Observational Data Logging

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The views expressed in this presentation are my own and do not necessarily reflect the view of Oracle Corporation Kristyn Greenwood User Research Manager, Oracle Observational Data Logging: Real-Time Data Collection for High-Security Environments Observational Data Logging: Real- Time Data Collection for High- Security Environments

description

A copy of the slides presented at UPA2012. This is summary presentation of a paper published in the UPA2012 proceedings. Copies of the data logger referenced in the presentation and paper can be obtained on request.

Transcript of Observational Data Logging

Page 1: Observational Data Logging

The views expressed in this presentation are my own and do not necessarily reflect the view of Oracle Corporation

Kristyn Greenwood

User Research Manager, Oracle

Observational Data Logging: Real-Time Data Collection for High-Security Environments

Observational Data Logging: Real-Time Data Collection for High-Security Environments

Page 2: Observational Data Logging

The views expressed in this presentation are my own and do not necessarily reflect the view of Oracle Corporation

Observational Data LoggingContextual Inquiry

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The views expressed in this presentation are my own and do not necessarily reflect the view of Oracle Corporation

Observational Data LoggingNaturalistic Observation

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The views expressed in this presentation are my own and do not necessarily reflect the view of Oracle Corporation

Observational Data Logging

Observation

Time Data

Accurate RecordingsComponent Parts

• Key Attributes

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The views expressed in this presentation are my own and do not necessarily reflect the view of Oracle Corporation

Observational Data Logging

• Procedure

• Familiarization• Setup Data Log

Tool

Pre Observation

• Conduct Observations

Observation • Interview• Collect

Artifacts

Post Observation

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The views expressed in this presentation are my own and do not necessarily reflect the view of Oracle Corporation

Observational Data Logging

Task

Action

Object

Tool

• Component Parts

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The views expressed in this presentation are my own and do not necessarily reflect the view of Oracle Corporation

Observational Data Logging

• Data Logging Utility

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The views expressed in this presentation are my own and do not necessarily reflect the view of Oracle Corporation

OUTPUT

Examples of Data Reporting Available from this methodology

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The views expressed in this presentation are my own and do not necessarily reflect the view of Oracle Corporation

Observational Data Logging: Results Examples

• Pie Charts: % of Time

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The views expressed in this presentation are my own and do not necessarily reflect the view of Oracle Corporation

Observational Data Logging: Results Examples

• Bar Charts: Top 5

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The views expressed in this presentation are my own and do not necessarily reflect the view of Oracle Corporation

Observational Data Logging: Results Examples

• Tools Interaction Diagrams

8 EmailVoicemail

Paper

Telephone

EmployeeDirectory

LocalAddress

Book

Calendar

InformationalWeb Page

RemoteFiles

LocalFiles

13

12

12

167

9

9

8

8

67

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The views expressed in this presentation are my own and do not necessarily reflect the view of Oracle Corporation

Observational Data Logging: Results Examples

• SwimLane

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The views expressed in this presentation are my own and do not necessarily reflect the view of Oracle Corporation

Summary

• Why use this Methodology– Satisfy Number Driven Product Teams

– Accommodate Restrictions on recording.

– Collect LOTS of data

• 3 Attributes of an Observation– Time Data

– Accuracy

– Components

• Data Logging Tool (for a copy contact me: [email protected]

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The views expressed in this presentation are my own and do not necessarily reflect the view of Oracle Corporation

Kristyn Greenwood

kristyn dot greenwood at oracle dot com