Public Protector Investigation Report No 3 of 201516 Prasa 24082015
OFFICE OF THE PUBLIC PROTECTOR
description
Transcript of OFFICE OF THE PUBLIC PROTECTOR
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OFFICE OF THE PUBLIC PROTECTOR
PRESENTATION TO THE SELECT COMMITTEE ON SECURITY AND CONSTITUTIONAL AFFAIRS
29 MAY 2006
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INDEX
1. INTRODUCING THE OPP2. STRUCTURE OF THE OPP3. REVIEW OF THE 2004/05 ANNUAL REPORT4. PERFORMANCE ON STRATEGIC OBJECTIVES FOR
2005/20065. STATISTICAL OVERVIEW6. BUDGET OVERVIEW7. CHALLENGES8. NEW ORGANIGRAM9. BUDGET ALLOCATION 2006/710. STRATEGIC OBJECTIVES 2006/711. COLLABORATION WITH OTHER CHAPTER 9 INSTITUTIONS12. CONCLUSION
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INTRODUCING THE OPP
Mandate
Mission
Vision
Values
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STRUCTURE OF THE OFFICE OF THE PUBLIC PROTECTOR
National Office
Provincial offices– Gauteng Office was opened in Dec 2004
Regional offices
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BUDGET OVERVIEW – (FIVE YEAR PERIOD)
FINANCIAL YEAR 2000/01
R’000
2001/02
R’000
2002/03
R’000
2003/04
R’000
2004/05
R’000
BUDGET ALLOCATION 23,969 29,371 35,135 43,519 49,160
PERCENTAGE INCREASE 23% 20% 24% 13%
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BUDGET OVERVIEW – (FIVE YEAR PERIOD)
49160
43519
35135
29371
23969
0
10000
20000
30000
40000
50000
60000
2000/2001 2001/2002 2002/2003 2003/2004 2004/2005
BUDGETALLOCATION
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BUDGET OVERVIEW (CONT)
An amount of R3,2 million which was committed from the 2003/04 financial year was also deferred to the 2004/05 financial year. Therefore, the OPP had a revised budget of R56.1 million for the 2004/05 financial year.
Of the total budget of R56,1 million the OPP was able to spend R54, 004 million which translates to 96% overall spending.
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STRATEGIC OBJECTIVES 2004/05
OPP identified 3 Strategic objectives namely: Efficient and Effective Investigations
Outreach programme/Public Awareness
Improved Administration support
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PROGRAMME PERFORMANCE:
2004/05
1. Efficient and Effective Investigations SDI were developed and implemented
Of the 5 systemic investigations, a report on the Protected Disclosures Act has been submitted to the SA Law Commission to consider review of the Act
5 Own initiative investigations identified and ongoing
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PROGRAMME PERFORMANCE: 2004/05
1. Efficient and Effective Investigations( cont) Investigative staff were trained to improve
investigative skills
Strategy to reduce backlog developed and implemented
All processes and phases of the investigative cycle have been documented
A “Think Tank” committee has been set up to facilitate the speedy issuing of reports
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PROGRAMME PERFORMANCE: 2004/05
2. Outreach Programme
• 43 clinics have been established and are conducted monthly across the country
• Enhanced public awareness campaigns and workshops have resulted in a 29% increase in complaints received
• Treasury approved additional funds to set up 2 regional offices
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PROGRAMME PERFORMANCE: 2004/05
3. Improved Administration Support
• New performance management system was implemented
• Additional polices and procedures were implemented
• Web site developed and launched
• Key appointments were made to reduce pressure of non core functions on investigative staff
• All admin and support staff received training
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AUDITOR-GENERAL REPORT
• The AG’s report confirms that the OPP is committed to the effective and
effective utilisation of public funds
• The unauthorised expenditure for the
1999/2000 financial year has been
approved by parliament
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STATISTICAL OVERVIEW: 1 APRIL 2004 TO 31 MARCH 2005
0
5000
10000
15000
20000
25000
2002/2003 2003/2004 2004/2005
Cases Received
Cases Finalized
Cases Carriedforward
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NOTES TO CASES CARRIED FORWARD
• OPP redefined its investigation processes and put more emphasis on identifying systemic deficiencies, root cause of complaints and report writing
• Number of high profile and complex cases increased
• Staff had to be trained on redefined processes and more time was spent on attending training
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BUDGET OVERVIEW OVER MTEF PERIOD
2005/06
R’000
2006/07
R’000
2007/08
R’000
2008/09
R’000
BUDGET ALLOCATION
55,127 67,784 74,722 80,725
PERCENTAGE INCREASE
22% 10% 8%
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BUDGET ALLOCATION:2005/06
ECONOMIC CLASSIFICATION
INVESTIGATIONS & ADMIN
OUTREACH/ PUBLIC AWARENESS
TOTAL ALLOCATION
R’000 R’000 R’000
COMPENSATION OF EMPLOYEES 38,888 1,000 39,888
GOODS & SERVICES
11,639 2,000 13,639
MACHINERY EQUIPMENT
1,600 - 1,600
TOTAL 52,127 3,000 55,127
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BASELINE ALLOCATION PER PROGRAMME
PROGRAMME 2005/06 2006/07 2007/08 2008/09
Executive
Management
4,847 5,108 5,484
Investigations 52,127 38,748 41,421 44,726
Corporate
Services
21,189 24,693 27,515
Public Awareness/ Outreach
3,000 3,000 3,000 3,000
TOTAL 55,127 67,784 74,722 80,725
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ECONOMIC CLASSIFICATION
73%
25%
2%
COMPENSATION OFEMPLOYEESGOODS & SERVICES
MACHINERY &EQUIPMENT
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BUDGET VS SPENDING:2005/06 (UNAUDITED)
ECONOMIC CLASSIFICATION
OVERALL ACTUAL SPENDING
OUTREACH/ PUBLIC AWARENESS
TOTAL ALLOCATION
R’000 R’000 R’000
COMPENSATION OF EMPLOYEES 39,888 39,751 100%
GOODS & SERVICES
17,139 17,310 101%
MACHINERY EQUIPMENT
1,600 1,600 100%
TOTAL 58,627 58,661 100%
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STRATEGIC OBJECTIVES: 2005/06
OPP identified four strategic objectives:
Investigations and Reporting
Corporate Services
Communication
Public Awareness and Outreach
The Learning Organisation and Knowledge Management
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STRATEGIC OBJECTIVES:2005/06 Investigations and Reporting
Objective Results
To conduct investigations on receipt of complaints or on own initiative and identify systemic shortcoming and root causes of complaints
17 281 complaints received
16 440 cases finalised
Service Delivery Indicators adhered to in 80% of finalised cases
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STRATEGIC OBJECTIVES:2005/06 Investigations and Reporting
Objective Results
To identify systemic shortcoming and root causes of complaints
Following systemic investigations conducted:RDP Housing Kouga Municipality Irregularities at Refugee CentresCivil Pensions (GEPF) late paymentsUIF Delays in paymentsCompensation CommissionerWitness Protection Programme
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STRATEGIC OBJECTIVES: 2005/06(CONT) Investigations and Reporting
Objective ResultsTo establish
mechanism to
Identify own
Initiative
investigations
The following five own initiative investigations were identified and conducted: Investigation into allegations in connection with the
Head of the Johannesburg Metro Police
Investigation into allegations of impropriety relating to
the affairs of the Tshwane Metro Police
Investigation into the allegations of a failure by the
Department of Justice and Constitutional Development
to comply with a directive of the Department of Labour
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STRATEGIC OBJECTIVES: 2005/06(CONT) Investigations and Reporting
Objective ResultsTo establish
mechanism to
Identify own
Initiative
investigations
Own initiative investigations (Cont’d)
Investigation into apparent failure by
Departments of the Eastern Cape
Provincial Government to comply with Court orders
Investigation into allegations concerning the
renewal of drivers and vehicle licenses
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STRATEGIC OBJECTIVES: 2005/06(CONT) Investigations and Reporting
Objective ResultsReporting OPP has finalised the following reports:
1. Special Reports Allegation of Misappropriation of Public Funds
by the Gauteng Department of Housing Report on the so-called Oilgate Investigation Allegations of improper conduct by the municipal
council and official of the Indaka local municipality
2. 23 Formal Reports and closing reports in all finalised cases
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STRATEGIC OBJECTIVES: 2005/06(CONT) Investigations and Reporting
Objective ResultsDevelop Strategic investigative techniques
Panel appointed to review investigation techniques
Develop
Mechanism to
expedite
investigations
The emphasis was put on reducing the
number of cases under investigation
older than two years, by 70%
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STRATEGIC OBJECTIVES: 2005/06(CONT) Investigations and Reporting
Not Achieved
Objective ReasonDevelop framework to cost investigations
The ability to cost investigations, is a rather difficult exercise and that it should be done step by step. For that reason the key performance indicator for the current financial year was limited to the gathering of inputs for the development of a costing model for the office.
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STRATEGIC OBJECTIVES: 2005/06 (CONT) Corporate Services
Objective Result
Human Resource Management
Remuneration Strategy and Policy
developed in November 2005.
Consultation with Min of Finance and
tabling in parliament to be done in
2006/07
207 employees trained at total cost
of R506 021 Succesfully implemented a performance management system
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STRATEGIC OBJECTIVES: 2005/06 (CONT) Corporate Services
Objectives ResultsReview and align
internal controls Appointed Internal audit firm Sizwe Ntsaluba & and all internal controls reviewed to ensure compliance and to reduce risks.
Develop strategy to implement divisional
budgeting
Developed and currently under discussion
Develop policies,
procedures Developed and adopted by MANCOM
Implement SCM Framework Act
SCM unit established in May 2005 and is fully functional
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STRATEGIC OBJECTIVES: 2005/06 (CONT
Objective ResultDevelop Internal and
External communication strategy
Drafted and is under discussion
Develop Outreach Strategy Drafted and is under discussion
Establish additional regional offices
Two regional offices have been established at Western Cape (George) and Mpumalanga (Siyabuswa)
Conduct clinics 78 clinics are conducted and 1 634 cases have been received at clinics
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STRATEGIC OBJECTIVES: 2005/06 (CONT
Objectives ResultImplement Civil Society Advocacy Programme (CSAP)
Project steering committee
appointed(OPP, SAHRC, CGE)
Programme Focal Point Manager
commenced duties in August 2005 Provincial Programme Co-ordinator
appointed for E Cape, Limpopo and
Kwa Zulu Natal
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STRATEGIC OBJECTIVES:2005/06 (CONT) The Learning Organisation and Information Technology
Objectives Result
Establish a Knowledge Management unit for OPP
Due to financial constraints, this objective has been deferred to the next financial year
Establish and Migrate African Ombudsman Research Centre (AORC)
AORC) has been migrated to the University of Kwa Zulu Natal and is fully operational
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STRATEGIC OBJECTIVES:2005/06 (CONT) The Learning Organisation and Information Technology
Objectives Result
Implementation of Case Management System
SITA was tasked to develop a Case Management System (CMS), which is an upgraded investigation database with managerial support features. The system developed could not be implemented as it is defunct due to coding errors. The OPP’s internal auditing firm Sizwe Ntsaluba Inc was appointed to audit the system and their report confirmed the above. OPP is reviewing alternatives.
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STRATEGIC OBJECTIVES:2005/06 (CONT) The Learning Organisation and Information Technology
Objectives Result
Auditing of Information Systems
Done
Implementation of disaster recovery plan
Disaster recovery plan was adopted by OPP management in November 2005 and is now being implemented
Development, implementation of IT policies, standards and procedures
IT policies, standards and procedures have been developed and implemented
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STATISTICAL OVERVIEW: 1 APRIL 05 TO 31 MARCH 06
New cases received: 17 281
Cases finalised: 16 440
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CHALLENGES
• Disparities in the provisions of municipal services
• Lack of co-operation in certain municipalities
• Greater workload as a result of the outreach programme
• Distances to be travelled by investigative staff for outreach results in time out of office
• It is difficult to cost investigations due to the spontaneous nature of complaints
• Limited funds and resources to establish additional regional offices
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BUDGET ALLOCATIONS FOR 2006/07
ECONOMIC CLASSIFICATION
TOTAL ALLOCATION
R’000
Compensation of employees
R49,143
Goods and services R16,840
Machinery and equipment
R1,800
TOTAL R67,784
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BUDGET ALLOCATIONS FOR 2006/07
72%
25%
3%
COMPENSATION OFEMPLOYEESGOODS & SERVICES
MACHINERY &EQUIPMENT
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STRATEGIC OBJECTIVES 2006/7
OPP reviewed its five year strategic plan and identified the following four (4) strategic goals:
1. Investigations and Reporting
2. Communication Services
3. Corporate Support Services
4. Knowledge Management and Information Technology
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STRATEGIC OBJECTIVES 2006/7
1. Investigations and Reporting (sub programmes To Conduct Investigations with adherence to SDIs To identify and conduct Systemic investigations To conduct own initiative investigations Development of Investigative techniques and
processes and training To reduce the turnaround time to a maximum of 2
years for finalization of ll cases To Conduct File Inspections
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STRATEGIC OBJECTIVES 2006/7
1. Investigations and Reporting (sub programmes
To ensure effective, relevant reporting I n all finalized investigations
To report and monitor on implement able recommended remedial actions to organs of state
Improve on Think Tank Committee Procedures and processes
Improve on Strategic Performance reporting
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STRATEGIC OBJECTIVES 2006/7
2. Communication Services (sub programmes)
Increase accessibility to OPP services Increase Public Awareness Enhance collaboration with stakeholders Improve communication and routing of
information to stakeholders (International / Local)
Improve Media Relations To develop the branding of OPP Inculcate Protocol knowledge within OPP
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STRATEGIC OBJECTIVES 2006/7
3. Corporate Support Services (Sub program) Human Resources Management and Development Attraction, Maintenance and retention of high quality
staff To improve and sustain performance management
system Training and development of staff according to needs Facilitate the design utilization of an EWP and achieve
transformation, equity and diversity
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STRATEGIC OBJECTIVES 2006/7
Corporate Support Services (Sub program) Finance and Supply Chain Management To develop a costing model for investigations
Improve OPP Financial Management and Reporting
Ensure Compliance of OPP with Financial prescripts
Improve Supply Chain Management function
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STRATEGIC OBJECTIVES 2006/7
Corporate Support Services (Sub program) Administration Support To enable the optimum application and
utilization of resources
To promote the effective and efficient functioning of the Registry
To establish and maintain suitable office accommodation
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STRATEGIC OBJECTIVES 2006/7
Corporate Support Services (Sub program) Security Management
To establish and implement processes for protection of OPP information and assets
To provide secure premises and safe working environment for staff.
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STRATEGIC OBJECTIVES 2006/7
Knowledge Management
Create Knowledge Management Institution of OPP Establish and Migrate AORC Implement Exchange Programme Develop Precedent System Provide OPP Library Services
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STRATEGIC OBJECTIVES 2006/7
Information and CommunicationTechnology To implement and enhance Integrated
Information management Systems.
Build and enhancing ICT infrastructure that is reliable, secured and interoperable
Improve and implement ICT best practices
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COLLABORATION WITH OTHER CHAPTER 9 INSTITUTIONS
• OPP committed to jointly conduct a civil advocacy programme with the HRC and CGE
• OPP accommodated a request by CGE to share its office in Kimberly
• The OPP is currently involved in a joint investigation with the CGE relating to Maintenance matters
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CONCLUSION
The OPP remains committed to achieve its constitutional mandate within the allocated resources
The OPP expresses it thanks to the honourable committee for its unconditional and valuable support
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CONCLUSION
THANK YOU