OCA Training Brochure_2011

COVER BINNENZIJDE LINKS

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TABLE OF CONTENTS

Table of Contents.................................................................................................................................................... 2 1. Introduction................................................................................................................................................... 5 2. Course planning............................................................................................................................................. 7 3. Policies and procedures................................................................................................................................. 9

3.1. General course conditions ........................................................................................................ 9 3.2. Application procedure for courses in brochure in nine steps ................................................... 9 3.3. Application procedure for study grant.................................................................................... 11

4. Induction courses ........................................................................................................................................ 13

4.1. PPD.......................................................................................................................................... 13 4.2. FCC .......................................................................................................................................... 14 4.3. HRCo Course............................................................................................................................ 15

5. (Para‐) Medical Skill & Knowledge Development........................................................................................ 17

5.1. Laboratory Workshop ............................................................................................................. 18 5.2. Laboratory Management Course ............................................................................................ 19 5.3. Workshop Field Surgery and Theater Management ............................................................... 20 5.4. Emergency surgical Preparation for Disaster and Conflict...................................................... 21 5.5. Tropical Pediatric Course ........................................................................................................ 22 5.6. ETAT – Emergency Triage and Treatment ............................................................................... 23 5.7. MHS – Medical Health systems............................................................................................... 24 5.8. Mental Health Course ............................................................................................................. 25 5.9. Integrated approach to Care for Survivors of Sexual Violence ............................................... 26 5.10. Sexual and Reproductive Health Workshop.......................................................................... 27 5.11. PSP – Populations en situations Précaire .............................................................................. 28 5.12. Response to Epidemics.......................................................................................................... 30 5.13. ECTE – European Course in Tropical Epidemiology............................................................... 31 5.14. Clinical HIV Management Course.......................................................................................... 32 5.15. Family Planning and Post‐Abortion Care............................................................................... 33 5.16. Emergency Obstetric Care..................................................................................................... 34 5.17. Managing Nutrition/Vaccination 2nd level ............................................................................ 35

6. Non‐Medical Skill and Knowledge Development.............................................................................................. 37

6.1. Intensive Course in Humanitarian Affairs ............................................................................... 38 6.2. WEDC – Water & Sanitation in Precarious Situations ............................................................. 39 6.3. WEDC II – Management of Water Supply and Sanitation in Precarious Situations ................ 40

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6.4. Basic ICT Officer Training......................................................................................................... 41 6.5. Advanced ICT Officer Training................................................................................................. 42 6.6. Medical Supply Training .......................................................................................................... 43 6.7. Water, Hygiene and Sanitation Workshop.............................................................................. 44 6.8. BLOG – Basic Logistics Course ................................................................................................. 45 6.9. LOGISTIX 7 Administrators Training ........................................................................................ 46 6.10. Advanced Fleet Management Course ................................................................................... 47 6.11. Advanced Electricity Course.................................................................................................. 48 6.12. On‐line Security Management Course .................................................................................. 49 6.13. FRITZ Certification for Humanitarian Logistics ...................................................................... 50

7. Management Development ........................................................................................................................ 51

7.1. FMC 1 – First Level Field Management Course ....................................................................... 52 7.2. FMC2 – Second Level Field Management Course ................................................................... 53 7.3. PMC – Project Management Course ....................................................................................... 54 7.4. SMT – Senior Management Course......................................................................................... 55 7.5. MMC – Medical Management Course .................................................................................... 56 7.6. LMC – Logistical Management Course .................................................................................... 57 7.7. PDD – Pool Development Days ............................................................................................... 58

8. LANGUAGE COURSES ........................................................................................................................................ 59 9. Annexes............................................................................................................................................................. 61

9.1. APPLICATION FORM................................................................................................................ 61 9.2. ROUTE DESCRIPTIONS............................................................................................................. 63

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1. INTRODUCTION

Within MSF‐OCA training is seen as an important instrument to strengthen skills, knowledge and behavior of our expat and national staff. Therefore MSF OCA invests in their talented staff by creating a continuous learning cycle, offering tailor‐made development possibilities as well as access to advanced‐level training, with the aim to enhance the quality of care to our beneficiaries. Through its training MSF‐OCA seeks the following objectives: Induction of MSF norms and values Increase technical skills and knowledge of our staff Improve management practices within our operations Increase retention of capable (potential) leaders and skilled professionals

Access to learning opportunities MSF OCA promotes the hereunder mentioned objectives as a systematic approach, in which PM&D (pool management and development unit) together with the Technical Support Departments work closely together to continue developing OCA training course provision to respond to field needs. • Increased access to training opportunities for all staff (national & expat) • Consistent and transparent process of application and selection for training courses • Use of OCA training courses is optimised in both the development of pools and of ‘management‐talent’ By continuously surveying and prioritising the competences (skills, knowledge and behaviour) required to fulfil certain tasks within MSF‐OCA, the organisation drafts an annual training plan. This agenda with a list of trainings is formalised in this OCA Training Brochure. Self‐evidently an employee or its line‐manager can also address other training needs of an individual or group. At first, the organization will try to match those needs with the available trainings as offered in the brochure. If not available, an employee or its line‐manager can propose (tailor‐made) trainings rendered in‐house or through an external institute or school. Within this brochure the following training types are specified and can be found in the different chapters of this course brochure:

• Chapter 4: Induction Training. Induction training is given before or immediately after employment. This training is aimed at acquainting staff with MSF’s principles and values as well as providing basic insight in the work and set up of the organisation.

• Chapter 5&6: Technical Skill and Knowledge Development Training. These trainings are offered to provide participants with new or updated tools, theories and procedures and/or update and maintain the specialized subject-matter knowledge of staff members.

• Chapter 7: Management Development Training. These trainings are designed to upgrade the knowledge, skills, and ability of employees to help them take on greater responsibility in their current or future (higher) positions, or to make a ‘career’-switch.

• Chapter 8: Language Courses. The courses are specially designed for staff members assigned to locations in which the exchange language is not their native language.

Talent management What is Talent Management? The alignment of MSF OCA’s staff with the current and future need of MSF OCA by placing the right employees in positions that maximize their value and benefit MSF OCA. Cohesive talent management refers to how talent is defined, attracted, selected, developed, progressed, tracked and retained within MSF OCA. Effectively, Talent Management is an HR strategy.

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Why Talent Management? Our operational response requires HR to provide sufficient numbers of the right people with the right skills and knowledge, in the right roles. The goal of talent management is the much more general, but the most important task to help the organization to achieve its overall objectives, by efficient resources management and investing in the right people. Talent Management will help MSF OCA anticipate operational ambition and strategy. This is the optimal time to undertake this, because we are expecting operational growth (need for experienced staff) and because our programmes become more complex (need for specialist roles). At the same time we want to respond to feedback from staff on their need to know what options there are to grow within the organization. Too often our staff feel that placement in positions happens hap‐hazard without giving much thought to individual development needs. Through talent management we will do our upmost to provide learning and development options both within your current job as well as moving into other positions in the future. A tailor‐made development plan could then include: • Exposure to specific MSF contexts through planned placement to particular MSF programmes and carrying

out particular tasks • On the job training (including coaching and mentoring) • Attending relevant MSF training courses Each chapter referring to specific trainings will start off with a visual overview of training opportunities. These different overviews are not meant to stop people from moving between different development options. There should and will be continuous options to develop both technical and management skills should this fit the individual.

Pre departure preparation course for Logisticians (e‐learning) In the last year the Field Support Unit has developed two courses –one for tech logs and one for log administrators‐ for first mission logisticians. The objective is to train all logistics expat staff before they arrive in the field in the basic MSF procedures and tools that are essential for the work of a logistician. The courses will be deployed in the first half of 2011 and will be online. With the development of these courses MSF has created in‐house capacity to develop and deploy online E‐learning. In the coming year we will investigate how we can make use of the created capacity to increase our training agenda, and better meet the operational needs of the organization.

Management Trainings In the End of Mission survey from 2009 one of the main findings was that there is a real need to improve our management in the field. We have an abundance of supervisors and managers in the field both in national staff and expat positions and as MSF OCA we want to invest in increasing their management skills and knowledge. At the same time we want to increase learning opportunities by providing training to a group of managers which consists of both national and expatriate staff who will have ample opportunity to share experience and learn from each other. For this reason we will implement more second level field management courses where participants will be a mix of national and expatriate staff in management/supervisory roles. Participants will have an opportunity to learn from each other and after the course work together on improving project management in their missions.

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2. COURSE PLANNING

Month: Course: Begins: Ends: Location: January PPD 21‐jan 28‐jan Holland LOGISTIC 7 ADMIN. COURSE 24‐jan 02‐feb Abidjan February PSP 13‐feb 27‐feb Geneva LOGISTIC 7 ADMIN. COURSE 28‐feb 09‐mar Abidjan LAB. WORKSHOP (English) 21‐feb 25‐feb Nairobi March HRCO 01‐mar 11‐mar Barcelona SEXUAL VIOLENCE WORKSHOP 14‐mar 17‐mar Nairobi LMC 13‐mar 25‐mar Holland RESPONCE TO EPIDEMICS 14‐mar 18‐mar France April PPD 2X 30‐mar 07‐apr Germany ADVANCED ICT OFFICER TRAINING 04‐apr 08‐apr Uganda FCC 11‐apr 16‐apr Holland PMC 03‐apr 15‐apr Holland WEDC 04‐apr 15‐apr UK BLOC 11‐apr 22‐apr Brussels May LAB WORKSHOP 02‐may 06‐may Nairobi BLOC 02‐may 13‐may Brussels ADVANCED ELECTRICAL COURSE 28‐apr 07‐may Uganda MHS 15‐may 27‐may Brussels EMERGENCY SURGICAL PREPAREDNES may may Sweden June POOL DEVELOPMENT DAYS 03‐jun 04‐jun Holland MHS 05‐jun 17‐jun Geneva PPD 2X 10‐jun 17‐jun Germany WATSAN WORKSHOP 06‐ jun 11‐ jun Holland July WEDC II 04‐jul 15‐jul UK HRCO 03‐jul 15‐jul Geneva HRCO 03‐jul 15‐jul Brussels MHS 03‐jul 15‐jul Holland August LAB. MANAGEMENT COURSE 01‐aug 12‐aug Holland BLOC 01‐aug 12‐aug Brussels PPD 19‐aug 26‐aug Holland FCC 29‐aug 03‐sep Holland EUR. COURSE TROP. EPIDEMIOLOGY (ECTE) 22‐aug 09‐sep Berlin September INTENSIVE COURSE HUMANITARIAN AFFAIRS 04 sep 17‐sep Holland ADVANCED FLEET MANAGEMENT 06‐sep 16‐sep Uganda WEDC 12‐sep 23‐sep UK PMC 18‐sep 30‐sep Holland PSP 18‐sep 02‐oct Paris BLOC 19‐sep 30‐sep Brussels October SEXUAL & REPR. HEALTH COURSE 26‐sep 07‐oct Holland LMC 17‐oct 28‐oct Holland NUT / VAC 2ND LEVEL (PSP‐LEVEL) (French) 09‐oct 22‐oct Breville/Paris SMT 30‐oct 11‐nov Holland SEXUAL VIOLENCE WORKSHOP 31‐oct 03‐nov Amman November PPD 2X 28‐oct 04‐nov Germany FCC 07‐nov 12‐nov Holland TROPICAL PAEDIATRIC COURSE 14‐nov 18‐nov Malawi MMC 19‐nov 02‐dec Holland HRCO 19‐nov 02‐dec Holland December MHS 05‐dec 19‐dec Brussels PPD 09‐dec 16‐dec Holland RESPONSE TO EPIDEMICS (FR) 05‐dec 09‐dec France MENTAL HEALTH COURSE 05‐dec 16‐dec Holland To be decided FIELD SURGERY To be decided To be decided Kampala FAM. PLANNING & ABORTION CARE To be decided To be decided Nairobi CLINICAL HIV MANAGEMENT To be decided To be decided South Africa On Demand ETAT MSF projects EMERGENCY OBSTETRIC CARE MSF projects BASIC ICT OFFICER TRAINING MSF projects MEDICAL SUPPLY TRAININGt MSF projects ONLINE SECURITY MANAGEMENT MSF projects FRITZ E‐learning 1st LEVEL FIELD MANAGEMENT COURSE MSF projects 2nd LEVEL FIELD MANAGEMENT COURSE MSF projects

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3. POLICIES AND PROCEDURES

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• Applications consist of three documents: an application form, a letter of motivation and a letter of recommendation from a line manager (coordinator). Applications for all internal and external courses mentioned in this brochure should be sent to the HRD assistant, unless otherwise specified. Where applicable (and under the condition that the course application has been approved) the assistant will further process the course registration forms to the external training institutes.

• MSF‐OCA participants will be asked for a commitment to MSF‐OCA after completing a course with a

minimum of 3 months (see brochure information specified per course) to commence after the course. • International travel expenses are paid for by the project country or by HRD if the participant is not on a field

contract, HRD refunds national travel expenses in the country where the course is executed. • Boarding and lodging during the course are paid for by HRD in the case of international courses. For travel

days before and/or after a course, the project is responsible and needs to arrange for both the lodging costs and per diem for the participant. In case no meals are provided during the course, the participants will receive a per diem. For international courses in Europe this is set at €17, ‐ per day. National Staff will receive an additional €5, ‐ more. (This means they will receive €5, ‐ per day when catering is provided and €22, ‐ when no catering is provided). Courses provided in‐country follow the local per diem policy.

• Insurance for OCA staff during the course will be taken care of by MSF‐OCA (health, luggage and liability). If

you have questions about your insurance please contact the HRD assistant, Amsterdam, telephone (31) (20) 520 8775. Participants from other OC’s are kindly referred to their respective OC, who will to take care of the insurance.

• The HRD assistant will provide OCA staff with a letter of invitation (LOI) needed to obtain a visa. Participants from other OC’s are kindly referred to their respective OC to take care of the LOI.

• A certificate of attendance will be issued after completion of a MSF OCA course. • A selection committee will decide which candidates will be admitted and/or receive funding. The aim is to

inform the candidate 6 weeks before the beginning of the course.

• The course fee payable by employee will be exonerated by completing a period of service commencing after the end study. An amount of € 300 will be recovered from the participant for each month the continued service with MSF‐OCA falls short of the agreed time. The so‐called working back periods can vary per training and is stipulated specifically per course under ‘study‐agreement’.

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1. Application: For personal advice on your career and training possibilities and interest you can contact your HRO. If you want to apply for a course, inform your HRO & Line‐manager and send the following documents

to the HRD Assistant: A. Application form B. Motivation letter C. Recommendation letter from your coordinator or HOM

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2. The deadline to send your application is two months before the start of a course. The participant selection takes place two months before the start. In case of an exception this is

mentioned per course. Applications that are received too late will not be taken up in the selection procedure:

You should re‐apply for the next training. Please be aware that in general there are a lot more applications then available positions on the

course. 3. The selection procedure for a course: Is facilitated by the HRD assistant and selection decision are made by relevant pool manager in

conjunction with the relevant department. The outcome of this selection can be twofold: you are accepted, or you are not accepted. The HRD assistant will notify you of the result of the selection. If you are not accepted: HRD and all

involved spend a considerable amount of time on the selection process in which all perspectives are measured against each other. Reasons why you are not selected can be:

You might not fit the criteria for the course as yet. You might fit the criteria for the course, but because of limited places on the course you are not selected.

In your mission there might already be a number of expats with these qualifications while on the mission of other applicants this is lacking. We also look very much at what the missions require.

If you are not accepted but you meet the basic entrance criteria for the course, you will be encouraged to apply again in the future. The outcome will not be discussed and should be accepted.

To re‐apply again for the same course in the future, you will have to enter the procedure again from the start. This because HRD cannot know if you still will be with MSF at the time of the new course or if the priorities are changed. HRD does not keep applications.

If you are (in rare cases) on a waiting list, you will be notified and informed again as soon as a place is available for you.

4. If you are accepted to the course; Always confirm your participation! You will receive an invitation for the course and more information by the HRD assistant. You may have to fill in some forms, for visa and insurance for example, and return them as soon as

possible. 5. Boarding and lodging: In principle all MSF courses are residential and therefore boarding and lodging are taken care of during

the course period. You will receive a per diem if on a course the catering is not taken care of. 6. Travel arrangements: International travel and accommodation before and after the course will need to be arranged by the

project. Your FinCo will arrange your travel and accommodation arrangements with Multatuli, email is msf‐[email protected]

If you are in between missions you can arrange your journey directly with Multatuli. You are responsible to have this arranged, or can ask for assistance of your HRO.

Travel schedules should be sent to the HRD assistant. 7. Per Diem: The project needs to supply per diem for the days before and after the course to the participant. If you

are in between missions, please contact HRD assistant. 8. Visa: If you need a visa to attend the course, you should arrange your visa by yourself or through your

Finco; this might take up to 6 weeks. A format for a Letter of Invitation (LOI) is included in the course invitation and needs to be completed and returned to the HRD assistant as soon as possible. The signed letter will be returned to you by the HRD assistant. This applies to OCA staff only. Participants from other OC’s are kindly referred to their respective OC to take care of the LOI.

Questions: please do not hesitate to contact the HRD assistant through email: [email protected]

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MSF‐OCA offers the possibility of a Study Grant for those that would like to further their career development through shorter or longer courses or studies in relation with their commitment to work for MSF OCA.

A STUDY GRANT CAN BE APPLIED FOR: Either to pay fully the fee of the specific course or study Or to pay partially the fee of the specific course or study.

CONDITIONS:

The general course conditions as stated in paragraph 3.1. are applicable for these studies. An additional condition is that work during your working back period does not count for the FSB (Field

Stay Bonus) arrangement in the labor terms and conditions. You have to be ready to go to the field within due time after completing your course or study.

TO APPLY FOR A STUDY GRANT, WE REQUIRE THE FOLLOWING DOCUMENTS FROM YOU: • A completely filled in MSF Course application form • Your current CV • A letter of recommendation from your (most previous) Head of Mission or Operational Director. • Your motivation letter. Please include the following information:

• Full name of the course: • Dates for the course: • Location of the course: • Amount you are applying for: • Please mention the curriculum of the course:

RECOMMENDATION LETTER; The recommendation letter has to come from either an OPERATIONAL MANAGER or the Head of Mission of your (last) mission. It should clearly state in what capacity the Head of Mission (or OM) believes the course or study will benefit you in regards to your (future) work with MSF. The recommendation should also provide an account of your performance on the job, personal experience of working with you, and any other information that the Head of Mission (OM) thinks relevant.

MOTIVATION LETTER; In this letter you clearly state what your future plans and commitment are in regards to MSF OCA, your specific goals and plans, and how you think the course would be beneficial to your (future) MSF OCA job and how it fits your development.

NOW THAT YOU HAVE SENT ALL OF THE REQUIRED DOCUMENTATION TO THE HRD ASSISTANT IN AMSTERDAM, WHAT HAPPENS NEXT? The relevant pool manager will be asked to provide an advice to the PM&D coordinator taking into account previous evaluations, and input from HRO and Support department. An important consideration is if the course fits into your development and future jobs within MSF OCA. Other factors that will be taken into account are future commitment, and trainings history with MSF‐OCA, and already existing work back obligations in your file.

Once all of the above information and recommendations are compiled and analyzed, the PM&D Coordinator takes a decision.

The HRD assistant will communicate this decision to the applicant and further follow up with the study agreement if the grant has been agreed to.

HOW LONG DOES IT TAKE? Generally, we can give you an answer to your request within six weeks to two months after receiving your application (providing we have received all the proper documentation from you).

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4. INDUCTION COURSES

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TARGET GROUP All new field volunteers without or with less than 3 months of MSF experience. THE OVERALL OBJECTIVE To familiarize First Missioners with Humanitarian Action, MSF mission and identity, roles and responsibilities within the teams. To familiarize FM’s in MSF security policy and to provide an overview and scope of the different MSF activities. DURATION 8 days DATES January 21 – 28 Holland March 30 – 07 April Germany 2X June 10 ‐ 17 Germany 2X August 19 ‐ 26 Holland October 28 – 04 November Germany 2X December 09 ‐ 16 Holland LOCATION Holland or Germany. ENROLMENT Expat to discuss availability for participation in upcoming PPD’s with their recruiter. Recruiter will propose expat for a PPD to the PM&D unit. SELECTION The group of pool managers will make the selection based on the short term and long term field needs for specific profiles. STUDY AGREEMENT N.A. NUMBER OF PARTICIPANTS 35 ‐ 40 participants

COURSE CONTENTS

• MSF & Humanitarianism • MSF Projects • Role of FM & Cross cult. comm. • Orienteering Game • Responsible behavior in the field • Expat health (Stress Management) • 1st mission volunteer presentations • Staff management • Information Communication Technology • Water and Sanitation (Logistic issues)

• Communications/Media • MSF Information Sources • Humanitarian affairs • Supply management • Reproductive health • Mental health • Safety & security • Introduction to emergencies • TB & HIV • Nutrition • Casework in teams

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TARGET GROUP (Future) Financial & HR Coordinators

ENTRANCE CRITERIA Fulfil the profile of a Financial (& HR Coordinator), specific criteria: Minimum of 2 years experience in financial administration (accounting and reporting) or financial management (planning and budget control), and fluent in spoken and written English.

THE OVERALL OBJECTIVES After the course Financial & HR Coordinators are able to: • Coordinate ‐ and advise on financial & local human recourse management issues, of all the projects in the

project country and in the capital. • To organize various expat administration related tasks. DURATION 6 days, 4 days on Finance & Administration and 2 days on National Staff Management. DATES April 11‐ 16 Augustus 29 ‐ 03 September November 07‐ 12 LOCATION HQ Amsterdam, Holland. ENROLMENT Application form, CV & motivation letter to be send to HRM field. National staff has to send a recommendation letter from the Country Manager and Financial & HR Coordinator as well. SELECTION The selection will be done by Pool Manager FinCo’s in consultation with the HRO’s in the different partner sections and the Finance & Administration Unit following an intake interview and financial test. Selection takes place at least four weeks before the beginning of the course. STUDY AGREEMENT N.A. NUMBER OF PARTICIPANTS Maximum of 10 participants per course. COURSE CONTENTS • Financial administration. • Financial management and administration. • Organization procedures and tools. • MSF donor strategy. • Procedures for institutional fund‐raising. • Expat HRM. • (Institutional) donors and their requirements. • Role of the FinCo in the CMT. • MSF‐OCA national staff management policies and guidelines.

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TARGET GROUP (Future) Human Resources coordinator (HR Co) THE OVERALL OBJECTIVES At the end of the course, the participants will be able to guarantee an efficient HR management for the mission. 1. To promote HR position, roles and responsibilities and inform the mission of the HR challenges facing MSF 2. To identify the stakes of human resources in a project, mission, country 3. To ensure the administrative and legal management of the mission 4. To ensure the career management of national and international staff in the field 5. To ensure the well being of the employee and the correct functioning of team at each step of the employee, team cycle

DURATION 14 days DATES March 01‐11 Barcelona July 03‐15 Brussels and Geneva November 19‐ 02December Holland LOCATION Barcelona, Brussels, Geneva or Amsterdam ENROLMENT Send your application form with your motivation letter as well as a recommendation letter from your Head of Mission to the HRD assistant in Amsterdam. SELECTION The selection will be done by Pool Manager HRCo in consultation with HRM support department. Selection takes place at least 6 weeks before the beginning of the course. STUDY AGREEMENT There is a working back period of 6 months NUMBER OF PARTICIPANTS Max.15 participants (in total) in the Holland course and 4 OCA participants per course in the other OC sections. COURSE CONTENTS

• HR roles and responsibilities • Recruitment • Development and competencies • Management styles • Communication • Stress management • Feedback • Homère • Salary and indexation • Legal affairs • Administration • Budgeting • Strategic HR

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5. (PARA‐) MEDICAL SKILL & KNOWLEDGE DEVELOPMENT

(para) medical roadmap

Time

Field surgery/anesthesia &theatre management

Competencies based assessment

Recruitment

PPD

Tropical pediatrics

Emergency triage and assessment (ETAT)

Nutrition/vaccination level 2

Sexual violence workshop

At least 1 or in 1st mission RN/MD/Midwife/ medical specialist

At least 2 missions with MSF (potential for) coordination

At least 1 or in 1st mission Lab/ mental health/surgery

Laboratory workshop

Laboratory management course

Response to epidemics

Population en situations précaire (PSP)

Mental health course

Sexual & reproductive health

European course in tropical epidemiology

Clinical HIV management

Family planning and post‐abortion care

Second level medical training (MHS)

Continued developmentthrough experience in m

ission

MMC

FMC 1

PMC

SMT

FMC 2

4th or more missions + coordination

Development through training

PDD

Meets criteria MedCo/PC pool + recommendation HoM/PC/MedCo

Recommendation 2 OM’s

Emergency obstetric care

Emergency surgical prep.

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TARGET GROUP All laboratory expats working in field missions, pool laboratory expats, and senior national laboratory staff. ENTRANCE CRITERIA All MSF OCA laboratory supervisors (MSF intersectional Expat and National staff or Key MoH staff) THE OVERALL OBJECTIVE Elaborate briefing on current developments in the field of laboratory testing. Further continued professional education, and strengthening of the laboratory practice within MSF‐OCA by both practical and theoretical training, and the exchange of practical experience between laboratory personnel. DURATION 5 days DATES February 21 – 25th 2011 May 2‐ 6th LOCATION Nairobi, Kenya Myanmar version, in Yangon. Date to be determined. ENROLMENT Send your application form to the HRD assistant and laboratory specialist in Amsterdam at least two months before the course SELECTION The Public Health department (Laboratory Specialist) together with the relevant pool manager will make the selection six weeks before the start of the course. STUDY AGREEMENT There is a working back period of 6 months NUMBER OF PARTICIPANTS English course: 30 ‐ 40 French course: 10 ‐ 15 COURSE CONTENTS Theoretical and practical training in identified problems arising in fieldwork. Standardization of methodologies across MSF OCA Small group and plenary sessions for the sharing of skills and experience. Poster presentations by participants. Practical laboratory work. TEACHING METHODS Lectures Laboratory practical work Poster presentations Case studies Small group discussions with plenary session

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TARGET GROUP Experienced Laboratory Expatriates and National Laboratory Supervisors currently working in laboratory programs ENTRANCE CRITERIA Participants will need to be fluent in written and spoken English and intending to extend working in MSF OCA. THE OVERALL OBJECTIVE Over the last 4 years, the scale and scope of MSF OCA laboratory programs has expanded significantly. Laboratory testing is becoming increasingly integrated into MSF medical programs, both at the primary health care level and supporting more complex medical interventions. Good laboratory management skills are essential to meet these demands. This course is designed to provide training in the laboratory management skills needed in programs where there is a large laboratory component (either at an individual laboratory level or for managing regional laboratory programs). DURATION 12 days DATES August 01 – 12 LOCATION Holland ENROLMENT Send your application form with your motivation letter as well as a recommendation letter from your Medical Co‐ordinator to the HRD assistant and Laboratory Specialist in Amsterdam. SELECTION The Public Health department (Laboratory Specialist) and the pool manager will make the selection six weeks before the start of the course. STUDY AGREEMENT There is a working back period of 4 months. NUMBER OF PARTICIPANTS 12‐15 COURSE CONTENTS Project planning skills including: Interpersonal and staff management skills including: Planning process – objectives and outcomes Effective meeting procedures Situation analysis ‐ problems and opportunities Team dynamics Key performance indicators Staff performance and development Cost factors Brainstorming and creative problem solving, dealing with unexpected changes Management skills including: Laboratory workload, workflow and performance monitoring Monitoring expenditure, supplies and maintenance Laboratory design and safety Patient records management Getting the resources you need Negotiation, dealing with conflicting demands MSF project team liaison Presentation and reporting skills

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TARGET GROUP Doctors and theater Nurse/Anesthetists (Expat and National) working in the field ENTRANCE CRITERIA Priority will be given to those actively working in an MSF project involving surgery or operating room and anesthesia (ideally a Dr and theater/anesthetic nurse per project) THE OVERALL OBJECTIVE

• To enhance overall surgical care of injured patients • To improve theater management and sterilization • To improve pre‐op, anesthetic and post‐op care

DURATION: 3 days DATE To be communicated LOCATION Nairobi ENROLMENT Send your application, motivation letter and recommendation from Med Co/HoM to the HRD assistant in Amsterdam SELECTION PHD surgical advisor and pool manager will make a selection 2 months prior to the start of the course STUDY AGREEMENT The working back period is 6 months NUMBER OF PARTICIPANTS 15 ‐ 20 places COURSE CONTENT

• Principles of war surgery • Infection and surgery • Theater organization / Sterilization and autoclaving • Triage and mass casualty plans • Pre and post op reanimation • Practical anesthesia for the field • Management of fractures / external fixation • Burns in Africa • Interactive case discussion

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55 ..44 .. EEmmeerrggeennccyy ssuurrgg ii ccaa ll PPrreeppaarraatt iioonn ffoorr DDii ssaass tteerr aanndd CCoonnff ll ii cc tt

TARGET GROUP Surgeons and theatre nurses who have had recent MSF disaster experience and also those who wish to be available for future disasters /conflicts and who have significant MSF general experience. THE OVERALL OBJECTIVE To improve MSFs surgical Teams preparedness for emergency deployment to conflict or disaster settings DURATION: 2 days DATE May LOCATION Sweden ENROLMENT Send your application, motivation letter and recommendation to the HRD assistant in Amsterdam SELECTION PHD surgical advisor and Pool manager will make a selection 1 month prior to the start of the course STUDY AGREEMENT N.A. NUMBER OF PARTICIPANTS Up to 20 places COURSE CONTENT

o Different types of disasters, context o Principles of damage control surgery in disaster settings o Working with limited resources, is it possible to maintain quality of care? o Reality of surgery in disaster /conflict – Phase 1 and 2 o Triage – the reality o Managing mass casualties – planning o What MSF facilities will I have? What should I do? o Managing chest / head injuries in disaster – phase 1 o Managing ortho fractures in Phase 1 and Phase 2 o Flaps and external/internal fixation o Amputation guidelines – avoiding unnecessary amputations o Burns care in disaster o HDU/ITU reality –what can be done ? o Handling the media. o Common team problems and management o Data collection / interpretation o Sterilisation – the reality phase 1 o MSF Treatment protocols and guidelines

METHODOLOGY Course involving lectures, practical workshop, and model working planning disasters in teams. The emphasis is on practical working group problem solving and on practical feedback and analysis and lessons learnt from the recent disaster/conflict experience.

22

55 ..55 .. TTrrooppii ccaa ll PPeedd iiaa tt rr ii cc CCoouurrssee

TARGET GROUP MSF doctors, Clinical Officers and Consulting Nurses (national or expatriates). ENTRANCE CRITERIA Priority will be given to staff currently working in clinical practice & involved in pediatric care. Ideally candidates should have completed at least one MSF mission. THE OVERALL OBJECTIVE

• To improve the basic knowledge in tropical pediatrics (common syndromes and diseases). • To improve pediatrics differential diagnostic skills through interactive sessions and case presentations. • To improve confidence with pediatric issues and treating critically ill children

DURATION OF THE COURSE 5 days DATE November 14 ‐ 18 LOCATION Blantyre, Malawi ENROLMENT Send your application form with your motivation letter as well as a recommendation letter from your Head of Mission to the HRD assistant in Amsterdam. SELECTION The HRM and PHD department will do the selection two months before the beginning of the course. STUDY AGREEMENT There is a working back period of 6 months. NUMBER OF PARTICIPANTS Max 20 participants per course. (10 OCA participants and 10 participants from other sections) COURSE CONTENT

• Introduction in Tropical Pediatrics • Critically ill child • Respiratory distress • Nutritional disorders I • HIV and Tb • Anemia

• Malaria • Child health in conflict • Nutritional disorders II & Neonatology • Specific t(r)opics I • Specific t(r)opics II

23

55 ..66 .. EETTAATT –– EEmmeerrggeennccyy TTrr iiaaggee aanndd TTrreeaattmmeenntt

TARGET GROUP All medical staff in projects involved in direct clinical pediatric care in OPDs and IPDs. ENTRANCE CRITERIA Medical staff should be involved in clinical pediatric care in the projects THE OVERALL OBJECTIVE At the end of the ETAT training the participant is able to triage all sick children when they arrive at a health facility, into those with emergency signs, with priority signs, or non‐urgent cases and provide emergency treatment for life‐threatening conditions DURATION 4 days (additional modules can be added based on needs) DATE To be organized LOCATION In the projects ENROLMENT Send your application form with your motivation letter as well as your recommendation letter from your line‐manager to the Medical Coordinator in the capital of the project country. SELECTION The Medical Coordinator and the PHD trainer will do the selection two months before the beginning of the course. STUDY AGREEMENT There is a working back period of 6 months NUMBER OF PARTICIPANTS Max 20‐ 24 participants per course, depending on the availability of facilitators (8 participants per 1 facilitator) COURSE CONTENT

Module One: Triage and the “ABCD” concept; Explanation about concepts and process of Triage/Treatment

Module Two: Airway and breathing: assessment, clinical management of sick child

Module Three: Circulation includes assessment of circulation, shock, treatment of shock

Module Four: Coma and convulsion, assessment child’s neurological status, treatment of coma and convulsion

Module Five: Dehydration includes assessment for severe dehydration, treatment of severe dehydration in an emergency setting, re dehydration (without shock or severe malnutrition), severe dehydration with severe malnutrition

Module Six: Case management scenarios

Module Seven: Implementing ETAT contains how to implement ETAT in your hospital, advocacy, patient flow and tasks, material resources, developing individual plans of actions

Additional Modules could include neonatal care, burns

24

55 ..77 .. MMHHSS –– MMeeddii ccaa ll HHeeaa ll tthh ssyyss tteemmss

TARGET GROUP Medical staff both international and national ENTRANCE CRITERIA Medical staff should have worked at least 1‐1½ year for MSF THE OVERALL OBJECTIVE The participants will be able to manage medical services on project level, using the tools, skills and knowledge provided in the course DURATION OF THE COUSE 2 weeks DATE May 15‐27 June 05‐17 July 03‐15 December 05‐19 LOCATION In the different MSF operational centers and at regional and national level ENROLMENT Sent your application form, motivation letter and recommendation from your line‐manager or MedCo to the HRD assistant SELECTION The relevant pool manager and the PHD will do the selection two months before the beginning of the course. STUDY AGREEMENT There is a working back period of 12 months NUMBER OF PARTICIPANTS Max 20 participants per course COURSE CONTENT

• Overview issues around MSF project planning • Data management • Health services Management; incl. agreements, set‐up and flows in HS, HRM, Supervision of staff and activities • Essential requirement of Water and Sanitation • Universal precautions and sterilization • Pharmacy management set up, systems and policies • Health Systems set up • Medical anthropological approaches (health seeking behavior) • Malaria • Mental Health • Nutrition • Vaccination • HIV/Aids and TB • Surgery and emergency units • Reproductive Health • Pediatric and neonatal care • Lab management

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55 ..88 .. MMeennttaa ll HHeeaa ll tthh CCoouurrssee

TARGET GROUP Experienced MHO’s (expats), experienced local MH‐workers in a Team‐leader or Supervisor position. THE OVERALL OBJECTIVES Improve participants’ competencies on Mental Health issues in MSF DURATION 11 days DATES December 5–16 LOCATION Bakkum or Egmond, Holland ENROLMENT Send your application form with your motivation and CMT recommendation letter to the HRD assistant in Amsterdam. SELECTION The HRM/HRD department and Public Health department will do the selection two months before the start of the course. STUDY AGREEMENT There is a working back period of 12 months as a Mental Health Officer/National Staff Supervisor/Team‐leader in the field. COURSE CONTENT:

• Introduction, expectations etc. • Project presentations • Overview of MH programs in MSF • Data Analysis Overview (MSFOCA) • Mental Health assessment • Community Work + IEC • Counselling Approaches (MHO) • 5 Types of Problems (NS) • Training for trainers • Counselling Trauma symptoms (NS) • SGBV (MHO) • Counselling sexual violence survivors (NS) • HIV/TB • Motivation Enhancing communication • Psychiatry • Children • Nutrition • Emergency • Case study • Monitoring + Analysis + Indicators

26

55 ..99 .. IInntteeggrraatteedd aapppprrooaacchh ttoo CCaarree ffoorr SSuurrvv ii vvoorrss ooff SSeexxuuaa ll VViioo lleennccee

TARGET GROUP National and International staff (doctor, nurse, midwife, counselor) working in field missions and having a leading role in the implementation of care for rape survivors. THE OVERALL OBJECTIVE To have staff in the field better prepared to provide care for rape survivors. Strengthening of current capacity by both practical and theoretical training and the exchange of practical experience in the group DURATION 4 days DATES March 14‐17 Nairobi October 31‐03 Amman LOCATION Nairobi: for the Africa region including Colombia/Haiti Amman: for the Asia region ENROLMENT Send your application form with your motivation letter as well as a recommendation letter from your Head of Mission to the HRD assistant in Amsterdam: [email protected] The application must be received at least two months before the course. SELECTION The Sexual Violence Working group will make the selection with the Pool manager six weeks before the start of the course STUDY AGREEMENT There is a working back period of 12 months. NUMBER OF PARTICIPANTS Minimum 10, maximum 20 COURSE CONTENTS MSF policy and position paper on Sexual Violence Basic communication skills How to make services accessible and available Organization of care in the clinic Networking and partners in sexual violence Identification of rape survivors History & physical exam of a rape survivor Medical protocol for rape Medical certificate and other legal issues Sensitization of the community Issues related to program implementation and follow‐up care

TEACHING METHODS • Sharing of experience • Lectures • Case studies • Small group discussions with plenary session • Role plays

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55 ..1100 .. SSeexxuuaa ll aanndd RReepprroodduucctt ii vvee HHeeaa ll tthh WWoorrkksshhoopp

TARGET GROUP Midwives, nurses, MDs and obstetricians ENTRANCE CRITERIA Currently working in an S&RH program component of a MSF mission; involved in the planning to develop an SRH component in current mission; planning to work in a mission with SRH activities within the next 3 months; preferably having done more than 1 mission with MSF – non‐first missioners will have priority over first‐missioners OVERALL OBJECTIVE MSF health staff involved in SRH activities is better able to implement the main components of the MSF SRH Policy in their projects. SPECIFIC OBJECTIVES Participants understand the importance of SRH and its impact on global health (physical, psychological and social). Participants have gained the knowledge and confidence to implement a (minimum) package of activities in SRH, like various components of ante‐ and postnatal care, basic and comprehensive obstetric care and family planning, SGBV care. Participants are familiar with several SRH ‘sub‐policies’ and care protocols (e.g., regarding abortion care/ToP, care for victims of SGBV, STI treatment, FGM, fistula). Competencies of participants in practical life saving skills (vacuum extraction, MVA, management of PPH, sepsis, eclampsia management, breech delivery, insertion of IUD, neonatal resuscitation) have increased. Participants have an increased knowledge of issues regarding set‐up, management, data collection and monitoring of RH program components. DURATION 14 days DATES September 26‐ 07 October LOCATION Holland ENROLMENT Send your application form with your motivation letter as well as a recommendation letter from your Head of Mission to the HRD assistant in Amsterdam: [email protected] SELECTION Selection will be done by the PHD and the Pool manager 2 months before the start of the training. STUDY AGREEMENT There is a working back period of 12 months in a relevant MSF position. NUMBER OF PARTICIPANTS Maximum of 22 participants from all sections; in April: OCA has 4 places, in October: OCA has 12 places

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COURSE CONTENT

• MSF S&RH Policy • Strategies to reduce maternal and perinatal

mortality • Implementation of quality antenatal care services • Basic and comprehensive emergency obstetric

care • Managing childbirth complications • Prevention of mother‐to‐child transmission of HIV • Implementation of quality postnatal care services • Care of the rape survivor

• Laboratory services in S&RH • Programming for obstetric and traumatic fistula

care • Safe abortion care and post‐abortion care • Female Genital Cutting • Neonatal care and neonatal resuscitation • Family planning • Reproductive tract infection, including HIV/AIDS • Teaching aids

55 ..1111 .. PPSSPP –– PPooppuu llaa tt iioonnss eenn ss ii ttuuaatt iioonnss PPrrééccaa ii rree

TARGET GROUP Priority to medical staff with potential for a coordinating position (at capital level, emergency co‐ordinator, or field co‐ordinator). For non‐medical staff (non‐medical project coordinators or non‐medical emergency team members) approximately 2 places per course are available for MSF‐OCA. ENTRANCE CRITERIA 12 to 20 months experience in more than two contexts, preferably (potentially) involved in co‐ordination with MSF. THE OVERALL OBJECTIVE To train participants to evaluate population needs and implement intervention strategies in response to acute medical humanitarian emergency situations in an appropriate way and in accordance with MSF policies DURATION 14 days DATE & LOCATION February 13‐27 Geneva September 18 – 02 October Paris ENROLMENT Send your application form with your motivation letter and your recommendation letter from the medical co‐ordinator or project co‐ordinator to the HRD assistant in Amsterdam. SELECTION The selection will be done by the HRM field department, PHD and HRD two months before starting of the course. STUDY AGREEMENT There is a working back period applicable for the people who complete the PSP course of 12 months in a MSF position. NUMBER OF OCA PARTICIPANTS 9 participants on the February course and 10 on the September course.

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TRAINING SPECIFIC OBJECTIVES By the end of the PSP participants should be able to: General Skills − Evaluate the population needs (medical and essential: watsan, shelter, food, security). − Define intervention strategies adapted to health problems, to the context, to the population and to MSF

objectives and policies. − Plan the implementation of program’s activities. − Ensure follow up of population health status. − Ensure program monitoring and re‐orientation according to context evolution. Specific Skills by module 1) Epidemiology

− Assess the situation of a population in an emergency situation (rapid health assessment). − Define, implement and use epidemiological surveillance systems. − Carry out a survey by sampling. − Discuss the validity of the data available on the field. − Use epidemiological data for decision making in public health.

2) Vaccination − Define immunization activities in emergency situations. − Monitor vaccination activities in emergency situations. − Set up and supervise a vaccination campaign. 3) Nutrition − Assess the food and nutritional situation of a population. − Plan and implement nutrition programs in emergency situations. − Conduct a nutritional program and evaluate its impact. − Supervise and evaluate a nutrition program. 4) Water, hygiene and sanitation − Interpret the results of the rapid health assessment within watsan perspective. − Initiate, participate and analyze the watsan risk mapping. − Collaborate in the definition of the watsan strategies and activities. − Participate in the monitoring and adjustment of watsan strategies/activities in sight of

medical/environmental indicators. 5) Context − Use various methods to get a complete picture of the needs of a population. − Be creative in the definition of strategies responding to the specific needs. − Take into account the various parameters in the establishment of priorities. 6) Emergencies − Justify an intervention in an emergency situation. − Plan and implement emergency action programs. − Refocus emergency action programs.

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55 ..1122 .. RReessppoonnssee ttoo EEppiiddeemmiiccss

TARGET GROUP Medical or para‐medical personnel with basic knowledge in epidemiology and at least one experience within an epidemic context ENTRANCE CRITERIA Priority to capital coordinators, emergency coordinators and national deputy coordinators, Second line of recruitment: Field coordinators with at least two missions in this position, Committed for at least another 12 months (for the expatriate in one or several missions) THE OVERALL OBJECTIVE To improve the quality of field interventions for outbreak response and control by informing participants about recent data and future perspectives and giving them operational tools to be alert and reactive towards potentially epidemic diseases. DURATION 5 days DATES & LANGUAGE March 14‐18 (in English) December 05‐09 (in French)

LOCATION Paris, France ENROLMENT Send your application form with your motivation letter as well as a recommendation letter from your Medical Co‐ordinator to the HRD assistant HRD in Amsterdam. SELECTION The HRM department and Public Health Department will do the selection two months before the start of the course. STUDY AGREEMENT There is a working back period applicable for the people who complete the course, of 6 months in an MSF OCA position after the course. NUMBER OF PARTICIPANTS Maximum of 3 MSF‐OCA participants per course. COURSE CONTENTS − To master the concepts related to epidemiological surveillance (alert / response). − To improve investigation capacity during outbreaks. − To define necessary strategies and organize effective case management of potentially epidemic diseases. − To identify and use the latest available operational tools.

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55 ..1133 .. EECCTTEE –– EEuurrooppeeaann CCoouurrssee ii nn TTrroopp ii ccaa ll EEppiiddeemmiioo llooggyy

TARGET GROUP This intensive course in epidemiology is intended for physicians, nurses, health program coordinators with an interest in health in tropical countries. ENTRANCE CRITERIA Priority to Medical Coordinators (MedCo’s) and senior medical/paramedical staff with potential for a coordination position (at capital level, emergency co‐ordinator, or field co‐ordinator). The course is intensive and applicants should have a good command of written and spoken English. THE OVERALL OBJECTIVE The course provides participants with basic epidemiological and statistical skills for the assessment of health problems, service delivery and planning of field studies, and will provide links to social science, economics and computing skills which are used in these areas. DURATION OF THE COUSE 18 days DATE 22 August – 9 September 2011 LOCATION Berlin, Germany ENROLMENT Send your application form with your motivation letter as well as your recommendation letter from the HoM to the HRD assistant in Amsterdam before the 28 of February 2011. SELECTION The HRM and PHD department will do the selection and communicate this before the 15th of June 2011. STUDY AGREEMENT There is a working back period applicable of 12 months after the course. NUMBER OF PARTICIPANTS 7 participants. COURSE CONTENT

• General principles of Epidemiology • Basic infectious disease epidemiology • Qualitative approaches in epidemiology • Types of epidemiological studies • Risk factors, high risk groups & risk estimation • Validity of diagnostic tests • Screening • Outbreak investigation and response • Survey design and organization • Questionnaire design • Sampling • Data ENTRANCE, checking & processing • Computer based basic statistics

32

55 ..1144 .. CC ll iinn ii ccaa ll HHIIVV MMaannaaggeemmeenntt CCoouurrssee

TARGET GROUP This intensive course in epidemiology is intended for physicians, nurses, health program managers and other professionals with an interest in health in tropical countries. ENTRANCE CRITERIA (Potential) Medical Coordinators, senior MD’s the course is intensive and applicants should have a good command of English. THE OVERALL OBJECTIVE • The aim of the course is to provide doctors with the necessary skills to clinically manage the HIV/AIDS

epidemic.

• To improve the standards of medical practice and patient care in rural and urban communities

DURATION OF THE COUSE 12 days DATE To be communicated LOCATION The College of Medicine, Parktown Johannesburg, with field trips and practical experience at their sites within Johannesburg. ENROLMENT Send your application form with your motivation letter as well as your recommendation letter from the Medical Coordinator and Head of Mission to the HRD assistant. SELECTION The HRM and PHD department will do the selection 2 months before the start of the course. STUDY AGREEMENT There is a working back period applicable of 6 months after the course. NUMBER OF PARTICIPANTS Max. 5 participants per course.

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55 ..1155 .. FFaammii ll yy PPllaannnn iinngg aanndd PPooss tt ‐‐AAbboorr tt iioonn CCaarree

TARGET GROUP MSF midwives, medical doctors and nurses working in reproductive health projects where there is a plan to expand family planning and abortion care services ENTRANCE CRITERIA National or expatriate staff of MSF Priority will be given to medics in direct clinical practice in missions Participants must be fluent in English Note: This course includes performing newly acquired skills, under supervision, in a clinical setting with actual patients. The Kenya medical board or nursing council must give approval for each participant before they can do this clinical part of the course. Following selection, participants will be asked to complete an extra application form (for the appropriate board) and submit copies of their diploma/certificate and job profile, and nurses/midwives should submit a photo. THE OVERALL OBJECTIVE Participants will gain knowledge and skills in provision of family planning methods and proper management of post‐abortion complications in resource‐limited settings, in order to increase the scope and quality of these aspects of reproductive health care in their projects. DURATION OF THE COURSE 2 weeks DATE To be communicated LOCATION Marie Stopes International (MSI) Eastleigh training centre, Nairobi, Kenya ENROLMENT Send your application form with your motivation letter and recommendation letter from your line manager (according to standard MSF procedure) to the HRD assistant in Amsterdam: [email protected] SELECTION Human Resources and Public Health Department staff will do the selection two months before the beginning of the course. STUDY AGREEMENT There is a working back period of 6 months. NUMBER OF PARTICIPANTS Maximum of 15 participants from all sections OCA gets 3 places COURSE CONTENT The course is a collaborative training between MSF and MSI and will focus on post‐abortion care and family planning methods, with an optional module on safe abortion care (termination of pregnancy). It will include 3.5 days of theory and practice with mannequins in a classroom setting, and 6.5 days of supervised use of newly acquired skills during direct patient care in a clinical setting. The specific skills to be built include Misoprostol protocol and manual vacuum aspiration for post‐abortion care and insertion technique for intrauterine device and contraceptive implant. By the end of the course, participants should experience a sufficient number of cases – under the supervision of the clinical supervisor – that they achieve competency to perform these skills independently in their projects.

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55 ..1166 .. EEmmeerrggeennccyy OObbss tteett rr ii cc CCaarree

TARGET GROUP All midwives, nurses, and doctors working in the maternity ward OVERALL OBJECTIVE MSF health staff involved in maternity care is better able to manage obstetric emergencies in their projects SPECIFIC OBJECTIVES 1. Respond in a standardized way to obstetric and neonatal emergencies. 2. Know the use of oxytocin, misoprostol, magnesium sulfate, partograph, antibiotics, and manual removal of

placenta 3. Practice emergency obstetric care protocols using case studies and role plays DURATION 3 days per group DATES As requested by the mission, as course is provided on project level LOCATION Project training room and clinical site ENROLMENT Medical Coordinators may request this training via their Health Advisor SELECTION All midwives, doctors, and nurses working with obstetric patients in the project are enabled to attend STUDY AGREEMENT There is a working back period of 6 months . NUMBER OF PARTICIPANTS Approximately 10 participants per group COURSE CONTENTS Management of obstetric emergencies: • Pre‐eclampsia and eclampsia • Obstructed labour • Postpartum hemorrhage • Postnatal sepsis • Incomplete abortion • Neonatal resuscitation

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55 ..1177 .. MMaannaagg iinngg NNuutt rr ii tt iioonn//VVaacccc iinnaatt iioonn 22nndd ll eevvee ll

TARGET GROUP Medical or paramedical personnel with field experience in nutrition ‐ vaccination, likely to take a position of technical responsibility in nutrition ‐ vaccination or a position of field officer. THE OVERALL OBJECTIVE By the end of the course the participant will be able to: Evaluate a population’s nutritional status. Supervise the implementation of a feeding program in emergency situations. Pilot a feeding program and evaluate its impact. Implement and supervise a vaccination program in emergency situations. DURATION 10 days DATES & LANGUAGE October 09‐22 This course is offered in the French language only! LOCATION Breville‐les‐Monts Calvados ‐ Normandie ENROLMENT You will have to send your application form with your motivation letter as well as a recommendation letter from your Medical Co‐ordinator to the HRD assistant HRD in Amsterdam. SELECTION The HRM pool manager and Public Health department will do the selection two months before the start of the course. STUDY AGREEMENT There is a working back period applicable for the people who complete the course, of 12 months in a MSF OCA position after the course. NUMBER OF PARTICIPANTS One MSF‐OCA participant per course. COURSE CONTENTS Prepare, carry out and analyze a nutritional survey. Use and interpret anthropometric indicators. Define the criteria for implementing nutritional strategies. Provide dietetic treatment for malnourished children. Carry out monitoring of activities, analyze the findings, provide feedback and implement adapted actions. Write an activity report. Provide supervision of the centers. Implement a supervisory policy for the teams (local and expatriate). Describe the logistic circuits of food aid. Discuss collective local‐population behavior in relationship to food habits. Implement a food distribution monitoring, interpret results and implement actions adapted to identified problems. Cite and describe the priority vaccines in emergencies (effectiveness, age, dosage, conservation). Implement and supervise a vaccination session. Plan and supervise a vaccination program. Implement a monitoring system for vaccination activities. Monitor the cold chain and describe the specifications of the equipment.

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6. NON‐MEDICAL SKILL AND KNOWLEDGE DEVELOPMENT

Non medical roadmap

Tim e Com petence based assessme nt

Recru itment

PPD Ind uct io n c ourse E‐learn in g (supp ly)

Basic IC T training

Intensive c ou rse on humani tar ian af fairs ( ICHA)

Water, hygiene & sani tation workshop

Lo gisti x 7 administ rato r t rain ing

Medic al su pply training

L evel 1 basic log istics/ watsan /ad min

A t least 12 mo n ths / 2 m ission s M SF exp erience

Level 2 lo gistics/watsan

Water hygiene & san itat ion ; strategic ap proach es (WEDC 2)

FR ITZ i nsti tu te cert ifi cation for humanitar ian log ist ic s

Ad vanc ed IC T

Basic logist ics cou rse (B LOG)

Water su pply & sanitatio n in precar iou s situat ion s (WED C)

Advanced fl eet managemen t

Advanced en ergy co urse (AEC )

Continued developm

ent through experience in m

ission

FCC Finan. co ordin at io n cou rse

Human resou rc es co ordinato r c ourse

D evelopment throug h tra ining

On‐l ine secur it y managemen t cou rse

FM C I

F MC II

LMC PM C

SMT

4th o r more mission s + co ord in atio n exp erien ce

PDD

Meets c ri ter ia lo gco/P C pool + recomm endat ion HoM/P C/lo gco

Recommendat io n 2 OM ’s

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66 ..11 .. IInntteennss ii vvee CCoouurrssee iinn HHuummaann ii ttaarr iiaann AAff ffaa ii rr ss

TARGET GROUP Experienced medical, operational field and office staff, who wish to improve their knowledge of humanitarian affairs and learn new tools and techniques. ENTRANCE CRITERIA At least two years working with MSF and either a suitable academic background or demonstrated aptitude in humanitarian affairs. Participants will be given preparatory reading and expected to spend substantial time reading, analyzing, and designing strategies. THE OVERALL OBJECTIVE To increase the ability of experienced MSF staff to understand current humanitarian debates, to analyze complex humanitarian contexts, to develop advocacy strategies and to implement them effectively. DURATION OF THE COURSE 12 days DATE: 04 September – 17 September LOCATION Holland ENROLMENT Send your application form, your motivation letter and recommendation letters from relevant supervisors to the HRD assistant in Amsterdam. Your motivation letter should explain how you have used advocacy and humanitarian affairs information in the past. All applicants are asked to submit a writing sample. More instruction on the writing sample will follow. SELECTION Pool manager and HAD head of department make selections two months before the beginning of the course. STUDY AGREEMENT Participants agree to work for at least 1 more year for MSF upon completion of the course, possibly including a post as Humanitarian Affairs consultant. NUMBER OF PARTICIPANTS Max 15 participants per course. COURSE CONTENT • Témoignage & Advocacy

o Advocacy vs. Operational Risk o Designing Advocacy Strategies o Moving beyond the Press Release

• Using real‐life MSF examples to better understand humanitarian issues and define MSF’s Identity through current debates o Neutrality vs. politicized humanitarianism o MSF and international justice o Maintaining a voice of protest

• Better Data Collection and Analysis o Analyzing routine medical data to understand

humanitarian issues o Defining the right method: Quantitative vs.

Qualitative o Research Ethics, testimony gathering, and

interviewing techniques • Better Understanding Contexts

o Using different context analysis tools o Rights and responsibilities: the protection

architecture, international law and standards

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66 ..22 .. WWEEDDCC –– WWaatteerr && SSaannii ttaa tt iioonn iinn PPrreeccaarr iioouuss SS ii ttuuaatt iioonnss

TARGET GROUP Field staff that are or will be involved with WatSan implementation and/or are going to work as a WatSan. One place is (in principle) reserved for a Logistic Coordinator, one for a Medical Coordinator and one for national staff. The person applying must have worked for MSF for a minimum of one mission or 6 months. ENTRANCE CRITERIA Preference is given to applicants with none or limited watsan experience/knowledge who are or will be working in projects with watsan activities. THE OVERALL OBJECTIVE At the end of the course the participant is able to apply basic water and sanitation knowledge and tools appropriate to MSF settings. DURATION 10 days DATE April 4‐15 September 12‐23 LOCATION Loughborough, UK. ENROLMENT Send your application form with your motivation letter as well as your recommendation letter from the Country Manager or Logistic Coordinator to the HRD assistant in Amsterdam. SELECTION The Public Health Department (WatSan Unit), FSU and HRM will do the selection two months before the course. STUDY AGREEMENT There is a working back period applicable for the people who complete the WEDC course of 6 months in a relevant MSF position after the course. NUMBER OF PARTICIPANTS Maximum 5 MSF‐OCA participants per course. COURSE CONTENTS • Watsan and Health • Water supply • Environmental sanitation • Hygiene SPECIFIC OBJECTIVES • The relation between watsan and health, with specific emphasis on diarrheal diseases. • The main elements of a water supply system appropriate to MSF settings; demand, source, abstraction,

quantity & quality, treatment and distribution. Subsequently, participants should be able to design an appropriate water supply system.

• The main elements of environmental sanitation appropriate to MSF settings; disposal of excreta, waste water and solid waste, and vector control. Subsequently, participants should be able to design appropriate sanitation program components.

• The role and key principles of hygiene promotion. • Furthermore, participants should be able to suggest appropriate watsan measures in the event of an

outbreak of cholera.

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66 ..33 .. WWEEDDCC II II –– MMaannaaggeemmeenntt ooff WWaatteerr SSuupppp llyy aanndd SSaannii ttaatt iioonn ii nn PPrreeccaarr iioouuss SS ii ttuuaatt iioonnss

TARGET GROUP Logistic, Medical, Project and Watsan Coordinators who are, or will be managing large watsan activities. ENTRANCE CRITERIA Participants will need to have at least two years relevant working experience with MSF or a similar organization and/or have minimum watsan expertise (basic WEDC or similar). THE OVERALL OBJECTIVE At the end of the course the participant is able to plan and manage water and sanitation interventions in precarious situations typically addressed by MSF programs. DURATION 10 days DATE July 04 ‐ 15 LOCATION Loughborough, UK. ENROLMENT Send your application form with your motivation letter to the HRD assistant in Amsterdam. SELECTION The Public Health Department (Watsan Unit) together with the pool manager will do the selection two months before the course. STUDY AGREEMENT There is a working back period applicable for the people who complete the WEDC II course of 12 months in a relevant MSF position after the course. NUMBER OF PARTICIPANTS Maximum 7 MSF‐OCA participants per course. COURSE CONTENTS • Watsan in MSF • Situation & environmental assessment • Project planning & design • Project management • Personnel management • Monitoring essential requirements • Hygiene promotion • Malaria control • Drilling and drilling contracts • Training of trainers • Cholera

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66 ..44 .. BBaass ii cc IICCTT OOff ff ii cceerr TTrraa iinn iinngg

TARGET GROUP ICT officers This is a course on demand. As soon as a mission hires a new ICT officer, one of our FSU field ICT advisors can come to the mission and train the new ICT officer. ENTRANCE CRITERIA Hired in the position of ICT officer. THE OVERALL OBJECTIVE The objective of the course is to prepare new ICT officers for their job by training them on the policies, standards and procedures on ICT in MSF OCA. DURATION 5 days DATES On demand, the LogCo can request a training by contacting the FSU field ICT advisors. LOCATION In mission. ENROLMENT Contact your FSU advisor STUDY AGREEMENT There is a working‐back period applicable of 6 months. COURSE CONTENTS

• Field ICT policy documents • Standard software images [including technology] • Back up and restoring • Field e‐mail system • Repair hard‐ and software • MSF standard ICT standards • Information management. • Satellite data communication

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66 ..55 .. AAddvvaanncceedd IICCTT OOff ff ii cceerr TTrraa iinn iinngg

TARGET GROUP ICT officers This course will be organized once a year from 2011 on. ENTRANCE CRITERIA Participants must be appointed as ICT officer and must have finished the basic ICT officer training successfully THE OVERALL OBJECTIVE The objective of the course is to update and train the ICT officers on new developments and changes in the MSF OCA ICT environment. DURATION Maximum 5 days DATES April 4‐8 LOCATION Nairobi or Kampala ENROLMENT All ICT officers will receive an invitation STUDY AGREEMENT There is a working‐back period applicable of 6 months. COURSE CONTENTS

• Updates on the field ICT policy documents • New standard software • New standard hardware • Miscellaneous

43

66 ..66 .. MMeeddii ccaa ll SSuuppppll yy TTrraa iinn iinngg

TARGET GROUP This course is in principal for a mission. All key medical and logistics staff involved in medical supply will need to attend. High involvement of the CMT is a necessary precondition for success. BACKGROUND/OBJECTIVES If your mission has continuous problems with medical supply, the medical supply training might be (part of) the solution. The logistics and public health department have created a training that can help you tackle your missions medical supply issues. The training has three outcomes: 1. The trainers will help identify and analyze the main causes of your medical supply problems with all involved; 2. The trainers will help you write a medical supply improvement plan with all involved (including suggestion on how improvements can "survive" the next batch of expat); 3. After the training all key staff will know how to use the most important medical supply tools and procedures. COURSE CONTENT The FSU and Public Health Department have gathered a lot of experience giving this training. There is a wide variety of material developed that can be modified to your specific situation. Every course will be tailor made based on your needs, yet it will (almost) always consist of: ‐ Analyzing your medical supply problems (going from ad hoc solutions to a systemic analysis). ‐ Managing medical supply and medical supply improvements. ‐ Technical knowledge (how to forecast medical supplies, how to use the TSR properly, how to manage your stocks, etc.) HOW TO ORGANIZE If your mission is facing continuous problems in medical supplies, and you feel this training can help you, please contact your FSU front officer and or Health Advisor to discuss training needs. After the FSU front officer and Health Advisor have agreed on the main training needs the FSU training advisor will assist in developing and organizing the training. COSTS The costs of the execution of the training will be on the budget of the mission, this will include: ‐ Location. ‐ Materials. ‐ Travel (also trainers) ‐ Consultancy fee for the trainers.

44

66 ..77 .. WWaatteerr ,, HHyygg iieennee aanndd SSaannii ttaa tt iioonn WWoorrkksshhoopp

TARGET GROUP MSF‐ OCA WatSan field personnel, national or expatriates, members of the WatSan pool who are currently in the field or recently returned. ENTRANCE CRITERIA ‐ To be a member of the WatSan pool ‐ Being in a mission as WatSan (project, flying or coordinator) ‐ Recently returned or soon going to the field. THE OVERALL OBJECTIVE At the end of the workshop, the participants feel supported (as members of the pool) and aware of the challenges/developments in the WatSan sector. Other objectives: ‐ Share knowledge of WatSan practitioners ‐ Present and discuss new developments ‐ Participates in defining role of WatSan in MSF‐OCA beyond 2010 DURATION 5 days DATE June 06–11, 2011 LOCATION Bakkum or Egmond, Holland ENROLMENT Send your application form to your WatSan advisor & HRD assistant SELECTION The WatSan Unit/WatSan pool manager will do the selection two months to six weeks before the workshop. STUDY AGREEMENT There is a working back period of 6 months NUMBER OF PARTICIPANTS 12 to 20 participants. WORKSHOP CONTENTS • Update on WatSan pool and career development • Tuberculosis Infection Control – what are the Essential Requirements? • Groundwater sources – options and technology • Emergency Flood Response – review of recent Watsan interventions • Cholera guideline revision and disposal of wastewater from CTCs • New WatSan kits in MSF catalogue TEACHING METHOD • Lectures • Field presentations • Discussions • Debate • Case study • Excursion and /or practical

45

66 ..88 .. BBLLOOGG –– BBaass ii cc LLoogg ii ss tt ii ccss CCoouurrssee

TARGET GROUP Field logisticians (senior national staff and expats). ENTRANCE CRITERIA The Blog is open to: • National staff in a senior supervisory logistics position and have worked at least one year for MSF, and will

benefit from all round training. • Expatriate staff who have worked at least one Mission for MSF, and will benefit from all round training. THE OVERALL OBJECTIVE The course aims to provide participants with basic all‐round logistic skills. DURATION 11 days DATES April 11‐22 May 02‐13 Augustus 01‐12 September 19‐30 LOCATION Merchtem, Brussels. ENROLMENT Send your application, last evaluations and recommendation letter from PC and/or Logco to the HRD assistant in Amsterdam. . SELECTION Selection done by pool manager logistics department three months before the course, based upon number of applicants, taking into account what the benefits of an all round course will be for the participants. STUDY AGREEMENT There is a working back period applicable of 6 months after the course. NUMBER OF PARTICPANTS 3 participants per course COURSE CONTENTS

• Information, documentation & reporting • Installing & maintaining Sibir kerosene & gas fridges • How to cast a concrete slab • Managing infrastructures • Installing, maintaining and managing a standard MSFOCB computer ‘fleet’ at project level • Maintenance of bio‐medical equipment at project level. • Managing a small fleet of vehicles at project level. • Installing, maintaining and managing telecommunications equipment at project level • Installing and maintaining electrical infrastructures and equipment at project level • Watsan essentials at project level • The fraud triangle • Security management at project level • Safety at project level • LogistiX workshop (beginners & advanced) at Project Level • Setting up a supply chain at project level

46

66 ..99 .. LLOOGGIISSTTIIXX 77 AAddmmiinn ii ss tt rraattoorrss TTrraa iinn iinngg

TARGET GROUP Logistix 7 administrators. ENTRANCE CRITERIA The log 7 administrator training is open to: • National staff in the position of Logistix 7 administrators.

THE OVERALL OBJECTIVE This training aims to provide logistix 7 administrator, from both capital and project locations, to work effectively and efficient, using the full functionalities of the software. DURATION 7 days DATES January 24‐2 February February 28‐9 March Further dates to be decided, see logistics website for more information. ENROLMENT Send your application and recommendation letter from your Logco to the HRD assistant in Amsterdam. SELECTION Selection done by HRM and logistics department 2 months before the course, based upon number of applicants, taking into account what the benefits are for the mission STUDY AGREEMENT There is a working back period applicable of 6 months after the course. NUMBER OF PARTICIPANTS 2 or 3 MSF‐OCA participants per course. LOCATION Abidjan, Ivory Cost.

47

66 ..1100 .. AAddvvaanncceedd FF lleeeett MMaannaaggeemmeenntt CCoouurrssee

TARGET GROUP Chief drivers, fleet managers ENTRANCE CRITERIA At least 6 months MSF experience. THE OVERALL OBJECTIVE The objective of the course is to upgrade the management skills of the participants in order to provide good quality training and supervision at field level. This is achieved by using practical (mechanical) exercises, off‐road driving and case studies The course aims at: • Increasing overall safety. • Upgrading maintenance practices. • Upgrading driving management (fuel, speeding). DURATION 10 days DATES September 6‐16 LOCATION Kampala, Uganda ENROLMENT Send your application form, motivation letter and recommendation letter from the Logistics Co‐ordinator and/or Head of Mission to the HRD Assistant. SELECTION The Logistic Department & HRM will do the selection two months before the start of the course. STUDY AGREEMENT There is a working‐back period applicable of 6 months. NUMBER OF PARTICIPANTS Maximum 8 participants per course. COURSE CONTENTS

• ToT: how to train the drivers/mechanics. • Preventative maintenance in all its aspects. • Specific problem areas for Land cruisers (mechanics). • Fuel quality and storage. • Driving; defensive driving and technical off‐road driving. • Data loggers; how to use and how to manage drivers to commit to the standards. • Spares; where to buy and how to use the MSF spare parts sheet. • Logbook; how to use and analyze.

48

66 ..1111 .. AAddvvaanncceedd EE lleecctt rr ii cc ii ttyy CCoouurrssee

TARGET GROUP This training is an advanced training, meaning we aim to train staff with a sound basic knowledge of the subject (e.g locally trained electricians, techlogs with the right background). Furthermore, the course is designed for people who install, repair and maintain our electrical systems on day to day basis. ENTRANCE CRITERIA In order to guarantee the right level of the training we need to have a group with similar background knowledge. Therefore an ENTRANCE level is defined. We use the following indicators for this ENTRANCE level: The participant: A. Is able to use a multimeter; B. Knows the difference between voltage and current; C. Has (very basic) computer skills; D. Will pass a basic test (will be part of the application process). THE OVERALL OBJECTIVE In the last few years MSF has been confronted with several electricity related safety issues, ranging from fires to electrocution. Furthermore we have seen a rise in the use of expensive and sensitive equipment (Lab/OT). In order to have a safe (for humans and equipment) energy network this course aims to train staff with a sound background in ways of working that will enable MSF to reach its high standards for electrical systems. DURATION 10 days DATE April 28 – May 07 LOCATION Kampala, Uganda ENROLMENT Send your application form with your motivation letter as well as your recommendation letter from the Logco to the HRD assistant in Amsterdam. SELECTION The selection will be based on your application and a test that will be provided to you after you have applied. The Logistics and HRM department will do the selection two months before the training. STUDY AGREEMENT There is a working back period applicable of 6 months after the course. NUMBER OF PARTICIPANTS 9 participants. COURSE CONTENT ►Safety: ‐ How to test, analyze problems encountered and solve them; ‐ Earthing of a generator, earthing of a house/building installation, CFGI or RCD’s or differential protection switch. ‐ Quality of electrical installation materials and fuses. ‐ Safe working procedures for electricians. ► Life expectancy and maintenance of the equipment: ► Sizing and installation of generators/electrical installations. ► Sizing and installation of battery back‐up systems. Batteries (Lead acid, starter, VRLA) and their properties: d.o.d, life expectancy, etc. ► Sizing and installation of solar systems. To pass this course, mere attendance is not enough. Each module will end with a test ‐ practical and multiple choice ‐. Participants can pass or fail every each module. Participants passing all modules get a certificate of completion. Other candidates get a certificate of attendance.

49

66 ..1122 .. OOnn ‐‐ ll ii nnee SSeeccuurr ii ttyy MMaannaaggeemmeenntt CCoouurrssee

TARGET GROUP In principle this course is open to all interested MSF staff, but specifically recommended for staff in senior and coordination positions (i.e. PC, Team‐Leader, Nat. staff Ass. HoM, etc.) and staff working in security compromised environments. ENTRANCE CRITERIA You are currently working in an MSF project, or “in‐between missions” The course is in English and requires Internet access. Software used not compatible with Apple computers. THE OVERALL OBJECTIVE To enhance knowledge and capacities in the domain of security management of MSF staff and projects. DURATION Flexible duration; course is to be completed within a 3‐months timeframe. Modular structure and some 30‐60 minutes required per module. Total (web‐access) time required approx. 10 hrs for one level / certificate. DATES You can start at any time. LOCATION Anywhere with internet‐access. ENROLMENT Send your application form as well as a recommendation letter from a coordinator to the HRD assistant in Amsterdam. SELECTION N.A. STUDY AGREEMENT There is a working back period of 6 months COURSE CONTENTS Certified on‐line security management course at 2 levels, provided by the Humanitarian Distance Learning Centre (HDLC). Humanitarian Security Management: Certificate 1 (Security Focal Point) and/or Certificate 2 (Security Manager)

• Foundations of Security Risk Management • Preparing for Deployment/Re‐Deployment • Undertaking a Rapid Risk Assessment • Undertaking a Capacity and Vulnerability Assessment • Context Identification and Analysis • Identifying Operational Risks • Analysing and Prioritizing Operational Risks • Incident Management Planning • Developing Standard Operating Procedures • Contingency Planning • Managing Site and Compound Security • Developing Security Management Plans

For more information on this course please refer to : http://www.hdlc.com.au/index.html

50

66 ..1133 .. FFRRIITTZZ CCeerr tt ii ff ii ccaatt iioonn ffoorr HHuummaann ii ttaarr iiaann LLoogg ii ss tt ii ccss

TARGET GROUP Logistician involved in supply and or logistics management. ENTRANCE CRITERIA In principals there are two options for following this online extensive course. (1) You pay for it yourself and in that case there are no entrance criteria. (2) You make use of a payment scheme from MSF, in this case there are criteria:

• You are currently working in, or about to be promoted to a position (at capital or project level) where you are responsible for key components of supply management or logistics management (for the advanced course).

• You have access to internet with sufficient speed to download all relevant files. THE OVERALL OBJECTIVE The objectives of the course differ per program. Yet all programs aim to give you a better general understanding of humanitarian supply and/or logistics management. For specific information, please have a look at the FSU website of the Fritz institute website: www.fritzinstitute.org DURATION It is an e‐learning course of on average of a year and a half. DATES As this is an e‐learning course you can start at any time. LOCATION At home. COURSE CONTENTS 1. Certification in Humanitarian Logistics: ‐ Humanitarian Supply Chain ‐ Warehousing and Inventory ‐ Procurement ‐ Transport ‐ Fleet Management ‐ Managing the Humanitarian Supply Chain Response. 2. Certification in Humanitarian Supply Chain Management. After completion of the course you can:

• Contribute to the development and implementation of a global supply chain strategy and plans and communicate information on the global supply chain strategy to others, gaining commitment from them to implement the strategy.

• Provide input into the development and implementation of program strategy and plans and communicate information n on the program strategy to others, gaining commitment from them to implement the strategy.

• Configure the supply chain. • Identify the constraints of the operational context • Identify the network requirements • Obtain information on the nature of demand on the supply chain • Plan the location and level of inventory • Investigate and select the transport methods • Identify the location for facilities • Map the supply chain network

• Plan resources • Identify the supply chain resource requirements • Select sources of supply • Produce a plan identifying manpower requirements

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7. MANAGEMENT DEVELOPMENT

OPS Page 1 of 1

Management Development Model

Time

PPD Induction course Technical training days

1st level Management Training 1e and 2e level Field management courses, Team supervision & Project management (mix NS‐ expat) e.g. (ltl, mtl, hosp nurse)

2nd level Management Training Operational/ Medical Logistical Management, PMC, MMC, LMC

Specific knowledge enhancement Specialization Studies ICHA, PSP, Security E‐learning

1st and/or 2nd

missioners in any supervision position

HODs, OMs, MT members

TRAINING DEVELOPMENT

Competence based assessment

Recruitment

3rd and more missions in TL/PC positions Ass. Medco/Logco

Senior Leadership training; Experienced HOMs, MedCos, HoDs, OMs & MT members

Evaluation and personal development planning

Evaluation and further personal development planning; individual coaching, skill days

3th. LevelManagement Training; e.g. SMT

HoM level positions

Continued development through experience in m

ission

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77 ..11 .. FFMMCC 11 –– FF ii rr ss tt LLeevvee ll FF iiee lldd MMaannaaggeemmeenntt CCoouurrssee

TARGET GROUP Staff in supervisory positions with management responsibilities. This includes senior national staff as well as expatriates, who are not in the position of a project coordinator, HoMs, etc. THE OVERALL OBJECTIVE The overall objective of the course is to provide participants with basic tools and knowledge on management concepts and issues in MSF and translate those concepts to field realities. DURATION 6.5 days course period + approx. 2 days preparation time for the trainers DATES On request. LOCATION Location of choice in the project country. Preferably in the capital and outside the regular project/mission base. ENROLLMENT The CMT should send the application for the course 3‐4 months prior to the required course date to the senior Training Advisor of Human Resource Development (HRD) in Amsterdam. HRD will than discus with the CMT the exact dates and the availabilities of trainers, etc. SELECTION The selection of participants is done by the CMT. STUDY AGREEMENT Staff should have working back period of 6 months minimum. NUMBER OF PARTICIPANTS 15‐20 participants COURSE CONTENTS

• Day 1 – MSF and management

MSF history/principles/management structure, activities of a manager and time management.

• Day 2 – Organizational hierarchical and administration

Organizational structure, institutional memory, administration and filing

• Day 3 – Planning

Project cycle, logical framework, objectives, timeline & planning tools

• Day 4 – Communication

Communication skills, feedback, dealing with conflict.

• Day 5 ‐ Human resource management

Task list and job description, job performance evaluation and motivation.

• Day 6 – Supervision

Styles of supervision, delegation, monitoring performance.

REMARK The content above refers only to the FMC1. The content of the 2nd level Field Management Course (FMC2) is different!

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77 ..22 .. FFMMCC22 –– SSeeccoonndd LLeevvee ll FF iiee lldd MMaannaaggeemmeenntt CCoouurrssee

TARGET GROUP Key National and International staff. This includes senior national staff as well as expatriates, who are not in coordinating positions. Participants should have supervising responsibilities and involved in strategic discussions towards their own work field. THE OVERALL OBJECTIVE Strengthen skills and knowledge on management tools and concepts and translate those to field realities. DURATION 6 ‐ 8 days (course length depends on the # of modules selected).

The course curriculum consists of 12 essential modules (approx. 5 days) and 11 optional modules (approx. 4 days). If the course is more than 6 days, one day break is required

DATES On request. LOCATION Location of choice in the project country. Preferably outside the regular project/mission base. ENROLLMENT The CMT should send the application for the course 3‐4 months prior to the required course date to the senior Training Advisor of Human Resource Development (HRD) in Amsterdam. HRD will than discus with the CMT the exact dates and the availabilities of trainers, etc. SELECTION Selection of candidates is done by the CMT STUDY AGREEMENT Staff should have working back period of 6 months minimum. NUMBER OF PARTICIPANTS 15‐20 participants COURSE CONTENTS Essential modules 1. Introduction to the course (90’) 2. Communication skills (135’) 3. Teambuilding & motivation (180’) 4. Leadership skills (180’) 5. Delegation (90’) 6. Coaching (135’) 7. Staff evaluations (135’) 8. Conflict management in teams (210’) 9. Negotiation skills (135’) 10. Stress management (90’) 11. Time management & priority setting (180’)

Optional modules

1. MSF & Témoignage (principles of MSF) (90’) 2. Overview of the mission (past, present and

future challenges) (90’) 3. Responsible behavior in the field (Code of

Conduct / Abuse of power) (90’) 4. Security situation management (270’) 5. Organigrams (90’) 6. Planning & Logical framework (360’) 7. Job descriptions & Recruitment (270’) 8. Training in the field (135’) 9. Cross‐cultural communication (180’) 10. Conducting group meetings (90’)

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77 ..33 .. PPMMCC –– PPrroo jjeecctt MMaannaaggeemmeenntt CCoouurrssee

TARGET GROUP (Potential) Project Coordinators. ENTRANCE CRITERIA Minimum requirements – Hard skills ‐ Project Coordinator; to become a PC a person should have at least 7 out of below 10 requirements:

Minimum of 2 missions in 2 different contexts, of which at least 1 mission in Africa and 1 in an insecure context. Minimum of 18 months in the field.

Minimum of 1 emergency response in the field done (could be measles vaccination or that kind of response) Management of a team with > 10 people (National Staff) Has been Log/medical team leader and/or interim PC > 2 positive evaluations (including positive feedback on people skills!) > 1 recommendation to become PC from a HoM or signed off by a HoM Availability / commitment should be more than 12 months 1st mission as PC should be flexible regarding placement First level management course (FMC) or relevant management experience in previous job. Involvement in programme management (4M – 8M – AP etc)

Project Management Course: ENTRANCE criteria

o Project Management Course is only for (potential) Project Coordinators o 7 out of 10 of above requirements should be met o After the PMC a PC should be available for another mission within 6 months or is currently PC in a mission (only

possible if this person met 7/10 of above mentioned criteria) o Exceptions on above criteria should be approved by at least 2 out of the 5 Operational Advisors

THE OVERALL OBJECTIVE To provide participants with tools and knowledge for the management of project teams and projects. DURATION 11 days DATE April 03‐15 September 18 – 30 LOCATION Bakkum, Holland ENROLMENT Send your application form with your motivation letter as well as a recommendation letter from your Head of Mission or PC (signed off by a HoM) to the HRD assistant in Amsterdam. SELECTION The OM’s in cooperation with the HRM department will do the selection 6‐8 weeks before the beginning of the course. STUDY AGREEMENT There is a working‐back period applicable for the people who complete the PMC course of 1 year in an MSF position as Project Coordinator after the course. NUMBER OF PARTICIPANTS Depending on the demand around 20 participants per course. COURSE CONTENTS

• CMT‐module • Human resources management • National staff management • Stress management • Negotiation skills • Context other actors & situation analysis • Emergency response

• Humanitarian affairs • Health • Project planning • Monitoring & reporting • Financial project planning • Security

55

77 ..44 .. SSMMTT –– SSeenn iioorr MMaannaaggeemmeenntt CCoouurrssee

TARGET GROUP First time or soon‐to‐be Head of Missions (within 6 months after the course). ENTRANCE CRITERIA The SMT is obligatory for all first time Head of Missions. Other senior management can be invited to participate. OBJECTIVES To improve the core competencies of a Head of Mission (update knowledge regarding medical & humanitarian action, improve management skills and provide tools) in order to increase the quality of the management in the mission. DURATION 14 days. DATE October 30‐ November 11

LOCATION Holland ENROLMENT Candidates will be directly identified by OM’s and encouraged to apply. The SMT will only be open for (MSF‐OCA) candidates who are recommended by at least two (2) OM’s. Therefore you don’t need a recommendation letter. Once selected participants have to fill out an application form, motivation letter and an updated CV to the HRD assistant. SELECTION Selection will be done by the OM’s 2‐3 months before the start of the training. STUDY AGREEMENT For the people who have completed the training there is a working back period of 1 year applicable in a MSF position and the participation in a brief follow up training approximately one year after the SMT. NUMBER OF PARTICIPANTS Maximum of 20 participants per training. COURSE CONTENTS

• MSF OCA Strategic Plan & the Role of the HoM

• Medical & Humanitarian Action

• Context & Needs Assessment

• Strategic Planning (including Monitoring)

• Security Management (including Negotiation)

• Resource Management (Logistics, HR & Finance)

• Leadership (Team Building, Influencing Others, Stress, etc.)

• Strategic Communications (including Media workshop)

• International Humanitarian Law

• Open Modules

56

77 ..55 .. MMMMCC –– MMeeddii ccaa ll MMaannaaggeemmeenntt CCoouurrssee

TARGET GROUP First time Medical Coordinators (or first time Medical Coordinators for OCA) and Deputy Medical Coordinators. ENTRANCE CRITERIA The MMC is obligatory for all first time Medical Coordinators and Deputy Medical Coordinators. THE OVERALL OBJECTIVE At the end of the course the Medical Coordinator will be able to work as a (Deputy) Medical Coordinator. DURATION OF THE COUSE 12 days DATE 19 November – 2 December LOCATION Holland ENROLMENT Send your application form with your motivation letter, as well as your recommendation letter from the Head of Mission, to the HRD assistant in Amsterdam. SELECTION The HRM and PHD department will do the selection two months before the beginning of the course. STUDY AGREEMENT There is a working back period applicable for the people who complete the MMC course, of one year as a Medical Coordinator after the course (for OCA)). NUMBER OF PARTICIPANTS Max 20 participants per course. COURSE CONTENT

• Role of the medical coordinator • Leadership

Functioning of the CMT • Project Identification • Project Planning and Monitoring • Monitoring, data processing and reporting • Data Tool training • Staff Mental Health • Staff Physical Health • Medical ethical dilemma’s • Pediatrics/Vaccination • Surgery

• Malaria • Mental Health/Psychiatric Care • Reproductive Health • Sexual Violence • Emergency preparedness • TB (including MDR TB) • HIV/AIDS • Training/Health Education • Diagnostics • Water and Sanitation • Humanitarian Affairs • Nutrition

57

77 ..66 .. LLMMCC –– LLoogg ii ss tt ii ccaa ll MMaannaaggeemmeenntt CCoouurrssee

TARGET GROUP Staff enrolled in the Logco Talent Program, and first and second mission Logco’s. ENTRANCE CRITERIA The LMC is open to logistics staff identified to become a Logco in their next mission, or staff already in the Logco position. THE OVERALL OBJECTIVE The course aims to improve the performance of the (potential) logistical coordinators, by: • Enhancing skills and knowledge for the full involvement of logistical coordinators in the Country

Management Team. • Provide management tools and methods to safeguard and where needed enhance quality of logistics

support from the perspective of a functional manager. DURATION 14 days (classroom training) 20 hours (online preparation for the security module) DATE 13 – 25 March 17 – 28 October LOCATION Holland ENROLMENT Send your application form to the HRD assistant in Amsterdam. SELECTION The HRM and Logistics Department will do the selection three months before the start of the course. STUDY AGREEMENT There is a working‐back period applicable for the people who complete the LMC course of 1 year as a (potential) Logistic Coordinator after the course. NUMBER OF PARTICIPANTS Maximum of 5 OCA participants per course (excl. other MSF‐sections) COURSE CONTENTS During the course several larger topics are addressed (see below). In most of the evenings and during the weekend you are asked to work on a case study on your own. At the end of the course you will receive individual feedback on your work.

• Influencing styles. • MSF project planning • Logistics Project Management. • Monitoring, evaluation and

logistic reporting. • Policy development and

implementation. • Security Management. • Finance and Logistics

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77 ..77 .. PPDDDD –– PPooooll DDeevvee llooppmmeenntt DDaayyss

TARGET GROUP MSF Coordinator in a CMT‐member‐role, currently on mission or in between missions. ENTRANCE CRITERIA Have followed the BMC (now PMC), LMC or MMC. Invitation only. THE OVERALL OBJECTIVE Enabling coordinators to contribute to CMT dynamic, in order to enhance team‐ engagement and cohesion, individual empowerment and commitment toward mission regarding cross functional themes. By developing knowledge and skills through sharing of experiences from different contexts, feedback and advice from different role perspectives (intervision) and input from external expertise participants will gain broader understanding and opinions on topics and behavioral alternatives to deal with them. ENROLMENT Selection done by OA and PM, based upon number of applicants, taking into account the relevance of the theme for the applicants mission and/or role. DURATION 2 days DATES June 03‐04 LOCATION Holland STUDY AGREEMENT N/A FIELDS OF INTEREST Humanitarian Affairs Remote control Management Human Resources Management Security management COURSE CONTENTS A two‐days‐workshop. The workshop aims at enhancing cohesion as well as increasing knowledge and skills within the CMT through: ‐ sharing internal MSF experiences from different functional/contextual perspectives ‐ using external knowledge/insights (external specialists from within the field of interest) There will be more fields of interest, Please contact the Co‐days coordinator in Amsterdam for details of the themes.

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8. LANGUAGE COURSES

TARGET GROUP • All expat staff ENTRANCE CRITERIA • Spanish/Portuguese/English: Expat has a basic level of the specific language and is matched to a mission

where this language is spoken • French: Expat has a basic level of French OBJECTIVES After the course the expats are able to: • Communicate in the spoken language in their mission (at level B1) The French immersion is especially tailor‐made for the specific position of the expat and its mission. DURATION The duration of the course varies from 1 week to 4 weeks depending on the starting level of the expat. DATES To be scheduled with expat. LOCATION French: Brussels, Belgium and Trois Pistoles, Quebec, Canada Spanish: Antigua, Guatemala Portuguese: Lissabon, Portugal English: Amsterdam, the Netherlands ENROLMENT Upon receiving the request from the HRO and/or Poolmanager, the HRD assistant will take care of the enrolment on behalf of the expat. SELECTION The HRO and/or Poolmanager will identify the need for language training for an expat. The expat’s level of the specific language will be assessed (via telephone). The outcome will determine whether a course is required and how long this course will take. STUDY AGREEMENT There is a working‐back period applicable for the people who complete the Language course of 1 month for every € 300 spent in an MSF position after the course. COURSE CONTENTS

• Relevant (to the position/mission) vocabulary • Relevant communication • One‐on‐one tuition

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9. ANNEXES

99 ..11 .. AAPPPPLL IICCAATT IIOONN FFOORRMM

APPLICATION FORM FOR ALL MSF HOLLAND COURSES

Please fill in each question completely. Otherwise we won’t be able to process your application. Please do not forget to enclose your letter of motivation and a letter of recommendation. ‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐ Course: ______________________________________________________________ Course Dates: ______________________________________________________________ Applicant’s Last name: __________________________________ First name :_________________ Tel. Nr.: ______________________________________________________________ Personal E‐mail: ______________________________________________________________ Work E‐mail: ______________________________________________________________ Nationality: ______________________________ Date of Birth: ___________________ Sex M/F: ______________________________________________________________ Diet needs? ______________________________________________________________ Email / name of your HRO: _________________________________________________ Email / name of your line‐manager: _________________________________________________ Education: Diploma/Degree or other qualification __________________________________________________________________________________ __________________________________________________________________________________ __________________________________________________________________________________ __________________________________________________________________________________ Have you attended courses or (field‐) workshops that are relevant for this course? If yes, which one? Also include PPD. __________________________________________________________________________________ __________________________________________________________________________________ __________________________________________________________________________________ __________________________________________________________________________________

62

Languages: Basic/intermediate/good/fluent (please indicate) French: __________________________________________________________________________ English: __________________________________________________________________________ Other: __________________________________________________________________________ MSF Experience: How many and what type of missions have you done and in which position? From Until Type Where Position __________________________________________________________________________________ __________________________________________________________________________________ __________________________________________________________________________________ __________________________________________________________________________________ Months of experience in the field in total: _______________________________________________ Are you currently employed with MSF? Please give dates of your contract and position: __________________________________________________________________________________ __________________________________________________________________________________ If you are not employed by MSF please state your availability. __________________________________________________________________________________

In what kinds of project are you (have you been) involved: please specify the different programs you are (were) managing?

________________________________________________________________________________ __________________________________________________________________________________ __________________________________________________________________________________ __________________________________________________________________________________ By which MSF (Partner) section were you recruited? ___________________________ For which MSF (Partner) section did you go to your last mission? ___________________________ ‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐ The 5 questions below are only applicable when you are applying for a Study Grant: 1. Full name of the course: 2. Dates for the course: 3. Location of the course: 4. Amount you are applying for: 5. Please mention the curriculum of the course: ‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐ * Please give your motivation and expectations on a separate sheet of paper * Please enclose a letter of recommendation from your Country Manager or relevant coordinators in the field (see specific enrolment criteria). Date _____________________________ Signature __________________________ To be returned to: [email protected]

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99 ..22 .. RROOUUTTEE DDEESSCCRRIIPPTT IIOONNSS

HOW TO GET TO: STAYOKAY BAKKUM, THE NETHERLANDS StayOkay Bakkum Heereweg 84 1901 ME BAKKUM Tel: 0251‐652 226 / fax: 0251 – 670 027 www.stayokay.com/bakkum PUBLIC TRANSPORT By train to Castricum * From Amsterdam CS to Castricum: Trains (Intercity) leave at 13, 25, 43 and 55 past the hour, with direction Den Helder. Travel time: 25 minutes. Platform 7 or 8 Last train leaves ad 01:10 from platform 2a Castricum is 1 station after Zaandam (If you take the Intercity). * From Schiphol Airport to Castricum station ‐ 2 options: Via Sloterdijk: The trains leave 01, 11 & 41 past the hour. Departure from platform 3, with direction Amsterdam Centraal Station/ Lelystad Centrum. Change trains at Sloterdijk Station at platform 3. Take the train with direction Den Helder/ Schagen. Via Zaandam: The train leaves only 35 past the hour. Departure from platform 1‐2, with direction Hoorn. Change trains at Zaandam Station at platform 2. Take the train with direction Den Helder. * From Castricum train station to the StayOkay hostel in Bakkum The way to get from the station to the Hostel: By Taxi Zwart (taxi). It is the cheapest when you share it with 4 persons. You must call the following number: 072‐25331313 at least half an hour before. Tell them you are from MSF‐OCA, so you do not have to pay. By foot: A nice 40 minutes walk. (But you have to know where to go) By bike. You can rent a bike for E 6.50 or 7.50 at the bike shop beside the train station in Bakkum (10 –15 min biking tour). Be aware that you need to give a deposit of E 20 which you will get back after returning the bike. Bike renting is only possible when you are going up and down in one and the same day. Return trains: * From Castricum to Amsterdam CS; Trains leave at 06, 21, 36 and 51 past the hour (a last train at 00.28 hr). Travel time; 25 minutes. Platform 2. * From Castricum to Amsterdam Schiphol Airport Trains leave 06, 36, 51 past the hour at platform 2. You have to change trains at Sloterdijk Station, platform 11. OWN TRANSPORT From direction of the Coentunnel or Velsertunnel via Uitgeest, direction ‘Castricum aan zee’. Take turn direction Egmond and follow sign posts.

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HOW TO GET TO: STAYOKAY EGMOND, THE NETHERLANDS StayOkay Egmond Herenweg 118 1935 AJ Egmond +31 (0)72 506 22 69 +31 (0)72 506 70 34 Public transport

• By train to Castricum. * From Amsterdam CS to Castricum: Trains (Intercity) leave at 13, 25, 43 and 55 past the hour, with direction Den Helder. Travel time: 25 minutes. Platform 7 or 8 Last train leaves ad 01:10 from platform 2a Castricum is 1 station after Zaandam (If you take the Intercity). * From Schiphol Airport to Castricum station ‐ 2 options: Via Sloterdijk: The trains leave 01, 11 & 41 past the hour. Departure from platform 3, with direction Amsterdam Centraal Station/ Lelystad Centrum. Change trains at Sloterdijk Station at platform 3. Take the train with direction Den Helder/ Schagen. Via Zaandam: The train leaves only 35 past the hour. Departure from platform 1‐2, with direction Hoorn. Change trains at Zaandam Station at platform 2. Take the train with direction Den Helder. From Castricum train station to the StayOkay hostel in Egmond The way to get from the station to the Hostel: By Taxi Zwart (taxi). It is the cheapest when you share it with 4 persons. You must call the following number: 072‐25331313 at least half an hour before. Tell them you are from MSF‐OCA, so you do not have to pay. Return trains: * From Castricum to Amsterdam CS; Trains leave at 06, 21, 36 and 51 past the hour (a last train at 00.28 hr). Travel time; 25 minutes. Platform 2. * From Castricum to Amsterdam Schiphol Airport Trains leave 06, 36, 51 past the hour at platform 2. You have to change trains at Sloterdijk Station, platform 11.

• Own transport From direction of the Coentunnel or Velsertunnel via Uitgeest, direction ‘Castricum aan zee’. Take turn direction Egmond and follow sign posts.

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HOW TO GET TO: STAYOKAY HEEMSKERK, THE NETHERLANDS StayOkay Heemskerk Tolweg 9 1967 NG Heemskerk tel +31 (0)251 232 288 fax +31 (0)251 251 024 [email protected] Public Transport * From Amsterdam CS to Heemskerk Trains leave at 27 and 57 past the hour, with direction Haarlem. Travel time: 39 minutes. Platform 2a Last train leaves at 23:27 from platform 1. First train leaves at 06:27. * From Schiphol to Heemskerk Trains leave 11 and 41 past the hour at platform 3, with direction Amsterdam Centraal Station. You have to change trains at Amsterdam Sloterdijk Station, platform 7. There trains leave at 3 and 33 past the hour, with direction Alkmaar and Schagen. Total Travel time: 52 minutes. Last train leaves at 00:11 from platform 3. First train leaves at 06:21. From Heemskerk trainstation to the StayOkay hostel in Heemskerk The way to get from the station to the Hostel: By Taxi Zwart (taxi). It is the cheapest when you share it with 4 persons. You must call the following number: 072‐25331313 at least half an hour before. Tell them you are from MSF‐OCA, so you do not have to pay. Own transport Take the A9 motorway towards Haarlem/Alkmaar. Take the Heemskerk exit and follow the signs to Heemskerk. At the mini‐roundabout follow the signs pointing to the centre. At the first traffic lights take a left. Go 300 m, the hostel is on your left.

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HOW TO GET TO: STAYOKAY ZEEBURG, AMSTERDAM, THE NETHERLANDS

StayOkay Amsterdam Zeeburg Timorplein 21 1094 CC Amsterdam work tel +31 (0)20 551 31 90 fax fax +31 (0)20 623 49 86 e‐mail [email protected] * From Amsterdam CS to Zeeburg, Amsterdam You can take the train from Central Station to Muiderpoort (direction Rotterdam Centraal) Travel time: 5 minutes Leaves from: Platform 4b From Muiderpoort station you turn into the Insulindeweg to the Sumatrastraat, where you turn left. At the end of this street is the Timorplein. The hostel is on the opposite side. You can take bus 22 to Javaplein. From here you turn into the Borneostraat to the Timorplein. The hostel is on the right‐hand side. With the car you take exit S‐114 from Ring A10. You take the Piet Heintunnel in the direction of the city. At the end of the tunnel you turn left. At the end of the road you turn right and then immediately left. The hostel is 200 meters further down the Borneostraat on the left. * From Schiphol to Zeeburg To avoid multiple transfers, you should take the train from Schiphol to Central Station. From there you travel to the Muiderpoort station, see above.

* From the MSF‐H HQ to StayOkay Zeeburg From the HQ take tram number 14, direction Flevopark. Get out at the 4th stop, Javaplein. You can buy a ticket in the

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HOW TO GET TO: STAYOKAY HAARLEM, THE NETHERLANDS

StayOkay Haarlem Jan Gijzenpad 3 2024 CL Haarlem work tel +31 (0)23 537 37 93 fax +31 (0)23 537 11 76 e‐mail [email protected]

By Public Transport The Hostel is well served by public transport from the major cities and sights in the area. There are frequent train connections to Haarlem (almost every 10 minutes) until 1.20 AM including a train from Amsterdam & a direct bus from Schiphol airport (nr 300). At the Haarlem train station you can take a no. 2 bus to Haarlem‐Noord). There is a stop just outside the Hostel. Buses run every 15 minutes (until 00.30 am) and the ride takes about 15 minutes. It’s only a 10 minutes walk from the Hostel to the nearest train station at Santpoort‐Zuid. Walking up there saves you the busfare into Haarlem • After an exciting evening out in Amsterdam you don’t need to worry too much about missing the last train

to Haarlem. From the Leidseplein you can hop or stumble onto the special Nr. 286 nightbus that will take you back to the FC Haarlem Football Stadium, just 600 mtrs east of the Hostel. Follow the path beside the canal to our frontdoor.

By car The hostel is situated 3 Km north of the city centre alongside the N208. Coming from Amsterdam or Utrecht: follow the A9 until the “Rottepolderplein”‐ roundabout and then the A200 into Haarlem. Turn right at the end and left at the second set of traffic lights. Directly after crossing the river Spaarne ( first traffic lights ) turn right and follow the Spaarndamseweg until the third set of traffic lights. Turn left here and follow the Jan Gijzenkade until just before the second set of traffic lights ( where this street links the N208 ). Turn left now and you’ll see the Hostel on your left‐handside. There are free parking spaces available beside the Hostel. Coming from Alkmaar or Beverwijk : follow the N208 ( the Randweg, linking Haarlem with Beverwijk and Alkmaar ) until the first set of traffic lights ( where the speedlimit changes to 70 km.p.h. ) and turn left into the Jan Gijzenkade. You can see the Hostel on your right‐handside. By Bicycle At the northside of the Haarlem train station you can cycle up north along the Schoterweg into the Rijksstraatweg. Upon reaching the FC Haarlem Football Stadium you can cycle into the park and keep to the path running alongside the canal. You’ll see the Hostel at the end of this path. Coming from Santpoort‐Zuid: follow the Jan Gijzenvaart, starting just north of the railroad‐crossing. Coming out of the underpass underneath the N208 the Hostel is at your right‐handside.

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HOW TO GET TO: JUGENDHERBERGE VENUSBERG, BONN GERMANY Bonn‐Venusberg Youth Hostel The Cultural Experience Haager Weg 42 53127 Bonn Tel: ++49 ‐2 28 ‐ 28 99 70 Fax: ++49 ‐ 2 28 ‐ 2 89 97 14 Email: jh‐bonn@djh‐rheinland.de

The youth hostel is located on the Venusberg on the edge of the Kottenforst Nature Reserve. In spite of its quiet location, it offers excellent road and public transport connections to the Bonn city centre approximately 2 ½ miles away.

By public transport: Opposite the Main Railway Station is the Central Bus Station. From here take bus no. 621 from platform A2 to Ippendorf‐Altenheim and get off at "Jugendgästehaus" stop. By car from the north, south or east: ‐ A3 to BonnSiegburg motorway intersection ‐ take A560 in the direction of Bonn as far as Sankt Augustin three‐way junction ‐ take to A565 in the direction of Bonn/ Koblenz as far as Bonn‐Poppelsdorf exit ‐ after Poppelsdorf exit turn right (Jagdweg). Caution: speed limit 30 km/h ‐ then follows the signs "Jugendherberge" Coming from Cologne: ‐ At Kölner Ring take A555 as far as BonnNord motorway intersection ‐ take A565 in the direction Bonn/ Koblenz ‐ continue as under car from the north, south or east Coming from the west: ‐ A61 as far as Meckenheim motorway intersection ‐ change to A565 in the direction of Bonn/ Koblenz as far as BonnHardtberg exit ‐ turn left after the exit and go downhill as far as the lights, turn right at the lights (Provinzialstraße) and follow the road (Reichsstraße) ‐ at the edge of suburb Röttgen turn left into Röttgener Str. ‐ follow the road to the first street coming in from the right, turn right there and immediately right again at a sharp angle into Gudenauer Weg. Caution: speed limit 30 km/h

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‐ follow Gudenauer Weg to Spreestraße intersection ‐ turn second left into Spreestraße ‐ at the end of Spreestraße turn left into Haager Weg ‐ after approx. 800 m the youth hostel is on your left

How to get there from Cologne‐Bonn Airport From Terminal 2 take bus no. 670 to Bonn Main Railway Station (arriving at Bonn Central Bus Terminal ZOB) Travelling time: approx. 30 minutes From Bonn Main Railway Station continue as under "By public transport".

You will find:

‐ Timetable information of Verkehrsverbund Rhein‐Sieg

‐ All information on Cologne‐Bonn Airport incl. timetables

on the Homepage http://www.djh‐rheinland.org/jh/bonn/eng/location.htm

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