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careersourcepinellas.com

November 15, 2018- 9:00 A.M 13805 58th St. N., Clearwater, FL Conference Dial: 1-844-815-8411

Conference Code: 268-750#

One-Stop Committee Agenda

I. Welcome and Introductions ...................................................................... John Howell, Chair

II. Action/Discussion Items

1. Approval of Minutes – August 23, 2018 Meeting ...................................................... Page 2

2. Discussion: One-Stop Operator Update ................................................................... Page 6

III. Other Administrative Matters (Items of urgency not meeting the seven-day guideline for review)

IV. Information Items

1. 2018-2019 One Stop Goals Update ................................................ Don Shepherd, Page 7

2. Youth Programs Update ................................................................ Don Shepherd, Page 16

3. Reports …………………………………………………………………….…..…..Don Shepherd

a. Status of Enrollments ........................................................................................ Page 17

b. Monthly Management Report (MMR) ................................................................ Page 18

c. WIOA Primary Indicators……………………………………………………… . ……Page 23

d. Center Traffic Flow ............................................................................................ Page 25

e. Website Traffic Flow .......................................................................................... Page 26

4. Internal Program Monitoring ................................................................................... Page 27

V. Member Comments

VI. Public Comments

VII. Adjournment

Next One-Stop Committee Meeting – February 21, 2019

1

CareerSource Pinellas One Stop Committee Minutes

Date: August 23, 2018 at 9:00 a.m. Location: EpiCenter – 13805 58

th Street N., Clearwater

Call to Order

Chair John Howell called the meeting to order at 9:00 a.m. There was a quorum present with the following members participating. Members in Attendance

Vivian Amadeo (phone), Jody Armstrong, Candida Duff (phone), John Howell, Mark Hunt, Carolyn King (phone) , Samuel Kolapo (phone), Debbie Passerini , Rebecca Sarlo Members Not in Attendance

Gloria Campbell, Celeste Fernandez, Andrea Henning, Jack Jarrell. Staff

Jennifer Brackney, Don Shepherd, April Torregiante, Luna Clarke, Steven Blakey. Action Items

Item 1 – Approval of Minutes

The minutes of May 17, 2018 One Stop Committee meeting were presented for approval.

Motion: Debbie Passerini Second: Mark Hunt The minutes were approved as presented. The motion carried.

Item 2 – RFP: One-Stop Operator

A Request for Proposals for One Stop Operator was issued on July 3, 2018 to solicit proposals from companies to provide

services required of a One-Stop Operator. The One-Stop Operator will coordinate the service delivery of participating one-stop partners and service providers within the career centers. This RFP was publicized via multiple avenues, including notices in the Tampa Times and to interested bidders. The proposals were due on August 9, 2018. Two proposals were received, respectively from Complete Technology Solutions and Kaiser Group d/b/a Dynamic Workforce Solutions. Both proposals met the submission requirements. A selection committee consisted of staff members met on August 14

th to

discuss their independent evaluations. The scores received are listed below:

Proposers Total Score

(Max. points 500)

Kaiser Group d/b/a Dynamic Workforce Solutions 441

Complete Technologies Solutions 412

The Workforce Solutions recommends entering into contract negotiations with Kaiser Group d/b/a Dynamic Workforce Solutions for One-Stop Operator Services.. The motion carried.

Other Administrative Matters None

Information Items

1. 2017- 2018 One Stop Goals Update

CSPIN Traffic Program Year

Center Traffic PY17-18 QTR 1 QTR 2 QTR 3 QTR 4 YTD PY 17-18

24,836 23,799 23,967 22,319 94,921

Center Traffic PY16-17 QTR 1 QTR 2 QTR 3 QTR 4

PY 16-17

31,884 28,840 29469 27,473 117,666

2

Who is the Job Seeker coming into a CSPIN One Stop center?

CSPIN Employability Skills Workshop Details by Center

Center Q4 YTD PY 17-18 YTD PY 16-17

# Attendees

% by Location

# Attendees % by Location

# Attendees % by Location

Gulf to Bay 850 41.3% 3435 41.8% 4056 40.53%

South County 663 32.2% 2174 26.5% 2684 26.82%

Clearwater South 0 0.00% 19 0.2% 105 1.05%

Tarpon Springs 154 7.5% 710 8.6% 853 8.52%

Tyrone 391 19.0% 1877 22.8% 2310 23.08%

LWDB Totals 2058 100.0% 8215 100% 10,008 100.0%

Online Job Seeker Services: Assessments, Job and Career Readiness, GED/ESOL Preparation and Computer Skills Training.

Categories: Q1 Q2 Q3 Q4 YTD PY17-18 YTD PY16-17

# Utilized # Utilized # Utilized # Utilized YTD Utilized YTD Utilized

Workplace Skills 235 396 401 343 1,375

1,128

Future Plans 127 99 81 90 397 592

eCourses 337 422 551 398 1,708 1,526

Penn Foster 33 33 33 32 39 42

Computer Training 411 354 313 434 1,512 1,395

LWDB Totals

5,031 4,683

Employ Florida (EF) Summary Overview:

Categories: Q1 Q2 Q3 Q4 YTD PY 17-18

YTD PY 16-17

# Served 26,708 13,894 6,073 4,928 51,603 56,069

# of Services 86,268 70,834 66,682 57,415 281,199 392,740

# Referrals 10,757 10,513 8,520 6,648 36,438 54,494

# External Referral 5,379 4,951 4,424 3,940 18,694 23,578

CSPIN Apprenticeship Enrollments:

Categories:

Thru Q4 2017-18 YTD PY 17-

18 YTD PY 16-17

# Enrolled

# Served

# Total Served

# Total Served

JATC 18 64 82 66

RACCA 0 41 48 25

Central Florida Heat and Frost 0 4 4 0

International Union of Engineers 0 10 10 0

Ironworkers 0 5 5 0

Plumbers and Pipefitters 0 47 49 0

LWDB Totals 18 171 198 91

WP program 21639 22.80%

UC program 12924 13.62%

SNAP program 15599 16.43%

WTP Program 14572 15.35%

3

Career Ready Enrollments

Reporting Period: Quarter 4 thru June 30, 2018

Programs: WIOA CSF grant FL Skills Devlp’t PY17-18

Totals PY16-17

Totals

Soldering 47 11 32 56 106

Mechatronics/Robotics 18 0 22 22 0

Construction 12 25 0 37 22

Irrigation 0 0 0 0 25

Sector IT 0 24 0 24 0

LWDB Totals 79 60 54 139 227

Daily Governor’s Placement Reporting: Q4, thru June 30, 2018

CareerSource Pinellas

PY 17/18 Placements Composite Score Ranking Statewide Placements

July 2,137 191.85% 1 23,168

August 2,214 182.34% 2 23,936

September 1,872 187.34% 4 20,022

October 2,136 184.59% 3 23,082

November 1,483 180.70% 5 16,990

December 1,776 199.68% 3 18,828

January 1,465 192.27% 3 16,048

February 889 189.33% 3 10,716

March 1,443 174.39% 6 17,880

April 1,043 170.97% 7 13,771

May 1,003 160.82% 8 13,565

June 943 171.26% 7 13,731

Totals 18,404 182.13% 4.3 211,737

Quarter 4 DEO reporting shows Pinellas with a total of 18,404 placements reported and an average ranking of 4.3 YTD for program year 2017-2018 through year end.

2. AmeriCorps Program Update

AmeriCorps Program Goal Description Numeric Goal

Mid-Year (As of 1/31/18)

Percentage of Goal

YTD (As of 7/31/18)

Percentage of Goal

Economically disadvantaged youth will be provided by AmeriCorps members, a minimum of 12 total hours of skill development services (LMI, assessment, EST, and career plan) or until out of school youth enrolls into post-secondary education or becomes employed.

550 229 41.64% 672 122.18%

Economically disadvantaged youth that will be placed into jobs or post-secondary education

300 114 38%

257 85.67%

Pre-Vocational Training - thru WTP and SNAP

Reporting Period: Quarter 4 thru June 30, 2018

Programs: WTP/SNAP Certified PY17-18 Served PY16-17 Served

MOS Certification 116 188 140

Hospitality Certification 291 270 123

Florida Ready to Work 2, 582 2,582 4,276

LWDB Totals 2,989 3,040 4,539

4

3. CSPIN Youth Update- WIOA

WIOA Youth Program Update

Reporting Period: PY 2017-2018 Reporting Period: PY 2016-2017

Performance Category PY 17-18 PY 16-17

Planned Actual % of Goal Planned Actual % of Goal

# Served 600 696 116.0% 600 722 120.3%

Credentials 300 256 85.3% 300 343 114.3%

Placements 250 291 116.4% 250 299 119.6%

Employment 274 234

Military 2 2

Post-Secondary 15 63

MMR Report (09/30/2017)

Welfare Entered Employment Rate: 42% ranked 3rd

in the state

Welfare Entered Employment Wage Rate: 76.9%, ranked 2nd

in the state

Welfare All Family Participation Rate: 50%, ranked 4th

in the state

Welfare Two-Parent Family Participation Rate: 48.2%, ranked 6th

in the state

SNAP Employment Rate: 15.3% ranked 1st in the state

WIOA Adult Entered Employment Rate: 94.5%, ranked 17th

in the state

WIOA Adult Employed Worker Outcome Rate: 98% ranked 2nd

in the state

WIOA Adult Wage Rate: 138% of goal, ranked 8th in the state

WIOA Dislocated Worker Wage Rate: 131.5% of goal, ranked 11th

in the state

WIOA In-School Youth Outcome Rate: 94.6%, ranked 13th

in the state

WIOA Out-Of-School Youth Outcome Rate: 97.1%, ranked 12th

in the state

WIOA Younger Youth (14/18 yr. old) Skill Attainment Rate :N/A

WIOA Younger Youth (14-18 years old) Positive Outcome Rate: 93.7% Ranked 15th

in the state.

Wagner Peyser (WP) Entered Employment Rate: 58%, ranked 2nd

in the state

WP Entered Employment Rate (for those already employed at time of first service): 49.8%, ranked 2nd

in the state

Short Term Veterans Entered Employment Rate: 36.2% ranked 12th in the state

WP Job Placement Wage Rate: 124.7% of goal, ranked 1st in the state

Common Measures Annual Common Measure Performance has been released by the Department of Economic Opportunity (DEO) for

all Local Workforce Development Areas (LWDAs) for PY2017-2018 thru Quarter 4 under WIOA Reporting standards. CareerSource Pinellas is exceeding 10 indicators (over 100% goal) that have currently been published by the DEO. There are only 6 LWDBs over 100% of goal as of current reporting. There are a total of 12 indicators with Credential Attainment Rates and Youth Measures, Employed 4

th Quarter after Exit and Measurable Skills gains not reported to

date. For Program Year 2018-2019, DEO and all Local Workforce Boards have completed negotiations Goals for the next two program years. One-Stop Career Center Traffic Flow

PY 2017-2018 thru June 30 2018 - YTD Total – 94,921 - Clearwater – 2,067 - Gulf to Bay – 28,107 - St. Petersburg – 41,554 - Tarpon Springs – 2,769 - Tyrone – 20,424

Website Traffic and Social Media

CareerSource Pinellas website: 97,717 visitors

New visitors: 72.3%

Public Comments

None was made. Adjournment

The meeting was adjourned at 9:59 a.m.

5

Discussion: One Stop Operator Update

CareerSource Pinellas defines the role of a One-Stop Operator as an entity that coordinates the service delivery of participating one-stop partners and service providers within the Career Centers.

A request for proposals was issued to solicit bids for a One Stop Operator. On September 28th, the Board of Directors approved entering into contract negotiation with The Kaiser Group dba Dynamic Workforce Solutions.

Per the negotiated contract, Dynamic Workforce Solutions will:

Establish and/or maintain linkages between all one-stop partners designated by

CareerSource Pinellas to improve communication, referral, service delivery, and

tracking of performance of the partners;

Coordinate and hold at least quarterly meetings with one-stop partners

designated by CareerSource Pinellas;

Assist CareerSource Pinellas in the identification of appropriate clauses for

Memorandum of Understanding with one-stop partners designated by

CareerSource Pinellas as it relates to sharing of information, reporting of

performance and tracking of customers;

Manage, track, and oversee CareerSource Pinellas’ Customer Satisfaction

initiatives; and

Conduct online and in person customer service training for CareerSource Pinellas

staff and management.

In addition, based on a recommendation from the LWDB, the One-Stop Operator will

conduct bi-annual internal programmatic monitoring utilizing the DEO Monitoring Tool.

6

2018 – 2019 One Stop Goals Update

Period covering July – September 2018 YTD Services (Quarter 1)

Goal 1: Provide Job Seekers with Expanded Access to Employment and Training Services.

Objective 1: Provide a wide range of workforce resources to job seekers.

Support open access to the Resource Room, materials, and maintain qualified staff to meet the needs of local job seekers.

Promote CareerSource Specialized Programs and Services to all job seekers. CSPIN Center Traffic: Note: Please see the full CSPIN Traffic report provided within your packet

Specialized Service Highlights: Veterans Program and Services

CareerSource Pinellas would like to thank and honor all of our country’s veterans for their service. We offer many services to assist our veterans in bettering their lives.

Veterans Day is quickly approaching, and we’d like to dedicate this entire

month to serving our veterans – both in our community and on the CSPIN

team. CareerSource Pinellas has several staff members that have

served in our military and who are now helping veterans in our community

find jobs, attain services and better their lives. We’d like to thank these staff

members and give you a chance to get to know these heroes who work

among us.

CareerSource Pinellas current has six DVOPs and two LVERs actively servicing Veterans community at up to 19 outreach/outpost locations such as Boley Centers; C.W. Bill Young VA Medical Center; Pinellas County Jail; Heaven on Earth 4 Veterans; WestCare; Boley Centers; Center of Hope; Service source; Solid Rock Christian Minsters; Saint Petersburg Veteran Center; St Vincent DePaul; VA Rec Room Domiciliary; RSC Food Bank; Homeless Empowerment Program; and Shepard Center.

Veterans & General Public Job Fair

On November 14th, CSPIN will be hosting a career fair at The EpiCenter of St.

Petersburg College intended to help employ our local veterans. From 10 a.m. to

11 a.m. Veterans will have the chance to meet exclusively with employers and

have one-on-one time with our sponsors and community members. Afterwards,

the job fair will be open to the general public. We are expecting to have over 20

7

employers with nearly 70 open positions to fill.

Objective 2: Maximize the use of technology and online services to meet job seeker needs.

Strategy

Support Employability Skills Workshops for local job seekers in multiple media such as center workshops, ATLAS eCourses and other applications available.

Improve the effectiveness of partnerships through technology such as electronic referrals, automation of job seeker registration in Employ Florida Marketplace (EFM) and data sharing.

Research and identify additional resources and services available with the community or other government agencies to adopt within our centers.

PY 18-19: Employability Workshop Attendance

# Attendee's QTR 1 QTR 2 QTR 3 QTR 4 YTD

1,953

1,953

PY 17-18: Employability Workshop Attendance

# Attendee's QTR 1 QTR 2 QTR 3 QTR 4 YTD

2,175 1,997 1,957 2,058 8,215

An average of 8.5 job seekers attended a CSPIN workshop per class. Top visited workshops continue to remain Computers Skills, Professional

Interviewing Skills, and Resume II.

CSPIN Employability Skills Workshop Details by Center

Center

Q1 YTD 18-19 PY 17-18

#

Attendees

% by

Location

#

Attendees

% by

Location #

Attendees

% by

Location

Gulf to Bay 781 40.0% 781 40.0% 863 39.7%

South County 624 32.0% 624 32.0% 514 23.6%

Tarpon Springs 157 8.0% 157 8.0% 305 14.9%

Tyrone 391 20.0% 391 20.0% 474 21.8%

LWDB Totals 1953 100.0% 2156 100.0%

8

Online Job Seeker Services:

Online Job Seeker Services: Assessments, Job and Career Readiness, GED/ESOL Preparation and Computer Skills Training.

Categories: Q1 Q2 Q3 Q4 YTD PY18-19 PY 17-18

# Utilized

# Utilized

# Utilized

# Utilized

YTD Utilized YTD Utilized

Workplace Skills 21st

356 356 1,375

Future Plans 132 132 397

eCourses 418 418 1708

Penn Foster 19 19 39

Computer Training

467 467 1,512

LWDB Totals 1,392 1392 5,031

Workplace Skills for the 21st Century – online work readiness, soft skills training and a variety of educational or prep courses to assist the job seeker in their job search and re-employment.

Future Plans – online assessment and career planning application thru partnership with the Pinellas Education foundation.

Atlas E-Courses – internally developed online courses for work readiness, soft skills and job seeking training to assist the job seeker in their job search and re-employment.

Penn Foster – nationally-recognized online application for self-paced education to obtain a high school diploma.

CSPIN Computer Training – center computer classes to assist job seeker access online services to include job seeking and resume development. Classes are offered in English and Spanish.

PY 18-19 Employ Florida (EF) Summary Overview:

Categories: Q1 Q2 Q3 Q4 YTD

# Served 11,061 11,061

# of Services 49,700 49,700

# Referrals 7,135 7,135

# External Referral

3,831 3,831

PY 17-18 Employ Florida (EF) Summary Overview:

Categories: Q1 Q2 Q3 Q4 YTD

# Served 26,708 13,894 6,073 4,928 51,603

# of Services 86,268 70,834 66,682 57,415 281,199

# Referrals 10,757 10,513 8,520 6,648 36,438

# External Referral

5,379 4,951 4,424 3,940 18,694

9

A total of 1,756 were new registrants or customers within the EF system in Quarter 1 of new PY2018-2019.

A total of 703 Veterans were served during Quarter 1 of new PY2018-2019.

Local services – highlight: - LWDB 14 continues to review USDOL TEGL and Guidance updates on available online

resources and services. Staff is currently evaluating new application and services to continue to build a diverse range of job seeker resources available thru our local one center or online.

Goal 2: Provide Effective Workforce Programs Aligned with Demand Industry Sectors.

Objective 1: Increase participation in Occupational Skills Training (OST).

Strategy

Enroll job seekers into training programs that lead to careers in targeted occupations with an emphasis on career ladder opportunities in the following industries:

Healthcare

Manufacturing

Information Technology

Financial & Professional Services

Educate staff and community on the use of ETPL approved training providers and

targeted occupations or training programs under WIOA.

Conduct effective outreach strategies through a variety of media.

Occupational Skills Training:

PY 18-19 Occupational Skills Training

Reporting Period: Quarter 1 thru Sep 30, 2018 YTD

# New

Enrollments YTD Served Completers

AD/DW 150 439 148

Youth 32 94 40

LWDB Totals

182 533 188

PY 17-18 Occupational Skills Training

# New

Enrollments YTD Served Completers

AD/DW 727 1,001 658

Youth 107 186 111

LWDB Totals

834 1,187 769

10

Work-Based Training:

PY 18-19 Work-Based Training

Reporting Period: Quarter 1 thru September 30, 2018 YTD

# New Enrollments

YTD Served Completers

OJT 26 50 41

PWE 7 23 14

LWDB Totals

33 73 55

PY 17-18 Work-Based Training

# New Enrollments

YTD Served Completers

OJT 166 205 163

PWE 109 134 117

LWDB Totals

275 339 280

CSPIN Approved Training Providers:

There are currently 34 Training Providers that are approved by the local Working Solutions committee and available for customer selection of a Targeted Occupation or high demand occupation.

CSPIN approved list may be viewed at:

http://www.careersourcepinellas.com/files/public/Vendors/CSPIN%20Providers%202017%202018(1).pdf

Objective 2: Increase enrollments in Apprenticeship and Pre-Apprenticeship Programs.

Strategy

Establish an Apprenticeship team to identify additional partnership opportunities and build referrals.

Promote apprenticeship training and pre-apprenticeship programs to prepare job seekers for career opportunities.

Registered Apprenticeships:

CSPIN Apprenticeship Enrollments:

Categories:

Thru Q1 2018-19 YTD PY 18-19 YTD PY 17-18

# Served # Total Served # Total Served

JATC 68 68 82

RACCA 41 41 48

Central Florida Heat and Frost

4 4 4

International Union of Engineers

10 10 10

11

Ironworkers 5 5 5

Plumbers and Pipefitters

47 47 49

LWDB Totals 175 175 198

Objective 3:

Increase enrollments in short-term Pre-Vocational Training programs.

Strategy

Sustain and expand pre-vocational training programs in targeted occupations.

Conduct effective outreach strategies through a variety of media to support pre-vocational training.

Certification Training:

Career Ready Enrollments

Reporting Period: Grant to Date thru September 30, 2018

Programs: WIOA Other PY18-19

Totals PY17-18

Totals

Soldering 33 1 34 56

Mechatronics/Robotics 14 1 15 22

Construction 32 0 32 37

Sector IT 54 0 54 24

LWDB Totals 133 2 135 139

A new initiative has been under the menu of CareerReady programs. CareerReady programs are short certification programs with employability skills training leading to an industry certification and transition into manufacturing or trades employment. Current CareerReady classes are available for the following:

Soldering and Cabling Certification Program o Offered as Nights and Weekend (6 weeks) or Day class (4 weeks) o Students can earn up to 3 industry certifications

Construction Certification Program o Offered as Day class (5 weeks) o NCCER certification and OSHA 10 o Hands on experience

Mechatronics and Robotics o Offered as a Day class (8 weeks) o Students can earn up to 4 industry certifications

Under a CareerSource Florida grant award and in partnership with CareerSource Tampa Bay, we have launched short track IT CareerReady certification programs that run 4 to 8 weeks. These offer certification to date under the following:

SQL

JAVA

CCNA

Python

12

NEW!! Florida Ready to Work has returned to CSPIN in late September 2018. CareerSource Florida award grant funding for Florida Ready to Work usage again in our American Job Centers. The curriculum is new and improved. FRTW now contains specialized soft skill training and certification. In addition, FRTW has brought on line a new module within the Employ Florida system, Florida Skills Assessment and Training. This module is self-service and being implemented as job seeker resource thru our resource rooms or Employ Florida

PY 18-19 Pre-Vocational Training - thru WTP and SNAP

Reporting Period: Quarter 1 thru September 30, 2018

Programs: WTP/SNAP Certified

PY18-19 Served

MOS Certification 66 188

Hospitality Certification

66 66

Florida Ready to Work

10 10

LWDB Totals 142 142

PY 17-18 Pre-Vocational Training - thru WTP and SNAP

Programs: WTP/SNAP Certified

PY17-18 Served

MOS Certification 116 188

Hospitality Certification

291 270

Florida Ready to Work

2,582 2,582

LWDB Totals 2,989 3,040

Goal 3:

Effectively Manage Key Workforce Development Performance.

Objective 1: Manage workforce development performance through monitoring and analysis of performance reports.

Strategy

Monitor performance measures under local reporting, Monthly Management Report (MMR), Common Measures and Performance Modeling.

Analyze all programmatic monitoring to include internal, contracted board, DEO or external monitoring such as USDOL.

13

Daily Governor’s Placement Reporting: Q1, thru October 31, 2018

CareerSource Pinellas

PY 18/19 Placements Composite

Score Ranking

Statewide Placements

July 799 166.01% 8 10,973

August 938 161.75% 8 12,656

September 955 162.37% 6 12,922

October 1,020 155.32% 6 14,407

Totals 3,712 161.36% 7.0 50,958

CareerSource Pinellas

PY 17/18 Placements Composite

Score Ranking

Statewide Placements

July 2,137 191.85% 1 23,168

August 2,214 182.34% 2 23,936

September 1,872 187.34% 4 20,022

October 2,136 184.59% 3 23,082

November 1,483 180.70% 5 16,990

December 1,776 199.68% 3 18,828

January 1,465 192.27% 3 16,048

February 889 189.33% 3 10,716

March 1,443 174.39% 6 17,880

April 1,043 170.97% 7 13,771

May 1,003 160.82% 8 13,565

June 943 171.26% 7 13,731

Totals 18,404 182.13% 4.3 211,737

Through October 2018, the DEO reporting shows Pinellas with a total of 3,712 placements reported and an average ranking of 7 YTD for program year 2018-2019. DOL Common Measure Reporting:

Please see the DOL Common Measures report provided within your packet. DEO’s Monthly Management Reporting:

Please see the MMR report provided within your packet where current updates are available for your review. Programmatic Monitoring:

Please see the monitoring report provided with updates for the quarter.

14

Objective 2: Evaluate the effectiveness of programs/services.

Strategy

Complete a demographics and caseload review by program and center location to include asset mapping.

Utilize a variety of methods to evaluate customer satisfaction and gather feedback for evaluation and continuous process improvement.

Job Seeker Customer Satisfaction Survey Initiatives:

Customer Satisfaction Survey Results

Category: Q1 Jul - Sept YTD PY 18-19 PY 17-18

Total Rating Total Rating Total Rating

Resource Room 75 93.75% 75 93.75% 198 89.2%

Employability Skills Workshops 948 97.76% 948 97.76% 4,799 98.2%

LWDB Totals 1,023 97.5% 1,023 97.5% 4,997 97.8%

Highlights:

93.75% - CSPIN job seekers were overall very satisfied with the Staff that served them for the 75 surveyed during Quarter 1 YTD.

97.76% - CSPIN workshop attendees very satisfied with their workshop trainer and content from the 948 surveyed during Quarter 1 YTD.

15

Information Item 2

CSPIN Youth Update Workforce Innovation and Opportunity Act

WIOA Youth Program Update

Reporting Period: PY 2017-2018 Reporting Period: PY 2018-2019

Performance Category

PY 17-18 PY 18-19

Planned Actual % of Goal Planned Actual % of Goal

# Served 600 696 116.0% 600 330 55.0%

Credentials 300 256 85.3% 300 54 18.0%

Placements 250 291 116.4% 250 122 48.8%

Employment 274 121

Military 2 0

Post-Secondary 15

1

Youth Placement: July to September 2018

Total Placements YTD 121

Average Wage at Placement $12.05

Tampa Bay YouthBuild Update CareerSource was awarded a YouthBuild grant thru the DOL for $1.1 million in late October 2016. The grant award supports a 3-year period with years 1 and 2 with active training. CareerSource Pinellas and local partners submitted a 2018 application for new grant cycle of YouthBuild funding thru the Department of Labor’s YouthBuild program in September 2018. YouthBuild Year 2 students will be celebrating graduation at the end of November and then end of their 42 week cycle. Students, family and YB partners will come together to celebrate their achievement on November 30

th at the Tyrone center.

Goals for the Quarter 4 2017-2018 included increasing the number of seated youth from 23 in January to

37 by June 2018 which brings the total number of program enrollments to 71 or 101.4% of goal. Other

program highlights grant-to-date are:

60 youth have received NCCER CORE Construction Certification

52 youth have received Green Environment LEED Craft Certification

27 youth have received a GED / High School Diploma.

16

Status of Enrollments SNAP SHOT Report

Workforce Innovation and Opportunity Act

WIOA

No. of

cases as

of

03/31/17

No. of

cases as

of

06/30/17

No. of

cases as

of

09/30/17

No. of

cases as

of

12/31/17

No. of

cases as of

3/31/2018

No. of

cases as of

06/30/2018

No. of

cases as of

09/30/2018

Adult 821 658 818 746 817 755 593

Dislocated

Worker 713 586 690 633 634 517 380

Youth 541 536 509 557 476 355 279

Total 2,075 1,780 2,017 1,936 1,928 1,627 1,252

Welfare Transition

WT

No. of

cases as

of

03/31/2017

No. of

cases as

of

06/30/2017

No. of

cases as

of

09/30/2017

No. of

cases as

of

12/31/2017

No. of

cases as

of

03/31/2018

No. of

cases as

of

06/30/2018

No. of

cases as

of

09/30/2018

WT

Applicant 551 648 645 678 575 597 547

WT

Mandatory 363 361 330 247 270 274 302

WT

Transitional 404 371 348 308 284 271 261

Total 1,318 1,380 1,323 1,233 1,129 1,129 1,110

*WT OSST Automation change in reporting of WT applicant caseload.

17

Highlight indicates regional average higher than state average.

Monthly Management Report (09/30/2018)

Welfare Transition (Results are for only those individuals determined by DCF to be work eligible and referred to the workforce board by DCF)

Welfare Entered Employment Rate YTD R14

7/1/2017 – 06/30/2018

YTD R14 7/1/2018 – 09/30/2018

YTD STW 7/1/2018 – 09/30/2018

A. Welfare cases closed due to earned income/wages. 593 147 2,264

B. Welfare cases closed for all reasons (i.e., earned income, sanction, etc.). 1,411 361 6,285

Performance (A÷B) 42.0% 40.7% 36.0%

Ranking 3rd 6th

Welfare Entered Employment Wage Rate

A. Average hourly wage at job placement for welfare clients. $10.95 $11.87 $11.05

B. Regionally adjusted federal low income guideline for family of 3. $14.29 $14.50 $14.53

Performance (A÷B) 76.9% 81.9% 76.0%

Ranking 2nd 4th

Welfare All Family Participation

A. # of welfare families who are engaged in an allowable work activity. 1,346 260 4,238

B. # of families receiving welfare that have a work eligible adult. 2,690 552 11,671

Performance (A÷B) 50.0% 47.1% 36.3%

Ranking 4th 5th

Welfare Two-Parent Family Participation

A. # of welfare families with 2 parents who are engaged in an allowable work activity. 41 6 1,304

B. # of welfare families with 2 parents that have an adult determined to be work eligible. 85 17 3,364

Performance (A÷B) 48.2% 35.3% 38.8%

Ranking 6th 7th

18

Highlight indicates regional average higher than state average.

Supplemental Nutrition Assistance Program

SNAP Employment Rate (DEO report results published monthly showing SNAP placements) YTD R14

7/1/2017 – 06/30/2018

YTD R14 7/1/2018 – 09/30/2018

YTD STW 7/1/2018 – 09/30/2018

A. SNAP ABAWDs who entered employment. 667 30 353

B. SNAP ABAWDs served in OSST. 4,994 244 4,422

Performance (A÷B) 15.3% 12.3% 8.0%

Ranking 1st 6th

19

Highlight indicates regional average higher than state average.

Workforce Innovation & Opportunity Act (WIOA)

Adults and Dislocated Workers

WIOA Adult Entered Employment Rate YTD R14

7/1/2017 – 06/30/2018

YTD R14 7/1/2018 – 09/30/2018

YTD STW 7/1/2018 – 09/30/2018

A. The # of adults enrolled in WIOA who earned a credential and were employed when their case was closed.

293 77 437

B. The # of unemployed adults enrolled in WIOA and whose case has been closed. 310 77 454

Performance (A÷B) 94.5% 100.0% 96.3%

Ranking 17th 1st

WIOA Dislocated Worker Entered Employment Rate

A. The # of dislocated workers enrolled in WIOA who are employed when their case was closed. 722 147 421

B. The # of dislocated workers enrolled in WIOA and whose case has been closed. 742 147 435

Performance (A÷B) 97.3% 100.0% 100.0%

Ranking 14th 1st

WIOA Adult Employed Worker Outcome Rate – those who received training

A. The # of adults enrolled in WIOA training services who received credential and were employed when their case was closed.

432 62 358

B. The # of employed adults enrolled in WIOA training services and whose case has been closed. 441 62 444

Performance (A÷B) 98.0% 100% 80.6%

Ranking 2nd 1st

WIOA Adult Wage Rate

A. The average wage at job placement of those adults enrolled in WIOA. $19.72 $21.10 $17.66

B. Regionally adjusted federal low income guideline for family of 3. $14.29 $14.50 $14.53

Performance (A÷B) 138.0% 145.5% 121.5%

Ranking 8th 3rd

WIOA Dislocated Worker Wage Rate

A. The average wage at job placement of dislocated workers enrolled in WIOA. $18.79 $19.28 $21.33

B. Regionally adjusted federal low income guideline for family of 3. $14.29 $14.50 $14.53

Performance (A÷B) 131.5% 133.0% 146.8%

Ranking 11th 10th

20

Highlight indicates regional average higher than state average.

Workforce Innovation and Opportunity Act (WIOA) Youth

WIOA In-School Youth Outcome Rate YTD R14

7/1/2017 – 06/30/2018

YTD R14 7/1/2018 – 09/30/2018

YTD STW 7/1/2018 – 09/30/2018

A. The # of youth who were enrolled in secondary school and had no high school diploma when they enrolled in WIOA and who entered employment, the military, apprenticeship, post-secondary education or received a diploma.

35 2 77

B. The # of youth who were enrolled in secondary school and had no high school diploma when enrolled in WIOA whose case has since been closed.

37 2 78

Performance (A÷B) 94.6% 100.0% 98.7%

Ranking 13th 1st

WIOA Out-of-School Youth Outcome Rate

A. The # of youth who were not enrolled in secondary school when they enrolled in WIOA and who entered employment, the military, apprenticeship, post-secondary education or received a diploma.

236 65 492

B. The # of youth who were not enrolled in secondary school when they enrolled in WIOA whose case has since been closed.

243 65 516

Performance (A÷B) 97.1% 100.0% 95.3%

Ranking 12th 1st

WIOA Younger Youth (14-18 years old) Skill Attainment Rate (old WIA measure)

A. The # WIOA younger youth goals that were attained during the month. N/A N/A 16

B. The # of younger youth goals to be attained at closure, goals not due, and basic skills deficient goals not set.

N/A N/A 17

Performance (A÷B) N/A N/A 94.1%

Ranking

WIOA Younger Youth (14-18 years old) Positive Outcome Rate

A. The # of younger youth with positive outcomes (entered employment, military, apprenticeship, post-secondary education or received a diploma.)

74 28 273

B. The # of younger youth whose case has since been closed. 79 28 284

Performance (A÷B) 93.7% 100.0% 96.1%

Ranking 15th 1st

21

Highlight indicates regional average higher than state average.

Wagner-Peyser (WP) WP Entered Employment Rate (for those unemployed at time of first service)

YTD R14 7/1/2017 – 06/30/2018

YTD R14 7/1/2018 – 09/30/2018

YTD STW 7/1/2018 – 09/30/2018

A. The # of individuals identified as employed in Employ FL or found on the Dept. of Revenue’s New Hire report since they last received a service.

10,797 1,783 22,287

B. The # of job seekers who have not received a WP reportable service in 90 days and were unemployed when they first started receiving services.

18,625 5,295 54,602

Performance (A÷B) 58.0% 33.7% 40.8%

Ranking 2nd 22nd

WP Entered Employment Rate (for those already employed at time of first service)

A. The # of individuals employed when they first received a service that are identified as now employed in Employ FL or found on the Dept. of Revenue’s the New Hire report since they last received a service.

1,542 337 4,199

B. The # of job seekers who have not received a WP reportable service in 90 days and were employed when they first started receiving services.

3,098 854 10,507

Performance (A÷B) 49.8% 39.5% 40.0%

Ranking 2nd 14th

Short Term Veterans Entered Employment Rate

A. The # of veterans who were unemployed when they first received a service who are identified as now employed in Employ FL or found on the Dept. of Revenue’s the New Hire report since they last received a service.

676 121 1,387

B. The # of veterans who have not received a WP reportable service in 90 days and were unemployed when they first started receiving services.

1,867 364 3,750

Performance (A÷B) 36.2% 33.2% 37.0%

Ranking 12th 18th

WP Job Placement Wage Rate

A. The average wage of job openings’ placements. $17.82 $14.26 $11.52

B. Regionally adjusted federal low income guideline for family of 3. $14.29 $14.50 $14.53

Performance (A÷B) 124.7% 98.3% 79.3%

Ranking 1st 4th

22

2017 – 2018 Florida Workforce Measures

WIOA Primary Performance Indicators has been released by the Department of Economic Opportunity (DEO) for all Local Workforce Development Areas (LWDAs) for PY2017-2018 thru Quarter 4 under WIOA Reporting standards. CareerSource Pinellas is exceeding 11 indicators (over 100% goal) that have currently been published by the DEO. There are only 5 LWDBs over 100% of goal as of current reporting. There are a total of 12 indicators with Credential Attainment Rates and Youth Measure, Measurable Skills gains not reported to date. For Program Year 2018-2019, DEO and all Local Workforce Boards have completed negotiations Goals for the next two program years, PY2018-2019 and PY2019-2020 are also included below. First Quarterly report will be submitted on November 14 and DEO will post shortly after.

Not Met (less than 90% of negotiated)

Met (90-100% of negotiated)

Exceeded (greater than 100% of negotiated)

WIOA Primary Performance Indicators

PY2017-2018 3rd Quarter

Performance

PY 2017-2018 % of

Performance Goal Met For

Q3

PY2017-2018 4th Quarter

Performance

PY 2017-2018 % of

Performance Goal Met For

Q4

PY 2017-2018

Performance Goals

Adults:

Employed 2nd Qtr After Exit 91.00 102.25 92.40 103.82 89.00

Median Wage 2nd Quarter After Exit

$9,506 121.10 $9,748 124.18 $7,850

Employed 4th Qtr After Exit 93.00 109.41 92.30 108.59 85.00

Dislocated Workers:

Employed 2nd Qtr After Exit 86.70 104.46 87.70 105.66 83.00

Median Wage 2nd Quarter After Exit

$8,076 117.90 $8,129 118.67 $6,850

Employed 4th Qtr After Exit 85.50 108.23 88.70 112.28 79.00

Youth:

Employed 2nd Qtr After Exit 81.90 107.76 84.50 111.18 76.00

Employed 4th Qtr After Exit N/A N/A 90.40 131.01 69.00

Wagner Peyser:

Employed 2nd Qtr After Exit 73.70 115.16 72.90 113.91 64.00

Median Wage 2nd Quarter After Exit

$6,627 136.64 $6,625 136.60 $4,850

Employed 4th Qtr After Exit 70.10 106.21 72.40 109.70 66.00

23

Primary Performance Indicators

WIOA Primary Performance Indicators

Negotiated PY 2018-2019 Statewide

Negotiated PY 2019-2020 Statewide

Adults:

Employment Rate (2nd Qtr after Exit) 85.0% 85.2%

Employment Rate (4th Qtr after Exit) 82.5% 83.0%

Median Earnings (2nd Qtr after Exit) $6,850 $6,850

Credential Attainment Rate 62.0% 65.0%

Dislocated Workers:

Employment Rate (2nd Qtr after Exit) 83.0% 83.0%

Employment Rate (4th Qtr after Exit) 79.0% 79.0%

Median Earnings (2nd Qtr after Exit) $6,850 $6,850

Credential Attainment Rate 68.0% 68.0%

Youth:

Employment Rate (2nd Qtr after Exit) 75.0% 75.5%

Employment Rate (4th Qtr after Exit) 69.0% 69.0%

Credential Attainment Rate 75.2% 75.5%

Wagner-Peyser:

Employment Rate (2nd Qtr after Exit) 62.0% 62.0%

Employment Rate (4th Qtr after Exit) 64.0% 64.2%

Median Earnings (2nd Qtr after Exit) $4,850 $4,850

24

Center Traffic Flow

0

1,000

2,000

3,000

4,000

5,000

6,000

7,000

8,000

9,000

10,000

1st Qtr 2nd Qtr 3rd Qtr 4th Qtr YTD Monthly Avg

Gulf to Bay 9,477 3,159

St Petersburg 6,582 2,194

Tyrone 4,646 1,549

Tarpon 665 222

Gulf to Bay St Petersburg Tyrone Tarpon

Last program year total traffic by location (thru July 1, 2017 – June 30, 2018) thru Quarter 1 September 2018: Clearwater – 2,067, closed 09/30 Gulf to Bay – 6,177 St. Petersburg – 11,069 Tarpon Springs – 806 Tyrone – 4,717 YTD – 24,836 Current program year total traffic by location (PY July 1, 2018 – June 30, 2018) thru Quarter 1 September 2018: Clearwater – closed 09/30/17 Gulf to Bay – 6,582 St. Petersburg – 9,477 Tarpon Springs – 665 Tyrone – 4,646 YTD – 21,370 Highlights:

Quarter 1 PY18-19 was down in comparison to Quarter 1 for PY2017-2018 by 14.0%. Quarter 1 saw a 4.3% decrease over the previous quarter, Quarter 4 April to June 2018. Unemployment remains below 3% at it lowest level sustained across time.

South County center continues to be the most visited center across Pinellas with 43.4% of overall traffic

with Gulf to Bay center second at 30.8%. Tyrone center was 3rd

at 21.7% of overall flow.

25

Website Traffic Flow

CareerSource Pinellas utilizes a range of tools and tactics to help raise awareness and encourage use of services and programs. Our public outreach strategy includes a strong emphasis on digital sources, as well as television, radio, and print advertising to reach customers and potential customers to educate them about ways to connect to employment and training assistance. Each message is developed to reflect a strong call to action to job seekers, workers seeking to advance in their careers and employers, encouraging them to visit careersourcepinellas.com to access services and resources. We use a suite of social media platforms to complement other outreach efforts aimed at

informing and engaging job seekers, workers and businesses.

Website Traffic

Timeframe # of People

Visited Site

# of Visits Page

views

Returning

Visitors

New

Visitors

07/01/2018 – 09/30/2018 20,578 33,915 158,621 27.4% 72.5%

Social Media Traffic

Month # of New

Twitter

Followers

# of New

Facebook

Fans

# of New

LinkedIn

Followers

# of

Engagements

# of

Impressions

07/01/2018 – 09/30/2018 - 34 52 1,846 100,300

26

Information Item 4

Internal Program Monitoring

As a recipient of federal awards, this Organization is responsible for administering the awards in accordance with

applicable laws, regulations, provisions and policies. Programmatic, administrative and fiscal monitoring is conducted

to ensure the Organization is fulfilling those requirements. Programs subject to internal monitoring:

FYE Schedule Monitored

Thru Year

Monitored Thru

Month Region Program Status

2018 8/2/2018 2018 9 Pinellas STEM Issued/No Findings

18 & 19 9/17/2018 2018 9 Pinellas Welfare Transition (including

Lutheran) Issued/No Findings

18 & 19 10/1/2018 2018 10 Pinellas WIOA DW, AD & Special

Grants (include OJT & EWT) In Progress

18 & 19 10/15/2018 2018 10 Pinellas WIOA Youth TBA

18 & 19 11/6/2018 2018 11 Pinellas Wagner Peyser (Vet, EUC,

REA, Job Orders)

TBA

18 & 19 11/21/2018 2018 11 Pinellas SNAP (Mandatory Program) TBA

2018 12/3/2018 2018 12 Pinellas Americans with Disabilities

Act TBA

2018 12/3/2018 2018 12 Pinellas One Stop Credentialing TBA

18 & 19 2/11/2019 2019 2 Pinellas TAA TBA

2019 2/8/2019 2019 2 Pinellas YouthBuild TBA

2019 3/1/2019 2019 3 Pinellas SNAP (Mandatory Program) TBA

2019 3/18/2019 2019 3 Pinellas Wagner Peyser (Vet, EUC,

REA, Job Orders) TBA

2019 4/1/2019 2019 4 Pinellas WIOA DW, AD & Special

Grants (include OJT & EWT) TBA

2019 4/29/2019 2019 4 Pinellas WIOA Youth TBA

2019 5/13/2019 2019 5 Pinellas Welfare Transition include

Lutheran TBA

2019 6/4/2019 2019 4 & 5 Pinellas Support Services: On-site

and Desk Reviews-Apr/May 2019

TBA

2019 7/2/2019 2019 6 Pinellas Support Services: On-site and Desk Reviews-June

2019 TBA

27