Office of The 2015 COACHE Faculty Satisfaction Survey · 12/1/2015 · and Assessment The 2015...

Office of

Institutional Research

and Assessment The 2015 COACHE

Faculty Satisfaction

Survey

Presentation to the University Faculty Senate

DECEMBER 1, 2015

Office of


and Assessment

Overview of Today’s Presentation and Discussion

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1. COACHE SURVEY DESCRIPTION AND ADMINISTRATION

2. OVERVIEW OF CUNY-WIDE RESULTS

a. Benchmark Data: CUNY vs. Comparable Institutions

b. Best and Worst Aspects of Working at CUNY

3. ADDITIONAL DATA IN SELECTED AREAS

a. Leadership

b. Facilities

c. Teaching

d. Tenure Clarity

e. Group Differences

4. WHAT IS CUNY’S CENTRAL ADMINISTRATION DOING?

5. WHAT CAN COLLEGE ADMINISTRATORS AND FACULTY DO?

Office of


and Assessment

What is COACHE?

COLLABORATIVE ON ACADEMIC CAREERS IN HIGHER EDUCATIONhttp://sites.gse.harvard.edu/coacheC

HAG

(Part of the Harvard Graduate School of Education)

COACHE provides:• Survey administration– four-year and community college

• Reports of results (paper and Digital Report Portfolio)

• Webinars and meetings to interpret findings

• Annual Leaders Workshop (best practices)

• Connections among participants

• Research and library

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http://www.coache.org/

http://www.coache.org/

Office of


and Assessment

Administration of the Survey at CUNY

• Population:

• Non-tenure track, pre-tenure and tenured full-time faculty

• All senior colleges including Law and GC (Journalism included but too few responses to report separately)

• All community colleges except Guttman

• CC survey administered only at CUNY this year

• Administered online in spring 2015

• Response rates at CUNY varied from 34% to 65%, with a mean of

47%

• National response rate mean 49%

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Office of


and Assessment

Comparisons

Compare perceptions of work life with

• Faculty working elsewhere at CUNY (sector means and total CUNY means)

• Faculty working at “peer” colleges (chosen by the college)

• Faculty working nationally (comparison cohort of COACHE participants)

Measure faculty perceptions of academic work life by

• Professorial rank (full or associate)

• Gender

• Race/ethnicity (white or faculty of color)

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Office of


and Assessment

Topics Covered by the Survey

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• Nature of the Work: Research,

Teaching, Service

• Resources and support

• Collaboration, Mentoring

• Tenure, Promotion

• Leadership/Shared Governance

• Engagement

• Work and personal life balance

• Climate, culture, collegiality

• Appreciation and recognition

• Recruitment and retention

• Global measures of satisfaction

Office of


and Assessment

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OVERVIEW OF CUNY-WIDE RESULTS

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and Assessment

Nature of Work, Collaboration and Interdisciplinary Work

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Nature of Work - Research Nature of Work - Service Nature of Work - Teaching Interdisciplinary Work Collaboration

Sr. College Mean Community College Mean Grad and Professional Program Mean Comparable Institution Mean

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and Assessment

Tenure, Promotion, Mentoring and Appreciation &

Recognition

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Tenure Clarity Tenure Policies Promotion Mentoring Appreciation AndRecognition


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and Assessment

Shared Governance

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Governance Adaptability Governance Productivity Governance Purpose Governance Trust GovernanceUnderstanding


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and Assessment

Collaborative Leadership

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Senior Leadership Division Leadership Departmental Leadership Faculty Leadership


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and Assessment

Facilities and Benefits

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Facilities And Work Resources Health And Retirement Benefits Personal And Family Benefits


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and Assessment

The Department

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Departmental Collegiality Departmental Engagement Departmental Quality


Office of


and Assessment

Best and Worst Aspects of Work at CUNY

Senior Colleges Community Colleges

Graduate and

Professional

Best Geographic Location Quality of Colleagues Quality of Graduate

Students

Quality of Colleagues Geographic Location Quality of Colleagues

Diversity Diversity Geographic Location

Worst Compensation Teaching Load Compensation

Teaching Load Compensation Cost of Living

Quality of Facilities Lack of Support for

Research/Creative Work

Quality of Facilities/

Commute

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Office of


and Assessment

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ADDITIONAL DATA IN SELECTED AREAS

Office of


and Assessment

Senior Leadership:

Across CUNY colleges, mean responses exhibited a fair

amount of variability.

1.5

2

2.5

3

3.5

4

4.5

5

0 2 4 6 8 10 12 14 16 18 20

Benchmark Score: Senior Leadership

SENIOR

COLLEGES

COMMUNITY

COLLEGES

COMPARABLE

INSTITUTION

MEAN

Very

Satisfied

Satisfied

Neither

Satisfied or

Dissatisfied

Dissatisfied

GRADUATE AND

PROFESSIONAL

Office of


and Assessment

Faculty Leadership:

Across CUNY colleges, mean responses were in the

average or below average range.

1.5

2

2.5

3

3.5

4

4.5

0 2 4 6 8 10 12 14 16 18 20

Benchmark Score: Faculty Leadership

SENIOR

COLLEGES

COMMUNITY

COLLEGES

COMPARABLE

INSTITUTION

MEAN

Satisfied

Neither

Satisfied or

Dissatisfied

Dissatisfied

GRADUATE AND

PROFESSIONAL

Office of


and Assessment

Facilities and Work Resources:

Across CUNY colleges, mean responses were mostly in the

below average range.

1.5

2

2.5

3

3.5

4

4.5

5

0 2 4 6 8 10 12 14 16 18 20

Benchmark Score: Facilities and Work Resources

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SENIOR

COLLEGES

COMMUNITY

COLLEGES

COMPARABLE

INSTITUTION

MEAN

GRADUATE AND

PROFESSIONAL

Neither

Satisfied or

Dissatisfied

Satisfied

Dissatisfied

Very

Satisfied

Office of


and Assessment

Teaching:

Across CUNY colleges, mean responses

were mostly in the average range.

2.00

2.50

3.00

3.50

4.00

4.50

5.00

0 2 4 6 8 10 12 14 16 18 20

Benchmark Score: Teaching

SENIOR

COLLEGES

COMMUNITY

COLLEGES

COMPARABLE

INSTITUTION

MEAN

Neither

Satisfied or

Dissatisfied

Satisfied

Dissatisfied

Very

Satisfied

GRADUATE AND

PROFESSIONAL

Office of


and Assessment

Tenure Clarity:

Across CUNY colleges, mean responses

exhibited a fair amount of variability.

2.00

2.50

3.00

3.50

4.00

4.50

0 2 4 6 8 10 12 14 16 18 20

Benchmark Score: Tenure Clarity

SENIOR

COLLEGES

COMMUNITY

COLLEGES

COMPARABLE

INSTITUTION

MEAN Neither

Satisfied or

Dissatisfied

Satisfied

Dissatisfied

Office of


and Assessment

Group Differences:

CUNY Faculty vs. Faculty at Comparable

Institutions

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Benchmark Pre-Tenure Associate Women Faculty of Color

Appreciation And Recognition

Collaboration

Division Leadership

Facilities And Work Resources

Faculty Leadership

Governance Adaptability

Governance Productivity

Governance Trust

Health And Retirement Benefits

Mentoring

Nature of Work - Research

Nature of Work - Service

Nature of Work - Teaching

Personal And Family Benefits

Promotion

Senior Leadership

Tenure Clarity

Tenure Policies

Lower than its comparison groupHigher than its comparison group

Office of


and Assessment

Group Differences:

Specified CUNY Group vs. CUNY

Mean

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Benchmark Pre-Tenure Associate Women Faculty of Color

Appreciation And Recognition

Departmental Collegiality

Departmental Leadership

Departmental Quality

Division Leadership

Faculty Leadership

Governance Adaptability

Governance Productivity

Governance Purpose

Governance Understanding

Health And Retirement Benefits

Interdisciplinary Work

Mentoring

Nature of Work - Research

Nature of Work - Service

Personal And Family Benefits

Promotion

Senior Leadership

Lower than its comparison groupHigher than its comparison group

Office of


and Assessment

What is CUNY’s Central Administration Doing?

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• Prioritizing a new contract

• Encouraging colleges to share and discuss the COACHE data and

mechanisms for improving areas of concern

• Establishing a page on the OAA website to share COACHE data and best

practices

• Establishing a Faculty Affairs Advisory Council to advise OAA on

• providing recognition and support for faculty centrally

• supporting faculty recognition and support initiatives at the colleges

• Increasing CUNY-wide opportunities to recognize and support faculty

Office of


and Assessment

What Can College Administrators and Faculty Do?

Administrators

• Collaborate with faculty to identify and implement strategies to improve areas of

concern – keep the conversation going

• Provide training for department chairs that emphasizes their roles in faculty

development and advancement

• Find new ways to recognize and celebrate faculty achievements

Faculty

• Faculty governance has a unique role to play – collaborating with faculty and

administrators

• Get involved in discussions surrounding the COACHE results and strategies for

improvement – stay involved

• Work with your colleagues to identify and address issues within your department

• Nominate your colleagues for awards and honors

• Support your colleagues 23

Office of


and Assessment

QUESTIONS?

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Office of


and Assessment

APPENDIX

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Office of


and Assessment

Key to Indexes inSlides 7-12

Benchmark Code

Nature of Work 1 - Very Dissatisfied

2 – Dissatisfied

3 – Neither Satisfied nor Dissatisfied

4 – Satisfied

5 – Very Satisfied

Collaboration

Leadership

Departmental Quality

Departmental Collegiality

Personal & Family Benefits

Health & Retirement Benefits

Appreciation & Recognition

Facilities & Work Resources

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Office of


and Assessment

Key to Slides 7-12, Continued

Benchmark Code

Interdisciplinary Work 1 – Strongly Disagree

2 – Disagree

3 – Neither Agree or Disagree

4 – Agree

5 – Strongly Agree

Mentoring

Governance

Tenure Policies 1 – Very Unclear

2 – Somewhat Unclear

3 – Neither Clear nor Unclear

4 – Somewhat Clear

5 – Very Clear

Tenure Clarity

Promotion

Departmental Engagement 1 – Never

2 – Seldom

3 – Occasionally

4 – Regularly

5 - Frequently 27

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