NOVUS/Non- Time Fixed Route PASS Operations Mgmt. ITS...
Transcript of NOVUS/Non- Time Fixed Route PASS Operations Mgmt. ITS...
Mon
day
April
16,
201
2 (D
etai
led
Sche
dule
)
Time Fixed Route PASS Operations Mgmt.
Demand Response - NOVUS/Non-
Emergency Medical/Mobile Computing
ITS
8:00 – 9:00 Welcome & Keynote Session
9:15 - 10:15 (1 hour)
Overview of FX/BB Classroom Sessions
(What to expect). FX/BB Plans, Features,
& Initiatives
Community Connect - Interfacing with Other Demand
Response Systems
Introduction to OPSNOVUS / MT - Product
Development PlansService Notices to Your Customers In Real-time
10:15 - 10:45 Break
10:45 - 11:30 (1.5 hours)Customer Session
ViewpointWhat’s New in PASS -
Part 1 of 2What’s New in OPS
Version 12?What’s New in NOVUS
Traveler Information without CAD/AVL
(Yes It IS Possible!)
11:30-12:15 Bus Stop ManagerWhat’s New in PASS -
Part 2 of 2Recap: What was New in
OPS Version 11?What’s New in MT
Backoffice Integration with ITS
12:15 - 1:30 Lunch
1:30 - 2:15 (45 mins)ITS/APC Gateway
& PLANWhat’s New in PASS Mobile Computing
Customer Session Biometrics in Operations
(Client Experience)
MT - Real-world Results in the PACE Environment
TransitMaster Users’ Upgrade Experience
2:15 - 3:00 (45 mins)Customer Session
Gateway Implementation (VTA)
Customer Session DARTS
Sign-In Processing - New Features to Ensure Your
Service is ProtectedDiscover Supervisor Mate
User Experience - How NOVUS is
Changing Operations 3:00 - 3:30 Break
3:30 - 4:15 (45 mins)Measuring Key
Performance Indicators Using ViewPoint
From a Provider Perspective -
Operational Best Practices Using
Trapeze Technology
Bidding Using Roster Scenarios
How to Properly Use Schedule Editor
Mobile Product Test Suite
4:15 - 5:00 (45 mins)
Customer Session Case Study -
METRO Houston, Their FX Systems
Bidding Absences (Vacation, Floaters)
Introducing the New
Questionnaire Module
Business Intelligence for ITS
Time 360 Learning FX Hands-On PASS Hands-On EAM Hands-On ITS Hands-On
8:00 – 9:00 Welcome & Keynote Session
9:15 - 10:15 (1 hour) Intro to Mobile Ticketing
10:15 - 10:45 Break
10:45 - 11:30 (1.5 hours)Customer Session
Planning a Software Upgrade (RGRTA) Session A
Session A PASS Batch Schedule
Agent Jobs
Session A TM Service Exceptions & Exception Combinations
(New Process with Focus on FX Data)11:30-12:15
Business Intelligence for Transit
Hands-On with the Supervisor Portal
12:15 - 1:30 Lunch
1:30 - 2:15 (45 mins)IT: Trapeze Geek -
Analysis/Troubleshooting Tools
Session ASession A
PASS Batch Schedule Agent Jobs
Hands-On with the Technician Portal
Session A TM Service Exceptions & Exception Combinations
(New Process with Focus on Hastus Data)2:15 - 3:00 (45 mins)
Managing Customer Contact - Complaints, Timetable Publishing
Hands-On with the Storekeeper Portal
3:00 - 3:30 Break
3:30 - 4:15 (45 mins)Intro to Eco-Driving
Session A / Practice Time
Session A PASS Batch Schedule
Agent Jobs
Creating & Managing AdHoc Queries
Session A TM Route Manager &
Import/Merge Practice Time4:15 - 5:00 (45 mins)
Time Ridesharing School EAM
8:00 – 9:00 Welcome & Keynote Session
9:15 - 10:15 (1 hour)(101) What’s New
In RidePro? What’s New in MapNet
& MapNet Web EAM General Session
10:15 - 10:45 Break
10:45 - 11:30 (1.5 hours)(201) Carpool &
Vanpool ManagementBest Practices in MapNet
(Part 1 & 2) EAM General Session
Part 2
11:30-12:15(301) Mobile Vanpool
Ridership Data Collection & NTD Reporting
Best Practices in MapNet (Part 1 & 2)
What’s New in 6.4
12:15 - 1:30 Lunch
1:30 - 2:15 (45 mins)(101) Maintaining
RidePro Data Customer Session
PGCPS Management Reporting
2:15 - 3:00 (45 mins) (201) Commute Reporting Defining & Reporting from Eligible Areas
3:00 - 3:30 Break
3:30 - 4:15 (45 mins)(201) Commuter
Challenges & DrawingsAutomatic Student
Load Process
MAXQueue Fundamentals:
Examples & Capabilities
4:15 - 5:00 (45 mins)(101) RidePro
Customer FeedbackMethods to
Notify Parents
Customer-led Session: Custom Email Notifications
Customer Sessions
Integration
Session A
Session B
Session C
Tues
day
April
17,
201
2 (D
etai
led
Sche
dule
)
Time Fixed Route PASS Operations Mgmt.
Demand Response-NOVUS/Non-Emergency
Medical/Mobile Computing
ITS
8:00 - 9:00 (1 hour)Best Practices Open Session
PASS/NOVUS Multi-media (WEB, IVR, SMS)
Trapeze EAM - Introduction to Asset
Management
What’s New in NOVUS Mobile Computing
Automated Passenger Counting Data for Service Planning
9:00 - 9:45 (45 mins)Analyzing Operational
Efficiences Using ViewpointRecording Actual Block Time & Miles for NTD Reporting
IT: Troubleshooting Problem Queries (Oracle & SQL)
Extending the Reach of Mobile Hardware
9:45 - 10:30 (45 mins) FX ExceptionsCustomer Session
Kitsap TransitManaging Employee
Expiration Dates
Customer Session LaFleur (Medicaid Claims
Processing Review)
ITS Integrated with Enterprise
Asset Management10:30 - 11:00 Break
11:00 - 11:45 (45 mins)
NOVUS-FX
Learn How to Properly Prepare for a
Major Upgrade
Employee Scorecards - Making the Grade
Managing Jobs in NOVUS Integrating FX
11:45 - 12:30 (45 mins)
Review the Popular Scheduling Server Switches
& How They Can Affect Your Operation
FMLA (Finally Management
Made Easy)
Discover New Features in the Bing
Mapping FunctionsCustomer Session
12:30 - 4:00 Golf / Free Afternoon
Time 360 Learning FX Hands-On PASS Hands-On EAM Hands-On ITS Hands-On
8:00 - 9:00 (1 hour)Customer Session
Infrastracture Vistualization (RGRTA)
9:00 - 9:45 (45 mins)TransitNow - Customer
Relationship Management for Transit Session B
Session B Dispatch Manager
Using RTV
Batch Processing: Automation of Data Load &
Update Processes
Session B IDS Administration & Dashboard Reporting
9:45 - 10:30 (45 mins)Customer Session
Data Quality (DART)10:30 - 11:00 Break
11:00 - 11:45 (45 mins)Intro to Mobile Ticketing
(Repeated)Session B / Practice Time
Session B Dispatch Manager
Using RTV
Creating Powerful Dashboards
Session B IDS Administration & Dashboard Reporting
11:45 - 12:30 (45 mins)
12:30 - 4:00 Golf / Free Afternoon
Time Ridesharing School EAM
8:00 - 9:00 (1 hour)(101) RidePro
Reporting Topics
What’s New in VEO for Special Education
(Part 1 & 2) What’s Coming in 6.5
9:00 - 9:45 (45 mins)(201) Advanced
Ad Hoc Reporting
What’s New in VEO for Special Education
(Part 1 & 2)
Shop Management Using the Supervisor Portal
9:45 - 10:30 (45 mins)(301) RidePro Email & CAN-SPAM Regulations
VEO Joining Forces Bringing Data Access to the Shop Floor: Technician Portal
10:30 - 11:00 Break
11:00 - 11:45 (45 mins)Client Presentation -
Distributing a Newsletter with RidePro’s Email Features
Taking VEO to New Heights Parts Inventory Fundamentals
11:45 - 12:30 (45 mins)(101) Social Networking
in RideProCustomer Session
Paperless Materials Handling Using the Storekeeper Portal
12:30 - 4:00 Golf / Free Afternoon
Customer Sessions
Integration
Session A
Session B
Session C
Wed
nesd
ay A
pril
18, 2
012 Time Fixed Route PASS Operations Mgmt.
Demand Response-NOVUS/Non-
Emergency Medical/Mobile Computing
ITS 360 Learning FX Hands-On
8:00 - 9:00 (1 hour)BlockBuster - Introduction
Job Agent - Automatically Launch
Scheduling & Data Manipulation Jobs
Incident Management - Recording, Investigating
& Disciplining
MT - New Scheduling Features
TransitMaster Roadmap Database Back-Up Plans & Database
Optimization
9:00 - 9:45 (45 mins) Rostering SessionImprove your Demand Response Schedules
Timekeeping Alerts - Configuring YOUR
Exceptions
MT - Claims Processing Update
NOVUS Roadmap Customer Session
Gateway Implementation (VTA)
Session B
9:45 - 10:30 (45 mins)Fixed Route
Mobile TechnologyCustomer Session
Viewpoint
Customer Session Why Dispatching
is a Skill (Client Experience)
Improve Your Demand Response Schedules
in NOVUS
Tips & Techniques Using TransitMaster Tools
10:30 - 11:00 Break
11:00 - 11:45 (45 mins)BlockBuster -
Advanced
Customer Session Edmonton (DATS) OPS Dashboards
& Reporting Using ViewPoint
Extend Your Reporting Capabilities in NOVUS
Real-time Customer Information
Intro to Trapeze Community
Session C
11:45 - 12:30 (45 mins)Integrating PASS with
Other TechnologiesReview the Subscription /
Template RelationshipMobile Maintenance
Customer Session NJ Transit
12:30 - 1:30 Lunch
1:30 - 2:15 (45 mins)NOVUS-FX -
Repeat
Learn About Other Usefull Features that are Popular
Around the Globe
OPS-Web - More Pages, More
Configuration Options
Incident Management in NOVUS
Creating Notices & Service Adjustments
in TransitMaster Intro to Eco-Driving
Session C / Practice Time
2:15 - 3:00 (45 mins)Best of New Features in Previous Versions
OPS Audit Trails - Finding Out
“Who Did That”
Customer Session Outreach
(Best Practices - Reports)
IDS Administration New Features
3::00 - 3:30 Break
3:30 - 4:15Feedback Session
FX/BB/PLAN
Learn About the New Emergency
Preparedness Module that is Coming Soon!
Managing Your Version Upgrades
High Level Overview of Additional Available
NOVUS Modules
ITS Integrated with Enterprise
Asset Management Traveler Information Feedback Session
Session C & Exam
4:15 - 5:00 PASS Customer Feedback OPS Customer FeedbackNOVUS & MT
Customer FeedbackITS Customer Information
Feedback Session
7:30 - 10:00 Closing Dinner
Time PASS Hands-On EAM Hands-On ITS Hands-On Ridesharing School EAM
8:00 - 9:00 (1 hour)(201) Automated Surveys
in RideProAutomatic Map Updates
Looking Ahead: Product Direction & Enhancement
List Review
9:00 - 9:45 (45 mins)Session B
Dispatch Manager Using RTV
Creating Powerful Dashboards
Session B IDS Administration & Dashboard Reporting
Practice Time
(201) Trapeze School PoolThe What,
When & Where of MapNet
Enterprise Purchasing Overview
9:45 - 10:30 (45 mins)(301) Extending
School Pool
The What, When & Where
of MapNet
FuelFocus: Fundamentals, Troubleshooting & Product Overview
10:30 - 11:00 Break
11:00 - 11:45 (45 mins)Session C
PASS Wizards
Web Portal Customization: Custom Content, Custom Choice Lists, Portal Tips & Tricks
Session C NOVUS ITS System
Administration
(201) Interfacing Public Transit Trip Planning with RidePro
Tracking Your Transportation Cost (Parts 1 & 2) Customer-led Session:
Meeting State of Good Repair Requirements & Guidelines
11:45 - 12:30 (45 mins)(101) Comparing RidePro
Web Site DesignsTracking Your Transportation
Cost (Parts 1 & 2)
12:30 - 1:30 Lunch
1:30 - 2:15 (45 mins)
Session C PASS Wizards
Creating & Managing AdHoc Queries
Session C NOVUS ITS System
Administration
(201) Address Matching & Geocoding with RidePro
Using Google Maps
Modifying Your Map & Routes for
the Long Term
PM/Inspection Services: Definition & Scheduling
2:15 - 3:00 (45 mins)(201) Non-commute Trip
Matching & Special Events
Modifying Your Map & Routes for
the Long Term
Customer-led Session: Serialized Parts &
Components Handling with Production Planning
3:00 - 3:30 Break
3:30 - 4:15Session C
PASS Wizards
Hands On with the New System Upgrade Tools
Session C NOVUS ITS System
Administration & Radius Review
(201) Upcoming FeaturesSchool Customer Care
Feedback Session PM Compliance Roundtable
4:15 - 5:00Conference Wrap Up
& DiscussionSchool Customer Care
Feedback Session
7:00 - 11:00 Closing Dinner
Customer Sessions Integration Session A Session B Session C