Oniryx competitive intelligence framework - 20150604 - v1-0.pptx extract
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Transcript of Oniryx competitive intelligence framework - 20150604 - v1-0.pptx extract
1
THE “COMPETITIVE” INTELLIGENCE IN THE DAY2DAY BUSINESS OF YOUR COMPANY
June, 4th 2015
v1.0 (slideshare version)Ludovic Daix
ONIRYX - LUDOVIC DAIX
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TABLE OF CONTENT
Personal Details
The Competitive Intelligence Model
The Military Point of View
Competitive Intelligence Framework
Use cases
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BUT FIRST OF ALL… WHAT IS IT ?
Which one is the real Earth representation ?
Differences exist: Representing 3D in 2D is impossible
Error / Manipulation / Marketing
Is the Visible, the Real ? Have a full overview and understanding of the Reality is also
impossible
Know the used methodologies in order to avoid misunderstandings
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PERSONAL DETAILS
1994 - 2011 •La Défense •Tank Platoon Leader, a mission in Kosovo => Offr IT / GIS => SatCen – ACOS-IS
2011 - 2013 •Capgemini•Project Manager (Prince2), expert in GIS & Architecture Enterprise (TOGAF)
2013 - … •Oniryx/TealIT•Collective Intelligence / Self Management•HEC-ULg : Master Class in Competitive Intelligence & Training Partner
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CONSTATIONS
Information Is everywhere
Can be anything
Is unstructured
Can be polymorphic
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OBJECTIVES
Control Risks & Threads
Protection
Counter-influenceONIRYX - LUDOVIC DAIX
Identify “Weak signals”
Navigate in the information flux
Take back the initiative on our ecosystem
Dare to confront ourselves to information
Right data to the right men
Anticipation
Innovation
Competitive advantages
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THE COMPETITIVE INTELLIGENCE MODEL
WatchSharing• Security• Analyse
Influence
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THE COMPETITIVE INTELLIGENCE MODEL – IT VARIANT
Collect Process Distribute
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THE COMPETITIVE INTELLIGENCE MODEL
Advantages
Easy to understand and to apply
Easy to enhance
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THE MILITARY POINT OF VIEW
Must take decisions Operations: own knowledge and tactics
OPFOR: their knowledge, doctrine & tactics
Confrontation in order to choose between proposed Plans
Planning, Requirements
Collection
Processing
Analysis
Dissemination
Direction
Collection
Processing
Dissemination
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THE MILITARY POINT OF VIEW: CONTINUOUS INTELLIGENCE NEEDS
http://www.opengeospatial.org/domain/defense_and_intel
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THE MILITARY POINT OF VIEW: ADVANTAGES / DISADVANTAGES
Advantages
Systematic
Same in whole organization
Hierarchy compliant
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COMPETITIVE INTELLIGENCE FRAMEWORK (CIF)
Context The world is changing & complex => « Be Agile » is necessary in order to
win against noise
« Analysis » is very complex => « Exploitation » and « Decision » processes
The idea : Integrate the Military Intelligence Cycle in the “steps” of the Competitive
Intelligence Model
Processes / Activities / Data
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Security
CIF-P : ELABORATION
Share
Watch
Share
Exploitation
Decision
Collect
Influence
Plan
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CIF-P : VERSUS STRATEGIC INTELLIGENCE PROCESS
Share
Watch
Influence
Prot
ectio
n
Share / Publish
Watch
Exploitation
Influence
Decision
Share / Process
Plan
Collect
Options
DomainS
Context
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CIF-P : VERSUS MIL INTEL PROCESS
Planning,
Requirements
Collection
Processing
Analysis
Dissemination
Direction
Collection
Processing
Dissemination
Prot
ectio
n
Share / Publish
Watch
Exploitation
Influence
Decision
Share / Process
Plan
Collect
Options
DomainS
Context
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CIF-P : VERSUS DECISIONAL FOUNTAIN (B. CORNELIS, ULG) & PDCA
Documentation
Decisional Analysis
Decision
Implementation
Evaluation
Prot
ectio
n
Share / Publish
Watch
Exploitation
Influence
Decision
Share / Process
Plan
Collect
Options
DomainS
Context
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Prot
ectio
n
Share / Publish
Watch
Exploitation
Influence
Decision
Share / Process
Plan
Collect
Options
DomainS
Context
CIF-P : INFORMATION PROCESSORS TYPES
Import Data Software: Google Alerts / …
Integration Software: Knowledge Plaza / …
Publication Software: Exchange / SharePoint
/ …
Social Media: Exchange / LinkedIn /
Facebook / …Human
Human Human
Protection Software: Antivirus / …
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CIF-P : TYPE OF DATA
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Prot
ectio
n
Share / Publish
Watch
Exploitation
Influence
Decision
Share / Process
Plan
Collect
Options
DomainS
Context
Prot
ectio
n
Collected Data
Processed Data
Structured Data
Exploited Data
Improved Data
Published DataPublished Data
Improved Data
Exploited Data
Structured Data
Processed Data
Collected Data
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CIF-P : FOCUS ON EXPLOITATION
Proposition
Domains
Context
Domain A
Context
Domain B …
Propositions
Domains: HR, Projects, Legal, Marketing, Strategy…
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CIF-P : INTERACTIONS BETWEEN EXPLOITATION & WATCH
Source A Source B Source C
Domain A Domain B
WATCH
EXPLOITATION
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CIF-P : FOCUS ON COLLECT & WATCH
http://www.htcia.org/2014/01/open-source-intelligence-gathering-webinar/
Characteristics: Independent
Technically focused
Can be used by several domains
Oriented inside and outside the organization
Can be continuous or punctual
Type of “Sensors” : Human, Open Source (incl. website, news, crawlers,
aggregators, …), SIGINT, Archives…
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CIF-P : ADVANTAGES/DISADVANTAGES
Advantages
In time / in context
Network concepts
Based on experience
Confrontation of ideas
Reuse of results
Feedbacks processes
Modular / Scalable
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CIF-P : USE CASES
One-person Company
Small Business Company
Medium Business Company
“Big” Company
Public sector
Public/Private Partnership
Audit / Gap analysis
Implementation follow-up
Cartography of the CI tools
We can certainly understand the Framework as a Decision Support System
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CONCLUSION
Coherent / realistic compared with past experiences
This Framework provides an model in order to map the whole process
This Framework is modular and can be adapted
Prot
ectio
n
Share / Publish
Watch
Exploitation
Influence
Decision
Share / Process
Plan
Acquire
Options
DomainS
Context
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QUESTIONS / DISCUSSION / FEEDBACKS
And you, where are you in this approach ?