On the Usability of Psychophysiological User Research for the Games Industry

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Physiological User Research On the Usability of Psychophysiological User Research for the Games Industry 3 rd Annual Games User Research Summit of the IGDA GUR SIG Lennart Nacke @acagamic

Transcript of On the Usability of Psychophysiological User Research for the Games Industry

Physiological User Research On the Usability of Psychophysiological User Research for the Games Industry

3rd Annual Games User Research Summit of the IGDA GUR SIG

Lennart Nacke @acagamic

10 ideas to make physiological

user research meaningful for you

Why should you listen

to me?

CC by Jason Pratt (Flickr)

You wrote a book about it,

eh?

Download from http://phd.acagamic.com

Quantitative measures of gameplay experience

• Physiological responses

• Behaviour metrics

• Questionnaires

• Logging

3 -2-1… Let’s Go!

Physiological Sensors

Quick Hitlist

1. GSR

2. EMG

3. Cardio (EKG,HR,BVP)

4. EEG

5. Other brain imaging

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10 ideas to make physiological

user research meaningful for you*

* Thank you, Steve!

Continuous Recording

• Not interrupting play • Don’t break experience • No memory bias • Wearing sensors

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We need a vocabulary

Measured Activities

• Motor

• Skin

• Brain

2

CC by Rob Boudon (Flickr)

One aspect at a time • Hypothesis-driven • Based on literature

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Physiological success metric • Link between ideal

experience and physiological responses

• Financial success games • Critical success games

4 Street Fighter IV (Capcom) Screenshot

Context Influence • Human body • Real world • Sensitivity

5

CC by The World According To Marty (Flickr)

Three activity components • External physical • Internal emotional • Internal cognitive

6 CC by familymwr (Flickr)

Noise and confounds • Signal-to-noise ratio • Experimental protocol • Record with more sensors

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CC by Andrew Morrell Photography (Flickr)

Demographics • Skill level • Preferences

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CC by ÐIÐËO (Flickr)

Experiment conditions • Systematic changes • Start with one variable

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Record ALL the data • Better analysis through

correlation with metrics • Used mixed methods to

get subjective results in addition

10 Screenshot by Anders Drachen and Alessandro Canossa

CC by istolethetv (Flickr)

Still with me?

Ok, a word about UX!

User eXperience

• Volatile/Feeling

• Knowledge/Learning

Kahneman’s

memory of experiences

Peak-end rule

End of event more important for encoding of experience

CC by Pink Sherbet Photography (Flickr)

Our 2 selves “We choose between memories of experiences” (Kahneman)

• Experiencing

• Remembering

CC by Robert Snache - Spirithands.net (Flickr)

Takeaway

Emotional experiences are important in games for financial and for critical success, but most important for memorability.

Keep in mind the complexity of physiological recording and analysis. This approach will only yield meaningful results if it is used correctly and with care. There is no quick fix.

THANKS! ASK ME ANYTHING

[email protected] @acagamic (Twitter) facebook.com/hcigames

Images © Lennart Nacke unless different CC license noted on Slide