NQA CORRECTIVE ACTION PLAN DATE2556).pdf · “Finance and budget management inventory management...

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Transcript of NQA CORRECTIVE ACTION PLAN DATE2556).pdf · “Finance and budget management inventory management...

Page 1: NQA CORRECTIVE ACTION PLAN DATE2556).pdf · “Finance and budget management inventory management accountancy, nutrition service publishing area administration..” Other changes,
Page 2: NQA CORRECTIVE ACTION PLAN DATE2556).pdf · “Finance and budget management inventory management accountancy, nutrition service publishing area administration..” Other changes,
Page 3: NQA CORRECTIVE ACTION PLAN DATE2556).pdf · “Finance and budget management inventory management accountancy, nutrition service publishing area administration..” Other changes,
Page 4: NQA CORRECTIVE ACTION PLAN DATE2556).pdf · “Finance and budget management inventory management accountancy, nutrition service publishing area administration..” Other changes,

NQA AUDIT REPORT AUDIT START DATE (dd/mm/yy) 0 2 / 0 5 / 1 3

This report relates to: Stage 1 Stage 2 Surveillance Re-Certification Special visit / assessment / inspection Client Name Division of Finance and Facilities , Mahasarakham University Postcode 44150

Proposed/amended Scope? Yes No “Finance and budget management inventory management accountancy, nutrition service publishing area

administration..” Other changes, e.g. name, address, contact, proposed extension to scope Yes No . 2nd Floor, Office of the President, Mahasarakham University, Khamriang Sub-District Kantarawichai District, Maha Sarakham 44150 THAILAND

Visit No.

Number of employees (on-site within scope)

Visit Duration (In days)

-

S O 1 8 6 0 8 X 2

Relevant standard /

ISO 9001

ISO 14001

AS-9100

OHSAS 18001

TS 16949

Other Supporting Documentation

If other, please supply detail None

This visit had the following conclusion as indicated by a cross in the box : The visit was satisfactory. A positive recommendation for (continuing) registration is made/ An assessment is scheduled (see attached audit plan). The visit was unsatisfactory. A recommendation for (continuing) registration cannot be made/ An assessment cannot be scheduled This following action should be taken by the client : No action required MINOR non-compliances & observations were raised. Timescales to complete the corrective action are agreed at………….......day or 21 days if not stated. There were one or more MAJOR non-compliances raised. A corrective action plan must be submitted to NQA Head Office within 10 working days (Please delete text in Were opening and closing meetings performed in accordance Yes No italics as appropriate) with Form 335? (including justification for exclusions)

NQA Audit Team Client Representatives (Name) Title Attendance (Please delete)

Lead Assessor Mr.Chayutphong Mr. Palawat Patsen QMR Opening / Closing

Member 1 Mr. Jakarin P Ms.Baisri P A.QMR Opening / Closing

Member 2 Ms. Warangkana H Dcc Opening / Closing

Comments of the assessment term : The management is committed to implement the system in accordance with ISO 9001:2008. The recommendation of registration audit for ISO 9001:2008 is made. Signature (NQA) Mr.Chayutphong Nilon Signature (Client) Mr. Palawat Patsen The client is reminded that prior to a main assessment visit they are to ensure the management system has been implemented for at least 3 months, understood throughout the organisation & completely audited and has held a management review. The contents of this audit report are confidential. Findings raised within this report are the result of limited sampling, therefore, non-compliances may exist that have not been identified. The signature of the client’s representative confirms their agreement and understanding of the contents of this report and their commitment to undertake satisfactory corrective action to address all non conformances raised. NQA is a member of the NICEIC group of companies. If you wish your details to be shared with other members of this group, please place a cross in the box.

Form No. 61 Page no. 0 2 Total no.of pages 0 5 7582212276

Page 5: NQA CORRECTIVE ACTION PLAN DATE2556).pdf · “Finance and budget management inventory management accountancy, nutrition service publishing area administration..” Other changes,

NQA QMS AUDIT MATRIX/VISIT PLAN AUDIT START DATE (dd/mm/yy) 0 2 / 0 5 / 1 3

WASP - S O 1

ISO 9001:2008 REQUIREMENTS A B C D E F G H triennial review

S01 S02 S03 General Requirements 4.1 X X Documentation Requirements 4.2.1 X X Quality Manual 4.2.2 X X Control of Documents 4.2.3 X X Control of records 4.2.4 X X Management commitment 5.1 X X X Customer focus 5.2 X X X Quality policy 5.3 X X X Quality objectives 5.4.1 X X X Quality management system planning 5.4.2 X Responsibility, authority & communication 5.5 X X Management review 5.6 X X X Provision of resource 6.1 X X Human resources / Training 6.2 X X Infrastructure 6.3 X X Work environment 6.4 X X Planning of product realization 7.1 X X Determination/review of requirements 7.2.1/2 X X Customer communications/complaints 7.2.3 X X Design and development 7.3 Purchasing process/information 7.4.1/2 X X Verification of purchased product 7.4.3 X X Control of production & service provision 7.5.1 X X Validation of processes 7.5.2 Identification and traceability 7.5.3 X X Customer property 7.5.4 X X Preservation of product 7.5.5 X X Control of monitoring and measuring devices 7.6 X X General 8.1 X Customer satisfaction 8.2.1 X X Internal audit 8.2.2 X X X Process monitoring and measurement 8.2.3 X X X Product monitoring and measurement 8.2.4 X X X Control of nonconforming product 8.3 X X X Analysis of data 8.4 X X Continual improvement 8.5.1 X X Corrective action 8.5.2 X X Preventive action 8.5.3 X X Use of NQA logo X X X Key to business area/processes audited A QMR E Publishing B HR/Personnel/training F Facilities Management C Sales/Marketing – G Administrative Area D Finance and budget / Accounting H Nutrition Service

Form No. 64 Page no. 0 3 5512319657

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WASP - S 0 1 Assessor * Chayutphong Standard + ISO 9001:2008

Ref. No.

Clause No.

Details of non-compliances or observations raised Reference documents, DMS sections, record, etc. as applicable

NC Obs

1 4.2 กองคลงและพสดมการจดท าระบบมาตรฐาน ISO 9001:2008 โดยมแผนพฒนาคณภาพอยางมประสทธภาพ ผบรหารมความมงมนในการพฒนา

2

4.2.3 4.2.4 7.4.1 /7.4.2 /7.4.3

มการปรบปรงแกไข ระเบยบปฏบต QP –FF-07-02 Rev.02 22 มกราคม 2556 และใหความรกบหนวยงานทตองใชระเบยบปฏบตฉบบน และมเกณฑการประเมนผซอผขายทชดเจนสามารถวดผลไดและใชระบบคอมพวเตอรในการพฒนาท าใหสามารถหาเอกสารและขอมลไดงายขน

3 4.2.3 มการปรบปรงระบบเอกสาร TRT ใหสอดคลองกบภาระงานของกองคลงและมพฒนาอยางตอเนอง

4 5.5.2 มการเปลยนแปลงทมท างานในระบบมาตรฐาน ISO 9001:2008 และทมงานมความเขาใจระบบ ตามก าหนด ISO 9001:2008 และสามารถตรวจ ตดตามภายในไดดกวาเดม

5 6.2.2 มการพฒนาบคลากรของกองคลงโดยผานระบบ KM และใสเรอง มาตรฐาน ISO 9001:2008 มการประเมนผลความรทเปนระบบ

6 6.2.2 ทมท างานศกษา QP ทรบผดชอบและสามารถปฏบตงานใหสอดคลองกบการท างานของกองคลง

7 8..2.2 มการตรวจประเมนภายในตามรอบงานทวางไวโดยมการออก CAR 67 ใบและสามารถแกไขเปนไปตามระบบ

9 4.1 /4.2 การปฏบตกองคลงฯ ปฏบตตามกฎหมายของ กองคลง รฐบาล และกระทรวงศกษา และระเบยบ ปฏบตของ มหาวทยาลยสารคาม และมการสงบคลากรพฒนาตามกรอคณสมบตต าแหนงงาน

11 5.4.1 8.4 ทมงานทกคนมความพรอมทางดานการพฒนาและยอมรบระบบ ISO 9001:2008 พรอมทจะพฒนาโดยครงตอไปจะน าเสนอเปนการวเคราะหขอมลแยกตามกลมงาน

12 เกณฑการตรวจประเมนอยในเกณฑดเยยม

Signed for NQA Mr.Chayutphong Nilon Signed for client

Form No. 63 Page no. 0 4 9589039485

NQA AUDIT FINDINGS AUDIT START DATE (dd/mm/yy) 0 2 / 0 5 / 1 3