SB5100 Series Cable Modem User Guide Introduction Before You ...
oa rd 2 5 4 USB - GDI Technology,...
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Quick Reference Guide SURFboard Cable Modem R USB CPE MAC ID:ABDCEF012345 S/N: PPPPMMYJJJSSSSSCAABBCCCC HFC MAC ID: ABCDEF012345 CUSTOMER S/N:BCDFGHJKLMNP ETHERNET CABLE USB +12VDC Your computer may vary from illustration Do not connect both the Ethernet and USB Cable to your PC. Use one or the other depending on your PC Configuration. SURFboard Cable Modem SURFboard Cable Modem USB Drivers Installation Assistant User Guide Uninstall USB Driver Contact Information USB Drivers Installation Assistant User Guide Uninstall USB Driver Contact Information USB Drivers User Guide Uninstall USB Driver Contact Information Installation Assistant USB Drivers User Guide Uninstall USB Driver Contact Information Installation Assistant SB5100 Series SURFboard Cable Modem Installation CD-ROM ® SB5100 Series SURFboard Cable Modem Installation CD-ROM ® Insert the CD-ROM only if you are going to make a USB connection or to read the SB5100 User Guide. 1 1 6 6 3 4 4 5 5 2 2 Power adapter may vary from illustration Ethernet OR USB
Transcript of oa rd 2 5 4 USB - GDI Technology,...
SURFboard Cable ModemR
Q u i c k R e f e r e n c e G u i d e
SURFboard Cable Modem
R
US
BC
PE
MA
CID
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012345
S/N
:PP
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SS
SS
CA
AB
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AC
ID: A
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S/N
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JKLM
NP
ET
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RN
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CA
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SB
+12VDC
Your computer may vary from illustration
Do not connect both the Ethernet and
USB Cable to your PC. Use one or
the other depending on your
PC Configuration.
TMTM
SURFboard
CableModem
SURFboard
CableModem
USBDriv
ers
Installatio
n Assistant
User Guide
Uninstall USBDriv
er
Contact Informatio
n
USBDriv
ers
Installatio
n Assistant
User Guide
Uninstall USBDriv
er
Contact Informatio
n
USBDriv
ers
User Guide
Uninstall USBDriv
er
Contact Informatio
n
Installatio
n Assistant
USBDriv
ers
User Guide
Uninstall USBDriv
er
Contact Informatio
n
Installatio
n Assistant
SB5100 Series SURFboard
CableModem
Installatio
n CD-ROM®
SB5100 Series SURFboard
CableModem
Installatio
n CD-ROM®
MOTOROLA and the Stylized M
Logo areregistered in
the
US Patent & TrademarkOffic
e. All other product or
service names arethe property
of their respective owners.
2002
© Motorola, Inc.
MOTOROLA and the Stylized M
Logo areregistered in
the
US Patent & TrademarkOffic
e. All other product or
service names arethe property
of their respective owners.
2002
© Motorola, Inc.
502238-001
502238-001
Insert the CD-ROM only if you aregoing to make a USB connectionor to read the SB5100 User Guide.
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Power adaptermay vary from illustration
Ethernet
ORUSB
This information is to help you quickly solve a problem. Before calling your service provider, try unplugging
and plugging in the cable modem power cord in the AC wall outlet to restart the cable modem.
Check that the power adapter is plugged in. Power adapter may vary from illustration.Green POWER light
is OFF
Cannot receive or
send data
Try pressing the Standby button.
If you have cable TV, check that your TV is working and the picture is clear.
If you cannot receive your regular TV channels, your data service will not function.
Try pressing the Standby button if the Standby light is ON.
Check the coaxial cable at the cable modem and wall outlet. Hand-tighten if necessary.
Check that the USB or Ethernet cable is properly connected to the cable modem
and your computer.
Check the IP address by following the steps in “Verifying the IP Address in Windows® 95, 98,
or Windows Me®”or “Verifying the IP Address in Windows® 2000 or Windows XP™” in the
User Guide (on the CD-ROM). For non Windows users, you must have Adobe Acrobat Reader
installed before opening the User Guide. Call your cable provider if you need an IP address.
Check the lights on the front panel. Note the first light from top to bottom that
is off. This light indicates where the error occurred as described in
“Front-Panel Lights and Error Conditions” in the User Guide (on the CD-ROM).
Standby
Standby
501653-001MGBI
Tr o u b l e s h o o t i n g
SURFboard Cable Modem User Guide
Installation and Configuration Overview
Troubleshooting
Contact Us
Frequently Asked Questions
Before You Begin
Introduction
Cable Modem
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SB5100SURFboard®
CableM
odem
The SolutionThe Problem
SURFboard Cable Modem
R
