Training Program Proposal-

French Culture & International Etiquette

Estimated time : June or July 2015 Place : Shanghai

Part 1 : (21 hours) - Michelin Direction Team (12 people)Chapter 1 : Dining EtiquetteChapter 2 : Ladies & Gentlemen Dress CodeChapter 3 : Corporate Etiquette

Part 2 : (6 hours) - 100 Michelin employeesFour lectures about France

Dining Etiquette

How to Set the Table – Formal / Informal

Getting Settled

How to Read a Menu

Place Settings

The Napkin

Table Taboos

How to use cutlery

Glassware

Bread & Condiments

The Soup Course

The Salad Coure

The Main Course

The Finger Bowl

Dessert & Coffee

Challenging Food

Tips for Toasting

How Wine is Made

Wine Categories

How to Taste Wine

Talking about Wine

Pairing Food with wine

How to Serve

How to Drink

How to Set a Cheese Plate

How to Eat Cheese

Time : 9:30 – 15h30 (Lunch included)

Attendance : 12 people Speaker : Jean-Emilien Le Brazidec

Table Manners

Wine & Cheese Etiquette

Table Setting & Serving Etiquette

Attendance : Around 6 people Speaker : Jean-Emilien Le Brazidec

"Learn the rules like a pro,

so you can break them like an artist"

Picasso

5 Golden rules

Basic Rules for Shoes

Basic Rules for Shirts

Basic Rules for Jeans

Basic Rules for Pullovers

Basic Rules for Blazers

Basic Rules for jackets

Basic Rules for Trench coats

Basic Rules for Coats

Accessories

Body Shapes

Colors

Dress Code

Brands

Attendance : Around 6 people Speaker : Jean-Emilien Le Brazidec

Dress code

Makeup

Perfumes

Corporate Etiquette

Place : Michelin Time : 9:30 – 12h30

Attendance : Around 12 people Speaker : Jean-Emilien Le Brazidec

Cultural Differences

In the Office

Body Language

The Face

The Voice

Shaking Hands

Management of Stress

French Gestures

How to Introduce Yourself

How to Introduce Someone else

What to Say after Introductions

How to Greet Someone

Making a Good Impression

How to Offer Something

How to Accept/Refuse an Offer

How to Express Gratitude

How to Respond to an Expression of Gratitude

How to Apologize

How to Respond to an Apology

How to Make a Request

How to Respond to a Request

Making Phone Calls

French Culture

Duration : 4 * one hour and a half

Attendance : Around 100 people Speaker : Jean-Emilien Le Brazidec

Four 1.5 hour lectures about French Culture

Choose from among 24 topics

T f|Ñ Éy YÜtÇvx36 Hours of Discovering French Culture by Learning & Doing