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HIGH PERFORMANCE ORGANIZATION

AND ROLE OFPEOPLE

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WILLIAMS F1

AboutAbout Williams F1Williams F1::

TheThe needneed forfor speedspeed makesmakes formulaformula oneone thethe

worldsworlds mostmost popularpopular spectataor,sportspectataor,sport forfor thethe pastpast twentytwenty yearsyears,Williams,Williams FF11 hashas establishedestablished thethe bestbest record,record, outpacingoutpacing byby aa

substantialsubstantial marginmargin thethe FerrariFerrari constructorsconstructors team,team, whichwhich isis moremore

obviouslyobviously associatedassociated withwith thethe romanceromance ofof motormotor racingracing..

GrandGrand prixprix racingracing attractsattracts andand createscreates moremore

truetrue passionpassion thanthan anyany otherother sportsport..

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What really makes Williams F1 tick is one huge great family andWhat really makes Williams F1 tick is one huge great family and

every single member of that family has got one goal. that is to be aevery single member of that family has got one goal. that is to be a

winner, whether that is by their technical contribution or in somewinner, whether that is by their technical contribution or in some

other way. every single one of us is completely focused on one thingother way. every single one of us is completely focused on one thing

i.e,winning.i.e,winning.--JANE GORARD ,MEDIA MANAGER.JANE GORARD ,MEDIA MANAGER.

THE GREAT DRIVERS WHO TOOK WILLIAMSTHE GREAT DRIVERS WHO TOOK WILLIAMS TOTO THE PEAK OFTHE PEAK OF

MOTOR RACINGMOTOR RACING

Alan jonesAlan jones

Keke rosebergKeke roseberg

Nelson piquetNelson piquet

Alain prostAlain prost

Nigel mansellNigel mansell

Damaon hillDamaon hill

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THINGS WHICH MADE WILLIAMS A HIGH PERFORMANCETHINGS WHICH MADE WILLIAMS A HIGH PERFORMANCE

ORGANIZATIONORGANIZATION

Production areaProduction area : It: It is an unparalleled, world class facility whereis an unparalleled, world class facility where

the highest skilled level is employed. Every section orthe highest skilled level is employed. Every section or

workstation maintains a surgical cleanlinessworkstation maintains a surgical cleanliness..

High technologyHigh technology

High technology, precision engineering, and aHigh technology, precision engineering, and a

StrongStrong sense of professional discipline are immediately apparent.sense of professional discipline are immediately apparent.

TheThe factory capabilities includes compositesfactory capabilities includes composites, fabrication,, fabrication,machining, electronics, patternmachining, electronics, pattern and module making for the halfand module making for the half

scale model wind tunnel hydraulics and various ancillary supportscale model wind tunnel hydraulics and various ancillary support

functionfunction..

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WorkWork activityactivity :: WorkWork activityactivity isis seeminglyseemingly relaxedrelaxed andand

unhurried,unhurried, yetyet AlanAlan challis,challis, andand testtest teamteam coordinator,coordinator, aa twentytwenty

yearyear veteranveteran atat WilliamsWilliams observesobserves inin understatedunderstated fashionfashion thatthat AtAt

Williams,Williams, everyevery dayday isis aa definingdefining momentmoment..

CelebrationCelebration ::

CelebrationCelebration isis nevernever farfar awayaway.. InIn thethe canteencanteen facilityfacility

hangshangs aa large,large, evocativeevocative photographphotograph ofof thethe variousvarious championshipchampionship

wonwon byby WilliamsWilliams ff11..

OrganizationalOrganizational focusfocus ::TheThe focusfocus directlydirectly comescomes fromfrom itsits twotwo

iconoclasticiconoclastic inspirationalinspirational players,players, FrankFrank WilliamsWilliams andand PatrickPatrick

headhead.. TheyThey knowknow thatthat thethe drivingdriving motivationmotivation isis alwaysalways toto bebe

successfulsuccessful andand toto win,win, notnot justjust toto bebe profitableprofitable..

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DRIVING FORCESDRIVING FORCES

FrankFrank WilliamsWilliams ::KayKay young,young, headhead receptionist,receptionist, observerobserver ofof frankfrank

Williams,Williams, wewe stillstill thinkthink ofof himhim asas aa mightymighty figurefigure.. FrankFrank WilliamsWilliams

isis thethe consummateconsummate inspirationalinspirational playerplayer.. whilewhile fulfillingfulfilling hishis ownown

passionpassion forfor speedspeed hehe tooktook aa cornercorner tootoo fastfast andand cockedcocked itit upup

WilliamsWilliams isis knownknown forfor hishis greatgreat businessbusiness

acumenacumen and,and, inin particular,particular, hishis skillskill atat makingmaking criticalcritical dealsdeals withwith thethe

suppliers,suppliers, sponsorssponsors.. WhetherWhether hehe isis inin officeoffice oror inin thethe pitpit garage,garage, hishis presencepresence liftslifts thosethose

aroundaround themthem..

HisHis friendlinessfriendliness andand kindlykindly demeanordemeanor sitsit uneasilyuneasily withwith thethe popularpopular

beliefbelief thatthat WILLIAMSWILLIAMS isis thethe hardhard manman ofof formulaformula oneone..

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JimJim WrightWright ::{{ headhead ofof marketing}marketing}::

JimJim WrightWright wellwell recognizedrecognized thethe

importanceimportance ofof opportunitiesopportunities inin termsterms ofof acquiringacquiring muchmuch neededneeded

sponsharshipssponsharships dollarsdollars.. WrightWright waswas consistentconsistent withwith thethe brandbrand

associatedassociated withwith WilliamsWilliams.. HeHe waswas determineddetermined toto ensureensure

sponsorshipssponsorships alliancesalliances..

JaneJane gorardgorard {media{media manager}manager} ::

PersonifiedPersonified peakpeak performanceperformance underunder pressurepressure.. ininadditionaddition toto dealingdealing withwith thethe externalexternal demandsdemands ofof thethe mediamedia..GorardGorard

alsoalso handledhandled thethe internalinternal dispersiondispersion ofof informationinformation throughoutthroughout thethe

organizationorganization.. SheShe broughtbrought aa balancebalance andand perspectiveperspective toto herher workwork

thatthat helpedhelped toto definedefine thethe contourscontours ofof thethe WilliamsWilliams communitycommunity..

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CONCLUSIONCONCLUSION

FRANKFRANK WILLIAMSWILLIAMS feelsfeels thatthat hishis organizationorganization isis notnot importantimportant

toto thethe centralcentral threadthread ofof life,life, "yet"yet thosethose whowho eithereither workwork forfor oror whowho

areare associatedassociated withwith itit..

TheThe wholewhole organizationorganization isis gearedgeared upup toto ensureensure everyone'severyone's totaltotalcontribution,contribution, peoplepeople atat WilliamsWilliams FF11 continuallycontinually contributecontribute byby

exceedingexceeding theirtheir ownown personalpersonal bestbest performanceperformance atat thethe workwork..

AA positivepositive attitudeattitude towardtoward failurefailure isis encouragedencouraged asas aa partpart ofof thethe

criticalcritical developmentdevelopment processprocess FinallyFinally ,there,there isis aa seemingseeming lessless integrationintegration ofof allall aspectsaspects ofof

organizationorganization activityactivity withoutwithout thethe traditionaltraditional methodsmethods ofof

managerialmanagerial controlcontrol..