NSA Health eLearning · • Fire Safety* • Health, Safety & Welfare * • Infection Prevention &...
Transcript of NSA Health eLearning · • Fire Safety* • Health, Safety & Welfare * • Infection Prevention &...
NSA Health eLearning
Introduction – what exactly is it?
• National Portfolio for the UK health sector
• Flexible, high standard training
• Accessible anytime anywhere
• Meets Core Skills Framework requirements
• Real Time data on learner progress with online access
• Produces detailed and summary reports
What makes our eLearning different?
• Designed & developed for the health sector by the health
sector
• Tried and tested by clinicians and experts
• Quality-assured and used throughout the health sector
• Endorsed by major health organisations
• Supported from our helpdesk
• Continually looking at ways to improve
• Expert Reference Groups with members throughout the health sector supporting content
• In-house expertise to keep it updated
• Proactive approach to technology and legislation changes
• Reactive approach to feedback
How they are developed
• 44,000 completions per month
(30,000 this time last year)
• 375,000 registered users
(300,000 this time last year)
• 1250 organisations using the platform
• 25 courses
Key points
• Conflict Resolution * • Equality, Diversity & Human Rights* • Fire Safety* • Health, Safety & Welfare * • Infection Prevention & Control * • Moving & Handling * • Safeguarding Adults * • Safeguarding Children * • Information Governance* • Preventing Healthcare Associated
Infections Associated with Short-Term & Long-term Urinary Catheters
• Vascular Access Devices • Infusion Devices
• Immunisation and Vaccination • Dysphagia • Food Nutrition and hydration in
Health & Social Care • Information Prescriptions • Cancer Information Prescriptions • Public Health Awareness • Being Open • Mixed Messages • Personalised Care Planning • BOC Medical Gas Safety ' Nurse
& Porter Training
The Courses
• Improved helpdesk system
• In-house Web Developer and Instructional Designer
• Better platform
• Improving links across the health sector
• Better overall service
• Core Skills Training Framework
Retrospective – what was new
• Standardising look and feel
• Pre-assessments
• Evaluation
• Platform improvements
Retrospective – what was coming
Current improvements
The challenge – standardising the look and feel
We listened…
• Clear look and feel
• Consistent navigation
• Progress tracking
• Improved content
• More engaging
• Future proofed
• Responsive design coming soon
Assessment
• Clearer instructions
• Improved menu to chart progress
• Check and submit functionality
Pre-Assessment
• Potential for assessment of CSTF supported by E-learning
• Demand for pre-assessment
• Regions developing assessment questions mapped to Learning Outcomes
Evaluation
• 85% would recommend the courses to others
• 75% of respondents using our e-learning are either ‘confident’ or ‘very confident’ about putting the knowledge into practice.
• 98% of respondents using our e-learning have a degree of confidence about putting the knowledge into practice.
• 93% of respondents using our e-learning say the content is clearly written.
“excellent provision, especially as attending face-to-face training is difficult”
Platform Improvements
• New branding & ease of navigation
• Latest News when logged in
• New user guides
• Trust specific messages
• Registration tips
Ongoing work
Ongoing Improvements
• New Helpdesk system for improved intuitiveness
• Improving reporting functionality as a result of feedback
• Listening to user groups on platform usability
• Updating our communication channels
• Looking at new technology
• New Courses
• Frequently Asked Questions
• Implementation Guides
Supporting work
WIRED
The Core Skills Training Framework
Standards and guidance for the 10
most common statutory and
mandatory training topics
which affect the majority of clinical
and non clinical healthcare staff.
Extending the current framework
Approach
Develop additional subjects that affect the majority of Trusts
‘Core Clinical’ subjects
Method
On line survey and discussion with key stakeholders to prioritise new subjects
Reference groups including SMEs
Consultation process
Launch in Autumn 2014
Skills Register
ALIGNMENT SHARE & ACCESS
RECOGNITION
Skills
Register
• Records of Core Skills Training are not accessible and shared across Employers as a matter of course at present (though there are many local arrangements)
• Skills Passport models provide mechanisms by which organisations can share records of core skills training - promoting data portability
BENEFITS: Compliance checks Acceptance of previous/external learning Reduced duplication Workforce Flexibility
Further guidance
The Helpdesk
Userguides
Brochure
Website
Geographical Leads
I found the eLearning format well structured and easy to understand, being aimed at just the right level. I will certainly recommend this training to my colleagues.
I really do find this an easier way of learning because you can do it at home and you’re not stuck in a classroom all day.
e-learning is very effective and I enjoy this type of learning course. Very happy with the service overall.