Online Game Delivery ReportJune, 2009

Slide 1 | Pando Confidential

Slide 2 | Pando Confidential

Game Delivery Report – Recent 60 Days Snapshot

Avg. Speed 420 KB/sAvg. File Size 917 MBAvg. Duration 68 MinsCompletion Rate 87.25%

The Data We Collected What Customers Said

Faster DownloadsIncrease in # of Registered UsersLower Cost

20 Games190 Countries8,338 ISPs2+ Million Downloads

The data in this report is based on game assets delivered in the last 60 days

The Baseline

Slide 3 | Pando Confidential

Completion Rate

Gamer-Friendly CountriesUsers in the following countries are more likely to successfully download the entire game:

Country Completion Rate

Japan 94.12%

Czech Republic 93.89%

France 93.03%

Spain 92.27%

Germany 91.52%

Italy 90.89%

China 89.65%

Poland 88.94%

Greece 88.49%

United States 87.62%

Our Customers ReportAn increase in completion rate- Fewer forum complaints about speed- 10%-15% increase in the conversion rate

Gamers PatienceMost cancels occur after downloading less than 10% of the game asset.

Slide 4 | Pando Confidential

Speed

Our Happiest Gamer Profile Lives in Zarnesti, RomaniaConnects to Romania Data Systems Enjoys blazing speeds of 2.1 MB/s

State Speed

Delaware 793 KB/s

New Jersey 773KB/s

Massachusetts 715 KB/s

Rhode Island 713 KB/s

Top Performing US States

Our Most Challenged Gamer Profile Lives in Três Pontas, BrazilConnects to Tele Norte Leste Participa›es S.A. �Downloads at speeds of 25.3KB/s at best

ISP Speed

CableVision (Optimum Online) 820 KB/sComcast Cable 714 KB/sCox Communications 635KB/sVerizon Internet Services 560 KB/sRoad Runner 544 KB/sEarth Link 543 KB/sSBC (AT&T) 251 KB/sAmerica Online 233 KB/s

US ISP Performance

Most Challenged Cities World WideCity Speed

Três Pontas (Brazil) 25.3 KB/s

Mossoró (Brazil) 27.2 KB/s

Arapiraca (Brazil) 29.6 KB/s

Nova Prata (Brazil) 32.9 KB/s

Country Total # of downloads

Speed

United States 834,987 521 KB/s

Canada 175,003 443 KB/s

Brazil 116,315 141 KB/s

Germany 65,058 414 KB/s

# of Downloads in Country vs. Speed

Slide 5 | Pando Confidential

Download Duration

Average Download Duration Distribution

Asset Size Avg. Download Duration

128 MB – 256 MB 16 minutes

256 MB - 512 MB 41 minutes

512 MB - 1 GB 63 minutes

1GB - 2GB 100 minutes

2 GB – 4 GB 267 minutes

Avg. Download Duration Vs. Asset Size Avg. Download Duration Vs. Network Speed

Network Speed Avg. Download Duration

Dialup 101 minutes

Broadband 70.62 minutes

Corporate (T1/T3) 28.30 minutes

Slide 6 | Pando Confidential

Efficiency

Cloud-Friendly CountriesGamers in the following countries benefit from cloud delivery:

Country Efficiency

Maldives 95%

Romania 92.3%

Korea 91.8%

China 86.51%

Sweden 85.07%

United States

83.33%

Belgium 81.2%

Germany 79.37%

France 79.04%

Japan 78.63%

Fit to ScaleThe more gamers, the merrier

Efficiency is the percentage of data delivered via peers out of the total of data delivered

Efficiency Optimization Pando Network Aware / P4P with localized connections:ISP friendlyUser friendly – faster downloads

Slide 7 | Pando Confidential

Node Profiles

NAT Type Completion Rates

Blocked 88.9%

Dependent Filter 91.7%

Dependent Mapping 89.19%

Independent 87.1%

Open 91.15%

Port Dependent 90.31

Network Speed Avg. Speed

Dialup 341 KB/s

Broadband 521 KB/s

Corporate (T1/T3) 1.3MB/s

Faster Connection Yields Faster Downloads

Performance Under Network Limits