ne voice ne vision

O O2011 ANNUAL REPORT

a community where everyone is respected, belongs, contributes, is valued and shapes his or her own present and future.

Vision

Q U A L I T Y T R U S T 2 0 1 1 A N N U A L R E P O R T 1

Letter from Executive Director and Board President Quality Trust (QT) is at a pivotal time in its brief history, with much to be proud of and so much more to be accomplished. It seems like only yesterday that QT was founded. For the past decade we have fought to uphold the rights of people with developmental disabilities and open doors to new opportunities for people and their families through our services. Now with the original commitment of funding from the DC government completed, it’s imperative that we grow our private financial resources to sustain and expand QT’s core services.

Within this Annual Report, you will see ways in which QT has built a reputation and tradition com-mitted to the ideal of “One Voice, One Vision” throughout our community. For children and adults with disabilities, this ideal means valuing the potential and promise of each person. In our community, it means bringing partners and colleagues together to achieve common goals. For those of you who know QT well, our voice and vision will be reaffirmed—“a community where everyone is respected, belongs, contributes, is valued and shapes his or her own present and future.” For those taking a close look at us for the first time, we’re confident that you’ll like what you see.

We invite you to call us, to visit our website, to attend one of our evening “get to know QT” receptions, and to join our highly acclaimed summer cruise on the Potomac. Consider supporting Quality Trust as the force for positive change in the lives of our friends, family members and neighbors with disabilities—make a financial donation, mentor a young person, contribute your professional skills and become part of the QT family.

Sincerely,

Tina M. Campanella Robert D. DinersteinExecutive Director Chair/President

DOROTHY came to QT because she was threatened with eviction due to late rent payments. QT’s Legal and Education Advocacy helped her get emergency rental assistance and an attorney who assisted her settle with the landlord and stay in her home. QT also guided Dorothy to appeal successfully with the Social Security Administration for improperly reducing her monthly benefit payment. Now she can pay her rent and other expenses. “I am glad to have a Quality Trust attorney in my corner,” says Dorothy.

Creativity & Community ParticipationStanding Up for One’s Rights

The Faces of Quality Trust

While QT’s impact is measured in part by the numbers of people and families we support (see page 4), the most important measures of success are the positive outcomes in people’s lives resulting from the expert intervention of QT staff. The stories weaved throughout the report reflect the people who today are better equipped to make choices, live with greater independence, participate in community activities and navigate their way toward more fulfilling and enriching lives.

DARNELL came to QT in 2009 to provide him support as he transitioned from a foster home into more independent living. With the ongoing support of the QT staff member, Darnell re-connected with his family, who now play an active role in his life. While striving to become a recognized artist and earning regular commissions, he has become more independent. With QT’s support, Darnell is living a more balanced, fulfilling and self-assured life.

NONJA has always had a keen artistic flair, and interest in reading, history and the internet. With the support of a QT staff member, Nonja has been seeking employment, exploring new living arrangements and producing art for sale. Her trademark paintings are characterized by brilliant colors with people and animals placed in various landscapes. QT’s support of Nonja reflects its commit-ment to meeting the unique needs of each person so they can make choices and fulfill their dreams.

Creativity & Community ParticipationStanding Up for One’s Rights

4 Q U A L I T Y T R U S T 2 0 1 1 A N N U A L R E P O R T

A Place Called Home ~ Cultural Transitions & Challenges

Delivering Essential Services In addition to the one to one, personal support provided, QT advances autonomy and civil rights for people with developmental disabilities via legislative advocacy; family and self-advocate training; educational activities for attorneys and other professionals; outreach for transitioning youth; and family support. As a result of persistent advocacy, a majority of people with disabilities in DC now live in the least restrictive environments and more people actively participate in their chosen communities. They have a voice, make decisions and find solutions.

In spite of our progress, much remains to be done. The younger people entering the system have never been institutionalized and are looking for different kinds of services than those in prior generations. We need our schools, city government and community providers to adapt their models of service delivery to ones that are responsive to the diversity of people needing support.

The Scope of Quality TrustThe numbers of people who rely on QT core services provides a snapshot of the broad range of issues confronted by QT in its three main service areas—advocacy, monitoring and legal. The numbers below reflect individualized interventions in FY2011 with each person and/or family by QT staff.

285PEOPLE

SUPPORTED

182INTERVENTIONS

ON LEGAL MATTERS 248

PEOPLE PROVIDED LEGAL ADVICE/

REFERRAL

250ATTORNEYS &

ADVOCATES ATTEND QT EDUCATIONAL

FORUMS

984SERIOUS REPORTABLE INCIDENTS REVIEWED

586PEOPLE EFFECTED BY COMMUNITY

EDUCATION/OUTREACH

210FAMILIES

SUPPORTED

267PEOPLE RECEIVE

INDIVIDUAL MONITORING/

REVIEW

Advocacy

Monitoring

Legal Representation & Education

Note: Over 5,000 people and family members supported by Quality Trust Advocacy, Monitoring, and Legal since 2002!

310INVESTIGATION

QUALITATIVE REVIEWS(non-Evans Class members)

TERRENCE is an active eleven year old, and one of seven children. The family was facing housing issues as well as trying to meet Terrence’s health, behavioral and educational needs. With the dedicated support of a QT staff member, the family found a new home, a new school placement for Terence and assistance for him to attend scheduled medical appointments. Supporting the whole person within the context of the family and community is the guiding principle followed by QT staff.

JONATHAN, a 19 year old from the Dominican Republic and his family, were facing health, educational and employment challenges. Elver, the QT staff member, helped the family navigate the use of community resources and find a new school. Jonathan now attends an after school program and participates in swimming and music, while his brother and mother, Ms. Ferreira, can find meaningful work. “Thanks to Elver,” says Ms. Ferreira, “Jonathan is cared for while I am at work. We couldn’t have done it without him.”

A Place Called Home ~ Cultural Transitions & Challenges

6 Q U A L I T Y T R U S T 2 0 1 1 A N N U A L R E P O R T

Board Members & Advocates

2011 Financials

Statement of Activities Twelve months ended September 30, 2011

REVENUES: Contributions and Grants $ 290,345

Interest and Dividends $275,365

Rent Reimbursement $127,846

Other Revenue $47,804

Total revenues $741,360

EXPENSES: Program Services $2,284,778

Fundraising $370,959

Management and General $204,905

Total Expenses $2,860,642

Net Assets at Beginning of Period $22,628,742

Net Assets as of September 30 $19,947,545

Program Expenses

41%ADVOCACY

11%LEGAL

28%MONITORING

13%FUNDRAISING

7%MANAGEMENT

& GENERAL

Challenges AheadQT was founded as part of the 2001 settlement agreement reached in the Evans v. Gray class action lawsuit,1 which included ten years of funding from the DC government to support QT’s founding and initial operations. That ten year period ended this year. QT is now focused on generating new revenue through fundraising and programs to ensure that its core services are sustained.

And as we go forward, our challenge is to ensure QT’s viability, legitimacy and recognition in the years ahead. To make this happen, QT must:• Increase private donations• Raise QT’s profile and educate the public • Prepare to assume greater responsibility upon conclusion of the Evans class action litigation• Remain at the forefront of social change and legislative action

Quality Trust serves as the District’s only independent monitoring and advocacy organization. QT’s efforts improve government and community systems and support for DC residents with developmental disabilities and their families.

We have expanded our reach in the region with our partnerships and throughout the country with our training and education activities. By focusing on the promise and potential of each person with “one voice, one vision,” QT is building on its tradition of trust and quality services.

1 Evans v. Gray is a long-standing class action lawsuit originally filed in 1976 that led to the closing of the District’s institution for people with intellectual disabilities (Forest Haven) in 1991; the lawsuit remains open today due to ongoing concerns about support provided class members.

MATTHEW joined QT’s Board in 2007 where he has been learning to make his voice heard and express his opinions. QT staff and Board members, especially members with a disability, are eager to coach Matthew and to learn from him as he becomes a stronger contributor to the direction of the organization. “Coaching and providing opportunities to contribute,” says QT staff member Phyllis, “is the foundation of how QT supports people.” This enhances their confidence and skills, and capacity to participate actively in their chosen communities.

THELMA was one of the founding Board members of Quality Trust and served with diligence for seven years. QT staff and Board members provided consistent support and coaching to Thelma in her Board role. She matured into a committed, strong advocate and now serves on many local Boards and committees and mentors new advocates through Project ACTION!, a self-advocacy movement. Thelma has found an avenue to contribute, influence policies, and be respected for being a leader and making a difference in the community.

Board Members & Advocates

8 Q U A L I T Y T R U S T 2 0 1 1 A N N U A L R E P O R T

INDIVIDUALS

Ann Marie Acosta

Sandra Adams

Cathy Anderson

Elver Ariza Silva

Allan J. Berman

Don Carlos Bland

Julie Braxton

Vernessa Broddie

Amy Brooks

Ernest Brown

Marisa Brown

Anne B. Cammack

Elizabeth Cammack

Tina Campanella

Vincent Campanella

Donald Clark

William Clark

Sarah Coviello

Bernard Crawford

Jarniese Daniels

Karen L. Davis and Clark T. Madigan

Charlene Day

Donald L. Dell

Sharman Word Dennis

Robert D. Dinerstein, Esq.

Mr. and Mrs. Harold Evans

Elizabeth Evans Jackson

Antonia Brathwaite-Fisher

Toya Randi Fisher

Christine Foster

Janice Frey-Angel

Rosalind German

Mr. and Mrs. William W. Goodrich

Jessica Gray

Martina Green

Carol A. Grigsby

Jetta Ballard Harris

Nadine Hathaway

Forest Hayes

Donna Holt

Phyllis A. Holton

Gary Horlick

Janice Hunter

Kim Johnston

Eileen Kelly

Robert A. Kennedy, Jr.

Robyn L. King

Arlene King-Berry

David A. Klaus

Veronique Korin

Evan J. Krame, Esq.

Ron Landsman, Esq.

James Lee

Jimi Lethbridge

Erin Leveton

Jimmy Loh

Charisse Marshall

Zachary Martin

Kathy Mitchell

Afroze A. Mohammed

Mr. and Mrs. Richard Myers

Laura Nuss

Michael Orleans

Derek Orr

Claudia Payne

Chase Phillips

Ann Ranniar

Victor Robinson

Jenise Ross

Vincent Donald Russo

Ann and Kenny Sager

Rebecca Salon

Melanie Simmons

Kristina Southerly

Patricia Spencer-Neal

Barbara Stewart

Linda Stewart Wells

Kireem Swinton

Helen M. Thomas

Marsha Thompson

Mr. and Mrs. Ricardo Thornton

Matthew Trammel

Alejandro Veloz

Mercedes C. Vinciguerra

Patricia Vogel

Jena Walker

Cheryl Wall

Cheryl Walton

Morgan Whitlatch

Thomas Wilds

Robert Lee Williams

Robert W. Williams

Karen Wolf-Branigin

Tiffany Yuille

FOUNDATIONS

The HSC Foundation

The Viragh Family Foundation

NCC Foundation

GOVERNMENT

DC Mayor’s Office on Latino Affairs

COMPANIES/COMMUNITY ORGANIZATIONS

ACC Telecom

Arent Fox

The John Akridge Company

Battle’s Transportation, Inc.

Booeymonger-Chevy Chase

CareFirst BlueCross BlueShield

The Cheesecake Factory Restaurants, Inc.

Cole Haan Chevy Chase

Chick-fil-A @ Westfield Montgomery Mall

Crabtree & Evelyn

Crowell & Moring LLP

DLA Piper

Donsolis Images

Entertainment Cruises

FAME

Frosting-a Cupcakery

Gelman, Rosenberg & Freedman

Health Services for Children with Special Needs, Inc.

Hogan Lovells US LLP

Inter-American Development Bank

Jetblue Airways

Jones Lang LaSalle

Krön Chocolatier

Lagardère Unlimited

Ron Landsman, P.A.

Maggiano’s Little Italy

POPChips

Pure Advertising, LLC

North American Network, Inc.

Safeway Inc.

Sephora

SHOPPERS Food & Pharmacy

Starbucks

UPTOWN Magazine

Veolia Transportation/SuperShuttle/ExecuCar

Verizon

Washington Sports Clubs

WeMed Services, Inc.

Whole Foods Market

VOLUNTEERS

Devin Cammack

Francisco Carrillo

Terry Chase, Jr.

Aaron Comenetz, Esq.

Anji Corley

La Brea Cruz

La Toya Cruz

Charlene Day

Mary P. Day

Toya Fisher

Octavius Green

Ryan Green

Tiombé Hurd

Gwendolyn Means

Phyllis Perry

Loretta Spears

Alea Stewart

Helen Thomas

Amanda Walsh

Tiffani White

Tyler White

Betty Wright-Thomas

BOARD OF DIRECTORS

Robert D. Dinerstein, Chair/President

Clark T. Madigan, Treasurer

Barbara Stewart, Secretary

Annie Acosta

Bernard Crawford

Janene D. Jackson

Robyn King

Afroze Mohammed

Matthew Trammel

Karen Wolf-Branigin

Sharman Word-Dennis

Donors—Thank You, we couldn’t do it without you!

Quality Trust Fiscal Year: October 1, 2010 – September 30, 2011

QT is a vital resource for people with developmental disabilities and their families. We serve as coach, mentor, navigator and facilitator to bridge gaps in the local service network. To continue forward progress, it is crucial that QT remain strong. As always, QT will systematically identify opportunities for relationship-building and partnering, assessing all options for delivering cost-effective services, reviewing possible consolidation of func-tions and increasing private and foundation funding. The stakes could not be higher for our neighbors who have a disability and their families, so that we all may speak with “one voice, one vision.” We hope you will join us.

For more information to volunteer or make a donation, call Elizabeth Cammack at 202-459-4013 or email ecammack@dcqualitytrust.org.

A Vital Resource

#9339 #9339 #33317

Quality Trust is an independent, nonprofit organization in Washington, DC supporting children and adults with disabilities. As a catalyst for change, QT provides individual and family advocacy, monitoring, legal education and advocacy, personal support and community education and outreach.

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