3 year programme funded by NHS England

235,465 awareness raised

140,892 learnt to use health resources

Widening Digital Participation Programme

Widening Digital Participation Programme

Unemployed Older People

People on low incomes Disabled people

People with poor mental health BAME groups

Learners supported

• Embedding digital health in digital inclusion• Digital surgeries• Community outreach events

• Embedding digital health in informal learning• Training health and care professionals• Social prescribing

• A flexible approach

Successful models of intervention

Jobcentres • social housing providers • cancer support services • GP practices • libraries • carers’ groups • places of worship • mental health support services• hostels• pharmacies• refugee support organisations • care homes • schools and colleges

Partnerships are key

Learn My Way - Being Healthy

An increase from 65% to 87% Learners who have the information and skills to manage

their health through participation in the programme. 48% of learners have saved time

by doing something health-related online32% reported saving money

mostly through avoided travel costs

Benefits identified

Our Learners - Customers’ Experience

• 3rd year of NHS Widening Digital Participation

• 276 UKOL centres participating in Digital Health Information Network

• 8 Pathfinder centres

• Developing a new programme to continue our health work - watch this space!

Going Forwards

“The project has had the greatest impact where there’s been a passionate champion for the

project in the partner organisation.”

the need for a tailored, flexible approach to training that is

responsive to learner needs and interests

Hints and Tips: Embedding digital health in digital inclusion

“Health is often a conversation starter for our clients. This programme has given the

conversation somewhere to go.”

Checking the ratings of local hospitals proved really popular.

centre staff have taken tablets and laptops to community group

gatherings such as coffee mornings

The portability of tablets, laptops and MiFi devices has proved

critical for many centres working to engage hard-to-reach populations

and new audiences

Hints and Tips: Community Outreach

involves partnerships with specialist service providers (e.g.

disability service providers)

Get endorsement by the local Clinical Commissioning Group

(CCG).

Hints and Tips: Social Prescribing

establishing a referral pathway from GPs to UK online centres, for support of various kinds including

digital health skills

Careful training of staff or volunteers is important for

ensuring GPs and practice staff have confidence in welcoming

digital health trainers

Hints and Tips: Digital Surgeries

GPs often refer patients to UKOLCs who visit for a chat as

much as for health advice

Running one-to-one drop-in or scheduled sessions in the GP practice - Privacy for patients

needs to be considered

Careful training of staff or volunteers is important for

ensuring GPs and practice staff have confidence in welcoming

digital health trainers

Hints and Tips: Training health and care professionals

delivering tailored presentations that demonstrated online content

specific to the group of professionals being targeted

through local professional groups. Existing local networks were helpful in establishing contact.

improve their diet, take up more exercise, reduce alcohol and tobacco consumption and find new ways

to manage stress and anxiety

empowers them to take greater control over self-management of their own health and engage in a

more informed dialogue with health professionals.

Outcomes

“Technology is the key to the future of the NHS. Tinder Foundation is helping us realise the potential of digital health for everyone – particularly those most in need of our services”

Bob GannProgramme Director NHS England

Outcomes

Find out more at http://nhs.tinderfoundation.org/

Thank You

Caroline Wilsoncaroline@tinderfoundation.org