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中港澳「一咭多號」服務 1. 何謂中港澳「一咭多號」服務? 答: 3 香港全新推出「一咭多號」電話咭，客戶只須一張SIM 咭即可同時使用 3 香港、 3澳門 及中 國聯通三個手機號碼，隨時收發中港澳三地電話及短訊，更可以3G 數據上網，方便經常往來 中港澳的客戶緊貼三地資訊。3香港之3G及4G LTE客戶均可使用。 2. 如何申請中港澳「一咭多號」服務？申請後，多久才可使用？ 答: 申請手續非常簡單，現有3 香港客戶、帶號碼轉台至3香港之新客戶，或新上台客戶均可使用此 服務計劃。客戶只需前往3香港 門市辦理登記手續，並更換一張支援一咭多號服務之SIM咭即 可。3香港之現有 客戶或新客戶於服務申請後約４小時即可使用香港主號及中澳副號，而攜號 轉台至3香港之新客戶之主號及副號生效日期則視乎攜號碼轉台至3 香港的生效日期而定。 3. 中港「一咭兩號」用戶可升級至中港澳「一咭多號」服務嗎? 答: 可以, 中港「一咭兩號」用戶只需前往3 門市辦理登記手續, 約４小時後即可使用澳門副號, 無須 更換SIM咭及可以繼續使用原有的中國副號。 4. 申請中港澳「一咭多號」服務時，可有中國或澳門電話號碼以供選擇 ? 答: 中港澳「一咭多號」服務暫時覆蓋中國北京市，上海市及廣東省，客戶可以視乎需要選擇廣東 省或上海市號碼。客戶均可於指定號碼範圍內選擇澳門號碼 及 廣東省號碼(或上海市號碼)。 5. 中港澳「一咭多號」之服務月費是多少？ 答: 中港澳「一咭多號」服務之增值服務月費只需$38。另按個別服務用量及情況計算收費，詳 情請參閱「一咭多號」服務之條款及細則 1 。 6. 我可否繼續沿用現有月費計劃及增值服務，又同時使用中港澳「一咭多號」服務？ 答: 可以，中港澳「一咭多號」服務對客戶現時已選用之基本月費計劃，及其他增值服務均沒有 影響，簡單來說，中港澳一咭多號服務只屬一般增值服務， 將不會影響其他現有服務。 7. 啟用中港澳「一咭多號」服務後，是否無論我身處香港, 澳門還是國內，朋友均可致電我的香 港電話號碼和中澳副號給我？ 答: 是的！不論你身處香港、澳門，國內或其他地區，你都可同時接收致電香港或中澳副號碼的來 電，於澳門，北京市，上海市及廣東省更可以特惠收費接聽來電，保持通訊無間，十分方便。 但要注意有關國內特惠收費 (詳情請參考附表)，暫時只適用於北京市，上海市及廣東省 (並須 接駁至中國聯通網絡)，下稱 “優惠區”。
Transcript of 中港澳「一咭多號」服務 - Three.com.hk | Home8....
中港澳「一咭多號」服務
1. 何謂中港澳「一咭多號」服務? 答: 3 香港全新推出「一咭多號」電話咭，客戶只須一張SIM 咭即可同時使用 3 香港、 3澳門 及中
國聯通三個手機號碼，隨時收發中港澳三地電話及短訊，更可以3G 數據上網，方便經常往來
中港澳的客戶緊貼三地資訊。3香港之3G及4G LTE客戶均可使用。
2. 如何申請中港澳「一咭多號」服務？申請後，多久才可使用？
答: 申請手續非常簡單，現有3 香港客戶、帶號碼轉台至3香港之新客戶，或新上台客戶均可使用此
服務計劃。客戶只需前往3香港 門市辦理登記手續，並更換一張支援一咭多號服務之SIM咭即
可。3香港之現有 客戶或新客戶於服務申請後約４小時即可使用香港主號及中澳副號，而攜號
轉台至3香港之新客戶之主號及副號生效日期則視乎攜號碼轉台至3 香港的生效日期而定。
3. 中港「一咭兩號」用戶可升級至中港澳「一咭多號」服務嗎?
答: 可以, 中港「一咭兩號」用戶只需前往3 門市辦理登記手續, 約４小時後即可使用澳門副號, 無須
更換SIM咭及可以繼續使用原有的中國副號。
4. 申請中港澳「一咭多號」服務時，可有中國或澳門電話號碼以供選擇 ?
答: 中港澳「一咭多號」服務暫時覆蓋中國北京市，上海市及廣東省，客戶可以視乎需要選擇廣東
省或上海市號碼。客戶均可於指定號碼範圍內選擇澳門號碼 及 廣東省號碼(或上海市號碼)。
5. 中港澳「一咭多號」之服務月費是多少？
答: 中港澳「一咭多號」服務之增值服務月費只需$38。另按個別服務用量及情況計算收費，詳
情請參閱「一咭多號」服務之條款及細則1。
6. 我可否繼續沿用現有月費計劃及增值服務，又同時使用中港澳「一咭多號」服務？
答: 可以，中港澳「一咭多號」服務對客戶現時已選用之基本月費計劃，及其他增值服務均沒有
影響，簡單來說，中港澳一咭多號服務只屬一般增值服務， 將不會影響其他現有服務。
7. 啟用中港澳「一咭多號」服務後，是否無論我身處香港, 澳門還是國內，朋友均可致電我的香
港電話號碼和中澳副號給我？
答: 是的！不論你身處香港、澳門，國內或其他地區，你都可同時接收致電香港或中澳副號碼的來
電，於澳門，北京市，上海市及廣東省更可以特惠收費接聽來電，保持通訊無間，十分方便。
但要注意有關國內特惠收費 (詳情請參考附表)，暫時只適用於北京市，上海市及廣東省 (並須
接駁至中國聯通網絡)，下稱 “優惠區”。
8. 除月費外，中港澳「一咭多號」服務話音服務收費如何？
話音服務
客戶身處地區
於香港 於澳門 國內優惠區# 其他國內地區 中國移動/其他國
家/地區
接聽來電
(每分鐘)
致電客戶
香港主號碼 本地通話分鐘 $0.98
$0.98 標準漫遊收
費2
標準漫遊收費2
致電客戶
國內副號碼 本地通話分鐘 +
$0.98
$0.98+$0.98 標準漫遊收費
2
+ $0.98 致電客戶
澳門副號碼 $0.98
打出電話
(每分鐘)
至香港 本地通話分鐘
$0.98 標準漫遊收費2
至國內
本地通話分鐘+
一般 IDD 收費3 至澳門
9. 數據服務的收費如何？
答: 澳門及全中國 (只適用於中國聯通網絡) 劃一只收$5/MB，客戶更可自由選配數據漫遊日費計劃4，運用更靈活彈性。請注意數據服務以$0.05/10KB 為一收費單位計算; 並會按貨幣匯率升降而
改變。
10. 短訊服務的收費如何？
短訊服務
客戶身處地區
於香港 於澳門 國內優惠區# 其他國內地區 其他國家/地區
發出短訊
至香港 網/內外收費5
網/內外收費
5
網/內外收費5+
$0.98
標準漫遊收費5+
網/內外收費5
標準漫遊收費5+
網/內外收費5
至國內
$0.98 $0.98
$0.98
標準漫遊收費5 +
$0.98
標準漫遊收費5 +
$0.98
至澳門
$0.98 + $0.98 至國其國
家
接收短訊
致客戶香
港主號碼
免費 致客戶國
內副號碼
致客戶澳
門副號碼
11. 若我身處國內，能否選用其它網絡商(當普通漫遊服務)? 若可以，當選用其它網絡後，致電其中
國/澳門副號碼，能否接通?
答: 可以，客戶於國內可以使用其他網絡商，惟有關之漫遊服務將按標準漫遊收費2計算。若接聽致
電其中國/澳門副號碼的來電則需要額外繳付每分鐘$0.98 通話費。
12. 若我漫遊到中國和澳門以外其他地區，接聽打去中國副號或澳門副號的通話收費如何?
答: 按標準漫遊接聽來電的通話收費計算2，另需要額外繳付每分鐘$0.98 通話費。
13. 我於國內打出IDD方法如何，怎樣收費?
答: 客戶於國內可以以「+」配合國家區號打出IDD。而費用3則視乎致電國家而定。
14. 身處不同地區打出電話 (話音) 時，顯示於對方手機的來電顯示情況如何？
答: 除於一咭多號網絡覆蓋之中國優惠區打出電話時均會於對方手機顯示中國副號*，及於澳門打
出電話時均會於對方手機顯示澳門副號*外, 其他情況均會顯示香港主號*。
*對方手機來電顯示情況須視乎 3 香港於當地之漫游夥伴實際上所能提供之支援服務及覆蓋情
況而定。 詳情請參閱附表。
客戶所在地 致電至 對方手機顯示之來電顯示*
香港
香港號碼
香港主號碼
國內號碼
澳門號碼
其他國家/地區號碼
中國優惠區#
香港號碼
國內副號碼
國內號碼
澳門號碼
其他國家/地區號碼
澳門
香港號碼
澳門副號碼
國內號碼
澳門號碼
其他國家/地區號碼
其他中國地區
香港號碼
香港主號碼
國內號碼
澳門號碼
其他國家/地區號碼
其他國家/地區
香港號碼
香港主號碼
國內號碼
澳門號碼
其他國家/地區號碼
15. 中港澳「一咭多號」服務是否支援收發短訊或多媒體訊息? 方法是怎樣 ?
答: 短訊 - 客戶毋須額外設定，便可發送及接收發送至香港, 澳門或國內號碼之短訊。但請注意，
如身處國內接駁非中國聯通網絡，將不能接收發送至中國副號碼之短訊。
多媒體訊息 - 客戶於香港, 澳門或國內，其香港主號均可接收/發放多媒體訊息。而澳門及中國
副號則尚未支援接收/發送多媒體訊息之服務。
此外，無論發送短訊/多媒體訊息至香港、澳門、國內或其他國家/地區，客戶均需於電話號碼
前加上「+」及「國家編號」才可發送。例如：「+8618612345678」，「86」為中國國家編號。
16. 中港澳「一咭多號」是否支援「SMS 隨你飛」服務？ A 閣下中港澳「一咭多號」的香港號碼可轉駁所有短訊至指定既手機號碼，而「SMS 隨你飛」服
務則暫不支援中國副號及澳門副號。
17. 發送短訊及多媒體訊息時，對方分別會看見甚麼來電顯示?
答: 如客戶發送多媒體訊息，均會顯示香港主號*。至於發送短訊之來電顯示，將視乎客戶的所在
地及發送短訊的目的地而不同，如果客戶於香港,澳門或優惠區以外之國家/地區，將會以香港
主號*身份發出。如客戶於優惠區內發送短訊，則分別有以下兩種情況：(一)發送至國內任何號
碼，將會以中國副號*身份發出。(二)發送至香港, 澳門或其他國家/地區號碼，將會以香港主號
*身份發出。
*對方手機來電顯示情況須視乎 3 香港於當地之漫游夥伴實際上所能提供之支援服務及覆
蓋情況而定。 詳情請參閱附表。
客戶所在地 發出短訊 (SMS) 至 對方手機顯示之來電顯示*
香港
香港號碼
香港主號碼
國內號碼
澳門號碼
其他國家/地區號碼
中國優惠區#
香港號碼 香港主號碼
國內號碼 國內副號碼
澳門號碼 香港主號碼
其他國家/地區號碼 香港主號碼
澳門
香港號碼
香港主號碼
國內號碼
澳門號碼
其他國家/地區號碼
其他中國地區
香港號碼
香港主號碼
國內號碼
澳門號碼
其他國家/地區號碼
其他國家/地區
香港號碼
香港主號碼
國內號碼
澳門號碼
其他國家/地區號碼
18. 我可否將中港澳「一咭多號」服務的中國或澳門電話號碼轉至其他公司?
答: 暫時並不支援此服務。
19. 我怎樣可以暫停中港澳「一咭多號」服務?
答: 你可以攜同此一咭多號SIM咭到門市辦理有關服務。
備註: 1. http://www.three.com.hk/website/appmanager/three/home?_nfpb=true&_pageLabel=P20047
0391219567710594&lang=chi&pageid=562001 2. http://www.three.com.hk/website/appmanager/three/home?_nfpb=true&_pageLabel=P10001
91351221718569718&lang=chi&pageid=531001 3. http://www.three.com.hk/website/appmanager/three/home?_nfpb=true&_pageLabel=P20047
0391219567710594&pageid=521101&lang=chi 4. http://www.three.com.hk/website/appmanager/three/home?_nfpb=true&_pageLabel=P20047
0391219567710594&lang=chi&pageid=531301 5. http://www.three.com.hk/website/appmanager/three/home?_nfpb=true&_pageLabel=P20047
0391219567710594&lang=chi&pageid=232001 # 優惠區現為北京市，上海市及廣東省（深圳，廣州，佛山，珠海，韶關，東莞，湛
江，中山，肇慶，惠州，汕頭，江門，順德，揭陽，潮州，梅州，清遠，茂名，陽
江，河源及汕尾）。
China˙HK˙Macau 1-Card-Multi-Number 1. What is "China˙HK˙Macau 1-Card-Multi-Number"? A: 3HK has brought to you the remarkable “1-Card-Multi-Number” service on China 3G network. From now on, you
can enjoy the convenience of keeping just one SIM card with both 3HK, China Unicom and 3 Macau numbers embedded for managing for all voice calls and SMS in one go and for online access with 3G connectivity. It is a good choice for cross-border travelers to keep pace with the rapid growth of information. This "China˙HK˙Macau 1-Card-Multi-Number " service is applicable to 3G and 4G LTE customers of 3HK.
2. How to apply "China˙HK˙Macau 1-Card-Multi-Number"? How long does it take to be effective after
application? A: The application process is very simple. Current and new 3HK subscribers (including MNP (Mobile Number
Portability) to 3HK) are welcomed to apply for this VAS (value-added service). Each subscriber is required to apply for and exchange a SIM that supports the “1-Card-Multi-Number” service at 3Shops. For the current and new customers (other than the MNP Customers), the Hong Kong primary number, Macau and China secondary numbers would take 2-4 hours to be effective after registration. For the MNP customers, this “1-Card-Multi-Number” service will become effective depending on the effective date of the relevant porting number.
3. Can "China ˙Hong Kong 1-Card-2-Number" user upgrade to "China˙HK˙Macau 1-Card-Multi-
Number"? A: Yes, "China ˙Hong Kong 1-Card-2-Number" users are required to do the registration at 3Shops and Macau
secondary numbers would take 4 hours to be effective after registration. No need to exchange the SIM card and no need to change the China secondary number.
4. When I apply "China˙HK˙Macau 1-Card-Multi-Number", is there any China number that I can choose
from? A: "China ˙ HK ˙ Macau 1-Card-Multi-Number" service covers Beijing, Shanghai and Guangdong currently.
Customers can select a China number within a range of mobile numbers applicable in Guangdong or Shanghai and also select a Macau number within a range of mobile numbers.
5. What is the monthly subscription fee for "China˙HK˙Macau 1-Card-Multi-Number"? A: The monthly subscription fee for the “1-Card-Multi-Number "service is only $38. In addition, services used will
also be charged based on the usage and service condition. Customers may refer to the terms and conditions for the “1-Card-Multi-Number” service for details1.
6. Could I use my current basic monthly plan or value-added service and apply "China˙HK˙Macau 1-Card-
Multi-Number" at the same time? A: Yes. "China˙HK˙Macau 1-Card-Multi-Number " service is just another value-added service, which would not
affect your current basic monthly plan and any other value-added services. 7. After activating "China˙HK˙Macau 1-Card-Multi-Number", could my friends reach me by calling the
HK or China or Macau mobile number whether I am in HK or China or Macau? A: Yes! Regardless of where you are, you can receive incoming calls to your Hong Kong, Macau and China mobile
numbers; moreover, you can enjoy the special rates for receiving roaming calls in Macau and the “Special Zones” of Beijing, Shanghai and Guangdong when connecting to China Unicom’s network. For details of the “Special Zones” and the special rates, please refer to the table below.
8. Other than the basic monthly fee, what is the voice call charge for "China˙HK˙Macau 1-Card-Multi-
Number"? A: Please refer to the table below for the voice call charges:
Voice Call Service
Customer’s Location Hong Kong Macau China Special
Zones# Other
Destinations in China
China Mobile/ Other Countries/
Areas
Incoming Call
(per min)
To Customer's Hong Kong
Mobile Number
Local Airtime $0.98
$0.98
Standard Roaming Charges2
Standard Roaming Charges2
To Customer's
China Mobile Number Local Airtime
+ $0.98
$0.98+$0.98 Standard Roaming
Charges2+ $0.98 To Customer's Macau Mobile Number
$0.98
Outgoing Call
(per min)
To Hong Kong Local Airtime
$0.98 Standard Roaming Charges2
To China Local Airtime + Standard IDD
charges3
To Macau
9. What is the charge for data services? A: It is at $5/MB flat rate across Macau and China (only applicable for China Unicom network). Customers can also
subscribe our Data Roaming Daily Pass plan4. Please note that the data service charging unit is $0.05/10KB and the charges will be subject to exchange rate fluctuations and may be changed accordingly.
10. What is the charge for sending SMS?
SMS Service
Customer’s Location
Hong Kong Macau China Special Zones#
Other Destinations in
China
Other Countries/
Areas
Sending SMS
To Hong Kong Intra/Inter
SMS charge5
Intra/Inter SMS charge5
Intra/Inter SMS charge5+ $0.98
Standard Roaming
Charges5 + Intra/Inter
SMS charge5
Standard Roaming
Charges5 + Intra/Inter
SMS charge5
To China
$0.98 $0.98
$0.98 Standard Roaming
Charges5 + $0.98
Standard Roaming
Charges5 + $0.98
To Macau $0.98 + $0.98 Other Countries
Receiving SMS
To Customer's HK Mobile Number
Free To Customer's China
Mobile Number
To Customer's Macau Mobile Number
11. If I were in China, can I select other network operators for normal roaming service? If so, after selection,
would incoming calls to the China / Macau secondary number can still be received? A: Yes. Customers can select other operators in China but need to be aware that all services arising therefrom are
subject to standard roaming charges2. An additional fee of $0.98/min will be charged for received incoming calls to the China and Macau secondary numbers.
12. If I were in places other than China, what would be the call charges for incoming calls by my China
secondary number? A: It would be charged by standard roaming incoming call charges2, plus an additional charge of $0.98/min. 13. How to make IDD calls in China? How much does it cost? A: Customers could make IDD calls in China by adding prefix “+” along with the country code. Service charge3 will
be subject to the calling destination. 14. What would be the caller display on receiver handsets while making calls (voice or video) in different
countries? A: If the caller is in the Special Zones making outing calls, his or her China secondary number* will be displayed on
the receivers’ handsets. If the caller is in Macau making outgoing calls, his or her Macau secondary number* will be displayed on the receivers’ handsets. In other cases, the Hong Kong primary number* of the caller will be displayed on the receivers’ handsets.
Please refer to the table below: Location To Caller Display*
HK
HK number
HK number
China number
Macau number
Others number
China Special Zones#
HK number
China number
China number
Macau number
Others number
Macau
HK number
Macau number China number
Macau number
Others number
Rest of China
HK number
HK number
China number
Macau number
Others number
Other destinations
HK number
HK number
China number
Macau number
Others number
* The numbers to be displayed on the receivers’ handsets shall be subject to the supporting service scope and coverage which can actually been provided by the relevant roaming partner of 3HK (including but not limited to China Unicom) at each of the roaming areas.
15. Does "China˙HK˙Macau 1-Card-Multi-Number" support SMS/MMS services? And how? A: SMS: Without extra setting, customers can send or receive SMS via the Hong Kong, Macau or China mobile
numbers. Please note that SMS transmissions will be blocked for the China mobile numbers if they are connected to networks other than China Unicom when in China. MMS: While customers are in either Hong Kong, Macau or China, it is possible to receive and send MMS via their Hong Kong primary numbers, but not the Macau or China secondary numbers. Apart from that, customers would need to add the “+” & “country code” prior to the phone numbers (whether of Hong Kong, Macau, China or other countries/ areas) to which they are to send SMS/MMS. For example, “+8618612345678”, the “+86” is the country code of China.
16. Does "China˙HK˙Macau 1-Card-Multi-Number" support SMS Divert service? A. SMS Divert service shall be applicable to the Hong Kong primary numbers but not the China secondary numbers
and Macau secondary numbers at the moment. 17. What is the caller display on the receiver handset for sending SMS/MMS? A: For sending MMS, the Hong Kong primary number* of the customers will be displayed on the receivers’ handsets
regardless of the sender’s locations. For sending SMS, the caller display on the receivers’ handsets will be different depending on the sender’s locations. If customers are in Hong Kong or Macau or out of the Special Zones, the caller display on the receivers’ handsets will be the HK primary numbers*. If customers are in the Special Zones, there will be 2 different scenarios: (1) displaying the China secondary numbers* of the customers on the receivers handsets when the customers are sending SMS to China mobile numbers and (2) displaying the HK primary numbers* of the customers on the receivers handsets when the customers are sending SMS to mobile numbers of HK or other countries/ areas.
Please refer to the table below for more details:
Location Sending SMS to Caller Display*
HK
HK number
HK number China number
Macau number
Others number
Macau
HK number
HK number China number
Macau number
Others number
China Special Zones#
HK number HK number
China number China number
Macau number HK number
Others number HK number
Rest of China
HK number
HK number China number
Macau number
Others number
Other destinations
HK number
HK number China number
Macau number
Others number * The numbers to be displayed on the receivers’ handsets shall be subject to the supporting service scope and coverage which can actually been provided by the relevant roaming partner of 3HK (including but not limited to China Unicom) at each of the roaming areas outside Hong Kong.
18. Could I port my China / Macau secondary number of "China˙HK˙Macau 1-Card-Multi-Number" to
other network operators? A. We do not support this service at the moment. 19. How could I terminate the "China˙HK˙Macau 1-Card-Multi-Number" service? A. You can bring along the SIM card for the “1-Card-Multi-Number” service for terminating this service at any 3
retail shops. Remarks: 1. http://www.three.com.hk/website/appmanager/three/home?_nfpb=true&_pageLabel=P200470391219567710594
&lang=eng&pageid=562001 2. http://www.three.com.hk/website/appmanager/three/home?_nfpb=true&_pageLabel=P1000191351221718569718
&lang=eng&pageid=531001
3. http://www.three.com.hk/website/appmanager/three/home?_nfpb=true&_pageLabel=P200470391219567710594
&pageid=521101&lang=eng 4. http://www.three.com.hk/website/appmanager/three/home?_nfpb=true&_pageLabel=P200470391219567710594
&lang=eng&pageid=531301 5. http://www.three.com.hk/website/appmanager/three/home?_nfpb=true&_pageLabel=P200470391219567710594
&lang=eng&pageid=232001 #The term “Special Zones” used in this content currently covers Beijing, Shanghai and Guangdong (Shenzhen, Guangzhou, Fuoshan, Zhuhai, Shaoguan, Dongguan, Zhanjiang, Zhongshan, Zhaoqing, Huizhou, Shantou, Jiangmen, Shunde, Jieyang, Chaozhou, Meizhou, Qingyuan, Maoming, Yangjiang, Heyuan and Shanwei).
