OGFI Session III

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    SEC

    A

    THEGOL

    DEN

    BIRD

    SEC A THE GOLDEN BIRD

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    The phoenix is the bird which visits Egypt every

    500 years, but the rest of the time it flies about in

    India. It is unique in that it gives out ray of sunlight

    and shines with goldfrom Philostratus II

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    The inescapablecrush of

    thousands of

    people in search

    of a bargain

    adds urgency &excitement to a

    heady mix of

    heat, humidity,

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    During Diwali, zillions of shoppers

    surge into cramped and chaotic

    lane, eager to get the best pricefrom one of the many shops &

    stalls, plus scores of itinerant

    hawkers offering food, sweets,

    clothing, shoes, books,

    homewares,jewelry, toys, knick-

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    Welcome to Indias 21st

    century store wars!!

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    12 million mom n pop stores

    (kirana stores)

    500 million shoppers

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    rising incomes => more

    consumers switching from

    local markets/stores to

    MALLS

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    As per Economic Survey of India

    and Technopak analysis, Mar2008

    Organised retail : 2008 USD 400

    bn

    2013 USD 615 bn2018 USD 860 bn

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    Organised retail is 5% share of total

    retail in India Its 20% for China and 85% for

    USA!!!

    BUT,India is growing fastest @ 30-35% a

    year

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    India has highest retail density in

    the world

    BUT

    Low labour productivity

    lack of capital

    Technology

    management talent

    distribution infrastructure

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    Modern retail Vs. traders +

    middlemen

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    Champion of discount shopping

    Its slogan lowest prices in the nation

    Standalone roughly finished wellworn stairs chipped & cracked

    Storage cartons/product

    leftovers piled everywhere

    SARVANA STORE a case study

    http://chennai.metblogs.com/archives/images/2007/05/Saravana%20Stores_resize.JPGhttp://chennai.metblogs.com/archives/images/2007/05/Saravana%20Stores_resize.JPGhttp://chennai.metblogs.com/archives/images/2007/05/Saravana%20Stores_resize.JPGhttp://chennai.metblogs.com/archives/images/2007/05/Saravana%20Stores_resize.JPG
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    Seven floors holds everything a

    lower-middle-class family aspires to own

    Apparel, furniture, kitchenware, whitegoods, electronic, luggage, toys.

    ..and a top floor caf!

    25,000 sq.ft. Rs.2 billion/year

    courtesy 1L shoppers per day!

    SARVANA STORE a case study

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    Kishore Biyani studied Sarvana for weeksHis findings low margin + high

    turnover is a powerful crowd puller AND

    a commercial winner

    SARVANA STORE a case study

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    More than 500 malls are in

    pipeline

    Many will die a fund-starved

    death OR will morph into office

    blocks

    Current retail situation

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    Arvind SinghalTechnopakretail

    consultancy firm

    Dont worry about consumer

    demand. Its there all right.

    Worry about supply.both real estate and human

    talent are in scarce supply

    Current affairs

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    A.T.Kearney has ranked India as top

    retail destination globally, ahead of

    Russia and China!

    BUT, it has also identified 10 key issues

    that need immediate attention

    1.under developed supply chain

    2.inadequate utilities

    3.inadequate human resources

    From A.T. Kearneys stable

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    10 key issues that need immediate

    attention

    5.product supply base

    6.limited consumer understanding

    7.insufficient government incentive

    8.hurdles in taxation

    9.real estate

    10.regulatory policies

    From A.T. Kearneys stable

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    10 key issues that need immediate

    attention

    e.g. Hypermarket in Mumbai 29unique licences 6 months.

    open another store repeatthe same process!!!

    From A.T. Kearneys stable

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    Substantial help required from the

    govt.

    Staff training is of paramount

    importance

    Need for new generation retailmanager

    Retailers to sponsor courses on

    From A.T. Kearneys stable

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    Dearth of warehousing &

    distribution centres

    Fresh food spoilage 40% !!

    because of interstate bureaucracy,

    poor transport link, inadequate coldchain

    From A.T. Kearneys stable

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    *A.T. Kearney has suggested a

    consortium by retailers, transporters

    and cold storage

    BUT.. cooperation is rare where

    competitive juices run so freely!!*consolidations can help cut costs but

    firms are wary about sharing

    From A.T. Kearneys stable

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    ultimately a retailer drawsstrength from its cost structure

    and its supply chain. These two

    variables can make or break you

    From A.T. Kearneys stable

    R. Subramanian Subhiksha - chain of

    1500 no-frills convenience stores

    benchmarks for efficiency & income psfpd

    http://2.bp.blogspot.com/_m0H9ETBBVg0/ST5x6IshPqI/AAAAAAAAAD8/k09cbuBqfuk/s1600-h/R_Subramanian.jpg
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    India is likely to become worlds 5th

    largest market by 2025

    290 million people moved up from BPL to

    middle class which has swelled to 600

    million

    Rising incomes more discretionary

    lifestyle purchases increased benefit to

    retail

    Ocean of Opportunity

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    TODAY, despite the impression of over-

    building, theres still paucity of right real

    estate.

    IT sector will boom, itll deliver electronic

    infrastructure to retail

    Cold chain, packaging, housekeeping,

    security, advertising will grow

    2 million new jobs will be generated by

    Ocean of Opportunity

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    Rural India 70% population =

    800 million people in 620,000

    villages

    Urban India 30% population =

    350 million people in 5000 cities and

    Rural Role

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    Rural people irregular income

    rural credit cycle

    Solution enable them

    Rural Role

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    GDP is USD 1000 70% stay in

    countrysidehalf the population more consumers for

    many years to come

    Middle class is fast emerging,spurring demand

    Rural Role

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    India needs a faster and more

    inclusive growth strategy to correct

    imbalances within and betweendifferent parts of the country and to

    avoid social unrest.

    Rural Role

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    Inclusive growth can come from

    freeing the business, making

    education & health available toeveryone, developing rural sector

    Key challenges

    labour reformsIndias manufacturing & service

    sectors only can create enough

    Rural Role

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    Indias youth little direct experience of socialism

    experiment of Indias first 40 yearspost independence

    Buying a car or hand phone was analien concept

    Different Outlook

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    Extensive survey by CLSA

    revealed:

    Indian 20 year olds are incrediblyoptimistic about the future

    WORK HARDPARTYHARDER!!!

    Balance hard work with leisure

    Different Outlook

    redit Lyonnais Securities Asia

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    Brands constitute a major part of

    consumption in India

    For many young Indians, business

    Entrepreneurs have replaced Bollywood

    stars

    E.g. Vijay Mallya kingfisher beer,

    F1 racing team,

    much-in-demand ..annual swimsuit

    Survey by CLSA

    http://www.google.co.in/imgres?imgurl=http://im.in.com/connect/images/profile/b_profile5/Vijay_Mallya_300.jpg&imgrefurl=http://connect.in.com/vijay-mallya/profile-404.html&usg=__P8I-VNopMQQlQbcWvcNwz_FqH_c=&h=360&w=300&sz=18&hl=en&start=3&zoom=1&um=1&itbs=1&tbnid=LN7zSnvzuJsd_M:&tbnh=121&tbnw=101&prev=/images?q=vijay+mallya&um=1&hl=en&safe=active&tbs=isch:1http://www.google.co.in/imgres?imgurl=http://im.in.com/connect/images/profile/b_profile5/Vijay_Mallya_300.jpg&imgrefurl=http://connect.in.com/vijay-mallya/profile-404.html&usg=__P8I-VNopMQQlQbcWvcNwz_FqH_c=&h=360&w=300&sz=18&hl=en&start=3&zoom=1&um=1&itbs=1&tbnid=LN7zSnvzuJsd_M:&tbnh=121&tbnw=101&prev=/images?q=vijay+mallya&um=1&hl=en&safe=active&tbs=isch:1http://www.google.co.in/imgres?imgurl=http://provence.blogs.com/photos/uncategorized/kingfisher.jpg&imgrefurl=http://www.go-provence.com/2006/12/kingfisher_cale.html&usg=__vh2IzSly9U0bAAYSnHW6QBdH4o8=&h=320&w=500&sz=33&hl=en&start=16&zoom=1&um=1&itbs=1&tbnid=aNVrKImR_Pp3lM:&tbnh=83&tbnw=130&prev=/images?q=kingfisher+calendar&um=1&hl=en&safe=active&tbs=isch:1http://www.google.co.in/imgres?imgurl=http://provence.blogs.com/photos/uncategorized/kingfisher.jpg&imgrefurl=http://www.go-provence.com/2006/12/kingfisher_cale.html&usg=__vh2IzSly9U0bAAYSnHW6QBdH4o8=&h=320&w=500&sz=33&hl=en&start=16&zoom=1&um=1&itbs=1&tbnid=aNVrKImR_Pp3lM:&tbnh=83&tbnw=130&prev=/images?q=kingfisher+calendar&um=1&hl=en&safe=active&tbs=isch:1http://www.google.co.in/imgres?imgurl=http://im.in.com/connect/images/profile/b_profile5/Vijay_Mallya_300.jpg&imgrefurl=http://connect.in.com/vijay-mallya/profile-404.html&usg=__P8I-VNopMQQlQbcWvcNwz_FqH_c=&h=360&w=300&sz=18&hl=en&start=3&zoom=1&um=1&itbs=1&tbnid=LN7zSnvzuJsd_M:&tbnh=121&tbnw=101&prev=/images?q=vijay+mallya&um=1&hl=en&safe=active&tbs=isch:1
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    Survey by CLSA

    1993 MMS FM : opened up the retail

    sector to FDI

    1996 P.C. F.M. : revoked FDI bowing

    to pressure from Communist Party in

    United Front govt

    Objections raised

    1.colonisation of Indian economy,

    2.great damage to small shopkeepers &

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    Survey by CLSA

    Objections raised

    3.loss of jobs for people

    like handcart vendors,

    4.blow to SSI,

    5.pressure on local

    culture and tastes

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    Steering Group on FDI

    Aug2002 Steering Group on FDIreported to Indias PlanningCommission that:

    the retail sector in India is dispersed, wide-

    spread, labour intensive & disorganised,

    therefore it is not desirable to lift the ban on

    FDI

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    Early 2006

    Govt. relaxed the rules a little,

    allowed 51% FDI in single brand retailing

    100% FDI in wholesale cash-and-carry

    FDI in multi-brand retailing remained off

    limits

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    Obstacles

    So, what are the obstacles to asocially-inclusive retail-ledrevolution?

    Start with Indias dysfunctional supply

    system

    Lack of cold storage chain

    Scarce management expertise

    Market fragmentation

    Rising real estate price

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    Obstacles

    Fractious body politic that waxes and

    wanes about FDI

    Top it with hyper-competition as 6 major

    retailers clash in Indias top 20-30 cities

    RETAIL OUTLOOK SEEMS LESS

    ROSY

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    Obstacles

    YET YOU INSIST THAT

    Indian Retail Opportunity is the biggest

    and best in the world

    Lets see how Indias store wars might

    play on..

    T

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    EC

    BWHA

    TD

    OCO

    NSU

    ME R

    SWAN

    T

    SEC B WHAT DO CONSUMERS WANT

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    WHAT IS BREATHTAKING ABOUT

    INDIA TODAY

    ?

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    Y

    O

    U

    !

    Who else did you think!

    http://www.damer.com/pictures/digicamera/pix2004/2004-collage/2004-collage-medium.jpghttp://www.damer.com/pictures/digicamera/pix2004/2004-collage/2004-collage-medium.jpghttp://www.damer.com/pictures/digicamera/pix2004/2004-collage/2004-collage-medium.jpg
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    More than half of the country is market is big enough to

    accommodate many players

    TECHNOPAK

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    TECHNOPAK survey

    change drivers of consumption boom

    high literacy rate of young age groups

    + access to informationBasic necessities lifestyle & health

    oriented goods

    )

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    agency)

    India is the fastest growing telephony

    market + largest consumer of gold

    major spending will continue to come

    from Maharashtra, T.N., Karnatak,

    Gujarat, Punjab, Haryana, Delhi

    These states will urbanise faster =>

    large markets for processed food,

    consumer durables, FMCG

    D A it Mit S t G l FICCI

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    Dr. Amit Mitra Secretary General FICCI

    An Indian slum in reality is an

    enterprise center but the daily struggle

    is unrelenting

    Above these urban slums are 100 mn.

    households which earn 72k/yr.

    Sellers should know how to reach these

    households rural + urban

    One such solution micro packaging

    A

    B

    D A it Mit S t G l FICCI

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    Dr. Amit Mitra Secretary General FICCI

    45 mn. have more households

    Rs.525/day

    18 mn. have lots households

    Rs.1850/day (Rs.3085)*

    4 mn. have all households

    Rs.4930/day (Rs.14800)*

    C

    BIG BUSINESS

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    BIG BUSINESS

    Retail is worlds largest private industry

    with sales > USD 12 TRILLION (1/4 of

    world gross product)

    Biggest retail market USA USD 4

    trillion

    2nd rank Japan USD 1.2 trillion

    China USD 700 bn

    India USD 400 bn

    McKinsey report

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    India to become 5th largest consumer market by

    Apparel spend has remained constant at 5-6% of

    household income .and across incomesegments

    McKinsey report

    McKinsey report

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    in line with global benchmarks

    SOURCE : Euromonitor; MGI

    McKinsey report

    Class Structure

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    Class Structure

    75% of all consumer spending is by

    poor class

    By 2025

    2% globals 20% of total spending

    Middle class 59% of total

    spending

    Lower class - 21% of total

    spending

    Class Structure

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    Class Structure

    marketers need to go out and look for

    new customer as their profile is changing

    very fast

    India has 784 towns with population >

    50k

    Mumbai (18 mn) + Delhi (14 mn) +

    Kolkata (14 mn) + Chennai + Hyderabad

    + Bangalore + Ahmedabad + Pune = 6%

    Class Structure

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    Class Structure

    Almost 2/3 of Indias middle class

    opportunity will lie outside top tier urban

    areas

    Chandigarh, Ludhiana & Amritsar have

    average incomes top tier cities

    Technopak short term assessment 2008

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    Technopak short term assessment 2008

    Trend 1. Socio-economic differences are

    blurring. Different consumer groups

    share the same aspirations

    Trend 2. The chasm between India's

    flourishing cities and bleak rural

    hinterland is narrowing. A new prosperity

    is sprouting in rural India.

    Technopak short term assessment 2008

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    Technopak short term assessment 2008

    Trend 3. Society wants to look young

    forever. Youthful behaviour persists into

    adulthood; 40-year-old men and women

    look, talk, act and dress like people in

    their twenties

    Trend 4. Focus has given way to multi-

    faceted. Most people today are engaged

    in multiple activities at the same time

    Technopak short term assessment 2008

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    Technopak short term assessment 2008

    Trend 5. Sharing is in, be it wealth or

    content, as typified by iTunes, YouTube

    and blogs.

    Trend 6. Increased demand for leisure

    travel, real estate and unique lifestyle

    experiences has fuelled the concept of

    renting ownership.

    Trend 7. Mobile phones represent a

    Technopak short term assessment 2008

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    Technopak short term assessment 2008

    Trend 8. Media-aware kids with access to

    global information are being consulted by

    their parents on decisions over holidays,

    cars, consumer durables, and so on.

    Trend 9. Indian consumers are becoming

    environmentally conscious, using

    recycled products and opting for eco-

    friendly items where possible.

    Technopak short term assessment 2008

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    Technopak short term assessment 2008

    Trend 10. There is an interest in the

    heritage and history of modern concepts.

    This search for roots is evident in music,

    fashion, and design trends.