October 2015 QCOSS Conscious Leadership to end Homelessness Jessica Venegas Director, Strategic...
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Transcript of October 2015 QCOSS Conscious Leadership to end Homelessness Jessica Venegas Director, Strategic...
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October 2015
QCOSSConscious Leadership to endHomelessness
Jessica Venegas
Director, Strategic Partnerships
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Umuntu ngumuntu ngamantu.
I am a person through other people. My humanity is tied to yours.
— Zulu Proverb
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Leadership Practice
Marshall Ganz, Kennedy School 2014
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Shared Structure
• Behavioral Economics
• Movements/Campaigns are about change
and this book teaches you the science of
changing things
• Motivation + Data + Path Clearing =
Change
• Was used as the playbook for the 100,000
Homes Campaign
• Used Switch to ask the right questions in
designing campaign components
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April 21, 2023page 5 /
Shared Structure - Campaign
Theory of Change:•Scale is not achieved through strict replication, but through adaptation and conversation. The central task of scale is to create a well functioning infrastructure for a movement to share learning around promising early innovations.
•Create a movement around a measurable, time-bound goal– Build a community of learners who are not merely connected to each other,
but also accountable to each other– Use a shared sense of urgency and belonging to drive change at scale
•Invest in communications and storytelling– To act at scale, but also to speak at scale– Public policy is not separate from public discourse– Galvanize public support with a new story about what is possible
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Shared Structure - Campaign
• Leverage transparent data for improvement, not merely observation
- Measure the solution, not just the problem
- Use performance across communities to identify bright spots in real time
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Shared Action - Know Everyone by Name
• Registry Week– Volunteers walk the streets block by block to gather person-specific information
about their homeless neighbors. – Communities use this by-name data to prioritize the most vulnerable for
available housing and to advocate for targeted resources.
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Shared Action - Problem solving
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Shared Action - Zero Hero Problem solving
https://www.youtube.com/watch?v=Rai6HPuJKnQ&feature=youtu.be
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Shared Strategy -Focus on the Most Vulnerable
• Communities primarily target chronically homeless Americans:– Comprise just 18 percent of the US homeless population– Consume over 60 percent of all homeless service dollars– Live 27 years fewer on average than their housed counterparts
Portion of Homeless Population Portion of Resources Consumed
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Shared Strategy - Housing First
• Communities move chronically homeless individuals directly into permanent housing with accompanying supportive services:– On average, 84% of individuals remain stably housed – Service costs drop dramatically, even including the cost of housing
2.68
0.42
0.97 2.14
1.28
Public services cost for100,000 homeless
Service cost savings by housing100,000 homeless
Operating costs— supportive Services
Capital costs— housing facility improvement
Net cost to public agencies
Net savingsto public agencies
3.42-37%
US dollars (billions) adjusted for 2013 equivalent
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Shared Strategy - Real Time Data for Improvement
• We must use data for improvement, not merely for judgment– Must be granular and frequent enough to make real-time improvements– Must be widespread enough to identify best practices and bright spots– Must be personal enough to humanize the issue and change the story
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Shared Strategy – Transparent High Level Dashboard
[46%][48%][35%]
[52%]
[7%]
CHRONIC: 46% on track VETERAN: 35% on track
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Shared Story
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Shared Story
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Shared Story
https://www.youtube.com/watch?v=LM-fxPrSZZ8
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Shared Story – Your turn
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Shared Relationships - Partnerships
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Shared Relationships – Diffusion of Innovation
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Shared Relationships - Zero: 2016 Team25 staff, across 12 cities
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Leadership Practice
Marshall Ganz, Kennedy School 2014
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Conscious Leadership – thank you!
• https://www.youtube.com/watch?v=RS3iB47nQ6E&feature=youtu.be
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The Problem:Homelessness - Chronic & Veteran
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April 21, 2023page 24 /
The Problem:Homelessness – Chronic & Veteran
• We haven’t solved it:
– 85,000 chronically homeless individuals
– 50,000 homeless veterans
• It’s deadly:
– Reduces life expectancy, on average, by 27 years
• It’s costly not to act:
– We are spending 30 to 40% more, per person, than we need to
– Missing out in over a billion in savings by eliminating homelessness
• It’s immoral not to act:
– We know what works to end homelessness.
– It is solvable
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Our Aim: Get to Zero
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April 21, 2023page 26 /
The Aim:Get to Zero
• Work intensively with a targeted group of communities from across
the nation to do whatever it takes to end veteran homelessness by
Dec. 31, 2015 and chronic homelessness by Dec. 31, 2016.
• Create a tipping point to guide ALL communities to end chronic and
veteran homelessness
• Leave behind coordinated systems which can effectively end
homelessness for everyone as well as maintain “zero”
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April 21, 2023page 27 /
Target Audience:
• Multi-agency, community-based teams with a shared goal to end veteran and
chronic homelessness
– Continuum of Care (CoC), VA Medical Center, Public Housing Authority, Data
lead.
– Local Initiative leader, Providers, Health/Behavioral Health Systems
• Application Process: had to meet threshold, make commitments
• Communities applied between August-October 2014
• 71 communities selected in November 2014, including 4 states
• Communities launch participation at end of January 2015
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Target Audience:Threshold for Participation
• Commit to public, time bound goal
• Agree to shared definition of “zero”
• Able and willing to report housing placement data monthly
• Agree that if they fail to report for 2 months in a row, they have opted
out of the initiative
• Agree to have performance data shared publicly
• Establish community specific measures using shared methodology
• Agree to adopt specific evidence informed practices
• Key local leaders sign MOA, agreeing to threshold criteria
• Commit to working in the spirit of innovation, spread, and fun
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Zero: 2016 Theory of Change
All communities in Zero: 2016 will end veterans
homelessness (by 12/31/15) and will end
chronic homelessness for individuals (by 12/31/16).
Optimally functioning Zero: 2016 Team
Build a creative, connected and committed movementIncrease capability of local
leaders
Improve Housing Placement Performance