JULY2015

Edition 18

ONLINE NEWS

HAZARD Reports and Solutions

Report all Hazards and near misses using the Jotform link……….

FY 2014-2015 SAFETY STATISTICS Motor Vehicle Incident Summary- A total of 192 Motor vehicle incidents were reported between July 2014 to June 2015. 125 of these Motor Vehicle incidents were deemed blameworthy. Hazards– 930 hazards were identified during the same period. Near Misses.– 252 near misses were reported. KM travelled- The Online business travelled 14571817 KM Hours Worked– The Online business worked 852983 hours.

Never drive in Driveways

Customers instructions said to reverse

up driveway for delivery. I advised my

supervisor and ignored the instruc-

tions. Customer said the previous driv-

ers have followed instructions which

is against company policy and proce-

dures.

QLD. Townsville Store

Store stacking loose product in totes and not bagging the goods. Linfox are working through the steps to resolve the issue with the Woolworths Online Specialist. The store has also been advise of the inci-dent.

Mannering Park NSW

En route to drop 1 in Mannering

park at around 6:30am, CSA turned

onto Vales Rd from Ruttleys Rd to

see a wall of very thick fog . CSA

slowed down to ~30kmph, turned

on my fog lights and drove with

caution. Well done Alistair!

Groceries are not to be

left at a customer prem-

ises without a DA ap-

proval from customer

service.

Recycling

CSA’s are to return

Plastic Bags to the

store upon request

by the customer.

Cigarette Delivery NSW

Customers order consisted of only 3 cartons of cigarettes. When the CSA arrived a young man of shambled appearance waited on the verandah for the delivery CSA thought the situation was odd so asked the customer for ID. The customer went inside and got his wallet. His NSW driver licence was current, with surname and address matching the order, and was OK for age. CSA provided the scanner for signature and wished the cus-tomer a good day

Linfox Single Page Link — http://goo.gl/i4xZ2q

PHOTOS WANTED– Send hazard, near miss and incident

photos to your supervisors via the JOTFORM link.

TURN YOUR WHEEL TOWARDS THE GUTTER WHEN PARKING ON HILLS.

On the 5/7/2015 an QLD CSA had a fright when making a delivery to a customers prem-

ise. As the CSA was delivering to his last drop he noticed a noise coming from the street.

When took a look he noticed the vehicle had rolled down the street. Vehicle rolled approx

5 to 6 metres and mounted the footpath and came to stop by a tree. There was no damage

to other vehicles or property or persons. The vehicle was turned off and locked. The Hand-

brake had been applied and the vehicle was in Park. There was minor damage to the front

bumper of the Online vehicle. The vehicle was towed to

Hino for assessment with no mechanical faults identi-

fied.

When uphill or downhill parking it is advisable to turn

your steering wheel slightly to ensure the vehicles tyres

are turned towards the gutter as pictured. This will en-

sure the vehicle rolls onto the kerb or worst case the

footpath. His makes it impossible for the vehicle to pick

up an momentum.

GETTING UNSTUCK FROM MUD. QLD Driveway was slippery as it was rained the day before….trucks tyres got stuck while revers-ing….tow truck was called to remove the vehicle. NSW Long Beach Truck lost traction on muddy driveway and become stuck alongside fence and 10metre ditch. Fence post scratched side of truck. When at-tempted to reverse truck out it slid further sideways toward ditch. Linfox called, SG Fleet called, Woolworths called. Tow trucks required to winch truck out. If you vehicle is bogged it doesn’t do any good to accelerate in an effort to move. Traction doesn't depend on speed. 1. Move the tires slowly. The slow movement won’t cause

the tire to slip and should provide the traction you need to move.

2. Try to dig out the mud from in front of the front on the power wheel. Then wedge a car mat , branches, rocks, blanket or old coat under the leading edge of the wheel. Inch forward until the tires grip on the item, and then slowly drive.

ENTERING AND EXITING THE REAR OF THE PAN