OELSU_BPD_Leadership_Introduction_2.pdf

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    LEADERSHIP INTRODUCTION 2

    Business and Professional Development

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    Lecture Learning Outcomes

    Examine what we know about leadership

    Are there competencies required in leaders ?

    Can I make a good/great leader???

    What sets the leader apart?

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    Period Approach Core Theme

    Up to 1940s Trait Approach Leadership ability is

    innate

    1940s to 1960s Style / Behavioural Approach Leadership effectiveness

    is to do with how leaderbehaves.

    1960s to 1980s Contingency Approach It all depends. Effectiveleader is affected by the

    situation

    Since 1980s New Leadership Approach Leaders need Vision

    Transformational

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    What Do We Actually Know About Leadership?

    Leadership requires Competencies

    Leaders vary from Good to Great

    For LeadersSelf awareness matters

    For Leaders.What other people see is important

    Personality predicts leadership????

    Good leaders can move mountains

    Bad leaders alienate people

    Base rate of incompetent managers.

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    Leadership requires

    Competencies

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    Competencies Examples..People Leaders

    Self-Awareness

    Self-Confidence Self-Reliance

    Self-Actualization

    Assertiveness Relationships Skills

    Empathy

    Self-Control Flexibility

    Optimism

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    Competencies Examples.Business

    Leaders

    Authenticity

    Relationships Leading Change

    Results Orientation

    Commercially Focussed

    Customer Partnership Development

    Entrepreneurship

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    a Leader

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    Key Competencies of a Leader

    Authenticity

    RelationshipsLeading

    Change

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    AuthenticityCompetency What it is What it isn't

    Authenticity

    Has strong self

    awareness and

    consistency in

    thoughts, words and

    Takes a firm stand on personal beliefs even

    when there is a different prevailingpoint of view.

    Honest and open at all times, is

    known and respected for their

    integrity.

    Fails to take responsibility for

    own actions/mistakes. Does not display attributes of

    personal honesty and integrity.

    Ignores instances of non

    compliance.

    actions.

    Approaches work in a manner

    consistent

    Speaks and acts in a consistent

    manner.

    Demonstrates a clear sense of right

    and wrong.

    Is reliable and consistent in decision-making.

    Honors confidentiality and

    preserves sensitive information.

    Models the behaviors identified in

    your organisation.

    Operates hidden agendas.

    Does not follow through on

    commitments.

    Does not interact with others in a

    manner that is straightforward,

    respectful and inclusive.

    Lack the emotional awareness incertain situations.

    Does not learn from mistakes and

    feedback.

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    RelationshipsCompetency What it is What it isn't

    Relationships

    Builds and maintains

    strong relationships

    treating everyone

    Establishes and maintains good

    relationships with a broad range ofpeople.

    Builds trust and strong relationships

    with those they work with both in

    internally and externally.

    Uncomfortable communicating

    with people at all levels withinorganisation

    Sees himself/herself as better

    than others and fails to respect

    others.

    respectfully.

    Committed to teamwork.

    Understands the strengths of the

    team and leverages these.

    Develops and encourages all team

    members to work collaboratively

    within and across functions.

    Is able to influence others. Retains relationships through high

    quality technical expertise,

    knowledge and skill.

    Clearly orient new people to the

    Barry Group culture and values.

    Takes time to recognise others and

    celebrate success.

    Cooperates selectively in

    accordance with his or her own

    personal interests.

    Talks patronising to or about

    other departments or individuals.

    Does not contribute towards a

    team atmosphere of opennessand helpfulness.

    Does not actively participate in

    team events.

    Fails to follow through on

    commitments.

    Does not listen to the view of

    others.

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    Leading Change

    Competency What it is What it isn't

    Leading Change

    Successfully identifies

    and adapts to changing

    requirements and brings

    Is open and flexible to change. Understands the impact of change and plans

    accordingly.

    Sees change as an opportunity and creates

    momentum behind it.

    Set and communicates clear standards and

    Keeps important organisationalinformation to him or herself or withinimmediate department and does notshare relevant information with othersregarding change.

    Is negative about change.

    Does not change work practices or accept

    others with them

    focusing on a new and

    challenging direction.

    expectations within change.

    Leads by example and encourages others to

    adapt to changing circumstances.

    Uses persuasive and influencing skills to

    deliver change in the Strategy and Business

    Plans.

    Understand the process of change.

    Liaises with other leaders/managers i to

    ensure an integrated and team approach is

    achieved.

    Maintains momentum in the face of obstacles

    and setbacks and modifies course as

    necessary.

    the requirements of change initiatives.

    Does not deliver clarity in expectations. Does not communicates to those

    affected by changes.

    Disregards the steps in the change

    process.

    Fails to develop new approaches,

    methods or technologies. Does not adapt own style to suit

    changing environment.

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    For LeadersSelf

    For Leaders.Whatother people see is

    important

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    Knowing others and knowing oneself, in one

    hundred battles, no danger.Not knowing the other and knowing oneself,

    Self Awareness matters....Not a new concept

    .

    Not knowing the other and not knowing

    oneself, in every battle certain defeat

    Sun Tzu, The Art of War

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    Personality Profiling

    Emotional Intelligence

    Four Key Skills

    (1) Self-awareness

    (3) Social awareness

    (4) RelationshipManagement

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    Emotional Intelligence

    Emotional state of the leader affects the entire

    group = emotional contagionEnergy level of team increases when leaders are

    optimistic

    Ability to empathise creates feeling of team spirit

    Leaders can use it to help followers develop

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    Leadership is not

    Management

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    Functions of Management

    Guiding, monitoring and

    modifying performance

    Supervision of Business

    Unit

    Establishment of objectivesDeveloping plans

    Communication

    Motivation

    Co-operation

    Developing Teams

    Activity analysis

    Strategic implementation

    Decision makingWork responsibility

    & allocation

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    The Leader/Manager Debate .Both leaders and managers

    may have involvement in

    establishing direction, aligningresources, and motivating

    people.

    Managers, however, plan andbudget while leaders establishdirection.

    Managers have a narrow

    purpose and try to maintainorder, stabilize work, and

    organize resources.

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    Leaders vs. Managers Manager

    Plans and budgets

    Allocates resources

    Decides timetables

    Leader

    Establishes direction

    Strategies for change

    Aligning people

    Problem solving

    Monitors output

    Produces order,

    consistency andpredictability

    Inspires and motivates

    Produces positive andsometimes dramatic

    change

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    Balancing Management and Leadership..

    we need both

    Organisation

    capable of

    M

    a

    n

    Strong

    Or anisation

    OrganisationManagement

    Leadership

    great t ings

    Organisation

    drifts.can die

    Big

    picture.what

    about theimplementation

    ag

    e

    m

    e

    n

    t

    Leadership

    StrongWeak

    is bureaucratic

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    Can you find an organisation that fits???

    Organisation

    capable of

    M

    a

    n

    Strong

    Or anisation

    OrganisationManagement

    Leadership

    great t ings

    Organisation

    drifts.can die

    Big

    picture.what

    about theimplementation

    ag

    e

    m

    e

    n

    t

    Leadership

    StrongWeak

    is bureaucratic

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    The 4 Imperatives of Great Leaders

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    The Leadership Choice

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    The Five Dysfunctions of a Team

    Inattention to Focus on Collective Outcomes

    The Leadership ChoiceThe Role of the Leaders?

    Lack of Force Clarity and Closure

    Absence of Develop Consistency!

    Fear of Mine for Conflict

    Avoidance of Confront Difficult Issues

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    A Healthy Organisation

    Reinforce Clarity

    Through

    People and Systems

    Over-Communicate

    Clarity

    The Leadership ChoiceWhat they do?

    Create

    Organisational Clarity

    Build and Maintain

    a CohesiveLeadership Team

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    Leaders vary fromGood to Great

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    Now that we know

    what Level 5 Leaders

    Good to Great

    Themes

    are..

    WHY dont we see more

    great leaders and great

    organizations?Greatness is not a function of circumstance. Greatness, it turns out, is largely amatter of conscious choice. p. 11 Good to Great

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    Professional Will Creates superb results, in the transition

    from good to great.

    Personal Humility Demonstrates a compelling modesty,

    Acts with quiet, calm determination;

    Good to Great Themes

    CEOs of Fortune 1000 companies with 15 years sustained performance:

    The ability to combine amazing persistent (professional will) and personal

    humility

    Demonstrates an unwavering resolve to

    do whatever must be done to producethe best long-term results

    Sets the standard of building anenduring great company;

    Looks out the window, not in the

    mirror, to apportion credit for thesuccess to other people, externalfactors, and good luck.

    o mo va e co eagues.

    Channels ambition into the company,not the self;

    Sets up successors for even moregreatness in the next generation.

    Looks in the mirror, not out the

    window, to apportion responsibilityfor poor results.

    VARIABLES IN THE

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    VARIABLES IN THE

    LEADERSHIP PROCESS

    THE TEAM: Key issues are maturity in terms of abilityand willingness, group cohesion, time together

    and individual differences within the group.

    THE CONTEXT: Key issues are the dominant style and cultureof the organisation. What is deemedacceptable and appropriate, particularly in

    erms o e av our.

    THE TASK: Key issues are freedom to act, degree ofdiscretion between demands and constraints,time and urgency.

    THE LEADER: Key issues are past experience, values and

    beliefs about people, personalitycharacteristics, diagnostic skill and degree offlexibility.

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    Cultural Effect

    (Schein, 1985)

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    Why should anyone be ledby You?

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    LeadershipWe can be more effective leaders if we recognise: Leadership is situational

    -What is required of us will depend upon the situation

    Leadership is non hierarchical

    -hierarchy is neither a necessary nor sufficient condition for the exercise ofleadership

    and give people the opportunity to exercise it Leadership is relational

    -You cannot be a leader without followers

    -Successful leaders actively and reciprocally engage in a complex series of

    relationships that require cultivation and nurture

    Leaders need to know how to excite their followers to becomegreat performers

    Adapted from Gaffe & Jones

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    Leadership is relational, so what do followers want?

    AuthenticityKnow yourself and show

    yourself skilfully so that I

    am proud to be led by you

    Community

    Engender a sense ofbelonging so that it is clear

    why I am here

    SignificanceRecognise my contribution

    Make me feel valued

    ExcitementExcite me to higher levels

    of performance and

    commitmentI want to see your passion

    Adapted from Goffee & Jones

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    So, why would anyone want to be led by you?

    Which personal strengths form the basis of your leadership capability?Which strengths could excite others?What are the values that underpin your approach to leadership?

    Which personal weaknesses do you reveal to those you are leading?The characteristics that make you more attractive as opposed to the ones that irritate

    Are you able to read different contexts?How well do you pick up the subtle shifts in the behaviour of others? (team, customers, competitors etc)

    How do you gain acceptance with others?How adept are you at identifying a common goal?

    How skilful are you at moving between closeness and distance?Do you evoke loyalty and affection whilst also reminding your followers of the collective endeavour you

    are engaged in?

    How well do you manage the shifts between closeness and distance?

    How well do you communicate?Do you use the appropriate mode of communication taking into account the context, the people and

    your own strengths?

    Adapted from Goffee & Jones

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    So, why would anyone want to be led by you?

    Which personal strengths form the basis of your leadership capability?Which strengths could excite others?What are the values that underpin your approach to leadership?

    Which personal weaknesses do you reveal to those you are leading?The foibles that make you more attractive as opposed to the ones that irritate

    Are you able to read different contexts?How well do you pick up the subtle shifts in the behaviour of others? (team, customers, competitors etc)

    How do you gain acceptance with others?How adept are you at identifying a common goal?

    How skilful are you at moving between closeness and distance?Do you evoke loyalty and affection whilst also reminding your followers of the collective endeavour you

    are engaged in?

    How well do you manage the shifts between closeness and distance?

    How well do you communicate?Do you use the appropriate mode of communication taking into account the context, the people and

    your own strengths?

    Adapted from Goffee & Jones

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    Authenticity is key

    Authenticity is integral to the relationship between leaders and

    followersi.e. a consistency between words and deeds, a coherence between different

    roles and a comfort with being yourself

    To demonstrate authenticity: Know your strengths and use them to your advantage

    Deploy your differences in a way that attracts followers

    Be yourself in contexti.e. read people and situations and respond appropriately

    Adapted from Goffee & Jones

    Module Competency

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    Module Competency

    Authenticity

    Competency What it is What it isn't

    Authenticity

    Has strong self

    awareness and is

    consistency in

    Takes a firm stand on personal beliefs even

    when there is a different prevailing point of

    view.

    Honest and open at all times, is known and

    respected for their integrity.

    Approaches work in a manner consistent with

    the organisations expectations.

    Fails to take responsibility for own

    actions/mistakes.

    Does not display attributes of personal

    honesty and integrity.

    Ignores instances of non compliance.

    Operates hidden agendas.

    Does not follow through on commitments.

    t oug ts, wor s an

    actions.

    Speaks and acts in a consistent manner.

    Demonstrates a clear sense of right andwrong.

    Is reliable and consistent in decision- making.

    Honours confidentiality and preserves

    sensitive information.

    Does not interact with others in a manner

    that is straightforward, respectful andinclusive.

    Lack the emotional awareness in certain

    situations.

    Does not learn from mistakes and

    feedback.

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    Explanation

    In threes

    Knowing what you know of yourself...Why Should Anyone beLed by You?

    Group Exercise

    Time

    10 Minutes

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    I believe it is no harder to buildsomething great than it is to build

    something good.

    Jim Collins Good to Great

    Thank YouQuestionsThank YouQuestions