Online Express Quarterly Customer Webinar - Oct 2014

Simple Online Fundraising. Smart Email Marketing.

Integrated Event Registrations. Modern Memberships.

QUARTERLY REVIEWQ4 2014

01

02

03

ONLINE EXPRESS

OVERVIEW

PRODUCT TOUR SIMPLE ONLINE FUNDRAISING

SMART EMAIL MARKETING

INTEGRATED EVENT

REGISTRATIONS

MODERN MEMBERSHIPS

SAVVY DASHBOARD METRICS

COMING ATTRACTIONS

QUESTIONS AND

ANSWERS04

OVERVIEW

© 2014 Blackbaud

01 OVERVIEW

Simple Online Fundraising• Design and Embed Forms

• Single / Recurring Gifts

• Corporate / Anonymous Gifts

• Honor / Memorial Gifts

• Self Service Support

• The Raiser’s Edge Integration

Smart Email Marketing• Email Templates

• “Drag and Drop” Editing

• Dynamic List

Management

• Desktop/Mobile Friendly

• Collect email addresses

• The Raiser’s Edge

Integration

Modern Membership• Purchase Memberships

• Gift of Membership

• Additional Donations

• Single Step Form

• Desktop/Mobile Friendly


Integrated Event Registrations• Single Event Registrations

• Free Event Registrations

• Anonymous Registrations

• Participant Attributes

• Additional Donations


© 2014 Blackbaud THIS MATERIAL IS STRICTLY

CONFIDENTIAL.

01 ONLINE EXPRESS

ROADMAP

DONATIONS

Single Gifts

Recurring Gifts

Tribute Gifts

Anonymous Gifts

Corporate Gifts

Pledge Gifts

Split Gifts

UK Gift Aid

Support

Form Flexibility

Form Design

Confirmation

Screen

Confirmation

Email

CMS Friendly

Email Templates

Email Styling

Image Resizing

Layout Flexibility

Merge Fields

Donation

Tracking

Event Tracking

HTML Coding

Test Emails

Email Preview

List

Deduplication

List Refresh

Desktop Friendly

Mobile Friendly

EMAIL EVENTS

Single Events

Multiple Events

Ticketed Events

Free Events

RSVP Events

Donation Tracking

Anonymous Guests

Participant

Attributes

Form Flexibility

Form Design

Confirmation

Screen

Confirmation Email

CMS Friendly

Mobile Friendly

DASHBOARDS

Form Views

Form

Transactions

Form Revenue

Donation Rate

Average

Donation

Google Analytics

Email Opens

Email Clicks

Email

Conversions

Bounce Rate

Opt-Out Rate

List Performance

Hard Bounce

August 2012 Supported In Discovery Not

Supported


CONFIDENTIAL.

01 ONLINE EXPRESS ROADMAP

DONATIONS EMAIL EVENTS MEMBERSHIP

October 2014 Supported In Discovery Not

Supported

Single Gifts

Recurring Gifts

Tribute Gifts

Anonymous Gifts

Corporate Gifts

Pledge Gifts

Split Gifts

UK Gift Aid

Support

Form Flexibility

Form Design

Confirmation

Screen

Confirmation

Email

CMS Friendly

Email Templates

Email Styling

Image Resizing

Layout Flexibility

Merge Fields

Donation

Tracking

Event Tracking

Sign-Up Form

Test Emails

Email Preview

List

Deduplication

List Refresh

Desktop Friendly

Mobile Friendly

Single Events

Multiple Events

Ticketed Events

Free Events

RSVP Events

Donation Tracking

Anonymous Guests

Participant

Attributes

Form Flexibility

Form Design

Confirmation

Screen

Confirmation Email

CMS Friendly

Mobile Friendly

Single Membership

Gift of Membership

Renewals

Additional

Donation

Discount Codes

Constituent Codes

Single Step Form

Magic Links

Form Flexibility

Form Design

Confirmation

Screen

Confirmation Email

CMS Friendly

Mobile Friendly


CONFIDENTIAL.

01 Recent Product Improvements

General Improved support for mobile devices

Added chat support from within Online Express

Donations Donor friendly credit card selector

Donor friendly “Other” gift amount entry

Added additional fields to donation notifications

Ability to add gift attributes to a donation form

Email Alert box before sending your email message

Improved reporting and ability to drill into email performance

Email confirmation for email sign-ups

Events Add a description to an event pricing level

Set the capacity for an online event

Bulk processing for event transactions


CONFIDENTIAL.

03Membership

Allow you to accept online membership transactions

Recent Product Improvements


CONFIDENTIAL.

01 Recent Product Improvements


CONFIDENTIAL.

01 YOUR FEEDBACK

Every 60 days we ask for your feedback

PRODUCT TOUR

COMING ATTRACTIONS


CONFIDENTIAL.

03 COMING ATTRACTIONS

Auto Update

Look for more graphics to explain new Online Express features


CONFIDENTIAL.


Donation Forms

Allow you to set a goal and show donors the impact of their gift


CONFIDENTIAL.


Email Performance

Allow you to add email performance data to The Raisers’ Edge


CONFIDENTIAL.


Email Lists

Allow you to email to relationship records from The Raiser’s

Edge


CONFIDENTIAL.


Currently in Development

Allow organizations to register for events

Allow gift attributes as merge fields for acknowledgement email

and confirmation screen

Fix event participant guest accounting inconsistencies


CONFIDENTIAL.

04 QUESTIONS & ANSWERS

bboxcommunity.blackbaud.com

bboxcommunity.blackbaud.com


CONFIDENTIAL.

04 QUESTIONS & ANSWERS

http://tinyurl.com/bboxeoy

http://tinyurl.com/bboxeoy

QUESTIONS AND ANSWERS

Thank You


CONFIDENTIAL.

Online Express Quarterly Customer Webinar - Oct 2014

Software

Transcript of Online Express Quarterly Customer Webinar - Oct 2014