Off-Line with ETERNUS CS, Data Protection
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© 2015 FUIJTSU
Today’s changing IT landscape
284.500 content elements are
shared
100,000 new tweets.
48 hours of video uploaded
2 Million searches are made
Data explosionBackup / Archive / Legal
VirtualizationPower-full Process Nodes
Power and cooling challenges
Lack of staff and skillsAppl. /Business needs
4xby 2019
71%by 2016
70%of operating cost
CriticalCIO priority since 2013
Optimize OPEXExpand EfficienciesMeet new challengesImprove IT
Management
© 2015 FUIJTSU
“End User” priorities about “Data-Center”
The ultimate goal of the IT manager is to transform the datacenter into a “business enabling tool”
© 2015 FUIJTSU
Purpose-Build Backup Appliance (PBBA) Market
High growth rates for Data Protection Appliances like ETERNUS CS expected Customers continue to embrace and understand the value that appliance form
factors bring to their environments to meet their growing data protection and recovery challenges
© 2015 FUIJTSU
Tape Libraries
ETERNUS CS: your Data Protection Platform
Scalability – Flexibility & Cost efficiency Disk-2-Disk & Disk-2-Disk-2-Tape Deep integration with Data Protection SW
ETERNUS CS8000-V6.1 Unified Data Protection Appliance Cluster / Media Life Cycle Management Backup / Archive / De-Dup / Worm
ETERNUS CS800-S6 General target De-Dup appliance Optimized Replication & Encryption n-to-n Backup SW-functionality Integration / OST
ETERNUS CS200c-S2 Back-End capacity based Appliance Powered by
CommVault Simpana
*
**** **
ETERNUS CS200 / CS800ETERNUS CS8000
* & ** = Project based
+=
FUJITSU CONFIDENTIAL
Purpose-Built Backup Appliance (PBBA)
ETERNUS CS8000
TapeDisk / Dedup(VTL / NAS)
(Cloud)
Primary storage (e.g. ETERNUS DX)
Servers(e.g. PRIMERGY)
Simpana software(= backup application)
MediaAgent
CommServe
ETERNUS CS200c
Primary storage (e.g. ETERNUS DX)
Backup software(= backup application)
MediaServer
BackupServer
Dedup disk
VTL /NAS
ETERNUS CS800
Dedup disk
VTL /NAS
Servers(e.g. PRIMERGY)
Backup Storage
ETERNUS CS8000 Uniqueness and Strength
Fastest Backup and Restore Speed
Highest Capacity in one System
Widest Variety of Replication Options, HA for Backup + Archiving
Unified Backup and Archiving
Supports Heterogeneous Data Centers, incl. Mainframe
Full Automation of Backup Process
Resilient Scale Out Data Deduplication, 24/7 operations
© 2015 FUIJTSU
Topics about Backup Software
1. To optimize the system a close integration between HW & SW is a must.2. License-cost is a dominant factor in each project3. Vmware and Microsoft has own data-protection-software resp. VDP(based on Avamar) en MDP4. More and more customers will install a dual vendor policy between virtualization and legacy
(based on cost)
5. On-line storage is reliable:6. Applications (standard) has major functionalities 7. Data-Protection is still seen as a “cost”
8. Most of the customers are reducing the retention period9. Replacing backup software is not easy10. Tape is pushed out but still a good media:
11. Archiving has similar “data-protection” functionalities12. The topic of DataBases13. Hyper Scale-Out File-systems
© 2015 FUIJTSU
Commvault & Symantec clear Leaders in the Gartner Magic
Download the full report at www.commvault.com/itleaders
© 2015 FUIJTSU
■ Increased capacity range up to 132TB
■ New hardware platform
■ CS200c S2 performance model – optimized for fast recovery
■ Simpana Licensing
• Server: RX2540, more powerful CPU, higher SSD penetration
• JBOD: JX40 with 3.5“ HDD (4/6TB for capacity) or 2.5“ HDD (1.8TB for performance)
• Peripherals: Fibre Channel FC 16G, SAS 12G for RAID and TAPE
• Expanded licensing schemes - stronger focus on FrontEnd licensing / competition offerings
• Prepared for SIMPANA 11
■ Automation• Improved functionality for automated hardware configuration
• Preparation for automated client deployment
ETERNUS CS200c S2
New features and improvements
© 2015 FUIJTSU
CS200c S2 ENTRY- systems
CS200c S2S- Model
05TB
10TB
20TB
30TB
CA
PA
CIT
Y40TB
05TB
10TB
20TB
30TB
CA
PA
CIT
Y
40TB
CS200c S2M- Model
01TB
02TB
6
12
18
24
30
24
20
16
12
8
4
CS200c S2L- Model
36
All capacity points
are available in 3 flavors:- BET ADVANCED licensed
- BET FOUNDATION licensed
- unlicensed
© 2015 FUIJTSU
20TB
40TB
60TB
80TB
100TB
120TB
140TB
CS200c S2 SCALE- systems
CS200c S2SCALE capacity
JBOD HDD 4TB
CS200c S2 SCALE performance
20TB
40TB
60TB
80TB
100TB
120TB
140TBmax 132TBJBOD HDD 1,8TBmax 126TB
16TB
32TB
16TB
32TB
16TB
32TB
06TB 10,8TB12TB18TB24TB30TB36TB
07TB
14TB
21TB
28TB
JBOD_3
JBOD_2
JBOD_1
07TB
14TB
21TB
28TB
07TB
14TB
21TB
28TB
07TB
14TB
21TB
28TB
JBODs
Server
JBODs
Server
CA
PA
CIT
Y JBOD_3
JBOD_2
JBOD_1
JBOD_4
© 2015 FUIJTSU
CS200c S2 most wanted (and recommended) licensing options
Advanced Licensing
cSIM licensing
DPA licensing
Covers most DP requirements, easy planning
WhyRecommendation
Serves pure virtual environments
That's individual, so, no recommendation
Covers most requirements in FET environments
Note: Set of promotions in Preparation
© 2015 FUIJTSU
License-Typsales
dummy OC
CS200c S2
Order code
description (positioning, capacity, licensing,
expandability)
BET CS-PR200S2-SLA01ROBO / cost optimized, 1TB Advanced licensed, not
expandable
BET CS-PR200S2-MLA12medium sized enterprises, 12TB Advanced licensed,
expandable
UNLIC CS-PR200S2-MHW24medium sized enterprises,, 24TB unlicensed, not
expandable)
UNLIC CS-PR200S2-SCSHW06 DC/Cloud / Capacity, 6TB unlicensed, expandable
BET CS-PR200S2-SCPLA11DC/Cloud / Performance, 11TB Advanced licensed,
expandable
FET CS-PR200S2-VMSCK08 (*) Pure VM Umgebung, 12TB, 8 sockets licensed
FET CS-PR200S2-DPA03 (*)SME, 12TB repository (expandable), 3TB Client
capacity licensed (expandable),
CS200c S2 planned promotions
Note: this is just for information, content subject to be changed without notice !
© 2015 FUIJTSU
CS200c S2 planned Structure for FET promotions
EXAMPLE: FET – Promotion with DPA SW
This promo will have:
- 12 TB data repository
- CVLT DPA licensing for 3TB
- Recommendation for service price
Target:
Enable sales to provide an initial offer
Containing all necessary positions
This refers to the FET promotions which currently are in preparation. This structure is new !
This is a fake
Single Order Code:
You only use this for
communication and
translation into
the real content
These are the
order codes you
need for real
order placements
© 2015 FUIJTSU
ETERNUS CS800 – Easy Backup to Disk
ETERNUS CS800
Backup to disk (NAS/VTL)
Replication
Deduplication
Simplifying backup to disk
Easy setup
Reduce disk capacity requirements
Basic disaster protection
Tape connectivity for economicallong term storage
© 2015 FUIJTSU
Consolidation of Backup Environments
Benefits with ETERNUS CS800
Avoid tape management
VTL/NAS interface
Global deduplication
High flexibility in configuration and connectivity
Additional copy to tape for long term retention
Servers
Backup SWMedia Server
ETERNUS CS800
© 2015 FUIJTSU
Proven disaster recovery
Site 1 Site 2
Bidirectional
Site 1
Site 2
Site 3
1:2 replication
Benefits with ETERNUS CS800
Integrated replication Bidirectional 1:2 replication
Reduced network bandwidth
32 replication snapshots to recover any day of entire month
© 2015 FUIJTSU
Distributed Sites/Branch Office Concept
Benefits with ETERNUS CS800
Multi-site backup and disaster recovery strategy
Local Backups with deduplication at branch offices
Disaster recovery replication to central data center
Remote Site 1
Remote Site 2
Remote Site n
Central Site
© 2015 FUIJTSU
Fixed vs Variable Block Length Dedup
N O W V I S V T H E V T I M E
fix block-length variable block-length
Same results for initial backup – Now let’s have a second look after an alteration>>
4 Blocks 4 Blocks
© 2015 FUIJTSU
How does it look when inserting just ONE letter?>>
Fixed vs Variable Block Length Dedup
N O W V I S V T H E V T I M E
fix block-length variable block-length
Variable Block Length Deduplication allows highest possible data reduction ratio>>
S
8 Blocks 5 Blocks
© 2015 FUIJTSU
R G Y B P GP O G B Y R OB
ETERNUS CS800 Deduplication
Process that‒ divides the data into variable-length blocks based on data-dependent delimiters‒ assigns each unique block a unique signature‒ remembers the list of signatures in their original order‒ stores only the unique blocks and the list‒ compresses all unique blocks
Y RData Set
Data Set = R, G, Y, B, P, O, G, B, Y, R, O
Variable-length Blocks
O
Unique Signature
© 2015 FUIJTSU
Evolvement over time
Example with unstructured data – long-term retention
‒ Fixed block length (measurements done with 2 Gartner Magic Quadrant leading backup applications) consumes 3x the Space of variable block length
‒ ETERNUS CS with variable block length performs best
Source: Quantum
© 2015 FUIJTSU
Evolvement over time
Example with structured data – long-term retention
‒ Benefits from Variable-block increase with retention
‒ Fixed block needs up to 6.3x more space
© 2015 FUIJTSU
Who is doing what?
Fix Block Length Variable Block Length
FUJITSU ETERNUS CS800 provides the highest possible deduplication ratio>>
© 2015 FUIJTSU
ETERNUS CS800 S6
ETERNUS CS800 S6 hardware
‒ Latest PRIMERGY and DX generation
‒ Capacity upgrade option within each model
‒ 3 models covering the full range
ETERNUS CS800 S6 software update
‒ Performance enhancements
‒ VERITAS NBU Accelerator Support
8 – 24 TB usable capacity
Scalable through
JBOD
ETERNUSCS800 S6
Entry1
Capacity
ETERNUSCS800 S6
Entry2
8 – 120 TBusable capacity
Scalable through
ETERNUX DXETERNUSCS800 S6
Scale
up to 352 TBusable capacity
ENTRY
SCALE
© 2015 FUIJTSU
ETERNUS CS800 S6 Configurations: Entry
ENTRY1 starts at 8TB and can be extended to 16TB and then to 24TB
ENTRY2 starts at 8TB and can be upgraded to‒ 24TB in steps of 8TB within the PRIMERGY server
‒ Up to 120 TB in 16TB steps with JBOD extensions
Available interface options: 1Gb Eth, 10Gb Eth, 8Gb FC
Base Unit
Appliance Head
Extension Unit
JBOD(16 TB)16 TB
8 TB 8 TB
16 TB
JBOD(16 TB)16 TB 16 TB
JBOD(16 TB)16 TB 16 TB
8 TB
Base Unit
Appliance Head
8 TB 8 TB 8 TB
ENTRY1 ENTRY2
© 2015 FUIJTSU
ETERNUS CS800 S6 Configurations: Scale
Up to 10 expansion shelves provide a usable capacity of up to 352 TB
‒ If the Hot spare option is selected the total capacity is reduced respectively
Interface options: 1Gb Eth, 10Gb Eth, 8Gb FC
Base Unit
RAID System Base
Appliance Head
DX expansion
DX expansion
DX expansion
12x Hot spare
…
˅
© 2015 FUIJTSU
NBU Accelerator (OST) with CS800 S6
1. Read only changed data (on block level)
2. Send only changed data
3. Write unique data to dedup pool & create synthetic full backup
4. Send metadata for changes to NBU Master
Results:
Faster Backup and short backup window
Faster synthetic backup (duo client agent)
Optimized bandwidth
© 2015 FUIJTSU
Advantages of NetBackup Accelerator
Advantages of the NetBackup Accelerator Backup (network):
‒ significantly less backup network traffic compared to traditional full (not in case of restore)
‒ less backup hardware on client side required
‒ shorter backup window
‒ easier SLA fulfillment
Advantages of the NetBackup Accelerator for VMware (since 7.6):
‒ less CPU utilization saves HW and VMware license costs
‒ backup is significantly faster – backup more VMs with same/less HW
‒ retain all restore functionality – single file, folder, VM, database, application
‒ faster synthetic backups
© 2015 FUIJTSU
Why Paying Premium ?
Option CS800 S6 Entry XX2200 XX2500 CS800 S6 Scale XX4200 XX4500
VTL Open Systems incl. 1.250 € 3.333 € incl. 7.500 € 15.833 €
Replication incl. 2.117 € 4.167 € incl. 8.333 € 25.000 €
Path to Tape (PTT) incl. n.a. n.a. incl. n.a. n.a.
8Gb FC Controller 2.000 € 3.750 € 3.750 € 3.500 € 3.750 € 3.750 €
Usable capacity (max,
physical)
Entry1 24 TB 17.1 TB
Entry2 120 TB 133 TB
Scale1 264 TB 189 TB
Scale2 352 TB 285 TB
Maximum throughput
(CS800 S5 figures) 5.5 TB/h 3.8 TB/h 5.6 TB/h 13 TB/h 10.6 TB/h 10.6 TB/h
List price
Entry1 (e.g. 8TB usable) 12.200 € 12.267 €
Entry2 (e.g. 24TB usable) 32.000 € 60.832 €
Scale (e.g. 71 TB usable) 131.230 € 222.498 €
Scale (e.g. 106TB usable) 166.230 € 408.330 € All pricing reflects list pricing
37FTS CONFIDENTIAL
2014 2015
Changes Globalnew│← VS50 VS65 →│ PoR Local
Jul Oct Jan Apr
Not decided
Q2 Q3 Q4 Q2 Q4Q1 Q3
ResellerLink
Jul OctApr
2016Q2AprQ1Jan
Copyright 2014 FUJITSU
ETERNUS CS RoadmapE
TE
RN
US
CS
800
Hig
h E
nd
ETERNUS CS
CS8000 V6.0
CS8000 V6.1
CS800 S6
CS800 S5
CS 800 S4
© 2015 FUIJTSU
Truly Unified Platform
ETERNUS CS8000Truly Unified Data Protection Appliance
‒ Offers all major DP storage target functions
• Virtual Tape
• Deduplication
• NAS & Archive
‒ Highly customizable and flexible
• Any function mix possible
• scaling in all directions
‒ Tightly Integrates Tape around all functions
• Can use 2nd. level, cost effective storage for ALL data
VTL
DeDup NAS &Archive
scale
scale scale
„take and use what you need“
© 2015 FUIJTSU
Data Protection
You don't miss your water ‘til the well runs dry
‒ William Bell from the album The Soul of a Bell (1961)
You don’t miss your data unless it’s gone
Always fulfill the core intention: Ensure the required SLAs
Typical challenges for data protection • Perception of backup (-> cost)• Compliance requirements• Data growth & Migration costs • Level of disaster resilience and risk
The proof point for a backup solution is the restore case
© 2015 FUIJTSU
Major Topics for V6.1 (Excerpt)
V6.1
Enter-prise
Dedupli-cation II
ViNS Enhan-
cements
359x at frontend
HW Refresh
SymantecOST
Misc
V6.1• General Availability:
Jun 1, 2015
Current planning V6.1 SP2• General Availability:
Q4 CY2015
© 2015 FUIJTSU
Major Topics for V6.1. Enterprise Deduplication II
Typical troublemakers of plain deduplication • Data not equally suited for
deduplication (high change rates, encrypted, compressed, …)
• Scale-up / Scale-out scenarios• High daily backup volumes (> 30
TB) -> Housekeeping time underestimated
• Restore performance• Tape creation• Non-fitting usage scenario e.g. as a
NAS file server or as archiving target
© 2015 FUIJTSU
Major Topics for V6.1. Enterprise Deduplication II
Gartner: EMC cautions
‒ Most customer complaints about Data Domain are about its pricing being expensive.
‒ Data Domain lacks a scale-out architecture for easy upgrades and migration, and customers can't scale performance and capacity separately.
‒ Data Domain cannot turn off deduplication to support a nondeduplicated disk shelf, as some customers would prefer.
Typical troublemakers of plain deduplication • Data not equally suited for
deduplication (high change rates, encrypted, compressed, …)
• Scale-up / Scale-out scenarios• High daily backup volumes (> 30
TB) -> Housekeeping time underestimated
• Restore performance• Tape creation• Non-fitting usage scenario e.g. as a
NAS file server or as archiving target
© 2015 FUIJTSU
Major Topics for V6.1. Enterprise Deduplication II
Gartner: EMC cautions
‒ Most customer complaints about Data Domain are about its pricing being expensive.
‒ Data Domain lacks a scale-out architecture for easy upgrades and migration, and customers can't scale performance and capacity separately.
‒ Data Domain cannot turn off deduplication to support a nondeduplicated disk shelf, as some customers would prefer.
Typical troublemakers of plain deduplication • Data not equally suited for
deduplication (high change rates, encrypted, compressed, …)
• Scale-up / Scale-out scenarios• High daily backup volumes (> 30
TB) -> Housekeeping time underestimated
• Restore performance• Tape creation• Non-fitting usage scenario e.g. as a
NAS file server or as archiving target
• Flexibility of storing data in the dedup pool, the ‚classical‘ way, or both
• Dedup statistics
• Separating dedup client and server
© 2015 FUIJTSU
Major Topics for V6.1 (Excerpt)
V6.0 ETERNUS CS8000 architecture: Unique data center class deduplication
Enter-prise
Dedupli-cation II
Scale-outE
TE
RN
US
CS
800
0
Internal RAID systems (TVC)
Front-end processor nodes (ICP)
Enlarge storage pool
Add compute nodes
Full redundancy
Distributing dedup workloads
between nodes
Scale-out dedup supports
exponential data growth
Scalable capacity up to 4.8 PB
(before dedup)
Fail safe dedup supports
business continuity
No single point of failure
Transparent failover between two
sites
© 2015 FUIJTSU
Major Topics for V6.1 (Excerpt)
V6.1: Transparent, parallel creation of dedup and tape copies Enter-prise
Dedupli-cation II
© 2015 FUIJTSU
Major Topics for V6.1 (Excerpt)
V6.1.: Further enhancements (based on change requests)• History / statistical information for dedup pool space usage,
global dedup factor• Performance statistics for logical drives – on LV level
(throughput / dedup factor / compression)• Tools to determine dedup factor for a given set of data (LVGs,
LVs)
Enter-prise
Dedupli-cation II
© 2015 FUIJTSU
Outlook V 6.1 SP02 (Excerpt)
Symantec OST ‒ Initial support (e.g. optimized duplication)
2540 Virtual Drives‒ Up to 254 Virtual Tape Drives per ICP
LV Partial Reload‒ LV Mount request is acknowledged prior full
restore of migrated LV back to TVC
CS900E Dedup
Space Usage resident LVs with “no backup to tape”
consume only used space in TVC
More LVs per PV Up to 20,000 LVs on one PV
HW innovation New PRIMERGY nodes
VJUK LibDev Names modify rules of generating the LibDevNames
© 2015 FUIJTSU
Symantec OST Support on CS8000
With V6.1 SP 2 (scheduled Q4 CY15) onwards Fujitsu will support selected functions of Symantec OST ‒ Optimized duplication (inside CS)‒ Linux plugin‒ NAS / Ethernet – based‒ Copy-to-tape already available without OST
Arkansas (CY16)‒ Optimized duplication enhancements (replication)‒ Support of plug-ins for further operating systems‒ AIR
Boston (CY16) / Chicago CY17 and beyond)‒ Optimized Synthetics‒ Accelerator for files & folders‒ Accelerator with VMware type policies‒ Additional features
© 2015 FUIJTSU
CentricStor / ETERNUS CS High End / CS8000
V1: VTL for
BS2000
and
IBM z/OS
V2: Open
SystemsVT600
V3.x:
Automatic
Failover
& Cache
Mirroring
V4.0:
More flexible
storage usage
(tape & disk)
V5.0:
Enhanced
VTL
NAS &
Deduplication
at the backend
NAS /
Scalability
V5.1
Long Distance
Volume
Replication
V6.0
Integrated
NAS backup
22PB of
internal cache
1999 2001 2003 2005 2007 2009 2011 2013
Enterprise
Deduplication I
NAS Replication &
Backup
Cloud Gateway
Flexibility,
Flexibility,
Flexibility
2015
V6.1
Enterprise
Deduplication II
3590 support at
frontend
2016, 2017, 2018 and beyond
Follow vision of creating a singular platform for all backup and archive needs.Cross-benefit from developments in content depot platformEnhanced integration with selected ISVsUser Groups and Users as important input provider for enhancements
© 2015 FUIJTSU
VTL ICP
IP
VTL ICP
VTL IDPVTL IDP
VTL
Cache
VTL ICPVTL ICP
VTL IDPVTL IDP
VTL
Cache
176TB 176TB
Full redundant CS8000 - VTL + “De-Duplication” + Replication
DC-1V 6.1
DC-2V 6.1
DEDUP Store
Local 4 weeksDEDUP Store
Local 4 weeks
144B 144TB
IP Replication with block Incremental replication& Different retention *
DEDUP Store
Remote 1 weekDEDUP Store
Remote 1 week
48TB 48TBIP
SANOptionally stretched over 2
DC In case of CMF
1) Standard Backup to VTL (D2D2T) + optional replication to other site via SAN (Cache Mirror Function)1) Standard Backup to VTL (D2D2T) + optional replication to other site via SAN (Cache Mirror Function)2) Combination with De-Dup pool + optimization with De-Dup-Pool Migration1) Standard Backup to VTL (D2D2T) + optional replication to other site via SAN (Cache Mirror Function)2) Combination with De-Dup pool + optimization with De-Dup-Pool Migration3) Replication of De-Dup-Pool but in this case no Copy to Tape for “De-Dup with Replication”
1) Standard Backup to VTL (D2D2T) + optional replication to other site via SAN (Cache Mirror Function)2) Combination with De-Dup pool + optimization with De-Dup-Pool Migration3) Replication of De-Dup-Pool but in this case no Copy to Tape for “De-Dup with Replication”4) Cascading of VTL-part for DRP (if no SAN – CMF available)
© 2015 FUIJTSU
Full redundant CS8000 - NAS + “HSM to Tape” + Replication
Replication of the Data over IP (up to 1000Km)
DC-1V 6.1
DC-2V 6.1ViNS ICPViNS ICP
NAS
Volume 1 NAS
Volume 2
ViNS ICPViNS ICP
NAS
Volume 1 NAS
Volume 2
ViNS IDPFail-over
ViNS IDP
HSM functionalityHSM functionality
ViNS IDPFail-over
ViNS IDP
Snapshot
Snapshot
Snapshot
Snapshot
1) Standard Backup to NAS-Pool1) Standard Backup to NAS-Pool2) Asynchronous replication to other site via IP (1 - 10Gbps)1) Standard Backup to NAS-Pool2) Asynchronous replication to other site via IP (1 - 10Gbps)3) Snapshot(s) on source and target to offer “Data Integrity”
1) Standard Backup to NAS-Pool2) Asynchronous replication to other site via IP (1 - 10Gbps)3) Snapshot(s) on source and target to offer “Data Integrity”4) HSM functionality with migration to TAPE to optimize Cache buffer utilization (in this case no replication of the FS)
© 2015 FUIJTSU
User Group Germany
The German User Group will take place Nov 16/17 in Munich (prior to Fujitsu Forum)
The German User Group would appreciate if a non-German based ETERNUS CS User may give a presentation on his/her usage scenario.
The presentation can take place at any of the both days and may be given in English language.
© 2015 FUIJTSU
Satisfaction with Features - ETERNUS CS8000
FTS ETERNUS CS Customer Satisfaction Survey 2015 / Q 13: How satisfied are you with the following [selected ETERNUS CS system] features? / Values in %, Means; ranked by mean
Very good satisfaction ratings from CS8000 participants on almost all features and partly
strong improvements against 2014. The GUI is the only feature that receive a low rating.
Scalability n=25 8.8 8.3
System availability n=25 8.7 8.3
Backup application support n=21 8.7 7.2
Connection to the server landscape n=23 8.7 7.7
Performance n=25 8.6 8.3
Dedup rate n=5 8.2! na
GUI (Graphical User Interface) n=25 7.4 7.0
4
4
4
4
20
12
4
5
4
4
8
10
13
8
24
24
12
24
9
16
36
24
48
38
43
28
20
16
44
28
24
30
40
60
8
10 Completely satisfied 1 Completely dissatisfied
* = small base (n<30)
*
ETERNUS CS8000
*
*
*
*
*
! = too small base (n<7)
*
*
*
*
*
2015 2014
Means
© 2015 FUIJTSU
!
Backup application support
System availability
Connection to the server landscape
Scalability
Dedup rate
Performance
GUI (Graphical User Interface)
10 9 8 7 6 5
10 Completely satisfied 1 Completely dissatisfied
Satisfaction with Features -ETERNUS CS8000 vs Competitors
FTS ETERNUS CS Customer Satisfaction Survey 2015 / Q 10: How satisfied are you with the following [competitor system] features? / Q 12: How satisfied are you with the following [selected ETERNUS DX system] features? / Means; ranked by Fujitsu total mean; n (Total) = 25 - 47; n (CS8000) = 5 - 25; n (Competitor) = 6 - 10; Scale cropped for better visualization
Fujitsu vs CompetitorIn comparison to the competitor ratings only Dedup rate and GUI are lower rated for the
CS8000.
CS8000
Total Competitor*
* = small base (n<30)
*
! = too small base (n<7)
!
© 2015 FUIJTSU
Functions - Used and Planned ETERNUS CS8000
FTS ETERNUS CS Customer Satisfaction Survey 2015 / Q 16: Which of the following "Policy-based Automation" functions (rule-based data management
automation) do you use? (multiple answers possible) / Q 18: Which of the following "Policy-based Automation" functions are you planning to use in the near
future? (multiple answers possible) / Values in %; ranked by ‘Functions used’; n (Total Q 16) = 23; n (Total Q 18) = 19
About 3/4 of the CS8000 participants use Multiple Save and Cache Mirroring Feature.
Highest functions planned to use is Dedup.
Functions used
74
74
57
35
26
13
9
9
9
4
Multiple Save
Cache Mirroring Feature (CMF)
Tape Refresh
Replication
Partitioning
Dedup
Accounting
Import/ Export (transfer out/ in)
No migration to tape
NAS Interface for backup
Functions planned
ETERNUS CS8000
0
0
5
11
5
32
11
0
5
21
42
Multiple Save
Cache Mirroring Feature (CMF)
Tape Refresh
Replication
Partitioning
Dedup
Accounting
Import/ Export (transfer out/ in)
No migration to tape
NAS Interface for backup
We do not plan to use any additional functions
* = small base (n<30)
**
© 2015 FUIJTSU
Satisfaction with Used FunctionsETERNUS CS8000
All used functions received a high rating. Cache Mirroring Feature (CMF) with clearly
the best rating.
FTS ETERNUS CS Customer Satisfaction Survey 2015 / Q 17: How satisfied are you with the following functions you are using? /Values in %; Means; ranked by mean
Only used functionsETERNUS CS8000
Cache Mirroring Feature (CMF) n=17 9.5 9.1*
Multiple Save n=16 9.2 8.8*
Replication n=7 9.1 8.6*
Tape Refresh n=13 8.8 9.0*
Accounting n<7 ! !
Dedup n<7 ! !
Import/ Export (transfer out/ in) n<7 ! !
NAS Interface for backup n<7 ! !
No migration to tape n<7 ! !
Partitioning n<7 ! !
6
13
15
12
6
29
23
12
31
29
23
71
50
43
38
10 Completely satisfied 1 Completely dissatisfied 2015 2014
Means
! = too small base (n<7)* = small base (n<30)
*
*
*
*