Net Promoters ScoreAction Steps towards AIESEC

India’s 2015

Preparation

Hosting Entity

Standardized Prematch Documents Ensuring Right Preparations & Expectations.

EP News Letter (including Discover India)

Project Concept note.

Education Regarding NPS.

Cultural Presentations

Details of team members and introduction of EP buddy

Webinar for induction

Discover India Website registration.

Sending Entity

Crisis Management & Soft Skill Preparations.

Induction Conference (EPIC).

Expectation Setting & Cultural Presentation.

Alignment with AIESEC Values.

Issue & Project preparations.

Learning Environment

Opening & Closing Conferences.

Learning Partners to give issue based learning to interns.

Mentorship and LEAD sessions by LSGs.

Virtual Spaces.

Learning Circles.

TMP+X, TLP+X

JD Evolution to ensure professional & personal Growth.

Analysis & Evaluation of existing clients & JDs.

Feedback Mechanism Specially from previous Interns regarding the job role and ways to improve that.

Purpose & Objective based.

Must have predefined goals.

Entrepreneurial Job Role.

Nationalized JD

Logistics member included in internal QTF for better accountability of logistics & also looking into logistics partner.

Delivery of Promised Logistics

Better IM of logistics.

Hard copy of reception kit.

OS Structure on the basis of realization

Hotline & Weekly feedback

Effective Synergy with QTF

Clear Expectation with the client.

Standardized Planning & Agenda of the project.

Following Proper Channel of Communication.