Observation skills
-
Upload
reachrubi27 -
Category
Business
-
view
32 -
download
1
description
Transcript of Observation skills
![Page 1: Observation skills](https://reader035.fdocuments.us/reader035/viewer/2022081412/5453978faf79599f5c8b5a38/html5/thumbnails/1.jpg)
OBSERVATION SKILLS
Presented By : -Rubina Isidore(Training and Development)
![Page 2: Observation skills](https://reader035.fdocuments.us/reader035/viewer/2022081412/5453978faf79599f5c8b5a38/html5/thumbnails/2.jpg)
ACTIVITY
![Page 3: Observation skills](https://reader035.fdocuments.us/reader035/viewer/2022081412/5453978faf79599f5c8b5a38/html5/thumbnails/3.jpg)
Observation is getting information about objects, events, moves, attitudes and phenomena using one or more senses…
Give an Example
What is Observation?
![Page 4: Observation skills](https://reader035.fdocuments.us/reader035/viewer/2022081412/5453978faf79599f5c8b5a38/html5/thumbnails/4.jpg)
![Page 5: Observation skills](https://reader035.fdocuments.us/reader035/viewer/2022081412/5453978faf79599f5c8b5a38/html5/thumbnails/5.jpg)
TYPES OF OBSERVATION• Scientific observation• Natural Observation• Subjective and Objective observation• Direct and Indirect observation• Participant and Non Participant observation• Structured and Unstructured observation• Controlled and Non Controlled observation
![Page 6: Observation skills](https://reader035.fdocuments.us/reader035/viewer/2022081412/5453978faf79599f5c8b5a38/html5/thumbnails/6.jpg)
ObservationsAdvantages• Most direct
measure of behavior• Provides direct
information• Easy to complete,
saves time• Can be used in
natural or experimental settings
Disadvantages• May require training• Observer’s presence may
create artificial situation• Potential for bias• Potential to overlook
meaningful aspects • Potential for
misinterpretation• Difficult to analyze
![Page 7: Observation skills](https://reader035.fdocuments.us/reader035/viewer/2022081412/5453978faf79599f5c8b5a38/html5/thumbnails/7.jpg)
Recording your observations
It is not good enough to just observe, you need to record your observations. You might use: • Observation guide• Recording sheet• Checklist• Field note• Picture• Combination of the above
![Page 9: Observation skills](https://reader035.fdocuments.us/reader035/viewer/2022081412/5453978faf79599f5c8b5a38/html5/thumbnails/9.jpg)
What do you observe in this room ?
![Page 10: Observation skills](https://reader035.fdocuments.us/reader035/viewer/2022081412/5453978faf79599f5c8b5a38/html5/thumbnails/10.jpg)
What do you observe in people ?
![Page 11: Observation skills](https://reader035.fdocuments.us/reader035/viewer/2022081412/5453978faf79599f5c8b5a38/html5/thumbnails/11.jpg)
Who observes you ?• Observation of parents/spouse at home• Teachers in college• Observation by your boss/colleagues/subordinates• Friends at parties• People in your environment
![Page 12: Observation skills](https://reader035.fdocuments.us/reader035/viewer/2022081412/5453978faf79599f5c8b5a38/html5/thumbnails/12.jpg)
What are you observing?Self and Client• In yourself-• Physical sensation• Your internal monologue• Body language• Congruity/genuineness• Emotions
![Page 13: Observation skills](https://reader035.fdocuments.us/reader035/viewer/2022081412/5453978faf79599f5c8b5a38/html5/thumbnails/13.jpg)
In your clientNonverbal communication
1. Facial expression2. Body language: posture, position changes, hand gestures, head
nodding, rigidity/looseness3. Proxemics-use of space4. Paralanguage-tone of voice, volume, pitch, intensity, non word
utterances, patterns of speechWatch dvd-observe for specific examples
![Page 14: Observation skills](https://reader035.fdocuments.us/reader035/viewer/2022081412/5453978faf79599f5c8b5a38/html5/thumbnails/14.jpg)
Verbal communication1. Selective attention-what are you predisposed to hear and focus on?2. Key words
a. Noticing repetitionb. Noticing emphasized words
3. Concrete vs. abstract4. “I” vs. “other” statements
![Page 15: Observation skills](https://reader035.fdocuments.us/reader035/viewer/2022081412/5453978faf79599f5c8b5a38/html5/thumbnails/15.jpg)
Conflict, incongruity and discrepancy-1381. Use of confrontation or challenge can be useful.2. Is client open to self reflection?3. Does the client trust you?
![Page 16: Observation skills](https://reader035.fdocuments.us/reader035/viewer/2022081412/5453978faf79599f5c8b5a38/html5/thumbnails/16.jpg)
Encouraging, Paraphrasing, SummarizingMajor functions: 1. To convey you have heard and understood
what the client said.2. To convey you understand the client’s
perspective, their worldview.Secondary functions:3. Clarify what was said for the client.4. Clarify what was said for counselor.5. Helping client elaborate on the story.6. To help a rambling client focus.
![Page 18: Observation skills](https://reader035.fdocuments.us/reader035/viewer/2022081412/5453978faf79599f5c8b5a38/html5/thumbnails/18.jpg)
TEST YOUR OBSERVATION• http://www.youtube.com/watch?v=xAFfYLR_IRY
![Page 19: Observation skills](https://reader035.fdocuments.us/reader035/viewer/2022081412/5453978faf79599f5c8b5a38/html5/thumbnails/19.jpg)
• Observation and Concentration/attention• Observation and Perception• Observation and Memory/Retention• Observation and Behavior
![Page 20: Observation skills](https://reader035.fdocuments.us/reader035/viewer/2022081412/5453978faf79599f5c8b5a38/html5/thumbnails/20.jpg)
Eye accessing cues• Watching eye movements allows you to discover how
someone is processing information.
• If you know how someone is processing information means you can adjust your questions and what you are doing to suit their processing. This helps create greater rapport.
![Page 21: Observation skills](https://reader035.fdocuments.us/reader035/viewer/2022081412/5453978faf79599f5c8b5a38/html5/thumbnails/21.jpg)
![Page 22: Observation skills](https://reader035.fdocuments.us/reader035/viewer/2022081412/5453978faf79599f5c8b5a38/html5/thumbnails/22.jpg)
• Visual Remembered• What colour is your front door?• What colour was your first car?• What was the brightest colour clothing you wore recently?
• Visual Constructed• What would an orange square with purple stripes look like?• What colour hair will you have in 20 years from now?• What would an elephant with pink polka dots look like?
![Page 23: Observation skills](https://reader035.fdocuments.us/reader035/viewer/2022081412/5453978faf79599f5c8b5a38/html5/thumbnails/23.jpg)
• Kinaesthetic• What is eating a lemon like?• What does it feel like to float in the water?• How does it feel to put your hand in a bucket of water?
![Page 24: Observation skills](https://reader035.fdocuments.us/reader035/viewer/2022081412/5453978faf79599f5c8b5a38/html5/thumbnails/24.jpg)
• Auditory Remembered• What does a dog barking sound like?• Listen to your favourite song in your mind• Tune into the sound of the ocean
![Page 25: Observation skills](https://reader035.fdocuments.us/reader035/viewer/2022081412/5453978faf79599f5c8b5a38/html5/thumbnails/25.jpg)
Auditory Constructed What would it sound like if I was speaking underwaterWhat would it sound like if a lion yodelled?What would a whistle sound like in space? Auditory Digital Say the first lines of the national anthem to yourselfRecite a nursery rhyme to yourselfWhat do you say to yourself to psyche yourself up?
![Page 26: Observation skills](https://reader035.fdocuments.us/reader035/viewer/2022081412/5453978faf79599f5c8b5a38/html5/thumbnails/26.jpg)
Improving Your Observation• Look at every day life in a clear manner• Trying to judge people and their perceptions• Curiosity• Always trying to ask questions to people or in your mind• Being open to new experiences
![Page 27: Observation skills](https://reader035.fdocuments.us/reader035/viewer/2022081412/5453978faf79599f5c8b5a38/html5/thumbnails/27.jpg)
• Self-knowledge – accurate• Willingness to seek the inputs of others.• Being open to new ideas• Practicing good listening skills
![Page 28: Observation skills](https://reader035.fdocuments.us/reader035/viewer/2022081412/5453978faf79599f5c8b5a38/html5/thumbnails/28.jpg)
OBSERVATION TESTS
![Page 29: Observation skills](https://reader035.fdocuments.us/reader035/viewer/2022081412/5453978faf79599f5c8b5a38/html5/thumbnails/29.jpg)
![Page 30: Observation skills](https://reader035.fdocuments.us/reader035/viewer/2022081412/5453978faf79599f5c8b5a38/html5/thumbnails/30.jpg)
![Page 31: Observation skills](https://reader035.fdocuments.us/reader035/viewer/2022081412/5453978faf79599f5c8b5a38/html5/thumbnails/31.jpg)
![Page 32: Observation skills](https://reader035.fdocuments.us/reader035/viewer/2022081412/5453978faf79599f5c8b5a38/html5/thumbnails/32.jpg)
![Page 33: Observation skills](https://reader035.fdocuments.us/reader035/viewer/2022081412/5453978faf79599f5c8b5a38/html5/thumbnails/33.jpg)
![Page 34: Observation skills](https://reader035.fdocuments.us/reader035/viewer/2022081412/5453978faf79599f5c8b5a38/html5/thumbnails/34.jpg)