One Stop Shop Design Presentation
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Transcript of One Stop Shop Design Presentation
One Stop Shop Design SolutionsMichelle Li & Lin Gao
One-Stop Shop Goals
Enhance user experience of services for job seekers in Hong Kong
Improve operational e�ciency for government sta�
Research & Design Process
Research
Problem
Identifica
tion
Concept
Development
Existing JobSeeking Experience
Design
Execu
tion
New JobSeeking Experience
Job Seekers
Well educated, highly skilledHigh motivationTechnologically pro�cient
Type 1 - Self-Help
Characteristics
Job Seekers Types
Job Information Hub
Reception
Lift Lobby
Community Area
Counselling & Interview
Training Room
Training Room
Self-LearningCentre
Training Room
CareerDevelopment
Centre
ComputerArea
Reception
MenToilet
Stairwell
Women Toilet
i
Job Information Hub
Reception
Lift Lobby
Community Area
Counselling & Interview
Training Room
Training Room
Self-LearningCentre
Training Room
CareerDevelopment
Centre
ComputerArea
Reception
MenToilet
Stairwell
Women Toilet
i
Job Information Hub
Reception
Lift Lobby
Community Area
Counselling & Interview
Training Room
Training Room
Self-LearningCentre
Training Room
CareerDevelopment
Centre
ComputerArea
Reception
MenToilet
Stairwell
Women Toilet
i
Job Information Hub
Reception
Lift Lobby
Community Area
Counselling & Interview
Training Room
Training Room
Self-LearningCentre
Training Room
CareerDevelopment
Centre
ComputerArea
Reception
MenToilet
Stairwell
Women Toilet
i
Job Information Hub
Reception
Lift Lobby
Community Area
Counselling & Interview
Training Room
Training Room
Self-LearningCentre
Training Room
CareerDevelopment
Centre
ComputerArea
Reception
MenToilet
Stairwell
Women Toileti
Job Information Hub
Reception
Lift Lobby
Community Area
Counselling & Interview
Training Room
Training Room
Self-LearningCentre
Training Room
CareerDevelopment
Centre
ComputerArea
Reception
MenToilet
Stairwell
Women Toileti
Lift Lobby
MenToilet
Stairwell
Women Toileti
Type 1 - Self-Help
Characteristics
Job Seekers Types
Job Information Hub
Reception
Lift Lobby
Community Area
Counselling & Interview
Training Room
Training Room
Self-LearningCentre
Training Room
CareerDevelopment
Centre
ComputerArea
Reception
MenToilet
Stairwell
Women Toilet
i
Job Information Hub
Reception
Lift Lobby
Community Area
Counselling & Interview
Training Room
Training Room
Self-LearningCentre
Training Room
CareerDevelopment
Centre
ComputerArea
Reception
MenToilet
Stairwell
Women Toilet
i
Job Information Hub
Reception
Lift Lobby
Community Area
Counselling & Interview
Training Room
Training Room
Self-LearningCentre
Training Room
CareerDevelopment
Centre
ComputerArea
Reception
MenToilet
Stairwell
Women Toilet
i
Job Information Hub
Reception
Lift Lobby
Community Area
Counselling & Interview
Training Room
Training Room
Self-LearningCentre
Training Room
CareerDevelopment
Centre
ComputerArea
Reception
MenToilet
Stairwell
Women Toilet
i
Job Information Hub
Reception
Lift Lobby
Community Area
Counselling & Interview
Training Room
Training Room
Self-LearningCentre
Training Room
CareerDevelopment
Centre
ComputerArea
Reception
MenToilet
Stairwell
Women Toileti
Job Information Hub
Reception
Lift Lobby
Community Area
Counselling & Interview
Training Room
Training Room
Self-LearningCentre
Training Room
CareerDevelopment
Centre
ComputerArea
Reception
MenToilet
Stairwell
Women Toileti
Type 2 - Need Career Training
Job Seekers Types
Secondary level educationSeeking career changeLacking soft, transferable skills
Characteristics
Lift Lobby
MenToilet
Stairwell
Women Toileti
Type 1 - Self-Help
Characteristics
Job Seekers Types
Job Information Hub
Reception
Lift Lobby
Community Area
Counselling & Interview
Training Room
Training Room
Self-LearningCentre
Training Room
CareerDevelopment
Centre
ComputerArea
Reception
MenToilet
Stairwell
Women Toilet
i
Job Information Hub
Reception
Lift Lobby
Community Area
Counselling & Interview
Training Room
Training Room
Self-LearningCentre
Training Room
CareerDevelopment
Centre
ComputerArea
Reception
MenToilet
Stairwell
Women Toilet
i
Job Information Hub
Reception
Lift Lobby
Community Area
Counselling & Interview
Training Room
Training Room
Self-LearningCentre
Training Room
CareerDevelopment
Centre
ComputerArea
Reception
MenToilet
Stairwell
Women Toilet
i
Job Information Hub
Reception
Lift Lobby
Community Area
Counselling & Interview
Training Room
Training Room
Self-LearningCentre
Training Room
CareerDevelopment
Centre
ComputerArea
Reception
MenToilet
Stairwell
Women Toilet
i
Job Information Hub
Reception
Lift Lobby
Community Area
Counselling & Interview
Training Room
Training Room
Self-LearningCentre
Training Room
CareerDevelopment
Centre
ComputerArea
Reception
MenToilet
Stairwell
Women Toileti
Job Information Hub
Reception
Lift Lobby
Community Area
Counselling & Interview
Training Room
Training Room
Self-LearningCentre
Training Room
CareerDevelopment
Centre
ComputerArea
Reception
MenToilet
Stairwell
Women Toileti
Type 2 - Need Career Training
Job Seekers Types
Type 3 - Need Emotional Counselling
Job Seekers Types
Limited educationLow self-esteemSome have disabilitiesRequire social aid
Characteristics
Lift Lobby
MenToilet
Stairwell
Women Toileti
Type 3
Type 2
Type 1Job info
Training coursesJob search assistance
Career skills
Financial assistancePsychological counselling
Job Seekers Hierarchy of Needs
Current Job Seeking Experience
Profile Type 1Raymond WongAge: 22
Occupation: University student
Character: Confident, motivated and eager tostart his career path
Skills: Computers, interpersonal, languages
Education Level: Bachelors degree
Previous Employment: Office clerk
Technical Proficiency: High
Background: As a new graduate, Raymond iscurrently working part-time as a tutor for young children while searching for a permanent job as a social worker.
Current Job Seeking Process
Current Job Seeking Process
Type 1 - Self-Help
Characteristics
Job Seekers Types
Job Information Hub
Reception
Lift Lobby
Community Area
Counselling & Interview
Training Room
Training Room
Self-LearningCentre
Training Room
CareerDevelopment
Centre
ComputerArea
Reception
MenToilet
Stairwell
Women Toilet
i
Job Information Hub
Reception
Lift Lobby
Community Area
Counselling & Interview
Training Room
Training Room
Self-LearningCentre
Training Room
CareerDevelopment
Centre
ComputerArea
Reception
MenToilet
Stairwell
Women Toilet
i
Job Information Hub
Reception
Lift Lobby
Community Area
Counselling & Interview
Training Room
Training Room
Self-LearningCentre
Training Room
CareerDevelopment
Centre
ComputerArea
Reception
MenToilet
Stairwell
Women Toilet
i
Job Information Hub
Reception
Lift Lobby
Community Area
Counselling & Interview
Training Room
Training Room
Self-LearningCentre
Training Room
CareerDevelopment
Centre
ComputerArea
Reception
MenToilet
Stairwell
Women Toilet
i
Job Information Hub
Reception
Lift Lobby
Community Area
Counselling & Interview
Training Room
Training Room
Self-LearningCentre
Training Room
CareerDevelopment
Centre
ComputerArea
Reception
MenToilet
Stairwell
Women Toileti
Job Information Hub
Reception
Lift Lobby
Community Area
Counselling & Interview
Training Room
Training Room
Self-LearningCentre
Training Room
CareerDevelopment
Centre
ComputerArea
Reception
MenToilet
Stairwell
Women Toileti
Type 2 - Need Career Training
Job Seekers TypesType 3 - Need Emotional Counselling
Job Seekers Types
Limited educationLow self-esteemSome have disabilitiesRequire social aid
Characteristics
Lift Lobby
MenToilet
Stairwell
Women Toileti
Current Job Seeking Process
Current Job Seeking Process
Jane Lo Age: 40
Occupation: Caretaker
Character: Quiet and shy
Skills: Cleaning, manufacturing assembly
Education Level: Form 5
Previous Employment: Clothes manufacturing
Technical Proficiency: Low
Background: Mrs. Lo lives with her husband and daughter. Mr. Lo works as a truck driver and earns only HK $7000/month. She would liketo upgrade her skills for a chance to secure a better job.
Profile Type 2
Current Process to Get Training
Chen TachiAge: 52
Occupation: Unemployed
Character: Low confidence and self-esteem; inneed of moral support and counselling
Skills: Factory assembly, dish washing, cashier
Education Level: Form 3
Previous Employment: Factory worker
Disabilities: Hearing impaired and knee injury
Technical Proficiency: None
Background: Abandoned by his wife and kids, Mr. Chen is now dependent on social aid as hecannot secure a stable, well-paying job. He mostly relies on friend referrals and newspaper ads to find temporary jobs.
Profile Type 3
Current Process to Seek Counselling
Current Process to Seek Counselling
Current Process to Seek Counselling
InformationInformation not visibleclutterednot accessible
not catered to inidividual needsnot helpful
Service
Technology confusing not user friendly
Space services separated into di�erent centresdi�cult to navigate and understand
EXPERIENCEoverall unpleasant user experiencefrustration and helplessness
Problems
Job Information Hub
Reception
Lift Lobby
Community Area
Counselling & Interview
Training Room
Training Room
Self-LearningCentre
Training Room
CareerDevelopment
Centre
ComputerArea
Reception
MenToilet
Stairwell
Women Toilet
i
Job Information Hub
Reception
Lift Lobby
Community Area
Counselling & Interview
Training Room
Training Room
Self-LearningCentre
Training Room
CareerDevelopment
Centre
ComputerArea
Reception
MenToilet
Stairwell
Women Toilet
i
Job Information Hub
Reception
Lift Lobby
Community Area
Counselling & Interview
Training Room
Training Room
Self-LearningCentre
Training Room
CareerDevelopment
Centre
ComputerArea
Reception
MenToilet
Stairwell
Women Toilet
i
Job Information Hub
Reception
Lift Lobby
Community Area
Counselling & Interview
Training Room
Training Room
Self-LearningCentre
Training Room
CareerDevelopment
Centre
ComputerArea
Reception
MenToilet
Stairwell
Women Toilet
i
Job Information Hub
Reception
Lift Lobby
Community Area
Counselling & Interview
Training Room
Training Room
Self-LearningCentre
Training Room
CareerDevelopment
Centre
ComputerArea
Reception
MenToilet
Stairwell
Women Toileti
Job Information Hub
Reception
Lift Lobby
Community Area
Counselling & Interview
Training Room
Training Room
Self-LearningCentre
Training Room
CareerDevelopment
Centre
ComputerArea
Reception
MenToilet
Stairwell
Women Toileti
Lift Lobby
MenToilet
Stairwell
Women Toileti
Information Sharing
Visible, accessible, understandable
User-friendly and clean
Centralized information system
Enhance communication between jobseekers, staff and employers
Design Goals
One Stop Shop
Job Information Hub
Reception
Lift Lobby
Community Area
Counselling & Interview
Training Room
Training Room
Self-LearningCentre
Training Room
CareerDevelopment
Centre
ComputerArea
Reception
MenToilet
Stairwell
Women Toilet
i
Search for jobs
Take training courses
Seek counselling
New Job Centre Experience
InformationSharing
Technology
Information
SpaceService
Information Design
Mapping and Signage
Poor signage and visual map
No visibility
Difficult to navigate
Information Design Problem 1
Job Information Hub
Reception
Lift Lobby
Community Area
Counselling & Interview
Training Room
Training Room
Self-LearningCentre
Training Room
CareerDevelopment
Centre
ComputerArea
Reception
MenToilet
Stairwell
Women Toilet
i
Mapping
Large, clear, visible map
Strong bold colours
Recognizable icons
Enhanced readability
Information Design Concept
Information Design ConceptReception Job Information
Hub i
Self-LearningCentre
CommunityArea
Computer Area
Counselling &Interviews
Training Room
Career DevelopmentCentre
SignageLarge, clear, visible map
Strong bold colours
Recognizable icons
Enhanced readability
Information Design Problem 2First-Time Visit
Users feel lost and disoriented
Reception desk located at rear
Brochures presented in disorganized manner
Information overload and clutter
Information Design Concept
Welcome Bag
Hong Kong East
LABO
UR
DEP
ART
MEN
T
34/F, Revenue Tower
5 Gloucester Road
Wan Chai, Hong Kong
tel: 2591 1318
fax: 2591 6262
web: www.jobs.gov.hk
Mondays - Fridays
8:00 am - 6:30 pm
Saturdays
9:00 am - 2:00 pm
Sundays and Public Holidays
Closed
Hours
Information Design Concept
Service information package
Contains registration form and brochures
Used for storing additional job informationcollected during the user’s visit
Enhances branding/visual identity
Acts as advertising
Welcome Bag
Hong Kong East
LAB
OU
R D
EPA
RTM
ENT34/F, Revenue Tower5 Gloucester RoadWan Chai, Hong Kong
tel: 2591 1318fax: 2591 6262web: www.jobs.gov.hk
Mondays - Fridays8:00 am - 6:30 pm
Saturdays9:00 am - 2:00 pm
Sundays and Public HolidaysClosed
Hours
Information Design Concept
Hong Kong EastFloorplan Map
Job Information Hub
Reception
Lift Lobby
Community Area
Counselling & Interview
Training Room
Training Room
Self-LearningCentre
Training Room
CareerDevelopment
Centre
ComputerArea
Reception
MenToilet
Stairwell
Women Toilet
i
Information Design Problem 3
Job Cards
Small type
Hard to read
Cramped information space
No information hierarchy
Inconsistant language format
Data Entry
Requirements
Duties
Working Hours
Contact
November 27, 2008
Salary
District
Industry
$7,000/month
Mong Kok
Business Services
Quali�ed applicants will have 1-2 years experience supporting management level sta� and teams. Basic computer operation knowledge of MS Word, Excel, Outlook, and PowerPoint. Knowledge of browser short-cuts.
Manage Outlook appointment schedules, assist in preparation of reports and presentations. Master the creation and enhancement of presentation and supportmaterials. Print, distribute and maintain computerized and �nancial reports.
5.5 working days/weekMonday-Friday (9:30am - 6pm), Saturday (9:30am - 1pm)
Job seekers may send resumes to Miss Chan by
fax: 2854 3710email: [email protected]
Vacancies1
Job no: TMO2008-0009894 CO
Leader Glory Industrial Limited
Information Design Concept
Job CardsColoured cards and icons according to category
Improved legibility
Information hierarchy
Separate English from Chinese
Type 1 - Self-Help
Characteristics
Job Seekers Types
Job Information Hub
Reception
Lift Lobby
Community Area
Counselling & Interview
Training Room
Training Room
Self-LearningCentre
Training Room
CareerDevelopment
Centre
ComputerArea
Reception
MenToilet
Stairwell
Women Toilet
i
Job Information Hub
Reception
Lift Lobby
Community Area
Counselling & Interview
Training Room
Training Room
Self-LearningCentre
Training Room
CareerDevelopment
Centre
ComputerArea
Reception
MenToilet
Stairwell
Women Toilet
i
Job Information Hub
Reception
Lift Lobby
Community Area
Counselling & Interview
Training Room
Training Room
Self-LearningCentre
Training Room
CareerDevelopment
Centre
ComputerArea
Reception
MenToilet
Stairwell
Women Toilet
i
Job Information Hub
Reception
Lift Lobby
Community Area
Counselling & Interview
Training Room
Training Room
Self-LearningCentre
Training Room
CareerDevelopment
Centre
ComputerArea
Reception
MenToilet
Stairwell
Women Toilet
i
Job Information Hub
Reception
Lift Lobby
Community Area
Counselling & Interview
Training Room
Training Room
Self-LearningCentre
Training Room
CareerDevelopment
Centre
ComputerArea
Reception
MenToilet
Stairwell
Women Toileti
Job Information Hub
Reception
Lift Lobby
Community Area
Counselling & Interview
Training Room
Training Room
Self-LearningCentre
Training Room
CareerDevelopment
Centre
ComputerArea
Reception
MenToilet
Stairwell
Women Toileti
Type 2 - Need Career Training
Job Seekers TypesType 3 - Need Emotional Counselling
Job Seekers Types
Limited educationLow self-esteemSome have disabilitiesRequire social aid
Characteristics
Lift Lobby
MenToilet
Stairwell
Women Toileti
Job Vacancy Wall
Frequent manual updates
Information not up-to-date
Hard to read
Information Design Problem 4
Data Entry
Requirements
Duties
Working Hours
Contact
November 27, 2008
Salary
District
Industry
$7,000/month
Mong Kok
Business Services
Quali�ed applicants will have 1-2 years experience supporting management level sta� and teams. Basic computer operation knowledge of MS Word, Excel, Outlook, and PowerPoint. Knowledge of browser short-cuts.
Manage Outlook appointment schedules, assist in preparation of reports and presentations. Master the creation and enhancement of presentation and supportmaterials. Print, distribute and maintain computerized and �nancial reports.
5.5 working days/weekMonday-Friday (9:30am - 6pm), Saturday (9:30am - 1pm)
Job seekers may send resumes to Miss Chan by
fax: 2854 3710email: [email protected]
Vacancies1
Job no: TMO2008-0009894 CO
Leader Glory Industrial Limited
Information Design Concept
Job Cards
Type 1 - Self-Help
Characteristics
Job Seekers Types
Job Information Hub
Reception
Lift Lobby
Community Area
Counselling & Interview
Training Room
Training Room
Self-LearningCentre
Training Room
CareerDevelopment
Centre
ComputerArea
Reception
MenToilet
Stairwell
Women Toilet
i
Job Information Hub
Reception
Lift Lobby
Community Area
Counselling & Interview
Training Room
Training Room
Self-LearningCentre
Training Room
CareerDevelopment
Centre
ComputerArea
Reception
MenToilet
Stairwell
Women Toilet
i
Job Information Hub
Reception
Lift Lobby
Community Area
Counselling & Interview
Training Room
Training Room
Self-LearningCentre
Training Room
CareerDevelopment
Centre
ComputerArea
Reception
MenToilet
Stairwell
Women Toilet
i
Job Information Hub
Reception
Lift Lobby
Community Area
Counselling & Interview
Training Room
Training Room
Self-LearningCentre
Training Room
CareerDevelopment
Centre
ComputerArea
Reception
MenToilet
Stairwell
Women Toilet
i
Job Information Hub
Reception
Lift Lobby
Community Area
Counselling & Interview
Training Room
Training Room
Self-LearningCentre
Training Room
CareerDevelopment
Centre
ComputerArea
Reception
MenToilet
Stairwell
Women Toileti
Job Information Hub
Reception
Lift Lobby
Community Area
Counselling & Interview
Training Room
Training Room
Self-LearningCentre
Training Room
CareerDevelopment
Centre
ComputerArea
Reception
MenToilet
Stairwell
Women Toileti
Type 2 - Need Career Training
Job Seekers TypesType 3 - Need Emotional Counselling
Job Seekers Types
Limited educationLow self-esteemSome have disabilitiesRequire social aid
Characteristics
Lift Lobby
MenToilet
Stairwell
Women Toileti
Job Vacancy Wall
Card format di�erent fromkiosk cards
Information Design Problem 4 (cont’d)
Information Design Concept
Digital Job Wall
More visible information
Organized by occupationand colours
Real-time updates from centralized database system
Reduce paper usage
Technology
Technology Problem
Kiosks
Requires uses to stand
Little assistance from staff
Overwhelming andconfusing for many users
Technology Concept
Kiosks
Sociable seating
Users can sign in withsmart card to apply for jobs
Technology Concept
Kiosks
Service staff walk around hubs to assist
Technology Problem (Kiosk Interface)
Technology Concept (Kiosk Interface)
Technology Concept (Kiosk Interface)
Technology Concept (Kiosk Interface)
Technology Problem (Website Interface)
Technology Problem (Website Interface)
Technology Problem (Website Interface)
Technology Concept (Website Interface)
Technology Concept (Website Interface)
Search Results
Technology Concept (Employer Site Interface)
Technology Concept (Staff Admin Interface)
Technology Concept (Staff Admin Interface)
Technology OverviewJob Seeker Website Sta� Admin Website
Digital Card Wall
Central Information
Digital Information Hub
Employer Website
Conclusion
Job Information Hub
Reception
Lift Lobby
Community Area
Counselling & Interview
Training Room
Training Room
Self-LearningCentre
Training Room
CareerDevelopment
Centre
ComputerArea
Reception
MenToilet
Stairwell
Women Toilet
i
Overview
Job Information Hub
Reception
Lift Lobby
Community Area
Counselling & Interview
Training Room
Training Room
Self-LearningCentre
Training Room
CareerDevelopment
Centre
ComputerArea
Reception
MenToilet
Stairwell
Women Toilet
i
Lift Lobby
MenToilet
Stairwell
Women Toileti
Overview
Job Information Hub
Reception
Lift Lobby
Community Area
Counselling & Interview
Training Room
Training Room
Self-LearningCentre
Training Room
CareerDevelopment
Centre
ComputerArea
Reception
MenToilet
Stairwell
Women Toilet
i
Job Information Hub
Reception
Lift Lobby
Community Area
Counselling & Interview
Training Room
Training Room
Self-LearningCentre
Training Room
CareerDevelopment
Centre
ComputerArea
Reception
MenToilet
Stairwell
Women Toilet
i
Overview
Lift Lobby
MenToilet
Stairwell
Women Toileti
Job Information Hub
Reception
Lift Lobby
Community Area
Counselling & Interview
Training Room
Training Room
Self-LearningCentre
Training Room
CareerDevelopment
Centre
ComputerArea
Reception
MenToilet
Stairwell
Women Toilet
i
Job Information Hub
Reception
Lift Lobby
Community Area
Counselling & Interview
Training Room
Training Room
Self-LearningCentre
Training Room
CareerDevelopment
Centre
ComputerArea
Reception
MenToilet
Stairwell
Women Toilet
i
Job Information Hub
Reception
Lift Lobby
Community Area
Counselling & Interview
Training Room
Training Room
Self-LearningCentre
Training Room
CareerDevelopment
Centre
ComputerArea
Reception
MenToilet
Stairwell
Women Toilet
iHong Kong East
LABO
UR
DEP
ART
MEN
T
34/F, Revenue Tower
5 Gloucester Road
Wan Chai, Hong Kong
tel: 2591 1318
fax: 2591 6262
web: www.jobs.gov.hk
Mondays - Fridays
8:00 am - 6:30 pm
Saturdays
9:00 am - 2:00 pm
Sundays and Public Holidays
Closed
Hours
Taichi Chen陈太奇
MS O�ce Training
Overview
Lift Lobby
MenToilet
Stairwell
Women Toileti
Job Information Hub
Reception
Lift Lobby
Community Area
Counselling & Interview
Training Room
Training Room
Self-LearningCentre
Training Room
CareerDevelopment
Centre
ComputerArea
Reception
MenToilet
Stairwell
Women Toilet
i
Job Information Hub
Reception
Lift Lobby
Community Area
Counselling & Interview
Training Room
Training Room
Self-LearningCentre
Training Room
CareerDevelopment
Centre
ComputerArea
Reception
MenToilet
Stairwell
Women Toilet
i
Job Information Hub
Reception
Lift Lobby
Community Area
Counselling & Interview
Training Room
Training Room
Self-LearningCentre
Training Room
CareerDevelopment
Centre
ComputerArea
Reception
MenToilet
Stairwell
Women Toilet
i
Overview
Job Information Hub
Reception
Lift Lobby
Community Area
Counselling & Interview
Training Room
Training Room
Self-LearningCentre
Training Room
CareerDevelopment
Centre
ComputerArea
Reception
MenToilet
Stairwell
Women Toilet
i
Lift Lobby
MenToilet
Stairwell
Women Toileti
Job Information Hub
Reception
Lift Lobby
Community Area
Counselling & Interview
Training Room
Training Room
Self-LearningCentre
Training Room
CareerDevelopment
Centre
ComputerArea
Reception
MenToilet
Stairwell
Women Toilet
i
Job Information Hub
Reception
Lift Lobby
Community Area
Counselling & Interview
Training Room
Training Room
Self-LearningCentre
Training Room
CareerDevelopment
Centre
ComputerArea
Reception
MenToilet
Stairwell
Women Toilet
i
Job Information Hub
Reception
Lift Lobby
Community Area
Counselling & Interview
Training Room
Training Room
Self-LearningCentre
Training Room
CareerDevelopment
Centre
ComputerArea
Reception
MenToilet
Stairwell
Women Toilet
i
Job Information Hub
Reception
Lift Lobby
Community Area
Counselling & Interview
Training Room
Training Room
Self-LearningCentre
Training Room
CareerDevelopment
Centre
ComputerArea
Reception
MenToilet
Stairwell
Women Toilet
i
Job Information Hub
Reception
Lift Lobby
Community Area
Counselling & Interview
Training Room
Training Room
Self-LearningCentre
Training Room
CareerDevelopment
Centre
ComputerArea
Reception
MenToilet
Stairwell
Women Toileti
Overview
Lift Lobby
MenToilet
Stairwell
Women Toileti
Job Information Hub
Reception
Lift Lobby
Community Area
Counselling & Interview
Training Room
Training Room
Self-LearningCentre
Training Room
CareerDevelopment
Centre
ComputerArea
Reception
MenToilet
Stairwell
Women Toilet
i
Job Information Hub
Reception
Lift Lobby
Community Area
Counselling & Interview
Training Room
Training Room
Self-LearningCentre
Training Room
CareerDevelopment
Centre
ComputerArea
Reception
MenToilet
Stairwell
Women Toilet
i
Job Information Hub
Reception
Lift Lobby
Community Area
Counselling & Interview
Training Room
Training Room
Self-LearningCentre
Training Room
CareerDevelopment
Centre
ComputerArea
Reception
MenToilet
Stairwell
Women Toilet
i
Job Information Hub
Reception
Lift Lobby
Community Area
Counselling & Interview
Training Room
Training Room
Self-LearningCentre
Training Room
CareerDevelopment
Centre
ComputerArea
Reception
MenToilet
Stairwell
Women Toilet
i
Job Information Hub
Reception
Lift Lobby
Community Area
Counselling & Interview
Training Room
Training Room
Self-LearningCentre
Training Room
CareerDevelopment
Centre
ComputerArea
Reception
MenToilet
Stairwell
Women Toileti
Overview
Job Information Hub
Reception
Lift Lobby
Community Area
Counselling & Interview
Training Room
Training Room
Self-LearningCentre
Training Room
CareerDevelopment
Centre
ComputerArea
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MenToilet
Stairwell
Women Toileti
Lift Lobby
MenToilet
Stairwell
Women Toileti
Job Information Hub
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Lift Lobby
Community Area
Counselling & Interview
Training Room
Training Room
Self-LearningCentre
Training Room
CareerDevelopment
Centre
ComputerArea
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MenToilet
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Job Information Hub
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Lift Lobby
Community Area
Counselling & Interview
Training Room
Training Room
Self-LearningCentre
Training Room
CareerDevelopment
Centre
ComputerArea
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MenToilet
Stairwell
Women Toilet
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Job Information Hub
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Lift Lobby
Community Area
Counselling & Interview
Training Room
Training Room
Self-LearningCentre
Training Room
CareerDevelopment
Centre
ComputerArea
Reception
MenToilet
Stairwell
Women Toilet
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Job Information Hub
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Lift Lobby
Community Area
Counselling & Interview
Training Room
Training Room
Self-LearningCentre
Training Room
CareerDevelopment
Centre
ComputerArea
Reception
MenToilet
Stairwell
Women Toilet
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Job Information Hub
Reception
Lift Lobby
Community Area
Counselling & Interview
Training Room
Training Room
Self-LearningCentre
Training Room
CareerDevelopment
Centre
ComputerArea
Reception
MenToilet
Stairwell
Women Toileti
Job Information Hub
Reception
Lift Lobby
Community Area
Counselling & Interview
Training Room
Training Room
Self-LearningCentre
Training Room
CareerDevelopment
Centre
ComputerArea
Reception
MenToilet
Stairwell
Women Toileti
Lift Lobby
MenToilet
Stairwell
Women Toileti
Job Information Hub
Reception
Lift Lobby
Community Area
Counselling & Interview
Training Room
Training Room
Self-LearningCentre
Training Room
CareerDevelopment
Centre
ComputerArea
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MenToilet
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Overview
InformationSharing
Technology
Information
SpaceService
Job Vacancy Wall
Information Design Problem 4
Data Entry
Requirements
Duties
Working Hours
Contact
November 27, 2008
Salary
District
Industry
$7,000/month
Mong Kok
Business Services
Quali�ed applicants will have 1-2 years experience supporting management level sta� and teams. Basic computer operation knowledge of MS Word, Excel, Outlook, and PowerPoint. Knowledge of browser short-cuts.
Manage Outlook appointment schedules, assist in preparation of reports and presentations. Master the creation and enhancement of presentation and supportmaterials. Print, distribute and maintain computerized and �nancial reports.
5.5 working days/weekMonday-Friday (9:30am - 6pm), Saturday (9:30am - 1pm)
Job seekers may send resumes to Miss Chan by
fax: 2854 3710email: [email protected]
Vacancies1
Job no: TMO2008-0009894 CO
Leader Glory Industrial Limited
Information Design Concept
Job Cards
Type 1 - Self-Help
Characteristics
Job Seekers Types
Job Information Hub
Reception
Lift Lobby
Community Area
Counselling & Interview
Training Room
Training Room
Self-LearningCentre
Training Room
CareerDevelopment
Centre
ComputerArea
Reception
MenToilet
Stairwell
Women Toilet
i
Job Information Hub
Reception
Lift Lobby
Community Area
Counselling & Interview
Training Room
Training Room
Self-LearningCentre
Training Room
CareerDevelopment
Centre
ComputerArea
Reception
MenToilet
Stairwell
Women Toilet
i
Job Information Hub
Reception
Lift Lobby
Community Area
Counselling & Interview
Training Room
Training Room
Self-LearningCentre
Training Room
CareerDevelopment
Centre
ComputerArea
Reception
MenToilet
Stairwell
Women Toilet
i
Job Information Hub
Reception
Lift Lobby
Community Area
Counselling & Interview
Training Room
Training Room
Self-LearningCentre
Training Room
CareerDevelopment
Centre
ComputerArea
Reception
MenToilet
Stairwell
Women Toilet
i
Job Information Hub
Reception
Lift Lobby
Community Area
Counselling & Interview
Training Room
Training Room
Self-LearningCentre
Training Room
CareerDevelopment
Centre
ComputerArea
Reception
MenToilet
Stairwell
Women Toileti
Job Information Hub
Reception
Lift Lobby
Community Area
Counselling & Interview
Training Room
Training Room
Self-LearningCentre
Training Room
CareerDevelopment
Centre
ComputerArea
Reception
MenToilet
Stairwell
Women Toileti
Type 2 - Need Career Training
Job Seekers TypesType 3 - Need Emotional Counselling
Job Seekers Types
Limited educationLow self-esteemSome have disabilitiesRequire social aid
Characteristics
Lift Lobby
MenToilet
Stairwell
Women Toileti
InformationSharing
Technology
Service
Centralized, sharedand up-to date information easily accessible by user-friendly interfaces
InformationSharing
Space
Service
Combined services in one location to facilitate and ease
users’ job search experience
InformationSharing
Information
Service
Visible and understandablemaps, signs, and serviceinformation supporting
communication and sociability
Thank You