EDWIN B.R. GBARGAYEEDWIN B.R. GBARGAYE

DM-217DM-217

DISCUSSANT/NARRATOR/ FACILITATORDISCUSSANT/NARRATOR/ FACILITATOR

Professor: Jo B. BitonioMDM-PSU

Challenges Opportunities

• Globalization global competition

-need to understand different cultures: develop new behaviors

Challenges Opportunities

• Advanced Information Technology knowledge creation and sharing

-impact on organization structure: how to design individual jobs: reengineering; benchmarking

Challenges Opportunities

• Continuous innovation and change

resistance to change

-change in what and how we learn: stimulating creativity; retraining

Challenges Opportunities

• Customer satisfaction quality products and services

-including employees in planning changes

Challenges Opportunities

• Time pressures: tough competition cutting corners: ethical dilemmas

-helping employees sort out ethical ambiguous situations

ethical dilemmas

Challenges Opportunities

• Employee empowerment

-giving up and taking responsibility

Challenges Opportunities

• Balancing work life conflicts: stress

-designing work places and jobs

Challenges Opportunities

• Declining employee loyalty

-motivating workers

Challenges Opportunities

• Temporariness: short-term stability

-learning to live with unpredictability

Challenges Opportunities-recognizing and addressing individual differences to ensure productivity; creativity; innovation and retention

• Work diversity background; gender; age; inclination; lifestyles; values; ethnicity; culture; work styles; family needs; personal goals