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Transcript of OGFI Session III
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SEC
A
THEGOL
DEN
BIRD
SEC A THE GOLDEN BIRD
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The phoenix is the bird which visits Egypt every
500 years, but the rest of the time it flies about in
India. It is unique in that it gives out ray of sunlight
and shines with goldfrom Philostratus II
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The inescapablecrush of
thousands of
people in search
of a bargain
adds urgency &excitement to a
heady mix of
heat, humidity,
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During Diwali, zillions of shoppers
surge into cramped and chaotic
lane, eager to get the best pricefrom one of the many shops &
stalls, plus scores of itinerant
hawkers offering food, sweets,
clothing, shoes, books,
homewares,jewelry, toys, knick-
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Welcome to Indias 21st
century store wars!!
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12 million mom n pop stores
(kirana stores)
500 million shoppers
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rising incomes => more
consumers switching from
local markets/stores to
MALLS
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As per Economic Survey of India
and Technopak analysis, Mar2008
Organised retail : 2008 USD 400
bn
2013 USD 615 bn2018 USD 860 bn
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Organised retail is 5% share of total
retail in India Its 20% for China and 85% for
USA!!!
BUT,India is growing fastest @ 30-35% a
year
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India has highest retail density in
the world
BUT
Low labour productivity
lack of capital
Technology
management talent
distribution infrastructure
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Modern retail Vs. traders +
middlemen
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Champion of discount shopping
Its slogan lowest prices in the nation
Standalone roughly finished wellworn stairs chipped & cracked
Storage cartons/product
leftovers piled everywhere
SARVANA STORE a case study
http://chennai.metblogs.com/archives/images/2007/05/Saravana%20Stores_resize.JPGhttp://chennai.metblogs.com/archives/images/2007/05/Saravana%20Stores_resize.JPGhttp://chennai.metblogs.com/archives/images/2007/05/Saravana%20Stores_resize.JPGhttp://chennai.metblogs.com/archives/images/2007/05/Saravana%20Stores_resize.JPG -
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Seven floors holds everything a
lower-middle-class family aspires to own
Apparel, furniture, kitchenware, whitegoods, electronic, luggage, toys.
..and a top floor caf!
25,000 sq.ft. Rs.2 billion/year
courtesy 1L shoppers per day!
SARVANA STORE a case study
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Kishore Biyani studied Sarvana for weeksHis findings low margin + high
turnover is a powerful crowd puller AND
a commercial winner
SARVANA STORE a case study
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More than 500 malls are in
pipeline
Many will die a fund-starved
death OR will morph into office
blocks
Current retail situation
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Arvind SinghalTechnopakretail
consultancy firm
Dont worry about consumer
demand. Its there all right.
Worry about supply.both real estate and human
talent are in scarce supply
Current affairs
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A.T.Kearney has ranked India as top
retail destination globally, ahead of
Russia and China!
BUT, it has also identified 10 key issues
that need immediate attention
1.under developed supply chain
2.inadequate utilities
3.inadequate human resources
From A.T. Kearneys stable
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10 key issues that need immediate
attention
5.product supply base
6.limited consumer understanding
7.insufficient government incentive
8.hurdles in taxation
9.real estate
10.regulatory policies
From A.T. Kearneys stable
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10 key issues that need immediate
attention
e.g. Hypermarket in Mumbai 29unique licences 6 months.
open another store repeatthe same process!!!
From A.T. Kearneys stable
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Substantial help required from the
govt.
Staff training is of paramount
importance
Need for new generation retailmanager
Retailers to sponsor courses on
From A.T. Kearneys stable
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Dearth of warehousing &
distribution centres
Fresh food spoilage 40% !!
because of interstate bureaucracy,
poor transport link, inadequate coldchain
From A.T. Kearneys stable
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*A.T. Kearney has suggested a
consortium by retailers, transporters
and cold storage
BUT.. cooperation is rare where
competitive juices run so freely!!*consolidations can help cut costs but
firms are wary about sharing
From A.T. Kearneys stable
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ultimately a retailer drawsstrength from its cost structure
and its supply chain. These two
variables can make or break you
From A.T. Kearneys stable
R. Subramanian Subhiksha - chain of
1500 no-frills convenience stores
benchmarks for efficiency & income psfpd
http://2.bp.blogspot.com/_m0H9ETBBVg0/ST5x6IshPqI/AAAAAAAAAD8/k09cbuBqfuk/s1600-h/R_Subramanian.jpg -
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India is likely to become worlds 5th
largest market by 2025
290 million people moved up from BPL to
middle class which has swelled to 600
million
Rising incomes more discretionary
lifestyle purchases increased benefit to
retail
Ocean of Opportunity
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TODAY, despite the impression of over-
building, theres still paucity of right real
estate.
IT sector will boom, itll deliver electronic
infrastructure to retail
Cold chain, packaging, housekeeping,
security, advertising will grow
2 million new jobs will be generated by
Ocean of Opportunity
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Rural India 70% population =
800 million people in 620,000
villages
Urban India 30% population =
350 million people in 5000 cities and
Rural Role
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Rural people irregular income
rural credit cycle
Solution enable them
Rural Role
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GDP is USD 1000 70% stay in
countrysidehalf the population more consumers for
many years to come
Middle class is fast emerging,spurring demand
Rural Role
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India needs a faster and more
inclusive growth strategy to correct
imbalances within and betweendifferent parts of the country and to
avoid social unrest.
Rural Role
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Inclusive growth can come from
freeing the business, making
education & health available toeveryone, developing rural sector
Key challenges
labour reformsIndias manufacturing & service
sectors only can create enough
Rural Role
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Indias youth little direct experience of socialism
experiment of Indias first 40 yearspost independence
Buying a car or hand phone was analien concept
Different Outlook
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Extensive survey by CLSA
revealed:
Indian 20 year olds are incrediblyoptimistic about the future
WORK HARDPARTYHARDER!!!
Balance hard work with leisure
Different Outlook
redit Lyonnais Securities Asia
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Brands constitute a major part of
consumption in India
For many young Indians, business
Entrepreneurs have replaced Bollywood
stars
E.g. Vijay Mallya kingfisher beer,
F1 racing team,
much-in-demand ..annual swimsuit
Survey by CLSA
http://www.google.co.in/imgres?imgurl=http://im.in.com/connect/images/profile/b_profile5/Vijay_Mallya_300.jpg&imgrefurl=http://connect.in.com/vijay-mallya/profile-404.html&usg=__P8I-VNopMQQlQbcWvcNwz_FqH_c=&h=360&w=300&sz=18&hl=en&start=3&zoom=1&um=1&itbs=1&tbnid=LN7zSnvzuJsd_M:&tbnh=121&tbnw=101&prev=/images?q=vijay+mallya&um=1&hl=en&safe=active&tbs=isch:1http://www.google.co.in/imgres?imgurl=http://im.in.com/connect/images/profile/b_profile5/Vijay_Mallya_300.jpg&imgrefurl=http://connect.in.com/vijay-mallya/profile-404.html&usg=__P8I-VNopMQQlQbcWvcNwz_FqH_c=&h=360&w=300&sz=18&hl=en&start=3&zoom=1&um=1&itbs=1&tbnid=LN7zSnvzuJsd_M:&tbnh=121&tbnw=101&prev=/images?q=vijay+mallya&um=1&hl=en&safe=active&tbs=isch:1http://www.google.co.in/imgres?imgurl=http://provence.blogs.com/photos/uncategorized/kingfisher.jpg&imgrefurl=http://www.go-provence.com/2006/12/kingfisher_cale.html&usg=__vh2IzSly9U0bAAYSnHW6QBdH4o8=&h=320&w=500&sz=33&hl=en&start=16&zoom=1&um=1&itbs=1&tbnid=aNVrKImR_Pp3lM:&tbnh=83&tbnw=130&prev=/images?q=kingfisher+calendar&um=1&hl=en&safe=active&tbs=isch:1http://www.google.co.in/imgres?imgurl=http://provence.blogs.com/photos/uncategorized/kingfisher.jpg&imgrefurl=http://www.go-provence.com/2006/12/kingfisher_cale.html&usg=__vh2IzSly9U0bAAYSnHW6QBdH4o8=&h=320&w=500&sz=33&hl=en&start=16&zoom=1&um=1&itbs=1&tbnid=aNVrKImR_Pp3lM:&tbnh=83&tbnw=130&prev=/images?q=kingfisher+calendar&um=1&hl=en&safe=active&tbs=isch:1http://www.google.co.in/imgres?imgurl=http://im.in.com/connect/images/profile/b_profile5/Vijay_Mallya_300.jpg&imgrefurl=http://connect.in.com/vijay-mallya/profile-404.html&usg=__P8I-VNopMQQlQbcWvcNwz_FqH_c=&h=360&w=300&sz=18&hl=en&start=3&zoom=1&um=1&itbs=1&tbnid=LN7zSnvzuJsd_M:&tbnh=121&tbnw=101&prev=/images?q=vijay+mallya&um=1&hl=en&safe=active&tbs=isch:1 -
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Survey by CLSA
1993 MMS FM : opened up the retail
sector to FDI
1996 P.C. F.M. : revoked FDI bowing
to pressure from Communist Party in
United Front govt
Objections raised
1.colonisation of Indian economy,
2.great damage to small shopkeepers &
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Survey by CLSA
Objections raised
3.loss of jobs for people
like handcart vendors,
4.blow to SSI,
5.pressure on local
culture and tastes
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Steering Group on FDI
Aug2002 Steering Group on FDIreported to Indias PlanningCommission that:
the retail sector in India is dispersed, wide-
spread, labour intensive & disorganised,
therefore it is not desirable to lift the ban on
FDI
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Early 2006
Govt. relaxed the rules a little,
allowed 51% FDI in single brand retailing
100% FDI in wholesale cash-and-carry
FDI in multi-brand retailing remained off
limits
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Obstacles
So, what are the obstacles to asocially-inclusive retail-ledrevolution?
Start with Indias dysfunctional supply
system
Lack of cold storage chain
Scarce management expertise
Market fragmentation
Rising real estate price
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Obstacles
Fractious body politic that waxes and
wanes about FDI
Top it with hyper-competition as 6 major
retailers clash in Indias top 20-30 cities
RETAIL OUTLOOK SEEMS LESS
ROSY
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Obstacles
YET YOU INSIST THAT
Indian Retail Opportunity is the biggest
and best in the world
Lets see how Indias store wars might
play on..
T
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EC
BWHA
TD
OCO
NSU
ME R
SWAN
T
SEC B WHAT DO CONSUMERS WANT
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WHAT IS BREATHTAKING ABOUT
INDIA TODAY
?
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Y
O
U
!
Who else did you think!
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More than half of the country is market is big enough to
accommodate many players
TECHNOPAK
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TECHNOPAK survey
change drivers of consumption boom
high literacy rate of young age groups
+ access to informationBasic necessities lifestyle & health
oriented goods
)
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agency)
India is the fastest growing telephony
market + largest consumer of gold
major spending will continue to come
from Maharashtra, T.N., Karnatak,
Gujarat, Punjab, Haryana, Delhi
These states will urbanise faster =>
large markets for processed food,
consumer durables, FMCG
D A it Mit S t G l FICCI
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Dr. Amit Mitra Secretary General FICCI
An Indian slum in reality is an
enterprise center but the daily struggle
is unrelenting
Above these urban slums are 100 mn.
households which earn 72k/yr.
Sellers should know how to reach these
households rural + urban
One such solution micro packaging
A
B
D A it Mit S t G l FICCI
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Dr. Amit Mitra Secretary General FICCI
45 mn. have more households
Rs.525/day
18 mn. have lots households
Rs.1850/day (Rs.3085)*
4 mn. have all households
Rs.4930/day (Rs.14800)*
C
BIG BUSINESS
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BIG BUSINESS
Retail is worlds largest private industry
with sales > USD 12 TRILLION (1/4 of
world gross product)
Biggest retail market USA USD 4
trillion
2nd rank Japan USD 1.2 trillion
China USD 700 bn
India USD 400 bn
McKinsey report
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India to become 5th largest consumer market by
Apparel spend has remained constant at 5-6% of
household income .and across incomesegments
McKinsey report
McKinsey report
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in line with global benchmarks
SOURCE : Euromonitor; MGI
McKinsey report
Class Structure
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Class Structure
75% of all consumer spending is by
poor class
By 2025
2% globals 20% of total spending
Middle class 59% of total
spending
Lower class - 21% of total
spending
Class Structure
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Class Structure
marketers need to go out and look for
new customer as their profile is changing
very fast
India has 784 towns with population >
50k
Mumbai (18 mn) + Delhi (14 mn) +
Kolkata (14 mn) + Chennai + Hyderabad
+ Bangalore + Ahmedabad + Pune = 6%
Class Structure
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Class Structure
Almost 2/3 of Indias middle class
opportunity will lie outside top tier urban
areas
Chandigarh, Ludhiana & Amritsar have
average incomes top tier cities
Technopak short term assessment 2008
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Technopak short term assessment 2008
Trend 1. Socio-economic differences are
blurring. Different consumer groups
share the same aspirations
Trend 2. The chasm between India's
flourishing cities and bleak rural
hinterland is narrowing. A new prosperity
is sprouting in rural India.
Technopak short term assessment 2008
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Technopak short term assessment 2008
Trend 3. Society wants to look young
forever. Youthful behaviour persists into
adulthood; 40-year-old men and women
look, talk, act and dress like people in
their twenties
Trend 4. Focus has given way to multi-
faceted. Most people today are engaged
in multiple activities at the same time
Technopak short term assessment 2008
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Technopak short term assessment 2008
Trend 5. Sharing is in, be it wealth or
content, as typified by iTunes, YouTube
and blogs.
Trend 6. Increased demand for leisure
travel, real estate and unique lifestyle
experiences has fuelled the concept of
renting ownership.
Trend 7. Mobile phones represent a
Technopak short term assessment 2008
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Technopak short term assessment 2008
Trend 8. Media-aware kids with access to
global information are being consulted by
their parents on decisions over holidays,
cars, consumer durables, and so on.
Trend 9. Indian consumers are becoming
environmentally conscious, using
recycled products and opting for eco-
friendly items where possible.
Technopak short term assessment 2008
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Technopak short term assessment 2008
Trend 10. There is an interest in the
heritage and history of modern concepts.
This search for roots is evident in music,
fashion, and design trends.