Online content: What it means for your business model

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THE CHANGING MEDIA MODEL PART 1 – BEHAVIORS AND FUNDING

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This presentation is part of the Elon School of Communications online course: An Interactive Media Sampler. In it, we look at changes in the media landscape both for audiences and user, as well as how businesses need to adapt to survive.

Transcript of Online content: What it means for your business model

Page 1: Online content: What it means for your business model

THE CHANGING MEDIA MODELPART 1 – BEHAVIORS AND FUNDING

Page 2: Online content: What it means for your business model

PEOPLE DO WANT UTILITY

Old news values still apply

On-line information isn’t just passively received

Page 3: Online content: What it means for your business model

PEOPLE WANT TO FIND THINGS

Use on-line to locate things in real life

Solve problems

• Where to eat

• Where to get the car fixed

• Where to buy a luggage

Page 4: Online content: What it means for your business model

PEOPLE WANT TO LEARN THINGS

Push media• Medium decides what information

is available when

• “All the news that’s fit to print”

Pull media• User decides what information is

available when

• “Siri, tell me how…”

Page 5: Online content: What it means for your business model

PEOPLE WANT TO DO THINGS

Social tasks• Share that my coffee was too hot

• Maintain ties with old friends

Commerce tasks• Buy goods

• Buy services

• Don’t want to buy information

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COMPANIES WANT EARNINGS

Since people don’t like paying for things online, 3 models try to part people from their cash

• Freemium• Advertising• Targeted advertising

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MAKING MONEY WITHOUT ADS

Content marketing• You make great content

• People visit your site for the content

• They engage with you

• They buy something

• They tell their friends

Content

Money

Page 8: Online content: What it means for your business model

REMEMBER

People want to• Find

• Learn

• Do

Companies want to • Profit today

• Profit tomorrow

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THE CHANGING MEDIA MODELPART 2 – USERS, BOTH HUMAN AND ROBOT

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HOW THE AUDIENCE FINDS YOU

Direct trafficBy habit – they trust you as a content source and visit you regularly

By referral – They see a particular piece of content via others

• Social follows (like follow a particular journalist)

• Friend curation

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DIRECT TRAFFIC TIPS

• Engage regularly

• Participate in communities

• Put your URL IRL

• Learn from your users

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THE AUTOMATIC AUDIENCE

• Robots – automatic programs from search engines index the web

• Very important – most of your audience for a given piece of content comes this way

• Rule-driven

• Dumb, but getting smarter

Page 13: Online content: What it means for your business model

TIPS FOR THE ROBOTS

• Create click-worthy content.

• Create content regularly

• Link out to high-quality sources

• Make sure your page is hierarchical

• Make sure your page loads quickly – ESPECIALLY on mobile