Online eCommerce - Real World Challenges, Real World …Association Technology Solutions Western CPE...
Transcript of Online eCommerce - Real World Challenges, Real World …Association Technology Solutions Western CPE...
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Association Technology Solutions
Online eCommerceReal World ChallengesReal World Solutions
Presented by:
Association Technology SolutionsWestern CPE
EPCORJCAHPO
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Association Technology Solutions
About ATS
• Serving iMIS community since 1995
• Full-service Authorized iMIS Solutions Provider (AiSP)
• Application development to extend the functionality of iMIS
• 2015 Authorized iMIS Solution Provider (AiSP) of the Year
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Association Technology Solutions
Hosted by
Presenter:
Stephanie Mareski, AAPDirector, Member Support & Electronic ChannelsEPCORWebsite: http://www.epcor.org
Presenter:
Steve YossWestern CPEWebsite: http://westerncpe.com
Website: http://steveyoss.com
Presenter:
Byron PattersonMIS ManagerJCAHPOWebsite: http://www.jcahpo.org
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Association Technology Solutions
Hosted by
Presenter:
Randy RichterDirector of Technology Solutions, PartnerAssociation Technology Solutions
Direct: (720) 945-7256Email: [email protected]
Moderator:
Richard BanksSales ManagerAssociation Technology Solutions
Direct: (571) 571-4785Email: [email protected]
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Association Technology Solutions
Western CPE is a for-profit continuing education company based in Bozeman, Montana.
Provides quality education and training to certified public accountants (CPAs) and other financial professions since 1991.
Sells 500+ products, 100+ live in-person conferences, and 1000+ virtual webinars.
Steve Yoss works with the information systems teams. He was the technical lead for the initial iMIS deployment and responsible for its ongoing operation.
Western CPE currently runs iMIS 20.2, ATS Marketplace, Moodle LMS and Adobe Connect.
http://westerncpe.com
http://steveyoss.com
Who Are We? What Do We Do?
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Association Technology Solutions
Western has hundreds of unique products and events.
Standard iMIS functionality did not provide enough dynamic customization to serve the purchasing habits of our customers.
Most of Western’s webpages are dynamically delivered through IQAs, specialized iParts and custom jQuery scripts.
This allows for the customization of content and products to the end-user.
Check out http://westerncpe.com for an example.
Our Web Presence
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Association Technology Solutions
Product pages can be highly customized by demographic information such as: Delivery methodPriceCredits InstructorClass Date or TimeLocation
If the logic can be defined with either IQA parameters or SQL it can be presented to the web. Check out https://goo.gl/7CKHP0 for an example.
Product Pages
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Association Technology Solutions
The course must be active. Class must not have occurred
and in the future. The class must not be full. The class must be a
technology course. The course must have at least
one credit of CPE. The class must be marked as
available for public registration.
There must be a confirmed moderator.
The session must have a price greater than $1.
The course must have materials ready for download.
Information can be coming from 5+ different areas in organization's database. The approach allows us to present a single consolidated view with everything the customer needs
to know.
What information is being used to make this display?
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Association Technology Solutions
Overall Workflow
Raw SQL Data
• This is the data in its most basic and raw form.
• Highly fragmented, not congruent, and dissimilar.
Custom SQL View
• The data is normalized and standardized.
• Dissimilar data is joined together (e.g. orders and order lines.
• May include stored procedures and functions.
• Focused on creating reusable objects.
Business Object
• Data is mapped to a business object in iMIS.
• This is a necessary step to make it available to an iQA.
• Business objects mirror the underlying SQL view.
iQA
• An iQA will usually point to a single business object.
• One business object might be used by several iQAs.
• iQAs will be customized through filtration.
iPart / Custom Scripts
• iParts are mapped to IQAs.
• Usually Query Menu iPart is used.
• ATS custom iParts.
• Custom scripts that utilize a JSON data feed.
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Association Technology Solutions
Check out http://www.westerncpe.com/wcm/search.aspx?searchterm=Brosi for an example.
This method can be used to create a highly customized search that can be based off any fields in the database.
With iMIS 20.x you can pass parameters to your iQA to further refine the display.
Can include a mix of static text, dynamic images/text, external links and more.
Search Pages
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Association Technology Solutions
Benefits / Pros Costs / Cons
Highly customizable web display. Very laborious for initial setup.
Easily adaptable and modifiable for future needs. Requires significant SQL and iMIS knowledge.
Can include additional resources (e.g. functions or stored procedures) that can not be provided by
existing functionality.
Increased stress on system resources. Each page requires additional resources from the database.
Can create custom data sources that mashup data across system.
Currently limited to tabular display presentation.
Can include graphic objects in results (e.g. buy now button or more information button).
Parameters can be passed to the page to further customize display.
Information can be customized to the user’s device (e.g. desktop vs. mobile).
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Association Technology Solutions
EPCOR Education Club
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Association Technology Solutions
Education Club
• Why?
– Provide a way to allow members to prepay for education events at a discounted price
• Desired Outcome?
– Allow members to pay for education events using a points based system
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Association Technology Solutions
Education Club• How?
– Activity Setup
– Product Setup
• 3 different club levels
• Dollars into Points
• Prepaid at a discounted rate
– Event Setup
– Leveraged other 3-party add-ons for automation and information
• Task Centre
• CSA Alert
• IQA
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Association Technology Solutions
Education Club
• Activity Record – upon the completion of the product order, an activity record is created which denotes Ed Club member.
• The activity record also provides information on how many points were purchased, used and remaining.
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Association Technology Solutions
Activity Setup
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Association Technology Solutions
Product Setup
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Association Technology Solutions
Education Club
• When a member purchases the Education Club, EDU_ClubActivity is created on member who purchased
• This activity record is used to identify members when registering for Events on the website
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Association Technology Solutions
Activity Record in iMIS
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Association Technology Solutions
Event Setup
• Point values are Meeting User Defined Field (MUF) for each event
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Association Technology Solutions
Education Club
• Task Centre – several tasks have been setup in Task Centre
– Create Education Clubs
– Update Education Clubs
– Education Club Email
– Education Club Reminder
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Association Technology Solutions
Education Club
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Association Technology Solutions
Education Club
---insert the new Activity recordsinsert Activity (ID,SEQN,ACTIVITY_TYPE,TRANSACTION_DATE,PRODUCT_CODE,DESCRIPTION,AMOUNT,ORIGINATING_TRANS_NUM,UF_4,UF_5,CO_ID,UF_1)select ID,SEQN,ACTIVITY_TYPE,TRANSACTION_DATE,PRODUCT_CODE,DESCRIPTION,AMOUNT,ORIGINATING_TRANS_NUM,UF_4,UF_5,CO_ID,UF_1from #activity
--- create temp table to store new EDU_CLUB activitiescreate table #activity (ID varchar(10),SEQN int,ACTIVITY_TYPE varchar(15), TRANSACTION_DATE datetime,PRODUCT_CODE varchar(31), DESCRIPTION varchar(100),AMOUNT money, ORIGINATING_TRANS_NUM int,UF_4 int, UF_5 int, UF_6 datetime,CO_ID varchar(10), UF_1 varchar(10))
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Association Technology Solutions
CSA Alert
• Provides staff
notification that
member has an
Education Club and
how many points are
remaining in the club.
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Association Technology Solutions
Education Club
• Reports/IQAs – several reports and IQAs have been setup to monitor usage and report to Management
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Association Technology Solutions
Education Club
IQA – Points Status for Clubs
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Association Technology Solutions
JCAHPO Using Your Price in the ATS MarketPlace
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Association Technology Solutions
Problem: A way to sale subscription to online coursesSolution: ATS MarketPlace and Your Price
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Association Technology Solutions
Subscription to Courses is entered on a User Defined table on the company record for how long the subscription is good for, and since we were unsure of if you wanted it to be a subscription and then courses were $0 or a subscription and courses would have a small charge per course a cost per course field.
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Association Technology Solutions
We have member, non member and Special Pricing for the Course in orders
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Association Technology Solutions
MarketPlace uses a General lookup table for Your Price to name a stored procedure to calculate the price
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Association Technology Solutions
Two stored procedures to calculate the price, including the special pricing
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Association Technology Solutions
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Association Technology Solutions
Your Price is $0 because of the subscription
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Association Technology Solutions
JCAHPO Using Coupons in the ATS MarketPlace
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Association Technology Solutions
Problem: Companies only wanted to pay once to be able to have employees then be able to purchase a course
Solution: ATS MarketPlace and Coupons
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Association Technology Solutions
Which lead to a second problem: Companies wanted a way to keep track of how many uses they have left of their coupon, and who used the coupon
Solution: IQAs and self service
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Association Technology Solutions
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Association Technology Solutions
IQA to get the list of coupons a person can see
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Association Technology Solutions
Notice the use of @LoggedInuser to make sure they can see their coupon
details
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Association Technology Solutions
A link to display who used the Coupon
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Association Technology Solutions
IQA for who used the coupon
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Association Technology Solutions
Again the @LoggedInUser to restrict who can see the used coupons and
@URL so we know what coupon code to display the results for
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Association Technology Solutions
Had to use my own Business Object because the stock activity vBOCsActivity tried to use drop down for product Code and I needed the @URL
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Association Technology Solutions
Instructions
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Association Technology Solutions
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Association Technology Solutions
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Association Technology Solutions
Staff Site version as well
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Association Technology Solutions
Staff Site version as well, controlled access instead of using @LoggedInUser
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Association Technology Solutions
Questions & Answers
Moderator:
Richard BanksSales ManagerAssociation Technology Solutions, LLCDirect: (571) 213-4785Email: [email protected]
Presenter:
Steve YossWestern CPEWebsite: http://westerncpe.com
Website: http://steveyoss.com
Presenter:
Randy RichterDirector of Technology Solutions, PartnerAssociation Technology Solutions, LLCDirect: (720) 945-7256Email: [email protected]
Presenter:
Stephanie Mareski, AAPDirector, Member Support& Electronic ChannelsEPCORWebsite: http://www.epcor.org
Presenter:
Byron PattersonMIS ManagerJCAHPOWebsite: http://www.jcahpo.org
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Association Technology Solutions
More from ATS
Looking for more from the experts at ATS?
Other Questions?Email: [email protected]
Online: http://www.atsol.org
Phone: (720) 945-7252
Upcoming Webinars Past Webinarshttp://atsol.org/Webinars
schedule of upcoming webinarshttp://atsol.org/PastWebinars
video recordings and downloadable presentation slides