Nuanced and Timely: Capturing Collections Feedback at Point of Use (Online NW 2014)

27
Nuanced and Timely: Capturing Collections Feedback at Point of Use Online Northwest 2014, Snowstorm Edition Rick Stoddart, OSUL&P Jane Nichols, OSUL&P Terry Reese, OSU

description

Nuanced and Timely: Capturing Collections Feedback at Point of Use Richard A. Stoddart, Assessment Librarian, Oregon State University Libraries & Press Jane Nichols, Collection Development Librarian, Oregon State University Libraries & Press (@janienickel) Terry Reese, Head, Digital Initiatives, The Ohio State University While libraries use sophisticated metrics to determine e-resources usefulness, impact and cost effectiveness, much of this reflects past usage. To elicit qualitative data, an open-source application that inserts a pop-up survey between a citation and its full-text was tested. Inspired by MINES for Libraries®, this pop-up survey aims to capture users’ real-time reasons for selecting a given resource. Join us to learn about the application, users responses to the survey and to discuss future uses.

Transcript of Nuanced and Timely: Capturing Collections Feedback at Point of Use (Online NW 2014)

Page 1: Nuanced and Timely: Capturing Collections Feedback at Point of Use (Online NW 2014)

Nuanced and Timely:Capturing Collections Feedback at Point of Use

Online Northwest 2014,Snowstorm Edition

Rick Stoddart, OSUL&PJane Nichols, OSUL&PTerry Reese, OSU

Page 2: Nuanced and Timely: Capturing Collections Feedback at Point of Use (Online NW 2014)

pro-to-type/ˈprōtəˌtīp/nounnoun: prototype; plural noun: prototypes1. a first, typical or preliminary model of something, esp. a machine, from which other forms are developed or copied.

"the firm is testing a prototype of the weapon"synonyms:original, first example/model, master, mold, template, framework, mock-up, pattern sample; guide, blueprint…

Page 3: Nuanced and Timely: Capturing Collections Feedback at Point of Use (Online NW 2014)

MINES for Libraries®

Page 4: Nuanced and Timely: Capturing Collections Feedback at Point of Use (Online NW 2014)

Activity: Think - Pair - Share

If you were able to have a pop-up survey before selected electronic resources…

• What would ask? • What specific collections would you

target and why?• What would you be able to do with

the results? (How would you use this evidence?)

Page 5: Nuanced and Timely: Capturing Collections Feedback at Point of Use (Online NW 2014)

Beyond WHAT|v

Uncover theHOW and WHY

|v

How do our collections connect to student learning?How do our collections connect to faculty productivity?

How are our collections used in the classroom?|v

What will access to this library resource help you to do?

Page 6: Nuanced and Timely: Capturing Collections Feedback at Point of Use (Online NW 2014)

Evidence for…

Stakeholder Impact

Library

Collections

• Students• Faculty• Funders• Community

• Space allocation• Learning vs.

Research

• Selection• Purchasing• ROI

Page 7: Nuanced and Timely: Capturing Collections Feedback at Point of Use (Online NW 2014)

Fall 2012

Spring 2013

Fall 2013

Winter 2014

CodeCreated Elsevier

UTL

All Elsevier &

JSTOR Ecampus

JSTOREcampus

Page 8: Nuanced and Timely: Capturing Collections Feedback at Point of Use (Online NW 2014)
Page 9: Nuanced and Timely: Capturing Collections Feedback at Point of Use (Online NW 2014)
Page 10: Nuanced and Timely: Capturing Collections Feedback at Point of Use (Online NW 2014)
Page 11: Nuanced and Timely: Capturing Collections Feedback at Point of Use (Online NW 2014)
Page 12: Nuanced and Timely: Capturing Collections Feedback at Point of Use (Online NW 2014)

Retrieved from © 2013 Elsevier B.V. The Social Science Journal

Page 13: Nuanced and Timely: Capturing Collections Feedback at Point of Use (Online NW 2014)

(Apache)

Terry Reese. "Improving Evaluation of Resources through Injected Feedback Surveys". July 2013, Ariadne Issue 71 http://www.ariadne.ac.uk/issue71/reese

Page 14: Nuanced and Timely: Capturing Collections Feedback at Point of Use (Online NW 2014)

? ? ? ?6 questions about use3 questions about demographics

Survey ParametersApril 9, 202314

24 hours/7days

1364 responses

53% undergrad

27%grad

16% faculty

Page 15: Nuanced and Timely: Capturing Collections Feedback at Point of Use (Online NW 2014)

April 9, 202315

FacultyInstructorResearcher

Grad student

Undergraduate Other student Other

Core 15% 26% 57%Supplemental 24% 35% 42%Haven't used resource before* 3% (n=8) 34% 62% (n=29)

*37 people hadn’t used the resource before

Page 16: Nuanced and Timely: Capturing Collections Feedback at Point of Use (Online NW 2014)

Undergraduate Students

Give my course assignment a resource.I am currently gathering research articles on Schizophrenia from a neurological perspective for a research paper.

Finish my homework.

Complete my assignment. Complete a discussion board assignment for an e-campus class.

I need this information to complete a term project. The information contained in this article is very specific and I need this type of specific information.

Page 17: Nuanced and Timely: Capturing Collections Feedback at Point of Use (Online NW 2014)

Graduate StudentsI am working on a literature review for my Master's project. This allows me to work from my home as opposed to the library (which is generally crowded with undergrads).

Fix a mixed up citation.

Needed for my dissertation research and my teaching.Understand the use and applicability of a specific research tool.

Complete an assignment, broaden my learning, open new avenues of investigation.

Create a higher quality research product.

Get reliable information about topics I know little of.

Page 18: Nuanced and Timely: Capturing Collections Feedback at Point of Use (Online NW 2014)

FacultyCreate a syllabus for core course for a recently-approved PhD program in WGSS.

Get funded proposals so the library can take its cut out of the overhead and then be able to get more books and better online access and grow.

Keep up with current research in my area and quickly access needed articles.

Access is absolutely essential to my research, especially since I am a faculty member who is not on campus.

Speed up my writing.

Tenure and promotion.

Complete publications on research projects in progress.

Page 20: Nuanced and Timely: Capturing Collections Feedback at Point of Use (Online NW 2014)

Code https://github.com/reeset/ics

Page 21: Nuanced and Timely: Capturing Collections Feedback at Point of Use (Online NW 2014)

Questions for you

Page 22: Nuanced and Timely: Capturing Collections Feedback at Point of Use (Online NW 2014)

If you could only ask one question on

the survey what might it be?

Page 23: Nuanced and Timely: Capturing Collections Feedback at Point of Use (Online NW 2014)

What are some ideas to improve

the design/methodolog

y of this survey/project?

Page 24: Nuanced and Timely: Capturing Collections Feedback at Point of Use (Online NW 2014)

What are some strategies to balance the

annoyance factor of surveying electronic

resources?Access vs. Annoyance

Page 25: Nuanced and Timely: Capturing Collections Feedback at Point of Use (Online NW 2014)

How many survey responses would you need about a single journal title to make

an informed decision?

5, 10, 25, 100…

Page 26: Nuanced and Timely: Capturing Collections Feedback at Point of Use (Online NW 2014)

What evidence about collections does

your… …supervisor value?

…library administers value?…collection development

value?…campus decision-makers

value?…faculty value?

…stakeholders value?

Page 27: Nuanced and Timely: Capturing Collections Feedback at Point of Use (Online NW 2014)

Jane NicholsCollection Development [email protected]

Terry ReeseHead, Digital [email protected]

Rick StoddartAssessment [email protected]