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NTSA STRATEGIC PLAN 2014-2018ntsa.go.ke/2015/sp/Draft NTSA Strategic Plan.pdf · worthiness of...
Transcript of NTSA STRATEGIC PLAN 2014-2018ntsa.go.ke/2015/sp/Draft NTSA Strategic Plan.pdf · worthiness of...
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NTSA STRATEGIC PLAN 2014-2018
TECHNICAL SERVICES
Strategic Objective Goal Output Activity Target Performance Indicator Budget
To ensure road worthiness of vehicles on our roads
Inspect all motor vehicles 4 years old and above from date of manufacture
Number of vehicles inspected and issued with inspection certificates
To recruit motor vehicle inspectors
Implement a motor vehicle inspection systems.
Procuring of stationeries
To increase road worthiness compliance to 100%
Motor vehicle inspectors recruited
Motor vehicle inspection system in place
400,000,000.00
Rehabilitate and modernize four motor vehicle inspection centres
All motor vehicle inspection centres to have the required structures and working equipment.
Number of rehabilitated and modernized centres.
Installation of electricity
Automation of centres.
Equip the centres.
80% rehabilitation and modernization
Centres having electricity.
Automated centres.
Equipment in the centres.
478,000,000.00
Outsourcing motor vehicle inspection services
Inspect all motor vehicles 4 years old and above from date of manufacture
Number of private motor vehicle inspection licensed.
Develop the regulation to enable operation of private inspection centres.
Licensing of private inspection centres.
100% implementation of the system.
Regulation on operation of private inspection centre
Number of private inspection centres licensed
100,000,000.00
Develop capacity to review and audit roads designs.
Audit all new roads design
Number of road designs audited
To recruit road engineers.
Audit the road designs on safety.
Complete audit 50% all the new audit
Engineers recruited
Number roads design audited
500,000,000.00
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LEGAL SERVICES
Strategic Objective Goal Output Activity Target Performance Indicator Budget
Ensure Compliance with statutory and regulatory framework
Be familiar with the current regulatory and statutory framework
Preparation of compliance reports
External legal audits. Prepare Audit Findings Report for
implementation Provide feedback on findings Monitor implementation and
prepare bi-annual reports
100% implemenetation
Audit reports and feedback
Annual reports
Develop an effective and efficient statutory and regulatory framework to support the business
Identify all the required amendments to be made to the current regulatory and statutory framework.
Itemized amendment proposals.
Amendment of the NTSA Act, 2012
Development of regulations for PSV vehicle body standards.
Operation of Boda boda
Tourist services
Driver Training and Testing
Commercial vehicles
Keeping of records of minutes.
Arranging for Board and committee meetings.
Circulation of resolutions. Ensure payment of allowances
100% implementation
Timely services in its field of knowledge to all departments
To provide, within the set deadlines, legal opinions on all formal and informal
Consultations received.
To provide support to the DG's in the early preparation of legal text.
Provision of comprehensive Legal analysis and opinions to all the departments.
Preparing and circulation of minutes.
Provide effective litigation and contract management
Ensure that the Authority enters into agreements that are favorable to it and to ensure that they are well represented in court cases
Signoff from the legal department of all contracts and litigation matters
Ensure the Contracts the Authority enters into with third parties are properly drawn, executed and managed.
Ensure that the Authority is properly represented in all litigation matters.
Research and liaise with external lawyers.
Arrange representation of witnesses.
Provision of comprehensive instructions to the external Lawyers representing the Fund
Set targets and appraise staff performance
Subscription to the Law Society of Kenya
100% implementation.
Advising the Board of Management on the implications of the suits filed for and against the Authority
Ensure that the Authority is properly represented in all litigation matters.
Reduction of physical documents into electronic copies.
Provide functional training needs assessment
Participation in professional seminars, workshops and conferences
Continuous Professional Education
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ROAD SAFETY
Strategic Objective Goal Output Activity Target Performance Indicator Budget
To reduce road carnage in the country
Reduce Annual RTA deaths from current average of 3000 deaths to below 2000
Reduced no. of Fatal crashes
Map the top 5 cause of RTA in the country
YR 1 Time 1 Million
Reduced no. of serious injury crashes to below 5000 per annum
Address the top 5 key causes of RTA 5 No. of Interventions 100 Million
Reduce the no. injured persons dying within 7 days of crash
Establish capacity for medical emergency response on the road
50% MER support facilities per 100km of highways
1,000 Million
Reduce Road Hazards
Establish & Implement framework for Road Safety Research & Audits
YR1
Time 10 Million
100% % of new Road Projects audited
50 Million
No. of Safety Research work done 10 Million
To develop a safe road user culture in the country
Improve driving skills and competence of drivers
Skillful & Competent Drivers
Develop a curriculum for driver training and Regulations for driving schools & instructors & Examiners
YR1 Time 5 Million
Develop standard for automated model driver testing & examination centers
YR3, 3 Time & NO 100 Million
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ROAD SAFETY
Strategic Objective Goal
Output Activity Target Performance Indicator Budget
Increase Road Safety awareness & education
Mainstreamed Road Safety education in learning institutions
Develop policy paper on Road safety education
YR 2 Time 2 Million
Comprehensive & sustained multimedia Road Safety campaign
Develop Guidelines for mainstreaming Road Safety in all government ministries and agencies
YR 1 Time 2 Million
Increase accountability for Road user behavior
All traffic offenses prosecuted
Establish Mechanism for tracking enforcement officers field outcomes
YR 1 Tracking tool & Guidelines developed
1 Million
Promote Road safety leadership
Top leadership sponsorship of Road Safety campaigns.
Automate traffic offenses detection 30% % of offenses detected automatically and prosecuted
1,000 Million
Establish framework for instant fines.
YR I Legislative Review I Million
YR 2 Develop System 10 Million
Mobilize leaders( Political, corporate word etc) to lead campaign on road safety within their organizations
1000 No of Leaders sponsoring Road Safety campaigns
5 Million
Coordinated activities of organizations and individuals involved in road safety
Develop synergy and accelerate results
National Register of Road Safety stakeholders
Develop a stakeholders mapping tool YR 1 Tracking tool 0.5 Million
Establish effective coordinating mechanism
Publish tool and populate YR 2 Database of Road Safety Stakeholders
3Million
Coordinate activities of stakeholders. 1000 No. of stakeholders programs 2 Million
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ROAD SAFETY
Strategic Objective Goal Output Activity Target Performance Indicator Budget
To establish and Implement efficient & effective enforcement mechanism
To ensure compliance with the traffic act and guarantee Road safety
well-equipped nationwide enforcement unit
Procure hardware( Vehicles, Breathalyses, Speed guns, Cameras, Spikes, uniforms)
500 No. of complete Units 5,000 Million
System of automated detection of offense
Install fixes cameras on black spots & major highways.
1000 No. of complete Units 5,000 Million
Mechanism for instant fine system
Review the NTSA & Traffic Act YR 1 Gazette Amended Acts 1 Million
To establish institutional capacity to manage road safety activities throughout the country
To have a national presence
County transport Safety committees
Recruit county coordinators 50 No. of coordinators 150 Million Annually
Operational enforcement bases
Establish count committees 47 No. County committees 10 million per annum
Establish regional coordinating offices
Establish bases/ regional enforcement units
200 No. of bases 1,000 Million
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REGISTRATION & LICENSING
Strategic Objective Goal Output Activity Target Performance Indicator
Budget (5 yrs)
Establish and implement an efficient and effective Registration & Licensing System.
Efficient and effective registration and licensing system
Develop a service charter.
Modernize/re-engineer the motor vehicle registration process
Drivers licensing and processes
Transfer of ownership process.
Issuance of duplicate logbooks
Records management for both motor vehicle and drivers
Modernize the records management for PSV’s licensing
Implement TIMS integrated motor vehicle system
100% compliance with the service charter.
100% customer satisfaction
Develop and Implement secure and reliable registration and licensing products.
Reliable and secure products
Full automation and integration of all related products
Develop and implement
Secure logbooks
Number Plates
RSL Stickers
Drivers Licenses
Dealers Licenses
Driving Schools Licenses
Instructors Licenses
Examiners Licenses
Intelligent and secure products
Customer satisfaction
Develop and Implement regulation of an efficient public road transport system.
Efficient Public Road Transport System
Develop a service charter for Public Service Transport
Implement existing PSV regulations
Hold stakeholders forums
Ensure compliance
100% PSV compliance with the Law and Regulations 100% automation and secure products
100% compliance with Law and PSV’s
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ICT
Strategic Objective Goal Output Activity Target Performance Indicator Budget
Leverage on ICT best practices to enhance business operations
Implement, enforce policies and standards to govern the ICT products and services.
ICT Strategy Develop an ICT strategy (2014-2018) for the institution.
98%
Extent that users are able to use ICT services comfortably at novice level.
Well documented policies and standards
ICT Policies Develop a Governance Strategy Degree of awareness of policies and standards
Training / skills development
Develop an ICT Policy Conduct workshops and trainings.
Ensuring use of standard hardware/ software for all organizations computers.
Establish a framework for adapting internationally accepted standards to meet local needs for information sharing and interoperability.
Develop a Training Research and Development framework for implementation of technology services.
Develop project Implementation standards
Coordinate the Implementation of services technology
Adapt internationally acceptable standards within the Authority system to facilitate interoperability
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ICT
Strategic Objective Goal Output Activity Target Performance Indicator Budget
Establish infrastructure to enhance communication and ensure automation of business functions
Service Delivery Innovations
Automation and IT support of Business Functions
Implement a Transport Integrated Management Systems (TIMS) with the following modules:- I. Motor Vehicle Registration II. Driver Testing and Licensing III. RSL/PSV Management IV. Motor Vehicle Inspection and Testing V. Enforcement Management VI. Citizen Self Service Portal VII. TIMS Web Interface VIII. Reporting & BI
97%
Functioning systems: TIMS, ERP, Web and e-Mail
Implement an Enterprise Resource Planning system which include the following modules: I. HR Management & Payroll services II. Financial management III. Audit Services IV. Legal Services V. Procurement VI. ICT Helpdesk VII. CRM VIII. Employees self service
Establish the number of ICT systems/infrastructure (i.e. computers, LAN,WAN installed
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ICT
Strategic Objective Goal Output Activity Target Performance Indicator Budget
Install devices, replicate and protect the Authority Data Centre to efficiently and effectively cope with the workload of the various applications and extended services
Ensure the email server is well configured to ensure confidentiality, and reliability of information relayed without compromising integrity of such information.
Establish and populate NTSA website
Ensure that the security of the organisation is monitored at all time and that necessary action are taken, with the use of closed circuit survellienance (CCTV)
To ensure that communication within and outside the organisation is reliable using an IP based PABX system for easier communication at a cost effective solution.
Implementing the use of Short code SMS service to sensitize the public on NTSA services/information which will also generate revenue for the organisation.
Adoption and operationalization of e-Government standards.
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ICT
Strategic Objective Goal Output Activity Target Performance Indicator Budget
Electronic Document Management System in use.
Establish staff to computer ratio and compare it with desired range of 1:1 for technical staff & to 1:10 for support staff
Develop and implement an efficient framework for data integrity and ICT security
To ensure ICT Security Framework
Fully functional firewall and passwords to protect data
Develop and implement the ICT Security policy
99%
Secured Information
Zero possibility of unauthorized access to confidential material, particularly Transport Integrated Management Systems (TIMS) and ERP data.
Back-up media stored in both fire-proof cabinet and offsite, in accordance to Back-up policy
Extent to which computers stay virus free
Fire-proof cabinet at Server/ data center room
Enforce strict password controls to network services and systems
Ensure strict antivirus management for effective virus prevention and detection
Ensure Business Continuity and Disaster recovery by Developing and implementing the ICT Security policy
All PCs on antivirus protection & Anti-Virus updates at most 1 month old
Monitor security violations or determine possible vulnerabilities on sensitive systems, by conducting regular security audits on the systems
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FINANCE DEPARTMENT
Strategic Objectives
Goal
Activities Target Indicators
Strategic Financial Planning
Attract Adequate Government Funding and other sources
Engage in annual Budgeting process Submit timely, Justifiable and adequate supplementary budget to treasury
Prepare Periodic review Report. Prepare projection programme based budget as part of MTEF Request individual (departmental) budgetary requirements Consolidate & Present the budget for approval by the management, Finance committee & Board Submit budget to parent Ministry & National Treasury
Periodic Expenditure Review Report submitted in September 2014. Participated in the sector meetings Revised Budget by 15th of every month after end of quarter submitted to treasury Approval of Budget
Financial & Statutory Reporting
Formulate financial procedure and operation manual
Prepare and Submit monthly Financial & Expenditure Reports to Management & quarterly to MOT
Prepare and submit Monthly, & Quarterly Financial statements Prepare and submit monthly, & quarterly expenditure variance analysis and explanations
Financial Statements submitted by 10th of every month & 10th of every end of every quarter Variance analysis submitted by 10th of every month & 10th of every end of quarter
Set timelines for processing statutory reports and payments
Develop an effective communication network with the receivers of statutory reports and resources
Timely processing of suppliers payments Timely payment of staff salaries and statutory deductions Timely payment of board members dues
Invoices paid within the terms of agreed Salaries paid by 26th of every month Board members paid after every meeting and by 5th of every month for other dues
Review and streamline existing revenue streams
Undertake periodic Cost benefit analysis for each revenue steam
Prepare monthly revenue reports to guide management on policy formulation & decision making.
Financial Revenue improvement proposal document
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Enhance Revenue Collection
Identify & actualize other legal Revenue streams
Prepare proposals based on mandated activities
Present recommendations on modalities of introducing new revenue streams
Financial projection reports
Cost Management
Systems Review to Create seamless Business Process Implementation of government austerity measure directives
Develop policies and operational manuals Strictly adherence to expenditure control
Prepare finance manual With detailed operational and tasks procedures Identify and monitor cost cutting expenditure items
Print a Revised finance manual Tasks and operational procedures documentation Monthly cost containment reports
Payment process
Adherence to Statutory reporting Requirements and regulations
Timely submission of proposed budget to treasury Timely submission of Financial statements o KENAO for Audit purposes Timely payment of statutory Deductions
Proposed budget submitted by 28th February 2015 Draft financial statements submitted by 30th Sept 2015 All statutory deductions paid by 9th of every month
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HUMAN RESOURCES AND ADMINISTRATION
Strategic
Objectives
Goal Activities Target Indicator Resources
1 Organizational
structure alignment
to corporate strategy
Organizational
Structures
development/review
against strategic plan
Functional analysis
Define functions
Identify jobs and Job design
Determine manning levels
New structure
Job descriptions
Optimal staffing levels
Workforce plan
Recruitment policy
Reporting structures/relationships in place
TBD
Job Evaluation
Grading
Salary structure
Grading matrix
Salary and benefits structure
Salary and benefits structure
Job evaluation report
Salary and benefits Administration policy
Rationalization
Skills and competency audit
Job matching
Succession plans
Competency matrix/Functional skills
2 Reward and
recognition
Establish Employee
recognition and reward
Scheme
Develop Reward policy framework
Reward policy framework
Competitive Reward policy in place
Link reward to PMS
Performance based increments for different levels of performance
Levels of performance
% Salary increments based on level of performance
Budget allocation every
year for performance
based increments
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Strategic
Objectives
Goal Activities Target Indicator Resources
Review the existing reward options.
Reviewed of current reward and recognition schemes
Alignment and consolidation with the new policy options
Tracking of Reward and recognition beneficiaries/staff and cost
Committed and competitive staff
Different lists of eligible staff annually and increased performance.
3 Organizational
culture change
Transformative change
management strategies
Change Training ; Staff and leadership
Culture change from leadership level for ease of implementation downward.
Change of attitudes
Reduced performance complaints
Staff commitment levels high
Corporate values training
Staff communicating organizational value
Staff awareness to organizational values and impact
Sensitization programmes
Change emails
HR Newsletters/Organizational
High Staff commitment
Resistance to change
strategies
Align policies to desired culture
Disciplinary policy
Walking the talk Full compliance to policy guidelines and reduced disciplinary cases.
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Strategic
Objectives
Goal Activities Target Indicator Resources
4 Enhance staff
welfare
HIV and aids, Drug
abuse, ETC)
Develop a HIV Aids workplace policy
Workplace Policy Managed HIV/AIDS cases
Behavior change
Staff health Development wellness programmes,
Life style sensitization programmes
Reduced workplace medical incidences
Improved health and productivity
Low medical utilization
Work life balance programs
Leave management and tracking – leave plans
Workload analysis report where need be.
Low number of stress related medical cases
High performance
Competitive medical
scheme
Provide Medical Services to all staff
Reduced incidents of pilferage
Reduced poor personal financial management case
5 Employee safety and
work environment.
Enhance health and safety
Develop a health and safety policy
Risk profile report
Operationalize the activities of the committees
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Strategic
Objectives
Goal Activities Target Indicator Resources
Improve work environment
Undertake safety audit
Re-planning of offices
100% Open plan offices for the plan period
Employee Satisfaction index
6 Governance Risk &
Compliance
Gender and disability
mainstreaming
Implement survey findings
Sensitization program
100% compliance % of compliance
National cohesion
Public complaints
Drug abuse
Integrity testing
HIV aids
Public officers ethics
7 Capacity building Training and
development
Carryout a TNA
Link PMS to TNA
Develop appropriate training programs
Implement the training program
Monitor and evaluate the effectiveness of training.
TNA report
Annual training plan
100% implementation
% of training
implemented
Development programs Management Development programs
Alignment to succession plans and performance gaps
Number of staff
Succession planning Mentoring and Coaching
Identifying future leaders
Middle management
coached and trained
for senior
Posts filled internally
Acting capacity for less than 3 months
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Strategic
Objectives
Goal Activities Target Indicator Resources
Develop the framework for mentoring and coaching
management
succession
Number of staff promoted
Career management Personal Development Program
Promotion
Reviewed promotion
policy addressing
leadership, mgt dev &
succession.
New policy
8 Performance
management
Implementation of BSC
framework
Cascading the PC
through BSC
100% cascading No. of department
using BSC.
Implement departmental
performance tools
100% compliance of
dept score card
% of compliance
Implement the individual
performance work sheets
100% compliance of
individual score card
% of compliance
Enhance cross
functional
Communication
Employee participation
and involvement
Employee feedback scheme
Frequent meetings at all levels
100% employee
feedback
Number of
suggestion
received and
responded.