Obrien[7]001 Foundation is in Business (Student)

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    Iwan Ekawanto, SE,MM / MIS - Foundation of IS

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    Foundations of InformationSystem in E-Business

    Lectured by Iwan Ekawanto

    Why IS are Important

    An IS Framework

    What is an IS

    System Concept

    Component of IS

    Recognizing IS

    The Major Roles of IS

    E-Business in Business

    Trends in IS

    Types IS

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    Information Systemmerupakan fungsibisnis perusahaan.

    Why Information SystemAre Important

    Sistem informasi

    adalah assetperusahaan.

    Manager,wirausahawan,

    atau profesionalbisnis perlumengerti tentangsistem informasi.

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    James A. OBrien

    An Information System is an organized combination ofpeople, hardware, software, communications

    networks, and data resources that collects,transforms, and disseminates information in anorganization.

    Information System Resourcesand Technologies

    Information Technologies (IT ):

    Computer Hardware

    Computer Software.

    Telecommunications Networks.

    Computer-Based data Management'sTechniques.

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    FoundationConcept

    DevelopmentProcess

    InformationTechnology

    BusinessApplication

    Management

    Challenge

    InformationSystem

    An IS Framework for BusinessProfessionals

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    Foundations Concepts.

    Perilaku dasar, teknik, business,dan managerial concepts tentangcomponents serta peran-peran darisystem Informasi.

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    Information Technologies.Konsep pengembangan, danmanagement issues untukinformation technology.

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    Business Applications.Penggunaan Information Systemuntuk operasional bisinis,management, and competitive

    advantage.

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    Development Process.Membangun, dan mengimplemensiIS melalui strategic planning danapplication development approach.

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    Management Challenges.Tantangan pengelolaan teknologiIS secara effectiv dan ber-etika,strategies, dan security.

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    Support of Business Operation.

    Dukungan terhadap kegiatanoperasional perusahaan sepertipengolahan transaksi yangterjadi sehari-hari.

    The Fundamentals Roles ofInformation System

    StrategicAdvantage

    ManagerialDecision Making

    BusinessOperation

    Support of Strategic

    Advantage.

    Dukungan untuk keputusan-keputusan strategic perusahaanyang berdampak pada waktuyang relatif panjang.

    Support of Managerial DecisionMaking.

    Dukungan terhadap prosespengambilan keputusan yangdilakukan oleh manajemen

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    Overview ofInformation System

    Peran yang diberikan oleh sistem informasi pada sebuah organisasitelah meluas secara signifikan setiap waktu. Semua perubahan

    meningkatkan pentingnya fungsi sistem informasi bagi suksesnyaperusahaan.

    Perubahan-perubahan tersebut juga memunculkan suatu tantanganbaru bagi manajer dan end-user untuk secara effectivemendapatkan keuntungan potensial dari teknologi informasi.

    The Expanding Roles of Information Systems

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    Enterprise and Global Internetworking : 1990s 2000s

    Internetworked Information System.

    For end User, enterprise, and organizational computing, communications, and

    collaboration, including global operation and management on the Internet,

    Intranet, and Extranet.

    Strategic and End User Support : 1980s 1990s

    End User Computing System.

    Direct computing support for end user productivity and work group

    collaboration.

    Executive Information System.

    Critical Information for top Management.

    Experts System.

    Knowledge-based Expert advice for end users.

    Strategic Information Systems.

    Strategic Products and Services for competitive advantage.

    Decision Support : 1970s 1980s

    Decision Support System.

    Interactive ad hoc support of the managerial decision-making process

    Management Reporting : 1960s

    1970s

    Management Information System.

    Management reports of prespecified information to support decision making

    TheExpanding

    ParticipationofEn

    dUser&Management

    Data Processing : 1950s 1960s

    Electronic data processing system.

    Transaction processing, record keeping, and traditional accounting application

    TheExpandin

    gRolesISinBusin

    essandManagement

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    Manufacturingand

    Production

    Engineering &Research

    Accounting,Finance, andManagement

    Suppliers and Other Business Partners

    Procurement, Distribution, and Logistics

    Advertising Sales Customer Service

    Consumer and Business Customers

    Company

    Boundary

    Intranets

    The Internet

    Extranets

    Extranets

    E-Business Enterprise

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    Types of Information Systems

    Sistem Informasi menunjukan peran pentingnya dalam mendukung operasional

    dan manajerial pada bisnis. Maka secara konseptual dapat diklasifikasikansebagai Operation atau Management Support System.

    TransactionProcessingSystems

    ProcessControlSystems

    EnterpriseCollaboration

    Systems

    ManagementInformation

    Systems

    DecisionSupportSystems

    ExecutiveInformationSystems

    OperationsSupportSystems

    ManagementSupportSystems

    OthersSystems

    InformationSystems

    End Of Section I

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    Operation Support System

    Sistem Informasi diperlukan untuk proses mengolah data dan digunakandalam operasi organisasi. Sistem ini mendukung pengolahan informasi yang

    diharapkan dalam day to day operation.

    Sebagai OSS (Operational Support System) sistem menghasilkan berbagaiproduk informasi yang digunakan bagi internal dan external. Tetapi tidakmenekankan kepada produksi informasi terbaik yang dapat digunakan olehmanajer, karena masih memerlukan proses lebih lanjut oleh manajer.

    Peran yang terpenting adalah efisiensi proses bisnis.

    EnterpriseCollaborationSystems.

    Support team,workgroup, andenterprisecommunicationand collaboration.

    TransactionProcessingSystems (TPS).

    Pengolahan datahasil transaksibisnis, updatedatabase, Reportand Document

    Process ControlSystems (PCS).

    Monitor and

    Control IndustrialProcess.

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    Management Support System

    Management Support System berfokus pada menyediakan informasi dan

    mendukung bagi proses pengambilan keputusan oleh manajer. Sistem inimemberikan dukungan bagi pengambilan keputusan strategic, Tactical,supervisory.

    ManagementInformationSystem (MIS)

    PrespecifiedReports and display

    Decision SupportSystem (DSS)

    Interactive ad hocsupport for decisionmaking process.

    ExecutiveInformationSystem (EIS).

    Provide CriticalInformation from

    MIS and DSS.

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    Other Classification of Information Systems

    Kategori sistem informasi yang lebih uniq atau lebih spesifik lagi. Karenasistem ini mampu mensupport aplikasi pada tingkat operasional maupunmanajemen.

    Expert System

    Knowledge-Based

    System

    KnowledgeManagement

    SystemDisseminationknowledge within theenterprise

    Strategic

    Information System

    Support strategicoutput for CompetitiveAdvantage

    Functional

    Business System

    Application forFunction of company

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    A SystemA group of interrelated components working togethertoward a common goal by accepting inputs andproducing outputs in an organizes transformationprocess.

    Three Basic interactingcomponents or functions :

    System Concepts:a foundation

    Input.

    Capturing

    andassemblingelementsthat enterthe systemto beproceed.

    Processing.

    Transformation

    process thatconvert inputinto output.

    Output.

    Transferring

    elements thathave beenproduced by atransformationprocess totheir ultimatedestination.

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    Jenis-jenis System

    Keberadaan Feedback

    Open_Loop System

    Clsosed_Loop System

    Bentuk

    Physical System

    Conceptual System

    Hubungan dgn Lingkungan

    Open System

    Closed System

    Input OutputProcess

    Feedback

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    Environment

    Other Systems

    System Boundary

    ManufacturingProcess

    Input ofRaw Materials

    Output ofFinished Products

    ControlSignals

    ControlSignals

    FeedbackSignals

    FeedbackSignals

    Control byManagement

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    Stakeholders in theBusiness Environment

    Supplier

    Management

    Information System

    BusinessProcess

    Market, Developand Deliver

    Product andServices, SupportCustomers, Other

    Process

    EconomicResources

    People, Money,

    Material, Machines,Land, Facilities,Energy,

    Information.

    Input Processing Output

    Gov.

    Agency

    The Community Competitors

    Customer

    Sto

    ckholder

    Financial Institutions Labor Union

    Goods andServices

    Products, services,

    Payments,Contributions,Information, Other

    Effects

    FeedbackControl

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    Information System Components

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    Information System Resources

    People Resources

    Faktor manusia untuk

    beroperasinya sistem adalah

    End-User.

    IS Specialists.

    Hardware Resources

    Semua media fisik dan materialyang digunakan dalampengolahan informasi :

    Machines.(Physical device)

    Media.(Object)

    Software Resources

    Program.Sekumpulan instruksi utk

    komputer.

    Procedure.Instruksi yang digunakanoleh manusia

    Data Resources

    Database.Kumpulan record atau filesyang terhubung secara logis.

    Knowledge Bases.Penyimpan berbagai bentukfakta dan aturan dari berbagaimacam kesimpulan suatu

    subjects.

    Network Resources

    Communication MediaMedia, perangkat komunikasi

    Network Support.

    processor communication,Modem.

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    Information System Activities

    1. Input of Data Resources

    Kegiatan menangkap (captured)dan menyiapkan data. Misalnyarecording dan editing. Datadimasukan kedalam suatumedia/mesin kemudian diolah.

    2. Processing of data into Information

    Kegiatan memanipulasi data seperti,calculating, comparing, sorting,classifying, dan summarizing.

    3. Output of information product

    Informasi dalam berbagai bentukdiberikan kepada end-user.Produk informasi yang dihasilkanberupa report atau businessdocument.

    4. Storage of Data Resources

    Kegiatan sistem informasidimana data dan informasidisimpan untuk keperluan yangakan datang dan digunakan olehend user.

    5. Control of System Performance

    Memberikan feedback ataskegiatan input, processing,output, dan storage.

    Feedback harus dimonitor dan

    dievaluasi apakah sesuaidengan kinerja standar.

    Feedback digunakan untukmelakukan penyesuaian padakegiatan sistem untukmengoreksi ketidak efesien yang

    terjadi.

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    RecognizingInformation System

    Bagaimana sistem tersebut mendukungoperasional business, pembuatan keputusanmanagerial, atau competitive advantage of abusiness.

    Identifikasi adanya sistem informasi :

    Adanya people, hardware, software, data, dannetwork resources yang digunakan.

    Macam-macam Produk Informasi yangdihasilkan.

    Aktivitas cara melakukan input, processing,output, storage, dan control.

    End Of Section I