Online Guide Age Managers v4 November 2015

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Contents Introduction 3

How to access the online resource 4

Trouble shooting 8

Surf Life Saving offices 9

Certification 10

Third party form 11

SLSA Code of Conduct 12

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Introduction An Age Manager plays an important role in the development of junior members within Surf Life Saving Australia (SLSA). Junior members comprise almost 40% of the total membership of SLSA. You will join other Age Managers on the beaches across Australia helping to make the junior surf lifesaving experience fun, safe and challenging. Continuing education credit will be given to Age Managers who complete this course and who wish to pursue further pathways within Surf Life Saving (eg. coaching, officiating).

Prerequisites x Be a current financial member of a club x Have completed the relevant state working with children check requirements x Be a minimum of 16 years (higher in some states)

Becoming an accredited Age Manager To become a qualified Age Manager you must do the following:

x Complete the SLSA Age Managers online theory course x Sign the Code of Conduct provided in this guide x Undertake a 2-hour on-the-beach practical session to gain an introductory understanding of surf skills (at branch/state

discretion, this may be waived if the participant has a surf background such as proficient Bronze Medallion) x Work with an experienced Age Manager mentor in your club to complete the required Third Party Form and have it

signed off by an approved mentor x Return your completed Third Party Form and Certification Form to your course presenter or State Office as advised at the

theory course

Learning Outcomes By the end of the course and successful completion of practical requirements, you will be able to:

x Understand the roles and responsibilities of the Age Manager x Develop strategies to work with children, parents, coaches, officials and club administrators x Manage risks in the beach environment x Cater for the physical, emotional and social development of juniors in their care x Safely conduct training sessions ensuring fun and participation through games and activities x Utilise a range of communication, teaching and behaviour management strategies to help juniors learn basic skills

You can access the online module anytime, even after completed so can always refresh your knowledge and return to key information.

Resources for the Age Manager You have access to the following resources to assist you in achieving success in this course:

x SLSA Age Managers Guide (AMG) x SLSA Junior Development Resource (JDR) x SLSA policies including Member Safety & Wellbeing, Sun Safety, Water Safety and more x SLS procedures from your State Centre, Branch/District (where relevant) and club x Surf Life Saving Australia website www.sls.com.au

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How to access the online resource

Note The device you are using may alter the layout slightly from these screenshots. These screenshots relate to how the course will display on a regular laptop.

1. Become a member of a Surf Life Saving Club. https://sls.com.au

2. Create a SLS Member’s Portal account at https://portal.sls.com.au

3. Sign in to the SLS Members Portal and go to ‘Lifesaving Online’

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4. Select ‘Courses’

5. Select ‘Go to Online Learning now’

6. You will be automatically redirected to the SLS Australian Lifesaving Academy. You can change the view you are presented

with using the tabs to the left:

…and the right.

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7. Select the ‘Age Managers Course’ to launch the online component.

8. Click on the course again to open it.

9. The course will open in a new window.

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10. When you have finished the course, go to the ‘Personal Learning Plan’ tab drop-down menu and navigate to ‘Certificates’

to print your completion certificate to take with you to your face-to-face session.

11. You will need to select the on-screen print button in the new window.

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Trouble shooting

I can’t log in to the Members Portal Contact the SLSA IT Helpline on 1300 724 006

I can’t see the course I am enrolled in. Try changing the view of your ‘Personal Learning Plan’ as per Step 6.

I can’t launch the course. You need to have pop-ups turned ON. The courseware works through a series of pop-ups. If you do not know how to do this, contact the SLSA IT Helpline 1300 724 006

When I open the course, it doesn’t seem to work properly. This course is designed to work optimally on laptops or desktops. There may be some operational issues on tablets and smartphones. Try updating your operating system to the most recent version, clear your browser history and cache and try again. If you continue to have problems, please let the SLSA IT Helpline know (1300 724 006) and we will try to fix it.

I am stuck on one slide. The ‘next’ button isn’t available. There are some activities through the course that you need to complete. In some cases, you won’t be able to move on to the next slide until you have completed them.

I don’t know the answer to a question. Where can I find the Age Manager’s Guide to look it up? Go back to the previous screen and look for the resources tab on the right.

This will open up a list of resources. Select the one that you want. This will open in a new tab.

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Surf Life Saving offices Accredited Age Managers may contact their relevant State Centre office for support:

Surf Life Saving Australia Phone: (02) 9215 8000

Fax: (02) 9215 8180

Postal Address: Locked Bag 1010, Rosebery NSW 2018

Email: info@slsa.asn.au

Surf Life Saving New South Wales Phone: (02) 9471 8000

Fax: (02) 9471 8001

Postal Address: PO Box 307, Belrose NSW 2085

Email: experts@surflifesaving.com.au

Surf Life Saving Tasmania Phone: (03) 6222 6555

Fax: (03) 6223 5577

Postal Address: GPO Box 1745, Hobart Tasmania 7000

Email: slst@slst.asn.au

Surf Life Saving Northern Territory Phone: (08) 8985 6588

Fax: (08) 8985 4737

Postal Address: PO Box 96, Nightcliff NT 0814

Email: slsnt@dhl.com

Surf Life Saving Queensland Phone: (07) 3846 8000

Fax: (07) 3846 8008

Postal Address: PO Box 3747, South Brisbane QLD 4101

Email: slsq@lifesaving.com.au

Life Saving Victoria Phone: (03) 9676 6900

Fax: (03) 9681 8211

Postal Address: 200 The Boulevard Port Melbourne VIC 3207

Email: mail@lifesavingvictoria.com.au

Surf Life Saving South Australia Phone: (08) 8354 6900

Fax: (08) 8354 6999

Postal Address: PO Box 117, West Beach SA 5024

Email: surflifesaving@surfrescue.com.au

Surf Life Saving Western Australia Phone: (08) 9207 6666

Fax: (08) 9207 6699

Postal Address: PO Box 700, Balcatta WA 6914

Email: mail@slswa.com.au

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Age Managers Course Certificate This certificate serves as proof of completion of the Age Managers theory session and the on the beach practical session. You need to have both sessions signed off by your presenter/s.

NOTE: You need to forward this with your Third Party Form to your relevant branch/state office. You may like to keep a copy of this for your records.

Candidate Candidate details

Name:

Club:

Phone:

Email:

Course ID:

Course presenter endorsement I endorse that the above named candidate has completed the off the beach training for the SLSA Age Managers Course.

Presenter details

Name:

Signature: Date

Phone Email

Theory course date: Location:

Workshop completed? YES/NO (circle one)

On the beach practical endorsement I endorse that the above named candidate has attended the on the beach practical segment for the SLSA Age Managers Course.

Endorser details

Name:

Signature: Date

Phone Email

Date of practical Location:

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Third party form The following tasks must be completed under the guidance of an experienced Age Manager mentor. It is expected that they will be completed in the context of a 6 hour mentoring context on the beach with a group.

Skills checklist 1 2

☐ ☐ Demonstrate awareness of beach set-up factors x How to set up the beach x Who’s who? (e.g. Water Safety, parents, Patrol Captain etc) x Conditions on the day

☐ ☐ Contribute to a safe environment for juniors x Hazards assessment walk x Sun safety requirements x Shade and hydration x Equipment check x Emergency procedures (e.g. First Aid, missing child)

☐ ☐ To parents and children x What to do on the beach x Speak to the group at commencement/conclusion of the day

☐ ☐ Initiate and maintain attendance sheet x Receiving/maintaining/returning children x Head count regularly (especially after each water activity) x Going to the toilet procedures

☐ ☐ Deliver a learning activity x What outcomes are important x Planning on the day

☐ ☐ Monitor group engagement in activities x Equity – everyone has different abilities x Conducted fun, interactive activity x Where to go for resources, ideas, activities x Provide for differing interests and active engagement

Column 1 To be completed by candidate when they feel they have completed this activity

Column 2 To be completed by Age Manager mentor (third party) to signify task has been competed to a satisfactory level

Mentor (third party) verification

Name Signature Date

Mentor’s Age Manager (AM) number

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SLSA Code of Conduct As an SLSA member you should meet the following requirements in regard to your conduct during any SLSA sanctioned activity:

x Respect the rights, dignity and worth of others x Be fair, considerate and honest in all dealings with others and be a positive role model x Make a commitment to providing quality service x Be aware of and maintain an uncompromising adhesion to SLSA standards, rules, regulations and policies x Demonstrate a high degree of individual responsibility especially when dealing with persons under 18 years of age x Contribute to the provision of a safe environment for the conduct of all activities within surf lifesaving x Abide by the relevant role-speciflc codes of conduct

Specifically, an SLSA Age Manager will:

x Agree to abide by the code of conduct x Be responsible for the groups safety and well-being x Be responsible for the groups learning x Make time to plan and prepare the activities delivered x Foster a collaborative approach to group management x Instil enjoyment and fun in what the children do x Be a positive role model for SLSA and members of the organisation

PARTICIPANT SIGNATURE…………………………………………………………………………………………………………………..

DATE………………………………………………………………………………………………………………………………………………….