Online Accident / Incident Reporting

Jon Robinson

Corporate Health and Safety Manager

Background / Context

London Borough of Richmond upon Thames 5000 Employees including schools (January 2010) 52 Schools (3 Academies) c.90 sites (Council staff based)

H&S Team 1 x Manager 2 x Safety officers Reduced and reducing admin support

Old reporting system

Process Paper based Forms sent in internal post to H&S Team Data entered centrally onto Access database

Issues Approximately 1/3 FTE admin post Delays in receiving forms Time consuming – FOI requests, PI claims, RIDDOR

reports

Online reporting system

June 2006: Info – Exchange system rolled out to all schools

Corporate sites rolled out over the next 3 months

All sites using system from 2007 onwards No paper forms used Improved in 2009 to include school

specific and remote reporting forms

Benefits to Richmond

Data is only entered once No admin support required Safety officer time saved:

Reviewing incidents Request for information Trend analysis

Improved reporting of incidents

Improved ReportingAnnual number of safety related incidents

0

200

400

600

800

1000

1200

2005 2006 07-08 08-09 09-10 10-11 Q1-Q3

Year

Num

ber

Corporate

Schools

Richmond’s Online Safety System

Injury report forms (Council and Schools) Reports / search function

R.O.S.S.

Remote form