NTT ICT Presentation_Intro

AN INTRODUCTION TO NTT ICT June 2014

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AGENDA

Who is NTT? What do we do? How do we do it better?

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An introduction to NTT ICT – June 2014

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WHO IS NTT?

4 An introduction to NTT ICT – June 2014

WHO IS NTT?

NTT is a premium global IT provider that delivers solutions for enterprise and government clients who care about the quality of their services in Australia and globally. a long-term thinker, a strategic advisor and, for many companies, a gateway to Asia and the rest of the world.

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NTT in numbers Telecommunication Providers by Revenue 2013 – (in $bn)


THE LARGEST

128.9

127.4

115.8

29.1

26.3

4.3

NTT works with 80% of the world's fortune 100 companies

200,000 employees

Presence in 69 countries Network coverage in 190 countries 2nd largest DC provider

2nd largest ISP

Largest ISP in Asia

Top 10 in marine cable capacity

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THE LARGEST


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AA+

AA AA

AA-

A+

A A

A-

BBB+

BBB BBB

BBB-

BB+

BB BB

BB-

THE MOST FINANCIALLY STABLE

We will be around for the long term


Best credit rating of all telecommunication companies worldwide

High

Low

Reliability

Credit rating

Revenue (Billions USD) 30 60 90 120

Saudi Telecom

NTT

Telstra

Telia Sonera Vodafone

BT Group

Telefonica

Orange

China Mobile

AT&T

Verizon

Softbank

Sprint Corp.

Telecom Italia


INNOVATIVE ICT SOLUTIONS

Investment in Product/Service Excellence

3.5B in R&D

annually

6,000 R&D Staff

Lowest latency

marine cables in Asia


A RICH HISTORY OF EXPERTISE

Local Global

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Adelaide

Melbourne

Canberra

Sydney

Brisbane

Auckland

200 STAFF SYDNEY | MELBOURNE | CANBERRA +1,000 CUSTOMERS

Offices

Perth

NTT ICT IN A/NZ


NTT ICT is an award-winning leading full service provider with the resources to deliver in-country solutions.

Data Centers

Point of presence

} Operational excellence }  Local 24/7 engineers }  Tier 3 data Centres


OUR SERVICES

DESIGN & DEPLOY

INFRASTRUCTURE

DATA CENTRE

NETWORK

MANAGED SERVICES

CLOUD

SECURITY

NTT ICT offers

the full range of services

to its customers

PUBLIC, PRIVATE HYBRID, ONSITE

MONITOR, MANAGE X86, SPARC

CONSULTING, PEN TESTING,

VULNERABILITY ASSESSMENT

HARDWARE, SOFTWARE, MAINTENANCE

INSTALL, CONFIGURE, TEST, DOCUMENT

TIER 3 in SYDNEY, MELBOURNE & CANBERRA

INTERNET, WAN NATIONAL, GLOBAL

PLATFORM

DATABASE, ARCHIVE, IDENTITY

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OUR AWARDS

…and has won awards for doing so.


INDUSTRY AWARDS VENDOR AWARD

Best Asian Telecom Carrier (Best of the Best)

Largest ESSN partner in Australia Second largest Networking Partner in the Asia Pacific & Japan regions Largest Services Partner in Australia HP Global award for fastest growing Services Partner TS Global Growth Partner Largest Software partner in Australia

Magic Quadrant for Asia/Pacific Network Service Providers - Leaders

Largest Oracle Partner in ANZ

NTT Positioned as a “Challenger” in the Gartner Magic Quadrant for Global Managed Security Service Providers.

Largest Hitachi Partner in APAC ANZ Partner of the Year

User’s Choice Award at the 2013 World Communications Awards

APJ Platform Partner of the Year Australian Partner of the Year

Most Innovative Enterprise Offering from IDC at the inaugural Telecom Service Provider Innovation (TSPI) Awards

Virtualisation Partner of the year

NTT Communications Named Data Center Service Provider of the Year at 2013 Frost & Sullivan Japan Excellence Awards

IBM STG Growth Partner of the Year

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WHAT DO WE DO?

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BEYOND SERVICES…


A FULL RANGE OF SERVICES IS NECESSARY, BUT IT ISN’T ENOUGH

Benefits of the Complete Solution

Cost

Scalability Flexibility

Performance Security

Baseline

Solution benefits


…TO SOLUTIONS

Reduce IT Expenditure }  Optimise IT resources }  Manage software licenses }  Utility computing – on premise

Deliver More with New Technologies – Optimise IT resources }  Manage Software Licenses }  Utility Computing

Meet Security Requirements – Address website threats }  Manage User Identities }  Provide secure services to BYODs }  Comply with Security Standards

Enable Global Expansion }  Deploy platforms close to your users but manage centrally }  Connect your users all over the world

Adapt to Rapid Change – Manage exponential growth }  Get IT Fast }  Migrate Datacentres

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HOW DO WE DO THIS BETTER?

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WHY NTT?

NTT ICT has the services, experience, and capability to solve your problems today and the kind of values that our customers want in a partner for tomorrow


LOCAL AUTHORITY backed by global resources

EXPERIENCE solving similar problems for other enterprises

FINANCIAL STRENGTH to stay

CUSTOMISED SOLUTIONS we offer the whole range so you get what you need

COMMITMENT to the region through local investment

ONE POINT OF CONTACT benefit from reliable service & avoid finger pointing

QUALITY From Design to Operate

LOCAL SUPPORT when you need it

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GLOBAL RESOURCES WITH LOCAL CAPABILITY

So we can guarantee quality and excellence from Design to Improve


SELECT DEPLOY OPERATE IMPROVE DESIGN

We have all the advantages

of being back by a large organisation

with the autonomy to invest in technology

designed specifically for the Australia

market.

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DESIGNING THE RIGHT SOLUTION

Starting with need and ending with real business value – not the other way around.


Customer requirements }  What is the desired business

outcome }  How variable is the usage }  What growth is expected }  What is the cost of downtime }  What is the cost of lost

transactions

Design alternatives }  What is the desired business

outcome }  How variable is the usage }  What growth is expected }  What is the cost of downtime }  What is the cost of lost

transactions

Solution design

Specific required service

COST FLEXIBILITY

SECURITY AVAILABILITY RELIABILITY

TRADE OFF

Design Select Deploy Operate Improve

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CHOOSING THE RIGHT ICT MODEL

Each service best in its class.



CLOUD

DATA CENTRE

NETWORK

MANAGED SERVICES

INFRA-STRUCTURE

SECURITY


INFRASTRUCTURE Design Select Deploy Operate Improve

LONG STANDING RELATIONSHIPS TEAM OF EXPERTS FLEXIBLE PROCUMENT

OPTION

Long-term partnerships with the world’s leading it vendors

Relationship with over 200 vendors

Minimise the risk associated with ICT

High level of accreditation

Investment in our pre sales team

Dedicated maintenance team

One point of contact

Remove the pain of dealing with multiple suppliers

Leasing

Infrastructure as a Service

Utility model

Cloud solutions


SECURITY Design Select Deploy Operate Improve

Worldwide presence

Local expertise

1,300 security experts & researchers globally

Clear vision for a more secured world

LOCAL AND GLOBAL SERVICES SECURITY AT ALL LAYERS

Threat can come from anywhere that is why we are everywhere

Offensive security /ethical hacking

Governance risk & compliance

Technology solutions consulting

Security density

Secure device

Secure infrastructure

Secure application

Secure data

Secure network


CLOUD Design Select Deploy Operate Improve

CLOUD

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AGILE – FLEXIBLE - SCALABLE

AVAILABLE & SECURE

EXPERTISE – TRUST

NATIONAL - INTERNATIONAL

Public, Private, hybrid and On Premise

Capacity on-demand

Managed to infrastructure, operating system or

database level

Secure managed to SOC1 and ISO 27001 standard

In city, in country or international DR options

Solution-based service level agreements

Data sovereignty

Access to a team of Cloud experts when you need

them

11 years exprience in managing customer

environments

Deep vendor relationships

Monthly compliance reporting

Remote management via the NTT ICT Customer Portal

Data centres in Sydney, Melbourne & ACT

International – gateway to Asia-Pacific and

the rest of the world'


NETWORKS (PRIVATE NETWORKS & OPEN NETWORK)


SUPPORT QUALITY

REACH

Proactive monitoring

Speak directly to our engineers (not a call center)

IPv6 | industry-leading IPv6 compliant

Global IP network backbone

1 tier

99.99% High availability

#1 Asia Gartner ranking

#2 Ranking global IPv4 for wholesale

Reach 160 countries

Extensive coverage in Asia-pacific Outdoor scenario:

IDS 1000 Container DC


DATA CENTRE Design Select Deploy Operate Improve

AGILE – FLEXIBLE - SCALABLE

Usage based power options Pay for what you use, when you use it

Scalable, on demand capacity Start as small or as large as you like

Tier III standard data centres Expected availability of 92.982%

Secured to ISO 270001 standards

International Gateway to Asia Pacific and the rest of the world over 25 data centres globally

Data centres in Sydney, Melbourne & ACT

AVAILABLE AND SECURE

DATA CENTRES

NATIONAL - INTERNATIONAL

Staff available 24x365

Served by NTT Tier 1 backbone Secured cage and rack options


DATA CENTRES Design Select Deploy Operate Improve

Don’t waste valuable in-house resources

on day-to-day maintenance task

TIME OR RESOURCE CONSTRAINED? WE CAN MANAGE IT SECURITY AT ALL LAYERS

Support nearly any enterprise or web

application servers, virtualisation, storage, networking, security, backup and disaster

recovery

Combine in-house and outsource to get the skills you need a cost effective alternative

Manage the physical and virtual devices

Access to multiple skills

Team of experts

Direct access to the people who build this technology

Ability to burst on project

Rely on us when things go wrong

Service level agreement

Pay only for what you need and only what you use

24x7 cover

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SOLUTION DEPLOYMENT – REDUCING/ ELIMINATING RISK


Once the solution is designed and accepted, NTT ICT leads the deployment process with a never ending focus on eliminating any and all risks.

We have done these projects before – We know where the risks are

Dedicated project manager

Technical architect document (TAD)

Project Plan

Initial Risk Assessment

Success Criteria

DELIVER ON PLAN

RISK ASSESSMENT

CUSTOMER REVIEW

ADJUST PLAN

Project sign off & Kick off with customer



OPERATIONAL EXCELLENCE THE RIGHT PEOPLE USING RIGHT PROCESSES


A first class team

Attract Develop Motivate Retain

}  Hire “best” engineers }  Training }  Coaching }  Team structure to

drive learning

}  Working on leading complex IT problems

}  Opportunity to see different architectures

}  Career path for 24x7 to technical architect

}  Building great engineers through our delivery models

…delivering a first class service Service delivery ITIL Quality & Dedicate Service Management

Day to day }  Configuration Management }  Change management }  Problem Management }  Proactive/ Reactive Maintenance

Periodic Governance }  Automatic Governance reports }  Monthly reviews }  Incident reporting

Long-term Solution Stability }  Evolutive Maintenance }  Capacity Management }  Architecture Evolution

SERVICE DELIVERY MANAGER

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QUALITY ...GUARANTEED FROM DESIGN TO OPERATE

SERVICE IMPROVEMENT


Existing tools and processes

New issues – problems Service Failures

Disciplined PIR’s & Reviews

New tools – processes

Monitoring improvements

Escalation –control process changes

New deployment tools


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OUR VALUES – CRITICAL FOR THE LONG TERM


Choosing an ICT Solutions Partner is a long-term decision. NTT ICT is a company that you can trust.

MAKE OUR CUSTOMERS LOOK GOOD }  We don’t consider our work with you as a one-

off project }  We’ll do everything possible to make your team

shine

WORK HARDER }  We like to play but we work harder }  Our people will go the extra mile and enjoy it }  We understand the difference between an OK

project and an outstanding one

DO WHAT WE SAY }  Talking is easy, doing is the hard part }  If we can't do something, we’ll tell you }  If we can make it happen, we’ll tell you –

then we’ll make it happen

LIVE AND BREATHE TECHNOLOGY }  People buy from people who love what they

do }  We love technology - we can't live without it }  We get our hands dirty and make things work

LEAD NOT FOLLOW }  We want you to have the latest solutions }  We constantly train our team }  We leverage global initiatives to bring you

innovation

SOLVE PROBLEMS }  If it's broken, we fix it }  If you aren't sure what the problem is,

we help }  And quickly

EMPLOY CLEVER PEOPLE }  Clever people are more rewarding to work with }  They build great relationships with our

customers, suppliers and teams

NSW – Sydney

Ph: 02 9270 3400 Fax: 02 9270 3404

VIC – Melbourne

Ph: 03 9230 9000 Fax: 03 9230 9099

ACT – Turner

Ph: 02 6229 3600 Fax: 02 6257 1471

www.nttict.com [email protected]

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NTT ICT Presentation_Intro

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