Online Intensive Workshop
17
10/8/2013 1 Moving Mediation to the Cloud Look Better, Act Better, Optimize! Presented by Pamela Donison www.we-mediate.com Introduction Who are you? What do you already know? What I’m going to share today ~ Why you might care Look better Act better Optimize your technology Introduce WeMediate Why You Might Care About Distance Mediation It’s already here Environmentally friendly and green Accessible for people with disabilities Efficient for clients Reduce overhead Create a more flexible practice for clients and you Use technology to its highest potential
-
Upload
association-for-conflict-resolution-acr -
Category
Education
-
view
261 -
download
1
description
- Pamela Donison, discussing web-based mediation. You've probably already heard of (and maybe used) Skype and GoToMeeting. As society becomes more acclimated to using web-based applications and videoconferencing in our everyday lives, Mediators have to keep up! Find out why and how you can take your services to the web.
Transcript of Online Intensive Workshop
10/8/2013
1
Moving Mediation to the Cloud
Look Better, Act Better, Optimize!
Presented by Pamela Donison
www.we-mediate.com
Introduction
Who are you?
What do you already know?
What I’m going to share today ~ Why you might care
Look better
Act better
Optimize your technology
Introduce WeMediate
Why You Might Care About Distance Mediation
It’s already here
Environmentally friendly and green
Accessible for people with disabilities
Efficient for clients
Reduce overhead
Create a more flexible practice for clients and you
Use technology to its highest potential
10/8/2013
2
Preparation
Follow your own mediation protocol
Assess for DV
Share documents in advance
Create an agenda
Connect and build rapport
Look Better, Act Better, Optimize
Look Better
Appearances matter.
But we’re not all supermodels.
Three areas of focus
Background
Lighting
Body Language
10/8/2013
3
Look Better: Backgrounds
Clean up your physical space.
Look Better: Backgrounds
Look Better: Backgrounds
10/8/2013
4
Look Better: Backgrounds
Look Better: Backgrounds
Look Better: Backgrounds
10/8/2013
5
Look Better: Backgrounds
Look Better: Lighting
Look Better: Lighting
10/8/2013
6
Look Better: Lighting
Look Better: Lighting
Look Better: Lighting
10/8/2013
7
Look Better: Lighting
Look Better: Lighting
Augment your office light
Reduce glare
Flatter yourself
Provide warmth
Look Better: Sound Control
10/8/2013
8
Look Better: Sound Control
Look Better: Sound Control
Look Better: Sound Control
Make sure you aren’t making the annoying sound!
10/8/2013
9
Look Better: Sound Control
Look Better: Sound Control
Look Better: Sound Control
10/8/2013
10
Act Better
Act Better: Camera Angle
Test your camera angle BEFORE the videoconference, not during.
Act Better: Camera Angle
Make sure you are centered, side to side.
10/8/2013
11
Act Better: Camera Angle
Make sure you are centered, top to bottom.
Act Better: Camera Angle
Make sure you are close to the camera, but not TOO close.
Act Better: Camera Angle
Make sure you are far enough from the camera, but not TOO far.
10/8/2013
12
Act Better: Camera Angle
Act Better: Body Language
Leaning forward can make it appear that you are interested.
Act Better: Body Language
Photo of slouching
Or creepy.
10/8/2013
13
Act Better: Body Language
Or kinda weird.
Act Better: Body Language
Make eye contact … with the camera!
Act Better: Body Language
10/8/2013
14
Act Better: Body Language
Turn off the reflected view ~ especially important for narcissists!
Address parties by name
Keep your feet planted and upright posture
Critique and correct habitual things, like repetitive gestures, the “ums” and “likes”
Optimize
Distance mediation can help you optimize your practice, but don’t adopt just for the sake of being a bleeding edge rocket scientist.
Optimize: Adopt a Protocol
Phone
Videoconferencing
Document Sharing
10/8/2013
15
Optimize: Adopt a Protocol
How will you use email?
Optimize: Adopt a Protocol
How will you use phone conferences?
Optimize: Adopt a Protocol
How will you use videoconferencing?
10/8/2013
16
Optimize: Adopt a Protocol
How will you use document sharing?
Optimize: Spread the Word
Promote your distance mediation services yourself, or join WeMediate, and let us promote you as one of our Providers of web-based mediation.
What the Future Holds
10/8/2013
17
Thank you!
Contact Pamela Donison
www.we-mediate.com
http://www.linkedin.com/in/pameladonison/
480-951-6599
