November 2012

40

description

Sweeping: The Journal of Chimney & Venting Technology

Transcript of November 2012

Page 1: November 2012

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wood stoves poor construction and excessive moisture They improve

draft flow are easy to clean and help extend the life of your chimney

FREESHIPPINGWITH YOUR KITPURCHASE

There is no spokesperson with a catchy phrase to remind the driver to slow down stop eating

quit messing with the radio or pay attention to the road Therersquos Only You Speak Up

NOVEMBER 12 SWEEPING 1

Sweeping The Journal of Chimney and Venting Technology (ISSN 1041-6692) is published 11 times annually by the National Chimney Sweep Guild 2155 Commercial Drive Plainfield IN 46168

Annual dues to the National Chimney Sweep Guild are $459 for Voting Member Companies and $689 for Supplier Member Companies of which $80 goes toward a subscription to Sweeping The Journal of Chimney and Venting Technology Additional annual subscriptions are available for $80 by contacting the National Chimney Sweep Guild at the office of publication (NCSG 2155 Commercial Drive Plainfield IN 46168)

POSTMASTER Send address changes toSweeping The Journal of Chimney and Venting TechnologyNational Chimney Sweep Guild2155 Commercial DrivePlainfield IN 46168

November 2012 Volume 36 10

Features

Table of Contents

Departments

P28

P14

P3

3 Moving Forward

6 Editorrsquos Letter

8 Industry Watch

10 Technical QampA

12 The Coachrsquos Corner

14 Chimney Sense

25 Progressive Perks

26 New NCSG Members

27 Sweeps Advantage Coupons

32 Dates amp Events

33 Perspective

35 Darwin Awards

35 Display Ad Index

36 Classifieds

15 Call for Nominations

16 Employee or Independent Contractor

20 The Great Marketing Migration

28 Business Valuation ndash Why What How When

30 NCSG Innovation 2013

2 SWEEPING NOVEMBER 12

ResourcePage

TECHNICAL ADVISORY COUNCIL

Chris Prior Masonry Construction and Restoration and Priorfire

Fireboxes 317-203-0088 x 2

Jim Brewer Gas Venting and NFPA 54

317-203-0088 x 3

John Pilger Oil Flue Sizing Relining or NFPA 31

317-203-0088 x 4

Randy Brooks IRC NFPA 211 or Customer Communications

317-203-0088 x 5

Bart Ogden Stainless Steel Lining Video Scanning and Narrative

Report Writing 317-203-0088 x 6

Fred Joy Installation and Venting of Pellet Stoves

317-203-0088 x 7

Jay Walker Dryer Vents

317-203-0088 x 8

Rett RasmussenVented and Vent Free Gas Logs and Controls

317-203-0088 x 9

Rich Martinez Dryer Vents or Masonry

317-203-0088 x

Rich Rua General Sweeping or Relining

317-203-0088 x 0

Committee Chairs and Task Forces for 2012-2013Bylaws

Diane Pilger(631) 863-2460

chimneygalaolcom

Convention Site SelectionDiane Pilger

(631) 863-2460chimneygalaolcom

Discussion ListBo Tasso

(815) 645-8103bobotassocom

EthicsMark Stoner

(615) 459-2546ashbustersaolcom

FinanceMark Maynard(920) 830-1920

markchimneyguycom

GovernanceRandy Brooks(805) 646-8961

hearthhunteraolcom

Government AffairsPhil Mitchell

(603) 659-7776sootskiaolcom

International RelationsSteve Pietila

(503) 644-0393steveamerican-chimneycom

Long Range PlanningDiane Pilger

(631) 863-2460chimneygalaolcom

MembershipBob Ferrari

(530) 221-3331bobflueseasoncom

NFPA 211 RepresentativeRandy Brooks(805) 646-8961

hearthhunteraolcom

NFPA 31 RepresentativeJohn Pilger

(631) 863-2460chimneymanaolcom

NFPA 54 RepresentativeJim Brewer

(757) 523-2400jbrewermagic-sweepcom

Technical Advisory CouncilDennis Dobbs(256) 845-9814

infofireplaceservicescentercom

Public Awareness Task ForceRob Lindemann(847) 918-7994

Roblindemannchimneycom

ADVERTISING RATES for Sweeping The Journal of Chimney amp Venting Technology may be obtained by contacting Malisa Minetree at (317) 815-4688 or SweepingAdsindyrrcom

Design by Laura Houser Design bull laurahousercom bull (317) 213-7497

President Region 3Jay Walker

(850) 562-4692 bull presidentncsgorg

Vice PresidentAt-Large

Diane Pilger(631) 863-2460 bull chimneygalaolcom

Treasurer Region 5Mark Maynard

(920) 830-1920 bull markchimneyguycom

SecretaryJeremy Biswell

(913) 236-7141 bull fluesbrothersyahoocom

Region 1Phil Mitchell

(603) 659-7776 bull sootskiaolcom

Region 2Bob Fleer

(410) 544-7600 bull bobfleeraolcom

Region 4Ken Hoelscher

(937) 833-0505 bull kenabbeyroadchimneysweepscom

Region 6Bob Ferrari

(530) 941-5818 bull bobflueseasoncom

At-Large DirectorsDennis Dobbs

(256) 845-9814 bull infofireplaceservicecentercom

Fred Joy(785) 986-6432 bull joyfredmlivecom

Supplier RepresentativeEdmund Poplawski

(570) 504-7107 bull epoplawskiolympiachimneycom

NCSG BOARD OF DIRECTORS 2011-2012

Mark McSweeney CAE Executive Director

mmcsweeneyncsgorg

Melissa Heeke CAE Director of Communications amp

Marketing mheekencsgorg

Ashley Eldridge COI CPP Director of Education

ashleyncsgorg

Candice Bradbury Director of Finance

cbradburyncsgorg

Megan McMahon Office Manager

mmcmahonncsgorg

Debbie Cornelius Membership Development

Coordinator dcorneliusncsgorg

Donna Lee Kasmer CSIA Certification Coordinator

dkasmercsiaorg

Sharon AndersonProgram Coordinatorsandersonncsgorg

STAFF

2155 Commercial Drive Plainfield IN 46168

(317) 837-1500 Fax (317) 837-5365

NCSG encourages industry partners to submit press release and articles to Melissa Heeke Sweeping Editor at mheekencsgorg Submissions should contain items of interest or importance to the chimney and venting industry Submissions should not contain direct solicitations prices or a call to action on the part of our readers Submissions may contain images or artwork attached in a jpg format

In all cases NCSG reserves the right to edit submissions to fit space limitations keep the release and publish at a later date or refuse to publish the release for any reason Neither publishing nor refusing to publish the submission should be considered a statement of NCSGrsquos opinion regarding the release

NCSG further reserves the right to reject at any time any advertising determined not to be in keeping with the publicationsrsquo standards Acceptance of advertising by Sweeping magazine does not necessarily constitute endorsement of products or services advertised NCSG does not make any effort to review or substantiate claims made by advertisers

copy 2012 National Chimney Sweep Guild 2155 Commercial Drive Plainfield IN 46168 (317) 837-1500

NATIONAL CHIMNEY SWEEP GUILD

Be advised that advice given by NCSGrsquos Technical Advisory Council (TAC) reflects best practices of the chimney sweeping industry However we are unable to account for any particular type of situation since regional variations in construction practices and additional environmental physical and geographical factors necessarily vary the level of service appropriate for a particular fireplace andor chimney Additionally local laws and ordinances may govern andor supersede the information and any recommendations provided Final determinations are the responsibility of a local professional with first-hand knowledge of the situation and the local Authority Having Jurisdiction (AHJ) Neither NCSG nor any member of TAC will be held liable for any damages whatsoever resulting from the use of or reliance on information provided by anyone associated with TAC By your use of this member benefit you acknowledge acceptance of these terms

To contact any member of the Technical Advisory Council please call (317) 203-0088 and select the extension for the person who is best qualified to answer your question

Dennis Dobbs Technical Advisory Council Chair

Installation or Service of Direct Vent Gas Appliances 317-203-0088 x 1

NOVEMBER 12 SWEEPING 3

JAY WALKERNCSG PRESIDENT Forward ForwardForward

Moving

fter NCSG hosted the ESCHFOE technical meeting in Indianapolis last summer I started to better understand our involvement and the benefit of networking with fellow leaders from abroad The Europeans who visited last year for our technical meeting and workshops have reported that the

experience was very informative and even ldquoover the toprdquo so to speak They were able to gain insight into the nuts and bolts of the industry here in the United States

This year I had the pleasure as NCSG President to attend the ESCHFOE political meeting Having flown all around the country in the last 10 years or so with two excursions to Argentina in South America on hunting trips had me comfortable with traveling over to Europe With that said I still went to a travel agent for my itinerary to ensure any knowledgeable insights and practicalities of their expertise

My partner in life Candy was my travel partner for the trip as well We started our travels mid-day on September 18 2012 We arrived to our gate at the airport in Atlanta early only to find that our flight was delayed for an hour Having time on our hands we went back to the refreshment stand at the concourse and enjoyed a relaxing beverage At 345 we arrived back to our gates only to find everyone boarded and we just were making check-in before they shut the door to the plane Once on board in our economy comfort seats we again ndash had to wait as the announcement came across that the plane couldnrsquot depart until a proper first aidCPR device had arrived I think we waited an additional 45 minutes at the gate before our plane departed We touched down some nine hours later in Amsterdam Of course our connector flight to Vienna Austria had already departed so we found the nearest ldquotransfer stationrdquo to gain help to further our trip itinerary The DeltaKLM representative smiled when he handed me new boarding passes and said ldquoYou board in 15 minutes to depart to Prague Czech Republic The gate is across the airport so you will have to hurryrdquo

We were once again the last to board Once in Prague we repeated the procedure of rebooking our tickets to Vienna all the while knowing our baggage probably wasnrsquot following us In Vienna they knew we were coming

but they had a full flight to Klagenfurt Of course in the small airport of Klagenfurt some 26 hours later after our trip begun just as we figured no luggage We did learn that our two checked bags were still in Amsterdam Once they arrived they would taxi the luggage to us at our lodging in Poumlrtschach The final leg was a quick taxi ride to the hotel where we found our home for the next four days I texted Mark McSweeney only to find out that his flight was also delayed and rerouted through Frankfurt Germany

We were invited to come down to the lobby in the early evening for refreshments before dinner was served for the opening reception Having traveled for many hours without a change of clothing we felt a little uncomfortable Fortunately the representatives from the United Kingdom befriended us and we shared many stories and laughter that night and most every day after

The next morning (I think it was morning) the wakeup call sounded and it felt as if we had just laid down for sleep I called the front desk to get an update on our luggage and they told me to look outside my

mer

ry d

esig

n

A Smoking Hot DealBuy Six Get One Free

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A

4 SWEEPING NOVEMBER 12 w w wolympiachimneycom bull Phone 1-800-569-1425

Will KozlanskyOwner amp Co-Founder

The NEW Smoothwall Chimney Liner thathas the Perfect Combination of

Weight Ruggedness amp Flexibility

No memory amp very shyexible Smooth Interior One liner multiple applications Available ovalized amp coiled

room door in the hallway Glory be There was our luggage This was very pleasing as I needed my suit for the first day of the meetings and I also needed to reduce the tension in my ever-loving partner After a quick breakfast I arrived in the meeting room where the delegation had gathered there I met up with our Executive Director Mark McSweeney who arrived late the night before

The business meetings were somewhat informative but were also filled with somewhat formal administrative updates that every organization must go through time to time I was reminded of Englandrsquos Parliament as I sat listening to dozens of translators and the presenters all talking at the same time in the crowded room The meetings continued for the following two days The delegates discussed issues like our UL listing for appliances and products In Europe the labeling is the ldquoCE Marksrdquo Testing for the CE Marks is repeated every two years to the most stringent requirements Another topic I found to be interesting was the discussion of ldquofine dust measurementsrdquo similar to our EPA requirements High efficiency appliances in Europe are referred to as ldquofine dust appliancesrdquo A general brochure about the six main objectives for sweeps to accomplish while at a clientrsquos appliance was discussed as well

I had submitted a prepared statement which had already been shared with all delegates present and to the ESCHFOE board In our verbal updates Mark and I fielded a few questions about the statement and were able to take the opportunity to again welcome our colleagues to visit the United States during our upcoming convention in Branson MO Next yearrsquos ESCHFOE Congress is the technical meeting which will be held in the United Kingdom near London at Nottingham Forrest at the oldest Marriott Hotel in the world Then the delegates voted to hold

w w wolympiachimneycom bull Phone 1-800-569-1425

Will KozlanskyOwner amp Co-Founder

The NEW Smoothwall Chimney Liner thathas the Perfect Combination of

Weight Ruggedness amp Flexibility

No memory amp very shyexible Smooth Interior One liner multiple applications Available ovalized amp coiled

6 SWEEPING NOVEMBER 12

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the 2014 meeting in Serbia then possibly to Germany for the next technical meeting in 2015 and then to Finland in 2016

The last day of the congress Saturday was a more casual day for us delegates to take on some excursions Our first stop was at a castle where we hiked up to the top to enjoy the view It was very enlightening to think about all the history that took place where we stood Our next stop that day was at a very old monastery and for lunch The day wrapped up with a formal banquet

After a long night of entertainment shared with our colleagues Candy and I called it a night knowing we had to awake and pack early the next morning Candy and I planned for an extra day in Vienna for sightseeing We checked into a hotel near the Vienna airport and both wanted room service I laughed when I heard her ordering a burger French fries and a Diet Coke and then repeated back what the other end said ldquoBurger cut fries and diet lightrdquo I looked at her and nodded ldquoyesrdquo She confirmed and we both got a good laugh as they didnrsquot use the term ldquoFrench friesrdquo After a short nap we took a quick walk to pick up a train to downtown Vienna

Early the next morning our flight was supposed to leave at 630 am We arrived at the airport at 400 am to ensure enough time only to find out they didnrsquot have us listed for our boarding passes Fortunately they did find their mistake and were able to give us boarding passes (of course not sitting together) We departed to Amsterdam then to Atlanta only to miss our 530 pm flight out of Atlanta to Tallahassee Florida Luckily we able to rebook on a 730 pm flight back to Tallahassee And what do you know our luggage had beaten us there by a few hours as our two checked bags arrived at the originally-planned time

It felt good to be back on American soil and back home again But as I write this message I am longing for my next trip abroad My hope is that all sweeps will be able to experience the European countries and a piece of the worldrsquos history first hand as I was privileged to do Our profession and industry is worldwide Visiting and building relationships with colleagues from different cultures and gaining insights is always a valuable asset to network and increase valuable knowledge to help move our businesses to the next level

Sweeprsquos Luck to you and your family and God Bless Jay WalkerNCSG President

8 SWEEPING NOVEMBER 12

y family has what sounds like a quaint

Thanksgiving tradition We gather each year at my Auntrsquos home in Southern Indiana for lunch followed by an afternoon spent decorating gingerbread houses Sounds lovely doesnrsquot it Well it has become more so over the years When we first began we had visions of gingerbread houses from craft magazines and morning shows in our minds as we struggled to make royal icing that would be strong enough to hold up those four cookie walls Instead wersquod have so much icing on our clothes and in our hair that wersquod laugh until we were crying

Over the years wersquove each gradually improved our gingerbread construction techniques Several of us bring our own candy to add to the mix of Halloween leftovers to get just that perfect

look Thanks to planning and advanced preparations by my Mom and Aunt I donrsquot remember the last time someone threatened to bring out a hot glue gun to keep their house standing Though if you look at that photo closely yoursquoll still see the huge mess that makes the afternoon memorable

Just like our afternoons of gingerbread construction and decorating therersquos a lot to be said about learning from your mistakes and putting your plans into action I hope that no matter how yoursquove managed perfect your process yoursquore still having fun out there this season

Happy Thanksgiving

MELISSA HEEKE CAENCSG DIRECTOR OF COMMUNICATIONS

EditorrsquosLetter

M

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YOU CLEAN CHIMNEYSWHY NOT CLEAN DUCTS

NOVEMBER 12 SWEEPING 9

10 SWEEPING NOVEMBER 12

TechnicalQampA DENNIS DOBBS NCSG

TECHNICAL ADVISORY CHAIR

A

QHow do I keep my employees

from talking too much and

confusing our customers

It is important especially when in front of customers for one person to be the point person for technical explanations In our profession hopefully this person would be a CSIA

Certified Chimney Sweep When a sweep and his helper are in a customerrsquos home it is very common that the homeowner will be talking to the lead sweep while another family member

strikes up a conversation with the helper It is best to instruct the helper not to get too deep in conversation and let the lead person on the job discuss the specifics of the job at hand You might give your employees a signal to be used when noticing that a conversation is getting out of hand For example if the lead sweep notices that the helperrsquos conversation is beginning to stray then a simple gesture such as a cough or rubbing the nose can signal the helper to focus in order to prevent non-pertinent information and confusion

12 SWEEPING NOVEMBER 12

ecently I noted on the NCSG discussion list that a sweep described his business as a ldquoBUBBLErdquo He felt he was inside this bubble because he had no staff members He had a one-man business He felt his only opportunity to interact

with other sweeps in person was the NCSG convention I have often thought of a one man business as a box but his word of bubble is also a good description

The thoughts he expressed caused me to think about the bubble that every owner of a chimney service business is in Our industry has businesses of all sizes from the one man operations up to companies with a multitude of trucks and with even different locations and includes some who operate different businesses altogether And I see success stories with each type but also hear and see the frustrations of each The amazing thing is that no matter the size the business the basic issues faced by the businesses of different sizes will be similar

For instance all business must be concerned with implementation marketing budgets equipment purchases and maintenance among many other things And they each have their own unique issues they have to face depending on size With the larger business comes staff management where to park the equipment payroll and benefit issues and so many other things With the single person business so often the truck is likely parked at the ownerrsquos home and at times the office may be a place at the kitchen table or perhaps a dedicated place in the home The one man company likely finds that vehicles get longer life require fewer repairs and even have a better appearance at times This is a benefit I suppose of the owner being the only one who drives the equipment

But the key thing each and every business owner must remember is the reason they started the businesshellipto deliver to the business owner their dreams And each and every business owner must remember the development of an excellent business model no matter what the size of their business is the road map to their dreams

Are there advantages to each of the diverse types of operations Of course there are And there are disadvantages as well The key thing is that the business owner realizes that no matter what size he decides the business should be he must have a well-conceived business model to succeed

If you donrsquot have a plan and system to manage each of the issues every business faces no matter what size your business is you will continually and inevitably struggle inside your own particular bubble And if you donrsquot have a viable well-thought-out realistic business model chances are you donrsquot have the plan you need to attend to all the facets of the business that determine your ultimate success Itrsquos as simple as that

In the final analysis each of us decides the box or bubble we want to do business within And each must do some thinking outside of that bubble or it can become a large trap

No matter how large or small our business is there is always the need to network with others with similar business models and that face similar challenges This is one reliable way to get out of the confines of your bubble or box There are others

One of the best ways is to network with industry peers is the often-suggested MIX group Often the network may be participating in an industry internet discussion but this does not give you input from the folks that know you know your skills know your hopes and know your dreams Also these folks can know the walls you face in your life that block your goal attainment Networking with other business owners with an intimate knowledge of your business operation can move you miles ahead I highly advise that each person investigate the MIX concept Likely this is one of the leading educational tools along with the recognized methods of attending conventions and conferences The folks that participate in MIX groups obtain tools sometimes they are small tips sometimes they are game changers This concept also gives you the ability to see from the inside just how effective new methods can be for their business models

BY JERRY ISENHOUR OF CHIMNEY amp VENTING

CONSULTANTS IN CONCORD NCCoachrsquos Corner

The

The Bubble

R

NOVEMBER 12 SWEEPING 13

The key thought is success does not result from the size of a business Rather success is the reward that one has when through careful planning and execution their hopes and dreams are fully realized life is good and things are happening as you dreamed when you started

Decide what your bubble is and go realize your dreams As I often say ask the man in the mirror many times he is the one that can truly assist you in where you want to go

About the Author Jerry Isenhour is an industry consultant and coach who authors a monthly article in Sweeping as a service to the industry For more information about Jerry and how he can assist you individually and your business in your quest for success and you ascent to the next level take a look at his web site wwwchimneyandventingconsultantscom He can be contacted at jerrychimneyandventingconsultantscom or by phone at (704) 425-0217 You can also obtain great business tips from his Facebook page Chimney amp Venting Consultants

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14 SWEEPING NOVEMBER 12

Itrsquos Not Rock-it Science

I n 1992 my wife and I opened a hearth store in our small town In order to please our customers we try our best to get them the items they want The range quickly went from gas logs glass doors and wood burning stoves to prefabricated fireplaces mantels and surrounds One of the hot new items one of our sales

reps was pushing back then was a pre-manufactured rock surround and separate hearth After selling several of these and placing orders for quite a few more we got a call from our supplier that the manufacturer had gone out of business I thought to myself ldquoWell itrsquos only man-made rock How hard could this product be to duplicaterdquo I soon realized that this endeavor was more complicated than I thought It isnrsquot at all like laying brick it is much more creative and complex

After rocking numerous fireplaces in these past years I have developed my own way of laying man-made stone This type of rock is designed to mimic natural rock but it is only one to two inches in depth Manufacturers of these products estimate that the average weight of such products is approximately ten pounds per square foot making it ideal for interior projects Because of this light weight there is no need to reinforce the floor joist One day I was at a customerrsquos home to do a chimney inspection and was admiring her custom natural stone fireplace and I noticed one attribute that natural stone has That is the depth of rocks The natural light in the room highlighted the shadows created by the stone From this point forward I began to use dark almost black mortar for my scratch coat and for sticking the stones to the wall This color gives the look of depth which closely mimics natural stack stone

Every fireplace is different and I always ask the homeowner what their vision is for their fireplace some are much more elaborate than others I try to always give them what they want not what I want In the photos included you will notice the dark scratch coat and that we install the mantel before the rockwork begins You may also notice that on this job we painted the ceiling and wall black because the sheet rock was not finished by painting this black it made it easier for the painter to cut in around the rocks without getting paint on them We painted the firebox black also which helps bring out the shadowing effect of the dark mortar Many of you may be more experienced in this type of work than I am but many may not have ventured in this area yet If you are interested in doing so just go for it Be creative get your hands dirty and remember itrsquos not rock-it science

Chimney Sense DENNIS DOBBS NCSG

TECHNICAL ADVISORY CHAIR

NOVEMBER 12 SWEEPING 15

ldquoMy company uses most products available to chimney contractors but Firesafersquos products and systems are hands-down the very best and the most profitable Great technical support and their constant improvements make the products even better which makes my company stand out over my competitionrdquo Kevin Knight Chadds Ford Chimney Sweeps PA

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When you serve on the NCSG Board of Directors you help lead the chimney industry into the future and can develop leadership management and communication skills that will serve you in your business and personal life You can make an immediate difference in the chimney service industry by helping to determine the organizationrsquos strategic plan and annual budget The new shorter two-year term limits make volunteering easier

NCSG board members are responsible forbull Attending four board meetings each year Two of the meetings are held

at the CSIA Technology Center in Indianapolis (Spring - typically held for three days Summer - typically held for two days) the November meeting is typically held online and via teleconference and the fourth is held immediately before the annual NCSG convention at the host city Travel and lodging expenses are reimbursed for board members attending meetings with the exception of the convention meeting only

bull Participating in the NCSG members-only and board of directorsrsquo electronic discussion lists

bull Communicating with members in region via eNewslinkbull Connecting members to regional legislation affecting the industry

And NCSG board members receivebull Complimentary NCSG Innovation convention registration for you and

your spouse while you serve on the board

bull Networking opportunities at board meetings which help develop life-long friendships with business associates from across the country

The NCSG Governance Committee is now accepting nominations for a representative from NCSG Regions 5 and 6 and one Supplier representative bull Region 5 (Two year term 2013-2015)

Represents Arkansas Colorado Iowa Kansas Louisiana Minnesota Nebraska New Mexico North Dakota Oklahoma South Dakota Texas Wisconsin

bull Region 6 (One year term 2013 - 2014) Represents Voting and Dual members nationwide

bull Supplier Representative (Two year term 2013 - 2015) Represents Supplier and Dual members nationwide

Nomination Deadline - December 4 2012 - Nominations must be mailed to NCSG at 2155 Commercial Drive Plainfield IN 46168 No electronic nomination forms will be accepted

The newly elected directors will be seated at the April 3 2013 board of directors meeting in Branson MO If you would like additional information please feel free to contact NCSG Governance Chair Randy Brooks at hearthhunteraolcom or NCSG Executive Director Mark McSweeney at mmcsweeneyncsgorg

Call for Nominations Board of Directors

16 SWEEPING NOVEMBER 12

Employee or Independent Contractor

BY CHRIS VAN LEEUWEN OF VERACITY INSURANCE SOLUTIONS

Workers compensation is a form of insurance providing wage replacement and medical benefits to employees injured on the job Most employers are required to provide workers compensation and may have potential liability in the event of an employee injury in addition to the financial penalties that may be imposed upon them if they chose not to carry workers compensation coverage

A frequent question received is ldquowho is an employeerdquo It is common for employers to reclassify employees as independent contractors to avoid certain taxes benefits and other liabilities The IRS has developed the ldquo20 Factor Testrdquo to assist employers evaluate whether a worker is an employee or an independent contractor

1 InstructionIs the worker required to comply with employerrsquos instructions about when where and how to work

q Yes q No

2 TrainingIs training required Does the worker receive training from or at the direction of the employer including attending meetings and working with experienced employees

q Yes q No

3 IntegrationAre the workerrsquos services integrated with activities of the company Does the success of the employerrsquos business significantly depend upon the performance of services that the worker requires

q Yes q No

4 Services Rendered Personally Is the worker required to perform the work personally q Yes q No

5 Authority to hire supervise and pay assistantsDoes the worker have the ability to hire supervise and pay assistants for the employer

q Yes q No

6 Continuing Relationship Does the worker have a continuing relationship with the employer q Yes q No

7 Set Hours of Work Is the worker required to follow set hours of work q Yes q No

8 Full-Time Work Required Does the worker work full-time for employer q Yes q No

9 Place of WorkDoes the worker perform on the employerrsquos premises and use the companyrsquos office equipment

q Yes q No

10 Sequence of WorkDoes the worker perform work in a sequence set by the employer Does the worker follow a set schedule

q Yes q No

11 Reporting Obligations Does the worker submit regular written or oral reports to the employer q Yes q No

12 Method of PaymentHow does the worker receive payments Are there regular payments in set amounts

q Yes q No

13 Payments of Business and Travel Expenses Does the worker receive payment for business and travel expenses q Yes q No

14 Furnishing of Tools and Materials Does the worker rely on the employer for tools and materials q Yes q No

15 InvestmentHas the worker made an investment in the facility or equipment used to perform services

q Yes q No

16 Risk of LossIs the payment made to the worker on a fixed basis regardless of profitability or loss

q Yes q No

17 Working for More Than One Company at a Time Does the worker only work for one employer at a time q Yes q No

18 Availability of Services to the General Public Are the services offered to the employer unavailable to the general public q Yes q No

19 Right to Discharge Can the worker be fired by the employer q Yes q No

20 Right to Quit Can the worker quit work at any time q Yes q No

NOVEMBER 12 SWEEPING 17

If you answered ldquoyesrdquo to a high number of the questions above is likely an indication that there is a presence of an employer-employee relationship If a high number is marked ldquonordquo indicates a contractor relationship

A similar test is used in most state to determine status under workersrsquo compensation laws called the ldquoeconomic reality testrdquo This test is often used by the courts to determine independent contractor status and is harder to classify a worker as an independent contractor

In addition to the exposure to possible work related injuries to an ldquoemployeerdquo not being covered the penalties for misclassifying an employee is huge back tax and premiums civil fines interest and other retroactive damages

Refer to the Department of Labor and your local Workforce Departments for more information on the definition of an ldquoindependent contractorrdquo before you reclassify an employee to an independent contractor

About the Author Chris Van Leeuwen has been in the insurance industry since 1985 and is currently the Vice President of SalesCSO at Veracity Insurance Solutions LLC

Member Get a Member Program

Did you know that by promoting membership in the NCSG you help the Guild meet its goals AND you will reap rewards too To take advantage of potential savings on your next NCSG dues simply visit wwwNCSGorg to obtain a copy of the membership application form Make sure you put your name under Item 2 ldquoWho referred you to the NCSGrdquo OR you may send an email to dcorneliusncsgorg and request that NCSG membership information be sent on your behalf to people who should join Please provide the complete contact information ie name address telephone number and email address if available

Your participation in the Member-Get-A-Member program helps strengthen the Guildrsquos membership and allows you to win toobull You get $5000 off membership dues for each new member (1-4

new members)bull You get Free membership Dues (equal to 1 year) when you

recruit 5+ new members

Save some money on your next NCSG dues by simply promoting membership in the NCSG at every opportunity you haveNew Member - has not been a member of the NCSG for at least two (2) years

Hose Master Invented the WheelHose Master Invented the WheelWhen It Comes to Chimney LinersWhen It Comes to Chimney Liners

1964

1983

2000

2012

Pro amp UltraProInvented UltraPro - the only patented roll-lock design light-weight liner with extreme exibility and crush resistance

Redesigned Interlocked Machine TechnologyInnovations are still the core of manufacturing exible chimney liner today

HeavyFlexInvented RectangleFlex OvalFlex and Dial-A-Flex technology

Smooth-N-LiteToday Sam has designed Smooth-N-Lite the light interlocked liner for smoothwall applications Manufactured on the same machine technology he invented in 1964

Meet Sam Foti Hose Master CEO engineer and innovator

In 1964 Sam got involved with interlocked products Identifying the problems associated with manufacturing the hose Sam redesigned the tooling and machinery to not only produce a consistent interlocked hose but to also speed-up the production

Today the results of Sams ingenuity is the technology used throughout the industry in the production of interlocked products His designs not only changed the way that stripwound hose is made but the way that it is used and perceived in the industry

redesigned the tooling and machinery to not only produce a consistent interlocked hose but to also speed-up the production

Today the results of Sams ingenuity is the technology used throughout the industry in the production of interlocked products His designs not only changed the way that stripwound hose is made but the way that it is used and perceived in the industry

SmoothNLite Adindd 2 71212 335 PM

HomeSaverreg Smooth-N-Litetrade Fills the Smoothwall Niche

5-8 Diameters Light 010 stainless strip Available in 304 and 316 stainless steel alloys Interlocked seams are easy to flex Smooth inner wall Crush resistant No memory Ideal for smoothwall application

Now smoothwall liner doesnt have to be stiff and clumsy Because HomeSavers new Smooth-N-Lite gives you smooth without the headache Nestling right into HomeSavers famous family of UltraPro Pro RoundFlex RectangleFlex OvalFlex and Dial-A-Flex liners our new 010 Smooth-N-Lite gives you the superior weight flexibility and strength you need for smooth liner applications

6 times 25 (304-Alloy)

WITH SHIPPING$36786

~Free Freight bull On orders of $1800 or morebull 65rsquo of liner liner and components ship free

Speed Service Selection 8002473305 bull wwwcopperfieldcom

SmoothNLite Adindd 3 71212 335 PM

1964

1983

2000

2012

Pro amp UltraProInvented UltraPro - the only patented roll-lock design light-weight liner with extreme exibility and crush resistance

Redesigned Interlocked Machine TechnologyInnovations are still the core of manufacturing exible chimney liner today

HeavyFlexInvented RectangleFlex OvalFlex and Dial-A-Flex technology

Smooth-N-LiteToday Sam has designed Smooth-N-Lite the light interlocked liner for smoothwall applications Manufactured on the same machine technology he invented in 1964

Meet Sam Foti Hose Master CEO engineer and innovator

In 1964 Sam got involved with interlocked products Identifying the problems associated with manufacturing the hose Sam redesigned the tooling and machinery to not only produce a consistent interlocked hose but to also speed-up the production

Today the results of Sams ingenuity is the technology used throughout the industry in the production of interlocked products His designs not only changed the way that stripwound hose is made but the way that it is used and perceived in the industry

SmoothNLite Adindd 2 71212 335 PM

HomeSaverreg Smooth-N-Litetrade Fills the Smoothwall Niche

5-8 Diameters Light 010 stainless strip Available in 304 and 316 stainless steel alloys Interlocked seams are easy to flex Smooth inner wall Crush resistant No memory Ideal for smoothwall application

Now smoothwall liner doesnt have to be stiff and clumsy Because HomeSavers new Smooth-N-Lite gives you smooth without the headache Nestling right into HomeSavers famous family of UltraPro Pro RoundFlex RectangleFlex OvalFlex and Dial-A-Flex liners our new 010 Smooth-N-Lite gives you the superior weight flexibility and strength you need for smooth liner applications

6 times 25 (304-Alloy)

WITH SHIPPING$36786

~Free Freight bull On orders of $1800 or morebull 65rsquo of liner liner and components ship free

Speed Service Selection 8002473305 bull wwwcopperfieldcom

SmoothNLite Adindd 3 71212 335 PM

20 SWEEPING NOVEMBER 12

Letrsquos start with a few questions Have you noticed the Yellow Pages have become thinner with every new release Do you come across fewer flyers for services in your area Do you see fewer ads on TV for local businesses than you did a year ago Chances are you answered lsquoyesrsquo to at least one of these

Why the migration happened

But now we know the cause ndash In 2012 the average person is far more likely to search for a service online rather than offline The Internet has made it more convenient for us to look up services and in doing so has caused a major shift in the way all businesses should market their services

When one of your customers needs your services you want them to call you In 2000 if they didnrsquot have your phone number memorized they would grab the Yellow Pages and look you up In 2012 if a customer doesnrsquot know your number off the top of their head they are likely to Google you to find your contact info If you havenrsquot made an investment to show up on Googlersquos ldquoPage Onerdquo your competitorrsquos contact information might be displayed before yours ndash even if a customer types in your exact business name

So when Mr and Mrs Smith need their chimney cleaned this fall they arenrsquot going to look up local chimney sweeps in the Yellow Pages ndash they are going to do an Internet search for chimney sweeps in their area and choose a company that seems reliable and professional This happens millions of times every day and not surprisingly has led to many businesses spending their marketing dollars online rather than investing in ldquoold schoolrdquo forms of marketing Tips on what NOT to do

Ten years ago it made perfect sense to market on billboards and in the Yellow Pages but times have changed Businesses that continue to only focus on ldquoold schoolrdquo forms of marketing will find their lead flow diminishing On the other hand successful business owners are able to adapt to changes in consumer trends and todayrsquos consumers are online

As for those companies that happen to still be benefiting from the Yellow Pages thatrsquos great ndash as long as they balance their budget accordingly for this type of media Chances are

Yellow Pages marketing wonrsquot sustain itself much longer so be prepared to move marketing dollars online in the near future There are also many companies that rely on referral customers and word-of-mouth marketing but when potential customers hear about your business they are likely to look your company up online first and you need to make sure yoursquore showing up

Where to begin

For those businesses looking to get their feet wet in online marketing consider starting with basic search engine optimization (SEO) For example ensure that the services you provide are all listed on your Website especially in any headers Same goes for any areas you service ndash Be sure to list those as well (but donrsquot overdo it or it will look messy) Claim your business listing on Google and build up your Facebook Business Page These are all free strategies that you can use to boost your online presence

Depending on the competition in your area this might not be enough to get you on Page One of Google which is where you want to be Businesses looking to maximize their online marketing should consider advanced SEO (Meta tags inbound links) or a Pay-Per-Click service In order to compete in higher traffic target areas these are often necessities Remember all the other chimney sweeps in your area are aiming for Page One placement as well There just isnrsquot enough room for everyone

If you are busy and canrsquot spend your own time managing your online marketing there are many companies that can do it for you ndash you probably hear from them and their ldquoguaranteedrdquo results on a daily basis But be wary about which one you decide to work with Do your research and make sure you find a company you can trust At the end of the day if you have an online marketing plan and are focused on making it grow your business is in great shape

Alain Parcan is the Manager of Marketing for Market Hardware Inc (wwwMarketHardwarecom) and contributed this article Alain is experienced in the fields of Internet Marketing and small business marketing Market Hardware helps Chimney Sweep businesses compete on the Web and offers special discounts for NCSG members Ask Alain any Website or Internet Marketing question by emailing alainmarkethardwarecom or calling 888-381-6925

The Great Marketing Migration

BY ALAIN PARCAN OF MARKET HARDWARE

CSIA Update wwwCSIAorg

Publication for CSIA Certified Chimney Sweepregs

ADVERTISEMENT

INDIANAPOLIS - The United States District Court for the Northern District of Florida has issued a Permanent Injunction and Order on behalf of the Chimney Safety Institute of Americareg (CSIA) against James Joyner Absolute Chimney Sweeps Advanced Fireplace Technicians Chimney Doctor Fireplace Doctor and Orlando Chimney Doctor and any business entity performing chimney cleaning in which Joyner has an ownership interest or control

The order comes after CSIA brought legal action against Joyner in 2012 for repeated unauthorized use of CSIArsquos registered

trademarks including the CSIA Certified Chimney Sweepreg mark on websites and other marketing materials for multiple businesses

ldquoThis is a particularly satisfying victory in that this offender was using our trademark without authorization to inaccurately represent his sweeps in several states as being certified by CSIArdquo says CSIA Executive Director Mark McSweeney CAE

In a settlement agreement Joyner has paid CSIA an undisclosed sum and is indefinitely prohibited from applying for

certification from CSIA and from using CSIArsquos certification logo in conjunction with any of his current or future chimney sweeping businesses

ldquoCSIA Certified Chimney Sweeps work hard to earn and maintain their credential and we owe it to them and to the consuming public who rely on what that credential stands for to protect its legitimacy and credibilityrdquo says CSIA President John Pilger ldquoCSIA is proud of our consistent track record of enforcing the use of our valued trademarkrdquo

Federal ruling protects Chimney Safety Institute of America registered trademark from repeated unauthorized useOrder results in undisclosed settlement paid to CSIA

AlabamaDustin Doty bull The Fireplace Service Center bull Fort Payne

ArizonaAustin Retrum bull Affordable Chimeny Sweep bull Vail

CaliforniaThomas Kezas bull Chim Chiminey Sweep bull Vista

ColoradoMark Roberts bull Chimney Sweeps of America bull Littleton

ConnecticutChristopher Gonsalves bull Millstream Construction bull HebronDavid Heissenbuttel bull DMH amp Associates Inc bull WiltonChad Mitchell bull Northeastern Chimney LLC bull West Hartford

IdahoJoel King bull Kings Roofing Inc bull Mountain Home

IllinoisRichard Moore bull Jiminy Chimney Sweep amp Service bull Lake in the Hill

IndianaTom Meredith bull SaverSystems bull Richmond

KentuckyJoshua Moore bull Mt Sterling

MarylandTJ Davis bull Clean Sweep of AA Co Inc bull MillersvilleBrandon Mowell bull Magic Mountain Inc bull ThurmontChris Anderson bull Monocacy Chimney Care bull MyersvilleBrandon Green bull Monocacy Chimney Care bull Myersville

MassachusettsKevin Cabral bull Ash Away Hearth amp Chimney bull Dartmouth

MissouriBill Bonney bull Bill Bonney Chimney Sweep Service bull Jackson

New HampshireJoseph E Olisky Jr bull Tom Cady Chimney Sweep LLC bull Lebanon

New JerseyRaymond Bond bull Mercer County Chimney

Services bull HamiltonNorth DakotaAnthony Bach bull Cinderfellarsquos bull LidgerwoodOhioTom Rhine bull Chim Cheroo Chimney Sweeps bull GreenwichMichael Lentz bull Eastside Fireplace amp Contracting bull CygnetRobert Wickard bull Eastside Fireplace amp Contracting bull Cygnet

OregonEric Johnston bull American Chimney amp Masonry Inc bull PortlandBryan Wright bull American Chimney amp Masonry Inc bull Portland

PennsylvaniaRon Renninger bull Chester County Hearth amp Home bull Elverson

VirginiaChris Prouty bull Proutyrsquos Chimney Sweep Inc bull Leesburg

WisconsinBrad Freimuth bull The Chimney Guy LLC bull MenashaLuke Maynard bull The Chimney Guy LLC bull Menasha

Congratulations to Our New CSIA Certified Chimney Sweeps

October 12 2012

From Mark McSweeney CAE

Executive Director of the Chimney Safety Institute of America

and the National Chimney Sweep Guild

Earlier this morning NBCrsquos Today Show aired a segment featuring

an undercover investigation on chimney sweeps The Today Show

ldquostingrdquo operation took place at a home in the Northeast where

chimney sweeps were called in for a routine sweeping When

sweeps did not provide a thorough inspection of the homersquos

chimney when recommending repairs or service Today Show

reporters and producers confronted them about their tactics

Ashley Eldridge Chimney Safety Institute of America (CSIA)rsquos

Director of Education served as the lead technical expert for the

segment In his role as Director of Education Ashley is responsible

for the administration of the CSIA Certified Chimney Sweepreg

credentialing program and is a regular spokesperson for CSIA

When presented with the opportunity to participate we knew that

it was our responsibility to help educate the public about what to

expect when hiring a chimney sweep for regular maintenance It is

CSIArsquos mission is to encourage public awareness of issues relating

to chimney and venting performance and safety This segment

serves as a great reminder that homeowners need to do their

homework before inviting contractors into their home

In response to the segment both the Chimney Safety Institute

of America and the National Chimney Sweep Guild have issued

statements to the media introducing the organizationsrsquo programs

as the standard for the industry and outlining steps to take to

verify industry memberships and credentials We believe that the

segment on the Today Show and the industryrsquos response to the

segment will open the door for continued conversations about how

to hire a qualified ethical chimney professional

We encourage you to take this opportunity to proactively share

your experience and credentials with your customers Just like

in any service industry while there may be a few bad apples we

know there are far more of you out there who bring a high level of

professionalism and ethical accountability to the trade To confidently

demonstrate to the consumer that you are among the best of the

best here are a few ways that you can set yourself apart

An Open Letter to the Chimney Service Industry

bull Verify that your contact information is accurate and up-to-date

online at wwwNCSGorg andor wwwCSIAorg

bull Verify that your membership and credentials are accurate and

up-to-date on your own website

bull Invite your customers to verify your memberships and

credentials online at wwwNCSGorg andor wwwCSIAorg

Doing so helps to diminish the impact of competitors who

falsely claim to have those same credentials

bull Provide your customers with references

bull Have a valid certificate of insurance available upon request

bull If your company is a member of NCSG remind your

customers that you have signed the NCSG Code of Ethics

bull If you have CSIA Certified Chimney Sweeps on staff remind

your customers that each individual has signed the CSIA Code

of Ethics and be sure that they are each carrying their photo

identification cards

Both the National Chimney Sweep Guild and the Chimney

Safety Institute of America are here to support the industry

by reminding homeowners of the need for annual chimney

inspections and to help homeowners make informed decisions

about the professionals who will perform those services We

believe that our media outreach brings awareness to these

issues and hope that you through your affiliation with NCSG

and CSIA will benefit from more informed customers

All the best for a safe and successful season

Mark T McSweeney CAE

Executive Director

National Chimney Sweep Guild wwwncsgorg

Office (317) 837-1500 Fax (317) 837-5365

Chimney Safety Institute of America wwwcsiaorg

Office (317) 837-5362 Fax (317) 837-5365

NCSG and CSIA Partners in the Future of Chimneys amp Venting

in America

ADVERTISEMENT

QR code generated on httpqrcodelittleidiotbe

Now you can access more of the industryrsquos favorite seminars in a self-paced online format Itrsquos easy with CSIArsquos eLearning program mdash offered every week

Need to renew your CSIA Certified Chimney Sweep credential You

can now earn all of the CEUs entirely online We offer individual

sessions in affordable bundles so you can earn just the CEUs you

need $39 per session $99 for 3 sessions or $149 for 5 sessions

Ready to get started Learn more and register right now

W W W C S I A O R G E L E A R N I N G( 3 1 7 ) 8 3 7 - 5 3 6 2

Good for you your business and your busy schedule

Online review sessions also available weekly

Now you can access more of the industryrsquos favorite seminars in a self-paced online format Itrsquos easy with CSIArsquos eLearning program mdash offered every week

Need to renew your CSIA Certified Chimney Sweep credential You

can now earn all of the CEUs entirely online We offer individual

sessions in affordable bundles so you can earn just the CEUs you

Good for you your business and your busy schedule

ADVERTISEMENT

CSIA 2013Education CalendarAs of 102212 - Schedule subject to change Please contact the Chimney Safety Institute of America prior to making travel arrangements

Register today at wwwCSIAorg or call us at (317) 837-5362

Hate to travel CSIArsquos online education is now oered weeklyCSIA Certication Review Sessions Chimney Physics Lining Masonry with Stainless Steel and eLearning

The CSIA Technology Center is located near Indianapolis Indiana

National Chimney Sweep Training School April 29 ndash May 4 2013 | CSIA Technology Center

June 24 ndash 29 2013 | CSIA Technology Center

August 12 ndash 17 2013 | CSIA Technology Center

September 30 ndash October 5 2013 | CSIA Technology Center

Fundamentals of sweeping and inspection of chimney systems equipment operation health and safety considerations and step-by-step instruction in codes clearances standards and practices

Installing and Troubleshooting Gas Hearth AppliancesJuly 15ndash19 2013 | CSIA Technology Center

Service and installation including appliance standards combustion requirements pipe sizing and installation troubleshooting carbon monoxide testing and fuel conversion

CEUs 4-T 4-CS 4-HS 4-CL NFI CEUs 16 T

Chimney Physics March 4-5 2013 | CSIA Technology Center

Diagnosis and resolution of chimney performance problems solving air pressure problems identifying the symptoms of indoor air pollutants

determining combustion air requirements for vented appliances in a two-day in-person formatCSIA CEUs 3-T 3-CS 3-HS 3-CL NFI CEUs 4 E

Inspection and Report WritingMay 16ndash17 2013 | CSIA Technology Center

Chimney inspections and evaluations report writing including regional and environmental

inuences eective photo documentation digital organization and administrative procedures

CSIA Certied Chimney Sweepreg Review amp ExamJanuary 25 2013 | Jamison Masonry Restoration - Oreland PA

February 8 2013 | CSIA Technology Center

March 15 2013 | Orlando FL

April 3 2013 | Branson MO

April 26 2013 | Manchester NH

May 3 2013 | Scranton PA

June 7 2011 | CSIA Technology Center

June 28 2013 | Richmond VA

July 9 2013 | Oceanside CA

August 2 2013 | CSIA Technology Center

August 9 2013 | Kansas City MO

September 13 2013 | Atlantic City NJ

October 18 2013 | Latham NY

November 15 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the exams The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125-CS 125-HS 125 CL NFI CEUs 6 T

| CSIA Technology Center

CSIA Certied Dryer Exhaust Technicianreg Review February 7 2013 | Arlington VA

April 3 2013 | Branson MO

August 1 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the CSIA Certied Dryer Exhaust Technicianreg exam The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125 CS 1-HS 1-CL NFI CEUs 4 E

NOVEMBER 12 SWEEPING 25

ProgressiveProgressivePerksBY DEBBIE CORNELIUS

MEMBERSHIP DEVELOPMENT COORDINATOR

Cheaper ndash Is It Always Better

A few years ago one of the NCSG Board members decided to change his general liability insurance from Stratus Insurance now known as Veracity Insurance Solutions to a local agent who was able to get them general liability insurance for less money than his company was paying through Stratus Unfortunately he had a claim and found he was not covered properly The claim was denied costing them Shortly after he renewed coverage through Stratus and has been with them ever since

So often we have a tendency to only look at what it is going to cost us that we donrsquot read the fine print to see just exactly what the product wersquore buying entails and covers There are some very important items you need to make sure your current policy covers

bull Are you covered for incidents involving creosote andor sootbull Are you classified correctly to reflect the work you performbull Does your current policy provide coverage for inspectionsbull Are your limits of liability adequate

Veracity Insurance Solutions includes coverage for creosote in their insurance package This package also includes installationtool coverage that covers the owner and employeersquos tools as well as equipmentproduct the insured is contracted to install

If you prefer to deal with a person who handles your auto and other personal insurance Veracity will be happy to work with your local insurance agent

and it wonrsquot cost you any extra Contact Veracity today to see how they can meet your needs

Chelsea Ciena Program UnderwriterVeracity Insurance Solutions866-395-1308Chelseaveracityinscom

Made in the USA | Est 1998 | 8003352534 | whitecapscom

Wood amp Pellet Stoves and InsertsWe have a wide range of wood amp pellet stoves to fit any application In stock ready to ship Order by 3 PM EST and it ships the same day

NXT- I Wood Stove FP - 45 Pellet Stove

MonacoWood Burning Fireplace

XTD 15 IWood Insert

Purchase any Flame Stove or Insert between now and 123112 and receive a free grillgriddle or firewood moisture meter

OR

FREE WITHPURCHASE

CSIA 2013Education CalendarAs of 102212 - Schedule subject to change Please contact the Chimney Safety Institute of America prior to making travel arrangements

Register today at wwwCSIAorg or call us at (317) 837-5362

Hate to travel CSIArsquos online education is now oered weeklyCSIA Certication Review Sessions Chimney Physics Lining Masonry with Stainless Steel and eLearning

The CSIA Technology Center is located near Indianapolis Indiana

National Chimney Sweep Training School April 29 ndash May 4 2013 | CSIA Technology Center

June 24 ndash 29 2013 | CSIA Technology Center

August 12 ndash 17 2013 | CSIA Technology Center

September 30 ndash October 5 2013 | CSIA Technology Center

Fundamentals of sweeping and inspection of chimney systems equipment operation health and safety considerations and step-by-step instruction in codes clearances standards and practices

Installing and Troubleshooting Gas Hearth AppliancesJuly 15ndash19 2013 | CSIA Technology Center

Service and installation including appliance standards combustion requirements pipe sizing and installation troubleshooting carbon monoxide testing and fuel conversion

CEUs 4-T 4-CS 4-HS 4-CL NFI CEUs 16 T

Chimney Physics March 4-5 2013 | CSIA Technology Center

Diagnosis and resolution of chimney performance problems solving air pressure problems identifying the symptoms of indoor air pollutants

determining combustion air requirements for vented appliances in a two-day in-person formatCSIA CEUs 3-T 3-CS 3-HS 3-CL NFI CEUs 4 E

Inspection and Report WritingMay 16ndash17 2013 | CSIA Technology Center

Chimney inspections and evaluations report writing including regional and environmental

inuences eective photo documentation digital organization and administrative procedures

CSIA Certied Chimney Sweepreg Review amp ExamJanuary 25 2013 | Jamison Masonry Restoration - Oreland PA

February 8 2013 | CSIA Technology Center

March 15 2013 | Orlando FL

April 3 2013 | Branson MO

April 26 2013 | Manchester NH

May 3 2013 | Scranton PA

June 7 2011 | CSIA Technology Center

June 28 2013 | Richmond VA

July 9 2013 | Oceanside CA

August 2 2013 | CSIA Technology Center

August 9 2013 | Kansas City MO

September 13 2013 | Atlantic City NJ

October 18 2013 | Latham NY

November 15 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the exams The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125-CS 125-HS 125 CL NFI CEUs 6 T

CSIA Certied Dryer Exhaust Technicianreg Review February 7 2013 | Arlington VA

April 3 2013 | Branson MO

August 1 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the CSIA Certied Dryer Exhaust Technicianreg exam The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125 CS 1-HS 1-CL NFI CEUs 4 E

26 SWEEPING NOVEMBER 12

REGION 5

REGION 6

NCSG Charter Members

Paul Bourque Huntsville AL

Don Leavitt San Diego CA

David Harris Broken Arrow Oklahoma

Dan Wheeler Santa Rosa CA

John Cline Menlo Park CA

Dale Meisinger N Augusta SC

Alan Hisey St Louis MO

Eva B Horton Greenwich CT

Harry Richart Hasbrouck Heights NJ

NewNCSGNewNCSGMembers

REGION 2

REGION 1

REGION 4

REGION 3

NCSG REGIONS

REGION 1

Connecticut Vermont Massachusetts New York Maine Rhode Island New Hampshire

REGION 2

Delaware District of Columbia Maryland New Jersey Pennsylvania

REGION 3

Alabama Florida Georgia Mississippi North Carolina South Carolina Tennessee Virginia West Virginia

REGION 4

Illinois Indiana Kentucky Michigan Missouri Ohio

REGION 5

Arkansas Colorado Iowa Kansas Louisiana Minnesota Nebraska New Mexico North Dakota Oklahoma South Dakota Texas Wisconsin

REGION 6

Alaska Arizona California Hawaii Idaho Montana Nevada Oregon Utah Washington Wyoming

CONNECTICUTLorenzo Costa bull Diamond Duct Inc bull LindenhurstBernadette A Singh bull Wellworth Maintenance Corp bull BayshoreWesley J Harvey bull Harvey Wesley J bull Eden

MARYLANDGary Clift bull Fire-Safe Chimney SweepsGT Clift Inc bull Pasadena

PENNSYLVANIAH Richard Garten bull Above All Chimney Sweeps bull Seasterville

NEW JERSEYRaymond Bond bull Mercer County Chimney Services bull Hamilton

GEORGIAArvydas Didas bull Atlanta Chimney Worx LLC bull AtlantaJonathan Clements bull Atlanta Fireplace Specialists bull Atlanta

ILLINOISRichard M Moore bull Jiminy Chimney Sweep amp Service bull Lake in the Hills

OHIOMichael Lentz bull Eastside Fireplace amp Contracting bull CygnetKenneth Jackson bull 360 Home ServicesFireplace Pros bull Columbus

MICHIGANDustin Meyers bull Grand Rapids Air Duct amp Chimney bull Comstock

TEXASWilliam Vehon bull 1st Choice Chimney LLC bull Flower Mound

COLORADOSean Peck bull Ashes Away LLC bull Durango

CALIFORNIA Erik Hvolboll bull Carmichael Chimney Sweep bull SacramentoSteve Adcock bull Able Hearth and Home bull Antioch

NOVEMBER 12 SWEEPING 27

The 2012 ndash 2013 offers are being added daily in the ldquoMembers Onlyrdquo section of the NCSG website at wwwNCSGorg So start checking for these new offers each week These coupons will be good until June 30 2013

Airjet Division of Continental Industries bull Alpha American Company bull Condar Company bull Copperfield Chimney Supply bull Duct Cleanersrsquo Supply bull Dynacote LLC bull Earthcore Industries LLC bull ENERVEX Inc bull Firesafe Industries bull Fireside Distributors bull HY-C

Company bull Lifetime Chimney Supply bull Lindemann Chimney Supply bull Matters of the Hearth bull Meyer Machine amp Equipment bull National Chimney Supply bull Olympia Chimney Supply bull SaverSystems bull Smoktite LLC bull SNEWS ndash The Chimney Sweep News bull

Stove Builder International Inc (SBI) bull Ventech Industries Inc bull Wakefield Brush bull Wohler USA Inc bull Z-Flex

These are just a few of the many offers available to you as a member of the National Chimney Sweep Guild Visit wwwNCSGorg to learn more and to start saving

2012 ndash 2013 SWEEPS ADVANTAGE COUPON PROGRAM

Referral Reward for Non-Profits

Your non-profit can benefit when new NCSG Members mention your organization under Item 2 ldquoWho referred you to the NCSGrdquo on the NCSG membership application or you may send an email to membershipncsgorg and request that NCSG membership information be sent on your behalf to companies who should join Please provide the complete contact information ie name address telephone number and email address if available

Eligible Organizations Non-profit organizations (ie State and Regional Chimney Sweep Guilds HPBA Affiliates)

Referral Reward $100 per New NCSG Voting or Dual Member

Reward Earned Upon receipt of NCSG membership application and payment (full or first installment)

Reward Paid Paid to the organization within 10 business days of receipt of membership application and payment

New Member - Has not been a member of the NCSG for at least two (2) years

Airjet Div of Continental Industries

SAVE UP TO $13150 off Suggested Retail of any 8-inch All Fuel Decorative Chimney

Housing Kits

SAVE UP TO $11150 off Suggested Retail of any 6-inch All Fuel Decorative Chimney

Housing Kits

SAVE UP TO $10850 off Suggested Retail of any B-Vent (Gas) Decorative Chimney

Housing Kits ndash 48rdquo by 17rdquosquare

SAVE UP TO $9150 off Suggested Retail of any B-Vent (Gas) Decorative Chimney

Housing Kits ndash 36rdquo by 17rdquo square

CONDAR COMPANY

SAVE UP TO 4040 OFF Retail for Condar Custom-made Mesh Fireplace Screens for big

and odd size installs

SAVE UP TO $75FREE Design Service on a Condar Custom- Designed Stovepipe

Thermometer

SAVE UP TO ndashSavings Vary FREE shipping and a FREE pair of black screen pulls when you buy Condar Mesh Fireplace Screens (in stock sizes of 16rdquo to 36rdquo height)

Matters of the Hearth

SAVE UP TO $250 $250 off your first Quali-Fyre Purchase

SAVE UP TO $300 FREE shipping on first purchase

SAVE UP TO $250 FREE upgrade to a red firebrick interior

Effective September 1 2012

28 SWEEPING NOVEMBER 12

Congratulations - you all have accomplishments You support your family your employees and their families your vendors and you provide comfort and safety for your customers

So why do I run into far too many business owners who seem to have the ldquoWhat is your business worthrdquo question hanging over them like ominous rain clouds forming on the horizon

Do you feel pressure to increase the value of your business without fully understanding why what to do how to do it and when to do it

You have the opportunity to take your business and your life into any direction you choose So letrsquos start with the why ndash why are you in business today

Do you just love what you do Is your business a place to escape from issues you donrsquot want to deal with Do you need to continue to build wealth for retirement Does your why include consideration for family partners or co-owners or key employees or customers

For most the decision to sell or keep a business in the family is for retirement reasons It could also be to transition into a new business or career change such as a transition into a smaller

less stressful business or consulting role Perhaps you are seeking more diversity or less risk in your assets

Take out a piece of paper and write down your rdquowhysrdquo You may find that this does not take long to complete and can take a load off of your mind

Now what can you do Take a second piece of paper and write down why you would want to pass on or sell your business This is a great exercise to complete

You may uncover concerns about burning out becoming ill or injured lawsuits regulation or a host of other issues that just are not fun to deal with Are these concerns sapping your energy preventing you from making positive contributions to your business

Everyone has this tradeoff ndash life versus business Is giving up your life for your business worth it

At this point it is easy to fall into a pessimistic trap ndash get depressed and stop the process Or worse start blaming other people and become paralyzed in your day to day activities Have others told you that you have been a bit grumpy or tense lately

Business Valuation ndash Why What How When

BY BRIAN NOE CHFCreg CLTC

NOVEMBER 12 SWEEPING 29

Now is the time to take out a third piece of paper and write up a gratitude list What are you grateful for You should easily be able to come up with at least 100 people activities memories accomplishments and the beat goes on

Your gratitude list should enable you to throw the lsquopessimistic whysrsquo out the window and move on to a life you can look forward to

How do you want to live your life after you leave your business What are your financial requirements to achieve your goals This may seem like an arduous task but can be completed in just several hours with the right approach

Wouldnrsquot it be great if you found out you are in a position to lsquoretirersquo or lsquotransitionrsquo to a new endeavor NOW with little effort

The freedom to know what you want to do and what you need to do to fulfill it should give you your emotional time and enthusiasm back to move on to developing and implementing a plan

How to do what you need to do is a set of circumstances that is unique to you We do not have the space here to include even the basics of business and life valuation 101

The recommendation I want to make is to start this process NOW It will only take a few hours to answer the why questions ndash and only several hours more to determine what you need to do to achieve your why

Start the above and you can start to see the day when you your family and important others are finally rewarded for all of your hard work and sacrifice

Let Life Happen ndash Enjoy It

About the Author Brian Noe of MW Financial Group Ltd was a guest speaker at the NCSG 2011 convention held in Hartford CT where he discussed How to Get Out of Business and The Economy and Animal Spirits Brian has a son Eric who served four years in the US Army Eric is ranked first in his class with a degree in Computer Science is working in his field and plans on attending graduate school in 2013 His daughter Kara recently graduated undergraduate school with distinction and is planning to attend graduate school to become a Physiciansrsquo Assistant Brian thoroughly enjoys helping others spend more time with their families and friends while becoming financially successful He can be reached at (860) 606-0834 or Brian_NoeMWFinancialcom

hellip when opportunity calls we answer 1-800-875-8118

wwwcomnetmessagecom

Benefits of Answering Service

Award Winning Telephone Agents

Never Miss A Call

Better Time Management

Appointment Scheduling

Affordable

NCSG Innovation 2013 bull April 4-7 bull Branson MO

Company___________________________________ Address ____________________________________ City State ZIP ________________________________ Phone ______________________________________Fax ________________________________________Email _____________________________________ Check here to opt-in to email from exhibitors

REGISTRANT INFORMATION Please write name as you would like it to appear on your badge Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________ Registration Total $ ___________________

Showboat Branson Belle Tickets ($29each) Qty _______ Cruise Total $ ___________________ 2013 Convention Patch ($3each - Pickup on-site) Qty ________ Patch Total $ ___________________ PROMO CODE ___________________ $ ___________________

Payment Method Check ___________________ Visa MC AmEx

Account __________________________________ Card Security Code _____________ Exp __________Name on Card _______________________________ Signature ___________________________________

PAYMENT INFORMATION

GRAND TOTAL

For Office Use Only O2CR C2F AUTH _______________OrgID ________________ Profile ID ___________________RECrsquoD BY _____________ DATE ______________________

Advanced convention registation closes March 14

STANDARD RATES

Until 1913

11013- 21413

After21413

Primary $499 $549 $599Spouse 299 349 3991st Additional 449 499 5492nd Additional 399 449 4993+ Additional 349 399 449Single Day 279 279 279Banquet Only 89 89 89Tradeshow Only 79 79 79Child banquet tickets are available for kids 12 and under

NCSG MEMBER RATES

Until 1913

11013- 21413

After21413

Primary $399 $449 $499Spouse 199 249 2991st Additional 349 399 4492nd Additional 299 349 3993+ Additional 249 299 349Single Day 179 179 179Banquet Only 69 69 69Tradeshow Only 49 49 49Senior Members $100 $100 $100

MAIL TO National Chimney Sweep Guild 2155 Commercial Drive Plainfield IN 46168

FAX TO (317) 837-5365 CALL (317) 837-1500

REGISTER ONLINE NCSGorginnovationNCSG also accepts direct debit payments

Please contact Candice Bradbury at (317) 837-1500 or cbradburyncsgorg for more information

Cancellations must be made in writing and sent toNCSG 2155 Commercial Drive Plainfield IN 46168

Refund Policy Prior to 1913 90 11013-21413 75 No refunds are available after 21413

Chartered Cruise and Dinner ShowShowboat Branson Belle

-- Additional Registration Required --$29person - Join us aboard the Showboat

Branson Belle on the evening of April 4 for the spectacular ldquoMade in the USArdquo dinner show and a two-hour cruise on Table Rock Lake

No matter how you define success you will find something at NCSG Innovation 2013 that will stretch your imagination test your technical abilities and get that light bulb over your head to appear

From many perspectives one common theme has tied together all of NCSGrsquos convention and trade show events That theme is innovation Innovation is ldquodoing outside of the boxrdquo to make both work and personal lives more comfortable and enjoyable American chimney service businesses must remain on the cutting edge of innovation and our convention is your ticket to a more successful future

About BransonThe NCSG Innovation 2013 Convention and Trade Show will be held at the Chateau on the Lake in Branson Missouri Branson is located 40 miles south of Springfield and nestled in the heart of the Ozark Mountains Southwest Missouri is home of some of the most picturesque and breathtaking natural views in the country Rest assured we realize that we may have a little competition for our attendeesrsquo attention and wersquore working on creative ways to keep them engaged and on the tradeshow floor

About Chateau on the LakeThe Chateau on the Lake Resort Spa amp Convention Center in Branson Missouri is perfect for all kinds of stays Pack up the family - small dog included - and come for a vacation No matter what type of get-away you seek our extraordinary ldquoCastle in the Ozarksrdquo is here for you

Chateau on the Lake in Branson is the only AAA Four-Diamond Lake Resort in Missouri It has complimentary indoor and outdoor parking three amazing res-taurants first class relaxation at Spa Chateau and a full service Marina on Table Rock Lake

Hotel reservations are now being accepted for NCSG Innovation 2013 at Chateau on the Lake in Branson MO Just call 1-888-333-LAKE (5253) and mention that yoursquore with the National Chimney Sweep Guild to lock in rates starting at $129 for a mountain view and $134 for a lake view

NCSG Innovation 2013April 4-7 at Chateau on the Lake in Branson MO

For more info visit wwwNCSGorginnovation

Chartered Cruise and ldquoMade in the USArdquo Dinner Show

Showboat Branson Belle -- Additional $29person Registration Required --

Join fellow sweeps and industry friends for a two-hour chartered dinner cruise aboard the Showboat Branson Belle The eveningrsquos entertainment is a show called Made In The USA featuring Janice Martin the worldrsquos only aerial violinist and the five-member all-male vocal group The ShowMen in a patriotic musical tribute to America NCSG Innovation 2013 attendees and guests can experience this ALL-IN-ONE dinner show and cruise at a significantly discounted rate which has been even further discounted through a generous sponsorship from Olympia Chimney Supply Chartered Cruise and Dinner Show tickets are available for an additional fee ($29person) through the regular registration process

NCSG Innovation 2013 bull April 4-7 bull Branson MO

Company___________________________________ Address ____________________________________ City State ZIP ________________________________ Phone ______________________________________Fax ________________________________________Email _____________________________________ Check here to opt-in to email from exhibitors

REGISTRANT INFORMATION Please write name as you would like it to appear on your badge Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________ Registration Total $ ___________________

Showboat Branson Belle Tickets ($29each) Qty _______ Cruise Total $ ___________________ 2013 Convention Patch ($3each - Pickup on-site) Qty ________ Patch Total $ ___________________ PROMO CODE ___________________ $ ___________________

Payment Method Check ___________________ Visa MC AmEx

Account __________________________________ Card Security Code _____________ Exp __________Name on Card _______________________________ Signature ___________________________________

PAYMENT INFORMATION

GRAND TOTAL

For Office Use Only O2CR C2F AUTH _______________OrgID ________________ Profile ID ___________________RECrsquoD BY _____________ DATE ______________________

Advanced convention registation closes March 14

STANDARD RATES

Until 1913

11013- 21413

After21413

Primary $499 $549 $599Spouse 299 349 3991st Additional 449 499 5492nd Additional 399 449 4993+ Additional 349 399 449Single Day 279 279 279Banquet Only 89 89 89Tradeshow Only 79 79 79Child banquet tickets are available for kids 12 and under

NCSG MEMBER RATES

Until 1913

11013- 21413

After21413

Primary $399 $449 $499Spouse 199 249 2991st Additional 349 399 4492nd Additional 299 349 3993+ Additional 249 299 349Single Day 179 179 179Banquet Only 69 69 69Tradeshow Only 49 49 49Senior Members $100 $100 $100

MAIL TO National Chimney Sweep Guild 2155 Commercial Drive Plainfield IN 46168

FAX TO (317) 837-5365 CALL (317) 837-1500

REGISTER ONLINE NCSGorginnovationNCSG also accepts direct debit payments

Please contact Candice Bradbury at (317) 837-1500 or cbradburyncsgorg for more information

Cancellations must be made in writing and sent toNCSG 2155 Commercial Drive Plainfield IN 46168

Refund Policy Prior to 1913 90 11013-21413 75 No refunds are available after 21413

Chartered Cruise and Dinner ShowShowboat Branson Belle

-- Additional Registration Required --$29person - Join us aboard the Showboat

Branson Belle on the evening of April 4 for the spectacular ldquoMade in the USArdquo dinner show and a two-hour cruise on Table Rock Lake

No matter how you define success you will find something at NCSG Innovation 2013 that will stretch your imagination test your technical abilities and get that light bulb over your head to appear

From many perspectives one common theme has tied together all of NCSGrsquos convention and trade show events That theme is innovation Innovation is ldquodoing outside of the boxrdquo to make both work and personal lives more comfortable and enjoyable American chimney service businesses must remain on the cutting edge of innovation and our convention is your ticket to a more successful future

About BransonThe NCSG Innovation 2013 Convention and Trade Show will be held at the Chateau on the Lake in Branson Missouri Branson is located 40 miles south of Springfield and nestled in the heart of the Ozark Mountains Southwest Missouri is home of some of the most picturesque and breathtaking natural views in the country Rest assured we realize that we may have a little competition for our attendeesrsquo attention and wersquore working on creative ways to keep them engaged and on the tradeshow floor

About Chateau on the LakeThe Chateau on the Lake Resort Spa amp Convention Center in Branson Missouri is perfect for all kinds of stays Pack up the family - small dog included - and come for a vacation No matter what type of get-away you seek our extraordinary ldquoCastle in the Ozarksrdquo is here for you

Chateau on the Lake in Branson is the only AAA Four-Diamond Lake Resort in Missouri It has complimentary indoor and outdoor parking three amazing res-taurants first class relaxation at Spa Chateau and a full service Marina on Table Rock Lake

Hotel reservations are now being accepted for NCSG Innovation 2013 at Chateau on the Lake in Branson MO Just call 1-888-333-LAKE (5253) and mention that yoursquore with the National Chimney Sweep Guild to lock in rates starting at $129 for a mountain view and $134 for a lake view

NCSG Innovation 2013April 4-7 at Chateau on the Lake in Branson MO

For more info visit wwwNCSGorginnovation

Chartered Cruise and ldquoMade in the USArdquo Dinner Show

Showboat Branson Belle -- Additional $29person Registration Required --

Join fellow sweeps and industry friends for a two-hour chartered dinner cruise aboard the Showboat Branson Belle The eveningrsquos entertainment is a show called Made In The USA featuring Janice Martin the worldrsquos only aerial violinist and the five-member all-male vocal group The ShowMen in a patriotic musical tribute to America NCSG Innovation 2013 attendees and guests can experience this ALL-IN-ONE dinner show and cruise at a significantly discounted rate which has been even further discounted through a generous sponsorship from Olympia Chimney Supply Chartered Cruise and Dinner Show tickets are available for an additional fee ($29person) through the regular registration process

November 19-23 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

November 26-30 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 3-7 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 10-14 2012CSIA (online) - Chimney Physics

Dates amp Events

Please send notice of your events

for NCSG Dates amp Events listings at

mmcmahonncsgorg for inclusion here

in weekly posts to the discussion list

and online at wwwNCSGorgdates The

event must be considered educational or

informative for the industry (sales events

and open houses will not be listed)

- CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 14-19 2012AHIT Home Inspection Training CSIA Technology Center For more information please contact jhuebnerahitcom

December 17-21 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 24-28 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 31- January 4 2013CSIA (online) - Chimney Physics

- CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

January 7-11 2013CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

January 14-18 2013CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician

AND AS ALWAYS

uuml Direct Vent Pro uuml Pellet Vent Prouuml Class ADuraTech

bull Same Day Shipment bull 16 Toll Free Lines To Assist You bullbull Proud Supplier Member To The NCSG bull

Serving Sweeps for 35+ Years

LARGEST INVENTORY

LOWEST PRICES

HEADQUARTERS

Itrsquos In Stock

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Serving Sweeps for 35+ Years

32 SWEEPING NOVEMBER 12

NOVEMBER 12 SWEEPING 33

otivation Everybody wants it Just about

everything we do is affected by it Itrsquos a billion

dollar industry studied and preached by many

but truly understood and embraced by few I

myself subscribe to all sorts of blogs and article feeds related to

the topic When I go conferences I love to hear a good motivational

speaker But what truly motivates us

Irsquom guessing the answer to that question varies for all of us

Deciding what to have for dinner may be motivated by our desire

to lose weight our budget or maybe simply some food we saw on

TV Making the decision to attend a business conference may be

motivated by the speakers the topics the location or the cost Even

reading this magazine is a motivated behavior

So during this time of year when many sweeps seem to be motivated

by trying to keep up with the relative seasonal high pace of business

I decided to do a little research Not surprisingly there is no shortage

of information out there on the topic but I did run across a couple

of things that caught my attention and I thought were worthwhile to

pass along

One article in particular was written by a small business

entrepreneur (which is the first key to catching my attention) and

business coach Nancy Wurtzel She talks about both external and

internal forces that impact our motivation and the role they play in

our everyday business decisions and she encourages us to take the

time to examine those factors for each of us that truly and uniquely

make us tick

Specifically Wurtzel offers seven factors to motivate the motivational

thought process Inspiration goals networking self-reward exercise

organization and of course external stimulation from motivational

speakers and authors

What is your inspiration What are you truly interested in and

inspired by Whatever it is itrsquos critical to getting and staying

motivated If yoursquore note interested in your business you canrsquot

expect to stay motivated to succeed in it for the long term On the

other hand if you are excited about what you are doing you will be

persistent even when challenged and your energy and intensity will

help you thrive

Are you setting goals Short and long-term goal setting is vital for any

business owner This is hardly business savvy news but itrsquos amazing

how many small businesses donrsquot do this in a measurable way And

many of those that do forget to go back and review their goals to see

where they are and adjust as needed How could you possibly be

motivated if you are unsure about the direction and progress of your

company

Network whenever you can with peers and other small business

owners The isolation of working alone can be one of the most

difficult parts of entrepreneurship or frankly being the boss in any

BY MARK MCSWEENEY CAEEXECUTIVE DIRECTOR

Perspective

Worthwhile Motivation

ldquoMotivation is one of the most powerful driving forces in the workplace It can mean the difference between tremendous success and failurerdquo ndash Nancy Wurtzel

M

34 SWEEPING NOVEMBER 12

organization Gaining support from others is motivating Itrsquos hard to

move mountains by yourself However building off the energy and

inspiration of others who are in similar positions those mountains

can become merely small hills just waiting to be traveled By all

means network with other sweeps but donrsquot limit it to that Even

when businesses are not related there is a lot of common ground

between small businesses and plenty of opportunities to work

together

Reward yourself You know how hard you work Even when

you work smart you still tend to work hard Itrsquos human nature

particularly for the entrepreneurial mind But all work and no play

can be a big mistake Motivation will drop quickly of you never take

time away from the work you are doing So plan frequent rewards

for yourself They donrsquot have to be huge getaways though every once

in a while thatrsquos a good idea too And in between the rewards when

you have the inevitable bad day deal with it learn what you can

from it and then put it behind you The great Emerson said ldquoFinish

each day and be done with it You have done what you could Some

blunders and absurdities have crept in forget them as soon as you

can Tomorrow is a new day You shall begin it serenely and with too

high a spirit to be encumbered with your old nonsenserdquo

Take care of yourself Wersquove all heard that there is a powerful

connection between the mind and the body When we get busy

itrsquos easy to begin to neglect on or the other Exercise and cut back

on some of the unhealthy foods (note I didnrsquot say get rid of them

entirely that may be part of your self-reward) Exercise breaks donrsquot

have to be huge blocks of time and you donrsquot need to spend money

joining a gym or hiring a personal trainer if thatrsquos not what yoursquore

into But do something It will make you feel better and doing that

can help keep your mind fresh

Get organized Okay for those of you who have seen my desk you

know paper management is not my forte While I do keep myself

organized in other ways every once in a while I need to set aside

time to tackle the stacks and clean my desk off so that I can start

fresh I always feel better afterward Beyond the paper take a look

at opportunities to really get organized by creating business systems

that will help you streamline your operations and once you do the

ongoing challenge is to keep yourself on track by maintaining these

systems If you canrsquot do it on your own donrsquot be afraid to bring in

someone who can help you another great benefit of networking

Keep yourself motivated There is no shortage of motivational ideas

and materials out there for the taking Itrsquos hard to go through a

day without being exposed to books CDs blogs seminars videos

and more There are even apps for your smart phone So who do

you trust Who do you listen to How do you get through all the

motivational clutter out there and actually find someone who can

get you fired up about working and improving your business If you

have a business mentor get suggestions from him or her If yoursquore

networking with other small business

owners ask them what has worked

for them If they are in the same boat

you are maybe you can experiment

together

Jim Rohn says that life is worthwhile

when you learn try stay and care

Constantly challenge yourself to learn

what you can do to keep on top of

your game mentally and physically

Try your best to make a difference in

your life even when at first you donrsquot

succeed Stay in the game that you have

committed to play and see it through

And care about what you are doing

who you are doing it with and who

you are doing it for Do these things

with a passion and motivation is sure

to follow

Until next time I continue to wish you

every success

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1-800-582-1392

NOVEMBER 12 SWEEPING 35

Display Ad Index

Darwin Awards

Have you snapped a photo of a peculiar chimney in your area that made you shake your head in disbelief

Send it to Melissa Heeke at mheekencsgorg for publication in Sweeping Or mail it to NCSG 2155 Commercial Drive Plainfield IN 46168

Page Advertiser Phone Email or Website Address

34 Ahrens Chimney Technique 800-582-1392 ahrenschimneyqwestofficenet

21-24 Chimney Safety Institute of America 317-837-5362 wwwCSIAorg

17 Cobra Chimney Caps 888-463-0636 salescobrachimneycom

29 Communications Network Inc 800-875-8118 tkempercomnetmessagecom

19 Copperfield 800-247-3305 wwwcopperfieldcom

6 ENERVEX Inc 800-255-2923 infochimneyfanscom

15 Firesafe Industries Inc 800-545-6607 wwwfiresafeinccom

18 Hose Master 800-221-2319 bobdanielshosemastercom

10 ICP 508-695-7000 wwwchimneycapscom

BC Lifetime Chimney Supply LLC 877-234-7473 wwwlifetimechimneysupplycom

7 Lindemann Chimney Company 800-722-7230 wwwlindemannchimneycom

34 MC Refractory 760-956-1884 wwwmcrefractorycom

8 Meyer Machine amp Equipment 800-728-3828 wwwmeyermachinecom

4 National Chimney Supply 800-897-8481 wwwnationalchimneysupplycom

11 New England Chimney Supply 888-900-8106 wwwNECS-BEST-FLEXcom

5 Olympia Chimney Supply 800-569-1425 wwwolympiachimneycom

13 Sand Hill Wholesale 800-258-5496 wwwsandhillwholesalecom

3 Smoktite 866-439-0069 wwwsmoktitecom

32 Sweeprsquos Choice 866-880-3473 infosweepsamericacom

9 Thermocrete 866-439-0069 wwwthermocreteusacom

25 Whitecaps 800-335-2534 wwwwhitecapscom

This photo was taken by our tech Wes Thornton and we really donrsquot know what to say about it other than ldquoNo way am I getting up thererdquo

Enjoy Jessica Addams Barnhill Chimney Company Jessica Addams

36 SWEEPING NOVEMBER 12

ClassifiedsGotta chimney question Sizing Codes Call Royal Edwards Make Royal your tech department CALL NOW 813-982-0219 for on-call tech support Continuing Education special bonus ndash ask how you can get the Friday morning E-Blast for FREE CALL NOW 813-982-0219

GasVent Software for Sizing Chimneys only $195 Call 1-800-648-9523 for more info and visit wwwelitesoftcom to download a free trial version

Chimney Sweep business for sale in the Northern Rocky Mountains of New Mexico Services a large area with three ski resorts in the service area Equipment and signed three year contracts goes with the business Business is well established For pricing and other info please email your questions to ridgeriders1gmailcom

CLASSIFIED ADS FREE FOR NCSG MEMBERSMembers can run one 35 word classified free each year Regularly classified ads are $2word or $1word for NCSG members Classified ads are non-commissionable and must be pre-paid To place a classified ad please contact Megan McMahon at mmcmahonncsgorg or (317) 837-1500

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Do you Pre-Screen Your EmployeesLABORCHEX a valuable employment background screening service since 1985 offers discounted pricing to all NCSG members There are no set up fees or minimum orders and many results are completed within 24 hours Members will simply complete a few forms via a secure website after the applicant has authorized the screening by signing a release Results will be provided on the website and by email or fax Not only will NCSG members lower turnover costs enhance safety and security and save $$ from day one - all screenings comply with federal laws and regulations bull Lower Turnover Costsbull Reduce Negligent Hiring Issuesbull Maintain Productive Worksitesbull Enhance Safety amp Securitybull Save $$ from Day One For more information on how to take advantage of this benefit go to the ldquoMembers Onlyrdquo section of wwwNCSGorg to access member benefits and discount information

TwittercomDntMoveFirewood

TweetThatsWhatTreeSaid to spread the message

TwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewood

TweetTweetTweetTweetTweetThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid to spread the messageto spread the messageto spread the messageto spread the messageto spread the messageto spread the message

FacebookcomDontMoveFirewood

Join us on Facebook to get up-to-date information and safe burning tips

FacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewood

Join us on Facebook to get up-to-date information and safe burning tips and safe burning tips

TwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewood

FacebookcomDontMoveFirewoodFacebookcomDontMoveFirewood

Spread the word not the pest

org

National Chimney Sweep Guild2155 Commercial DrivePlainfield IN 46168

1210

NEW CUSTOMERS BUY 2 GET 1 FREEQUALITY SERVICE AND THE BEST PRICES YEAR ROUNDSingle Wall 316L 6 x 25 $288Single Wall 316L 6 x 35 $368Smooth Wall 316L 6 x 25 $313Smooth Wall 316L 6 x 35 $403FOR BULK ORDERS AND MORE SIZES

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Fire Safety Improved Performance Easy and Effective Cleaning Long-term Preservation

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FREESHIPPINGWITH YOUR KITPURCHASE

FREESHIPPINGWITH YOUR KITPURCHASE

Page 2: November 2012

There is no spokesperson with a catchy phrase to remind the driver to slow down stop eating

quit messing with the radio or pay attention to the road Therersquos Only You Speak Up

NOVEMBER 12 SWEEPING 1

Sweeping The Journal of Chimney and Venting Technology (ISSN 1041-6692) is published 11 times annually by the National Chimney Sweep Guild 2155 Commercial Drive Plainfield IN 46168

Annual dues to the National Chimney Sweep Guild are $459 for Voting Member Companies and $689 for Supplier Member Companies of which $80 goes toward a subscription to Sweeping The Journal of Chimney and Venting Technology Additional annual subscriptions are available for $80 by contacting the National Chimney Sweep Guild at the office of publication (NCSG 2155 Commercial Drive Plainfield IN 46168)

POSTMASTER Send address changes toSweeping The Journal of Chimney and Venting TechnologyNational Chimney Sweep Guild2155 Commercial DrivePlainfield IN 46168

November 2012 Volume 36 10

Features

Table of Contents

Departments

P28

P14

P3

3 Moving Forward

6 Editorrsquos Letter

8 Industry Watch

10 Technical QampA

12 The Coachrsquos Corner

14 Chimney Sense

25 Progressive Perks

26 New NCSG Members

27 Sweeps Advantage Coupons

32 Dates amp Events

33 Perspective

35 Darwin Awards

35 Display Ad Index

36 Classifieds

15 Call for Nominations

16 Employee or Independent Contractor

20 The Great Marketing Migration

28 Business Valuation ndash Why What How When

30 NCSG Innovation 2013

2 SWEEPING NOVEMBER 12

ResourcePage

TECHNICAL ADVISORY COUNCIL

Chris Prior Masonry Construction and Restoration and Priorfire

Fireboxes 317-203-0088 x 2

Jim Brewer Gas Venting and NFPA 54

317-203-0088 x 3

John Pilger Oil Flue Sizing Relining or NFPA 31

317-203-0088 x 4

Randy Brooks IRC NFPA 211 or Customer Communications

317-203-0088 x 5

Bart Ogden Stainless Steel Lining Video Scanning and Narrative

Report Writing 317-203-0088 x 6

Fred Joy Installation and Venting of Pellet Stoves

317-203-0088 x 7

Jay Walker Dryer Vents

317-203-0088 x 8

Rett RasmussenVented and Vent Free Gas Logs and Controls

317-203-0088 x 9

Rich Martinez Dryer Vents or Masonry

317-203-0088 x

Rich Rua General Sweeping or Relining

317-203-0088 x 0

Committee Chairs and Task Forces for 2012-2013Bylaws

Diane Pilger(631) 863-2460

chimneygalaolcom

Convention Site SelectionDiane Pilger

(631) 863-2460chimneygalaolcom

Discussion ListBo Tasso

(815) 645-8103bobotassocom

EthicsMark Stoner

(615) 459-2546ashbustersaolcom

FinanceMark Maynard(920) 830-1920

markchimneyguycom

GovernanceRandy Brooks(805) 646-8961

hearthhunteraolcom

Government AffairsPhil Mitchell

(603) 659-7776sootskiaolcom

International RelationsSteve Pietila

(503) 644-0393steveamerican-chimneycom

Long Range PlanningDiane Pilger

(631) 863-2460chimneygalaolcom

MembershipBob Ferrari

(530) 221-3331bobflueseasoncom

NFPA 211 RepresentativeRandy Brooks(805) 646-8961

hearthhunteraolcom

NFPA 31 RepresentativeJohn Pilger

(631) 863-2460chimneymanaolcom

NFPA 54 RepresentativeJim Brewer

(757) 523-2400jbrewermagic-sweepcom

Technical Advisory CouncilDennis Dobbs(256) 845-9814

infofireplaceservicescentercom

Public Awareness Task ForceRob Lindemann(847) 918-7994

Roblindemannchimneycom

ADVERTISING RATES for Sweeping The Journal of Chimney amp Venting Technology may be obtained by contacting Malisa Minetree at (317) 815-4688 or SweepingAdsindyrrcom

Design by Laura Houser Design bull laurahousercom bull (317) 213-7497

President Region 3Jay Walker

(850) 562-4692 bull presidentncsgorg

Vice PresidentAt-Large

Diane Pilger(631) 863-2460 bull chimneygalaolcom

Treasurer Region 5Mark Maynard

(920) 830-1920 bull markchimneyguycom

SecretaryJeremy Biswell

(913) 236-7141 bull fluesbrothersyahoocom

Region 1Phil Mitchell

(603) 659-7776 bull sootskiaolcom

Region 2Bob Fleer

(410) 544-7600 bull bobfleeraolcom

Region 4Ken Hoelscher

(937) 833-0505 bull kenabbeyroadchimneysweepscom

Region 6Bob Ferrari

(530) 941-5818 bull bobflueseasoncom

At-Large DirectorsDennis Dobbs

(256) 845-9814 bull infofireplaceservicecentercom

Fred Joy(785) 986-6432 bull joyfredmlivecom

Supplier RepresentativeEdmund Poplawski

(570) 504-7107 bull epoplawskiolympiachimneycom

NCSG BOARD OF DIRECTORS 2011-2012

Mark McSweeney CAE Executive Director

mmcsweeneyncsgorg

Melissa Heeke CAE Director of Communications amp

Marketing mheekencsgorg

Ashley Eldridge COI CPP Director of Education

ashleyncsgorg

Candice Bradbury Director of Finance

cbradburyncsgorg

Megan McMahon Office Manager

mmcmahonncsgorg

Debbie Cornelius Membership Development

Coordinator dcorneliusncsgorg

Donna Lee Kasmer CSIA Certification Coordinator

dkasmercsiaorg

Sharon AndersonProgram Coordinatorsandersonncsgorg

STAFF

2155 Commercial Drive Plainfield IN 46168

(317) 837-1500 Fax (317) 837-5365

NCSG encourages industry partners to submit press release and articles to Melissa Heeke Sweeping Editor at mheekencsgorg Submissions should contain items of interest or importance to the chimney and venting industry Submissions should not contain direct solicitations prices or a call to action on the part of our readers Submissions may contain images or artwork attached in a jpg format

In all cases NCSG reserves the right to edit submissions to fit space limitations keep the release and publish at a later date or refuse to publish the release for any reason Neither publishing nor refusing to publish the submission should be considered a statement of NCSGrsquos opinion regarding the release

NCSG further reserves the right to reject at any time any advertising determined not to be in keeping with the publicationsrsquo standards Acceptance of advertising by Sweeping magazine does not necessarily constitute endorsement of products or services advertised NCSG does not make any effort to review or substantiate claims made by advertisers

copy 2012 National Chimney Sweep Guild 2155 Commercial Drive Plainfield IN 46168 (317) 837-1500

NATIONAL CHIMNEY SWEEP GUILD

Be advised that advice given by NCSGrsquos Technical Advisory Council (TAC) reflects best practices of the chimney sweeping industry However we are unable to account for any particular type of situation since regional variations in construction practices and additional environmental physical and geographical factors necessarily vary the level of service appropriate for a particular fireplace andor chimney Additionally local laws and ordinances may govern andor supersede the information and any recommendations provided Final determinations are the responsibility of a local professional with first-hand knowledge of the situation and the local Authority Having Jurisdiction (AHJ) Neither NCSG nor any member of TAC will be held liable for any damages whatsoever resulting from the use of or reliance on information provided by anyone associated with TAC By your use of this member benefit you acknowledge acceptance of these terms

To contact any member of the Technical Advisory Council please call (317) 203-0088 and select the extension for the person who is best qualified to answer your question

Dennis Dobbs Technical Advisory Council Chair

Installation or Service of Direct Vent Gas Appliances 317-203-0088 x 1

NOVEMBER 12 SWEEPING 3

JAY WALKERNCSG PRESIDENT Forward ForwardForward

Moving

fter NCSG hosted the ESCHFOE technical meeting in Indianapolis last summer I started to better understand our involvement and the benefit of networking with fellow leaders from abroad The Europeans who visited last year for our technical meeting and workshops have reported that the

experience was very informative and even ldquoover the toprdquo so to speak They were able to gain insight into the nuts and bolts of the industry here in the United States

This year I had the pleasure as NCSG President to attend the ESCHFOE political meeting Having flown all around the country in the last 10 years or so with two excursions to Argentina in South America on hunting trips had me comfortable with traveling over to Europe With that said I still went to a travel agent for my itinerary to ensure any knowledgeable insights and practicalities of their expertise

My partner in life Candy was my travel partner for the trip as well We started our travels mid-day on September 18 2012 We arrived to our gate at the airport in Atlanta early only to find that our flight was delayed for an hour Having time on our hands we went back to the refreshment stand at the concourse and enjoyed a relaxing beverage At 345 we arrived back to our gates only to find everyone boarded and we just were making check-in before they shut the door to the plane Once on board in our economy comfort seats we again ndash had to wait as the announcement came across that the plane couldnrsquot depart until a proper first aidCPR device had arrived I think we waited an additional 45 minutes at the gate before our plane departed We touched down some nine hours later in Amsterdam Of course our connector flight to Vienna Austria had already departed so we found the nearest ldquotransfer stationrdquo to gain help to further our trip itinerary The DeltaKLM representative smiled when he handed me new boarding passes and said ldquoYou board in 15 minutes to depart to Prague Czech Republic The gate is across the airport so you will have to hurryrdquo

We were once again the last to board Once in Prague we repeated the procedure of rebooking our tickets to Vienna all the while knowing our baggage probably wasnrsquot following us In Vienna they knew we were coming

but they had a full flight to Klagenfurt Of course in the small airport of Klagenfurt some 26 hours later after our trip begun just as we figured no luggage We did learn that our two checked bags were still in Amsterdam Once they arrived they would taxi the luggage to us at our lodging in Poumlrtschach The final leg was a quick taxi ride to the hotel where we found our home for the next four days I texted Mark McSweeney only to find out that his flight was also delayed and rerouted through Frankfurt Germany

We were invited to come down to the lobby in the early evening for refreshments before dinner was served for the opening reception Having traveled for many hours without a change of clothing we felt a little uncomfortable Fortunately the representatives from the United Kingdom befriended us and we shared many stories and laughter that night and most every day after

The next morning (I think it was morning) the wakeup call sounded and it felt as if we had just laid down for sleep I called the front desk to get an update on our luggage and they told me to look outside my

mer

ry d

esig

n

A Smoking Hot DealBuy Six Get One Free

Save even more with Pallet Purchasing

A

4 SWEEPING NOVEMBER 12 w w wolympiachimneycom bull Phone 1-800-569-1425

Will KozlanskyOwner amp Co-Founder

The NEW Smoothwall Chimney Liner thathas the Perfect Combination of

Weight Ruggedness amp Flexibility

No memory amp very shyexible Smooth Interior One liner multiple applications Available ovalized amp coiled

room door in the hallway Glory be There was our luggage This was very pleasing as I needed my suit for the first day of the meetings and I also needed to reduce the tension in my ever-loving partner After a quick breakfast I arrived in the meeting room where the delegation had gathered there I met up with our Executive Director Mark McSweeney who arrived late the night before

The business meetings were somewhat informative but were also filled with somewhat formal administrative updates that every organization must go through time to time I was reminded of Englandrsquos Parliament as I sat listening to dozens of translators and the presenters all talking at the same time in the crowded room The meetings continued for the following two days The delegates discussed issues like our UL listing for appliances and products In Europe the labeling is the ldquoCE Marksrdquo Testing for the CE Marks is repeated every two years to the most stringent requirements Another topic I found to be interesting was the discussion of ldquofine dust measurementsrdquo similar to our EPA requirements High efficiency appliances in Europe are referred to as ldquofine dust appliancesrdquo A general brochure about the six main objectives for sweeps to accomplish while at a clientrsquos appliance was discussed as well

I had submitted a prepared statement which had already been shared with all delegates present and to the ESCHFOE board In our verbal updates Mark and I fielded a few questions about the statement and were able to take the opportunity to again welcome our colleagues to visit the United States during our upcoming convention in Branson MO Next yearrsquos ESCHFOE Congress is the technical meeting which will be held in the United Kingdom near London at Nottingham Forrest at the oldest Marriott Hotel in the world Then the delegates voted to hold

w w wolympiachimneycom bull Phone 1-800-569-1425

Will KozlanskyOwner amp Co-Founder

The NEW Smoothwall Chimney Liner thathas the Perfect Combination of

Weight Ruggedness amp Flexibility

No memory amp very shyexible Smooth Interior One liner multiple applications Available ovalized amp coiled

6 SWEEPING NOVEMBER 12

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Contact us for more information

bull Create the perfect draft for fireplaces stoves BBQs and more

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RS Chimney Fan

wwwchimneyfanscominfochimneyfanscomP 8002552923

the 2014 meeting in Serbia then possibly to Germany for the next technical meeting in 2015 and then to Finland in 2016

The last day of the congress Saturday was a more casual day for us delegates to take on some excursions Our first stop was at a castle where we hiked up to the top to enjoy the view It was very enlightening to think about all the history that took place where we stood Our next stop that day was at a very old monastery and for lunch The day wrapped up with a formal banquet

After a long night of entertainment shared with our colleagues Candy and I called it a night knowing we had to awake and pack early the next morning Candy and I planned for an extra day in Vienna for sightseeing We checked into a hotel near the Vienna airport and both wanted room service I laughed when I heard her ordering a burger French fries and a Diet Coke and then repeated back what the other end said ldquoBurger cut fries and diet lightrdquo I looked at her and nodded ldquoyesrdquo She confirmed and we both got a good laugh as they didnrsquot use the term ldquoFrench friesrdquo After a short nap we took a quick walk to pick up a train to downtown Vienna

Early the next morning our flight was supposed to leave at 630 am We arrived at the airport at 400 am to ensure enough time only to find out they didnrsquot have us listed for our boarding passes Fortunately they did find their mistake and were able to give us boarding passes (of course not sitting together) We departed to Amsterdam then to Atlanta only to miss our 530 pm flight out of Atlanta to Tallahassee Florida Luckily we able to rebook on a 730 pm flight back to Tallahassee And what do you know our luggage had beaten us there by a few hours as our two checked bags arrived at the originally-planned time

It felt good to be back on American soil and back home again But as I write this message I am longing for my next trip abroad My hope is that all sweeps will be able to experience the European countries and a piece of the worldrsquos history first hand as I was privileged to do Our profession and industry is worldwide Visiting and building relationships with colleagues from different cultures and gaining insights is always a valuable asset to network and increase valuable knowledge to help move our businesses to the next level

Sweeprsquos Luck to you and your family and God Bless Jay WalkerNCSG President

8 SWEEPING NOVEMBER 12

y family has what sounds like a quaint

Thanksgiving tradition We gather each year at my Auntrsquos home in Southern Indiana for lunch followed by an afternoon spent decorating gingerbread houses Sounds lovely doesnrsquot it Well it has become more so over the years When we first began we had visions of gingerbread houses from craft magazines and morning shows in our minds as we struggled to make royal icing that would be strong enough to hold up those four cookie walls Instead wersquod have so much icing on our clothes and in our hair that wersquod laugh until we were crying

Over the years wersquove each gradually improved our gingerbread construction techniques Several of us bring our own candy to add to the mix of Halloween leftovers to get just that perfect

look Thanks to planning and advanced preparations by my Mom and Aunt I donrsquot remember the last time someone threatened to bring out a hot glue gun to keep their house standing Though if you look at that photo closely yoursquoll still see the huge mess that makes the afternoon memorable

Just like our afternoons of gingerbread construction and decorating therersquos a lot to be said about learning from your mistakes and putting your plans into action I hope that no matter how yoursquove managed perfect your process yoursquore still having fun out there this season

Happy Thanksgiving

MELISSA HEEKE CAENCSG DIRECTOR OF COMMUNICATIONS

EditorrsquosLetter

M

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YOU CLEAN CHIMNEYSWHY NOT CLEAN DUCTS

NOVEMBER 12 SWEEPING 9

10 SWEEPING NOVEMBER 12

TechnicalQampA DENNIS DOBBS NCSG

TECHNICAL ADVISORY CHAIR

A

QHow do I keep my employees

from talking too much and

confusing our customers

It is important especially when in front of customers for one person to be the point person for technical explanations In our profession hopefully this person would be a CSIA

Certified Chimney Sweep When a sweep and his helper are in a customerrsquos home it is very common that the homeowner will be talking to the lead sweep while another family member

strikes up a conversation with the helper It is best to instruct the helper not to get too deep in conversation and let the lead person on the job discuss the specifics of the job at hand You might give your employees a signal to be used when noticing that a conversation is getting out of hand For example if the lead sweep notices that the helperrsquos conversation is beginning to stray then a simple gesture such as a cough or rubbing the nose can signal the helper to focus in order to prevent non-pertinent information and confusion

12 SWEEPING NOVEMBER 12

ecently I noted on the NCSG discussion list that a sweep described his business as a ldquoBUBBLErdquo He felt he was inside this bubble because he had no staff members He had a one-man business He felt his only opportunity to interact

with other sweeps in person was the NCSG convention I have often thought of a one man business as a box but his word of bubble is also a good description

The thoughts he expressed caused me to think about the bubble that every owner of a chimney service business is in Our industry has businesses of all sizes from the one man operations up to companies with a multitude of trucks and with even different locations and includes some who operate different businesses altogether And I see success stories with each type but also hear and see the frustrations of each The amazing thing is that no matter the size the business the basic issues faced by the businesses of different sizes will be similar

For instance all business must be concerned with implementation marketing budgets equipment purchases and maintenance among many other things And they each have their own unique issues they have to face depending on size With the larger business comes staff management where to park the equipment payroll and benefit issues and so many other things With the single person business so often the truck is likely parked at the ownerrsquos home and at times the office may be a place at the kitchen table or perhaps a dedicated place in the home The one man company likely finds that vehicles get longer life require fewer repairs and even have a better appearance at times This is a benefit I suppose of the owner being the only one who drives the equipment

But the key thing each and every business owner must remember is the reason they started the businesshellipto deliver to the business owner their dreams And each and every business owner must remember the development of an excellent business model no matter what the size of their business is the road map to their dreams

Are there advantages to each of the diverse types of operations Of course there are And there are disadvantages as well The key thing is that the business owner realizes that no matter what size he decides the business should be he must have a well-conceived business model to succeed

If you donrsquot have a plan and system to manage each of the issues every business faces no matter what size your business is you will continually and inevitably struggle inside your own particular bubble And if you donrsquot have a viable well-thought-out realistic business model chances are you donrsquot have the plan you need to attend to all the facets of the business that determine your ultimate success Itrsquos as simple as that

In the final analysis each of us decides the box or bubble we want to do business within And each must do some thinking outside of that bubble or it can become a large trap

No matter how large or small our business is there is always the need to network with others with similar business models and that face similar challenges This is one reliable way to get out of the confines of your bubble or box There are others

One of the best ways is to network with industry peers is the often-suggested MIX group Often the network may be participating in an industry internet discussion but this does not give you input from the folks that know you know your skills know your hopes and know your dreams Also these folks can know the walls you face in your life that block your goal attainment Networking with other business owners with an intimate knowledge of your business operation can move you miles ahead I highly advise that each person investigate the MIX concept Likely this is one of the leading educational tools along with the recognized methods of attending conventions and conferences The folks that participate in MIX groups obtain tools sometimes they are small tips sometimes they are game changers This concept also gives you the ability to see from the inside just how effective new methods can be for their business models

BY JERRY ISENHOUR OF CHIMNEY amp VENTING

CONSULTANTS IN CONCORD NCCoachrsquos Corner

The

The Bubble

R

NOVEMBER 12 SWEEPING 13

The key thought is success does not result from the size of a business Rather success is the reward that one has when through careful planning and execution their hopes and dreams are fully realized life is good and things are happening as you dreamed when you started

Decide what your bubble is and go realize your dreams As I often say ask the man in the mirror many times he is the one that can truly assist you in where you want to go

About the Author Jerry Isenhour is an industry consultant and coach who authors a monthly article in Sweeping as a service to the industry For more information about Jerry and how he can assist you individually and your business in your quest for success and you ascent to the next level take a look at his web site wwwchimneyandventingconsultantscom He can be contacted at jerrychimneyandventingconsultantscom or by phone at (704) 425-0217 You can also obtain great business tips from his Facebook page Chimney amp Venting Consultants

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14 SWEEPING NOVEMBER 12

Itrsquos Not Rock-it Science

I n 1992 my wife and I opened a hearth store in our small town In order to please our customers we try our best to get them the items they want The range quickly went from gas logs glass doors and wood burning stoves to prefabricated fireplaces mantels and surrounds One of the hot new items one of our sales

reps was pushing back then was a pre-manufactured rock surround and separate hearth After selling several of these and placing orders for quite a few more we got a call from our supplier that the manufacturer had gone out of business I thought to myself ldquoWell itrsquos only man-made rock How hard could this product be to duplicaterdquo I soon realized that this endeavor was more complicated than I thought It isnrsquot at all like laying brick it is much more creative and complex

After rocking numerous fireplaces in these past years I have developed my own way of laying man-made stone This type of rock is designed to mimic natural rock but it is only one to two inches in depth Manufacturers of these products estimate that the average weight of such products is approximately ten pounds per square foot making it ideal for interior projects Because of this light weight there is no need to reinforce the floor joist One day I was at a customerrsquos home to do a chimney inspection and was admiring her custom natural stone fireplace and I noticed one attribute that natural stone has That is the depth of rocks The natural light in the room highlighted the shadows created by the stone From this point forward I began to use dark almost black mortar for my scratch coat and for sticking the stones to the wall This color gives the look of depth which closely mimics natural stack stone

Every fireplace is different and I always ask the homeowner what their vision is for their fireplace some are much more elaborate than others I try to always give them what they want not what I want In the photos included you will notice the dark scratch coat and that we install the mantel before the rockwork begins You may also notice that on this job we painted the ceiling and wall black because the sheet rock was not finished by painting this black it made it easier for the painter to cut in around the rocks without getting paint on them We painted the firebox black also which helps bring out the shadowing effect of the dark mortar Many of you may be more experienced in this type of work than I am but many may not have ventured in this area yet If you are interested in doing so just go for it Be creative get your hands dirty and remember itrsquos not rock-it science

Chimney Sense DENNIS DOBBS NCSG

TECHNICAL ADVISORY CHAIR

NOVEMBER 12 SWEEPING 15

ldquoMy company uses most products available to chimney contractors but Firesafersquos products and systems are hands-down the very best and the most profitable Great technical support and their constant improvements make the products even better which makes my company stand out over my competitionrdquo Kevin Knight Chadds Ford Chimney Sweeps PA

TO order call 800 TO order call 800--545545--66076607

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PatentedPatented The most advanced chimney liner in the world

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CrownGuardCrownGuard Severe weather crown repair amp protectionSevere weather crown repair amp protection

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When you serve on the NCSG Board of Directors you help lead the chimney industry into the future and can develop leadership management and communication skills that will serve you in your business and personal life You can make an immediate difference in the chimney service industry by helping to determine the organizationrsquos strategic plan and annual budget The new shorter two-year term limits make volunteering easier

NCSG board members are responsible forbull Attending four board meetings each year Two of the meetings are held

at the CSIA Technology Center in Indianapolis (Spring - typically held for three days Summer - typically held for two days) the November meeting is typically held online and via teleconference and the fourth is held immediately before the annual NCSG convention at the host city Travel and lodging expenses are reimbursed for board members attending meetings with the exception of the convention meeting only

bull Participating in the NCSG members-only and board of directorsrsquo electronic discussion lists

bull Communicating with members in region via eNewslinkbull Connecting members to regional legislation affecting the industry

And NCSG board members receivebull Complimentary NCSG Innovation convention registration for you and

your spouse while you serve on the board

bull Networking opportunities at board meetings which help develop life-long friendships with business associates from across the country

The NCSG Governance Committee is now accepting nominations for a representative from NCSG Regions 5 and 6 and one Supplier representative bull Region 5 (Two year term 2013-2015)

Represents Arkansas Colorado Iowa Kansas Louisiana Minnesota Nebraska New Mexico North Dakota Oklahoma South Dakota Texas Wisconsin

bull Region 6 (One year term 2013 - 2014) Represents Voting and Dual members nationwide

bull Supplier Representative (Two year term 2013 - 2015) Represents Supplier and Dual members nationwide

Nomination Deadline - December 4 2012 - Nominations must be mailed to NCSG at 2155 Commercial Drive Plainfield IN 46168 No electronic nomination forms will be accepted

The newly elected directors will be seated at the April 3 2013 board of directors meeting in Branson MO If you would like additional information please feel free to contact NCSG Governance Chair Randy Brooks at hearthhunteraolcom or NCSG Executive Director Mark McSweeney at mmcsweeneyncsgorg

Call for Nominations Board of Directors

16 SWEEPING NOVEMBER 12

Employee or Independent Contractor

BY CHRIS VAN LEEUWEN OF VERACITY INSURANCE SOLUTIONS

Workers compensation is a form of insurance providing wage replacement and medical benefits to employees injured on the job Most employers are required to provide workers compensation and may have potential liability in the event of an employee injury in addition to the financial penalties that may be imposed upon them if they chose not to carry workers compensation coverage

A frequent question received is ldquowho is an employeerdquo It is common for employers to reclassify employees as independent contractors to avoid certain taxes benefits and other liabilities The IRS has developed the ldquo20 Factor Testrdquo to assist employers evaluate whether a worker is an employee or an independent contractor

1 InstructionIs the worker required to comply with employerrsquos instructions about when where and how to work

q Yes q No

2 TrainingIs training required Does the worker receive training from or at the direction of the employer including attending meetings and working with experienced employees

q Yes q No

3 IntegrationAre the workerrsquos services integrated with activities of the company Does the success of the employerrsquos business significantly depend upon the performance of services that the worker requires

q Yes q No

4 Services Rendered Personally Is the worker required to perform the work personally q Yes q No

5 Authority to hire supervise and pay assistantsDoes the worker have the ability to hire supervise and pay assistants for the employer

q Yes q No

6 Continuing Relationship Does the worker have a continuing relationship with the employer q Yes q No

7 Set Hours of Work Is the worker required to follow set hours of work q Yes q No

8 Full-Time Work Required Does the worker work full-time for employer q Yes q No

9 Place of WorkDoes the worker perform on the employerrsquos premises and use the companyrsquos office equipment

q Yes q No

10 Sequence of WorkDoes the worker perform work in a sequence set by the employer Does the worker follow a set schedule

q Yes q No

11 Reporting Obligations Does the worker submit regular written or oral reports to the employer q Yes q No

12 Method of PaymentHow does the worker receive payments Are there regular payments in set amounts

q Yes q No

13 Payments of Business and Travel Expenses Does the worker receive payment for business and travel expenses q Yes q No

14 Furnishing of Tools and Materials Does the worker rely on the employer for tools and materials q Yes q No

15 InvestmentHas the worker made an investment in the facility or equipment used to perform services

q Yes q No

16 Risk of LossIs the payment made to the worker on a fixed basis regardless of profitability or loss

q Yes q No

17 Working for More Than One Company at a Time Does the worker only work for one employer at a time q Yes q No

18 Availability of Services to the General Public Are the services offered to the employer unavailable to the general public q Yes q No

19 Right to Discharge Can the worker be fired by the employer q Yes q No

20 Right to Quit Can the worker quit work at any time q Yes q No

NOVEMBER 12 SWEEPING 17

If you answered ldquoyesrdquo to a high number of the questions above is likely an indication that there is a presence of an employer-employee relationship If a high number is marked ldquonordquo indicates a contractor relationship

A similar test is used in most state to determine status under workersrsquo compensation laws called the ldquoeconomic reality testrdquo This test is often used by the courts to determine independent contractor status and is harder to classify a worker as an independent contractor

In addition to the exposure to possible work related injuries to an ldquoemployeerdquo not being covered the penalties for misclassifying an employee is huge back tax and premiums civil fines interest and other retroactive damages

Refer to the Department of Labor and your local Workforce Departments for more information on the definition of an ldquoindependent contractorrdquo before you reclassify an employee to an independent contractor

About the Author Chris Van Leeuwen has been in the insurance industry since 1985 and is currently the Vice President of SalesCSO at Veracity Insurance Solutions LLC

Member Get a Member Program

Did you know that by promoting membership in the NCSG you help the Guild meet its goals AND you will reap rewards too To take advantage of potential savings on your next NCSG dues simply visit wwwNCSGorg to obtain a copy of the membership application form Make sure you put your name under Item 2 ldquoWho referred you to the NCSGrdquo OR you may send an email to dcorneliusncsgorg and request that NCSG membership information be sent on your behalf to people who should join Please provide the complete contact information ie name address telephone number and email address if available

Your participation in the Member-Get-A-Member program helps strengthen the Guildrsquos membership and allows you to win toobull You get $5000 off membership dues for each new member (1-4

new members)bull You get Free membership Dues (equal to 1 year) when you

recruit 5+ new members

Save some money on your next NCSG dues by simply promoting membership in the NCSG at every opportunity you haveNew Member - has not been a member of the NCSG for at least two (2) years

Hose Master Invented the WheelHose Master Invented the WheelWhen It Comes to Chimney LinersWhen It Comes to Chimney Liners

1964

1983

2000

2012

Pro amp UltraProInvented UltraPro - the only patented roll-lock design light-weight liner with extreme exibility and crush resistance

Redesigned Interlocked Machine TechnologyInnovations are still the core of manufacturing exible chimney liner today

HeavyFlexInvented RectangleFlex OvalFlex and Dial-A-Flex technology

Smooth-N-LiteToday Sam has designed Smooth-N-Lite the light interlocked liner for smoothwall applications Manufactured on the same machine technology he invented in 1964

Meet Sam Foti Hose Master CEO engineer and innovator

In 1964 Sam got involved with interlocked products Identifying the problems associated with manufacturing the hose Sam redesigned the tooling and machinery to not only produce a consistent interlocked hose but to also speed-up the production

Today the results of Sams ingenuity is the technology used throughout the industry in the production of interlocked products His designs not only changed the way that stripwound hose is made but the way that it is used and perceived in the industry

redesigned the tooling and machinery to not only produce a consistent interlocked hose but to also speed-up the production

Today the results of Sams ingenuity is the technology used throughout the industry in the production of interlocked products His designs not only changed the way that stripwound hose is made but the way that it is used and perceived in the industry

SmoothNLite Adindd 2 71212 335 PM

HomeSaverreg Smooth-N-Litetrade Fills the Smoothwall Niche

5-8 Diameters Light 010 stainless strip Available in 304 and 316 stainless steel alloys Interlocked seams are easy to flex Smooth inner wall Crush resistant No memory Ideal for smoothwall application

Now smoothwall liner doesnt have to be stiff and clumsy Because HomeSavers new Smooth-N-Lite gives you smooth without the headache Nestling right into HomeSavers famous family of UltraPro Pro RoundFlex RectangleFlex OvalFlex and Dial-A-Flex liners our new 010 Smooth-N-Lite gives you the superior weight flexibility and strength you need for smooth liner applications

6 times 25 (304-Alloy)

WITH SHIPPING$36786

~Free Freight bull On orders of $1800 or morebull 65rsquo of liner liner and components ship free

Speed Service Selection 8002473305 bull wwwcopperfieldcom

SmoothNLite Adindd 3 71212 335 PM

1964

1983

2000

2012

Pro amp UltraProInvented UltraPro - the only patented roll-lock design light-weight liner with extreme exibility and crush resistance

Redesigned Interlocked Machine TechnologyInnovations are still the core of manufacturing exible chimney liner today

HeavyFlexInvented RectangleFlex OvalFlex and Dial-A-Flex technology

Smooth-N-LiteToday Sam has designed Smooth-N-Lite the light interlocked liner for smoothwall applications Manufactured on the same machine technology he invented in 1964

Meet Sam Foti Hose Master CEO engineer and innovator

In 1964 Sam got involved with interlocked products Identifying the problems associated with manufacturing the hose Sam redesigned the tooling and machinery to not only produce a consistent interlocked hose but to also speed-up the production

Today the results of Sams ingenuity is the technology used throughout the industry in the production of interlocked products His designs not only changed the way that stripwound hose is made but the way that it is used and perceived in the industry

SmoothNLite Adindd 2 71212 335 PM

HomeSaverreg Smooth-N-Litetrade Fills the Smoothwall Niche

5-8 Diameters Light 010 stainless strip Available in 304 and 316 stainless steel alloys Interlocked seams are easy to flex Smooth inner wall Crush resistant No memory Ideal for smoothwall application

Now smoothwall liner doesnt have to be stiff and clumsy Because HomeSavers new Smooth-N-Lite gives you smooth without the headache Nestling right into HomeSavers famous family of UltraPro Pro RoundFlex RectangleFlex OvalFlex and Dial-A-Flex liners our new 010 Smooth-N-Lite gives you the superior weight flexibility and strength you need for smooth liner applications

6 times 25 (304-Alloy)

WITH SHIPPING$36786

~Free Freight bull On orders of $1800 or morebull 65rsquo of liner liner and components ship free

Speed Service Selection 8002473305 bull wwwcopperfieldcom

SmoothNLite Adindd 3 71212 335 PM

20 SWEEPING NOVEMBER 12

Letrsquos start with a few questions Have you noticed the Yellow Pages have become thinner with every new release Do you come across fewer flyers for services in your area Do you see fewer ads on TV for local businesses than you did a year ago Chances are you answered lsquoyesrsquo to at least one of these

Why the migration happened

But now we know the cause ndash In 2012 the average person is far more likely to search for a service online rather than offline The Internet has made it more convenient for us to look up services and in doing so has caused a major shift in the way all businesses should market their services

When one of your customers needs your services you want them to call you In 2000 if they didnrsquot have your phone number memorized they would grab the Yellow Pages and look you up In 2012 if a customer doesnrsquot know your number off the top of their head they are likely to Google you to find your contact info If you havenrsquot made an investment to show up on Googlersquos ldquoPage Onerdquo your competitorrsquos contact information might be displayed before yours ndash even if a customer types in your exact business name

So when Mr and Mrs Smith need their chimney cleaned this fall they arenrsquot going to look up local chimney sweeps in the Yellow Pages ndash they are going to do an Internet search for chimney sweeps in their area and choose a company that seems reliable and professional This happens millions of times every day and not surprisingly has led to many businesses spending their marketing dollars online rather than investing in ldquoold schoolrdquo forms of marketing Tips on what NOT to do

Ten years ago it made perfect sense to market on billboards and in the Yellow Pages but times have changed Businesses that continue to only focus on ldquoold schoolrdquo forms of marketing will find their lead flow diminishing On the other hand successful business owners are able to adapt to changes in consumer trends and todayrsquos consumers are online

As for those companies that happen to still be benefiting from the Yellow Pages thatrsquos great ndash as long as they balance their budget accordingly for this type of media Chances are

Yellow Pages marketing wonrsquot sustain itself much longer so be prepared to move marketing dollars online in the near future There are also many companies that rely on referral customers and word-of-mouth marketing but when potential customers hear about your business they are likely to look your company up online first and you need to make sure yoursquore showing up

Where to begin

For those businesses looking to get their feet wet in online marketing consider starting with basic search engine optimization (SEO) For example ensure that the services you provide are all listed on your Website especially in any headers Same goes for any areas you service ndash Be sure to list those as well (but donrsquot overdo it or it will look messy) Claim your business listing on Google and build up your Facebook Business Page These are all free strategies that you can use to boost your online presence

Depending on the competition in your area this might not be enough to get you on Page One of Google which is where you want to be Businesses looking to maximize their online marketing should consider advanced SEO (Meta tags inbound links) or a Pay-Per-Click service In order to compete in higher traffic target areas these are often necessities Remember all the other chimney sweeps in your area are aiming for Page One placement as well There just isnrsquot enough room for everyone

If you are busy and canrsquot spend your own time managing your online marketing there are many companies that can do it for you ndash you probably hear from them and their ldquoguaranteedrdquo results on a daily basis But be wary about which one you decide to work with Do your research and make sure you find a company you can trust At the end of the day if you have an online marketing plan and are focused on making it grow your business is in great shape

Alain Parcan is the Manager of Marketing for Market Hardware Inc (wwwMarketHardwarecom) and contributed this article Alain is experienced in the fields of Internet Marketing and small business marketing Market Hardware helps Chimney Sweep businesses compete on the Web and offers special discounts for NCSG members Ask Alain any Website or Internet Marketing question by emailing alainmarkethardwarecom or calling 888-381-6925

The Great Marketing Migration

BY ALAIN PARCAN OF MARKET HARDWARE

CSIA Update wwwCSIAorg

Publication for CSIA Certified Chimney Sweepregs

ADVERTISEMENT

INDIANAPOLIS - The United States District Court for the Northern District of Florida has issued a Permanent Injunction and Order on behalf of the Chimney Safety Institute of Americareg (CSIA) against James Joyner Absolute Chimney Sweeps Advanced Fireplace Technicians Chimney Doctor Fireplace Doctor and Orlando Chimney Doctor and any business entity performing chimney cleaning in which Joyner has an ownership interest or control

The order comes after CSIA brought legal action against Joyner in 2012 for repeated unauthorized use of CSIArsquos registered

trademarks including the CSIA Certified Chimney Sweepreg mark on websites and other marketing materials for multiple businesses

ldquoThis is a particularly satisfying victory in that this offender was using our trademark without authorization to inaccurately represent his sweeps in several states as being certified by CSIArdquo says CSIA Executive Director Mark McSweeney CAE

In a settlement agreement Joyner has paid CSIA an undisclosed sum and is indefinitely prohibited from applying for

certification from CSIA and from using CSIArsquos certification logo in conjunction with any of his current or future chimney sweeping businesses

ldquoCSIA Certified Chimney Sweeps work hard to earn and maintain their credential and we owe it to them and to the consuming public who rely on what that credential stands for to protect its legitimacy and credibilityrdquo says CSIA President John Pilger ldquoCSIA is proud of our consistent track record of enforcing the use of our valued trademarkrdquo

Federal ruling protects Chimney Safety Institute of America registered trademark from repeated unauthorized useOrder results in undisclosed settlement paid to CSIA

AlabamaDustin Doty bull The Fireplace Service Center bull Fort Payne

ArizonaAustin Retrum bull Affordable Chimeny Sweep bull Vail

CaliforniaThomas Kezas bull Chim Chiminey Sweep bull Vista

ColoradoMark Roberts bull Chimney Sweeps of America bull Littleton

ConnecticutChristopher Gonsalves bull Millstream Construction bull HebronDavid Heissenbuttel bull DMH amp Associates Inc bull WiltonChad Mitchell bull Northeastern Chimney LLC bull West Hartford

IdahoJoel King bull Kings Roofing Inc bull Mountain Home

IllinoisRichard Moore bull Jiminy Chimney Sweep amp Service bull Lake in the Hill

IndianaTom Meredith bull SaverSystems bull Richmond

KentuckyJoshua Moore bull Mt Sterling

MarylandTJ Davis bull Clean Sweep of AA Co Inc bull MillersvilleBrandon Mowell bull Magic Mountain Inc bull ThurmontChris Anderson bull Monocacy Chimney Care bull MyersvilleBrandon Green bull Monocacy Chimney Care bull Myersville

MassachusettsKevin Cabral bull Ash Away Hearth amp Chimney bull Dartmouth

MissouriBill Bonney bull Bill Bonney Chimney Sweep Service bull Jackson

New HampshireJoseph E Olisky Jr bull Tom Cady Chimney Sweep LLC bull Lebanon

New JerseyRaymond Bond bull Mercer County Chimney

Services bull HamiltonNorth DakotaAnthony Bach bull Cinderfellarsquos bull LidgerwoodOhioTom Rhine bull Chim Cheroo Chimney Sweeps bull GreenwichMichael Lentz bull Eastside Fireplace amp Contracting bull CygnetRobert Wickard bull Eastside Fireplace amp Contracting bull Cygnet

OregonEric Johnston bull American Chimney amp Masonry Inc bull PortlandBryan Wright bull American Chimney amp Masonry Inc bull Portland

PennsylvaniaRon Renninger bull Chester County Hearth amp Home bull Elverson

VirginiaChris Prouty bull Proutyrsquos Chimney Sweep Inc bull Leesburg

WisconsinBrad Freimuth bull The Chimney Guy LLC bull MenashaLuke Maynard bull The Chimney Guy LLC bull Menasha

Congratulations to Our New CSIA Certified Chimney Sweeps

October 12 2012

From Mark McSweeney CAE

Executive Director of the Chimney Safety Institute of America

and the National Chimney Sweep Guild

Earlier this morning NBCrsquos Today Show aired a segment featuring

an undercover investigation on chimney sweeps The Today Show

ldquostingrdquo operation took place at a home in the Northeast where

chimney sweeps were called in for a routine sweeping When

sweeps did not provide a thorough inspection of the homersquos

chimney when recommending repairs or service Today Show

reporters and producers confronted them about their tactics

Ashley Eldridge Chimney Safety Institute of America (CSIA)rsquos

Director of Education served as the lead technical expert for the

segment In his role as Director of Education Ashley is responsible

for the administration of the CSIA Certified Chimney Sweepreg

credentialing program and is a regular spokesperson for CSIA

When presented with the opportunity to participate we knew that

it was our responsibility to help educate the public about what to

expect when hiring a chimney sweep for regular maintenance It is

CSIArsquos mission is to encourage public awareness of issues relating

to chimney and venting performance and safety This segment

serves as a great reminder that homeowners need to do their

homework before inviting contractors into their home

In response to the segment both the Chimney Safety Institute

of America and the National Chimney Sweep Guild have issued

statements to the media introducing the organizationsrsquo programs

as the standard for the industry and outlining steps to take to

verify industry memberships and credentials We believe that the

segment on the Today Show and the industryrsquos response to the

segment will open the door for continued conversations about how

to hire a qualified ethical chimney professional

We encourage you to take this opportunity to proactively share

your experience and credentials with your customers Just like

in any service industry while there may be a few bad apples we

know there are far more of you out there who bring a high level of

professionalism and ethical accountability to the trade To confidently

demonstrate to the consumer that you are among the best of the

best here are a few ways that you can set yourself apart

An Open Letter to the Chimney Service Industry

bull Verify that your contact information is accurate and up-to-date

online at wwwNCSGorg andor wwwCSIAorg

bull Verify that your membership and credentials are accurate and

up-to-date on your own website

bull Invite your customers to verify your memberships and

credentials online at wwwNCSGorg andor wwwCSIAorg

Doing so helps to diminish the impact of competitors who

falsely claim to have those same credentials

bull Provide your customers with references

bull Have a valid certificate of insurance available upon request

bull If your company is a member of NCSG remind your

customers that you have signed the NCSG Code of Ethics

bull If you have CSIA Certified Chimney Sweeps on staff remind

your customers that each individual has signed the CSIA Code

of Ethics and be sure that they are each carrying their photo

identification cards

Both the National Chimney Sweep Guild and the Chimney

Safety Institute of America are here to support the industry

by reminding homeowners of the need for annual chimney

inspections and to help homeowners make informed decisions

about the professionals who will perform those services We

believe that our media outreach brings awareness to these

issues and hope that you through your affiliation with NCSG

and CSIA will benefit from more informed customers

All the best for a safe and successful season

Mark T McSweeney CAE

Executive Director

National Chimney Sweep Guild wwwncsgorg

Office (317) 837-1500 Fax (317) 837-5365

Chimney Safety Institute of America wwwcsiaorg

Office (317) 837-5362 Fax (317) 837-5365

NCSG and CSIA Partners in the Future of Chimneys amp Venting

in America

ADVERTISEMENT

QR code generated on httpqrcodelittleidiotbe

Now you can access more of the industryrsquos favorite seminars in a self-paced online format Itrsquos easy with CSIArsquos eLearning program mdash offered every week

Need to renew your CSIA Certified Chimney Sweep credential You

can now earn all of the CEUs entirely online We offer individual

sessions in affordable bundles so you can earn just the CEUs you

need $39 per session $99 for 3 sessions or $149 for 5 sessions

Ready to get started Learn more and register right now

W W W C S I A O R G E L E A R N I N G( 3 1 7 ) 8 3 7 - 5 3 6 2

Good for you your business and your busy schedule

Online review sessions also available weekly

Now you can access more of the industryrsquos favorite seminars in a self-paced online format Itrsquos easy with CSIArsquos eLearning program mdash offered every week

Need to renew your CSIA Certified Chimney Sweep credential You

can now earn all of the CEUs entirely online We offer individual

sessions in affordable bundles so you can earn just the CEUs you

Good for you your business and your busy schedule

ADVERTISEMENT

CSIA 2013Education CalendarAs of 102212 - Schedule subject to change Please contact the Chimney Safety Institute of America prior to making travel arrangements

Register today at wwwCSIAorg or call us at (317) 837-5362

Hate to travel CSIArsquos online education is now oered weeklyCSIA Certication Review Sessions Chimney Physics Lining Masonry with Stainless Steel and eLearning

The CSIA Technology Center is located near Indianapolis Indiana

National Chimney Sweep Training School April 29 ndash May 4 2013 | CSIA Technology Center

June 24 ndash 29 2013 | CSIA Technology Center

August 12 ndash 17 2013 | CSIA Technology Center

September 30 ndash October 5 2013 | CSIA Technology Center

Fundamentals of sweeping and inspection of chimney systems equipment operation health and safety considerations and step-by-step instruction in codes clearances standards and practices

Installing and Troubleshooting Gas Hearth AppliancesJuly 15ndash19 2013 | CSIA Technology Center

Service and installation including appliance standards combustion requirements pipe sizing and installation troubleshooting carbon monoxide testing and fuel conversion

CEUs 4-T 4-CS 4-HS 4-CL NFI CEUs 16 T

Chimney Physics March 4-5 2013 | CSIA Technology Center

Diagnosis and resolution of chimney performance problems solving air pressure problems identifying the symptoms of indoor air pollutants

determining combustion air requirements for vented appliances in a two-day in-person formatCSIA CEUs 3-T 3-CS 3-HS 3-CL NFI CEUs 4 E

Inspection and Report WritingMay 16ndash17 2013 | CSIA Technology Center

Chimney inspections and evaluations report writing including regional and environmental

inuences eective photo documentation digital organization and administrative procedures

CSIA Certied Chimney Sweepreg Review amp ExamJanuary 25 2013 | Jamison Masonry Restoration - Oreland PA

February 8 2013 | CSIA Technology Center

March 15 2013 | Orlando FL

April 3 2013 | Branson MO

April 26 2013 | Manchester NH

May 3 2013 | Scranton PA

June 7 2011 | CSIA Technology Center

June 28 2013 | Richmond VA

July 9 2013 | Oceanside CA

August 2 2013 | CSIA Technology Center

August 9 2013 | Kansas City MO

September 13 2013 | Atlantic City NJ

October 18 2013 | Latham NY

November 15 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the exams The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125-CS 125-HS 125 CL NFI CEUs 6 T

| CSIA Technology Center

CSIA Certied Dryer Exhaust Technicianreg Review February 7 2013 | Arlington VA

April 3 2013 | Branson MO

August 1 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the CSIA Certied Dryer Exhaust Technicianreg exam The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125 CS 1-HS 1-CL NFI CEUs 4 E

NOVEMBER 12 SWEEPING 25

ProgressiveProgressivePerksBY DEBBIE CORNELIUS

MEMBERSHIP DEVELOPMENT COORDINATOR

Cheaper ndash Is It Always Better

A few years ago one of the NCSG Board members decided to change his general liability insurance from Stratus Insurance now known as Veracity Insurance Solutions to a local agent who was able to get them general liability insurance for less money than his company was paying through Stratus Unfortunately he had a claim and found he was not covered properly The claim was denied costing them Shortly after he renewed coverage through Stratus and has been with them ever since

So often we have a tendency to only look at what it is going to cost us that we donrsquot read the fine print to see just exactly what the product wersquore buying entails and covers There are some very important items you need to make sure your current policy covers

bull Are you covered for incidents involving creosote andor sootbull Are you classified correctly to reflect the work you performbull Does your current policy provide coverage for inspectionsbull Are your limits of liability adequate

Veracity Insurance Solutions includes coverage for creosote in their insurance package This package also includes installationtool coverage that covers the owner and employeersquos tools as well as equipmentproduct the insured is contracted to install

If you prefer to deal with a person who handles your auto and other personal insurance Veracity will be happy to work with your local insurance agent

and it wonrsquot cost you any extra Contact Veracity today to see how they can meet your needs

Chelsea Ciena Program UnderwriterVeracity Insurance Solutions866-395-1308Chelseaveracityinscom

Made in the USA | Est 1998 | 8003352534 | whitecapscom

Wood amp Pellet Stoves and InsertsWe have a wide range of wood amp pellet stoves to fit any application In stock ready to ship Order by 3 PM EST and it ships the same day

NXT- I Wood Stove FP - 45 Pellet Stove

MonacoWood Burning Fireplace

XTD 15 IWood Insert

Purchase any Flame Stove or Insert between now and 123112 and receive a free grillgriddle or firewood moisture meter

OR

FREE WITHPURCHASE

CSIA 2013Education CalendarAs of 102212 - Schedule subject to change Please contact the Chimney Safety Institute of America prior to making travel arrangements

Register today at wwwCSIAorg or call us at (317) 837-5362

Hate to travel CSIArsquos online education is now oered weeklyCSIA Certication Review Sessions Chimney Physics Lining Masonry with Stainless Steel and eLearning

The CSIA Technology Center is located near Indianapolis Indiana

National Chimney Sweep Training School April 29 ndash May 4 2013 | CSIA Technology Center

June 24 ndash 29 2013 | CSIA Technology Center

August 12 ndash 17 2013 | CSIA Technology Center

September 30 ndash October 5 2013 | CSIA Technology Center

Fundamentals of sweeping and inspection of chimney systems equipment operation health and safety considerations and step-by-step instruction in codes clearances standards and practices

Installing and Troubleshooting Gas Hearth AppliancesJuly 15ndash19 2013 | CSIA Technology Center

Service and installation including appliance standards combustion requirements pipe sizing and installation troubleshooting carbon monoxide testing and fuel conversion

CEUs 4-T 4-CS 4-HS 4-CL NFI CEUs 16 T

Chimney Physics March 4-5 2013 | CSIA Technology Center

Diagnosis and resolution of chimney performance problems solving air pressure problems identifying the symptoms of indoor air pollutants

determining combustion air requirements for vented appliances in a two-day in-person formatCSIA CEUs 3-T 3-CS 3-HS 3-CL NFI CEUs 4 E

Inspection and Report WritingMay 16ndash17 2013 | CSIA Technology Center

Chimney inspections and evaluations report writing including regional and environmental

inuences eective photo documentation digital organization and administrative procedures

CSIA Certied Chimney Sweepreg Review amp ExamJanuary 25 2013 | Jamison Masonry Restoration - Oreland PA

February 8 2013 | CSIA Technology Center

March 15 2013 | Orlando FL

April 3 2013 | Branson MO

April 26 2013 | Manchester NH

May 3 2013 | Scranton PA

June 7 2011 | CSIA Technology Center

June 28 2013 | Richmond VA

July 9 2013 | Oceanside CA

August 2 2013 | CSIA Technology Center

August 9 2013 | Kansas City MO

September 13 2013 | Atlantic City NJ

October 18 2013 | Latham NY

November 15 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the exams The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125-CS 125-HS 125 CL NFI CEUs 6 T

CSIA Certied Dryer Exhaust Technicianreg Review February 7 2013 | Arlington VA

April 3 2013 | Branson MO

August 1 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the CSIA Certied Dryer Exhaust Technicianreg exam The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125 CS 1-HS 1-CL NFI CEUs 4 E

26 SWEEPING NOVEMBER 12

REGION 5

REGION 6

NCSG Charter Members

Paul Bourque Huntsville AL

Don Leavitt San Diego CA

David Harris Broken Arrow Oklahoma

Dan Wheeler Santa Rosa CA

John Cline Menlo Park CA

Dale Meisinger N Augusta SC

Alan Hisey St Louis MO

Eva B Horton Greenwich CT

Harry Richart Hasbrouck Heights NJ

NewNCSGNewNCSGMembers

REGION 2

REGION 1

REGION 4

REGION 3

NCSG REGIONS

REGION 1

Connecticut Vermont Massachusetts New York Maine Rhode Island New Hampshire

REGION 2

Delaware District of Columbia Maryland New Jersey Pennsylvania

REGION 3

Alabama Florida Georgia Mississippi North Carolina South Carolina Tennessee Virginia West Virginia

REGION 4

Illinois Indiana Kentucky Michigan Missouri Ohio

REGION 5

Arkansas Colorado Iowa Kansas Louisiana Minnesota Nebraska New Mexico North Dakota Oklahoma South Dakota Texas Wisconsin

REGION 6

Alaska Arizona California Hawaii Idaho Montana Nevada Oregon Utah Washington Wyoming

CONNECTICUTLorenzo Costa bull Diamond Duct Inc bull LindenhurstBernadette A Singh bull Wellworth Maintenance Corp bull BayshoreWesley J Harvey bull Harvey Wesley J bull Eden

MARYLANDGary Clift bull Fire-Safe Chimney SweepsGT Clift Inc bull Pasadena

PENNSYLVANIAH Richard Garten bull Above All Chimney Sweeps bull Seasterville

NEW JERSEYRaymond Bond bull Mercer County Chimney Services bull Hamilton

GEORGIAArvydas Didas bull Atlanta Chimney Worx LLC bull AtlantaJonathan Clements bull Atlanta Fireplace Specialists bull Atlanta

ILLINOISRichard M Moore bull Jiminy Chimney Sweep amp Service bull Lake in the Hills

OHIOMichael Lentz bull Eastside Fireplace amp Contracting bull CygnetKenneth Jackson bull 360 Home ServicesFireplace Pros bull Columbus

MICHIGANDustin Meyers bull Grand Rapids Air Duct amp Chimney bull Comstock

TEXASWilliam Vehon bull 1st Choice Chimney LLC bull Flower Mound

COLORADOSean Peck bull Ashes Away LLC bull Durango

CALIFORNIA Erik Hvolboll bull Carmichael Chimney Sweep bull SacramentoSteve Adcock bull Able Hearth and Home bull Antioch

NOVEMBER 12 SWEEPING 27

The 2012 ndash 2013 offers are being added daily in the ldquoMembers Onlyrdquo section of the NCSG website at wwwNCSGorg So start checking for these new offers each week These coupons will be good until June 30 2013

Airjet Division of Continental Industries bull Alpha American Company bull Condar Company bull Copperfield Chimney Supply bull Duct Cleanersrsquo Supply bull Dynacote LLC bull Earthcore Industries LLC bull ENERVEX Inc bull Firesafe Industries bull Fireside Distributors bull HY-C

Company bull Lifetime Chimney Supply bull Lindemann Chimney Supply bull Matters of the Hearth bull Meyer Machine amp Equipment bull National Chimney Supply bull Olympia Chimney Supply bull SaverSystems bull Smoktite LLC bull SNEWS ndash The Chimney Sweep News bull

Stove Builder International Inc (SBI) bull Ventech Industries Inc bull Wakefield Brush bull Wohler USA Inc bull Z-Flex

These are just a few of the many offers available to you as a member of the National Chimney Sweep Guild Visit wwwNCSGorg to learn more and to start saving

2012 ndash 2013 SWEEPS ADVANTAGE COUPON PROGRAM

Referral Reward for Non-Profits

Your non-profit can benefit when new NCSG Members mention your organization under Item 2 ldquoWho referred you to the NCSGrdquo on the NCSG membership application or you may send an email to membershipncsgorg and request that NCSG membership information be sent on your behalf to companies who should join Please provide the complete contact information ie name address telephone number and email address if available

Eligible Organizations Non-profit organizations (ie State and Regional Chimney Sweep Guilds HPBA Affiliates)

Referral Reward $100 per New NCSG Voting or Dual Member

Reward Earned Upon receipt of NCSG membership application and payment (full or first installment)

Reward Paid Paid to the organization within 10 business days of receipt of membership application and payment

New Member - Has not been a member of the NCSG for at least two (2) years

Airjet Div of Continental Industries

SAVE UP TO $13150 off Suggested Retail of any 8-inch All Fuel Decorative Chimney

Housing Kits

SAVE UP TO $11150 off Suggested Retail of any 6-inch All Fuel Decorative Chimney

Housing Kits

SAVE UP TO $10850 off Suggested Retail of any B-Vent (Gas) Decorative Chimney

Housing Kits ndash 48rdquo by 17rdquosquare

SAVE UP TO $9150 off Suggested Retail of any B-Vent (Gas) Decorative Chimney

Housing Kits ndash 36rdquo by 17rdquo square

CONDAR COMPANY

SAVE UP TO 4040 OFF Retail for Condar Custom-made Mesh Fireplace Screens for big

and odd size installs

SAVE UP TO $75FREE Design Service on a Condar Custom- Designed Stovepipe

Thermometer

SAVE UP TO ndashSavings Vary FREE shipping and a FREE pair of black screen pulls when you buy Condar Mesh Fireplace Screens (in stock sizes of 16rdquo to 36rdquo height)

Matters of the Hearth

SAVE UP TO $250 $250 off your first Quali-Fyre Purchase

SAVE UP TO $300 FREE shipping on first purchase

SAVE UP TO $250 FREE upgrade to a red firebrick interior

Effective September 1 2012

28 SWEEPING NOVEMBER 12

Congratulations - you all have accomplishments You support your family your employees and their families your vendors and you provide comfort and safety for your customers

So why do I run into far too many business owners who seem to have the ldquoWhat is your business worthrdquo question hanging over them like ominous rain clouds forming on the horizon

Do you feel pressure to increase the value of your business without fully understanding why what to do how to do it and when to do it

You have the opportunity to take your business and your life into any direction you choose So letrsquos start with the why ndash why are you in business today

Do you just love what you do Is your business a place to escape from issues you donrsquot want to deal with Do you need to continue to build wealth for retirement Does your why include consideration for family partners or co-owners or key employees or customers

For most the decision to sell or keep a business in the family is for retirement reasons It could also be to transition into a new business or career change such as a transition into a smaller

less stressful business or consulting role Perhaps you are seeking more diversity or less risk in your assets

Take out a piece of paper and write down your rdquowhysrdquo You may find that this does not take long to complete and can take a load off of your mind

Now what can you do Take a second piece of paper and write down why you would want to pass on or sell your business This is a great exercise to complete

You may uncover concerns about burning out becoming ill or injured lawsuits regulation or a host of other issues that just are not fun to deal with Are these concerns sapping your energy preventing you from making positive contributions to your business

Everyone has this tradeoff ndash life versus business Is giving up your life for your business worth it

At this point it is easy to fall into a pessimistic trap ndash get depressed and stop the process Or worse start blaming other people and become paralyzed in your day to day activities Have others told you that you have been a bit grumpy or tense lately

Business Valuation ndash Why What How When

BY BRIAN NOE CHFCreg CLTC

NOVEMBER 12 SWEEPING 29

Now is the time to take out a third piece of paper and write up a gratitude list What are you grateful for You should easily be able to come up with at least 100 people activities memories accomplishments and the beat goes on

Your gratitude list should enable you to throw the lsquopessimistic whysrsquo out the window and move on to a life you can look forward to

How do you want to live your life after you leave your business What are your financial requirements to achieve your goals This may seem like an arduous task but can be completed in just several hours with the right approach

Wouldnrsquot it be great if you found out you are in a position to lsquoretirersquo or lsquotransitionrsquo to a new endeavor NOW with little effort

The freedom to know what you want to do and what you need to do to fulfill it should give you your emotional time and enthusiasm back to move on to developing and implementing a plan

How to do what you need to do is a set of circumstances that is unique to you We do not have the space here to include even the basics of business and life valuation 101

The recommendation I want to make is to start this process NOW It will only take a few hours to answer the why questions ndash and only several hours more to determine what you need to do to achieve your why

Start the above and you can start to see the day when you your family and important others are finally rewarded for all of your hard work and sacrifice

Let Life Happen ndash Enjoy It

About the Author Brian Noe of MW Financial Group Ltd was a guest speaker at the NCSG 2011 convention held in Hartford CT where he discussed How to Get Out of Business and The Economy and Animal Spirits Brian has a son Eric who served four years in the US Army Eric is ranked first in his class with a degree in Computer Science is working in his field and plans on attending graduate school in 2013 His daughter Kara recently graduated undergraduate school with distinction and is planning to attend graduate school to become a Physiciansrsquo Assistant Brian thoroughly enjoys helping others spend more time with their families and friends while becoming financially successful He can be reached at (860) 606-0834 or Brian_NoeMWFinancialcom

hellip when opportunity calls we answer 1-800-875-8118

wwwcomnetmessagecom

Benefits of Answering Service

Award Winning Telephone Agents

Never Miss A Call

Better Time Management

Appointment Scheduling

Affordable

NCSG Innovation 2013 bull April 4-7 bull Branson MO

Company___________________________________ Address ____________________________________ City State ZIP ________________________________ Phone ______________________________________Fax ________________________________________Email _____________________________________ Check here to opt-in to email from exhibitors

REGISTRANT INFORMATION Please write name as you would like it to appear on your badge Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________ Registration Total $ ___________________

Showboat Branson Belle Tickets ($29each) Qty _______ Cruise Total $ ___________________ 2013 Convention Patch ($3each - Pickup on-site) Qty ________ Patch Total $ ___________________ PROMO CODE ___________________ $ ___________________

Payment Method Check ___________________ Visa MC AmEx

Account __________________________________ Card Security Code _____________ Exp __________Name on Card _______________________________ Signature ___________________________________

PAYMENT INFORMATION

GRAND TOTAL

For Office Use Only O2CR C2F AUTH _______________OrgID ________________ Profile ID ___________________RECrsquoD BY _____________ DATE ______________________

Advanced convention registation closes March 14

STANDARD RATES

Until 1913

11013- 21413

After21413

Primary $499 $549 $599Spouse 299 349 3991st Additional 449 499 5492nd Additional 399 449 4993+ Additional 349 399 449Single Day 279 279 279Banquet Only 89 89 89Tradeshow Only 79 79 79Child banquet tickets are available for kids 12 and under

NCSG MEMBER RATES

Until 1913

11013- 21413

After21413

Primary $399 $449 $499Spouse 199 249 2991st Additional 349 399 4492nd Additional 299 349 3993+ Additional 249 299 349Single Day 179 179 179Banquet Only 69 69 69Tradeshow Only 49 49 49Senior Members $100 $100 $100

MAIL TO National Chimney Sweep Guild 2155 Commercial Drive Plainfield IN 46168

FAX TO (317) 837-5365 CALL (317) 837-1500

REGISTER ONLINE NCSGorginnovationNCSG also accepts direct debit payments

Please contact Candice Bradbury at (317) 837-1500 or cbradburyncsgorg for more information

Cancellations must be made in writing and sent toNCSG 2155 Commercial Drive Plainfield IN 46168

Refund Policy Prior to 1913 90 11013-21413 75 No refunds are available after 21413

Chartered Cruise and Dinner ShowShowboat Branson Belle

-- Additional Registration Required --$29person - Join us aboard the Showboat

Branson Belle on the evening of April 4 for the spectacular ldquoMade in the USArdquo dinner show and a two-hour cruise on Table Rock Lake

No matter how you define success you will find something at NCSG Innovation 2013 that will stretch your imagination test your technical abilities and get that light bulb over your head to appear

From many perspectives one common theme has tied together all of NCSGrsquos convention and trade show events That theme is innovation Innovation is ldquodoing outside of the boxrdquo to make both work and personal lives more comfortable and enjoyable American chimney service businesses must remain on the cutting edge of innovation and our convention is your ticket to a more successful future

About BransonThe NCSG Innovation 2013 Convention and Trade Show will be held at the Chateau on the Lake in Branson Missouri Branson is located 40 miles south of Springfield and nestled in the heart of the Ozark Mountains Southwest Missouri is home of some of the most picturesque and breathtaking natural views in the country Rest assured we realize that we may have a little competition for our attendeesrsquo attention and wersquore working on creative ways to keep them engaged and on the tradeshow floor

About Chateau on the LakeThe Chateau on the Lake Resort Spa amp Convention Center in Branson Missouri is perfect for all kinds of stays Pack up the family - small dog included - and come for a vacation No matter what type of get-away you seek our extraordinary ldquoCastle in the Ozarksrdquo is here for you

Chateau on the Lake in Branson is the only AAA Four-Diamond Lake Resort in Missouri It has complimentary indoor and outdoor parking three amazing res-taurants first class relaxation at Spa Chateau and a full service Marina on Table Rock Lake

Hotel reservations are now being accepted for NCSG Innovation 2013 at Chateau on the Lake in Branson MO Just call 1-888-333-LAKE (5253) and mention that yoursquore with the National Chimney Sweep Guild to lock in rates starting at $129 for a mountain view and $134 for a lake view

NCSG Innovation 2013April 4-7 at Chateau on the Lake in Branson MO

For more info visit wwwNCSGorginnovation

Chartered Cruise and ldquoMade in the USArdquo Dinner Show

Showboat Branson Belle -- Additional $29person Registration Required --

Join fellow sweeps and industry friends for a two-hour chartered dinner cruise aboard the Showboat Branson Belle The eveningrsquos entertainment is a show called Made In The USA featuring Janice Martin the worldrsquos only aerial violinist and the five-member all-male vocal group The ShowMen in a patriotic musical tribute to America NCSG Innovation 2013 attendees and guests can experience this ALL-IN-ONE dinner show and cruise at a significantly discounted rate which has been even further discounted through a generous sponsorship from Olympia Chimney Supply Chartered Cruise and Dinner Show tickets are available for an additional fee ($29person) through the regular registration process

NCSG Innovation 2013 bull April 4-7 bull Branson MO

Company___________________________________ Address ____________________________________ City State ZIP ________________________________ Phone ______________________________________Fax ________________________________________Email _____________________________________ Check here to opt-in to email from exhibitors

REGISTRANT INFORMATION Please write name as you would like it to appear on your badge Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________ Registration Total $ ___________________

Showboat Branson Belle Tickets ($29each) Qty _______ Cruise Total $ ___________________ 2013 Convention Patch ($3each - Pickup on-site) Qty ________ Patch Total $ ___________________ PROMO CODE ___________________ $ ___________________

Payment Method Check ___________________ Visa MC AmEx

Account __________________________________ Card Security Code _____________ Exp __________Name on Card _______________________________ Signature ___________________________________

PAYMENT INFORMATION

GRAND TOTAL

For Office Use Only O2CR C2F AUTH _______________OrgID ________________ Profile ID ___________________RECrsquoD BY _____________ DATE ______________________

Advanced convention registation closes March 14

STANDARD RATES

Until 1913

11013- 21413

After21413

Primary $499 $549 $599Spouse 299 349 3991st Additional 449 499 5492nd Additional 399 449 4993+ Additional 349 399 449Single Day 279 279 279Banquet Only 89 89 89Tradeshow Only 79 79 79Child banquet tickets are available for kids 12 and under

NCSG MEMBER RATES

Until 1913

11013- 21413

After21413

Primary $399 $449 $499Spouse 199 249 2991st Additional 349 399 4492nd Additional 299 349 3993+ Additional 249 299 349Single Day 179 179 179Banquet Only 69 69 69Tradeshow Only 49 49 49Senior Members $100 $100 $100

MAIL TO National Chimney Sweep Guild 2155 Commercial Drive Plainfield IN 46168

FAX TO (317) 837-5365 CALL (317) 837-1500

REGISTER ONLINE NCSGorginnovationNCSG also accepts direct debit payments

Please contact Candice Bradbury at (317) 837-1500 or cbradburyncsgorg for more information

Cancellations must be made in writing and sent toNCSG 2155 Commercial Drive Plainfield IN 46168

Refund Policy Prior to 1913 90 11013-21413 75 No refunds are available after 21413

Chartered Cruise and Dinner ShowShowboat Branson Belle

-- Additional Registration Required --$29person - Join us aboard the Showboat

Branson Belle on the evening of April 4 for the spectacular ldquoMade in the USArdquo dinner show and a two-hour cruise on Table Rock Lake

No matter how you define success you will find something at NCSG Innovation 2013 that will stretch your imagination test your technical abilities and get that light bulb over your head to appear

From many perspectives one common theme has tied together all of NCSGrsquos convention and trade show events That theme is innovation Innovation is ldquodoing outside of the boxrdquo to make both work and personal lives more comfortable and enjoyable American chimney service businesses must remain on the cutting edge of innovation and our convention is your ticket to a more successful future

About BransonThe NCSG Innovation 2013 Convention and Trade Show will be held at the Chateau on the Lake in Branson Missouri Branson is located 40 miles south of Springfield and nestled in the heart of the Ozark Mountains Southwest Missouri is home of some of the most picturesque and breathtaking natural views in the country Rest assured we realize that we may have a little competition for our attendeesrsquo attention and wersquore working on creative ways to keep them engaged and on the tradeshow floor

About Chateau on the LakeThe Chateau on the Lake Resort Spa amp Convention Center in Branson Missouri is perfect for all kinds of stays Pack up the family - small dog included - and come for a vacation No matter what type of get-away you seek our extraordinary ldquoCastle in the Ozarksrdquo is here for you

Chateau on the Lake in Branson is the only AAA Four-Diamond Lake Resort in Missouri It has complimentary indoor and outdoor parking three amazing res-taurants first class relaxation at Spa Chateau and a full service Marina on Table Rock Lake

Hotel reservations are now being accepted for NCSG Innovation 2013 at Chateau on the Lake in Branson MO Just call 1-888-333-LAKE (5253) and mention that yoursquore with the National Chimney Sweep Guild to lock in rates starting at $129 for a mountain view and $134 for a lake view

NCSG Innovation 2013April 4-7 at Chateau on the Lake in Branson MO

For more info visit wwwNCSGorginnovation

Chartered Cruise and ldquoMade in the USArdquo Dinner Show

Showboat Branson Belle -- Additional $29person Registration Required --

Join fellow sweeps and industry friends for a two-hour chartered dinner cruise aboard the Showboat Branson Belle The eveningrsquos entertainment is a show called Made In The USA featuring Janice Martin the worldrsquos only aerial violinist and the five-member all-male vocal group The ShowMen in a patriotic musical tribute to America NCSG Innovation 2013 attendees and guests can experience this ALL-IN-ONE dinner show and cruise at a significantly discounted rate which has been even further discounted through a generous sponsorship from Olympia Chimney Supply Chartered Cruise and Dinner Show tickets are available for an additional fee ($29person) through the regular registration process

November 19-23 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

November 26-30 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 3-7 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 10-14 2012CSIA (online) - Chimney Physics

Dates amp Events

Please send notice of your events

for NCSG Dates amp Events listings at

mmcmahonncsgorg for inclusion here

in weekly posts to the discussion list

and online at wwwNCSGorgdates The

event must be considered educational or

informative for the industry (sales events

and open houses will not be listed)

- CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 14-19 2012AHIT Home Inspection Training CSIA Technology Center For more information please contact jhuebnerahitcom

December 17-21 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 24-28 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 31- January 4 2013CSIA (online) - Chimney Physics

- CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

January 7-11 2013CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

January 14-18 2013CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician

AND AS ALWAYS

uuml Direct Vent Pro uuml Pellet Vent Prouuml Class ADuraTech

bull Same Day Shipment bull 16 Toll Free Lines To Assist You bullbull Proud Supplier Member To The NCSG bull

Serving Sweeps for 35+ Years

LARGEST INVENTORY

LOWEST PRICES

HEADQUARTERS

Itrsquos In Stock

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Serving Sweeps for 35+ Years

32 SWEEPING NOVEMBER 12

NOVEMBER 12 SWEEPING 33

otivation Everybody wants it Just about

everything we do is affected by it Itrsquos a billion

dollar industry studied and preached by many

but truly understood and embraced by few I

myself subscribe to all sorts of blogs and article feeds related to

the topic When I go conferences I love to hear a good motivational

speaker But what truly motivates us

Irsquom guessing the answer to that question varies for all of us

Deciding what to have for dinner may be motivated by our desire

to lose weight our budget or maybe simply some food we saw on

TV Making the decision to attend a business conference may be

motivated by the speakers the topics the location or the cost Even

reading this magazine is a motivated behavior

So during this time of year when many sweeps seem to be motivated

by trying to keep up with the relative seasonal high pace of business

I decided to do a little research Not surprisingly there is no shortage

of information out there on the topic but I did run across a couple

of things that caught my attention and I thought were worthwhile to

pass along

One article in particular was written by a small business

entrepreneur (which is the first key to catching my attention) and

business coach Nancy Wurtzel She talks about both external and

internal forces that impact our motivation and the role they play in

our everyday business decisions and she encourages us to take the

time to examine those factors for each of us that truly and uniquely

make us tick

Specifically Wurtzel offers seven factors to motivate the motivational

thought process Inspiration goals networking self-reward exercise

organization and of course external stimulation from motivational

speakers and authors

What is your inspiration What are you truly interested in and

inspired by Whatever it is itrsquos critical to getting and staying

motivated If yoursquore note interested in your business you canrsquot

expect to stay motivated to succeed in it for the long term On the

other hand if you are excited about what you are doing you will be

persistent even when challenged and your energy and intensity will

help you thrive

Are you setting goals Short and long-term goal setting is vital for any

business owner This is hardly business savvy news but itrsquos amazing

how many small businesses donrsquot do this in a measurable way And

many of those that do forget to go back and review their goals to see

where they are and adjust as needed How could you possibly be

motivated if you are unsure about the direction and progress of your

company

Network whenever you can with peers and other small business

owners The isolation of working alone can be one of the most

difficult parts of entrepreneurship or frankly being the boss in any

BY MARK MCSWEENEY CAEEXECUTIVE DIRECTOR

Perspective

Worthwhile Motivation

ldquoMotivation is one of the most powerful driving forces in the workplace It can mean the difference between tremendous success and failurerdquo ndash Nancy Wurtzel

M

34 SWEEPING NOVEMBER 12

organization Gaining support from others is motivating Itrsquos hard to

move mountains by yourself However building off the energy and

inspiration of others who are in similar positions those mountains

can become merely small hills just waiting to be traveled By all

means network with other sweeps but donrsquot limit it to that Even

when businesses are not related there is a lot of common ground

between small businesses and plenty of opportunities to work

together

Reward yourself You know how hard you work Even when

you work smart you still tend to work hard Itrsquos human nature

particularly for the entrepreneurial mind But all work and no play

can be a big mistake Motivation will drop quickly of you never take

time away from the work you are doing So plan frequent rewards

for yourself They donrsquot have to be huge getaways though every once

in a while thatrsquos a good idea too And in between the rewards when

you have the inevitable bad day deal with it learn what you can

from it and then put it behind you The great Emerson said ldquoFinish

each day and be done with it You have done what you could Some

blunders and absurdities have crept in forget them as soon as you

can Tomorrow is a new day You shall begin it serenely and with too

high a spirit to be encumbered with your old nonsenserdquo

Take care of yourself Wersquove all heard that there is a powerful

connection between the mind and the body When we get busy

itrsquos easy to begin to neglect on or the other Exercise and cut back

on some of the unhealthy foods (note I didnrsquot say get rid of them

entirely that may be part of your self-reward) Exercise breaks donrsquot

have to be huge blocks of time and you donrsquot need to spend money

joining a gym or hiring a personal trainer if thatrsquos not what yoursquore

into But do something It will make you feel better and doing that

can help keep your mind fresh

Get organized Okay for those of you who have seen my desk you

know paper management is not my forte While I do keep myself

organized in other ways every once in a while I need to set aside

time to tackle the stacks and clean my desk off so that I can start

fresh I always feel better afterward Beyond the paper take a look

at opportunities to really get organized by creating business systems

that will help you streamline your operations and once you do the

ongoing challenge is to keep yourself on track by maintaining these

systems If you canrsquot do it on your own donrsquot be afraid to bring in

someone who can help you another great benefit of networking

Keep yourself motivated There is no shortage of motivational ideas

and materials out there for the taking Itrsquos hard to go through a

day without being exposed to books CDs blogs seminars videos

and more There are even apps for your smart phone So who do

you trust Who do you listen to How do you get through all the

motivational clutter out there and actually find someone who can

get you fired up about working and improving your business If you

have a business mentor get suggestions from him or her If yoursquore

networking with other small business

owners ask them what has worked

for them If they are in the same boat

you are maybe you can experiment

together

Jim Rohn says that life is worthwhile

when you learn try stay and care

Constantly challenge yourself to learn

what you can do to keep on top of

your game mentally and physically

Try your best to make a difference in

your life even when at first you donrsquot

succeed Stay in the game that you have

committed to play and see it through

And care about what you are doing

who you are doing it with and who

you are doing it for Do these things

with a passion and motivation is sure

to follow

Until next time I continue to wish you

every success

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1-800-582-1392

NOVEMBER 12 SWEEPING 35

Display Ad Index

Darwin Awards

Have you snapped a photo of a peculiar chimney in your area that made you shake your head in disbelief

Send it to Melissa Heeke at mheekencsgorg for publication in Sweeping Or mail it to NCSG 2155 Commercial Drive Plainfield IN 46168

Page Advertiser Phone Email or Website Address

34 Ahrens Chimney Technique 800-582-1392 ahrenschimneyqwestofficenet

21-24 Chimney Safety Institute of America 317-837-5362 wwwCSIAorg

17 Cobra Chimney Caps 888-463-0636 salescobrachimneycom

29 Communications Network Inc 800-875-8118 tkempercomnetmessagecom

19 Copperfield 800-247-3305 wwwcopperfieldcom

6 ENERVEX Inc 800-255-2923 infochimneyfanscom

15 Firesafe Industries Inc 800-545-6607 wwwfiresafeinccom

18 Hose Master 800-221-2319 bobdanielshosemastercom

10 ICP 508-695-7000 wwwchimneycapscom

BC Lifetime Chimney Supply LLC 877-234-7473 wwwlifetimechimneysupplycom

7 Lindemann Chimney Company 800-722-7230 wwwlindemannchimneycom

34 MC Refractory 760-956-1884 wwwmcrefractorycom

8 Meyer Machine amp Equipment 800-728-3828 wwwmeyermachinecom

4 National Chimney Supply 800-897-8481 wwwnationalchimneysupplycom

11 New England Chimney Supply 888-900-8106 wwwNECS-BEST-FLEXcom

5 Olympia Chimney Supply 800-569-1425 wwwolympiachimneycom

13 Sand Hill Wholesale 800-258-5496 wwwsandhillwholesalecom

3 Smoktite 866-439-0069 wwwsmoktitecom

32 Sweeprsquos Choice 866-880-3473 infosweepsamericacom

9 Thermocrete 866-439-0069 wwwthermocreteusacom

25 Whitecaps 800-335-2534 wwwwhitecapscom

This photo was taken by our tech Wes Thornton and we really donrsquot know what to say about it other than ldquoNo way am I getting up thererdquo

Enjoy Jessica Addams Barnhill Chimney Company Jessica Addams

36 SWEEPING NOVEMBER 12

ClassifiedsGotta chimney question Sizing Codes Call Royal Edwards Make Royal your tech department CALL NOW 813-982-0219 for on-call tech support Continuing Education special bonus ndash ask how you can get the Friday morning E-Blast for FREE CALL NOW 813-982-0219

GasVent Software for Sizing Chimneys only $195 Call 1-800-648-9523 for more info and visit wwwelitesoftcom to download a free trial version

Chimney Sweep business for sale in the Northern Rocky Mountains of New Mexico Services a large area with three ski resorts in the service area Equipment and signed three year contracts goes with the business Business is well established For pricing and other info please email your questions to ridgeriders1gmailcom

CLASSIFIED ADS FREE FOR NCSG MEMBERSMembers can run one 35 word classified free each year Regularly classified ads are $2word or $1word for NCSG members Classified ads are non-commissionable and must be pre-paid To place a classified ad please contact Megan McMahon at mmcmahonncsgorg or (317) 837-1500

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Do you Pre-Screen Your EmployeesLABORCHEX a valuable employment background screening service since 1985 offers discounted pricing to all NCSG members There are no set up fees or minimum orders and many results are completed within 24 hours Members will simply complete a few forms via a secure website after the applicant has authorized the screening by signing a release Results will be provided on the website and by email or fax Not only will NCSG members lower turnover costs enhance safety and security and save $$ from day one - all screenings comply with federal laws and regulations bull Lower Turnover Costsbull Reduce Negligent Hiring Issuesbull Maintain Productive Worksitesbull Enhance Safety amp Securitybull Save $$ from Day One For more information on how to take advantage of this benefit go to the ldquoMembers Onlyrdquo section of wwwNCSGorg to access member benefits and discount information

TwittercomDntMoveFirewood

TweetThatsWhatTreeSaid to spread the message

TwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewood

TweetTweetTweetTweetTweetThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid to spread the messageto spread the messageto spread the messageto spread the messageto spread the messageto spread the message

FacebookcomDontMoveFirewood

Join us on Facebook to get up-to-date information and safe burning tips

FacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewood

Join us on Facebook to get up-to-date information and safe burning tips and safe burning tips

TwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewood

FacebookcomDontMoveFirewoodFacebookcomDontMoveFirewood

Spread the word not the pest

org

National Chimney Sweep Guild2155 Commercial DrivePlainfield IN 46168

1210

NEW CUSTOMERS BUY 2 GET 1 FREEQUALITY SERVICE AND THE BEST PRICES YEAR ROUNDSingle Wall 316L 6 x 25 $288Single Wall 316L 6 x 35 $368Smooth Wall 316L 6 x 25 $313Smooth Wall 316L 6 x 35 $403FOR BULK ORDERS AND MORE SIZES

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draft flow are easy to clean and help extend the life of your chimney

FREESHIPPINGWITH YOUR KITPURCHASE

FREESHIPPINGWITH YOUR KITPURCHASE

Page 3: November 2012

NOVEMBER 12 SWEEPING 1

Sweeping The Journal of Chimney and Venting Technology (ISSN 1041-6692) is published 11 times annually by the National Chimney Sweep Guild 2155 Commercial Drive Plainfield IN 46168

Annual dues to the National Chimney Sweep Guild are $459 for Voting Member Companies and $689 for Supplier Member Companies of which $80 goes toward a subscription to Sweeping The Journal of Chimney and Venting Technology Additional annual subscriptions are available for $80 by contacting the National Chimney Sweep Guild at the office of publication (NCSG 2155 Commercial Drive Plainfield IN 46168)

POSTMASTER Send address changes toSweeping The Journal of Chimney and Venting TechnologyNational Chimney Sweep Guild2155 Commercial DrivePlainfield IN 46168

November 2012 Volume 36 10

Features

Table of Contents

Departments

P28

P14

P3

3 Moving Forward

6 Editorrsquos Letter

8 Industry Watch

10 Technical QampA

12 The Coachrsquos Corner

14 Chimney Sense

25 Progressive Perks

26 New NCSG Members

27 Sweeps Advantage Coupons

32 Dates amp Events

33 Perspective

35 Darwin Awards

35 Display Ad Index

36 Classifieds

15 Call for Nominations

16 Employee or Independent Contractor

20 The Great Marketing Migration

28 Business Valuation ndash Why What How When

30 NCSG Innovation 2013

2 SWEEPING NOVEMBER 12

ResourcePage

TECHNICAL ADVISORY COUNCIL

Chris Prior Masonry Construction and Restoration and Priorfire

Fireboxes 317-203-0088 x 2

Jim Brewer Gas Venting and NFPA 54

317-203-0088 x 3

John Pilger Oil Flue Sizing Relining or NFPA 31

317-203-0088 x 4

Randy Brooks IRC NFPA 211 or Customer Communications

317-203-0088 x 5

Bart Ogden Stainless Steel Lining Video Scanning and Narrative

Report Writing 317-203-0088 x 6

Fred Joy Installation and Venting of Pellet Stoves

317-203-0088 x 7

Jay Walker Dryer Vents

317-203-0088 x 8

Rett RasmussenVented and Vent Free Gas Logs and Controls

317-203-0088 x 9

Rich Martinez Dryer Vents or Masonry

317-203-0088 x

Rich Rua General Sweeping or Relining

317-203-0088 x 0

Committee Chairs and Task Forces for 2012-2013Bylaws

Diane Pilger(631) 863-2460

chimneygalaolcom

Convention Site SelectionDiane Pilger

(631) 863-2460chimneygalaolcom

Discussion ListBo Tasso

(815) 645-8103bobotassocom

EthicsMark Stoner

(615) 459-2546ashbustersaolcom

FinanceMark Maynard(920) 830-1920

markchimneyguycom

GovernanceRandy Brooks(805) 646-8961

hearthhunteraolcom

Government AffairsPhil Mitchell

(603) 659-7776sootskiaolcom

International RelationsSteve Pietila

(503) 644-0393steveamerican-chimneycom

Long Range PlanningDiane Pilger

(631) 863-2460chimneygalaolcom

MembershipBob Ferrari

(530) 221-3331bobflueseasoncom

NFPA 211 RepresentativeRandy Brooks(805) 646-8961

hearthhunteraolcom

NFPA 31 RepresentativeJohn Pilger

(631) 863-2460chimneymanaolcom

NFPA 54 RepresentativeJim Brewer

(757) 523-2400jbrewermagic-sweepcom

Technical Advisory CouncilDennis Dobbs(256) 845-9814

infofireplaceservicescentercom

Public Awareness Task ForceRob Lindemann(847) 918-7994

Roblindemannchimneycom

ADVERTISING RATES for Sweeping The Journal of Chimney amp Venting Technology may be obtained by contacting Malisa Minetree at (317) 815-4688 or SweepingAdsindyrrcom

Design by Laura Houser Design bull laurahousercom bull (317) 213-7497

President Region 3Jay Walker

(850) 562-4692 bull presidentncsgorg

Vice PresidentAt-Large

Diane Pilger(631) 863-2460 bull chimneygalaolcom

Treasurer Region 5Mark Maynard

(920) 830-1920 bull markchimneyguycom

SecretaryJeremy Biswell

(913) 236-7141 bull fluesbrothersyahoocom

Region 1Phil Mitchell

(603) 659-7776 bull sootskiaolcom

Region 2Bob Fleer

(410) 544-7600 bull bobfleeraolcom

Region 4Ken Hoelscher

(937) 833-0505 bull kenabbeyroadchimneysweepscom

Region 6Bob Ferrari

(530) 941-5818 bull bobflueseasoncom

At-Large DirectorsDennis Dobbs

(256) 845-9814 bull infofireplaceservicecentercom

Fred Joy(785) 986-6432 bull joyfredmlivecom

Supplier RepresentativeEdmund Poplawski

(570) 504-7107 bull epoplawskiolympiachimneycom

NCSG BOARD OF DIRECTORS 2011-2012

Mark McSweeney CAE Executive Director

mmcsweeneyncsgorg

Melissa Heeke CAE Director of Communications amp

Marketing mheekencsgorg

Ashley Eldridge COI CPP Director of Education

ashleyncsgorg

Candice Bradbury Director of Finance

cbradburyncsgorg

Megan McMahon Office Manager

mmcmahonncsgorg

Debbie Cornelius Membership Development

Coordinator dcorneliusncsgorg

Donna Lee Kasmer CSIA Certification Coordinator

dkasmercsiaorg

Sharon AndersonProgram Coordinatorsandersonncsgorg

STAFF

2155 Commercial Drive Plainfield IN 46168

(317) 837-1500 Fax (317) 837-5365

NCSG encourages industry partners to submit press release and articles to Melissa Heeke Sweeping Editor at mheekencsgorg Submissions should contain items of interest or importance to the chimney and venting industry Submissions should not contain direct solicitations prices or a call to action on the part of our readers Submissions may contain images or artwork attached in a jpg format

In all cases NCSG reserves the right to edit submissions to fit space limitations keep the release and publish at a later date or refuse to publish the release for any reason Neither publishing nor refusing to publish the submission should be considered a statement of NCSGrsquos opinion regarding the release

NCSG further reserves the right to reject at any time any advertising determined not to be in keeping with the publicationsrsquo standards Acceptance of advertising by Sweeping magazine does not necessarily constitute endorsement of products or services advertised NCSG does not make any effort to review or substantiate claims made by advertisers

copy 2012 National Chimney Sweep Guild 2155 Commercial Drive Plainfield IN 46168 (317) 837-1500

NATIONAL CHIMNEY SWEEP GUILD

Be advised that advice given by NCSGrsquos Technical Advisory Council (TAC) reflects best practices of the chimney sweeping industry However we are unable to account for any particular type of situation since regional variations in construction practices and additional environmental physical and geographical factors necessarily vary the level of service appropriate for a particular fireplace andor chimney Additionally local laws and ordinances may govern andor supersede the information and any recommendations provided Final determinations are the responsibility of a local professional with first-hand knowledge of the situation and the local Authority Having Jurisdiction (AHJ) Neither NCSG nor any member of TAC will be held liable for any damages whatsoever resulting from the use of or reliance on information provided by anyone associated with TAC By your use of this member benefit you acknowledge acceptance of these terms

To contact any member of the Technical Advisory Council please call (317) 203-0088 and select the extension for the person who is best qualified to answer your question

Dennis Dobbs Technical Advisory Council Chair

Installation or Service of Direct Vent Gas Appliances 317-203-0088 x 1

NOVEMBER 12 SWEEPING 3

JAY WALKERNCSG PRESIDENT Forward ForwardForward

Moving

fter NCSG hosted the ESCHFOE technical meeting in Indianapolis last summer I started to better understand our involvement and the benefit of networking with fellow leaders from abroad The Europeans who visited last year for our technical meeting and workshops have reported that the

experience was very informative and even ldquoover the toprdquo so to speak They were able to gain insight into the nuts and bolts of the industry here in the United States

This year I had the pleasure as NCSG President to attend the ESCHFOE political meeting Having flown all around the country in the last 10 years or so with two excursions to Argentina in South America on hunting trips had me comfortable with traveling over to Europe With that said I still went to a travel agent for my itinerary to ensure any knowledgeable insights and practicalities of their expertise

My partner in life Candy was my travel partner for the trip as well We started our travels mid-day on September 18 2012 We arrived to our gate at the airport in Atlanta early only to find that our flight was delayed for an hour Having time on our hands we went back to the refreshment stand at the concourse and enjoyed a relaxing beverage At 345 we arrived back to our gates only to find everyone boarded and we just were making check-in before they shut the door to the plane Once on board in our economy comfort seats we again ndash had to wait as the announcement came across that the plane couldnrsquot depart until a proper first aidCPR device had arrived I think we waited an additional 45 minutes at the gate before our plane departed We touched down some nine hours later in Amsterdam Of course our connector flight to Vienna Austria had already departed so we found the nearest ldquotransfer stationrdquo to gain help to further our trip itinerary The DeltaKLM representative smiled when he handed me new boarding passes and said ldquoYou board in 15 minutes to depart to Prague Czech Republic The gate is across the airport so you will have to hurryrdquo

We were once again the last to board Once in Prague we repeated the procedure of rebooking our tickets to Vienna all the while knowing our baggage probably wasnrsquot following us In Vienna they knew we were coming

but they had a full flight to Klagenfurt Of course in the small airport of Klagenfurt some 26 hours later after our trip begun just as we figured no luggage We did learn that our two checked bags were still in Amsterdam Once they arrived they would taxi the luggage to us at our lodging in Poumlrtschach The final leg was a quick taxi ride to the hotel where we found our home for the next four days I texted Mark McSweeney only to find out that his flight was also delayed and rerouted through Frankfurt Germany

We were invited to come down to the lobby in the early evening for refreshments before dinner was served for the opening reception Having traveled for many hours without a change of clothing we felt a little uncomfortable Fortunately the representatives from the United Kingdom befriended us and we shared many stories and laughter that night and most every day after

The next morning (I think it was morning) the wakeup call sounded and it felt as if we had just laid down for sleep I called the front desk to get an update on our luggage and they told me to look outside my

mer

ry d

esig

n

A Smoking Hot DealBuy Six Get One Free

Save even more with Pallet Purchasing

A

4 SWEEPING NOVEMBER 12 w w wolympiachimneycom bull Phone 1-800-569-1425

Will KozlanskyOwner amp Co-Founder

The NEW Smoothwall Chimney Liner thathas the Perfect Combination of

Weight Ruggedness amp Flexibility

No memory amp very shyexible Smooth Interior One liner multiple applications Available ovalized amp coiled

room door in the hallway Glory be There was our luggage This was very pleasing as I needed my suit for the first day of the meetings and I also needed to reduce the tension in my ever-loving partner After a quick breakfast I arrived in the meeting room where the delegation had gathered there I met up with our Executive Director Mark McSweeney who arrived late the night before

The business meetings were somewhat informative but were also filled with somewhat formal administrative updates that every organization must go through time to time I was reminded of Englandrsquos Parliament as I sat listening to dozens of translators and the presenters all talking at the same time in the crowded room The meetings continued for the following two days The delegates discussed issues like our UL listing for appliances and products In Europe the labeling is the ldquoCE Marksrdquo Testing for the CE Marks is repeated every two years to the most stringent requirements Another topic I found to be interesting was the discussion of ldquofine dust measurementsrdquo similar to our EPA requirements High efficiency appliances in Europe are referred to as ldquofine dust appliancesrdquo A general brochure about the six main objectives for sweeps to accomplish while at a clientrsquos appliance was discussed as well

I had submitted a prepared statement which had already been shared with all delegates present and to the ESCHFOE board In our verbal updates Mark and I fielded a few questions about the statement and were able to take the opportunity to again welcome our colleagues to visit the United States during our upcoming convention in Branson MO Next yearrsquos ESCHFOE Congress is the technical meeting which will be held in the United Kingdom near London at Nottingham Forrest at the oldest Marriott Hotel in the world Then the delegates voted to hold

w w wolympiachimneycom bull Phone 1-800-569-1425

Will KozlanskyOwner amp Co-Founder

The NEW Smoothwall Chimney Liner thathas the Perfect Combination of

Weight Ruggedness amp Flexibility

No memory amp very shyexible Smooth Interior One liner multiple applications Available ovalized amp coiled

6 SWEEPING NOVEMBER 12

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Contact us for more information

bull Create the perfect draft for fireplaces stoves BBQs and more

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The Guaranteed Solution to Smoking FireplacesM E C H A N I C A L V E N T I N G O F F I R E P L A C E S

RS Chimney Fan

wwwchimneyfanscominfochimneyfanscomP 8002552923

the 2014 meeting in Serbia then possibly to Germany for the next technical meeting in 2015 and then to Finland in 2016

The last day of the congress Saturday was a more casual day for us delegates to take on some excursions Our first stop was at a castle where we hiked up to the top to enjoy the view It was very enlightening to think about all the history that took place where we stood Our next stop that day was at a very old monastery and for lunch The day wrapped up with a formal banquet

After a long night of entertainment shared with our colleagues Candy and I called it a night knowing we had to awake and pack early the next morning Candy and I planned for an extra day in Vienna for sightseeing We checked into a hotel near the Vienna airport and both wanted room service I laughed when I heard her ordering a burger French fries and a Diet Coke and then repeated back what the other end said ldquoBurger cut fries and diet lightrdquo I looked at her and nodded ldquoyesrdquo She confirmed and we both got a good laugh as they didnrsquot use the term ldquoFrench friesrdquo After a short nap we took a quick walk to pick up a train to downtown Vienna

Early the next morning our flight was supposed to leave at 630 am We arrived at the airport at 400 am to ensure enough time only to find out they didnrsquot have us listed for our boarding passes Fortunately they did find their mistake and were able to give us boarding passes (of course not sitting together) We departed to Amsterdam then to Atlanta only to miss our 530 pm flight out of Atlanta to Tallahassee Florida Luckily we able to rebook on a 730 pm flight back to Tallahassee And what do you know our luggage had beaten us there by a few hours as our two checked bags arrived at the originally-planned time

It felt good to be back on American soil and back home again But as I write this message I am longing for my next trip abroad My hope is that all sweeps will be able to experience the European countries and a piece of the worldrsquos history first hand as I was privileged to do Our profession and industry is worldwide Visiting and building relationships with colleagues from different cultures and gaining insights is always a valuable asset to network and increase valuable knowledge to help move our businesses to the next level

Sweeprsquos Luck to you and your family and God Bless Jay WalkerNCSG President

8 SWEEPING NOVEMBER 12

y family has what sounds like a quaint

Thanksgiving tradition We gather each year at my Auntrsquos home in Southern Indiana for lunch followed by an afternoon spent decorating gingerbread houses Sounds lovely doesnrsquot it Well it has become more so over the years When we first began we had visions of gingerbread houses from craft magazines and morning shows in our minds as we struggled to make royal icing that would be strong enough to hold up those four cookie walls Instead wersquod have so much icing on our clothes and in our hair that wersquod laugh until we were crying

Over the years wersquove each gradually improved our gingerbread construction techniques Several of us bring our own candy to add to the mix of Halloween leftovers to get just that perfect

look Thanks to planning and advanced preparations by my Mom and Aunt I donrsquot remember the last time someone threatened to bring out a hot glue gun to keep their house standing Though if you look at that photo closely yoursquoll still see the huge mess that makes the afternoon memorable

Just like our afternoons of gingerbread construction and decorating therersquos a lot to be said about learning from your mistakes and putting your plans into action I hope that no matter how yoursquove managed perfect your process yoursquore still having fun out there this season

Happy Thanksgiving

MELISSA HEEKE CAENCSG DIRECTOR OF COMMUNICATIONS

EditorrsquosLetter

M

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YOU CLEAN CHIMNEYSWHY NOT CLEAN DUCTS

NOVEMBER 12 SWEEPING 9

10 SWEEPING NOVEMBER 12

TechnicalQampA DENNIS DOBBS NCSG

TECHNICAL ADVISORY CHAIR

A

QHow do I keep my employees

from talking too much and

confusing our customers

It is important especially when in front of customers for one person to be the point person for technical explanations In our profession hopefully this person would be a CSIA

Certified Chimney Sweep When a sweep and his helper are in a customerrsquos home it is very common that the homeowner will be talking to the lead sweep while another family member

strikes up a conversation with the helper It is best to instruct the helper not to get too deep in conversation and let the lead person on the job discuss the specifics of the job at hand You might give your employees a signal to be used when noticing that a conversation is getting out of hand For example if the lead sweep notices that the helperrsquos conversation is beginning to stray then a simple gesture such as a cough or rubbing the nose can signal the helper to focus in order to prevent non-pertinent information and confusion

12 SWEEPING NOVEMBER 12

ecently I noted on the NCSG discussion list that a sweep described his business as a ldquoBUBBLErdquo He felt he was inside this bubble because he had no staff members He had a one-man business He felt his only opportunity to interact

with other sweeps in person was the NCSG convention I have often thought of a one man business as a box but his word of bubble is also a good description

The thoughts he expressed caused me to think about the bubble that every owner of a chimney service business is in Our industry has businesses of all sizes from the one man operations up to companies with a multitude of trucks and with even different locations and includes some who operate different businesses altogether And I see success stories with each type but also hear and see the frustrations of each The amazing thing is that no matter the size the business the basic issues faced by the businesses of different sizes will be similar

For instance all business must be concerned with implementation marketing budgets equipment purchases and maintenance among many other things And they each have their own unique issues they have to face depending on size With the larger business comes staff management where to park the equipment payroll and benefit issues and so many other things With the single person business so often the truck is likely parked at the ownerrsquos home and at times the office may be a place at the kitchen table or perhaps a dedicated place in the home The one man company likely finds that vehicles get longer life require fewer repairs and even have a better appearance at times This is a benefit I suppose of the owner being the only one who drives the equipment

But the key thing each and every business owner must remember is the reason they started the businesshellipto deliver to the business owner their dreams And each and every business owner must remember the development of an excellent business model no matter what the size of their business is the road map to their dreams

Are there advantages to each of the diverse types of operations Of course there are And there are disadvantages as well The key thing is that the business owner realizes that no matter what size he decides the business should be he must have a well-conceived business model to succeed

If you donrsquot have a plan and system to manage each of the issues every business faces no matter what size your business is you will continually and inevitably struggle inside your own particular bubble And if you donrsquot have a viable well-thought-out realistic business model chances are you donrsquot have the plan you need to attend to all the facets of the business that determine your ultimate success Itrsquos as simple as that

In the final analysis each of us decides the box or bubble we want to do business within And each must do some thinking outside of that bubble or it can become a large trap

No matter how large or small our business is there is always the need to network with others with similar business models and that face similar challenges This is one reliable way to get out of the confines of your bubble or box There are others

One of the best ways is to network with industry peers is the often-suggested MIX group Often the network may be participating in an industry internet discussion but this does not give you input from the folks that know you know your skills know your hopes and know your dreams Also these folks can know the walls you face in your life that block your goal attainment Networking with other business owners with an intimate knowledge of your business operation can move you miles ahead I highly advise that each person investigate the MIX concept Likely this is one of the leading educational tools along with the recognized methods of attending conventions and conferences The folks that participate in MIX groups obtain tools sometimes they are small tips sometimes they are game changers This concept also gives you the ability to see from the inside just how effective new methods can be for their business models

BY JERRY ISENHOUR OF CHIMNEY amp VENTING

CONSULTANTS IN CONCORD NCCoachrsquos Corner

The

The Bubble

R

NOVEMBER 12 SWEEPING 13

The key thought is success does not result from the size of a business Rather success is the reward that one has when through careful planning and execution their hopes and dreams are fully realized life is good and things are happening as you dreamed when you started

Decide what your bubble is and go realize your dreams As I often say ask the man in the mirror many times he is the one that can truly assist you in where you want to go

About the Author Jerry Isenhour is an industry consultant and coach who authors a monthly article in Sweeping as a service to the industry For more information about Jerry and how he can assist you individually and your business in your quest for success and you ascent to the next level take a look at his web site wwwchimneyandventingconsultantscom He can be contacted at jerrychimneyandventingconsultantscom or by phone at (704) 425-0217 You can also obtain great business tips from his Facebook page Chimney amp Venting Consultants

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14 SWEEPING NOVEMBER 12

Itrsquos Not Rock-it Science

I n 1992 my wife and I opened a hearth store in our small town In order to please our customers we try our best to get them the items they want The range quickly went from gas logs glass doors and wood burning stoves to prefabricated fireplaces mantels and surrounds One of the hot new items one of our sales

reps was pushing back then was a pre-manufactured rock surround and separate hearth After selling several of these and placing orders for quite a few more we got a call from our supplier that the manufacturer had gone out of business I thought to myself ldquoWell itrsquos only man-made rock How hard could this product be to duplicaterdquo I soon realized that this endeavor was more complicated than I thought It isnrsquot at all like laying brick it is much more creative and complex

After rocking numerous fireplaces in these past years I have developed my own way of laying man-made stone This type of rock is designed to mimic natural rock but it is only one to two inches in depth Manufacturers of these products estimate that the average weight of such products is approximately ten pounds per square foot making it ideal for interior projects Because of this light weight there is no need to reinforce the floor joist One day I was at a customerrsquos home to do a chimney inspection and was admiring her custom natural stone fireplace and I noticed one attribute that natural stone has That is the depth of rocks The natural light in the room highlighted the shadows created by the stone From this point forward I began to use dark almost black mortar for my scratch coat and for sticking the stones to the wall This color gives the look of depth which closely mimics natural stack stone

Every fireplace is different and I always ask the homeowner what their vision is for their fireplace some are much more elaborate than others I try to always give them what they want not what I want In the photos included you will notice the dark scratch coat and that we install the mantel before the rockwork begins You may also notice that on this job we painted the ceiling and wall black because the sheet rock was not finished by painting this black it made it easier for the painter to cut in around the rocks without getting paint on them We painted the firebox black also which helps bring out the shadowing effect of the dark mortar Many of you may be more experienced in this type of work than I am but many may not have ventured in this area yet If you are interested in doing so just go for it Be creative get your hands dirty and remember itrsquos not rock-it science

Chimney Sense DENNIS DOBBS NCSG

TECHNICAL ADVISORY CHAIR

NOVEMBER 12 SWEEPING 15

ldquoMy company uses most products available to chimney contractors but Firesafersquos products and systems are hands-down the very best and the most profitable Great technical support and their constant improvements make the products even better which makes my company stand out over my competitionrdquo Kevin Knight Chadds Ford Chimney Sweeps PA

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When you serve on the NCSG Board of Directors you help lead the chimney industry into the future and can develop leadership management and communication skills that will serve you in your business and personal life You can make an immediate difference in the chimney service industry by helping to determine the organizationrsquos strategic plan and annual budget The new shorter two-year term limits make volunteering easier

NCSG board members are responsible forbull Attending four board meetings each year Two of the meetings are held

at the CSIA Technology Center in Indianapolis (Spring - typically held for three days Summer - typically held for two days) the November meeting is typically held online and via teleconference and the fourth is held immediately before the annual NCSG convention at the host city Travel and lodging expenses are reimbursed for board members attending meetings with the exception of the convention meeting only

bull Participating in the NCSG members-only and board of directorsrsquo electronic discussion lists

bull Communicating with members in region via eNewslinkbull Connecting members to regional legislation affecting the industry

And NCSG board members receivebull Complimentary NCSG Innovation convention registration for you and

your spouse while you serve on the board

bull Networking opportunities at board meetings which help develop life-long friendships with business associates from across the country

The NCSG Governance Committee is now accepting nominations for a representative from NCSG Regions 5 and 6 and one Supplier representative bull Region 5 (Two year term 2013-2015)

Represents Arkansas Colorado Iowa Kansas Louisiana Minnesota Nebraska New Mexico North Dakota Oklahoma South Dakota Texas Wisconsin

bull Region 6 (One year term 2013 - 2014) Represents Voting and Dual members nationwide

bull Supplier Representative (Two year term 2013 - 2015) Represents Supplier and Dual members nationwide

Nomination Deadline - December 4 2012 - Nominations must be mailed to NCSG at 2155 Commercial Drive Plainfield IN 46168 No electronic nomination forms will be accepted

The newly elected directors will be seated at the April 3 2013 board of directors meeting in Branson MO If you would like additional information please feel free to contact NCSG Governance Chair Randy Brooks at hearthhunteraolcom or NCSG Executive Director Mark McSweeney at mmcsweeneyncsgorg

Call for Nominations Board of Directors

16 SWEEPING NOVEMBER 12

Employee or Independent Contractor

BY CHRIS VAN LEEUWEN OF VERACITY INSURANCE SOLUTIONS

Workers compensation is a form of insurance providing wage replacement and medical benefits to employees injured on the job Most employers are required to provide workers compensation and may have potential liability in the event of an employee injury in addition to the financial penalties that may be imposed upon them if they chose not to carry workers compensation coverage

A frequent question received is ldquowho is an employeerdquo It is common for employers to reclassify employees as independent contractors to avoid certain taxes benefits and other liabilities The IRS has developed the ldquo20 Factor Testrdquo to assist employers evaluate whether a worker is an employee or an independent contractor

1 InstructionIs the worker required to comply with employerrsquos instructions about when where and how to work

q Yes q No

2 TrainingIs training required Does the worker receive training from or at the direction of the employer including attending meetings and working with experienced employees

q Yes q No

3 IntegrationAre the workerrsquos services integrated with activities of the company Does the success of the employerrsquos business significantly depend upon the performance of services that the worker requires

q Yes q No

4 Services Rendered Personally Is the worker required to perform the work personally q Yes q No

5 Authority to hire supervise and pay assistantsDoes the worker have the ability to hire supervise and pay assistants for the employer

q Yes q No

6 Continuing Relationship Does the worker have a continuing relationship with the employer q Yes q No

7 Set Hours of Work Is the worker required to follow set hours of work q Yes q No

8 Full-Time Work Required Does the worker work full-time for employer q Yes q No

9 Place of WorkDoes the worker perform on the employerrsquos premises and use the companyrsquos office equipment

q Yes q No

10 Sequence of WorkDoes the worker perform work in a sequence set by the employer Does the worker follow a set schedule

q Yes q No

11 Reporting Obligations Does the worker submit regular written or oral reports to the employer q Yes q No

12 Method of PaymentHow does the worker receive payments Are there regular payments in set amounts

q Yes q No

13 Payments of Business and Travel Expenses Does the worker receive payment for business and travel expenses q Yes q No

14 Furnishing of Tools and Materials Does the worker rely on the employer for tools and materials q Yes q No

15 InvestmentHas the worker made an investment in the facility or equipment used to perform services

q Yes q No

16 Risk of LossIs the payment made to the worker on a fixed basis regardless of profitability or loss

q Yes q No

17 Working for More Than One Company at a Time Does the worker only work for one employer at a time q Yes q No

18 Availability of Services to the General Public Are the services offered to the employer unavailable to the general public q Yes q No

19 Right to Discharge Can the worker be fired by the employer q Yes q No

20 Right to Quit Can the worker quit work at any time q Yes q No

NOVEMBER 12 SWEEPING 17

If you answered ldquoyesrdquo to a high number of the questions above is likely an indication that there is a presence of an employer-employee relationship If a high number is marked ldquonordquo indicates a contractor relationship

A similar test is used in most state to determine status under workersrsquo compensation laws called the ldquoeconomic reality testrdquo This test is often used by the courts to determine independent contractor status and is harder to classify a worker as an independent contractor

In addition to the exposure to possible work related injuries to an ldquoemployeerdquo not being covered the penalties for misclassifying an employee is huge back tax and premiums civil fines interest and other retroactive damages

Refer to the Department of Labor and your local Workforce Departments for more information on the definition of an ldquoindependent contractorrdquo before you reclassify an employee to an independent contractor

About the Author Chris Van Leeuwen has been in the insurance industry since 1985 and is currently the Vice President of SalesCSO at Veracity Insurance Solutions LLC

Member Get a Member Program

Did you know that by promoting membership in the NCSG you help the Guild meet its goals AND you will reap rewards too To take advantage of potential savings on your next NCSG dues simply visit wwwNCSGorg to obtain a copy of the membership application form Make sure you put your name under Item 2 ldquoWho referred you to the NCSGrdquo OR you may send an email to dcorneliusncsgorg and request that NCSG membership information be sent on your behalf to people who should join Please provide the complete contact information ie name address telephone number and email address if available

Your participation in the Member-Get-A-Member program helps strengthen the Guildrsquos membership and allows you to win toobull You get $5000 off membership dues for each new member (1-4

new members)bull You get Free membership Dues (equal to 1 year) when you

recruit 5+ new members

Save some money on your next NCSG dues by simply promoting membership in the NCSG at every opportunity you haveNew Member - has not been a member of the NCSG for at least two (2) years

Hose Master Invented the WheelHose Master Invented the WheelWhen It Comes to Chimney LinersWhen It Comes to Chimney Liners

1964

1983

2000

2012

Pro amp UltraProInvented UltraPro - the only patented roll-lock design light-weight liner with extreme exibility and crush resistance

Redesigned Interlocked Machine TechnologyInnovations are still the core of manufacturing exible chimney liner today

HeavyFlexInvented RectangleFlex OvalFlex and Dial-A-Flex technology

Smooth-N-LiteToday Sam has designed Smooth-N-Lite the light interlocked liner for smoothwall applications Manufactured on the same machine technology he invented in 1964

Meet Sam Foti Hose Master CEO engineer and innovator

In 1964 Sam got involved with interlocked products Identifying the problems associated with manufacturing the hose Sam redesigned the tooling and machinery to not only produce a consistent interlocked hose but to also speed-up the production

Today the results of Sams ingenuity is the technology used throughout the industry in the production of interlocked products His designs not only changed the way that stripwound hose is made but the way that it is used and perceived in the industry

redesigned the tooling and machinery to not only produce a consistent interlocked hose but to also speed-up the production

Today the results of Sams ingenuity is the technology used throughout the industry in the production of interlocked products His designs not only changed the way that stripwound hose is made but the way that it is used and perceived in the industry

SmoothNLite Adindd 2 71212 335 PM

HomeSaverreg Smooth-N-Litetrade Fills the Smoothwall Niche

5-8 Diameters Light 010 stainless strip Available in 304 and 316 stainless steel alloys Interlocked seams are easy to flex Smooth inner wall Crush resistant No memory Ideal for smoothwall application

Now smoothwall liner doesnt have to be stiff and clumsy Because HomeSavers new Smooth-N-Lite gives you smooth without the headache Nestling right into HomeSavers famous family of UltraPro Pro RoundFlex RectangleFlex OvalFlex and Dial-A-Flex liners our new 010 Smooth-N-Lite gives you the superior weight flexibility and strength you need for smooth liner applications

6 times 25 (304-Alloy)

WITH SHIPPING$36786

~Free Freight bull On orders of $1800 or morebull 65rsquo of liner liner and components ship free

Speed Service Selection 8002473305 bull wwwcopperfieldcom

SmoothNLite Adindd 3 71212 335 PM

1964

1983

2000

2012

Pro amp UltraProInvented UltraPro - the only patented roll-lock design light-weight liner with extreme exibility and crush resistance

Redesigned Interlocked Machine TechnologyInnovations are still the core of manufacturing exible chimney liner today

HeavyFlexInvented RectangleFlex OvalFlex and Dial-A-Flex technology

Smooth-N-LiteToday Sam has designed Smooth-N-Lite the light interlocked liner for smoothwall applications Manufactured on the same machine technology he invented in 1964

Meet Sam Foti Hose Master CEO engineer and innovator

In 1964 Sam got involved with interlocked products Identifying the problems associated with manufacturing the hose Sam redesigned the tooling and machinery to not only produce a consistent interlocked hose but to also speed-up the production

Today the results of Sams ingenuity is the technology used throughout the industry in the production of interlocked products His designs not only changed the way that stripwound hose is made but the way that it is used and perceived in the industry

SmoothNLite Adindd 2 71212 335 PM

HomeSaverreg Smooth-N-Litetrade Fills the Smoothwall Niche

5-8 Diameters Light 010 stainless strip Available in 304 and 316 stainless steel alloys Interlocked seams are easy to flex Smooth inner wall Crush resistant No memory Ideal for smoothwall application

Now smoothwall liner doesnt have to be stiff and clumsy Because HomeSavers new Smooth-N-Lite gives you smooth without the headache Nestling right into HomeSavers famous family of UltraPro Pro RoundFlex RectangleFlex OvalFlex and Dial-A-Flex liners our new 010 Smooth-N-Lite gives you the superior weight flexibility and strength you need for smooth liner applications

6 times 25 (304-Alloy)

WITH SHIPPING$36786

~Free Freight bull On orders of $1800 or morebull 65rsquo of liner liner and components ship free

Speed Service Selection 8002473305 bull wwwcopperfieldcom

SmoothNLite Adindd 3 71212 335 PM

20 SWEEPING NOVEMBER 12

Letrsquos start with a few questions Have you noticed the Yellow Pages have become thinner with every new release Do you come across fewer flyers for services in your area Do you see fewer ads on TV for local businesses than you did a year ago Chances are you answered lsquoyesrsquo to at least one of these

Why the migration happened

But now we know the cause ndash In 2012 the average person is far more likely to search for a service online rather than offline The Internet has made it more convenient for us to look up services and in doing so has caused a major shift in the way all businesses should market their services

When one of your customers needs your services you want them to call you In 2000 if they didnrsquot have your phone number memorized they would grab the Yellow Pages and look you up In 2012 if a customer doesnrsquot know your number off the top of their head they are likely to Google you to find your contact info If you havenrsquot made an investment to show up on Googlersquos ldquoPage Onerdquo your competitorrsquos contact information might be displayed before yours ndash even if a customer types in your exact business name

So when Mr and Mrs Smith need their chimney cleaned this fall they arenrsquot going to look up local chimney sweeps in the Yellow Pages ndash they are going to do an Internet search for chimney sweeps in their area and choose a company that seems reliable and professional This happens millions of times every day and not surprisingly has led to many businesses spending their marketing dollars online rather than investing in ldquoold schoolrdquo forms of marketing Tips on what NOT to do

Ten years ago it made perfect sense to market on billboards and in the Yellow Pages but times have changed Businesses that continue to only focus on ldquoold schoolrdquo forms of marketing will find their lead flow diminishing On the other hand successful business owners are able to adapt to changes in consumer trends and todayrsquos consumers are online

As for those companies that happen to still be benefiting from the Yellow Pages thatrsquos great ndash as long as they balance their budget accordingly for this type of media Chances are

Yellow Pages marketing wonrsquot sustain itself much longer so be prepared to move marketing dollars online in the near future There are also many companies that rely on referral customers and word-of-mouth marketing but when potential customers hear about your business they are likely to look your company up online first and you need to make sure yoursquore showing up

Where to begin

For those businesses looking to get their feet wet in online marketing consider starting with basic search engine optimization (SEO) For example ensure that the services you provide are all listed on your Website especially in any headers Same goes for any areas you service ndash Be sure to list those as well (but donrsquot overdo it or it will look messy) Claim your business listing on Google and build up your Facebook Business Page These are all free strategies that you can use to boost your online presence

Depending on the competition in your area this might not be enough to get you on Page One of Google which is where you want to be Businesses looking to maximize their online marketing should consider advanced SEO (Meta tags inbound links) or a Pay-Per-Click service In order to compete in higher traffic target areas these are often necessities Remember all the other chimney sweeps in your area are aiming for Page One placement as well There just isnrsquot enough room for everyone

If you are busy and canrsquot spend your own time managing your online marketing there are many companies that can do it for you ndash you probably hear from them and their ldquoguaranteedrdquo results on a daily basis But be wary about which one you decide to work with Do your research and make sure you find a company you can trust At the end of the day if you have an online marketing plan and are focused on making it grow your business is in great shape

Alain Parcan is the Manager of Marketing for Market Hardware Inc (wwwMarketHardwarecom) and contributed this article Alain is experienced in the fields of Internet Marketing and small business marketing Market Hardware helps Chimney Sweep businesses compete on the Web and offers special discounts for NCSG members Ask Alain any Website or Internet Marketing question by emailing alainmarkethardwarecom or calling 888-381-6925

The Great Marketing Migration

BY ALAIN PARCAN OF MARKET HARDWARE

CSIA Update wwwCSIAorg

Publication for CSIA Certified Chimney Sweepregs

ADVERTISEMENT

INDIANAPOLIS - The United States District Court for the Northern District of Florida has issued a Permanent Injunction and Order on behalf of the Chimney Safety Institute of Americareg (CSIA) against James Joyner Absolute Chimney Sweeps Advanced Fireplace Technicians Chimney Doctor Fireplace Doctor and Orlando Chimney Doctor and any business entity performing chimney cleaning in which Joyner has an ownership interest or control

The order comes after CSIA brought legal action against Joyner in 2012 for repeated unauthorized use of CSIArsquos registered

trademarks including the CSIA Certified Chimney Sweepreg mark on websites and other marketing materials for multiple businesses

ldquoThis is a particularly satisfying victory in that this offender was using our trademark without authorization to inaccurately represent his sweeps in several states as being certified by CSIArdquo says CSIA Executive Director Mark McSweeney CAE

In a settlement agreement Joyner has paid CSIA an undisclosed sum and is indefinitely prohibited from applying for

certification from CSIA and from using CSIArsquos certification logo in conjunction with any of his current or future chimney sweeping businesses

ldquoCSIA Certified Chimney Sweeps work hard to earn and maintain their credential and we owe it to them and to the consuming public who rely on what that credential stands for to protect its legitimacy and credibilityrdquo says CSIA President John Pilger ldquoCSIA is proud of our consistent track record of enforcing the use of our valued trademarkrdquo

Federal ruling protects Chimney Safety Institute of America registered trademark from repeated unauthorized useOrder results in undisclosed settlement paid to CSIA

AlabamaDustin Doty bull The Fireplace Service Center bull Fort Payne

ArizonaAustin Retrum bull Affordable Chimeny Sweep bull Vail

CaliforniaThomas Kezas bull Chim Chiminey Sweep bull Vista

ColoradoMark Roberts bull Chimney Sweeps of America bull Littleton

ConnecticutChristopher Gonsalves bull Millstream Construction bull HebronDavid Heissenbuttel bull DMH amp Associates Inc bull WiltonChad Mitchell bull Northeastern Chimney LLC bull West Hartford

IdahoJoel King bull Kings Roofing Inc bull Mountain Home

IllinoisRichard Moore bull Jiminy Chimney Sweep amp Service bull Lake in the Hill

IndianaTom Meredith bull SaverSystems bull Richmond

KentuckyJoshua Moore bull Mt Sterling

MarylandTJ Davis bull Clean Sweep of AA Co Inc bull MillersvilleBrandon Mowell bull Magic Mountain Inc bull ThurmontChris Anderson bull Monocacy Chimney Care bull MyersvilleBrandon Green bull Monocacy Chimney Care bull Myersville

MassachusettsKevin Cabral bull Ash Away Hearth amp Chimney bull Dartmouth

MissouriBill Bonney bull Bill Bonney Chimney Sweep Service bull Jackson

New HampshireJoseph E Olisky Jr bull Tom Cady Chimney Sweep LLC bull Lebanon

New JerseyRaymond Bond bull Mercer County Chimney

Services bull HamiltonNorth DakotaAnthony Bach bull Cinderfellarsquos bull LidgerwoodOhioTom Rhine bull Chim Cheroo Chimney Sweeps bull GreenwichMichael Lentz bull Eastside Fireplace amp Contracting bull CygnetRobert Wickard bull Eastside Fireplace amp Contracting bull Cygnet

OregonEric Johnston bull American Chimney amp Masonry Inc bull PortlandBryan Wright bull American Chimney amp Masonry Inc bull Portland

PennsylvaniaRon Renninger bull Chester County Hearth amp Home bull Elverson

VirginiaChris Prouty bull Proutyrsquos Chimney Sweep Inc bull Leesburg

WisconsinBrad Freimuth bull The Chimney Guy LLC bull MenashaLuke Maynard bull The Chimney Guy LLC bull Menasha

Congratulations to Our New CSIA Certified Chimney Sweeps

October 12 2012

From Mark McSweeney CAE

Executive Director of the Chimney Safety Institute of America

and the National Chimney Sweep Guild

Earlier this morning NBCrsquos Today Show aired a segment featuring

an undercover investigation on chimney sweeps The Today Show

ldquostingrdquo operation took place at a home in the Northeast where

chimney sweeps were called in for a routine sweeping When

sweeps did not provide a thorough inspection of the homersquos

chimney when recommending repairs or service Today Show

reporters and producers confronted them about their tactics

Ashley Eldridge Chimney Safety Institute of America (CSIA)rsquos

Director of Education served as the lead technical expert for the

segment In his role as Director of Education Ashley is responsible

for the administration of the CSIA Certified Chimney Sweepreg

credentialing program and is a regular spokesperson for CSIA

When presented with the opportunity to participate we knew that

it was our responsibility to help educate the public about what to

expect when hiring a chimney sweep for regular maintenance It is

CSIArsquos mission is to encourage public awareness of issues relating

to chimney and venting performance and safety This segment

serves as a great reminder that homeowners need to do their

homework before inviting contractors into their home

In response to the segment both the Chimney Safety Institute

of America and the National Chimney Sweep Guild have issued

statements to the media introducing the organizationsrsquo programs

as the standard for the industry and outlining steps to take to

verify industry memberships and credentials We believe that the

segment on the Today Show and the industryrsquos response to the

segment will open the door for continued conversations about how

to hire a qualified ethical chimney professional

We encourage you to take this opportunity to proactively share

your experience and credentials with your customers Just like

in any service industry while there may be a few bad apples we

know there are far more of you out there who bring a high level of

professionalism and ethical accountability to the trade To confidently

demonstrate to the consumer that you are among the best of the

best here are a few ways that you can set yourself apart

An Open Letter to the Chimney Service Industry

bull Verify that your contact information is accurate and up-to-date

online at wwwNCSGorg andor wwwCSIAorg

bull Verify that your membership and credentials are accurate and

up-to-date on your own website

bull Invite your customers to verify your memberships and

credentials online at wwwNCSGorg andor wwwCSIAorg

Doing so helps to diminish the impact of competitors who

falsely claim to have those same credentials

bull Provide your customers with references

bull Have a valid certificate of insurance available upon request

bull If your company is a member of NCSG remind your

customers that you have signed the NCSG Code of Ethics

bull If you have CSIA Certified Chimney Sweeps on staff remind

your customers that each individual has signed the CSIA Code

of Ethics and be sure that they are each carrying their photo

identification cards

Both the National Chimney Sweep Guild and the Chimney

Safety Institute of America are here to support the industry

by reminding homeowners of the need for annual chimney

inspections and to help homeowners make informed decisions

about the professionals who will perform those services We

believe that our media outreach brings awareness to these

issues and hope that you through your affiliation with NCSG

and CSIA will benefit from more informed customers

All the best for a safe and successful season

Mark T McSweeney CAE

Executive Director

National Chimney Sweep Guild wwwncsgorg

Office (317) 837-1500 Fax (317) 837-5365

Chimney Safety Institute of America wwwcsiaorg

Office (317) 837-5362 Fax (317) 837-5365

NCSG and CSIA Partners in the Future of Chimneys amp Venting

in America

ADVERTISEMENT

QR code generated on httpqrcodelittleidiotbe

Now you can access more of the industryrsquos favorite seminars in a self-paced online format Itrsquos easy with CSIArsquos eLearning program mdash offered every week

Need to renew your CSIA Certified Chimney Sweep credential You

can now earn all of the CEUs entirely online We offer individual

sessions in affordable bundles so you can earn just the CEUs you

need $39 per session $99 for 3 sessions or $149 for 5 sessions

Ready to get started Learn more and register right now

W W W C S I A O R G E L E A R N I N G( 3 1 7 ) 8 3 7 - 5 3 6 2

Good for you your business and your busy schedule

Online review sessions also available weekly

Now you can access more of the industryrsquos favorite seminars in a self-paced online format Itrsquos easy with CSIArsquos eLearning program mdash offered every week

Need to renew your CSIA Certified Chimney Sweep credential You

can now earn all of the CEUs entirely online We offer individual

sessions in affordable bundles so you can earn just the CEUs you

Good for you your business and your busy schedule

ADVERTISEMENT

CSIA 2013Education CalendarAs of 102212 - Schedule subject to change Please contact the Chimney Safety Institute of America prior to making travel arrangements

Register today at wwwCSIAorg or call us at (317) 837-5362

Hate to travel CSIArsquos online education is now oered weeklyCSIA Certication Review Sessions Chimney Physics Lining Masonry with Stainless Steel and eLearning

The CSIA Technology Center is located near Indianapolis Indiana

National Chimney Sweep Training School April 29 ndash May 4 2013 | CSIA Technology Center

June 24 ndash 29 2013 | CSIA Technology Center

August 12 ndash 17 2013 | CSIA Technology Center

September 30 ndash October 5 2013 | CSIA Technology Center

Fundamentals of sweeping and inspection of chimney systems equipment operation health and safety considerations and step-by-step instruction in codes clearances standards and practices

Installing and Troubleshooting Gas Hearth AppliancesJuly 15ndash19 2013 | CSIA Technology Center

Service and installation including appliance standards combustion requirements pipe sizing and installation troubleshooting carbon monoxide testing and fuel conversion

CEUs 4-T 4-CS 4-HS 4-CL NFI CEUs 16 T

Chimney Physics March 4-5 2013 | CSIA Technology Center

Diagnosis and resolution of chimney performance problems solving air pressure problems identifying the symptoms of indoor air pollutants

determining combustion air requirements for vented appliances in a two-day in-person formatCSIA CEUs 3-T 3-CS 3-HS 3-CL NFI CEUs 4 E

Inspection and Report WritingMay 16ndash17 2013 | CSIA Technology Center

Chimney inspections and evaluations report writing including regional and environmental

inuences eective photo documentation digital organization and administrative procedures

CSIA Certied Chimney Sweepreg Review amp ExamJanuary 25 2013 | Jamison Masonry Restoration - Oreland PA

February 8 2013 | CSIA Technology Center

March 15 2013 | Orlando FL

April 3 2013 | Branson MO

April 26 2013 | Manchester NH

May 3 2013 | Scranton PA

June 7 2011 | CSIA Technology Center

June 28 2013 | Richmond VA

July 9 2013 | Oceanside CA

August 2 2013 | CSIA Technology Center

August 9 2013 | Kansas City MO

September 13 2013 | Atlantic City NJ

October 18 2013 | Latham NY

November 15 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the exams The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125-CS 125-HS 125 CL NFI CEUs 6 T

| CSIA Technology Center

CSIA Certied Dryer Exhaust Technicianreg Review February 7 2013 | Arlington VA

April 3 2013 | Branson MO

August 1 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the CSIA Certied Dryer Exhaust Technicianreg exam The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125 CS 1-HS 1-CL NFI CEUs 4 E

NOVEMBER 12 SWEEPING 25

ProgressiveProgressivePerksBY DEBBIE CORNELIUS

MEMBERSHIP DEVELOPMENT COORDINATOR

Cheaper ndash Is It Always Better

A few years ago one of the NCSG Board members decided to change his general liability insurance from Stratus Insurance now known as Veracity Insurance Solutions to a local agent who was able to get them general liability insurance for less money than his company was paying through Stratus Unfortunately he had a claim and found he was not covered properly The claim was denied costing them Shortly after he renewed coverage through Stratus and has been with them ever since

So often we have a tendency to only look at what it is going to cost us that we donrsquot read the fine print to see just exactly what the product wersquore buying entails and covers There are some very important items you need to make sure your current policy covers

bull Are you covered for incidents involving creosote andor sootbull Are you classified correctly to reflect the work you performbull Does your current policy provide coverage for inspectionsbull Are your limits of liability adequate

Veracity Insurance Solutions includes coverage for creosote in their insurance package This package also includes installationtool coverage that covers the owner and employeersquos tools as well as equipmentproduct the insured is contracted to install

If you prefer to deal with a person who handles your auto and other personal insurance Veracity will be happy to work with your local insurance agent

and it wonrsquot cost you any extra Contact Veracity today to see how they can meet your needs

Chelsea Ciena Program UnderwriterVeracity Insurance Solutions866-395-1308Chelseaveracityinscom

Made in the USA | Est 1998 | 8003352534 | whitecapscom

Wood amp Pellet Stoves and InsertsWe have a wide range of wood amp pellet stoves to fit any application In stock ready to ship Order by 3 PM EST and it ships the same day

NXT- I Wood Stove FP - 45 Pellet Stove

MonacoWood Burning Fireplace

XTD 15 IWood Insert

Purchase any Flame Stove or Insert between now and 123112 and receive a free grillgriddle or firewood moisture meter

OR

FREE WITHPURCHASE

CSIA 2013Education CalendarAs of 102212 - Schedule subject to change Please contact the Chimney Safety Institute of America prior to making travel arrangements

Register today at wwwCSIAorg or call us at (317) 837-5362

Hate to travel CSIArsquos online education is now oered weeklyCSIA Certication Review Sessions Chimney Physics Lining Masonry with Stainless Steel and eLearning

The CSIA Technology Center is located near Indianapolis Indiana

National Chimney Sweep Training School April 29 ndash May 4 2013 | CSIA Technology Center

June 24 ndash 29 2013 | CSIA Technology Center

August 12 ndash 17 2013 | CSIA Technology Center

September 30 ndash October 5 2013 | CSIA Technology Center

Fundamentals of sweeping and inspection of chimney systems equipment operation health and safety considerations and step-by-step instruction in codes clearances standards and practices

Installing and Troubleshooting Gas Hearth AppliancesJuly 15ndash19 2013 | CSIA Technology Center

Service and installation including appliance standards combustion requirements pipe sizing and installation troubleshooting carbon monoxide testing and fuel conversion

CEUs 4-T 4-CS 4-HS 4-CL NFI CEUs 16 T

Chimney Physics March 4-5 2013 | CSIA Technology Center

Diagnosis and resolution of chimney performance problems solving air pressure problems identifying the symptoms of indoor air pollutants

determining combustion air requirements for vented appliances in a two-day in-person formatCSIA CEUs 3-T 3-CS 3-HS 3-CL NFI CEUs 4 E

Inspection and Report WritingMay 16ndash17 2013 | CSIA Technology Center

Chimney inspections and evaluations report writing including regional and environmental

inuences eective photo documentation digital organization and administrative procedures

CSIA Certied Chimney Sweepreg Review amp ExamJanuary 25 2013 | Jamison Masonry Restoration - Oreland PA

February 8 2013 | CSIA Technology Center

March 15 2013 | Orlando FL

April 3 2013 | Branson MO

April 26 2013 | Manchester NH

May 3 2013 | Scranton PA

June 7 2011 | CSIA Technology Center

June 28 2013 | Richmond VA

July 9 2013 | Oceanside CA

August 2 2013 | CSIA Technology Center

August 9 2013 | Kansas City MO

September 13 2013 | Atlantic City NJ

October 18 2013 | Latham NY

November 15 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the exams The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125-CS 125-HS 125 CL NFI CEUs 6 T

CSIA Certied Dryer Exhaust Technicianreg Review February 7 2013 | Arlington VA

April 3 2013 | Branson MO

August 1 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the CSIA Certied Dryer Exhaust Technicianreg exam The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125 CS 1-HS 1-CL NFI CEUs 4 E

26 SWEEPING NOVEMBER 12

REGION 5

REGION 6

NCSG Charter Members

Paul Bourque Huntsville AL

Don Leavitt San Diego CA

David Harris Broken Arrow Oklahoma

Dan Wheeler Santa Rosa CA

John Cline Menlo Park CA

Dale Meisinger N Augusta SC

Alan Hisey St Louis MO

Eva B Horton Greenwich CT

Harry Richart Hasbrouck Heights NJ

NewNCSGNewNCSGMembers

REGION 2

REGION 1

REGION 4

REGION 3

NCSG REGIONS

REGION 1

Connecticut Vermont Massachusetts New York Maine Rhode Island New Hampshire

REGION 2

Delaware District of Columbia Maryland New Jersey Pennsylvania

REGION 3

Alabama Florida Georgia Mississippi North Carolina South Carolina Tennessee Virginia West Virginia

REGION 4

Illinois Indiana Kentucky Michigan Missouri Ohio

REGION 5

Arkansas Colorado Iowa Kansas Louisiana Minnesota Nebraska New Mexico North Dakota Oklahoma South Dakota Texas Wisconsin

REGION 6

Alaska Arizona California Hawaii Idaho Montana Nevada Oregon Utah Washington Wyoming

CONNECTICUTLorenzo Costa bull Diamond Duct Inc bull LindenhurstBernadette A Singh bull Wellworth Maintenance Corp bull BayshoreWesley J Harvey bull Harvey Wesley J bull Eden

MARYLANDGary Clift bull Fire-Safe Chimney SweepsGT Clift Inc bull Pasadena

PENNSYLVANIAH Richard Garten bull Above All Chimney Sweeps bull Seasterville

NEW JERSEYRaymond Bond bull Mercer County Chimney Services bull Hamilton

GEORGIAArvydas Didas bull Atlanta Chimney Worx LLC bull AtlantaJonathan Clements bull Atlanta Fireplace Specialists bull Atlanta

ILLINOISRichard M Moore bull Jiminy Chimney Sweep amp Service bull Lake in the Hills

OHIOMichael Lentz bull Eastside Fireplace amp Contracting bull CygnetKenneth Jackson bull 360 Home ServicesFireplace Pros bull Columbus

MICHIGANDustin Meyers bull Grand Rapids Air Duct amp Chimney bull Comstock

TEXASWilliam Vehon bull 1st Choice Chimney LLC bull Flower Mound

COLORADOSean Peck bull Ashes Away LLC bull Durango

CALIFORNIA Erik Hvolboll bull Carmichael Chimney Sweep bull SacramentoSteve Adcock bull Able Hearth and Home bull Antioch

NOVEMBER 12 SWEEPING 27

The 2012 ndash 2013 offers are being added daily in the ldquoMembers Onlyrdquo section of the NCSG website at wwwNCSGorg So start checking for these new offers each week These coupons will be good until June 30 2013

Airjet Division of Continental Industries bull Alpha American Company bull Condar Company bull Copperfield Chimney Supply bull Duct Cleanersrsquo Supply bull Dynacote LLC bull Earthcore Industries LLC bull ENERVEX Inc bull Firesafe Industries bull Fireside Distributors bull HY-C

Company bull Lifetime Chimney Supply bull Lindemann Chimney Supply bull Matters of the Hearth bull Meyer Machine amp Equipment bull National Chimney Supply bull Olympia Chimney Supply bull SaverSystems bull Smoktite LLC bull SNEWS ndash The Chimney Sweep News bull

Stove Builder International Inc (SBI) bull Ventech Industries Inc bull Wakefield Brush bull Wohler USA Inc bull Z-Flex

These are just a few of the many offers available to you as a member of the National Chimney Sweep Guild Visit wwwNCSGorg to learn more and to start saving

2012 ndash 2013 SWEEPS ADVANTAGE COUPON PROGRAM

Referral Reward for Non-Profits

Your non-profit can benefit when new NCSG Members mention your organization under Item 2 ldquoWho referred you to the NCSGrdquo on the NCSG membership application or you may send an email to membershipncsgorg and request that NCSG membership information be sent on your behalf to companies who should join Please provide the complete contact information ie name address telephone number and email address if available

Eligible Organizations Non-profit organizations (ie State and Regional Chimney Sweep Guilds HPBA Affiliates)

Referral Reward $100 per New NCSG Voting or Dual Member

Reward Earned Upon receipt of NCSG membership application and payment (full or first installment)

Reward Paid Paid to the organization within 10 business days of receipt of membership application and payment

New Member - Has not been a member of the NCSG for at least two (2) years

Airjet Div of Continental Industries

SAVE UP TO $13150 off Suggested Retail of any 8-inch All Fuel Decorative Chimney

Housing Kits

SAVE UP TO $11150 off Suggested Retail of any 6-inch All Fuel Decorative Chimney

Housing Kits

SAVE UP TO $10850 off Suggested Retail of any B-Vent (Gas) Decorative Chimney

Housing Kits ndash 48rdquo by 17rdquosquare

SAVE UP TO $9150 off Suggested Retail of any B-Vent (Gas) Decorative Chimney

Housing Kits ndash 36rdquo by 17rdquo square

CONDAR COMPANY

SAVE UP TO 4040 OFF Retail for Condar Custom-made Mesh Fireplace Screens for big

and odd size installs

SAVE UP TO $75FREE Design Service on a Condar Custom- Designed Stovepipe

Thermometer

SAVE UP TO ndashSavings Vary FREE shipping and a FREE pair of black screen pulls when you buy Condar Mesh Fireplace Screens (in stock sizes of 16rdquo to 36rdquo height)

Matters of the Hearth

SAVE UP TO $250 $250 off your first Quali-Fyre Purchase

SAVE UP TO $300 FREE shipping on first purchase

SAVE UP TO $250 FREE upgrade to a red firebrick interior

Effective September 1 2012

28 SWEEPING NOVEMBER 12

Congratulations - you all have accomplishments You support your family your employees and their families your vendors and you provide comfort and safety for your customers

So why do I run into far too many business owners who seem to have the ldquoWhat is your business worthrdquo question hanging over them like ominous rain clouds forming on the horizon

Do you feel pressure to increase the value of your business without fully understanding why what to do how to do it and when to do it

You have the opportunity to take your business and your life into any direction you choose So letrsquos start with the why ndash why are you in business today

Do you just love what you do Is your business a place to escape from issues you donrsquot want to deal with Do you need to continue to build wealth for retirement Does your why include consideration for family partners or co-owners or key employees or customers

For most the decision to sell or keep a business in the family is for retirement reasons It could also be to transition into a new business or career change such as a transition into a smaller

less stressful business or consulting role Perhaps you are seeking more diversity or less risk in your assets

Take out a piece of paper and write down your rdquowhysrdquo You may find that this does not take long to complete and can take a load off of your mind

Now what can you do Take a second piece of paper and write down why you would want to pass on or sell your business This is a great exercise to complete

You may uncover concerns about burning out becoming ill or injured lawsuits regulation or a host of other issues that just are not fun to deal with Are these concerns sapping your energy preventing you from making positive contributions to your business

Everyone has this tradeoff ndash life versus business Is giving up your life for your business worth it

At this point it is easy to fall into a pessimistic trap ndash get depressed and stop the process Or worse start blaming other people and become paralyzed in your day to day activities Have others told you that you have been a bit grumpy or tense lately

Business Valuation ndash Why What How When

BY BRIAN NOE CHFCreg CLTC

NOVEMBER 12 SWEEPING 29

Now is the time to take out a third piece of paper and write up a gratitude list What are you grateful for You should easily be able to come up with at least 100 people activities memories accomplishments and the beat goes on

Your gratitude list should enable you to throw the lsquopessimistic whysrsquo out the window and move on to a life you can look forward to

How do you want to live your life after you leave your business What are your financial requirements to achieve your goals This may seem like an arduous task but can be completed in just several hours with the right approach

Wouldnrsquot it be great if you found out you are in a position to lsquoretirersquo or lsquotransitionrsquo to a new endeavor NOW with little effort

The freedom to know what you want to do and what you need to do to fulfill it should give you your emotional time and enthusiasm back to move on to developing and implementing a plan

How to do what you need to do is a set of circumstances that is unique to you We do not have the space here to include even the basics of business and life valuation 101

The recommendation I want to make is to start this process NOW It will only take a few hours to answer the why questions ndash and only several hours more to determine what you need to do to achieve your why

Start the above and you can start to see the day when you your family and important others are finally rewarded for all of your hard work and sacrifice

Let Life Happen ndash Enjoy It

About the Author Brian Noe of MW Financial Group Ltd was a guest speaker at the NCSG 2011 convention held in Hartford CT where he discussed How to Get Out of Business and The Economy and Animal Spirits Brian has a son Eric who served four years in the US Army Eric is ranked first in his class with a degree in Computer Science is working in his field and plans on attending graduate school in 2013 His daughter Kara recently graduated undergraduate school with distinction and is planning to attend graduate school to become a Physiciansrsquo Assistant Brian thoroughly enjoys helping others spend more time with their families and friends while becoming financially successful He can be reached at (860) 606-0834 or Brian_NoeMWFinancialcom

hellip when opportunity calls we answer 1-800-875-8118

wwwcomnetmessagecom

Benefits of Answering Service

Award Winning Telephone Agents

Never Miss A Call

Better Time Management

Appointment Scheduling

Affordable

NCSG Innovation 2013 bull April 4-7 bull Branson MO

Company___________________________________ Address ____________________________________ City State ZIP ________________________________ Phone ______________________________________Fax ________________________________________Email _____________________________________ Check here to opt-in to email from exhibitors

REGISTRANT INFORMATION Please write name as you would like it to appear on your badge Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________ Registration Total $ ___________________

Showboat Branson Belle Tickets ($29each) Qty _______ Cruise Total $ ___________________ 2013 Convention Patch ($3each - Pickup on-site) Qty ________ Patch Total $ ___________________ PROMO CODE ___________________ $ ___________________

Payment Method Check ___________________ Visa MC AmEx

Account __________________________________ Card Security Code _____________ Exp __________Name on Card _______________________________ Signature ___________________________________

PAYMENT INFORMATION

GRAND TOTAL

For Office Use Only O2CR C2F AUTH _______________OrgID ________________ Profile ID ___________________RECrsquoD BY _____________ DATE ______________________

Advanced convention registation closes March 14

STANDARD RATES

Until 1913

11013- 21413

After21413

Primary $499 $549 $599Spouse 299 349 3991st Additional 449 499 5492nd Additional 399 449 4993+ Additional 349 399 449Single Day 279 279 279Banquet Only 89 89 89Tradeshow Only 79 79 79Child banquet tickets are available for kids 12 and under

NCSG MEMBER RATES

Until 1913

11013- 21413

After21413

Primary $399 $449 $499Spouse 199 249 2991st Additional 349 399 4492nd Additional 299 349 3993+ Additional 249 299 349Single Day 179 179 179Banquet Only 69 69 69Tradeshow Only 49 49 49Senior Members $100 $100 $100

MAIL TO National Chimney Sweep Guild 2155 Commercial Drive Plainfield IN 46168

FAX TO (317) 837-5365 CALL (317) 837-1500

REGISTER ONLINE NCSGorginnovationNCSG also accepts direct debit payments

Please contact Candice Bradbury at (317) 837-1500 or cbradburyncsgorg for more information

Cancellations must be made in writing and sent toNCSG 2155 Commercial Drive Plainfield IN 46168

Refund Policy Prior to 1913 90 11013-21413 75 No refunds are available after 21413

Chartered Cruise and Dinner ShowShowboat Branson Belle

-- Additional Registration Required --$29person - Join us aboard the Showboat

Branson Belle on the evening of April 4 for the spectacular ldquoMade in the USArdquo dinner show and a two-hour cruise on Table Rock Lake

No matter how you define success you will find something at NCSG Innovation 2013 that will stretch your imagination test your technical abilities and get that light bulb over your head to appear

From many perspectives one common theme has tied together all of NCSGrsquos convention and trade show events That theme is innovation Innovation is ldquodoing outside of the boxrdquo to make both work and personal lives more comfortable and enjoyable American chimney service businesses must remain on the cutting edge of innovation and our convention is your ticket to a more successful future

About BransonThe NCSG Innovation 2013 Convention and Trade Show will be held at the Chateau on the Lake in Branson Missouri Branson is located 40 miles south of Springfield and nestled in the heart of the Ozark Mountains Southwest Missouri is home of some of the most picturesque and breathtaking natural views in the country Rest assured we realize that we may have a little competition for our attendeesrsquo attention and wersquore working on creative ways to keep them engaged and on the tradeshow floor

About Chateau on the LakeThe Chateau on the Lake Resort Spa amp Convention Center in Branson Missouri is perfect for all kinds of stays Pack up the family - small dog included - and come for a vacation No matter what type of get-away you seek our extraordinary ldquoCastle in the Ozarksrdquo is here for you

Chateau on the Lake in Branson is the only AAA Four-Diamond Lake Resort in Missouri It has complimentary indoor and outdoor parking three amazing res-taurants first class relaxation at Spa Chateau and a full service Marina on Table Rock Lake

Hotel reservations are now being accepted for NCSG Innovation 2013 at Chateau on the Lake in Branson MO Just call 1-888-333-LAKE (5253) and mention that yoursquore with the National Chimney Sweep Guild to lock in rates starting at $129 for a mountain view and $134 for a lake view

NCSG Innovation 2013April 4-7 at Chateau on the Lake in Branson MO

For more info visit wwwNCSGorginnovation

Chartered Cruise and ldquoMade in the USArdquo Dinner Show

Showboat Branson Belle -- Additional $29person Registration Required --

Join fellow sweeps and industry friends for a two-hour chartered dinner cruise aboard the Showboat Branson Belle The eveningrsquos entertainment is a show called Made In The USA featuring Janice Martin the worldrsquos only aerial violinist and the five-member all-male vocal group The ShowMen in a patriotic musical tribute to America NCSG Innovation 2013 attendees and guests can experience this ALL-IN-ONE dinner show and cruise at a significantly discounted rate which has been even further discounted through a generous sponsorship from Olympia Chimney Supply Chartered Cruise and Dinner Show tickets are available for an additional fee ($29person) through the regular registration process

NCSG Innovation 2013 bull April 4-7 bull Branson MO

Company___________________________________ Address ____________________________________ City State ZIP ________________________________ Phone ______________________________________Fax ________________________________________Email _____________________________________ Check here to opt-in to email from exhibitors

REGISTRANT INFORMATION Please write name as you would like it to appear on your badge Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________ Registration Total $ ___________________

Showboat Branson Belle Tickets ($29each) Qty _______ Cruise Total $ ___________________ 2013 Convention Patch ($3each - Pickup on-site) Qty ________ Patch Total $ ___________________ PROMO CODE ___________________ $ ___________________

Payment Method Check ___________________ Visa MC AmEx

Account __________________________________ Card Security Code _____________ Exp __________Name on Card _______________________________ Signature ___________________________________

PAYMENT INFORMATION

GRAND TOTAL

For Office Use Only O2CR C2F AUTH _______________OrgID ________________ Profile ID ___________________RECrsquoD BY _____________ DATE ______________________

Advanced convention registation closes March 14

STANDARD RATES

Until 1913

11013- 21413

After21413

Primary $499 $549 $599Spouse 299 349 3991st Additional 449 499 5492nd Additional 399 449 4993+ Additional 349 399 449Single Day 279 279 279Banquet Only 89 89 89Tradeshow Only 79 79 79Child banquet tickets are available for kids 12 and under

NCSG MEMBER RATES

Until 1913

11013- 21413

After21413

Primary $399 $449 $499Spouse 199 249 2991st Additional 349 399 4492nd Additional 299 349 3993+ Additional 249 299 349Single Day 179 179 179Banquet Only 69 69 69Tradeshow Only 49 49 49Senior Members $100 $100 $100

MAIL TO National Chimney Sweep Guild 2155 Commercial Drive Plainfield IN 46168

FAX TO (317) 837-5365 CALL (317) 837-1500

REGISTER ONLINE NCSGorginnovationNCSG also accepts direct debit payments

Please contact Candice Bradbury at (317) 837-1500 or cbradburyncsgorg for more information

Cancellations must be made in writing and sent toNCSG 2155 Commercial Drive Plainfield IN 46168

Refund Policy Prior to 1913 90 11013-21413 75 No refunds are available after 21413

Chartered Cruise and Dinner ShowShowboat Branson Belle

-- Additional Registration Required --$29person - Join us aboard the Showboat

Branson Belle on the evening of April 4 for the spectacular ldquoMade in the USArdquo dinner show and a two-hour cruise on Table Rock Lake

No matter how you define success you will find something at NCSG Innovation 2013 that will stretch your imagination test your technical abilities and get that light bulb over your head to appear

From many perspectives one common theme has tied together all of NCSGrsquos convention and trade show events That theme is innovation Innovation is ldquodoing outside of the boxrdquo to make both work and personal lives more comfortable and enjoyable American chimney service businesses must remain on the cutting edge of innovation and our convention is your ticket to a more successful future

About BransonThe NCSG Innovation 2013 Convention and Trade Show will be held at the Chateau on the Lake in Branson Missouri Branson is located 40 miles south of Springfield and nestled in the heart of the Ozark Mountains Southwest Missouri is home of some of the most picturesque and breathtaking natural views in the country Rest assured we realize that we may have a little competition for our attendeesrsquo attention and wersquore working on creative ways to keep them engaged and on the tradeshow floor

About Chateau on the LakeThe Chateau on the Lake Resort Spa amp Convention Center in Branson Missouri is perfect for all kinds of stays Pack up the family - small dog included - and come for a vacation No matter what type of get-away you seek our extraordinary ldquoCastle in the Ozarksrdquo is here for you

Chateau on the Lake in Branson is the only AAA Four-Diamond Lake Resort in Missouri It has complimentary indoor and outdoor parking three amazing res-taurants first class relaxation at Spa Chateau and a full service Marina on Table Rock Lake

Hotel reservations are now being accepted for NCSG Innovation 2013 at Chateau on the Lake in Branson MO Just call 1-888-333-LAKE (5253) and mention that yoursquore with the National Chimney Sweep Guild to lock in rates starting at $129 for a mountain view and $134 for a lake view

NCSG Innovation 2013April 4-7 at Chateau on the Lake in Branson MO

For more info visit wwwNCSGorginnovation

Chartered Cruise and ldquoMade in the USArdquo Dinner Show

Showboat Branson Belle -- Additional $29person Registration Required --

Join fellow sweeps and industry friends for a two-hour chartered dinner cruise aboard the Showboat Branson Belle The eveningrsquos entertainment is a show called Made In The USA featuring Janice Martin the worldrsquos only aerial violinist and the five-member all-male vocal group The ShowMen in a patriotic musical tribute to America NCSG Innovation 2013 attendees and guests can experience this ALL-IN-ONE dinner show and cruise at a significantly discounted rate which has been even further discounted through a generous sponsorship from Olympia Chimney Supply Chartered Cruise and Dinner Show tickets are available for an additional fee ($29person) through the regular registration process

November 19-23 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

November 26-30 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 3-7 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 10-14 2012CSIA (online) - Chimney Physics

Dates amp Events

Please send notice of your events

for NCSG Dates amp Events listings at

mmcmahonncsgorg for inclusion here

in weekly posts to the discussion list

and online at wwwNCSGorgdates The

event must be considered educational or

informative for the industry (sales events

and open houses will not be listed)

- CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 14-19 2012AHIT Home Inspection Training CSIA Technology Center For more information please contact jhuebnerahitcom

December 17-21 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 24-28 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 31- January 4 2013CSIA (online) - Chimney Physics

- CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

January 7-11 2013CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

January 14-18 2013CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician

AND AS ALWAYS

uuml Direct Vent Pro uuml Pellet Vent Prouuml Class ADuraTech

bull Same Day Shipment bull 16 Toll Free Lines To Assist You bullbull Proud Supplier Member To The NCSG bull

Serving Sweeps for 35+ Years

LARGEST INVENTORY

LOWEST PRICES

HEADQUARTERS

Itrsquos In Stock

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Serving Sweeps for 35+ Years

32 SWEEPING NOVEMBER 12

NOVEMBER 12 SWEEPING 33

otivation Everybody wants it Just about

everything we do is affected by it Itrsquos a billion

dollar industry studied and preached by many

but truly understood and embraced by few I

myself subscribe to all sorts of blogs and article feeds related to

the topic When I go conferences I love to hear a good motivational

speaker But what truly motivates us

Irsquom guessing the answer to that question varies for all of us

Deciding what to have for dinner may be motivated by our desire

to lose weight our budget or maybe simply some food we saw on

TV Making the decision to attend a business conference may be

motivated by the speakers the topics the location or the cost Even

reading this magazine is a motivated behavior

So during this time of year when many sweeps seem to be motivated

by trying to keep up with the relative seasonal high pace of business

I decided to do a little research Not surprisingly there is no shortage

of information out there on the topic but I did run across a couple

of things that caught my attention and I thought were worthwhile to

pass along

One article in particular was written by a small business

entrepreneur (which is the first key to catching my attention) and

business coach Nancy Wurtzel She talks about both external and

internal forces that impact our motivation and the role they play in

our everyday business decisions and she encourages us to take the

time to examine those factors for each of us that truly and uniquely

make us tick

Specifically Wurtzel offers seven factors to motivate the motivational

thought process Inspiration goals networking self-reward exercise

organization and of course external stimulation from motivational

speakers and authors

What is your inspiration What are you truly interested in and

inspired by Whatever it is itrsquos critical to getting and staying

motivated If yoursquore note interested in your business you canrsquot

expect to stay motivated to succeed in it for the long term On the

other hand if you are excited about what you are doing you will be

persistent even when challenged and your energy and intensity will

help you thrive

Are you setting goals Short and long-term goal setting is vital for any

business owner This is hardly business savvy news but itrsquos amazing

how many small businesses donrsquot do this in a measurable way And

many of those that do forget to go back and review their goals to see

where they are and adjust as needed How could you possibly be

motivated if you are unsure about the direction and progress of your

company

Network whenever you can with peers and other small business

owners The isolation of working alone can be one of the most

difficult parts of entrepreneurship or frankly being the boss in any

BY MARK MCSWEENEY CAEEXECUTIVE DIRECTOR

Perspective

Worthwhile Motivation

ldquoMotivation is one of the most powerful driving forces in the workplace It can mean the difference between tremendous success and failurerdquo ndash Nancy Wurtzel

M

34 SWEEPING NOVEMBER 12

organization Gaining support from others is motivating Itrsquos hard to

move mountains by yourself However building off the energy and

inspiration of others who are in similar positions those mountains

can become merely small hills just waiting to be traveled By all

means network with other sweeps but donrsquot limit it to that Even

when businesses are not related there is a lot of common ground

between small businesses and plenty of opportunities to work

together

Reward yourself You know how hard you work Even when

you work smart you still tend to work hard Itrsquos human nature

particularly for the entrepreneurial mind But all work and no play

can be a big mistake Motivation will drop quickly of you never take

time away from the work you are doing So plan frequent rewards

for yourself They donrsquot have to be huge getaways though every once

in a while thatrsquos a good idea too And in between the rewards when

you have the inevitable bad day deal with it learn what you can

from it and then put it behind you The great Emerson said ldquoFinish

each day and be done with it You have done what you could Some

blunders and absurdities have crept in forget them as soon as you

can Tomorrow is a new day You shall begin it serenely and with too

high a spirit to be encumbered with your old nonsenserdquo

Take care of yourself Wersquove all heard that there is a powerful

connection between the mind and the body When we get busy

itrsquos easy to begin to neglect on or the other Exercise and cut back

on some of the unhealthy foods (note I didnrsquot say get rid of them

entirely that may be part of your self-reward) Exercise breaks donrsquot

have to be huge blocks of time and you donrsquot need to spend money

joining a gym or hiring a personal trainer if thatrsquos not what yoursquore

into But do something It will make you feel better and doing that

can help keep your mind fresh

Get organized Okay for those of you who have seen my desk you

know paper management is not my forte While I do keep myself

organized in other ways every once in a while I need to set aside

time to tackle the stacks and clean my desk off so that I can start

fresh I always feel better afterward Beyond the paper take a look

at opportunities to really get organized by creating business systems

that will help you streamline your operations and once you do the

ongoing challenge is to keep yourself on track by maintaining these

systems If you canrsquot do it on your own donrsquot be afraid to bring in

someone who can help you another great benefit of networking

Keep yourself motivated There is no shortage of motivational ideas

and materials out there for the taking Itrsquos hard to go through a

day without being exposed to books CDs blogs seminars videos

and more There are even apps for your smart phone So who do

you trust Who do you listen to How do you get through all the

motivational clutter out there and actually find someone who can

get you fired up about working and improving your business If you

have a business mentor get suggestions from him or her If yoursquore

networking with other small business

owners ask them what has worked

for them If they are in the same boat

you are maybe you can experiment

together

Jim Rohn says that life is worthwhile

when you learn try stay and care

Constantly challenge yourself to learn

what you can do to keep on top of

your game mentally and physically

Try your best to make a difference in

your life even when at first you donrsquot

succeed Stay in the game that you have

committed to play and see it through

And care about what you are doing

who you are doing it with and who

you are doing it for Do these things

with a passion and motivation is sure

to follow

Until next time I continue to wish you

every success

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1-800-582-1392

NOVEMBER 12 SWEEPING 35

Display Ad Index

Darwin Awards

Have you snapped a photo of a peculiar chimney in your area that made you shake your head in disbelief

Send it to Melissa Heeke at mheekencsgorg for publication in Sweeping Or mail it to NCSG 2155 Commercial Drive Plainfield IN 46168

Page Advertiser Phone Email or Website Address

34 Ahrens Chimney Technique 800-582-1392 ahrenschimneyqwestofficenet

21-24 Chimney Safety Institute of America 317-837-5362 wwwCSIAorg

17 Cobra Chimney Caps 888-463-0636 salescobrachimneycom

29 Communications Network Inc 800-875-8118 tkempercomnetmessagecom

19 Copperfield 800-247-3305 wwwcopperfieldcom

6 ENERVEX Inc 800-255-2923 infochimneyfanscom

15 Firesafe Industries Inc 800-545-6607 wwwfiresafeinccom

18 Hose Master 800-221-2319 bobdanielshosemastercom

10 ICP 508-695-7000 wwwchimneycapscom

BC Lifetime Chimney Supply LLC 877-234-7473 wwwlifetimechimneysupplycom

7 Lindemann Chimney Company 800-722-7230 wwwlindemannchimneycom

34 MC Refractory 760-956-1884 wwwmcrefractorycom

8 Meyer Machine amp Equipment 800-728-3828 wwwmeyermachinecom

4 National Chimney Supply 800-897-8481 wwwnationalchimneysupplycom

11 New England Chimney Supply 888-900-8106 wwwNECS-BEST-FLEXcom

5 Olympia Chimney Supply 800-569-1425 wwwolympiachimneycom

13 Sand Hill Wholesale 800-258-5496 wwwsandhillwholesalecom

3 Smoktite 866-439-0069 wwwsmoktitecom

32 Sweeprsquos Choice 866-880-3473 infosweepsamericacom

9 Thermocrete 866-439-0069 wwwthermocreteusacom

25 Whitecaps 800-335-2534 wwwwhitecapscom

This photo was taken by our tech Wes Thornton and we really donrsquot know what to say about it other than ldquoNo way am I getting up thererdquo

Enjoy Jessica Addams Barnhill Chimney Company Jessica Addams

36 SWEEPING NOVEMBER 12

ClassifiedsGotta chimney question Sizing Codes Call Royal Edwards Make Royal your tech department CALL NOW 813-982-0219 for on-call tech support Continuing Education special bonus ndash ask how you can get the Friday morning E-Blast for FREE CALL NOW 813-982-0219

GasVent Software for Sizing Chimneys only $195 Call 1-800-648-9523 for more info and visit wwwelitesoftcom to download a free trial version

Chimney Sweep business for sale in the Northern Rocky Mountains of New Mexico Services a large area with three ski resorts in the service area Equipment and signed three year contracts goes with the business Business is well established For pricing and other info please email your questions to ridgeriders1gmailcom

CLASSIFIED ADS FREE FOR NCSG MEMBERSMembers can run one 35 word classified free each year Regularly classified ads are $2word or $1word for NCSG members Classified ads are non-commissionable and must be pre-paid To place a classified ad please contact Megan McMahon at mmcmahonncsgorg or (317) 837-1500

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Do you Pre-Screen Your EmployeesLABORCHEX a valuable employment background screening service since 1985 offers discounted pricing to all NCSG members There are no set up fees or minimum orders and many results are completed within 24 hours Members will simply complete a few forms via a secure website after the applicant has authorized the screening by signing a release Results will be provided on the website and by email or fax Not only will NCSG members lower turnover costs enhance safety and security and save $$ from day one - all screenings comply with federal laws and regulations bull Lower Turnover Costsbull Reduce Negligent Hiring Issuesbull Maintain Productive Worksitesbull Enhance Safety amp Securitybull Save $$ from Day One For more information on how to take advantage of this benefit go to the ldquoMembers Onlyrdquo section of wwwNCSGorg to access member benefits and discount information

TwittercomDntMoveFirewood

TweetThatsWhatTreeSaid to spread the message

TwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewood

TweetTweetTweetTweetTweetThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid to spread the messageto spread the messageto spread the messageto spread the messageto spread the messageto spread the message

FacebookcomDontMoveFirewood

Join us on Facebook to get up-to-date information and safe burning tips

FacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewood

Join us on Facebook to get up-to-date information and safe burning tips and safe burning tips

TwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewood

FacebookcomDontMoveFirewoodFacebookcomDontMoveFirewood

Spread the word not the pest

org

National Chimney Sweep Guild2155 Commercial DrivePlainfield IN 46168

1210

NEW CUSTOMERS BUY 2 GET 1 FREEQUALITY SERVICE AND THE BEST PRICES YEAR ROUNDSingle Wall 316L 6 x 25 $288Single Wall 316L 6 x 35 $368Smooth Wall 316L 6 x 25 $313Smooth Wall 316L 6 x 35 $403FOR BULK ORDERS AND MORE SIZES

CALL 877234PIPEVisit our website wwwLifetimeChimneySupplycom

Fire Safety Improved Performance Easy and Effective Cleaning Long-term Preservation

WHY DO YOUR CUSTOMERS NEEDA LIFETIME CHIMNEY LINER

Lifetime chimney liners offer the best protection against dangerous

conditions caused by improperly vented appliances misused

wood stoves poor construction and excessive moisture They improve

draft flow are easy to clean and help extend the life of your chimney

FREESHIPPINGWITH YOUR KITPURCHASE

FREESHIPPINGWITH YOUR KITPURCHASE

Page 4: November 2012

2 SWEEPING NOVEMBER 12

ResourcePage

TECHNICAL ADVISORY COUNCIL

Chris Prior Masonry Construction and Restoration and Priorfire

Fireboxes 317-203-0088 x 2

Jim Brewer Gas Venting and NFPA 54

317-203-0088 x 3

John Pilger Oil Flue Sizing Relining or NFPA 31

317-203-0088 x 4

Randy Brooks IRC NFPA 211 or Customer Communications

317-203-0088 x 5

Bart Ogden Stainless Steel Lining Video Scanning and Narrative

Report Writing 317-203-0088 x 6

Fred Joy Installation and Venting of Pellet Stoves

317-203-0088 x 7

Jay Walker Dryer Vents

317-203-0088 x 8

Rett RasmussenVented and Vent Free Gas Logs and Controls

317-203-0088 x 9

Rich Martinez Dryer Vents or Masonry

317-203-0088 x

Rich Rua General Sweeping or Relining

317-203-0088 x 0

Committee Chairs and Task Forces for 2012-2013Bylaws

Diane Pilger(631) 863-2460

chimneygalaolcom

Convention Site SelectionDiane Pilger

(631) 863-2460chimneygalaolcom

Discussion ListBo Tasso

(815) 645-8103bobotassocom

EthicsMark Stoner

(615) 459-2546ashbustersaolcom

FinanceMark Maynard(920) 830-1920

markchimneyguycom

GovernanceRandy Brooks(805) 646-8961

hearthhunteraolcom

Government AffairsPhil Mitchell

(603) 659-7776sootskiaolcom

International RelationsSteve Pietila

(503) 644-0393steveamerican-chimneycom

Long Range PlanningDiane Pilger

(631) 863-2460chimneygalaolcom

MembershipBob Ferrari

(530) 221-3331bobflueseasoncom

NFPA 211 RepresentativeRandy Brooks(805) 646-8961

hearthhunteraolcom

NFPA 31 RepresentativeJohn Pilger

(631) 863-2460chimneymanaolcom

NFPA 54 RepresentativeJim Brewer

(757) 523-2400jbrewermagic-sweepcom

Technical Advisory CouncilDennis Dobbs(256) 845-9814

infofireplaceservicescentercom

Public Awareness Task ForceRob Lindemann(847) 918-7994

Roblindemannchimneycom

ADVERTISING RATES for Sweeping The Journal of Chimney amp Venting Technology may be obtained by contacting Malisa Minetree at (317) 815-4688 or SweepingAdsindyrrcom

Design by Laura Houser Design bull laurahousercom bull (317) 213-7497

President Region 3Jay Walker

(850) 562-4692 bull presidentncsgorg

Vice PresidentAt-Large

Diane Pilger(631) 863-2460 bull chimneygalaolcom

Treasurer Region 5Mark Maynard

(920) 830-1920 bull markchimneyguycom

SecretaryJeremy Biswell

(913) 236-7141 bull fluesbrothersyahoocom

Region 1Phil Mitchell

(603) 659-7776 bull sootskiaolcom

Region 2Bob Fleer

(410) 544-7600 bull bobfleeraolcom

Region 4Ken Hoelscher

(937) 833-0505 bull kenabbeyroadchimneysweepscom

Region 6Bob Ferrari

(530) 941-5818 bull bobflueseasoncom

At-Large DirectorsDennis Dobbs

(256) 845-9814 bull infofireplaceservicecentercom

Fred Joy(785) 986-6432 bull joyfredmlivecom

Supplier RepresentativeEdmund Poplawski

(570) 504-7107 bull epoplawskiolympiachimneycom

NCSG BOARD OF DIRECTORS 2011-2012

Mark McSweeney CAE Executive Director

mmcsweeneyncsgorg

Melissa Heeke CAE Director of Communications amp

Marketing mheekencsgorg

Ashley Eldridge COI CPP Director of Education

ashleyncsgorg

Candice Bradbury Director of Finance

cbradburyncsgorg

Megan McMahon Office Manager

mmcmahonncsgorg

Debbie Cornelius Membership Development

Coordinator dcorneliusncsgorg

Donna Lee Kasmer CSIA Certification Coordinator

dkasmercsiaorg

Sharon AndersonProgram Coordinatorsandersonncsgorg

STAFF

2155 Commercial Drive Plainfield IN 46168

(317) 837-1500 Fax (317) 837-5365

NCSG encourages industry partners to submit press release and articles to Melissa Heeke Sweeping Editor at mheekencsgorg Submissions should contain items of interest or importance to the chimney and venting industry Submissions should not contain direct solicitations prices or a call to action on the part of our readers Submissions may contain images or artwork attached in a jpg format

In all cases NCSG reserves the right to edit submissions to fit space limitations keep the release and publish at a later date or refuse to publish the release for any reason Neither publishing nor refusing to publish the submission should be considered a statement of NCSGrsquos opinion regarding the release

NCSG further reserves the right to reject at any time any advertising determined not to be in keeping with the publicationsrsquo standards Acceptance of advertising by Sweeping magazine does not necessarily constitute endorsement of products or services advertised NCSG does not make any effort to review or substantiate claims made by advertisers

copy 2012 National Chimney Sweep Guild 2155 Commercial Drive Plainfield IN 46168 (317) 837-1500

NATIONAL CHIMNEY SWEEP GUILD

Be advised that advice given by NCSGrsquos Technical Advisory Council (TAC) reflects best practices of the chimney sweeping industry However we are unable to account for any particular type of situation since regional variations in construction practices and additional environmental physical and geographical factors necessarily vary the level of service appropriate for a particular fireplace andor chimney Additionally local laws and ordinances may govern andor supersede the information and any recommendations provided Final determinations are the responsibility of a local professional with first-hand knowledge of the situation and the local Authority Having Jurisdiction (AHJ) Neither NCSG nor any member of TAC will be held liable for any damages whatsoever resulting from the use of or reliance on information provided by anyone associated with TAC By your use of this member benefit you acknowledge acceptance of these terms

To contact any member of the Technical Advisory Council please call (317) 203-0088 and select the extension for the person who is best qualified to answer your question

Dennis Dobbs Technical Advisory Council Chair

Installation or Service of Direct Vent Gas Appliances 317-203-0088 x 1

NOVEMBER 12 SWEEPING 3

JAY WALKERNCSG PRESIDENT Forward ForwardForward

Moving

fter NCSG hosted the ESCHFOE technical meeting in Indianapolis last summer I started to better understand our involvement and the benefit of networking with fellow leaders from abroad The Europeans who visited last year for our technical meeting and workshops have reported that the

experience was very informative and even ldquoover the toprdquo so to speak They were able to gain insight into the nuts and bolts of the industry here in the United States

This year I had the pleasure as NCSG President to attend the ESCHFOE political meeting Having flown all around the country in the last 10 years or so with two excursions to Argentina in South America on hunting trips had me comfortable with traveling over to Europe With that said I still went to a travel agent for my itinerary to ensure any knowledgeable insights and practicalities of their expertise

My partner in life Candy was my travel partner for the trip as well We started our travels mid-day on September 18 2012 We arrived to our gate at the airport in Atlanta early only to find that our flight was delayed for an hour Having time on our hands we went back to the refreshment stand at the concourse and enjoyed a relaxing beverage At 345 we arrived back to our gates only to find everyone boarded and we just were making check-in before they shut the door to the plane Once on board in our economy comfort seats we again ndash had to wait as the announcement came across that the plane couldnrsquot depart until a proper first aidCPR device had arrived I think we waited an additional 45 minutes at the gate before our plane departed We touched down some nine hours later in Amsterdam Of course our connector flight to Vienna Austria had already departed so we found the nearest ldquotransfer stationrdquo to gain help to further our trip itinerary The DeltaKLM representative smiled when he handed me new boarding passes and said ldquoYou board in 15 minutes to depart to Prague Czech Republic The gate is across the airport so you will have to hurryrdquo

We were once again the last to board Once in Prague we repeated the procedure of rebooking our tickets to Vienna all the while knowing our baggage probably wasnrsquot following us In Vienna they knew we were coming

but they had a full flight to Klagenfurt Of course in the small airport of Klagenfurt some 26 hours later after our trip begun just as we figured no luggage We did learn that our two checked bags were still in Amsterdam Once they arrived they would taxi the luggage to us at our lodging in Poumlrtschach The final leg was a quick taxi ride to the hotel where we found our home for the next four days I texted Mark McSweeney only to find out that his flight was also delayed and rerouted through Frankfurt Germany

We were invited to come down to the lobby in the early evening for refreshments before dinner was served for the opening reception Having traveled for many hours without a change of clothing we felt a little uncomfortable Fortunately the representatives from the United Kingdom befriended us and we shared many stories and laughter that night and most every day after

The next morning (I think it was morning) the wakeup call sounded and it felt as if we had just laid down for sleep I called the front desk to get an update on our luggage and they told me to look outside my

mer

ry d

esig

n

A Smoking Hot DealBuy Six Get One Free

Save even more with Pallet Purchasing

A

4 SWEEPING NOVEMBER 12 w w wolympiachimneycom bull Phone 1-800-569-1425

Will KozlanskyOwner amp Co-Founder

The NEW Smoothwall Chimney Liner thathas the Perfect Combination of

Weight Ruggedness amp Flexibility

No memory amp very shyexible Smooth Interior One liner multiple applications Available ovalized amp coiled

room door in the hallway Glory be There was our luggage This was very pleasing as I needed my suit for the first day of the meetings and I also needed to reduce the tension in my ever-loving partner After a quick breakfast I arrived in the meeting room where the delegation had gathered there I met up with our Executive Director Mark McSweeney who arrived late the night before

The business meetings were somewhat informative but were also filled with somewhat formal administrative updates that every organization must go through time to time I was reminded of Englandrsquos Parliament as I sat listening to dozens of translators and the presenters all talking at the same time in the crowded room The meetings continued for the following two days The delegates discussed issues like our UL listing for appliances and products In Europe the labeling is the ldquoCE Marksrdquo Testing for the CE Marks is repeated every two years to the most stringent requirements Another topic I found to be interesting was the discussion of ldquofine dust measurementsrdquo similar to our EPA requirements High efficiency appliances in Europe are referred to as ldquofine dust appliancesrdquo A general brochure about the six main objectives for sweeps to accomplish while at a clientrsquos appliance was discussed as well

I had submitted a prepared statement which had already been shared with all delegates present and to the ESCHFOE board In our verbal updates Mark and I fielded a few questions about the statement and were able to take the opportunity to again welcome our colleagues to visit the United States during our upcoming convention in Branson MO Next yearrsquos ESCHFOE Congress is the technical meeting which will be held in the United Kingdom near London at Nottingham Forrest at the oldest Marriott Hotel in the world Then the delegates voted to hold

w w wolympiachimneycom bull Phone 1-800-569-1425

Will KozlanskyOwner amp Co-Founder

The NEW Smoothwall Chimney Liner thathas the Perfect Combination of

Weight Ruggedness amp Flexibility

No memory amp very shyexible Smooth Interior One liner multiple applications Available ovalized amp coiled

6 SWEEPING NOVEMBER 12

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RS Chimney Fan

wwwchimneyfanscominfochimneyfanscomP 8002552923

the 2014 meeting in Serbia then possibly to Germany for the next technical meeting in 2015 and then to Finland in 2016

The last day of the congress Saturday was a more casual day for us delegates to take on some excursions Our first stop was at a castle where we hiked up to the top to enjoy the view It was very enlightening to think about all the history that took place where we stood Our next stop that day was at a very old monastery and for lunch The day wrapped up with a formal banquet

After a long night of entertainment shared with our colleagues Candy and I called it a night knowing we had to awake and pack early the next morning Candy and I planned for an extra day in Vienna for sightseeing We checked into a hotel near the Vienna airport and both wanted room service I laughed when I heard her ordering a burger French fries and a Diet Coke and then repeated back what the other end said ldquoBurger cut fries and diet lightrdquo I looked at her and nodded ldquoyesrdquo She confirmed and we both got a good laugh as they didnrsquot use the term ldquoFrench friesrdquo After a short nap we took a quick walk to pick up a train to downtown Vienna

Early the next morning our flight was supposed to leave at 630 am We arrived at the airport at 400 am to ensure enough time only to find out they didnrsquot have us listed for our boarding passes Fortunately they did find their mistake and were able to give us boarding passes (of course not sitting together) We departed to Amsterdam then to Atlanta only to miss our 530 pm flight out of Atlanta to Tallahassee Florida Luckily we able to rebook on a 730 pm flight back to Tallahassee And what do you know our luggage had beaten us there by a few hours as our two checked bags arrived at the originally-planned time

It felt good to be back on American soil and back home again But as I write this message I am longing for my next trip abroad My hope is that all sweeps will be able to experience the European countries and a piece of the worldrsquos history first hand as I was privileged to do Our profession and industry is worldwide Visiting and building relationships with colleagues from different cultures and gaining insights is always a valuable asset to network and increase valuable knowledge to help move our businesses to the next level

Sweeprsquos Luck to you and your family and God Bless Jay WalkerNCSG President

8 SWEEPING NOVEMBER 12

y family has what sounds like a quaint

Thanksgiving tradition We gather each year at my Auntrsquos home in Southern Indiana for lunch followed by an afternoon spent decorating gingerbread houses Sounds lovely doesnrsquot it Well it has become more so over the years When we first began we had visions of gingerbread houses from craft magazines and morning shows in our minds as we struggled to make royal icing that would be strong enough to hold up those four cookie walls Instead wersquod have so much icing on our clothes and in our hair that wersquod laugh until we were crying

Over the years wersquove each gradually improved our gingerbread construction techniques Several of us bring our own candy to add to the mix of Halloween leftovers to get just that perfect

look Thanks to planning and advanced preparations by my Mom and Aunt I donrsquot remember the last time someone threatened to bring out a hot glue gun to keep their house standing Though if you look at that photo closely yoursquoll still see the huge mess that makes the afternoon memorable

Just like our afternoons of gingerbread construction and decorating therersquos a lot to be said about learning from your mistakes and putting your plans into action I hope that no matter how yoursquove managed perfect your process yoursquore still having fun out there this season

Happy Thanksgiving

MELISSA HEEKE CAENCSG DIRECTOR OF COMMUNICATIONS

EditorrsquosLetter

M

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Click or Call to hear how Meyer Machine amp Equipment

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YOU CLEAN CHIMNEYSWHY NOT CLEAN DUCTS

NOVEMBER 12 SWEEPING 9

10 SWEEPING NOVEMBER 12

TechnicalQampA DENNIS DOBBS NCSG

TECHNICAL ADVISORY CHAIR

A

QHow do I keep my employees

from talking too much and

confusing our customers

It is important especially when in front of customers for one person to be the point person for technical explanations In our profession hopefully this person would be a CSIA

Certified Chimney Sweep When a sweep and his helper are in a customerrsquos home it is very common that the homeowner will be talking to the lead sweep while another family member

strikes up a conversation with the helper It is best to instruct the helper not to get too deep in conversation and let the lead person on the job discuss the specifics of the job at hand You might give your employees a signal to be used when noticing that a conversation is getting out of hand For example if the lead sweep notices that the helperrsquos conversation is beginning to stray then a simple gesture such as a cough or rubbing the nose can signal the helper to focus in order to prevent non-pertinent information and confusion

12 SWEEPING NOVEMBER 12

ecently I noted on the NCSG discussion list that a sweep described his business as a ldquoBUBBLErdquo He felt he was inside this bubble because he had no staff members He had a one-man business He felt his only opportunity to interact

with other sweeps in person was the NCSG convention I have often thought of a one man business as a box but his word of bubble is also a good description

The thoughts he expressed caused me to think about the bubble that every owner of a chimney service business is in Our industry has businesses of all sizes from the one man operations up to companies with a multitude of trucks and with even different locations and includes some who operate different businesses altogether And I see success stories with each type but also hear and see the frustrations of each The amazing thing is that no matter the size the business the basic issues faced by the businesses of different sizes will be similar

For instance all business must be concerned with implementation marketing budgets equipment purchases and maintenance among many other things And they each have their own unique issues they have to face depending on size With the larger business comes staff management where to park the equipment payroll and benefit issues and so many other things With the single person business so often the truck is likely parked at the ownerrsquos home and at times the office may be a place at the kitchen table or perhaps a dedicated place in the home The one man company likely finds that vehicles get longer life require fewer repairs and even have a better appearance at times This is a benefit I suppose of the owner being the only one who drives the equipment

But the key thing each and every business owner must remember is the reason they started the businesshellipto deliver to the business owner their dreams And each and every business owner must remember the development of an excellent business model no matter what the size of their business is the road map to their dreams

Are there advantages to each of the diverse types of operations Of course there are And there are disadvantages as well The key thing is that the business owner realizes that no matter what size he decides the business should be he must have a well-conceived business model to succeed

If you donrsquot have a plan and system to manage each of the issues every business faces no matter what size your business is you will continually and inevitably struggle inside your own particular bubble And if you donrsquot have a viable well-thought-out realistic business model chances are you donrsquot have the plan you need to attend to all the facets of the business that determine your ultimate success Itrsquos as simple as that

In the final analysis each of us decides the box or bubble we want to do business within And each must do some thinking outside of that bubble or it can become a large trap

No matter how large or small our business is there is always the need to network with others with similar business models and that face similar challenges This is one reliable way to get out of the confines of your bubble or box There are others

One of the best ways is to network with industry peers is the often-suggested MIX group Often the network may be participating in an industry internet discussion but this does not give you input from the folks that know you know your skills know your hopes and know your dreams Also these folks can know the walls you face in your life that block your goal attainment Networking with other business owners with an intimate knowledge of your business operation can move you miles ahead I highly advise that each person investigate the MIX concept Likely this is one of the leading educational tools along with the recognized methods of attending conventions and conferences The folks that participate in MIX groups obtain tools sometimes they are small tips sometimes they are game changers This concept also gives you the ability to see from the inside just how effective new methods can be for their business models

BY JERRY ISENHOUR OF CHIMNEY amp VENTING

CONSULTANTS IN CONCORD NCCoachrsquos Corner

The

The Bubble

R

NOVEMBER 12 SWEEPING 13

The key thought is success does not result from the size of a business Rather success is the reward that one has when through careful planning and execution their hopes and dreams are fully realized life is good and things are happening as you dreamed when you started

Decide what your bubble is and go realize your dreams As I often say ask the man in the mirror many times he is the one that can truly assist you in where you want to go

About the Author Jerry Isenhour is an industry consultant and coach who authors a monthly article in Sweeping as a service to the industry For more information about Jerry and how he can assist you individually and your business in your quest for success and you ascent to the next level take a look at his web site wwwchimneyandventingconsultantscom He can be contacted at jerrychimneyandventingconsultantscom or by phone at (704) 425-0217 You can also obtain great business tips from his Facebook page Chimney amp Venting Consultants

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14 SWEEPING NOVEMBER 12

Itrsquos Not Rock-it Science

I n 1992 my wife and I opened a hearth store in our small town In order to please our customers we try our best to get them the items they want The range quickly went from gas logs glass doors and wood burning stoves to prefabricated fireplaces mantels and surrounds One of the hot new items one of our sales

reps was pushing back then was a pre-manufactured rock surround and separate hearth After selling several of these and placing orders for quite a few more we got a call from our supplier that the manufacturer had gone out of business I thought to myself ldquoWell itrsquos only man-made rock How hard could this product be to duplicaterdquo I soon realized that this endeavor was more complicated than I thought It isnrsquot at all like laying brick it is much more creative and complex

After rocking numerous fireplaces in these past years I have developed my own way of laying man-made stone This type of rock is designed to mimic natural rock but it is only one to two inches in depth Manufacturers of these products estimate that the average weight of such products is approximately ten pounds per square foot making it ideal for interior projects Because of this light weight there is no need to reinforce the floor joist One day I was at a customerrsquos home to do a chimney inspection and was admiring her custom natural stone fireplace and I noticed one attribute that natural stone has That is the depth of rocks The natural light in the room highlighted the shadows created by the stone From this point forward I began to use dark almost black mortar for my scratch coat and for sticking the stones to the wall This color gives the look of depth which closely mimics natural stack stone

Every fireplace is different and I always ask the homeowner what their vision is for their fireplace some are much more elaborate than others I try to always give them what they want not what I want In the photos included you will notice the dark scratch coat and that we install the mantel before the rockwork begins You may also notice that on this job we painted the ceiling and wall black because the sheet rock was not finished by painting this black it made it easier for the painter to cut in around the rocks without getting paint on them We painted the firebox black also which helps bring out the shadowing effect of the dark mortar Many of you may be more experienced in this type of work than I am but many may not have ventured in this area yet If you are interested in doing so just go for it Be creative get your hands dirty and remember itrsquos not rock-it science

Chimney Sense DENNIS DOBBS NCSG

TECHNICAL ADVISORY CHAIR

NOVEMBER 12 SWEEPING 15

ldquoMy company uses most products available to chimney contractors but Firesafersquos products and systems are hands-down the very best and the most profitable Great technical support and their constant improvements make the products even better which makes my company stand out over my competitionrdquo Kevin Knight Chadds Ford Chimney Sweeps PA

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PatentedPatented The most advanced chimney liner in the world

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When you serve on the NCSG Board of Directors you help lead the chimney industry into the future and can develop leadership management and communication skills that will serve you in your business and personal life You can make an immediate difference in the chimney service industry by helping to determine the organizationrsquos strategic plan and annual budget The new shorter two-year term limits make volunteering easier

NCSG board members are responsible forbull Attending four board meetings each year Two of the meetings are held

at the CSIA Technology Center in Indianapolis (Spring - typically held for three days Summer - typically held for two days) the November meeting is typically held online and via teleconference and the fourth is held immediately before the annual NCSG convention at the host city Travel and lodging expenses are reimbursed for board members attending meetings with the exception of the convention meeting only

bull Participating in the NCSG members-only and board of directorsrsquo electronic discussion lists

bull Communicating with members in region via eNewslinkbull Connecting members to regional legislation affecting the industry

And NCSG board members receivebull Complimentary NCSG Innovation convention registration for you and

your spouse while you serve on the board

bull Networking opportunities at board meetings which help develop life-long friendships with business associates from across the country

The NCSG Governance Committee is now accepting nominations for a representative from NCSG Regions 5 and 6 and one Supplier representative bull Region 5 (Two year term 2013-2015)

Represents Arkansas Colorado Iowa Kansas Louisiana Minnesota Nebraska New Mexico North Dakota Oklahoma South Dakota Texas Wisconsin

bull Region 6 (One year term 2013 - 2014) Represents Voting and Dual members nationwide

bull Supplier Representative (Two year term 2013 - 2015) Represents Supplier and Dual members nationwide

Nomination Deadline - December 4 2012 - Nominations must be mailed to NCSG at 2155 Commercial Drive Plainfield IN 46168 No electronic nomination forms will be accepted

The newly elected directors will be seated at the April 3 2013 board of directors meeting in Branson MO If you would like additional information please feel free to contact NCSG Governance Chair Randy Brooks at hearthhunteraolcom or NCSG Executive Director Mark McSweeney at mmcsweeneyncsgorg

Call for Nominations Board of Directors

16 SWEEPING NOVEMBER 12

Employee or Independent Contractor

BY CHRIS VAN LEEUWEN OF VERACITY INSURANCE SOLUTIONS

Workers compensation is a form of insurance providing wage replacement and medical benefits to employees injured on the job Most employers are required to provide workers compensation and may have potential liability in the event of an employee injury in addition to the financial penalties that may be imposed upon them if they chose not to carry workers compensation coverage

A frequent question received is ldquowho is an employeerdquo It is common for employers to reclassify employees as independent contractors to avoid certain taxes benefits and other liabilities The IRS has developed the ldquo20 Factor Testrdquo to assist employers evaluate whether a worker is an employee or an independent contractor

1 InstructionIs the worker required to comply with employerrsquos instructions about when where and how to work

q Yes q No

2 TrainingIs training required Does the worker receive training from or at the direction of the employer including attending meetings and working with experienced employees

q Yes q No

3 IntegrationAre the workerrsquos services integrated with activities of the company Does the success of the employerrsquos business significantly depend upon the performance of services that the worker requires

q Yes q No

4 Services Rendered Personally Is the worker required to perform the work personally q Yes q No

5 Authority to hire supervise and pay assistantsDoes the worker have the ability to hire supervise and pay assistants for the employer

q Yes q No

6 Continuing Relationship Does the worker have a continuing relationship with the employer q Yes q No

7 Set Hours of Work Is the worker required to follow set hours of work q Yes q No

8 Full-Time Work Required Does the worker work full-time for employer q Yes q No

9 Place of WorkDoes the worker perform on the employerrsquos premises and use the companyrsquos office equipment

q Yes q No

10 Sequence of WorkDoes the worker perform work in a sequence set by the employer Does the worker follow a set schedule

q Yes q No

11 Reporting Obligations Does the worker submit regular written or oral reports to the employer q Yes q No

12 Method of PaymentHow does the worker receive payments Are there regular payments in set amounts

q Yes q No

13 Payments of Business and Travel Expenses Does the worker receive payment for business and travel expenses q Yes q No

14 Furnishing of Tools and Materials Does the worker rely on the employer for tools and materials q Yes q No

15 InvestmentHas the worker made an investment in the facility or equipment used to perform services

q Yes q No

16 Risk of LossIs the payment made to the worker on a fixed basis regardless of profitability or loss

q Yes q No

17 Working for More Than One Company at a Time Does the worker only work for one employer at a time q Yes q No

18 Availability of Services to the General Public Are the services offered to the employer unavailable to the general public q Yes q No

19 Right to Discharge Can the worker be fired by the employer q Yes q No

20 Right to Quit Can the worker quit work at any time q Yes q No

NOVEMBER 12 SWEEPING 17

If you answered ldquoyesrdquo to a high number of the questions above is likely an indication that there is a presence of an employer-employee relationship If a high number is marked ldquonordquo indicates a contractor relationship

A similar test is used in most state to determine status under workersrsquo compensation laws called the ldquoeconomic reality testrdquo This test is often used by the courts to determine independent contractor status and is harder to classify a worker as an independent contractor

In addition to the exposure to possible work related injuries to an ldquoemployeerdquo not being covered the penalties for misclassifying an employee is huge back tax and premiums civil fines interest and other retroactive damages

Refer to the Department of Labor and your local Workforce Departments for more information on the definition of an ldquoindependent contractorrdquo before you reclassify an employee to an independent contractor

About the Author Chris Van Leeuwen has been in the insurance industry since 1985 and is currently the Vice President of SalesCSO at Veracity Insurance Solutions LLC

Member Get a Member Program

Did you know that by promoting membership in the NCSG you help the Guild meet its goals AND you will reap rewards too To take advantage of potential savings on your next NCSG dues simply visit wwwNCSGorg to obtain a copy of the membership application form Make sure you put your name under Item 2 ldquoWho referred you to the NCSGrdquo OR you may send an email to dcorneliusncsgorg and request that NCSG membership information be sent on your behalf to people who should join Please provide the complete contact information ie name address telephone number and email address if available

Your participation in the Member-Get-A-Member program helps strengthen the Guildrsquos membership and allows you to win toobull You get $5000 off membership dues for each new member (1-4

new members)bull You get Free membership Dues (equal to 1 year) when you

recruit 5+ new members

Save some money on your next NCSG dues by simply promoting membership in the NCSG at every opportunity you haveNew Member - has not been a member of the NCSG for at least two (2) years

Hose Master Invented the WheelHose Master Invented the WheelWhen It Comes to Chimney LinersWhen It Comes to Chimney Liners

1964

1983

2000

2012

Pro amp UltraProInvented UltraPro - the only patented roll-lock design light-weight liner with extreme exibility and crush resistance

Redesigned Interlocked Machine TechnologyInnovations are still the core of manufacturing exible chimney liner today

HeavyFlexInvented RectangleFlex OvalFlex and Dial-A-Flex technology

Smooth-N-LiteToday Sam has designed Smooth-N-Lite the light interlocked liner for smoothwall applications Manufactured on the same machine technology he invented in 1964

Meet Sam Foti Hose Master CEO engineer and innovator

In 1964 Sam got involved with interlocked products Identifying the problems associated with manufacturing the hose Sam redesigned the tooling and machinery to not only produce a consistent interlocked hose but to also speed-up the production

Today the results of Sams ingenuity is the technology used throughout the industry in the production of interlocked products His designs not only changed the way that stripwound hose is made but the way that it is used and perceived in the industry

redesigned the tooling and machinery to not only produce a consistent interlocked hose but to also speed-up the production

Today the results of Sams ingenuity is the technology used throughout the industry in the production of interlocked products His designs not only changed the way that stripwound hose is made but the way that it is used and perceived in the industry

SmoothNLite Adindd 2 71212 335 PM

HomeSaverreg Smooth-N-Litetrade Fills the Smoothwall Niche

5-8 Diameters Light 010 stainless strip Available in 304 and 316 stainless steel alloys Interlocked seams are easy to flex Smooth inner wall Crush resistant No memory Ideal for smoothwall application

Now smoothwall liner doesnt have to be stiff and clumsy Because HomeSavers new Smooth-N-Lite gives you smooth without the headache Nestling right into HomeSavers famous family of UltraPro Pro RoundFlex RectangleFlex OvalFlex and Dial-A-Flex liners our new 010 Smooth-N-Lite gives you the superior weight flexibility and strength you need for smooth liner applications

6 times 25 (304-Alloy)

WITH SHIPPING$36786

~Free Freight bull On orders of $1800 or morebull 65rsquo of liner liner and components ship free

Speed Service Selection 8002473305 bull wwwcopperfieldcom

SmoothNLite Adindd 3 71212 335 PM

1964

1983

2000

2012

Pro amp UltraProInvented UltraPro - the only patented roll-lock design light-weight liner with extreme exibility and crush resistance

Redesigned Interlocked Machine TechnologyInnovations are still the core of manufacturing exible chimney liner today

HeavyFlexInvented RectangleFlex OvalFlex and Dial-A-Flex technology

Smooth-N-LiteToday Sam has designed Smooth-N-Lite the light interlocked liner for smoothwall applications Manufactured on the same machine technology he invented in 1964

Meet Sam Foti Hose Master CEO engineer and innovator

In 1964 Sam got involved with interlocked products Identifying the problems associated with manufacturing the hose Sam redesigned the tooling and machinery to not only produce a consistent interlocked hose but to also speed-up the production

Today the results of Sams ingenuity is the technology used throughout the industry in the production of interlocked products His designs not only changed the way that stripwound hose is made but the way that it is used and perceived in the industry

SmoothNLite Adindd 2 71212 335 PM

HomeSaverreg Smooth-N-Litetrade Fills the Smoothwall Niche

5-8 Diameters Light 010 stainless strip Available in 304 and 316 stainless steel alloys Interlocked seams are easy to flex Smooth inner wall Crush resistant No memory Ideal for smoothwall application

Now smoothwall liner doesnt have to be stiff and clumsy Because HomeSavers new Smooth-N-Lite gives you smooth without the headache Nestling right into HomeSavers famous family of UltraPro Pro RoundFlex RectangleFlex OvalFlex and Dial-A-Flex liners our new 010 Smooth-N-Lite gives you the superior weight flexibility and strength you need for smooth liner applications

6 times 25 (304-Alloy)

WITH SHIPPING$36786

~Free Freight bull On orders of $1800 or morebull 65rsquo of liner liner and components ship free

Speed Service Selection 8002473305 bull wwwcopperfieldcom

SmoothNLite Adindd 3 71212 335 PM

20 SWEEPING NOVEMBER 12

Letrsquos start with a few questions Have you noticed the Yellow Pages have become thinner with every new release Do you come across fewer flyers for services in your area Do you see fewer ads on TV for local businesses than you did a year ago Chances are you answered lsquoyesrsquo to at least one of these

Why the migration happened

But now we know the cause ndash In 2012 the average person is far more likely to search for a service online rather than offline The Internet has made it more convenient for us to look up services and in doing so has caused a major shift in the way all businesses should market their services

When one of your customers needs your services you want them to call you In 2000 if they didnrsquot have your phone number memorized they would grab the Yellow Pages and look you up In 2012 if a customer doesnrsquot know your number off the top of their head they are likely to Google you to find your contact info If you havenrsquot made an investment to show up on Googlersquos ldquoPage Onerdquo your competitorrsquos contact information might be displayed before yours ndash even if a customer types in your exact business name

So when Mr and Mrs Smith need their chimney cleaned this fall they arenrsquot going to look up local chimney sweeps in the Yellow Pages ndash they are going to do an Internet search for chimney sweeps in their area and choose a company that seems reliable and professional This happens millions of times every day and not surprisingly has led to many businesses spending their marketing dollars online rather than investing in ldquoold schoolrdquo forms of marketing Tips on what NOT to do

Ten years ago it made perfect sense to market on billboards and in the Yellow Pages but times have changed Businesses that continue to only focus on ldquoold schoolrdquo forms of marketing will find their lead flow diminishing On the other hand successful business owners are able to adapt to changes in consumer trends and todayrsquos consumers are online

As for those companies that happen to still be benefiting from the Yellow Pages thatrsquos great ndash as long as they balance their budget accordingly for this type of media Chances are

Yellow Pages marketing wonrsquot sustain itself much longer so be prepared to move marketing dollars online in the near future There are also many companies that rely on referral customers and word-of-mouth marketing but when potential customers hear about your business they are likely to look your company up online first and you need to make sure yoursquore showing up

Where to begin

For those businesses looking to get their feet wet in online marketing consider starting with basic search engine optimization (SEO) For example ensure that the services you provide are all listed on your Website especially in any headers Same goes for any areas you service ndash Be sure to list those as well (but donrsquot overdo it or it will look messy) Claim your business listing on Google and build up your Facebook Business Page These are all free strategies that you can use to boost your online presence

Depending on the competition in your area this might not be enough to get you on Page One of Google which is where you want to be Businesses looking to maximize their online marketing should consider advanced SEO (Meta tags inbound links) or a Pay-Per-Click service In order to compete in higher traffic target areas these are often necessities Remember all the other chimney sweeps in your area are aiming for Page One placement as well There just isnrsquot enough room for everyone

If you are busy and canrsquot spend your own time managing your online marketing there are many companies that can do it for you ndash you probably hear from them and their ldquoguaranteedrdquo results on a daily basis But be wary about which one you decide to work with Do your research and make sure you find a company you can trust At the end of the day if you have an online marketing plan and are focused on making it grow your business is in great shape

Alain Parcan is the Manager of Marketing for Market Hardware Inc (wwwMarketHardwarecom) and contributed this article Alain is experienced in the fields of Internet Marketing and small business marketing Market Hardware helps Chimney Sweep businesses compete on the Web and offers special discounts for NCSG members Ask Alain any Website or Internet Marketing question by emailing alainmarkethardwarecom or calling 888-381-6925

The Great Marketing Migration

BY ALAIN PARCAN OF MARKET HARDWARE

CSIA Update wwwCSIAorg

Publication for CSIA Certified Chimney Sweepregs

ADVERTISEMENT

INDIANAPOLIS - The United States District Court for the Northern District of Florida has issued a Permanent Injunction and Order on behalf of the Chimney Safety Institute of Americareg (CSIA) against James Joyner Absolute Chimney Sweeps Advanced Fireplace Technicians Chimney Doctor Fireplace Doctor and Orlando Chimney Doctor and any business entity performing chimney cleaning in which Joyner has an ownership interest or control

The order comes after CSIA brought legal action against Joyner in 2012 for repeated unauthorized use of CSIArsquos registered

trademarks including the CSIA Certified Chimney Sweepreg mark on websites and other marketing materials for multiple businesses

ldquoThis is a particularly satisfying victory in that this offender was using our trademark without authorization to inaccurately represent his sweeps in several states as being certified by CSIArdquo says CSIA Executive Director Mark McSweeney CAE

In a settlement agreement Joyner has paid CSIA an undisclosed sum and is indefinitely prohibited from applying for

certification from CSIA and from using CSIArsquos certification logo in conjunction with any of his current or future chimney sweeping businesses

ldquoCSIA Certified Chimney Sweeps work hard to earn and maintain their credential and we owe it to them and to the consuming public who rely on what that credential stands for to protect its legitimacy and credibilityrdquo says CSIA President John Pilger ldquoCSIA is proud of our consistent track record of enforcing the use of our valued trademarkrdquo

Federal ruling protects Chimney Safety Institute of America registered trademark from repeated unauthorized useOrder results in undisclosed settlement paid to CSIA

AlabamaDustin Doty bull The Fireplace Service Center bull Fort Payne

ArizonaAustin Retrum bull Affordable Chimeny Sweep bull Vail

CaliforniaThomas Kezas bull Chim Chiminey Sweep bull Vista

ColoradoMark Roberts bull Chimney Sweeps of America bull Littleton

ConnecticutChristopher Gonsalves bull Millstream Construction bull HebronDavid Heissenbuttel bull DMH amp Associates Inc bull WiltonChad Mitchell bull Northeastern Chimney LLC bull West Hartford

IdahoJoel King bull Kings Roofing Inc bull Mountain Home

IllinoisRichard Moore bull Jiminy Chimney Sweep amp Service bull Lake in the Hill

IndianaTom Meredith bull SaverSystems bull Richmond

KentuckyJoshua Moore bull Mt Sterling

MarylandTJ Davis bull Clean Sweep of AA Co Inc bull MillersvilleBrandon Mowell bull Magic Mountain Inc bull ThurmontChris Anderson bull Monocacy Chimney Care bull MyersvilleBrandon Green bull Monocacy Chimney Care bull Myersville

MassachusettsKevin Cabral bull Ash Away Hearth amp Chimney bull Dartmouth

MissouriBill Bonney bull Bill Bonney Chimney Sweep Service bull Jackson

New HampshireJoseph E Olisky Jr bull Tom Cady Chimney Sweep LLC bull Lebanon

New JerseyRaymond Bond bull Mercer County Chimney

Services bull HamiltonNorth DakotaAnthony Bach bull Cinderfellarsquos bull LidgerwoodOhioTom Rhine bull Chim Cheroo Chimney Sweeps bull GreenwichMichael Lentz bull Eastside Fireplace amp Contracting bull CygnetRobert Wickard bull Eastside Fireplace amp Contracting bull Cygnet

OregonEric Johnston bull American Chimney amp Masonry Inc bull PortlandBryan Wright bull American Chimney amp Masonry Inc bull Portland

PennsylvaniaRon Renninger bull Chester County Hearth amp Home bull Elverson

VirginiaChris Prouty bull Proutyrsquos Chimney Sweep Inc bull Leesburg

WisconsinBrad Freimuth bull The Chimney Guy LLC bull MenashaLuke Maynard bull The Chimney Guy LLC bull Menasha

Congratulations to Our New CSIA Certified Chimney Sweeps

October 12 2012

From Mark McSweeney CAE

Executive Director of the Chimney Safety Institute of America

and the National Chimney Sweep Guild

Earlier this morning NBCrsquos Today Show aired a segment featuring

an undercover investigation on chimney sweeps The Today Show

ldquostingrdquo operation took place at a home in the Northeast where

chimney sweeps were called in for a routine sweeping When

sweeps did not provide a thorough inspection of the homersquos

chimney when recommending repairs or service Today Show

reporters and producers confronted them about their tactics

Ashley Eldridge Chimney Safety Institute of America (CSIA)rsquos

Director of Education served as the lead technical expert for the

segment In his role as Director of Education Ashley is responsible

for the administration of the CSIA Certified Chimney Sweepreg

credentialing program and is a regular spokesperson for CSIA

When presented with the opportunity to participate we knew that

it was our responsibility to help educate the public about what to

expect when hiring a chimney sweep for regular maintenance It is

CSIArsquos mission is to encourage public awareness of issues relating

to chimney and venting performance and safety This segment

serves as a great reminder that homeowners need to do their

homework before inviting contractors into their home

In response to the segment both the Chimney Safety Institute

of America and the National Chimney Sweep Guild have issued

statements to the media introducing the organizationsrsquo programs

as the standard for the industry and outlining steps to take to

verify industry memberships and credentials We believe that the

segment on the Today Show and the industryrsquos response to the

segment will open the door for continued conversations about how

to hire a qualified ethical chimney professional

We encourage you to take this opportunity to proactively share

your experience and credentials with your customers Just like

in any service industry while there may be a few bad apples we

know there are far more of you out there who bring a high level of

professionalism and ethical accountability to the trade To confidently

demonstrate to the consumer that you are among the best of the

best here are a few ways that you can set yourself apart

An Open Letter to the Chimney Service Industry

bull Verify that your contact information is accurate and up-to-date

online at wwwNCSGorg andor wwwCSIAorg

bull Verify that your membership and credentials are accurate and

up-to-date on your own website

bull Invite your customers to verify your memberships and

credentials online at wwwNCSGorg andor wwwCSIAorg

Doing so helps to diminish the impact of competitors who

falsely claim to have those same credentials

bull Provide your customers with references

bull Have a valid certificate of insurance available upon request

bull If your company is a member of NCSG remind your

customers that you have signed the NCSG Code of Ethics

bull If you have CSIA Certified Chimney Sweeps on staff remind

your customers that each individual has signed the CSIA Code

of Ethics and be sure that they are each carrying their photo

identification cards

Both the National Chimney Sweep Guild and the Chimney

Safety Institute of America are here to support the industry

by reminding homeowners of the need for annual chimney

inspections and to help homeowners make informed decisions

about the professionals who will perform those services We

believe that our media outreach brings awareness to these

issues and hope that you through your affiliation with NCSG

and CSIA will benefit from more informed customers

All the best for a safe and successful season

Mark T McSweeney CAE

Executive Director

National Chimney Sweep Guild wwwncsgorg

Office (317) 837-1500 Fax (317) 837-5365

Chimney Safety Institute of America wwwcsiaorg

Office (317) 837-5362 Fax (317) 837-5365

NCSG and CSIA Partners in the Future of Chimneys amp Venting

in America

ADVERTISEMENT

QR code generated on httpqrcodelittleidiotbe

Now you can access more of the industryrsquos favorite seminars in a self-paced online format Itrsquos easy with CSIArsquos eLearning program mdash offered every week

Need to renew your CSIA Certified Chimney Sweep credential You

can now earn all of the CEUs entirely online We offer individual

sessions in affordable bundles so you can earn just the CEUs you

need $39 per session $99 for 3 sessions or $149 for 5 sessions

Ready to get started Learn more and register right now

W W W C S I A O R G E L E A R N I N G( 3 1 7 ) 8 3 7 - 5 3 6 2

Good for you your business and your busy schedule

Online review sessions also available weekly

Now you can access more of the industryrsquos favorite seminars in a self-paced online format Itrsquos easy with CSIArsquos eLearning program mdash offered every week

Need to renew your CSIA Certified Chimney Sweep credential You

can now earn all of the CEUs entirely online We offer individual

sessions in affordable bundles so you can earn just the CEUs you

Good for you your business and your busy schedule

ADVERTISEMENT

CSIA 2013Education CalendarAs of 102212 - Schedule subject to change Please contact the Chimney Safety Institute of America prior to making travel arrangements

Register today at wwwCSIAorg or call us at (317) 837-5362

Hate to travel CSIArsquos online education is now oered weeklyCSIA Certication Review Sessions Chimney Physics Lining Masonry with Stainless Steel and eLearning

The CSIA Technology Center is located near Indianapolis Indiana

National Chimney Sweep Training School April 29 ndash May 4 2013 | CSIA Technology Center

June 24 ndash 29 2013 | CSIA Technology Center

August 12 ndash 17 2013 | CSIA Technology Center

September 30 ndash October 5 2013 | CSIA Technology Center

Fundamentals of sweeping and inspection of chimney systems equipment operation health and safety considerations and step-by-step instruction in codes clearances standards and practices

Installing and Troubleshooting Gas Hearth AppliancesJuly 15ndash19 2013 | CSIA Technology Center

Service and installation including appliance standards combustion requirements pipe sizing and installation troubleshooting carbon monoxide testing and fuel conversion

CEUs 4-T 4-CS 4-HS 4-CL NFI CEUs 16 T

Chimney Physics March 4-5 2013 | CSIA Technology Center

Diagnosis and resolution of chimney performance problems solving air pressure problems identifying the symptoms of indoor air pollutants

determining combustion air requirements for vented appliances in a two-day in-person formatCSIA CEUs 3-T 3-CS 3-HS 3-CL NFI CEUs 4 E

Inspection and Report WritingMay 16ndash17 2013 | CSIA Technology Center

Chimney inspections and evaluations report writing including regional and environmental

inuences eective photo documentation digital organization and administrative procedures

CSIA Certied Chimney Sweepreg Review amp ExamJanuary 25 2013 | Jamison Masonry Restoration - Oreland PA

February 8 2013 | CSIA Technology Center

March 15 2013 | Orlando FL

April 3 2013 | Branson MO

April 26 2013 | Manchester NH

May 3 2013 | Scranton PA

June 7 2011 | CSIA Technology Center

June 28 2013 | Richmond VA

July 9 2013 | Oceanside CA

August 2 2013 | CSIA Technology Center

August 9 2013 | Kansas City MO

September 13 2013 | Atlantic City NJ

October 18 2013 | Latham NY

November 15 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the exams The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125-CS 125-HS 125 CL NFI CEUs 6 T

| CSIA Technology Center

CSIA Certied Dryer Exhaust Technicianreg Review February 7 2013 | Arlington VA

April 3 2013 | Branson MO

August 1 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the CSIA Certied Dryer Exhaust Technicianreg exam The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125 CS 1-HS 1-CL NFI CEUs 4 E

NOVEMBER 12 SWEEPING 25

ProgressiveProgressivePerksBY DEBBIE CORNELIUS

MEMBERSHIP DEVELOPMENT COORDINATOR

Cheaper ndash Is It Always Better

A few years ago one of the NCSG Board members decided to change his general liability insurance from Stratus Insurance now known as Veracity Insurance Solutions to a local agent who was able to get them general liability insurance for less money than his company was paying through Stratus Unfortunately he had a claim and found he was not covered properly The claim was denied costing them Shortly after he renewed coverage through Stratus and has been with them ever since

So often we have a tendency to only look at what it is going to cost us that we donrsquot read the fine print to see just exactly what the product wersquore buying entails and covers There are some very important items you need to make sure your current policy covers

bull Are you covered for incidents involving creosote andor sootbull Are you classified correctly to reflect the work you performbull Does your current policy provide coverage for inspectionsbull Are your limits of liability adequate

Veracity Insurance Solutions includes coverage for creosote in their insurance package This package also includes installationtool coverage that covers the owner and employeersquos tools as well as equipmentproduct the insured is contracted to install

If you prefer to deal with a person who handles your auto and other personal insurance Veracity will be happy to work with your local insurance agent

and it wonrsquot cost you any extra Contact Veracity today to see how they can meet your needs

Chelsea Ciena Program UnderwriterVeracity Insurance Solutions866-395-1308Chelseaveracityinscom

Made in the USA | Est 1998 | 8003352534 | whitecapscom

Wood amp Pellet Stoves and InsertsWe have a wide range of wood amp pellet stoves to fit any application In stock ready to ship Order by 3 PM EST and it ships the same day

NXT- I Wood Stove FP - 45 Pellet Stove

MonacoWood Burning Fireplace

XTD 15 IWood Insert

Purchase any Flame Stove or Insert between now and 123112 and receive a free grillgriddle or firewood moisture meter

OR

FREE WITHPURCHASE

CSIA 2013Education CalendarAs of 102212 - Schedule subject to change Please contact the Chimney Safety Institute of America prior to making travel arrangements

Register today at wwwCSIAorg or call us at (317) 837-5362

Hate to travel CSIArsquos online education is now oered weeklyCSIA Certication Review Sessions Chimney Physics Lining Masonry with Stainless Steel and eLearning

The CSIA Technology Center is located near Indianapolis Indiana

National Chimney Sweep Training School April 29 ndash May 4 2013 | CSIA Technology Center

June 24 ndash 29 2013 | CSIA Technology Center

August 12 ndash 17 2013 | CSIA Technology Center

September 30 ndash October 5 2013 | CSIA Technology Center

Fundamentals of sweeping and inspection of chimney systems equipment operation health and safety considerations and step-by-step instruction in codes clearances standards and practices

Installing and Troubleshooting Gas Hearth AppliancesJuly 15ndash19 2013 | CSIA Technology Center

Service and installation including appliance standards combustion requirements pipe sizing and installation troubleshooting carbon monoxide testing and fuel conversion

CEUs 4-T 4-CS 4-HS 4-CL NFI CEUs 16 T

Chimney Physics March 4-5 2013 | CSIA Technology Center

Diagnosis and resolution of chimney performance problems solving air pressure problems identifying the symptoms of indoor air pollutants

determining combustion air requirements for vented appliances in a two-day in-person formatCSIA CEUs 3-T 3-CS 3-HS 3-CL NFI CEUs 4 E

Inspection and Report WritingMay 16ndash17 2013 | CSIA Technology Center

Chimney inspections and evaluations report writing including regional and environmental

inuences eective photo documentation digital organization and administrative procedures

CSIA Certied Chimney Sweepreg Review amp ExamJanuary 25 2013 | Jamison Masonry Restoration - Oreland PA

February 8 2013 | CSIA Technology Center

March 15 2013 | Orlando FL

April 3 2013 | Branson MO

April 26 2013 | Manchester NH

May 3 2013 | Scranton PA

June 7 2011 | CSIA Technology Center

June 28 2013 | Richmond VA

July 9 2013 | Oceanside CA

August 2 2013 | CSIA Technology Center

August 9 2013 | Kansas City MO

September 13 2013 | Atlantic City NJ

October 18 2013 | Latham NY

November 15 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the exams The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125-CS 125-HS 125 CL NFI CEUs 6 T

CSIA Certied Dryer Exhaust Technicianreg Review February 7 2013 | Arlington VA

April 3 2013 | Branson MO

August 1 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the CSIA Certied Dryer Exhaust Technicianreg exam The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125 CS 1-HS 1-CL NFI CEUs 4 E

26 SWEEPING NOVEMBER 12

REGION 5

REGION 6

NCSG Charter Members

Paul Bourque Huntsville AL

Don Leavitt San Diego CA

David Harris Broken Arrow Oklahoma

Dan Wheeler Santa Rosa CA

John Cline Menlo Park CA

Dale Meisinger N Augusta SC

Alan Hisey St Louis MO

Eva B Horton Greenwich CT

Harry Richart Hasbrouck Heights NJ

NewNCSGNewNCSGMembers

REGION 2

REGION 1

REGION 4

REGION 3

NCSG REGIONS

REGION 1

Connecticut Vermont Massachusetts New York Maine Rhode Island New Hampshire

REGION 2

Delaware District of Columbia Maryland New Jersey Pennsylvania

REGION 3

Alabama Florida Georgia Mississippi North Carolina South Carolina Tennessee Virginia West Virginia

REGION 4

Illinois Indiana Kentucky Michigan Missouri Ohio

REGION 5

Arkansas Colorado Iowa Kansas Louisiana Minnesota Nebraska New Mexico North Dakota Oklahoma South Dakota Texas Wisconsin

REGION 6

Alaska Arizona California Hawaii Idaho Montana Nevada Oregon Utah Washington Wyoming

CONNECTICUTLorenzo Costa bull Diamond Duct Inc bull LindenhurstBernadette A Singh bull Wellworth Maintenance Corp bull BayshoreWesley J Harvey bull Harvey Wesley J bull Eden

MARYLANDGary Clift bull Fire-Safe Chimney SweepsGT Clift Inc bull Pasadena

PENNSYLVANIAH Richard Garten bull Above All Chimney Sweeps bull Seasterville

NEW JERSEYRaymond Bond bull Mercer County Chimney Services bull Hamilton

GEORGIAArvydas Didas bull Atlanta Chimney Worx LLC bull AtlantaJonathan Clements bull Atlanta Fireplace Specialists bull Atlanta

ILLINOISRichard M Moore bull Jiminy Chimney Sweep amp Service bull Lake in the Hills

OHIOMichael Lentz bull Eastside Fireplace amp Contracting bull CygnetKenneth Jackson bull 360 Home ServicesFireplace Pros bull Columbus

MICHIGANDustin Meyers bull Grand Rapids Air Duct amp Chimney bull Comstock

TEXASWilliam Vehon bull 1st Choice Chimney LLC bull Flower Mound

COLORADOSean Peck bull Ashes Away LLC bull Durango

CALIFORNIA Erik Hvolboll bull Carmichael Chimney Sweep bull SacramentoSteve Adcock bull Able Hearth and Home bull Antioch

NOVEMBER 12 SWEEPING 27

The 2012 ndash 2013 offers are being added daily in the ldquoMembers Onlyrdquo section of the NCSG website at wwwNCSGorg So start checking for these new offers each week These coupons will be good until June 30 2013

Airjet Division of Continental Industries bull Alpha American Company bull Condar Company bull Copperfield Chimney Supply bull Duct Cleanersrsquo Supply bull Dynacote LLC bull Earthcore Industries LLC bull ENERVEX Inc bull Firesafe Industries bull Fireside Distributors bull HY-C

Company bull Lifetime Chimney Supply bull Lindemann Chimney Supply bull Matters of the Hearth bull Meyer Machine amp Equipment bull National Chimney Supply bull Olympia Chimney Supply bull SaverSystems bull Smoktite LLC bull SNEWS ndash The Chimney Sweep News bull

Stove Builder International Inc (SBI) bull Ventech Industries Inc bull Wakefield Brush bull Wohler USA Inc bull Z-Flex

These are just a few of the many offers available to you as a member of the National Chimney Sweep Guild Visit wwwNCSGorg to learn more and to start saving

2012 ndash 2013 SWEEPS ADVANTAGE COUPON PROGRAM

Referral Reward for Non-Profits

Your non-profit can benefit when new NCSG Members mention your organization under Item 2 ldquoWho referred you to the NCSGrdquo on the NCSG membership application or you may send an email to membershipncsgorg and request that NCSG membership information be sent on your behalf to companies who should join Please provide the complete contact information ie name address telephone number and email address if available

Eligible Organizations Non-profit organizations (ie State and Regional Chimney Sweep Guilds HPBA Affiliates)

Referral Reward $100 per New NCSG Voting or Dual Member

Reward Earned Upon receipt of NCSG membership application and payment (full or first installment)

Reward Paid Paid to the organization within 10 business days of receipt of membership application and payment

New Member - Has not been a member of the NCSG for at least two (2) years

Airjet Div of Continental Industries

SAVE UP TO $13150 off Suggested Retail of any 8-inch All Fuel Decorative Chimney

Housing Kits

SAVE UP TO $11150 off Suggested Retail of any 6-inch All Fuel Decorative Chimney

Housing Kits

SAVE UP TO $10850 off Suggested Retail of any B-Vent (Gas) Decorative Chimney

Housing Kits ndash 48rdquo by 17rdquosquare

SAVE UP TO $9150 off Suggested Retail of any B-Vent (Gas) Decorative Chimney

Housing Kits ndash 36rdquo by 17rdquo square

CONDAR COMPANY

SAVE UP TO 4040 OFF Retail for Condar Custom-made Mesh Fireplace Screens for big

and odd size installs

SAVE UP TO $75FREE Design Service on a Condar Custom- Designed Stovepipe

Thermometer

SAVE UP TO ndashSavings Vary FREE shipping and a FREE pair of black screen pulls when you buy Condar Mesh Fireplace Screens (in stock sizes of 16rdquo to 36rdquo height)

Matters of the Hearth

SAVE UP TO $250 $250 off your first Quali-Fyre Purchase

SAVE UP TO $300 FREE shipping on first purchase

SAVE UP TO $250 FREE upgrade to a red firebrick interior

Effective September 1 2012

28 SWEEPING NOVEMBER 12

Congratulations - you all have accomplishments You support your family your employees and their families your vendors and you provide comfort and safety for your customers

So why do I run into far too many business owners who seem to have the ldquoWhat is your business worthrdquo question hanging over them like ominous rain clouds forming on the horizon

Do you feel pressure to increase the value of your business without fully understanding why what to do how to do it and when to do it

You have the opportunity to take your business and your life into any direction you choose So letrsquos start with the why ndash why are you in business today

Do you just love what you do Is your business a place to escape from issues you donrsquot want to deal with Do you need to continue to build wealth for retirement Does your why include consideration for family partners or co-owners or key employees or customers

For most the decision to sell or keep a business in the family is for retirement reasons It could also be to transition into a new business or career change such as a transition into a smaller

less stressful business or consulting role Perhaps you are seeking more diversity or less risk in your assets

Take out a piece of paper and write down your rdquowhysrdquo You may find that this does not take long to complete and can take a load off of your mind

Now what can you do Take a second piece of paper and write down why you would want to pass on or sell your business This is a great exercise to complete

You may uncover concerns about burning out becoming ill or injured lawsuits regulation or a host of other issues that just are not fun to deal with Are these concerns sapping your energy preventing you from making positive contributions to your business

Everyone has this tradeoff ndash life versus business Is giving up your life for your business worth it

At this point it is easy to fall into a pessimistic trap ndash get depressed and stop the process Or worse start blaming other people and become paralyzed in your day to day activities Have others told you that you have been a bit grumpy or tense lately

Business Valuation ndash Why What How When

BY BRIAN NOE CHFCreg CLTC

NOVEMBER 12 SWEEPING 29

Now is the time to take out a third piece of paper and write up a gratitude list What are you grateful for You should easily be able to come up with at least 100 people activities memories accomplishments and the beat goes on

Your gratitude list should enable you to throw the lsquopessimistic whysrsquo out the window and move on to a life you can look forward to

How do you want to live your life after you leave your business What are your financial requirements to achieve your goals This may seem like an arduous task but can be completed in just several hours with the right approach

Wouldnrsquot it be great if you found out you are in a position to lsquoretirersquo or lsquotransitionrsquo to a new endeavor NOW with little effort

The freedom to know what you want to do and what you need to do to fulfill it should give you your emotional time and enthusiasm back to move on to developing and implementing a plan

How to do what you need to do is a set of circumstances that is unique to you We do not have the space here to include even the basics of business and life valuation 101

The recommendation I want to make is to start this process NOW It will only take a few hours to answer the why questions ndash and only several hours more to determine what you need to do to achieve your why

Start the above and you can start to see the day when you your family and important others are finally rewarded for all of your hard work and sacrifice

Let Life Happen ndash Enjoy It

About the Author Brian Noe of MW Financial Group Ltd was a guest speaker at the NCSG 2011 convention held in Hartford CT where he discussed How to Get Out of Business and The Economy and Animal Spirits Brian has a son Eric who served four years in the US Army Eric is ranked first in his class with a degree in Computer Science is working in his field and plans on attending graduate school in 2013 His daughter Kara recently graduated undergraduate school with distinction and is planning to attend graduate school to become a Physiciansrsquo Assistant Brian thoroughly enjoys helping others spend more time with their families and friends while becoming financially successful He can be reached at (860) 606-0834 or Brian_NoeMWFinancialcom

hellip when opportunity calls we answer 1-800-875-8118

wwwcomnetmessagecom

Benefits of Answering Service

Award Winning Telephone Agents

Never Miss A Call

Better Time Management

Appointment Scheduling

Affordable

NCSG Innovation 2013 bull April 4-7 bull Branson MO

Company___________________________________ Address ____________________________________ City State ZIP ________________________________ Phone ______________________________________Fax ________________________________________Email _____________________________________ Check here to opt-in to email from exhibitors

REGISTRANT INFORMATION Please write name as you would like it to appear on your badge Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________ Registration Total $ ___________________

Showboat Branson Belle Tickets ($29each) Qty _______ Cruise Total $ ___________________ 2013 Convention Patch ($3each - Pickup on-site) Qty ________ Patch Total $ ___________________ PROMO CODE ___________________ $ ___________________

Payment Method Check ___________________ Visa MC AmEx

Account __________________________________ Card Security Code _____________ Exp __________Name on Card _______________________________ Signature ___________________________________

PAYMENT INFORMATION

GRAND TOTAL

For Office Use Only O2CR C2F AUTH _______________OrgID ________________ Profile ID ___________________RECrsquoD BY _____________ DATE ______________________

Advanced convention registation closes March 14

STANDARD RATES

Until 1913

11013- 21413

After21413

Primary $499 $549 $599Spouse 299 349 3991st Additional 449 499 5492nd Additional 399 449 4993+ Additional 349 399 449Single Day 279 279 279Banquet Only 89 89 89Tradeshow Only 79 79 79Child banquet tickets are available for kids 12 and under

NCSG MEMBER RATES

Until 1913

11013- 21413

After21413

Primary $399 $449 $499Spouse 199 249 2991st Additional 349 399 4492nd Additional 299 349 3993+ Additional 249 299 349Single Day 179 179 179Banquet Only 69 69 69Tradeshow Only 49 49 49Senior Members $100 $100 $100

MAIL TO National Chimney Sweep Guild 2155 Commercial Drive Plainfield IN 46168

FAX TO (317) 837-5365 CALL (317) 837-1500

REGISTER ONLINE NCSGorginnovationNCSG also accepts direct debit payments

Please contact Candice Bradbury at (317) 837-1500 or cbradburyncsgorg for more information

Cancellations must be made in writing and sent toNCSG 2155 Commercial Drive Plainfield IN 46168

Refund Policy Prior to 1913 90 11013-21413 75 No refunds are available after 21413

Chartered Cruise and Dinner ShowShowboat Branson Belle

-- Additional Registration Required --$29person - Join us aboard the Showboat

Branson Belle on the evening of April 4 for the spectacular ldquoMade in the USArdquo dinner show and a two-hour cruise on Table Rock Lake

No matter how you define success you will find something at NCSG Innovation 2013 that will stretch your imagination test your technical abilities and get that light bulb over your head to appear

From many perspectives one common theme has tied together all of NCSGrsquos convention and trade show events That theme is innovation Innovation is ldquodoing outside of the boxrdquo to make both work and personal lives more comfortable and enjoyable American chimney service businesses must remain on the cutting edge of innovation and our convention is your ticket to a more successful future

About BransonThe NCSG Innovation 2013 Convention and Trade Show will be held at the Chateau on the Lake in Branson Missouri Branson is located 40 miles south of Springfield and nestled in the heart of the Ozark Mountains Southwest Missouri is home of some of the most picturesque and breathtaking natural views in the country Rest assured we realize that we may have a little competition for our attendeesrsquo attention and wersquore working on creative ways to keep them engaged and on the tradeshow floor

About Chateau on the LakeThe Chateau on the Lake Resort Spa amp Convention Center in Branson Missouri is perfect for all kinds of stays Pack up the family - small dog included - and come for a vacation No matter what type of get-away you seek our extraordinary ldquoCastle in the Ozarksrdquo is here for you

Chateau on the Lake in Branson is the only AAA Four-Diamond Lake Resort in Missouri It has complimentary indoor and outdoor parking three amazing res-taurants first class relaxation at Spa Chateau and a full service Marina on Table Rock Lake

Hotel reservations are now being accepted for NCSG Innovation 2013 at Chateau on the Lake in Branson MO Just call 1-888-333-LAKE (5253) and mention that yoursquore with the National Chimney Sweep Guild to lock in rates starting at $129 for a mountain view and $134 for a lake view

NCSG Innovation 2013April 4-7 at Chateau on the Lake in Branson MO

For more info visit wwwNCSGorginnovation

Chartered Cruise and ldquoMade in the USArdquo Dinner Show

Showboat Branson Belle -- Additional $29person Registration Required --

Join fellow sweeps and industry friends for a two-hour chartered dinner cruise aboard the Showboat Branson Belle The eveningrsquos entertainment is a show called Made In The USA featuring Janice Martin the worldrsquos only aerial violinist and the five-member all-male vocal group The ShowMen in a patriotic musical tribute to America NCSG Innovation 2013 attendees and guests can experience this ALL-IN-ONE dinner show and cruise at a significantly discounted rate which has been even further discounted through a generous sponsorship from Olympia Chimney Supply Chartered Cruise and Dinner Show tickets are available for an additional fee ($29person) through the regular registration process

NCSG Innovation 2013 bull April 4-7 bull Branson MO

Company___________________________________ Address ____________________________________ City State ZIP ________________________________ Phone ______________________________________Fax ________________________________________Email _____________________________________ Check here to opt-in to email from exhibitors

REGISTRANT INFORMATION Please write name as you would like it to appear on your badge Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________ Registration Total $ ___________________

Showboat Branson Belle Tickets ($29each) Qty _______ Cruise Total $ ___________________ 2013 Convention Patch ($3each - Pickup on-site) Qty ________ Patch Total $ ___________________ PROMO CODE ___________________ $ ___________________

Payment Method Check ___________________ Visa MC AmEx

Account __________________________________ Card Security Code _____________ Exp __________Name on Card _______________________________ Signature ___________________________________

PAYMENT INFORMATION

GRAND TOTAL

For Office Use Only O2CR C2F AUTH _______________OrgID ________________ Profile ID ___________________RECrsquoD BY _____________ DATE ______________________

Advanced convention registation closes March 14

STANDARD RATES

Until 1913

11013- 21413

After21413

Primary $499 $549 $599Spouse 299 349 3991st Additional 449 499 5492nd Additional 399 449 4993+ Additional 349 399 449Single Day 279 279 279Banquet Only 89 89 89Tradeshow Only 79 79 79Child banquet tickets are available for kids 12 and under

NCSG MEMBER RATES

Until 1913

11013- 21413

After21413

Primary $399 $449 $499Spouse 199 249 2991st Additional 349 399 4492nd Additional 299 349 3993+ Additional 249 299 349Single Day 179 179 179Banquet Only 69 69 69Tradeshow Only 49 49 49Senior Members $100 $100 $100

MAIL TO National Chimney Sweep Guild 2155 Commercial Drive Plainfield IN 46168

FAX TO (317) 837-5365 CALL (317) 837-1500

REGISTER ONLINE NCSGorginnovationNCSG also accepts direct debit payments

Please contact Candice Bradbury at (317) 837-1500 or cbradburyncsgorg for more information

Cancellations must be made in writing and sent toNCSG 2155 Commercial Drive Plainfield IN 46168

Refund Policy Prior to 1913 90 11013-21413 75 No refunds are available after 21413

Chartered Cruise and Dinner ShowShowboat Branson Belle

-- Additional Registration Required --$29person - Join us aboard the Showboat

Branson Belle on the evening of April 4 for the spectacular ldquoMade in the USArdquo dinner show and a two-hour cruise on Table Rock Lake

No matter how you define success you will find something at NCSG Innovation 2013 that will stretch your imagination test your technical abilities and get that light bulb over your head to appear

From many perspectives one common theme has tied together all of NCSGrsquos convention and trade show events That theme is innovation Innovation is ldquodoing outside of the boxrdquo to make both work and personal lives more comfortable and enjoyable American chimney service businesses must remain on the cutting edge of innovation and our convention is your ticket to a more successful future

About BransonThe NCSG Innovation 2013 Convention and Trade Show will be held at the Chateau on the Lake in Branson Missouri Branson is located 40 miles south of Springfield and nestled in the heart of the Ozark Mountains Southwest Missouri is home of some of the most picturesque and breathtaking natural views in the country Rest assured we realize that we may have a little competition for our attendeesrsquo attention and wersquore working on creative ways to keep them engaged and on the tradeshow floor

About Chateau on the LakeThe Chateau on the Lake Resort Spa amp Convention Center in Branson Missouri is perfect for all kinds of stays Pack up the family - small dog included - and come for a vacation No matter what type of get-away you seek our extraordinary ldquoCastle in the Ozarksrdquo is here for you

Chateau on the Lake in Branson is the only AAA Four-Diamond Lake Resort in Missouri It has complimentary indoor and outdoor parking three amazing res-taurants first class relaxation at Spa Chateau and a full service Marina on Table Rock Lake

Hotel reservations are now being accepted for NCSG Innovation 2013 at Chateau on the Lake in Branson MO Just call 1-888-333-LAKE (5253) and mention that yoursquore with the National Chimney Sweep Guild to lock in rates starting at $129 for a mountain view and $134 for a lake view

NCSG Innovation 2013April 4-7 at Chateau on the Lake in Branson MO

For more info visit wwwNCSGorginnovation

Chartered Cruise and ldquoMade in the USArdquo Dinner Show

Showboat Branson Belle -- Additional $29person Registration Required --

Join fellow sweeps and industry friends for a two-hour chartered dinner cruise aboard the Showboat Branson Belle The eveningrsquos entertainment is a show called Made In The USA featuring Janice Martin the worldrsquos only aerial violinist and the five-member all-male vocal group The ShowMen in a patriotic musical tribute to America NCSG Innovation 2013 attendees and guests can experience this ALL-IN-ONE dinner show and cruise at a significantly discounted rate which has been even further discounted through a generous sponsorship from Olympia Chimney Supply Chartered Cruise and Dinner Show tickets are available for an additional fee ($29person) through the regular registration process

November 19-23 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

November 26-30 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 3-7 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 10-14 2012CSIA (online) - Chimney Physics

Dates amp Events

Please send notice of your events

for NCSG Dates amp Events listings at

mmcmahonncsgorg for inclusion here

in weekly posts to the discussion list

and online at wwwNCSGorgdates The

event must be considered educational or

informative for the industry (sales events

and open houses will not be listed)

- CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 14-19 2012AHIT Home Inspection Training CSIA Technology Center For more information please contact jhuebnerahitcom

December 17-21 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 24-28 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 31- January 4 2013CSIA (online) - Chimney Physics

- CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

January 7-11 2013CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

January 14-18 2013CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician

AND AS ALWAYS

uuml Direct Vent Pro uuml Pellet Vent Prouuml Class ADuraTech

bull Same Day Shipment bull 16 Toll Free Lines To Assist You bullbull Proud Supplier Member To The NCSG bull

Serving Sweeps for 35+ Years

LARGEST INVENTORY

LOWEST PRICES

HEADQUARTERS

Itrsquos In Stock

uuml Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ Years

Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ Years

bull Proud Supplier Member To The NCSG bull

1-866-880-3473

Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ Years

Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ Years

Class ADuraTech

Serving Sweeps for 35+ Years

32 SWEEPING NOVEMBER 12

NOVEMBER 12 SWEEPING 33

otivation Everybody wants it Just about

everything we do is affected by it Itrsquos a billion

dollar industry studied and preached by many

but truly understood and embraced by few I

myself subscribe to all sorts of blogs and article feeds related to

the topic When I go conferences I love to hear a good motivational

speaker But what truly motivates us

Irsquom guessing the answer to that question varies for all of us

Deciding what to have for dinner may be motivated by our desire

to lose weight our budget or maybe simply some food we saw on

TV Making the decision to attend a business conference may be

motivated by the speakers the topics the location or the cost Even

reading this magazine is a motivated behavior

So during this time of year when many sweeps seem to be motivated

by trying to keep up with the relative seasonal high pace of business

I decided to do a little research Not surprisingly there is no shortage

of information out there on the topic but I did run across a couple

of things that caught my attention and I thought were worthwhile to

pass along

One article in particular was written by a small business

entrepreneur (which is the first key to catching my attention) and

business coach Nancy Wurtzel She talks about both external and

internal forces that impact our motivation and the role they play in

our everyday business decisions and she encourages us to take the

time to examine those factors for each of us that truly and uniquely

make us tick

Specifically Wurtzel offers seven factors to motivate the motivational

thought process Inspiration goals networking self-reward exercise

organization and of course external stimulation from motivational

speakers and authors

What is your inspiration What are you truly interested in and

inspired by Whatever it is itrsquos critical to getting and staying

motivated If yoursquore note interested in your business you canrsquot

expect to stay motivated to succeed in it for the long term On the

other hand if you are excited about what you are doing you will be

persistent even when challenged and your energy and intensity will

help you thrive

Are you setting goals Short and long-term goal setting is vital for any

business owner This is hardly business savvy news but itrsquos amazing

how many small businesses donrsquot do this in a measurable way And

many of those that do forget to go back and review their goals to see

where they are and adjust as needed How could you possibly be

motivated if you are unsure about the direction and progress of your

company

Network whenever you can with peers and other small business

owners The isolation of working alone can be one of the most

difficult parts of entrepreneurship or frankly being the boss in any

BY MARK MCSWEENEY CAEEXECUTIVE DIRECTOR

Perspective

Worthwhile Motivation

ldquoMotivation is one of the most powerful driving forces in the workplace It can mean the difference between tremendous success and failurerdquo ndash Nancy Wurtzel

M

34 SWEEPING NOVEMBER 12

organization Gaining support from others is motivating Itrsquos hard to

move mountains by yourself However building off the energy and

inspiration of others who are in similar positions those mountains

can become merely small hills just waiting to be traveled By all

means network with other sweeps but donrsquot limit it to that Even

when businesses are not related there is a lot of common ground

between small businesses and plenty of opportunities to work

together

Reward yourself You know how hard you work Even when

you work smart you still tend to work hard Itrsquos human nature

particularly for the entrepreneurial mind But all work and no play

can be a big mistake Motivation will drop quickly of you never take

time away from the work you are doing So plan frequent rewards

for yourself They donrsquot have to be huge getaways though every once

in a while thatrsquos a good idea too And in between the rewards when

you have the inevitable bad day deal with it learn what you can

from it and then put it behind you The great Emerson said ldquoFinish

each day and be done with it You have done what you could Some

blunders and absurdities have crept in forget them as soon as you

can Tomorrow is a new day You shall begin it serenely and with too

high a spirit to be encumbered with your old nonsenserdquo

Take care of yourself Wersquove all heard that there is a powerful

connection between the mind and the body When we get busy

itrsquos easy to begin to neglect on or the other Exercise and cut back

on some of the unhealthy foods (note I didnrsquot say get rid of them

entirely that may be part of your self-reward) Exercise breaks donrsquot

have to be huge blocks of time and you donrsquot need to spend money

joining a gym or hiring a personal trainer if thatrsquos not what yoursquore

into But do something It will make you feel better and doing that

can help keep your mind fresh

Get organized Okay for those of you who have seen my desk you

know paper management is not my forte While I do keep myself

organized in other ways every once in a while I need to set aside

time to tackle the stacks and clean my desk off so that I can start

fresh I always feel better afterward Beyond the paper take a look

at opportunities to really get organized by creating business systems

that will help you streamline your operations and once you do the

ongoing challenge is to keep yourself on track by maintaining these

systems If you canrsquot do it on your own donrsquot be afraid to bring in

someone who can help you another great benefit of networking

Keep yourself motivated There is no shortage of motivational ideas

and materials out there for the taking Itrsquos hard to go through a

day without being exposed to books CDs blogs seminars videos

and more There are even apps for your smart phone So who do

you trust Who do you listen to How do you get through all the

motivational clutter out there and actually find someone who can

get you fired up about working and improving your business If you

have a business mentor get suggestions from him or her If yoursquore

networking with other small business

owners ask them what has worked

for them If they are in the same boat

you are maybe you can experiment

together

Jim Rohn says that life is worthwhile

when you learn try stay and care

Constantly challenge yourself to learn

what you can do to keep on top of

your game mentally and physically

Try your best to make a difference in

your life even when at first you donrsquot

succeed Stay in the game that you have

committed to play and see it through

And care about what you are doing

who you are doing it with and who

you are doing it for Do these things

with a passion and motivation is sure

to follow

Until next time I continue to wish you

every success

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With No Memo ry

Strong Triple Locking CrimpHolds T ogether Even OnTough Jobs

Horizontal Sides Of CorrugationOffer Added Strengthamp Flexibility

Manufactured by CHIMNEY TECHNIQUE INC

Chim-Pro Interlock Flex

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Chim-Pro RigidADDED SAFETY EFFICIENCY AND VALUE

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Featuring

Visit wwwchim-prolinercom for more detailsbull 2000 Industrial Ave bull Sioux Falls SD 57104

1-800-582-1392

NOVEMBER 12 SWEEPING 35

Display Ad Index

Darwin Awards

Have you snapped a photo of a peculiar chimney in your area that made you shake your head in disbelief

Send it to Melissa Heeke at mheekencsgorg for publication in Sweeping Or mail it to NCSG 2155 Commercial Drive Plainfield IN 46168

Page Advertiser Phone Email or Website Address

34 Ahrens Chimney Technique 800-582-1392 ahrenschimneyqwestofficenet

21-24 Chimney Safety Institute of America 317-837-5362 wwwCSIAorg

17 Cobra Chimney Caps 888-463-0636 salescobrachimneycom

29 Communications Network Inc 800-875-8118 tkempercomnetmessagecom

19 Copperfield 800-247-3305 wwwcopperfieldcom

6 ENERVEX Inc 800-255-2923 infochimneyfanscom

15 Firesafe Industries Inc 800-545-6607 wwwfiresafeinccom

18 Hose Master 800-221-2319 bobdanielshosemastercom

10 ICP 508-695-7000 wwwchimneycapscom

BC Lifetime Chimney Supply LLC 877-234-7473 wwwlifetimechimneysupplycom

7 Lindemann Chimney Company 800-722-7230 wwwlindemannchimneycom

34 MC Refractory 760-956-1884 wwwmcrefractorycom

8 Meyer Machine amp Equipment 800-728-3828 wwwmeyermachinecom

4 National Chimney Supply 800-897-8481 wwwnationalchimneysupplycom

11 New England Chimney Supply 888-900-8106 wwwNECS-BEST-FLEXcom

5 Olympia Chimney Supply 800-569-1425 wwwolympiachimneycom

13 Sand Hill Wholesale 800-258-5496 wwwsandhillwholesalecom

3 Smoktite 866-439-0069 wwwsmoktitecom

32 Sweeprsquos Choice 866-880-3473 infosweepsamericacom

9 Thermocrete 866-439-0069 wwwthermocreteusacom

25 Whitecaps 800-335-2534 wwwwhitecapscom

This photo was taken by our tech Wes Thornton and we really donrsquot know what to say about it other than ldquoNo way am I getting up thererdquo

Enjoy Jessica Addams Barnhill Chimney Company Jessica Addams

36 SWEEPING NOVEMBER 12

ClassifiedsGotta chimney question Sizing Codes Call Royal Edwards Make Royal your tech department CALL NOW 813-982-0219 for on-call tech support Continuing Education special bonus ndash ask how you can get the Friday morning E-Blast for FREE CALL NOW 813-982-0219

GasVent Software for Sizing Chimneys only $195 Call 1-800-648-9523 for more info and visit wwwelitesoftcom to download a free trial version

Chimney Sweep business for sale in the Northern Rocky Mountains of New Mexico Services a large area with three ski resorts in the service area Equipment and signed three year contracts goes with the business Business is well established For pricing and other info please email your questions to ridgeriders1gmailcom

CLASSIFIED ADS FREE FOR NCSG MEMBERSMembers can run one 35 word classified free each year Regularly classified ads are $2word or $1word for NCSG members Classified ads are non-commissionable and must be pre-paid To place a classified ad please contact Megan McMahon at mmcmahonncsgorg or (317) 837-1500

Cut To Fit Refractories

NEWPRODUCT

Having trouble locating that hard to find refractory panel No problem when you use the MC Refractory Inc CUT TO FIT refractory walls Carry them on your truck cuts easily to fit most fireplaces This product is the original Tested to UL127 amp ASTM C133 standards and certified by OMNI Test Laboratories

MC Refractory Inc11435 East Santa Fe Ave Unit B bull Hesperia CA 92345

Call us Toll Free (877) Cut-2-Fit(877) 288-2348

Visit us on the web at wwwmcrefractorycom

CUSTOM PANELS AVAILABLE CALL FOR DETAILSWe also manufacture fire rings and log lighters

Do you Pre-Screen Your EmployeesLABORCHEX a valuable employment background screening service since 1985 offers discounted pricing to all NCSG members There are no set up fees or minimum orders and many results are completed within 24 hours Members will simply complete a few forms via a secure website after the applicant has authorized the screening by signing a release Results will be provided on the website and by email or fax Not only will NCSG members lower turnover costs enhance safety and security and save $$ from day one - all screenings comply with federal laws and regulations bull Lower Turnover Costsbull Reduce Negligent Hiring Issuesbull Maintain Productive Worksitesbull Enhance Safety amp Securitybull Save $$ from Day One For more information on how to take advantage of this benefit go to the ldquoMembers Onlyrdquo section of wwwNCSGorg to access member benefits and discount information

TwittercomDntMoveFirewood

TweetThatsWhatTreeSaid to spread the message

TwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewood

TweetTweetTweetTweetTweetThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid to spread the messageto spread the messageto spread the messageto spread the messageto spread the messageto spread the message

FacebookcomDontMoveFirewood

Join us on Facebook to get up-to-date information and safe burning tips

FacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewood

Join us on Facebook to get up-to-date information and safe burning tips and safe burning tips

TwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewood

FacebookcomDontMoveFirewoodFacebookcomDontMoveFirewood

Spread the word not the pest

org

National Chimney Sweep Guild2155 Commercial DrivePlainfield IN 46168

1210

NEW CUSTOMERS BUY 2 GET 1 FREEQUALITY SERVICE AND THE BEST PRICES YEAR ROUNDSingle Wall 316L 6 x 25 $288Single Wall 316L 6 x 35 $368Smooth Wall 316L 6 x 25 $313Smooth Wall 316L 6 x 35 $403FOR BULK ORDERS AND MORE SIZES

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WHY DO YOUR CUSTOMERS NEEDA LIFETIME CHIMNEY LINER

Lifetime chimney liners offer the best protection against dangerous

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draft flow are easy to clean and help extend the life of your chimney

FREESHIPPINGWITH YOUR KITPURCHASE

FREESHIPPINGWITH YOUR KITPURCHASE

Page 5: November 2012

NOVEMBER 12 SWEEPING 3

JAY WALKERNCSG PRESIDENT Forward ForwardForward

Moving

fter NCSG hosted the ESCHFOE technical meeting in Indianapolis last summer I started to better understand our involvement and the benefit of networking with fellow leaders from abroad The Europeans who visited last year for our technical meeting and workshops have reported that the

experience was very informative and even ldquoover the toprdquo so to speak They were able to gain insight into the nuts and bolts of the industry here in the United States

This year I had the pleasure as NCSG President to attend the ESCHFOE political meeting Having flown all around the country in the last 10 years or so with two excursions to Argentina in South America on hunting trips had me comfortable with traveling over to Europe With that said I still went to a travel agent for my itinerary to ensure any knowledgeable insights and practicalities of their expertise

My partner in life Candy was my travel partner for the trip as well We started our travels mid-day on September 18 2012 We arrived to our gate at the airport in Atlanta early only to find that our flight was delayed for an hour Having time on our hands we went back to the refreshment stand at the concourse and enjoyed a relaxing beverage At 345 we arrived back to our gates only to find everyone boarded and we just were making check-in before they shut the door to the plane Once on board in our economy comfort seats we again ndash had to wait as the announcement came across that the plane couldnrsquot depart until a proper first aidCPR device had arrived I think we waited an additional 45 minutes at the gate before our plane departed We touched down some nine hours later in Amsterdam Of course our connector flight to Vienna Austria had already departed so we found the nearest ldquotransfer stationrdquo to gain help to further our trip itinerary The DeltaKLM representative smiled when he handed me new boarding passes and said ldquoYou board in 15 minutes to depart to Prague Czech Republic The gate is across the airport so you will have to hurryrdquo

We were once again the last to board Once in Prague we repeated the procedure of rebooking our tickets to Vienna all the while knowing our baggage probably wasnrsquot following us In Vienna they knew we were coming

but they had a full flight to Klagenfurt Of course in the small airport of Klagenfurt some 26 hours later after our trip begun just as we figured no luggage We did learn that our two checked bags were still in Amsterdam Once they arrived they would taxi the luggage to us at our lodging in Poumlrtschach The final leg was a quick taxi ride to the hotel where we found our home for the next four days I texted Mark McSweeney only to find out that his flight was also delayed and rerouted through Frankfurt Germany

We were invited to come down to the lobby in the early evening for refreshments before dinner was served for the opening reception Having traveled for many hours without a change of clothing we felt a little uncomfortable Fortunately the representatives from the United Kingdom befriended us and we shared many stories and laughter that night and most every day after

The next morning (I think it was morning) the wakeup call sounded and it felt as if we had just laid down for sleep I called the front desk to get an update on our luggage and they told me to look outside my

mer

ry d

esig

n

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A

4 SWEEPING NOVEMBER 12 w w wolympiachimneycom bull Phone 1-800-569-1425

Will KozlanskyOwner amp Co-Founder

The NEW Smoothwall Chimney Liner thathas the Perfect Combination of

Weight Ruggedness amp Flexibility

No memory amp very shyexible Smooth Interior One liner multiple applications Available ovalized amp coiled

room door in the hallway Glory be There was our luggage This was very pleasing as I needed my suit for the first day of the meetings and I also needed to reduce the tension in my ever-loving partner After a quick breakfast I arrived in the meeting room where the delegation had gathered there I met up with our Executive Director Mark McSweeney who arrived late the night before

The business meetings were somewhat informative but were also filled with somewhat formal administrative updates that every organization must go through time to time I was reminded of Englandrsquos Parliament as I sat listening to dozens of translators and the presenters all talking at the same time in the crowded room The meetings continued for the following two days The delegates discussed issues like our UL listing for appliances and products In Europe the labeling is the ldquoCE Marksrdquo Testing for the CE Marks is repeated every two years to the most stringent requirements Another topic I found to be interesting was the discussion of ldquofine dust measurementsrdquo similar to our EPA requirements High efficiency appliances in Europe are referred to as ldquofine dust appliancesrdquo A general brochure about the six main objectives for sweeps to accomplish while at a clientrsquos appliance was discussed as well

I had submitted a prepared statement which had already been shared with all delegates present and to the ESCHFOE board In our verbal updates Mark and I fielded a few questions about the statement and were able to take the opportunity to again welcome our colleagues to visit the United States during our upcoming convention in Branson MO Next yearrsquos ESCHFOE Congress is the technical meeting which will be held in the United Kingdom near London at Nottingham Forrest at the oldest Marriott Hotel in the world Then the delegates voted to hold

w w wolympiachimneycom bull Phone 1-800-569-1425

Will KozlanskyOwner amp Co-Founder

The NEW Smoothwall Chimney Liner thathas the Perfect Combination of

Weight Ruggedness amp Flexibility

No memory amp very shyexible Smooth Interior One liner multiple applications Available ovalized amp coiled

6 SWEEPING NOVEMBER 12

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the 2014 meeting in Serbia then possibly to Germany for the next technical meeting in 2015 and then to Finland in 2016

The last day of the congress Saturday was a more casual day for us delegates to take on some excursions Our first stop was at a castle where we hiked up to the top to enjoy the view It was very enlightening to think about all the history that took place where we stood Our next stop that day was at a very old monastery and for lunch The day wrapped up with a formal banquet

After a long night of entertainment shared with our colleagues Candy and I called it a night knowing we had to awake and pack early the next morning Candy and I planned for an extra day in Vienna for sightseeing We checked into a hotel near the Vienna airport and both wanted room service I laughed when I heard her ordering a burger French fries and a Diet Coke and then repeated back what the other end said ldquoBurger cut fries and diet lightrdquo I looked at her and nodded ldquoyesrdquo She confirmed and we both got a good laugh as they didnrsquot use the term ldquoFrench friesrdquo After a short nap we took a quick walk to pick up a train to downtown Vienna

Early the next morning our flight was supposed to leave at 630 am We arrived at the airport at 400 am to ensure enough time only to find out they didnrsquot have us listed for our boarding passes Fortunately they did find their mistake and were able to give us boarding passes (of course not sitting together) We departed to Amsterdam then to Atlanta only to miss our 530 pm flight out of Atlanta to Tallahassee Florida Luckily we able to rebook on a 730 pm flight back to Tallahassee And what do you know our luggage had beaten us there by a few hours as our two checked bags arrived at the originally-planned time

It felt good to be back on American soil and back home again But as I write this message I am longing for my next trip abroad My hope is that all sweeps will be able to experience the European countries and a piece of the worldrsquos history first hand as I was privileged to do Our profession and industry is worldwide Visiting and building relationships with colleagues from different cultures and gaining insights is always a valuable asset to network and increase valuable knowledge to help move our businesses to the next level

Sweeprsquos Luck to you and your family and God Bless Jay WalkerNCSG President

8 SWEEPING NOVEMBER 12

y family has what sounds like a quaint

Thanksgiving tradition We gather each year at my Auntrsquos home in Southern Indiana for lunch followed by an afternoon spent decorating gingerbread houses Sounds lovely doesnrsquot it Well it has become more so over the years When we first began we had visions of gingerbread houses from craft magazines and morning shows in our minds as we struggled to make royal icing that would be strong enough to hold up those four cookie walls Instead wersquod have so much icing on our clothes and in our hair that wersquod laugh until we were crying

Over the years wersquove each gradually improved our gingerbread construction techniques Several of us bring our own candy to add to the mix of Halloween leftovers to get just that perfect

look Thanks to planning and advanced preparations by my Mom and Aunt I donrsquot remember the last time someone threatened to bring out a hot glue gun to keep their house standing Though if you look at that photo closely yoursquoll still see the huge mess that makes the afternoon memorable

Just like our afternoons of gingerbread construction and decorating therersquos a lot to be said about learning from your mistakes and putting your plans into action I hope that no matter how yoursquove managed perfect your process yoursquore still having fun out there this season

Happy Thanksgiving

MELISSA HEEKE CAENCSG DIRECTOR OF COMMUNICATIONS

EditorrsquosLetter

M

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YOU CLEAN CHIMNEYSWHY NOT CLEAN DUCTS

NOVEMBER 12 SWEEPING 9

10 SWEEPING NOVEMBER 12

TechnicalQampA DENNIS DOBBS NCSG

TECHNICAL ADVISORY CHAIR

A

QHow do I keep my employees

from talking too much and

confusing our customers

It is important especially when in front of customers for one person to be the point person for technical explanations In our profession hopefully this person would be a CSIA

Certified Chimney Sweep When a sweep and his helper are in a customerrsquos home it is very common that the homeowner will be talking to the lead sweep while another family member

strikes up a conversation with the helper It is best to instruct the helper not to get too deep in conversation and let the lead person on the job discuss the specifics of the job at hand You might give your employees a signal to be used when noticing that a conversation is getting out of hand For example if the lead sweep notices that the helperrsquos conversation is beginning to stray then a simple gesture such as a cough or rubbing the nose can signal the helper to focus in order to prevent non-pertinent information and confusion

12 SWEEPING NOVEMBER 12

ecently I noted on the NCSG discussion list that a sweep described his business as a ldquoBUBBLErdquo He felt he was inside this bubble because he had no staff members He had a one-man business He felt his only opportunity to interact

with other sweeps in person was the NCSG convention I have often thought of a one man business as a box but his word of bubble is also a good description

The thoughts he expressed caused me to think about the bubble that every owner of a chimney service business is in Our industry has businesses of all sizes from the one man operations up to companies with a multitude of trucks and with even different locations and includes some who operate different businesses altogether And I see success stories with each type but also hear and see the frustrations of each The amazing thing is that no matter the size the business the basic issues faced by the businesses of different sizes will be similar

For instance all business must be concerned with implementation marketing budgets equipment purchases and maintenance among many other things And they each have their own unique issues they have to face depending on size With the larger business comes staff management where to park the equipment payroll and benefit issues and so many other things With the single person business so often the truck is likely parked at the ownerrsquos home and at times the office may be a place at the kitchen table or perhaps a dedicated place in the home The one man company likely finds that vehicles get longer life require fewer repairs and even have a better appearance at times This is a benefit I suppose of the owner being the only one who drives the equipment

But the key thing each and every business owner must remember is the reason they started the businesshellipto deliver to the business owner their dreams And each and every business owner must remember the development of an excellent business model no matter what the size of their business is the road map to their dreams

Are there advantages to each of the diverse types of operations Of course there are And there are disadvantages as well The key thing is that the business owner realizes that no matter what size he decides the business should be he must have a well-conceived business model to succeed

If you donrsquot have a plan and system to manage each of the issues every business faces no matter what size your business is you will continually and inevitably struggle inside your own particular bubble And if you donrsquot have a viable well-thought-out realistic business model chances are you donrsquot have the plan you need to attend to all the facets of the business that determine your ultimate success Itrsquos as simple as that

In the final analysis each of us decides the box or bubble we want to do business within And each must do some thinking outside of that bubble or it can become a large trap

No matter how large or small our business is there is always the need to network with others with similar business models and that face similar challenges This is one reliable way to get out of the confines of your bubble or box There are others

One of the best ways is to network with industry peers is the often-suggested MIX group Often the network may be participating in an industry internet discussion but this does not give you input from the folks that know you know your skills know your hopes and know your dreams Also these folks can know the walls you face in your life that block your goal attainment Networking with other business owners with an intimate knowledge of your business operation can move you miles ahead I highly advise that each person investigate the MIX concept Likely this is one of the leading educational tools along with the recognized methods of attending conventions and conferences The folks that participate in MIX groups obtain tools sometimes they are small tips sometimes they are game changers This concept also gives you the ability to see from the inside just how effective new methods can be for their business models

BY JERRY ISENHOUR OF CHIMNEY amp VENTING

CONSULTANTS IN CONCORD NCCoachrsquos Corner

The

The Bubble

R

NOVEMBER 12 SWEEPING 13

The key thought is success does not result from the size of a business Rather success is the reward that one has when through careful planning and execution their hopes and dreams are fully realized life is good and things are happening as you dreamed when you started

Decide what your bubble is and go realize your dreams As I often say ask the man in the mirror many times he is the one that can truly assist you in where you want to go

About the Author Jerry Isenhour is an industry consultant and coach who authors a monthly article in Sweeping as a service to the industry For more information about Jerry and how he can assist you individually and your business in your quest for success and you ascent to the next level take a look at his web site wwwchimneyandventingconsultantscom He can be contacted at jerrychimneyandventingconsultantscom or by phone at (704) 425-0217 You can also obtain great business tips from his Facebook page Chimney amp Venting Consultants

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14 SWEEPING NOVEMBER 12

Itrsquos Not Rock-it Science

I n 1992 my wife and I opened a hearth store in our small town In order to please our customers we try our best to get them the items they want The range quickly went from gas logs glass doors and wood burning stoves to prefabricated fireplaces mantels and surrounds One of the hot new items one of our sales

reps was pushing back then was a pre-manufactured rock surround and separate hearth After selling several of these and placing orders for quite a few more we got a call from our supplier that the manufacturer had gone out of business I thought to myself ldquoWell itrsquos only man-made rock How hard could this product be to duplicaterdquo I soon realized that this endeavor was more complicated than I thought It isnrsquot at all like laying brick it is much more creative and complex

After rocking numerous fireplaces in these past years I have developed my own way of laying man-made stone This type of rock is designed to mimic natural rock but it is only one to two inches in depth Manufacturers of these products estimate that the average weight of such products is approximately ten pounds per square foot making it ideal for interior projects Because of this light weight there is no need to reinforce the floor joist One day I was at a customerrsquos home to do a chimney inspection and was admiring her custom natural stone fireplace and I noticed one attribute that natural stone has That is the depth of rocks The natural light in the room highlighted the shadows created by the stone From this point forward I began to use dark almost black mortar for my scratch coat and for sticking the stones to the wall This color gives the look of depth which closely mimics natural stack stone

Every fireplace is different and I always ask the homeowner what their vision is for their fireplace some are much more elaborate than others I try to always give them what they want not what I want In the photos included you will notice the dark scratch coat and that we install the mantel before the rockwork begins You may also notice that on this job we painted the ceiling and wall black because the sheet rock was not finished by painting this black it made it easier for the painter to cut in around the rocks without getting paint on them We painted the firebox black also which helps bring out the shadowing effect of the dark mortar Many of you may be more experienced in this type of work than I am but many may not have ventured in this area yet If you are interested in doing so just go for it Be creative get your hands dirty and remember itrsquos not rock-it science

Chimney Sense DENNIS DOBBS NCSG

TECHNICAL ADVISORY CHAIR

NOVEMBER 12 SWEEPING 15

ldquoMy company uses most products available to chimney contractors but Firesafersquos products and systems are hands-down the very best and the most profitable Great technical support and their constant improvements make the products even better which makes my company stand out over my competitionrdquo Kevin Knight Chadds Ford Chimney Sweeps PA

TO order call 800 TO order call 800--545545--66076607

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FireFireGuardGuard Ceramic mortar jointCeramic mortar jointCeramic mortar joint amp resurfacing systemamp resurfacing systemamp resurfacing system

PatentedPatented The most advanced chimney liner in the world

reg

CrownGuardCrownGuard Severe weather crown repair amp protectionSevere weather crown repair amp protection

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When you serve on the NCSG Board of Directors you help lead the chimney industry into the future and can develop leadership management and communication skills that will serve you in your business and personal life You can make an immediate difference in the chimney service industry by helping to determine the organizationrsquos strategic plan and annual budget The new shorter two-year term limits make volunteering easier

NCSG board members are responsible forbull Attending four board meetings each year Two of the meetings are held

at the CSIA Technology Center in Indianapolis (Spring - typically held for three days Summer - typically held for two days) the November meeting is typically held online and via teleconference and the fourth is held immediately before the annual NCSG convention at the host city Travel and lodging expenses are reimbursed for board members attending meetings with the exception of the convention meeting only

bull Participating in the NCSG members-only and board of directorsrsquo electronic discussion lists

bull Communicating with members in region via eNewslinkbull Connecting members to regional legislation affecting the industry

And NCSG board members receivebull Complimentary NCSG Innovation convention registration for you and

your spouse while you serve on the board

bull Networking opportunities at board meetings which help develop life-long friendships with business associates from across the country

The NCSG Governance Committee is now accepting nominations for a representative from NCSG Regions 5 and 6 and one Supplier representative bull Region 5 (Two year term 2013-2015)

Represents Arkansas Colorado Iowa Kansas Louisiana Minnesota Nebraska New Mexico North Dakota Oklahoma South Dakota Texas Wisconsin

bull Region 6 (One year term 2013 - 2014) Represents Voting and Dual members nationwide

bull Supplier Representative (Two year term 2013 - 2015) Represents Supplier and Dual members nationwide

Nomination Deadline - December 4 2012 - Nominations must be mailed to NCSG at 2155 Commercial Drive Plainfield IN 46168 No electronic nomination forms will be accepted

The newly elected directors will be seated at the April 3 2013 board of directors meeting in Branson MO If you would like additional information please feel free to contact NCSG Governance Chair Randy Brooks at hearthhunteraolcom or NCSG Executive Director Mark McSweeney at mmcsweeneyncsgorg

Call for Nominations Board of Directors

16 SWEEPING NOVEMBER 12

Employee or Independent Contractor

BY CHRIS VAN LEEUWEN OF VERACITY INSURANCE SOLUTIONS

Workers compensation is a form of insurance providing wage replacement and medical benefits to employees injured on the job Most employers are required to provide workers compensation and may have potential liability in the event of an employee injury in addition to the financial penalties that may be imposed upon them if they chose not to carry workers compensation coverage

A frequent question received is ldquowho is an employeerdquo It is common for employers to reclassify employees as independent contractors to avoid certain taxes benefits and other liabilities The IRS has developed the ldquo20 Factor Testrdquo to assist employers evaluate whether a worker is an employee or an independent contractor

1 InstructionIs the worker required to comply with employerrsquos instructions about when where and how to work

q Yes q No

2 TrainingIs training required Does the worker receive training from or at the direction of the employer including attending meetings and working with experienced employees

q Yes q No

3 IntegrationAre the workerrsquos services integrated with activities of the company Does the success of the employerrsquos business significantly depend upon the performance of services that the worker requires

q Yes q No

4 Services Rendered Personally Is the worker required to perform the work personally q Yes q No

5 Authority to hire supervise and pay assistantsDoes the worker have the ability to hire supervise and pay assistants for the employer

q Yes q No

6 Continuing Relationship Does the worker have a continuing relationship with the employer q Yes q No

7 Set Hours of Work Is the worker required to follow set hours of work q Yes q No

8 Full-Time Work Required Does the worker work full-time for employer q Yes q No

9 Place of WorkDoes the worker perform on the employerrsquos premises and use the companyrsquos office equipment

q Yes q No

10 Sequence of WorkDoes the worker perform work in a sequence set by the employer Does the worker follow a set schedule

q Yes q No

11 Reporting Obligations Does the worker submit regular written or oral reports to the employer q Yes q No

12 Method of PaymentHow does the worker receive payments Are there regular payments in set amounts

q Yes q No

13 Payments of Business and Travel Expenses Does the worker receive payment for business and travel expenses q Yes q No

14 Furnishing of Tools and Materials Does the worker rely on the employer for tools and materials q Yes q No

15 InvestmentHas the worker made an investment in the facility or equipment used to perform services

q Yes q No

16 Risk of LossIs the payment made to the worker on a fixed basis regardless of profitability or loss

q Yes q No

17 Working for More Than One Company at a Time Does the worker only work for one employer at a time q Yes q No

18 Availability of Services to the General Public Are the services offered to the employer unavailable to the general public q Yes q No

19 Right to Discharge Can the worker be fired by the employer q Yes q No

20 Right to Quit Can the worker quit work at any time q Yes q No

NOVEMBER 12 SWEEPING 17

If you answered ldquoyesrdquo to a high number of the questions above is likely an indication that there is a presence of an employer-employee relationship If a high number is marked ldquonordquo indicates a contractor relationship

A similar test is used in most state to determine status under workersrsquo compensation laws called the ldquoeconomic reality testrdquo This test is often used by the courts to determine independent contractor status and is harder to classify a worker as an independent contractor

In addition to the exposure to possible work related injuries to an ldquoemployeerdquo not being covered the penalties for misclassifying an employee is huge back tax and premiums civil fines interest and other retroactive damages

Refer to the Department of Labor and your local Workforce Departments for more information on the definition of an ldquoindependent contractorrdquo before you reclassify an employee to an independent contractor

About the Author Chris Van Leeuwen has been in the insurance industry since 1985 and is currently the Vice President of SalesCSO at Veracity Insurance Solutions LLC

Member Get a Member Program

Did you know that by promoting membership in the NCSG you help the Guild meet its goals AND you will reap rewards too To take advantage of potential savings on your next NCSG dues simply visit wwwNCSGorg to obtain a copy of the membership application form Make sure you put your name under Item 2 ldquoWho referred you to the NCSGrdquo OR you may send an email to dcorneliusncsgorg and request that NCSG membership information be sent on your behalf to people who should join Please provide the complete contact information ie name address telephone number and email address if available

Your participation in the Member-Get-A-Member program helps strengthen the Guildrsquos membership and allows you to win toobull You get $5000 off membership dues for each new member (1-4

new members)bull You get Free membership Dues (equal to 1 year) when you

recruit 5+ new members

Save some money on your next NCSG dues by simply promoting membership in the NCSG at every opportunity you haveNew Member - has not been a member of the NCSG for at least two (2) years

Hose Master Invented the WheelHose Master Invented the WheelWhen It Comes to Chimney LinersWhen It Comes to Chimney Liners

1964

1983

2000

2012

Pro amp UltraProInvented UltraPro - the only patented roll-lock design light-weight liner with extreme exibility and crush resistance

Redesigned Interlocked Machine TechnologyInnovations are still the core of manufacturing exible chimney liner today

HeavyFlexInvented RectangleFlex OvalFlex and Dial-A-Flex technology

Smooth-N-LiteToday Sam has designed Smooth-N-Lite the light interlocked liner for smoothwall applications Manufactured on the same machine technology he invented in 1964

Meet Sam Foti Hose Master CEO engineer and innovator

In 1964 Sam got involved with interlocked products Identifying the problems associated with manufacturing the hose Sam redesigned the tooling and machinery to not only produce a consistent interlocked hose but to also speed-up the production

Today the results of Sams ingenuity is the technology used throughout the industry in the production of interlocked products His designs not only changed the way that stripwound hose is made but the way that it is used and perceived in the industry

redesigned the tooling and machinery to not only produce a consistent interlocked hose but to also speed-up the production

Today the results of Sams ingenuity is the technology used throughout the industry in the production of interlocked products His designs not only changed the way that stripwound hose is made but the way that it is used and perceived in the industry

SmoothNLite Adindd 2 71212 335 PM

HomeSaverreg Smooth-N-Litetrade Fills the Smoothwall Niche

5-8 Diameters Light 010 stainless strip Available in 304 and 316 stainless steel alloys Interlocked seams are easy to flex Smooth inner wall Crush resistant No memory Ideal for smoothwall application

Now smoothwall liner doesnt have to be stiff and clumsy Because HomeSavers new Smooth-N-Lite gives you smooth without the headache Nestling right into HomeSavers famous family of UltraPro Pro RoundFlex RectangleFlex OvalFlex and Dial-A-Flex liners our new 010 Smooth-N-Lite gives you the superior weight flexibility and strength you need for smooth liner applications

6 times 25 (304-Alloy)

WITH SHIPPING$36786

~Free Freight bull On orders of $1800 or morebull 65rsquo of liner liner and components ship free

Speed Service Selection 8002473305 bull wwwcopperfieldcom

SmoothNLite Adindd 3 71212 335 PM

1964

1983

2000

2012

Pro amp UltraProInvented UltraPro - the only patented roll-lock design light-weight liner with extreme exibility and crush resistance

Redesigned Interlocked Machine TechnologyInnovations are still the core of manufacturing exible chimney liner today

HeavyFlexInvented RectangleFlex OvalFlex and Dial-A-Flex technology

Smooth-N-LiteToday Sam has designed Smooth-N-Lite the light interlocked liner for smoothwall applications Manufactured on the same machine technology he invented in 1964

Meet Sam Foti Hose Master CEO engineer and innovator

In 1964 Sam got involved with interlocked products Identifying the problems associated with manufacturing the hose Sam redesigned the tooling and machinery to not only produce a consistent interlocked hose but to also speed-up the production

Today the results of Sams ingenuity is the technology used throughout the industry in the production of interlocked products His designs not only changed the way that stripwound hose is made but the way that it is used and perceived in the industry

SmoothNLite Adindd 2 71212 335 PM

HomeSaverreg Smooth-N-Litetrade Fills the Smoothwall Niche

5-8 Diameters Light 010 stainless strip Available in 304 and 316 stainless steel alloys Interlocked seams are easy to flex Smooth inner wall Crush resistant No memory Ideal for smoothwall application

Now smoothwall liner doesnt have to be stiff and clumsy Because HomeSavers new Smooth-N-Lite gives you smooth without the headache Nestling right into HomeSavers famous family of UltraPro Pro RoundFlex RectangleFlex OvalFlex and Dial-A-Flex liners our new 010 Smooth-N-Lite gives you the superior weight flexibility and strength you need for smooth liner applications

6 times 25 (304-Alloy)

WITH SHIPPING$36786

~Free Freight bull On orders of $1800 or morebull 65rsquo of liner liner and components ship free

Speed Service Selection 8002473305 bull wwwcopperfieldcom

SmoothNLite Adindd 3 71212 335 PM

20 SWEEPING NOVEMBER 12

Letrsquos start with a few questions Have you noticed the Yellow Pages have become thinner with every new release Do you come across fewer flyers for services in your area Do you see fewer ads on TV for local businesses than you did a year ago Chances are you answered lsquoyesrsquo to at least one of these

Why the migration happened

But now we know the cause ndash In 2012 the average person is far more likely to search for a service online rather than offline The Internet has made it more convenient for us to look up services and in doing so has caused a major shift in the way all businesses should market their services

When one of your customers needs your services you want them to call you In 2000 if they didnrsquot have your phone number memorized they would grab the Yellow Pages and look you up In 2012 if a customer doesnrsquot know your number off the top of their head they are likely to Google you to find your contact info If you havenrsquot made an investment to show up on Googlersquos ldquoPage Onerdquo your competitorrsquos contact information might be displayed before yours ndash even if a customer types in your exact business name

So when Mr and Mrs Smith need their chimney cleaned this fall they arenrsquot going to look up local chimney sweeps in the Yellow Pages ndash they are going to do an Internet search for chimney sweeps in their area and choose a company that seems reliable and professional This happens millions of times every day and not surprisingly has led to many businesses spending their marketing dollars online rather than investing in ldquoold schoolrdquo forms of marketing Tips on what NOT to do

Ten years ago it made perfect sense to market on billboards and in the Yellow Pages but times have changed Businesses that continue to only focus on ldquoold schoolrdquo forms of marketing will find their lead flow diminishing On the other hand successful business owners are able to adapt to changes in consumer trends and todayrsquos consumers are online

As for those companies that happen to still be benefiting from the Yellow Pages thatrsquos great ndash as long as they balance their budget accordingly for this type of media Chances are

Yellow Pages marketing wonrsquot sustain itself much longer so be prepared to move marketing dollars online in the near future There are also many companies that rely on referral customers and word-of-mouth marketing but when potential customers hear about your business they are likely to look your company up online first and you need to make sure yoursquore showing up

Where to begin

For those businesses looking to get their feet wet in online marketing consider starting with basic search engine optimization (SEO) For example ensure that the services you provide are all listed on your Website especially in any headers Same goes for any areas you service ndash Be sure to list those as well (but donrsquot overdo it or it will look messy) Claim your business listing on Google and build up your Facebook Business Page These are all free strategies that you can use to boost your online presence

Depending on the competition in your area this might not be enough to get you on Page One of Google which is where you want to be Businesses looking to maximize their online marketing should consider advanced SEO (Meta tags inbound links) or a Pay-Per-Click service In order to compete in higher traffic target areas these are often necessities Remember all the other chimney sweeps in your area are aiming for Page One placement as well There just isnrsquot enough room for everyone

If you are busy and canrsquot spend your own time managing your online marketing there are many companies that can do it for you ndash you probably hear from them and their ldquoguaranteedrdquo results on a daily basis But be wary about which one you decide to work with Do your research and make sure you find a company you can trust At the end of the day if you have an online marketing plan and are focused on making it grow your business is in great shape

Alain Parcan is the Manager of Marketing for Market Hardware Inc (wwwMarketHardwarecom) and contributed this article Alain is experienced in the fields of Internet Marketing and small business marketing Market Hardware helps Chimney Sweep businesses compete on the Web and offers special discounts for NCSG members Ask Alain any Website or Internet Marketing question by emailing alainmarkethardwarecom or calling 888-381-6925

The Great Marketing Migration

BY ALAIN PARCAN OF MARKET HARDWARE

CSIA Update wwwCSIAorg

Publication for CSIA Certified Chimney Sweepregs

ADVERTISEMENT

INDIANAPOLIS - The United States District Court for the Northern District of Florida has issued a Permanent Injunction and Order on behalf of the Chimney Safety Institute of Americareg (CSIA) against James Joyner Absolute Chimney Sweeps Advanced Fireplace Technicians Chimney Doctor Fireplace Doctor and Orlando Chimney Doctor and any business entity performing chimney cleaning in which Joyner has an ownership interest or control

The order comes after CSIA brought legal action against Joyner in 2012 for repeated unauthorized use of CSIArsquos registered

trademarks including the CSIA Certified Chimney Sweepreg mark on websites and other marketing materials for multiple businesses

ldquoThis is a particularly satisfying victory in that this offender was using our trademark without authorization to inaccurately represent his sweeps in several states as being certified by CSIArdquo says CSIA Executive Director Mark McSweeney CAE

In a settlement agreement Joyner has paid CSIA an undisclosed sum and is indefinitely prohibited from applying for

certification from CSIA and from using CSIArsquos certification logo in conjunction with any of his current or future chimney sweeping businesses

ldquoCSIA Certified Chimney Sweeps work hard to earn and maintain their credential and we owe it to them and to the consuming public who rely on what that credential stands for to protect its legitimacy and credibilityrdquo says CSIA President John Pilger ldquoCSIA is proud of our consistent track record of enforcing the use of our valued trademarkrdquo

Federal ruling protects Chimney Safety Institute of America registered trademark from repeated unauthorized useOrder results in undisclosed settlement paid to CSIA

AlabamaDustin Doty bull The Fireplace Service Center bull Fort Payne

ArizonaAustin Retrum bull Affordable Chimeny Sweep bull Vail

CaliforniaThomas Kezas bull Chim Chiminey Sweep bull Vista

ColoradoMark Roberts bull Chimney Sweeps of America bull Littleton

ConnecticutChristopher Gonsalves bull Millstream Construction bull HebronDavid Heissenbuttel bull DMH amp Associates Inc bull WiltonChad Mitchell bull Northeastern Chimney LLC bull West Hartford

IdahoJoel King bull Kings Roofing Inc bull Mountain Home

IllinoisRichard Moore bull Jiminy Chimney Sweep amp Service bull Lake in the Hill

IndianaTom Meredith bull SaverSystems bull Richmond

KentuckyJoshua Moore bull Mt Sterling

MarylandTJ Davis bull Clean Sweep of AA Co Inc bull MillersvilleBrandon Mowell bull Magic Mountain Inc bull ThurmontChris Anderson bull Monocacy Chimney Care bull MyersvilleBrandon Green bull Monocacy Chimney Care bull Myersville

MassachusettsKevin Cabral bull Ash Away Hearth amp Chimney bull Dartmouth

MissouriBill Bonney bull Bill Bonney Chimney Sweep Service bull Jackson

New HampshireJoseph E Olisky Jr bull Tom Cady Chimney Sweep LLC bull Lebanon

New JerseyRaymond Bond bull Mercer County Chimney

Services bull HamiltonNorth DakotaAnthony Bach bull Cinderfellarsquos bull LidgerwoodOhioTom Rhine bull Chim Cheroo Chimney Sweeps bull GreenwichMichael Lentz bull Eastside Fireplace amp Contracting bull CygnetRobert Wickard bull Eastside Fireplace amp Contracting bull Cygnet

OregonEric Johnston bull American Chimney amp Masonry Inc bull PortlandBryan Wright bull American Chimney amp Masonry Inc bull Portland

PennsylvaniaRon Renninger bull Chester County Hearth amp Home bull Elverson

VirginiaChris Prouty bull Proutyrsquos Chimney Sweep Inc bull Leesburg

WisconsinBrad Freimuth bull The Chimney Guy LLC bull MenashaLuke Maynard bull The Chimney Guy LLC bull Menasha

Congratulations to Our New CSIA Certified Chimney Sweeps

October 12 2012

From Mark McSweeney CAE

Executive Director of the Chimney Safety Institute of America

and the National Chimney Sweep Guild

Earlier this morning NBCrsquos Today Show aired a segment featuring

an undercover investigation on chimney sweeps The Today Show

ldquostingrdquo operation took place at a home in the Northeast where

chimney sweeps were called in for a routine sweeping When

sweeps did not provide a thorough inspection of the homersquos

chimney when recommending repairs or service Today Show

reporters and producers confronted them about their tactics

Ashley Eldridge Chimney Safety Institute of America (CSIA)rsquos

Director of Education served as the lead technical expert for the

segment In his role as Director of Education Ashley is responsible

for the administration of the CSIA Certified Chimney Sweepreg

credentialing program and is a regular spokesperson for CSIA

When presented with the opportunity to participate we knew that

it was our responsibility to help educate the public about what to

expect when hiring a chimney sweep for regular maintenance It is

CSIArsquos mission is to encourage public awareness of issues relating

to chimney and venting performance and safety This segment

serves as a great reminder that homeowners need to do their

homework before inviting contractors into their home

In response to the segment both the Chimney Safety Institute

of America and the National Chimney Sweep Guild have issued

statements to the media introducing the organizationsrsquo programs

as the standard for the industry and outlining steps to take to

verify industry memberships and credentials We believe that the

segment on the Today Show and the industryrsquos response to the

segment will open the door for continued conversations about how

to hire a qualified ethical chimney professional

We encourage you to take this opportunity to proactively share

your experience and credentials with your customers Just like

in any service industry while there may be a few bad apples we

know there are far more of you out there who bring a high level of

professionalism and ethical accountability to the trade To confidently

demonstrate to the consumer that you are among the best of the

best here are a few ways that you can set yourself apart

An Open Letter to the Chimney Service Industry

bull Verify that your contact information is accurate and up-to-date

online at wwwNCSGorg andor wwwCSIAorg

bull Verify that your membership and credentials are accurate and

up-to-date on your own website

bull Invite your customers to verify your memberships and

credentials online at wwwNCSGorg andor wwwCSIAorg

Doing so helps to diminish the impact of competitors who

falsely claim to have those same credentials

bull Provide your customers with references

bull Have a valid certificate of insurance available upon request

bull If your company is a member of NCSG remind your

customers that you have signed the NCSG Code of Ethics

bull If you have CSIA Certified Chimney Sweeps on staff remind

your customers that each individual has signed the CSIA Code

of Ethics and be sure that they are each carrying their photo

identification cards

Both the National Chimney Sweep Guild and the Chimney

Safety Institute of America are here to support the industry

by reminding homeowners of the need for annual chimney

inspections and to help homeowners make informed decisions

about the professionals who will perform those services We

believe that our media outreach brings awareness to these

issues and hope that you through your affiliation with NCSG

and CSIA will benefit from more informed customers

All the best for a safe and successful season

Mark T McSweeney CAE

Executive Director

National Chimney Sweep Guild wwwncsgorg

Office (317) 837-1500 Fax (317) 837-5365

Chimney Safety Institute of America wwwcsiaorg

Office (317) 837-5362 Fax (317) 837-5365

NCSG and CSIA Partners in the Future of Chimneys amp Venting

in America

ADVERTISEMENT

QR code generated on httpqrcodelittleidiotbe

Now you can access more of the industryrsquos favorite seminars in a self-paced online format Itrsquos easy with CSIArsquos eLearning program mdash offered every week

Need to renew your CSIA Certified Chimney Sweep credential You

can now earn all of the CEUs entirely online We offer individual

sessions in affordable bundles so you can earn just the CEUs you

need $39 per session $99 for 3 sessions or $149 for 5 sessions

Ready to get started Learn more and register right now

W W W C S I A O R G E L E A R N I N G( 3 1 7 ) 8 3 7 - 5 3 6 2

Good for you your business and your busy schedule

Online review sessions also available weekly

Now you can access more of the industryrsquos favorite seminars in a self-paced online format Itrsquos easy with CSIArsquos eLearning program mdash offered every week

Need to renew your CSIA Certified Chimney Sweep credential You

can now earn all of the CEUs entirely online We offer individual

sessions in affordable bundles so you can earn just the CEUs you

Good for you your business and your busy schedule

ADVERTISEMENT

CSIA 2013Education CalendarAs of 102212 - Schedule subject to change Please contact the Chimney Safety Institute of America prior to making travel arrangements

Register today at wwwCSIAorg or call us at (317) 837-5362

Hate to travel CSIArsquos online education is now oered weeklyCSIA Certication Review Sessions Chimney Physics Lining Masonry with Stainless Steel and eLearning

The CSIA Technology Center is located near Indianapolis Indiana

National Chimney Sweep Training School April 29 ndash May 4 2013 | CSIA Technology Center

June 24 ndash 29 2013 | CSIA Technology Center

August 12 ndash 17 2013 | CSIA Technology Center

September 30 ndash October 5 2013 | CSIA Technology Center

Fundamentals of sweeping and inspection of chimney systems equipment operation health and safety considerations and step-by-step instruction in codes clearances standards and practices

Installing and Troubleshooting Gas Hearth AppliancesJuly 15ndash19 2013 | CSIA Technology Center

Service and installation including appliance standards combustion requirements pipe sizing and installation troubleshooting carbon monoxide testing and fuel conversion

CEUs 4-T 4-CS 4-HS 4-CL NFI CEUs 16 T

Chimney Physics March 4-5 2013 | CSIA Technology Center

Diagnosis and resolution of chimney performance problems solving air pressure problems identifying the symptoms of indoor air pollutants

determining combustion air requirements for vented appliances in a two-day in-person formatCSIA CEUs 3-T 3-CS 3-HS 3-CL NFI CEUs 4 E

Inspection and Report WritingMay 16ndash17 2013 | CSIA Technology Center

Chimney inspections and evaluations report writing including regional and environmental

inuences eective photo documentation digital organization and administrative procedures

CSIA Certied Chimney Sweepreg Review amp ExamJanuary 25 2013 | Jamison Masonry Restoration - Oreland PA

February 8 2013 | CSIA Technology Center

March 15 2013 | Orlando FL

April 3 2013 | Branson MO

April 26 2013 | Manchester NH

May 3 2013 | Scranton PA

June 7 2011 | CSIA Technology Center

June 28 2013 | Richmond VA

July 9 2013 | Oceanside CA

August 2 2013 | CSIA Technology Center

August 9 2013 | Kansas City MO

September 13 2013 | Atlantic City NJ

October 18 2013 | Latham NY

November 15 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the exams The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125-CS 125-HS 125 CL NFI CEUs 6 T

| CSIA Technology Center

CSIA Certied Dryer Exhaust Technicianreg Review February 7 2013 | Arlington VA

April 3 2013 | Branson MO

August 1 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the CSIA Certied Dryer Exhaust Technicianreg exam The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125 CS 1-HS 1-CL NFI CEUs 4 E

NOVEMBER 12 SWEEPING 25

ProgressiveProgressivePerksBY DEBBIE CORNELIUS

MEMBERSHIP DEVELOPMENT COORDINATOR

Cheaper ndash Is It Always Better

A few years ago one of the NCSG Board members decided to change his general liability insurance from Stratus Insurance now known as Veracity Insurance Solutions to a local agent who was able to get them general liability insurance for less money than his company was paying through Stratus Unfortunately he had a claim and found he was not covered properly The claim was denied costing them Shortly after he renewed coverage through Stratus and has been with them ever since

So often we have a tendency to only look at what it is going to cost us that we donrsquot read the fine print to see just exactly what the product wersquore buying entails and covers There are some very important items you need to make sure your current policy covers

bull Are you covered for incidents involving creosote andor sootbull Are you classified correctly to reflect the work you performbull Does your current policy provide coverage for inspectionsbull Are your limits of liability adequate

Veracity Insurance Solutions includes coverage for creosote in their insurance package This package also includes installationtool coverage that covers the owner and employeersquos tools as well as equipmentproduct the insured is contracted to install

If you prefer to deal with a person who handles your auto and other personal insurance Veracity will be happy to work with your local insurance agent

and it wonrsquot cost you any extra Contact Veracity today to see how they can meet your needs

Chelsea Ciena Program UnderwriterVeracity Insurance Solutions866-395-1308Chelseaveracityinscom

Made in the USA | Est 1998 | 8003352534 | whitecapscom

Wood amp Pellet Stoves and InsertsWe have a wide range of wood amp pellet stoves to fit any application In stock ready to ship Order by 3 PM EST and it ships the same day

NXT- I Wood Stove FP - 45 Pellet Stove

MonacoWood Burning Fireplace

XTD 15 IWood Insert

Purchase any Flame Stove or Insert between now and 123112 and receive a free grillgriddle or firewood moisture meter

OR

FREE WITHPURCHASE

CSIA 2013Education CalendarAs of 102212 - Schedule subject to change Please contact the Chimney Safety Institute of America prior to making travel arrangements

Register today at wwwCSIAorg or call us at (317) 837-5362

Hate to travel CSIArsquos online education is now oered weeklyCSIA Certication Review Sessions Chimney Physics Lining Masonry with Stainless Steel and eLearning

The CSIA Technology Center is located near Indianapolis Indiana

National Chimney Sweep Training School April 29 ndash May 4 2013 | CSIA Technology Center

June 24 ndash 29 2013 | CSIA Technology Center

August 12 ndash 17 2013 | CSIA Technology Center

September 30 ndash October 5 2013 | CSIA Technology Center

Fundamentals of sweeping and inspection of chimney systems equipment operation health and safety considerations and step-by-step instruction in codes clearances standards and practices

Installing and Troubleshooting Gas Hearth AppliancesJuly 15ndash19 2013 | CSIA Technology Center

Service and installation including appliance standards combustion requirements pipe sizing and installation troubleshooting carbon monoxide testing and fuel conversion

CEUs 4-T 4-CS 4-HS 4-CL NFI CEUs 16 T

Chimney Physics March 4-5 2013 | CSIA Technology Center

Diagnosis and resolution of chimney performance problems solving air pressure problems identifying the symptoms of indoor air pollutants

determining combustion air requirements for vented appliances in a two-day in-person formatCSIA CEUs 3-T 3-CS 3-HS 3-CL NFI CEUs 4 E

Inspection and Report WritingMay 16ndash17 2013 | CSIA Technology Center

Chimney inspections and evaluations report writing including regional and environmental

inuences eective photo documentation digital organization and administrative procedures

CSIA Certied Chimney Sweepreg Review amp ExamJanuary 25 2013 | Jamison Masonry Restoration - Oreland PA

February 8 2013 | CSIA Technology Center

March 15 2013 | Orlando FL

April 3 2013 | Branson MO

April 26 2013 | Manchester NH

May 3 2013 | Scranton PA

June 7 2011 | CSIA Technology Center

June 28 2013 | Richmond VA

July 9 2013 | Oceanside CA

August 2 2013 | CSIA Technology Center

August 9 2013 | Kansas City MO

September 13 2013 | Atlantic City NJ

October 18 2013 | Latham NY

November 15 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the exams The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125-CS 125-HS 125 CL NFI CEUs 6 T

CSIA Certied Dryer Exhaust Technicianreg Review February 7 2013 | Arlington VA

April 3 2013 | Branson MO

August 1 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the CSIA Certied Dryer Exhaust Technicianreg exam The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125 CS 1-HS 1-CL NFI CEUs 4 E

26 SWEEPING NOVEMBER 12

REGION 5

REGION 6

NCSG Charter Members

Paul Bourque Huntsville AL

Don Leavitt San Diego CA

David Harris Broken Arrow Oklahoma

Dan Wheeler Santa Rosa CA

John Cline Menlo Park CA

Dale Meisinger N Augusta SC

Alan Hisey St Louis MO

Eva B Horton Greenwich CT

Harry Richart Hasbrouck Heights NJ

NewNCSGNewNCSGMembers

REGION 2

REGION 1

REGION 4

REGION 3

NCSG REGIONS

REGION 1

Connecticut Vermont Massachusetts New York Maine Rhode Island New Hampshire

REGION 2

Delaware District of Columbia Maryland New Jersey Pennsylvania

REGION 3

Alabama Florida Georgia Mississippi North Carolina South Carolina Tennessee Virginia West Virginia

REGION 4

Illinois Indiana Kentucky Michigan Missouri Ohio

REGION 5

Arkansas Colorado Iowa Kansas Louisiana Minnesota Nebraska New Mexico North Dakota Oklahoma South Dakota Texas Wisconsin

REGION 6

Alaska Arizona California Hawaii Idaho Montana Nevada Oregon Utah Washington Wyoming

CONNECTICUTLorenzo Costa bull Diamond Duct Inc bull LindenhurstBernadette A Singh bull Wellworth Maintenance Corp bull BayshoreWesley J Harvey bull Harvey Wesley J bull Eden

MARYLANDGary Clift bull Fire-Safe Chimney SweepsGT Clift Inc bull Pasadena

PENNSYLVANIAH Richard Garten bull Above All Chimney Sweeps bull Seasterville

NEW JERSEYRaymond Bond bull Mercer County Chimney Services bull Hamilton

GEORGIAArvydas Didas bull Atlanta Chimney Worx LLC bull AtlantaJonathan Clements bull Atlanta Fireplace Specialists bull Atlanta

ILLINOISRichard M Moore bull Jiminy Chimney Sweep amp Service bull Lake in the Hills

OHIOMichael Lentz bull Eastside Fireplace amp Contracting bull CygnetKenneth Jackson bull 360 Home ServicesFireplace Pros bull Columbus

MICHIGANDustin Meyers bull Grand Rapids Air Duct amp Chimney bull Comstock

TEXASWilliam Vehon bull 1st Choice Chimney LLC bull Flower Mound

COLORADOSean Peck bull Ashes Away LLC bull Durango

CALIFORNIA Erik Hvolboll bull Carmichael Chimney Sweep bull SacramentoSteve Adcock bull Able Hearth and Home bull Antioch

NOVEMBER 12 SWEEPING 27

The 2012 ndash 2013 offers are being added daily in the ldquoMembers Onlyrdquo section of the NCSG website at wwwNCSGorg So start checking for these new offers each week These coupons will be good until June 30 2013

Airjet Division of Continental Industries bull Alpha American Company bull Condar Company bull Copperfield Chimney Supply bull Duct Cleanersrsquo Supply bull Dynacote LLC bull Earthcore Industries LLC bull ENERVEX Inc bull Firesafe Industries bull Fireside Distributors bull HY-C

Company bull Lifetime Chimney Supply bull Lindemann Chimney Supply bull Matters of the Hearth bull Meyer Machine amp Equipment bull National Chimney Supply bull Olympia Chimney Supply bull SaverSystems bull Smoktite LLC bull SNEWS ndash The Chimney Sweep News bull

Stove Builder International Inc (SBI) bull Ventech Industries Inc bull Wakefield Brush bull Wohler USA Inc bull Z-Flex

These are just a few of the many offers available to you as a member of the National Chimney Sweep Guild Visit wwwNCSGorg to learn more and to start saving

2012 ndash 2013 SWEEPS ADVANTAGE COUPON PROGRAM

Referral Reward for Non-Profits

Your non-profit can benefit when new NCSG Members mention your organization under Item 2 ldquoWho referred you to the NCSGrdquo on the NCSG membership application or you may send an email to membershipncsgorg and request that NCSG membership information be sent on your behalf to companies who should join Please provide the complete contact information ie name address telephone number and email address if available

Eligible Organizations Non-profit organizations (ie State and Regional Chimney Sweep Guilds HPBA Affiliates)

Referral Reward $100 per New NCSG Voting or Dual Member

Reward Earned Upon receipt of NCSG membership application and payment (full or first installment)

Reward Paid Paid to the organization within 10 business days of receipt of membership application and payment

New Member - Has not been a member of the NCSG for at least two (2) years

Airjet Div of Continental Industries

SAVE UP TO $13150 off Suggested Retail of any 8-inch All Fuel Decorative Chimney

Housing Kits

SAVE UP TO $11150 off Suggested Retail of any 6-inch All Fuel Decorative Chimney

Housing Kits

SAVE UP TO $10850 off Suggested Retail of any B-Vent (Gas) Decorative Chimney

Housing Kits ndash 48rdquo by 17rdquosquare

SAVE UP TO $9150 off Suggested Retail of any B-Vent (Gas) Decorative Chimney

Housing Kits ndash 36rdquo by 17rdquo square

CONDAR COMPANY

SAVE UP TO 4040 OFF Retail for Condar Custom-made Mesh Fireplace Screens for big

and odd size installs

SAVE UP TO $75FREE Design Service on a Condar Custom- Designed Stovepipe

Thermometer

SAVE UP TO ndashSavings Vary FREE shipping and a FREE pair of black screen pulls when you buy Condar Mesh Fireplace Screens (in stock sizes of 16rdquo to 36rdquo height)

Matters of the Hearth

SAVE UP TO $250 $250 off your first Quali-Fyre Purchase

SAVE UP TO $300 FREE shipping on first purchase

SAVE UP TO $250 FREE upgrade to a red firebrick interior

Effective September 1 2012

28 SWEEPING NOVEMBER 12

Congratulations - you all have accomplishments You support your family your employees and their families your vendors and you provide comfort and safety for your customers

So why do I run into far too many business owners who seem to have the ldquoWhat is your business worthrdquo question hanging over them like ominous rain clouds forming on the horizon

Do you feel pressure to increase the value of your business without fully understanding why what to do how to do it and when to do it

You have the opportunity to take your business and your life into any direction you choose So letrsquos start with the why ndash why are you in business today

Do you just love what you do Is your business a place to escape from issues you donrsquot want to deal with Do you need to continue to build wealth for retirement Does your why include consideration for family partners or co-owners or key employees or customers

For most the decision to sell or keep a business in the family is for retirement reasons It could also be to transition into a new business or career change such as a transition into a smaller

less stressful business or consulting role Perhaps you are seeking more diversity or less risk in your assets

Take out a piece of paper and write down your rdquowhysrdquo You may find that this does not take long to complete and can take a load off of your mind

Now what can you do Take a second piece of paper and write down why you would want to pass on or sell your business This is a great exercise to complete

You may uncover concerns about burning out becoming ill or injured lawsuits regulation or a host of other issues that just are not fun to deal with Are these concerns sapping your energy preventing you from making positive contributions to your business

Everyone has this tradeoff ndash life versus business Is giving up your life for your business worth it

At this point it is easy to fall into a pessimistic trap ndash get depressed and stop the process Or worse start blaming other people and become paralyzed in your day to day activities Have others told you that you have been a bit grumpy or tense lately

Business Valuation ndash Why What How When

BY BRIAN NOE CHFCreg CLTC

NOVEMBER 12 SWEEPING 29

Now is the time to take out a third piece of paper and write up a gratitude list What are you grateful for You should easily be able to come up with at least 100 people activities memories accomplishments and the beat goes on

Your gratitude list should enable you to throw the lsquopessimistic whysrsquo out the window and move on to a life you can look forward to

How do you want to live your life after you leave your business What are your financial requirements to achieve your goals This may seem like an arduous task but can be completed in just several hours with the right approach

Wouldnrsquot it be great if you found out you are in a position to lsquoretirersquo or lsquotransitionrsquo to a new endeavor NOW with little effort

The freedom to know what you want to do and what you need to do to fulfill it should give you your emotional time and enthusiasm back to move on to developing and implementing a plan

How to do what you need to do is a set of circumstances that is unique to you We do not have the space here to include even the basics of business and life valuation 101

The recommendation I want to make is to start this process NOW It will only take a few hours to answer the why questions ndash and only several hours more to determine what you need to do to achieve your why

Start the above and you can start to see the day when you your family and important others are finally rewarded for all of your hard work and sacrifice

Let Life Happen ndash Enjoy It

About the Author Brian Noe of MW Financial Group Ltd was a guest speaker at the NCSG 2011 convention held in Hartford CT where he discussed How to Get Out of Business and The Economy and Animal Spirits Brian has a son Eric who served four years in the US Army Eric is ranked first in his class with a degree in Computer Science is working in his field and plans on attending graduate school in 2013 His daughter Kara recently graduated undergraduate school with distinction and is planning to attend graduate school to become a Physiciansrsquo Assistant Brian thoroughly enjoys helping others spend more time with their families and friends while becoming financially successful He can be reached at (860) 606-0834 or Brian_NoeMWFinancialcom

hellip when opportunity calls we answer 1-800-875-8118

wwwcomnetmessagecom

Benefits of Answering Service

Award Winning Telephone Agents

Never Miss A Call

Better Time Management

Appointment Scheduling

Affordable

NCSG Innovation 2013 bull April 4-7 bull Branson MO

Company___________________________________ Address ____________________________________ City State ZIP ________________________________ Phone ______________________________________Fax ________________________________________Email _____________________________________ Check here to opt-in to email from exhibitors

REGISTRANT INFORMATION Please write name as you would like it to appear on your badge Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________ Registration Total $ ___________________

Showboat Branson Belle Tickets ($29each) Qty _______ Cruise Total $ ___________________ 2013 Convention Patch ($3each - Pickup on-site) Qty ________ Patch Total $ ___________________ PROMO CODE ___________________ $ ___________________

Payment Method Check ___________________ Visa MC AmEx

Account __________________________________ Card Security Code _____________ Exp __________Name on Card _______________________________ Signature ___________________________________

PAYMENT INFORMATION

GRAND TOTAL

For Office Use Only O2CR C2F AUTH _______________OrgID ________________ Profile ID ___________________RECrsquoD BY _____________ DATE ______________________

Advanced convention registation closes March 14

STANDARD RATES

Until 1913

11013- 21413

After21413

Primary $499 $549 $599Spouse 299 349 3991st Additional 449 499 5492nd Additional 399 449 4993+ Additional 349 399 449Single Day 279 279 279Banquet Only 89 89 89Tradeshow Only 79 79 79Child banquet tickets are available for kids 12 and under

NCSG MEMBER RATES

Until 1913

11013- 21413

After21413

Primary $399 $449 $499Spouse 199 249 2991st Additional 349 399 4492nd Additional 299 349 3993+ Additional 249 299 349Single Day 179 179 179Banquet Only 69 69 69Tradeshow Only 49 49 49Senior Members $100 $100 $100

MAIL TO National Chimney Sweep Guild 2155 Commercial Drive Plainfield IN 46168

FAX TO (317) 837-5365 CALL (317) 837-1500

REGISTER ONLINE NCSGorginnovationNCSG also accepts direct debit payments

Please contact Candice Bradbury at (317) 837-1500 or cbradburyncsgorg for more information

Cancellations must be made in writing and sent toNCSG 2155 Commercial Drive Plainfield IN 46168

Refund Policy Prior to 1913 90 11013-21413 75 No refunds are available after 21413

Chartered Cruise and Dinner ShowShowboat Branson Belle

-- Additional Registration Required --$29person - Join us aboard the Showboat

Branson Belle on the evening of April 4 for the spectacular ldquoMade in the USArdquo dinner show and a two-hour cruise on Table Rock Lake

No matter how you define success you will find something at NCSG Innovation 2013 that will stretch your imagination test your technical abilities and get that light bulb over your head to appear

From many perspectives one common theme has tied together all of NCSGrsquos convention and trade show events That theme is innovation Innovation is ldquodoing outside of the boxrdquo to make both work and personal lives more comfortable and enjoyable American chimney service businesses must remain on the cutting edge of innovation and our convention is your ticket to a more successful future

About BransonThe NCSG Innovation 2013 Convention and Trade Show will be held at the Chateau on the Lake in Branson Missouri Branson is located 40 miles south of Springfield and nestled in the heart of the Ozark Mountains Southwest Missouri is home of some of the most picturesque and breathtaking natural views in the country Rest assured we realize that we may have a little competition for our attendeesrsquo attention and wersquore working on creative ways to keep them engaged and on the tradeshow floor

About Chateau on the LakeThe Chateau on the Lake Resort Spa amp Convention Center in Branson Missouri is perfect for all kinds of stays Pack up the family - small dog included - and come for a vacation No matter what type of get-away you seek our extraordinary ldquoCastle in the Ozarksrdquo is here for you

Chateau on the Lake in Branson is the only AAA Four-Diamond Lake Resort in Missouri It has complimentary indoor and outdoor parking three amazing res-taurants first class relaxation at Spa Chateau and a full service Marina on Table Rock Lake

Hotel reservations are now being accepted for NCSG Innovation 2013 at Chateau on the Lake in Branson MO Just call 1-888-333-LAKE (5253) and mention that yoursquore with the National Chimney Sweep Guild to lock in rates starting at $129 for a mountain view and $134 for a lake view

NCSG Innovation 2013April 4-7 at Chateau on the Lake in Branson MO

For more info visit wwwNCSGorginnovation

Chartered Cruise and ldquoMade in the USArdquo Dinner Show

Showboat Branson Belle -- Additional $29person Registration Required --

Join fellow sweeps and industry friends for a two-hour chartered dinner cruise aboard the Showboat Branson Belle The eveningrsquos entertainment is a show called Made In The USA featuring Janice Martin the worldrsquos only aerial violinist and the five-member all-male vocal group The ShowMen in a patriotic musical tribute to America NCSG Innovation 2013 attendees and guests can experience this ALL-IN-ONE dinner show and cruise at a significantly discounted rate which has been even further discounted through a generous sponsorship from Olympia Chimney Supply Chartered Cruise and Dinner Show tickets are available for an additional fee ($29person) through the regular registration process

NCSG Innovation 2013 bull April 4-7 bull Branson MO

Company___________________________________ Address ____________________________________ City State ZIP ________________________________ Phone ______________________________________Fax ________________________________________Email _____________________________________ Check here to opt-in to email from exhibitors

REGISTRANT INFORMATION Please write name as you would like it to appear on your badge Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________ Registration Total $ ___________________

Showboat Branson Belle Tickets ($29each) Qty _______ Cruise Total $ ___________________ 2013 Convention Patch ($3each - Pickup on-site) Qty ________ Patch Total $ ___________________ PROMO CODE ___________________ $ ___________________

Payment Method Check ___________________ Visa MC AmEx

Account __________________________________ Card Security Code _____________ Exp __________Name on Card _______________________________ Signature ___________________________________

PAYMENT INFORMATION

GRAND TOTAL

For Office Use Only O2CR C2F AUTH _______________OrgID ________________ Profile ID ___________________RECrsquoD BY _____________ DATE ______________________

Advanced convention registation closes March 14

STANDARD RATES

Until 1913

11013- 21413

After21413

Primary $499 $549 $599Spouse 299 349 3991st Additional 449 499 5492nd Additional 399 449 4993+ Additional 349 399 449Single Day 279 279 279Banquet Only 89 89 89Tradeshow Only 79 79 79Child banquet tickets are available for kids 12 and under

NCSG MEMBER RATES

Until 1913

11013- 21413

After21413

Primary $399 $449 $499Spouse 199 249 2991st Additional 349 399 4492nd Additional 299 349 3993+ Additional 249 299 349Single Day 179 179 179Banquet Only 69 69 69Tradeshow Only 49 49 49Senior Members $100 $100 $100

MAIL TO National Chimney Sweep Guild 2155 Commercial Drive Plainfield IN 46168

FAX TO (317) 837-5365 CALL (317) 837-1500

REGISTER ONLINE NCSGorginnovationNCSG also accepts direct debit payments

Please contact Candice Bradbury at (317) 837-1500 or cbradburyncsgorg for more information

Cancellations must be made in writing and sent toNCSG 2155 Commercial Drive Plainfield IN 46168

Refund Policy Prior to 1913 90 11013-21413 75 No refunds are available after 21413

Chartered Cruise and Dinner ShowShowboat Branson Belle

-- Additional Registration Required --$29person - Join us aboard the Showboat

Branson Belle on the evening of April 4 for the spectacular ldquoMade in the USArdquo dinner show and a two-hour cruise on Table Rock Lake

No matter how you define success you will find something at NCSG Innovation 2013 that will stretch your imagination test your technical abilities and get that light bulb over your head to appear

From many perspectives one common theme has tied together all of NCSGrsquos convention and trade show events That theme is innovation Innovation is ldquodoing outside of the boxrdquo to make both work and personal lives more comfortable and enjoyable American chimney service businesses must remain on the cutting edge of innovation and our convention is your ticket to a more successful future

About BransonThe NCSG Innovation 2013 Convention and Trade Show will be held at the Chateau on the Lake in Branson Missouri Branson is located 40 miles south of Springfield and nestled in the heart of the Ozark Mountains Southwest Missouri is home of some of the most picturesque and breathtaking natural views in the country Rest assured we realize that we may have a little competition for our attendeesrsquo attention and wersquore working on creative ways to keep them engaged and on the tradeshow floor

About Chateau on the LakeThe Chateau on the Lake Resort Spa amp Convention Center in Branson Missouri is perfect for all kinds of stays Pack up the family - small dog included - and come for a vacation No matter what type of get-away you seek our extraordinary ldquoCastle in the Ozarksrdquo is here for you

Chateau on the Lake in Branson is the only AAA Four-Diamond Lake Resort in Missouri It has complimentary indoor and outdoor parking three amazing res-taurants first class relaxation at Spa Chateau and a full service Marina on Table Rock Lake

Hotel reservations are now being accepted for NCSG Innovation 2013 at Chateau on the Lake in Branson MO Just call 1-888-333-LAKE (5253) and mention that yoursquore with the National Chimney Sweep Guild to lock in rates starting at $129 for a mountain view and $134 for a lake view

NCSG Innovation 2013April 4-7 at Chateau on the Lake in Branson MO

For more info visit wwwNCSGorginnovation

Chartered Cruise and ldquoMade in the USArdquo Dinner Show

Showboat Branson Belle -- Additional $29person Registration Required --

Join fellow sweeps and industry friends for a two-hour chartered dinner cruise aboard the Showboat Branson Belle The eveningrsquos entertainment is a show called Made In The USA featuring Janice Martin the worldrsquos only aerial violinist and the five-member all-male vocal group The ShowMen in a patriotic musical tribute to America NCSG Innovation 2013 attendees and guests can experience this ALL-IN-ONE dinner show and cruise at a significantly discounted rate which has been even further discounted through a generous sponsorship from Olympia Chimney Supply Chartered Cruise and Dinner Show tickets are available for an additional fee ($29person) through the regular registration process

November 19-23 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

November 26-30 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 3-7 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 10-14 2012CSIA (online) - Chimney Physics

Dates amp Events

Please send notice of your events

for NCSG Dates amp Events listings at

mmcmahonncsgorg for inclusion here

in weekly posts to the discussion list

and online at wwwNCSGorgdates The

event must be considered educational or

informative for the industry (sales events

and open houses will not be listed)

- CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 14-19 2012AHIT Home Inspection Training CSIA Technology Center For more information please contact jhuebnerahitcom

December 17-21 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 24-28 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 31- January 4 2013CSIA (online) - Chimney Physics

- CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

January 7-11 2013CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

January 14-18 2013CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician

AND AS ALWAYS

uuml Direct Vent Pro uuml Pellet Vent Prouuml Class ADuraTech

bull Same Day Shipment bull 16 Toll Free Lines To Assist You bullbull Proud Supplier Member To The NCSG bull

Serving Sweeps for 35+ Years

LARGEST INVENTORY

LOWEST PRICES

HEADQUARTERS

Itrsquos In Stock

uuml Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ Years

Class ADuraTech

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1-866-880-3473

Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ Years

Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ Years

Class ADuraTech

Serving Sweeps for 35+ Years

32 SWEEPING NOVEMBER 12

NOVEMBER 12 SWEEPING 33

otivation Everybody wants it Just about

everything we do is affected by it Itrsquos a billion

dollar industry studied and preached by many

but truly understood and embraced by few I

myself subscribe to all sorts of blogs and article feeds related to

the topic When I go conferences I love to hear a good motivational

speaker But what truly motivates us

Irsquom guessing the answer to that question varies for all of us

Deciding what to have for dinner may be motivated by our desire

to lose weight our budget or maybe simply some food we saw on

TV Making the decision to attend a business conference may be

motivated by the speakers the topics the location or the cost Even

reading this magazine is a motivated behavior

So during this time of year when many sweeps seem to be motivated

by trying to keep up with the relative seasonal high pace of business

I decided to do a little research Not surprisingly there is no shortage

of information out there on the topic but I did run across a couple

of things that caught my attention and I thought were worthwhile to

pass along

One article in particular was written by a small business

entrepreneur (which is the first key to catching my attention) and

business coach Nancy Wurtzel She talks about both external and

internal forces that impact our motivation and the role they play in

our everyday business decisions and she encourages us to take the

time to examine those factors for each of us that truly and uniquely

make us tick

Specifically Wurtzel offers seven factors to motivate the motivational

thought process Inspiration goals networking self-reward exercise

organization and of course external stimulation from motivational

speakers and authors

What is your inspiration What are you truly interested in and

inspired by Whatever it is itrsquos critical to getting and staying

motivated If yoursquore note interested in your business you canrsquot

expect to stay motivated to succeed in it for the long term On the

other hand if you are excited about what you are doing you will be

persistent even when challenged and your energy and intensity will

help you thrive

Are you setting goals Short and long-term goal setting is vital for any

business owner This is hardly business savvy news but itrsquos amazing

how many small businesses donrsquot do this in a measurable way And

many of those that do forget to go back and review their goals to see

where they are and adjust as needed How could you possibly be

motivated if you are unsure about the direction and progress of your

company

Network whenever you can with peers and other small business

owners The isolation of working alone can be one of the most

difficult parts of entrepreneurship or frankly being the boss in any

BY MARK MCSWEENEY CAEEXECUTIVE DIRECTOR

Perspective

Worthwhile Motivation

ldquoMotivation is one of the most powerful driving forces in the workplace It can mean the difference between tremendous success and failurerdquo ndash Nancy Wurtzel

M

34 SWEEPING NOVEMBER 12

organization Gaining support from others is motivating Itrsquos hard to

move mountains by yourself However building off the energy and

inspiration of others who are in similar positions those mountains

can become merely small hills just waiting to be traveled By all

means network with other sweeps but donrsquot limit it to that Even

when businesses are not related there is a lot of common ground

between small businesses and plenty of opportunities to work

together

Reward yourself You know how hard you work Even when

you work smart you still tend to work hard Itrsquos human nature

particularly for the entrepreneurial mind But all work and no play

can be a big mistake Motivation will drop quickly of you never take

time away from the work you are doing So plan frequent rewards

for yourself They donrsquot have to be huge getaways though every once

in a while thatrsquos a good idea too And in between the rewards when

you have the inevitable bad day deal with it learn what you can

from it and then put it behind you The great Emerson said ldquoFinish

each day and be done with it You have done what you could Some

blunders and absurdities have crept in forget them as soon as you

can Tomorrow is a new day You shall begin it serenely and with too

high a spirit to be encumbered with your old nonsenserdquo

Take care of yourself Wersquove all heard that there is a powerful

connection between the mind and the body When we get busy

itrsquos easy to begin to neglect on or the other Exercise and cut back

on some of the unhealthy foods (note I didnrsquot say get rid of them

entirely that may be part of your self-reward) Exercise breaks donrsquot

have to be huge blocks of time and you donrsquot need to spend money

joining a gym or hiring a personal trainer if thatrsquos not what yoursquore

into But do something It will make you feel better and doing that

can help keep your mind fresh

Get organized Okay for those of you who have seen my desk you

know paper management is not my forte While I do keep myself

organized in other ways every once in a while I need to set aside

time to tackle the stacks and clean my desk off so that I can start

fresh I always feel better afterward Beyond the paper take a look

at opportunities to really get organized by creating business systems

that will help you streamline your operations and once you do the

ongoing challenge is to keep yourself on track by maintaining these

systems If you canrsquot do it on your own donrsquot be afraid to bring in

someone who can help you another great benefit of networking

Keep yourself motivated There is no shortage of motivational ideas

and materials out there for the taking Itrsquos hard to go through a

day without being exposed to books CDs blogs seminars videos

and more There are even apps for your smart phone So who do

you trust Who do you listen to How do you get through all the

motivational clutter out there and actually find someone who can

get you fired up about working and improving your business If you

have a business mentor get suggestions from him or her If yoursquore

networking with other small business

owners ask them what has worked

for them If they are in the same boat

you are maybe you can experiment

together

Jim Rohn says that life is worthwhile

when you learn try stay and care

Constantly challenge yourself to learn

what you can do to keep on top of

your game mentally and physically

Try your best to make a difference in

your life even when at first you donrsquot

succeed Stay in the game that you have

committed to play and see it through

And care about what you are doing

who you are doing it with and who

you are doing it for Do these things

with a passion and motivation is sure

to follow

Until next time I continue to wish you

every success

Double Locking CrimpRemains StrongYet Very Flexibl e

With No Memo ry

Strong Triple Locking CrimpHolds T ogether Even OnTough Jobs

Horizontal Sides Of CorrugationOffer Added Strengthamp Flexibility

Manufactured by CHIMNEY TECHNIQUE INC

Chim-Pro Interlock Flex

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Featuring

Visit wwwchim-prolinercom for more detailsbull 2000 Industrial Ave bull Sioux Falls SD 57104

1-800-582-1392

NOVEMBER 12 SWEEPING 35

Display Ad Index

Darwin Awards

Have you snapped a photo of a peculiar chimney in your area that made you shake your head in disbelief

Send it to Melissa Heeke at mheekencsgorg for publication in Sweeping Or mail it to NCSG 2155 Commercial Drive Plainfield IN 46168

Page Advertiser Phone Email or Website Address

34 Ahrens Chimney Technique 800-582-1392 ahrenschimneyqwestofficenet

21-24 Chimney Safety Institute of America 317-837-5362 wwwCSIAorg

17 Cobra Chimney Caps 888-463-0636 salescobrachimneycom

29 Communications Network Inc 800-875-8118 tkempercomnetmessagecom

19 Copperfield 800-247-3305 wwwcopperfieldcom

6 ENERVEX Inc 800-255-2923 infochimneyfanscom

15 Firesafe Industries Inc 800-545-6607 wwwfiresafeinccom

18 Hose Master 800-221-2319 bobdanielshosemastercom

10 ICP 508-695-7000 wwwchimneycapscom

BC Lifetime Chimney Supply LLC 877-234-7473 wwwlifetimechimneysupplycom

7 Lindemann Chimney Company 800-722-7230 wwwlindemannchimneycom

34 MC Refractory 760-956-1884 wwwmcrefractorycom

8 Meyer Machine amp Equipment 800-728-3828 wwwmeyermachinecom

4 National Chimney Supply 800-897-8481 wwwnationalchimneysupplycom

11 New England Chimney Supply 888-900-8106 wwwNECS-BEST-FLEXcom

5 Olympia Chimney Supply 800-569-1425 wwwolympiachimneycom

13 Sand Hill Wholesale 800-258-5496 wwwsandhillwholesalecom

3 Smoktite 866-439-0069 wwwsmoktitecom

32 Sweeprsquos Choice 866-880-3473 infosweepsamericacom

9 Thermocrete 866-439-0069 wwwthermocreteusacom

25 Whitecaps 800-335-2534 wwwwhitecapscom

This photo was taken by our tech Wes Thornton and we really donrsquot know what to say about it other than ldquoNo way am I getting up thererdquo

Enjoy Jessica Addams Barnhill Chimney Company Jessica Addams

36 SWEEPING NOVEMBER 12

ClassifiedsGotta chimney question Sizing Codes Call Royal Edwards Make Royal your tech department CALL NOW 813-982-0219 for on-call tech support Continuing Education special bonus ndash ask how you can get the Friday morning E-Blast for FREE CALL NOW 813-982-0219

GasVent Software for Sizing Chimneys only $195 Call 1-800-648-9523 for more info and visit wwwelitesoftcom to download a free trial version

Chimney Sweep business for sale in the Northern Rocky Mountains of New Mexico Services a large area with three ski resorts in the service area Equipment and signed three year contracts goes with the business Business is well established For pricing and other info please email your questions to ridgeriders1gmailcom

CLASSIFIED ADS FREE FOR NCSG MEMBERSMembers can run one 35 word classified free each year Regularly classified ads are $2word or $1word for NCSG members Classified ads are non-commissionable and must be pre-paid To place a classified ad please contact Megan McMahon at mmcmahonncsgorg or (317) 837-1500

Cut To Fit Refractories

NEWPRODUCT

Having trouble locating that hard to find refractory panel No problem when you use the MC Refractory Inc CUT TO FIT refractory walls Carry them on your truck cuts easily to fit most fireplaces This product is the original Tested to UL127 amp ASTM C133 standards and certified by OMNI Test Laboratories

MC Refractory Inc11435 East Santa Fe Ave Unit B bull Hesperia CA 92345

Call us Toll Free (877) Cut-2-Fit(877) 288-2348

Visit us on the web at wwwmcrefractorycom

CUSTOM PANELS AVAILABLE CALL FOR DETAILSWe also manufacture fire rings and log lighters

Do you Pre-Screen Your EmployeesLABORCHEX a valuable employment background screening service since 1985 offers discounted pricing to all NCSG members There are no set up fees or minimum orders and many results are completed within 24 hours Members will simply complete a few forms via a secure website after the applicant has authorized the screening by signing a release Results will be provided on the website and by email or fax Not only will NCSG members lower turnover costs enhance safety and security and save $$ from day one - all screenings comply with federal laws and regulations bull Lower Turnover Costsbull Reduce Negligent Hiring Issuesbull Maintain Productive Worksitesbull Enhance Safety amp Securitybull Save $$ from Day One For more information on how to take advantage of this benefit go to the ldquoMembers Onlyrdquo section of wwwNCSGorg to access member benefits and discount information

TwittercomDntMoveFirewood

TweetThatsWhatTreeSaid to spread the message

TwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewood

TweetTweetTweetTweetTweetThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid to spread the messageto spread the messageto spread the messageto spread the messageto spread the messageto spread the message

FacebookcomDontMoveFirewood

Join us on Facebook to get up-to-date information and safe burning tips

FacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewood

Join us on Facebook to get up-to-date information and safe burning tips and safe burning tips

TwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewood

FacebookcomDontMoveFirewoodFacebookcomDontMoveFirewood

Spread the word not the pest

org

National Chimney Sweep Guild2155 Commercial DrivePlainfield IN 46168

1210

NEW CUSTOMERS BUY 2 GET 1 FREEQUALITY SERVICE AND THE BEST PRICES YEAR ROUNDSingle Wall 316L 6 x 25 $288Single Wall 316L 6 x 35 $368Smooth Wall 316L 6 x 25 $313Smooth Wall 316L 6 x 35 $403FOR BULK ORDERS AND MORE SIZES

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FREESHIPPINGWITH YOUR KITPURCHASE

FREESHIPPINGWITH YOUR KITPURCHASE

Page 6: November 2012

4 SWEEPING NOVEMBER 12 w w wolympiachimneycom bull Phone 1-800-569-1425

Will KozlanskyOwner amp Co-Founder

The NEW Smoothwall Chimney Liner thathas the Perfect Combination of

Weight Ruggedness amp Flexibility

No memory amp very shyexible Smooth Interior One liner multiple applications Available ovalized amp coiled

room door in the hallway Glory be There was our luggage This was very pleasing as I needed my suit for the first day of the meetings and I also needed to reduce the tension in my ever-loving partner After a quick breakfast I arrived in the meeting room where the delegation had gathered there I met up with our Executive Director Mark McSweeney who arrived late the night before

The business meetings were somewhat informative but were also filled with somewhat formal administrative updates that every organization must go through time to time I was reminded of Englandrsquos Parliament as I sat listening to dozens of translators and the presenters all talking at the same time in the crowded room The meetings continued for the following two days The delegates discussed issues like our UL listing for appliances and products In Europe the labeling is the ldquoCE Marksrdquo Testing for the CE Marks is repeated every two years to the most stringent requirements Another topic I found to be interesting was the discussion of ldquofine dust measurementsrdquo similar to our EPA requirements High efficiency appliances in Europe are referred to as ldquofine dust appliancesrdquo A general brochure about the six main objectives for sweeps to accomplish while at a clientrsquos appliance was discussed as well

I had submitted a prepared statement which had already been shared with all delegates present and to the ESCHFOE board In our verbal updates Mark and I fielded a few questions about the statement and were able to take the opportunity to again welcome our colleagues to visit the United States during our upcoming convention in Branson MO Next yearrsquos ESCHFOE Congress is the technical meeting which will be held in the United Kingdom near London at Nottingham Forrest at the oldest Marriott Hotel in the world Then the delegates voted to hold

w w wolympiachimneycom bull Phone 1-800-569-1425

Will KozlanskyOwner amp Co-Founder

The NEW Smoothwall Chimney Liner thathas the Perfect Combination of

Weight Ruggedness amp Flexibility

No memory amp very shyexible Smooth Interior One liner multiple applications Available ovalized amp coiled

6 SWEEPING NOVEMBER 12

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the 2014 meeting in Serbia then possibly to Germany for the next technical meeting in 2015 and then to Finland in 2016

The last day of the congress Saturday was a more casual day for us delegates to take on some excursions Our first stop was at a castle where we hiked up to the top to enjoy the view It was very enlightening to think about all the history that took place where we stood Our next stop that day was at a very old monastery and for lunch The day wrapped up with a formal banquet

After a long night of entertainment shared with our colleagues Candy and I called it a night knowing we had to awake and pack early the next morning Candy and I planned for an extra day in Vienna for sightseeing We checked into a hotel near the Vienna airport and both wanted room service I laughed when I heard her ordering a burger French fries and a Diet Coke and then repeated back what the other end said ldquoBurger cut fries and diet lightrdquo I looked at her and nodded ldquoyesrdquo She confirmed and we both got a good laugh as they didnrsquot use the term ldquoFrench friesrdquo After a short nap we took a quick walk to pick up a train to downtown Vienna

Early the next morning our flight was supposed to leave at 630 am We arrived at the airport at 400 am to ensure enough time only to find out they didnrsquot have us listed for our boarding passes Fortunately they did find their mistake and were able to give us boarding passes (of course not sitting together) We departed to Amsterdam then to Atlanta only to miss our 530 pm flight out of Atlanta to Tallahassee Florida Luckily we able to rebook on a 730 pm flight back to Tallahassee And what do you know our luggage had beaten us there by a few hours as our two checked bags arrived at the originally-planned time

It felt good to be back on American soil and back home again But as I write this message I am longing for my next trip abroad My hope is that all sweeps will be able to experience the European countries and a piece of the worldrsquos history first hand as I was privileged to do Our profession and industry is worldwide Visiting and building relationships with colleagues from different cultures and gaining insights is always a valuable asset to network and increase valuable knowledge to help move our businesses to the next level

Sweeprsquos Luck to you and your family and God Bless Jay WalkerNCSG President

8 SWEEPING NOVEMBER 12

y family has what sounds like a quaint

Thanksgiving tradition We gather each year at my Auntrsquos home in Southern Indiana for lunch followed by an afternoon spent decorating gingerbread houses Sounds lovely doesnrsquot it Well it has become more so over the years When we first began we had visions of gingerbread houses from craft magazines and morning shows in our minds as we struggled to make royal icing that would be strong enough to hold up those four cookie walls Instead wersquod have so much icing on our clothes and in our hair that wersquod laugh until we were crying

Over the years wersquove each gradually improved our gingerbread construction techniques Several of us bring our own candy to add to the mix of Halloween leftovers to get just that perfect

look Thanks to planning and advanced preparations by my Mom and Aunt I donrsquot remember the last time someone threatened to bring out a hot glue gun to keep their house standing Though if you look at that photo closely yoursquoll still see the huge mess that makes the afternoon memorable

Just like our afternoons of gingerbread construction and decorating therersquos a lot to be said about learning from your mistakes and putting your plans into action I hope that no matter how yoursquove managed perfect your process yoursquore still having fun out there this season

Happy Thanksgiving

MELISSA HEEKE CAENCSG DIRECTOR OF COMMUNICATIONS

EditorrsquosLetter

M

$12900 as shown(includes trailer)

Click or Call to hear how Meyer Machine amp Equipment

can help YOU

YOU CLEAN CHIMNEYSWHY NOT CLEAN DUCTS

NOVEMBER 12 SWEEPING 9

10 SWEEPING NOVEMBER 12

TechnicalQampA DENNIS DOBBS NCSG

TECHNICAL ADVISORY CHAIR

A

QHow do I keep my employees

from talking too much and

confusing our customers

It is important especially when in front of customers for one person to be the point person for technical explanations In our profession hopefully this person would be a CSIA

Certified Chimney Sweep When a sweep and his helper are in a customerrsquos home it is very common that the homeowner will be talking to the lead sweep while another family member

strikes up a conversation with the helper It is best to instruct the helper not to get too deep in conversation and let the lead person on the job discuss the specifics of the job at hand You might give your employees a signal to be used when noticing that a conversation is getting out of hand For example if the lead sweep notices that the helperrsquos conversation is beginning to stray then a simple gesture such as a cough or rubbing the nose can signal the helper to focus in order to prevent non-pertinent information and confusion

12 SWEEPING NOVEMBER 12

ecently I noted on the NCSG discussion list that a sweep described his business as a ldquoBUBBLErdquo He felt he was inside this bubble because he had no staff members He had a one-man business He felt his only opportunity to interact

with other sweeps in person was the NCSG convention I have often thought of a one man business as a box but his word of bubble is also a good description

The thoughts he expressed caused me to think about the bubble that every owner of a chimney service business is in Our industry has businesses of all sizes from the one man operations up to companies with a multitude of trucks and with even different locations and includes some who operate different businesses altogether And I see success stories with each type but also hear and see the frustrations of each The amazing thing is that no matter the size the business the basic issues faced by the businesses of different sizes will be similar

For instance all business must be concerned with implementation marketing budgets equipment purchases and maintenance among many other things And they each have their own unique issues they have to face depending on size With the larger business comes staff management where to park the equipment payroll and benefit issues and so many other things With the single person business so often the truck is likely parked at the ownerrsquos home and at times the office may be a place at the kitchen table or perhaps a dedicated place in the home The one man company likely finds that vehicles get longer life require fewer repairs and even have a better appearance at times This is a benefit I suppose of the owner being the only one who drives the equipment

But the key thing each and every business owner must remember is the reason they started the businesshellipto deliver to the business owner their dreams And each and every business owner must remember the development of an excellent business model no matter what the size of their business is the road map to their dreams

Are there advantages to each of the diverse types of operations Of course there are And there are disadvantages as well The key thing is that the business owner realizes that no matter what size he decides the business should be he must have a well-conceived business model to succeed

If you donrsquot have a plan and system to manage each of the issues every business faces no matter what size your business is you will continually and inevitably struggle inside your own particular bubble And if you donrsquot have a viable well-thought-out realistic business model chances are you donrsquot have the plan you need to attend to all the facets of the business that determine your ultimate success Itrsquos as simple as that

In the final analysis each of us decides the box or bubble we want to do business within And each must do some thinking outside of that bubble or it can become a large trap

No matter how large or small our business is there is always the need to network with others with similar business models and that face similar challenges This is one reliable way to get out of the confines of your bubble or box There are others

One of the best ways is to network with industry peers is the often-suggested MIX group Often the network may be participating in an industry internet discussion but this does not give you input from the folks that know you know your skills know your hopes and know your dreams Also these folks can know the walls you face in your life that block your goal attainment Networking with other business owners with an intimate knowledge of your business operation can move you miles ahead I highly advise that each person investigate the MIX concept Likely this is one of the leading educational tools along with the recognized methods of attending conventions and conferences The folks that participate in MIX groups obtain tools sometimes they are small tips sometimes they are game changers This concept also gives you the ability to see from the inside just how effective new methods can be for their business models

BY JERRY ISENHOUR OF CHIMNEY amp VENTING

CONSULTANTS IN CONCORD NCCoachrsquos Corner

The

The Bubble

R

NOVEMBER 12 SWEEPING 13

The key thought is success does not result from the size of a business Rather success is the reward that one has when through careful planning and execution their hopes and dreams are fully realized life is good and things are happening as you dreamed when you started

Decide what your bubble is and go realize your dreams As I often say ask the man in the mirror many times he is the one that can truly assist you in where you want to go

About the Author Jerry Isenhour is an industry consultant and coach who authors a monthly article in Sweeping as a service to the industry For more information about Jerry and how he can assist you individually and your business in your quest for success and you ascent to the next level take a look at his web site wwwchimneyandventingconsultantscom He can be contacted at jerrychimneyandventingconsultantscom or by phone at (704) 425-0217 You can also obtain great business tips from his Facebook page Chimney amp Venting Consultants

Dont have the 2012-2013 Sand Hill Wholesale CatalogCall for your free copy

1-888-SAND-HILLor fax your request to

1-800-958-5497

Visit us on the web wwwsandhillwholesalecom

Place Your Qualified Order Of $1500 Or MoreFrom Over 2100 Stocked Products

Found Within Sand Hills 2012-2013 Catalog

And ReceiveFREE FREIGHT

Anywhere In The Continental USTo receive this offer mention this ad at time of order

Subject to credit approval

Same day shipping for orders placed before 200PM Eastern Time

We Want To

Say Thanks

For Giving Us Your Support

14 SWEEPING NOVEMBER 12

Itrsquos Not Rock-it Science

I n 1992 my wife and I opened a hearth store in our small town In order to please our customers we try our best to get them the items they want The range quickly went from gas logs glass doors and wood burning stoves to prefabricated fireplaces mantels and surrounds One of the hot new items one of our sales

reps was pushing back then was a pre-manufactured rock surround and separate hearth After selling several of these and placing orders for quite a few more we got a call from our supplier that the manufacturer had gone out of business I thought to myself ldquoWell itrsquos only man-made rock How hard could this product be to duplicaterdquo I soon realized that this endeavor was more complicated than I thought It isnrsquot at all like laying brick it is much more creative and complex

After rocking numerous fireplaces in these past years I have developed my own way of laying man-made stone This type of rock is designed to mimic natural rock but it is only one to two inches in depth Manufacturers of these products estimate that the average weight of such products is approximately ten pounds per square foot making it ideal for interior projects Because of this light weight there is no need to reinforce the floor joist One day I was at a customerrsquos home to do a chimney inspection and was admiring her custom natural stone fireplace and I noticed one attribute that natural stone has That is the depth of rocks The natural light in the room highlighted the shadows created by the stone From this point forward I began to use dark almost black mortar for my scratch coat and for sticking the stones to the wall This color gives the look of depth which closely mimics natural stack stone

Every fireplace is different and I always ask the homeowner what their vision is for their fireplace some are much more elaborate than others I try to always give them what they want not what I want In the photos included you will notice the dark scratch coat and that we install the mantel before the rockwork begins You may also notice that on this job we painted the ceiling and wall black because the sheet rock was not finished by painting this black it made it easier for the painter to cut in around the rocks without getting paint on them We painted the firebox black also which helps bring out the shadowing effect of the dark mortar Many of you may be more experienced in this type of work than I am but many may not have ventured in this area yet If you are interested in doing so just go for it Be creative get your hands dirty and remember itrsquos not rock-it science

Chimney Sense DENNIS DOBBS NCSG

TECHNICAL ADVISORY CHAIR

NOVEMBER 12 SWEEPING 15

ldquoMy company uses most products available to chimney contractors but Firesafersquos products and systems are hands-down the very best and the most profitable Great technical support and their constant improvements make the products even better which makes my company stand out over my competitionrdquo Kevin Knight Chadds Ford Chimney Sweeps PA

TO order call 800 TO order call 800--545545--66076607

infofiresafeinccom infofiresafeinccom wwwfiresafeinccomwwwfiresafeinccom

FireFireGuardGuard Ceramic mortar jointCeramic mortar jointCeramic mortar joint amp resurfacing systemamp resurfacing systemamp resurfacing system

PatentedPatented The most advanced chimney liner in the world

reg

CrownGuardCrownGuard Severe weather crown repair amp protectionSevere weather crown repair amp protection

Centering system for metal chimney liners

When you serve on the NCSG Board of Directors you help lead the chimney industry into the future and can develop leadership management and communication skills that will serve you in your business and personal life You can make an immediate difference in the chimney service industry by helping to determine the organizationrsquos strategic plan and annual budget The new shorter two-year term limits make volunteering easier

NCSG board members are responsible forbull Attending four board meetings each year Two of the meetings are held

at the CSIA Technology Center in Indianapolis (Spring - typically held for three days Summer - typically held for two days) the November meeting is typically held online and via teleconference and the fourth is held immediately before the annual NCSG convention at the host city Travel and lodging expenses are reimbursed for board members attending meetings with the exception of the convention meeting only

bull Participating in the NCSG members-only and board of directorsrsquo electronic discussion lists

bull Communicating with members in region via eNewslinkbull Connecting members to regional legislation affecting the industry

And NCSG board members receivebull Complimentary NCSG Innovation convention registration for you and

your spouse while you serve on the board

bull Networking opportunities at board meetings which help develop life-long friendships with business associates from across the country

The NCSG Governance Committee is now accepting nominations for a representative from NCSG Regions 5 and 6 and one Supplier representative bull Region 5 (Two year term 2013-2015)

Represents Arkansas Colorado Iowa Kansas Louisiana Minnesota Nebraska New Mexico North Dakota Oklahoma South Dakota Texas Wisconsin

bull Region 6 (One year term 2013 - 2014) Represents Voting and Dual members nationwide

bull Supplier Representative (Two year term 2013 - 2015) Represents Supplier and Dual members nationwide

Nomination Deadline - December 4 2012 - Nominations must be mailed to NCSG at 2155 Commercial Drive Plainfield IN 46168 No electronic nomination forms will be accepted

The newly elected directors will be seated at the April 3 2013 board of directors meeting in Branson MO If you would like additional information please feel free to contact NCSG Governance Chair Randy Brooks at hearthhunteraolcom or NCSG Executive Director Mark McSweeney at mmcsweeneyncsgorg

Call for Nominations Board of Directors

16 SWEEPING NOVEMBER 12

Employee or Independent Contractor

BY CHRIS VAN LEEUWEN OF VERACITY INSURANCE SOLUTIONS

Workers compensation is a form of insurance providing wage replacement and medical benefits to employees injured on the job Most employers are required to provide workers compensation and may have potential liability in the event of an employee injury in addition to the financial penalties that may be imposed upon them if they chose not to carry workers compensation coverage

A frequent question received is ldquowho is an employeerdquo It is common for employers to reclassify employees as independent contractors to avoid certain taxes benefits and other liabilities The IRS has developed the ldquo20 Factor Testrdquo to assist employers evaluate whether a worker is an employee or an independent contractor

1 InstructionIs the worker required to comply with employerrsquos instructions about when where and how to work

q Yes q No

2 TrainingIs training required Does the worker receive training from or at the direction of the employer including attending meetings and working with experienced employees

q Yes q No

3 IntegrationAre the workerrsquos services integrated with activities of the company Does the success of the employerrsquos business significantly depend upon the performance of services that the worker requires

q Yes q No

4 Services Rendered Personally Is the worker required to perform the work personally q Yes q No

5 Authority to hire supervise and pay assistantsDoes the worker have the ability to hire supervise and pay assistants for the employer

q Yes q No

6 Continuing Relationship Does the worker have a continuing relationship with the employer q Yes q No

7 Set Hours of Work Is the worker required to follow set hours of work q Yes q No

8 Full-Time Work Required Does the worker work full-time for employer q Yes q No

9 Place of WorkDoes the worker perform on the employerrsquos premises and use the companyrsquos office equipment

q Yes q No

10 Sequence of WorkDoes the worker perform work in a sequence set by the employer Does the worker follow a set schedule

q Yes q No

11 Reporting Obligations Does the worker submit regular written or oral reports to the employer q Yes q No

12 Method of PaymentHow does the worker receive payments Are there regular payments in set amounts

q Yes q No

13 Payments of Business and Travel Expenses Does the worker receive payment for business and travel expenses q Yes q No

14 Furnishing of Tools and Materials Does the worker rely on the employer for tools and materials q Yes q No

15 InvestmentHas the worker made an investment in the facility or equipment used to perform services

q Yes q No

16 Risk of LossIs the payment made to the worker on a fixed basis regardless of profitability or loss

q Yes q No

17 Working for More Than One Company at a Time Does the worker only work for one employer at a time q Yes q No

18 Availability of Services to the General Public Are the services offered to the employer unavailable to the general public q Yes q No

19 Right to Discharge Can the worker be fired by the employer q Yes q No

20 Right to Quit Can the worker quit work at any time q Yes q No

NOVEMBER 12 SWEEPING 17

If you answered ldquoyesrdquo to a high number of the questions above is likely an indication that there is a presence of an employer-employee relationship If a high number is marked ldquonordquo indicates a contractor relationship

A similar test is used in most state to determine status under workersrsquo compensation laws called the ldquoeconomic reality testrdquo This test is often used by the courts to determine independent contractor status and is harder to classify a worker as an independent contractor

In addition to the exposure to possible work related injuries to an ldquoemployeerdquo not being covered the penalties for misclassifying an employee is huge back tax and premiums civil fines interest and other retroactive damages

Refer to the Department of Labor and your local Workforce Departments for more information on the definition of an ldquoindependent contractorrdquo before you reclassify an employee to an independent contractor

About the Author Chris Van Leeuwen has been in the insurance industry since 1985 and is currently the Vice President of SalesCSO at Veracity Insurance Solutions LLC

Member Get a Member Program

Did you know that by promoting membership in the NCSG you help the Guild meet its goals AND you will reap rewards too To take advantage of potential savings on your next NCSG dues simply visit wwwNCSGorg to obtain a copy of the membership application form Make sure you put your name under Item 2 ldquoWho referred you to the NCSGrdquo OR you may send an email to dcorneliusncsgorg and request that NCSG membership information be sent on your behalf to people who should join Please provide the complete contact information ie name address telephone number and email address if available

Your participation in the Member-Get-A-Member program helps strengthen the Guildrsquos membership and allows you to win toobull You get $5000 off membership dues for each new member (1-4

new members)bull You get Free membership Dues (equal to 1 year) when you

recruit 5+ new members

Save some money on your next NCSG dues by simply promoting membership in the NCSG at every opportunity you haveNew Member - has not been a member of the NCSG for at least two (2) years

Hose Master Invented the WheelHose Master Invented the WheelWhen It Comes to Chimney LinersWhen It Comes to Chimney Liners

1964

1983

2000

2012

Pro amp UltraProInvented UltraPro - the only patented roll-lock design light-weight liner with extreme exibility and crush resistance

Redesigned Interlocked Machine TechnologyInnovations are still the core of manufacturing exible chimney liner today

HeavyFlexInvented RectangleFlex OvalFlex and Dial-A-Flex technology

Smooth-N-LiteToday Sam has designed Smooth-N-Lite the light interlocked liner for smoothwall applications Manufactured on the same machine technology he invented in 1964

Meet Sam Foti Hose Master CEO engineer and innovator

In 1964 Sam got involved with interlocked products Identifying the problems associated with manufacturing the hose Sam redesigned the tooling and machinery to not only produce a consistent interlocked hose but to also speed-up the production

Today the results of Sams ingenuity is the technology used throughout the industry in the production of interlocked products His designs not only changed the way that stripwound hose is made but the way that it is used and perceived in the industry

redesigned the tooling and machinery to not only produce a consistent interlocked hose but to also speed-up the production

Today the results of Sams ingenuity is the technology used throughout the industry in the production of interlocked products His designs not only changed the way that stripwound hose is made but the way that it is used and perceived in the industry

SmoothNLite Adindd 2 71212 335 PM

HomeSaverreg Smooth-N-Litetrade Fills the Smoothwall Niche

5-8 Diameters Light 010 stainless strip Available in 304 and 316 stainless steel alloys Interlocked seams are easy to flex Smooth inner wall Crush resistant No memory Ideal for smoothwall application

Now smoothwall liner doesnt have to be stiff and clumsy Because HomeSavers new Smooth-N-Lite gives you smooth without the headache Nestling right into HomeSavers famous family of UltraPro Pro RoundFlex RectangleFlex OvalFlex and Dial-A-Flex liners our new 010 Smooth-N-Lite gives you the superior weight flexibility and strength you need for smooth liner applications

6 times 25 (304-Alloy)

WITH SHIPPING$36786

~Free Freight bull On orders of $1800 or morebull 65rsquo of liner liner and components ship free

Speed Service Selection 8002473305 bull wwwcopperfieldcom

SmoothNLite Adindd 3 71212 335 PM

1964

1983

2000

2012

Pro amp UltraProInvented UltraPro - the only patented roll-lock design light-weight liner with extreme exibility and crush resistance

Redesigned Interlocked Machine TechnologyInnovations are still the core of manufacturing exible chimney liner today

HeavyFlexInvented RectangleFlex OvalFlex and Dial-A-Flex technology

Smooth-N-LiteToday Sam has designed Smooth-N-Lite the light interlocked liner for smoothwall applications Manufactured on the same machine technology he invented in 1964

Meet Sam Foti Hose Master CEO engineer and innovator

In 1964 Sam got involved with interlocked products Identifying the problems associated with manufacturing the hose Sam redesigned the tooling and machinery to not only produce a consistent interlocked hose but to also speed-up the production

Today the results of Sams ingenuity is the technology used throughout the industry in the production of interlocked products His designs not only changed the way that stripwound hose is made but the way that it is used and perceived in the industry

SmoothNLite Adindd 2 71212 335 PM

HomeSaverreg Smooth-N-Litetrade Fills the Smoothwall Niche

5-8 Diameters Light 010 stainless strip Available in 304 and 316 stainless steel alloys Interlocked seams are easy to flex Smooth inner wall Crush resistant No memory Ideal for smoothwall application

Now smoothwall liner doesnt have to be stiff and clumsy Because HomeSavers new Smooth-N-Lite gives you smooth without the headache Nestling right into HomeSavers famous family of UltraPro Pro RoundFlex RectangleFlex OvalFlex and Dial-A-Flex liners our new 010 Smooth-N-Lite gives you the superior weight flexibility and strength you need for smooth liner applications

6 times 25 (304-Alloy)

WITH SHIPPING$36786

~Free Freight bull On orders of $1800 or morebull 65rsquo of liner liner and components ship free

Speed Service Selection 8002473305 bull wwwcopperfieldcom

SmoothNLite Adindd 3 71212 335 PM

20 SWEEPING NOVEMBER 12

Letrsquos start with a few questions Have you noticed the Yellow Pages have become thinner with every new release Do you come across fewer flyers for services in your area Do you see fewer ads on TV for local businesses than you did a year ago Chances are you answered lsquoyesrsquo to at least one of these

Why the migration happened

But now we know the cause ndash In 2012 the average person is far more likely to search for a service online rather than offline The Internet has made it more convenient for us to look up services and in doing so has caused a major shift in the way all businesses should market their services

When one of your customers needs your services you want them to call you In 2000 if they didnrsquot have your phone number memorized they would grab the Yellow Pages and look you up In 2012 if a customer doesnrsquot know your number off the top of their head they are likely to Google you to find your contact info If you havenrsquot made an investment to show up on Googlersquos ldquoPage Onerdquo your competitorrsquos contact information might be displayed before yours ndash even if a customer types in your exact business name

So when Mr and Mrs Smith need their chimney cleaned this fall they arenrsquot going to look up local chimney sweeps in the Yellow Pages ndash they are going to do an Internet search for chimney sweeps in their area and choose a company that seems reliable and professional This happens millions of times every day and not surprisingly has led to many businesses spending their marketing dollars online rather than investing in ldquoold schoolrdquo forms of marketing Tips on what NOT to do

Ten years ago it made perfect sense to market on billboards and in the Yellow Pages but times have changed Businesses that continue to only focus on ldquoold schoolrdquo forms of marketing will find their lead flow diminishing On the other hand successful business owners are able to adapt to changes in consumer trends and todayrsquos consumers are online

As for those companies that happen to still be benefiting from the Yellow Pages thatrsquos great ndash as long as they balance their budget accordingly for this type of media Chances are

Yellow Pages marketing wonrsquot sustain itself much longer so be prepared to move marketing dollars online in the near future There are also many companies that rely on referral customers and word-of-mouth marketing but when potential customers hear about your business they are likely to look your company up online first and you need to make sure yoursquore showing up

Where to begin

For those businesses looking to get their feet wet in online marketing consider starting with basic search engine optimization (SEO) For example ensure that the services you provide are all listed on your Website especially in any headers Same goes for any areas you service ndash Be sure to list those as well (but donrsquot overdo it or it will look messy) Claim your business listing on Google and build up your Facebook Business Page These are all free strategies that you can use to boost your online presence

Depending on the competition in your area this might not be enough to get you on Page One of Google which is where you want to be Businesses looking to maximize their online marketing should consider advanced SEO (Meta tags inbound links) or a Pay-Per-Click service In order to compete in higher traffic target areas these are often necessities Remember all the other chimney sweeps in your area are aiming for Page One placement as well There just isnrsquot enough room for everyone

If you are busy and canrsquot spend your own time managing your online marketing there are many companies that can do it for you ndash you probably hear from them and their ldquoguaranteedrdquo results on a daily basis But be wary about which one you decide to work with Do your research and make sure you find a company you can trust At the end of the day if you have an online marketing plan and are focused on making it grow your business is in great shape

Alain Parcan is the Manager of Marketing for Market Hardware Inc (wwwMarketHardwarecom) and contributed this article Alain is experienced in the fields of Internet Marketing and small business marketing Market Hardware helps Chimney Sweep businesses compete on the Web and offers special discounts for NCSG members Ask Alain any Website or Internet Marketing question by emailing alainmarkethardwarecom or calling 888-381-6925

The Great Marketing Migration

BY ALAIN PARCAN OF MARKET HARDWARE

CSIA Update wwwCSIAorg

Publication for CSIA Certified Chimney Sweepregs

ADVERTISEMENT

INDIANAPOLIS - The United States District Court for the Northern District of Florida has issued a Permanent Injunction and Order on behalf of the Chimney Safety Institute of Americareg (CSIA) against James Joyner Absolute Chimney Sweeps Advanced Fireplace Technicians Chimney Doctor Fireplace Doctor and Orlando Chimney Doctor and any business entity performing chimney cleaning in which Joyner has an ownership interest or control

The order comes after CSIA brought legal action against Joyner in 2012 for repeated unauthorized use of CSIArsquos registered

trademarks including the CSIA Certified Chimney Sweepreg mark on websites and other marketing materials for multiple businesses

ldquoThis is a particularly satisfying victory in that this offender was using our trademark without authorization to inaccurately represent his sweeps in several states as being certified by CSIArdquo says CSIA Executive Director Mark McSweeney CAE

In a settlement agreement Joyner has paid CSIA an undisclosed sum and is indefinitely prohibited from applying for

certification from CSIA and from using CSIArsquos certification logo in conjunction with any of his current or future chimney sweeping businesses

ldquoCSIA Certified Chimney Sweeps work hard to earn and maintain their credential and we owe it to them and to the consuming public who rely on what that credential stands for to protect its legitimacy and credibilityrdquo says CSIA President John Pilger ldquoCSIA is proud of our consistent track record of enforcing the use of our valued trademarkrdquo

Federal ruling protects Chimney Safety Institute of America registered trademark from repeated unauthorized useOrder results in undisclosed settlement paid to CSIA

AlabamaDustin Doty bull The Fireplace Service Center bull Fort Payne

ArizonaAustin Retrum bull Affordable Chimeny Sweep bull Vail

CaliforniaThomas Kezas bull Chim Chiminey Sweep bull Vista

ColoradoMark Roberts bull Chimney Sweeps of America bull Littleton

ConnecticutChristopher Gonsalves bull Millstream Construction bull HebronDavid Heissenbuttel bull DMH amp Associates Inc bull WiltonChad Mitchell bull Northeastern Chimney LLC bull West Hartford

IdahoJoel King bull Kings Roofing Inc bull Mountain Home

IllinoisRichard Moore bull Jiminy Chimney Sweep amp Service bull Lake in the Hill

IndianaTom Meredith bull SaverSystems bull Richmond

KentuckyJoshua Moore bull Mt Sterling

MarylandTJ Davis bull Clean Sweep of AA Co Inc bull MillersvilleBrandon Mowell bull Magic Mountain Inc bull ThurmontChris Anderson bull Monocacy Chimney Care bull MyersvilleBrandon Green bull Monocacy Chimney Care bull Myersville

MassachusettsKevin Cabral bull Ash Away Hearth amp Chimney bull Dartmouth

MissouriBill Bonney bull Bill Bonney Chimney Sweep Service bull Jackson

New HampshireJoseph E Olisky Jr bull Tom Cady Chimney Sweep LLC bull Lebanon

New JerseyRaymond Bond bull Mercer County Chimney

Services bull HamiltonNorth DakotaAnthony Bach bull Cinderfellarsquos bull LidgerwoodOhioTom Rhine bull Chim Cheroo Chimney Sweeps bull GreenwichMichael Lentz bull Eastside Fireplace amp Contracting bull CygnetRobert Wickard bull Eastside Fireplace amp Contracting bull Cygnet

OregonEric Johnston bull American Chimney amp Masonry Inc bull PortlandBryan Wright bull American Chimney amp Masonry Inc bull Portland

PennsylvaniaRon Renninger bull Chester County Hearth amp Home bull Elverson

VirginiaChris Prouty bull Proutyrsquos Chimney Sweep Inc bull Leesburg

WisconsinBrad Freimuth bull The Chimney Guy LLC bull MenashaLuke Maynard bull The Chimney Guy LLC bull Menasha

Congratulations to Our New CSIA Certified Chimney Sweeps

October 12 2012

From Mark McSweeney CAE

Executive Director of the Chimney Safety Institute of America

and the National Chimney Sweep Guild

Earlier this morning NBCrsquos Today Show aired a segment featuring

an undercover investigation on chimney sweeps The Today Show

ldquostingrdquo operation took place at a home in the Northeast where

chimney sweeps were called in for a routine sweeping When

sweeps did not provide a thorough inspection of the homersquos

chimney when recommending repairs or service Today Show

reporters and producers confronted them about their tactics

Ashley Eldridge Chimney Safety Institute of America (CSIA)rsquos

Director of Education served as the lead technical expert for the

segment In his role as Director of Education Ashley is responsible

for the administration of the CSIA Certified Chimney Sweepreg

credentialing program and is a regular spokesperson for CSIA

When presented with the opportunity to participate we knew that

it was our responsibility to help educate the public about what to

expect when hiring a chimney sweep for regular maintenance It is

CSIArsquos mission is to encourage public awareness of issues relating

to chimney and venting performance and safety This segment

serves as a great reminder that homeowners need to do their

homework before inviting contractors into their home

In response to the segment both the Chimney Safety Institute

of America and the National Chimney Sweep Guild have issued

statements to the media introducing the organizationsrsquo programs

as the standard for the industry and outlining steps to take to

verify industry memberships and credentials We believe that the

segment on the Today Show and the industryrsquos response to the

segment will open the door for continued conversations about how

to hire a qualified ethical chimney professional

We encourage you to take this opportunity to proactively share

your experience and credentials with your customers Just like

in any service industry while there may be a few bad apples we

know there are far more of you out there who bring a high level of

professionalism and ethical accountability to the trade To confidently

demonstrate to the consumer that you are among the best of the

best here are a few ways that you can set yourself apart

An Open Letter to the Chimney Service Industry

bull Verify that your contact information is accurate and up-to-date

online at wwwNCSGorg andor wwwCSIAorg

bull Verify that your membership and credentials are accurate and

up-to-date on your own website

bull Invite your customers to verify your memberships and

credentials online at wwwNCSGorg andor wwwCSIAorg

Doing so helps to diminish the impact of competitors who

falsely claim to have those same credentials

bull Provide your customers with references

bull Have a valid certificate of insurance available upon request

bull If your company is a member of NCSG remind your

customers that you have signed the NCSG Code of Ethics

bull If you have CSIA Certified Chimney Sweeps on staff remind

your customers that each individual has signed the CSIA Code

of Ethics and be sure that they are each carrying their photo

identification cards

Both the National Chimney Sweep Guild and the Chimney

Safety Institute of America are here to support the industry

by reminding homeowners of the need for annual chimney

inspections and to help homeowners make informed decisions

about the professionals who will perform those services We

believe that our media outreach brings awareness to these

issues and hope that you through your affiliation with NCSG

and CSIA will benefit from more informed customers

All the best for a safe and successful season

Mark T McSweeney CAE

Executive Director

National Chimney Sweep Guild wwwncsgorg

Office (317) 837-1500 Fax (317) 837-5365

Chimney Safety Institute of America wwwcsiaorg

Office (317) 837-5362 Fax (317) 837-5365

NCSG and CSIA Partners in the Future of Chimneys amp Venting

in America

ADVERTISEMENT

QR code generated on httpqrcodelittleidiotbe

Now you can access more of the industryrsquos favorite seminars in a self-paced online format Itrsquos easy with CSIArsquos eLearning program mdash offered every week

Need to renew your CSIA Certified Chimney Sweep credential You

can now earn all of the CEUs entirely online We offer individual

sessions in affordable bundles so you can earn just the CEUs you

need $39 per session $99 for 3 sessions or $149 for 5 sessions

Ready to get started Learn more and register right now

W W W C S I A O R G E L E A R N I N G( 3 1 7 ) 8 3 7 - 5 3 6 2

Good for you your business and your busy schedule

Online review sessions also available weekly

Now you can access more of the industryrsquos favorite seminars in a self-paced online format Itrsquos easy with CSIArsquos eLearning program mdash offered every week

Need to renew your CSIA Certified Chimney Sweep credential You

can now earn all of the CEUs entirely online We offer individual

sessions in affordable bundles so you can earn just the CEUs you

Good for you your business and your busy schedule

ADVERTISEMENT

CSIA 2013Education CalendarAs of 102212 - Schedule subject to change Please contact the Chimney Safety Institute of America prior to making travel arrangements

Register today at wwwCSIAorg or call us at (317) 837-5362

Hate to travel CSIArsquos online education is now oered weeklyCSIA Certication Review Sessions Chimney Physics Lining Masonry with Stainless Steel and eLearning

The CSIA Technology Center is located near Indianapolis Indiana

National Chimney Sweep Training School April 29 ndash May 4 2013 | CSIA Technology Center

June 24 ndash 29 2013 | CSIA Technology Center

August 12 ndash 17 2013 | CSIA Technology Center

September 30 ndash October 5 2013 | CSIA Technology Center

Fundamentals of sweeping and inspection of chimney systems equipment operation health and safety considerations and step-by-step instruction in codes clearances standards and practices

Installing and Troubleshooting Gas Hearth AppliancesJuly 15ndash19 2013 | CSIA Technology Center

Service and installation including appliance standards combustion requirements pipe sizing and installation troubleshooting carbon monoxide testing and fuel conversion

CEUs 4-T 4-CS 4-HS 4-CL NFI CEUs 16 T

Chimney Physics March 4-5 2013 | CSIA Technology Center

Diagnosis and resolution of chimney performance problems solving air pressure problems identifying the symptoms of indoor air pollutants

determining combustion air requirements for vented appliances in a two-day in-person formatCSIA CEUs 3-T 3-CS 3-HS 3-CL NFI CEUs 4 E

Inspection and Report WritingMay 16ndash17 2013 | CSIA Technology Center

Chimney inspections and evaluations report writing including regional and environmental

inuences eective photo documentation digital organization and administrative procedures

CSIA Certied Chimney Sweepreg Review amp ExamJanuary 25 2013 | Jamison Masonry Restoration - Oreland PA

February 8 2013 | CSIA Technology Center

March 15 2013 | Orlando FL

April 3 2013 | Branson MO

April 26 2013 | Manchester NH

May 3 2013 | Scranton PA

June 7 2011 | CSIA Technology Center

June 28 2013 | Richmond VA

July 9 2013 | Oceanside CA

August 2 2013 | CSIA Technology Center

August 9 2013 | Kansas City MO

September 13 2013 | Atlantic City NJ

October 18 2013 | Latham NY

November 15 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the exams The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125-CS 125-HS 125 CL NFI CEUs 6 T

| CSIA Technology Center

CSIA Certied Dryer Exhaust Technicianreg Review February 7 2013 | Arlington VA

April 3 2013 | Branson MO

August 1 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the CSIA Certied Dryer Exhaust Technicianreg exam The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125 CS 1-HS 1-CL NFI CEUs 4 E

NOVEMBER 12 SWEEPING 25

ProgressiveProgressivePerksBY DEBBIE CORNELIUS

MEMBERSHIP DEVELOPMENT COORDINATOR

Cheaper ndash Is It Always Better

A few years ago one of the NCSG Board members decided to change his general liability insurance from Stratus Insurance now known as Veracity Insurance Solutions to a local agent who was able to get them general liability insurance for less money than his company was paying through Stratus Unfortunately he had a claim and found he was not covered properly The claim was denied costing them Shortly after he renewed coverage through Stratus and has been with them ever since

So often we have a tendency to only look at what it is going to cost us that we donrsquot read the fine print to see just exactly what the product wersquore buying entails and covers There are some very important items you need to make sure your current policy covers

bull Are you covered for incidents involving creosote andor sootbull Are you classified correctly to reflect the work you performbull Does your current policy provide coverage for inspectionsbull Are your limits of liability adequate

Veracity Insurance Solutions includes coverage for creosote in their insurance package This package also includes installationtool coverage that covers the owner and employeersquos tools as well as equipmentproduct the insured is contracted to install

If you prefer to deal with a person who handles your auto and other personal insurance Veracity will be happy to work with your local insurance agent

and it wonrsquot cost you any extra Contact Veracity today to see how they can meet your needs

Chelsea Ciena Program UnderwriterVeracity Insurance Solutions866-395-1308Chelseaveracityinscom

Made in the USA | Est 1998 | 8003352534 | whitecapscom

Wood amp Pellet Stoves and InsertsWe have a wide range of wood amp pellet stoves to fit any application In stock ready to ship Order by 3 PM EST and it ships the same day

NXT- I Wood Stove FP - 45 Pellet Stove

MonacoWood Burning Fireplace

XTD 15 IWood Insert

Purchase any Flame Stove or Insert between now and 123112 and receive a free grillgriddle or firewood moisture meter

OR

FREE WITHPURCHASE

CSIA 2013Education CalendarAs of 102212 - Schedule subject to change Please contact the Chimney Safety Institute of America prior to making travel arrangements

Register today at wwwCSIAorg or call us at (317) 837-5362

Hate to travel CSIArsquos online education is now oered weeklyCSIA Certication Review Sessions Chimney Physics Lining Masonry with Stainless Steel and eLearning

The CSIA Technology Center is located near Indianapolis Indiana

National Chimney Sweep Training School April 29 ndash May 4 2013 | CSIA Technology Center

June 24 ndash 29 2013 | CSIA Technology Center

August 12 ndash 17 2013 | CSIA Technology Center

September 30 ndash October 5 2013 | CSIA Technology Center

Fundamentals of sweeping and inspection of chimney systems equipment operation health and safety considerations and step-by-step instruction in codes clearances standards and practices

Installing and Troubleshooting Gas Hearth AppliancesJuly 15ndash19 2013 | CSIA Technology Center

Service and installation including appliance standards combustion requirements pipe sizing and installation troubleshooting carbon monoxide testing and fuel conversion

CEUs 4-T 4-CS 4-HS 4-CL NFI CEUs 16 T

Chimney Physics March 4-5 2013 | CSIA Technology Center

Diagnosis and resolution of chimney performance problems solving air pressure problems identifying the symptoms of indoor air pollutants

determining combustion air requirements for vented appliances in a two-day in-person formatCSIA CEUs 3-T 3-CS 3-HS 3-CL NFI CEUs 4 E

Inspection and Report WritingMay 16ndash17 2013 | CSIA Technology Center

Chimney inspections and evaluations report writing including regional and environmental

inuences eective photo documentation digital organization and administrative procedures

CSIA Certied Chimney Sweepreg Review amp ExamJanuary 25 2013 | Jamison Masonry Restoration - Oreland PA

February 8 2013 | CSIA Technology Center

March 15 2013 | Orlando FL

April 3 2013 | Branson MO

April 26 2013 | Manchester NH

May 3 2013 | Scranton PA

June 7 2011 | CSIA Technology Center

June 28 2013 | Richmond VA

July 9 2013 | Oceanside CA

August 2 2013 | CSIA Technology Center

August 9 2013 | Kansas City MO

September 13 2013 | Atlantic City NJ

October 18 2013 | Latham NY

November 15 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the exams The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125-CS 125-HS 125 CL NFI CEUs 6 T

CSIA Certied Dryer Exhaust Technicianreg Review February 7 2013 | Arlington VA

April 3 2013 | Branson MO

August 1 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the CSIA Certied Dryer Exhaust Technicianreg exam The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125 CS 1-HS 1-CL NFI CEUs 4 E

26 SWEEPING NOVEMBER 12

REGION 5

REGION 6

NCSG Charter Members

Paul Bourque Huntsville AL

Don Leavitt San Diego CA

David Harris Broken Arrow Oklahoma

Dan Wheeler Santa Rosa CA

John Cline Menlo Park CA

Dale Meisinger N Augusta SC

Alan Hisey St Louis MO

Eva B Horton Greenwich CT

Harry Richart Hasbrouck Heights NJ

NewNCSGNewNCSGMembers

REGION 2

REGION 1

REGION 4

REGION 3

NCSG REGIONS

REGION 1

Connecticut Vermont Massachusetts New York Maine Rhode Island New Hampshire

REGION 2

Delaware District of Columbia Maryland New Jersey Pennsylvania

REGION 3

Alabama Florida Georgia Mississippi North Carolina South Carolina Tennessee Virginia West Virginia

REGION 4

Illinois Indiana Kentucky Michigan Missouri Ohio

REGION 5

Arkansas Colorado Iowa Kansas Louisiana Minnesota Nebraska New Mexico North Dakota Oklahoma South Dakota Texas Wisconsin

REGION 6

Alaska Arizona California Hawaii Idaho Montana Nevada Oregon Utah Washington Wyoming

CONNECTICUTLorenzo Costa bull Diamond Duct Inc bull LindenhurstBernadette A Singh bull Wellworth Maintenance Corp bull BayshoreWesley J Harvey bull Harvey Wesley J bull Eden

MARYLANDGary Clift bull Fire-Safe Chimney SweepsGT Clift Inc bull Pasadena

PENNSYLVANIAH Richard Garten bull Above All Chimney Sweeps bull Seasterville

NEW JERSEYRaymond Bond bull Mercer County Chimney Services bull Hamilton

GEORGIAArvydas Didas bull Atlanta Chimney Worx LLC bull AtlantaJonathan Clements bull Atlanta Fireplace Specialists bull Atlanta

ILLINOISRichard M Moore bull Jiminy Chimney Sweep amp Service bull Lake in the Hills

OHIOMichael Lentz bull Eastside Fireplace amp Contracting bull CygnetKenneth Jackson bull 360 Home ServicesFireplace Pros bull Columbus

MICHIGANDustin Meyers bull Grand Rapids Air Duct amp Chimney bull Comstock

TEXASWilliam Vehon bull 1st Choice Chimney LLC bull Flower Mound

COLORADOSean Peck bull Ashes Away LLC bull Durango

CALIFORNIA Erik Hvolboll bull Carmichael Chimney Sweep bull SacramentoSteve Adcock bull Able Hearth and Home bull Antioch

NOVEMBER 12 SWEEPING 27

The 2012 ndash 2013 offers are being added daily in the ldquoMembers Onlyrdquo section of the NCSG website at wwwNCSGorg So start checking for these new offers each week These coupons will be good until June 30 2013

Airjet Division of Continental Industries bull Alpha American Company bull Condar Company bull Copperfield Chimney Supply bull Duct Cleanersrsquo Supply bull Dynacote LLC bull Earthcore Industries LLC bull ENERVEX Inc bull Firesafe Industries bull Fireside Distributors bull HY-C

Company bull Lifetime Chimney Supply bull Lindemann Chimney Supply bull Matters of the Hearth bull Meyer Machine amp Equipment bull National Chimney Supply bull Olympia Chimney Supply bull SaverSystems bull Smoktite LLC bull SNEWS ndash The Chimney Sweep News bull

Stove Builder International Inc (SBI) bull Ventech Industries Inc bull Wakefield Brush bull Wohler USA Inc bull Z-Flex

These are just a few of the many offers available to you as a member of the National Chimney Sweep Guild Visit wwwNCSGorg to learn more and to start saving

2012 ndash 2013 SWEEPS ADVANTAGE COUPON PROGRAM

Referral Reward for Non-Profits

Your non-profit can benefit when new NCSG Members mention your organization under Item 2 ldquoWho referred you to the NCSGrdquo on the NCSG membership application or you may send an email to membershipncsgorg and request that NCSG membership information be sent on your behalf to companies who should join Please provide the complete contact information ie name address telephone number and email address if available

Eligible Organizations Non-profit organizations (ie State and Regional Chimney Sweep Guilds HPBA Affiliates)

Referral Reward $100 per New NCSG Voting or Dual Member

Reward Earned Upon receipt of NCSG membership application and payment (full or first installment)

Reward Paid Paid to the organization within 10 business days of receipt of membership application and payment

New Member - Has not been a member of the NCSG for at least two (2) years

Airjet Div of Continental Industries

SAVE UP TO $13150 off Suggested Retail of any 8-inch All Fuel Decorative Chimney

Housing Kits

SAVE UP TO $11150 off Suggested Retail of any 6-inch All Fuel Decorative Chimney

Housing Kits

SAVE UP TO $10850 off Suggested Retail of any B-Vent (Gas) Decorative Chimney

Housing Kits ndash 48rdquo by 17rdquosquare

SAVE UP TO $9150 off Suggested Retail of any B-Vent (Gas) Decorative Chimney

Housing Kits ndash 36rdquo by 17rdquo square

CONDAR COMPANY

SAVE UP TO 4040 OFF Retail for Condar Custom-made Mesh Fireplace Screens for big

and odd size installs

SAVE UP TO $75FREE Design Service on a Condar Custom- Designed Stovepipe

Thermometer

SAVE UP TO ndashSavings Vary FREE shipping and a FREE pair of black screen pulls when you buy Condar Mesh Fireplace Screens (in stock sizes of 16rdquo to 36rdquo height)

Matters of the Hearth

SAVE UP TO $250 $250 off your first Quali-Fyre Purchase

SAVE UP TO $300 FREE shipping on first purchase

SAVE UP TO $250 FREE upgrade to a red firebrick interior

Effective September 1 2012

28 SWEEPING NOVEMBER 12

Congratulations - you all have accomplishments You support your family your employees and their families your vendors and you provide comfort and safety for your customers

So why do I run into far too many business owners who seem to have the ldquoWhat is your business worthrdquo question hanging over them like ominous rain clouds forming on the horizon

Do you feel pressure to increase the value of your business without fully understanding why what to do how to do it and when to do it

You have the opportunity to take your business and your life into any direction you choose So letrsquos start with the why ndash why are you in business today

Do you just love what you do Is your business a place to escape from issues you donrsquot want to deal with Do you need to continue to build wealth for retirement Does your why include consideration for family partners or co-owners or key employees or customers

For most the decision to sell or keep a business in the family is for retirement reasons It could also be to transition into a new business or career change such as a transition into a smaller

less stressful business or consulting role Perhaps you are seeking more diversity or less risk in your assets

Take out a piece of paper and write down your rdquowhysrdquo You may find that this does not take long to complete and can take a load off of your mind

Now what can you do Take a second piece of paper and write down why you would want to pass on or sell your business This is a great exercise to complete

You may uncover concerns about burning out becoming ill or injured lawsuits regulation or a host of other issues that just are not fun to deal with Are these concerns sapping your energy preventing you from making positive contributions to your business

Everyone has this tradeoff ndash life versus business Is giving up your life for your business worth it

At this point it is easy to fall into a pessimistic trap ndash get depressed and stop the process Or worse start blaming other people and become paralyzed in your day to day activities Have others told you that you have been a bit grumpy or tense lately

Business Valuation ndash Why What How When

BY BRIAN NOE CHFCreg CLTC

NOVEMBER 12 SWEEPING 29

Now is the time to take out a third piece of paper and write up a gratitude list What are you grateful for You should easily be able to come up with at least 100 people activities memories accomplishments and the beat goes on

Your gratitude list should enable you to throw the lsquopessimistic whysrsquo out the window and move on to a life you can look forward to

How do you want to live your life after you leave your business What are your financial requirements to achieve your goals This may seem like an arduous task but can be completed in just several hours with the right approach

Wouldnrsquot it be great if you found out you are in a position to lsquoretirersquo or lsquotransitionrsquo to a new endeavor NOW with little effort

The freedom to know what you want to do and what you need to do to fulfill it should give you your emotional time and enthusiasm back to move on to developing and implementing a plan

How to do what you need to do is a set of circumstances that is unique to you We do not have the space here to include even the basics of business and life valuation 101

The recommendation I want to make is to start this process NOW It will only take a few hours to answer the why questions ndash and only several hours more to determine what you need to do to achieve your why

Start the above and you can start to see the day when you your family and important others are finally rewarded for all of your hard work and sacrifice

Let Life Happen ndash Enjoy It

About the Author Brian Noe of MW Financial Group Ltd was a guest speaker at the NCSG 2011 convention held in Hartford CT where he discussed How to Get Out of Business and The Economy and Animal Spirits Brian has a son Eric who served four years in the US Army Eric is ranked first in his class with a degree in Computer Science is working in his field and plans on attending graduate school in 2013 His daughter Kara recently graduated undergraduate school with distinction and is planning to attend graduate school to become a Physiciansrsquo Assistant Brian thoroughly enjoys helping others spend more time with their families and friends while becoming financially successful He can be reached at (860) 606-0834 or Brian_NoeMWFinancialcom

hellip when opportunity calls we answer 1-800-875-8118

wwwcomnetmessagecom

Benefits of Answering Service

Award Winning Telephone Agents

Never Miss A Call

Better Time Management

Appointment Scheduling

Affordable

NCSG Innovation 2013 bull April 4-7 bull Branson MO

Company___________________________________ Address ____________________________________ City State ZIP ________________________________ Phone ______________________________________Fax ________________________________________Email _____________________________________ Check here to opt-in to email from exhibitors

REGISTRANT INFORMATION Please write name as you would like it to appear on your badge Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________ Registration Total $ ___________________

Showboat Branson Belle Tickets ($29each) Qty _______ Cruise Total $ ___________________ 2013 Convention Patch ($3each - Pickup on-site) Qty ________ Patch Total $ ___________________ PROMO CODE ___________________ $ ___________________

Payment Method Check ___________________ Visa MC AmEx

Account __________________________________ Card Security Code _____________ Exp __________Name on Card _______________________________ Signature ___________________________________

PAYMENT INFORMATION

GRAND TOTAL

For Office Use Only O2CR C2F AUTH _______________OrgID ________________ Profile ID ___________________RECrsquoD BY _____________ DATE ______________________

Advanced convention registation closes March 14

STANDARD RATES

Until 1913

11013- 21413

After21413

Primary $499 $549 $599Spouse 299 349 3991st Additional 449 499 5492nd Additional 399 449 4993+ Additional 349 399 449Single Day 279 279 279Banquet Only 89 89 89Tradeshow Only 79 79 79Child banquet tickets are available for kids 12 and under

NCSG MEMBER RATES

Until 1913

11013- 21413

After21413

Primary $399 $449 $499Spouse 199 249 2991st Additional 349 399 4492nd Additional 299 349 3993+ Additional 249 299 349Single Day 179 179 179Banquet Only 69 69 69Tradeshow Only 49 49 49Senior Members $100 $100 $100

MAIL TO National Chimney Sweep Guild 2155 Commercial Drive Plainfield IN 46168

FAX TO (317) 837-5365 CALL (317) 837-1500

REGISTER ONLINE NCSGorginnovationNCSG also accepts direct debit payments

Please contact Candice Bradbury at (317) 837-1500 or cbradburyncsgorg for more information

Cancellations must be made in writing and sent toNCSG 2155 Commercial Drive Plainfield IN 46168

Refund Policy Prior to 1913 90 11013-21413 75 No refunds are available after 21413

Chartered Cruise and Dinner ShowShowboat Branson Belle

-- Additional Registration Required --$29person - Join us aboard the Showboat

Branson Belle on the evening of April 4 for the spectacular ldquoMade in the USArdquo dinner show and a two-hour cruise on Table Rock Lake

No matter how you define success you will find something at NCSG Innovation 2013 that will stretch your imagination test your technical abilities and get that light bulb over your head to appear

From many perspectives one common theme has tied together all of NCSGrsquos convention and trade show events That theme is innovation Innovation is ldquodoing outside of the boxrdquo to make both work and personal lives more comfortable and enjoyable American chimney service businesses must remain on the cutting edge of innovation and our convention is your ticket to a more successful future

About BransonThe NCSG Innovation 2013 Convention and Trade Show will be held at the Chateau on the Lake in Branson Missouri Branson is located 40 miles south of Springfield and nestled in the heart of the Ozark Mountains Southwest Missouri is home of some of the most picturesque and breathtaking natural views in the country Rest assured we realize that we may have a little competition for our attendeesrsquo attention and wersquore working on creative ways to keep them engaged and on the tradeshow floor

About Chateau on the LakeThe Chateau on the Lake Resort Spa amp Convention Center in Branson Missouri is perfect for all kinds of stays Pack up the family - small dog included - and come for a vacation No matter what type of get-away you seek our extraordinary ldquoCastle in the Ozarksrdquo is here for you

Chateau on the Lake in Branson is the only AAA Four-Diamond Lake Resort in Missouri It has complimentary indoor and outdoor parking three amazing res-taurants first class relaxation at Spa Chateau and a full service Marina on Table Rock Lake

Hotel reservations are now being accepted for NCSG Innovation 2013 at Chateau on the Lake in Branson MO Just call 1-888-333-LAKE (5253) and mention that yoursquore with the National Chimney Sweep Guild to lock in rates starting at $129 for a mountain view and $134 for a lake view

NCSG Innovation 2013April 4-7 at Chateau on the Lake in Branson MO

For more info visit wwwNCSGorginnovation

Chartered Cruise and ldquoMade in the USArdquo Dinner Show

Showboat Branson Belle -- Additional $29person Registration Required --

Join fellow sweeps and industry friends for a two-hour chartered dinner cruise aboard the Showboat Branson Belle The eveningrsquos entertainment is a show called Made In The USA featuring Janice Martin the worldrsquos only aerial violinist and the five-member all-male vocal group The ShowMen in a patriotic musical tribute to America NCSG Innovation 2013 attendees and guests can experience this ALL-IN-ONE dinner show and cruise at a significantly discounted rate which has been even further discounted through a generous sponsorship from Olympia Chimney Supply Chartered Cruise and Dinner Show tickets are available for an additional fee ($29person) through the regular registration process

NCSG Innovation 2013 bull April 4-7 bull Branson MO

Company___________________________________ Address ____________________________________ City State ZIP ________________________________ Phone ______________________________________Fax ________________________________________Email _____________________________________ Check here to opt-in to email from exhibitors

REGISTRANT INFORMATION Please write name as you would like it to appear on your badge Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________ Registration Total $ ___________________

Showboat Branson Belle Tickets ($29each) Qty _______ Cruise Total $ ___________________ 2013 Convention Patch ($3each - Pickup on-site) Qty ________ Patch Total $ ___________________ PROMO CODE ___________________ $ ___________________

Payment Method Check ___________________ Visa MC AmEx

Account __________________________________ Card Security Code _____________ Exp __________Name on Card _______________________________ Signature ___________________________________

PAYMENT INFORMATION

GRAND TOTAL

For Office Use Only O2CR C2F AUTH _______________OrgID ________________ Profile ID ___________________RECrsquoD BY _____________ DATE ______________________

Advanced convention registation closes March 14

STANDARD RATES

Until 1913

11013- 21413

After21413

Primary $499 $549 $599Spouse 299 349 3991st Additional 449 499 5492nd Additional 399 449 4993+ Additional 349 399 449Single Day 279 279 279Banquet Only 89 89 89Tradeshow Only 79 79 79Child banquet tickets are available for kids 12 and under

NCSG MEMBER RATES

Until 1913

11013- 21413

After21413

Primary $399 $449 $499Spouse 199 249 2991st Additional 349 399 4492nd Additional 299 349 3993+ Additional 249 299 349Single Day 179 179 179Banquet Only 69 69 69Tradeshow Only 49 49 49Senior Members $100 $100 $100

MAIL TO National Chimney Sweep Guild 2155 Commercial Drive Plainfield IN 46168

FAX TO (317) 837-5365 CALL (317) 837-1500

REGISTER ONLINE NCSGorginnovationNCSG also accepts direct debit payments

Please contact Candice Bradbury at (317) 837-1500 or cbradburyncsgorg for more information

Cancellations must be made in writing and sent toNCSG 2155 Commercial Drive Plainfield IN 46168

Refund Policy Prior to 1913 90 11013-21413 75 No refunds are available after 21413

Chartered Cruise and Dinner ShowShowboat Branson Belle

-- Additional Registration Required --$29person - Join us aboard the Showboat

Branson Belle on the evening of April 4 for the spectacular ldquoMade in the USArdquo dinner show and a two-hour cruise on Table Rock Lake

No matter how you define success you will find something at NCSG Innovation 2013 that will stretch your imagination test your technical abilities and get that light bulb over your head to appear

From many perspectives one common theme has tied together all of NCSGrsquos convention and trade show events That theme is innovation Innovation is ldquodoing outside of the boxrdquo to make both work and personal lives more comfortable and enjoyable American chimney service businesses must remain on the cutting edge of innovation and our convention is your ticket to a more successful future

About BransonThe NCSG Innovation 2013 Convention and Trade Show will be held at the Chateau on the Lake in Branson Missouri Branson is located 40 miles south of Springfield and nestled in the heart of the Ozark Mountains Southwest Missouri is home of some of the most picturesque and breathtaking natural views in the country Rest assured we realize that we may have a little competition for our attendeesrsquo attention and wersquore working on creative ways to keep them engaged and on the tradeshow floor

About Chateau on the LakeThe Chateau on the Lake Resort Spa amp Convention Center in Branson Missouri is perfect for all kinds of stays Pack up the family - small dog included - and come for a vacation No matter what type of get-away you seek our extraordinary ldquoCastle in the Ozarksrdquo is here for you

Chateau on the Lake in Branson is the only AAA Four-Diamond Lake Resort in Missouri It has complimentary indoor and outdoor parking three amazing res-taurants first class relaxation at Spa Chateau and a full service Marina on Table Rock Lake

Hotel reservations are now being accepted for NCSG Innovation 2013 at Chateau on the Lake in Branson MO Just call 1-888-333-LAKE (5253) and mention that yoursquore with the National Chimney Sweep Guild to lock in rates starting at $129 for a mountain view and $134 for a lake view

NCSG Innovation 2013April 4-7 at Chateau on the Lake in Branson MO

For more info visit wwwNCSGorginnovation

Chartered Cruise and ldquoMade in the USArdquo Dinner Show

Showboat Branson Belle -- Additional $29person Registration Required --

Join fellow sweeps and industry friends for a two-hour chartered dinner cruise aboard the Showboat Branson Belle The eveningrsquos entertainment is a show called Made In The USA featuring Janice Martin the worldrsquos only aerial violinist and the five-member all-male vocal group The ShowMen in a patriotic musical tribute to America NCSG Innovation 2013 attendees and guests can experience this ALL-IN-ONE dinner show and cruise at a significantly discounted rate which has been even further discounted through a generous sponsorship from Olympia Chimney Supply Chartered Cruise and Dinner Show tickets are available for an additional fee ($29person) through the regular registration process

November 19-23 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

November 26-30 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 3-7 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 10-14 2012CSIA (online) - Chimney Physics

Dates amp Events

Please send notice of your events

for NCSG Dates amp Events listings at

mmcmahonncsgorg for inclusion here

in weekly posts to the discussion list

and online at wwwNCSGorgdates The

event must be considered educational or

informative for the industry (sales events

and open houses will not be listed)

- CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 14-19 2012AHIT Home Inspection Training CSIA Technology Center For more information please contact jhuebnerahitcom

December 17-21 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 24-28 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 31- January 4 2013CSIA (online) - Chimney Physics

- CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

January 7-11 2013CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

January 14-18 2013CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician

AND AS ALWAYS

uuml Direct Vent Pro uuml Pellet Vent Prouuml Class ADuraTech

bull Same Day Shipment bull 16 Toll Free Lines To Assist You bullbull Proud Supplier Member To The NCSG bull

Serving Sweeps for 35+ Years

LARGEST INVENTORY

LOWEST PRICES

HEADQUARTERS

Itrsquos In Stock

uuml Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ Years

Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ Years

bull Proud Supplier Member To The NCSG bull

1-866-880-3473

Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ Years

Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ Years

Class ADuraTech

Serving Sweeps for 35+ Years

32 SWEEPING NOVEMBER 12

NOVEMBER 12 SWEEPING 33

otivation Everybody wants it Just about

everything we do is affected by it Itrsquos a billion

dollar industry studied and preached by many

but truly understood and embraced by few I

myself subscribe to all sorts of blogs and article feeds related to

the topic When I go conferences I love to hear a good motivational

speaker But what truly motivates us

Irsquom guessing the answer to that question varies for all of us

Deciding what to have for dinner may be motivated by our desire

to lose weight our budget or maybe simply some food we saw on

TV Making the decision to attend a business conference may be

motivated by the speakers the topics the location or the cost Even

reading this magazine is a motivated behavior

So during this time of year when many sweeps seem to be motivated

by trying to keep up with the relative seasonal high pace of business

I decided to do a little research Not surprisingly there is no shortage

of information out there on the topic but I did run across a couple

of things that caught my attention and I thought were worthwhile to

pass along

One article in particular was written by a small business

entrepreneur (which is the first key to catching my attention) and

business coach Nancy Wurtzel She talks about both external and

internal forces that impact our motivation and the role they play in

our everyday business decisions and she encourages us to take the

time to examine those factors for each of us that truly and uniquely

make us tick

Specifically Wurtzel offers seven factors to motivate the motivational

thought process Inspiration goals networking self-reward exercise

organization and of course external stimulation from motivational

speakers and authors

What is your inspiration What are you truly interested in and

inspired by Whatever it is itrsquos critical to getting and staying

motivated If yoursquore note interested in your business you canrsquot

expect to stay motivated to succeed in it for the long term On the

other hand if you are excited about what you are doing you will be

persistent even when challenged and your energy and intensity will

help you thrive

Are you setting goals Short and long-term goal setting is vital for any

business owner This is hardly business savvy news but itrsquos amazing

how many small businesses donrsquot do this in a measurable way And

many of those that do forget to go back and review their goals to see

where they are and adjust as needed How could you possibly be

motivated if you are unsure about the direction and progress of your

company

Network whenever you can with peers and other small business

owners The isolation of working alone can be one of the most

difficult parts of entrepreneurship or frankly being the boss in any

BY MARK MCSWEENEY CAEEXECUTIVE DIRECTOR

Perspective

Worthwhile Motivation

ldquoMotivation is one of the most powerful driving forces in the workplace It can mean the difference between tremendous success and failurerdquo ndash Nancy Wurtzel

M

34 SWEEPING NOVEMBER 12

organization Gaining support from others is motivating Itrsquos hard to

move mountains by yourself However building off the energy and

inspiration of others who are in similar positions those mountains

can become merely small hills just waiting to be traveled By all

means network with other sweeps but donrsquot limit it to that Even

when businesses are not related there is a lot of common ground

between small businesses and plenty of opportunities to work

together

Reward yourself You know how hard you work Even when

you work smart you still tend to work hard Itrsquos human nature

particularly for the entrepreneurial mind But all work and no play

can be a big mistake Motivation will drop quickly of you never take

time away from the work you are doing So plan frequent rewards

for yourself They donrsquot have to be huge getaways though every once

in a while thatrsquos a good idea too And in between the rewards when

you have the inevitable bad day deal with it learn what you can

from it and then put it behind you The great Emerson said ldquoFinish

each day and be done with it You have done what you could Some

blunders and absurdities have crept in forget them as soon as you

can Tomorrow is a new day You shall begin it serenely and with too

high a spirit to be encumbered with your old nonsenserdquo

Take care of yourself Wersquove all heard that there is a powerful

connection between the mind and the body When we get busy

itrsquos easy to begin to neglect on or the other Exercise and cut back

on some of the unhealthy foods (note I didnrsquot say get rid of them

entirely that may be part of your self-reward) Exercise breaks donrsquot

have to be huge blocks of time and you donrsquot need to spend money

joining a gym or hiring a personal trainer if thatrsquos not what yoursquore

into But do something It will make you feel better and doing that

can help keep your mind fresh

Get organized Okay for those of you who have seen my desk you

know paper management is not my forte While I do keep myself

organized in other ways every once in a while I need to set aside

time to tackle the stacks and clean my desk off so that I can start

fresh I always feel better afterward Beyond the paper take a look

at opportunities to really get organized by creating business systems

that will help you streamline your operations and once you do the

ongoing challenge is to keep yourself on track by maintaining these

systems If you canrsquot do it on your own donrsquot be afraid to bring in

someone who can help you another great benefit of networking

Keep yourself motivated There is no shortage of motivational ideas

and materials out there for the taking Itrsquos hard to go through a

day without being exposed to books CDs blogs seminars videos

and more There are even apps for your smart phone So who do

you trust Who do you listen to How do you get through all the

motivational clutter out there and actually find someone who can

get you fired up about working and improving your business If you

have a business mentor get suggestions from him or her If yoursquore

networking with other small business

owners ask them what has worked

for them If they are in the same boat

you are maybe you can experiment

together

Jim Rohn says that life is worthwhile

when you learn try stay and care

Constantly challenge yourself to learn

what you can do to keep on top of

your game mentally and physically

Try your best to make a difference in

your life even when at first you donrsquot

succeed Stay in the game that you have

committed to play and see it through

And care about what you are doing

who you are doing it with and who

you are doing it for Do these things

with a passion and motivation is sure

to follow

Until next time I continue to wish you

every success

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NOVEMBER 12 SWEEPING 35

Display Ad Index

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Send it to Melissa Heeke at mheekencsgorg for publication in Sweeping Or mail it to NCSG 2155 Commercial Drive Plainfield IN 46168

Page Advertiser Phone Email or Website Address

34 Ahrens Chimney Technique 800-582-1392 ahrenschimneyqwestofficenet

21-24 Chimney Safety Institute of America 317-837-5362 wwwCSIAorg

17 Cobra Chimney Caps 888-463-0636 salescobrachimneycom

29 Communications Network Inc 800-875-8118 tkempercomnetmessagecom

19 Copperfield 800-247-3305 wwwcopperfieldcom

6 ENERVEX Inc 800-255-2923 infochimneyfanscom

15 Firesafe Industries Inc 800-545-6607 wwwfiresafeinccom

18 Hose Master 800-221-2319 bobdanielshosemastercom

10 ICP 508-695-7000 wwwchimneycapscom

BC Lifetime Chimney Supply LLC 877-234-7473 wwwlifetimechimneysupplycom

7 Lindemann Chimney Company 800-722-7230 wwwlindemannchimneycom

34 MC Refractory 760-956-1884 wwwmcrefractorycom

8 Meyer Machine amp Equipment 800-728-3828 wwwmeyermachinecom

4 National Chimney Supply 800-897-8481 wwwnationalchimneysupplycom

11 New England Chimney Supply 888-900-8106 wwwNECS-BEST-FLEXcom

5 Olympia Chimney Supply 800-569-1425 wwwolympiachimneycom

13 Sand Hill Wholesale 800-258-5496 wwwsandhillwholesalecom

3 Smoktite 866-439-0069 wwwsmoktitecom

32 Sweeprsquos Choice 866-880-3473 infosweepsamericacom

9 Thermocrete 866-439-0069 wwwthermocreteusacom

25 Whitecaps 800-335-2534 wwwwhitecapscom

This photo was taken by our tech Wes Thornton and we really donrsquot know what to say about it other than ldquoNo way am I getting up thererdquo

Enjoy Jessica Addams Barnhill Chimney Company Jessica Addams

36 SWEEPING NOVEMBER 12

ClassifiedsGotta chimney question Sizing Codes Call Royal Edwards Make Royal your tech department CALL NOW 813-982-0219 for on-call tech support Continuing Education special bonus ndash ask how you can get the Friday morning E-Blast for FREE CALL NOW 813-982-0219

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Chimney Sweep business for sale in the Northern Rocky Mountains of New Mexico Services a large area with three ski resorts in the service area Equipment and signed three year contracts goes with the business Business is well established For pricing and other info please email your questions to ridgeriders1gmailcom

CLASSIFIED ADS FREE FOR NCSG MEMBERSMembers can run one 35 word classified free each year Regularly classified ads are $2word or $1word for NCSG members Classified ads are non-commissionable and must be pre-paid To place a classified ad please contact Megan McMahon at mmcmahonncsgorg or (317) 837-1500

Cut To Fit Refractories

NEWPRODUCT

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Call us Toll Free (877) Cut-2-Fit(877) 288-2348

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CUSTOM PANELS AVAILABLE CALL FOR DETAILSWe also manufacture fire rings and log lighters

Do you Pre-Screen Your EmployeesLABORCHEX a valuable employment background screening service since 1985 offers discounted pricing to all NCSG members There are no set up fees or minimum orders and many results are completed within 24 hours Members will simply complete a few forms via a secure website after the applicant has authorized the screening by signing a release Results will be provided on the website and by email or fax Not only will NCSG members lower turnover costs enhance safety and security and save $$ from day one - all screenings comply with federal laws and regulations bull Lower Turnover Costsbull Reduce Negligent Hiring Issuesbull Maintain Productive Worksitesbull Enhance Safety amp Securitybull Save $$ from Day One For more information on how to take advantage of this benefit go to the ldquoMembers Onlyrdquo section of wwwNCSGorg to access member benefits and discount information

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TweetThatsWhatTreeSaid to spread the message

TwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewood

TweetTweetTweetTweetTweetThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid to spread the messageto spread the messageto spread the messageto spread the messageto spread the messageto spread the message

FacebookcomDontMoveFirewood

Join us on Facebook to get up-to-date information and safe burning tips

FacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewood

Join us on Facebook to get up-to-date information and safe burning tips and safe burning tips

TwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewood

FacebookcomDontMoveFirewoodFacebookcomDontMoveFirewood

Spread the word not the pest

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National Chimney Sweep Guild2155 Commercial DrivePlainfield IN 46168

1210

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Page 7: November 2012

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Will KozlanskyOwner amp Co-Founder

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the 2014 meeting in Serbia then possibly to Germany for the next technical meeting in 2015 and then to Finland in 2016

The last day of the congress Saturday was a more casual day for us delegates to take on some excursions Our first stop was at a castle where we hiked up to the top to enjoy the view It was very enlightening to think about all the history that took place where we stood Our next stop that day was at a very old monastery and for lunch The day wrapped up with a formal banquet

After a long night of entertainment shared with our colleagues Candy and I called it a night knowing we had to awake and pack early the next morning Candy and I planned for an extra day in Vienna for sightseeing We checked into a hotel near the Vienna airport and both wanted room service I laughed when I heard her ordering a burger French fries and a Diet Coke and then repeated back what the other end said ldquoBurger cut fries and diet lightrdquo I looked at her and nodded ldquoyesrdquo She confirmed and we both got a good laugh as they didnrsquot use the term ldquoFrench friesrdquo After a short nap we took a quick walk to pick up a train to downtown Vienna

Early the next morning our flight was supposed to leave at 630 am We arrived at the airport at 400 am to ensure enough time only to find out they didnrsquot have us listed for our boarding passes Fortunately they did find their mistake and were able to give us boarding passes (of course not sitting together) We departed to Amsterdam then to Atlanta only to miss our 530 pm flight out of Atlanta to Tallahassee Florida Luckily we able to rebook on a 730 pm flight back to Tallahassee And what do you know our luggage had beaten us there by a few hours as our two checked bags arrived at the originally-planned time

It felt good to be back on American soil and back home again But as I write this message I am longing for my next trip abroad My hope is that all sweeps will be able to experience the European countries and a piece of the worldrsquos history first hand as I was privileged to do Our profession and industry is worldwide Visiting and building relationships with colleagues from different cultures and gaining insights is always a valuable asset to network and increase valuable knowledge to help move our businesses to the next level

Sweeprsquos Luck to you and your family and God Bless Jay WalkerNCSG President

8 SWEEPING NOVEMBER 12

y family has what sounds like a quaint

Thanksgiving tradition We gather each year at my Auntrsquos home in Southern Indiana for lunch followed by an afternoon spent decorating gingerbread houses Sounds lovely doesnrsquot it Well it has become more so over the years When we first began we had visions of gingerbread houses from craft magazines and morning shows in our minds as we struggled to make royal icing that would be strong enough to hold up those four cookie walls Instead wersquod have so much icing on our clothes and in our hair that wersquod laugh until we were crying

Over the years wersquove each gradually improved our gingerbread construction techniques Several of us bring our own candy to add to the mix of Halloween leftovers to get just that perfect

look Thanks to planning and advanced preparations by my Mom and Aunt I donrsquot remember the last time someone threatened to bring out a hot glue gun to keep their house standing Though if you look at that photo closely yoursquoll still see the huge mess that makes the afternoon memorable

Just like our afternoons of gingerbread construction and decorating therersquos a lot to be said about learning from your mistakes and putting your plans into action I hope that no matter how yoursquove managed perfect your process yoursquore still having fun out there this season

Happy Thanksgiving

MELISSA HEEKE CAENCSG DIRECTOR OF COMMUNICATIONS

EditorrsquosLetter

M

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Click or Call to hear how Meyer Machine amp Equipment

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YOU CLEAN CHIMNEYSWHY NOT CLEAN DUCTS

NOVEMBER 12 SWEEPING 9

10 SWEEPING NOVEMBER 12

TechnicalQampA DENNIS DOBBS NCSG

TECHNICAL ADVISORY CHAIR

A

QHow do I keep my employees

from talking too much and

confusing our customers

It is important especially when in front of customers for one person to be the point person for technical explanations In our profession hopefully this person would be a CSIA

Certified Chimney Sweep When a sweep and his helper are in a customerrsquos home it is very common that the homeowner will be talking to the lead sweep while another family member

strikes up a conversation with the helper It is best to instruct the helper not to get too deep in conversation and let the lead person on the job discuss the specifics of the job at hand You might give your employees a signal to be used when noticing that a conversation is getting out of hand For example if the lead sweep notices that the helperrsquos conversation is beginning to stray then a simple gesture such as a cough or rubbing the nose can signal the helper to focus in order to prevent non-pertinent information and confusion

12 SWEEPING NOVEMBER 12

ecently I noted on the NCSG discussion list that a sweep described his business as a ldquoBUBBLErdquo He felt he was inside this bubble because he had no staff members He had a one-man business He felt his only opportunity to interact

with other sweeps in person was the NCSG convention I have often thought of a one man business as a box but his word of bubble is also a good description

The thoughts he expressed caused me to think about the bubble that every owner of a chimney service business is in Our industry has businesses of all sizes from the one man operations up to companies with a multitude of trucks and with even different locations and includes some who operate different businesses altogether And I see success stories with each type but also hear and see the frustrations of each The amazing thing is that no matter the size the business the basic issues faced by the businesses of different sizes will be similar

For instance all business must be concerned with implementation marketing budgets equipment purchases and maintenance among many other things And they each have their own unique issues they have to face depending on size With the larger business comes staff management where to park the equipment payroll and benefit issues and so many other things With the single person business so often the truck is likely parked at the ownerrsquos home and at times the office may be a place at the kitchen table or perhaps a dedicated place in the home The one man company likely finds that vehicles get longer life require fewer repairs and even have a better appearance at times This is a benefit I suppose of the owner being the only one who drives the equipment

But the key thing each and every business owner must remember is the reason they started the businesshellipto deliver to the business owner their dreams And each and every business owner must remember the development of an excellent business model no matter what the size of their business is the road map to their dreams

Are there advantages to each of the diverse types of operations Of course there are And there are disadvantages as well The key thing is that the business owner realizes that no matter what size he decides the business should be he must have a well-conceived business model to succeed

If you donrsquot have a plan and system to manage each of the issues every business faces no matter what size your business is you will continually and inevitably struggle inside your own particular bubble And if you donrsquot have a viable well-thought-out realistic business model chances are you donrsquot have the plan you need to attend to all the facets of the business that determine your ultimate success Itrsquos as simple as that

In the final analysis each of us decides the box or bubble we want to do business within And each must do some thinking outside of that bubble or it can become a large trap

No matter how large or small our business is there is always the need to network with others with similar business models and that face similar challenges This is one reliable way to get out of the confines of your bubble or box There are others

One of the best ways is to network with industry peers is the often-suggested MIX group Often the network may be participating in an industry internet discussion but this does not give you input from the folks that know you know your skills know your hopes and know your dreams Also these folks can know the walls you face in your life that block your goal attainment Networking with other business owners with an intimate knowledge of your business operation can move you miles ahead I highly advise that each person investigate the MIX concept Likely this is one of the leading educational tools along with the recognized methods of attending conventions and conferences The folks that participate in MIX groups obtain tools sometimes they are small tips sometimes they are game changers This concept also gives you the ability to see from the inside just how effective new methods can be for their business models

BY JERRY ISENHOUR OF CHIMNEY amp VENTING

CONSULTANTS IN CONCORD NCCoachrsquos Corner

The

The Bubble

R

NOVEMBER 12 SWEEPING 13

The key thought is success does not result from the size of a business Rather success is the reward that one has when through careful planning and execution their hopes and dreams are fully realized life is good and things are happening as you dreamed when you started

Decide what your bubble is and go realize your dreams As I often say ask the man in the mirror many times he is the one that can truly assist you in where you want to go

About the Author Jerry Isenhour is an industry consultant and coach who authors a monthly article in Sweeping as a service to the industry For more information about Jerry and how he can assist you individually and your business in your quest for success and you ascent to the next level take a look at his web site wwwchimneyandventingconsultantscom He can be contacted at jerrychimneyandventingconsultantscom or by phone at (704) 425-0217 You can also obtain great business tips from his Facebook page Chimney amp Venting Consultants

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14 SWEEPING NOVEMBER 12

Itrsquos Not Rock-it Science

I n 1992 my wife and I opened a hearth store in our small town In order to please our customers we try our best to get them the items they want The range quickly went from gas logs glass doors and wood burning stoves to prefabricated fireplaces mantels and surrounds One of the hot new items one of our sales

reps was pushing back then was a pre-manufactured rock surround and separate hearth After selling several of these and placing orders for quite a few more we got a call from our supplier that the manufacturer had gone out of business I thought to myself ldquoWell itrsquos only man-made rock How hard could this product be to duplicaterdquo I soon realized that this endeavor was more complicated than I thought It isnrsquot at all like laying brick it is much more creative and complex

After rocking numerous fireplaces in these past years I have developed my own way of laying man-made stone This type of rock is designed to mimic natural rock but it is only one to two inches in depth Manufacturers of these products estimate that the average weight of such products is approximately ten pounds per square foot making it ideal for interior projects Because of this light weight there is no need to reinforce the floor joist One day I was at a customerrsquos home to do a chimney inspection and was admiring her custom natural stone fireplace and I noticed one attribute that natural stone has That is the depth of rocks The natural light in the room highlighted the shadows created by the stone From this point forward I began to use dark almost black mortar for my scratch coat and for sticking the stones to the wall This color gives the look of depth which closely mimics natural stack stone

Every fireplace is different and I always ask the homeowner what their vision is for their fireplace some are much more elaborate than others I try to always give them what they want not what I want In the photos included you will notice the dark scratch coat and that we install the mantel before the rockwork begins You may also notice that on this job we painted the ceiling and wall black because the sheet rock was not finished by painting this black it made it easier for the painter to cut in around the rocks without getting paint on them We painted the firebox black also which helps bring out the shadowing effect of the dark mortar Many of you may be more experienced in this type of work than I am but many may not have ventured in this area yet If you are interested in doing so just go for it Be creative get your hands dirty and remember itrsquos not rock-it science

Chimney Sense DENNIS DOBBS NCSG

TECHNICAL ADVISORY CHAIR

NOVEMBER 12 SWEEPING 15

ldquoMy company uses most products available to chimney contractors but Firesafersquos products and systems are hands-down the very best and the most profitable Great technical support and their constant improvements make the products even better which makes my company stand out over my competitionrdquo Kevin Knight Chadds Ford Chimney Sweeps PA

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When you serve on the NCSG Board of Directors you help lead the chimney industry into the future and can develop leadership management and communication skills that will serve you in your business and personal life You can make an immediate difference in the chimney service industry by helping to determine the organizationrsquos strategic plan and annual budget The new shorter two-year term limits make volunteering easier

NCSG board members are responsible forbull Attending four board meetings each year Two of the meetings are held

at the CSIA Technology Center in Indianapolis (Spring - typically held for three days Summer - typically held for two days) the November meeting is typically held online and via teleconference and the fourth is held immediately before the annual NCSG convention at the host city Travel and lodging expenses are reimbursed for board members attending meetings with the exception of the convention meeting only

bull Participating in the NCSG members-only and board of directorsrsquo electronic discussion lists

bull Communicating with members in region via eNewslinkbull Connecting members to regional legislation affecting the industry

And NCSG board members receivebull Complimentary NCSG Innovation convention registration for you and

your spouse while you serve on the board

bull Networking opportunities at board meetings which help develop life-long friendships with business associates from across the country

The NCSG Governance Committee is now accepting nominations for a representative from NCSG Regions 5 and 6 and one Supplier representative bull Region 5 (Two year term 2013-2015)

Represents Arkansas Colorado Iowa Kansas Louisiana Minnesota Nebraska New Mexico North Dakota Oklahoma South Dakota Texas Wisconsin

bull Region 6 (One year term 2013 - 2014) Represents Voting and Dual members nationwide

bull Supplier Representative (Two year term 2013 - 2015) Represents Supplier and Dual members nationwide

Nomination Deadline - December 4 2012 - Nominations must be mailed to NCSG at 2155 Commercial Drive Plainfield IN 46168 No electronic nomination forms will be accepted

The newly elected directors will be seated at the April 3 2013 board of directors meeting in Branson MO If you would like additional information please feel free to contact NCSG Governance Chair Randy Brooks at hearthhunteraolcom or NCSG Executive Director Mark McSweeney at mmcsweeneyncsgorg

Call for Nominations Board of Directors

16 SWEEPING NOVEMBER 12

Employee or Independent Contractor

BY CHRIS VAN LEEUWEN OF VERACITY INSURANCE SOLUTIONS

Workers compensation is a form of insurance providing wage replacement and medical benefits to employees injured on the job Most employers are required to provide workers compensation and may have potential liability in the event of an employee injury in addition to the financial penalties that may be imposed upon them if they chose not to carry workers compensation coverage

A frequent question received is ldquowho is an employeerdquo It is common for employers to reclassify employees as independent contractors to avoid certain taxes benefits and other liabilities The IRS has developed the ldquo20 Factor Testrdquo to assist employers evaluate whether a worker is an employee or an independent contractor

1 InstructionIs the worker required to comply with employerrsquos instructions about when where and how to work

q Yes q No

2 TrainingIs training required Does the worker receive training from or at the direction of the employer including attending meetings and working with experienced employees

q Yes q No

3 IntegrationAre the workerrsquos services integrated with activities of the company Does the success of the employerrsquos business significantly depend upon the performance of services that the worker requires

q Yes q No

4 Services Rendered Personally Is the worker required to perform the work personally q Yes q No

5 Authority to hire supervise and pay assistantsDoes the worker have the ability to hire supervise and pay assistants for the employer

q Yes q No

6 Continuing Relationship Does the worker have a continuing relationship with the employer q Yes q No

7 Set Hours of Work Is the worker required to follow set hours of work q Yes q No

8 Full-Time Work Required Does the worker work full-time for employer q Yes q No

9 Place of WorkDoes the worker perform on the employerrsquos premises and use the companyrsquos office equipment

q Yes q No

10 Sequence of WorkDoes the worker perform work in a sequence set by the employer Does the worker follow a set schedule

q Yes q No

11 Reporting Obligations Does the worker submit regular written or oral reports to the employer q Yes q No

12 Method of PaymentHow does the worker receive payments Are there regular payments in set amounts

q Yes q No

13 Payments of Business and Travel Expenses Does the worker receive payment for business and travel expenses q Yes q No

14 Furnishing of Tools and Materials Does the worker rely on the employer for tools and materials q Yes q No

15 InvestmentHas the worker made an investment in the facility or equipment used to perform services

q Yes q No

16 Risk of LossIs the payment made to the worker on a fixed basis regardless of profitability or loss

q Yes q No

17 Working for More Than One Company at a Time Does the worker only work for one employer at a time q Yes q No

18 Availability of Services to the General Public Are the services offered to the employer unavailable to the general public q Yes q No

19 Right to Discharge Can the worker be fired by the employer q Yes q No

20 Right to Quit Can the worker quit work at any time q Yes q No

NOVEMBER 12 SWEEPING 17

If you answered ldquoyesrdquo to a high number of the questions above is likely an indication that there is a presence of an employer-employee relationship If a high number is marked ldquonordquo indicates a contractor relationship

A similar test is used in most state to determine status under workersrsquo compensation laws called the ldquoeconomic reality testrdquo This test is often used by the courts to determine independent contractor status and is harder to classify a worker as an independent contractor

In addition to the exposure to possible work related injuries to an ldquoemployeerdquo not being covered the penalties for misclassifying an employee is huge back tax and premiums civil fines interest and other retroactive damages

Refer to the Department of Labor and your local Workforce Departments for more information on the definition of an ldquoindependent contractorrdquo before you reclassify an employee to an independent contractor

About the Author Chris Van Leeuwen has been in the insurance industry since 1985 and is currently the Vice President of SalesCSO at Veracity Insurance Solutions LLC

Member Get a Member Program

Did you know that by promoting membership in the NCSG you help the Guild meet its goals AND you will reap rewards too To take advantage of potential savings on your next NCSG dues simply visit wwwNCSGorg to obtain a copy of the membership application form Make sure you put your name under Item 2 ldquoWho referred you to the NCSGrdquo OR you may send an email to dcorneliusncsgorg and request that NCSG membership information be sent on your behalf to people who should join Please provide the complete contact information ie name address telephone number and email address if available

Your participation in the Member-Get-A-Member program helps strengthen the Guildrsquos membership and allows you to win toobull You get $5000 off membership dues for each new member (1-4

new members)bull You get Free membership Dues (equal to 1 year) when you

recruit 5+ new members

Save some money on your next NCSG dues by simply promoting membership in the NCSG at every opportunity you haveNew Member - has not been a member of the NCSG for at least two (2) years

Hose Master Invented the WheelHose Master Invented the WheelWhen It Comes to Chimney LinersWhen It Comes to Chimney Liners

1964

1983

2000

2012

Pro amp UltraProInvented UltraPro - the only patented roll-lock design light-weight liner with extreme exibility and crush resistance

Redesigned Interlocked Machine TechnologyInnovations are still the core of manufacturing exible chimney liner today

HeavyFlexInvented RectangleFlex OvalFlex and Dial-A-Flex technology

Smooth-N-LiteToday Sam has designed Smooth-N-Lite the light interlocked liner for smoothwall applications Manufactured on the same machine technology he invented in 1964

Meet Sam Foti Hose Master CEO engineer and innovator

In 1964 Sam got involved with interlocked products Identifying the problems associated with manufacturing the hose Sam redesigned the tooling and machinery to not only produce a consistent interlocked hose but to also speed-up the production

Today the results of Sams ingenuity is the technology used throughout the industry in the production of interlocked products His designs not only changed the way that stripwound hose is made but the way that it is used and perceived in the industry

redesigned the tooling and machinery to not only produce a consistent interlocked hose but to also speed-up the production

Today the results of Sams ingenuity is the technology used throughout the industry in the production of interlocked products His designs not only changed the way that stripwound hose is made but the way that it is used and perceived in the industry

SmoothNLite Adindd 2 71212 335 PM

HomeSaverreg Smooth-N-Litetrade Fills the Smoothwall Niche

5-8 Diameters Light 010 stainless strip Available in 304 and 316 stainless steel alloys Interlocked seams are easy to flex Smooth inner wall Crush resistant No memory Ideal for smoothwall application

Now smoothwall liner doesnt have to be stiff and clumsy Because HomeSavers new Smooth-N-Lite gives you smooth without the headache Nestling right into HomeSavers famous family of UltraPro Pro RoundFlex RectangleFlex OvalFlex and Dial-A-Flex liners our new 010 Smooth-N-Lite gives you the superior weight flexibility and strength you need for smooth liner applications

6 times 25 (304-Alloy)

WITH SHIPPING$36786

~Free Freight bull On orders of $1800 or morebull 65rsquo of liner liner and components ship free

Speed Service Selection 8002473305 bull wwwcopperfieldcom

SmoothNLite Adindd 3 71212 335 PM

1964

1983

2000

2012

Pro amp UltraProInvented UltraPro - the only patented roll-lock design light-weight liner with extreme exibility and crush resistance

Redesigned Interlocked Machine TechnologyInnovations are still the core of manufacturing exible chimney liner today

HeavyFlexInvented RectangleFlex OvalFlex and Dial-A-Flex technology

Smooth-N-LiteToday Sam has designed Smooth-N-Lite the light interlocked liner for smoothwall applications Manufactured on the same machine technology he invented in 1964

Meet Sam Foti Hose Master CEO engineer and innovator

In 1964 Sam got involved with interlocked products Identifying the problems associated with manufacturing the hose Sam redesigned the tooling and machinery to not only produce a consistent interlocked hose but to also speed-up the production

Today the results of Sams ingenuity is the technology used throughout the industry in the production of interlocked products His designs not only changed the way that stripwound hose is made but the way that it is used and perceived in the industry

SmoothNLite Adindd 2 71212 335 PM

HomeSaverreg Smooth-N-Litetrade Fills the Smoothwall Niche

5-8 Diameters Light 010 stainless strip Available in 304 and 316 stainless steel alloys Interlocked seams are easy to flex Smooth inner wall Crush resistant No memory Ideal for smoothwall application

Now smoothwall liner doesnt have to be stiff and clumsy Because HomeSavers new Smooth-N-Lite gives you smooth without the headache Nestling right into HomeSavers famous family of UltraPro Pro RoundFlex RectangleFlex OvalFlex and Dial-A-Flex liners our new 010 Smooth-N-Lite gives you the superior weight flexibility and strength you need for smooth liner applications

6 times 25 (304-Alloy)

WITH SHIPPING$36786

~Free Freight bull On orders of $1800 or morebull 65rsquo of liner liner and components ship free

Speed Service Selection 8002473305 bull wwwcopperfieldcom

SmoothNLite Adindd 3 71212 335 PM

20 SWEEPING NOVEMBER 12

Letrsquos start with a few questions Have you noticed the Yellow Pages have become thinner with every new release Do you come across fewer flyers for services in your area Do you see fewer ads on TV for local businesses than you did a year ago Chances are you answered lsquoyesrsquo to at least one of these

Why the migration happened

But now we know the cause ndash In 2012 the average person is far more likely to search for a service online rather than offline The Internet has made it more convenient for us to look up services and in doing so has caused a major shift in the way all businesses should market their services

When one of your customers needs your services you want them to call you In 2000 if they didnrsquot have your phone number memorized they would grab the Yellow Pages and look you up In 2012 if a customer doesnrsquot know your number off the top of their head they are likely to Google you to find your contact info If you havenrsquot made an investment to show up on Googlersquos ldquoPage Onerdquo your competitorrsquos contact information might be displayed before yours ndash even if a customer types in your exact business name

So when Mr and Mrs Smith need their chimney cleaned this fall they arenrsquot going to look up local chimney sweeps in the Yellow Pages ndash they are going to do an Internet search for chimney sweeps in their area and choose a company that seems reliable and professional This happens millions of times every day and not surprisingly has led to many businesses spending their marketing dollars online rather than investing in ldquoold schoolrdquo forms of marketing Tips on what NOT to do

Ten years ago it made perfect sense to market on billboards and in the Yellow Pages but times have changed Businesses that continue to only focus on ldquoold schoolrdquo forms of marketing will find their lead flow diminishing On the other hand successful business owners are able to adapt to changes in consumer trends and todayrsquos consumers are online

As for those companies that happen to still be benefiting from the Yellow Pages thatrsquos great ndash as long as they balance their budget accordingly for this type of media Chances are

Yellow Pages marketing wonrsquot sustain itself much longer so be prepared to move marketing dollars online in the near future There are also many companies that rely on referral customers and word-of-mouth marketing but when potential customers hear about your business they are likely to look your company up online first and you need to make sure yoursquore showing up

Where to begin

For those businesses looking to get their feet wet in online marketing consider starting with basic search engine optimization (SEO) For example ensure that the services you provide are all listed on your Website especially in any headers Same goes for any areas you service ndash Be sure to list those as well (but donrsquot overdo it or it will look messy) Claim your business listing on Google and build up your Facebook Business Page These are all free strategies that you can use to boost your online presence

Depending on the competition in your area this might not be enough to get you on Page One of Google which is where you want to be Businesses looking to maximize their online marketing should consider advanced SEO (Meta tags inbound links) or a Pay-Per-Click service In order to compete in higher traffic target areas these are often necessities Remember all the other chimney sweeps in your area are aiming for Page One placement as well There just isnrsquot enough room for everyone

If you are busy and canrsquot spend your own time managing your online marketing there are many companies that can do it for you ndash you probably hear from them and their ldquoguaranteedrdquo results on a daily basis But be wary about which one you decide to work with Do your research and make sure you find a company you can trust At the end of the day if you have an online marketing plan and are focused on making it grow your business is in great shape

Alain Parcan is the Manager of Marketing for Market Hardware Inc (wwwMarketHardwarecom) and contributed this article Alain is experienced in the fields of Internet Marketing and small business marketing Market Hardware helps Chimney Sweep businesses compete on the Web and offers special discounts for NCSG members Ask Alain any Website or Internet Marketing question by emailing alainmarkethardwarecom or calling 888-381-6925

The Great Marketing Migration

BY ALAIN PARCAN OF MARKET HARDWARE

CSIA Update wwwCSIAorg

Publication for CSIA Certified Chimney Sweepregs

ADVERTISEMENT

INDIANAPOLIS - The United States District Court for the Northern District of Florida has issued a Permanent Injunction and Order on behalf of the Chimney Safety Institute of Americareg (CSIA) against James Joyner Absolute Chimney Sweeps Advanced Fireplace Technicians Chimney Doctor Fireplace Doctor and Orlando Chimney Doctor and any business entity performing chimney cleaning in which Joyner has an ownership interest or control

The order comes after CSIA brought legal action against Joyner in 2012 for repeated unauthorized use of CSIArsquos registered

trademarks including the CSIA Certified Chimney Sweepreg mark on websites and other marketing materials for multiple businesses

ldquoThis is a particularly satisfying victory in that this offender was using our trademark without authorization to inaccurately represent his sweeps in several states as being certified by CSIArdquo says CSIA Executive Director Mark McSweeney CAE

In a settlement agreement Joyner has paid CSIA an undisclosed sum and is indefinitely prohibited from applying for

certification from CSIA and from using CSIArsquos certification logo in conjunction with any of his current or future chimney sweeping businesses

ldquoCSIA Certified Chimney Sweeps work hard to earn and maintain their credential and we owe it to them and to the consuming public who rely on what that credential stands for to protect its legitimacy and credibilityrdquo says CSIA President John Pilger ldquoCSIA is proud of our consistent track record of enforcing the use of our valued trademarkrdquo

Federal ruling protects Chimney Safety Institute of America registered trademark from repeated unauthorized useOrder results in undisclosed settlement paid to CSIA

AlabamaDustin Doty bull The Fireplace Service Center bull Fort Payne

ArizonaAustin Retrum bull Affordable Chimeny Sweep bull Vail

CaliforniaThomas Kezas bull Chim Chiminey Sweep bull Vista

ColoradoMark Roberts bull Chimney Sweeps of America bull Littleton

ConnecticutChristopher Gonsalves bull Millstream Construction bull HebronDavid Heissenbuttel bull DMH amp Associates Inc bull WiltonChad Mitchell bull Northeastern Chimney LLC bull West Hartford

IdahoJoel King bull Kings Roofing Inc bull Mountain Home

IllinoisRichard Moore bull Jiminy Chimney Sweep amp Service bull Lake in the Hill

IndianaTom Meredith bull SaverSystems bull Richmond

KentuckyJoshua Moore bull Mt Sterling

MarylandTJ Davis bull Clean Sweep of AA Co Inc bull MillersvilleBrandon Mowell bull Magic Mountain Inc bull ThurmontChris Anderson bull Monocacy Chimney Care bull MyersvilleBrandon Green bull Monocacy Chimney Care bull Myersville

MassachusettsKevin Cabral bull Ash Away Hearth amp Chimney bull Dartmouth

MissouriBill Bonney bull Bill Bonney Chimney Sweep Service bull Jackson

New HampshireJoseph E Olisky Jr bull Tom Cady Chimney Sweep LLC bull Lebanon

New JerseyRaymond Bond bull Mercer County Chimney

Services bull HamiltonNorth DakotaAnthony Bach bull Cinderfellarsquos bull LidgerwoodOhioTom Rhine bull Chim Cheroo Chimney Sweeps bull GreenwichMichael Lentz bull Eastside Fireplace amp Contracting bull CygnetRobert Wickard bull Eastside Fireplace amp Contracting bull Cygnet

OregonEric Johnston bull American Chimney amp Masonry Inc bull PortlandBryan Wright bull American Chimney amp Masonry Inc bull Portland

PennsylvaniaRon Renninger bull Chester County Hearth amp Home bull Elverson

VirginiaChris Prouty bull Proutyrsquos Chimney Sweep Inc bull Leesburg

WisconsinBrad Freimuth bull The Chimney Guy LLC bull MenashaLuke Maynard bull The Chimney Guy LLC bull Menasha

Congratulations to Our New CSIA Certified Chimney Sweeps

October 12 2012

From Mark McSweeney CAE

Executive Director of the Chimney Safety Institute of America

and the National Chimney Sweep Guild

Earlier this morning NBCrsquos Today Show aired a segment featuring

an undercover investigation on chimney sweeps The Today Show

ldquostingrdquo operation took place at a home in the Northeast where

chimney sweeps were called in for a routine sweeping When

sweeps did not provide a thorough inspection of the homersquos

chimney when recommending repairs or service Today Show

reporters and producers confronted them about their tactics

Ashley Eldridge Chimney Safety Institute of America (CSIA)rsquos

Director of Education served as the lead technical expert for the

segment In his role as Director of Education Ashley is responsible

for the administration of the CSIA Certified Chimney Sweepreg

credentialing program and is a regular spokesperson for CSIA

When presented with the opportunity to participate we knew that

it was our responsibility to help educate the public about what to

expect when hiring a chimney sweep for regular maintenance It is

CSIArsquos mission is to encourage public awareness of issues relating

to chimney and venting performance and safety This segment

serves as a great reminder that homeowners need to do their

homework before inviting contractors into their home

In response to the segment both the Chimney Safety Institute

of America and the National Chimney Sweep Guild have issued

statements to the media introducing the organizationsrsquo programs

as the standard for the industry and outlining steps to take to

verify industry memberships and credentials We believe that the

segment on the Today Show and the industryrsquos response to the

segment will open the door for continued conversations about how

to hire a qualified ethical chimney professional

We encourage you to take this opportunity to proactively share

your experience and credentials with your customers Just like

in any service industry while there may be a few bad apples we

know there are far more of you out there who bring a high level of

professionalism and ethical accountability to the trade To confidently

demonstrate to the consumer that you are among the best of the

best here are a few ways that you can set yourself apart

An Open Letter to the Chimney Service Industry

bull Verify that your contact information is accurate and up-to-date

online at wwwNCSGorg andor wwwCSIAorg

bull Verify that your membership and credentials are accurate and

up-to-date on your own website

bull Invite your customers to verify your memberships and

credentials online at wwwNCSGorg andor wwwCSIAorg

Doing so helps to diminish the impact of competitors who

falsely claim to have those same credentials

bull Provide your customers with references

bull Have a valid certificate of insurance available upon request

bull If your company is a member of NCSG remind your

customers that you have signed the NCSG Code of Ethics

bull If you have CSIA Certified Chimney Sweeps on staff remind

your customers that each individual has signed the CSIA Code

of Ethics and be sure that they are each carrying their photo

identification cards

Both the National Chimney Sweep Guild and the Chimney

Safety Institute of America are here to support the industry

by reminding homeowners of the need for annual chimney

inspections and to help homeowners make informed decisions

about the professionals who will perform those services We

believe that our media outreach brings awareness to these

issues and hope that you through your affiliation with NCSG

and CSIA will benefit from more informed customers

All the best for a safe and successful season

Mark T McSweeney CAE

Executive Director

National Chimney Sweep Guild wwwncsgorg

Office (317) 837-1500 Fax (317) 837-5365

Chimney Safety Institute of America wwwcsiaorg

Office (317) 837-5362 Fax (317) 837-5365

NCSG and CSIA Partners in the Future of Chimneys amp Venting

in America

ADVERTISEMENT

QR code generated on httpqrcodelittleidiotbe

Now you can access more of the industryrsquos favorite seminars in a self-paced online format Itrsquos easy with CSIArsquos eLearning program mdash offered every week

Need to renew your CSIA Certified Chimney Sweep credential You

can now earn all of the CEUs entirely online We offer individual

sessions in affordable bundles so you can earn just the CEUs you

need $39 per session $99 for 3 sessions or $149 for 5 sessions

Ready to get started Learn more and register right now

W W W C S I A O R G E L E A R N I N G( 3 1 7 ) 8 3 7 - 5 3 6 2

Good for you your business and your busy schedule

Online review sessions also available weekly

Now you can access more of the industryrsquos favorite seminars in a self-paced online format Itrsquos easy with CSIArsquos eLearning program mdash offered every week

Need to renew your CSIA Certified Chimney Sweep credential You

can now earn all of the CEUs entirely online We offer individual

sessions in affordable bundles so you can earn just the CEUs you

Good for you your business and your busy schedule

ADVERTISEMENT

CSIA 2013Education CalendarAs of 102212 - Schedule subject to change Please contact the Chimney Safety Institute of America prior to making travel arrangements

Register today at wwwCSIAorg or call us at (317) 837-5362

Hate to travel CSIArsquos online education is now oered weeklyCSIA Certication Review Sessions Chimney Physics Lining Masonry with Stainless Steel and eLearning

The CSIA Technology Center is located near Indianapolis Indiana

National Chimney Sweep Training School April 29 ndash May 4 2013 | CSIA Technology Center

June 24 ndash 29 2013 | CSIA Technology Center

August 12 ndash 17 2013 | CSIA Technology Center

September 30 ndash October 5 2013 | CSIA Technology Center

Fundamentals of sweeping and inspection of chimney systems equipment operation health and safety considerations and step-by-step instruction in codes clearances standards and practices

Installing and Troubleshooting Gas Hearth AppliancesJuly 15ndash19 2013 | CSIA Technology Center

Service and installation including appliance standards combustion requirements pipe sizing and installation troubleshooting carbon monoxide testing and fuel conversion

CEUs 4-T 4-CS 4-HS 4-CL NFI CEUs 16 T

Chimney Physics March 4-5 2013 | CSIA Technology Center

Diagnosis and resolution of chimney performance problems solving air pressure problems identifying the symptoms of indoor air pollutants

determining combustion air requirements for vented appliances in a two-day in-person formatCSIA CEUs 3-T 3-CS 3-HS 3-CL NFI CEUs 4 E

Inspection and Report WritingMay 16ndash17 2013 | CSIA Technology Center

Chimney inspections and evaluations report writing including regional and environmental

inuences eective photo documentation digital organization and administrative procedures

CSIA Certied Chimney Sweepreg Review amp ExamJanuary 25 2013 | Jamison Masonry Restoration - Oreland PA

February 8 2013 | CSIA Technology Center

March 15 2013 | Orlando FL

April 3 2013 | Branson MO

April 26 2013 | Manchester NH

May 3 2013 | Scranton PA

June 7 2011 | CSIA Technology Center

June 28 2013 | Richmond VA

July 9 2013 | Oceanside CA

August 2 2013 | CSIA Technology Center

August 9 2013 | Kansas City MO

September 13 2013 | Atlantic City NJ

October 18 2013 | Latham NY

November 15 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the exams The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125-CS 125-HS 125 CL NFI CEUs 6 T

| CSIA Technology Center

CSIA Certied Dryer Exhaust Technicianreg Review February 7 2013 | Arlington VA

April 3 2013 | Branson MO

August 1 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the CSIA Certied Dryer Exhaust Technicianreg exam The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125 CS 1-HS 1-CL NFI CEUs 4 E

NOVEMBER 12 SWEEPING 25

ProgressiveProgressivePerksBY DEBBIE CORNELIUS

MEMBERSHIP DEVELOPMENT COORDINATOR

Cheaper ndash Is It Always Better

A few years ago one of the NCSG Board members decided to change his general liability insurance from Stratus Insurance now known as Veracity Insurance Solutions to a local agent who was able to get them general liability insurance for less money than his company was paying through Stratus Unfortunately he had a claim and found he was not covered properly The claim was denied costing them Shortly after he renewed coverage through Stratus and has been with them ever since

So often we have a tendency to only look at what it is going to cost us that we donrsquot read the fine print to see just exactly what the product wersquore buying entails and covers There are some very important items you need to make sure your current policy covers

bull Are you covered for incidents involving creosote andor sootbull Are you classified correctly to reflect the work you performbull Does your current policy provide coverage for inspectionsbull Are your limits of liability adequate

Veracity Insurance Solutions includes coverage for creosote in their insurance package This package also includes installationtool coverage that covers the owner and employeersquos tools as well as equipmentproduct the insured is contracted to install

If you prefer to deal with a person who handles your auto and other personal insurance Veracity will be happy to work with your local insurance agent

and it wonrsquot cost you any extra Contact Veracity today to see how they can meet your needs

Chelsea Ciena Program UnderwriterVeracity Insurance Solutions866-395-1308Chelseaveracityinscom

Made in the USA | Est 1998 | 8003352534 | whitecapscom

Wood amp Pellet Stoves and InsertsWe have a wide range of wood amp pellet stoves to fit any application In stock ready to ship Order by 3 PM EST and it ships the same day

NXT- I Wood Stove FP - 45 Pellet Stove

MonacoWood Burning Fireplace

XTD 15 IWood Insert

Purchase any Flame Stove or Insert between now and 123112 and receive a free grillgriddle or firewood moisture meter

OR

FREE WITHPURCHASE

CSIA 2013Education CalendarAs of 102212 - Schedule subject to change Please contact the Chimney Safety Institute of America prior to making travel arrangements

Register today at wwwCSIAorg or call us at (317) 837-5362

Hate to travel CSIArsquos online education is now oered weeklyCSIA Certication Review Sessions Chimney Physics Lining Masonry with Stainless Steel and eLearning

The CSIA Technology Center is located near Indianapolis Indiana

National Chimney Sweep Training School April 29 ndash May 4 2013 | CSIA Technology Center

June 24 ndash 29 2013 | CSIA Technology Center

August 12 ndash 17 2013 | CSIA Technology Center

September 30 ndash October 5 2013 | CSIA Technology Center

Fundamentals of sweeping and inspection of chimney systems equipment operation health and safety considerations and step-by-step instruction in codes clearances standards and practices

Installing and Troubleshooting Gas Hearth AppliancesJuly 15ndash19 2013 | CSIA Technology Center

Service and installation including appliance standards combustion requirements pipe sizing and installation troubleshooting carbon monoxide testing and fuel conversion

CEUs 4-T 4-CS 4-HS 4-CL NFI CEUs 16 T

Chimney Physics March 4-5 2013 | CSIA Technology Center

Diagnosis and resolution of chimney performance problems solving air pressure problems identifying the symptoms of indoor air pollutants

determining combustion air requirements for vented appliances in a two-day in-person formatCSIA CEUs 3-T 3-CS 3-HS 3-CL NFI CEUs 4 E

Inspection and Report WritingMay 16ndash17 2013 | CSIA Technology Center

Chimney inspections and evaluations report writing including regional and environmental

inuences eective photo documentation digital organization and administrative procedures

CSIA Certied Chimney Sweepreg Review amp ExamJanuary 25 2013 | Jamison Masonry Restoration - Oreland PA

February 8 2013 | CSIA Technology Center

March 15 2013 | Orlando FL

April 3 2013 | Branson MO

April 26 2013 | Manchester NH

May 3 2013 | Scranton PA

June 7 2011 | CSIA Technology Center

June 28 2013 | Richmond VA

July 9 2013 | Oceanside CA

August 2 2013 | CSIA Technology Center

August 9 2013 | Kansas City MO

September 13 2013 | Atlantic City NJ

October 18 2013 | Latham NY

November 15 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the exams The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125-CS 125-HS 125 CL NFI CEUs 6 T

CSIA Certied Dryer Exhaust Technicianreg Review February 7 2013 | Arlington VA

April 3 2013 | Branson MO

August 1 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the CSIA Certied Dryer Exhaust Technicianreg exam The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125 CS 1-HS 1-CL NFI CEUs 4 E

26 SWEEPING NOVEMBER 12

REGION 5

REGION 6

NCSG Charter Members

Paul Bourque Huntsville AL

Don Leavitt San Diego CA

David Harris Broken Arrow Oklahoma

Dan Wheeler Santa Rosa CA

John Cline Menlo Park CA

Dale Meisinger N Augusta SC

Alan Hisey St Louis MO

Eva B Horton Greenwich CT

Harry Richart Hasbrouck Heights NJ

NewNCSGNewNCSGMembers

REGION 2

REGION 1

REGION 4

REGION 3

NCSG REGIONS

REGION 1

Connecticut Vermont Massachusetts New York Maine Rhode Island New Hampshire

REGION 2

Delaware District of Columbia Maryland New Jersey Pennsylvania

REGION 3

Alabama Florida Georgia Mississippi North Carolina South Carolina Tennessee Virginia West Virginia

REGION 4

Illinois Indiana Kentucky Michigan Missouri Ohio

REGION 5

Arkansas Colorado Iowa Kansas Louisiana Minnesota Nebraska New Mexico North Dakota Oklahoma South Dakota Texas Wisconsin

REGION 6

Alaska Arizona California Hawaii Idaho Montana Nevada Oregon Utah Washington Wyoming

CONNECTICUTLorenzo Costa bull Diamond Duct Inc bull LindenhurstBernadette A Singh bull Wellworth Maintenance Corp bull BayshoreWesley J Harvey bull Harvey Wesley J bull Eden

MARYLANDGary Clift bull Fire-Safe Chimney SweepsGT Clift Inc bull Pasadena

PENNSYLVANIAH Richard Garten bull Above All Chimney Sweeps bull Seasterville

NEW JERSEYRaymond Bond bull Mercer County Chimney Services bull Hamilton

GEORGIAArvydas Didas bull Atlanta Chimney Worx LLC bull AtlantaJonathan Clements bull Atlanta Fireplace Specialists bull Atlanta

ILLINOISRichard M Moore bull Jiminy Chimney Sweep amp Service bull Lake in the Hills

OHIOMichael Lentz bull Eastside Fireplace amp Contracting bull CygnetKenneth Jackson bull 360 Home ServicesFireplace Pros bull Columbus

MICHIGANDustin Meyers bull Grand Rapids Air Duct amp Chimney bull Comstock

TEXASWilliam Vehon bull 1st Choice Chimney LLC bull Flower Mound

COLORADOSean Peck bull Ashes Away LLC bull Durango

CALIFORNIA Erik Hvolboll bull Carmichael Chimney Sweep bull SacramentoSteve Adcock bull Able Hearth and Home bull Antioch

NOVEMBER 12 SWEEPING 27

The 2012 ndash 2013 offers are being added daily in the ldquoMembers Onlyrdquo section of the NCSG website at wwwNCSGorg So start checking for these new offers each week These coupons will be good until June 30 2013

Airjet Division of Continental Industries bull Alpha American Company bull Condar Company bull Copperfield Chimney Supply bull Duct Cleanersrsquo Supply bull Dynacote LLC bull Earthcore Industries LLC bull ENERVEX Inc bull Firesafe Industries bull Fireside Distributors bull HY-C

Company bull Lifetime Chimney Supply bull Lindemann Chimney Supply bull Matters of the Hearth bull Meyer Machine amp Equipment bull National Chimney Supply bull Olympia Chimney Supply bull SaverSystems bull Smoktite LLC bull SNEWS ndash The Chimney Sweep News bull

Stove Builder International Inc (SBI) bull Ventech Industries Inc bull Wakefield Brush bull Wohler USA Inc bull Z-Flex

These are just a few of the many offers available to you as a member of the National Chimney Sweep Guild Visit wwwNCSGorg to learn more and to start saving

2012 ndash 2013 SWEEPS ADVANTAGE COUPON PROGRAM

Referral Reward for Non-Profits

Your non-profit can benefit when new NCSG Members mention your organization under Item 2 ldquoWho referred you to the NCSGrdquo on the NCSG membership application or you may send an email to membershipncsgorg and request that NCSG membership information be sent on your behalf to companies who should join Please provide the complete contact information ie name address telephone number and email address if available

Eligible Organizations Non-profit organizations (ie State and Regional Chimney Sweep Guilds HPBA Affiliates)

Referral Reward $100 per New NCSG Voting or Dual Member

Reward Earned Upon receipt of NCSG membership application and payment (full or first installment)

Reward Paid Paid to the organization within 10 business days of receipt of membership application and payment

New Member - Has not been a member of the NCSG for at least two (2) years

Airjet Div of Continental Industries

SAVE UP TO $13150 off Suggested Retail of any 8-inch All Fuel Decorative Chimney

Housing Kits

SAVE UP TO $11150 off Suggested Retail of any 6-inch All Fuel Decorative Chimney

Housing Kits

SAVE UP TO $10850 off Suggested Retail of any B-Vent (Gas) Decorative Chimney

Housing Kits ndash 48rdquo by 17rdquosquare

SAVE UP TO $9150 off Suggested Retail of any B-Vent (Gas) Decorative Chimney

Housing Kits ndash 36rdquo by 17rdquo square

CONDAR COMPANY

SAVE UP TO 4040 OFF Retail for Condar Custom-made Mesh Fireplace Screens for big

and odd size installs

SAVE UP TO $75FREE Design Service on a Condar Custom- Designed Stovepipe

Thermometer

SAVE UP TO ndashSavings Vary FREE shipping and a FREE pair of black screen pulls when you buy Condar Mesh Fireplace Screens (in stock sizes of 16rdquo to 36rdquo height)

Matters of the Hearth

SAVE UP TO $250 $250 off your first Quali-Fyre Purchase

SAVE UP TO $300 FREE shipping on first purchase

SAVE UP TO $250 FREE upgrade to a red firebrick interior

Effective September 1 2012

28 SWEEPING NOVEMBER 12

Congratulations - you all have accomplishments You support your family your employees and their families your vendors and you provide comfort and safety for your customers

So why do I run into far too many business owners who seem to have the ldquoWhat is your business worthrdquo question hanging over them like ominous rain clouds forming on the horizon

Do you feel pressure to increase the value of your business without fully understanding why what to do how to do it and when to do it

You have the opportunity to take your business and your life into any direction you choose So letrsquos start with the why ndash why are you in business today

Do you just love what you do Is your business a place to escape from issues you donrsquot want to deal with Do you need to continue to build wealth for retirement Does your why include consideration for family partners or co-owners or key employees or customers

For most the decision to sell or keep a business in the family is for retirement reasons It could also be to transition into a new business or career change such as a transition into a smaller

less stressful business or consulting role Perhaps you are seeking more diversity or less risk in your assets

Take out a piece of paper and write down your rdquowhysrdquo You may find that this does not take long to complete and can take a load off of your mind

Now what can you do Take a second piece of paper and write down why you would want to pass on or sell your business This is a great exercise to complete

You may uncover concerns about burning out becoming ill or injured lawsuits regulation or a host of other issues that just are not fun to deal with Are these concerns sapping your energy preventing you from making positive contributions to your business

Everyone has this tradeoff ndash life versus business Is giving up your life for your business worth it

At this point it is easy to fall into a pessimistic trap ndash get depressed and stop the process Or worse start blaming other people and become paralyzed in your day to day activities Have others told you that you have been a bit grumpy or tense lately

Business Valuation ndash Why What How When

BY BRIAN NOE CHFCreg CLTC

NOVEMBER 12 SWEEPING 29

Now is the time to take out a third piece of paper and write up a gratitude list What are you grateful for You should easily be able to come up with at least 100 people activities memories accomplishments and the beat goes on

Your gratitude list should enable you to throw the lsquopessimistic whysrsquo out the window and move on to a life you can look forward to

How do you want to live your life after you leave your business What are your financial requirements to achieve your goals This may seem like an arduous task but can be completed in just several hours with the right approach

Wouldnrsquot it be great if you found out you are in a position to lsquoretirersquo or lsquotransitionrsquo to a new endeavor NOW with little effort

The freedom to know what you want to do and what you need to do to fulfill it should give you your emotional time and enthusiasm back to move on to developing and implementing a plan

How to do what you need to do is a set of circumstances that is unique to you We do not have the space here to include even the basics of business and life valuation 101

The recommendation I want to make is to start this process NOW It will only take a few hours to answer the why questions ndash and only several hours more to determine what you need to do to achieve your why

Start the above and you can start to see the day when you your family and important others are finally rewarded for all of your hard work and sacrifice

Let Life Happen ndash Enjoy It

About the Author Brian Noe of MW Financial Group Ltd was a guest speaker at the NCSG 2011 convention held in Hartford CT where he discussed How to Get Out of Business and The Economy and Animal Spirits Brian has a son Eric who served four years in the US Army Eric is ranked first in his class with a degree in Computer Science is working in his field and plans on attending graduate school in 2013 His daughter Kara recently graduated undergraduate school with distinction and is planning to attend graduate school to become a Physiciansrsquo Assistant Brian thoroughly enjoys helping others spend more time with their families and friends while becoming financially successful He can be reached at (860) 606-0834 or Brian_NoeMWFinancialcom

hellip when opportunity calls we answer 1-800-875-8118

wwwcomnetmessagecom

Benefits of Answering Service

Award Winning Telephone Agents

Never Miss A Call

Better Time Management

Appointment Scheduling

Affordable

NCSG Innovation 2013 bull April 4-7 bull Branson MO

Company___________________________________ Address ____________________________________ City State ZIP ________________________________ Phone ______________________________________Fax ________________________________________Email _____________________________________ Check here to opt-in to email from exhibitors

REGISTRANT INFORMATION Please write name as you would like it to appear on your badge Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________ Registration Total $ ___________________

Showboat Branson Belle Tickets ($29each) Qty _______ Cruise Total $ ___________________ 2013 Convention Patch ($3each - Pickup on-site) Qty ________ Patch Total $ ___________________ PROMO CODE ___________________ $ ___________________

Payment Method Check ___________________ Visa MC AmEx

Account __________________________________ Card Security Code _____________ Exp __________Name on Card _______________________________ Signature ___________________________________

PAYMENT INFORMATION

GRAND TOTAL

For Office Use Only O2CR C2F AUTH _______________OrgID ________________ Profile ID ___________________RECrsquoD BY _____________ DATE ______________________

Advanced convention registation closes March 14

STANDARD RATES

Until 1913

11013- 21413

After21413

Primary $499 $549 $599Spouse 299 349 3991st Additional 449 499 5492nd Additional 399 449 4993+ Additional 349 399 449Single Day 279 279 279Banquet Only 89 89 89Tradeshow Only 79 79 79Child banquet tickets are available for kids 12 and under

NCSG MEMBER RATES

Until 1913

11013- 21413

After21413

Primary $399 $449 $499Spouse 199 249 2991st Additional 349 399 4492nd Additional 299 349 3993+ Additional 249 299 349Single Day 179 179 179Banquet Only 69 69 69Tradeshow Only 49 49 49Senior Members $100 $100 $100

MAIL TO National Chimney Sweep Guild 2155 Commercial Drive Plainfield IN 46168

FAX TO (317) 837-5365 CALL (317) 837-1500

REGISTER ONLINE NCSGorginnovationNCSG also accepts direct debit payments

Please contact Candice Bradbury at (317) 837-1500 or cbradburyncsgorg for more information

Cancellations must be made in writing and sent toNCSG 2155 Commercial Drive Plainfield IN 46168

Refund Policy Prior to 1913 90 11013-21413 75 No refunds are available after 21413

Chartered Cruise and Dinner ShowShowboat Branson Belle

-- Additional Registration Required --$29person - Join us aboard the Showboat

Branson Belle on the evening of April 4 for the spectacular ldquoMade in the USArdquo dinner show and a two-hour cruise on Table Rock Lake

No matter how you define success you will find something at NCSG Innovation 2013 that will stretch your imagination test your technical abilities and get that light bulb over your head to appear

From many perspectives one common theme has tied together all of NCSGrsquos convention and trade show events That theme is innovation Innovation is ldquodoing outside of the boxrdquo to make both work and personal lives more comfortable and enjoyable American chimney service businesses must remain on the cutting edge of innovation and our convention is your ticket to a more successful future

About BransonThe NCSG Innovation 2013 Convention and Trade Show will be held at the Chateau on the Lake in Branson Missouri Branson is located 40 miles south of Springfield and nestled in the heart of the Ozark Mountains Southwest Missouri is home of some of the most picturesque and breathtaking natural views in the country Rest assured we realize that we may have a little competition for our attendeesrsquo attention and wersquore working on creative ways to keep them engaged and on the tradeshow floor

About Chateau on the LakeThe Chateau on the Lake Resort Spa amp Convention Center in Branson Missouri is perfect for all kinds of stays Pack up the family - small dog included - and come for a vacation No matter what type of get-away you seek our extraordinary ldquoCastle in the Ozarksrdquo is here for you

Chateau on the Lake in Branson is the only AAA Four-Diamond Lake Resort in Missouri It has complimentary indoor and outdoor parking three amazing res-taurants first class relaxation at Spa Chateau and a full service Marina on Table Rock Lake

Hotel reservations are now being accepted for NCSG Innovation 2013 at Chateau on the Lake in Branson MO Just call 1-888-333-LAKE (5253) and mention that yoursquore with the National Chimney Sweep Guild to lock in rates starting at $129 for a mountain view and $134 for a lake view

NCSG Innovation 2013April 4-7 at Chateau on the Lake in Branson MO

For more info visit wwwNCSGorginnovation

Chartered Cruise and ldquoMade in the USArdquo Dinner Show

Showboat Branson Belle -- Additional $29person Registration Required --

Join fellow sweeps and industry friends for a two-hour chartered dinner cruise aboard the Showboat Branson Belle The eveningrsquos entertainment is a show called Made In The USA featuring Janice Martin the worldrsquos only aerial violinist and the five-member all-male vocal group The ShowMen in a patriotic musical tribute to America NCSG Innovation 2013 attendees and guests can experience this ALL-IN-ONE dinner show and cruise at a significantly discounted rate which has been even further discounted through a generous sponsorship from Olympia Chimney Supply Chartered Cruise and Dinner Show tickets are available for an additional fee ($29person) through the regular registration process

NCSG Innovation 2013 bull April 4-7 bull Branson MO

Company___________________________________ Address ____________________________________ City State ZIP ________________________________ Phone ______________________________________Fax ________________________________________Email _____________________________________ Check here to opt-in to email from exhibitors

REGISTRANT INFORMATION Please write name as you would like it to appear on your badge Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________ Registration Total $ ___________________

Showboat Branson Belle Tickets ($29each) Qty _______ Cruise Total $ ___________________ 2013 Convention Patch ($3each - Pickup on-site) Qty ________ Patch Total $ ___________________ PROMO CODE ___________________ $ ___________________

Payment Method Check ___________________ Visa MC AmEx

Account __________________________________ Card Security Code _____________ Exp __________Name on Card _______________________________ Signature ___________________________________

PAYMENT INFORMATION

GRAND TOTAL

For Office Use Only O2CR C2F AUTH _______________OrgID ________________ Profile ID ___________________RECrsquoD BY _____________ DATE ______________________

Advanced convention registation closes March 14

STANDARD RATES

Until 1913

11013- 21413

After21413

Primary $499 $549 $599Spouse 299 349 3991st Additional 449 499 5492nd Additional 399 449 4993+ Additional 349 399 449Single Day 279 279 279Banquet Only 89 89 89Tradeshow Only 79 79 79Child banquet tickets are available for kids 12 and under

NCSG MEMBER RATES

Until 1913

11013- 21413

After21413

Primary $399 $449 $499Spouse 199 249 2991st Additional 349 399 4492nd Additional 299 349 3993+ Additional 249 299 349Single Day 179 179 179Banquet Only 69 69 69Tradeshow Only 49 49 49Senior Members $100 $100 $100

MAIL TO National Chimney Sweep Guild 2155 Commercial Drive Plainfield IN 46168

FAX TO (317) 837-5365 CALL (317) 837-1500

REGISTER ONLINE NCSGorginnovationNCSG also accepts direct debit payments

Please contact Candice Bradbury at (317) 837-1500 or cbradburyncsgorg for more information

Cancellations must be made in writing and sent toNCSG 2155 Commercial Drive Plainfield IN 46168

Refund Policy Prior to 1913 90 11013-21413 75 No refunds are available after 21413

Chartered Cruise and Dinner ShowShowboat Branson Belle

-- Additional Registration Required --$29person - Join us aboard the Showboat

Branson Belle on the evening of April 4 for the spectacular ldquoMade in the USArdquo dinner show and a two-hour cruise on Table Rock Lake

No matter how you define success you will find something at NCSG Innovation 2013 that will stretch your imagination test your technical abilities and get that light bulb over your head to appear

From many perspectives one common theme has tied together all of NCSGrsquos convention and trade show events That theme is innovation Innovation is ldquodoing outside of the boxrdquo to make both work and personal lives more comfortable and enjoyable American chimney service businesses must remain on the cutting edge of innovation and our convention is your ticket to a more successful future

About BransonThe NCSG Innovation 2013 Convention and Trade Show will be held at the Chateau on the Lake in Branson Missouri Branson is located 40 miles south of Springfield and nestled in the heart of the Ozark Mountains Southwest Missouri is home of some of the most picturesque and breathtaking natural views in the country Rest assured we realize that we may have a little competition for our attendeesrsquo attention and wersquore working on creative ways to keep them engaged and on the tradeshow floor

About Chateau on the LakeThe Chateau on the Lake Resort Spa amp Convention Center in Branson Missouri is perfect for all kinds of stays Pack up the family - small dog included - and come for a vacation No matter what type of get-away you seek our extraordinary ldquoCastle in the Ozarksrdquo is here for you

Chateau on the Lake in Branson is the only AAA Four-Diamond Lake Resort in Missouri It has complimentary indoor and outdoor parking three amazing res-taurants first class relaxation at Spa Chateau and a full service Marina on Table Rock Lake

Hotel reservations are now being accepted for NCSG Innovation 2013 at Chateau on the Lake in Branson MO Just call 1-888-333-LAKE (5253) and mention that yoursquore with the National Chimney Sweep Guild to lock in rates starting at $129 for a mountain view and $134 for a lake view

NCSG Innovation 2013April 4-7 at Chateau on the Lake in Branson MO

For more info visit wwwNCSGorginnovation

Chartered Cruise and ldquoMade in the USArdquo Dinner Show

Showboat Branson Belle -- Additional $29person Registration Required --

Join fellow sweeps and industry friends for a two-hour chartered dinner cruise aboard the Showboat Branson Belle The eveningrsquos entertainment is a show called Made In The USA featuring Janice Martin the worldrsquos only aerial violinist and the five-member all-male vocal group The ShowMen in a patriotic musical tribute to America NCSG Innovation 2013 attendees and guests can experience this ALL-IN-ONE dinner show and cruise at a significantly discounted rate which has been even further discounted through a generous sponsorship from Olympia Chimney Supply Chartered Cruise and Dinner Show tickets are available for an additional fee ($29person) through the regular registration process

November 19-23 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

November 26-30 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 3-7 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 10-14 2012CSIA (online) - Chimney Physics

Dates amp Events

Please send notice of your events

for NCSG Dates amp Events listings at

mmcmahonncsgorg for inclusion here

in weekly posts to the discussion list

and online at wwwNCSGorgdates The

event must be considered educational or

informative for the industry (sales events

and open houses will not be listed)

- CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 14-19 2012AHIT Home Inspection Training CSIA Technology Center For more information please contact jhuebnerahitcom

December 17-21 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 24-28 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 31- January 4 2013CSIA (online) - Chimney Physics

- CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

January 7-11 2013CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

January 14-18 2013CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician

AND AS ALWAYS

uuml Direct Vent Pro uuml Pellet Vent Prouuml Class ADuraTech

bull Same Day Shipment bull 16 Toll Free Lines To Assist You bullbull Proud Supplier Member To The NCSG bull

Serving Sweeps for 35+ Years

LARGEST INVENTORY

LOWEST PRICES

HEADQUARTERS

Itrsquos In Stock

uuml Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ Years

Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ Years

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Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ Years

Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ Years

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Serving Sweeps for 35+ Years

32 SWEEPING NOVEMBER 12

NOVEMBER 12 SWEEPING 33

otivation Everybody wants it Just about

everything we do is affected by it Itrsquos a billion

dollar industry studied and preached by many

but truly understood and embraced by few I

myself subscribe to all sorts of blogs and article feeds related to

the topic When I go conferences I love to hear a good motivational

speaker But what truly motivates us

Irsquom guessing the answer to that question varies for all of us

Deciding what to have for dinner may be motivated by our desire

to lose weight our budget or maybe simply some food we saw on

TV Making the decision to attend a business conference may be

motivated by the speakers the topics the location or the cost Even

reading this magazine is a motivated behavior

So during this time of year when many sweeps seem to be motivated

by trying to keep up with the relative seasonal high pace of business

I decided to do a little research Not surprisingly there is no shortage

of information out there on the topic but I did run across a couple

of things that caught my attention and I thought were worthwhile to

pass along

One article in particular was written by a small business

entrepreneur (which is the first key to catching my attention) and

business coach Nancy Wurtzel She talks about both external and

internal forces that impact our motivation and the role they play in

our everyday business decisions and she encourages us to take the

time to examine those factors for each of us that truly and uniquely

make us tick

Specifically Wurtzel offers seven factors to motivate the motivational

thought process Inspiration goals networking self-reward exercise

organization and of course external stimulation from motivational

speakers and authors

What is your inspiration What are you truly interested in and

inspired by Whatever it is itrsquos critical to getting and staying

motivated If yoursquore note interested in your business you canrsquot

expect to stay motivated to succeed in it for the long term On the

other hand if you are excited about what you are doing you will be

persistent even when challenged and your energy and intensity will

help you thrive

Are you setting goals Short and long-term goal setting is vital for any

business owner This is hardly business savvy news but itrsquos amazing

how many small businesses donrsquot do this in a measurable way And

many of those that do forget to go back and review their goals to see

where they are and adjust as needed How could you possibly be

motivated if you are unsure about the direction and progress of your

company

Network whenever you can with peers and other small business

owners The isolation of working alone can be one of the most

difficult parts of entrepreneurship or frankly being the boss in any

BY MARK MCSWEENEY CAEEXECUTIVE DIRECTOR

Perspective

Worthwhile Motivation

ldquoMotivation is one of the most powerful driving forces in the workplace It can mean the difference between tremendous success and failurerdquo ndash Nancy Wurtzel

M

34 SWEEPING NOVEMBER 12

organization Gaining support from others is motivating Itrsquos hard to

move mountains by yourself However building off the energy and

inspiration of others who are in similar positions those mountains

can become merely small hills just waiting to be traveled By all

means network with other sweeps but donrsquot limit it to that Even

when businesses are not related there is a lot of common ground

between small businesses and plenty of opportunities to work

together

Reward yourself You know how hard you work Even when

you work smart you still tend to work hard Itrsquos human nature

particularly for the entrepreneurial mind But all work and no play

can be a big mistake Motivation will drop quickly of you never take

time away from the work you are doing So plan frequent rewards

for yourself They donrsquot have to be huge getaways though every once

in a while thatrsquos a good idea too And in between the rewards when

you have the inevitable bad day deal with it learn what you can

from it and then put it behind you The great Emerson said ldquoFinish

each day and be done with it You have done what you could Some

blunders and absurdities have crept in forget them as soon as you

can Tomorrow is a new day You shall begin it serenely and with too

high a spirit to be encumbered with your old nonsenserdquo

Take care of yourself Wersquove all heard that there is a powerful

connection between the mind and the body When we get busy

itrsquos easy to begin to neglect on or the other Exercise and cut back

on some of the unhealthy foods (note I didnrsquot say get rid of them

entirely that may be part of your self-reward) Exercise breaks donrsquot

have to be huge blocks of time and you donrsquot need to spend money

joining a gym or hiring a personal trainer if thatrsquos not what yoursquore

into But do something It will make you feel better and doing that

can help keep your mind fresh

Get organized Okay for those of you who have seen my desk you

know paper management is not my forte While I do keep myself

organized in other ways every once in a while I need to set aside

time to tackle the stacks and clean my desk off so that I can start

fresh I always feel better afterward Beyond the paper take a look

at opportunities to really get organized by creating business systems

that will help you streamline your operations and once you do the

ongoing challenge is to keep yourself on track by maintaining these

systems If you canrsquot do it on your own donrsquot be afraid to bring in

someone who can help you another great benefit of networking

Keep yourself motivated There is no shortage of motivational ideas

and materials out there for the taking Itrsquos hard to go through a

day without being exposed to books CDs blogs seminars videos

and more There are even apps for your smart phone So who do

you trust Who do you listen to How do you get through all the

motivational clutter out there and actually find someone who can

get you fired up about working and improving your business If you

have a business mentor get suggestions from him or her If yoursquore

networking with other small business

owners ask them what has worked

for them If they are in the same boat

you are maybe you can experiment

together

Jim Rohn says that life is worthwhile

when you learn try stay and care

Constantly challenge yourself to learn

what you can do to keep on top of

your game mentally and physically

Try your best to make a difference in

your life even when at first you donrsquot

succeed Stay in the game that you have

committed to play and see it through

And care about what you are doing

who you are doing it with and who

you are doing it for Do these things

with a passion and motivation is sure

to follow

Until next time I continue to wish you

every success

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Featuring

Visit wwwchim-prolinercom for more detailsbull 2000 Industrial Ave bull Sioux Falls SD 57104

1-800-582-1392

NOVEMBER 12 SWEEPING 35

Display Ad Index

Darwin Awards

Have you snapped a photo of a peculiar chimney in your area that made you shake your head in disbelief

Send it to Melissa Heeke at mheekencsgorg for publication in Sweeping Or mail it to NCSG 2155 Commercial Drive Plainfield IN 46168

Page Advertiser Phone Email or Website Address

34 Ahrens Chimney Technique 800-582-1392 ahrenschimneyqwestofficenet

21-24 Chimney Safety Institute of America 317-837-5362 wwwCSIAorg

17 Cobra Chimney Caps 888-463-0636 salescobrachimneycom

29 Communications Network Inc 800-875-8118 tkempercomnetmessagecom

19 Copperfield 800-247-3305 wwwcopperfieldcom

6 ENERVEX Inc 800-255-2923 infochimneyfanscom

15 Firesafe Industries Inc 800-545-6607 wwwfiresafeinccom

18 Hose Master 800-221-2319 bobdanielshosemastercom

10 ICP 508-695-7000 wwwchimneycapscom

BC Lifetime Chimney Supply LLC 877-234-7473 wwwlifetimechimneysupplycom

7 Lindemann Chimney Company 800-722-7230 wwwlindemannchimneycom

34 MC Refractory 760-956-1884 wwwmcrefractorycom

8 Meyer Machine amp Equipment 800-728-3828 wwwmeyermachinecom

4 National Chimney Supply 800-897-8481 wwwnationalchimneysupplycom

11 New England Chimney Supply 888-900-8106 wwwNECS-BEST-FLEXcom

5 Olympia Chimney Supply 800-569-1425 wwwolympiachimneycom

13 Sand Hill Wholesale 800-258-5496 wwwsandhillwholesalecom

3 Smoktite 866-439-0069 wwwsmoktitecom

32 Sweeprsquos Choice 866-880-3473 infosweepsamericacom

9 Thermocrete 866-439-0069 wwwthermocreteusacom

25 Whitecaps 800-335-2534 wwwwhitecapscom

This photo was taken by our tech Wes Thornton and we really donrsquot know what to say about it other than ldquoNo way am I getting up thererdquo

Enjoy Jessica Addams Barnhill Chimney Company Jessica Addams

36 SWEEPING NOVEMBER 12

ClassifiedsGotta chimney question Sizing Codes Call Royal Edwards Make Royal your tech department CALL NOW 813-982-0219 for on-call tech support Continuing Education special bonus ndash ask how you can get the Friday morning E-Blast for FREE CALL NOW 813-982-0219

GasVent Software for Sizing Chimneys only $195 Call 1-800-648-9523 for more info and visit wwwelitesoftcom to download a free trial version

Chimney Sweep business for sale in the Northern Rocky Mountains of New Mexico Services a large area with three ski resorts in the service area Equipment and signed three year contracts goes with the business Business is well established For pricing and other info please email your questions to ridgeriders1gmailcom

CLASSIFIED ADS FREE FOR NCSG MEMBERSMembers can run one 35 word classified free each year Regularly classified ads are $2word or $1word for NCSG members Classified ads are non-commissionable and must be pre-paid To place a classified ad please contact Megan McMahon at mmcmahonncsgorg or (317) 837-1500

Cut To Fit Refractories

NEWPRODUCT

Having trouble locating that hard to find refractory panel No problem when you use the MC Refractory Inc CUT TO FIT refractory walls Carry them on your truck cuts easily to fit most fireplaces This product is the original Tested to UL127 amp ASTM C133 standards and certified by OMNI Test Laboratories

MC Refractory Inc11435 East Santa Fe Ave Unit B bull Hesperia CA 92345

Call us Toll Free (877) Cut-2-Fit(877) 288-2348

Visit us on the web at wwwmcrefractorycom

CUSTOM PANELS AVAILABLE CALL FOR DETAILSWe also manufacture fire rings and log lighters

Do you Pre-Screen Your EmployeesLABORCHEX a valuable employment background screening service since 1985 offers discounted pricing to all NCSG members There are no set up fees or minimum orders and many results are completed within 24 hours Members will simply complete a few forms via a secure website after the applicant has authorized the screening by signing a release Results will be provided on the website and by email or fax Not only will NCSG members lower turnover costs enhance safety and security and save $$ from day one - all screenings comply with federal laws and regulations bull Lower Turnover Costsbull Reduce Negligent Hiring Issuesbull Maintain Productive Worksitesbull Enhance Safety amp Securitybull Save $$ from Day One For more information on how to take advantage of this benefit go to the ldquoMembers Onlyrdquo section of wwwNCSGorg to access member benefits and discount information

TwittercomDntMoveFirewood

TweetThatsWhatTreeSaid to spread the message

TwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewood

TweetTweetTweetTweetTweetThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid to spread the messageto spread the messageto spread the messageto spread the messageto spread the messageto spread the message

FacebookcomDontMoveFirewood

Join us on Facebook to get up-to-date information and safe burning tips

FacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewood

Join us on Facebook to get up-to-date information and safe burning tips and safe burning tips

TwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewood

FacebookcomDontMoveFirewoodFacebookcomDontMoveFirewood

Spread the word not the pest

org

National Chimney Sweep Guild2155 Commercial DrivePlainfield IN 46168

1210

NEW CUSTOMERS BUY 2 GET 1 FREEQUALITY SERVICE AND THE BEST PRICES YEAR ROUNDSingle Wall 316L 6 x 25 $288Single Wall 316L 6 x 35 $368Smooth Wall 316L 6 x 25 $313Smooth Wall 316L 6 x 35 $403FOR BULK ORDERS AND MORE SIZES

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Page 8: November 2012

6 SWEEPING NOVEMBER 12

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the 2014 meeting in Serbia then possibly to Germany for the next technical meeting in 2015 and then to Finland in 2016

The last day of the congress Saturday was a more casual day for us delegates to take on some excursions Our first stop was at a castle where we hiked up to the top to enjoy the view It was very enlightening to think about all the history that took place where we stood Our next stop that day was at a very old monastery and for lunch The day wrapped up with a formal banquet

After a long night of entertainment shared with our colleagues Candy and I called it a night knowing we had to awake and pack early the next morning Candy and I planned for an extra day in Vienna for sightseeing We checked into a hotel near the Vienna airport and both wanted room service I laughed when I heard her ordering a burger French fries and a Diet Coke and then repeated back what the other end said ldquoBurger cut fries and diet lightrdquo I looked at her and nodded ldquoyesrdquo She confirmed and we both got a good laugh as they didnrsquot use the term ldquoFrench friesrdquo After a short nap we took a quick walk to pick up a train to downtown Vienna

Early the next morning our flight was supposed to leave at 630 am We arrived at the airport at 400 am to ensure enough time only to find out they didnrsquot have us listed for our boarding passes Fortunately they did find their mistake and were able to give us boarding passes (of course not sitting together) We departed to Amsterdam then to Atlanta only to miss our 530 pm flight out of Atlanta to Tallahassee Florida Luckily we able to rebook on a 730 pm flight back to Tallahassee And what do you know our luggage had beaten us there by a few hours as our two checked bags arrived at the originally-planned time

It felt good to be back on American soil and back home again But as I write this message I am longing for my next trip abroad My hope is that all sweeps will be able to experience the European countries and a piece of the worldrsquos history first hand as I was privileged to do Our profession and industry is worldwide Visiting and building relationships with colleagues from different cultures and gaining insights is always a valuable asset to network and increase valuable knowledge to help move our businesses to the next level

Sweeprsquos Luck to you and your family and God Bless Jay WalkerNCSG President

8 SWEEPING NOVEMBER 12

y family has what sounds like a quaint

Thanksgiving tradition We gather each year at my Auntrsquos home in Southern Indiana for lunch followed by an afternoon spent decorating gingerbread houses Sounds lovely doesnrsquot it Well it has become more so over the years When we first began we had visions of gingerbread houses from craft magazines and morning shows in our minds as we struggled to make royal icing that would be strong enough to hold up those four cookie walls Instead wersquod have so much icing on our clothes and in our hair that wersquod laugh until we were crying

Over the years wersquove each gradually improved our gingerbread construction techniques Several of us bring our own candy to add to the mix of Halloween leftovers to get just that perfect

look Thanks to planning and advanced preparations by my Mom and Aunt I donrsquot remember the last time someone threatened to bring out a hot glue gun to keep their house standing Though if you look at that photo closely yoursquoll still see the huge mess that makes the afternoon memorable

Just like our afternoons of gingerbread construction and decorating therersquos a lot to be said about learning from your mistakes and putting your plans into action I hope that no matter how yoursquove managed perfect your process yoursquore still having fun out there this season

Happy Thanksgiving

MELISSA HEEKE CAENCSG DIRECTOR OF COMMUNICATIONS

EditorrsquosLetter

M

$12900 as shown(includes trailer)

Click or Call to hear how Meyer Machine amp Equipment

can help YOU

YOU CLEAN CHIMNEYSWHY NOT CLEAN DUCTS

NOVEMBER 12 SWEEPING 9

10 SWEEPING NOVEMBER 12

TechnicalQampA DENNIS DOBBS NCSG

TECHNICAL ADVISORY CHAIR

A

QHow do I keep my employees

from talking too much and

confusing our customers

It is important especially when in front of customers for one person to be the point person for technical explanations In our profession hopefully this person would be a CSIA

Certified Chimney Sweep When a sweep and his helper are in a customerrsquos home it is very common that the homeowner will be talking to the lead sweep while another family member

strikes up a conversation with the helper It is best to instruct the helper not to get too deep in conversation and let the lead person on the job discuss the specifics of the job at hand You might give your employees a signal to be used when noticing that a conversation is getting out of hand For example if the lead sweep notices that the helperrsquos conversation is beginning to stray then a simple gesture such as a cough or rubbing the nose can signal the helper to focus in order to prevent non-pertinent information and confusion

12 SWEEPING NOVEMBER 12

ecently I noted on the NCSG discussion list that a sweep described his business as a ldquoBUBBLErdquo He felt he was inside this bubble because he had no staff members He had a one-man business He felt his only opportunity to interact

with other sweeps in person was the NCSG convention I have often thought of a one man business as a box but his word of bubble is also a good description

The thoughts he expressed caused me to think about the bubble that every owner of a chimney service business is in Our industry has businesses of all sizes from the one man operations up to companies with a multitude of trucks and with even different locations and includes some who operate different businesses altogether And I see success stories with each type but also hear and see the frustrations of each The amazing thing is that no matter the size the business the basic issues faced by the businesses of different sizes will be similar

For instance all business must be concerned with implementation marketing budgets equipment purchases and maintenance among many other things And they each have their own unique issues they have to face depending on size With the larger business comes staff management where to park the equipment payroll and benefit issues and so many other things With the single person business so often the truck is likely parked at the ownerrsquos home and at times the office may be a place at the kitchen table or perhaps a dedicated place in the home The one man company likely finds that vehicles get longer life require fewer repairs and even have a better appearance at times This is a benefit I suppose of the owner being the only one who drives the equipment

But the key thing each and every business owner must remember is the reason they started the businesshellipto deliver to the business owner their dreams And each and every business owner must remember the development of an excellent business model no matter what the size of their business is the road map to their dreams

Are there advantages to each of the diverse types of operations Of course there are And there are disadvantages as well The key thing is that the business owner realizes that no matter what size he decides the business should be he must have a well-conceived business model to succeed

If you donrsquot have a plan and system to manage each of the issues every business faces no matter what size your business is you will continually and inevitably struggle inside your own particular bubble And if you donrsquot have a viable well-thought-out realistic business model chances are you donrsquot have the plan you need to attend to all the facets of the business that determine your ultimate success Itrsquos as simple as that

In the final analysis each of us decides the box or bubble we want to do business within And each must do some thinking outside of that bubble or it can become a large trap

No matter how large or small our business is there is always the need to network with others with similar business models and that face similar challenges This is one reliable way to get out of the confines of your bubble or box There are others

One of the best ways is to network with industry peers is the often-suggested MIX group Often the network may be participating in an industry internet discussion but this does not give you input from the folks that know you know your skills know your hopes and know your dreams Also these folks can know the walls you face in your life that block your goal attainment Networking with other business owners with an intimate knowledge of your business operation can move you miles ahead I highly advise that each person investigate the MIX concept Likely this is one of the leading educational tools along with the recognized methods of attending conventions and conferences The folks that participate in MIX groups obtain tools sometimes they are small tips sometimes they are game changers This concept also gives you the ability to see from the inside just how effective new methods can be for their business models

BY JERRY ISENHOUR OF CHIMNEY amp VENTING

CONSULTANTS IN CONCORD NCCoachrsquos Corner

The

The Bubble

R

NOVEMBER 12 SWEEPING 13

The key thought is success does not result from the size of a business Rather success is the reward that one has when through careful planning and execution their hopes and dreams are fully realized life is good and things are happening as you dreamed when you started

Decide what your bubble is and go realize your dreams As I often say ask the man in the mirror many times he is the one that can truly assist you in where you want to go

About the Author Jerry Isenhour is an industry consultant and coach who authors a monthly article in Sweeping as a service to the industry For more information about Jerry and how he can assist you individually and your business in your quest for success and you ascent to the next level take a look at his web site wwwchimneyandventingconsultantscom He can be contacted at jerrychimneyandventingconsultantscom or by phone at (704) 425-0217 You can also obtain great business tips from his Facebook page Chimney amp Venting Consultants

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14 SWEEPING NOVEMBER 12

Itrsquos Not Rock-it Science

I n 1992 my wife and I opened a hearth store in our small town In order to please our customers we try our best to get them the items they want The range quickly went from gas logs glass doors and wood burning stoves to prefabricated fireplaces mantels and surrounds One of the hot new items one of our sales

reps was pushing back then was a pre-manufactured rock surround and separate hearth After selling several of these and placing orders for quite a few more we got a call from our supplier that the manufacturer had gone out of business I thought to myself ldquoWell itrsquos only man-made rock How hard could this product be to duplicaterdquo I soon realized that this endeavor was more complicated than I thought It isnrsquot at all like laying brick it is much more creative and complex

After rocking numerous fireplaces in these past years I have developed my own way of laying man-made stone This type of rock is designed to mimic natural rock but it is only one to two inches in depth Manufacturers of these products estimate that the average weight of such products is approximately ten pounds per square foot making it ideal for interior projects Because of this light weight there is no need to reinforce the floor joist One day I was at a customerrsquos home to do a chimney inspection and was admiring her custom natural stone fireplace and I noticed one attribute that natural stone has That is the depth of rocks The natural light in the room highlighted the shadows created by the stone From this point forward I began to use dark almost black mortar for my scratch coat and for sticking the stones to the wall This color gives the look of depth which closely mimics natural stack stone

Every fireplace is different and I always ask the homeowner what their vision is for their fireplace some are much more elaborate than others I try to always give them what they want not what I want In the photos included you will notice the dark scratch coat and that we install the mantel before the rockwork begins You may also notice that on this job we painted the ceiling and wall black because the sheet rock was not finished by painting this black it made it easier for the painter to cut in around the rocks without getting paint on them We painted the firebox black also which helps bring out the shadowing effect of the dark mortar Many of you may be more experienced in this type of work than I am but many may not have ventured in this area yet If you are interested in doing so just go for it Be creative get your hands dirty and remember itrsquos not rock-it science

Chimney Sense DENNIS DOBBS NCSG

TECHNICAL ADVISORY CHAIR

NOVEMBER 12 SWEEPING 15

ldquoMy company uses most products available to chimney contractors but Firesafersquos products and systems are hands-down the very best and the most profitable Great technical support and their constant improvements make the products even better which makes my company stand out over my competitionrdquo Kevin Knight Chadds Ford Chimney Sweeps PA

TO order call 800 TO order call 800--545545--66076607

infofiresafeinccom infofiresafeinccom wwwfiresafeinccomwwwfiresafeinccom

FireFireGuardGuard Ceramic mortar jointCeramic mortar jointCeramic mortar joint amp resurfacing systemamp resurfacing systemamp resurfacing system

PatentedPatented The most advanced chimney liner in the world

reg

CrownGuardCrownGuard Severe weather crown repair amp protectionSevere weather crown repair amp protection

Centering system for metal chimney liners

When you serve on the NCSG Board of Directors you help lead the chimney industry into the future and can develop leadership management and communication skills that will serve you in your business and personal life You can make an immediate difference in the chimney service industry by helping to determine the organizationrsquos strategic plan and annual budget The new shorter two-year term limits make volunteering easier

NCSG board members are responsible forbull Attending four board meetings each year Two of the meetings are held

at the CSIA Technology Center in Indianapolis (Spring - typically held for three days Summer - typically held for two days) the November meeting is typically held online and via teleconference and the fourth is held immediately before the annual NCSG convention at the host city Travel and lodging expenses are reimbursed for board members attending meetings with the exception of the convention meeting only

bull Participating in the NCSG members-only and board of directorsrsquo electronic discussion lists

bull Communicating with members in region via eNewslinkbull Connecting members to regional legislation affecting the industry

And NCSG board members receivebull Complimentary NCSG Innovation convention registration for you and

your spouse while you serve on the board

bull Networking opportunities at board meetings which help develop life-long friendships with business associates from across the country

The NCSG Governance Committee is now accepting nominations for a representative from NCSG Regions 5 and 6 and one Supplier representative bull Region 5 (Two year term 2013-2015)

Represents Arkansas Colorado Iowa Kansas Louisiana Minnesota Nebraska New Mexico North Dakota Oklahoma South Dakota Texas Wisconsin

bull Region 6 (One year term 2013 - 2014) Represents Voting and Dual members nationwide

bull Supplier Representative (Two year term 2013 - 2015) Represents Supplier and Dual members nationwide

Nomination Deadline - December 4 2012 - Nominations must be mailed to NCSG at 2155 Commercial Drive Plainfield IN 46168 No electronic nomination forms will be accepted

The newly elected directors will be seated at the April 3 2013 board of directors meeting in Branson MO If you would like additional information please feel free to contact NCSG Governance Chair Randy Brooks at hearthhunteraolcom or NCSG Executive Director Mark McSweeney at mmcsweeneyncsgorg

Call for Nominations Board of Directors

16 SWEEPING NOVEMBER 12

Employee or Independent Contractor

BY CHRIS VAN LEEUWEN OF VERACITY INSURANCE SOLUTIONS

Workers compensation is a form of insurance providing wage replacement and medical benefits to employees injured on the job Most employers are required to provide workers compensation and may have potential liability in the event of an employee injury in addition to the financial penalties that may be imposed upon them if they chose not to carry workers compensation coverage

A frequent question received is ldquowho is an employeerdquo It is common for employers to reclassify employees as independent contractors to avoid certain taxes benefits and other liabilities The IRS has developed the ldquo20 Factor Testrdquo to assist employers evaluate whether a worker is an employee or an independent contractor

1 InstructionIs the worker required to comply with employerrsquos instructions about when where and how to work

q Yes q No

2 TrainingIs training required Does the worker receive training from or at the direction of the employer including attending meetings and working with experienced employees

q Yes q No

3 IntegrationAre the workerrsquos services integrated with activities of the company Does the success of the employerrsquos business significantly depend upon the performance of services that the worker requires

q Yes q No

4 Services Rendered Personally Is the worker required to perform the work personally q Yes q No

5 Authority to hire supervise and pay assistantsDoes the worker have the ability to hire supervise and pay assistants for the employer

q Yes q No

6 Continuing Relationship Does the worker have a continuing relationship with the employer q Yes q No

7 Set Hours of Work Is the worker required to follow set hours of work q Yes q No

8 Full-Time Work Required Does the worker work full-time for employer q Yes q No

9 Place of WorkDoes the worker perform on the employerrsquos premises and use the companyrsquos office equipment

q Yes q No

10 Sequence of WorkDoes the worker perform work in a sequence set by the employer Does the worker follow a set schedule

q Yes q No

11 Reporting Obligations Does the worker submit regular written or oral reports to the employer q Yes q No

12 Method of PaymentHow does the worker receive payments Are there regular payments in set amounts

q Yes q No

13 Payments of Business and Travel Expenses Does the worker receive payment for business and travel expenses q Yes q No

14 Furnishing of Tools and Materials Does the worker rely on the employer for tools and materials q Yes q No

15 InvestmentHas the worker made an investment in the facility or equipment used to perform services

q Yes q No

16 Risk of LossIs the payment made to the worker on a fixed basis regardless of profitability or loss

q Yes q No

17 Working for More Than One Company at a Time Does the worker only work for one employer at a time q Yes q No

18 Availability of Services to the General Public Are the services offered to the employer unavailable to the general public q Yes q No

19 Right to Discharge Can the worker be fired by the employer q Yes q No

20 Right to Quit Can the worker quit work at any time q Yes q No

NOVEMBER 12 SWEEPING 17

If you answered ldquoyesrdquo to a high number of the questions above is likely an indication that there is a presence of an employer-employee relationship If a high number is marked ldquonordquo indicates a contractor relationship

A similar test is used in most state to determine status under workersrsquo compensation laws called the ldquoeconomic reality testrdquo This test is often used by the courts to determine independent contractor status and is harder to classify a worker as an independent contractor

In addition to the exposure to possible work related injuries to an ldquoemployeerdquo not being covered the penalties for misclassifying an employee is huge back tax and premiums civil fines interest and other retroactive damages

Refer to the Department of Labor and your local Workforce Departments for more information on the definition of an ldquoindependent contractorrdquo before you reclassify an employee to an independent contractor

About the Author Chris Van Leeuwen has been in the insurance industry since 1985 and is currently the Vice President of SalesCSO at Veracity Insurance Solutions LLC

Member Get a Member Program

Did you know that by promoting membership in the NCSG you help the Guild meet its goals AND you will reap rewards too To take advantage of potential savings on your next NCSG dues simply visit wwwNCSGorg to obtain a copy of the membership application form Make sure you put your name under Item 2 ldquoWho referred you to the NCSGrdquo OR you may send an email to dcorneliusncsgorg and request that NCSG membership information be sent on your behalf to people who should join Please provide the complete contact information ie name address telephone number and email address if available

Your participation in the Member-Get-A-Member program helps strengthen the Guildrsquos membership and allows you to win toobull You get $5000 off membership dues for each new member (1-4

new members)bull You get Free membership Dues (equal to 1 year) when you

recruit 5+ new members

Save some money on your next NCSG dues by simply promoting membership in the NCSG at every opportunity you haveNew Member - has not been a member of the NCSG for at least two (2) years

Hose Master Invented the WheelHose Master Invented the WheelWhen It Comes to Chimney LinersWhen It Comes to Chimney Liners

1964

1983

2000

2012

Pro amp UltraProInvented UltraPro - the only patented roll-lock design light-weight liner with extreme exibility and crush resistance

Redesigned Interlocked Machine TechnologyInnovations are still the core of manufacturing exible chimney liner today

HeavyFlexInvented RectangleFlex OvalFlex and Dial-A-Flex technology

Smooth-N-LiteToday Sam has designed Smooth-N-Lite the light interlocked liner for smoothwall applications Manufactured on the same machine technology he invented in 1964

Meet Sam Foti Hose Master CEO engineer and innovator

In 1964 Sam got involved with interlocked products Identifying the problems associated with manufacturing the hose Sam redesigned the tooling and machinery to not only produce a consistent interlocked hose but to also speed-up the production

Today the results of Sams ingenuity is the technology used throughout the industry in the production of interlocked products His designs not only changed the way that stripwound hose is made but the way that it is used and perceived in the industry

redesigned the tooling and machinery to not only produce a consistent interlocked hose but to also speed-up the production

Today the results of Sams ingenuity is the technology used throughout the industry in the production of interlocked products His designs not only changed the way that stripwound hose is made but the way that it is used and perceived in the industry

SmoothNLite Adindd 2 71212 335 PM

HomeSaverreg Smooth-N-Litetrade Fills the Smoothwall Niche

5-8 Diameters Light 010 stainless strip Available in 304 and 316 stainless steel alloys Interlocked seams are easy to flex Smooth inner wall Crush resistant No memory Ideal for smoothwall application

Now smoothwall liner doesnt have to be stiff and clumsy Because HomeSavers new Smooth-N-Lite gives you smooth without the headache Nestling right into HomeSavers famous family of UltraPro Pro RoundFlex RectangleFlex OvalFlex and Dial-A-Flex liners our new 010 Smooth-N-Lite gives you the superior weight flexibility and strength you need for smooth liner applications

6 times 25 (304-Alloy)

WITH SHIPPING$36786

~Free Freight bull On orders of $1800 or morebull 65rsquo of liner liner and components ship free

Speed Service Selection 8002473305 bull wwwcopperfieldcom

SmoothNLite Adindd 3 71212 335 PM

1964

1983

2000

2012

Pro amp UltraProInvented UltraPro - the only patented roll-lock design light-weight liner with extreme exibility and crush resistance

Redesigned Interlocked Machine TechnologyInnovations are still the core of manufacturing exible chimney liner today

HeavyFlexInvented RectangleFlex OvalFlex and Dial-A-Flex technology

Smooth-N-LiteToday Sam has designed Smooth-N-Lite the light interlocked liner for smoothwall applications Manufactured on the same machine technology he invented in 1964

Meet Sam Foti Hose Master CEO engineer and innovator

In 1964 Sam got involved with interlocked products Identifying the problems associated with manufacturing the hose Sam redesigned the tooling and machinery to not only produce a consistent interlocked hose but to also speed-up the production

Today the results of Sams ingenuity is the technology used throughout the industry in the production of interlocked products His designs not only changed the way that stripwound hose is made but the way that it is used and perceived in the industry

SmoothNLite Adindd 2 71212 335 PM

HomeSaverreg Smooth-N-Litetrade Fills the Smoothwall Niche

5-8 Diameters Light 010 stainless strip Available in 304 and 316 stainless steel alloys Interlocked seams are easy to flex Smooth inner wall Crush resistant No memory Ideal for smoothwall application

Now smoothwall liner doesnt have to be stiff and clumsy Because HomeSavers new Smooth-N-Lite gives you smooth without the headache Nestling right into HomeSavers famous family of UltraPro Pro RoundFlex RectangleFlex OvalFlex and Dial-A-Flex liners our new 010 Smooth-N-Lite gives you the superior weight flexibility and strength you need for smooth liner applications

6 times 25 (304-Alloy)

WITH SHIPPING$36786

~Free Freight bull On orders of $1800 or morebull 65rsquo of liner liner and components ship free

Speed Service Selection 8002473305 bull wwwcopperfieldcom

SmoothNLite Adindd 3 71212 335 PM

20 SWEEPING NOVEMBER 12

Letrsquos start with a few questions Have you noticed the Yellow Pages have become thinner with every new release Do you come across fewer flyers for services in your area Do you see fewer ads on TV for local businesses than you did a year ago Chances are you answered lsquoyesrsquo to at least one of these

Why the migration happened

But now we know the cause ndash In 2012 the average person is far more likely to search for a service online rather than offline The Internet has made it more convenient for us to look up services and in doing so has caused a major shift in the way all businesses should market their services

When one of your customers needs your services you want them to call you In 2000 if they didnrsquot have your phone number memorized they would grab the Yellow Pages and look you up In 2012 if a customer doesnrsquot know your number off the top of their head they are likely to Google you to find your contact info If you havenrsquot made an investment to show up on Googlersquos ldquoPage Onerdquo your competitorrsquos contact information might be displayed before yours ndash even if a customer types in your exact business name

So when Mr and Mrs Smith need their chimney cleaned this fall they arenrsquot going to look up local chimney sweeps in the Yellow Pages ndash they are going to do an Internet search for chimney sweeps in their area and choose a company that seems reliable and professional This happens millions of times every day and not surprisingly has led to many businesses spending their marketing dollars online rather than investing in ldquoold schoolrdquo forms of marketing Tips on what NOT to do

Ten years ago it made perfect sense to market on billboards and in the Yellow Pages but times have changed Businesses that continue to only focus on ldquoold schoolrdquo forms of marketing will find their lead flow diminishing On the other hand successful business owners are able to adapt to changes in consumer trends and todayrsquos consumers are online

As for those companies that happen to still be benefiting from the Yellow Pages thatrsquos great ndash as long as they balance their budget accordingly for this type of media Chances are

Yellow Pages marketing wonrsquot sustain itself much longer so be prepared to move marketing dollars online in the near future There are also many companies that rely on referral customers and word-of-mouth marketing but when potential customers hear about your business they are likely to look your company up online first and you need to make sure yoursquore showing up

Where to begin

For those businesses looking to get their feet wet in online marketing consider starting with basic search engine optimization (SEO) For example ensure that the services you provide are all listed on your Website especially in any headers Same goes for any areas you service ndash Be sure to list those as well (but donrsquot overdo it or it will look messy) Claim your business listing on Google and build up your Facebook Business Page These are all free strategies that you can use to boost your online presence

Depending on the competition in your area this might not be enough to get you on Page One of Google which is where you want to be Businesses looking to maximize their online marketing should consider advanced SEO (Meta tags inbound links) or a Pay-Per-Click service In order to compete in higher traffic target areas these are often necessities Remember all the other chimney sweeps in your area are aiming for Page One placement as well There just isnrsquot enough room for everyone

If you are busy and canrsquot spend your own time managing your online marketing there are many companies that can do it for you ndash you probably hear from them and their ldquoguaranteedrdquo results on a daily basis But be wary about which one you decide to work with Do your research and make sure you find a company you can trust At the end of the day if you have an online marketing plan and are focused on making it grow your business is in great shape

Alain Parcan is the Manager of Marketing for Market Hardware Inc (wwwMarketHardwarecom) and contributed this article Alain is experienced in the fields of Internet Marketing and small business marketing Market Hardware helps Chimney Sweep businesses compete on the Web and offers special discounts for NCSG members Ask Alain any Website or Internet Marketing question by emailing alainmarkethardwarecom or calling 888-381-6925

The Great Marketing Migration

BY ALAIN PARCAN OF MARKET HARDWARE

CSIA Update wwwCSIAorg

Publication for CSIA Certified Chimney Sweepregs

ADVERTISEMENT

INDIANAPOLIS - The United States District Court for the Northern District of Florida has issued a Permanent Injunction and Order on behalf of the Chimney Safety Institute of Americareg (CSIA) against James Joyner Absolute Chimney Sweeps Advanced Fireplace Technicians Chimney Doctor Fireplace Doctor and Orlando Chimney Doctor and any business entity performing chimney cleaning in which Joyner has an ownership interest or control

The order comes after CSIA brought legal action against Joyner in 2012 for repeated unauthorized use of CSIArsquos registered

trademarks including the CSIA Certified Chimney Sweepreg mark on websites and other marketing materials for multiple businesses

ldquoThis is a particularly satisfying victory in that this offender was using our trademark without authorization to inaccurately represent his sweeps in several states as being certified by CSIArdquo says CSIA Executive Director Mark McSweeney CAE

In a settlement agreement Joyner has paid CSIA an undisclosed sum and is indefinitely prohibited from applying for

certification from CSIA and from using CSIArsquos certification logo in conjunction with any of his current or future chimney sweeping businesses

ldquoCSIA Certified Chimney Sweeps work hard to earn and maintain their credential and we owe it to them and to the consuming public who rely on what that credential stands for to protect its legitimacy and credibilityrdquo says CSIA President John Pilger ldquoCSIA is proud of our consistent track record of enforcing the use of our valued trademarkrdquo

Federal ruling protects Chimney Safety Institute of America registered trademark from repeated unauthorized useOrder results in undisclosed settlement paid to CSIA

AlabamaDustin Doty bull The Fireplace Service Center bull Fort Payne

ArizonaAustin Retrum bull Affordable Chimeny Sweep bull Vail

CaliforniaThomas Kezas bull Chim Chiminey Sweep bull Vista

ColoradoMark Roberts bull Chimney Sweeps of America bull Littleton

ConnecticutChristopher Gonsalves bull Millstream Construction bull HebronDavid Heissenbuttel bull DMH amp Associates Inc bull WiltonChad Mitchell bull Northeastern Chimney LLC bull West Hartford

IdahoJoel King bull Kings Roofing Inc bull Mountain Home

IllinoisRichard Moore bull Jiminy Chimney Sweep amp Service bull Lake in the Hill

IndianaTom Meredith bull SaverSystems bull Richmond

KentuckyJoshua Moore bull Mt Sterling

MarylandTJ Davis bull Clean Sweep of AA Co Inc bull MillersvilleBrandon Mowell bull Magic Mountain Inc bull ThurmontChris Anderson bull Monocacy Chimney Care bull MyersvilleBrandon Green bull Monocacy Chimney Care bull Myersville

MassachusettsKevin Cabral bull Ash Away Hearth amp Chimney bull Dartmouth

MissouriBill Bonney bull Bill Bonney Chimney Sweep Service bull Jackson

New HampshireJoseph E Olisky Jr bull Tom Cady Chimney Sweep LLC bull Lebanon

New JerseyRaymond Bond bull Mercer County Chimney

Services bull HamiltonNorth DakotaAnthony Bach bull Cinderfellarsquos bull LidgerwoodOhioTom Rhine bull Chim Cheroo Chimney Sweeps bull GreenwichMichael Lentz bull Eastside Fireplace amp Contracting bull CygnetRobert Wickard bull Eastside Fireplace amp Contracting bull Cygnet

OregonEric Johnston bull American Chimney amp Masonry Inc bull PortlandBryan Wright bull American Chimney amp Masonry Inc bull Portland

PennsylvaniaRon Renninger bull Chester County Hearth amp Home bull Elverson

VirginiaChris Prouty bull Proutyrsquos Chimney Sweep Inc bull Leesburg

WisconsinBrad Freimuth bull The Chimney Guy LLC bull MenashaLuke Maynard bull The Chimney Guy LLC bull Menasha

Congratulations to Our New CSIA Certified Chimney Sweeps

October 12 2012

From Mark McSweeney CAE

Executive Director of the Chimney Safety Institute of America

and the National Chimney Sweep Guild

Earlier this morning NBCrsquos Today Show aired a segment featuring

an undercover investigation on chimney sweeps The Today Show

ldquostingrdquo operation took place at a home in the Northeast where

chimney sweeps were called in for a routine sweeping When

sweeps did not provide a thorough inspection of the homersquos

chimney when recommending repairs or service Today Show

reporters and producers confronted them about their tactics

Ashley Eldridge Chimney Safety Institute of America (CSIA)rsquos

Director of Education served as the lead technical expert for the

segment In his role as Director of Education Ashley is responsible

for the administration of the CSIA Certified Chimney Sweepreg

credentialing program and is a regular spokesperson for CSIA

When presented with the opportunity to participate we knew that

it was our responsibility to help educate the public about what to

expect when hiring a chimney sweep for regular maintenance It is

CSIArsquos mission is to encourage public awareness of issues relating

to chimney and venting performance and safety This segment

serves as a great reminder that homeowners need to do their

homework before inviting contractors into their home

In response to the segment both the Chimney Safety Institute

of America and the National Chimney Sweep Guild have issued

statements to the media introducing the organizationsrsquo programs

as the standard for the industry and outlining steps to take to

verify industry memberships and credentials We believe that the

segment on the Today Show and the industryrsquos response to the

segment will open the door for continued conversations about how

to hire a qualified ethical chimney professional

We encourage you to take this opportunity to proactively share

your experience and credentials with your customers Just like

in any service industry while there may be a few bad apples we

know there are far more of you out there who bring a high level of

professionalism and ethical accountability to the trade To confidently

demonstrate to the consumer that you are among the best of the

best here are a few ways that you can set yourself apart

An Open Letter to the Chimney Service Industry

bull Verify that your contact information is accurate and up-to-date

online at wwwNCSGorg andor wwwCSIAorg

bull Verify that your membership and credentials are accurate and

up-to-date on your own website

bull Invite your customers to verify your memberships and

credentials online at wwwNCSGorg andor wwwCSIAorg

Doing so helps to diminish the impact of competitors who

falsely claim to have those same credentials

bull Provide your customers with references

bull Have a valid certificate of insurance available upon request

bull If your company is a member of NCSG remind your

customers that you have signed the NCSG Code of Ethics

bull If you have CSIA Certified Chimney Sweeps on staff remind

your customers that each individual has signed the CSIA Code

of Ethics and be sure that they are each carrying their photo

identification cards

Both the National Chimney Sweep Guild and the Chimney

Safety Institute of America are here to support the industry

by reminding homeowners of the need for annual chimney

inspections and to help homeowners make informed decisions

about the professionals who will perform those services We

believe that our media outreach brings awareness to these

issues and hope that you through your affiliation with NCSG

and CSIA will benefit from more informed customers

All the best for a safe and successful season

Mark T McSweeney CAE

Executive Director

National Chimney Sweep Guild wwwncsgorg

Office (317) 837-1500 Fax (317) 837-5365

Chimney Safety Institute of America wwwcsiaorg

Office (317) 837-5362 Fax (317) 837-5365

NCSG and CSIA Partners in the Future of Chimneys amp Venting

in America

ADVERTISEMENT

QR code generated on httpqrcodelittleidiotbe

Now you can access more of the industryrsquos favorite seminars in a self-paced online format Itrsquos easy with CSIArsquos eLearning program mdash offered every week

Need to renew your CSIA Certified Chimney Sweep credential You

can now earn all of the CEUs entirely online We offer individual

sessions in affordable bundles so you can earn just the CEUs you

need $39 per session $99 for 3 sessions or $149 for 5 sessions

Ready to get started Learn more and register right now

W W W C S I A O R G E L E A R N I N G( 3 1 7 ) 8 3 7 - 5 3 6 2

Good for you your business and your busy schedule

Online review sessions also available weekly

Now you can access more of the industryrsquos favorite seminars in a self-paced online format Itrsquos easy with CSIArsquos eLearning program mdash offered every week

Need to renew your CSIA Certified Chimney Sweep credential You

can now earn all of the CEUs entirely online We offer individual

sessions in affordable bundles so you can earn just the CEUs you

Good for you your business and your busy schedule

ADVERTISEMENT

CSIA 2013Education CalendarAs of 102212 - Schedule subject to change Please contact the Chimney Safety Institute of America prior to making travel arrangements

Register today at wwwCSIAorg or call us at (317) 837-5362

Hate to travel CSIArsquos online education is now oered weeklyCSIA Certication Review Sessions Chimney Physics Lining Masonry with Stainless Steel and eLearning

The CSIA Technology Center is located near Indianapolis Indiana

National Chimney Sweep Training School April 29 ndash May 4 2013 | CSIA Technology Center

June 24 ndash 29 2013 | CSIA Technology Center

August 12 ndash 17 2013 | CSIA Technology Center

September 30 ndash October 5 2013 | CSIA Technology Center

Fundamentals of sweeping and inspection of chimney systems equipment operation health and safety considerations and step-by-step instruction in codes clearances standards and practices

Installing and Troubleshooting Gas Hearth AppliancesJuly 15ndash19 2013 | CSIA Technology Center

Service and installation including appliance standards combustion requirements pipe sizing and installation troubleshooting carbon monoxide testing and fuel conversion

CEUs 4-T 4-CS 4-HS 4-CL NFI CEUs 16 T

Chimney Physics March 4-5 2013 | CSIA Technology Center

Diagnosis and resolution of chimney performance problems solving air pressure problems identifying the symptoms of indoor air pollutants

determining combustion air requirements for vented appliances in a two-day in-person formatCSIA CEUs 3-T 3-CS 3-HS 3-CL NFI CEUs 4 E

Inspection and Report WritingMay 16ndash17 2013 | CSIA Technology Center

Chimney inspections and evaluations report writing including regional and environmental

inuences eective photo documentation digital organization and administrative procedures

CSIA Certied Chimney Sweepreg Review amp ExamJanuary 25 2013 | Jamison Masonry Restoration - Oreland PA

February 8 2013 | CSIA Technology Center

March 15 2013 | Orlando FL

April 3 2013 | Branson MO

April 26 2013 | Manchester NH

May 3 2013 | Scranton PA

June 7 2011 | CSIA Technology Center

June 28 2013 | Richmond VA

July 9 2013 | Oceanside CA

August 2 2013 | CSIA Technology Center

August 9 2013 | Kansas City MO

September 13 2013 | Atlantic City NJ

October 18 2013 | Latham NY

November 15 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the exams The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125-CS 125-HS 125 CL NFI CEUs 6 T

| CSIA Technology Center

CSIA Certied Dryer Exhaust Technicianreg Review February 7 2013 | Arlington VA

April 3 2013 | Branson MO

August 1 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the CSIA Certied Dryer Exhaust Technicianreg exam The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125 CS 1-HS 1-CL NFI CEUs 4 E

NOVEMBER 12 SWEEPING 25

ProgressiveProgressivePerksBY DEBBIE CORNELIUS

MEMBERSHIP DEVELOPMENT COORDINATOR

Cheaper ndash Is It Always Better

A few years ago one of the NCSG Board members decided to change his general liability insurance from Stratus Insurance now known as Veracity Insurance Solutions to a local agent who was able to get them general liability insurance for less money than his company was paying through Stratus Unfortunately he had a claim and found he was not covered properly The claim was denied costing them Shortly after he renewed coverage through Stratus and has been with them ever since

So often we have a tendency to only look at what it is going to cost us that we donrsquot read the fine print to see just exactly what the product wersquore buying entails and covers There are some very important items you need to make sure your current policy covers

bull Are you covered for incidents involving creosote andor sootbull Are you classified correctly to reflect the work you performbull Does your current policy provide coverage for inspectionsbull Are your limits of liability adequate

Veracity Insurance Solutions includes coverage for creosote in their insurance package This package also includes installationtool coverage that covers the owner and employeersquos tools as well as equipmentproduct the insured is contracted to install

If you prefer to deal with a person who handles your auto and other personal insurance Veracity will be happy to work with your local insurance agent

and it wonrsquot cost you any extra Contact Veracity today to see how they can meet your needs

Chelsea Ciena Program UnderwriterVeracity Insurance Solutions866-395-1308Chelseaveracityinscom

Made in the USA | Est 1998 | 8003352534 | whitecapscom

Wood amp Pellet Stoves and InsertsWe have a wide range of wood amp pellet stoves to fit any application In stock ready to ship Order by 3 PM EST and it ships the same day

NXT- I Wood Stove FP - 45 Pellet Stove

MonacoWood Burning Fireplace

XTD 15 IWood Insert

Purchase any Flame Stove or Insert between now and 123112 and receive a free grillgriddle or firewood moisture meter

OR

FREE WITHPURCHASE

CSIA 2013Education CalendarAs of 102212 - Schedule subject to change Please contact the Chimney Safety Institute of America prior to making travel arrangements

Register today at wwwCSIAorg or call us at (317) 837-5362

Hate to travel CSIArsquos online education is now oered weeklyCSIA Certication Review Sessions Chimney Physics Lining Masonry with Stainless Steel and eLearning

The CSIA Technology Center is located near Indianapolis Indiana

National Chimney Sweep Training School April 29 ndash May 4 2013 | CSIA Technology Center

June 24 ndash 29 2013 | CSIA Technology Center

August 12 ndash 17 2013 | CSIA Technology Center

September 30 ndash October 5 2013 | CSIA Technology Center

Fundamentals of sweeping and inspection of chimney systems equipment operation health and safety considerations and step-by-step instruction in codes clearances standards and practices

Installing and Troubleshooting Gas Hearth AppliancesJuly 15ndash19 2013 | CSIA Technology Center

Service and installation including appliance standards combustion requirements pipe sizing and installation troubleshooting carbon monoxide testing and fuel conversion

CEUs 4-T 4-CS 4-HS 4-CL NFI CEUs 16 T

Chimney Physics March 4-5 2013 | CSIA Technology Center

Diagnosis and resolution of chimney performance problems solving air pressure problems identifying the symptoms of indoor air pollutants

determining combustion air requirements for vented appliances in a two-day in-person formatCSIA CEUs 3-T 3-CS 3-HS 3-CL NFI CEUs 4 E

Inspection and Report WritingMay 16ndash17 2013 | CSIA Technology Center

Chimney inspections and evaluations report writing including regional and environmental

inuences eective photo documentation digital organization and administrative procedures

CSIA Certied Chimney Sweepreg Review amp ExamJanuary 25 2013 | Jamison Masonry Restoration - Oreland PA

February 8 2013 | CSIA Technology Center

March 15 2013 | Orlando FL

April 3 2013 | Branson MO

April 26 2013 | Manchester NH

May 3 2013 | Scranton PA

June 7 2011 | CSIA Technology Center

June 28 2013 | Richmond VA

July 9 2013 | Oceanside CA

August 2 2013 | CSIA Technology Center

August 9 2013 | Kansas City MO

September 13 2013 | Atlantic City NJ

October 18 2013 | Latham NY

November 15 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the exams The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125-CS 125-HS 125 CL NFI CEUs 6 T

CSIA Certied Dryer Exhaust Technicianreg Review February 7 2013 | Arlington VA

April 3 2013 | Branson MO

August 1 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the CSIA Certied Dryer Exhaust Technicianreg exam The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125 CS 1-HS 1-CL NFI CEUs 4 E

26 SWEEPING NOVEMBER 12

REGION 5

REGION 6

NCSG Charter Members

Paul Bourque Huntsville AL

Don Leavitt San Diego CA

David Harris Broken Arrow Oklahoma

Dan Wheeler Santa Rosa CA

John Cline Menlo Park CA

Dale Meisinger N Augusta SC

Alan Hisey St Louis MO

Eva B Horton Greenwich CT

Harry Richart Hasbrouck Heights NJ

NewNCSGNewNCSGMembers

REGION 2

REGION 1

REGION 4

REGION 3

NCSG REGIONS

REGION 1

Connecticut Vermont Massachusetts New York Maine Rhode Island New Hampshire

REGION 2

Delaware District of Columbia Maryland New Jersey Pennsylvania

REGION 3

Alabama Florida Georgia Mississippi North Carolina South Carolina Tennessee Virginia West Virginia

REGION 4

Illinois Indiana Kentucky Michigan Missouri Ohio

REGION 5

Arkansas Colorado Iowa Kansas Louisiana Minnesota Nebraska New Mexico North Dakota Oklahoma South Dakota Texas Wisconsin

REGION 6

Alaska Arizona California Hawaii Idaho Montana Nevada Oregon Utah Washington Wyoming

CONNECTICUTLorenzo Costa bull Diamond Duct Inc bull LindenhurstBernadette A Singh bull Wellworth Maintenance Corp bull BayshoreWesley J Harvey bull Harvey Wesley J bull Eden

MARYLANDGary Clift bull Fire-Safe Chimney SweepsGT Clift Inc bull Pasadena

PENNSYLVANIAH Richard Garten bull Above All Chimney Sweeps bull Seasterville

NEW JERSEYRaymond Bond bull Mercer County Chimney Services bull Hamilton

GEORGIAArvydas Didas bull Atlanta Chimney Worx LLC bull AtlantaJonathan Clements bull Atlanta Fireplace Specialists bull Atlanta

ILLINOISRichard M Moore bull Jiminy Chimney Sweep amp Service bull Lake in the Hills

OHIOMichael Lentz bull Eastside Fireplace amp Contracting bull CygnetKenneth Jackson bull 360 Home ServicesFireplace Pros bull Columbus

MICHIGANDustin Meyers bull Grand Rapids Air Duct amp Chimney bull Comstock

TEXASWilliam Vehon bull 1st Choice Chimney LLC bull Flower Mound

COLORADOSean Peck bull Ashes Away LLC bull Durango

CALIFORNIA Erik Hvolboll bull Carmichael Chimney Sweep bull SacramentoSteve Adcock bull Able Hearth and Home bull Antioch

NOVEMBER 12 SWEEPING 27

The 2012 ndash 2013 offers are being added daily in the ldquoMembers Onlyrdquo section of the NCSG website at wwwNCSGorg So start checking for these new offers each week These coupons will be good until June 30 2013

Airjet Division of Continental Industries bull Alpha American Company bull Condar Company bull Copperfield Chimney Supply bull Duct Cleanersrsquo Supply bull Dynacote LLC bull Earthcore Industries LLC bull ENERVEX Inc bull Firesafe Industries bull Fireside Distributors bull HY-C

Company bull Lifetime Chimney Supply bull Lindemann Chimney Supply bull Matters of the Hearth bull Meyer Machine amp Equipment bull National Chimney Supply bull Olympia Chimney Supply bull SaverSystems bull Smoktite LLC bull SNEWS ndash The Chimney Sweep News bull

Stove Builder International Inc (SBI) bull Ventech Industries Inc bull Wakefield Brush bull Wohler USA Inc bull Z-Flex

These are just a few of the many offers available to you as a member of the National Chimney Sweep Guild Visit wwwNCSGorg to learn more and to start saving

2012 ndash 2013 SWEEPS ADVANTAGE COUPON PROGRAM

Referral Reward for Non-Profits

Your non-profit can benefit when new NCSG Members mention your organization under Item 2 ldquoWho referred you to the NCSGrdquo on the NCSG membership application or you may send an email to membershipncsgorg and request that NCSG membership information be sent on your behalf to companies who should join Please provide the complete contact information ie name address telephone number and email address if available

Eligible Organizations Non-profit organizations (ie State and Regional Chimney Sweep Guilds HPBA Affiliates)

Referral Reward $100 per New NCSG Voting or Dual Member

Reward Earned Upon receipt of NCSG membership application and payment (full or first installment)

Reward Paid Paid to the organization within 10 business days of receipt of membership application and payment

New Member - Has not been a member of the NCSG for at least two (2) years

Airjet Div of Continental Industries

SAVE UP TO $13150 off Suggested Retail of any 8-inch All Fuel Decorative Chimney

Housing Kits

SAVE UP TO $11150 off Suggested Retail of any 6-inch All Fuel Decorative Chimney

Housing Kits

SAVE UP TO $10850 off Suggested Retail of any B-Vent (Gas) Decorative Chimney

Housing Kits ndash 48rdquo by 17rdquosquare

SAVE UP TO $9150 off Suggested Retail of any B-Vent (Gas) Decorative Chimney

Housing Kits ndash 36rdquo by 17rdquo square

CONDAR COMPANY

SAVE UP TO 4040 OFF Retail for Condar Custom-made Mesh Fireplace Screens for big

and odd size installs

SAVE UP TO $75FREE Design Service on a Condar Custom- Designed Stovepipe

Thermometer

SAVE UP TO ndashSavings Vary FREE shipping and a FREE pair of black screen pulls when you buy Condar Mesh Fireplace Screens (in stock sizes of 16rdquo to 36rdquo height)

Matters of the Hearth

SAVE UP TO $250 $250 off your first Quali-Fyre Purchase

SAVE UP TO $300 FREE shipping on first purchase

SAVE UP TO $250 FREE upgrade to a red firebrick interior

Effective September 1 2012

28 SWEEPING NOVEMBER 12

Congratulations - you all have accomplishments You support your family your employees and their families your vendors and you provide comfort and safety for your customers

So why do I run into far too many business owners who seem to have the ldquoWhat is your business worthrdquo question hanging over them like ominous rain clouds forming on the horizon

Do you feel pressure to increase the value of your business without fully understanding why what to do how to do it and when to do it

You have the opportunity to take your business and your life into any direction you choose So letrsquos start with the why ndash why are you in business today

Do you just love what you do Is your business a place to escape from issues you donrsquot want to deal with Do you need to continue to build wealth for retirement Does your why include consideration for family partners or co-owners or key employees or customers

For most the decision to sell or keep a business in the family is for retirement reasons It could also be to transition into a new business or career change such as a transition into a smaller

less stressful business or consulting role Perhaps you are seeking more diversity or less risk in your assets

Take out a piece of paper and write down your rdquowhysrdquo You may find that this does not take long to complete and can take a load off of your mind

Now what can you do Take a second piece of paper and write down why you would want to pass on or sell your business This is a great exercise to complete

You may uncover concerns about burning out becoming ill or injured lawsuits regulation or a host of other issues that just are not fun to deal with Are these concerns sapping your energy preventing you from making positive contributions to your business

Everyone has this tradeoff ndash life versus business Is giving up your life for your business worth it

At this point it is easy to fall into a pessimistic trap ndash get depressed and stop the process Or worse start blaming other people and become paralyzed in your day to day activities Have others told you that you have been a bit grumpy or tense lately

Business Valuation ndash Why What How When

BY BRIAN NOE CHFCreg CLTC

NOVEMBER 12 SWEEPING 29

Now is the time to take out a third piece of paper and write up a gratitude list What are you grateful for You should easily be able to come up with at least 100 people activities memories accomplishments and the beat goes on

Your gratitude list should enable you to throw the lsquopessimistic whysrsquo out the window and move on to a life you can look forward to

How do you want to live your life after you leave your business What are your financial requirements to achieve your goals This may seem like an arduous task but can be completed in just several hours with the right approach

Wouldnrsquot it be great if you found out you are in a position to lsquoretirersquo or lsquotransitionrsquo to a new endeavor NOW with little effort

The freedom to know what you want to do and what you need to do to fulfill it should give you your emotional time and enthusiasm back to move on to developing and implementing a plan

How to do what you need to do is a set of circumstances that is unique to you We do not have the space here to include even the basics of business and life valuation 101

The recommendation I want to make is to start this process NOW It will only take a few hours to answer the why questions ndash and only several hours more to determine what you need to do to achieve your why

Start the above and you can start to see the day when you your family and important others are finally rewarded for all of your hard work and sacrifice

Let Life Happen ndash Enjoy It

About the Author Brian Noe of MW Financial Group Ltd was a guest speaker at the NCSG 2011 convention held in Hartford CT where he discussed How to Get Out of Business and The Economy and Animal Spirits Brian has a son Eric who served four years in the US Army Eric is ranked first in his class with a degree in Computer Science is working in his field and plans on attending graduate school in 2013 His daughter Kara recently graduated undergraduate school with distinction and is planning to attend graduate school to become a Physiciansrsquo Assistant Brian thoroughly enjoys helping others spend more time with their families and friends while becoming financially successful He can be reached at (860) 606-0834 or Brian_NoeMWFinancialcom

hellip when opportunity calls we answer 1-800-875-8118

wwwcomnetmessagecom

Benefits of Answering Service

Award Winning Telephone Agents

Never Miss A Call

Better Time Management

Appointment Scheduling

Affordable

NCSG Innovation 2013 bull April 4-7 bull Branson MO

Company___________________________________ Address ____________________________________ City State ZIP ________________________________ Phone ______________________________________Fax ________________________________________Email _____________________________________ Check here to opt-in to email from exhibitors

REGISTRANT INFORMATION Please write name as you would like it to appear on your badge Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________ Registration Total $ ___________________

Showboat Branson Belle Tickets ($29each) Qty _______ Cruise Total $ ___________________ 2013 Convention Patch ($3each - Pickup on-site) Qty ________ Patch Total $ ___________________ PROMO CODE ___________________ $ ___________________

Payment Method Check ___________________ Visa MC AmEx

Account __________________________________ Card Security Code _____________ Exp __________Name on Card _______________________________ Signature ___________________________________

PAYMENT INFORMATION

GRAND TOTAL

For Office Use Only O2CR C2F AUTH _______________OrgID ________________ Profile ID ___________________RECrsquoD BY _____________ DATE ______________________

Advanced convention registation closes March 14

STANDARD RATES

Until 1913

11013- 21413

After21413

Primary $499 $549 $599Spouse 299 349 3991st Additional 449 499 5492nd Additional 399 449 4993+ Additional 349 399 449Single Day 279 279 279Banquet Only 89 89 89Tradeshow Only 79 79 79Child banquet tickets are available for kids 12 and under

NCSG MEMBER RATES

Until 1913

11013- 21413

After21413

Primary $399 $449 $499Spouse 199 249 2991st Additional 349 399 4492nd Additional 299 349 3993+ Additional 249 299 349Single Day 179 179 179Banquet Only 69 69 69Tradeshow Only 49 49 49Senior Members $100 $100 $100

MAIL TO National Chimney Sweep Guild 2155 Commercial Drive Plainfield IN 46168

FAX TO (317) 837-5365 CALL (317) 837-1500

REGISTER ONLINE NCSGorginnovationNCSG also accepts direct debit payments

Please contact Candice Bradbury at (317) 837-1500 or cbradburyncsgorg for more information

Cancellations must be made in writing and sent toNCSG 2155 Commercial Drive Plainfield IN 46168

Refund Policy Prior to 1913 90 11013-21413 75 No refunds are available after 21413

Chartered Cruise and Dinner ShowShowboat Branson Belle

-- Additional Registration Required --$29person - Join us aboard the Showboat

Branson Belle on the evening of April 4 for the spectacular ldquoMade in the USArdquo dinner show and a two-hour cruise on Table Rock Lake

No matter how you define success you will find something at NCSG Innovation 2013 that will stretch your imagination test your technical abilities and get that light bulb over your head to appear

From many perspectives one common theme has tied together all of NCSGrsquos convention and trade show events That theme is innovation Innovation is ldquodoing outside of the boxrdquo to make both work and personal lives more comfortable and enjoyable American chimney service businesses must remain on the cutting edge of innovation and our convention is your ticket to a more successful future

About BransonThe NCSG Innovation 2013 Convention and Trade Show will be held at the Chateau on the Lake in Branson Missouri Branson is located 40 miles south of Springfield and nestled in the heart of the Ozark Mountains Southwest Missouri is home of some of the most picturesque and breathtaking natural views in the country Rest assured we realize that we may have a little competition for our attendeesrsquo attention and wersquore working on creative ways to keep them engaged and on the tradeshow floor

About Chateau on the LakeThe Chateau on the Lake Resort Spa amp Convention Center in Branson Missouri is perfect for all kinds of stays Pack up the family - small dog included - and come for a vacation No matter what type of get-away you seek our extraordinary ldquoCastle in the Ozarksrdquo is here for you

Chateau on the Lake in Branson is the only AAA Four-Diamond Lake Resort in Missouri It has complimentary indoor and outdoor parking three amazing res-taurants first class relaxation at Spa Chateau and a full service Marina on Table Rock Lake

Hotel reservations are now being accepted for NCSG Innovation 2013 at Chateau on the Lake in Branson MO Just call 1-888-333-LAKE (5253) and mention that yoursquore with the National Chimney Sweep Guild to lock in rates starting at $129 for a mountain view and $134 for a lake view

NCSG Innovation 2013April 4-7 at Chateau on the Lake in Branson MO

For more info visit wwwNCSGorginnovation

Chartered Cruise and ldquoMade in the USArdquo Dinner Show

Showboat Branson Belle -- Additional $29person Registration Required --

Join fellow sweeps and industry friends for a two-hour chartered dinner cruise aboard the Showboat Branson Belle The eveningrsquos entertainment is a show called Made In The USA featuring Janice Martin the worldrsquos only aerial violinist and the five-member all-male vocal group The ShowMen in a patriotic musical tribute to America NCSG Innovation 2013 attendees and guests can experience this ALL-IN-ONE dinner show and cruise at a significantly discounted rate which has been even further discounted through a generous sponsorship from Olympia Chimney Supply Chartered Cruise and Dinner Show tickets are available for an additional fee ($29person) through the regular registration process

NCSG Innovation 2013 bull April 4-7 bull Branson MO

Company___________________________________ Address ____________________________________ City State ZIP ________________________________ Phone ______________________________________Fax ________________________________________Email _____________________________________ Check here to opt-in to email from exhibitors

REGISTRANT INFORMATION Please write name as you would like it to appear on your badge Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________ Registration Total $ ___________________

Showboat Branson Belle Tickets ($29each) Qty _______ Cruise Total $ ___________________ 2013 Convention Patch ($3each - Pickup on-site) Qty ________ Patch Total $ ___________________ PROMO CODE ___________________ $ ___________________

Payment Method Check ___________________ Visa MC AmEx

Account __________________________________ Card Security Code _____________ Exp __________Name on Card _______________________________ Signature ___________________________________

PAYMENT INFORMATION

GRAND TOTAL

For Office Use Only O2CR C2F AUTH _______________OrgID ________________ Profile ID ___________________RECrsquoD BY _____________ DATE ______________________

Advanced convention registation closes March 14

STANDARD RATES

Until 1913

11013- 21413

After21413

Primary $499 $549 $599Spouse 299 349 3991st Additional 449 499 5492nd Additional 399 449 4993+ Additional 349 399 449Single Day 279 279 279Banquet Only 89 89 89Tradeshow Only 79 79 79Child banquet tickets are available for kids 12 and under

NCSG MEMBER RATES

Until 1913

11013- 21413

After21413

Primary $399 $449 $499Spouse 199 249 2991st Additional 349 399 4492nd Additional 299 349 3993+ Additional 249 299 349Single Day 179 179 179Banquet Only 69 69 69Tradeshow Only 49 49 49Senior Members $100 $100 $100

MAIL TO National Chimney Sweep Guild 2155 Commercial Drive Plainfield IN 46168

FAX TO (317) 837-5365 CALL (317) 837-1500

REGISTER ONLINE NCSGorginnovationNCSG also accepts direct debit payments

Please contact Candice Bradbury at (317) 837-1500 or cbradburyncsgorg for more information

Cancellations must be made in writing and sent toNCSG 2155 Commercial Drive Plainfield IN 46168

Refund Policy Prior to 1913 90 11013-21413 75 No refunds are available after 21413

Chartered Cruise and Dinner ShowShowboat Branson Belle

-- Additional Registration Required --$29person - Join us aboard the Showboat

Branson Belle on the evening of April 4 for the spectacular ldquoMade in the USArdquo dinner show and a two-hour cruise on Table Rock Lake

No matter how you define success you will find something at NCSG Innovation 2013 that will stretch your imagination test your technical abilities and get that light bulb over your head to appear

From many perspectives one common theme has tied together all of NCSGrsquos convention and trade show events That theme is innovation Innovation is ldquodoing outside of the boxrdquo to make both work and personal lives more comfortable and enjoyable American chimney service businesses must remain on the cutting edge of innovation and our convention is your ticket to a more successful future

About BransonThe NCSG Innovation 2013 Convention and Trade Show will be held at the Chateau on the Lake in Branson Missouri Branson is located 40 miles south of Springfield and nestled in the heart of the Ozark Mountains Southwest Missouri is home of some of the most picturesque and breathtaking natural views in the country Rest assured we realize that we may have a little competition for our attendeesrsquo attention and wersquore working on creative ways to keep them engaged and on the tradeshow floor

About Chateau on the LakeThe Chateau on the Lake Resort Spa amp Convention Center in Branson Missouri is perfect for all kinds of stays Pack up the family - small dog included - and come for a vacation No matter what type of get-away you seek our extraordinary ldquoCastle in the Ozarksrdquo is here for you

Chateau on the Lake in Branson is the only AAA Four-Diamond Lake Resort in Missouri It has complimentary indoor and outdoor parking three amazing res-taurants first class relaxation at Spa Chateau and a full service Marina on Table Rock Lake

Hotel reservations are now being accepted for NCSG Innovation 2013 at Chateau on the Lake in Branson MO Just call 1-888-333-LAKE (5253) and mention that yoursquore with the National Chimney Sweep Guild to lock in rates starting at $129 for a mountain view and $134 for a lake view

NCSG Innovation 2013April 4-7 at Chateau on the Lake in Branson MO

For more info visit wwwNCSGorginnovation

Chartered Cruise and ldquoMade in the USArdquo Dinner Show

Showboat Branson Belle -- Additional $29person Registration Required --

Join fellow sweeps and industry friends for a two-hour chartered dinner cruise aboard the Showboat Branson Belle The eveningrsquos entertainment is a show called Made In The USA featuring Janice Martin the worldrsquos only aerial violinist and the five-member all-male vocal group The ShowMen in a patriotic musical tribute to America NCSG Innovation 2013 attendees and guests can experience this ALL-IN-ONE dinner show and cruise at a significantly discounted rate which has been even further discounted through a generous sponsorship from Olympia Chimney Supply Chartered Cruise and Dinner Show tickets are available for an additional fee ($29person) through the regular registration process

November 19-23 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

November 26-30 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 3-7 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 10-14 2012CSIA (online) - Chimney Physics

Dates amp Events

Please send notice of your events

for NCSG Dates amp Events listings at

mmcmahonncsgorg for inclusion here

in weekly posts to the discussion list

and online at wwwNCSGorgdates The

event must be considered educational or

informative for the industry (sales events

and open houses will not be listed)

- CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 14-19 2012AHIT Home Inspection Training CSIA Technology Center For more information please contact jhuebnerahitcom

December 17-21 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 24-28 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 31- January 4 2013CSIA (online) - Chimney Physics

- CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

January 7-11 2013CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

January 14-18 2013CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician

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32 SWEEPING NOVEMBER 12

NOVEMBER 12 SWEEPING 33

otivation Everybody wants it Just about

everything we do is affected by it Itrsquos a billion

dollar industry studied and preached by many

but truly understood and embraced by few I

myself subscribe to all sorts of blogs and article feeds related to

the topic When I go conferences I love to hear a good motivational

speaker But what truly motivates us

Irsquom guessing the answer to that question varies for all of us

Deciding what to have for dinner may be motivated by our desire

to lose weight our budget or maybe simply some food we saw on

TV Making the decision to attend a business conference may be

motivated by the speakers the topics the location or the cost Even

reading this magazine is a motivated behavior

So during this time of year when many sweeps seem to be motivated

by trying to keep up with the relative seasonal high pace of business

I decided to do a little research Not surprisingly there is no shortage

of information out there on the topic but I did run across a couple

of things that caught my attention and I thought were worthwhile to

pass along

One article in particular was written by a small business

entrepreneur (which is the first key to catching my attention) and

business coach Nancy Wurtzel She talks about both external and

internal forces that impact our motivation and the role they play in

our everyday business decisions and she encourages us to take the

time to examine those factors for each of us that truly and uniquely

make us tick

Specifically Wurtzel offers seven factors to motivate the motivational

thought process Inspiration goals networking self-reward exercise

organization and of course external stimulation from motivational

speakers and authors

What is your inspiration What are you truly interested in and

inspired by Whatever it is itrsquos critical to getting and staying

motivated If yoursquore note interested in your business you canrsquot

expect to stay motivated to succeed in it for the long term On the

other hand if you are excited about what you are doing you will be

persistent even when challenged and your energy and intensity will

help you thrive

Are you setting goals Short and long-term goal setting is vital for any

business owner This is hardly business savvy news but itrsquos amazing

how many small businesses donrsquot do this in a measurable way And

many of those that do forget to go back and review their goals to see

where they are and adjust as needed How could you possibly be

motivated if you are unsure about the direction and progress of your

company

Network whenever you can with peers and other small business

owners The isolation of working alone can be one of the most

difficult parts of entrepreneurship or frankly being the boss in any

BY MARK MCSWEENEY CAEEXECUTIVE DIRECTOR

Perspective

Worthwhile Motivation

ldquoMotivation is one of the most powerful driving forces in the workplace It can mean the difference between tremendous success and failurerdquo ndash Nancy Wurtzel

M

34 SWEEPING NOVEMBER 12

organization Gaining support from others is motivating Itrsquos hard to

move mountains by yourself However building off the energy and

inspiration of others who are in similar positions those mountains

can become merely small hills just waiting to be traveled By all

means network with other sweeps but donrsquot limit it to that Even

when businesses are not related there is a lot of common ground

between small businesses and plenty of opportunities to work

together

Reward yourself You know how hard you work Even when

you work smart you still tend to work hard Itrsquos human nature

particularly for the entrepreneurial mind But all work and no play

can be a big mistake Motivation will drop quickly of you never take

time away from the work you are doing So plan frequent rewards

for yourself They donrsquot have to be huge getaways though every once

in a while thatrsquos a good idea too And in between the rewards when

you have the inevitable bad day deal with it learn what you can

from it and then put it behind you The great Emerson said ldquoFinish

each day and be done with it You have done what you could Some

blunders and absurdities have crept in forget them as soon as you

can Tomorrow is a new day You shall begin it serenely and with too

high a spirit to be encumbered with your old nonsenserdquo

Take care of yourself Wersquove all heard that there is a powerful

connection between the mind and the body When we get busy

itrsquos easy to begin to neglect on or the other Exercise and cut back

on some of the unhealthy foods (note I didnrsquot say get rid of them

entirely that may be part of your self-reward) Exercise breaks donrsquot

have to be huge blocks of time and you donrsquot need to spend money

joining a gym or hiring a personal trainer if thatrsquos not what yoursquore

into But do something It will make you feel better and doing that

can help keep your mind fresh

Get organized Okay for those of you who have seen my desk you

know paper management is not my forte While I do keep myself

organized in other ways every once in a while I need to set aside

time to tackle the stacks and clean my desk off so that I can start

fresh I always feel better afterward Beyond the paper take a look

at opportunities to really get organized by creating business systems

that will help you streamline your operations and once you do the

ongoing challenge is to keep yourself on track by maintaining these

systems If you canrsquot do it on your own donrsquot be afraid to bring in

someone who can help you another great benefit of networking

Keep yourself motivated There is no shortage of motivational ideas

and materials out there for the taking Itrsquos hard to go through a

day without being exposed to books CDs blogs seminars videos

and more There are even apps for your smart phone So who do

you trust Who do you listen to How do you get through all the

motivational clutter out there and actually find someone who can

get you fired up about working and improving your business If you

have a business mentor get suggestions from him or her If yoursquore

networking with other small business

owners ask them what has worked

for them If they are in the same boat

you are maybe you can experiment

together

Jim Rohn says that life is worthwhile

when you learn try stay and care

Constantly challenge yourself to learn

what you can do to keep on top of

your game mentally and physically

Try your best to make a difference in

your life even when at first you donrsquot

succeed Stay in the game that you have

committed to play and see it through

And care about what you are doing

who you are doing it with and who

you are doing it for Do these things

with a passion and motivation is sure

to follow

Until next time I continue to wish you

every success

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With No Memo ry

Strong Triple Locking CrimpHolds T ogether Even OnTough Jobs

Horizontal Sides Of CorrugationOffer Added Strengthamp Flexibility

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Featuring

Visit wwwchim-prolinercom for more detailsbull 2000 Industrial Ave bull Sioux Falls SD 57104

1-800-582-1392

NOVEMBER 12 SWEEPING 35

Display Ad Index

Darwin Awards

Have you snapped a photo of a peculiar chimney in your area that made you shake your head in disbelief

Send it to Melissa Heeke at mheekencsgorg for publication in Sweeping Or mail it to NCSG 2155 Commercial Drive Plainfield IN 46168

Page Advertiser Phone Email or Website Address

34 Ahrens Chimney Technique 800-582-1392 ahrenschimneyqwestofficenet

21-24 Chimney Safety Institute of America 317-837-5362 wwwCSIAorg

17 Cobra Chimney Caps 888-463-0636 salescobrachimneycom

29 Communications Network Inc 800-875-8118 tkempercomnetmessagecom

19 Copperfield 800-247-3305 wwwcopperfieldcom

6 ENERVEX Inc 800-255-2923 infochimneyfanscom

15 Firesafe Industries Inc 800-545-6607 wwwfiresafeinccom

18 Hose Master 800-221-2319 bobdanielshosemastercom

10 ICP 508-695-7000 wwwchimneycapscom

BC Lifetime Chimney Supply LLC 877-234-7473 wwwlifetimechimneysupplycom

7 Lindemann Chimney Company 800-722-7230 wwwlindemannchimneycom

34 MC Refractory 760-956-1884 wwwmcrefractorycom

8 Meyer Machine amp Equipment 800-728-3828 wwwmeyermachinecom

4 National Chimney Supply 800-897-8481 wwwnationalchimneysupplycom

11 New England Chimney Supply 888-900-8106 wwwNECS-BEST-FLEXcom

5 Olympia Chimney Supply 800-569-1425 wwwolympiachimneycom

13 Sand Hill Wholesale 800-258-5496 wwwsandhillwholesalecom

3 Smoktite 866-439-0069 wwwsmoktitecom

32 Sweeprsquos Choice 866-880-3473 infosweepsamericacom

9 Thermocrete 866-439-0069 wwwthermocreteusacom

25 Whitecaps 800-335-2534 wwwwhitecapscom

This photo was taken by our tech Wes Thornton and we really donrsquot know what to say about it other than ldquoNo way am I getting up thererdquo

Enjoy Jessica Addams Barnhill Chimney Company Jessica Addams

36 SWEEPING NOVEMBER 12

ClassifiedsGotta chimney question Sizing Codes Call Royal Edwards Make Royal your tech department CALL NOW 813-982-0219 for on-call tech support Continuing Education special bonus ndash ask how you can get the Friday morning E-Blast for FREE CALL NOW 813-982-0219

GasVent Software for Sizing Chimneys only $195 Call 1-800-648-9523 for more info and visit wwwelitesoftcom to download a free trial version

Chimney Sweep business for sale in the Northern Rocky Mountains of New Mexico Services a large area with three ski resorts in the service area Equipment and signed three year contracts goes with the business Business is well established For pricing and other info please email your questions to ridgeriders1gmailcom

CLASSIFIED ADS FREE FOR NCSG MEMBERSMembers can run one 35 word classified free each year Regularly classified ads are $2word or $1word for NCSG members Classified ads are non-commissionable and must be pre-paid To place a classified ad please contact Megan McMahon at mmcmahonncsgorg or (317) 837-1500

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Call us Toll Free (877) Cut-2-Fit(877) 288-2348

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CUSTOM PANELS AVAILABLE CALL FOR DETAILSWe also manufacture fire rings and log lighters

Do you Pre-Screen Your EmployeesLABORCHEX a valuable employment background screening service since 1985 offers discounted pricing to all NCSG members There are no set up fees or minimum orders and many results are completed within 24 hours Members will simply complete a few forms via a secure website after the applicant has authorized the screening by signing a release Results will be provided on the website and by email or fax Not only will NCSG members lower turnover costs enhance safety and security and save $$ from day one - all screenings comply with federal laws and regulations bull Lower Turnover Costsbull Reduce Negligent Hiring Issuesbull Maintain Productive Worksitesbull Enhance Safety amp Securitybull Save $$ from Day One For more information on how to take advantage of this benefit go to the ldquoMembers Onlyrdquo section of wwwNCSGorg to access member benefits and discount information

TwittercomDntMoveFirewood

TweetThatsWhatTreeSaid to spread the message

TwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewood

TweetTweetTweetTweetTweetThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid to spread the messageto spread the messageto spread the messageto spread the messageto spread the messageto spread the message

FacebookcomDontMoveFirewood

Join us on Facebook to get up-to-date information and safe burning tips

FacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewood

Join us on Facebook to get up-to-date information and safe burning tips and safe burning tips

TwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewood

FacebookcomDontMoveFirewoodFacebookcomDontMoveFirewood

Spread the word not the pest

org

National Chimney Sweep Guild2155 Commercial DrivePlainfield IN 46168

1210

NEW CUSTOMERS BUY 2 GET 1 FREEQUALITY SERVICE AND THE BEST PRICES YEAR ROUNDSingle Wall 316L 6 x 25 $288Single Wall 316L 6 x 35 $368Smooth Wall 316L 6 x 25 $313Smooth Wall 316L 6 x 35 $403FOR BULK ORDERS AND MORE SIZES

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FREESHIPPINGWITH YOUR KITPURCHASE

FREESHIPPINGWITH YOUR KITPURCHASE

Page 9: November 2012

8 SWEEPING NOVEMBER 12

y family has what sounds like a quaint

Thanksgiving tradition We gather each year at my Auntrsquos home in Southern Indiana for lunch followed by an afternoon spent decorating gingerbread houses Sounds lovely doesnrsquot it Well it has become more so over the years When we first began we had visions of gingerbread houses from craft magazines and morning shows in our minds as we struggled to make royal icing that would be strong enough to hold up those four cookie walls Instead wersquod have so much icing on our clothes and in our hair that wersquod laugh until we were crying

Over the years wersquove each gradually improved our gingerbread construction techniques Several of us bring our own candy to add to the mix of Halloween leftovers to get just that perfect

look Thanks to planning and advanced preparations by my Mom and Aunt I donrsquot remember the last time someone threatened to bring out a hot glue gun to keep their house standing Though if you look at that photo closely yoursquoll still see the huge mess that makes the afternoon memorable

Just like our afternoons of gingerbread construction and decorating therersquos a lot to be said about learning from your mistakes and putting your plans into action I hope that no matter how yoursquove managed perfect your process yoursquore still having fun out there this season

Happy Thanksgiving

MELISSA HEEKE CAENCSG DIRECTOR OF COMMUNICATIONS

EditorrsquosLetter

M

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Click or Call to hear how Meyer Machine amp Equipment

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YOU CLEAN CHIMNEYSWHY NOT CLEAN DUCTS

NOVEMBER 12 SWEEPING 9

10 SWEEPING NOVEMBER 12

TechnicalQampA DENNIS DOBBS NCSG

TECHNICAL ADVISORY CHAIR

A

QHow do I keep my employees

from talking too much and

confusing our customers

It is important especially when in front of customers for one person to be the point person for technical explanations In our profession hopefully this person would be a CSIA

Certified Chimney Sweep When a sweep and his helper are in a customerrsquos home it is very common that the homeowner will be talking to the lead sweep while another family member

strikes up a conversation with the helper It is best to instruct the helper not to get too deep in conversation and let the lead person on the job discuss the specifics of the job at hand You might give your employees a signal to be used when noticing that a conversation is getting out of hand For example if the lead sweep notices that the helperrsquos conversation is beginning to stray then a simple gesture such as a cough or rubbing the nose can signal the helper to focus in order to prevent non-pertinent information and confusion

12 SWEEPING NOVEMBER 12

ecently I noted on the NCSG discussion list that a sweep described his business as a ldquoBUBBLErdquo He felt he was inside this bubble because he had no staff members He had a one-man business He felt his only opportunity to interact

with other sweeps in person was the NCSG convention I have often thought of a one man business as a box but his word of bubble is also a good description

The thoughts he expressed caused me to think about the bubble that every owner of a chimney service business is in Our industry has businesses of all sizes from the one man operations up to companies with a multitude of trucks and with even different locations and includes some who operate different businesses altogether And I see success stories with each type but also hear and see the frustrations of each The amazing thing is that no matter the size the business the basic issues faced by the businesses of different sizes will be similar

For instance all business must be concerned with implementation marketing budgets equipment purchases and maintenance among many other things And they each have their own unique issues they have to face depending on size With the larger business comes staff management where to park the equipment payroll and benefit issues and so many other things With the single person business so often the truck is likely parked at the ownerrsquos home and at times the office may be a place at the kitchen table or perhaps a dedicated place in the home The one man company likely finds that vehicles get longer life require fewer repairs and even have a better appearance at times This is a benefit I suppose of the owner being the only one who drives the equipment

But the key thing each and every business owner must remember is the reason they started the businesshellipto deliver to the business owner their dreams And each and every business owner must remember the development of an excellent business model no matter what the size of their business is the road map to their dreams

Are there advantages to each of the diverse types of operations Of course there are And there are disadvantages as well The key thing is that the business owner realizes that no matter what size he decides the business should be he must have a well-conceived business model to succeed

If you donrsquot have a plan and system to manage each of the issues every business faces no matter what size your business is you will continually and inevitably struggle inside your own particular bubble And if you donrsquot have a viable well-thought-out realistic business model chances are you donrsquot have the plan you need to attend to all the facets of the business that determine your ultimate success Itrsquos as simple as that

In the final analysis each of us decides the box or bubble we want to do business within And each must do some thinking outside of that bubble or it can become a large trap

No matter how large or small our business is there is always the need to network with others with similar business models and that face similar challenges This is one reliable way to get out of the confines of your bubble or box There are others

One of the best ways is to network with industry peers is the often-suggested MIX group Often the network may be participating in an industry internet discussion but this does not give you input from the folks that know you know your skills know your hopes and know your dreams Also these folks can know the walls you face in your life that block your goal attainment Networking with other business owners with an intimate knowledge of your business operation can move you miles ahead I highly advise that each person investigate the MIX concept Likely this is one of the leading educational tools along with the recognized methods of attending conventions and conferences The folks that participate in MIX groups obtain tools sometimes they are small tips sometimes they are game changers This concept also gives you the ability to see from the inside just how effective new methods can be for their business models

BY JERRY ISENHOUR OF CHIMNEY amp VENTING

CONSULTANTS IN CONCORD NCCoachrsquos Corner

The

The Bubble

R

NOVEMBER 12 SWEEPING 13

The key thought is success does not result from the size of a business Rather success is the reward that one has when through careful planning and execution their hopes and dreams are fully realized life is good and things are happening as you dreamed when you started

Decide what your bubble is and go realize your dreams As I often say ask the man in the mirror many times he is the one that can truly assist you in where you want to go

About the Author Jerry Isenhour is an industry consultant and coach who authors a monthly article in Sweeping as a service to the industry For more information about Jerry and how he can assist you individually and your business in your quest for success and you ascent to the next level take a look at his web site wwwchimneyandventingconsultantscom He can be contacted at jerrychimneyandventingconsultantscom or by phone at (704) 425-0217 You can also obtain great business tips from his Facebook page Chimney amp Venting Consultants

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14 SWEEPING NOVEMBER 12

Itrsquos Not Rock-it Science

I n 1992 my wife and I opened a hearth store in our small town In order to please our customers we try our best to get them the items they want The range quickly went from gas logs glass doors and wood burning stoves to prefabricated fireplaces mantels and surrounds One of the hot new items one of our sales

reps was pushing back then was a pre-manufactured rock surround and separate hearth After selling several of these and placing orders for quite a few more we got a call from our supplier that the manufacturer had gone out of business I thought to myself ldquoWell itrsquos only man-made rock How hard could this product be to duplicaterdquo I soon realized that this endeavor was more complicated than I thought It isnrsquot at all like laying brick it is much more creative and complex

After rocking numerous fireplaces in these past years I have developed my own way of laying man-made stone This type of rock is designed to mimic natural rock but it is only one to two inches in depth Manufacturers of these products estimate that the average weight of such products is approximately ten pounds per square foot making it ideal for interior projects Because of this light weight there is no need to reinforce the floor joist One day I was at a customerrsquos home to do a chimney inspection and was admiring her custom natural stone fireplace and I noticed one attribute that natural stone has That is the depth of rocks The natural light in the room highlighted the shadows created by the stone From this point forward I began to use dark almost black mortar for my scratch coat and for sticking the stones to the wall This color gives the look of depth which closely mimics natural stack stone

Every fireplace is different and I always ask the homeowner what their vision is for their fireplace some are much more elaborate than others I try to always give them what they want not what I want In the photos included you will notice the dark scratch coat and that we install the mantel before the rockwork begins You may also notice that on this job we painted the ceiling and wall black because the sheet rock was not finished by painting this black it made it easier for the painter to cut in around the rocks without getting paint on them We painted the firebox black also which helps bring out the shadowing effect of the dark mortar Many of you may be more experienced in this type of work than I am but many may not have ventured in this area yet If you are interested in doing so just go for it Be creative get your hands dirty and remember itrsquos not rock-it science

Chimney Sense DENNIS DOBBS NCSG

TECHNICAL ADVISORY CHAIR

NOVEMBER 12 SWEEPING 15

ldquoMy company uses most products available to chimney contractors but Firesafersquos products and systems are hands-down the very best and the most profitable Great technical support and their constant improvements make the products even better which makes my company stand out over my competitionrdquo Kevin Knight Chadds Ford Chimney Sweeps PA

TO order call 800 TO order call 800--545545--66076607

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Centering system for metal chimney liners

When you serve on the NCSG Board of Directors you help lead the chimney industry into the future and can develop leadership management and communication skills that will serve you in your business and personal life You can make an immediate difference in the chimney service industry by helping to determine the organizationrsquos strategic plan and annual budget The new shorter two-year term limits make volunteering easier

NCSG board members are responsible forbull Attending four board meetings each year Two of the meetings are held

at the CSIA Technology Center in Indianapolis (Spring - typically held for three days Summer - typically held for two days) the November meeting is typically held online and via teleconference and the fourth is held immediately before the annual NCSG convention at the host city Travel and lodging expenses are reimbursed for board members attending meetings with the exception of the convention meeting only

bull Participating in the NCSG members-only and board of directorsrsquo electronic discussion lists

bull Communicating with members in region via eNewslinkbull Connecting members to regional legislation affecting the industry

And NCSG board members receivebull Complimentary NCSG Innovation convention registration for you and

your spouse while you serve on the board

bull Networking opportunities at board meetings which help develop life-long friendships with business associates from across the country

The NCSG Governance Committee is now accepting nominations for a representative from NCSG Regions 5 and 6 and one Supplier representative bull Region 5 (Two year term 2013-2015)

Represents Arkansas Colorado Iowa Kansas Louisiana Minnesota Nebraska New Mexico North Dakota Oklahoma South Dakota Texas Wisconsin

bull Region 6 (One year term 2013 - 2014) Represents Voting and Dual members nationwide

bull Supplier Representative (Two year term 2013 - 2015) Represents Supplier and Dual members nationwide

Nomination Deadline - December 4 2012 - Nominations must be mailed to NCSG at 2155 Commercial Drive Plainfield IN 46168 No electronic nomination forms will be accepted

The newly elected directors will be seated at the April 3 2013 board of directors meeting in Branson MO If you would like additional information please feel free to contact NCSG Governance Chair Randy Brooks at hearthhunteraolcom or NCSG Executive Director Mark McSweeney at mmcsweeneyncsgorg

Call for Nominations Board of Directors

16 SWEEPING NOVEMBER 12

Employee or Independent Contractor

BY CHRIS VAN LEEUWEN OF VERACITY INSURANCE SOLUTIONS

Workers compensation is a form of insurance providing wage replacement and medical benefits to employees injured on the job Most employers are required to provide workers compensation and may have potential liability in the event of an employee injury in addition to the financial penalties that may be imposed upon them if they chose not to carry workers compensation coverage

A frequent question received is ldquowho is an employeerdquo It is common for employers to reclassify employees as independent contractors to avoid certain taxes benefits and other liabilities The IRS has developed the ldquo20 Factor Testrdquo to assist employers evaluate whether a worker is an employee or an independent contractor

1 InstructionIs the worker required to comply with employerrsquos instructions about when where and how to work

q Yes q No

2 TrainingIs training required Does the worker receive training from or at the direction of the employer including attending meetings and working with experienced employees

q Yes q No

3 IntegrationAre the workerrsquos services integrated with activities of the company Does the success of the employerrsquos business significantly depend upon the performance of services that the worker requires

q Yes q No

4 Services Rendered Personally Is the worker required to perform the work personally q Yes q No

5 Authority to hire supervise and pay assistantsDoes the worker have the ability to hire supervise and pay assistants for the employer

q Yes q No

6 Continuing Relationship Does the worker have a continuing relationship with the employer q Yes q No

7 Set Hours of Work Is the worker required to follow set hours of work q Yes q No

8 Full-Time Work Required Does the worker work full-time for employer q Yes q No

9 Place of WorkDoes the worker perform on the employerrsquos premises and use the companyrsquos office equipment

q Yes q No

10 Sequence of WorkDoes the worker perform work in a sequence set by the employer Does the worker follow a set schedule

q Yes q No

11 Reporting Obligations Does the worker submit regular written or oral reports to the employer q Yes q No

12 Method of PaymentHow does the worker receive payments Are there regular payments in set amounts

q Yes q No

13 Payments of Business and Travel Expenses Does the worker receive payment for business and travel expenses q Yes q No

14 Furnishing of Tools and Materials Does the worker rely on the employer for tools and materials q Yes q No

15 InvestmentHas the worker made an investment in the facility or equipment used to perform services

q Yes q No

16 Risk of LossIs the payment made to the worker on a fixed basis regardless of profitability or loss

q Yes q No

17 Working for More Than One Company at a Time Does the worker only work for one employer at a time q Yes q No

18 Availability of Services to the General Public Are the services offered to the employer unavailable to the general public q Yes q No

19 Right to Discharge Can the worker be fired by the employer q Yes q No

20 Right to Quit Can the worker quit work at any time q Yes q No

NOVEMBER 12 SWEEPING 17

If you answered ldquoyesrdquo to a high number of the questions above is likely an indication that there is a presence of an employer-employee relationship If a high number is marked ldquonordquo indicates a contractor relationship

A similar test is used in most state to determine status under workersrsquo compensation laws called the ldquoeconomic reality testrdquo This test is often used by the courts to determine independent contractor status and is harder to classify a worker as an independent contractor

In addition to the exposure to possible work related injuries to an ldquoemployeerdquo not being covered the penalties for misclassifying an employee is huge back tax and premiums civil fines interest and other retroactive damages

Refer to the Department of Labor and your local Workforce Departments for more information on the definition of an ldquoindependent contractorrdquo before you reclassify an employee to an independent contractor

About the Author Chris Van Leeuwen has been in the insurance industry since 1985 and is currently the Vice President of SalesCSO at Veracity Insurance Solutions LLC

Member Get a Member Program

Did you know that by promoting membership in the NCSG you help the Guild meet its goals AND you will reap rewards too To take advantage of potential savings on your next NCSG dues simply visit wwwNCSGorg to obtain a copy of the membership application form Make sure you put your name under Item 2 ldquoWho referred you to the NCSGrdquo OR you may send an email to dcorneliusncsgorg and request that NCSG membership information be sent on your behalf to people who should join Please provide the complete contact information ie name address telephone number and email address if available

Your participation in the Member-Get-A-Member program helps strengthen the Guildrsquos membership and allows you to win toobull You get $5000 off membership dues for each new member (1-4

new members)bull You get Free membership Dues (equal to 1 year) when you

recruit 5+ new members

Save some money on your next NCSG dues by simply promoting membership in the NCSG at every opportunity you haveNew Member - has not been a member of the NCSG for at least two (2) years

Hose Master Invented the WheelHose Master Invented the WheelWhen It Comes to Chimney LinersWhen It Comes to Chimney Liners

1964

1983

2000

2012

Pro amp UltraProInvented UltraPro - the only patented roll-lock design light-weight liner with extreme exibility and crush resistance

Redesigned Interlocked Machine TechnologyInnovations are still the core of manufacturing exible chimney liner today

HeavyFlexInvented RectangleFlex OvalFlex and Dial-A-Flex technology

Smooth-N-LiteToday Sam has designed Smooth-N-Lite the light interlocked liner for smoothwall applications Manufactured on the same machine technology he invented in 1964

Meet Sam Foti Hose Master CEO engineer and innovator

In 1964 Sam got involved with interlocked products Identifying the problems associated with manufacturing the hose Sam redesigned the tooling and machinery to not only produce a consistent interlocked hose but to also speed-up the production

Today the results of Sams ingenuity is the technology used throughout the industry in the production of interlocked products His designs not only changed the way that stripwound hose is made but the way that it is used and perceived in the industry

redesigned the tooling and machinery to not only produce a consistent interlocked hose but to also speed-up the production

Today the results of Sams ingenuity is the technology used throughout the industry in the production of interlocked products His designs not only changed the way that stripwound hose is made but the way that it is used and perceived in the industry

SmoothNLite Adindd 2 71212 335 PM

HomeSaverreg Smooth-N-Litetrade Fills the Smoothwall Niche

5-8 Diameters Light 010 stainless strip Available in 304 and 316 stainless steel alloys Interlocked seams are easy to flex Smooth inner wall Crush resistant No memory Ideal for smoothwall application

Now smoothwall liner doesnt have to be stiff and clumsy Because HomeSavers new Smooth-N-Lite gives you smooth without the headache Nestling right into HomeSavers famous family of UltraPro Pro RoundFlex RectangleFlex OvalFlex and Dial-A-Flex liners our new 010 Smooth-N-Lite gives you the superior weight flexibility and strength you need for smooth liner applications

6 times 25 (304-Alloy)

WITH SHIPPING$36786

~Free Freight bull On orders of $1800 or morebull 65rsquo of liner liner and components ship free

Speed Service Selection 8002473305 bull wwwcopperfieldcom

SmoothNLite Adindd 3 71212 335 PM

1964

1983

2000

2012

Pro amp UltraProInvented UltraPro - the only patented roll-lock design light-weight liner with extreme exibility and crush resistance

Redesigned Interlocked Machine TechnologyInnovations are still the core of manufacturing exible chimney liner today

HeavyFlexInvented RectangleFlex OvalFlex and Dial-A-Flex technology

Smooth-N-LiteToday Sam has designed Smooth-N-Lite the light interlocked liner for smoothwall applications Manufactured on the same machine technology he invented in 1964

Meet Sam Foti Hose Master CEO engineer and innovator

In 1964 Sam got involved with interlocked products Identifying the problems associated with manufacturing the hose Sam redesigned the tooling and machinery to not only produce a consistent interlocked hose but to also speed-up the production

Today the results of Sams ingenuity is the technology used throughout the industry in the production of interlocked products His designs not only changed the way that stripwound hose is made but the way that it is used and perceived in the industry

SmoothNLite Adindd 2 71212 335 PM

HomeSaverreg Smooth-N-Litetrade Fills the Smoothwall Niche

5-8 Diameters Light 010 stainless strip Available in 304 and 316 stainless steel alloys Interlocked seams are easy to flex Smooth inner wall Crush resistant No memory Ideal for smoothwall application

Now smoothwall liner doesnt have to be stiff and clumsy Because HomeSavers new Smooth-N-Lite gives you smooth without the headache Nestling right into HomeSavers famous family of UltraPro Pro RoundFlex RectangleFlex OvalFlex and Dial-A-Flex liners our new 010 Smooth-N-Lite gives you the superior weight flexibility and strength you need for smooth liner applications

6 times 25 (304-Alloy)

WITH SHIPPING$36786

~Free Freight bull On orders of $1800 or morebull 65rsquo of liner liner and components ship free

Speed Service Selection 8002473305 bull wwwcopperfieldcom

SmoothNLite Adindd 3 71212 335 PM

20 SWEEPING NOVEMBER 12

Letrsquos start with a few questions Have you noticed the Yellow Pages have become thinner with every new release Do you come across fewer flyers for services in your area Do you see fewer ads on TV for local businesses than you did a year ago Chances are you answered lsquoyesrsquo to at least one of these

Why the migration happened

But now we know the cause ndash In 2012 the average person is far more likely to search for a service online rather than offline The Internet has made it more convenient for us to look up services and in doing so has caused a major shift in the way all businesses should market their services

When one of your customers needs your services you want them to call you In 2000 if they didnrsquot have your phone number memorized they would grab the Yellow Pages and look you up In 2012 if a customer doesnrsquot know your number off the top of their head they are likely to Google you to find your contact info If you havenrsquot made an investment to show up on Googlersquos ldquoPage Onerdquo your competitorrsquos contact information might be displayed before yours ndash even if a customer types in your exact business name

So when Mr and Mrs Smith need their chimney cleaned this fall they arenrsquot going to look up local chimney sweeps in the Yellow Pages ndash they are going to do an Internet search for chimney sweeps in their area and choose a company that seems reliable and professional This happens millions of times every day and not surprisingly has led to many businesses spending their marketing dollars online rather than investing in ldquoold schoolrdquo forms of marketing Tips on what NOT to do

Ten years ago it made perfect sense to market on billboards and in the Yellow Pages but times have changed Businesses that continue to only focus on ldquoold schoolrdquo forms of marketing will find their lead flow diminishing On the other hand successful business owners are able to adapt to changes in consumer trends and todayrsquos consumers are online

As for those companies that happen to still be benefiting from the Yellow Pages thatrsquos great ndash as long as they balance their budget accordingly for this type of media Chances are

Yellow Pages marketing wonrsquot sustain itself much longer so be prepared to move marketing dollars online in the near future There are also many companies that rely on referral customers and word-of-mouth marketing but when potential customers hear about your business they are likely to look your company up online first and you need to make sure yoursquore showing up

Where to begin

For those businesses looking to get their feet wet in online marketing consider starting with basic search engine optimization (SEO) For example ensure that the services you provide are all listed on your Website especially in any headers Same goes for any areas you service ndash Be sure to list those as well (but donrsquot overdo it or it will look messy) Claim your business listing on Google and build up your Facebook Business Page These are all free strategies that you can use to boost your online presence

Depending on the competition in your area this might not be enough to get you on Page One of Google which is where you want to be Businesses looking to maximize their online marketing should consider advanced SEO (Meta tags inbound links) or a Pay-Per-Click service In order to compete in higher traffic target areas these are often necessities Remember all the other chimney sweeps in your area are aiming for Page One placement as well There just isnrsquot enough room for everyone

If you are busy and canrsquot spend your own time managing your online marketing there are many companies that can do it for you ndash you probably hear from them and their ldquoguaranteedrdquo results on a daily basis But be wary about which one you decide to work with Do your research and make sure you find a company you can trust At the end of the day if you have an online marketing plan and are focused on making it grow your business is in great shape

Alain Parcan is the Manager of Marketing for Market Hardware Inc (wwwMarketHardwarecom) and contributed this article Alain is experienced in the fields of Internet Marketing and small business marketing Market Hardware helps Chimney Sweep businesses compete on the Web and offers special discounts for NCSG members Ask Alain any Website or Internet Marketing question by emailing alainmarkethardwarecom or calling 888-381-6925

The Great Marketing Migration

BY ALAIN PARCAN OF MARKET HARDWARE

CSIA Update wwwCSIAorg

Publication for CSIA Certified Chimney Sweepregs

ADVERTISEMENT

INDIANAPOLIS - The United States District Court for the Northern District of Florida has issued a Permanent Injunction and Order on behalf of the Chimney Safety Institute of Americareg (CSIA) against James Joyner Absolute Chimney Sweeps Advanced Fireplace Technicians Chimney Doctor Fireplace Doctor and Orlando Chimney Doctor and any business entity performing chimney cleaning in which Joyner has an ownership interest or control

The order comes after CSIA brought legal action against Joyner in 2012 for repeated unauthorized use of CSIArsquos registered

trademarks including the CSIA Certified Chimney Sweepreg mark on websites and other marketing materials for multiple businesses

ldquoThis is a particularly satisfying victory in that this offender was using our trademark without authorization to inaccurately represent his sweeps in several states as being certified by CSIArdquo says CSIA Executive Director Mark McSweeney CAE

In a settlement agreement Joyner has paid CSIA an undisclosed sum and is indefinitely prohibited from applying for

certification from CSIA and from using CSIArsquos certification logo in conjunction with any of his current or future chimney sweeping businesses

ldquoCSIA Certified Chimney Sweeps work hard to earn and maintain their credential and we owe it to them and to the consuming public who rely on what that credential stands for to protect its legitimacy and credibilityrdquo says CSIA President John Pilger ldquoCSIA is proud of our consistent track record of enforcing the use of our valued trademarkrdquo

Federal ruling protects Chimney Safety Institute of America registered trademark from repeated unauthorized useOrder results in undisclosed settlement paid to CSIA

AlabamaDustin Doty bull The Fireplace Service Center bull Fort Payne

ArizonaAustin Retrum bull Affordable Chimeny Sweep bull Vail

CaliforniaThomas Kezas bull Chim Chiminey Sweep bull Vista

ColoradoMark Roberts bull Chimney Sweeps of America bull Littleton

ConnecticutChristopher Gonsalves bull Millstream Construction bull HebronDavid Heissenbuttel bull DMH amp Associates Inc bull WiltonChad Mitchell bull Northeastern Chimney LLC bull West Hartford

IdahoJoel King bull Kings Roofing Inc bull Mountain Home

IllinoisRichard Moore bull Jiminy Chimney Sweep amp Service bull Lake in the Hill

IndianaTom Meredith bull SaverSystems bull Richmond

KentuckyJoshua Moore bull Mt Sterling

MarylandTJ Davis bull Clean Sweep of AA Co Inc bull MillersvilleBrandon Mowell bull Magic Mountain Inc bull ThurmontChris Anderson bull Monocacy Chimney Care bull MyersvilleBrandon Green bull Monocacy Chimney Care bull Myersville

MassachusettsKevin Cabral bull Ash Away Hearth amp Chimney bull Dartmouth

MissouriBill Bonney bull Bill Bonney Chimney Sweep Service bull Jackson

New HampshireJoseph E Olisky Jr bull Tom Cady Chimney Sweep LLC bull Lebanon

New JerseyRaymond Bond bull Mercer County Chimney

Services bull HamiltonNorth DakotaAnthony Bach bull Cinderfellarsquos bull LidgerwoodOhioTom Rhine bull Chim Cheroo Chimney Sweeps bull GreenwichMichael Lentz bull Eastside Fireplace amp Contracting bull CygnetRobert Wickard bull Eastside Fireplace amp Contracting bull Cygnet

OregonEric Johnston bull American Chimney amp Masonry Inc bull PortlandBryan Wright bull American Chimney amp Masonry Inc bull Portland

PennsylvaniaRon Renninger bull Chester County Hearth amp Home bull Elverson

VirginiaChris Prouty bull Proutyrsquos Chimney Sweep Inc bull Leesburg

WisconsinBrad Freimuth bull The Chimney Guy LLC bull MenashaLuke Maynard bull The Chimney Guy LLC bull Menasha

Congratulations to Our New CSIA Certified Chimney Sweeps

October 12 2012

From Mark McSweeney CAE

Executive Director of the Chimney Safety Institute of America

and the National Chimney Sweep Guild

Earlier this morning NBCrsquos Today Show aired a segment featuring

an undercover investigation on chimney sweeps The Today Show

ldquostingrdquo operation took place at a home in the Northeast where

chimney sweeps were called in for a routine sweeping When

sweeps did not provide a thorough inspection of the homersquos

chimney when recommending repairs or service Today Show

reporters and producers confronted them about their tactics

Ashley Eldridge Chimney Safety Institute of America (CSIA)rsquos

Director of Education served as the lead technical expert for the

segment In his role as Director of Education Ashley is responsible

for the administration of the CSIA Certified Chimney Sweepreg

credentialing program and is a regular spokesperson for CSIA

When presented with the opportunity to participate we knew that

it was our responsibility to help educate the public about what to

expect when hiring a chimney sweep for regular maintenance It is

CSIArsquos mission is to encourage public awareness of issues relating

to chimney and venting performance and safety This segment

serves as a great reminder that homeowners need to do their

homework before inviting contractors into their home

In response to the segment both the Chimney Safety Institute

of America and the National Chimney Sweep Guild have issued

statements to the media introducing the organizationsrsquo programs

as the standard for the industry and outlining steps to take to

verify industry memberships and credentials We believe that the

segment on the Today Show and the industryrsquos response to the

segment will open the door for continued conversations about how

to hire a qualified ethical chimney professional

We encourage you to take this opportunity to proactively share

your experience and credentials with your customers Just like

in any service industry while there may be a few bad apples we

know there are far more of you out there who bring a high level of

professionalism and ethical accountability to the trade To confidently

demonstrate to the consumer that you are among the best of the

best here are a few ways that you can set yourself apart

An Open Letter to the Chimney Service Industry

bull Verify that your contact information is accurate and up-to-date

online at wwwNCSGorg andor wwwCSIAorg

bull Verify that your membership and credentials are accurate and

up-to-date on your own website

bull Invite your customers to verify your memberships and

credentials online at wwwNCSGorg andor wwwCSIAorg

Doing so helps to diminish the impact of competitors who

falsely claim to have those same credentials

bull Provide your customers with references

bull Have a valid certificate of insurance available upon request

bull If your company is a member of NCSG remind your

customers that you have signed the NCSG Code of Ethics

bull If you have CSIA Certified Chimney Sweeps on staff remind

your customers that each individual has signed the CSIA Code

of Ethics and be sure that they are each carrying their photo

identification cards

Both the National Chimney Sweep Guild and the Chimney

Safety Institute of America are here to support the industry

by reminding homeowners of the need for annual chimney

inspections and to help homeowners make informed decisions

about the professionals who will perform those services We

believe that our media outreach brings awareness to these

issues and hope that you through your affiliation with NCSG

and CSIA will benefit from more informed customers

All the best for a safe and successful season

Mark T McSweeney CAE

Executive Director

National Chimney Sweep Guild wwwncsgorg

Office (317) 837-1500 Fax (317) 837-5365

Chimney Safety Institute of America wwwcsiaorg

Office (317) 837-5362 Fax (317) 837-5365

NCSG and CSIA Partners in the Future of Chimneys amp Venting

in America

ADVERTISEMENT

QR code generated on httpqrcodelittleidiotbe

Now you can access more of the industryrsquos favorite seminars in a self-paced online format Itrsquos easy with CSIArsquos eLearning program mdash offered every week

Need to renew your CSIA Certified Chimney Sweep credential You

can now earn all of the CEUs entirely online We offer individual

sessions in affordable bundles so you can earn just the CEUs you

need $39 per session $99 for 3 sessions or $149 for 5 sessions

Ready to get started Learn more and register right now

W W W C S I A O R G E L E A R N I N G( 3 1 7 ) 8 3 7 - 5 3 6 2

Good for you your business and your busy schedule

Online review sessions also available weekly

Now you can access more of the industryrsquos favorite seminars in a self-paced online format Itrsquos easy with CSIArsquos eLearning program mdash offered every week

Need to renew your CSIA Certified Chimney Sweep credential You

can now earn all of the CEUs entirely online We offer individual

sessions in affordable bundles so you can earn just the CEUs you

Good for you your business and your busy schedule

ADVERTISEMENT

CSIA 2013Education CalendarAs of 102212 - Schedule subject to change Please contact the Chimney Safety Institute of America prior to making travel arrangements

Register today at wwwCSIAorg or call us at (317) 837-5362

Hate to travel CSIArsquos online education is now oered weeklyCSIA Certication Review Sessions Chimney Physics Lining Masonry with Stainless Steel and eLearning

The CSIA Technology Center is located near Indianapolis Indiana

National Chimney Sweep Training School April 29 ndash May 4 2013 | CSIA Technology Center

June 24 ndash 29 2013 | CSIA Technology Center

August 12 ndash 17 2013 | CSIA Technology Center

September 30 ndash October 5 2013 | CSIA Technology Center

Fundamentals of sweeping and inspection of chimney systems equipment operation health and safety considerations and step-by-step instruction in codes clearances standards and practices

Installing and Troubleshooting Gas Hearth AppliancesJuly 15ndash19 2013 | CSIA Technology Center

Service and installation including appliance standards combustion requirements pipe sizing and installation troubleshooting carbon monoxide testing and fuel conversion

CEUs 4-T 4-CS 4-HS 4-CL NFI CEUs 16 T

Chimney Physics March 4-5 2013 | CSIA Technology Center

Diagnosis and resolution of chimney performance problems solving air pressure problems identifying the symptoms of indoor air pollutants

determining combustion air requirements for vented appliances in a two-day in-person formatCSIA CEUs 3-T 3-CS 3-HS 3-CL NFI CEUs 4 E

Inspection and Report WritingMay 16ndash17 2013 | CSIA Technology Center

Chimney inspections and evaluations report writing including regional and environmental

inuences eective photo documentation digital organization and administrative procedures

CSIA Certied Chimney Sweepreg Review amp ExamJanuary 25 2013 | Jamison Masonry Restoration - Oreland PA

February 8 2013 | CSIA Technology Center

March 15 2013 | Orlando FL

April 3 2013 | Branson MO

April 26 2013 | Manchester NH

May 3 2013 | Scranton PA

June 7 2011 | CSIA Technology Center

June 28 2013 | Richmond VA

July 9 2013 | Oceanside CA

August 2 2013 | CSIA Technology Center

August 9 2013 | Kansas City MO

September 13 2013 | Atlantic City NJ

October 18 2013 | Latham NY

November 15 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the exams The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125-CS 125-HS 125 CL NFI CEUs 6 T

| CSIA Technology Center

CSIA Certied Dryer Exhaust Technicianreg Review February 7 2013 | Arlington VA

April 3 2013 | Branson MO

August 1 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the CSIA Certied Dryer Exhaust Technicianreg exam The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125 CS 1-HS 1-CL NFI CEUs 4 E

NOVEMBER 12 SWEEPING 25

ProgressiveProgressivePerksBY DEBBIE CORNELIUS

MEMBERSHIP DEVELOPMENT COORDINATOR

Cheaper ndash Is It Always Better

A few years ago one of the NCSG Board members decided to change his general liability insurance from Stratus Insurance now known as Veracity Insurance Solutions to a local agent who was able to get them general liability insurance for less money than his company was paying through Stratus Unfortunately he had a claim and found he was not covered properly The claim was denied costing them Shortly after he renewed coverage through Stratus and has been with them ever since

So often we have a tendency to only look at what it is going to cost us that we donrsquot read the fine print to see just exactly what the product wersquore buying entails and covers There are some very important items you need to make sure your current policy covers

bull Are you covered for incidents involving creosote andor sootbull Are you classified correctly to reflect the work you performbull Does your current policy provide coverage for inspectionsbull Are your limits of liability adequate

Veracity Insurance Solutions includes coverage for creosote in their insurance package This package also includes installationtool coverage that covers the owner and employeersquos tools as well as equipmentproduct the insured is contracted to install

If you prefer to deal with a person who handles your auto and other personal insurance Veracity will be happy to work with your local insurance agent

and it wonrsquot cost you any extra Contact Veracity today to see how they can meet your needs

Chelsea Ciena Program UnderwriterVeracity Insurance Solutions866-395-1308Chelseaveracityinscom

Made in the USA | Est 1998 | 8003352534 | whitecapscom

Wood amp Pellet Stoves and InsertsWe have a wide range of wood amp pellet stoves to fit any application In stock ready to ship Order by 3 PM EST and it ships the same day

NXT- I Wood Stove FP - 45 Pellet Stove

MonacoWood Burning Fireplace

XTD 15 IWood Insert

Purchase any Flame Stove or Insert between now and 123112 and receive a free grillgriddle or firewood moisture meter

OR

FREE WITHPURCHASE

CSIA 2013Education CalendarAs of 102212 - Schedule subject to change Please contact the Chimney Safety Institute of America prior to making travel arrangements

Register today at wwwCSIAorg or call us at (317) 837-5362

Hate to travel CSIArsquos online education is now oered weeklyCSIA Certication Review Sessions Chimney Physics Lining Masonry with Stainless Steel and eLearning

The CSIA Technology Center is located near Indianapolis Indiana

National Chimney Sweep Training School April 29 ndash May 4 2013 | CSIA Technology Center

June 24 ndash 29 2013 | CSIA Technology Center

August 12 ndash 17 2013 | CSIA Technology Center

September 30 ndash October 5 2013 | CSIA Technology Center

Fundamentals of sweeping and inspection of chimney systems equipment operation health and safety considerations and step-by-step instruction in codes clearances standards and practices

Installing and Troubleshooting Gas Hearth AppliancesJuly 15ndash19 2013 | CSIA Technology Center

Service and installation including appliance standards combustion requirements pipe sizing and installation troubleshooting carbon monoxide testing and fuel conversion

CEUs 4-T 4-CS 4-HS 4-CL NFI CEUs 16 T

Chimney Physics March 4-5 2013 | CSIA Technology Center

Diagnosis and resolution of chimney performance problems solving air pressure problems identifying the symptoms of indoor air pollutants

determining combustion air requirements for vented appliances in a two-day in-person formatCSIA CEUs 3-T 3-CS 3-HS 3-CL NFI CEUs 4 E

Inspection and Report WritingMay 16ndash17 2013 | CSIA Technology Center

Chimney inspections and evaluations report writing including regional and environmental

inuences eective photo documentation digital organization and administrative procedures

CSIA Certied Chimney Sweepreg Review amp ExamJanuary 25 2013 | Jamison Masonry Restoration - Oreland PA

February 8 2013 | CSIA Technology Center

March 15 2013 | Orlando FL

April 3 2013 | Branson MO

April 26 2013 | Manchester NH

May 3 2013 | Scranton PA

June 7 2011 | CSIA Technology Center

June 28 2013 | Richmond VA

July 9 2013 | Oceanside CA

August 2 2013 | CSIA Technology Center

August 9 2013 | Kansas City MO

September 13 2013 | Atlantic City NJ

October 18 2013 | Latham NY

November 15 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the exams The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125-CS 125-HS 125 CL NFI CEUs 6 T

CSIA Certied Dryer Exhaust Technicianreg Review February 7 2013 | Arlington VA

April 3 2013 | Branson MO

August 1 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the CSIA Certied Dryer Exhaust Technicianreg exam The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125 CS 1-HS 1-CL NFI CEUs 4 E

26 SWEEPING NOVEMBER 12

REGION 5

REGION 6

NCSG Charter Members

Paul Bourque Huntsville AL

Don Leavitt San Diego CA

David Harris Broken Arrow Oklahoma

Dan Wheeler Santa Rosa CA

John Cline Menlo Park CA

Dale Meisinger N Augusta SC

Alan Hisey St Louis MO

Eva B Horton Greenwich CT

Harry Richart Hasbrouck Heights NJ

NewNCSGNewNCSGMembers

REGION 2

REGION 1

REGION 4

REGION 3

NCSG REGIONS

REGION 1

Connecticut Vermont Massachusetts New York Maine Rhode Island New Hampshire

REGION 2

Delaware District of Columbia Maryland New Jersey Pennsylvania

REGION 3

Alabama Florida Georgia Mississippi North Carolina South Carolina Tennessee Virginia West Virginia

REGION 4

Illinois Indiana Kentucky Michigan Missouri Ohio

REGION 5

Arkansas Colorado Iowa Kansas Louisiana Minnesota Nebraska New Mexico North Dakota Oklahoma South Dakota Texas Wisconsin

REGION 6

Alaska Arizona California Hawaii Idaho Montana Nevada Oregon Utah Washington Wyoming

CONNECTICUTLorenzo Costa bull Diamond Duct Inc bull LindenhurstBernadette A Singh bull Wellworth Maintenance Corp bull BayshoreWesley J Harvey bull Harvey Wesley J bull Eden

MARYLANDGary Clift bull Fire-Safe Chimney SweepsGT Clift Inc bull Pasadena

PENNSYLVANIAH Richard Garten bull Above All Chimney Sweeps bull Seasterville

NEW JERSEYRaymond Bond bull Mercer County Chimney Services bull Hamilton

GEORGIAArvydas Didas bull Atlanta Chimney Worx LLC bull AtlantaJonathan Clements bull Atlanta Fireplace Specialists bull Atlanta

ILLINOISRichard M Moore bull Jiminy Chimney Sweep amp Service bull Lake in the Hills

OHIOMichael Lentz bull Eastside Fireplace amp Contracting bull CygnetKenneth Jackson bull 360 Home ServicesFireplace Pros bull Columbus

MICHIGANDustin Meyers bull Grand Rapids Air Duct amp Chimney bull Comstock

TEXASWilliam Vehon bull 1st Choice Chimney LLC bull Flower Mound

COLORADOSean Peck bull Ashes Away LLC bull Durango

CALIFORNIA Erik Hvolboll bull Carmichael Chimney Sweep bull SacramentoSteve Adcock bull Able Hearth and Home bull Antioch

NOVEMBER 12 SWEEPING 27

The 2012 ndash 2013 offers are being added daily in the ldquoMembers Onlyrdquo section of the NCSG website at wwwNCSGorg So start checking for these new offers each week These coupons will be good until June 30 2013

Airjet Division of Continental Industries bull Alpha American Company bull Condar Company bull Copperfield Chimney Supply bull Duct Cleanersrsquo Supply bull Dynacote LLC bull Earthcore Industries LLC bull ENERVEX Inc bull Firesafe Industries bull Fireside Distributors bull HY-C

Company bull Lifetime Chimney Supply bull Lindemann Chimney Supply bull Matters of the Hearth bull Meyer Machine amp Equipment bull National Chimney Supply bull Olympia Chimney Supply bull SaverSystems bull Smoktite LLC bull SNEWS ndash The Chimney Sweep News bull

Stove Builder International Inc (SBI) bull Ventech Industries Inc bull Wakefield Brush bull Wohler USA Inc bull Z-Flex

These are just a few of the many offers available to you as a member of the National Chimney Sweep Guild Visit wwwNCSGorg to learn more and to start saving

2012 ndash 2013 SWEEPS ADVANTAGE COUPON PROGRAM

Referral Reward for Non-Profits

Your non-profit can benefit when new NCSG Members mention your organization under Item 2 ldquoWho referred you to the NCSGrdquo on the NCSG membership application or you may send an email to membershipncsgorg and request that NCSG membership information be sent on your behalf to companies who should join Please provide the complete contact information ie name address telephone number and email address if available

Eligible Organizations Non-profit organizations (ie State and Regional Chimney Sweep Guilds HPBA Affiliates)

Referral Reward $100 per New NCSG Voting or Dual Member

Reward Earned Upon receipt of NCSG membership application and payment (full or first installment)

Reward Paid Paid to the organization within 10 business days of receipt of membership application and payment

New Member - Has not been a member of the NCSG for at least two (2) years

Airjet Div of Continental Industries

SAVE UP TO $13150 off Suggested Retail of any 8-inch All Fuel Decorative Chimney

Housing Kits

SAVE UP TO $11150 off Suggested Retail of any 6-inch All Fuel Decorative Chimney

Housing Kits

SAVE UP TO $10850 off Suggested Retail of any B-Vent (Gas) Decorative Chimney

Housing Kits ndash 48rdquo by 17rdquosquare

SAVE UP TO $9150 off Suggested Retail of any B-Vent (Gas) Decorative Chimney

Housing Kits ndash 36rdquo by 17rdquo square

CONDAR COMPANY

SAVE UP TO 4040 OFF Retail for Condar Custom-made Mesh Fireplace Screens for big

and odd size installs

SAVE UP TO $75FREE Design Service on a Condar Custom- Designed Stovepipe

Thermometer

SAVE UP TO ndashSavings Vary FREE shipping and a FREE pair of black screen pulls when you buy Condar Mesh Fireplace Screens (in stock sizes of 16rdquo to 36rdquo height)

Matters of the Hearth

SAVE UP TO $250 $250 off your first Quali-Fyre Purchase

SAVE UP TO $300 FREE shipping on first purchase

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Effective September 1 2012

28 SWEEPING NOVEMBER 12

Congratulations - you all have accomplishments You support your family your employees and their families your vendors and you provide comfort and safety for your customers

So why do I run into far too many business owners who seem to have the ldquoWhat is your business worthrdquo question hanging over them like ominous rain clouds forming on the horizon

Do you feel pressure to increase the value of your business without fully understanding why what to do how to do it and when to do it

You have the opportunity to take your business and your life into any direction you choose So letrsquos start with the why ndash why are you in business today

Do you just love what you do Is your business a place to escape from issues you donrsquot want to deal with Do you need to continue to build wealth for retirement Does your why include consideration for family partners or co-owners or key employees or customers

For most the decision to sell or keep a business in the family is for retirement reasons It could also be to transition into a new business or career change such as a transition into a smaller

less stressful business or consulting role Perhaps you are seeking more diversity or less risk in your assets

Take out a piece of paper and write down your rdquowhysrdquo You may find that this does not take long to complete and can take a load off of your mind

Now what can you do Take a second piece of paper and write down why you would want to pass on or sell your business This is a great exercise to complete

You may uncover concerns about burning out becoming ill or injured lawsuits regulation or a host of other issues that just are not fun to deal with Are these concerns sapping your energy preventing you from making positive contributions to your business

Everyone has this tradeoff ndash life versus business Is giving up your life for your business worth it

At this point it is easy to fall into a pessimistic trap ndash get depressed and stop the process Or worse start blaming other people and become paralyzed in your day to day activities Have others told you that you have been a bit grumpy or tense lately

Business Valuation ndash Why What How When

BY BRIAN NOE CHFCreg CLTC

NOVEMBER 12 SWEEPING 29

Now is the time to take out a third piece of paper and write up a gratitude list What are you grateful for You should easily be able to come up with at least 100 people activities memories accomplishments and the beat goes on

Your gratitude list should enable you to throw the lsquopessimistic whysrsquo out the window and move on to a life you can look forward to

How do you want to live your life after you leave your business What are your financial requirements to achieve your goals This may seem like an arduous task but can be completed in just several hours with the right approach

Wouldnrsquot it be great if you found out you are in a position to lsquoretirersquo or lsquotransitionrsquo to a new endeavor NOW with little effort

The freedom to know what you want to do and what you need to do to fulfill it should give you your emotional time and enthusiasm back to move on to developing and implementing a plan

How to do what you need to do is a set of circumstances that is unique to you We do not have the space here to include even the basics of business and life valuation 101

The recommendation I want to make is to start this process NOW It will only take a few hours to answer the why questions ndash and only several hours more to determine what you need to do to achieve your why

Start the above and you can start to see the day when you your family and important others are finally rewarded for all of your hard work and sacrifice

Let Life Happen ndash Enjoy It

About the Author Brian Noe of MW Financial Group Ltd was a guest speaker at the NCSG 2011 convention held in Hartford CT where he discussed How to Get Out of Business and The Economy and Animal Spirits Brian has a son Eric who served four years in the US Army Eric is ranked first in his class with a degree in Computer Science is working in his field and plans on attending graduate school in 2013 His daughter Kara recently graduated undergraduate school with distinction and is planning to attend graduate school to become a Physiciansrsquo Assistant Brian thoroughly enjoys helping others spend more time with their families and friends while becoming financially successful He can be reached at (860) 606-0834 or Brian_NoeMWFinancialcom

hellip when opportunity calls we answer 1-800-875-8118

wwwcomnetmessagecom

Benefits of Answering Service

Award Winning Telephone Agents

Never Miss A Call

Better Time Management

Appointment Scheduling

Affordable

NCSG Innovation 2013 bull April 4-7 bull Branson MO

Company___________________________________ Address ____________________________________ City State ZIP ________________________________ Phone ______________________________________Fax ________________________________________Email _____________________________________ Check here to opt-in to email from exhibitors

REGISTRANT INFORMATION Please write name as you would like it to appear on your badge Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________ Registration Total $ ___________________

Showboat Branson Belle Tickets ($29each) Qty _______ Cruise Total $ ___________________ 2013 Convention Patch ($3each - Pickup on-site) Qty ________ Patch Total $ ___________________ PROMO CODE ___________________ $ ___________________

Payment Method Check ___________________ Visa MC AmEx

Account __________________________________ Card Security Code _____________ Exp __________Name on Card _______________________________ Signature ___________________________________

PAYMENT INFORMATION

GRAND TOTAL

For Office Use Only O2CR C2F AUTH _______________OrgID ________________ Profile ID ___________________RECrsquoD BY _____________ DATE ______________________

Advanced convention registation closes March 14

STANDARD RATES

Until 1913

11013- 21413

After21413

Primary $499 $549 $599Spouse 299 349 3991st Additional 449 499 5492nd Additional 399 449 4993+ Additional 349 399 449Single Day 279 279 279Banquet Only 89 89 89Tradeshow Only 79 79 79Child banquet tickets are available for kids 12 and under

NCSG MEMBER RATES

Until 1913

11013- 21413

After21413

Primary $399 $449 $499Spouse 199 249 2991st Additional 349 399 4492nd Additional 299 349 3993+ Additional 249 299 349Single Day 179 179 179Banquet Only 69 69 69Tradeshow Only 49 49 49Senior Members $100 $100 $100

MAIL TO National Chimney Sweep Guild 2155 Commercial Drive Plainfield IN 46168

FAX TO (317) 837-5365 CALL (317) 837-1500

REGISTER ONLINE NCSGorginnovationNCSG also accepts direct debit payments

Please contact Candice Bradbury at (317) 837-1500 or cbradburyncsgorg for more information

Cancellations must be made in writing and sent toNCSG 2155 Commercial Drive Plainfield IN 46168

Refund Policy Prior to 1913 90 11013-21413 75 No refunds are available after 21413

Chartered Cruise and Dinner ShowShowboat Branson Belle

-- Additional Registration Required --$29person - Join us aboard the Showboat

Branson Belle on the evening of April 4 for the spectacular ldquoMade in the USArdquo dinner show and a two-hour cruise on Table Rock Lake

No matter how you define success you will find something at NCSG Innovation 2013 that will stretch your imagination test your technical abilities and get that light bulb over your head to appear

From many perspectives one common theme has tied together all of NCSGrsquos convention and trade show events That theme is innovation Innovation is ldquodoing outside of the boxrdquo to make both work and personal lives more comfortable and enjoyable American chimney service businesses must remain on the cutting edge of innovation and our convention is your ticket to a more successful future

About BransonThe NCSG Innovation 2013 Convention and Trade Show will be held at the Chateau on the Lake in Branson Missouri Branson is located 40 miles south of Springfield and nestled in the heart of the Ozark Mountains Southwest Missouri is home of some of the most picturesque and breathtaking natural views in the country Rest assured we realize that we may have a little competition for our attendeesrsquo attention and wersquore working on creative ways to keep them engaged and on the tradeshow floor

About Chateau on the LakeThe Chateau on the Lake Resort Spa amp Convention Center in Branson Missouri is perfect for all kinds of stays Pack up the family - small dog included - and come for a vacation No matter what type of get-away you seek our extraordinary ldquoCastle in the Ozarksrdquo is here for you

Chateau on the Lake in Branson is the only AAA Four-Diamond Lake Resort in Missouri It has complimentary indoor and outdoor parking three amazing res-taurants first class relaxation at Spa Chateau and a full service Marina on Table Rock Lake

Hotel reservations are now being accepted for NCSG Innovation 2013 at Chateau on the Lake in Branson MO Just call 1-888-333-LAKE (5253) and mention that yoursquore with the National Chimney Sweep Guild to lock in rates starting at $129 for a mountain view and $134 for a lake view

NCSG Innovation 2013April 4-7 at Chateau on the Lake in Branson MO

For more info visit wwwNCSGorginnovation

Chartered Cruise and ldquoMade in the USArdquo Dinner Show

Showboat Branson Belle -- Additional $29person Registration Required --

Join fellow sweeps and industry friends for a two-hour chartered dinner cruise aboard the Showboat Branson Belle The eveningrsquos entertainment is a show called Made In The USA featuring Janice Martin the worldrsquos only aerial violinist and the five-member all-male vocal group The ShowMen in a patriotic musical tribute to America NCSG Innovation 2013 attendees and guests can experience this ALL-IN-ONE dinner show and cruise at a significantly discounted rate which has been even further discounted through a generous sponsorship from Olympia Chimney Supply Chartered Cruise and Dinner Show tickets are available for an additional fee ($29person) through the regular registration process

NCSG Innovation 2013 bull April 4-7 bull Branson MO

Company___________________________________ Address ____________________________________ City State ZIP ________________________________ Phone ______________________________________Fax ________________________________________Email _____________________________________ Check here to opt-in to email from exhibitors

REGISTRANT INFORMATION Please write name as you would like it to appear on your badge Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________ Registration Total $ ___________________

Showboat Branson Belle Tickets ($29each) Qty _______ Cruise Total $ ___________________ 2013 Convention Patch ($3each - Pickup on-site) Qty ________ Patch Total $ ___________________ PROMO CODE ___________________ $ ___________________

Payment Method Check ___________________ Visa MC AmEx

Account __________________________________ Card Security Code _____________ Exp __________Name on Card _______________________________ Signature ___________________________________

PAYMENT INFORMATION

GRAND TOTAL

For Office Use Only O2CR C2F AUTH _______________OrgID ________________ Profile ID ___________________RECrsquoD BY _____________ DATE ______________________

Advanced convention registation closes March 14

STANDARD RATES

Until 1913

11013- 21413

After21413

Primary $499 $549 $599Spouse 299 349 3991st Additional 449 499 5492nd Additional 399 449 4993+ Additional 349 399 449Single Day 279 279 279Banquet Only 89 89 89Tradeshow Only 79 79 79Child banquet tickets are available for kids 12 and under

NCSG MEMBER RATES

Until 1913

11013- 21413

After21413

Primary $399 $449 $499Spouse 199 249 2991st Additional 349 399 4492nd Additional 299 349 3993+ Additional 249 299 349Single Day 179 179 179Banquet Only 69 69 69Tradeshow Only 49 49 49Senior Members $100 $100 $100

MAIL TO National Chimney Sweep Guild 2155 Commercial Drive Plainfield IN 46168

FAX TO (317) 837-5365 CALL (317) 837-1500

REGISTER ONLINE NCSGorginnovationNCSG also accepts direct debit payments

Please contact Candice Bradbury at (317) 837-1500 or cbradburyncsgorg for more information

Cancellations must be made in writing and sent toNCSG 2155 Commercial Drive Plainfield IN 46168

Refund Policy Prior to 1913 90 11013-21413 75 No refunds are available after 21413

Chartered Cruise and Dinner ShowShowboat Branson Belle

-- Additional Registration Required --$29person - Join us aboard the Showboat

Branson Belle on the evening of April 4 for the spectacular ldquoMade in the USArdquo dinner show and a two-hour cruise on Table Rock Lake

No matter how you define success you will find something at NCSG Innovation 2013 that will stretch your imagination test your technical abilities and get that light bulb over your head to appear

From many perspectives one common theme has tied together all of NCSGrsquos convention and trade show events That theme is innovation Innovation is ldquodoing outside of the boxrdquo to make both work and personal lives more comfortable and enjoyable American chimney service businesses must remain on the cutting edge of innovation and our convention is your ticket to a more successful future

About BransonThe NCSG Innovation 2013 Convention and Trade Show will be held at the Chateau on the Lake in Branson Missouri Branson is located 40 miles south of Springfield and nestled in the heart of the Ozark Mountains Southwest Missouri is home of some of the most picturesque and breathtaking natural views in the country Rest assured we realize that we may have a little competition for our attendeesrsquo attention and wersquore working on creative ways to keep them engaged and on the tradeshow floor

About Chateau on the LakeThe Chateau on the Lake Resort Spa amp Convention Center in Branson Missouri is perfect for all kinds of stays Pack up the family - small dog included - and come for a vacation No matter what type of get-away you seek our extraordinary ldquoCastle in the Ozarksrdquo is here for you

Chateau on the Lake in Branson is the only AAA Four-Diamond Lake Resort in Missouri It has complimentary indoor and outdoor parking three amazing res-taurants first class relaxation at Spa Chateau and a full service Marina on Table Rock Lake

Hotel reservations are now being accepted for NCSG Innovation 2013 at Chateau on the Lake in Branson MO Just call 1-888-333-LAKE (5253) and mention that yoursquore with the National Chimney Sweep Guild to lock in rates starting at $129 for a mountain view and $134 for a lake view

NCSG Innovation 2013April 4-7 at Chateau on the Lake in Branson MO

For more info visit wwwNCSGorginnovation

Chartered Cruise and ldquoMade in the USArdquo Dinner Show

Showboat Branson Belle -- Additional $29person Registration Required --

Join fellow sweeps and industry friends for a two-hour chartered dinner cruise aboard the Showboat Branson Belle The eveningrsquos entertainment is a show called Made In The USA featuring Janice Martin the worldrsquos only aerial violinist and the five-member all-male vocal group The ShowMen in a patriotic musical tribute to America NCSG Innovation 2013 attendees and guests can experience this ALL-IN-ONE dinner show and cruise at a significantly discounted rate which has been even further discounted through a generous sponsorship from Olympia Chimney Supply Chartered Cruise and Dinner Show tickets are available for an additional fee ($29person) through the regular registration process

November 19-23 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

November 26-30 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 3-7 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 10-14 2012CSIA (online) - Chimney Physics

Dates amp Events

Please send notice of your events

for NCSG Dates amp Events listings at

mmcmahonncsgorg for inclusion here

in weekly posts to the discussion list

and online at wwwNCSGorgdates The

event must be considered educational or

informative for the industry (sales events

and open houses will not be listed)

- CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 14-19 2012AHIT Home Inspection Training CSIA Technology Center For more information please contact jhuebnerahitcom

December 17-21 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 24-28 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 31- January 4 2013CSIA (online) - Chimney Physics

- CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

January 7-11 2013CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

January 14-18 2013CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician

AND AS ALWAYS

uuml Direct Vent Pro uuml Pellet Vent Prouuml Class ADuraTech

bull Same Day Shipment bull 16 Toll Free Lines To Assist You bullbull Proud Supplier Member To The NCSG bull

Serving Sweeps for 35+ Years

LARGEST INVENTORY

LOWEST PRICES

HEADQUARTERS

Itrsquos In Stock

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32 SWEEPING NOVEMBER 12

NOVEMBER 12 SWEEPING 33

otivation Everybody wants it Just about

everything we do is affected by it Itrsquos a billion

dollar industry studied and preached by many

but truly understood and embraced by few I

myself subscribe to all sorts of blogs and article feeds related to

the topic When I go conferences I love to hear a good motivational

speaker But what truly motivates us

Irsquom guessing the answer to that question varies for all of us

Deciding what to have for dinner may be motivated by our desire

to lose weight our budget or maybe simply some food we saw on

TV Making the decision to attend a business conference may be

motivated by the speakers the topics the location or the cost Even

reading this magazine is a motivated behavior

So during this time of year when many sweeps seem to be motivated

by trying to keep up with the relative seasonal high pace of business

I decided to do a little research Not surprisingly there is no shortage

of information out there on the topic but I did run across a couple

of things that caught my attention and I thought were worthwhile to

pass along

One article in particular was written by a small business

entrepreneur (which is the first key to catching my attention) and

business coach Nancy Wurtzel She talks about both external and

internal forces that impact our motivation and the role they play in

our everyday business decisions and she encourages us to take the

time to examine those factors for each of us that truly and uniquely

make us tick

Specifically Wurtzel offers seven factors to motivate the motivational

thought process Inspiration goals networking self-reward exercise

organization and of course external stimulation from motivational

speakers and authors

What is your inspiration What are you truly interested in and

inspired by Whatever it is itrsquos critical to getting and staying

motivated If yoursquore note interested in your business you canrsquot

expect to stay motivated to succeed in it for the long term On the

other hand if you are excited about what you are doing you will be

persistent even when challenged and your energy and intensity will

help you thrive

Are you setting goals Short and long-term goal setting is vital for any

business owner This is hardly business savvy news but itrsquos amazing

how many small businesses donrsquot do this in a measurable way And

many of those that do forget to go back and review their goals to see

where they are and adjust as needed How could you possibly be

motivated if you are unsure about the direction and progress of your

company

Network whenever you can with peers and other small business

owners The isolation of working alone can be one of the most

difficult parts of entrepreneurship or frankly being the boss in any

BY MARK MCSWEENEY CAEEXECUTIVE DIRECTOR

Perspective

Worthwhile Motivation

ldquoMotivation is one of the most powerful driving forces in the workplace It can mean the difference between tremendous success and failurerdquo ndash Nancy Wurtzel

M

34 SWEEPING NOVEMBER 12

organization Gaining support from others is motivating Itrsquos hard to

move mountains by yourself However building off the energy and

inspiration of others who are in similar positions those mountains

can become merely small hills just waiting to be traveled By all

means network with other sweeps but donrsquot limit it to that Even

when businesses are not related there is a lot of common ground

between small businesses and plenty of opportunities to work

together

Reward yourself You know how hard you work Even when

you work smart you still tend to work hard Itrsquos human nature

particularly for the entrepreneurial mind But all work and no play

can be a big mistake Motivation will drop quickly of you never take

time away from the work you are doing So plan frequent rewards

for yourself They donrsquot have to be huge getaways though every once

in a while thatrsquos a good idea too And in between the rewards when

you have the inevitable bad day deal with it learn what you can

from it and then put it behind you The great Emerson said ldquoFinish

each day and be done with it You have done what you could Some

blunders and absurdities have crept in forget them as soon as you

can Tomorrow is a new day You shall begin it serenely and with too

high a spirit to be encumbered with your old nonsenserdquo

Take care of yourself Wersquove all heard that there is a powerful

connection between the mind and the body When we get busy

itrsquos easy to begin to neglect on or the other Exercise and cut back

on some of the unhealthy foods (note I didnrsquot say get rid of them

entirely that may be part of your self-reward) Exercise breaks donrsquot

have to be huge blocks of time and you donrsquot need to spend money

joining a gym or hiring a personal trainer if thatrsquos not what yoursquore

into But do something It will make you feel better and doing that

can help keep your mind fresh

Get organized Okay for those of you who have seen my desk you

know paper management is not my forte While I do keep myself

organized in other ways every once in a while I need to set aside

time to tackle the stacks and clean my desk off so that I can start

fresh I always feel better afterward Beyond the paper take a look

at opportunities to really get organized by creating business systems

that will help you streamline your operations and once you do the

ongoing challenge is to keep yourself on track by maintaining these

systems If you canrsquot do it on your own donrsquot be afraid to bring in

someone who can help you another great benefit of networking

Keep yourself motivated There is no shortage of motivational ideas

and materials out there for the taking Itrsquos hard to go through a

day without being exposed to books CDs blogs seminars videos

and more There are even apps for your smart phone So who do

you trust Who do you listen to How do you get through all the

motivational clutter out there and actually find someone who can

get you fired up about working and improving your business If you

have a business mentor get suggestions from him or her If yoursquore

networking with other small business

owners ask them what has worked

for them If they are in the same boat

you are maybe you can experiment

together

Jim Rohn says that life is worthwhile

when you learn try stay and care

Constantly challenge yourself to learn

what you can do to keep on top of

your game mentally and physically

Try your best to make a difference in

your life even when at first you donrsquot

succeed Stay in the game that you have

committed to play and see it through

And care about what you are doing

who you are doing it with and who

you are doing it for Do these things

with a passion and motivation is sure

to follow

Until next time I continue to wish you

every success

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With No Memo ry

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Featuring

Visit wwwchim-prolinercom for more detailsbull 2000 Industrial Ave bull Sioux Falls SD 57104

1-800-582-1392

NOVEMBER 12 SWEEPING 35

Display Ad Index

Darwin Awards

Have you snapped a photo of a peculiar chimney in your area that made you shake your head in disbelief

Send it to Melissa Heeke at mheekencsgorg for publication in Sweeping Or mail it to NCSG 2155 Commercial Drive Plainfield IN 46168

Page Advertiser Phone Email or Website Address

34 Ahrens Chimney Technique 800-582-1392 ahrenschimneyqwestofficenet

21-24 Chimney Safety Institute of America 317-837-5362 wwwCSIAorg

17 Cobra Chimney Caps 888-463-0636 salescobrachimneycom

29 Communications Network Inc 800-875-8118 tkempercomnetmessagecom

19 Copperfield 800-247-3305 wwwcopperfieldcom

6 ENERVEX Inc 800-255-2923 infochimneyfanscom

15 Firesafe Industries Inc 800-545-6607 wwwfiresafeinccom

18 Hose Master 800-221-2319 bobdanielshosemastercom

10 ICP 508-695-7000 wwwchimneycapscom

BC Lifetime Chimney Supply LLC 877-234-7473 wwwlifetimechimneysupplycom

7 Lindemann Chimney Company 800-722-7230 wwwlindemannchimneycom

34 MC Refractory 760-956-1884 wwwmcrefractorycom

8 Meyer Machine amp Equipment 800-728-3828 wwwmeyermachinecom

4 National Chimney Supply 800-897-8481 wwwnationalchimneysupplycom

11 New England Chimney Supply 888-900-8106 wwwNECS-BEST-FLEXcom

5 Olympia Chimney Supply 800-569-1425 wwwolympiachimneycom

13 Sand Hill Wholesale 800-258-5496 wwwsandhillwholesalecom

3 Smoktite 866-439-0069 wwwsmoktitecom

32 Sweeprsquos Choice 866-880-3473 infosweepsamericacom

9 Thermocrete 866-439-0069 wwwthermocreteusacom

25 Whitecaps 800-335-2534 wwwwhitecapscom

This photo was taken by our tech Wes Thornton and we really donrsquot know what to say about it other than ldquoNo way am I getting up thererdquo

Enjoy Jessica Addams Barnhill Chimney Company Jessica Addams

36 SWEEPING NOVEMBER 12

ClassifiedsGotta chimney question Sizing Codes Call Royal Edwards Make Royal your tech department CALL NOW 813-982-0219 for on-call tech support Continuing Education special bonus ndash ask how you can get the Friday morning E-Blast for FREE CALL NOW 813-982-0219

GasVent Software for Sizing Chimneys only $195 Call 1-800-648-9523 for more info and visit wwwelitesoftcom to download a free trial version

Chimney Sweep business for sale in the Northern Rocky Mountains of New Mexico Services a large area with three ski resorts in the service area Equipment and signed three year contracts goes with the business Business is well established For pricing and other info please email your questions to ridgeriders1gmailcom

CLASSIFIED ADS FREE FOR NCSG MEMBERSMembers can run one 35 word classified free each year Regularly classified ads are $2word or $1word for NCSG members Classified ads are non-commissionable and must be pre-paid To place a classified ad please contact Megan McMahon at mmcmahonncsgorg or (317) 837-1500

Cut To Fit Refractories

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CUSTOM PANELS AVAILABLE CALL FOR DETAILSWe also manufacture fire rings and log lighters

Do you Pre-Screen Your EmployeesLABORCHEX a valuable employment background screening service since 1985 offers discounted pricing to all NCSG members There are no set up fees or minimum orders and many results are completed within 24 hours Members will simply complete a few forms via a secure website after the applicant has authorized the screening by signing a release Results will be provided on the website and by email or fax Not only will NCSG members lower turnover costs enhance safety and security and save $$ from day one - all screenings comply with federal laws and regulations bull Lower Turnover Costsbull Reduce Negligent Hiring Issuesbull Maintain Productive Worksitesbull Enhance Safety amp Securitybull Save $$ from Day One For more information on how to take advantage of this benefit go to the ldquoMembers Onlyrdquo section of wwwNCSGorg to access member benefits and discount information

TwittercomDntMoveFirewood

TweetThatsWhatTreeSaid to spread the message

TwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewood

TweetTweetTweetTweetTweetThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid to spread the messageto spread the messageto spread the messageto spread the messageto spread the messageto spread the message

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Spread the word not the pest

org

National Chimney Sweep Guild2155 Commercial DrivePlainfield IN 46168

1210

NEW CUSTOMERS BUY 2 GET 1 FREEQUALITY SERVICE AND THE BEST PRICES YEAR ROUNDSingle Wall 316L 6 x 25 $288Single Wall 316L 6 x 35 $368Smooth Wall 316L 6 x 25 $313Smooth Wall 316L 6 x 35 $403FOR BULK ORDERS AND MORE SIZES

CALL 877234PIPEVisit our website wwwLifetimeChimneySupplycom

Fire Safety Improved Performance Easy and Effective Cleaning Long-term Preservation

WHY DO YOUR CUSTOMERS NEEDA LIFETIME CHIMNEY LINER

Lifetime chimney liners offer the best protection against dangerous

conditions caused by improperly vented appliances misused

wood stoves poor construction and excessive moisture They improve

draft flow are easy to clean and help extend the life of your chimney

FREESHIPPINGWITH YOUR KITPURCHASE

FREESHIPPINGWITH YOUR KITPURCHASE

Page 10: November 2012

NOVEMBER 12 SWEEPING 9

10 SWEEPING NOVEMBER 12

TechnicalQampA DENNIS DOBBS NCSG

TECHNICAL ADVISORY CHAIR

A

QHow do I keep my employees

from talking too much and

confusing our customers

It is important especially when in front of customers for one person to be the point person for technical explanations In our profession hopefully this person would be a CSIA

Certified Chimney Sweep When a sweep and his helper are in a customerrsquos home it is very common that the homeowner will be talking to the lead sweep while another family member

strikes up a conversation with the helper It is best to instruct the helper not to get too deep in conversation and let the lead person on the job discuss the specifics of the job at hand You might give your employees a signal to be used when noticing that a conversation is getting out of hand For example if the lead sweep notices that the helperrsquos conversation is beginning to stray then a simple gesture such as a cough or rubbing the nose can signal the helper to focus in order to prevent non-pertinent information and confusion

12 SWEEPING NOVEMBER 12

ecently I noted on the NCSG discussion list that a sweep described his business as a ldquoBUBBLErdquo He felt he was inside this bubble because he had no staff members He had a one-man business He felt his only opportunity to interact

with other sweeps in person was the NCSG convention I have often thought of a one man business as a box but his word of bubble is also a good description

The thoughts he expressed caused me to think about the bubble that every owner of a chimney service business is in Our industry has businesses of all sizes from the one man operations up to companies with a multitude of trucks and with even different locations and includes some who operate different businesses altogether And I see success stories with each type but also hear and see the frustrations of each The amazing thing is that no matter the size the business the basic issues faced by the businesses of different sizes will be similar

For instance all business must be concerned with implementation marketing budgets equipment purchases and maintenance among many other things And they each have their own unique issues they have to face depending on size With the larger business comes staff management where to park the equipment payroll and benefit issues and so many other things With the single person business so often the truck is likely parked at the ownerrsquos home and at times the office may be a place at the kitchen table or perhaps a dedicated place in the home The one man company likely finds that vehicles get longer life require fewer repairs and even have a better appearance at times This is a benefit I suppose of the owner being the only one who drives the equipment

But the key thing each and every business owner must remember is the reason they started the businesshellipto deliver to the business owner their dreams And each and every business owner must remember the development of an excellent business model no matter what the size of their business is the road map to their dreams

Are there advantages to each of the diverse types of operations Of course there are And there are disadvantages as well The key thing is that the business owner realizes that no matter what size he decides the business should be he must have a well-conceived business model to succeed

If you donrsquot have a plan and system to manage each of the issues every business faces no matter what size your business is you will continually and inevitably struggle inside your own particular bubble And if you donrsquot have a viable well-thought-out realistic business model chances are you donrsquot have the plan you need to attend to all the facets of the business that determine your ultimate success Itrsquos as simple as that

In the final analysis each of us decides the box or bubble we want to do business within And each must do some thinking outside of that bubble or it can become a large trap

No matter how large or small our business is there is always the need to network with others with similar business models and that face similar challenges This is one reliable way to get out of the confines of your bubble or box There are others

One of the best ways is to network with industry peers is the often-suggested MIX group Often the network may be participating in an industry internet discussion but this does not give you input from the folks that know you know your skills know your hopes and know your dreams Also these folks can know the walls you face in your life that block your goal attainment Networking with other business owners with an intimate knowledge of your business operation can move you miles ahead I highly advise that each person investigate the MIX concept Likely this is one of the leading educational tools along with the recognized methods of attending conventions and conferences The folks that participate in MIX groups obtain tools sometimes they are small tips sometimes they are game changers This concept also gives you the ability to see from the inside just how effective new methods can be for their business models

BY JERRY ISENHOUR OF CHIMNEY amp VENTING

CONSULTANTS IN CONCORD NCCoachrsquos Corner

The

The Bubble

R

NOVEMBER 12 SWEEPING 13

The key thought is success does not result from the size of a business Rather success is the reward that one has when through careful planning and execution their hopes and dreams are fully realized life is good and things are happening as you dreamed when you started

Decide what your bubble is and go realize your dreams As I often say ask the man in the mirror many times he is the one that can truly assist you in where you want to go

About the Author Jerry Isenhour is an industry consultant and coach who authors a monthly article in Sweeping as a service to the industry For more information about Jerry and how he can assist you individually and your business in your quest for success and you ascent to the next level take a look at his web site wwwchimneyandventingconsultantscom He can be contacted at jerrychimneyandventingconsultantscom or by phone at (704) 425-0217 You can also obtain great business tips from his Facebook page Chimney amp Venting Consultants

Dont have the 2012-2013 Sand Hill Wholesale CatalogCall for your free copy

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1-800-958-5497

Visit us on the web wwwsandhillwholesalecom

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We Want To

Say Thanks

For Giving Us Your Support

14 SWEEPING NOVEMBER 12

Itrsquos Not Rock-it Science

I n 1992 my wife and I opened a hearth store in our small town In order to please our customers we try our best to get them the items they want The range quickly went from gas logs glass doors and wood burning stoves to prefabricated fireplaces mantels and surrounds One of the hot new items one of our sales

reps was pushing back then was a pre-manufactured rock surround and separate hearth After selling several of these and placing orders for quite a few more we got a call from our supplier that the manufacturer had gone out of business I thought to myself ldquoWell itrsquos only man-made rock How hard could this product be to duplicaterdquo I soon realized that this endeavor was more complicated than I thought It isnrsquot at all like laying brick it is much more creative and complex

After rocking numerous fireplaces in these past years I have developed my own way of laying man-made stone This type of rock is designed to mimic natural rock but it is only one to two inches in depth Manufacturers of these products estimate that the average weight of such products is approximately ten pounds per square foot making it ideal for interior projects Because of this light weight there is no need to reinforce the floor joist One day I was at a customerrsquos home to do a chimney inspection and was admiring her custom natural stone fireplace and I noticed one attribute that natural stone has That is the depth of rocks The natural light in the room highlighted the shadows created by the stone From this point forward I began to use dark almost black mortar for my scratch coat and for sticking the stones to the wall This color gives the look of depth which closely mimics natural stack stone

Every fireplace is different and I always ask the homeowner what their vision is for their fireplace some are much more elaborate than others I try to always give them what they want not what I want In the photos included you will notice the dark scratch coat and that we install the mantel before the rockwork begins You may also notice that on this job we painted the ceiling and wall black because the sheet rock was not finished by painting this black it made it easier for the painter to cut in around the rocks without getting paint on them We painted the firebox black also which helps bring out the shadowing effect of the dark mortar Many of you may be more experienced in this type of work than I am but many may not have ventured in this area yet If you are interested in doing so just go for it Be creative get your hands dirty and remember itrsquos not rock-it science

Chimney Sense DENNIS DOBBS NCSG

TECHNICAL ADVISORY CHAIR

NOVEMBER 12 SWEEPING 15

ldquoMy company uses most products available to chimney contractors but Firesafersquos products and systems are hands-down the very best and the most profitable Great technical support and their constant improvements make the products even better which makes my company stand out over my competitionrdquo Kevin Knight Chadds Ford Chimney Sweeps PA

TO order call 800 TO order call 800--545545--66076607

infofiresafeinccom infofiresafeinccom wwwfiresafeinccomwwwfiresafeinccom

FireFireGuardGuard Ceramic mortar jointCeramic mortar jointCeramic mortar joint amp resurfacing systemamp resurfacing systemamp resurfacing system

PatentedPatented The most advanced chimney liner in the world

reg

CrownGuardCrownGuard Severe weather crown repair amp protectionSevere weather crown repair amp protection

Centering system for metal chimney liners

When you serve on the NCSG Board of Directors you help lead the chimney industry into the future and can develop leadership management and communication skills that will serve you in your business and personal life You can make an immediate difference in the chimney service industry by helping to determine the organizationrsquos strategic plan and annual budget The new shorter two-year term limits make volunteering easier

NCSG board members are responsible forbull Attending four board meetings each year Two of the meetings are held

at the CSIA Technology Center in Indianapolis (Spring - typically held for three days Summer - typically held for two days) the November meeting is typically held online and via teleconference and the fourth is held immediately before the annual NCSG convention at the host city Travel and lodging expenses are reimbursed for board members attending meetings with the exception of the convention meeting only

bull Participating in the NCSG members-only and board of directorsrsquo electronic discussion lists

bull Communicating with members in region via eNewslinkbull Connecting members to regional legislation affecting the industry

And NCSG board members receivebull Complimentary NCSG Innovation convention registration for you and

your spouse while you serve on the board

bull Networking opportunities at board meetings which help develop life-long friendships with business associates from across the country

The NCSG Governance Committee is now accepting nominations for a representative from NCSG Regions 5 and 6 and one Supplier representative bull Region 5 (Two year term 2013-2015)

Represents Arkansas Colorado Iowa Kansas Louisiana Minnesota Nebraska New Mexico North Dakota Oklahoma South Dakota Texas Wisconsin

bull Region 6 (One year term 2013 - 2014) Represents Voting and Dual members nationwide

bull Supplier Representative (Two year term 2013 - 2015) Represents Supplier and Dual members nationwide

Nomination Deadline - December 4 2012 - Nominations must be mailed to NCSG at 2155 Commercial Drive Plainfield IN 46168 No electronic nomination forms will be accepted

The newly elected directors will be seated at the April 3 2013 board of directors meeting in Branson MO If you would like additional information please feel free to contact NCSG Governance Chair Randy Brooks at hearthhunteraolcom or NCSG Executive Director Mark McSweeney at mmcsweeneyncsgorg

Call for Nominations Board of Directors

16 SWEEPING NOVEMBER 12

Employee or Independent Contractor

BY CHRIS VAN LEEUWEN OF VERACITY INSURANCE SOLUTIONS

Workers compensation is a form of insurance providing wage replacement and medical benefits to employees injured on the job Most employers are required to provide workers compensation and may have potential liability in the event of an employee injury in addition to the financial penalties that may be imposed upon them if they chose not to carry workers compensation coverage

A frequent question received is ldquowho is an employeerdquo It is common for employers to reclassify employees as independent contractors to avoid certain taxes benefits and other liabilities The IRS has developed the ldquo20 Factor Testrdquo to assist employers evaluate whether a worker is an employee or an independent contractor

1 InstructionIs the worker required to comply with employerrsquos instructions about when where and how to work

q Yes q No

2 TrainingIs training required Does the worker receive training from or at the direction of the employer including attending meetings and working with experienced employees

q Yes q No

3 IntegrationAre the workerrsquos services integrated with activities of the company Does the success of the employerrsquos business significantly depend upon the performance of services that the worker requires

q Yes q No

4 Services Rendered Personally Is the worker required to perform the work personally q Yes q No

5 Authority to hire supervise and pay assistantsDoes the worker have the ability to hire supervise and pay assistants for the employer

q Yes q No

6 Continuing Relationship Does the worker have a continuing relationship with the employer q Yes q No

7 Set Hours of Work Is the worker required to follow set hours of work q Yes q No

8 Full-Time Work Required Does the worker work full-time for employer q Yes q No

9 Place of WorkDoes the worker perform on the employerrsquos premises and use the companyrsquos office equipment

q Yes q No

10 Sequence of WorkDoes the worker perform work in a sequence set by the employer Does the worker follow a set schedule

q Yes q No

11 Reporting Obligations Does the worker submit regular written or oral reports to the employer q Yes q No

12 Method of PaymentHow does the worker receive payments Are there regular payments in set amounts

q Yes q No

13 Payments of Business and Travel Expenses Does the worker receive payment for business and travel expenses q Yes q No

14 Furnishing of Tools and Materials Does the worker rely on the employer for tools and materials q Yes q No

15 InvestmentHas the worker made an investment in the facility or equipment used to perform services

q Yes q No

16 Risk of LossIs the payment made to the worker on a fixed basis regardless of profitability or loss

q Yes q No

17 Working for More Than One Company at a Time Does the worker only work for one employer at a time q Yes q No

18 Availability of Services to the General Public Are the services offered to the employer unavailable to the general public q Yes q No

19 Right to Discharge Can the worker be fired by the employer q Yes q No

20 Right to Quit Can the worker quit work at any time q Yes q No

NOVEMBER 12 SWEEPING 17

If you answered ldquoyesrdquo to a high number of the questions above is likely an indication that there is a presence of an employer-employee relationship If a high number is marked ldquonordquo indicates a contractor relationship

A similar test is used in most state to determine status under workersrsquo compensation laws called the ldquoeconomic reality testrdquo This test is often used by the courts to determine independent contractor status and is harder to classify a worker as an independent contractor

In addition to the exposure to possible work related injuries to an ldquoemployeerdquo not being covered the penalties for misclassifying an employee is huge back tax and premiums civil fines interest and other retroactive damages

Refer to the Department of Labor and your local Workforce Departments for more information on the definition of an ldquoindependent contractorrdquo before you reclassify an employee to an independent contractor

About the Author Chris Van Leeuwen has been in the insurance industry since 1985 and is currently the Vice President of SalesCSO at Veracity Insurance Solutions LLC

Member Get a Member Program

Did you know that by promoting membership in the NCSG you help the Guild meet its goals AND you will reap rewards too To take advantage of potential savings on your next NCSG dues simply visit wwwNCSGorg to obtain a copy of the membership application form Make sure you put your name under Item 2 ldquoWho referred you to the NCSGrdquo OR you may send an email to dcorneliusncsgorg and request that NCSG membership information be sent on your behalf to people who should join Please provide the complete contact information ie name address telephone number and email address if available

Your participation in the Member-Get-A-Member program helps strengthen the Guildrsquos membership and allows you to win toobull You get $5000 off membership dues for each new member (1-4

new members)bull You get Free membership Dues (equal to 1 year) when you

recruit 5+ new members

Save some money on your next NCSG dues by simply promoting membership in the NCSG at every opportunity you haveNew Member - has not been a member of the NCSG for at least two (2) years

Hose Master Invented the WheelHose Master Invented the WheelWhen It Comes to Chimney LinersWhen It Comes to Chimney Liners

1964

1983

2000

2012

Pro amp UltraProInvented UltraPro - the only patented roll-lock design light-weight liner with extreme exibility and crush resistance

Redesigned Interlocked Machine TechnologyInnovations are still the core of manufacturing exible chimney liner today

HeavyFlexInvented RectangleFlex OvalFlex and Dial-A-Flex technology

Smooth-N-LiteToday Sam has designed Smooth-N-Lite the light interlocked liner for smoothwall applications Manufactured on the same machine technology he invented in 1964

Meet Sam Foti Hose Master CEO engineer and innovator

In 1964 Sam got involved with interlocked products Identifying the problems associated with manufacturing the hose Sam redesigned the tooling and machinery to not only produce a consistent interlocked hose but to also speed-up the production

Today the results of Sams ingenuity is the technology used throughout the industry in the production of interlocked products His designs not only changed the way that stripwound hose is made but the way that it is used and perceived in the industry

redesigned the tooling and machinery to not only produce a consistent interlocked hose but to also speed-up the production

Today the results of Sams ingenuity is the technology used throughout the industry in the production of interlocked products His designs not only changed the way that stripwound hose is made but the way that it is used and perceived in the industry

SmoothNLite Adindd 2 71212 335 PM

HomeSaverreg Smooth-N-Litetrade Fills the Smoothwall Niche

5-8 Diameters Light 010 stainless strip Available in 304 and 316 stainless steel alloys Interlocked seams are easy to flex Smooth inner wall Crush resistant No memory Ideal for smoothwall application

Now smoothwall liner doesnt have to be stiff and clumsy Because HomeSavers new Smooth-N-Lite gives you smooth without the headache Nestling right into HomeSavers famous family of UltraPro Pro RoundFlex RectangleFlex OvalFlex and Dial-A-Flex liners our new 010 Smooth-N-Lite gives you the superior weight flexibility and strength you need for smooth liner applications

6 times 25 (304-Alloy)

WITH SHIPPING$36786

~Free Freight bull On orders of $1800 or morebull 65rsquo of liner liner and components ship free

Speed Service Selection 8002473305 bull wwwcopperfieldcom

SmoothNLite Adindd 3 71212 335 PM

1964

1983

2000

2012

Pro amp UltraProInvented UltraPro - the only patented roll-lock design light-weight liner with extreme exibility and crush resistance

Redesigned Interlocked Machine TechnologyInnovations are still the core of manufacturing exible chimney liner today

HeavyFlexInvented RectangleFlex OvalFlex and Dial-A-Flex technology

Smooth-N-LiteToday Sam has designed Smooth-N-Lite the light interlocked liner for smoothwall applications Manufactured on the same machine technology he invented in 1964

Meet Sam Foti Hose Master CEO engineer and innovator

In 1964 Sam got involved with interlocked products Identifying the problems associated with manufacturing the hose Sam redesigned the tooling and machinery to not only produce a consistent interlocked hose but to also speed-up the production

Today the results of Sams ingenuity is the technology used throughout the industry in the production of interlocked products His designs not only changed the way that stripwound hose is made but the way that it is used and perceived in the industry

SmoothNLite Adindd 2 71212 335 PM

HomeSaverreg Smooth-N-Litetrade Fills the Smoothwall Niche

5-8 Diameters Light 010 stainless strip Available in 304 and 316 stainless steel alloys Interlocked seams are easy to flex Smooth inner wall Crush resistant No memory Ideal for smoothwall application

Now smoothwall liner doesnt have to be stiff and clumsy Because HomeSavers new Smooth-N-Lite gives you smooth without the headache Nestling right into HomeSavers famous family of UltraPro Pro RoundFlex RectangleFlex OvalFlex and Dial-A-Flex liners our new 010 Smooth-N-Lite gives you the superior weight flexibility and strength you need for smooth liner applications

6 times 25 (304-Alloy)

WITH SHIPPING$36786

~Free Freight bull On orders of $1800 or morebull 65rsquo of liner liner and components ship free

Speed Service Selection 8002473305 bull wwwcopperfieldcom

SmoothNLite Adindd 3 71212 335 PM

20 SWEEPING NOVEMBER 12

Letrsquos start with a few questions Have you noticed the Yellow Pages have become thinner with every new release Do you come across fewer flyers for services in your area Do you see fewer ads on TV for local businesses than you did a year ago Chances are you answered lsquoyesrsquo to at least one of these

Why the migration happened

But now we know the cause ndash In 2012 the average person is far more likely to search for a service online rather than offline The Internet has made it more convenient for us to look up services and in doing so has caused a major shift in the way all businesses should market their services

When one of your customers needs your services you want them to call you In 2000 if they didnrsquot have your phone number memorized they would grab the Yellow Pages and look you up In 2012 if a customer doesnrsquot know your number off the top of their head they are likely to Google you to find your contact info If you havenrsquot made an investment to show up on Googlersquos ldquoPage Onerdquo your competitorrsquos contact information might be displayed before yours ndash even if a customer types in your exact business name

So when Mr and Mrs Smith need their chimney cleaned this fall they arenrsquot going to look up local chimney sweeps in the Yellow Pages ndash they are going to do an Internet search for chimney sweeps in their area and choose a company that seems reliable and professional This happens millions of times every day and not surprisingly has led to many businesses spending their marketing dollars online rather than investing in ldquoold schoolrdquo forms of marketing Tips on what NOT to do

Ten years ago it made perfect sense to market on billboards and in the Yellow Pages but times have changed Businesses that continue to only focus on ldquoold schoolrdquo forms of marketing will find their lead flow diminishing On the other hand successful business owners are able to adapt to changes in consumer trends and todayrsquos consumers are online

As for those companies that happen to still be benefiting from the Yellow Pages thatrsquos great ndash as long as they balance their budget accordingly for this type of media Chances are

Yellow Pages marketing wonrsquot sustain itself much longer so be prepared to move marketing dollars online in the near future There are also many companies that rely on referral customers and word-of-mouth marketing but when potential customers hear about your business they are likely to look your company up online first and you need to make sure yoursquore showing up

Where to begin

For those businesses looking to get their feet wet in online marketing consider starting with basic search engine optimization (SEO) For example ensure that the services you provide are all listed on your Website especially in any headers Same goes for any areas you service ndash Be sure to list those as well (but donrsquot overdo it or it will look messy) Claim your business listing on Google and build up your Facebook Business Page These are all free strategies that you can use to boost your online presence

Depending on the competition in your area this might not be enough to get you on Page One of Google which is where you want to be Businesses looking to maximize their online marketing should consider advanced SEO (Meta tags inbound links) or a Pay-Per-Click service In order to compete in higher traffic target areas these are often necessities Remember all the other chimney sweeps in your area are aiming for Page One placement as well There just isnrsquot enough room for everyone

If you are busy and canrsquot spend your own time managing your online marketing there are many companies that can do it for you ndash you probably hear from them and their ldquoguaranteedrdquo results on a daily basis But be wary about which one you decide to work with Do your research and make sure you find a company you can trust At the end of the day if you have an online marketing plan and are focused on making it grow your business is in great shape

Alain Parcan is the Manager of Marketing for Market Hardware Inc (wwwMarketHardwarecom) and contributed this article Alain is experienced in the fields of Internet Marketing and small business marketing Market Hardware helps Chimney Sweep businesses compete on the Web and offers special discounts for NCSG members Ask Alain any Website or Internet Marketing question by emailing alainmarkethardwarecom or calling 888-381-6925

The Great Marketing Migration

BY ALAIN PARCAN OF MARKET HARDWARE

CSIA Update wwwCSIAorg

Publication for CSIA Certified Chimney Sweepregs

ADVERTISEMENT

INDIANAPOLIS - The United States District Court for the Northern District of Florida has issued a Permanent Injunction and Order on behalf of the Chimney Safety Institute of Americareg (CSIA) against James Joyner Absolute Chimney Sweeps Advanced Fireplace Technicians Chimney Doctor Fireplace Doctor and Orlando Chimney Doctor and any business entity performing chimney cleaning in which Joyner has an ownership interest or control

The order comes after CSIA brought legal action against Joyner in 2012 for repeated unauthorized use of CSIArsquos registered

trademarks including the CSIA Certified Chimney Sweepreg mark on websites and other marketing materials for multiple businesses

ldquoThis is a particularly satisfying victory in that this offender was using our trademark without authorization to inaccurately represent his sweeps in several states as being certified by CSIArdquo says CSIA Executive Director Mark McSweeney CAE

In a settlement agreement Joyner has paid CSIA an undisclosed sum and is indefinitely prohibited from applying for

certification from CSIA and from using CSIArsquos certification logo in conjunction with any of his current or future chimney sweeping businesses

ldquoCSIA Certified Chimney Sweeps work hard to earn and maintain their credential and we owe it to them and to the consuming public who rely on what that credential stands for to protect its legitimacy and credibilityrdquo says CSIA President John Pilger ldquoCSIA is proud of our consistent track record of enforcing the use of our valued trademarkrdquo

Federal ruling protects Chimney Safety Institute of America registered trademark from repeated unauthorized useOrder results in undisclosed settlement paid to CSIA

AlabamaDustin Doty bull The Fireplace Service Center bull Fort Payne

ArizonaAustin Retrum bull Affordable Chimeny Sweep bull Vail

CaliforniaThomas Kezas bull Chim Chiminey Sweep bull Vista

ColoradoMark Roberts bull Chimney Sweeps of America bull Littleton

ConnecticutChristopher Gonsalves bull Millstream Construction bull HebronDavid Heissenbuttel bull DMH amp Associates Inc bull WiltonChad Mitchell bull Northeastern Chimney LLC bull West Hartford

IdahoJoel King bull Kings Roofing Inc bull Mountain Home

IllinoisRichard Moore bull Jiminy Chimney Sweep amp Service bull Lake in the Hill

IndianaTom Meredith bull SaverSystems bull Richmond

KentuckyJoshua Moore bull Mt Sterling

MarylandTJ Davis bull Clean Sweep of AA Co Inc bull MillersvilleBrandon Mowell bull Magic Mountain Inc bull ThurmontChris Anderson bull Monocacy Chimney Care bull MyersvilleBrandon Green bull Monocacy Chimney Care bull Myersville

MassachusettsKevin Cabral bull Ash Away Hearth amp Chimney bull Dartmouth

MissouriBill Bonney bull Bill Bonney Chimney Sweep Service bull Jackson

New HampshireJoseph E Olisky Jr bull Tom Cady Chimney Sweep LLC bull Lebanon

New JerseyRaymond Bond bull Mercer County Chimney

Services bull HamiltonNorth DakotaAnthony Bach bull Cinderfellarsquos bull LidgerwoodOhioTom Rhine bull Chim Cheroo Chimney Sweeps bull GreenwichMichael Lentz bull Eastside Fireplace amp Contracting bull CygnetRobert Wickard bull Eastside Fireplace amp Contracting bull Cygnet

OregonEric Johnston bull American Chimney amp Masonry Inc bull PortlandBryan Wright bull American Chimney amp Masonry Inc bull Portland

PennsylvaniaRon Renninger bull Chester County Hearth amp Home bull Elverson

VirginiaChris Prouty bull Proutyrsquos Chimney Sweep Inc bull Leesburg

WisconsinBrad Freimuth bull The Chimney Guy LLC bull MenashaLuke Maynard bull The Chimney Guy LLC bull Menasha

Congratulations to Our New CSIA Certified Chimney Sweeps

October 12 2012

From Mark McSweeney CAE

Executive Director of the Chimney Safety Institute of America

and the National Chimney Sweep Guild

Earlier this morning NBCrsquos Today Show aired a segment featuring

an undercover investigation on chimney sweeps The Today Show

ldquostingrdquo operation took place at a home in the Northeast where

chimney sweeps were called in for a routine sweeping When

sweeps did not provide a thorough inspection of the homersquos

chimney when recommending repairs or service Today Show

reporters and producers confronted them about their tactics

Ashley Eldridge Chimney Safety Institute of America (CSIA)rsquos

Director of Education served as the lead technical expert for the

segment In his role as Director of Education Ashley is responsible

for the administration of the CSIA Certified Chimney Sweepreg

credentialing program and is a regular spokesperson for CSIA

When presented with the opportunity to participate we knew that

it was our responsibility to help educate the public about what to

expect when hiring a chimney sweep for regular maintenance It is

CSIArsquos mission is to encourage public awareness of issues relating

to chimney and venting performance and safety This segment

serves as a great reminder that homeowners need to do their

homework before inviting contractors into their home

In response to the segment both the Chimney Safety Institute

of America and the National Chimney Sweep Guild have issued

statements to the media introducing the organizationsrsquo programs

as the standard for the industry and outlining steps to take to

verify industry memberships and credentials We believe that the

segment on the Today Show and the industryrsquos response to the

segment will open the door for continued conversations about how

to hire a qualified ethical chimney professional

We encourage you to take this opportunity to proactively share

your experience and credentials with your customers Just like

in any service industry while there may be a few bad apples we

know there are far more of you out there who bring a high level of

professionalism and ethical accountability to the trade To confidently

demonstrate to the consumer that you are among the best of the

best here are a few ways that you can set yourself apart

An Open Letter to the Chimney Service Industry

bull Verify that your contact information is accurate and up-to-date

online at wwwNCSGorg andor wwwCSIAorg

bull Verify that your membership and credentials are accurate and

up-to-date on your own website

bull Invite your customers to verify your memberships and

credentials online at wwwNCSGorg andor wwwCSIAorg

Doing so helps to diminish the impact of competitors who

falsely claim to have those same credentials

bull Provide your customers with references

bull Have a valid certificate of insurance available upon request

bull If your company is a member of NCSG remind your

customers that you have signed the NCSG Code of Ethics

bull If you have CSIA Certified Chimney Sweeps on staff remind

your customers that each individual has signed the CSIA Code

of Ethics and be sure that they are each carrying their photo

identification cards

Both the National Chimney Sweep Guild and the Chimney

Safety Institute of America are here to support the industry

by reminding homeowners of the need for annual chimney

inspections and to help homeowners make informed decisions

about the professionals who will perform those services We

believe that our media outreach brings awareness to these

issues and hope that you through your affiliation with NCSG

and CSIA will benefit from more informed customers

All the best for a safe and successful season

Mark T McSweeney CAE

Executive Director

National Chimney Sweep Guild wwwncsgorg

Office (317) 837-1500 Fax (317) 837-5365

Chimney Safety Institute of America wwwcsiaorg

Office (317) 837-5362 Fax (317) 837-5365

NCSG and CSIA Partners in the Future of Chimneys amp Venting

in America

ADVERTISEMENT

QR code generated on httpqrcodelittleidiotbe

Now you can access more of the industryrsquos favorite seminars in a self-paced online format Itrsquos easy with CSIArsquos eLearning program mdash offered every week

Need to renew your CSIA Certified Chimney Sweep credential You

can now earn all of the CEUs entirely online We offer individual

sessions in affordable bundles so you can earn just the CEUs you

need $39 per session $99 for 3 sessions or $149 for 5 sessions

Ready to get started Learn more and register right now

W W W C S I A O R G E L E A R N I N G( 3 1 7 ) 8 3 7 - 5 3 6 2

Good for you your business and your busy schedule

Online review sessions also available weekly

Now you can access more of the industryrsquos favorite seminars in a self-paced online format Itrsquos easy with CSIArsquos eLearning program mdash offered every week

Need to renew your CSIA Certified Chimney Sweep credential You

can now earn all of the CEUs entirely online We offer individual

sessions in affordable bundles so you can earn just the CEUs you

Good for you your business and your busy schedule

ADVERTISEMENT

CSIA 2013Education CalendarAs of 102212 - Schedule subject to change Please contact the Chimney Safety Institute of America prior to making travel arrangements

Register today at wwwCSIAorg or call us at (317) 837-5362

Hate to travel CSIArsquos online education is now oered weeklyCSIA Certication Review Sessions Chimney Physics Lining Masonry with Stainless Steel and eLearning

The CSIA Technology Center is located near Indianapolis Indiana

National Chimney Sweep Training School April 29 ndash May 4 2013 | CSIA Technology Center

June 24 ndash 29 2013 | CSIA Technology Center

August 12 ndash 17 2013 | CSIA Technology Center

September 30 ndash October 5 2013 | CSIA Technology Center

Fundamentals of sweeping and inspection of chimney systems equipment operation health and safety considerations and step-by-step instruction in codes clearances standards and practices

Installing and Troubleshooting Gas Hearth AppliancesJuly 15ndash19 2013 | CSIA Technology Center

Service and installation including appliance standards combustion requirements pipe sizing and installation troubleshooting carbon monoxide testing and fuel conversion

CEUs 4-T 4-CS 4-HS 4-CL NFI CEUs 16 T

Chimney Physics March 4-5 2013 | CSIA Technology Center

Diagnosis and resolution of chimney performance problems solving air pressure problems identifying the symptoms of indoor air pollutants

determining combustion air requirements for vented appliances in a two-day in-person formatCSIA CEUs 3-T 3-CS 3-HS 3-CL NFI CEUs 4 E

Inspection and Report WritingMay 16ndash17 2013 | CSIA Technology Center

Chimney inspections and evaluations report writing including regional and environmental

inuences eective photo documentation digital organization and administrative procedures

CSIA Certied Chimney Sweepreg Review amp ExamJanuary 25 2013 | Jamison Masonry Restoration - Oreland PA

February 8 2013 | CSIA Technology Center

March 15 2013 | Orlando FL

April 3 2013 | Branson MO

April 26 2013 | Manchester NH

May 3 2013 | Scranton PA

June 7 2011 | CSIA Technology Center

June 28 2013 | Richmond VA

July 9 2013 | Oceanside CA

August 2 2013 | CSIA Technology Center

August 9 2013 | Kansas City MO

September 13 2013 | Atlantic City NJ

October 18 2013 | Latham NY

November 15 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the exams The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125-CS 125-HS 125 CL NFI CEUs 6 T

| CSIA Technology Center

CSIA Certied Dryer Exhaust Technicianreg Review February 7 2013 | Arlington VA

April 3 2013 | Branson MO

August 1 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the CSIA Certied Dryer Exhaust Technicianreg exam The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125 CS 1-HS 1-CL NFI CEUs 4 E

NOVEMBER 12 SWEEPING 25

ProgressiveProgressivePerksBY DEBBIE CORNELIUS

MEMBERSHIP DEVELOPMENT COORDINATOR

Cheaper ndash Is It Always Better

A few years ago one of the NCSG Board members decided to change his general liability insurance from Stratus Insurance now known as Veracity Insurance Solutions to a local agent who was able to get them general liability insurance for less money than his company was paying through Stratus Unfortunately he had a claim and found he was not covered properly The claim was denied costing them Shortly after he renewed coverage through Stratus and has been with them ever since

So often we have a tendency to only look at what it is going to cost us that we donrsquot read the fine print to see just exactly what the product wersquore buying entails and covers There are some very important items you need to make sure your current policy covers

bull Are you covered for incidents involving creosote andor sootbull Are you classified correctly to reflect the work you performbull Does your current policy provide coverage for inspectionsbull Are your limits of liability adequate

Veracity Insurance Solutions includes coverage for creosote in their insurance package This package also includes installationtool coverage that covers the owner and employeersquos tools as well as equipmentproduct the insured is contracted to install

If you prefer to deal with a person who handles your auto and other personal insurance Veracity will be happy to work with your local insurance agent

and it wonrsquot cost you any extra Contact Veracity today to see how they can meet your needs

Chelsea Ciena Program UnderwriterVeracity Insurance Solutions866-395-1308Chelseaveracityinscom

Made in the USA | Est 1998 | 8003352534 | whitecapscom

Wood amp Pellet Stoves and InsertsWe have a wide range of wood amp pellet stoves to fit any application In stock ready to ship Order by 3 PM EST and it ships the same day

NXT- I Wood Stove FP - 45 Pellet Stove

MonacoWood Burning Fireplace

XTD 15 IWood Insert

Purchase any Flame Stove or Insert between now and 123112 and receive a free grillgriddle or firewood moisture meter

OR

FREE WITHPURCHASE

CSIA 2013Education CalendarAs of 102212 - Schedule subject to change Please contact the Chimney Safety Institute of America prior to making travel arrangements

Register today at wwwCSIAorg or call us at (317) 837-5362

Hate to travel CSIArsquos online education is now oered weeklyCSIA Certication Review Sessions Chimney Physics Lining Masonry with Stainless Steel and eLearning

The CSIA Technology Center is located near Indianapolis Indiana

National Chimney Sweep Training School April 29 ndash May 4 2013 | CSIA Technology Center

June 24 ndash 29 2013 | CSIA Technology Center

August 12 ndash 17 2013 | CSIA Technology Center

September 30 ndash October 5 2013 | CSIA Technology Center

Fundamentals of sweeping and inspection of chimney systems equipment operation health and safety considerations and step-by-step instruction in codes clearances standards and practices

Installing and Troubleshooting Gas Hearth AppliancesJuly 15ndash19 2013 | CSIA Technology Center

Service and installation including appliance standards combustion requirements pipe sizing and installation troubleshooting carbon monoxide testing and fuel conversion

CEUs 4-T 4-CS 4-HS 4-CL NFI CEUs 16 T

Chimney Physics March 4-5 2013 | CSIA Technology Center

Diagnosis and resolution of chimney performance problems solving air pressure problems identifying the symptoms of indoor air pollutants

determining combustion air requirements for vented appliances in a two-day in-person formatCSIA CEUs 3-T 3-CS 3-HS 3-CL NFI CEUs 4 E

Inspection and Report WritingMay 16ndash17 2013 | CSIA Technology Center

Chimney inspections and evaluations report writing including regional and environmental

inuences eective photo documentation digital organization and administrative procedures

CSIA Certied Chimney Sweepreg Review amp ExamJanuary 25 2013 | Jamison Masonry Restoration - Oreland PA

February 8 2013 | CSIA Technology Center

March 15 2013 | Orlando FL

April 3 2013 | Branson MO

April 26 2013 | Manchester NH

May 3 2013 | Scranton PA

June 7 2011 | CSIA Technology Center

June 28 2013 | Richmond VA

July 9 2013 | Oceanside CA

August 2 2013 | CSIA Technology Center

August 9 2013 | Kansas City MO

September 13 2013 | Atlantic City NJ

October 18 2013 | Latham NY

November 15 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the exams The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125-CS 125-HS 125 CL NFI CEUs 6 T

CSIA Certied Dryer Exhaust Technicianreg Review February 7 2013 | Arlington VA

April 3 2013 | Branson MO

August 1 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the CSIA Certied Dryer Exhaust Technicianreg exam The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125 CS 1-HS 1-CL NFI CEUs 4 E

26 SWEEPING NOVEMBER 12

REGION 5

REGION 6

NCSG Charter Members

Paul Bourque Huntsville AL

Don Leavitt San Diego CA

David Harris Broken Arrow Oklahoma

Dan Wheeler Santa Rosa CA

John Cline Menlo Park CA

Dale Meisinger N Augusta SC

Alan Hisey St Louis MO

Eva B Horton Greenwich CT

Harry Richart Hasbrouck Heights NJ

NewNCSGNewNCSGMembers

REGION 2

REGION 1

REGION 4

REGION 3

NCSG REGIONS

REGION 1

Connecticut Vermont Massachusetts New York Maine Rhode Island New Hampshire

REGION 2

Delaware District of Columbia Maryland New Jersey Pennsylvania

REGION 3

Alabama Florida Georgia Mississippi North Carolina South Carolina Tennessee Virginia West Virginia

REGION 4

Illinois Indiana Kentucky Michigan Missouri Ohio

REGION 5

Arkansas Colorado Iowa Kansas Louisiana Minnesota Nebraska New Mexico North Dakota Oklahoma South Dakota Texas Wisconsin

REGION 6

Alaska Arizona California Hawaii Idaho Montana Nevada Oregon Utah Washington Wyoming

CONNECTICUTLorenzo Costa bull Diamond Duct Inc bull LindenhurstBernadette A Singh bull Wellworth Maintenance Corp bull BayshoreWesley J Harvey bull Harvey Wesley J bull Eden

MARYLANDGary Clift bull Fire-Safe Chimney SweepsGT Clift Inc bull Pasadena

PENNSYLVANIAH Richard Garten bull Above All Chimney Sweeps bull Seasterville

NEW JERSEYRaymond Bond bull Mercer County Chimney Services bull Hamilton

GEORGIAArvydas Didas bull Atlanta Chimney Worx LLC bull AtlantaJonathan Clements bull Atlanta Fireplace Specialists bull Atlanta

ILLINOISRichard M Moore bull Jiminy Chimney Sweep amp Service bull Lake in the Hills

OHIOMichael Lentz bull Eastside Fireplace amp Contracting bull CygnetKenneth Jackson bull 360 Home ServicesFireplace Pros bull Columbus

MICHIGANDustin Meyers bull Grand Rapids Air Duct amp Chimney bull Comstock

TEXASWilliam Vehon bull 1st Choice Chimney LLC bull Flower Mound

COLORADOSean Peck bull Ashes Away LLC bull Durango

CALIFORNIA Erik Hvolboll bull Carmichael Chimney Sweep bull SacramentoSteve Adcock bull Able Hearth and Home bull Antioch

NOVEMBER 12 SWEEPING 27

The 2012 ndash 2013 offers are being added daily in the ldquoMembers Onlyrdquo section of the NCSG website at wwwNCSGorg So start checking for these new offers each week These coupons will be good until June 30 2013

Airjet Division of Continental Industries bull Alpha American Company bull Condar Company bull Copperfield Chimney Supply bull Duct Cleanersrsquo Supply bull Dynacote LLC bull Earthcore Industries LLC bull ENERVEX Inc bull Firesafe Industries bull Fireside Distributors bull HY-C

Company bull Lifetime Chimney Supply bull Lindemann Chimney Supply bull Matters of the Hearth bull Meyer Machine amp Equipment bull National Chimney Supply bull Olympia Chimney Supply bull SaverSystems bull Smoktite LLC bull SNEWS ndash The Chimney Sweep News bull

Stove Builder International Inc (SBI) bull Ventech Industries Inc bull Wakefield Brush bull Wohler USA Inc bull Z-Flex

These are just a few of the many offers available to you as a member of the National Chimney Sweep Guild Visit wwwNCSGorg to learn more and to start saving

2012 ndash 2013 SWEEPS ADVANTAGE COUPON PROGRAM

Referral Reward for Non-Profits

Your non-profit can benefit when new NCSG Members mention your organization under Item 2 ldquoWho referred you to the NCSGrdquo on the NCSG membership application or you may send an email to membershipncsgorg and request that NCSG membership information be sent on your behalf to companies who should join Please provide the complete contact information ie name address telephone number and email address if available

Eligible Organizations Non-profit organizations (ie State and Regional Chimney Sweep Guilds HPBA Affiliates)

Referral Reward $100 per New NCSG Voting or Dual Member

Reward Earned Upon receipt of NCSG membership application and payment (full or first installment)

Reward Paid Paid to the organization within 10 business days of receipt of membership application and payment

New Member - Has not been a member of the NCSG for at least two (2) years

Airjet Div of Continental Industries

SAVE UP TO $13150 off Suggested Retail of any 8-inch All Fuel Decorative Chimney

Housing Kits

SAVE UP TO $11150 off Suggested Retail of any 6-inch All Fuel Decorative Chimney

Housing Kits

SAVE UP TO $10850 off Suggested Retail of any B-Vent (Gas) Decorative Chimney

Housing Kits ndash 48rdquo by 17rdquosquare

SAVE UP TO $9150 off Suggested Retail of any B-Vent (Gas) Decorative Chimney

Housing Kits ndash 36rdquo by 17rdquo square

CONDAR COMPANY

SAVE UP TO 4040 OFF Retail for Condar Custom-made Mesh Fireplace Screens for big

and odd size installs

SAVE UP TO $75FREE Design Service on a Condar Custom- Designed Stovepipe

Thermometer

SAVE UP TO ndashSavings Vary FREE shipping and a FREE pair of black screen pulls when you buy Condar Mesh Fireplace Screens (in stock sizes of 16rdquo to 36rdquo height)

Matters of the Hearth

SAVE UP TO $250 $250 off your first Quali-Fyre Purchase

SAVE UP TO $300 FREE shipping on first purchase

SAVE UP TO $250 FREE upgrade to a red firebrick interior

Effective September 1 2012

28 SWEEPING NOVEMBER 12

Congratulations - you all have accomplishments You support your family your employees and their families your vendors and you provide comfort and safety for your customers

So why do I run into far too many business owners who seem to have the ldquoWhat is your business worthrdquo question hanging over them like ominous rain clouds forming on the horizon

Do you feel pressure to increase the value of your business without fully understanding why what to do how to do it and when to do it

You have the opportunity to take your business and your life into any direction you choose So letrsquos start with the why ndash why are you in business today

Do you just love what you do Is your business a place to escape from issues you donrsquot want to deal with Do you need to continue to build wealth for retirement Does your why include consideration for family partners or co-owners or key employees or customers

For most the decision to sell or keep a business in the family is for retirement reasons It could also be to transition into a new business or career change such as a transition into a smaller

less stressful business or consulting role Perhaps you are seeking more diversity or less risk in your assets

Take out a piece of paper and write down your rdquowhysrdquo You may find that this does not take long to complete and can take a load off of your mind

Now what can you do Take a second piece of paper and write down why you would want to pass on or sell your business This is a great exercise to complete

You may uncover concerns about burning out becoming ill or injured lawsuits regulation or a host of other issues that just are not fun to deal with Are these concerns sapping your energy preventing you from making positive contributions to your business

Everyone has this tradeoff ndash life versus business Is giving up your life for your business worth it

At this point it is easy to fall into a pessimistic trap ndash get depressed and stop the process Or worse start blaming other people and become paralyzed in your day to day activities Have others told you that you have been a bit grumpy or tense lately

Business Valuation ndash Why What How When

BY BRIAN NOE CHFCreg CLTC

NOVEMBER 12 SWEEPING 29

Now is the time to take out a third piece of paper and write up a gratitude list What are you grateful for You should easily be able to come up with at least 100 people activities memories accomplishments and the beat goes on

Your gratitude list should enable you to throw the lsquopessimistic whysrsquo out the window and move on to a life you can look forward to

How do you want to live your life after you leave your business What are your financial requirements to achieve your goals This may seem like an arduous task but can be completed in just several hours with the right approach

Wouldnrsquot it be great if you found out you are in a position to lsquoretirersquo or lsquotransitionrsquo to a new endeavor NOW with little effort

The freedom to know what you want to do and what you need to do to fulfill it should give you your emotional time and enthusiasm back to move on to developing and implementing a plan

How to do what you need to do is a set of circumstances that is unique to you We do not have the space here to include even the basics of business and life valuation 101

The recommendation I want to make is to start this process NOW It will only take a few hours to answer the why questions ndash and only several hours more to determine what you need to do to achieve your why

Start the above and you can start to see the day when you your family and important others are finally rewarded for all of your hard work and sacrifice

Let Life Happen ndash Enjoy It

About the Author Brian Noe of MW Financial Group Ltd was a guest speaker at the NCSG 2011 convention held in Hartford CT where he discussed How to Get Out of Business and The Economy and Animal Spirits Brian has a son Eric who served four years in the US Army Eric is ranked first in his class with a degree in Computer Science is working in his field and plans on attending graduate school in 2013 His daughter Kara recently graduated undergraduate school with distinction and is planning to attend graduate school to become a Physiciansrsquo Assistant Brian thoroughly enjoys helping others spend more time with their families and friends while becoming financially successful He can be reached at (860) 606-0834 or Brian_NoeMWFinancialcom

hellip when opportunity calls we answer 1-800-875-8118

wwwcomnetmessagecom

Benefits of Answering Service

Award Winning Telephone Agents

Never Miss A Call

Better Time Management

Appointment Scheduling

Affordable

NCSG Innovation 2013 bull April 4-7 bull Branson MO

Company___________________________________ Address ____________________________________ City State ZIP ________________________________ Phone ______________________________________Fax ________________________________________Email _____________________________________ Check here to opt-in to email from exhibitors

REGISTRANT INFORMATION Please write name as you would like it to appear on your badge Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________ Registration Total $ ___________________

Showboat Branson Belle Tickets ($29each) Qty _______ Cruise Total $ ___________________ 2013 Convention Patch ($3each - Pickup on-site) Qty ________ Patch Total $ ___________________ PROMO CODE ___________________ $ ___________________

Payment Method Check ___________________ Visa MC AmEx

Account __________________________________ Card Security Code _____________ Exp __________Name on Card _______________________________ Signature ___________________________________

PAYMENT INFORMATION

GRAND TOTAL

For Office Use Only O2CR C2F AUTH _______________OrgID ________________ Profile ID ___________________RECrsquoD BY _____________ DATE ______________________

Advanced convention registation closes March 14

STANDARD RATES

Until 1913

11013- 21413

After21413

Primary $499 $549 $599Spouse 299 349 3991st Additional 449 499 5492nd Additional 399 449 4993+ Additional 349 399 449Single Day 279 279 279Banquet Only 89 89 89Tradeshow Only 79 79 79Child banquet tickets are available for kids 12 and under

NCSG MEMBER RATES

Until 1913

11013- 21413

After21413

Primary $399 $449 $499Spouse 199 249 2991st Additional 349 399 4492nd Additional 299 349 3993+ Additional 249 299 349Single Day 179 179 179Banquet Only 69 69 69Tradeshow Only 49 49 49Senior Members $100 $100 $100

MAIL TO National Chimney Sweep Guild 2155 Commercial Drive Plainfield IN 46168

FAX TO (317) 837-5365 CALL (317) 837-1500

REGISTER ONLINE NCSGorginnovationNCSG also accepts direct debit payments

Please contact Candice Bradbury at (317) 837-1500 or cbradburyncsgorg for more information

Cancellations must be made in writing and sent toNCSG 2155 Commercial Drive Plainfield IN 46168

Refund Policy Prior to 1913 90 11013-21413 75 No refunds are available after 21413

Chartered Cruise and Dinner ShowShowboat Branson Belle

-- Additional Registration Required --$29person - Join us aboard the Showboat

Branson Belle on the evening of April 4 for the spectacular ldquoMade in the USArdquo dinner show and a two-hour cruise on Table Rock Lake

No matter how you define success you will find something at NCSG Innovation 2013 that will stretch your imagination test your technical abilities and get that light bulb over your head to appear

From many perspectives one common theme has tied together all of NCSGrsquos convention and trade show events That theme is innovation Innovation is ldquodoing outside of the boxrdquo to make both work and personal lives more comfortable and enjoyable American chimney service businesses must remain on the cutting edge of innovation and our convention is your ticket to a more successful future

About BransonThe NCSG Innovation 2013 Convention and Trade Show will be held at the Chateau on the Lake in Branson Missouri Branson is located 40 miles south of Springfield and nestled in the heart of the Ozark Mountains Southwest Missouri is home of some of the most picturesque and breathtaking natural views in the country Rest assured we realize that we may have a little competition for our attendeesrsquo attention and wersquore working on creative ways to keep them engaged and on the tradeshow floor

About Chateau on the LakeThe Chateau on the Lake Resort Spa amp Convention Center in Branson Missouri is perfect for all kinds of stays Pack up the family - small dog included - and come for a vacation No matter what type of get-away you seek our extraordinary ldquoCastle in the Ozarksrdquo is here for you

Chateau on the Lake in Branson is the only AAA Four-Diamond Lake Resort in Missouri It has complimentary indoor and outdoor parking three amazing res-taurants first class relaxation at Spa Chateau and a full service Marina on Table Rock Lake

Hotel reservations are now being accepted for NCSG Innovation 2013 at Chateau on the Lake in Branson MO Just call 1-888-333-LAKE (5253) and mention that yoursquore with the National Chimney Sweep Guild to lock in rates starting at $129 for a mountain view and $134 for a lake view

NCSG Innovation 2013April 4-7 at Chateau on the Lake in Branson MO

For more info visit wwwNCSGorginnovation

Chartered Cruise and ldquoMade in the USArdquo Dinner Show

Showboat Branson Belle -- Additional $29person Registration Required --

Join fellow sweeps and industry friends for a two-hour chartered dinner cruise aboard the Showboat Branson Belle The eveningrsquos entertainment is a show called Made In The USA featuring Janice Martin the worldrsquos only aerial violinist and the five-member all-male vocal group The ShowMen in a patriotic musical tribute to America NCSG Innovation 2013 attendees and guests can experience this ALL-IN-ONE dinner show and cruise at a significantly discounted rate which has been even further discounted through a generous sponsorship from Olympia Chimney Supply Chartered Cruise and Dinner Show tickets are available for an additional fee ($29person) through the regular registration process

NCSG Innovation 2013 bull April 4-7 bull Branson MO

Company___________________________________ Address ____________________________________ City State ZIP ________________________________ Phone ______________________________________Fax ________________________________________Email _____________________________________ Check here to opt-in to email from exhibitors

REGISTRANT INFORMATION Please write name as you would like it to appear on your badge Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________ Registration Total $ ___________________

Showboat Branson Belle Tickets ($29each) Qty _______ Cruise Total $ ___________________ 2013 Convention Patch ($3each - Pickup on-site) Qty ________ Patch Total $ ___________________ PROMO CODE ___________________ $ ___________________

Payment Method Check ___________________ Visa MC AmEx

Account __________________________________ Card Security Code _____________ Exp __________Name on Card _______________________________ Signature ___________________________________

PAYMENT INFORMATION

GRAND TOTAL

For Office Use Only O2CR C2F AUTH _______________OrgID ________________ Profile ID ___________________RECrsquoD BY _____________ DATE ______________________

Advanced convention registation closes March 14

STANDARD RATES

Until 1913

11013- 21413

After21413

Primary $499 $549 $599Spouse 299 349 3991st Additional 449 499 5492nd Additional 399 449 4993+ Additional 349 399 449Single Day 279 279 279Banquet Only 89 89 89Tradeshow Only 79 79 79Child banquet tickets are available for kids 12 and under

NCSG MEMBER RATES

Until 1913

11013- 21413

After21413

Primary $399 $449 $499Spouse 199 249 2991st Additional 349 399 4492nd Additional 299 349 3993+ Additional 249 299 349Single Day 179 179 179Banquet Only 69 69 69Tradeshow Only 49 49 49Senior Members $100 $100 $100

MAIL TO National Chimney Sweep Guild 2155 Commercial Drive Plainfield IN 46168

FAX TO (317) 837-5365 CALL (317) 837-1500

REGISTER ONLINE NCSGorginnovationNCSG also accepts direct debit payments

Please contact Candice Bradbury at (317) 837-1500 or cbradburyncsgorg for more information

Cancellations must be made in writing and sent toNCSG 2155 Commercial Drive Plainfield IN 46168

Refund Policy Prior to 1913 90 11013-21413 75 No refunds are available after 21413

Chartered Cruise and Dinner ShowShowboat Branson Belle

-- Additional Registration Required --$29person - Join us aboard the Showboat

Branson Belle on the evening of April 4 for the spectacular ldquoMade in the USArdquo dinner show and a two-hour cruise on Table Rock Lake

No matter how you define success you will find something at NCSG Innovation 2013 that will stretch your imagination test your technical abilities and get that light bulb over your head to appear

From many perspectives one common theme has tied together all of NCSGrsquos convention and trade show events That theme is innovation Innovation is ldquodoing outside of the boxrdquo to make both work and personal lives more comfortable and enjoyable American chimney service businesses must remain on the cutting edge of innovation and our convention is your ticket to a more successful future

About BransonThe NCSG Innovation 2013 Convention and Trade Show will be held at the Chateau on the Lake in Branson Missouri Branson is located 40 miles south of Springfield and nestled in the heart of the Ozark Mountains Southwest Missouri is home of some of the most picturesque and breathtaking natural views in the country Rest assured we realize that we may have a little competition for our attendeesrsquo attention and wersquore working on creative ways to keep them engaged and on the tradeshow floor

About Chateau on the LakeThe Chateau on the Lake Resort Spa amp Convention Center in Branson Missouri is perfect for all kinds of stays Pack up the family - small dog included - and come for a vacation No matter what type of get-away you seek our extraordinary ldquoCastle in the Ozarksrdquo is here for you

Chateau on the Lake in Branson is the only AAA Four-Diamond Lake Resort in Missouri It has complimentary indoor and outdoor parking three amazing res-taurants first class relaxation at Spa Chateau and a full service Marina on Table Rock Lake

Hotel reservations are now being accepted for NCSG Innovation 2013 at Chateau on the Lake in Branson MO Just call 1-888-333-LAKE (5253) and mention that yoursquore with the National Chimney Sweep Guild to lock in rates starting at $129 for a mountain view and $134 for a lake view

NCSG Innovation 2013April 4-7 at Chateau on the Lake in Branson MO

For more info visit wwwNCSGorginnovation

Chartered Cruise and ldquoMade in the USArdquo Dinner Show

Showboat Branson Belle -- Additional $29person Registration Required --

Join fellow sweeps and industry friends for a two-hour chartered dinner cruise aboard the Showboat Branson Belle The eveningrsquos entertainment is a show called Made In The USA featuring Janice Martin the worldrsquos only aerial violinist and the five-member all-male vocal group The ShowMen in a patriotic musical tribute to America NCSG Innovation 2013 attendees and guests can experience this ALL-IN-ONE dinner show and cruise at a significantly discounted rate which has been even further discounted through a generous sponsorship from Olympia Chimney Supply Chartered Cruise and Dinner Show tickets are available for an additional fee ($29person) through the regular registration process

November 19-23 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

November 26-30 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 3-7 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 10-14 2012CSIA (online) - Chimney Physics

Dates amp Events

Please send notice of your events

for NCSG Dates amp Events listings at

mmcmahonncsgorg for inclusion here

in weekly posts to the discussion list

and online at wwwNCSGorgdates The

event must be considered educational or

informative for the industry (sales events

and open houses will not be listed)

- CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 14-19 2012AHIT Home Inspection Training CSIA Technology Center For more information please contact jhuebnerahitcom

December 17-21 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 24-28 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 31- January 4 2013CSIA (online) - Chimney Physics

- CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

January 7-11 2013CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

January 14-18 2013CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician

AND AS ALWAYS

uuml Direct Vent Pro uuml Pellet Vent Prouuml Class ADuraTech

bull Same Day Shipment bull 16 Toll Free Lines To Assist You bullbull Proud Supplier Member To The NCSG bull

Serving Sweeps for 35+ Years

LARGEST INVENTORY

LOWEST PRICES

HEADQUARTERS

Itrsquos In Stock

uuml Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ Years

Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ Years

bull Proud Supplier Member To The NCSG bull

1-866-880-3473

Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ Years

Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ Years

Class ADuraTech

Serving Sweeps for 35+ Years

32 SWEEPING NOVEMBER 12

NOVEMBER 12 SWEEPING 33

otivation Everybody wants it Just about

everything we do is affected by it Itrsquos a billion

dollar industry studied and preached by many

but truly understood and embraced by few I

myself subscribe to all sorts of blogs and article feeds related to

the topic When I go conferences I love to hear a good motivational

speaker But what truly motivates us

Irsquom guessing the answer to that question varies for all of us

Deciding what to have for dinner may be motivated by our desire

to lose weight our budget or maybe simply some food we saw on

TV Making the decision to attend a business conference may be

motivated by the speakers the topics the location or the cost Even

reading this magazine is a motivated behavior

So during this time of year when many sweeps seem to be motivated

by trying to keep up with the relative seasonal high pace of business

I decided to do a little research Not surprisingly there is no shortage

of information out there on the topic but I did run across a couple

of things that caught my attention and I thought were worthwhile to

pass along

One article in particular was written by a small business

entrepreneur (which is the first key to catching my attention) and

business coach Nancy Wurtzel She talks about both external and

internal forces that impact our motivation and the role they play in

our everyday business decisions and she encourages us to take the

time to examine those factors for each of us that truly and uniquely

make us tick

Specifically Wurtzel offers seven factors to motivate the motivational

thought process Inspiration goals networking self-reward exercise

organization and of course external stimulation from motivational

speakers and authors

What is your inspiration What are you truly interested in and

inspired by Whatever it is itrsquos critical to getting and staying

motivated If yoursquore note interested in your business you canrsquot

expect to stay motivated to succeed in it for the long term On the

other hand if you are excited about what you are doing you will be

persistent even when challenged and your energy and intensity will

help you thrive

Are you setting goals Short and long-term goal setting is vital for any

business owner This is hardly business savvy news but itrsquos amazing

how many small businesses donrsquot do this in a measurable way And

many of those that do forget to go back and review their goals to see

where they are and adjust as needed How could you possibly be

motivated if you are unsure about the direction and progress of your

company

Network whenever you can with peers and other small business

owners The isolation of working alone can be one of the most

difficult parts of entrepreneurship or frankly being the boss in any

BY MARK MCSWEENEY CAEEXECUTIVE DIRECTOR

Perspective

Worthwhile Motivation

ldquoMotivation is one of the most powerful driving forces in the workplace It can mean the difference between tremendous success and failurerdquo ndash Nancy Wurtzel

M

34 SWEEPING NOVEMBER 12

organization Gaining support from others is motivating Itrsquos hard to

move mountains by yourself However building off the energy and

inspiration of others who are in similar positions those mountains

can become merely small hills just waiting to be traveled By all

means network with other sweeps but donrsquot limit it to that Even

when businesses are not related there is a lot of common ground

between small businesses and plenty of opportunities to work

together

Reward yourself You know how hard you work Even when

you work smart you still tend to work hard Itrsquos human nature

particularly for the entrepreneurial mind But all work and no play

can be a big mistake Motivation will drop quickly of you never take

time away from the work you are doing So plan frequent rewards

for yourself They donrsquot have to be huge getaways though every once

in a while thatrsquos a good idea too And in between the rewards when

you have the inevitable bad day deal with it learn what you can

from it and then put it behind you The great Emerson said ldquoFinish

each day and be done with it You have done what you could Some

blunders and absurdities have crept in forget them as soon as you

can Tomorrow is a new day You shall begin it serenely and with too

high a spirit to be encumbered with your old nonsenserdquo

Take care of yourself Wersquove all heard that there is a powerful

connection between the mind and the body When we get busy

itrsquos easy to begin to neglect on or the other Exercise and cut back

on some of the unhealthy foods (note I didnrsquot say get rid of them

entirely that may be part of your self-reward) Exercise breaks donrsquot

have to be huge blocks of time and you donrsquot need to spend money

joining a gym or hiring a personal trainer if thatrsquos not what yoursquore

into But do something It will make you feel better and doing that

can help keep your mind fresh

Get organized Okay for those of you who have seen my desk you

know paper management is not my forte While I do keep myself

organized in other ways every once in a while I need to set aside

time to tackle the stacks and clean my desk off so that I can start

fresh I always feel better afterward Beyond the paper take a look

at opportunities to really get organized by creating business systems

that will help you streamline your operations and once you do the

ongoing challenge is to keep yourself on track by maintaining these

systems If you canrsquot do it on your own donrsquot be afraid to bring in

someone who can help you another great benefit of networking

Keep yourself motivated There is no shortage of motivational ideas

and materials out there for the taking Itrsquos hard to go through a

day without being exposed to books CDs blogs seminars videos

and more There are even apps for your smart phone So who do

you trust Who do you listen to How do you get through all the

motivational clutter out there and actually find someone who can

get you fired up about working and improving your business If you

have a business mentor get suggestions from him or her If yoursquore

networking with other small business

owners ask them what has worked

for them If they are in the same boat

you are maybe you can experiment

together

Jim Rohn says that life is worthwhile

when you learn try stay and care

Constantly challenge yourself to learn

what you can do to keep on top of

your game mentally and physically

Try your best to make a difference in

your life even when at first you donrsquot

succeed Stay in the game that you have

committed to play and see it through

And care about what you are doing

who you are doing it with and who

you are doing it for Do these things

with a passion and motivation is sure

to follow

Until next time I continue to wish you

every success

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With No Memo ry

Strong Triple Locking CrimpHolds T ogether Even OnTough Jobs

Horizontal Sides Of CorrugationOffer Added Strengthamp Flexibility

Manufactured by CHIMNEY TECHNIQUE INC

Chim-Pro Interlock Flex

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Featuring

Visit wwwchim-prolinercom for more detailsbull 2000 Industrial Ave bull Sioux Falls SD 57104

1-800-582-1392

NOVEMBER 12 SWEEPING 35

Display Ad Index

Darwin Awards

Have you snapped a photo of a peculiar chimney in your area that made you shake your head in disbelief

Send it to Melissa Heeke at mheekencsgorg for publication in Sweeping Or mail it to NCSG 2155 Commercial Drive Plainfield IN 46168

Page Advertiser Phone Email or Website Address

34 Ahrens Chimney Technique 800-582-1392 ahrenschimneyqwestofficenet

21-24 Chimney Safety Institute of America 317-837-5362 wwwCSIAorg

17 Cobra Chimney Caps 888-463-0636 salescobrachimneycom

29 Communications Network Inc 800-875-8118 tkempercomnetmessagecom

19 Copperfield 800-247-3305 wwwcopperfieldcom

6 ENERVEX Inc 800-255-2923 infochimneyfanscom

15 Firesafe Industries Inc 800-545-6607 wwwfiresafeinccom

18 Hose Master 800-221-2319 bobdanielshosemastercom

10 ICP 508-695-7000 wwwchimneycapscom

BC Lifetime Chimney Supply LLC 877-234-7473 wwwlifetimechimneysupplycom

7 Lindemann Chimney Company 800-722-7230 wwwlindemannchimneycom

34 MC Refractory 760-956-1884 wwwmcrefractorycom

8 Meyer Machine amp Equipment 800-728-3828 wwwmeyermachinecom

4 National Chimney Supply 800-897-8481 wwwnationalchimneysupplycom

11 New England Chimney Supply 888-900-8106 wwwNECS-BEST-FLEXcom

5 Olympia Chimney Supply 800-569-1425 wwwolympiachimneycom

13 Sand Hill Wholesale 800-258-5496 wwwsandhillwholesalecom

3 Smoktite 866-439-0069 wwwsmoktitecom

32 Sweeprsquos Choice 866-880-3473 infosweepsamericacom

9 Thermocrete 866-439-0069 wwwthermocreteusacom

25 Whitecaps 800-335-2534 wwwwhitecapscom

This photo was taken by our tech Wes Thornton and we really donrsquot know what to say about it other than ldquoNo way am I getting up thererdquo

Enjoy Jessica Addams Barnhill Chimney Company Jessica Addams

36 SWEEPING NOVEMBER 12

ClassifiedsGotta chimney question Sizing Codes Call Royal Edwards Make Royal your tech department CALL NOW 813-982-0219 for on-call tech support Continuing Education special bonus ndash ask how you can get the Friday morning E-Blast for FREE CALL NOW 813-982-0219

GasVent Software for Sizing Chimneys only $195 Call 1-800-648-9523 for more info and visit wwwelitesoftcom to download a free trial version

Chimney Sweep business for sale in the Northern Rocky Mountains of New Mexico Services a large area with three ski resorts in the service area Equipment and signed three year contracts goes with the business Business is well established For pricing and other info please email your questions to ridgeriders1gmailcom

CLASSIFIED ADS FREE FOR NCSG MEMBERSMembers can run one 35 word classified free each year Regularly classified ads are $2word or $1word for NCSG members Classified ads are non-commissionable and must be pre-paid To place a classified ad please contact Megan McMahon at mmcmahonncsgorg or (317) 837-1500

Cut To Fit Refractories

NEWPRODUCT

Having trouble locating that hard to find refractory panel No problem when you use the MC Refractory Inc CUT TO FIT refractory walls Carry them on your truck cuts easily to fit most fireplaces This product is the original Tested to UL127 amp ASTM C133 standards and certified by OMNI Test Laboratories

MC Refractory Inc11435 East Santa Fe Ave Unit B bull Hesperia CA 92345

Call us Toll Free (877) Cut-2-Fit(877) 288-2348

Visit us on the web at wwwmcrefractorycom

CUSTOM PANELS AVAILABLE CALL FOR DETAILSWe also manufacture fire rings and log lighters

Do you Pre-Screen Your EmployeesLABORCHEX a valuable employment background screening service since 1985 offers discounted pricing to all NCSG members There are no set up fees or minimum orders and many results are completed within 24 hours Members will simply complete a few forms via a secure website after the applicant has authorized the screening by signing a release Results will be provided on the website and by email or fax Not only will NCSG members lower turnover costs enhance safety and security and save $$ from day one - all screenings comply with federal laws and regulations bull Lower Turnover Costsbull Reduce Negligent Hiring Issuesbull Maintain Productive Worksitesbull Enhance Safety amp Securitybull Save $$ from Day One For more information on how to take advantage of this benefit go to the ldquoMembers Onlyrdquo section of wwwNCSGorg to access member benefits and discount information

TwittercomDntMoveFirewood

TweetThatsWhatTreeSaid to spread the message

TwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewood

TweetTweetTweetTweetTweetThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid to spread the messageto spread the messageto spread the messageto spread the messageto spread the messageto spread the message

FacebookcomDontMoveFirewood

Join us on Facebook to get up-to-date information and safe burning tips

FacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewood

Join us on Facebook to get up-to-date information and safe burning tips and safe burning tips

TwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewood

FacebookcomDontMoveFirewoodFacebookcomDontMoveFirewood

Spread the word not the pest

org

National Chimney Sweep Guild2155 Commercial DrivePlainfield IN 46168

1210

NEW CUSTOMERS BUY 2 GET 1 FREEQUALITY SERVICE AND THE BEST PRICES YEAR ROUNDSingle Wall 316L 6 x 25 $288Single Wall 316L 6 x 35 $368Smooth Wall 316L 6 x 25 $313Smooth Wall 316L 6 x 35 $403FOR BULK ORDERS AND MORE SIZES

CALL 877234PIPEVisit our website wwwLifetimeChimneySupplycom

Fire Safety Improved Performance Easy and Effective Cleaning Long-term Preservation

WHY DO YOUR CUSTOMERS NEEDA LIFETIME CHIMNEY LINER

Lifetime chimney liners offer the best protection against dangerous

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wood stoves poor construction and excessive moisture They improve

draft flow are easy to clean and help extend the life of your chimney

FREESHIPPINGWITH YOUR KITPURCHASE

FREESHIPPINGWITH YOUR KITPURCHASE

Page 11: November 2012

10 SWEEPING NOVEMBER 12

TechnicalQampA DENNIS DOBBS NCSG

TECHNICAL ADVISORY CHAIR

A

QHow do I keep my employees

from talking too much and

confusing our customers

It is important especially when in front of customers for one person to be the point person for technical explanations In our profession hopefully this person would be a CSIA

Certified Chimney Sweep When a sweep and his helper are in a customerrsquos home it is very common that the homeowner will be talking to the lead sweep while another family member

strikes up a conversation with the helper It is best to instruct the helper not to get too deep in conversation and let the lead person on the job discuss the specifics of the job at hand You might give your employees a signal to be used when noticing that a conversation is getting out of hand For example if the lead sweep notices that the helperrsquos conversation is beginning to stray then a simple gesture such as a cough or rubbing the nose can signal the helper to focus in order to prevent non-pertinent information and confusion

12 SWEEPING NOVEMBER 12

ecently I noted on the NCSG discussion list that a sweep described his business as a ldquoBUBBLErdquo He felt he was inside this bubble because he had no staff members He had a one-man business He felt his only opportunity to interact

with other sweeps in person was the NCSG convention I have often thought of a one man business as a box but his word of bubble is also a good description

The thoughts he expressed caused me to think about the bubble that every owner of a chimney service business is in Our industry has businesses of all sizes from the one man operations up to companies with a multitude of trucks and with even different locations and includes some who operate different businesses altogether And I see success stories with each type but also hear and see the frustrations of each The amazing thing is that no matter the size the business the basic issues faced by the businesses of different sizes will be similar

For instance all business must be concerned with implementation marketing budgets equipment purchases and maintenance among many other things And they each have their own unique issues they have to face depending on size With the larger business comes staff management where to park the equipment payroll and benefit issues and so many other things With the single person business so often the truck is likely parked at the ownerrsquos home and at times the office may be a place at the kitchen table or perhaps a dedicated place in the home The one man company likely finds that vehicles get longer life require fewer repairs and even have a better appearance at times This is a benefit I suppose of the owner being the only one who drives the equipment

But the key thing each and every business owner must remember is the reason they started the businesshellipto deliver to the business owner their dreams And each and every business owner must remember the development of an excellent business model no matter what the size of their business is the road map to their dreams

Are there advantages to each of the diverse types of operations Of course there are And there are disadvantages as well The key thing is that the business owner realizes that no matter what size he decides the business should be he must have a well-conceived business model to succeed

If you donrsquot have a plan and system to manage each of the issues every business faces no matter what size your business is you will continually and inevitably struggle inside your own particular bubble And if you donrsquot have a viable well-thought-out realistic business model chances are you donrsquot have the plan you need to attend to all the facets of the business that determine your ultimate success Itrsquos as simple as that

In the final analysis each of us decides the box or bubble we want to do business within And each must do some thinking outside of that bubble or it can become a large trap

No matter how large or small our business is there is always the need to network with others with similar business models and that face similar challenges This is one reliable way to get out of the confines of your bubble or box There are others

One of the best ways is to network with industry peers is the often-suggested MIX group Often the network may be participating in an industry internet discussion but this does not give you input from the folks that know you know your skills know your hopes and know your dreams Also these folks can know the walls you face in your life that block your goal attainment Networking with other business owners with an intimate knowledge of your business operation can move you miles ahead I highly advise that each person investigate the MIX concept Likely this is one of the leading educational tools along with the recognized methods of attending conventions and conferences The folks that participate in MIX groups obtain tools sometimes they are small tips sometimes they are game changers This concept also gives you the ability to see from the inside just how effective new methods can be for their business models

BY JERRY ISENHOUR OF CHIMNEY amp VENTING

CONSULTANTS IN CONCORD NCCoachrsquos Corner

The

The Bubble

R

NOVEMBER 12 SWEEPING 13

The key thought is success does not result from the size of a business Rather success is the reward that one has when through careful planning and execution their hopes and dreams are fully realized life is good and things are happening as you dreamed when you started

Decide what your bubble is and go realize your dreams As I often say ask the man in the mirror many times he is the one that can truly assist you in where you want to go

About the Author Jerry Isenhour is an industry consultant and coach who authors a monthly article in Sweeping as a service to the industry For more information about Jerry and how he can assist you individually and your business in your quest for success and you ascent to the next level take a look at his web site wwwchimneyandventingconsultantscom He can be contacted at jerrychimneyandventingconsultantscom or by phone at (704) 425-0217 You can also obtain great business tips from his Facebook page Chimney amp Venting Consultants

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1-800-958-5497

Visit us on the web wwwsandhillwholesalecom

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14 SWEEPING NOVEMBER 12

Itrsquos Not Rock-it Science

I n 1992 my wife and I opened a hearth store in our small town In order to please our customers we try our best to get them the items they want The range quickly went from gas logs glass doors and wood burning stoves to prefabricated fireplaces mantels and surrounds One of the hot new items one of our sales

reps was pushing back then was a pre-manufactured rock surround and separate hearth After selling several of these and placing orders for quite a few more we got a call from our supplier that the manufacturer had gone out of business I thought to myself ldquoWell itrsquos only man-made rock How hard could this product be to duplicaterdquo I soon realized that this endeavor was more complicated than I thought It isnrsquot at all like laying brick it is much more creative and complex

After rocking numerous fireplaces in these past years I have developed my own way of laying man-made stone This type of rock is designed to mimic natural rock but it is only one to two inches in depth Manufacturers of these products estimate that the average weight of such products is approximately ten pounds per square foot making it ideal for interior projects Because of this light weight there is no need to reinforce the floor joist One day I was at a customerrsquos home to do a chimney inspection and was admiring her custom natural stone fireplace and I noticed one attribute that natural stone has That is the depth of rocks The natural light in the room highlighted the shadows created by the stone From this point forward I began to use dark almost black mortar for my scratch coat and for sticking the stones to the wall This color gives the look of depth which closely mimics natural stack stone

Every fireplace is different and I always ask the homeowner what their vision is for their fireplace some are much more elaborate than others I try to always give them what they want not what I want In the photos included you will notice the dark scratch coat and that we install the mantel before the rockwork begins You may also notice that on this job we painted the ceiling and wall black because the sheet rock was not finished by painting this black it made it easier for the painter to cut in around the rocks without getting paint on them We painted the firebox black also which helps bring out the shadowing effect of the dark mortar Many of you may be more experienced in this type of work than I am but many may not have ventured in this area yet If you are interested in doing so just go for it Be creative get your hands dirty and remember itrsquos not rock-it science

Chimney Sense DENNIS DOBBS NCSG

TECHNICAL ADVISORY CHAIR

NOVEMBER 12 SWEEPING 15

ldquoMy company uses most products available to chimney contractors but Firesafersquos products and systems are hands-down the very best and the most profitable Great technical support and their constant improvements make the products even better which makes my company stand out over my competitionrdquo Kevin Knight Chadds Ford Chimney Sweeps PA

TO order call 800 TO order call 800--545545--66076607

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FireFireGuardGuard Ceramic mortar jointCeramic mortar jointCeramic mortar joint amp resurfacing systemamp resurfacing systemamp resurfacing system

PatentedPatented The most advanced chimney liner in the world

reg

CrownGuardCrownGuard Severe weather crown repair amp protectionSevere weather crown repair amp protection

Centering system for metal chimney liners

When you serve on the NCSG Board of Directors you help lead the chimney industry into the future and can develop leadership management and communication skills that will serve you in your business and personal life You can make an immediate difference in the chimney service industry by helping to determine the organizationrsquos strategic plan and annual budget The new shorter two-year term limits make volunteering easier

NCSG board members are responsible forbull Attending four board meetings each year Two of the meetings are held

at the CSIA Technology Center in Indianapolis (Spring - typically held for three days Summer - typically held for two days) the November meeting is typically held online and via teleconference and the fourth is held immediately before the annual NCSG convention at the host city Travel and lodging expenses are reimbursed for board members attending meetings with the exception of the convention meeting only

bull Participating in the NCSG members-only and board of directorsrsquo electronic discussion lists

bull Communicating with members in region via eNewslinkbull Connecting members to regional legislation affecting the industry

And NCSG board members receivebull Complimentary NCSG Innovation convention registration for you and

your spouse while you serve on the board

bull Networking opportunities at board meetings which help develop life-long friendships with business associates from across the country

The NCSG Governance Committee is now accepting nominations for a representative from NCSG Regions 5 and 6 and one Supplier representative bull Region 5 (Two year term 2013-2015)

Represents Arkansas Colorado Iowa Kansas Louisiana Minnesota Nebraska New Mexico North Dakota Oklahoma South Dakota Texas Wisconsin

bull Region 6 (One year term 2013 - 2014) Represents Voting and Dual members nationwide

bull Supplier Representative (Two year term 2013 - 2015) Represents Supplier and Dual members nationwide

Nomination Deadline - December 4 2012 - Nominations must be mailed to NCSG at 2155 Commercial Drive Plainfield IN 46168 No electronic nomination forms will be accepted

The newly elected directors will be seated at the April 3 2013 board of directors meeting in Branson MO If you would like additional information please feel free to contact NCSG Governance Chair Randy Brooks at hearthhunteraolcom or NCSG Executive Director Mark McSweeney at mmcsweeneyncsgorg

Call for Nominations Board of Directors

16 SWEEPING NOVEMBER 12

Employee or Independent Contractor

BY CHRIS VAN LEEUWEN OF VERACITY INSURANCE SOLUTIONS

Workers compensation is a form of insurance providing wage replacement and medical benefits to employees injured on the job Most employers are required to provide workers compensation and may have potential liability in the event of an employee injury in addition to the financial penalties that may be imposed upon them if they chose not to carry workers compensation coverage

A frequent question received is ldquowho is an employeerdquo It is common for employers to reclassify employees as independent contractors to avoid certain taxes benefits and other liabilities The IRS has developed the ldquo20 Factor Testrdquo to assist employers evaluate whether a worker is an employee or an independent contractor

1 InstructionIs the worker required to comply with employerrsquos instructions about when where and how to work

q Yes q No

2 TrainingIs training required Does the worker receive training from or at the direction of the employer including attending meetings and working with experienced employees

q Yes q No

3 IntegrationAre the workerrsquos services integrated with activities of the company Does the success of the employerrsquos business significantly depend upon the performance of services that the worker requires

q Yes q No

4 Services Rendered Personally Is the worker required to perform the work personally q Yes q No

5 Authority to hire supervise and pay assistantsDoes the worker have the ability to hire supervise and pay assistants for the employer

q Yes q No

6 Continuing Relationship Does the worker have a continuing relationship with the employer q Yes q No

7 Set Hours of Work Is the worker required to follow set hours of work q Yes q No

8 Full-Time Work Required Does the worker work full-time for employer q Yes q No

9 Place of WorkDoes the worker perform on the employerrsquos premises and use the companyrsquos office equipment

q Yes q No

10 Sequence of WorkDoes the worker perform work in a sequence set by the employer Does the worker follow a set schedule

q Yes q No

11 Reporting Obligations Does the worker submit regular written or oral reports to the employer q Yes q No

12 Method of PaymentHow does the worker receive payments Are there regular payments in set amounts

q Yes q No

13 Payments of Business and Travel Expenses Does the worker receive payment for business and travel expenses q Yes q No

14 Furnishing of Tools and Materials Does the worker rely on the employer for tools and materials q Yes q No

15 InvestmentHas the worker made an investment in the facility or equipment used to perform services

q Yes q No

16 Risk of LossIs the payment made to the worker on a fixed basis regardless of profitability or loss

q Yes q No

17 Working for More Than One Company at a Time Does the worker only work for one employer at a time q Yes q No

18 Availability of Services to the General Public Are the services offered to the employer unavailable to the general public q Yes q No

19 Right to Discharge Can the worker be fired by the employer q Yes q No

20 Right to Quit Can the worker quit work at any time q Yes q No

NOVEMBER 12 SWEEPING 17

If you answered ldquoyesrdquo to a high number of the questions above is likely an indication that there is a presence of an employer-employee relationship If a high number is marked ldquonordquo indicates a contractor relationship

A similar test is used in most state to determine status under workersrsquo compensation laws called the ldquoeconomic reality testrdquo This test is often used by the courts to determine independent contractor status and is harder to classify a worker as an independent contractor

In addition to the exposure to possible work related injuries to an ldquoemployeerdquo not being covered the penalties for misclassifying an employee is huge back tax and premiums civil fines interest and other retroactive damages

Refer to the Department of Labor and your local Workforce Departments for more information on the definition of an ldquoindependent contractorrdquo before you reclassify an employee to an independent contractor

About the Author Chris Van Leeuwen has been in the insurance industry since 1985 and is currently the Vice President of SalesCSO at Veracity Insurance Solutions LLC

Member Get a Member Program

Did you know that by promoting membership in the NCSG you help the Guild meet its goals AND you will reap rewards too To take advantage of potential savings on your next NCSG dues simply visit wwwNCSGorg to obtain a copy of the membership application form Make sure you put your name under Item 2 ldquoWho referred you to the NCSGrdquo OR you may send an email to dcorneliusncsgorg and request that NCSG membership information be sent on your behalf to people who should join Please provide the complete contact information ie name address telephone number and email address if available

Your participation in the Member-Get-A-Member program helps strengthen the Guildrsquos membership and allows you to win toobull You get $5000 off membership dues for each new member (1-4

new members)bull You get Free membership Dues (equal to 1 year) when you

recruit 5+ new members

Save some money on your next NCSG dues by simply promoting membership in the NCSG at every opportunity you haveNew Member - has not been a member of the NCSG for at least two (2) years

Hose Master Invented the WheelHose Master Invented the WheelWhen It Comes to Chimney LinersWhen It Comes to Chimney Liners

1964

1983

2000

2012

Pro amp UltraProInvented UltraPro - the only patented roll-lock design light-weight liner with extreme exibility and crush resistance

Redesigned Interlocked Machine TechnologyInnovations are still the core of manufacturing exible chimney liner today

HeavyFlexInvented RectangleFlex OvalFlex and Dial-A-Flex technology

Smooth-N-LiteToday Sam has designed Smooth-N-Lite the light interlocked liner for smoothwall applications Manufactured on the same machine technology he invented in 1964

Meet Sam Foti Hose Master CEO engineer and innovator

In 1964 Sam got involved with interlocked products Identifying the problems associated with manufacturing the hose Sam redesigned the tooling and machinery to not only produce a consistent interlocked hose but to also speed-up the production

Today the results of Sams ingenuity is the technology used throughout the industry in the production of interlocked products His designs not only changed the way that stripwound hose is made but the way that it is used and perceived in the industry

redesigned the tooling and machinery to not only produce a consistent interlocked hose but to also speed-up the production

Today the results of Sams ingenuity is the technology used throughout the industry in the production of interlocked products His designs not only changed the way that stripwound hose is made but the way that it is used and perceived in the industry

SmoothNLite Adindd 2 71212 335 PM

HomeSaverreg Smooth-N-Litetrade Fills the Smoothwall Niche

5-8 Diameters Light 010 stainless strip Available in 304 and 316 stainless steel alloys Interlocked seams are easy to flex Smooth inner wall Crush resistant No memory Ideal for smoothwall application

Now smoothwall liner doesnt have to be stiff and clumsy Because HomeSavers new Smooth-N-Lite gives you smooth without the headache Nestling right into HomeSavers famous family of UltraPro Pro RoundFlex RectangleFlex OvalFlex and Dial-A-Flex liners our new 010 Smooth-N-Lite gives you the superior weight flexibility and strength you need for smooth liner applications

6 times 25 (304-Alloy)

WITH SHIPPING$36786

~Free Freight bull On orders of $1800 or morebull 65rsquo of liner liner and components ship free

Speed Service Selection 8002473305 bull wwwcopperfieldcom

SmoothNLite Adindd 3 71212 335 PM

1964

1983

2000

2012

Pro amp UltraProInvented UltraPro - the only patented roll-lock design light-weight liner with extreme exibility and crush resistance

Redesigned Interlocked Machine TechnologyInnovations are still the core of manufacturing exible chimney liner today

HeavyFlexInvented RectangleFlex OvalFlex and Dial-A-Flex technology

Smooth-N-LiteToday Sam has designed Smooth-N-Lite the light interlocked liner for smoothwall applications Manufactured on the same machine technology he invented in 1964

Meet Sam Foti Hose Master CEO engineer and innovator

In 1964 Sam got involved with interlocked products Identifying the problems associated with manufacturing the hose Sam redesigned the tooling and machinery to not only produce a consistent interlocked hose but to also speed-up the production

Today the results of Sams ingenuity is the technology used throughout the industry in the production of interlocked products His designs not only changed the way that stripwound hose is made but the way that it is used and perceived in the industry

SmoothNLite Adindd 2 71212 335 PM

HomeSaverreg Smooth-N-Litetrade Fills the Smoothwall Niche

5-8 Diameters Light 010 stainless strip Available in 304 and 316 stainless steel alloys Interlocked seams are easy to flex Smooth inner wall Crush resistant No memory Ideal for smoothwall application

Now smoothwall liner doesnt have to be stiff and clumsy Because HomeSavers new Smooth-N-Lite gives you smooth without the headache Nestling right into HomeSavers famous family of UltraPro Pro RoundFlex RectangleFlex OvalFlex and Dial-A-Flex liners our new 010 Smooth-N-Lite gives you the superior weight flexibility and strength you need for smooth liner applications

6 times 25 (304-Alloy)

WITH SHIPPING$36786

~Free Freight bull On orders of $1800 or morebull 65rsquo of liner liner and components ship free

Speed Service Selection 8002473305 bull wwwcopperfieldcom

SmoothNLite Adindd 3 71212 335 PM

20 SWEEPING NOVEMBER 12

Letrsquos start with a few questions Have you noticed the Yellow Pages have become thinner with every new release Do you come across fewer flyers for services in your area Do you see fewer ads on TV for local businesses than you did a year ago Chances are you answered lsquoyesrsquo to at least one of these

Why the migration happened

But now we know the cause ndash In 2012 the average person is far more likely to search for a service online rather than offline The Internet has made it more convenient for us to look up services and in doing so has caused a major shift in the way all businesses should market their services

When one of your customers needs your services you want them to call you In 2000 if they didnrsquot have your phone number memorized they would grab the Yellow Pages and look you up In 2012 if a customer doesnrsquot know your number off the top of their head they are likely to Google you to find your contact info If you havenrsquot made an investment to show up on Googlersquos ldquoPage Onerdquo your competitorrsquos contact information might be displayed before yours ndash even if a customer types in your exact business name

So when Mr and Mrs Smith need their chimney cleaned this fall they arenrsquot going to look up local chimney sweeps in the Yellow Pages ndash they are going to do an Internet search for chimney sweeps in their area and choose a company that seems reliable and professional This happens millions of times every day and not surprisingly has led to many businesses spending their marketing dollars online rather than investing in ldquoold schoolrdquo forms of marketing Tips on what NOT to do

Ten years ago it made perfect sense to market on billboards and in the Yellow Pages but times have changed Businesses that continue to only focus on ldquoold schoolrdquo forms of marketing will find their lead flow diminishing On the other hand successful business owners are able to adapt to changes in consumer trends and todayrsquos consumers are online

As for those companies that happen to still be benefiting from the Yellow Pages thatrsquos great ndash as long as they balance their budget accordingly for this type of media Chances are

Yellow Pages marketing wonrsquot sustain itself much longer so be prepared to move marketing dollars online in the near future There are also many companies that rely on referral customers and word-of-mouth marketing but when potential customers hear about your business they are likely to look your company up online first and you need to make sure yoursquore showing up

Where to begin

For those businesses looking to get their feet wet in online marketing consider starting with basic search engine optimization (SEO) For example ensure that the services you provide are all listed on your Website especially in any headers Same goes for any areas you service ndash Be sure to list those as well (but donrsquot overdo it or it will look messy) Claim your business listing on Google and build up your Facebook Business Page These are all free strategies that you can use to boost your online presence

Depending on the competition in your area this might not be enough to get you on Page One of Google which is where you want to be Businesses looking to maximize their online marketing should consider advanced SEO (Meta tags inbound links) or a Pay-Per-Click service In order to compete in higher traffic target areas these are often necessities Remember all the other chimney sweeps in your area are aiming for Page One placement as well There just isnrsquot enough room for everyone

If you are busy and canrsquot spend your own time managing your online marketing there are many companies that can do it for you ndash you probably hear from them and their ldquoguaranteedrdquo results on a daily basis But be wary about which one you decide to work with Do your research and make sure you find a company you can trust At the end of the day if you have an online marketing plan and are focused on making it grow your business is in great shape

Alain Parcan is the Manager of Marketing for Market Hardware Inc (wwwMarketHardwarecom) and contributed this article Alain is experienced in the fields of Internet Marketing and small business marketing Market Hardware helps Chimney Sweep businesses compete on the Web and offers special discounts for NCSG members Ask Alain any Website or Internet Marketing question by emailing alainmarkethardwarecom or calling 888-381-6925

The Great Marketing Migration

BY ALAIN PARCAN OF MARKET HARDWARE

CSIA Update wwwCSIAorg

Publication for CSIA Certified Chimney Sweepregs

ADVERTISEMENT

INDIANAPOLIS - The United States District Court for the Northern District of Florida has issued a Permanent Injunction and Order on behalf of the Chimney Safety Institute of Americareg (CSIA) against James Joyner Absolute Chimney Sweeps Advanced Fireplace Technicians Chimney Doctor Fireplace Doctor and Orlando Chimney Doctor and any business entity performing chimney cleaning in which Joyner has an ownership interest or control

The order comes after CSIA brought legal action against Joyner in 2012 for repeated unauthorized use of CSIArsquos registered

trademarks including the CSIA Certified Chimney Sweepreg mark on websites and other marketing materials for multiple businesses

ldquoThis is a particularly satisfying victory in that this offender was using our trademark without authorization to inaccurately represent his sweeps in several states as being certified by CSIArdquo says CSIA Executive Director Mark McSweeney CAE

In a settlement agreement Joyner has paid CSIA an undisclosed sum and is indefinitely prohibited from applying for

certification from CSIA and from using CSIArsquos certification logo in conjunction with any of his current or future chimney sweeping businesses

ldquoCSIA Certified Chimney Sweeps work hard to earn and maintain their credential and we owe it to them and to the consuming public who rely on what that credential stands for to protect its legitimacy and credibilityrdquo says CSIA President John Pilger ldquoCSIA is proud of our consistent track record of enforcing the use of our valued trademarkrdquo

Federal ruling protects Chimney Safety Institute of America registered trademark from repeated unauthorized useOrder results in undisclosed settlement paid to CSIA

AlabamaDustin Doty bull The Fireplace Service Center bull Fort Payne

ArizonaAustin Retrum bull Affordable Chimeny Sweep bull Vail

CaliforniaThomas Kezas bull Chim Chiminey Sweep bull Vista

ColoradoMark Roberts bull Chimney Sweeps of America bull Littleton

ConnecticutChristopher Gonsalves bull Millstream Construction bull HebronDavid Heissenbuttel bull DMH amp Associates Inc bull WiltonChad Mitchell bull Northeastern Chimney LLC bull West Hartford

IdahoJoel King bull Kings Roofing Inc bull Mountain Home

IllinoisRichard Moore bull Jiminy Chimney Sweep amp Service bull Lake in the Hill

IndianaTom Meredith bull SaverSystems bull Richmond

KentuckyJoshua Moore bull Mt Sterling

MarylandTJ Davis bull Clean Sweep of AA Co Inc bull MillersvilleBrandon Mowell bull Magic Mountain Inc bull ThurmontChris Anderson bull Monocacy Chimney Care bull MyersvilleBrandon Green bull Monocacy Chimney Care bull Myersville

MassachusettsKevin Cabral bull Ash Away Hearth amp Chimney bull Dartmouth

MissouriBill Bonney bull Bill Bonney Chimney Sweep Service bull Jackson

New HampshireJoseph E Olisky Jr bull Tom Cady Chimney Sweep LLC bull Lebanon

New JerseyRaymond Bond bull Mercer County Chimney

Services bull HamiltonNorth DakotaAnthony Bach bull Cinderfellarsquos bull LidgerwoodOhioTom Rhine bull Chim Cheroo Chimney Sweeps bull GreenwichMichael Lentz bull Eastside Fireplace amp Contracting bull CygnetRobert Wickard bull Eastside Fireplace amp Contracting bull Cygnet

OregonEric Johnston bull American Chimney amp Masonry Inc bull PortlandBryan Wright bull American Chimney amp Masonry Inc bull Portland

PennsylvaniaRon Renninger bull Chester County Hearth amp Home bull Elverson

VirginiaChris Prouty bull Proutyrsquos Chimney Sweep Inc bull Leesburg

WisconsinBrad Freimuth bull The Chimney Guy LLC bull MenashaLuke Maynard bull The Chimney Guy LLC bull Menasha

Congratulations to Our New CSIA Certified Chimney Sweeps

October 12 2012

From Mark McSweeney CAE

Executive Director of the Chimney Safety Institute of America

and the National Chimney Sweep Guild

Earlier this morning NBCrsquos Today Show aired a segment featuring

an undercover investigation on chimney sweeps The Today Show

ldquostingrdquo operation took place at a home in the Northeast where

chimney sweeps were called in for a routine sweeping When

sweeps did not provide a thorough inspection of the homersquos

chimney when recommending repairs or service Today Show

reporters and producers confronted them about their tactics

Ashley Eldridge Chimney Safety Institute of America (CSIA)rsquos

Director of Education served as the lead technical expert for the

segment In his role as Director of Education Ashley is responsible

for the administration of the CSIA Certified Chimney Sweepreg

credentialing program and is a regular spokesperson for CSIA

When presented with the opportunity to participate we knew that

it was our responsibility to help educate the public about what to

expect when hiring a chimney sweep for regular maintenance It is

CSIArsquos mission is to encourage public awareness of issues relating

to chimney and venting performance and safety This segment

serves as a great reminder that homeowners need to do their

homework before inviting contractors into their home

In response to the segment both the Chimney Safety Institute

of America and the National Chimney Sweep Guild have issued

statements to the media introducing the organizationsrsquo programs

as the standard for the industry and outlining steps to take to

verify industry memberships and credentials We believe that the

segment on the Today Show and the industryrsquos response to the

segment will open the door for continued conversations about how

to hire a qualified ethical chimney professional

We encourage you to take this opportunity to proactively share

your experience and credentials with your customers Just like

in any service industry while there may be a few bad apples we

know there are far more of you out there who bring a high level of

professionalism and ethical accountability to the trade To confidently

demonstrate to the consumer that you are among the best of the

best here are a few ways that you can set yourself apart

An Open Letter to the Chimney Service Industry

bull Verify that your contact information is accurate and up-to-date

online at wwwNCSGorg andor wwwCSIAorg

bull Verify that your membership and credentials are accurate and

up-to-date on your own website

bull Invite your customers to verify your memberships and

credentials online at wwwNCSGorg andor wwwCSIAorg

Doing so helps to diminish the impact of competitors who

falsely claim to have those same credentials

bull Provide your customers with references

bull Have a valid certificate of insurance available upon request

bull If your company is a member of NCSG remind your

customers that you have signed the NCSG Code of Ethics

bull If you have CSIA Certified Chimney Sweeps on staff remind

your customers that each individual has signed the CSIA Code

of Ethics and be sure that they are each carrying their photo

identification cards

Both the National Chimney Sweep Guild and the Chimney

Safety Institute of America are here to support the industry

by reminding homeowners of the need for annual chimney

inspections and to help homeowners make informed decisions

about the professionals who will perform those services We

believe that our media outreach brings awareness to these

issues and hope that you through your affiliation with NCSG

and CSIA will benefit from more informed customers

All the best for a safe and successful season

Mark T McSweeney CAE

Executive Director

National Chimney Sweep Guild wwwncsgorg

Office (317) 837-1500 Fax (317) 837-5365

Chimney Safety Institute of America wwwcsiaorg

Office (317) 837-5362 Fax (317) 837-5365

NCSG and CSIA Partners in the Future of Chimneys amp Venting

in America

ADVERTISEMENT

QR code generated on httpqrcodelittleidiotbe

Now you can access more of the industryrsquos favorite seminars in a self-paced online format Itrsquos easy with CSIArsquos eLearning program mdash offered every week

Need to renew your CSIA Certified Chimney Sweep credential You

can now earn all of the CEUs entirely online We offer individual

sessions in affordable bundles so you can earn just the CEUs you

need $39 per session $99 for 3 sessions or $149 for 5 sessions

Ready to get started Learn more and register right now

W W W C S I A O R G E L E A R N I N G( 3 1 7 ) 8 3 7 - 5 3 6 2

Good for you your business and your busy schedule

Online review sessions also available weekly

Now you can access more of the industryrsquos favorite seminars in a self-paced online format Itrsquos easy with CSIArsquos eLearning program mdash offered every week

Need to renew your CSIA Certified Chimney Sweep credential You

can now earn all of the CEUs entirely online We offer individual

sessions in affordable bundles so you can earn just the CEUs you

Good for you your business and your busy schedule

ADVERTISEMENT

CSIA 2013Education CalendarAs of 102212 - Schedule subject to change Please contact the Chimney Safety Institute of America prior to making travel arrangements

Register today at wwwCSIAorg or call us at (317) 837-5362

Hate to travel CSIArsquos online education is now oered weeklyCSIA Certication Review Sessions Chimney Physics Lining Masonry with Stainless Steel and eLearning

The CSIA Technology Center is located near Indianapolis Indiana

National Chimney Sweep Training School April 29 ndash May 4 2013 | CSIA Technology Center

June 24 ndash 29 2013 | CSIA Technology Center

August 12 ndash 17 2013 | CSIA Technology Center

September 30 ndash October 5 2013 | CSIA Technology Center

Fundamentals of sweeping and inspection of chimney systems equipment operation health and safety considerations and step-by-step instruction in codes clearances standards and practices

Installing and Troubleshooting Gas Hearth AppliancesJuly 15ndash19 2013 | CSIA Technology Center

Service and installation including appliance standards combustion requirements pipe sizing and installation troubleshooting carbon monoxide testing and fuel conversion

CEUs 4-T 4-CS 4-HS 4-CL NFI CEUs 16 T

Chimney Physics March 4-5 2013 | CSIA Technology Center

Diagnosis and resolution of chimney performance problems solving air pressure problems identifying the symptoms of indoor air pollutants

determining combustion air requirements for vented appliances in a two-day in-person formatCSIA CEUs 3-T 3-CS 3-HS 3-CL NFI CEUs 4 E

Inspection and Report WritingMay 16ndash17 2013 | CSIA Technology Center

Chimney inspections and evaluations report writing including regional and environmental

inuences eective photo documentation digital organization and administrative procedures

CSIA Certied Chimney Sweepreg Review amp ExamJanuary 25 2013 | Jamison Masonry Restoration - Oreland PA

February 8 2013 | CSIA Technology Center

March 15 2013 | Orlando FL

April 3 2013 | Branson MO

April 26 2013 | Manchester NH

May 3 2013 | Scranton PA

June 7 2011 | CSIA Technology Center

June 28 2013 | Richmond VA

July 9 2013 | Oceanside CA

August 2 2013 | CSIA Technology Center

August 9 2013 | Kansas City MO

September 13 2013 | Atlantic City NJ

October 18 2013 | Latham NY

November 15 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the exams The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125-CS 125-HS 125 CL NFI CEUs 6 T

| CSIA Technology Center

CSIA Certied Dryer Exhaust Technicianreg Review February 7 2013 | Arlington VA

April 3 2013 | Branson MO

August 1 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the CSIA Certied Dryer Exhaust Technicianreg exam The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125 CS 1-HS 1-CL NFI CEUs 4 E

NOVEMBER 12 SWEEPING 25

ProgressiveProgressivePerksBY DEBBIE CORNELIUS

MEMBERSHIP DEVELOPMENT COORDINATOR

Cheaper ndash Is It Always Better

A few years ago one of the NCSG Board members decided to change his general liability insurance from Stratus Insurance now known as Veracity Insurance Solutions to a local agent who was able to get them general liability insurance for less money than his company was paying through Stratus Unfortunately he had a claim and found he was not covered properly The claim was denied costing them Shortly after he renewed coverage through Stratus and has been with them ever since

So often we have a tendency to only look at what it is going to cost us that we donrsquot read the fine print to see just exactly what the product wersquore buying entails and covers There are some very important items you need to make sure your current policy covers

bull Are you covered for incidents involving creosote andor sootbull Are you classified correctly to reflect the work you performbull Does your current policy provide coverage for inspectionsbull Are your limits of liability adequate

Veracity Insurance Solutions includes coverage for creosote in their insurance package This package also includes installationtool coverage that covers the owner and employeersquos tools as well as equipmentproduct the insured is contracted to install

If you prefer to deal with a person who handles your auto and other personal insurance Veracity will be happy to work with your local insurance agent

and it wonrsquot cost you any extra Contact Veracity today to see how they can meet your needs

Chelsea Ciena Program UnderwriterVeracity Insurance Solutions866-395-1308Chelseaveracityinscom

Made in the USA | Est 1998 | 8003352534 | whitecapscom

Wood amp Pellet Stoves and InsertsWe have a wide range of wood amp pellet stoves to fit any application In stock ready to ship Order by 3 PM EST and it ships the same day

NXT- I Wood Stove FP - 45 Pellet Stove

MonacoWood Burning Fireplace

XTD 15 IWood Insert

Purchase any Flame Stove or Insert between now and 123112 and receive a free grillgriddle or firewood moisture meter

OR

FREE WITHPURCHASE

CSIA 2013Education CalendarAs of 102212 - Schedule subject to change Please contact the Chimney Safety Institute of America prior to making travel arrangements

Register today at wwwCSIAorg or call us at (317) 837-5362

Hate to travel CSIArsquos online education is now oered weeklyCSIA Certication Review Sessions Chimney Physics Lining Masonry with Stainless Steel and eLearning

The CSIA Technology Center is located near Indianapolis Indiana

National Chimney Sweep Training School April 29 ndash May 4 2013 | CSIA Technology Center

June 24 ndash 29 2013 | CSIA Technology Center

August 12 ndash 17 2013 | CSIA Technology Center

September 30 ndash October 5 2013 | CSIA Technology Center

Fundamentals of sweeping and inspection of chimney systems equipment operation health and safety considerations and step-by-step instruction in codes clearances standards and practices

Installing and Troubleshooting Gas Hearth AppliancesJuly 15ndash19 2013 | CSIA Technology Center

Service and installation including appliance standards combustion requirements pipe sizing and installation troubleshooting carbon monoxide testing and fuel conversion

CEUs 4-T 4-CS 4-HS 4-CL NFI CEUs 16 T

Chimney Physics March 4-5 2013 | CSIA Technology Center

Diagnosis and resolution of chimney performance problems solving air pressure problems identifying the symptoms of indoor air pollutants

determining combustion air requirements for vented appliances in a two-day in-person formatCSIA CEUs 3-T 3-CS 3-HS 3-CL NFI CEUs 4 E

Inspection and Report WritingMay 16ndash17 2013 | CSIA Technology Center

Chimney inspections and evaluations report writing including regional and environmental

inuences eective photo documentation digital organization and administrative procedures

CSIA Certied Chimney Sweepreg Review amp ExamJanuary 25 2013 | Jamison Masonry Restoration - Oreland PA

February 8 2013 | CSIA Technology Center

March 15 2013 | Orlando FL

April 3 2013 | Branson MO

April 26 2013 | Manchester NH

May 3 2013 | Scranton PA

June 7 2011 | CSIA Technology Center

June 28 2013 | Richmond VA

July 9 2013 | Oceanside CA

August 2 2013 | CSIA Technology Center

August 9 2013 | Kansas City MO

September 13 2013 | Atlantic City NJ

October 18 2013 | Latham NY

November 15 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the exams The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125-CS 125-HS 125 CL NFI CEUs 6 T

CSIA Certied Dryer Exhaust Technicianreg Review February 7 2013 | Arlington VA

April 3 2013 | Branson MO

August 1 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the CSIA Certied Dryer Exhaust Technicianreg exam The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125 CS 1-HS 1-CL NFI CEUs 4 E

26 SWEEPING NOVEMBER 12

REGION 5

REGION 6

NCSG Charter Members

Paul Bourque Huntsville AL

Don Leavitt San Diego CA

David Harris Broken Arrow Oklahoma

Dan Wheeler Santa Rosa CA

John Cline Menlo Park CA

Dale Meisinger N Augusta SC

Alan Hisey St Louis MO

Eva B Horton Greenwich CT

Harry Richart Hasbrouck Heights NJ

NewNCSGNewNCSGMembers

REGION 2

REGION 1

REGION 4

REGION 3

NCSG REGIONS

REGION 1

Connecticut Vermont Massachusetts New York Maine Rhode Island New Hampshire

REGION 2

Delaware District of Columbia Maryland New Jersey Pennsylvania

REGION 3

Alabama Florida Georgia Mississippi North Carolina South Carolina Tennessee Virginia West Virginia

REGION 4

Illinois Indiana Kentucky Michigan Missouri Ohio

REGION 5

Arkansas Colorado Iowa Kansas Louisiana Minnesota Nebraska New Mexico North Dakota Oklahoma South Dakota Texas Wisconsin

REGION 6

Alaska Arizona California Hawaii Idaho Montana Nevada Oregon Utah Washington Wyoming

CONNECTICUTLorenzo Costa bull Diamond Duct Inc bull LindenhurstBernadette A Singh bull Wellworth Maintenance Corp bull BayshoreWesley J Harvey bull Harvey Wesley J bull Eden

MARYLANDGary Clift bull Fire-Safe Chimney SweepsGT Clift Inc bull Pasadena

PENNSYLVANIAH Richard Garten bull Above All Chimney Sweeps bull Seasterville

NEW JERSEYRaymond Bond bull Mercer County Chimney Services bull Hamilton

GEORGIAArvydas Didas bull Atlanta Chimney Worx LLC bull AtlantaJonathan Clements bull Atlanta Fireplace Specialists bull Atlanta

ILLINOISRichard M Moore bull Jiminy Chimney Sweep amp Service bull Lake in the Hills

OHIOMichael Lentz bull Eastside Fireplace amp Contracting bull CygnetKenneth Jackson bull 360 Home ServicesFireplace Pros bull Columbus

MICHIGANDustin Meyers bull Grand Rapids Air Duct amp Chimney bull Comstock

TEXASWilliam Vehon bull 1st Choice Chimney LLC bull Flower Mound

COLORADOSean Peck bull Ashes Away LLC bull Durango

CALIFORNIA Erik Hvolboll bull Carmichael Chimney Sweep bull SacramentoSteve Adcock bull Able Hearth and Home bull Antioch

NOVEMBER 12 SWEEPING 27

The 2012 ndash 2013 offers are being added daily in the ldquoMembers Onlyrdquo section of the NCSG website at wwwNCSGorg So start checking for these new offers each week These coupons will be good until June 30 2013

Airjet Division of Continental Industries bull Alpha American Company bull Condar Company bull Copperfield Chimney Supply bull Duct Cleanersrsquo Supply bull Dynacote LLC bull Earthcore Industries LLC bull ENERVEX Inc bull Firesafe Industries bull Fireside Distributors bull HY-C

Company bull Lifetime Chimney Supply bull Lindemann Chimney Supply bull Matters of the Hearth bull Meyer Machine amp Equipment bull National Chimney Supply bull Olympia Chimney Supply bull SaverSystems bull Smoktite LLC bull SNEWS ndash The Chimney Sweep News bull

Stove Builder International Inc (SBI) bull Ventech Industries Inc bull Wakefield Brush bull Wohler USA Inc bull Z-Flex

These are just a few of the many offers available to you as a member of the National Chimney Sweep Guild Visit wwwNCSGorg to learn more and to start saving

2012 ndash 2013 SWEEPS ADVANTAGE COUPON PROGRAM

Referral Reward for Non-Profits

Your non-profit can benefit when new NCSG Members mention your organization under Item 2 ldquoWho referred you to the NCSGrdquo on the NCSG membership application or you may send an email to membershipncsgorg and request that NCSG membership information be sent on your behalf to companies who should join Please provide the complete contact information ie name address telephone number and email address if available

Eligible Organizations Non-profit organizations (ie State and Regional Chimney Sweep Guilds HPBA Affiliates)

Referral Reward $100 per New NCSG Voting or Dual Member

Reward Earned Upon receipt of NCSG membership application and payment (full or first installment)

Reward Paid Paid to the organization within 10 business days of receipt of membership application and payment

New Member - Has not been a member of the NCSG for at least two (2) years

Airjet Div of Continental Industries

SAVE UP TO $13150 off Suggested Retail of any 8-inch All Fuel Decorative Chimney

Housing Kits

SAVE UP TO $11150 off Suggested Retail of any 6-inch All Fuel Decorative Chimney

Housing Kits

SAVE UP TO $10850 off Suggested Retail of any B-Vent (Gas) Decorative Chimney

Housing Kits ndash 48rdquo by 17rdquosquare

SAVE UP TO $9150 off Suggested Retail of any B-Vent (Gas) Decorative Chimney

Housing Kits ndash 36rdquo by 17rdquo square

CONDAR COMPANY

SAVE UP TO 4040 OFF Retail for Condar Custom-made Mesh Fireplace Screens for big

and odd size installs

SAVE UP TO $75FREE Design Service on a Condar Custom- Designed Stovepipe

Thermometer

SAVE UP TO ndashSavings Vary FREE shipping and a FREE pair of black screen pulls when you buy Condar Mesh Fireplace Screens (in stock sizes of 16rdquo to 36rdquo height)

Matters of the Hearth

SAVE UP TO $250 $250 off your first Quali-Fyre Purchase

SAVE UP TO $300 FREE shipping on first purchase

SAVE UP TO $250 FREE upgrade to a red firebrick interior

Effective September 1 2012

28 SWEEPING NOVEMBER 12

Congratulations - you all have accomplishments You support your family your employees and their families your vendors and you provide comfort and safety for your customers

So why do I run into far too many business owners who seem to have the ldquoWhat is your business worthrdquo question hanging over them like ominous rain clouds forming on the horizon

Do you feel pressure to increase the value of your business without fully understanding why what to do how to do it and when to do it

You have the opportunity to take your business and your life into any direction you choose So letrsquos start with the why ndash why are you in business today

Do you just love what you do Is your business a place to escape from issues you donrsquot want to deal with Do you need to continue to build wealth for retirement Does your why include consideration for family partners or co-owners or key employees or customers

For most the decision to sell or keep a business in the family is for retirement reasons It could also be to transition into a new business or career change such as a transition into a smaller

less stressful business or consulting role Perhaps you are seeking more diversity or less risk in your assets

Take out a piece of paper and write down your rdquowhysrdquo You may find that this does not take long to complete and can take a load off of your mind

Now what can you do Take a second piece of paper and write down why you would want to pass on or sell your business This is a great exercise to complete

You may uncover concerns about burning out becoming ill or injured lawsuits regulation or a host of other issues that just are not fun to deal with Are these concerns sapping your energy preventing you from making positive contributions to your business

Everyone has this tradeoff ndash life versus business Is giving up your life for your business worth it

At this point it is easy to fall into a pessimistic trap ndash get depressed and stop the process Or worse start blaming other people and become paralyzed in your day to day activities Have others told you that you have been a bit grumpy or tense lately

Business Valuation ndash Why What How When

BY BRIAN NOE CHFCreg CLTC

NOVEMBER 12 SWEEPING 29

Now is the time to take out a third piece of paper and write up a gratitude list What are you grateful for You should easily be able to come up with at least 100 people activities memories accomplishments and the beat goes on

Your gratitude list should enable you to throw the lsquopessimistic whysrsquo out the window and move on to a life you can look forward to

How do you want to live your life after you leave your business What are your financial requirements to achieve your goals This may seem like an arduous task but can be completed in just several hours with the right approach

Wouldnrsquot it be great if you found out you are in a position to lsquoretirersquo or lsquotransitionrsquo to a new endeavor NOW with little effort

The freedom to know what you want to do and what you need to do to fulfill it should give you your emotional time and enthusiasm back to move on to developing and implementing a plan

How to do what you need to do is a set of circumstances that is unique to you We do not have the space here to include even the basics of business and life valuation 101

The recommendation I want to make is to start this process NOW It will only take a few hours to answer the why questions ndash and only several hours more to determine what you need to do to achieve your why

Start the above and you can start to see the day when you your family and important others are finally rewarded for all of your hard work and sacrifice

Let Life Happen ndash Enjoy It

About the Author Brian Noe of MW Financial Group Ltd was a guest speaker at the NCSG 2011 convention held in Hartford CT where he discussed How to Get Out of Business and The Economy and Animal Spirits Brian has a son Eric who served four years in the US Army Eric is ranked first in his class with a degree in Computer Science is working in his field and plans on attending graduate school in 2013 His daughter Kara recently graduated undergraduate school with distinction and is planning to attend graduate school to become a Physiciansrsquo Assistant Brian thoroughly enjoys helping others spend more time with their families and friends while becoming financially successful He can be reached at (860) 606-0834 or Brian_NoeMWFinancialcom

hellip when opportunity calls we answer 1-800-875-8118

wwwcomnetmessagecom

Benefits of Answering Service

Award Winning Telephone Agents

Never Miss A Call

Better Time Management

Appointment Scheduling

Affordable

NCSG Innovation 2013 bull April 4-7 bull Branson MO

Company___________________________________ Address ____________________________________ City State ZIP ________________________________ Phone ______________________________________Fax ________________________________________Email _____________________________________ Check here to opt-in to email from exhibitors

REGISTRANT INFORMATION Please write name as you would like it to appear on your badge Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________ Registration Total $ ___________________

Showboat Branson Belle Tickets ($29each) Qty _______ Cruise Total $ ___________________ 2013 Convention Patch ($3each - Pickup on-site) Qty ________ Patch Total $ ___________________ PROMO CODE ___________________ $ ___________________

Payment Method Check ___________________ Visa MC AmEx

Account __________________________________ Card Security Code _____________ Exp __________Name on Card _______________________________ Signature ___________________________________

PAYMENT INFORMATION

GRAND TOTAL

For Office Use Only O2CR C2F AUTH _______________OrgID ________________ Profile ID ___________________RECrsquoD BY _____________ DATE ______________________

Advanced convention registation closes March 14

STANDARD RATES

Until 1913

11013- 21413

After21413

Primary $499 $549 $599Spouse 299 349 3991st Additional 449 499 5492nd Additional 399 449 4993+ Additional 349 399 449Single Day 279 279 279Banquet Only 89 89 89Tradeshow Only 79 79 79Child banquet tickets are available for kids 12 and under

NCSG MEMBER RATES

Until 1913

11013- 21413

After21413

Primary $399 $449 $499Spouse 199 249 2991st Additional 349 399 4492nd Additional 299 349 3993+ Additional 249 299 349Single Day 179 179 179Banquet Only 69 69 69Tradeshow Only 49 49 49Senior Members $100 $100 $100

MAIL TO National Chimney Sweep Guild 2155 Commercial Drive Plainfield IN 46168

FAX TO (317) 837-5365 CALL (317) 837-1500

REGISTER ONLINE NCSGorginnovationNCSG also accepts direct debit payments

Please contact Candice Bradbury at (317) 837-1500 or cbradburyncsgorg for more information

Cancellations must be made in writing and sent toNCSG 2155 Commercial Drive Plainfield IN 46168

Refund Policy Prior to 1913 90 11013-21413 75 No refunds are available after 21413

Chartered Cruise and Dinner ShowShowboat Branson Belle

-- Additional Registration Required --$29person - Join us aboard the Showboat

Branson Belle on the evening of April 4 for the spectacular ldquoMade in the USArdquo dinner show and a two-hour cruise on Table Rock Lake

No matter how you define success you will find something at NCSG Innovation 2013 that will stretch your imagination test your technical abilities and get that light bulb over your head to appear

From many perspectives one common theme has tied together all of NCSGrsquos convention and trade show events That theme is innovation Innovation is ldquodoing outside of the boxrdquo to make both work and personal lives more comfortable and enjoyable American chimney service businesses must remain on the cutting edge of innovation and our convention is your ticket to a more successful future

About BransonThe NCSG Innovation 2013 Convention and Trade Show will be held at the Chateau on the Lake in Branson Missouri Branson is located 40 miles south of Springfield and nestled in the heart of the Ozark Mountains Southwest Missouri is home of some of the most picturesque and breathtaking natural views in the country Rest assured we realize that we may have a little competition for our attendeesrsquo attention and wersquore working on creative ways to keep them engaged and on the tradeshow floor

About Chateau on the LakeThe Chateau on the Lake Resort Spa amp Convention Center in Branson Missouri is perfect for all kinds of stays Pack up the family - small dog included - and come for a vacation No matter what type of get-away you seek our extraordinary ldquoCastle in the Ozarksrdquo is here for you

Chateau on the Lake in Branson is the only AAA Four-Diamond Lake Resort in Missouri It has complimentary indoor and outdoor parking three amazing res-taurants first class relaxation at Spa Chateau and a full service Marina on Table Rock Lake

Hotel reservations are now being accepted for NCSG Innovation 2013 at Chateau on the Lake in Branson MO Just call 1-888-333-LAKE (5253) and mention that yoursquore with the National Chimney Sweep Guild to lock in rates starting at $129 for a mountain view and $134 for a lake view

NCSG Innovation 2013April 4-7 at Chateau on the Lake in Branson MO

For more info visit wwwNCSGorginnovation

Chartered Cruise and ldquoMade in the USArdquo Dinner Show

Showboat Branson Belle -- Additional $29person Registration Required --

Join fellow sweeps and industry friends for a two-hour chartered dinner cruise aboard the Showboat Branson Belle The eveningrsquos entertainment is a show called Made In The USA featuring Janice Martin the worldrsquos only aerial violinist and the five-member all-male vocal group The ShowMen in a patriotic musical tribute to America NCSG Innovation 2013 attendees and guests can experience this ALL-IN-ONE dinner show and cruise at a significantly discounted rate which has been even further discounted through a generous sponsorship from Olympia Chimney Supply Chartered Cruise and Dinner Show tickets are available for an additional fee ($29person) through the regular registration process

NCSG Innovation 2013 bull April 4-7 bull Branson MO

Company___________________________________ Address ____________________________________ City State ZIP ________________________________ Phone ______________________________________Fax ________________________________________Email _____________________________________ Check here to opt-in to email from exhibitors

REGISTRANT INFORMATION Please write name as you would like it to appear on your badge Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________ Registration Total $ ___________________

Showboat Branson Belle Tickets ($29each) Qty _______ Cruise Total $ ___________________ 2013 Convention Patch ($3each - Pickup on-site) Qty ________ Patch Total $ ___________________ PROMO CODE ___________________ $ ___________________

Payment Method Check ___________________ Visa MC AmEx

Account __________________________________ Card Security Code _____________ Exp __________Name on Card _______________________________ Signature ___________________________________

PAYMENT INFORMATION

GRAND TOTAL

For Office Use Only O2CR C2F AUTH _______________OrgID ________________ Profile ID ___________________RECrsquoD BY _____________ DATE ______________________

Advanced convention registation closes March 14

STANDARD RATES

Until 1913

11013- 21413

After21413

Primary $499 $549 $599Spouse 299 349 3991st Additional 449 499 5492nd Additional 399 449 4993+ Additional 349 399 449Single Day 279 279 279Banquet Only 89 89 89Tradeshow Only 79 79 79Child banquet tickets are available for kids 12 and under

NCSG MEMBER RATES

Until 1913

11013- 21413

After21413

Primary $399 $449 $499Spouse 199 249 2991st Additional 349 399 4492nd Additional 299 349 3993+ Additional 249 299 349Single Day 179 179 179Banquet Only 69 69 69Tradeshow Only 49 49 49Senior Members $100 $100 $100

MAIL TO National Chimney Sweep Guild 2155 Commercial Drive Plainfield IN 46168

FAX TO (317) 837-5365 CALL (317) 837-1500

REGISTER ONLINE NCSGorginnovationNCSG also accepts direct debit payments

Please contact Candice Bradbury at (317) 837-1500 or cbradburyncsgorg for more information

Cancellations must be made in writing and sent toNCSG 2155 Commercial Drive Plainfield IN 46168

Refund Policy Prior to 1913 90 11013-21413 75 No refunds are available after 21413

Chartered Cruise and Dinner ShowShowboat Branson Belle

-- Additional Registration Required --$29person - Join us aboard the Showboat

Branson Belle on the evening of April 4 for the spectacular ldquoMade in the USArdquo dinner show and a two-hour cruise on Table Rock Lake

No matter how you define success you will find something at NCSG Innovation 2013 that will stretch your imagination test your technical abilities and get that light bulb over your head to appear

From many perspectives one common theme has tied together all of NCSGrsquos convention and trade show events That theme is innovation Innovation is ldquodoing outside of the boxrdquo to make both work and personal lives more comfortable and enjoyable American chimney service businesses must remain on the cutting edge of innovation and our convention is your ticket to a more successful future

About BransonThe NCSG Innovation 2013 Convention and Trade Show will be held at the Chateau on the Lake in Branson Missouri Branson is located 40 miles south of Springfield and nestled in the heart of the Ozark Mountains Southwest Missouri is home of some of the most picturesque and breathtaking natural views in the country Rest assured we realize that we may have a little competition for our attendeesrsquo attention and wersquore working on creative ways to keep them engaged and on the tradeshow floor

About Chateau on the LakeThe Chateau on the Lake Resort Spa amp Convention Center in Branson Missouri is perfect for all kinds of stays Pack up the family - small dog included - and come for a vacation No matter what type of get-away you seek our extraordinary ldquoCastle in the Ozarksrdquo is here for you

Chateau on the Lake in Branson is the only AAA Four-Diamond Lake Resort in Missouri It has complimentary indoor and outdoor parking three amazing res-taurants first class relaxation at Spa Chateau and a full service Marina on Table Rock Lake

Hotel reservations are now being accepted for NCSG Innovation 2013 at Chateau on the Lake in Branson MO Just call 1-888-333-LAKE (5253) and mention that yoursquore with the National Chimney Sweep Guild to lock in rates starting at $129 for a mountain view and $134 for a lake view

NCSG Innovation 2013April 4-7 at Chateau on the Lake in Branson MO

For more info visit wwwNCSGorginnovation

Chartered Cruise and ldquoMade in the USArdquo Dinner Show

Showboat Branson Belle -- Additional $29person Registration Required --

Join fellow sweeps and industry friends for a two-hour chartered dinner cruise aboard the Showboat Branson Belle The eveningrsquos entertainment is a show called Made In The USA featuring Janice Martin the worldrsquos only aerial violinist and the five-member all-male vocal group The ShowMen in a patriotic musical tribute to America NCSG Innovation 2013 attendees and guests can experience this ALL-IN-ONE dinner show and cruise at a significantly discounted rate which has been even further discounted through a generous sponsorship from Olympia Chimney Supply Chartered Cruise and Dinner Show tickets are available for an additional fee ($29person) through the regular registration process

November 19-23 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

November 26-30 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 3-7 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 10-14 2012CSIA (online) - Chimney Physics

Dates amp Events

Please send notice of your events

for NCSG Dates amp Events listings at

mmcmahonncsgorg for inclusion here

in weekly posts to the discussion list

and online at wwwNCSGorgdates The

event must be considered educational or

informative for the industry (sales events

and open houses will not be listed)

- CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 14-19 2012AHIT Home Inspection Training CSIA Technology Center For more information please contact jhuebnerahitcom

December 17-21 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 24-28 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 31- January 4 2013CSIA (online) - Chimney Physics

- CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

January 7-11 2013CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

January 14-18 2013CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician

AND AS ALWAYS

uuml Direct Vent Pro uuml Pellet Vent Prouuml Class ADuraTech

bull Same Day Shipment bull 16 Toll Free Lines To Assist You bullbull Proud Supplier Member To The NCSG bull

Serving Sweeps for 35+ Years

LARGEST INVENTORY

LOWEST PRICES

HEADQUARTERS

Itrsquos In Stock

uuml Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ Years

Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ Years

bull Proud Supplier Member To The NCSG bull

1-866-880-3473

Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ Years

Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ Years

Class ADuraTech

Serving Sweeps for 35+ Years

32 SWEEPING NOVEMBER 12

NOVEMBER 12 SWEEPING 33

otivation Everybody wants it Just about

everything we do is affected by it Itrsquos a billion

dollar industry studied and preached by many

but truly understood and embraced by few I

myself subscribe to all sorts of blogs and article feeds related to

the topic When I go conferences I love to hear a good motivational

speaker But what truly motivates us

Irsquom guessing the answer to that question varies for all of us

Deciding what to have for dinner may be motivated by our desire

to lose weight our budget or maybe simply some food we saw on

TV Making the decision to attend a business conference may be

motivated by the speakers the topics the location or the cost Even

reading this magazine is a motivated behavior

So during this time of year when many sweeps seem to be motivated

by trying to keep up with the relative seasonal high pace of business

I decided to do a little research Not surprisingly there is no shortage

of information out there on the topic but I did run across a couple

of things that caught my attention and I thought were worthwhile to

pass along

One article in particular was written by a small business

entrepreneur (which is the first key to catching my attention) and

business coach Nancy Wurtzel She talks about both external and

internal forces that impact our motivation and the role they play in

our everyday business decisions and she encourages us to take the

time to examine those factors for each of us that truly and uniquely

make us tick

Specifically Wurtzel offers seven factors to motivate the motivational

thought process Inspiration goals networking self-reward exercise

organization and of course external stimulation from motivational

speakers and authors

What is your inspiration What are you truly interested in and

inspired by Whatever it is itrsquos critical to getting and staying

motivated If yoursquore note interested in your business you canrsquot

expect to stay motivated to succeed in it for the long term On the

other hand if you are excited about what you are doing you will be

persistent even when challenged and your energy and intensity will

help you thrive

Are you setting goals Short and long-term goal setting is vital for any

business owner This is hardly business savvy news but itrsquos amazing

how many small businesses donrsquot do this in a measurable way And

many of those that do forget to go back and review their goals to see

where they are and adjust as needed How could you possibly be

motivated if you are unsure about the direction and progress of your

company

Network whenever you can with peers and other small business

owners The isolation of working alone can be one of the most

difficult parts of entrepreneurship or frankly being the boss in any

BY MARK MCSWEENEY CAEEXECUTIVE DIRECTOR

Perspective

Worthwhile Motivation

ldquoMotivation is one of the most powerful driving forces in the workplace It can mean the difference between tremendous success and failurerdquo ndash Nancy Wurtzel

M

34 SWEEPING NOVEMBER 12

organization Gaining support from others is motivating Itrsquos hard to

move mountains by yourself However building off the energy and

inspiration of others who are in similar positions those mountains

can become merely small hills just waiting to be traveled By all

means network with other sweeps but donrsquot limit it to that Even

when businesses are not related there is a lot of common ground

between small businesses and plenty of opportunities to work

together

Reward yourself You know how hard you work Even when

you work smart you still tend to work hard Itrsquos human nature

particularly for the entrepreneurial mind But all work and no play

can be a big mistake Motivation will drop quickly of you never take

time away from the work you are doing So plan frequent rewards

for yourself They donrsquot have to be huge getaways though every once

in a while thatrsquos a good idea too And in between the rewards when

you have the inevitable bad day deal with it learn what you can

from it and then put it behind you The great Emerson said ldquoFinish

each day and be done with it You have done what you could Some

blunders and absurdities have crept in forget them as soon as you

can Tomorrow is a new day You shall begin it serenely and with too

high a spirit to be encumbered with your old nonsenserdquo

Take care of yourself Wersquove all heard that there is a powerful

connection between the mind and the body When we get busy

itrsquos easy to begin to neglect on or the other Exercise and cut back

on some of the unhealthy foods (note I didnrsquot say get rid of them

entirely that may be part of your self-reward) Exercise breaks donrsquot

have to be huge blocks of time and you donrsquot need to spend money

joining a gym or hiring a personal trainer if thatrsquos not what yoursquore

into But do something It will make you feel better and doing that

can help keep your mind fresh

Get organized Okay for those of you who have seen my desk you

know paper management is not my forte While I do keep myself

organized in other ways every once in a while I need to set aside

time to tackle the stacks and clean my desk off so that I can start

fresh I always feel better afterward Beyond the paper take a look

at opportunities to really get organized by creating business systems

that will help you streamline your operations and once you do the

ongoing challenge is to keep yourself on track by maintaining these

systems If you canrsquot do it on your own donrsquot be afraid to bring in

someone who can help you another great benefit of networking

Keep yourself motivated There is no shortage of motivational ideas

and materials out there for the taking Itrsquos hard to go through a

day without being exposed to books CDs blogs seminars videos

and more There are even apps for your smart phone So who do

you trust Who do you listen to How do you get through all the

motivational clutter out there and actually find someone who can

get you fired up about working and improving your business If you

have a business mentor get suggestions from him or her If yoursquore

networking with other small business

owners ask them what has worked

for them If they are in the same boat

you are maybe you can experiment

together

Jim Rohn says that life is worthwhile

when you learn try stay and care

Constantly challenge yourself to learn

what you can do to keep on top of

your game mentally and physically

Try your best to make a difference in

your life even when at first you donrsquot

succeed Stay in the game that you have

committed to play and see it through

And care about what you are doing

who you are doing it with and who

you are doing it for Do these things

with a passion and motivation is sure

to follow

Until next time I continue to wish you

every success

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With No Memo ry

Strong Triple Locking CrimpHolds T ogether Even OnTough Jobs

Horizontal Sides Of CorrugationOffer Added Strengthamp Flexibility

Manufactured by CHIMNEY TECHNIQUE INC

Chim-Pro Interlock Flex

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Chim-Pro RigidADDED SAFETY EFFICIENCY AND VALUE

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Featuring

Visit wwwchim-prolinercom for more detailsbull 2000 Industrial Ave bull Sioux Falls SD 57104

1-800-582-1392

NOVEMBER 12 SWEEPING 35

Display Ad Index

Darwin Awards

Have you snapped a photo of a peculiar chimney in your area that made you shake your head in disbelief

Send it to Melissa Heeke at mheekencsgorg for publication in Sweeping Or mail it to NCSG 2155 Commercial Drive Plainfield IN 46168

Page Advertiser Phone Email or Website Address

34 Ahrens Chimney Technique 800-582-1392 ahrenschimneyqwestofficenet

21-24 Chimney Safety Institute of America 317-837-5362 wwwCSIAorg

17 Cobra Chimney Caps 888-463-0636 salescobrachimneycom

29 Communications Network Inc 800-875-8118 tkempercomnetmessagecom

19 Copperfield 800-247-3305 wwwcopperfieldcom

6 ENERVEX Inc 800-255-2923 infochimneyfanscom

15 Firesafe Industries Inc 800-545-6607 wwwfiresafeinccom

18 Hose Master 800-221-2319 bobdanielshosemastercom

10 ICP 508-695-7000 wwwchimneycapscom

BC Lifetime Chimney Supply LLC 877-234-7473 wwwlifetimechimneysupplycom

7 Lindemann Chimney Company 800-722-7230 wwwlindemannchimneycom

34 MC Refractory 760-956-1884 wwwmcrefractorycom

8 Meyer Machine amp Equipment 800-728-3828 wwwmeyermachinecom

4 National Chimney Supply 800-897-8481 wwwnationalchimneysupplycom

11 New England Chimney Supply 888-900-8106 wwwNECS-BEST-FLEXcom

5 Olympia Chimney Supply 800-569-1425 wwwolympiachimneycom

13 Sand Hill Wholesale 800-258-5496 wwwsandhillwholesalecom

3 Smoktite 866-439-0069 wwwsmoktitecom

32 Sweeprsquos Choice 866-880-3473 infosweepsamericacom

9 Thermocrete 866-439-0069 wwwthermocreteusacom

25 Whitecaps 800-335-2534 wwwwhitecapscom

This photo was taken by our tech Wes Thornton and we really donrsquot know what to say about it other than ldquoNo way am I getting up thererdquo

Enjoy Jessica Addams Barnhill Chimney Company Jessica Addams

36 SWEEPING NOVEMBER 12

ClassifiedsGotta chimney question Sizing Codes Call Royal Edwards Make Royal your tech department CALL NOW 813-982-0219 for on-call tech support Continuing Education special bonus ndash ask how you can get the Friday morning E-Blast for FREE CALL NOW 813-982-0219

GasVent Software for Sizing Chimneys only $195 Call 1-800-648-9523 for more info and visit wwwelitesoftcom to download a free trial version

Chimney Sweep business for sale in the Northern Rocky Mountains of New Mexico Services a large area with three ski resorts in the service area Equipment and signed three year contracts goes with the business Business is well established For pricing and other info please email your questions to ridgeriders1gmailcom

CLASSIFIED ADS FREE FOR NCSG MEMBERSMembers can run one 35 word classified free each year Regularly classified ads are $2word or $1word for NCSG members Classified ads are non-commissionable and must be pre-paid To place a classified ad please contact Megan McMahon at mmcmahonncsgorg or (317) 837-1500

Cut To Fit Refractories

NEWPRODUCT

Having trouble locating that hard to find refractory panel No problem when you use the MC Refractory Inc CUT TO FIT refractory walls Carry them on your truck cuts easily to fit most fireplaces This product is the original Tested to UL127 amp ASTM C133 standards and certified by OMNI Test Laboratories

MC Refractory Inc11435 East Santa Fe Ave Unit B bull Hesperia CA 92345

Call us Toll Free (877) Cut-2-Fit(877) 288-2348

Visit us on the web at wwwmcrefractorycom

CUSTOM PANELS AVAILABLE CALL FOR DETAILSWe also manufacture fire rings and log lighters

Do you Pre-Screen Your EmployeesLABORCHEX a valuable employment background screening service since 1985 offers discounted pricing to all NCSG members There are no set up fees or minimum orders and many results are completed within 24 hours Members will simply complete a few forms via a secure website after the applicant has authorized the screening by signing a release Results will be provided on the website and by email or fax Not only will NCSG members lower turnover costs enhance safety and security and save $$ from day one - all screenings comply with federal laws and regulations bull Lower Turnover Costsbull Reduce Negligent Hiring Issuesbull Maintain Productive Worksitesbull Enhance Safety amp Securitybull Save $$ from Day One For more information on how to take advantage of this benefit go to the ldquoMembers Onlyrdquo section of wwwNCSGorg to access member benefits and discount information

TwittercomDntMoveFirewood

TweetThatsWhatTreeSaid to spread the message

TwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewood

TweetTweetTweetTweetTweetThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid to spread the messageto spread the messageto spread the messageto spread the messageto spread the messageto spread the message

FacebookcomDontMoveFirewood

Join us on Facebook to get up-to-date information and safe burning tips

FacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewood

Join us on Facebook to get up-to-date information and safe burning tips and safe burning tips

TwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewood

FacebookcomDontMoveFirewoodFacebookcomDontMoveFirewood

Spread the word not the pest

org

National Chimney Sweep Guild2155 Commercial DrivePlainfield IN 46168

1210

NEW CUSTOMERS BUY 2 GET 1 FREEQUALITY SERVICE AND THE BEST PRICES YEAR ROUNDSingle Wall 316L 6 x 25 $288Single Wall 316L 6 x 35 $368Smooth Wall 316L 6 x 25 $313Smooth Wall 316L 6 x 35 $403FOR BULK ORDERS AND MORE SIZES

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WHY DO YOUR CUSTOMERS NEEDA LIFETIME CHIMNEY LINER

Lifetime chimney liners offer the best protection against dangerous

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draft flow are easy to clean and help extend the life of your chimney

FREESHIPPINGWITH YOUR KITPURCHASE

FREESHIPPINGWITH YOUR KITPURCHASE

Page 12: November 2012

12 SWEEPING NOVEMBER 12

ecently I noted on the NCSG discussion list that a sweep described his business as a ldquoBUBBLErdquo He felt he was inside this bubble because he had no staff members He had a one-man business He felt his only opportunity to interact

with other sweeps in person was the NCSG convention I have often thought of a one man business as a box but his word of bubble is also a good description

The thoughts he expressed caused me to think about the bubble that every owner of a chimney service business is in Our industry has businesses of all sizes from the one man operations up to companies with a multitude of trucks and with even different locations and includes some who operate different businesses altogether And I see success stories with each type but also hear and see the frustrations of each The amazing thing is that no matter the size the business the basic issues faced by the businesses of different sizes will be similar

For instance all business must be concerned with implementation marketing budgets equipment purchases and maintenance among many other things And they each have their own unique issues they have to face depending on size With the larger business comes staff management where to park the equipment payroll and benefit issues and so many other things With the single person business so often the truck is likely parked at the ownerrsquos home and at times the office may be a place at the kitchen table or perhaps a dedicated place in the home The one man company likely finds that vehicles get longer life require fewer repairs and even have a better appearance at times This is a benefit I suppose of the owner being the only one who drives the equipment

But the key thing each and every business owner must remember is the reason they started the businesshellipto deliver to the business owner their dreams And each and every business owner must remember the development of an excellent business model no matter what the size of their business is the road map to their dreams

Are there advantages to each of the diverse types of operations Of course there are And there are disadvantages as well The key thing is that the business owner realizes that no matter what size he decides the business should be he must have a well-conceived business model to succeed

If you donrsquot have a plan and system to manage each of the issues every business faces no matter what size your business is you will continually and inevitably struggle inside your own particular bubble And if you donrsquot have a viable well-thought-out realistic business model chances are you donrsquot have the plan you need to attend to all the facets of the business that determine your ultimate success Itrsquos as simple as that

In the final analysis each of us decides the box or bubble we want to do business within And each must do some thinking outside of that bubble or it can become a large trap

No matter how large or small our business is there is always the need to network with others with similar business models and that face similar challenges This is one reliable way to get out of the confines of your bubble or box There are others

One of the best ways is to network with industry peers is the often-suggested MIX group Often the network may be participating in an industry internet discussion but this does not give you input from the folks that know you know your skills know your hopes and know your dreams Also these folks can know the walls you face in your life that block your goal attainment Networking with other business owners with an intimate knowledge of your business operation can move you miles ahead I highly advise that each person investigate the MIX concept Likely this is one of the leading educational tools along with the recognized methods of attending conventions and conferences The folks that participate in MIX groups obtain tools sometimes they are small tips sometimes they are game changers This concept also gives you the ability to see from the inside just how effective new methods can be for their business models

BY JERRY ISENHOUR OF CHIMNEY amp VENTING

CONSULTANTS IN CONCORD NCCoachrsquos Corner

The

The Bubble

R

NOVEMBER 12 SWEEPING 13

The key thought is success does not result from the size of a business Rather success is the reward that one has when through careful planning and execution their hopes and dreams are fully realized life is good and things are happening as you dreamed when you started

Decide what your bubble is and go realize your dreams As I often say ask the man in the mirror many times he is the one that can truly assist you in where you want to go

About the Author Jerry Isenhour is an industry consultant and coach who authors a monthly article in Sweeping as a service to the industry For more information about Jerry and how he can assist you individually and your business in your quest for success and you ascent to the next level take a look at his web site wwwchimneyandventingconsultantscom He can be contacted at jerrychimneyandventingconsultantscom or by phone at (704) 425-0217 You can also obtain great business tips from his Facebook page Chimney amp Venting Consultants

Dont have the 2012-2013 Sand Hill Wholesale CatalogCall for your free copy

1-888-SAND-HILLor fax your request to

1-800-958-5497

Visit us on the web wwwsandhillwholesalecom

Place Your Qualified Order Of $1500 Or MoreFrom Over 2100 Stocked Products

Found Within Sand Hills 2012-2013 Catalog

And ReceiveFREE FREIGHT

Anywhere In The Continental USTo receive this offer mention this ad at time of order

Subject to credit approval

Same day shipping for orders placed before 200PM Eastern Time

We Want To

Say Thanks

For Giving Us Your Support

14 SWEEPING NOVEMBER 12

Itrsquos Not Rock-it Science

I n 1992 my wife and I opened a hearth store in our small town In order to please our customers we try our best to get them the items they want The range quickly went from gas logs glass doors and wood burning stoves to prefabricated fireplaces mantels and surrounds One of the hot new items one of our sales

reps was pushing back then was a pre-manufactured rock surround and separate hearth After selling several of these and placing orders for quite a few more we got a call from our supplier that the manufacturer had gone out of business I thought to myself ldquoWell itrsquos only man-made rock How hard could this product be to duplicaterdquo I soon realized that this endeavor was more complicated than I thought It isnrsquot at all like laying brick it is much more creative and complex

After rocking numerous fireplaces in these past years I have developed my own way of laying man-made stone This type of rock is designed to mimic natural rock but it is only one to two inches in depth Manufacturers of these products estimate that the average weight of such products is approximately ten pounds per square foot making it ideal for interior projects Because of this light weight there is no need to reinforce the floor joist One day I was at a customerrsquos home to do a chimney inspection and was admiring her custom natural stone fireplace and I noticed one attribute that natural stone has That is the depth of rocks The natural light in the room highlighted the shadows created by the stone From this point forward I began to use dark almost black mortar for my scratch coat and for sticking the stones to the wall This color gives the look of depth which closely mimics natural stack stone

Every fireplace is different and I always ask the homeowner what their vision is for their fireplace some are much more elaborate than others I try to always give them what they want not what I want In the photos included you will notice the dark scratch coat and that we install the mantel before the rockwork begins You may also notice that on this job we painted the ceiling and wall black because the sheet rock was not finished by painting this black it made it easier for the painter to cut in around the rocks without getting paint on them We painted the firebox black also which helps bring out the shadowing effect of the dark mortar Many of you may be more experienced in this type of work than I am but many may not have ventured in this area yet If you are interested in doing so just go for it Be creative get your hands dirty and remember itrsquos not rock-it science

Chimney Sense DENNIS DOBBS NCSG

TECHNICAL ADVISORY CHAIR

NOVEMBER 12 SWEEPING 15

ldquoMy company uses most products available to chimney contractors but Firesafersquos products and systems are hands-down the very best and the most profitable Great technical support and their constant improvements make the products even better which makes my company stand out over my competitionrdquo Kevin Knight Chadds Ford Chimney Sweeps PA

TO order call 800 TO order call 800--545545--66076607

infofiresafeinccom infofiresafeinccom wwwfiresafeinccomwwwfiresafeinccom

FireFireGuardGuard Ceramic mortar jointCeramic mortar jointCeramic mortar joint amp resurfacing systemamp resurfacing systemamp resurfacing system

PatentedPatented The most advanced chimney liner in the world

reg

CrownGuardCrownGuard Severe weather crown repair amp protectionSevere weather crown repair amp protection

Centering system for metal chimney liners

When you serve on the NCSG Board of Directors you help lead the chimney industry into the future and can develop leadership management and communication skills that will serve you in your business and personal life You can make an immediate difference in the chimney service industry by helping to determine the organizationrsquos strategic plan and annual budget The new shorter two-year term limits make volunteering easier

NCSG board members are responsible forbull Attending four board meetings each year Two of the meetings are held

at the CSIA Technology Center in Indianapolis (Spring - typically held for three days Summer - typically held for two days) the November meeting is typically held online and via teleconference and the fourth is held immediately before the annual NCSG convention at the host city Travel and lodging expenses are reimbursed for board members attending meetings with the exception of the convention meeting only

bull Participating in the NCSG members-only and board of directorsrsquo electronic discussion lists

bull Communicating with members in region via eNewslinkbull Connecting members to regional legislation affecting the industry

And NCSG board members receivebull Complimentary NCSG Innovation convention registration for you and

your spouse while you serve on the board

bull Networking opportunities at board meetings which help develop life-long friendships with business associates from across the country

The NCSG Governance Committee is now accepting nominations for a representative from NCSG Regions 5 and 6 and one Supplier representative bull Region 5 (Two year term 2013-2015)

Represents Arkansas Colorado Iowa Kansas Louisiana Minnesota Nebraska New Mexico North Dakota Oklahoma South Dakota Texas Wisconsin

bull Region 6 (One year term 2013 - 2014) Represents Voting and Dual members nationwide

bull Supplier Representative (Two year term 2013 - 2015) Represents Supplier and Dual members nationwide

Nomination Deadline - December 4 2012 - Nominations must be mailed to NCSG at 2155 Commercial Drive Plainfield IN 46168 No electronic nomination forms will be accepted

The newly elected directors will be seated at the April 3 2013 board of directors meeting in Branson MO If you would like additional information please feel free to contact NCSG Governance Chair Randy Brooks at hearthhunteraolcom or NCSG Executive Director Mark McSweeney at mmcsweeneyncsgorg

Call for Nominations Board of Directors

16 SWEEPING NOVEMBER 12

Employee or Independent Contractor

BY CHRIS VAN LEEUWEN OF VERACITY INSURANCE SOLUTIONS

Workers compensation is a form of insurance providing wage replacement and medical benefits to employees injured on the job Most employers are required to provide workers compensation and may have potential liability in the event of an employee injury in addition to the financial penalties that may be imposed upon them if they chose not to carry workers compensation coverage

A frequent question received is ldquowho is an employeerdquo It is common for employers to reclassify employees as independent contractors to avoid certain taxes benefits and other liabilities The IRS has developed the ldquo20 Factor Testrdquo to assist employers evaluate whether a worker is an employee or an independent contractor

1 InstructionIs the worker required to comply with employerrsquos instructions about when where and how to work

q Yes q No

2 TrainingIs training required Does the worker receive training from or at the direction of the employer including attending meetings and working with experienced employees

q Yes q No

3 IntegrationAre the workerrsquos services integrated with activities of the company Does the success of the employerrsquos business significantly depend upon the performance of services that the worker requires

q Yes q No

4 Services Rendered Personally Is the worker required to perform the work personally q Yes q No

5 Authority to hire supervise and pay assistantsDoes the worker have the ability to hire supervise and pay assistants for the employer

q Yes q No

6 Continuing Relationship Does the worker have a continuing relationship with the employer q Yes q No

7 Set Hours of Work Is the worker required to follow set hours of work q Yes q No

8 Full-Time Work Required Does the worker work full-time for employer q Yes q No

9 Place of WorkDoes the worker perform on the employerrsquos premises and use the companyrsquos office equipment

q Yes q No

10 Sequence of WorkDoes the worker perform work in a sequence set by the employer Does the worker follow a set schedule

q Yes q No

11 Reporting Obligations Does the worker submit regular written or oral reports to the employer q Yes q No

12 Method of PaymentHow does the worker receive payments Are there regular payments in set amounts

q Yes q No

13 Payments of Business and Travel Expenses Does the worker receive payment for business and travel expenses q Yes q No

14 Furnishing of Tools and Materials Does the worker rely on the employer for tools and materials q Yes q No

15 InvestmentHas the worker made an investment in the facility or equipment used to perform services

q Yes q No

16 Risk of LossIs the payment made to the worker on a fixed basis regardless of profitability or loss

q Yes q No

17 Working for More Than One Company at a Time Does the worker only work for one employer at a time q Yes q No

18 Availability of Services to the General Public Are the services offered to the employer unavailable to the general public q Yes q No

19 Right to Discharge Can the worker be fired by the employer q Yes q No

20 Right to Quit Can the worker quit work at any time q Yes q No

NOVEMBER 12 SWEEPING 17

If you answered ldquoyesrdquo to a high number of the questions above is likely an indication that there is a presence of an employer-employee relationship If a high number is marked ldquonordquo indicates a contractor relationship

A similar test is used in most state to determine status under workersrsquo compensation laws called the ldquoeconomic reality testrdquo This test is often used by the courts to determine independent contractor status and is harder to classify a worker as an independent contractor

In addition to the exposure to possible work related injuries to an ldquoemployeerdquo not being covered the penalties for misclassifying an employee is huge back tax and premiums civil fines interest and other retroactive damages

Refer to the Department of Labor and your local Workforce Departments for more information on the definition of an ldquoindependent contractorrdquo before you reclassify an employee to an independent contractor

About the Author Chris Van Leeuwen has been in the insurance industry since 1985 and is currently the Vice President of SalesCSO at Veracity Insurance Solutions LLC

Member Get a Member Program

Did you know that by promoting membership in the NCSG you help the Guild meet its goals AND you will reap rewards too To take advantage of potential savings on your next NCSG dues simply visit wwwNCSGorg to obtain a copy of the membership application form Make sure you put your name under Item 2 ldquoWho referred you to the NCSGrdquo OR you may send an email to dcorneliusncsgorg and request that NCSG membership information be sent on your behalf to people who should join Please provide the complete contact information ie name address telephone number and email address if available

Your participation in the Member-Get-A-Member program helps strengthen the Guildrsquos membership and allows you to win toobull You get $5000 off membership dues for each new member (1-4

new members)bull You get Free membership Dues (equal to 1 year) when you

recruit 5+ new members

Save some money on your next NCSG dues by simply promoting membership in the NCSG at every opportunity you haveNew Member - has not been a member of the NCSG for at least two (2) years

Hose Master Invented the WheelHose Master Invented the WheelWhen It Comes to Chimney LinersWhen It Comes to Chimney Liners

1964

1983

2000

2012

Pro amp UltraProInvented UltraPro - the only patented roll-lock design light-weight liner with extreme exibility and crush resistance

Redesigned Interlocked Machine TechnologyInnovations are still the core of manufacturing exible chimney liner today

HeavyFlexInvented RectangleFlex OvalFlex and Dial-A-Flex technology

Smooth-N-LiteToday Sam has designed Smooth-N-Lite the light interlocked liner for smoothwall applications Manufactured on the same machine technology he invented in 1964

Meet Sam Foti Hose Master CEO engineer and innovator

In 1964 Sam got involved with interlocked products Identifying the problems associated with manufacturing the hose Sam redesigned the tooling and machinery to not only produce a consistent interlocked hose but to also speed-up the production

Today the results of Sams ingenuity is the technology used throughout the industry in the production of interlocked products His designs not only changed the way that stripwound hose is made but the way that it is used and perceived in the industry

redesigned the tooling and machinery to not only produce a consistent interlocked hose but to also speed-up the production

Today the results of Sams ingenuity is the technology used throughout the industry in the production of interlocked products His designs not only changed the way that stripwound hose is made but the way that it is used and perceived in the industry

SmoothNLite Adindd 2 71212 335 PM

HomeSaverreg Smooth-N-Litetrade Fills the Smoothwall Niche

5-8 Diameters Light 010 stainless strip Available in 304 and 316 stainless steel alloys Interlocked seams are easy to flex Smooth inner wall Crush resistant No memory Ideal for smoothwall application

Now smoothwall liner doesnt have to be stiff and clumsy Because HomeSavers new Smooth-N-Lite gives you smooth without the headache Nestling right into HomeSavers famous family of UltraPro Pro RoundFlex RectangleFlex OvalFlex and Dial-A-Flex liners our new 010 Smooth-N-Lite gives you the superior weight flexibility and strength you need for smooth liner applications

6 times 25 (304-Alloy)

WITH SHIPPING$36786

~Free Freight bull On orders of $1800 or morebull 65rsquo of liner liner and components ship free

Speed Service Selection 8002473305 bull wwwcopperfieldcom

SmoothNLite Adindd 3 71212 335 PM

1964

1983

2000

2012

Pro amp UltraProInvented UltraPro - the only patented roll-lock design light-weight liner with extreme exibility and crush resistance

Redesigned Interlocked Machine TechnologyInnovations are still the core of manufacturing exible chimney liner today

HeavyFlexInvented RectangleFlex OvalFlex and Dial-A-Flex technology

Smooth-N-LiteToday Sam has designed Smooth-N-Lite the light interlocked liner for smoothwall applications Manufactured on the same machine technology he invented in 1964

Meet Sam Foti Hose Master CEO engineer and innovator

In 1964 Sam got involved with interlocked products Identifying the problems associated with manufacturing the hose Sam redesigned the tooling and machinery to not only produce a consistent interlocked hose but to also speed-up the production

Today the results of Sams ingenuity is the technology used throughout the industry in the production of interlocked products His designs not only changed the way that stripwound hose is made but the way that it is used and perceived in the industry

SmoothNLite Adindd 2 71212 335 PM

HomeSaverreg Smooth-N-Litetrade Fills the Smoothwall Niche

5-8 Diameters Light 010 stainless strip Available in 304 and 316 stainless steel alloys Interlocked seams are easy to flex Smooth inner wall Crush resistant No memory Ideal for smoothwall application

Now smoothwall liner doesnt have to be stiff and clumsy Because HomeSavers new Smooth-N-Lite gives you smooth without the headache Nestling right into HomeSavers famous family of UltraPro Pro RoundFlex RectangleFlex OvalFlex and Dial-A-Flex liners our new 010 Smooth-N-Lite gives you the superior weight flexibility and strength you need for smooth liner applications

6 times 25 (304-Alloy)

WITH SHIPPING$36786

~Free Freight bull On orders of $1800 or morebull 65rsquo of liner liner and components ship free

Speed Service Selection 8002473305 bull wwwcopperfieldcom

SmoothNLite Adindd 3 71212 335 PM

20 SWEEPING NOVEMBER 12

Letrsquos start with a few questions Have you noticed the Yellow Pages have become thinner with every new release Do you come across fewer flyers for services in your area Do you see fewer ads on TV for local businesses than you did a year ago Chances are you answered lsquoyesrsquo to at least one of these

Why the migration happened

But now we know the cause ndash In 2012 the average person is far more likely to search for a service online rather than offline The Internet has made it more convenient for us to look up services and in doing so has caused a major shift in the way all businesses should market their services

When one of your customers needs your services you want them to call you In 2000 if they didnrsquot have your phone number memorized they would grab the Yellow Pages and look you up In 2012 if a customer doesnrsquot know your number off the top of their head they are likely to Google you to find your contact info If you havenrsquot made an investment to show up on Googlersquos ldquoPage Onerdquo your competitorrsquos contact information might be displayed before yours ndash even if a customer types in your exact business name

So when Mr and Mrs Smith need their chimney cleaned this fall they arenrsquot going to look up local chimney sweeps in the Yellow Pages ndash they are going to do an Internet search for chimney sweeps in their area and choose a company that seems reliable and professional This happens millions of times every day and not surprisingly has led to many businesses spending their marketing dollars online rather than investing in ldquoold schoolrdquo forms of marketing Tips on what NOT to do

Ten years ago it made perfect sense to market on billboards and in the Yellow Pages but times have changed Businesses that continue to only focus on ldquoold schoolrdquo forms of marketing will find their lead flow diminishing On the other hand successful business owners are able to adapt to changes in consumer trends and todayrsquos consumers are online

As for those companies that happen to still be benefiting from the Yellow Pages thatrsquos great ndash as long as they balance their budget accordingly for this type of media Chances are

Yellow Pages marketing wonrsquot sustain itself much longer so be prepared to move marketing dollars online in the near future There are also many companies that rely on referral customers and word-of-mouth marketing but when potential customers hear about your business they are likely to look your company up online first and you need to make sure yoursquore showing up

Where to begin

For those businesses looking to get their feet wet in online marketing consider starting with basic search engine optimization (SEO) For example ensure that the services you provide are all listed on your Website especially in any headers Same goes for any areas you service ndash Be sure to list those as well (but donrsquot overdo it or it will look messy) Claim your business listing on Google and build up your Facebook Business Page These are all free strategies that you can use to boost your online presence

Depending on the competition in your area this might not be enough to get you on Page One of Google which is where you want to be Businesses looking to maximize their online marketing should consider advanced SEO (Meta tags inbound links) or a Pay-Per-Click service In order to compete in higher traffic target areas these are often necessities Remember all the other chimney sweeps in your area are aiming for Page One placement as well There just isnrsquot enough room for everyone

If you are busy and canrsquot spend your own time managing your online marketing there are many companies that can do it for you ndash you probably hear from them and their ldquoguaranteedrdquo results on a daily basis But be wary about which one you decide to work with Do your research and make sure you find a company you can trust At the end of the day if you have an online marketing plan and are focused on making it grow your business is in great shape

Alain Parcan is the Manager of Marketing for Market Hardware Inc (wwwMarketHardwarecom) and contributed this article Alain is experienced in the fields of Internet Marketing and small business marketing Market Hardware helps Chimney Sweep businesses compete on the Web and offers special discounts for NCSG members Ask Alain any Website or Internet Marketing question by emailing alainmarkethardwarecom or calling 888-381-6925

The Great Marketing Migration

BY ALAIN PARCAN OF MARKET HARDWARE

CSIA Update wwwCSIAorg

Publication for CSIA Certified Chimney Sweepregs

ADVERTISEMENT

INDIANAPOLIS - The United States District Court for the Northern District of Florida has issued a Permanent Injunction and Order on behalf of the Chimney Safety Institute of Americareg (CSIA) against James Joyner Absolute Chimney Sweeps Advanced Fireplace Technicians Chimney Doctor Fireplace Doctor and Orlando Chimney Doctor and any business entity performing chimney cleaning in which Joyner has an ownership interest or control

The order comes after CSIA brought legal action against Joyner in 2012 for repeated unauthorized use of CSIArsquos registered

trademarks including the CSIA Certified Chimney Sweepreg mark on websites and other marketing materials for multiple businesses

ldquoThis is a particularly satisfying victory in that this offender was using our trademark without authorization to inaccurately represent his sweeps in several states as being certified by CSIArdquo says CSIA Executive Director Mark McSweeney CAE

In a settlement agreement Joyner has paid CSIA an undisclosed sum and is indefinitely prohibited from applying for

certification from CSIA and from using CSIArsquos certification logo in conjunction with any of his current or future chimney sweeping businesses

ldquoCSIA Certified Chimney Sweeps work hard to earn and maintain their credential and we owe it to them and to the consuming public who rely on what that credential stands for to protect its legitimacy and credibilityrdquo says CSIA President John Pilger ldquoCSIA is proud of our consistent track record of enforcing the use of our valued trademarkrdquo

Federal ruling protects Chimney Safety Institute of America registered trademark from repeated unauthorized useOrder results in undisclosed settlement paid to CSIA

AlabamaDustin Doty bull The Fireplace Service Center bull Fort Payne

ArizonaAustin Retrum bull Affordable Chimeny Sweep bull Vail

CaliforniaThomas Kezas bull Chim Chiminey Sweep bull Vista

ColoradoMark Roberts bull Chimney Sweeps of America bull Littleton

ConnecticutChristopher Gonsalves bull Millstream Construction bull HebronDavid Heissenbuttel bull DMH amp Associates Inc bull WiltonChad Mitchell bull Northeastern Chimney LLC bull West Hartford

IdahoJoel King bull Kings Roofing Inc bull Mountain Home

IllinoisRichard Moore bull Jiminy Chimney Sweep amp Service bull Lake in the Hill

IndianaTom Meredith bull SaverSystems bull Richmond

KentuckyJoshua Moore bull Mt Sterling

MarylandTJ Davis bull Clean Sweep of AA Co Inc bull MillersvilleBrandon Mowell bull Magic Mountain Inc bull ThurmontChris Anderson bull Monocacy Chimney Care bull MyersvilleBrandon Green bull Monocacy Chimney Care bull Myersville

MassachusettsKevin Cabral bull Ash Away Hearth amp Chimney bull Dartmouth

MissouriBill Bonney bull Bill Bonney Chimney Sweep Service bull Jackson

New HampshireJoseph E Olisky Jr bull Tom Cady Chimney Sweep LLC bull Lebanon

New JerseyRaymond Bond bull Mercer County Chimney

Services bull HamiltonNorth DakotaAnthony Bach bull Cinderfellarsquos bull LidgerwoodOhioTom Rhine bull Chim Cheroo Chimney Sweeps bull GreenwichMichael Lentz bull Eastside Fireplace amp Contracting bull CygnetRobert Wickard bull Eastside Fireplace amp Contracting bull Cygnet

OregonEric Johnston bull American Chimney amp Masonry Inc bull PortlandBryan Wright bull American Chimney amp Masonry Inc bull Portland

PennsylvaniaRon Renninger bull Chester County Hearth amp Home bull Elverson

VirginiaChris Prouty bull Proutyrsquos Chimney Sweep Inc bull Leesburg

WisconsinBrad Freimuth bull The Chimney Guy LLC bull MenashaLuke Maynard bull The Chimney Guy LLC bull Menasha

Congratulations to Our New CSIA Certified Chimney Sweeps

October 12 2012

From Mark McSweeney CAE

Executive Director of the Chimney Safety Institute of America

and the National Chimney Sweep Guild

Earlier this morning NBCrsquos Today Show aired a segment featuring

an undercover investigation on chimney sweeps The Today Show

ldquostingrdquo operation took place at a home in the Northeast where

chimney sweeps were called in for a routine sweeping When

sweeps did not provide a thorough inspection of the homersquos

chimney when recommending repairs or service Today Show

reporters and producers confronted them about their tactics

Ashley Eldridge Chimney Safety Institute of America (CSIA)rsquos

Director of Education served as the lead technical expert for the

segment In his role as Director of Education Ashley is responsible

for the administration of the CSIA Certified Chimney Sweepreg

credentialing program and is a regular spokesperson for CSIA

When presented with the opportunity to participate we knew that

it was our responsibility to help educate the public about what to

expect when hiring a chimney sweep for regular maintenance It is

CSIArsquos mission is to encourage public awareness of issues relating

to chimney and venting performance and safety This segment

serves as a great reminder that homeowners need to do their

homework before inviting contractors into their home

In response to the segment both the Chimney Safety Institute

of America and the National Chimney Sweep Guild have issued

statements to the media introducing the organizationsrsquo programs

as the standard for the industry and outlining steps to take to

verify industry memberships and credentials We believe that the

segment on the Today Show and the industryrsquos response to the

segment will open the door for continued conversations about how

to hire a qualified ethical chimney professional

We encourage you to take this opportunity to proactively share

your experience and credentials with your customers Just like

in any service industry while there may be a few bad apples we

know there are far more of you out there who bring a high level of

professionalism and ethical accountability to the trade To confidently

demonstrate to the consumer that you are among the best of the

best here are a few ways that you can set yourself apart

An Open Letter to the Chimney Service Industry

bull Verify that your contact information is accurate and up-to-date

online at wwwNCSGorg andor wwwCSIAorg

bull Verify that your membership and credentials are accurate and

up-to-date on your own website

bull Invite your customers to verify your memberships and

credentials online at wwwNCSGorg andor wwwCSIAorg

Doing so helps to diminish the impact of competitors who

falsely claim to have those same credentials

bull Provide your customers with references

bull Have a valid certificate of insurance available upon request

bull If your company is a member of NCSG remind your

customers that you have signed the NCSG Code of Ethics

bull If you have CSIA Certified Chimney Sweeps on staff remind

your customers that each individual has signed the CSIA Code

of Ethics and be sure that they are each carrying their photo

identification cards

Both the National Chimney Sweep Guild and the Chimney

Safety Institute of America are here to support the industry

by reminding homeowners of the need for annual chimney

inspections and to help homeowners make informed decisions

about the professionals who will perform those services We

believe that our media outreach brings awareness to these

issues and hope that you through your affiliation with NCSG

and CSIA will benefit from more informed customers

All the best for a safe and successful season

Mark T McSweeney CAE

Executive Director

National Chimney Sweep Guild wwwncsgorg

Office (317) 837-1500 Fax (317) 837-5365

Chimney Safety Institute of America wwwcsiaorg

Office (317) 837-5362 Fax (317) 837-5365

NCSG and CSIA Partners in the Future of Chimneys amp Venting

in America

ADVERTISEMENT

QR code generated on httpqrcodelittleidiotbe

Now you can access more of the industryrsquos favorite seminars in a self-paced online format Itrsquos easy with CSIArsquos eLearning program mdash offered every week

Need to renew your CSIA Certified Chimney Sweep credential You

can now earn all of the CEUs entirely online We offer individual

sessions in affordable bundles so you can earn just the CEUs you

need $39 per session $99 for 3 sessions or $149 for 5 sessions

Ready to get started Learn more and register right now

W W W C S I A O R G E L E A R N I N G( 3 1 7 ) 8 3 7 - 5 3 6 2

Good for you your business and your busy schedule

Online review sessions also available weekly

Now you can access more of the industryrsquos favorite seminars in a self-paced online format Itrsquos easy with CSIArsquos eLearning program mdash offered every week

Need to renew your CSIA Certified Chimney Sweep credential You

can now earn all of the CEUs entirely online We offer individual

sessions in affordable bundles so you can earn just the CEUs you

Good for you your business and your busy schedule

ADVERTISEMENT

CSIA 2013Education CalendarAs of 102212 - Schedule subject to change Please contact the Chimney Safety Institute of America prior to making travel arrangements

Register today at wwwCSIAorg or call us at (317) 837-5362

Hate to travel CSIArsquos online education is now oered weeklyCSIA Certication Review Sessions Chimney Physics Lining Masonry with Stainless Steel and eLearning

The CSIA Technology Center is located near Indianapolis Indiana

National Chimney Sweep Training School April 29 ndash May 4 2013 | CSIA Technology Center

June 24 ndash 29 2013 | CSIA Technology Center

August 12 ndash 17 2013 | CSIA Technology Center

September 30 ndash October 5 2013 | CSIA Technology Center

Fundamentals of sweeping and inspection of chimney systems equipment operation health and safety considerations and step-by-step instruction in codes clearances standards and practices

Installing and Troubleshooting Gas Hearth AppliancesJuly 15ndash19 2013 | CSIA Technology Center

Service and installation including appliance standards combustion requirements pipe sizing and installation troubleshooting carbon monoxide testing and fuel conversion

CEUs 4-T 4-CS 4-HS 4-CL NFI CEUs 16 T

Chimney Physics March 4-5 2013 | CSIA Technology Center

Diagnosis and resolution of chimney performance problems solving air pressure problems identifying the symptoms of indoor air pollutants

determining combustion air requirements for vented appliances in a two-day in-person formatCSIA CEUs 3-T 3-CS 3-HS 3-CL NFI CEUs 4 E

Inspection and Report WritingMay 16ndash17 2013 | CSIA Technology Center

Chimney inspections and evaluations report writing including regional and environmental

inuences eective photo documentation digital organization and administrative procedures

CSIA Certied Chimney Sweepreg Review amp ExamJanuary 25 2013 | Jamison Masonry Restoration - Oreland PA

February 8 2013 | CSIA Technology Center

March 15 2013 | Orlando FL

April 3 2013 | Branson MO

April 26 2013 | Manchester NH

May 3 2013 | Scranton PA

June 7 2011 | CSIA Technology Center

June 28 2013 | Richmond VA

July 9 2013 | Oceanside CA

August 2 2013 | CSIA Technology Center

August 9 2013 | Kansas City MO

September 13 2013 | Atlantic City NJ

October 18 2013 | Latham NY

November 15 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the exams The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125-CS 125-HS 125 CL NFI CEUs 6 T

| CSIA Technology Center

CSIA Certied Dryer Exhaust Technicianreg Review February 7 2013 | Arlington VA

April 3 2013 | Branson MO

August 1 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the CSIA Certied Dryer Exhaust Technicianreg exam The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125 CS 1-HS 1-CL NFI CEUs 4 E

NOVEMBER 12 SWEEPING 25

ProgressiveProgressivePerksBY DEBBIE CORNELIUS

MEMBERSHIP DEVELOPMENT COORDINATOR

Cheaper ndash Is It Always Better

A few years ago one of the NCSG Board members decided to change his general liability insurance from Stratus Insurance now known as Veracity Insurance Solutions to a local agent who was able to get them general liability insurance for less money than his company was paying through Stratus Unfortunately he had a claim and found he was not covered properly The claim was denied costing them Shortly after he renewed coverage through Stratus and has been with them ever since

So often we have a tendency to only look at what it is going to cost us that we donrsquot read the fine print to see just exactly what the product wersquore buying entails and covers There are some very important items you need to make sure your current policy covers

bull Are you covered for incidents involving creosote andor sootbull Are you classified correctly to reflect the work you performbull Does your current policy provide coverage for inspectionsbull Are your limits of liability adequate

Veracity Insurance Solutions includes coverage for creosote in their insurance package This package also includes installationtool coverage that covers the owner and employeersquos tools as well as equipmentproduct the insured is contracted to install

If you prefer to deal with a person who handles your auto and other personal insurance Veracity will be happy to work with your local insurance agent

and it wonrsquot cost you any extra Contact Veracity today to see how they can meet your needs

Chelsea Ciena Program UnderwriterVeracity Insurance Solutions866-395-1308Chelseaveracityinscom

Made in the USA | Est 1998 | 8003352534 | whitecapscom

Wood amp Pellet Stoves and InsertsWe have a wide range of wood amp pellet stoves to fit any application In stock ready to ship Order by 3 PM EST and it ships the same day

NXT- I Wood Stove FP - 45 Pellet Stove

MonacoWood Burning Fireplace

XTD 15 IWood Insert

Purchase any Flame Stove or Insert between now and 123112 and receive a free grillgriddle or firewood moisture meter

OR

FREE WITHPURCHASE

CSIA 2013Education CalendarAs of 102212 - Schedule subject to change Please contact the Chimney Safety Institute of America prior to making travel arrangements

Register today at wwwCSIAorg or call us at (317) 837-5362

Hate to travel CSIArsquos online education is now oered weeklyCSIA Certication Review Sessions Chimney Physics Lining Masonry with Stainless Steel and eLearning

The CSIA Technology Center is located near Indianapolis Indiana

National Chimney Sweep Training School April 29 ndash May 4 2013 | CSIA Technology Center

June 24 ndash 29 2013 | CSIA Technology Center

August 12 ndash 17 2013 | CSIA Technology Center

September 30 ndash October 5 2013 | CSIA Technology Center

Fundamentals of sweeping and inspection of chimney systems equipment operation health and safety considerations and step-by-step instruction in codes clearances standards and practices

Installing and Troubleshooting Gas Hearth AppliancesJuly 15ndash19 2013 | CSIA Technology Center

Service and installation including appliance standards combustion requirements pipe sizing and installation troubleshooting carbon monoxide testing and fuel conversion

CEUs 4-T 4-CS 4-HS 4-CL NFI CEUs 16 T

Chimney Physics March 4-5 2013 | CSIA Technology Center

Diagnosis and resolution of chimney performance problems solving air pressure problems identifying the symptoms of indoor air pollutants

determining combustion air requirements for vented appliances in a two-day in-person formatCSIA CEUs 3-T 3-CS 3-HS 3-CL NFI CEUs 4 E

Inspection and Report WritingMay 16ndash17 2013 | CSIA Technology Center

Chimney inspections and evaluations report writing including regional and environmental

inuences eective photo documentation digital organization and administrative procedures

CSIA Certied Chimney Sweepreg Review amp ExamJanuary 25 2013 | Jamison Masonry Restoration - Oreland PA

February 8 2013 | CSIA Technology Center

March 15 2013 | Orlando FL

April 3 2013 | Branson MO

April 26 2013 | Manchester NH

May 3 2013 | Scranton PA

June 7 2011 | CSIA Technology Center

June 28 2013 | Richmond VA

July 9 2013 | Oceanside CA

August 2 2013 | CSIA Technology Center

August 9 2013 | Kansas City MO

September 13 2013 | Atlantic City NJ

October 18 2013 | Latham NY

November 15 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the exams The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125-CS 125-HS 125 CL NFI CEUs 6 T

CSIA Certied Dryer Exhaust Technicianreg Review February 7 2013 | Arlington VA

April 3 2013 | Branson MO

August 1 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the CSIA Certied Dryer Exhaust Technicianreg exam The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125 CS 1-HS 1-CL NFI CEUs 4 E

26 SWEEPING NOVEMBER 12

REGION 5

REGION 6

NCSG Charter Members

Paul Bourque Huntsville AL

Don Leavitt San Diego CA

David Harris Broken Arrow Oklahoma

Dan Wheeler Santa Rosa CA

John Cline Menlo Park CA

Dale Meisinger N Augusta SC

Alan Hisey St Louis MO

Eva B Horton Greenwich CT

Harry Richart Hasbrouck Heights NJ

NewNCSGNewNCSGMembers

REGION 2

REGION 1

REGION 4

REGION 3

NCSG REGIONS

REGION 1

Connecticut Vermont Massachusetts New York Maine Rhode Island New Hampshire

REGION 2

Delaware District of Columbia Maryland New Jersey Pennsylvania

REGION 3

Alabama Florida Georgia Mississippi North Carolina South Carolina Tennessee Virginia West Virginia

REGION 4

Illinois Indiana Kentucky Michigan Missouri Ohio

REGION 5

Arkansas Colorado Iowa Kansas Louisiana Minnesota Nebraska New Mexico North Dakota Oklahoma South Dakota Texas Wisconsin

REGION 6

Alaska Arizona California Hawaii Idaho Montana Nevada Oregon Utah Washington Wyoming

CONNECTICUTLorenzo Costa bull Diamond Duct Inc bull LindenhurstBernadette A Singh bull Wellworth Maintenance Corp bull BayshoreWesley J Harvey bull Harvey Wesley J bull Eden

MARYLANDGary Clift bull Fire-Safe Chimney SweepsGT Clift Inc bull Pasadena

PENNSYLVANIAH Richard Garten bull Above All Chimney Sweeps bull Seasterville

NEW JERSEYRaymond Bond bull Mercer County Chimney Services bull Hamilton

GEORGIAArvydas Didas bull Atlanta Chimney Worx LLC bull AtlantaJonathan Clements bull Atlanta Fireplace Specialists bull Atlanta

ILLINOISRichard M Moore bull Jiminy Chimney Sweep amp Service bull Lake in the Hills

OHIOMichael Lentz bull Eastside Fireplace amp Contracting bull CygnetKenneth Jackson bull 360 Home ServicesFireplace Pros bull Columbus

MICHIGANDustin Meyers bull Grand Rapids Air Duct amp Chimney bull Comstock

TEXASWilliam Vehon bull 1st Choice Chimney LLC bull Flower Mound

COLORADOSean Peck bull Ashes Away LLC bull Durango

CALIFORNIA Erik Hvolboll bull Carmichael Chimney Sweep bull SacramentoSteve Adcock bull Able Hearth and Home bull Antioch

NOVEMBER 12 SWEEPING 27

The 2012 ndash 2013 offers are being added daily in the ldquoMembers Onlyrdquo section of the NCSG website at wwwNCSGorg So start checking for these new offers each week These coupons will be good until June 30 2013

Airjet Division of Continental Industries bull Alpha American Company bull Condar Company bull Copperfield Chimney Supply bull Duct Cleanersrsquo Supply bull Dynacote LLC bull Earthcore Industries LLC bull ENERVEX Inc bull Firesafe Industries bull Fireside Distributors bull HY-C

Company bull Lifetime Chimney Supply bull Lindemann Chimney Supply bull Matters of the Hearth bull Meyer Machine amp Equipment bull National Chimney Supply bull Olympia Chimney Supply bull SaverSystems bull Smoktite LLC bull SNEWS ndash The Chimney Sweep News bull

Stove Builder International Inc (SBI) bull Ventech Industries Inc bull Wakefield Brush bull Wohler USA Inc bull Z-Flex

These are just a few of the many offers available to you as a member of the National Chimney Sweep Guild Visit wwwNCSGorg to learn more and to start saving

2012 ndash 2013 SWEEPS ADVANTAGE COUPON PROGRAM

Referral Reward for Non-Profits

Your non-profit can benefit when new NCSG Members mention your organization under Item 2 ldquoWho referred you to the NCSGrdquo on the NCSG membership application or you may send an email to membershipncsgorg and request that NCSG membership information be sent on your behalf to companies who should join Please provide the complete contact information ie name address telephone number and email address if available

Eligible Organizations Non-profit organizations (ie State and Regional Chimney Sweep Guilds HPBA Affiliates)

Referral Reward $100 per New NCSG Voting or Dual Member

Reward Earned Upon receipt of NCSG membership application and payment (full or first installment)

Reward Paid Paid to the organization within 10 business days of receipt of membership application and payment

New Member - Has not been a member of the NCSG for at least two (2) years

Airjet Div of Continental Industries

SAVE UP TO $13150 off Suggested Retail of any 8-inch All Fuel Decorative Chimney

Housing Kits

SAVE UP TO $11150 off Suggested Retail of any 6-inch All Fuel Decorative Chimney

Housing Kits

SAVE UP TO $10850 off Suggested Retail of any B-Vent (Gas) Decorative Chimney

Housing Kits ndash 48rdquo by 17rdquosquare

SAVE UP TO $9150 off Suggested Retail of any B-Vent (Gas) Decorative Chimney

Housing Kits ndash 36rdquo by 17rdquo square

CONDAR COMPANY

SAVE UP TO 4040 OFF Retail for Condar Custom-made Mesh Fireplace Screens for big

and odd size installs

SAVE UP TO $75FREE Design Service on a Condar Custom- Designed Stovepipe

Thermometer

SAVE UP TO ndashSavings Vary FREE shipping and a FREE pair of black screen pulls when you buy Condar Mesh Fireplace Screens (in stock sizes of 16rdquo to 36rdquo height)

Matters of the Hearth

SAVE UP TO $250 $250 off your first Quali-Fyre Purchase

SAVE UP TO $300 FREE shipping on first purchase

SAVE UP TO $250 FREE upgrade to a red firebrick interior

Effective September 1 2012

28 SWEEPING NOVEMBER 12

Congratulations - you all have accomplishments You support your family your employees and their families your vendors and you provide comfort and safety for your customers

So why do I run into far too many business owners who seem to have the ldquoWhat is your business worthrdquo question hanging over them like ominous rain clouds forming on the horizon

Do you feel pressure to increase the value of your business without fully understanding why what to do how to do it and when to do it

You have the opportunity to take your business and your life into any direction you choose So letrsquos start with the why ndash why are you in business today

Do you just love what you do Is your business a place to escape from issues you donrsquot want to deal with Do you need to continue to build wealth for retirement Does your why include consideration for family partners or co-owners or key employees or customers

For most the decision to sell or keep a business in the family is for retirement reasons It could also be to transition into a new business or career change such as a transition into a smaller

less stressful business or consulting role Perhaps you are seeking more diversity or less risk in your assets

Take out a piece of paper and write down your rdquowhysrdquo You may find that this does not take long to complete and can take a load off of your mind

Now what can you do Take a second piece of paper and write down why you would want to pass on or sell your business This is a great exercise to complete

You may uncover concerns about burning out becoming ill or injured lawsuits regulation or a host of other issues that just are not fun to deal with Are these concerns sapping your energy preventing you from making positive contributions to your business

Everyone has this tradeoff ndash life versus business Is giving up your life for your business worth it

At this point it is easy to fall into a pessimistic trap ndash get depressed and stop the process Or worse start blaming other people and become paralyzed in your day to day activities Have others told you that you have been a bit grumpy or tense lately

Business Valuation ndash Why What How When

BY BRIAN NOE CHFCreg CLTC

NOVEMBER 12 SWEEPING 29

Now is the time to take out a third piece of paper and write up a gratitude list What are you grateful for You should easily be able to come up with at least 100 people activities memories accomplishments and the beat goes on

Your gratitude list should enable you to throw the lsquopessimistic whysrsquo out the window and move on to a life you can look forward to

How do you want to live your life after you leave your business What are your financial requirements to achieve your goals This may seem like an arduous task but can be completed in just several hours with the right approach

Wouldnrsquot it be great if you found out you are in a position to lsquoretirersquo or lsquotransitionrsquo to a new endeavor NOW with little effort

The freedom to know what you want to do and what you need to do to fulfill it should give you your emotional time and enthusiasm back to move on to developing and implementing a plan

How to do what you need to do is a set of circumstances that is unique to you We do not have the space here to include even the basics of business and life valuation 101

The recommendation I want to make is to start this process NOW It will only take a few hours to answer the why questions ndash and only several hours more to determine what you need to do to achieve your why

Start the above and you can start to see the day when you your family and important others are finally rewarded for all of your hard work and sacrifice

Let Life Happen ndash Enjoy It

About the Author Brian Noe of MW Financial Group Ltd was a guest speaker at the NCSG 2011 convention held in Hartford CT where he discussed How to Get Out of Business and The Economy and Animal Spirits Brian has a son Eric who served four years in the US Army Eric is ranked first in his class with a degree in Computer Science is working in his field and plans on attending graduate school in 2013 His daughter Kara recently graduated undergraduate school with distinction and is planning to attend graduate school to become a Physiciansrsquo Assistant Brian thoroughly enjoys helping others spend more time with their families and friends while becoming financially successful He can be reached at (860) 606-0834 or Brian_NoeMWFinancialcom

hellip when opportunity calls we answer 1-800-875-8118

wwwcomnetmessagecom

Benefits of Answering Service

Award Winning Telephone Agents

Never Miss A Call

Better Time Management

Appointment Scheduling

Affordable

NCSG Innovation 2013 bull April 4-7 bull Branson MO

Company___________________________________ Address ____________________________________ City State ZIP ________________________________ Phone ______________________________________Fax ________________________________________Email _____________________________________ Check here to opt-in to email from exhibitors

REGISTRANT INFORMATION Please write name as you would like it to appear on your badge Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________ Registration Total $ ___________________

Showboat Branson Belle Tickets ($29each) Qty _______ Cruise Total $ ___________________ 2013 Convention Patch ($3each - Pickup on-site) Qty ________ Patch Total $ ___________________ PROMO CODE ___________________ $ ___________________

Payment Method Check ___________________ Visa MC AmEx

Account __________________________________ Card Security Code _____________ Exp __________Name on Card _______________________________ Signature ___________________________________

PAYMENT INFORMATION

GRAND TOTAL

For Office Use Only O2CR C2F AUTH _______________OrgID ________________ Profile ID ___________________RECrsquoD BY _____________ DATE ______________________

Advanced convention registation closes March 14

STANDARD RATES

Until 1913

11013- 21413

After21413

Primary $499 $549 $599Spouse 299 349 3991st Additional 449 499 5492nd Additional 399 449 4993+ Additional 349 399 449Single Day 279 279 279Banquet Only 89 89 89Tradeshow Only 79 79 79Child banquet tickets are available for kids 12 and under

NCSG MEMBER RATES

Until 1913

11013- 21413

After21413

Primary $399 $449 $499Spouse 199 249 2991st Additional 349 399 4492nd Additional 299 349 3993+ Additional 249 299 349Single Day 179 179 179Banquet Only 69 69 69Tradeshow Only 49 49 49Senior Members $100 $100 $100

MAIL TO National Chimney Sweep Guild 2155 Commercial Drive Plainfield IN 46168

FAX TO (317) 837-5365 CALL (317) 837-1500

REGISTER ONLINE NCSGorginnovationNCSG also accepts direct debit payments

Please contact Candice Bradbury at (317) 837-1500 or cbradburyncsgorg for more information

Cancellations must be made in writing and sent toNCSG 2155 Commercial Drive Plainfield IN 46168

Refund Policy Prior to 1913 90 11013-21413 75 No refunds are available after 21413

Chartered Cruise and Dinner ShowShowboat Branson Belle

-- Additional Registration Required --$29person - Join us aboard the Showboat

Branson Belle on the evening of April 4 for the spectacular ldquoMade in the USArdquo dinner show and a two-hour cruise on Table Rock Lake

No matter how you define success you will find something at NCSG Innovation 2013 that will stretch your imagination test your technical abilities and get that light bulb over your head to appear

From many perspectives one common theme has tied together all of NCSGrsquos convention and trade show events That theme is innovation Innovation is ldquodoing outside of the boxrdquo to make both work and personal lives more comfortable and enjoyable American chimney service businesses must remain on the cutting edge of innovation and our convention is your ticket to a more successful future

About BransonThe NCSG Innovation 2013 Convention and Trade Show will be held at the Chateau on the Lake in Branson Missouri Branson is located 40 miles south of Springfield and nestled in the heart of the Ozark Mountains Southwest Missouri is home of some of the most picturesque and breathtaking natural views in the country Rest assured we realize that we may have a little competition for our attendeesrsquo attention and wersquore working on creative ways to keep them engaged and on the tradeshow floor

About Chateau on the LakeThe Chateau on the Lake Resort Spa amp Convention Center in Branson Missouri is perfect for all kinds of stays Pack up the family - small dog included - and come for a vacation No matter what type of get-away you seek our extraordinary ldquoCastle in the Ozarksrdquo is here for you

Chateau on the Lake in Branson is the only AAA Four-Diamond Lake Resort in Missouri It has complimentary indoor and outdoor parking three amazing res-taurants first class relaxation at Spa Chateau and a full service Marina on Table Rock Lake

Hotel reservations are now being accepted for NCSG Innovation 2013 at Chateau on the Lake in Branson MO Just call 1-888-333-LAKE (5253) and mention that yoursquore with the National Chimney Sweep Guild to lock in rates starting at $129 for a mountain view and $134 for a lake view

NCSG Innovation 2013April 4-7 at Chateau on the Lake in Branson MO

For more info visit wwwNCSGorginnovation

Chartered Cruise and ldquoMade in the USArdquo Dinner Show

Showboat Branson Belle -- Additional $29person Registration Required --

Join fellow sweeps and industry friends for a two-hour chartered dinner cruise aboard the Showboat Branson Belle The eveningrsquos entertainment is a show called Made In The USA featuring Janice Martin the worldrsquos only aerial violinist and the five-member all-male vocal group The ShowMen in a patriotic musical tribute to America NCSG Innovation 2013 attendees and guests can experience this ALL-IN-ONE dinner show and cruise at a significantly discounted rate which has been even further discounted through a generous sponsorship from Olympia Chimney Supply Chartered Cruise and Dinner Show tickets are available for an additional fee ($29person) through the regular registration process

NCSG Innovation 2013 bull April 4-7 bull Branson MO

Company___________________________________ Address ____________________________________ City State ZIP ________________________________ Phone ______________________________________Fax ________________________________________Email _____________________________________ Check here to opt-in to email from exhibitors

REGISTRANT INFORMATION Please write name as you would like it to appear on your badge Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________ Registration Total $ ___________________

Showboat Branson Belle Tickets ($29each) Qty _______ Cruise Total $ ___________________ 2013 Convention Patch ($3each - Pickup on-site) Qty ________ Patch Total $ ___________________ PROMO CODE ___________________ $ ___________________

Payment Method Check ___________________ Visa MC AmEx

Account __________________________________ Card Security Code _____________ Exp __________Name on Card _______________________________ Signature ___________________________________

PAYMENT INFORMATION

GRAND TOTAL

For Office Use Only O2CR C2F AUTH _______________OrgID ________________ Profile ID ___________________RECrsquoD BY _____________ DATE ______________________

Advanced convention registation closes March 14

STANDARD RATES

Until 1913

11013- 21413

After21413

Primary $499 $549 $599Spouse 299 349 3991st Additional 449 499 5492nd Additional 399 449 4993+ Additional 349 399 449Single Day 279 279 279Banquet Only 89 89 89Tradeshow Only 79 79 79Child banquet tickets are available for kids 12 and under

NCSG MEMBER RATES

Until 1913

11013- 21413

After21413

Primary $399 $449 $499Spouse 199 249 2991st Additional 349 399 4492nd Additional 299 349 3993+ Additional 249 299 349Single Day 179 179 179Banquet Only 69 69 69Tradeshow Only 49 49 49Senior Members $100 $100 $100

MAIL TO National Chimney Sweep Guild 2155 Commercial Drive Plainfield IN 46168

FAX TO (317) 837-5365 CALL (317) 837-1500

REGISTER ONLINE NCSGorginnovationNCSG also accepts direct debit payments

Please contact Candice Bradbury at (317) 837-1500 or cbradburyncsgorg for more information

Cancellations must be made in writing and sent toNCSG 2155 Commercial Drive Plainfield IN 46168

Refund Policy Prior to 1913 90 11013-21413 75 No refunds are available after 21413

Chartered Cruise and Dinner ShowShowboat Branson Belle

-- Additional Registration Required --$29person - Join us aboard the Showboat

Branson Belle on the evening of April 4 for the spectacular ldquoMade in the USArdquo dinner show and a two-hour cruise on Table Rock Lake

No matter how you define success you will find something at NCSG Innovation 2013 that will stretch your imagination test your technical abilities and get that light bulb over your head to appear

From many perspectives one common theme has tied together all of NCSGrsquos convention and trade show events That theme is innovation Innovation is ldquodoing outside of the boxrdquo to make both work and personal lives more comfortable and enjoyable American chimney service businesses must remain on the cutting edge of innovation and our convention is your ticket to a more successful future

About BransonThe NCSG Innovation 2013 Convention and Trade Show will be held at the Chateau on the Lake in Branson Missouri Branson is located 40 miles south of Springfield and nestled in the heart of the Ozark Mountains Southwest Missouri is home of some of the most picturesque and breathtaking natural views in the country Rest assured we realize that we may have a little competition for our attendeesrsquo attention and wersquore working on creative ways to keep them engaged and on the tradeshow floor

About Chateau on the LakeThe Chateau on the Lake Resort Spa amp Convention Center in Branson Missouri is perfect for all kinds of stays Pack up the family - small dog included - and come for a vacation No matter what type of get-away you seek our extraordinary ldquoCastle in the Ozarksrdquo is here for you

Chateau on the Lake in Branson is the only AAA Four-Diamond Lake Resort in Missouri It has complimentary indoor and outdoor parking three amazing res-taurants first class relaxation at Spa Chateau and a full service Marina on Table Rock Lake

Hotel reservations are now being accepted for NCSG Innovation 2013 at Chateau on the Lake in Branson MO Just call 1-888-333-LAKE (5253) and mention that yoursquore with the National Chimney Sweep Guild to lock in rates starting at $129 for a mountain view and $134 for a lake view

NCSG Innovation 2013April 4-7 at Chateau on the Lake in Branson MO

For more info visit wwwNCSGorginnovation

Chartered Cruise and ldquoMade in the USArdquo Dinner Show

Showboat Branson Belle -- Additional $29person Registration Required --

Join fellow sweeps and industry friends for a two-hour chartered dinner cruise aboard the Showboat Branson Belle The eveningrsquos entertainment is a show called Made In The USA featuring Janice Martin the worldrsquos only aerial violinist and the five-member all-male vocal group The ShowMen in a patriotic musical tribute to America NCSG Innovation 2013 attendees and guests can experience this ALL-IN-ONE dinner show and cruise at a significantly discounted rate which has been even further discounted through a generous sponsorship from Olympia Chimney Supply Chartered Cruise and Dinner Show tickets are available for an additional fee ($29person) through the regular registration process

November 19-23 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

November 26-30 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 3-7 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 10-14 2012CSIA (online) - Chimney Physics

Dates amp Events

Please send notice of your events

for NCSG Dates amp Events listings at

mmcmahonncsgorg for inclusion here

in weekly posts to the discussion list

and online at wwwNCSGorgdates The

event must be considered educational or

informative for the industry (sales events

and open houses will not be listed)

- CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 14-19 2012AHIT Home Inspection Training CSIA Technology Center For more information please contact jhuebnerahitcom

December 17-21 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 24-28 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 31- January 4 2013CSIA (online) - Chimney Physics

- CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

January 7-11 2013CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

January 14-18 2013CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician

AND AS ALWAYS

uuml Direct Vent Pro uuml Pellet Vent Prouuml Class ADuraTech

bull Same Day Shipment bull 16 Toll Free Lines To Assist You bullbull Proud Supplier Member To The NCSG bull

Serving Sweeps for 35+ Years

LARGEST INVENTORY

LOWEST PRICES

HEADQUARTERS

Itrsquos In Stock

uuml Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ Years

Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ Years

bull Proud Supplier Member To The NCSG bull

1-866-880-3473

Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ Years

Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ Years

Class ADuraTech

Serving Sweeps for 35+ Years

32 SWEEPING NOVEMBER 12

NOVEMBER 12 SWEEPING 33

otivation Everybody wants it Just about

everything we do is affected by it Itrsquos a billion

dollar industry studied and preached by many

but truly understood and embraced by few I

myself subscribe to all sorts of blogs and article feeds related to

the topic When I go conferences I love to hear a good motivational

speaker But what truly motivates us

Irsquom guessing the answer to that question varies for all of us

Deciding what to have for dinner may be motivated by our desire

to lose weight our budget or maybe simply some food we saw on

TV Making the decision to attend a business conference may be

motivated by the speakers the topics the location or the cost Even

reading this magazine is a motivated behavior

So during this time of year when many sweeps seem to be motivated

by trying to keep up with the relative seasonal high pace of business

I decided to do a little research Not surprisingly there is no shortage

of information out there on the topic but I did run across a couple

of things that caught my attention and I thought were worthwhile to

pass along

One article in particular was written by a small business

entrepreneur (which is the first key to catching my attention) and

business coach Nancy Wurtzel She talks about both external and

internal forces that impact our motivation and the role they play in

our everyday business decisions and she encourages us to take the

time to examine those factors for each of us that truly and uniquely

make us tick

Specifically Wurtzel offers seven factors to motivate the motivational

thought process Inspiration goals networking self-reward exercise

organization and of course external stimulation from motivational

speakers and authors

What is your inspiration What are you truly interested in and

inspired by Whatever it is itrsquos critical to getting and staying

motivated If yoursquore note interested in your business you canrsquot

expect to stay motivated to succeed in it for the long term On the

other hand if you are excited about what you are doing you will be

persistent even when challenged and your energy and intensity will

help you thrive

Are you setting goals Short and long-term goal setting is vital for any

business owner This is hardly business savvy news but itrsquos amazing

how many small businesses donrsquot do this in a measurable way And

many of those that do forget to go back and review their goals to see

where they are and adjust as needed How could you possibly be

motivated if you are unsure about the direction and progress of your

company

Network whenever you can with peers and other small business

owners The isolation of working alone can be one of the most

difficult parts of entrepreneurship or frankly being the boss in any

BY MARK MCSWEENEY CAEEXECUTIVE DIRECTOR

Perspective

Worthwhile Motivation

ldquoMotivation is one of the most powerful driving forces in the workplace It can mean the difference between tremendous success and failurerdquo ndash Nancy Wurtzel

M

34 SWEEPING NOVEMBER 12

organization Gaining support from others is motivating Itrsquos hard to

move mountains by yourself However building off the energy and

inspiration of others who are in similar positions those mountains

can become merely small hills just waiting to be traveled By all

means network with other sweeps but donrsquot limit it to that Even

when businesses are not related there is a lot of common ground

between small businesses and plenty of opportunities to work

together

Reward yourself You know how hard you work Even when

you work smart you still tend to work hard Itrsquos human nature

particularly for the entrepreneurial mind But all work and no play

can be a big mistake Motivation will drop quickly of you never take

time away from the work you are doing So plan frequent rewards

for yourself They donrsquot have to be huge getaways though every once

in a while thatrsquos a good idea too And in between the rewards when

you have the inevitable bad day deal with it learn what you can

from it and then put it behind you The great Emerson said ldquoFinish

each day and be done with it You have done what you could Some

blunders and absurdities have crept in forget them as soon as you

can Tomorrow is a new day You shall begin it serenely and with too

high a spirit to be encumbered with your old nonsenserdquo

Take care of yourself Wersquove all heard that there is a powerful

connection between the mind and the body When we get busy

itrsquos easy to begin to neglect on or the other Exercise and cut back

on some of the unhealthy foods (note I didnrsquot say get rid of them

entirely that may be part of your self-reward) Exercise breaks donrsquot

have to be huge blocks of time and you donrsquot need to spend money

joining a gym or hiring a personal trainer if thatrsquos not what yoursquore

into But do something It will make you feel better and doing that

can help keep your mind fresh

Get organized Okay for those of you who have seen my desk you

know paper management is not my forte While I do keep myself

organized in other ways every once in a while I need to set aside

time to tackle the stacks and clean my desk off so that I can start

fresh I always feel better afterward Beyond the paper take a look

at opportunities to really get organized by creating business systems

that will help you streamline your operations and once you do the

ongoing challenge is to keep yourself on track by maintaining these

systems If you canrsquot do it on your own donrsquot be afraid to bring in

someone who can help you another great benefit of networking

Keep yourself motivated There is no shortage of motivational ideas

and materials out there for the taking Itrsquos hard to go through a

day without being exposed to books CDs blogs seminars videos

and more There are even apps for your smart phone So who do

you trust Who do you listen to How do you get through all the

motivational clutter out there and actually find someone who can

get you fired up about working and improving your business If you

have a business mentor get suggestions from him or her If yoursquore

networking with other small business

owners ask them what has worked

for them If they are in the same boat

you are maybe you can experiment

together

Jim Rohn says that life is worthwhile

when you learn try stay and care

Constantly challenge yourself to learn

what you can do to keep on top of

your game mentally and physically

Try your best to make a difference in

your life even when at first you donrsquot

succeed Stay in the game that you have

committed to play and see it through

And care about what you are doing

who you are doing it with and who

you are doing it for Do these things

with a passion and motivation is sure

to follow

Until next time I continue to wish you

every success

Double Locking CrimpRemains StrongYet Very Flexibl e

With No Memo ry

Strong Triple Locking CrimpHolds T ogether Even OnTough Jobs

Horizontal Sides Of CorrugationOffer Added Strengthamp Flexibility

Manufactured by CHIMNEY TECHNIQUE INC

Chim-Pro Interlock Flex

Chim-Pro Corrugated

Flex

Chim-Pro RigidADDED SAFETY EFFICIENCY AND VALUE

In Which ALL FITTINGS Are Attached With A Band Even The Tee Cap And Elbows Quick amp Simple No Drilling amp Riveting

Featuring

Visit wwwchim-prolinercom for more detailsbull 2000 Industrial Ave bull Sioux Falls SD 57104

1-800-582-1392

NOVEMBER 12 SWEEPING 35

Display Ad Index

Darwin Awards

Have you snapped a photo of a peculiar chimney in your area that made you shake your head in disbelief

Send it to Melissa Heeke at mheekencsgorg for publication in Sweeping Or mail it to NCSG 2155 Commercial Drive Plainfield IN 46168

Page Advertiser Phone Email or Website Address

34 Ahrens Chimney Technique 800-582-1392 ahrenschimneyqwestofficenet

21-24 Chimney Safety Institute of America 317-837-5362 wwwCSIAorg

17 Cobra Chimney Caps 888-463-0636 salescobrachimneycom

29 Communications Network Inc 800-875-8118 tkempercomnetmessagecom

19 Copperfield 800-247-3305 wwwcopperfieldcom

6 ENERVEX Inc 800-255-2923 infochimneyfanscom

15 Firesafe Industries Inc 800-545-6607 wwwfiresafeinccom

18 Hose Master 800-221-2319 bobdanielshosemastercom

10 ICP 508-695-7000 wwwchimneycapscom

BC Lifetime Chimney Supply LLC 877-234-7473 wwwlifetimechimneysupplycom

7 Lindemann Chimney Company 800-722-7230 wwwlindemannchimneycom

34 MC Refractory 760-956-1884 wwwmcrefractorycom

8 Meyer Machine amp Equipment 800-728-3828 wwwmeyermachinecom

4 National Chimney Supply 800-897-8481 wwwnationalchimneysupplycom

11 New England Chimney Supply 888-900-8106 wwwNECS-BEST-FLEXcom

5 Olympia Chimney Supply 800-569-1425 wwwolympiachimneycom

13 Sand Hill Wholesale 800-258-5496 wwwsandhillwholesalecom

3 Smoktite 866-439-0069 wwwsmoktitecom

32 Sweeprsquos Choice 866-880-3473 infosweepsamericacom

9 Thermocrete 866-439-0069 wwwthermocreteusacom

25 Whitecaps 800-335-2534 wwwwhitecapscom

This photo was taken by our tech Wes Thornton and we really donrsquot know what to say about it other than ldquoNo way am I getting up thererdquo

Enjoy Jessica Addams Barnhill Chimney Company Jessica Addams

36 SWEEPING NOVEMBER 12

ClassifiedsGotta chimney question Sizing Codes Call Royal Edwards Make Royal your tech department CALL NOW 813-982-0219 for on-call tech support Continuing Education special bonus ndash ask how you can get the Friday morning E-Blast for FREE CALL NOW 813-982-0219

GasVent Software for Sizing Chimneys only $195 Call 1-800-648-9523 for more info and visit wwwelitesoftcom to download a free trial version

Chimney Sweep business for sale in the Northern Rocky Mountains of New Mexico Services a large area with three ski resorts in the service area Equipment and signed three year contracts goes with the business Business is well established For pricing and other info please email your questions to ridgeriders1gmailcom

CLASSIFIED ADS FREE FOR NCSG MEMBERSMembers can run one 35 word classified free each year Regularly classified ads are $2word or $1word for NCSG members Classified ads are non-commissionable and must be pre-paid To place a classified ad please contact Megan McMahon at mmcmahonncsgorg or (317) 837-1500

Cut To Fit Refractories

NEWPRODUCT

Having trouble locating that hard to find refractory panel No problem when you use the MC Refractory Inc CUT TO FIT refractory walls Carry them on your truck cuts easily to fit most fireplaces This product is the original Tested to UL127 amp ASTM C133 standards and certified by OMNI Test Laboratories

MC Refractory Inc11435 East Santa Fe Ave Unit B bull Hesperia CA 92345

Call us Toll Free (877) Cut-2-Fit(877) 288-2348

Visit us on the web at wwwmcrefractorycom

CUSTOM PANELS AVAILABLE CALL FOR DETAILSWe also manufacture fire rings and log lighters

Do you Pre-Screen Your EmployeesLABORCHEX a valuable employment background screening service since 1985 offers discounted pricing to all NCSG members There are no set up fees or minimum orders and many results are completed within 24 hours Members will simply complete a few forms via a secure website after the applicant has authorized the screening by signing a release Results will be provided on the website and by email or fax Not only will NCSG members lower turnover costs enhance safety and security and save $$ from day one - all screenings comply with federal laws and regulations bull Lower Turnover Costsbull Reduce Negligent Hiring Issuesbull Maintain Productive Worksitesbull Enhance Safety amp Securitybull Save $$ from Day One For more information on how to take advantage of this benefit go to the ldquoMembers Onlyrdquo section of wwwNCSGorg to access member benefits and discount information

TwittercomDntMoveFirewood

TweetThatsWhatTreeSaid to spread the message

TwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewood

TweetTweetTweetTweetTweetThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid to spread the messageto spread the messageto spread the messageto spread the messageto spread the messageto spread the message

FacebookcomDontMoveFirewood

Join us on Facebook to get up-to-date information and safe burning tips

FacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewood

Join us on Facebook to get up-to-date information and safe burning tips and safe burning tips

TwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewood

FacebookcomDontMoveFirewoodFacebookcomDontMoveFirewood

Spread the word not the pest

org

National Chimney Sweep Guild2155 Commercial DrivePlainfield IN 46168

1210

NEW CUSTOMERS BUY 2 GET 1 FREEQUALITY SERVICE AND THE BEST PRICES YEAR ROUNDSingle Wall 316L 6 x 25 $288Single Wall 316L 6 x 35 $368Smooth Wall 316L 6 x 25 $313Smooth Wall 316L 6 x 35 $403FOR BULK ORDERS AND MORE SIZES

CALL 877234PIPEVisit our website wwwLifetimeChimneySupplycom

Fire Safety Improved Performance Easy and Effective Cleaning Long-term Preservation

WHY DO YOUR CUSTOMERS NEEDA LIFETIME CHIMNEY LINER

Lifetime chimney liners offer the best protection against dangerous

conditions caused by improperly vented appliances misused

wood stoves poor construction and excessive moisture They improve

draft flow are easy to clean and help extend the life of your chimney

FREESHIPPINGWITH YOUR KITPURCHASE

FREESHIPPINGWITH YOUR KITPURCHASE

Page 13: November 2012

NOVEMBER 12 SWEEPING 13

The key thought is success does not result from the size of a business Rather success is the reward that one has when through careful planning and execution their hopes and dreams are fully realized life is good and things are happening as you dreamed when you started

Decide what your bubble is and go realize your dreams As I often say ask the man in the mirror many times he is the one that can truly assist you in where you want to go

About the Author Jerry Isenhour is an industry consultant and coach who authors a monthly article in Sweeping as a service to the industry For more information about Jerry and how he can assist you individually and your business in your quest for success and you ascent to the next level take a look at his web site wwwchimneyandventingconsultantscom He can be contacted at jerrychimneyandventingconsultantscom or by phone at (704) 425-0217 You can also obtain great business tips from his Facebook page Chimney amp Venting Consultants

Dont have the 2012-2013 Sand Hill Wholesale CatalogCall for your free copy

1-888-SAND-HILLor fax your request to

1-800-958-5497

Visit us on the web wwwsandhillwholesalecom

Place Your Qualified Order Of $1500 Or MoreFrom Over 2100 Stocked Products

Found Within Sand Hills 2012-2013 Catalog

And ReceiveFREE FREIGHT

Anywhere In The Continental USTo receive this offer mention this ad at time of order

Subject to credit approval

Same day shipping for orders placed before 200PM Eastern Time

We Want To

Say Thanks

For Giving Us Your Support

14 SWEEPING NOVEMBER 12

Itrsquos Not Rock-it Science

I n 1992 my wife and I opened a hearth store in our small town In order to please our customers we try our best to get them the items they want The range quickly went from gas logs glass doors and wood burning stoves to prefabricated fireplaces mantels and surrounds One of the hot new items one of our sales

reps was pushing back then was a pre-manufactured rock surround and separate hearth After selling several of these and placing orders for quite a few more we got a call from our supplier that the manufacturer had gone out of business I thought to myself ldquoWell itrsquos only man-made rock How hard could this product be to duplicaterdquo I soon realized that this endeavor was more complicated than I thought It isnrsquot at all like laying brick it is much more creative and complex

After rocking numerous fireplaces in these past years I have developed my own way of laying man-made stone This type of rock is designed to mimic natural rock but it is only one to two inches in depth Manufacturers of these products estimate that the average weight of such products is approximately ten pounds per square foot making it ideal for interior projects Because of this light weight there is no need to reinforce the floor joist One day I was at a customerrsquos home to do a chimney inspection and was admiring her custom natural stone fireplace and I noticed one attribute that natural stone has That is the depth of rocks The natural light in the room highlighted the shadows created by the stone From this point forward I began to use dark almost black mortar for my scratch coat and for sticking the stones to the wall This color gives the look of depth which closely mimics natural stack stone

Every fireplace is different and I always ask the homeowner what their vision is for their fireplace some are much more elaborate than others I try to always give them what they want not what I want In the photos included you will notice the dark scratch coat and that we install the mantel before the rockwork begins You may also notice that on this job we painted the ceiling and wall black because the sheet rock was not finished by painting this black it made it easier for the painter to cut in around the rocks without getting paint on them We painted the firebox black also which helps bring out the shadowing effect of the dark mortar Many of you may be more experienced in this type of work than I am but many may not have ventured in this area yet If you are interested in doing so just go for it Be creative get your hands dirty and remember itrsquos not rock-it science

Chimney Sense DENNIS DOBBS NCSG

TECHNICAL ADVISORY CHAIR

NOVEMBER 12 SWEEPING 15

ldquoMy company uses most products available to chimney contractors but Firesafersquos products and systems are hands-down the very best and the most profitable Great technical support and their constant improvements make the products even better which makes my company stand out over my competitionrdquo Kevin Knight Chadds Ford Chimney Sweeps PA

TO order call 800 TO order call 800--545545--66076607

infofiresafeinccom infofiresafeinccom wwwfiresafeinccomwwwfiresafeinccom

FireFireGuardGuard Ceramic mortar jointCeramic mortar jointCeramic mortar joint amp resurfacing systemamp resurfacing systemamp resurfacing system

PatentedPatented The most advanced chimney liner in the world

reg

CrownGuardCrownGuard Severe weather crown repair amp protectionSevere weather crown repair amp protection

Centering system for metal chimney liners

When you serve on the NCSG Board of Directors you help lead the chimney industry into the future and can develop leadership management and communication skills that will serve you in your business and personal life You can make an immediate difference in the chimney service industry by helping to determine the organizationrsquos strategic plan and annual budget The new shorter two-year term limits make volunteering easier

NCSG board members are responsible forbull Attending four board meetings each year Two of the meetings are held

at the CSIA Technology Center in Indianapolis (Spring - typically held for three days Summer - typically held for two days) the November meeting is typically held online and via teleconference and the fourth is held immediately before the annual NCSG convention at the host city Travel and lodging expenses are reimbursed for board members attending meetings with the exception of the convention meeting only

bull Participating in the NCSG members-only and board of directorsrsquo electronic discussion lists

bull Communicating with members in region via eNewslinkbull Connecting members to regional legislation affecting the industry

And NCSG board members receivebull Complimentary NCSG Innovation convention registration for you and

your spouse while you serve on the board

bull Networking opportunities at board meetings which help develop life-long friendships with business associates from across the country

The NCSG Governance Committee is now accepting nominations for a representative from NCSG Regions 5 and 6 and one Supplier representative bull Region 5 (Two year term 2013-2015)

Represents Arkansas Colorado Iowa Kansas Louisiana Minnesota Nebraska New Mexico North Dakota Oklahoma South Dakota Texas Wisconsin

bull Region 6 (One year term 2013 - 2014) Represents Voting and Dual members nationwide

bull Supplier Representative (Two year term 2013 - 2015) Represents Supplier and Dual members nationwide

Nomination Deadline - December 4 2012 - Nominations must be mailed to NCSG at 2155 Commercial Drive Plainfield IN 46168 No electronic nomination forms will be accepted

The newly elected directors will be seated at the April 3 2013 board of directors meeting in Branson MO If you would like additional information please feel free to contact NCSG Governance Chair Randy Brooks at hearthhunteraolcom or NCSG Executive Director Mark McSweeney at mmcsweeneyncsgorg

Call for Nominations Board of Directors

16 SWEEPING NOVEMBER 12

Employee or Independent Contractor

BY CHRIS VAN LEEUWEN OF VERACITY INSURANCE SOLUTIONS

Workers compensation is a form of insurance providing wage replacement and medical benefits to employees injured on the job Most employers are required to provide workers compensation and may have potential liability in the event of an employee injury in addition to the financial penalties that may be imposed upon them if they chose not to carry workers compensation coverage

A frequent question received is ldquowho is an employeerdquo It is common for employers to reclassify employees as independent contractors to avoid certain taxes benefits and other liabilities The IRS has developed the ldquo20 Factor Testrdquo to assist employers evaluate whether a worker is an employee or an independent contractor

1 InstructionIs the worker required to comply with employerrsquos instructions about when where and how to work

q Yes q No

2 TrainingIs training required Does the worker receive training from or at the direction of the employer including attending meetings and working with experienced employees

q Yes q No

3 IntegrationAre the workerrsquos services integrated with activities of the company Does the success of the employerrsquos business significantly depend upon the performance of services that the worker requires

q Yes q No

4 Services Rendered Personally Is the worker required to perform the work personally q Yes q No

5 Authority to hire supervise and pay assistantsDoes the worker have the ability to hire supervise and pay assistants for the employer

q Yes q No

6 Continuing Relationship Does the worker have a continuing relationship with the employer q Yes q No

7 Set Hours of Work Is the worker required to follow set hours of work q Yes q No

8 Full-Time Work Required Does the worker work full-time for employer q Yes q No

9 Place of WorkDoes the worker perform on the employerrsquos premises and use the companyrsquos office equipment

q Yes q No

10 Sequence of WorkDoes the worker perform work in a sequence set by the employer Does the worker follow a set schedule

q Yes q No

11 Reporting Obligations Does the worker submit regular written or oral reports to the employer q Yes q No

12 Method of PaymentHow does the worker receive payments Are there regular payments in set amounts

q Yes q No

13 Payments of Business and Travel Expenses Does the worker receive payment for business and travel expenses q Yes q No

14 Furnishing of Tools and Materials Does the worker rely on the employer for tools and materials q Yes q No

15 InvestmentHas the worker made an investment in the facility or equipment used to perform services

q Yes q No

16 Risk of LossIs the payment made to the worker on a fixed basis regardless of profitability or loss

q Yes q No

17 Working for More Than One Company at a Time Does the worker only work for one employer at a time q Yes q No

18 Availability of Services to the General Public Are the services offered to the employer unavailable to the general public q Yes q No

19 Right to Discharge Can the worker be fired by the employer q Yes q No

20 Right to Quit Can the worker quit work at any time q Yes q No

NOVEMBER 12 SWEEPING 17

If you answered ldquoyesrdquo to a high number of the questions above is likely an indication that there is a presence of an employer-employee relationship If a high number is marked ldquonordquo indicates a contractor relationship

A similar test is used in most state to determine status under workersrsquo compensation laws called the ldquoeconomic reality testrdquo This test is often used by the courts to determine independent contractor status and is harder to classify a worker as an independent contractor

In addition to the exposure to possible work related injuries to an ldquoemployeerdquo not being covered the penalties for misclassifying an employee is huge back tax and premiums civil fines interest and other retroactive damages

Refer to the Department of Labor and your local Workforce Departments for more information on the definition of an ldquoindependent contractorrdquo before you reclassify an employee to an independent contractor

About the Author Chris Van Leeuwen has been in the insurance industry since 1985 and is currently the Vice President of SalesCSO at Veracity Insurance Solutions LLC

Member Get a Member Program

Did you know that by promoting membership in the NCSG you help the Guild meet its goals AND you will reap rewards too To take advantage of potential savings on your next NCSG dues simply visit wwwNCSGorg to obtain a copy of the membership application form Make sure you put your name under Item 2 ldquoWho referred you to the NCSGrdquo OR you may send an email to dcorneliusncsgorg and request that NCSG membership information be sent on your behalf to people who should join Please provide the complete contact information ie name address telephone number and email address if available

Your participation in the Member-Get-A-Member program helps strengthen the Guildrsquos membership and allows you to win toobull You get $5000 off membership dues for each new member (1-4

new members)bull You get Free membership Dues (equal to 1 year) when you

recruit 5+ new members

Save some money on your next NCSG dues by simply promoting membership in the NCSG at every opportunity you haveNew Member - has not been a member of the NCSG for at least two (2) years

Hose Master Invented the WheelHose Master Invented the WheelWhen It Comes to Chimney LinersWhen It Comes to Chimney Liners

1964

1983

2000

2012

Pro amp UltraProInvented UltraPro - the only patented roll-lock design light-weight liner with extreme exibility and crush resistance

Redesigned Interlocked Machine TechnologyInnovations are still the core of manufacturing exible chimney liner today

HeavyFlexInvented RectangleFlex OvalFlex and Dial-A-Flex technology

Smooth-N-LiteToday Sam has designed Smooth-N-Lite the light interlocked liner for smoothwall applications Manufactured on the same machine technology he invented in 1964

Meet Sam Foti Hose Master CEO engineer and innovator

In 1964 Sam got involved with interlocked products Identifying the problems associated with manufacturing the hose Sam redesigned the tooling and machinery to not only produce a consistent interlocked hose but to also speed-up the production

Today the results of Sams ingenuity is the technology used throughout the industry in the production of interlocked products His designs not only changed the way that stripwound hose is made but the way that it is used and perceived in the industry

redesigned the tooling and machinery to not only produce a consistent interlocked hose but to also speed-up the production

Today the results of Sams ingenuity is the technology used throughout the industry in the production of interlocked products His designs not only changed the way that stripwound hose is made but the way that it is used and perceived in the industry

SmoothNLite Adindd 2 71212 335 PM

HomeSaverreg Smooth-N-Litetrade Fills the Smoothwall Niche

5-8 Diameters Light 010 stainless strip Available in 304 and 316 stainless steel alloys Interlocked seams are easy to flex Smooth inner wall Crush resistant No memory Ideal for smoothwall application

Now smoothwall liner doesnt have to be stiff and clumsy Because HomeSavers new Smooth-N-Lite gives you smooth without the headache Nestling right into HomeSavers famous family of UltraPro Pro RoundFlex RectangleFlex OvalFlex and Dial-A-Flex liners our new 010 Smooth-N-Lite gives you the superior weight flexibility and strength you need for smooth liner applications

6 times 25 (304-Alloy)

WITH SHIPPING$36786

~Free Freight bull On orders of $1800 or morebull 65rsquo of liner liner and components ship free

Speed Service Selection 8002473305 bull wwwcopperfieldcom

SmoothNLite Adindd 3 71212 335 PM

1964

1983

2000

2012

Pro amp UltraProInvented UltraPro - the only patented roll-lock design light-weight liner with extreme exibility and crush resistance

Redesigned Interlocked Machine TechnologyInnovations are still the core of manufacturing exible chimney liner today

HeavyFlexInvented RectangleFlex OvalFlex and Dial-A-Flex technology

Smooth-N-LiteToday Sam has designed Smooth-N-Lite the light interlocked liner for smoothwall applications Manufactured on the same machine technology he invented in 1964

Meet Sam Foti Hose Master CEO engineer and innovator

In 1964 Sam got involved with interlocked products Identifying the problems associated with manufacturing the hose Sam redesigned the tooling and machinery to not only produce a consistent interlocked hose but to also speed-up the production

Today the results of Sams ingenuity is the technology used throughout the industry in the production of interlocked products His designs not only changed the way that stripwound hose is made but the way that it is used and perceived in the industry

SmoothNLite Adindd 2 71212 335 PM

HomeSaverreg Smooth-N-Litetrade Fills the Smoothwall Niche

5-8 Diameters Light 010 stainless strip Available in 304 and 316 stainless steel alloys Interlocked seams are easy to flex Smooth inner wall Crush resistant No memory Ideal for smoothwall application

Now smoothwall liner doesnt have to be stiff and clumsy Because HomeSavers new Smooth-N-Lite gives you smooth without the headache Nestling right into HomeSavers famous family of UltraPro Pro RoundFlex RectangleFlex OvalFlex and Dial-A-Flex liners our new 010 Smooth-N-Lite gives you the superior weight flexibility and strength you need for smooth liner applications

6 times 25 (304-Alloy)

WITH SHIPPING$36786

~Free Freight bull On orders of $1800 or morebull 65rsquo of liner liner and components ship free

Speed Service Selection 8002473305 bull wwwcopperfieldcom

SmoothNLite Adindd 3 71212 335 PM

20 SWEEPING NOVEMBER 12

Letrsquos start with a few questions Have you noticed the Yellow Pages have become thinner with every new release Do you come across fewer flyers for services in your area Do you see fewer ads on TV for local businesses than you did a year ago Chances are you answered lsquoyesrsquo to at least one of these

Why the migration happened

But now we know the cause ndash In 2012 the average person is far more likely to search for a service online rather than offline The Internet has made it more convenient for us to look up services and in doing so has caused a major shift in the way all businesses should market their services

When one of your customers needs your services you want them to call you In 2000 if they didnrsquot have your phone number memorized they would grab the Yellow Pages and look you up In 2012 if a customer doesnrsquot know your number off the top of their head they are likely to Google you to find your contact info If you havenrsquot made an investment to show up on Googlersquos ldquoPage Onerdquo your competitorrsquos contact information might be displayed before yours ndash even if a customer types in your exact business name

So when Mr and Mrs Smith need their chimney cleaned this fall they arenrsquot going to look up local chimney sweeps in the Yellow Pages ndash they are going to do an Internet search for chimney sweeps in their area and choose a company that seems reliable and professional This happens millions of times every day and not surprisingly has led to many businesses spending their marketing dollars online rather than investing in ldquoold schoolrdquo forms of marketing Tips on what NOT to do

Ten years ago it made perfect sense to market on billboards and in the Yellow Pages but times have changed Businesses that continue to only focus on ldquoold schoolrdquo forms of marketing will find their lead flow diminishing On the other hand successful business owners are able to adapt to changes in consumer trends and todayrsquos consumers are online

As for those companies that happen to still be benefiting from the Yellow Pages thatrsquos great ndash as long as they balance their budget accordingly for this type of media Chances are

Yellow Pages marketing wonrsquot sustain itself much longer so be prepared to move marketing dollars online in the near future There are also many companies that rely on referral customers and word-of-mouth marketing but when potential customers hear about your business they are likely to look your company up online first and you need to make sure yoursquore showing up

Where to begin

For those businesses looking to get their feet wet in online marketing consider starting with basic search engine optimization (SEO) For example ensure that the services you provide are all listed on your Website especially in any headers Same goes for any areas you service ndash Be sure to list those as well (but donrsquot overdo it or it will look messy) Claim your business listing on Google and build up your Facebook Business Page These are all free strategies that you can use to boost your online presence

Depending on the competition in your area this might not be enough to get you on Page One of Google which is where you want to be Businesses looking to maximize their online marketing should consider advanced SEO (Meta tags inbound links) or a Pay-Per-Click service In order to compete in higher traffic target areas these are often necessities Remember all the other chimney sweeps in your area are aiming for Page One placement as well There just isnrsquot enough room for everyone

If you are busy and canrsquot spend your own time managing your online marketing there are many companies that can do it for you ndash you probably hear from them and their ldquoguaranteedrdquo results on a daily basis But be wary about which one you decide to work with Do your research and make sure you find a company you can trust At the end of the day if you have an online marketing plan and are focused on making it grow your business is in great shape

Alain Parcan is the Manager of Marketing for Market Hardware Inc (wwwMarketHardwarecom) and contributed this article Alain is experienced in the fields of Internet Marketing and small business marketing Market Hardware helps Chimney Sweep businesses compete on the Web and offers special discounts for NCSG members Ask Alain any Website or Internet Marketing question by emailing alainmarkethardwarecom or calling 888-381-6925

The Great Marketing Migration

BY ALAIN PARCAN OF MARKET HARDWARE

CSIA Update wwwCSIAorg

Publication for CSIA Certified Chimney Sweepregs

ADVERTISEMENT

INDIANAPOLIS - The United States District Court for the Northern District of Florida has issued a Permanent Injunction and Order on behalf of the Chimney Safety Institute of Americareg (CSIA) against James Joyner Absolute Chimney Sweeps Advanced Fireplace Technicians Chimney Doctor Fireplace Doctor and Orlando Chimney Doctor and any business entity performing chimney cleaning in which Joyner has an ownership interest or control

The order comes after CSIA brought legal action against Joyner in 2012 for repeated unauthorized use of CSIArsquos registered

trademarks including the CSIA Certified Chimney Sweepreg mark on websites and other marketing materials for multiple businesses

ldquoThis is a particularly satisfying victory in that this offender was using our trademark without authorization to inaccurately represent his sweeps in several states as being certified by CSIArdquo says CSIA Executive Director Mark McSweeney CAE

In a settlement agreement Joyner has paid CSIA an undisclosed sum and is indefinitely prohibited from applying for

certification from CSIA and from using CSIArsquos certification logo in conjunction with any of his current or future chimney sweeping businesses

ldquoCSIA Certified Chimney Sweeps work hard to earn and maintain their credential and we owe it to them and to the consuming public who rely on what that credential stands for to protect its legitimacy and credibilityrdquo says CSIA President John Pilger ldquoCSIA is proud of our consistent track record of enforcing the use of our valued trademarkrdquo

Federal ruling protects Chimney Safety Institute of America registered trademark from repeated unauthorized useOrder results in undisclosed settlement paid to CSIA

AlabamaDustin Doty bull The Fireplace Service Center bull Fort Payne

ArizonaAustin Retrum bull Affordable Chimeny Sweep bull Vail

CaliforniaThomas Kezas bull Chim Chiminey Sweep bull Vista

ColoradoMark Roberts bull Chimney Sweeps of America bull Littleton

ConnecticutChristopher Gonsalves bull Millstream Construction bull HebronDavid Heissenbuttel bull DMH amp Associates Inc bull WiltonChad Mitchell bull Northeastern Chimney LLC bull West Hartford

IdahoJoel King bull Kings Roofing Inc bull Mountain Home

IllinoisRichard Moore bull Jiminy Chimney Sweep amp Service bull Lake in the Hill

IndianaTom Meredith bull SaverSystems bull Richmond

KentuckyJoshua Moore bull Mt Sterling

MarylandTJ Davis bull Clean Sweep of AA Co Inc bull MillersvilleBrandon Mowell bull Magic Mountain Inc bull ThurmontChris Anderson bull Monocacy Chimney Care bull MyersvilleBrandon Green bull Monocacy Chimney Care bull Myersville

MassachusettsKevin Cabral bull Ash Away Hearth amp Chimney bull Dartmouth

MissouriBill Bonney bull Bill Bonney Chimney Sweep Service bull Jackson

New HampshireJoseph E Olisky Jr bull Tom Cady Chimney Sweep LLC bull Lebanon

New JerseyRaymond Bond bull Mercer County Chimney

Services bull HamiltonNorth DakotaAnthony Bach bull Cinderfellarsquos bull LidgerwoodOhioTom Rhine bull Chim Cheroo Chimney Sweeps bull GreenwichMichael Lentz bull Eastside Fireplace amp Contracting bull CygnetRobert Wickard bull Eastside Fireplace amp Contracting bull Cygnet

OregonEric Johnston bull American Chimney amp Masonry Inc bull PortlandBryan Wright bull American Chimney amp Masonry Inc bull Portland

PennsylvaniaRon Renninger bull Chester County Hearth amp Home bull Elverson

VirginiaChris Prouty bull Proutyrsquos Chimney Sweep Inc bull Leesburg

WisconsinBrad Freimuth bull The Chimney Guy LLC bull MenashaLuke Maynard bull The Chimney Guy LLC bull Menasha

Congratulations to Our New CSIA Certified Chimney Sweeps

October 12 2012

From Mark McSweeney CAE

Executive Director of the Chimney Safety Institute of America

and the National Chimney Sweep Guild

Earlier this morning NBCrsquos Today Show aired a segment featuring

an undercover investigation on chimney sweeps The Today Show

ldquostingrdquo operation took place at a home in the Northeast where

chimney sweeps were called in for a routine sweeping When

sweeps did not provide a thorough inspection of the homersquos

chimney when recommending repairs or service Today Show

reporters and producers confronted them about their tactics

Ashley Eldridge Chimney Safety Institute of America (CSIA)rsquos

Director of Education served as the lead technical expert for the

segment In his role as Director of Education Ashley is responsible

for the administration of the CSIA Certified Chimney Sweepreg

credentialing program and is a regular spokesperson for CSIA

When presented with the opportunity to participate we knew that

it was our responsibility to help educate the public about what to

expect when hiring a chimney sweep for regular maintenance It is

CSIArsquos mission is to encourage public awareness of issues relating

to chimney and venting performance and safety This segment

serves as a great reminder that homeowners need to do their

homework before inviting contractors into their home

In response to the segment both the Chimney Safety Institute

of America and the National Chimney Sweep Guild have issued

statements to the media introducing the organizationsrsquo programs

as the standard for the industry and outlining steps to take to

verify industry memberships and credentials We believe that the

segment on the Today Show and the industryrsquos response to the

segment will open the door for continued conversations about how

to hire a qualified ethical chimney professional

We encourage you to take this opportunity to proactively share

your experience and credentials with your customers Just like

in any service industry while there may be a few bad apples we

know there are far more of you out there who bring a high level of

professionalism and ethical accountability to the trade To confidently

demonstrate to the consumer that you are among the best of the

best here are a few ways that you can set yourself apart

An Open Letter to the Chimney Service Industry

bull Verify that your contact information is accurate and up-to-date

online at wwwNCSGorg andor wwwCSIAorg

bull Verify that your membership and credentials are accurate and

up-to-date on your own website

bull Invite your customers to verify your memberships and

credentials online at wwwNCSGorg andor wwwCSIAorg

Doing so helps to diminish the impact of competitors who

falsely claim to have those same credentials

bull Provide your customers with references

bull Have a valid certificate of insurance available upon request

bull If your company is a member of NCSG remind your

customers that you have signed the NCSG Code of Ethics

bull If you have CSIA Certified Chimney Sweeps on staff remind

your customers that each individual has signed the CSIA Code

of Ethics and be sure that they are each carrying their photo

identification cards

Both the National Chimney Sweep Guild and the Chimney

Safety Institute of America are here to support the industry

by reminding homeowners of the need for annual chimney

inspections and to help homeowners make informed decisions

about the professionals who will perform those services We

believe that our media outreach brings awareness to these

issues and hope that you through your affiliation with NCSG

and CSIA will benefit from more informed customers

All the best for a safe and successful season

Mark T McSweeney CAE

Executive Director

National Chimney Sweep Guild wwwncsgorg

Office (317) 837-1500 Fax (317) 837-5365

Chimney Safety Institute of America wwwcsiaorg

Office (317) 837-5362 Fax (317) 837-5365

NCSG and CSIA Partners in the Future of Chimneys amp Venting

in America

ADVERTISEMENT

QR code generated on httpqrcodelittleidiotbe

Now you can access more of the industryrsquos favorite seminars in a self-paced online format Itrsquos easy with CSIArsquos eLearning program mdash offered every week

Need to renew your CSIA Certified Chimney Sweep credential You

can now earn all of the CEUs entirely online We offer individual

sessions in affordable bundles so you can earn just the CEUs you

need $39 per session $99 for 3 sessions or $149 for 5 sessions

Ready to get started Learn more and register right now

W W W C S I A O R G E L E A R N I N G( 3 1 7 ) 8 3 7 - 5 3 6 2

Good for you your business and your busy schedule

Online review sessions also available weekly

Now you can access more of the industryrsquos favorite seminars in a self-paced online format Itrsquos easy with CSIArsquos eLearning program mdash offered every week

Need to renew your CSIA Certified Chimney Sweep credential You

can now earn all of the CEUs entirely online We offer individual

sessions in affordable bundles so you can earn just the CEUs you

Good for you your business and your busy schedule

ADVERTISEMENT

CSIA 2013Education CalendarAs of 102212 - Schedule subject to change Please contact the Chimney Safety Institute of America prior to making travel arrangements

Register today at wwwCSIAorg or call us at (317) 837-5362

Hate to travel CSIArsquos online education is now oered weeklyCSIA Certication Review Sessions Chimney Physics Lining Masonry with Stainless Steel and eLearning

The CSIA Technology Center is located near Indianapolis Indiana

National Chimney Sweep Training School April 29 ndash May 4 2013 | CSIA Technology Center

June 24 ndash 29 2013 | CSIA Technology Center

August 12 ndash 17 2013 | CSIA Technology Center

September 30 ndash October 5 2013 | CSIA Technology Center

Fundamentals of sweeping and inspection of chimney systems equipment operation health and safety considerations and step-by-step instruction in codes clearances standards and practices

Installing and Troubleshooting Gas Hearth AppliancesJuly 15ndash19 2013 | CSIA Technology Center

Service and installation including appliance standards combustion requirements pipe sizing and installation troubleshooting carbon monoxide testing and fuel conversion

CEUs 4-T 4-CS 4-HS 4-CL NFI CEUs 16 T

Chimney Physics March 4-5 2013 | CSIA Technology Center

Diagnosis and resolution of chimney performance problems solving air pressure problems identifying the symptoms of indoor air pollutants

determining combustion air requirements for vented appliances in a two-day in-person formatCSIA CEUs 3-T 3-CS 3-HS 3-CL NFI CEUs 4 E

Inspection and Report WritingMay 16ndash17 2013 | CSIA Technology Center

Chimney inspections and evaluations report writing including regional and environmental

inuences eective photo documentation digital organization and administrative procedures

CSIA Certied Chimney Sweepreg Review amp ExamJanuary 25 2013 | Jamison Masonry Restoration - Oreland PA

February 8 2013 | CSIA Technology Center

March 15 2013 | Orlando FL

April 3 2013 | Branson MO

April 26 2013 | Manchester NH

May 3 2013 | Scranton PA

June 7 2011 | CSIA Technology Center

June 28 2013 | Richmond VA

July 9 2013 | Oceanside CA

August 2 2013 | CSIA Technology Center

August 9 2013 | Kansas City MO

September 13 2013 | Atlantic City NJ

October 18 2013 | Latham NY

November 15 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the exams The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125-CS 125-HS 125 CL NFI CEUs 6 T

| CSIA Technology Center

CSIA Certied Dryer Exhaust Technicianreg Review February 7 2013 | Arlington VA

April 3 2013 | Branson MO

August 1 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the CSIA Certied Dryer Exhaust Technicianreg exam The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125 CS 1-HS 1-CL NFI CEUs 4 E

NOVEMBER 12 SWEEPING 25

ProgressiveProgressivePerksBY DEBBIE CORNELIUS

MEMBERSHIP DEVELOPMENT COORDINATOR

Cheaper ndash Is It Always Better

A few years ago one of the NCSG Board members decided to change his general liability insurance from Stratus Insurance now known as Veracity Insurance Solutions to a local agent who was able to get them general liability insurance for less money than his company was paying through Stratus Unfortunately he had a claim and found he was not covered properly The claim was denied costing them Shortly after he renewed coverage through Stratus and has been with them ever since

So often we have a tendency to only look at what it is going to cost us that we donrsquot read the fine print to see just exactly what the product wersquore buying entails and covers There are some very important items you need to make sure your current policy covers

bull Are you covered for incidents involving creosote andor sootbull Are you classified correctly to reflect the work you performbull Does your current policy provide coverage for inspectionsbull Are your limits of liability adequate

Veracity Insurance Solutions includes coverage for creosote in their insurance package This package also includes installationtool coverage that covers the owner and employeersquos tools as well as equipmentproduct the insured is contracted to install

If you prefer to deal with a person who handles your auto and other personal insurance Veracity will be happy to work with your local insurance agent

and it wonrsquot cost you any extra Contact Veracity today to see how they can meet your needs

Chelsea Ciena Program UnderwriterVeracity Insurance Solutions866-395-1308Chelseaveracityinscom

Made in the USA | Est 1998 | 8003352534 | whitecapscom

Wood amp Pellet Stoves and InsertsWe have a wide range of wood amp pellet stoves to fit any application In stock ready to ship Order by 3 PM EST and it ships the same day

NXT- I Wood Stove FP - 45 Pellet Stove

MonacoWood Burning Fireplace

XTD 15 IWood Insert

Purchase any Flame Stove or Insert between now and 123112 and receive a free grillgriddle or firewood moisture meter

OR

FREE WITHPURCHASE

CSIA 2013Education CalendarAs of 102212 - Schedule subject to change Please contact the Chimney Safety Institute of America prior to making travel arrangements

Register today at wwwCSIAorg or call us at (317) 837-5362

Hate to travel CSIArsquos online education is now oered weeklyCSIA Certication Review Sessions Chimney Physics Lining Masonry with Stainless Steel and eLearning

The CSIA Technology Center is located near Indianapolis Indiana

National Chimney Sweep Training School April 29 ndash May 4 2013 | CSIA Technology Center

June 24 ndash 29 2013 | CSIA Technology Center

August 12 ndash 17 2013 | CSIA Technology Center

September 30 ndash October 5 2013 | CSIA Technology Center

Fundamentals of sweeping and inspection of chimney systems equipment operation health and safety considerations and step-by-step instruction in codes clearances standards and practices

Installing and Troubleshooting Gas Hearth AppliancesJuly 15ndash19 2013 | CSIA Technology Center

Service and installation including appliance standards combustion requirements pipe sizing and installation troubleshooting carbon monoxide testing and fuel conversion

CEUs 4-T 4-CS 4-HS 4-CL NFI CEUs 16 T

Chimney Physics March 4-5 2013 | CSIA Technology Center

Diagnosis and resolution of chimney performance problems solving air pressure problems identifying the symptoms of indoor air pollutants

determining combustion air requirements for vented appliances in a two-day in-person formatCSIA CEUs 3-T 3-CS 3-HS 3-CL NFI CEUs 4 E

Inspection and Report WritingMay 16ndash17 2013 | CSIA Technology Center

Chimney inspections and evaluations report writing including regional and environmental

inuences eective photo documentation digital organization and administrative procedures

CSIA Certied Chimney Sweepreg Review amp ExamJanuary 25 2013 | Jamison Masonry Restoration - Oreland PA

February 8 2013 | CSIA Technology Center

March 15 2013 | Orlando FL

April 3 2013 | Branson MO

April 26 2013 | Manchester NH

May 3 2013 | Scranton PA

June 7 2011 | CSIA Technology Center

June 28 2013 | Richmond VA

July 9 2013 | Oceanside CA

August 2 2013 | CSIA Technology Center

August 9 2013 | Kansas City MO

September 13 2013 | Atlantic City NJ

October 18 2013 | Latham NY

November 15 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the exams The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125-CS 125-HS 125 CL NFI CEUs 6 T

CSIA Certied Dryer Exhaust Technicianreg Review February 7 2013 | Arlington VA

April 3 2013 | Branson MO

August 1 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the CSIA Certied Dryer Exhaust Technicianreg exam The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125 CS 1-HS 1-CL NFI CEUs 4 E

26 SWEEPING NOVEMBER 12

REGION 5

REGION 6

NCSG Charter Members

Paul Bourque Huntsville AL

Don Leavitt San Diego CA

David Harris Broken Arrow Oklahoma

Dan Wheeler Santa Rosa CA

John Cline Menlo Park CA

Dale Meisinger N Augusta SC

Alan Hisey St Louis MO

Eva B Horton Greenwich CT

Harry Richart Hasbrouck Heights NJ

NewNCSGNewNCSGMembers

REGION 2

REGION 1

REGION 4

REGION 3

NCSG REGIONS

REGION 1

Connecticut Vermont Massachusetts New York Maine Rhode Island New Hampshire

REGION 2

Delaware District of Columbia Maryland New Jersey Pennsylvania

REGION 3

Alabama Florida Georgia Mississippi North Carolina South Carolina Tennessee Virginia West Virginia

REGION 4

Illinois Indiana Kentucky Michigan Missouri Ohio

REGION 5

Arkansas Colorado Iowa Kansas Louisiana Minnesota Nebraska New Mexico North Dakota Oklahoma South Dakota Texas Wisconsin

REGION 6

Alaska Arizona California Hawaii Idaho Montana Nevada Oregon Utah Washington Wyoming

CONNECTICUTLorenzo Costa bull Diamond Duct Inc bull LindenhurstBernadette A Singh bull Wellworth Maintenance Corp bull BayshoreWesley J Harvey bull Harvey Wesley J bull Eden

MARYLANDGary Clift bull Fire-Safe Chimney SweepsGT Clift Inc bull Pasadena

PENNSYLVANIAH Richard Garten bull Above All Chimney Sweeps bull Seasterville

NEW JERSEYRaymond Bond bull Mercer County Chimney Services bull Hamilton

GEORGIAArvydas Didas bull Atlanta Chimney Worx LLC bull AtlantaJonathan Clements bull Atlanta Fireplace Specialists bull Atlanta

ILLINOISRichard M Moore bull Jiminy Chimney Sweep amp Service bull Lake in the Hills

OHIOMichael Lentz bull Eastside Fireplace amp Contracting bull CygnetKenneth Jackson bull 360 Home ServicesFireplace Pros bull Columbus

MICHIGANDustin Meyers bull Grand Rapids Air Duct amp Chimney bull Comstock

TEXASWilliam Vehon bull 1st Choice Chimney LLC bull Flower Mound

COLORADOSean Peck bull Ashes Away LLC bull Durango

CALIFORNIA Erik Hvolboll bull Carmichael Chimney Sweep bull SacramentoSteve Adcock bull Able Hearth and Home bull Antioch

NOVEMBER 12 SWEEPING 27

The 2012 ndash 2013 offers are being added daily in the ldquoMembers Onlyrdquo section of the NCSG website at wwwNCSGorg So start checking for these new offers each week These coupons will be good until June 30 2013

Airjet Division of Continental Industries bull Alpha American Company bull Condar Company bull Copperfield Chimney Supply bull Duct Cleanersrsquo Supply bull Dynacote LLC bull Earthcore Industries LLC bull ENERVEX Inc bull Firesafe Industries bull Fireside Distributors bull HY-C

Company bull Lifetime Chimney Supply bull Lindemann Chimney Supply bull Matters of the Hearth bull Meyer Machine amp Equipment bull National Chimney Supply bull Olympia Chimney Supply bull SaverSystems bull Smoktite LLC bull SNEWS ndash The Chimney Sweep News bull

Stove Builder International Inc (SBI) bull Ventech Industries Inc bull Wakefield Brush bull Wohler USA Inc bull Z-Flex

These are just a few of the many offers available to you as a member of the National Chimney Sweep Guild Visit wwwNCSGorg to learn more and to start saving

2012 ndash 2013 SWEEPS ADVANTAGE COUPON PROGRAM

Referral Reward for Non-Profits

Your non-profit can benefit when new NCSG Members mention your organization under Item 2 ldquoWho referred you to the NCSGrdquo on the NCSG membership application or you may send an email to membershipncsgorg and request that NCSG membership information be sent on your behalf to companies who should join Please provide the complete contact information ie name address telephone number and email address if available

Eligible Organizations Non-profit organizations (ie State and Regional Chimney Sweep Guilds HPBA Affiliates)

Referral Reward $100 per New NCSG Voting or Dual Member

Reward Earned Upon receipt of NCSG membership application and payment (full or first installment)

Reward Paid Paid to the organization within 10 business days of receipt of membership application and payment

New Member - Has not been a member of the NCSG for at least two (2) years

Airjet Div of Continental Industries

SAVE UP TO $13150 off Suggested Retail of any 8-inch All Fuel Decorative Chimney

Housing Kits

SAVE UP TO $11150 off Suggested Retail of any 6-inch All Fuel Decorative Chimney

Housing Kits

SAVE UP TO $10850 off Suggested Retail of any B-Vent (Gas) Decorative Chimney

Housing Kits ndash 48rdquo by 17rdquosquare

SAVE UP TO $9150 off Suggested Retail of any B-Vent (Gas) Decorative Chimney

Housing Kits ndash 36rdquo by 17rdquo square

CONDAR COMPANY

SAVE UP TO 4040 OFF Retail for Condar Custom-made Mesh Fireplace Screens for big

and odd size installs

SAVE UP TO $75FREE Design Service on a Condar Custom- Designed Stovepipe

Thermometer

SAVE UP TO ndashSavings Vary FREE shipping and a FREE pair of black screen pulls when you buy Condar Mesh Fireplace Screens (in stock sizes of 16rdquo to 36rdquo height)

Matters of the Hearth

SAVE UP TO $250 $250 off your first Quali-Fyre Purchase

SAVE UP TO $300 FREE shipping on first purchase

SAVE UP TO $250 FREE upgrade to a red firebrick interior

Effective September 1 2012

28 SWEEPING NOVEMBER 12

Congratulations - you all have accomplishments You support your family your employees and their families your vendors and you provide comfort and safety for your customers

So why do I run into far too many business owners who seem to have the ldquoWhat is your business worthrdquo question hanging over them like ominous rain clouds forming on the horizon

Do you feel pressure to increase the value of your business without fully understanding why what to do how to do it and when to do it

You have the opportunity to take your business and your life into any direction you choose So letrsquos start with the why ndash why are you in business today

Do you just love what you do Is your business a place to escape from issues you donrsquot want to deal with Do you need to continue to build wealth for retirement Does your why include consideration for family partners or co-owners or key employees or customers

For most the decision to sell or keep a business in the family is for retirement reasons It could also be to transition into a new business or career change such as a transition into a smaller

less stressful business or consulting role Perhaps you are seeking more diversity or less risk in your assets

Take out a piece of paper and write down your rdquowhysrdquo You may find that this does not take long to complete and can take a load off of your mind

Now what can you do Take a second piece of paper and write down why you would want to pass on or sell your business This is a great exercise to complete

You may uncover concerns about burning out becoming ill or injured lawsuits regulation or a host of other issues that just are not fun to deal with Are these concerns sapping your energy preventing you from making positive contributions to your business

Everyone has this tradeoff ndash life versus business Is giving up your life for your business worth it

At this point it is easy to fall into a pessimistic trap ndash get depressed and stop the process Or worse start blaming other people and become paralyzed in your day to day activities Have others told you that you have been a bit grumpy or tense lately

Business Valuation ndash Why What How When

BY BRIAN NOE CHFCreg CLTC

NOVEMBER 12 SWEEPING 29

Now is the time to take out a third piece of paper and write up a gratitude list What are you grateful for You should easily be able to come up with at least 100 people activities memories accomplishments and the beat goes on

Your gratitude list should enable you to throw the lsquopessimistic whysrsquo out the window and move on to a life you can look forward to

How do you want to live your life after you leave your business What are your financial requirements to achieve your goals This may seem like an arduous task but can be completed in just several hours with the right approach

Wouldnrsquot it be great if you found out you are in a position to lsquoretirersquo or lsquotransitionrsquo to a new endeavor NOW with little effort

The freedom to know what you want to do and what you need to do to fulfill it should give you your emotional time and enthusiasm back to move on to developing and implementing a plan

How to do what you need to do is a set of circumstances that is unique to you We do not have the space here to include even the basics of business and life valuation 101

The recommendation I want to make is to start this process NOW It will only take a few hours to answer the why questions ndash and only several hours more to determine what you need to do to achieve your why

Start the above and you can start to see the day when you your family and important others are finally rewarded for all of your hard work and sacrifice

Let Life Happen ndash Enjoy It

About the Author Brian Noe of MW Financial Group Ltd was a guest speaker at the NCSG 2011 convention held in Hartford CT where he discussed How to Get Out of Business and The Economy and Animal Spirits Brian has a son Eric who served four years in the US Army Eric is ranked first in his class with a degree in Computer Science is working in his field and plans on attending graduate school in 2013 His daughter Kara recently graduated undergraduate school with distinction and is planning to attend graduate school to become a Physiciansrsquo Assistant Brian thoroughly enjoys helping others spend more time with their families and friends while becoming financially successful He can be reached at (860) 606-0834 or Brian_NoeMWFinancialcom

hellip when opportunity calls we answer 1-800-875-8118

wwwcomnetmessagecom

Benefits of Answering Service

Award Winning Telephone Agents

Never Miss A Call

Better Time Management

Appointment Scheduling

Affordable

NCSG Innovation 2013 bull April 4-7 bull Branson MO

Company___________________________________ Address ____________________________________ City State ZIP ________________________________ Phone ______________________________________Fax ________________________________________Email _____________________________________ Check here to opt-in to email from exhibitors

REGISTRANT INFORMATION Please write name as you would like it to appear on your badge Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________ Registration Total $ ___________________

Showboat Branson Belle Tickets ($29each) Qty _______ Cruise Total $ ___________________ 2013 Convention Patch ($3each - Pickup on-site) Qty ________ Patch Total $ ___________________ PROMO CODE ___________________ $ ___________________

Payment Method Check ___________________ Visa MC AmEx

Account __________________________________ Card Security Code _____________ Exp __________Name on Card _______________________________ Signature ___________________________________

PAYMENT INFORMATION

GRAND TOTAL

For Office Use Only O2CR C2F AUTH _______________OrgID ________________ Profile ID ___________________RECrsquoD BY _____________ DATE ______________________

Advanced convention registation closes March 14

STANDARD RATES

Until 1913

11013- 21413

After21413

Primary $499 $549 $599Spouse 299 349 3991st Additional 449 499 5492nd Additional 399 449 4993+ Additional 349 399 449Single Day 279 279 279Banquet Only 89 89 89Tradeshow Only 79 79 79Child banquet tickets are available for kids 12 and under

NCSG MEMBER RATES

Until 1913

11013- 21413

After21413

Primary $399 $449 $499Spouse 199 249 2991st Additional 349 399 4492nd Additional 299 349 3993+ Additional 249 299 349Single Day 179 179 179Banquet Only 69 69 69Tradeshow Only 49 49 49Senior Members $100 $100 $100

MAIL TO National Chimney Sweep Guild 2155 Commercial Drive Plainfield IN 46168

FAX TO (317) 837-5365 CALL (317) 837-1500

REGISTER ONLINE NCSGorginnovationNCSG also accepts direct debit payments

Please contact Candice Bradbury at (317) 837-1500 or cbradburyncsgorg for more information

Cancellations must be made in writing and sent toNCSG 2155 Commercial Drive Plainfield IN 46168

Refund Policy Prior to 1913 90 11013-21413 75 No refunds are available after 21413

Chartered Cruise and Dinner ShowShowboat Branson Belle

-- Additional Registration Required --$29person - Join us aboard the Showboat

Branson Belle on the evening of April 4 for the spectacular ldquoMade in the USArdquo dinner show and a two-hour cruise on Table Rock Lake

No matter how you define success you will find something at NCSG Innovation 2013 that will stretch your imagination test your technical abilities and get that light bulb over your head to appear

From many perspectives one common theme has tied together all of NCSGrsquos convention and trade show events That theme is innovation Innovation is ldquodoing outside of the boxrdquo to make both work and personal lives more comfortable and enjoyable American chimney service businesses must remain on the cutting edge of innovation and our convention is your ticket to a more successful future

About BransonThe NCSG Innovation 2013 Convention and Trade Show will be held at the Chateau on the Lake in Branson Missouri Branson is located 40 miles south of Springfield and nestled in the heart of the Ozark Mountains Southwest Missouri is home of some of the most picturesque and breathtaking natural views in the country Rest assured we realize that we may have a little competition for our attendeesrsquo attention and wersquore working on creative ways to keep them engaged and on the tradeshow floor

About Chateau on the LakeThe Chateau on the Lake Resort Spa amp Convention Center in Branson Missouri is perfect for all kinds of stays Pack up the family - small dog included - and come for a vacation No matter what type of get-away you seek our extraordinary ldquoCastle in the Ozarksrdquo is here for you

Chateau on the Lake in Branson is the only AAA Four-Diamond Lake Resort in Missouri It has complimentary indoor and outdoor parking three amazing res-taurants first class relaxation at Spa Chateau and a full service Marina on Table Rock Lake

Hotel reservations are now being accepted for NCSG Innovation 2013 at Chateau on the Lake in Branson MO Just call 1-888-333-LAKE (5253) and mention that yoursquore with the National Chimney Sweep Guild to lock in rates starting at $129 for a mountain view and $134 for a lake view

NCSG Innovation 2013April 4-7 at Chateau on the Lake in Branson MO

For more info visit wwwNCSGorginnovation

Chartered Cruise and ldquoMade in the USArdquo Dinner Show

Showboat Branson Belle -- Additional $29person Registration Required --

Join fellow sweeps and industry friends for a two-hour chartered dinner cruise aboard the Showboat Branson Belle The eveningrsquos entertainment is a show called Made In The USA featuring Janice Martin the worldrsquos only aerial violinist and the five-member all-male vocal group The ShowMen in a patriotic musical tribute to America NCSG Innovation 2013 attendees and guests can experience this ALL-IN-ONE dinner show and cruise at a significantly discounted rate which has been even further discounted through a generous sponsorship from Olympia Chimney Supply Chartered Cruise and Dinner Show tickets are available for an additional fee ($29person) through the regular registration process

NCSG Innovation 2013 bull April 4-7 bull Branson MO

Company___________________________________ Address ____________________________________ City State ZIP ________________________________ Phone ______________________________________Fax ________________________________________Email _____________________________________ Check here to opt-in to email from exhibitors

REGISTRANT INFORMATION Please write name as you would like it to appear on your badge Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________ Registration Total $ ___________________

Showboat Branson Belle Tickets ($29each) Qty _______ Cruise Total $ ___________________ 2013 Convention Patch ($3each - Pickup on-site) Qty ________ Patch Total $ ___________________ PROMO CODE ___________________ $ ___________________

Payment Method Check ___________________ Visa MC AmEx

Account __________________________________ Card Security Code _____________ Exp __________Name on Card _______________________________ Signature ___________________________________

PAYMENT INFORMATION

GRAND TOTAL

For Office Use Only O2CR C2F AUTH _______________OrgID ________________ Profile ID ___________________RECrsquoD BY _____________ DATE ______________________

Advanced convention registation closes March 14

STANDARD RATES

Until 1913

11013- 21413

After21413

Primary $499 $549 $599Spouse 299 349 3991st Additional 449 499 5492nd Additional 399 449 4993+ Additional 349 399 449Single Day 279 279 279Banquet Only 89 89 89Tradeshow Only 79 79 79Child banquet tickets are available for kids 12 and under

NCSG MEMBER RATES

Until 1913

11013- 21413

After21413

Primary $399 $449 $499Spouse 199 249 2991st Additional 349 399 4492nd Additional 299 349 3993+ Additional 249 299 349Single Day 179 179 179Banquet Only 69 69 69Tradeshow Only 49 49 49Senior Members $100 $100 $100

MAIL TO National Chimney Sweep Guild 2155 Commercial Drive Plainfield IN 46168

FAX TO (317) 837-5365 CALL (317) 837-1500

REGISTER ONLINE NCSGorginnovationNCSG also accepts direct debit payments

Please contact Candice Bradbury at (317) 837-1500 or cbradburyncsgorg for more information

Cancellations must be made in writing and sent toNCSG 2155 Commercial Drive Plainfield IN 46168

Refund Policy Prior to 1913 90 11013-21413 75 No refunds are available after 21413

Chartered Cruise and Dinner ShowShowboat Branson Belle

-- Additional Registration Required --$29person - Join us aboard the Showboat

Branson Belle on the evening of April 4 for the spectacular ldquoMade in the USArdquo dinner show and a two-hour cruise on Table Rock Lake

No matter how you define success you will find something at NCSG Innovation 2013 that will stretch your imagination test your technical abilities and get that light bulb over your head to appear

From many perspectives one common theme has tied together all of NCSGrsquos convention and trade show events That theme is innovation Innovation is ldquodoing outside of the boxrdquo to make both work and personal lives more comfortable and enjoyable American chimney service businesses must remain on the cutting edge of innovation and our convention is your ticket to a more successful future

About BransonThe NCSG Innovation 2013 Convention and Trade Show will be held at the Chateau on the Lake in Branson Missouri Branson is located 40 miles south of Springfield and nestled in the heart of the Ozark Mountains Southwest Missouri is home of some of the most picturesque and breathtaking natural views in the country Rest assured we realize that we may have a little competition for our attendeesrsquo attention and wersquore working on creative ways to keep them engaged and on the tradeshow floor

About Chateau on the LakeThe Chateau on the Lake Resort Spa amp Convention Center in Branson Missouri is perfect for all kinds of stays Pack up the family - small dog included - and come for a vacation No matter what type of get-away you seek our extraordinary ldquoCastle in the Ozarksrdquo is here for you

Chateau on the Lake in Branson is the only AAA Four-Diamond Lake Resort in Missouri It has complimentary indoor and outdoor parking three amazing res-taurants first class relaxation at Spa Chateau and a full service Marina on Table Rock Lake

Hotel reservations are now being accepted for NCSG Innovation 2013 at Chateau on the Lake in Branson MO Just call 1-888-333-LAKE (5253) and mention that yoursquore with the National Chimney Sweep Guild to lock in rates starting at $129 for a mountain view and $134 for a lake view

NCSG Innovation 2013April 4-7 at Chateau on the Lake in Branson MO

For more info visit wwwNCSGorginnovation

Chartered Cruise and ldquoMade in the USArdquo Dinner Show

Showboat Branson Belle -- Additional $29person Registration Required --

Join fellow sweeps and industry friends for a two-hour chartered dinner cruise aboard the Showboat Branson Belle The eveningrsquos entertainment is a show called Made In The USA featuring Janice Martin the worldrsquos only aerial violinist and the five-member all-male vocal group The ShowMen in a patriotic musical tribute to America NCSG Innovation 2013 attendees and guests can experience this ALL-IN-ONE dinner show and cruise at a significantly discounted rate which has been even further discounted through a generous sponsorship from Olympia Chimney Supply Chartered Cruise and Dinner Show tickets are available for an additional fee ($29person) through the regular registration process

November 19-23 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

November 26-30 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 3-7 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 10-14 2012CSIA (online) - Chimney Physics

Dates amp Events

Please send notice of your events

for NCSG Dates amp Events listings at

mmcmahonncsgorg for inclusion here

in weekly posts to the discussion list

and online at wwwNCSGorgdates The

event must be considered educational or

informative for the industry (sales events

and open houses will not be listed)

- CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 14-19 2012AHIT Home Inspection Training CSIA Technology Center For more information please contact jhuebnerahitcom

December 17-21 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 24-28 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 31- January 4 2013CSIA (online) - Chimney Physics

- CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

January 7-11 2013CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

January 14-18 2013CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician

AND AS ALWAYS

uuml Direct Vent Pro uuml Pellet Vent Prouuml Class ADuraTech

bull Same Day Shipment bull 16 Toll Free Lines To Assist You bullbull Proud Supplier Member To The NCSG bull

Serving Sweeps for 35+ Years

LARGEST INVENTORY

LOWEST PRICES

HEADQUARTERS

Itrsquos In Stock

uuml Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ Years

Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ Years

bull Proud Supplier Member To The NCSG bull

1-866-880-3473

Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ Years

Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ Years

Class ADuraTech

Serving Sweeps for 35+ Years

32 SWEEPING NOVEMBER 12

NOVEMBER 12 SWEEPING 33

otivation Everybody wants it Just about

everything we do is affected by it Itrsquos a billion

dollar industry studied and preached by many

but truly understood and embraced by few I

myself subscribe to all sorts of blogs and article feeds related to

the topic When I go conferences I love to hear a good motivational

speaker But what truly motivates us

Irsquom guessing the answer to that question varies for all of us

Deciding what to have for dinner may be motivated by our desire

to lose weight our budget or maybe simply some food we saw on

TV Making the decision to attend a business conference may be

motivated by the speakers the topics the location or the cost Even

reading this magazine is a motivated behavior

So during this time of year when many sweeps seem to be motivated

by trying to keep up with the relative seasonal high pace of business

I decided to do a little research Not surprisingly there is no shortage

of information out there on the topic but I did run across a couple

of things that caught my attention and I thought were worthwhile to

pass along

One article in particular was written by a small business

entrepreneur (which is the first key to catching my attention) and

business coach Nancy Wurtzel She talks about both external and

internal forces that impact our motivation and the role they play in

our everyday business decisions and she encourages us to take the

time to examine those factors for each of us that truly and uniquely

make us tick

Specifically Wurtzel offers seven factors to motivate the motivational

thought process Inspiration goals networking self-reward exercise

organization and of course external stimulation from motivational

speakers and authors

What is your inspiration What are you truly interested in and

inspired by Whatever it is itrsquos critical to getting and staying

motivated If yoursquore note interested in your business you canrsquot

expect to stay motivated to succeed in it for the long term On the

other hand if you are excited about what you are doing you will be

persistent even when challenged and your energy and intensity will

help you thrive

Are you setting goals Short and long-term goal setting is vital for any

business owner This is hardly business savvy news but itrsquos amazing

how many small businesses donrsquot do this in a measurable way And

many of those that do forget to go back and review their goals to see

where they are and adjust as needed How could you possibly be

motivated if you are unsure about the direction and progress of your

company

Network whenever you can with peers and other small business

owners The isolation of working alone can be one of the most

difficult parts of entrepreneurship or frankly being the boss in any

BY MARK MCSWEENEY CAEEXECUTIVE DIRECTOR

Perspective

Worthwhile Motivation

ldquoMotivation is one of the most powerful driving forces in the workplace It can mean the difference between tremendous success and failurerdquo ndash Nancy Wurtzel

M

34 SWEEPING NOVEMBER 12

organization Gaining support from others is motivating Itrsquos hard to

move mountains by yourself However building off the energy and

inspiration of others who are in similar positions those mountains

can become merely small hills just waiting to be traveled By all

means network with other sweeps but donrsquot limit it to that Even

when businesses are not related there is a lot of common ground

between small businesses and plenty of opportunities to work

together

Reward yourself You know how hard you work Even when

you work smart you still tend to work hard Itrsquos human nature

particularly for the entrepreneurial mind But all work and no play

can be a big mistake Motivation will drop quickly of you never take

time away from the work you are doing So plan frequent rewards

for yourself They donrsquot have to be huge getaways though every once

in a while thatrsquos a good idea too And in between the rewards when

you have the inevitable bad day deal with it learn what you can

from it and then put it behind you The great Emerson said ldquoFinish

each day and be done with it You have done what you could Some

blunders and absurdities have crept in forget them as soon as you

can Tomorrow is a new day You shall begin it serenely and with too

high a spirit to be encumbered with your old nonsenserdquo

Take care of yourself Wersquove all heard that there is a powerful

connection between the mind and the body When we get busy

itrsquos easy to begin to neglect on or the other Exercise and cut back

on some of the unhealthy foods (note I didnrsquot say get rid of them

entirely that may be part of your self-reward) Exercise breaks donrsquot

have to be huge blocks of time and you donrsquot need to spend money

joining a gym or hiring a personal trainer if thatrsquos not what yoursquore

into But do something It will make you feel better and doing that

can help keep your mind fresh

Get organized Okay for those of you who have seen my desk you

know paper management is not my forte While I do keep myself

organized in other ways every once in a while I need to set aside

time to tackle the stacks and clean my desk off so that I can start

fresh I always feel better afterward Beyond the paper take a look

at opportunities to really get organized by creating business systems

that will help you streamline your operations and once you do the

ongoing challenge is to keep yourself on track by maintaining these

systems If you canrsquot do it on your own donrsquot be afraid to bring in

someone who can help you another great benefit of networking

Keep yourself motivated There is no shortage of motivational ideas

and materials out there for the taking Itrsquos hard to go through a

day without being exposed to books CDs blogs seminars videos

and more There are even apps for your smart phone So who do

you trust Who do you listen to How do you get through all the

motivational clutter out there and actually find someone who can

get you fired up about working and improving your business If you

have a business mentor get suggestions from him or her If yoursquore

networking with other small business

owners ask them what has worked

for them If they are in the same boat

you are maybe you can experiment

together

Jim Rohn says that life is worthwhile

when you learn try stay and care

Constantly challenge yourself to learn

what you can do to keep on top of

your game mentally and physically

Try your best to make a difference in

your life even when at first you donrsquot

succeed Stay in the game that you have

committed to play and see it through

And care about what you are doing

who you are doing it with and who

you are doing it for Do these things

with a passion and motivation is sure

to follow

Until next time I continue to wish you

every success

Double Locking CrimpRemains StrongYet Very Flexibl e

With No Memo ry

Strong Triple Locking CrimpHolds T ogether Even OnTough Jobs

Horizontal Sides Of CorrugationOffer Added Strengthamp Flexibility

Manufactured by CHIMNEY TECHNIQUE INC

Chim-Pro Interlock Flex

Chim-Pro Corrugated

Flex

Chim-Pro RigidADDED SAFETY EFFICIENCY AND VALUE

In Which ALL FITTINGS Are Attached With A Band Even The Tee Cap And Elbows Quick amp Simple No Drilling amp Riveting

Featuring

Visit wwwchim-prolinercom for more detailsbull 2000 Industrial Ave bull Sioux Falls SD 57104

1-800-582-1392

NOVEMBER 12 SWEEPING 35

Display Ad Index

Darwin Awards

Have you snapped a photo of a peculiar chimney in your area that made you shake your head in disbelief

Send it to Melissa Heeke at mheekencsgorg for publication in Sweeping Or mail it to NCSG 2155 Commercial Drive Plainfield IN 46168

Page Advertiser Phone Email or Website Address

34 Ahrens Chimney Technique 800-582-1392 ahrenschimneyqwestofficenet

21-24 Chimney Safety Institute of America 317-837-5362 wwwCSIAorg

17 Cobra Chimney Caps 888-463-0636 salescobrachimneycom

29 Communications Network Inc 800-875-8118 tkempercomnetmessagecom

19 Copperfield 800-247-3305 wwwcopperfieldcom

6 ENERVEX Inc 800-255-2923 infochimneyfanscom

15 Firesafe Industries Inc 800-545-6607 wwwfiresafeinccom

18 Hose Master 800-221-2319 bobdanielshosemastercom

10 ICP 508-695-7000 wwwchimneycapscom

BC Lifetime Chimney Supply LLC 877-234-7473 wwwlifetimechimneysupplycom

7 Lindemann Chimney Company 800-722-7230 wwwlindemannchimneycom

34 MC Refractory 760-956-1884 wwwmcrefractorycom

8 Meyer Machine amp Equipment 800-728-3828 wwwmeyermachinecom

4 National Chimney Supply 800-897-8481 wwwnationalchimneysupplycom

11 New England Chimney Supply 888-900-8106 wwwNECS-BEST-FLEXcom

5 Olympia Chimney Supply 800-569-1425 wwwolympiachimneycom

13 Sand Hill Wholesale 800-258-5496 wwwsandhillwholesalecom

3 Smoktite 866-439-0069 wwwsmoktitecom

32 Sweeprsquos Choice 866-880-3473 infosweepsamericacom

9 Thermocrete 866-439-0069 wwwthermocreteusacom

25 Whitecaps 800-335-2534 wwwwhitecapscom

This photo was taken by our tech Wes Thornton and we really donrsquot know what to say about it other than ldquoNo way am I getting up thererdquo

Enjoy Jessica Addams Barnhill Chimney Company Jessica Addams

36 SWEEPING NOVEMBER 12

ClassifiedsGotta chimney question Sizing Codes Call Royal Edwards Make Royal your tech department CALL NOW 813-982-0219 for on-call tech support Continuing Education special bonus ndash ask how you can get the Friday morning E-Blast for FREE CALL NOW 813-982-0219

GasVent Software for Sizing Chimneys only $195 Call 1-800-648-9523 for more info and visit wwwelitesoftcom to download a free trial version

Chimney Sweep business for sale in the Northern Rocky Mountains of New Mexico Services a large area with three ski resorts in the service area Equipment and signed three year contracts goes with the business Business is well established For pricing and other info please email your questions to ridgeriders1gmailcom

CLASSIFIED ADS FREE FOR NCSG MEMBERSMembers can run one 35 word classified free each year Regularly classified ads are $2word or $1word for NCSG members Classified ads are non-commissionable and must be pre-paid To place a classified ad please contact Megan McMahon at mmcmahonncsgorg or (317) 837-1500

Cut To Fit Refractories

NEWPRODUCT

Having trouble locating that hard to find refractory panel No problem when you use the MC Refractory Inc CUT TO FIT refractory walls Carry them on your truck cuts easily to fit most fireplaces This product is the original Tested to UL127 amp ASTM C133 standards and certified by OMNI Test Laboratories

MC Refractory Inc11435 East Santa Fe Ave Unit B bull Hesperia CA 92345

Call us Toll Free (877) Cut-2-Fit(877) 288-2348

Visit us on the web at wwwmcrefractorycom

CUSTOM PANELS AVAILABLE CALL FOR DETAILSWe also manufacture fire rings and log lighters

Do you Pre-Screen Your EmployeesLABORCHEX a valuable employment background screening service since 1985 offers discounted pricing to all NCSG members There are no set up fees or minimum orders and many results are completed within 24 hours Members will simply complete a few forms via a secure website after the applicant has authorized the screening by signing a release Results will be provided on the website and by email or fax Not only will NCSG members lower turnover costs enhance safety and security and save $$ from day one - all screenings comply with federal laws and regulations bull Lower Turnover Costsbull Reduce Negligent Hiring Issuesbull Maintain Productive Worksitesbull Enhance Safety amp Securitybull Save $$ from Day One For more information on how to take advantage of this benefit go to the ldquoMembers Onlyrdquo section of wwwNCSGorg to access member benefits and discount information

TwittercomDntMoveFirewood

TweetThatsWhatTreeSaid to spread the message

TwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewood

TweetTweetTweetTweetTweetThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid to spread the messageto spread the messageto spread the messageto spread the messageto spread the messageto spread the message

FacebookcomDontMoveFirewood

Join us on Facebook to get up-to-date information and safe burning tips

FacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewood

Join us on Facebook to get up-to-date information and safe burning tips and safe burning tips

TwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewood

FacebookcomDontMoveFirewoodFacebookcomDontMoveFirewood

Spread the word not the pest

org

National Chimney Sweep Guild2155 Commercial DrivePlainfield IN 46168

1210

NEW CUSTOMERS BUY 2 GET 1 FREEQUALITY SERVICE AND THE BEST PRICES YEAR ROUNDSingle Wall 316L 6 x 25 $288Single Wall 316L 6 x 35 $368Smooth Wall 316L 6 x 25 $313Smooth Wall 316L 6 x 35 $403FOR BULK ORDERS AND MORE SIZES

CALL 877234PIPEVisit our website wwwLifetimeChimneySupplycom

Fire Safety Improved Performance Easy and Effective Cleaning Long-term Preservation

WHY DO YOUR CUSTOMERS NEEDA LIFETIME CHIMNEY LINER

Lifetime chimney liners offer the best protection against dangerous

conditions caused by improperly vented appliances misused

wood stoves poor construction and excessive moisture They improve

draft flow are easy to clean and help extend the life of your chimney

FREESHIPPINGWITH YOUR KITPURCHASE

FREESHIPPINGWITH YOUR KITPURCHASE

Page 14: November 2012

14 SWEEPING NOVEMBER 12

Itrsquos Not Rock-it Science

I n 1992 my wife and I opened a hearth store in our small town In order to please our customers we try our best to get them the items they want The range quickly went from gas logs glass doors and wood burning stoves to prefabricated fireplaces mantels and surrounds One of the hot new items one of our sales

reps was pushing back then was a pre-manufactured rock surround and separate hearth After selling several of these and placing orders for quite a few more we got a call from our supplier that the manufacturer had gone out of business I thought to myself ldquoWell itrsquos only man-made rock How hard could this product be to duplicaterdquo I soon realized that this endeavor was more complicated than I thought It isnrsquot at all like laying brick it is much more creative and complex

After rocking numerous fireplaces in these past years I have developed my own way of laying man-made stone This type of rock is designed to mimic natural rock but it is only one to two inches in depth Manufacturers of these products estimate that the average weight of such products is approximately ten pounds per square foot making it ideal for interior projects Because of this light weight there is no need to reinforce the floor joist One day I was at a customerrsquos home to do a chimney inspection and was admiring her custom natural stone fireplace and I noticed one attribute that natural stone has That is the depth of rocks The natural light in the room highlighted the shadows created by the stone From this point forward I began to use dark almost black mortar for my scratch coat and for sticking the stones to the wall This color gives the look of depth which closely mimics natural stack stone

Every fireplace is different and I always ask the homeowner what their vision is for their fireplace some are much more elaborate than others I try to always give them what they want not what I want In the photos included you will notice the dark scratch coat and that we install the mantel before the rockwork begins You may also notice that on this job we painted the ceiling and wall black because the sheet rock was not finished by painting this black it made it easier for the painter to cut in around the rocks without getting paint on them We painted the firebox black also which helps bring out the shadowing effect of the dark mortar Many of you may be more experienced in this type of work than I am but many may not have ventured in this area yet If you are interested in doing so just go for it Be creative get your hands dirty and remember itrsquos not rock-it science

Chimney Sense DENNIS DOBBS NCSG

TECHNICAL ADVISORY CHAIR

NOVEMBER 12 SWEEPING 15

ldquoMy company uses most products available to chimney contractors but Firesafersquos products and systems are hands-down the very best and the most profitable Great technical support and their constant improvements make the products even better which makes my company stand out over my competitionrdquo Kevin Knight Chadds Ford Chimney Sweeps PA

TO order call 800 TO order call 800--545545--66076607

infofiresafeinccom infofiresafeinccom wwwfiresafeinccomwwwfiresafeinccom

FireFireGuardGuard Ceramic mortar jointCeramic mortar jointCeramic mortar joint amp resurfacing systemamp resurfacing systemamp resurfacing system

PatentedPatented The most advanced chimney liner in the world

reg

CrownGuardCrownGuard Severe weather crown repair amp protectionSevere weather crown repair amp protection

Centering system for metal chimney liners

When you serve on the NCSG Board of Directors you help lead the chimney industry into the future and can develop leadership management and communication skills that will serve you in your business and personal life You can make an immediate difference in the chimney service industry by helping to determine the organizationrsquos strategic plan and annual budget The new shorter two-year term limits make volunteering easier

NCSG board members are responsible forbull Attending four board meetings each year Two of the meetings are held

at the CSIA Technology Center in Indianapolis (Spring - typically held for three days Summer - typically held for two days) the November meeting is typically held online and via teleconference and the fourth is held immediately before the annual NCSG convention at the host city Travel and lodging expenses are reimbursed for board members attending meetings with the exception of the convention meeting only

bull Participating in the NCSG members-only and board of directorsrsquo electronic discussion lists

bull Communicating with members in region via eNewslinkbull Connecting members to regional legislation affecting the industry

And NCSG board members receivebull Complimentary NCSG Innovation convention registration for you and

your spouse while you serve on the board

bull Networking opportunities at board meetings which help develop life-long friendships with business associates from across the country

The NCSG Governance Committee is now accepting nominations for a representative from NCSG Regions 5 and 6 and one Supplier representative bull Region 5 (Two year term 2013-2015)

Represents Arkansas Colorado Iowa Kansas Louisiana Minnesota Nebraska New Mexico North Dakota Oklahoma South Dakota Texas Wisconsin

bull Region 6 (One year term 2013 - 2014) Represents Voting and Dual members nationwide

bull Supplier Representative (Two year term 2013 - 2015) Represents Supplier and Dual members nationwide

Nomination Deadline - December 4 2012 - Nominations must be mailed to NCSG at 2155 Commercial Drive Plainfield IN 46168 No electronic nomination forms will be accepted

The newly elected directors will be seated at the April 3 2013 board of directors meeting in Branson MO If you would like additional information please feel free to contact NCSG Governance Chair Randy Brooks at hearthhunteraolcom or NCSG Executive Director Mark McSweeney at mmcsweeneyncsgorg

Call for Nominations Board of Directors

16 SWEEPING NOVEMBER 12

Employee or Independent Contractor

BY CHRIS VAN LEEUWEN OF VERACITY INSURANCE SOLUTIONS

Workers compensation is a form of insurance providing wage replacement and medical benefits to employees injured on the job Most employers are required to provide workers compensation and may have potential liability in the event of an employee injury in addition to the financial penalties that may be imposed upon them if they chose not to carry workers compensation coverage

A frequent question received is ldquowho is an employeerdquo It is common for employers to reclassify employees as independent contractors to avoid certain taxes benefits and other liabilities The IRS has developed the ldquo20 Factor Testrdquo to assist employers evaluate whether a worker is an employee or an independent contractor

1 InstructionIs the worker required to comply with employerrsquos instructions about when where and how to work

q Yes q No

2 TrainingIs training required Does the worker receive training from or at the direction of the employer including attending meetings and working with experienced employees

q Yes q No

3 IntegrationAre the workerrsquos services integrated with activities of the company Does the success of the employerrsquos business significantly depend upon the performance of services that the worker requires

q Yes q No

4 Services Rendered Personally Is the worker required to perform the work personally q Yes q No

5 Authority to hire supervise and pay assistantsDoes the worker have the ability to hire supervise and pay assistants for the employer

q Yes q No

6 Continuing Relationship Does the worker have a continuing relationship with the employer q Yes q No

7 Set Hours of Work Is the worker required to follow set hours of work q Yes q No

8 Full-Time Work Required Does the worker work full-time for employer q Yes q No

9 Place of WorkDoes the worker perform on the employerrsquos premises and use the companyrsquos office equipment

q Yes q No

10 Sequence of WorkDoes the worker perform work in a sequence set by the employer Does the worker follow a set schedule

q Yes q No

11 Reporting Obligations Does the worker submit regular written or oral reports to the employer q Yes q No

12 Method of PaymentHow does the worker receive payments Are there regular payments in set amounts

q Yes q No

13 Payments of Business and Travel Expenses Does the worker receive payment for business and travel expenses q Yes q No

14 Furnishing of Tools and Materials Does the worker rely on the employer for tools and materials q Yes q No

15 InvestmentHas the worker made an investment in the facility or equipment used to perform services

q Yes q No

16 Risk of LossIs the payment made to the worker on a fixed basis regardless of profitability or loss

q Yes q No

17 Working for More Than One Company at a Time Does the worker only work for one employer at a time q Yes q No

18 Availability of Services to the General Public Are the services offered to the employer unavailable to the general public q Yes q No

19 Right to Discharge Can the worker be fired by the employer q Yes q No

20 Right to Quit Can the worker quit work at any time q Yes q No

NOVEMBER 12 SWEEPING 17

If you answered ldquoyesrdquo to a high number of the questions above is likely an indication that there is a presence of an employer-employee relationship If a high number is marked ldquonordquo indicates a contractor relationship

A similar test is used in most state to determine status under workersrsquo compensation laws called the ldquoeconomic reality testrdquo This test is often used by the courts to determine independent contractor status and is harder to classify a worker as an independent contractor

In addition to the exposure to possible work related injuries to an ldquoemployeerdquo not being covered the penalties for misclassifying an employee is huge back tax and premiums civil fines interest and other retroactive damages

Refer to the Department of Labor and your local Workforce Departments for more information on the definition of an ldquoindependent contractorrdquo before you reclassify an employee to an independent contractor

About the Author Chris Van Leeuwen has been in the insurance industry since 1985 and is currently the Vice President of SalesCSO at Veracity Insurance Solutions LLC

Member Get a Member Program

Did you know that by promoting membership in the NCSG you help the Guild meet its goals AND you will reap rewards too To take advantage of potential savings on your next NCSG dues simply visit wwwNCSGorg to obtain a copy of the membership application form Make sure you put your name under Item 2 ldquoWho referred you to the NCSGrdquo OR you may send an email to dcorneliusncsgorg and request that NCSG membership information be sent on your behalf to people who should join Please provide the complete contact information ie name address telephone number and email address if available

Your participation in the Member-Get-A-Member program helps strengthen the Guildrsquos membership and allows you to win toobull You get $5000 off membership dues for each new member (1-4

new members)bull You get Free membership Dues (equal to 1 year) when you

recruit 5+ new members

Save some money on your next NCSG dues by simply promoting membership in the NCSG at every opportunity you haveNew Member - has not been a member of the NCSG for at least two (2) years

Hose Master Invented the WheelHose Master Invented the WheelWhen It Comes to Chimney LinersWhen It Comes to Chimney Liners

1964

1983

2000

2012

Pro amp UltraProInvented UltraPro - the only patented roll-lock design light-weight liner with extreme exibility and crush resistance

Redesigned Interlocked Machine TechnologyInnovations are still the core of manufacturing exible chimney liner today

HeavyFlexInvented RectangleFlex OvalFlex and Dial-A-Flex technology

Smooth-N-LiteToday Sam has designed Smooth-N-Lite the light interlocked liner for smoothwall applications Manufactured on the same machine technology he invented in 1964

Meet Sam Foti Hose Master CEO engineer and innovator

In 1964 Sam got involved with interlocked products Identifying the problems associated with manufacturing the hose Sam redesigned the tooling and machinery to not only produce a consistent interlocked hose but to also speed-up the production

Today the results of Sams ingenuity is the technology used throughout the industry in the production of interlocked products His designs not only changed the way that stripwound hose is made but the way that it is used and perceived in the industry

redesigned the tooling and machinery to not only produce a consistent interlocked hose but to also speed-up the production

Today the results of Sams ingenuity is the technology used throughout the industry in the production of interlocked products His designs not only changed the way that stripwound hose is made but the way that it is used and perceived in the industry

SmoothNLite Adindd 2 71212 335 PM

HomeSaverreg Smooth-N-Litetrade Fills the Smoothwall Niche

5-8 Diameters Light 010 stainless strip Available in 304 and 316 stainless steel alloys Interlocked seams are easy to flex Smooth inner wall Crush resistant No memory Ideal for smoothwall application

Now smoothwall liner doesnt have to be stiff and clumsy Because HomeSavers new Smooth-N-Lite gives you smooth without the headache Nestling right into HomeSavers famous family of UltraPro Pro RoundFlex RectangleFlex OvalFlex and Dial-A-Flex liners our new 010 Smooth-N-Lite gives you the superior weight flexibility and strength you need for smooth liner applications

6 times 25 (304-Alloy)

WITH SHIPPING$36786

~Free Freight bull On orders of $1800 or morebull 65rsquo of liner liner and components ship free

Speed Service Selection 8002473305 bull wwwcopperfieldcom

SmoothNLite Adindd 3 71212 335 PM

1964

1983

2000

2012

Pro amp UltraProInvented UltraPro - the only patented roll-lock design light-weight liner with extreme exibility and crush resistance

Redesigned Interlocked Machine TechnologyInnovations are still the core of manufacturing exible chimney liner today

HeavyFlexInvented RectangleFlex OvalFlex and Dial-A-Flex technology

Smooth-N-LiteToday Sam has designed Smooth-N-Lite the light interlocked liner for smoothwall applications Manufactured on the same machine technology he invented in 1964

Meet Sam Foti Hose Master CEO engineer and innovator

In 1964 Sam got involved with interlocked products Identifying the problems associated with manufacturing the hose Sam redesigned the tooling and machinery to not only produce a consistent interlocked hose but to also speed-up the production

Today the results of Sams ingenuity is the technology used throughout the industry in the production of interlocked products His designs not only changed the way that stripwound hose is made but the way that it is used and perceived in the industry

SmoothNLite Adindd 2 71212 335 PM

HomeSaverreg Smooth-N-Litetrade Fills the Smoothwall Niche

5-8 Diameters Light 010 stainless strip Available in 304 and 316 stainless steel alloys Interlocked seams are easy to flex Smooth inner wall Crush resistant No memory Ideal for smoothwall application

Now smoothwall liner doesnt have to be stiff and clumsy Because HomeSavers new Smooth-N-Lite gives you smooth without the headache Nestling right into HomeSavers famous family of UltraPro Pro RoundFlex RectangleFlex OvalFlex and Dial-A-Flex liners our new 010 Smooth-N-Lite gives you the superior weight flexibility and strength you need for smooth liner applications

6 times 25 (304-Alloy)

WITH SHIPPING$36786

~Free Freight bull On orders of $1800 or morebull 65rsquo of liner liner and components ship free

Speed Service Selection 8002473305 bull wwwcopperfieldcom

SmoothNLite Adindd 3 71212 335 PM

20 SWEEPING NOVEMBER 12

Letrsquos start with a few questions Have you noticed the Yellow Pages have become thinner with every new release Do you come across fewer flyers for services in your area Do you see fewer ads on TV for local businesses than you did a year ago Chances are you answered lsquoyesrsquo to at least one of these

Why the migration happened

But now we know the cause ndash In 2012 the average person is far more likely to search for a service online rather than offline The Internet has made it more convenient for us to look up services and in doing so has caused a major shift in the way all businesses should market their services

When one of your customers needs your services you want them to call you In 2000 if they didnrsquot have your phone number memorized they would grab the Yellow Pages and look you up In 2012 if a customer doesnrsquot know your number off the top of their head they are likely to Google you to find your contact info If you havenrsquot made an investment to show up on Googlersquos ldquoPage Onerdquo your competitorrsquos contact information might be displayed before yours ndash even if a customer types in your exact business name

So when Mr and Mrs Smith need their chimney cleaned this fall they arenrsquot going to look up local chimney sweeps in the Yellow Pages ndash they are going to do an Internet search for chimney sweeps in their area and choose a company that seems reliable and professional This happens millions of times every day and not surprisingly has led to many businesses spending their marketing dollars online rather than investing in ldquoold schoolrdquo forms of marketing Tips on what NOT to do

Ten years ago it made perfect sense to market on billboards and in the Yellow Pages but times have changed Businesses that continue to only focus on ldquoold schoolrdquo forms of marketing will find their lead flow diminishing On the other hand successful business owners are able to adapt to changes in consumer trends and todayrsquos consumers are online

As for those companies that happen to still be benefiting from the Yellow Pages thatrsquos great ndash as long as they balance their budget accordingly for this type of media Chances are

Yellow Pages marketing wonrsquot sustain itself much longer so be prepared to move marketing dollars online in the near future There are also many companies that rely on referral customers and word-of-mouth marketing but when potential customers hear about your business they are likely to look your company up online first and you need to make sure yoursquore showing up

Where to begin

For those businesses looking to get their feet wet in online marketing consider starting with basic search engine optimization (SEO) For example ensure that the services you provide are all listed on your Website especially in any headers Same goes for any areas you service ndash Be sure to list those as well (but donrsquot overdo it or it will look messy) Claim your business listing on Google and build up your Facebook Business Page These are all free strategies that you can use to boost your online presence

Depending on the competition in your area this might not be enough to get you on Page One of Google which is where you want to be Businesses looking to maximize their online marketing should consider advanced SEO (Meta tags inbound links) or a Pay-Per-Click service In order to compete in higher traffic target areas these are often necessities Remember all the other chimney sweeps in your area are aiming for Page One placement as well There just isnrsquot enough room for everyone

If you are busy and canrsquot spend your own time managing your online marketing there are many companies that can do it for you ndash you probably hear from them and their ldquoguaranteedrdquo results on a daily basis But be wary about which one you decide to work with Do your research and make sure you find a company you can trust At the end of the day if you have an online marketing plan and are focused on making it grow your business is in great shape

Alain Parcan is the Manager of Marketing for Market Hardware Inc (wwwMarketHardwarecom) and contributed this article Alain is experienced in the fields of Internet Marketing and small business marketing Market Hardware helps Chimney Sweep businesses compete on the Web and offers special discounts for NCSG members Ask Alain any Website or Internet Marketing question by emailing alainmarkethardwarecom or calling 888-381-6925

The Great Marketing Migration

BY ALAIN PARCAN OF MARKET HARDWARE

CSIA Update wwwCSIAorg

Publication for CSIA Certified Chimney Sweepregs

ADVERTISEMENT

INDIANAPOLIS - The United States District Court for the Northern District of Florida has issued a Permanent Injunction and Order on behalf of the Chimney Safety Institute of Americareg (CSIA) against James Joyner Absolute Chimney Sweeps Advanced Fireplace Technicians Chimney Doctor Fireplace Doctor and Orlando Chimney Doctor and any business entity performing chimney cleaning in which Joyner has an ownership interest or control

The order comes after CSIA brought legal action against Joyner in 2012 for repeated unauthorized use of CSIArsquos registered

trademarks including the CSIA Certified Chimney Sweepreg mark on websites and other marketing materials for multiple businesses

ldquoThis is a particularly satisfying victory in that this offender was using our trademark without authorization to inaccurately represent his sweeps in several states as being certified by CSIArdquo says CSIA Executive Director Mark McSweeney CAE

In a settlement agreement Joyner has paid CSIA an undisclosed sum and is indefinitely prohibited from applying for

certification from CSIA and from using CSIArsquos certification logo in conjunction with any of his current or future chimney sweeping businesses

ldquoCSIA Certified Chimney Sweeps work hard to earn and maintain their credential and we owe it to them and to the consuming public who rely on what that credential stands for to protect its legitimacy and credibilityrdquo says CSIA President John Pilger ldquoCSIA is proud of our consistent track record of enforcing the use of our valued trademarkrdquo

Federal ruling protects Chimney Safety Institute of America registered trademark from repeated unauthorized useOrder results in undisclosed settlement paid to CSIA

AlabamaDustin Doty bull The Fireplace Service Center bull Fort Payne

ArizonaAustin Retrum bull Affordable Chimeny Sweep bull Vail

CaliforniaThomas Kezas bull Chim Chiminey Sweep bull Vista

ColoradoMark Roberts bull Chimney Sweeps of America bull Littleton

ConnecticutChristopher Gonsalves bull Millstream Construction bull HebronDavid Heissenbuttel bull DMH amp Associates Inc bull WiltonChad Mitchell bull Northeastern Chimney LLC bull West Hartford

IdahoJoel King bull Kings Roofing Inc bull Mountain Home

IllinoisRichard Moore bull Jiminy Chimney Sweep amp Service bull Lake in the Hill

IndianaTom Meredith bull SaverSystems bull Richmond

KentuckyJoshua Moore bull Mt Sterling

MarylandTJ Davis bull Clean Sweep of AA Co Inc bull MillersvilleBrandon Mowell bull Magic Mountain Inc bull ThurmontChris Anderson bull Monocacy Chimney Care bull MyersvilleBrandon Green bull Monocacy Chimney Care bull Myersville

MassachusettsKevin Cabral bull Ash Away Hearth amp Chimney bull Dartmouth

MissouriBill Bonney bull Bill Bonney Chimney Sweep Service bull Jackson

New HampshireJoseph E Olisky Jr bull Tom Cady Chimney Sweep LLC bull Lebanon

New JerseyRaymond Bond bull Mercer County Chimney

Services bull HamiltonNorth DakotaAnthony Bach bull Cinderfellarsquos bull LidgerwoodOhioTom Rhine bull Chim Cheroo Chimney Sweeps bull GreenwichMichael Lentz bull Eastside Fireplace amp Contracting bull CygnetRobert Wickard bull Eastside Fireplace amp Contracting bull Cygnet

OregonEric Johnston bull American Chimney amp Masonry Inc bull PortlandBryan Wright bull American Chimney amp Masonry Inc bull Portland

PennsylvaniaRon Renninger bull Chester County Hearth amp Home bull Elverson

VirginiaChris Prouty bull Proutyrsquos Chimney Sweep Inc bull Leesburg

WisconsinBrad Freimuth bull The Chimney Guy LLC bull MenashaLuke Maynard bull The Chimney Guy LLC bull Menasha

Congratulations to Our New CSIA Certified Chimney Sweeps

October 12 2012

From Mark McSweeney CAE

Executive Director of the Chimney Safety Institute of America

and the National Chimney Sweep Guild

Earlier this morning NBCrsquos Today Show aired a segment featuring

an undercover investigation on chimney sweeps The Today Show

ldquostingrdquo operation took place at a home in the Northeast where

chimney sweeps were called in for a routine sweeping When

sweeps did not provide a thorough inspection of the homersquos

chimney when recommending repairs or service Today Show

reporters and producers confronted them about their tactics

Ashley Eldridge Chimney Safety Institute of America (CSIA)rsquos

Director of Education served as the lead technical expert for the

segment In his role as Director of Education Ashley is responsible

for the administration of the CSIA Certified Chimney Sweepreg

credentialing program and is a regular spokesperson for CSIA

When presented with the opportunity to participate we knew that

it was our responsibility to help educate the public about what to

expect when hiring a chimney sweep for regular maintenance It is

CSIArsquos mission is to encourage public awareness of issues relating

to chimney and venting performance and safety This segment

serves as a great reminder that homeowners need to do their

homework before inviting contractors into their home

In response to the segment both the Chimney Safety Institute

of America and the National Chimney Sweep Guild have issued

statements to the media introducing the organizationsrsquo programs

as the standard for the industry and outlining steps to take to

verify industry memberships and credentials We believe that the

segment on the Today Show and the industryrsquos response to the

segment will open the door for continued conversations about how

to hire a qualified ethical chimney professional

We encourage you to take this opportunity to proactively share

your experience and credentials with your customers Just like

in any service industry while there may be a few bad apples we

know there are far more of you out there who bring a high level of

professionalism and ethical accountability to the trade To confidently

demonstrate to the consumer that you are among the best of the

best here are a few ways that you can set yourself apart

An Open Letter to the Chimney Service Industry

bull Verify that your contact information is accurate and up-to-date

online at wwwNCSGorg andor wwwCSIAorg

bull Verify that your membership and credentials are accurate and

up-to-date on your own website

bull Invite your customers to verify your memberships and

credentials online at wwwNCSGorg andor wwwCSIAorg

Doing so helps to diminish the impact of competitors who

falsely claim to have those same credentials

bull Provide your customers with references

bull Have a valid certificate of insurance available upon request

bull If your company is a member of NCSG remind your

customers that you have signed the NCSG Code of Ethics

bull If you have CSIA Certified Chimney Sweeps on staff remind

your customers that each individual has signed the CSIA Code

of Ethics and be sure that they are each carrying their photo

identification cards

Both the National Chimney Sweep Guild and the Chimney

Safety Institute of America are here to support the industry

by reminding homeowners of the need for annual chimney

inspections and to help homeowners make informed decisions

about the professionals who will perform those services We

believe that our media outreach brings awareness to these

issues and hope that you through your affiliation with NCSG

and CSIA will benefit from more informed customers

All the best for a safe and successful season

Mark T McSweeney CAE

Executive Director

National Chimney Sweep Guild wwwncsgorg

Office (317) 837-1500 Fax (317) 837-5365

Chimney Safety Institute of America wwwcsiaorg

Office (317) 837-5362 Fax (317) 837-5365

NCSG and CSIA Partners in the Future of Chimneys amp Venting

in America

ADVERTISEMENT

QR code generated on httpqrcodelittleidiotbe

Now you can access more of the industryrsquos favorite seminars in a self-paced online format Itrsquos easy with CSIArsquos eLearning program mdash offered every week

Need to renew your CSIA Certified Chimney Sweep credential You

can now earn all of the CEUs entirely online We offer individual

sessions in affordable bundles so you can earn just the CEUs you

need $39 per session $99 for 3 sessions or $149 for 5 sessions

Ready to get started Learn more and register right now

W W W C S I A O R G E L E A R N I N G( 3 1 7 ) 8 3 7 - 5 3 6 2

Good for you your business and your busy schedule

Online review sessions also available weekly

Now you can access more of the industryrsquos favorite seminars in a self-paced online format Itrsquos easy with CSIArsquos eLearning program mdash offered every week

Need to renew your CSIA Certified Chimney Sweep credential You

can now earn all of the CEUs entirely online We offer individual

sessions in affordable bundles so you can earn just the CEUs you

Good for you your business and your busy schedule

ADVERTISEMENT

CSIA 2013Education CalendarAs of 102212 - Schedule subject to change Please contact the Chimney Safety Institute of America prior to making travel arrangements

Register today at wwwCSIAorg or call us at (317) 837-5362

Hate to travel CSIArsquos online education is now oered weeklyCSIA Certication Review Sessions Chimney Physics Lining Masonry with Stainless Steel and eLearning

The CSIA Technology Center is located near Indianapolis Indiana

National Chimney Sweep Training School April 29 ndash May 4 2013 | CSIA Technology Center

June 24 ndash 29 2013 | CSIA Technology Center

August 12 ndash 17 2013 | CSIA Technology Center

September 30 ndash October 5 2013 | CSIA Technology Center

Fundamentals of sweeping and inspection of chimney systems equipment operation health and safety considerations and step-by-step instruction in codes clearances standards and practices

Installing and Troubleshooting Gas Hearth AppliancesJuly 15ndash19 2013 | CSIA Technology Center

Service and installation including appliance standards combustion requirements pipe sizing and installation troubleshooting carbon monoxide testing and fuel conversion

CEUs 4-T 4-CS 4-HS 4-CL NFI CEUs 16 T

Chimney Physics March 4-5 2013 | CSIA Technology Center

Diagnosis and resolution of chimney performance problems solving air pressure problems identifying the symptoms of indoor air pollutants

determining combustion air requirements for vented appliances in a two-day in-person formatCSIA CEUs 3-T 3-CS 3-HS 3-CL NFI CEUs 4 E

Inspection and Report WritingMay 16ndash17 2013 | CSIA Technology Center

Chimney inspections and evaluations report writing including regional and environmental

inuences eective photo documentation digital organization and administrative procedures

CSIA Certied Chimney Sweepreg Review amp ExamJanuary 25 2013 | Jamison Masonry Restoration - Oreland PA

February 8 2013 | CSIA Technology Center

March 15 2013 | Orlando FL

April 3 2013 | Branson MO

April 26 2013 | Manchester NH

May 3 2013 | Scranton PA

June 7 2011 | CSIA Technology Center

June 28 2013 | Richmond VA

July 9 2013 | Oceanside CA

August 2 2013 | CSIA Technology Center

August 9 2013 | Kansas City MO

September 13 2013 | Atlantic City NJ

October 18 2013 | Latham NY

November 15 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the exams The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125-CS 125-HS 125 CL NFI CEUs 6 T

| CSIA Technology Center

CSIA Certied Dryer Exhaust Technicianreg Review February 7 2013 | Arlington VA

April 3 2013 | Branson MO

August 1 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the CSIA Certied Dryer Exhaust Technicianreg exam The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125 CS 1-HS 1-CL NFI CEUs 4 E

NOVEMBER 12 SWEEPING 25

ProgressiveProgressivePerksBY DEBBIE CORNELIUS

MEMBERSHIP DEVELOPMENT COORDINATOR

Cheaper ndash Is It Always Better

A few years ago one of the NCSG Board members decided to change his general liability insurance from Stratus Insurance now known as Veracity Insurance Solutions to a local agent who was able to get them general liability insurance for less money than his company was paying through Stratus Unfortunately he had a claim and found he was not covered properly The claim was denied costing them Shortly after he renewed coverage through Stratus and has been with them ever since

So often we have a tendency to only look at what it is going to cost us that we donrsquot read the fine print to see just exactly what the product wersquore buying entails and covers There are some very important items you need to make sure your current policy covers

bull Are you covered for incidents involving creosote andor sootbull Are you classified correctly to reflect the work you performbull Does your current policy provide coverage for inspectionsbull Are your limits of liability adequate

Veracity Insurance Solutions includes coverage for creosote in their insurance package This package also includes installationtool coverage that covers the owner and employeersquos tools as well as equipmentproduct the insured is contracted to install

If you prefer to deal with a person who handles your auto and other personal insurance Veracity will be happy to work with your local insurance agent

and it wonrsquot cost you any extra Contact Veracity today to see how they can meet your needs

Chelsea Ciena Program UnderwriterVeracity Insurance Solutions866-395-1308Chelseaveracityinscom

Made in the USA | Est 1998 | 8003352534 | whitecapscom

Wood amp Pellet Stoves and InsertsWe have a wide range of wood amp pellet stoves to fit any application In stock ready to ship Order by 3 PM EST and it ships the same day

NXT- I Wood Stove FP - 45 Pellet Stove

MonacoWood Burning Fireplace

XTD 15 IWood Insert

Purchase any Flame Stove or Insert between now and 123112 and receive a free grillgriddle or firewood moisture meter

OR

FREE WITHPURCHASE

CSIA 2013Education CalendarAs of 102212 - Schedule subject to change Please contact the Chimney Safety Institute of America prior to making travel arrangements

Register today at wwwCSIAorg or call us at (317) 837-5362

Hate to travel CSIArsquos online education is now oered weeklyCSIA Certication Review Sessions Chimney Physics Lining Masonry with Stainless Steel and eLearning

The CSIA Technology Center is located near Indianapolis Indiana

National Chimney Sweep Training School April 29 ndash May 4 2013 | CSIA Technology Center

June 24 ndash 29 2013 | CSIA Technology Center

August 12 ndash 17 2013 | CSIA Technology Center

September 30 ndash October 5 2013 | CSIA Technology Center

Fundamentals of sweeping and inspection of chimney systems equipment operation health and safety considerations and step-by-step instruction in codes clearances standards and practices

Installing and Troubleshooting Gas Hearth AppliancesJuly 15ndash19 2013 | CSIA Technology Center

Service and installation including appliance standards combustion requirements pipe sizing and installation troubleshooting carbon monoxide testing and fuel conversion

CEUs 4-T 4-CS 4-HS 4-CL NFI CEUs 16 T

Chimney Physics March 4-5 2013 | CSIA Technology Center

Diagnosis and resolution of chimney performance problems solving air pressure problems identifying the symptoms of indoor air pollutants

determining combustion air requirements for vented appliances in a two-day in-person formatCSIA CEUs 3-T 3-CS 3-HS 3-CL NFI CEUs 4 E

Inspection and Report WritingMay 16ndash17 2013 | CSIA Technology Center

Chimney inspections and evaluations report writing including regional and environmental

inuences eective photo documentation digital organization and administrative procedures

CSIA Certied Chimney Sweepreg Review amp ExamJanuary 25 2013 | Jamison Masonry Restoration - Oreland PA

February 8 2013 | CSIA Technology Center

March 15 2013 | Orlando FL

April 3 2013 | Branson MO

April 26 2013 | Manchester NH

May 3 2013 | Scranton PA

June 7 2011 | CSIA Technology Center

June 28 2013 | Richmond VA

July 9 2013 | Oceanside CA

August 2 2013 | CSIA Technology Center

August 9 2013 | Kansas City MO

September 13 2013 | Atlantic City NJ

October 18 2013 | Latham NY

November 15 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the exams The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125-CS 125-HS 125 CL NFI CEUs 6 T

CSIA Certied Dryer Exhaust Technicianreg Review February 7 2013 | Arlington VA

April 3 2013 | Branson MO

August 1 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the CSIA Certied Dryer Exhaust Technicianreg exam The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125 CS 1-HS 1-CL NFI CEUs 4 E

26 SWEEPING NOVEMBER 12

REGION 5

REGION 6

NCSG Charter Members

Paul Bourque Huntsville AL

Don Leavitt San Diego CA

David Harris Broken Arrow Oklahoma

Dan Wheeler Santa Rosa CA

John Cline Menlo Park CA

Dale Meisinger N Augusta SC

Alan Hisey St Louis MO

Eva B Horton Greenwich CT

Harry Richart Hasbrouck Heights NJ

NewNCSGNewNCSGMembers

REGION 2

REGION 1

REGION 4

REGION 3

NCSG REGIONS

REGION 1

Connecticut Vermont Massachusetts New York Maine Rhode Island New Hampshire

REGION 2

Delaware District of Columbia Maryland New Jersey Pennsylvania

REGION 3

Alabama Florida Georgia Mississippi North Carolina South Carolina Tennessee Virginia West Virginia

REGION 4

Illinois Indiana Kentucky Michigan Missouri Ohio

REGION 5

Arkansas Colorado Iowa Kansas Louisiana Minnesota Nebraska New Mexico North Dakota Oklahoma South Dakota Texas Wisconsin

REGION 6

Alaska Arizona California Hawaii Idaho Montana Nevada Oregon Utah Washington Wyoming

CONNECTICUTLorenzo Costa bull Diamond Duct Inc bull LindenhurstBernadette A Singh bull Wellworth Maintenance Corp bull BayshoreWesley J Harvey bull Harvey Wesley J bull Eden

MARYLANDGary Clift bull Fire-Safe Chimney SweepsGT Clift Inc bull Pasadena

PENNSYLVANIAH Richard Garten bull Above All Chimney Sweeps bull Seasterville

NEW JERSEYRaymond Bond bull Mercer County Chimney Services bull Hamilton

GEORGIAArvydas Didas bull Atlanta Chimney Worx LLC bull AtlantaJonathan Clements bull Atlanta Fireplace Specialists bull Atlanta

ILLINOISRichard M Moore bull Jiminy Chimney Sweep amp Service bull Lake in the Hills

OHIOMichael Lentz bull Eastside Fireplace amp Contracting bull CygnetKenneth Jackson bull 360 Home ServicesFireplace Pros bull Columbus

MICHIGANDustin Meyers bull Grand Rapids Air Duct amp Chimney bull Comstock

TEXASWilliam Vehon bull 1st Choice Chimney LLC bull Flower Mound

COLORADOSean Peck bull Ashes Away LLC bull Durango

CALIFORNIA Erik Hvolboll bull Carmichael Chimney Sweep bull SacramentoSteve Adcock bull Able Hearth and Home bull Antioch

NOVEMBER 12 SWEEPING 27

The 2012 ndash 2013 offers are being added daily in the ldquoMembers Onlyrdquo section of the NCSG website at wwwNCSGorg So start checking for these new offers each week These coupons will be good until June 30 2013

Airjet Division of Continental Industries bull Alpha American Company bull Condar Company bull Copperfield Chimney Supply bull Duct Cleanersrsquo Supply bull Dynacote LLC bull Earthcore Industries LLC bull ENERVEX Inc bull Firesafe Industries bull Fireside Distributors bull HY-C

Company bull Lifetime Chimney Supply bull Lindemann Chimney Supply bull Matters of the Hearth bull Meyer Machine amp Equipment bull National Chimney Supply bull Olympia Chimney Supply bull SaverSystems bull Smoktite LLC bull SNEWS ndash The Chimney Sweep News bull

Stove Builder International Inc (SBI) bull Ventech Industries Inc bull Wakefield Brush bull Wohler USA Inc bull Z-Flex

These are just a few of the many offers available to you as a member of the National Chimney Sweep Guild Visit wwwNCSGorg to learn more and to start saving

2012 ndash 2013 SWEEPS ADVANTAGE COUPON PROGRAM

Referral Reward for Non-Profits

Your non-profit can benefit when new NCSG Members mention your organization under Item 2 ldquoWho referred you to the NCSGrdquo on the NCSG membership application or you may send an email to membershipncsgorg and request that NCSG membership information be sent on your behalf to companies who should join Please provide the complete contact information ie name address telephone number and email address if available

Eligible Organizations Non-profit organizations (ie State and Regional Chimney Sweep Guilds HPBA Affiliates)

Referral Reward $100 per New NCSG Voting or Dual Member

Reward Earned Upon receipt of NCSG membership application and payment (full or first installment)

Reward Paid Paid to the organization within 10 business days of receipt of membership application and payment

New Member - Has not been a member of the NCSG for at least two (2) years

Airjet Div of Continental Industries

SAVE UP TO $13150 off Suggested Retail of any 8-inch All Fuel Decorative Chimney

Housing Kits

SAVE UP TO $11150 off Suggested Retail of any 6-inch All Fuel Decorative Chimney

Housing Kits

SAVE UP TO $10850 off Suggested Retail of any B-Vent (Gas) Decorative Chimney

Housing Kits ndash 48rdquo by 17rdquosquare

SAVE UP TO $9150 off Suggested Retail of any B-Vent (Gas) Decorative Chimney

Housing Kits ndash 36rdquo by 17rdquo square

CONDAR COMPANY

SAVE UP TO 4040 OFF Retail for Condar Custom-made Mesh Fireplace Screens for big

and odd size installs

SAVE UP TO $75FREE Design Service on a Condar Custom- Designed Stovepipe

Thermometer

SAVE UP TO ndashSavings Vary FREE shipping and a FREE pair of black screen pulls when you buy Condar Mesh Fireplace Screens (in stock sizes of 16rdquo to 36rdquo height)

Matters of the Hearth

SAVE UP TO $250 $250 off your first Quali-Fyre Purchase

SAVE UP TO $300 FREE shipping on first purchase

SAVE UP TO $250 FREE upgrade to a red firebrick interior

Effective September 1 2012

28 SWEEPING NOVEMBER 12

Congratulations - you all have accomplishments You support your family your employees and their families your vendors and you provide comfort and safety for your customers

So why do I run into far too many business owners who seem to have the ldquoWhat is your business worthrdquo question hanging over them like ominous rain clouds forming on the horizon

Do you feel pressure to increase the value of your business without fully understanding why what to do how to do it and when to do it

You have the opportunity to take your business and your life into any direction you choose So letrsquos start with the why ndash why are you in business today

Do you just love what you do Is your business a place to escape from issues you donrsquot want to deal with Do you need to continue to build wealth for retirement Does your why include consideration for family partners or co-owners or key employees or customers

For most the decision to sell or keep a business in the family is for retirement reasons It could also be to transition into a new business or career change such as a transition into a smaller

less stressful business or consulting role Perhaps you are seeking more diversity or less risk in your assets

Take out a piece of paper and write down your rdquowhysrdquo You may find that this does not take long to complete and can take a load off of your mind

Now what can you do Take a second piece of paper and write down why you would want to pass on or sell your business This is a great exercise to complete

You may uncover concerns about burning out becoming ill or injured lawsuits regulation or a host of other issues that just are not fun to deal with Are these concerns sapping your energy preventing you from making positive contributions to your business

Everyone has this tradeoff ndash life versus business Is giving up your life for your business worth it

At this point it is easy to fall into a pessimistic trap ndash get depressed and stop the process Or worse start blaming other people and become paralyzed in your day to day activities Have others told you that you have been a bit grumpy or tense lately

Business Valuation ndash Why What How When

BY BRIAN NOE CHFCreg CLTC

NOVEMBER 12 SWEEPING 29

Now is the time to take out a third piece of paper and write up a gratitude list What are you grateful for You should easily be able to come up with at least 100 people activities memories accomplishments and the beat goes on

Your gratitude list should enable you to throw the lsquopessimistic whysrsquo out the window and move on to a life you can look forward to

How do you want to live your life after you leave your business What are your financial requirements to achieve your goals This may seem like an arduous task but can be completed in just several hours with the right approach

Wouldnrsquot it be great if you found out you are in a position to lsquoretirersquo or lsquotransitionrsquo to a new endeavor NOW with little effort

The freedom to know what you want to do and what you need to do to fulfill it should give you your emotional time and enthusiasm back to move on to developing and implementing a plan

How to do what you need to do is a set of circumstances that is unique to you We do not have the space here to include even the basics of business and life valuation 101

The recommendation I want to make is to start this process NOW It will only take a few hours to answer the why questions ndash and only several hours more to determine what you need to do to achieve your why

Start the above and you can start to see the day when you your family and important others are finally rewarded for all of your hard work and sacrifice

Let Life Happen ndash Enjoy It

About the Author Brian Noe of MW Financial Group Ltd was a guest speaker at the NCSG 2011 convention held in Hartford CT where he discussed How to Get Out of Business and The Economy and Animal Spirits Brian has a son Eric who served four years in the US Army Eric is ranked first in his class with a degree in Computer Science is working in his field and plans on attending graduate school in 2013 His daughter Kara recently graduated undergraduate school with distinction and is planning to attend graduate school to become a Physiciansrsquo Assistant Brian thoroughly enjoys helping others spend more time with their families and friends while becoming financially successful He can be reached at (860) 606-0834 or Brian_NoeMWFinancialcom

hellip when opportunity calls we answer 1-800-875-8118

wwwcomnetmessagecom

Benefits of Answering Service

Award Winning Telephone Agents

Never Miss A Call

Better Time Management

Appointment Scheduling

Affordable

NCSG Innovation 2013 bull April 4-7 bull Branson MO

Company___________________________________ Address ____________________________________ City State ZIP ________________________________ Phone ______________________________________Fax ________________________________________Email _____________________________________ Check here to opt-in to email from exhibitors

REGISTRANT INFORMATION Please write name as you would like it to appear on your badge Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________ Registration Total $ ___________________

Showboat Branson Belle Tickets ($29each) Qty _______ Cruise Total $ ___________________ 2013 Convention Patch ($3each - Pickup on-site) Qty ________ Patch Total $ ___________________ PROMO CODE ___________________ $ ___________________

Payment Method Check ___________________ Visa MC AmEx

Account __________________________________ Card Security Code _____________ Exp __________Name on Card _______________________________ Signature ___________________________________

PAYMENT INFORMATION

GRAND TOTAL

For Office Use Only O2CR C2F AUTH _______________OrgID ________________ Profile ID ___________________RECrsquoD BY _____________ DATE ______________________

Advanced convention registation closes March 14

STANDARD RATES

Until 1913

11013- 21413

After21413

Primary $499 $549 $599Spouse 299 349 3991st Additional 449 499 5492nd Additional 399 449 4993+ Additional 349 399 449Single Day 279 279 279Banquet Only 89 89 89Tradeshow Only 79 79 79Child banquet tickets are available for kids 12 and under

NCSG MEMBER RATES

Until 1913

11013- 21413

After21413

Primary $399 $449 $499Spouse 199 249 2991st Additional 349 399 4492nd Additional 299 349 3993+ Additional 249 299 349Single Day 179 179 179Banquet Only 69 69 69Tradeshow Only 49 49 49Senior Members $100 $100 $100

MAIL TO National Chimney Sweep Guild 2155 Commercial Drive Plainfield IN 46168

FAX TO (317) 837-5365 CALL (317) 837-1500

REGISTER ONLINE NCSGorginnovationNCSG also accepts direct debit payments

Please contact Candice Bradbury at (317) 837-1500 or cbradburyncsgorg for more information

Cancellations must be made in writing and sent toNCSG 2155 Commercial Drive Plainfield IN 46168

Refund Policy Prior to 1913 90 11013-21413 75 No refunds are available after 21413

Chartered Cruise and Dinner ShowShowboat Branson Belle

-- Additional Registration Required --$29person - Join us aboard the Showboat

Branson Belle on the evening of April 4 for the spectacular ldquoMade in the USArdquo dinner show and a two-hour cruise on Table Rock Lake

No matter how you define success you will find something at NCSG Innovation 2013 that will stretch your imagination test your technical abilities and get that light bulb over your head to appear

From many perspectives one common theme has tied together all of NCSGrsquos convention and trade show events That theme is innovation Innovation is ldquodoing outside of the boxrdquo to make both work and personal lives more comfortable and enjoyable American chimney service businesses must remain on the cutting edge of innovation and our convention is your ticket to a more successful future

About BransonThe NCSG Innovation 2013 Convention and Trade Show will be held at the Chateau on the Lake in Branson Missouri Branson is located 40 miles south of Springfield and nestled in the heart of the Ozark Mountains Southwest Missouri is home of some of the most picturesque and breathtaking natural views in the country Rest assured we realize that we may have a little competition for our attendeesrsquo attention and wersquore working on creative ways to keep them engaged and on the tradeshow floor

About Chateau on the LakeThe Chateau on the Lake Resort Spa amp Convention Center in Branson Missouri is perfect for all kinds of stays Pack up the family - small dog included - and come for a vacation No matter what type of get-away you seek our extraordinary ldquoCastle in the Ozarksrdquo is here for you

Chateau on the Lake in Branson is the only AAA Four-Diamond Lake Resort in Missouri It has complimentary indoor and outdoor parking three amazing res-taurants first class relaxation at Spa Chateau and a full service Marina on Table Rock Lake

Hotel reservations are now being accepted for NCSG Innovation 2013 at Chateau on the Lake in Branson MO Just call 1-888-333-LAKE (5253) and mention that yoursquore with the National Chimney Sweep Guild to lock in rates starting at $129 for a mountain view and $134 for a lake view

NCSG Innovation 2013April 4-7 at Chateau on the Lake in Branson MO

For more info visit wwwNCSGorginnovation

Chartered Cruise and ldquoMade in the USArdquo Dinner Show

Showboat Branson Belle -- Additional $29person Registration Required --

Join fellow sweeps and industry friends for a two-hour chartered dinner cruise aboard the Showboat Branson Belle The eveningrsquos entertainment is a show called Made In The USA featuring Janice Martin the worldrsquos only aerial violinist and the five-member all-male vocal group The ShowMen in a patriotic musical tribute to America NCSG Innovation 2013 attendees and guests can experience this ALL-IN-ONE dinner show and cruise at a significantly discounted rate which has been even further discounted through a generous sponsorship from Olympia Chimney Supply Chartered Cruise and Dinner Show tickets are available for an additional fee ($29person) through the regular registration process

NCSG Innovation 2013 bull April 4-7 bull Branson MO

Company___________________________________ Address ____________________________________ City State ZIP ________________________________ Phone ______________________________________Fax ________________________________________Email _____________________________________ Check here to opt-in to email from exhibitors

REGISTRANT INFORMATION Please write name as you would like it to appear on your badge Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________ Registration Total $ ___________________

Showboat Branson Belle Tickets ($29each) Qty _______ Cruise Total $ ___________________ 2013 Convention Patch ($3each - Pickup on-site) Qty ________ Patch Total $ ___________________ PROMO CODE ___________________ $ ___________________

Payment Method Check ___________________ Visa MC AmEx

Account __________________________________ Card Security Code _____________ Exp __________Name on Card _______________________________ Signature ___________________________________

PAYMENT INFORMATION

GRAND TOTAL

For Office Use Only O2CR C2F AUTH _______________OrgID ________________ Profile ID ___________________RECrsquoD BY _____________ DATE ______________________

Advanced convention registation closes March 14

STANDARD RATES

Until 1913

11013- 21413

After21413

Primary $499 $549 $599Spouse 299 349 3991st Additional 449 499 5492nd Additional 399 449 4993+ Additional 349 399 449Single Day 279 279 279Banquet Only 89 89 89Tradeshow Only 79 79 79Child banquet tickets are available for kids 12 and under

NCSG MEMBER RATES

Until 1913

11013- 21413

After21413

Primary $399 $449 $499Spouse 199 249 2991st Additional 349 399 4492nd Additional 299 349 3993+ Additional 249 299 349Single Day 179 179 179Banquet Only 69 69 69Tradeshow Only 49 49 49Senior Members $100 $100 $100

MAIL TO National Chimney Sweep Guild 2155 Commercial Drive Plainfield IN 46168

FAX TO (317) 837-5365 CALL (317) 837-1500

REGISTER ONLINE NCSGorginnovationNCSG also accepts direct debit payments

Please contact Candice Bradbury at (317) 837-1500 or cbradburyncsgorg for more information

Cancellations must be made in writing and sent toNCSG 2155 Commercial Drive Plainfield IN 46168

Refund Policy Prior to 1913 90 11013-21413 75 No refunds are available after 21413

Chartered Cruise and Dinner ShowShowboat Branson Belle

-- Additional Registration Required --$29person - Join us aboard the Showboat

Branson Belle on the evening of April 4 for the spectacular ldquoMade in the USArdquo dinner show and a two-hour cruise on Table Rock Lake

No matter how you define success you will find something at NCSG Innovation 2013 that will stretch your imagination test your technical abilities and get that light bulb over your head to appear

From many perspectives one common theme has tied together all of NCSGrsquos convention and trade show events That theme is innovation Innovation is ldquodoing outside of the boxrdquo to make both work and personal lives more comfortable and enjoyable American chimney service businesses must remain on the cutting edge of innovation and our convention is your ticket to a more successful future

About BransonThe NCSG Innovation 2013 Convention and Trade Show will be held at the Chateau on the Lake in Branson Missouri Branson is located 40 miles south of Springfield and nestled in the heart of the Ozark Mountains Southwest Missouri is home of some of the most picturesque and breathtaking natural views in the country Rest assured we realize that we may have a little competition for our attendeesrsquo attention and wersquore working on creative ways to keep them engaged and on the tradeshow floor

About Chateau on the LakeThe Chateau on the Lake Resort Spa amp Convention Center in Branson Missouri is perfect for all kinds of stays Pack up the family - small dog included - and come for a vacation No matter what type of get-away you seek our extraordinary ldquoCastle in the Ozarksrdquo is here for you

Chateau on the Lake in Branson is the only AAA Four-Diamond Lake Resort in Missouri It has complimentary indoor and outdoor parking three amazing res-taurants first class relaxation at Spa Chateau and a full service Marina on Table Rock Lake

Hotel reservations are now being accepted for NCSG Innovation 2013 at Chateau on the Lake in Branson MO Just call 1-888-333-LAKE (5253) and mention that yoursquore with the National Chimney Sweep Guild to lock in rates starting at $129 for a mountain view and $134 for a lake view

NCSG Innovation 2013April 4-7 at Chateau on the Lake in Branson MO

For more info visit wwwNCSGorginnovation

Chartered Cruise and ldquoMade in the USArdquo Dinner Show

Showboat Branson Belle -- Additional $29person Registration Required --

Join fellow sweeps and industry friends for a two-hour chartered dinner cruise aboard the Showboat Branson Belle The eveningrsquos entertainment is a show called Made In The USA featuring Janice Martin the worldrsquos only aerial violinist and the five-member all-male vocal group The ShowMen in a patriotic musical tribute to America NCSG Innovation 2013 attendees and guests can experience this ALL-IN-ONE dinner show and cruise at a significantly discounted rate which has been even further discounted through a generous sponsorship from Olympia Chimney Supply Chartered Cruise and Dinner Show tickets are available for an additional fee ($29person) through the regular registration process

November 19-23 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

November 26-30 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 3-7 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 10-14 2012CSIA (online) - Chimney Physics

Dates amp Events

Please send notice of your events

for NCSG Dates amp Events listings at

mmcmahonncsgorg for inclusion here

in weekly posts to the discussion list

and online at wwwNCSGorgdates The

event must be considered educational or

informative for the industry (sales events

and open houses will not be listed)

- CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 14-19 2012AHIT Home Inspection Training CSIA Technology Center For more information please contact jhuebnerahitcom

December 17-21 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 24-28 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 31- January 4 2013CSIA (online) - Chimney Physics

- CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

January 7-11 2013CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

January 14-18 2013CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician

AND AS ALWAYS

uuml Direct Vent Pro uuml Pellet Vent Prouuml Class ADuraTech

bull Same Day Shipment bull 16 Toll Free Lines To Assist You bullbull Proud Supplier Member To The NCSG bull

Serving Sweeps for 35+ Years

LARGEST INVENTORY

LOWEST PRICES

HEADQUARTERS

Itrsquos In Stock

uuml Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ Years

Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ Years

bull Proud Supplier Member To The NCSG bull

1-866-880-3473

Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ Years

Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ Years

Class ADuraTech

Serving Sweeps for 35+ Years

32 SWEEPING NOVEMBER 12

NOVEMBER 12 SWEEPING 33

otivation Everybody wants it Just about

everything we do is affected by it Itrsquos a billion

dollar industry studied and preached by many

but truly understood and embraced by few I

myself subscribe to all sorts of blogs and article feeds related to

the topic When I go conferences I love to hear a good motivational

speaker But what truly motivates us

Irsquom guessing the answer to that question varies for all of us

Deciding what to have for dinner may be motivated by our desire

to lose weight our budget or maybe simply some food we saw on

TV Making the decision to attend a business conference may be

motivated by the speakers the topics the location or the cost Even

reading this magazine is a motivated behavior

So during this time of year when many sweeps seem to be motivated

by trying to keep up with the relative seasonal high pace of business

I decided to do a little research Not surprisingly there is no shortage

of information out there on the topic but I did run across a couple

of things that caught my attention and I thought were worthwhile to

pass along

One article in particular was written by a small business

entrepreneur (which is the first key to catching my attention) and

business coach Nancy Wurtzel She talks about both external and

internal forces that impact our motivation and the role they play in

our everyday business decisions and she encourages us to take the

time to examine those factors for each of us that truly and uniquely

make us tick

Specifically Wurtzel offers seven factors to motivate the motivational

thought process Inspiration goals networking self-reward exercise

organization and of course external stimulation from motivational

speakers and authors

What is your inspiration What are you truly interested in and

inspired by Whatever it is itrsquos critical to getting and staying

motivated If yoursquore note interested in your business you canrsquot

expect to stay motivated to succeed in it for the long term On the

other hand if you are excited about what you are doing you will be

persistent even when challenged and your energy and intensity will

help you thrive

Are you setting goals Short and long-term goal setting is vital for any

business owner This is hardly business savvy news but itrsquos amazing

how many small businesses donrsquot do this in a measurable way And

many of those that do forget to go back and review their goals to see

where they are and adjust as needed How could you possibly be

motivated if you are unsure about the direction and progress of your

company

Network whenever you can with peers and other small business

owners The isolation of working alone can be one of the most

difficult parts of entrepreneurship or frankly being the boss in any

BY MARK MCSWEENEY CAEEXECUTIVE DIRECTOR

Perspective

Worthwhile Motivation

ldquoMotivation is one of the most powerful driving forces in the workplace It can mean the difference between tremendous success and failurerdquo ndash Nancy Wurtzel

M

34 SWEEPING NOVEMBER 12

organization Gaining support from others is motivating Itrsquos hard to

move mountains by yourself However building off the energy and

inspiration of others who are in similar positions those mountains

can become merely small hills just waiting to be traveled By all

means network with other sweeps but donrsquot limit it to that Even

when businesses are not related there is a lot of common ground

between small businesses and plenty of opportunities to work

together

Reward yourself You know how hard you work Even when

you work smart you still tend to work hard Itrsquos human nature

particularly for the entrepreneurial mind But all work and no play

can be a big mistake Motivation will drop quickly of you never take

time away from the work you are doing So plan frequent rewards

for yourself They donrsquot have to be huge getaways though every once

in a while thatrsquos a good idea too And in between the rewards when

you have the inevitable bad day deal with it learn what you can

from it and then put it behind you The great Emerson said ldquoFinish

each day and be done with it You have done what you could Some

blunders and absurdities have crept in forget them as soon as you

can Tomorrow is a new day You shall begin it serenely and with too

high a spirit to be encumbered with your old nonsenserdquo

Take care of yourself Wersquove all heard that there is a powerful

connection between the mind and the body When we get busy

itrsquos easy to begin to neglect on or the other Exercise and cut back

on some of the unhealthy foods (note I didnrsquot say get rid of them

entirely that may be part of your self-reward) Exercise breaks donrsquot

have to be huge blocks of time and you donrsquot need to spend money

joining a gym or hiring a personal trainer if thatrsquos not what yoursquore

into But do something It will make you feel better and doing that

can help keep your mind fresh

Get organized Okay for those of you who have seen my desk you

know paper management is not my forte While I do keep myself

organized in other ways every once in a while I need to set aside

time to tackle the stacks and clean my desk off so that I can start

fresh I always feel better afterward Beyond the paper take a look

at opportunities to really get organized by creating business systems

that will help you streamline your operations and once you do the

ongoing challenge is to keep yourself on track by maintaining these

systems If you canrsquot do it on your own donrsquot be afraid to bring in

someone who can help you another great benefit of networking

Keep yourself motivated There is no shortage of motivational ideas

and materials out there for the taking Itrsquos hard to go through a

day without being exposed to books CDs blogs seminars videos

and more There are even apps for your smart phone So who do

you trust Who do you listen to How do you get through all the

motivational clutter out there and actually find someone who can

get you fired up about working and improving your business If you

have a business mentor get suggestions from him or her If yoursquore

networking with other small business

owners ask them what has worked

for them If they are in the same boat

you are maybe you can experiment

together

Jim Rohn says that life is worthwhile

when you learn try stay and care

Constantly challenge yourself to learn

what you can do to keep on top of

your game mentally and physically

Try your best to make a difference in

your life even when at first you donrsquot

succeed Stay in the game that you have

committed to play and see it through

And care about what you are doing

who you are doing it with and who

you are doing it for Do these things

with a passion and motivation is sure

to follow

Until next time I continue to wish you

every success

Double Locking CrimpRemains StrongYet Very Flexibl e

With No Memo ry

Strong Triple Locking CrimpHolds T ogether Even OnTough Jobs

Horizontal Sides Of CorrugationOffer Added Strengthamp Flexibility

Manufactured by CHIMNEY TECHNIQUE INC

Chim-Pro Interlock Flex

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Flex

Chim-Pro RigidADDED SAFETY EFFICIENCY AND VALUE

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Featuring

Visit wwwchim-prolinercom for more detailsbull 2000 Industrial Ave bull Sioux Falls SD 57104

1-800-582-1392

NOVEMBER 12 SWEEPING 35

Display Ad Index

Darwin Awards

Have you snapped a photo of a peculiar chimney in your area that made you shake your head in disbelief

Send it to Melissa Heeke at mheekencsgorg for publication in Sweeping Or mail it to NCSG 2155 Commercial Drive Plainfield IN 46168

Page Advertiser Phone Email or Website Address

34 Ahrens Chimney Technique 800-582-1392 ahrenschimneyqwestofficenet

21-24 Chimney Safety Institute of America 317-837-5362 wwwCSIAorg

17 Cobra Chimney Caps 888-463-0636 salescobrachimneycom

29 Communications Network Inc 800-875-8118 tkempercomnetmessagecom

19 Copperfield 800-247-3305 wwwcopperfieldcom

6 ENERVEX Inc 800-255-2923 infochimneyfanscom

15 Firesafe Industries Inc 800-545-6607 wwwfiresafeinccom

18 Hose Master 800-221-2319 bobdanielshosemastercom

10 ICP 508-695-7000 wwwchimneycapscom

BC Lifetime Chimney Supply LLC 877-234-7473 wwwlifetimechimneysupplycom

7 Lindemann Chimney Company 800-722-7230 wwwlindemannchimneycom

34 MC Refractory 760-956-1884 wwwmcrefractorycom

8 Meyer Machine amp Equipment 800-728-3828 wwwmeyermachinecom

4 National Chimney Supply 800-897-8481 wwwnationalchimneysupplycom

11 New England Chimney Supply 888-900-8106 wwwNECS-BEST-FLEXcom

5 Olympia Chimney Supply 800-569-1425 wwwolympiachimneycom

13 Sand Hill Wholesale 800-258-5496 wwwsandhillwholesalecom

3 Smoktite 866-439-0069 wwwsmoktitecom

32 Sweeprsquos Choice 866-880-3473 infosweepsamericacom

9 Thermocrete 866-439-0069 wwwthermocreteusacom

25 Whitecaps 800-335-2534 wwwwhitecapscom

This photo was taken by our tech Wes Thornton and we really donrsquot know what to say about it other than ldquoNo way am I getting up thererdquo

Enjoy Jessica Addams Barnhill Chimney Company Jessica Addams

36 SWEEPING NOVEMBER 12

ClassifiedsGotta chimney question Sizing Codes Call Royal Edwards Make Royal your tech department CALL NOW 813-982-0219 for on-call tech support Continuing Education special bonus ndash ask how you can get the Friday morning E-Blast for FREE CALL NOW 813-982-0219

GasVent Software for Sizing Chimneys only $195 Call 1-800-648-9523 for more info and visit wwwelitesoftcom to download a free trial version

Chimney Sweep business for sale in the Northern Rocky Mountains of New Mexico Services a large area with three ski resorts in the service area Equipment and signed three year contracts goes with the business Business is well established For pricing and other info please email your questions to ridgeriders1gmailcom

CLASSIFIED ADS FREE FOR NCSG MEMBERSMembers can run one 35 word classified free each year Regularly classified ads are $2word or $1word for NCSG members Classified ads are non-commissionable and must be pre-paid To place a classified ad please contact Megan McMahon at mmcmahonncsgorg or (317) 837-1500

Cut To Fit Refractories

NEWPRODUCT

Having trouble locating that hard to find refractory panel No problem when you use the MC Refractory Inc CUT TO FIT refractory walls Carry them on your truck cuts easily to fit most fireplaces This product is the original Tested to UL127 amp ASTM C133 standards and certified by OMNI Test Laboratories

MC Refractory Inc11435 East Santa Fe Ave Unit B bull Hesperia CA 92345

Call us Toll Free (877) Cut-2-Fit(877) 288-2348

Visit us on the web at wwwmcrefractorycom

CUSTOM PANELS AVAILABLE CALL FOR DETAILSWe also manufacture fire rings and log lighters

Do you Pre-Screen Your EmployeesLABORCHEX a valuable employment background screening service since 1985 offers discounted pricing to all NCSG members There are no set up fees or minimum orders and many results are completed within 24 hours Members will simply complete a few forms via a secure website after the applicant has authorized the screening by signing a release Results will be provided on the website and by email or fax Not only will NCSG members lower turnover costs enhance safety and security and save $$ from day one - all screenings comply with federal laws and regulations bull Lower Turnover Costsbull Reduce Negligent Hiring Issuesbull Maintain Productive Worksitesbull Enhance Safety amp Securitybull Save $$ from Day One For more information on how to take advantage of this benefit go to the ldquoMembers Onlyrdquo section of wwwNCSGorg to access member benefits and discount information

TwittercomDntMoveFirewood

TweetThatsWhatTreeSaid to spread the message

TwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewood

TweetTweetTweetTweetTweetThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid to spread the messageto spread the messageto spread the messageto spread the messageto spread the messageto spread the message

FacebookcomDontMoveFirewood

Join us on Facebook to get up-to-date information and safe burning tips

FacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewood

Join us on Facebook to get up-to-date information and safe burning tips and safe burning tips

TwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewood

FacebookcomDontMoveFirewoodFacebookcomDontMoveFirewood

Spread the word not the pest

org

National Chimney Sweep Guild2155 Commercial DrivePlainfield IN 46168

1210

NEW CUSTOMERS BUY 2 GET 1 FREEQUALITY SERVICE AND THE BEST PRICES YEAR ROUNDSingle Wall 316L 6 x 25 $288Single Wall 316L 6 x 35 $368Smooth Wall 316L 6 x 25 $313Smooth Wall 316L 6 x 35 $403FOR BULK ORDERS AND MORE SIZES

CALL 877234PIPEVisit our website wwwLifetimeChimneySupplycom

Fire Safety Improved Performance Easy and Effective Cleaning Long-term Preservation

WHY DO YOUR CUSTOMERS NEEDA LIFETIME CHIMNEY LINER

Lifetime chimney liners offer the best protection against dangerous

conditions caused by improperly vented appliances misused

wood stoves poor construction and excessive moisture They improve

draft flow are easy to clean and help extend the life of your chimney

FREESHIPPINGWITH YOUR KITPURCHASE

FREESHIPPINGWITH YOUR KITPURCHASE

Page 15: November 2012

NOVEMBER 12 SWEEPING 15

ldquoMy company uses most products available to chimney contractors but Firesafersquos products and systems are hands-down the very best and the most profitable Great technical support and their constant improvements make the products even better which makes my company stand out over my competitionrdquo Kevin Knight Chadds Ford Chimney Sweeps PA

TO order call 800 TO order call 800--545545--66076607

infofiresafeinccom infofiresafeinccom wwwfiresafeinccomwwwfiresafeinccom

FireFireGuardGuard Ceramic mortar jointCeramic mortar jointCeramic mortar joint amp resurfacing systemamp resurfacing systemamp resurfacing system

PatentedPatented The most advanced chimney liner in the world

reg

CrownGuardCrownGuard Severe weather crown repair amp protectionSevere weather crown repair amp protection

Centering system for metal chimney liners

When you serve on the NCSG Board of Directors you help lead the chimney industry into the future and can develop leadership management and communication skills that will serve you in your business and personal life You can make an immediate difference in the chimney service industry by helping to determine the organizationrsquos strategic plan and annual budget The new shorter two-year term limits make volunteering easier

NCSG board members are responsible forbull Attending four board meetings each year Two of the meetings are held

at the CSIA Technology Center in Indianapolis (Spring - typically held for three days Summer - typically held for two days) the November meeting is typically held online and via teleconference and the fourth is held immediately before the annual NCSG convention at the host city Travel and lodging expenses are reimbursed for board members attending meetings with the exception of the convention meeting only

bull Participating in the NCSG members-only and board of directorsrsquo electronic discussion lists

bull Communicating with members in region via eNewslinkbull Connecting members to regional legislation affecting the industry

And NCSG board members receivebull Complimentary NCSG Innovation convention registration for you and

your spouse while you serve on the board

bull Networking opportunities at board meetings which help develop life-long friendships with business associates from across the country

The NCSG Governance Committee is now accepting nominations for a representative from NCSG Regions 5 and 6 and one Supplier representative bull Region 5 (Two year term 2013-2015)

Represents Arkansas Colorado Iowa Kansas Louisiana Minnesota Nebraska New Mexico North Dakota Oklahoma South Dakota Texas Wisconsin

bull Region 6 (One year term 2013 - 2014) Represents Voting and Dual members nationwide

bull Supplier Representative (Two year term 2013 - 2015) Represents Supplier and Dual members nationwide

Nomination Deadline - December 4 2012 - Nominations must be mailed to NCSG at 2155 Commercial Drive Plainfield IN 46168 No electronic nomination forms will be accepted

The newly elected directors will be seated at the April 3 2013 board of directors meeting in Branson MO If you would like additional information please feel free to contact NCSG Governance Chair Randy Brooks at hearthhunteraolcom or NCSG Executive Director Mark McSweeney at mmcsweeneyncsgorg

Call for Nominations Board of Directors

16 SWEEPING NOVEMBER 12

Employee or Independent Contractor

BY CHRIS VAN LEEUWEN OF VERACITY INSURANCE SOLUTIONS

Workers compensation is a form of insurance providing wage replacement and medical benefits to employees injured on the job Most employers are required to provide workers compensation and may have potential liability in the event of an employee injury in addition to the financial penalties that may be imposed upon them if they chose not to carry workers compensation coverage

A frequent question received is ldquowho is an employeerdquo It is common for employers to reclassify employees as independent contractors to avoid certain taxes benefits and other liabilities The IRS has developed the ldquo20 Factor Testrdquo to assist employers evaluate whether a worker is an employee or an independent contractor

1 InstructionIs the worker required to comply with employerrsquos instructions about when where and how to work

q Yes q No

2 TrainingIs training required Does the worker receive training from or at the direction of the employer including attending meetings and working with experienced employees

q Yes q No

3 IntegrationAre the workerrsquos services integrated with activities of the company Does the success of the employerrsquos business significantly depend upon the performance of services that the worker requires

q Yes q No

4 Services Rendered Personally Is the worker required to perform the work personally q Yes q No

5 Authority to hire supervise and pay assistantsDoes the worker have the ability to hire supervise and pay assistants for the employer

q Yes q No

6 Continuing Relationship Does the worker have a continuing relationship with the employer q Yes q No

7 Set Hours of Work Is the worker required to follow set hours of work q Yes q No

8 Full-Time Work Required Does the worker work full-time for employer q Yes q No

9 Place of WorkDoes the worker perform on the employerrsquos premises and use the companyrsquos office equipment

q Yes q No

10 Sequence of WorkDoes the worker perform work in a sequence set by the employer Does the worker follow a set schedule

q Yes q No

11 Reporting Obligations Does the worker submit regular written or oral reports to the employer q Yes q No

12 Method of PaymentHow does the worker receive payments Are there regular payments in set amounts

q Yes q No

13 Payments of Business and Travel Expenses Does the worker receive payment for business and travel expenses q Yes q No

14 Furnishing of Tools and Materials Does the worker rely on the employer for tools and materials q Yes q No

15 InvestmentHas the worker made an investment in the facility or equipment used to perform services

q Yes q No

16 Risk of LossIs the payment made to the worker on a fixed basis regardless of profitability or loss

q Yes q No

17 Working for More Than One Company at a Time Does the worker only work for one employer at a time q Yes q No

18 Availability of Services to the General Public Are the services offered to the employer unavailable to the general public q Yes q No

19 Right to Discharge Can the worker be fired by the employer q Yes q No

20 Right to Quit Can the worker quit work at any time q Yes q No

NOVEMBER 12 SWEEPING 17

If you answered ldquoyesrdquo to a high number of the questions above is likely an indication that there is a presence of an employer-employee relationship If a high number is marked ldquonordquo indicates a contractor relationship

A similar test is used in most state to determine status under workersrsquo compensation laws called the ldquoeconomic reality testrdquo This test is often used by the courts to determine independent contractor status and is harder to classify a worker as an independent contractor

In addition to the exposure to possible work related injuries to an ldquoemployeerdquo not being covered the penalties for misclassifying an employee is huge back tax and premiums civil fines interest and other retroactive damages

Refer to the Department of Labor and your local Workforce Departments for more information on the definition of an ldquoindependent contractorrdquo before you reclassify an employee to an independent contractor

About the Author Chris Van Leeuwen has been in the insurance industry since 1985 and is currently the Vice President of SalesCSO at Veracity Insurance Solutions LLC

Member Get a Member Program

Did you know that by promoting membership in the NCSG you help the Guild meet its goals AND you will reap rewards too To take advantage of potential savings on your next NCSG dues simply visit wwwNCSGorg to obtain a copy of the membership application form Make sure you put your name under Item 2 ldquoWho referred you to the NCSGrdquo OR you may send an email to dcorneliusncsgorg and request that NCSG membership information be sent on your behalf to people who should join Please provide the complete contact information ie name address telephone number and email address if available

Your participation in the Member-Get-A-Member program helps strengthen the Guildrsquos membership and allows you to win toobull You get $5000 off membership dues for each new member (1-4

new members)bull You get Free membership Dues (equal to 1 year) when you

recruit 5+ new members

Save some money on your next NCSG dues by simply promoting membership in the NCSG at every opportunity you haveNew Member - has not been a member of the NCSG for at least two (2) years

Hose Master Invented the WheelHose Master Invented the WheelWhen It Comes to Chimney LinersWhen It Comes to Chimney Liners

1964

1983

2000

2012

Pro amp UltraProInvented UltraPro - the only patented roll-lock design light-weight liner with extreme exibility and crush resistance

Redesigned Interlocked Machine TechnologyInnovations are still the core of manufacturing exible chimney liner today

HeavyFlexInvented RectangleFlex OvalFlex and Dial-A-Flex technology

Smooth-N-LiteToday Sam has designed Smooth-N-Lite the light interlocked liner for smoothwall applications Manufactured on the same machine technology he invented in 1964

Meet Sam Foti Hose Master CEO engineer and innovator

In 1964 Sam got involved with interlocked products Identifying the problems associated with manufacturing the hose Sam redesigned the tooling and machinery to not only produce a consistent interlocked hose but to also speed-up the production

Today the results of Sams ingenuity is the technology used throughout the industry in the production of interlocked products His designs not only changed the way that stripwound hose is made but the way that it is used and perceived in the industry

redesigned the tooling and machinery to not only produce a consistent interlocked hose but to also speed-up the production

Today the results of Sams ingenuity is the technology used throughout the industry in the production of interlocked products His designs not only changed the way that stripwound hose is made but the way that it is used and perceived in the industry

SmoothNLite Adindd 2 71212 335 PM

HomeSaverreg Smooth-N-Litetrade Fills the Smoothwall Niche

5-8 Diameters Light 010 stainless strip Available in 304 and 316 stainless steel alloys Interlocked seams are easy to flex Smooth inner wall Crush resistant No memory Ideal for smoothwall application

Now smoothwall liner doesnt have to be stiff and clumsy Because HomeSavers new Smooth-N-Lite gives you smooth without the headache Nestling right into HomeSavers famous family of UltraPro Pro RoundFlex RectangleFlex OvalFlex and Dial-A-Flex liners our new 010 Smooth-N-Lite gives you the superior weight flexibility and strength you need for smooth liner applications

6 times 25 (304-Alloy)

WITH SHIPPING$36786

~Free Freight bull On orders of $1800 or morebull 65rsquo of liner liner and components ship free

Speed Service Selection 8002473305 bull wwwcopperfieldcom

SmoothNLite Adindd 3 71212 335 PM

1964

1983

2000

2012

Pro amp UltraProInvented UltraPro - the only patented roll-lock design light-weight liner with extreme exibility and crush resistance

Redesigned Interlocked Machine TechnologyInnovations are still the core of manufacturing exible chimney liner today

HeavyFlexInvented RectangleFlex OvalFlex and Dial-A-Flex technology

Smooth-N-LiteToday Sam has designed Smooth-N-Lite the light interlocked liner for smoothwall applications Manufactured on the same machine technology he invented in 1964

Meet Sam Foti Hose Master CEO engineer and innovator

In 1964 Sam got involved with interlocked products Identifying the problems associated with manufacturing the hose Sam redesigned the tooling and machinery to not only produce a consistent interlocked hose but to also speed-up the production

Today the results of Sams ingenuity is the technology used throughout the industry in the production of interlocked products His designs not only changed the way that stripwound hose is made but the way that it is used and perceived in the industry

SmoothNLite Adindd 2 71212 335 PM

HomeSaverreg Smooth-N-Litetrade Fills the Smoothwall Niche

5-8 Diameters Light 010 stainless strip Available in 304 and 316 stainless steel alloys Interlocked seams are easy to flex Smooth inner wall Crush resistant No memory Ideal for smoothwall application

Now smoothwall liner doesnt have to be stiff and clumsy Because HomeSavers new Smooth-N-Lite gives you smooth without the headache Nestling right into HomeSavers famous family of UltraPro Pro RoundFlex RectangleFlex OvalFlex and Dial-A-Flex liners our new 010 Smooth-N-Lite gives you the superior weight flexibility and strength you need for smooth liner applications

6 times 25 (304-Alloy)

WITH SHIPPING$36786

~Free Freight bull On orders of $1800 or morebull 65rsquo of liner liner and components ship free

Speed Service Selection 8002473305 bull wwwcopperfieldcom

SmoothNLite Adindd 3 71212 335 PM

20 SWEEPING NOVEMBER 12

Letrsquos start with a few questions Have you noticed the Yellow Pages have become thinner with every new release Do you come across fewer flyers for services in your area Do you see fewer ads on TV for local businesses than you did a year ago Chances are you answered lsquoyesrsquo to at least one of these

Why the migration happened

But now we know the cause ndash In 2012 the average person is far more likely to search for a service online rather than offline The Internet has made it more convenient for us to look up services and in doing so has caused a major shift in the way all businesses should market their services

When one of your customers needs your services you want them to call you In 2000 if they didnrsquot have your phone number memorized they would grab the Yellow Pages and look you up In 2012 if a customer doesnrsquot know your number off the top of their head they are likely to Google you to find your contact info If you havenrsquot made an investment to show up on Googlersquos ldquoPage Onerdquo your competitorrsquos contact information might be displayed before yours ndash even if a customer types in your exact business name

So when Mr and Mrs Smith need their chimney cleaned this fall they arenrsquot going to look up local chimney sweeps in the Yellow Pages ndash they are going to do an Internet search for chimney sweeps in their area and choose a company that seems reliable and professional This happens millions of times every day and not surprisingly has led to many businesses spending their marketing dollars online rather than investing in ldquoold schoolrdquo forms of marketing Tips on what NOT to do

Ten years ago it made perfect sense to market on billboards and in the Yellow Pages but times have changed Businesses that continue to only focus on ldquoold schoolrdquo forms of marketing will find their lead flow diminishing On the other hand successful business owners are able to adapt to changes in consumer trends and todayrsquos consumers are online

As for those companies that happen to still be benefiting from the Yellow Pages thatrsquos great ndash as long as they balance their budget accordingly for this type of media Chances are

Yellow Pages marketing wonrsquot sustain itself much longer so be prepared to move marketing dollars online in the near future There are also many companies that rely on referral customers and word-of-mouth marketing but when potential customers hear about your business they are likely to look your company up online first and you need to make sure yoursquore showing up

Where to begin

For those businesses looking to get their feet wet in online marketing consider starting with basic search engine optimization (SEO) For example ensure that the services you provide are all listed on your Website especially in any headers Same goes for any areas you service ndash Be sure to list those as well (but donrsquot overdo it or it will look messy) Claim your business listing on Google and build up your Facebook Business Page These are all free strategies that you can use to boost your online presence

Depending on the competition in your area this might not be enough to get you on Page One of Google which is where you want to be Businesses looking to maximize their online marketing should consider advanced SEO (Meta tags inbound links) or a Pay-Per-Click service In order to compete in higher traffic target areas these are often necessities Remember all the other chimney sweeps in your area are aiming for Page One placement as well There just isnrsquot enough room for everyone

If you are busy and canrsquot spend your own time managing your online marketing there are many companies that can do it for you ndash you probably hear from them and their ldquoguaranteedrdquo results on a daily basis But be wary about which one you decide to work with Do your research and make sure you find a company you can trust At the end of the day if you have an online marketing plan and are focused on making it grow your business is in great shape

Alain Parcan is the Manager of Marketing for Market Hardware Inc (wwwMarketHardwarecom) and contributed this article Alain is experienced in the fields of Internet Marketing and small business marketing Market Hardware helps Chimney Sweep businesses compete on the Web and offers special discounts for NCSG members Ask Alain any Website or Internet Marketing question by emailing alainmarkethardwarecom or calling 888-381-6925

The Great Marketing Migration

BY ALAIN PARCAN OF MARKET HARDWARE

CSIA Update wwwCSIAorg

Publication for CSIA Certified Chimney Sweepregs

ADVERTISEMENT

INDIANAPOLIS - The United States District Court for the Northern District of Florida has issued a Permanent Injunction and Order on behalf of the Chimney Safety Institute of Americareg (CSIA) against James Joyner Absolute Chimney Sweeps Advanced Fireplace Technicians Chimney Doctor Fireplace Doctor and Orlando Chimney Doctor and any business entity performing chimney cleaning in which Joyner has an ownership interest or control

The order comes after CSIA brought legal action against Joyner in 2012 for repeated unauthorized use of CSIArsquos registered

trademarks including the CSIA Certified Chimney Sweepreg mark on websites and other marketing materials for multiple businesses

ldquoThis is a particularly satisfying victory in that this offender was using our trademark without authorization to inaccurately represent his sweeps in several states as being certified by CSIArdquo says CSIA Executive Director Mark McSweeney CAE

In a settlement agreement Joyner has paid CSIA an undisclosed sum and is indefinitely prohibited from applying for

certification from CSIA and from using CSIArsquos certification logo in conjunction with any of his current or future chimney sweeping businesses

ldquoCSIA Certified Chimney Sweeps work hard to earn and maintain their credential and we owe it to them and to the consuming public who rely on what that credential stands for to protect its legitimacy and credibilityrdquo says CSIA President John Pilger ldquoCSIA is proud of our consistent track record of enforcing the use of our valued trademarkrdquo

Federal ruling protects Chimney Safety Institute of America registered trademark from repeated unauthorized useOrder results in undisclosed settlement paid to CSIA

AlabamaDustin Doty bull The Fireplace Service Center bull Fort Payne

ArizonaAustin Retrum bull Affordable Chimeny Sweep bull Vail

CaliforniaThomas Kezas bull Chim Chiminey Sweep bull Vista

ColoradoMark Roberts bull Chimney Sweeps of America bull Littleton

ConnecticutChristopher Gonsalves bull Millstream Construction bull HebronDavid Heissenbuttel bull DMH amp Associates Inc bull WiltonChad Mitchell bull Northeastern Chimney LLC bull West Hartford

IdahoJoel King bull Kings Roofing Inc bull Mountain Home

IllinoisRichard Moore bull Jiminy Chimney Sweep amp Service bull Lake in the Hill

IndianaTom Meredith bull SaverSystems bull Richmond

KentuckyJoshua Moore bull Mt Sterling

MarylandTJ Davis bull Clean Sweep of AA Co Inc bull MillersvilleBrandon Mowell bull Magic Mountain Inc bull ThurmontChris Anderson bull Monocacy Chimney Care bull MyersvilleBrandon Green bull Monocacy Chimney Care bull Myersville

MassachusettsKevin Cabral bull Ash Away Hearth amp Chimney bull Dartmouth

MissouriBill Bonney bull Bill Bonney Chimney Sweep Service bull Jackson

New HampshireJoseph E Olisky Jr bull Tom Cady Chimney Sweep LLC bull Lebanon

New JerseyRaymond Bond bull Mercer County Chimney

Services bull HamiltonNorth DakotaAnthony Bach bull Cinderfellarsquos bull LidgerwoodOhioTom Rhine bull Chim Cheroo Chimney Sweeps bull GreenwichMichael Lentz bull Eastside Fireplace amp Contracting bull CygnetRobert Wickard bull Eastside Fireplace amp Contracting bull Cygnet

OregonEric Johnston bull American Chimney amp Masonry Inc bull PortlandBryan Wright bull American Chimney amp Masonry Inc bull Portland

PennsylvaniaRon Renninger bull Chester County Hearth amp Home bull Elverson

VirginiaChris Prouty bull Proutyrsquos Chimney Sweep Inc bull Leesburg

WisconsinBrad Freimuth bull The Chimney Guy LLC bull MenashaLuke Maynard bull The Chimney Guy LLC bull Menasha

Congratulations to Our New CSIA Certified Chimney Sweeps

October 12 2012

From Mark McSweeney CAE

Executive Director of the Chimney Safety Institute of America

and the National Chimney Sweep Guild

Earlier this morning NBCrsquos Today Show aired a segment featuring

an undercover investigation on chimney sweeps The Today Show

ldquostingrdquo operation took place at a home in the Northeast where

chimney sweeps were called in for a routine sweeping When

sweeps did not provide a thorough inspection of the homersquos

chimney when recommending repairs or service Today Show

reporters and producers confronted them about their tactics

Ashley Eldridge Chimney Safety Institute of America (CSIA)rsquos

Director of Education served as the lead technical expert for the

segment In his role as Director of Education Ashley is responsible

for the administration of the CSIA Certified Chimney Sweepreg

credentialing program and is a regular spokesperson for CSIA

When presented with the opportunity to participate we knew that

it was our responsibility to help educate the public about what to

expect when hiring a chimney sweep for regular maintenance It is

CSIArsquos mission is to encourage public awareness of issues relating

to chimney and venting performance and safety This segment

serves as a great reminder that homeowners need to do their

homework before inviting contractors into their home

In response to the segment both the Chimney Safety Institute

of America and the National Chimney Sweep Guild have issued

statements to the media introducing the organizationsrsquo programs

as the standard for the industry and outlining steps to take to

verify industry memberships and credentials We believe that the

segment on the Today Show and the industryrsquos response to the

segment will open the door for continued conversations about how

to hire a qualified ethical chimney professional

We encourage you to take this opportunity to proactively share

your experience and credentials with your customers Just like

in any service industry while there may be a few bad apples we

know there are far more of you out there who bring a high level of

professionalism and ethical accountability to the trade To confidently

demonstrate to the consumer that you are among the best of the

best here are a few ways that you can set yourself apart

An Open Letter to the Chimney Service Industry

bull Verify that your contact information is accurate and up-to-date

online at wwwNCSGorg andor wwwCSIAorg

bull Verify that your membership and credentials are accurate and

up-to-date on your own website

bull Invite your customers to verify your memberships and

credentials online at wwwNCSGorg andor wwwCSIAorg

Doing so helps to diminish the impact of competitors who

falsely claim to have those same credentials

bull Provide your customers with references

bull Have a valid certificate of insurance available upon request

bull If your company is a member of NCSG remind your

customers that you have signed the NCSG Code of Ethics

bull If you have CSIA Certified Chimney Sweeps on staff remind

your customers that each individual has signed the CSIA Code

of Ethics and be sure that they are each carrying their photo

identification cards

Both the National Chimney Sweep Guild and the Chimney

Safety Institute of America are here to support the industry

by reminding homeowners of the need for annual chimney

inspections and to help homeowners make informed decisions

about the professionals who will perform those services We

believe that our media outreach brings awareness to these

issues and hope that you through your affiliation with NCSG

and CSIA will benefit from more informed customers

All the best for a safe and successful season

Mark T McSweeney CAE

Executive Director

National Chimney Sweep Guild wwwncsgorg

Office (317) 837-1500 Fax (317) 837-5365

Chimney Safety Institute of America wwwcsiaorg

Office (317) 837-5362 Fax (317) 837-5365

NCSG and CSIA Partners in the Future of Chimneys amp Venting

in America

ADVERTISEMENT

QR code generated on httpqrcodelittleidiotbe

Now you can access more of the industryrsquos favorite seminars in a self-paced online format Itrsquos easy with CSIArsquos eLearning program mdash offered every week

Need to renew your CSIA Certified Chimney Sweep credential You

can now earn all of the CEUs entirely online We offer individual

sessions in affordable bundles so you can earn just the CEUs you

need $39 per session $99 for 3 sessions or $149 for 5 sessions

Ready to get started Learn more and register right now

W W W C S I A O R G E L E A R N I N G( 3 1 7 ) 8 3 7 - 5 3 6 2

Good for you your business and your busy schedule

Online review sessions also available weekly

Now you can access more of the industryrsquos favorite seminars in a self-paced online format Itrsquos easy with CSIArsquos eLearning program mdash offered every week

Need to renew your CSIA Certified Chimney Sweep credential You

can now earn all of the CEUs entirely online We offer individual

sessions in affordable bundles so you can earn just the CEUs you

Good for you your business and your busy schedule

ADVERTISEMENT

CSIA 2013Education CalendarAs of 102212 - Schedule subject to change Please contact the Chimney Safety Institute of America prior to making travel arrangements

Register today at wwwCSIAorg or call us at (317) 837-5362

Hate to travel CSIArsquos online education is now oered weeklyCSIA Certication Review Sessions Chimney Physics Lining Masonry with Stainless Steel and eLearning

The CSIA Technology Center is located near Indianapolis Indiana

National Chimney Sweep Training School April 29 ndash May 4 2013 | CSIA Technology Center

June 24 ndash 29 2013 | CSIA Technology Center

August 12 ndash 17 2013 | CSIA Technology Center

September 30 ndash October 5 2013 | CSIA Technology Center

Fundamentals of sweeping and inspection of chimney systems equipment operation health and safety considerations and step-by-step instruction in codes clearances standards and practices

Installing and Troubleshooting Gas Hearth AppliancesJuly 15ndash19 2013 | CSIA Technology Center

Service and installation including appliance standards combustion requirements pipe sizing and installation troubleshooting carbon monoxide testing and fuel conversion

CEUs 4-T 4-CS 4-HS 4-CL NFI CEUs 16 T

Chimney Physics March 4-5 2013 | CSIA Technology Center

Diagnosis and resolution of chimney performance problems solving air pressure problems identifying the symptoms of indoor air pollutants

determining combustion air requirements for vented appliances in a two-day in-person formatCSIA CEUs 3-T 3-CS 3-HS 3-CL NFI CEUs 4 E

Inspection and Report WritingMay 16ndash17 2013 | CSIA Technology Center

Chimney inspections and evaluations report writing including regional and environmental

inuences eective photo documentation digital organization and administrative procedures

CSIA Certied Chimney Sweepreg Review amp ExamJanuary 25 2013 | Jamison Masonry Restoration - Oreland PA

February 8 2013 | CSIA Technology Center

March 15 2013 | Orlando FL

April 3 2013 | Branson MO

April 26 2013 | Manchester NH

May 3 2013 | Scranton PA

June 7 2011 | CSIA Technology Center

June 28 2013 | Richmond VA

July 9 2013 | Oceanside CA

August 2 2013 | CSIA Technology Center

August 9 2013 | Kansas City MO

September 13 2013 | Atlantic City NJ

October 18 2013 | Latham NY

November 15 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the exams The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125-CS 125-HS 125 CL NFI CEUs 6 T

| CSIA Technology Center

CSIA Certied Dryer Exhaust Technicianreg Review February 7 2013 | Arlington VA

April 3 2013 | Branson MO

August 1 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the CSIA Certied Dryer Exhaust Technicianreg exam The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125 CS 1-HS 1-CL NFI CEUs 4 E

NOVEMBER 12 SWEEPING 25

ProgressiveProgressivePerksBY DEBBIE CORNELIUS

MEMBERSHIP DEVELOPMENT COORDINATOR

Cheaper ndash Is It Always Better

A few years ago one of the NCSG Board members decided to change his general liability insurance from Stratus Insurance now known as Veracity Insurance Solutions to a local agent who was able to get them general liability insurance for less money than his company was paying through Stratus Unfortunately he had a claim and found he was not covered properly The claim was denied costing them Shortly after he renewed coverage through Stratus and has been with them ever since

So often we have a tendency to only look at what it is going to cost us that we donrsquot read the fine print to see just exactly what the product wersquore buying entails and covers There are some very important items you need to make sure your current policy covers

bull Are you covered for incidents involving creosote andor sootbull Are you classified correctly to reflect the work you performbull Does your current policy provide coverage for inspectionsbull Are your limits of liability adequate

Veracity Insurance Solutions includes coverage for creosote in their insurance package This package also includes installationtool coverage that covers the owner and employeersquos tools as well as equipmentproduct the insured is contracted to install

If you prefer to deal with a person who handles your auto and other personal insurance Veracity will be happy to work with your local insurance agent

and it wonrsquot cost you any extra Contact Veracity today to see how they can meet your needs

Chelsea Ciena Program UnderwriterVeracity Insurance Solutions866-395-1308Chelseaveracityinscom

Made in the USA | Est 1998 | 8003352534 | whitecapscom

Wood amp Pellet Stoves and InsertsWe have a wide range of wood amp pellet stoves to fit any application In stock ready to ship Order by 3 PM EST and it ships the same day

NXT- I Wood Stove FP - 45 Pellet Stove

MonacoWood Burning Fireplace

XTD 15 IWood Insert

Purchase any Flame Stove or Insert between now and 123112 and receive a free grillgriddle or firewood moisture meter

OR

FREE WITHPURCHASE

CSIA 2013Education CalendarAs of 102212 - Schedule subject to change Please contact the Chimney Safety Institute of America prior to making travel arrangements

Register today at wwwCSIAorg or call us at (317) 837-5362

Hate to travel CSIArsquos online education is now oered weeklyCSIA Certication Review Sessions Chimney Physics Lining Masonry with Stainless Steel and eLearning

The CSIA Technology Center is located near Indianapolis Indiana

National Chimney Sweep Training School April 29 ndash May 4 2013 | CSIA Technology Center

June 24 ndash 29 2013 | CSIA Technology Center

August 12 ndash 17 2013 | CSIA Technology Center

September 30 ndash October 5 2013 | CSIA Technology Center

Fundamentals of sweeping and inspection of chimney systems equipment operation health and safety considerations and step-by-step instruction in codes clearances standards and practices

Installing and Troubleshooting Gas Hearth AppliancesJuly 15ndash19 2013 | CSIA Technology Center

Service and installation including appliance standards combustion requirements pipe sizing and installation troubleshooting carbon monoxide testing and fuel conversion

CEUs 4-T 4-CS 4-HS 4-CL NFI CEUs 16 T

Chimney Physics March 4-5 2013 | CSIA Technology Center

Diagnosis and resolution of chimney performance problems solving air pressure problems identifying the symptoms of indoor air pollutants

determining combustion air requirements for vented appliances in a two-day in-person formatCSIA CEUs 3-T 3-CS 3-HS 3-CL NFI CEUs 4 E

Inspection and Report WritingMay 16ndash17 2013 | CSIA Technology Center

Chimney inspections and evaluations report writing including regional and environmental

inuences eective photo documentation digital organization and administrative procedures

CSIA Certied Chimney Sweepreg Review amp ExamJanuary 25 2013 | Jamison Masonry Restoration - Oreland PA

February 8 2013 | CSIA Technology Center

March 15 2013 | Orlando FL

April 3 2013 | Branson MO

April 26 2013 | Manchester NH

May 3 2013 | Scranton PA

June 7 2011 | CSIA Technology Center

June 28 2013 | Richmond VA

July 9 2013 | Oceanside CA

August 2 2013 | CSIA Technology Center

August 9 2013 | Kansas City MO

September 13 2013 | Atlantic City NJ

October 18 2013 | Latham NY

November 15 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the exams The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125-CS 125-HS 125 CL NFI CEUs 6 T

CSIA Certied Dryer Exhaust Technicianreg Review February 7 2013 | Arlington VA

April 3 2013 | Branson MO

August 1 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the CSIA Certied Dryer Exhaust Technicianreg exam The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125 CS 1-HS 1-CL NFI CEUs 4 E

26 SWEEPING NOVEMBER 12

REGION 5

REGION 6

NCSG Charter Members

Paul Bourque Huntsville AL

Don Leavitt San Diego CA

David Harris Broken Arrow Oklahoma

Dan Wheeler Santa Rosa CA

John Cline Menlo Park CA

Dale Meisinger N Augusta SC

Alan Hisey St Louis MO

Eva B Horton Greenwich CT

Harry Richart Hasbrouck Heights NJ

NewNCSGNewNCSGMembers

REGION 2

REGION 1

REGION 4

REGION 3

NCSG REGIONS

REGION 1

Connecticut Vermont Massachusetts New York Maine Rhode Island New Hampshire

REGION 2

Delaware District of Columbia Maryland New Jersey Pennsylvania

REGION 3

Alabama Florida Georgia Mississippi North Carolina South Carolina Tennessee Virginia West Virginia

REGION 4

Illinois Indiana Kentucky Michigan Missouri Ohio

REGION 5

Arkansas Colorado Iowa Kansas Louisiana Minnesota Nebraska New Mexico North Dakota Oklahoma South Dakota Texas Wisconsin

REGION 6

Alaska Arizona California Hawaii Idaho Montana Nevada Oregon Utah Washington Wyoming

CONNECTICUTLorenzo Costa bull Diamond Duct Inc bull LindenhurstBernadette A Singh bull Wellworth Maintenance Corp bull BayshoreWesley J Harvey bull Harvey Wesley J bull Eden

MARYLANDGary Clift bull Fire-Safe Chimney SweepsGT Clift Inc bull Pasadena

PENNSYLVANIAH Richard Garten bull Above All Chimney Sweeps bull Seasterville

NEW JERSEYRaymond Bond bull Mercer County Chimney Services bull Hamilton

GEORGIAArvydas Didas bull Atlanta Chimney Worx LLC bull AtlantaJonathan Clements bull Atlanta Fireplace Specialists bull Atlanta

ILLINOISRichard M Moore bull Jiminy Chimney Sweep amp Service bull Lake in the Hills

OHIOMichael Lentz bull Eastside Fireplace amp Contracting bull CygnetKenneth Jackson bull 360 Home ServicesFireplace Pros bull Columbus

MICHIGANDustin Meyers bull Grand Rapids Air Duct amp Chimney bull Comstock

TEXASWilliam Vehon bull 1st Choice Chimney LLC bull Flower Mound

COLORADOSean Peck bull Ashes Away LLC bull Durango

CALIFORNIA Erik Hvolboll bull Carmichael Chimney Sweep bull SacramentoSteve Adcock bull Able Hearth and Home bull Antioch

NOVEMBER 12 SWEEPING 27

The 2012 ndash 2013 offers are being added daily in the ldquoMembers Onlyrdquo section of the NCSG website at wwwNCSGorg So start checking for these new offers each week These coupons will be good until June 30 2013

Airjet Division of Continental Industries bull Alpha American Company bull Condar Company bull Copperfield Chimney Supply bull Duct Cleanersrsquo Supply bull Dynacote LLC bull Earthcore Industries LLC bull ENERVEX Inc bull Firesafe Industries bull Fireside Distributors bull HY-C

Company bull Lifetime Chimney Supply bull Lindemann Chimney Supply bull Matters of the Hearth bull Meyer Machine amp Equipment bull National Chimney Supply bull Olympia Chimney Supply bull SaverSystems bull Smoktite LLC bull SNEWS ndash The Chimney Sweep News bull

Stove Builder International Inc (SBI) bull Ventech Industries Inc bull Wakefield Brush bull Wohler USA Inc bull Z-Flex

These are just a few of the many offers available to you as a member of the National Chimney Sweep Guild Visit wwwNCSGorg to learn more and to start saving

2012 ndash 2013 SWEEPS ADVANTAGE COUPON PROGRAM

Referral Reward for Non-Profits

Your non-profit can benefit when new NCSG Members mention your organization under Item 2 ldquoWho referred you to the NCSGrdquo on the NCSG membership application or you may send an email to membershipncsgorg and request that NCSG membership information be sent on your behalf to companies who should join Please provide the complete contact information ie name address telephone number and email address if available

Eligible Organizations Non-profit organizations (ie State and Regional Chimney Sweep Guilds HPBA Affiliates)

Referral Reward $100 per New NCSG Voting or Dual Member

Reward Earned Upon receipt of NCSG membership application and payment (full or first installment)

Reward Paid Paid to the organization within 10 business days of receipt of membership application and payment

New Member - Has not been a member of the NCSG for at least two (2) years

Airjet Div of Continental Industries

SAVE UP TO $13150 off Suggested Retail of any 8-inch All Fuel Decorative Chimney

Housing Kits

SAVE UP TO $11150 off Suggested Retail of any 6-inch All Fuel Decorative Chimney

Housing Kits

SAVE UP TO $10850 off Suggested Retail of any B-Vent (Gas) Decorative Chimney

Housing Kits ndash 48rdquo by 17rdquosquare

SAVE UP TO $9150 off Suggested Retail of any B-Vent (Gas) Decorative Chimney

Housing Kits ndash 36rdquo by 17rdquo square

CONDAR COMPANY

SAVE UP TO 4040 OFF Retail for Condar Custom-made Mesh Fireplace Screens for big

and odd size installs

SAVE UP TO $75FREE Design Service on a Condar Custom- Designed Stovepipe

Thermometer

SAVE UP TO ndashSavings Vary FREE shipping and a FREE pair of black screen pulls when you buy Condar Mesh Fireplace Screens (in stock sizes of 16rdquo to 36rdquo height)

Matters of the Hearth

SAVE UP TO $250 $250 off your first Quali-Fyre Purchase

SAVE UP TO $300 FREE shipping on first purchase

SAVE UP TO $250 FREE upgrade to a red firebrick interior

Effective September 1 2012

28 SWEEPING NOVEMBER 12

Congratulations - you all have accomplishments You support your family your employees and their families your vendors and you provide comfort and safety for your customers

So why do I run into far too many business owners who seem to have the ldquoWhat is your business worthrdquo question hanging over them like ominous rain clouds forming on the horizon

Do you feel pressure to increase the value of your business without fully understanding why what to do how to do it and when to do it

You have the opportunity to take your business and your life into any direction you choose So letrsquos start with the why ndash why are you in business today

Do you just love what you do Is your business a place to escape from issues you donrsquot want to deal with Do you need to continue to build wealth for retirement Does your why include consideration for family partners or co-owners or key employees or customers

For most the decision to sell or keep a business in the family is for retirement reasons It could also be to transition into a new business or career change such as a transition into a smaller

less stressful business or consulting role Perhaps you are seeking more diversity or less risk in your assets

Take out a piece of paper and write down your rdquowhysrdquo You may find that this does not take long to complete and can take a load off of your mind

Now what can you do Take a second piece of paper and write down why you would want to pass on or sell your business This is a great exercise to complete

You may uncover concerns about burning out becoming ill or injured lawsuits regulation or a host of other issues that just are not fun to deal with Are these concerns sapping your energy preventing you from making positive contributions to your business

Everyone has this tradeoff ndash life versus business Is giving up your life for your business worth it

At this point it is easy to fall into a pessimistic trap ndash get depressed and stop the process Or worse start blaming other people and become paralyzed in your day to day activities Have others told you that you have been a bit grumpy or tense lately

Business Valuation ndash Why What How When

BY BRIAN NOE CHFCreg CLTC

NOVEMBER 12 SWEEPING 29

Now is the time to take out a third piece of paper and write up a gratitude list What are you grateful for You should easily be able to come up with at least 100 people activities memories accomplishments and the beat goes on

Your gratitude list should enable you to throw the lsquopessimistic whysrsquo out the window and move on to a life you can look forward to

How do you want to live your life after you leave your business What are your financial requirements to achieve your goals This may seem like an arduous task but can be completed in just several hours with the right approach

Wouldnrsquot it be great if you found out you are in a position to lsquoretirersquo or lsquotransitionrsquo to a new endeavor NOW with little effort

The freedom to know what you want to do and what you need to do to fulfill it should give you your emotional time and enthusiasm back to move on to developing and implementing a plan

How to do what you need to do is a set of circumstances that is unique to you We do not have the space here to include even the basics of business and life valuation 101

The recommendation I want to make is to start this process NOW It will only take a few hours to answer the why questions ndash and only several hours more to determine what you need to do to achieve your why

Start the above and you can start to see the day when you your family and important others are finally rewarded for all of your hard work and sacrifice

Let Life Happen ndash Enjoy It

About the Author Brian Noe of MW Financial Group Ltd was a guest speaker at the NCSG 2011 convention held in Hartford CT where he discussed How to Get Out of Business and The Economy and Animal Spirits Brian has a son Eric who served four years in the US Army Eric is ranked first in his class with a degree in Computer Science is working in his field and plans on attending graduate school in 2013 His daughter Kara recently graduated undergraduate school with distinction and is planning to attend graduate school to become a Physiciansrsquo Assistant Brian thoroughly enjoys helping others spend more time with their families and friends while becoming financially successful He can be reached at (860) 606-0834 or Brian_NoeMWFinancialcom

hellip when opportunity calls we answer 1-800-875-8118

wwwcomnetmessagecom

Benefits of Answering Service

Award Winning Telephone Agents

Never Miss A Call

Better Time Management

Appointment Scheduling

Affordable

NCSG Innovation 2013 bull April 4-7 bull Branson MO

Company___________________________________ Address ____________________________________ City State ZIP ________________________________ Phone ______________________________________Fax ________________________________________Email _____________________________________ Check here to opt-in to email from exhibitors

REGISTRANT INFORMATION Please write name as you would like it to appear on your badge Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________ Registration Total $ ___________________

Showboat Branson Belle Tickets ($29each) Qty _______ Cruise Total $ ___________________ 2013 Convention Patch ($3each - Pickup on-site) Qty ________ Patch Total $ ___________________ PROMO CODE ___________________ $ ___________________

Payment Method Check ___________________ Visa MC AmEx

Account __________________________________ Card Security Code _____________ Exp __________Name on Card _______________________________ Signature ___________________________________

PAYMENT INFORMATION

GRAND TOTAL

For Office Use Only O2CR C2F AUTH _______________OrgID ________________ Profile ID ___________________RECrsquoD BY _____________ DATE ______________________

Advanced convention registation closes March 14

STANDARD RATES

Until 1913

11013- 21413

After21413

Primary $499 $549 $599Spouse 299 349 3991st Additional 449 499 5492nd Additional 399 449 4993+ Additional 349 399 449Single Day 279 279 279Banquet Only 89 89 89Tradeshow Only 79 79 79Child banquet tickets are available for kids 12 and under

NCSG MEMBER RATES

Until 1913

11013- 21413

After21413

Primary $399 $449 $499Spouse 199 249 2991st Additional 349 399 4492nd Additional 299 349 3993+ Additional 249 299 349Single Day 179 179 179Banquet Only 69 69 69Tradeshow Only 49 49 49Senior Members $100 $100 $100

MAIL TO National Chimney Sweep Guild 2155 Commercial Drive Plainfield IN 46168

FAX TO (317) 837-5365 CALL (317) 837-1500

REGISTER ONLINE NCSGorginnovationNCSG also accepts direct debit payments

Please contact Candice Bradbury at (317) 837-1500 or cbradburyncsgorg for more information

Cancellations must be made in writing and sent toNCSG 2155 Commercial Drive Plainfield IN 46168

Refund Policy Prior to 1913 90 11013-21413 75 No refunds are available after 21413

Chartered Cruise and Dinner ShowShowboat Branson Belle

-- Additional Registration Required --$29person - Join us aboard the Showboat

Branson Belle on the evening of April 4 for the spectacular ldquoMade in the USArdquo dinner show and a two-hour cruise on Table Rock Lake

No matter how you define success you will find something at NCSG Innovation 2013 that will stretch your imagination test your technical abilities and get that light bulb over your head to appear

From many perspectives one common theme has tied together all of NCSGrsquos convention and trade show events That theme is innovation Innovation is ldquodoing outside of the boxrdquo to make both work and personal lives more comfortable and enjoyable American chimney service businesses must remain on the cutting edge of innovation and our convention is your ticket to a more successful future

About BransonThe NCSG Innovation 2013 Convention and Trade Show will be held at the Chateau on the Lake in Branson Missouri Branson is located 40 miles south of Springfield and nestled in the heart of the Ozark Mountains Southwest Missouri is home of some of the most picturesque and breathtaking natural views in the country Rest assured we realize that we may have a little competition for our attendeesrsquo attention and wersquore working on creative ways to keep them engaged and on the tradeshow floor

About Chateau on the LakeThe Chateau on the Lake Resort Spa amp Convention Center in Branson Missouri is perfect for all kinds of stays Pack up the family - small dog included - and come for a vacation No matter what type of get-away you seek our extraordinary ldquoCastle in the Ozarksrdquo is here for you

Chateau on the Lake in Branson is the only AAA Four-Diamond Lake Resort in Missouri It has complimentary indoor and outdoor parking three amazing res-taurants first class relaxation at Spa Chateau and a full service Marina on Table Rock Lake

Hotel reservations are now being accepted for NCSG Innovation 2013 at Chateau on the Lake in Branson MO Just call 1-888-333-LAKE (5253) and mention that yoursquore with the National Chimney Sweep Guild to lock in rates starting at $129 for a mountain view and $134 for a lake view

NCSG Innovation 2013April 4-7 at Chateau on the Lake in Branson MO

For more info visit wwwNCSGorginnovation

Chartered Cruise and ldquoMade in the USArdquo Dinner Show

Showboat Branson Belle -- Additional $29person Registration Required --

Join fellow sweeps and industry friends for a two-hour chartered dinner cruise aboard the Showboat Branson Belle The eveningrsquos entertainment is a show called Made In The USA featuring Janice Martin the worldrsquos only aerial violinist and the five-member all-male vocal group The ShowMen in a patriotic musical tribute to America NCSG Innovation 2013 attendees and guests can experience this ALL-IN-ONE dinner show and cruise at a significantly discounted rate which has been even further discounted through a generous sponsorship from Olympia Chimney Supply Chartered Cruise and Dinner Show tickets are available for an additional fee ($29person) through the regular registration process

NCSG Innovation 2013 bull April 4-7 bull Branson MO

Company___________________________________ Address ____________________________________ City State ZIP ________________________________ Phone ______________________________________Fax ________________________________________Email _____________________________________ Check here to opt-in to email from exhibitors

REGISTRANT INFORMATION Please write name as you would like it to appear on your badge Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________ Registration Total $ ___________________

Showboat Branson Belle Tickets ($29each) Qty _______ Cruise Total $ ___________________ 2013 Convention Patch ($3each - Pickup on-site) Qty ________ Patch Total $ ___________________ PROMO CODE ___________________ $ ___________________

Payment Method Check ___________________ Visa MC AmEx

Account __________________________________ Card Security Code _____________ Exp __________Name on Card _______________________________ Signature ___________________________________

PAYMENT INFORMATION

GRAND TOTAL

For Office Use Only O2CR C2F AUTH _______________OrgID ________________ Profile ID ___________________RECrsquoD BY _____________ DATE ______________________

Advanced convention registation closes March 14

STANDARD RATES

Until 1913

11013- 21413

After21413

Primary $499 $549 $599Spouse 299 349 3991st Additional 449 499 5492nd Additional 399 449 4993+ Additional 349 399 449Single Day 279 279 279Banquet Only 89 89 89Tradeshow Only 79 79 79Child banquet tickets are available for kids 12 and under

NCSG MEMBER RATES

Until 1913

11013- 21413

After21413

Primary $399 $449 $499Spouse 199 249 2991st Additional 349 399 4492nd Additional 299 349 3993+ Additional 249 299 349Single Day 179 179 179Banquet Only 69 69 69Tradeshow Only 49 49 49Senior Members $100 $100 $100

MAIL TO National Chimney Sweep Guild 2155 Commercial Drive Plainfield IN 46168

FAX TO (317) 837-5365 CALL (317) 837-1500

REGISTER ONLINE NCSGorginnovationNCSG also accepts direct debit payments

Please contact Candice Bradbury at (317) 837-1500 or cbradburyncsgorg for more information

Cancellations must be made in writing and sent toNCSG 2155 Commercial Drive Plainfield IN 46168

Refund Policy Prior to 1913 90 11013-21413 75 No refunds are available after 21413

Chartered Cruise and Dinner ShowShowboat Branson Belle

-- Additional Registration Required --$29person - Join us aboard the Showboat

Branson Belle on the evening of April 4 for the spectacular ldquoMade in the USArdquo dinner show and a two-hour cruise on Table Rock Lake

No matter how you define success you will find something at NCSG Innovation 2013 that will stretch your imagination test your technical abilities and get that light bulb over your head to appear

From many perspectives one common theme has tied together all of NCSGrsquos convention and trade show events That theme is innovation Innovation is ldquodoing outside of the boxrdquo to make both work and personal lives more comfortable and enjoyable American chimney service businesses must remain on the cutting edge of innovation and our convention is your ticket to a more successful future

About BransonThe NCSG Innovation 2013 Convention and Trade Show will be held at the Chateau on the Lake in Branson Missouri Branson is located 40 miles south of Springfield and nestled in the heart of the Ozark Mountains Southwest Missouri is home of some of the most picturesque and breathtaking natural views in the country Rest assured we realize that we may have a little competition for our attendeesrsquo attention and wersquore working on creative ways to keep them engaged and on the tradeshow floor

About Chateau on the LakeThe Chateau on the Lake Resort Spa amp Convention Center in Branson Missouri is perfect for all kinds of stays Pack up the family - small dog included - and come for a vacation No matter what type of get-away you seek our extraordinary ldquoCastle in the Ozarksrdquo is here for you

Chateau on the Lake in Branson is the only AAA Four-Diamond Lake Resort in Missouri It has complimentary indoor and outdoor parking three amazing res-taurants first class relaxation at Spa Chateau and a full service Marina on Table Rock Lake

Hotel reservations are now being accepted for NCSG Innovation 2013 at Chateau on the Lake in Branson MO Just call 1-888-333-LAKE (5253) and mention that yoursquore with the National Chimney Sweep Guild to lock in rates starting at $129 for a mountain view and $134 for a lake view

NCSG Innovation 2013April 4-7 at Chateau on the Lake in Branson MO

For more info visit wwwNCSGorginnovation

Chartered Cruise and ldquoMade in the USArdquo Dinner Show

Showboat Branson Belle -- Additional $29person Registration Required --

Join fellow sweeps and industry friends for a two-hour chartered dinner cruise aboard the Showboat Branson Belle The eveningrsquos entertainment is a show called Made In The USA featuring Janice Martin the worldrsquos only aerial violinist and the five-member all-male vocal group The ShowMen in a patriotic musical tribute to America NCSG Innovation 2013 attendees and guests can experience this ALL-IN-ONE dinner show and cruise at a significantly discounted rate which has been even further discounted through a generous sponsorship from Olympia Chimney Supply Chartered Cruise and Dinner Show tickets are available for an additional fee ($29person) through the regular registration process

November 19-23 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

November 26-30 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 3-7 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 10-14 2012CSIA (online) - Chimney Physics

Dates amp Events

Please send notice of your events

for NCSG Dates amp Events listings at

mmcmahonncsgorg for inclusion here

in weekly posts to the discussion list

and online at wwwNCSGorgdates The

event must be considered educational or

informative for the industry (sales events

and open houses will not be listed)

- CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 14-19 2012AHIT Home Inspection Training CSIA Technology Center For more information please contact jhuebnerahitcom

December 17-21 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 24-28 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 31- January 4 2013CSIA (online) - Chimney Physics

- CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

January 7-11 2013CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

January 14-18 2013CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician

AND AS ALWAYS

uuml Direct Vent Pro uuml Pellet Vent Prouuml Class ADuraTech

bull Same Day Shipment bull 16 Toll Free Lines To Assist You bullbull Proud Supplier Member To The NCSG bull

Serving Sweeps for 35+ Years

LARGEST INVENTORY

LOWEST PRICES

HEADQUARTERS

Itrsquos In Stock

uuml Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ Years

Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ Years

bull Proud Supplier Member To The NCSG bull

1-866-880-3473

Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ Years

Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ Years

Class ADuraTech

Serving Sweeps for 35+ Years

32 SWEEPING NOVEMBER 12

NOVEMBER 12 SWEEPING 33

otivation Everybody wants it Just about

everything we do is affected by it Itrsquos a billion

dollar industry studied and preached by many

but truly understood and embraced by few I

myself subscribe to all sorts of blogs and article feeds related to

the topic When I go conferences I love to hear a good motivational

speaker But what truly motivates us

Irsquom guessing the answer to that question varies for all of us

Deciding what to have for dinner may be motivated by our desire

to lose weight our budget or maybe simply some food we saw on

TV Making the decision to attend a business conference may be

motivated by the speakers the topics the location or the cost Even

reading this magazine is a motivated behavior

So during this time of year when many sweeps seem to be motivated

by trying to keep up with the relative seasonal high pace of business

I decided to do a little research Not surprisingly there is no shortage

of information out there on the topic but I did run across a couple

of things that caught my attention and I thought were worthwhile to

pass along

One article in particular was written by a small business

entrepreneur (which is the first key to catching my attention) and

business coach Nancy Wurtzel She talks about both external and

internal forces that impact our motivation and the role they play in

our everyday business decisions and she encourages us to take the

time to examine those factors for each of us that truly and uniquely

make us tick

Specifically Wurtzel offers seven factors to motivate the motivational

thought process Inspiration goals networking self-reward exercise

organization and of course external stimulation from motivational

speakers and authors

What is your inspiration What are you truly interested in and

inspired by Whatever it is itrsquos critical to getting and staying

motivated If yoursquore note interested in your business you canrsquot

expect to stay motivated to succeed in it for the long term On the

other hand if you are excited about what you are doing you will be

persistent even when challenged and your energy and intensity will

help you thrive

Are you setting goals Short and long-term goal setting is vital for any

business owner This is hardly business savvy news but itrsquos amazing

how many small businesses donrsquot do this in a measurable way And

many of those that do forget to go back and review their goals to see

where they are and adjust as needed How could you possibly be

motivated if you are unsure about the direction and progress of your

company

Network whenever you can with peers and other small business

owners The isolation of working alone can be one of the most

difficult parts of entrepreneurship or frankly being the boss in any

BY MARK MCSWEENEY CAEEXECUTIVE DIRECTOR

Perspective

Worthwhile Motivation

ldquoMotivation is one of the most powerful driving forces in the workplace It can mean the difference between tremendous success and failurerdquo ndash Nancy Wurtzel

M

34 SWEEPING NOVEMBER 12

organization Gaining support from others is motivating Itrsquos hard to

move mountains by yourself However building off the energy and

inspiration of others who are in similar positions those mountains

can become merely small hills just waiting to be traveled By all

means network with other sweeps but donrsquot limit it to that Even

when businesses are not related there is a lot of common ground

between small businesses and plenty of opportunities to work

together

Reward yourself You know how hard you work Even when

you work smart you still tend to work hard Itrsquos human nature

particularly for the entrepreneurial mind But all work and no play

can be a big mistake Motivation will drop quickly of you never take

time away from the work you are doing So plan frequent rewards

for yourself They donrsquot have to be huge getaways though every once

in a while thatrsquos a good idea too And in between the rewards when

you have the inevitable bad day deal with it learn what you can

from it and then put it behind you The great Emerson said ldquoFinish

each day and be done with it You have done what you could Some

blunders and absurdities have crept in forget them as soon as you

can Tomorrow is a new day You shall begin it serenely and with too

high a spirit to be encumbered with your old nonsenserdquo

Take care of yourself Wersquove all heard that there is a powerful

connection between the mind and the body When we get busy

itrsquos easy to begin to neglect on or the other Exercise and cut back

on some of the unhealthy foods (note I didnrsquot say get rid of them

entirely that may be part of your self-reward) Exercise breaks donrsquot

have to be huge blocks of time and you donrsquot need to spend money

joining a gym or hiring a personal trainer if thatrsquos not what yoursquore

into But do something It will make you feel better and doing that

can help keep your mind fresh

Get organized Okay for those of you who have seen my desk you

know paper management is not my forte While I do keep myself

organized in other ways every once in a while I need to set aside

time to tackle the stacks and clean my desk off so that I can start

fresh I always feel better afterward Beyond the paper take a look

at opportunities to really get organized by creating business systems

that will help you streamline your operations and once you do the

ongoing challenge is to keep yourself on track by maintaining these

systems If you canrsquot do it on your own donrsquot be afraid to bring in

someone who can help you another great benefit of networking

Keep yourself motivated There is no shortage of motivational ideas

and materials out there for the taking Itrsquos hard to go through a

day without being exposed to books CDs blogs seminars videos

and more There are even apps for your smart phone So who do

you trust Who do you listen to How do you get through all the

motivational clutter out there and actually find someone who can

get you fired up about working and improving your business If you

have a business mentor get suggestions from him or her If yoursquore

networking with other small business

owners ask them what has worked

for them If they are in the same boat

you are maybe you can experiment

together

Jim Rohn says that life is worthwhile

when you learn try stay and care

Constantly challenge yourself to learn

what you can do to keep on top of

your game mentally and physically

Try your best to make a difference in

your life even when at first you donrsquot

succeed Stay in the game that you have

committed to play and see it through

And care about what you are doing

who you are doing it with and who

you are doing it for Do these things

with a passion and motivation is sure

to follow

Until next time I continue to wish you

every success

Double Locking CrimpRemains StrongYet Very Flexibl e

With No Memo ry

Strong Triple Locking CrimpHolds T ogether Even OnTough Jobs

Horizontal Sides Of CorrugationOffer Added Strengthamp Flexibility

Manufactured by CHIMNEY TECHNIQUE INC

Chim-Pro Interlock Flex

Chim-Pro Corrugated

Flex

Chim-Pro RigidADDED SAFETY EFFICIENCY AND VALUE

In Which ALL FITTINGS Are Attached With A Band Even The Tee Cap And Elbows Quick amp Simple No Drilling amp Riveting

Featuring

Visit wwwchim-prolinercom for more detailsbull 2000 Industrial Ave bull Sioux Falls SD 57104

1-800-582-1392

NOVEMBER 12 SWEEPING 35

Display Ad Index

Darwin Awards

Have you snapped a photo of a peculiar chimney in your area that made you shake your head in disbelief

Send it to Melissa Heeke at mheekencsgorg for publication in Sweeping Or mail it to NCSG 2155 Commercial Drive Plainfield IN 46168

Page Advertiser Phone Email or Website Address

34 Ahrens Chimney Technique 800-582-1392 ahrenschimneyqwestofficenet

21-24 Chimney Safety Institute of America 317-837-5362 wwwCSIAorg

17 Cobra Chimney Caps 888-463-0636 salescobrachimneycom

29 Communications Network Inc 800-875-8118 tkempercomnetmessagecom

19 Copperfield 800-247-3305 wwwcopperfieldcom

6 ENERVEX Inc 800-255-2923 infochimneyfanscom

15 Firesafe Industries Inc 800-545-6607 wwwfiresafeinccom

18 Hose Master 800-221-2319 bobdanielshosemastercom

10 ICP 508-695-7000 wwwchimneycapscom

BC Lifetime Chimney Supply LLC 877-234-7473 wwwlifetimechimneysupplycom

7 Lindemann Chimney Company 800-722-7230 wwwlindemannchimneycom

34 MC Refractory 760-956-1884 wwwmcrefractorycom

8 Meyer Machine amp Equipment 800-728-3828 wwwmeyermachinecom

4 National Chimney Supply 800-897-8481 wwwnationalchimneysupplycom

11 New England Chimney Supply 888-900-8106 wwwNECS-BEST-FLEXcom

5 Olympia Chimney Supply 800-569-1425 wwwolympiachimneycom

13 Sand Hill Wholesale 800-258-5496 wwwsandhillwholesalecom

3 Smoktite 866-439-0069 wwwsmoktitecom

32 Sweeprsquos Choice 866-880-3473 infosweepsamericacom

9 Thermocrete 866-439-0069 wwwthermocreteusacom

25 Whitecaps 800-335-2534 wwwwhitecapscom

This photo was taken by our tech Wes Thornton and we really donrsquot know what to say about it other than ldquoNo way am I getting up thererdquo

Enjoy Jessica Addams Barnhill Chimney Company Jessica Addams

36 SWEEPING NOVEMBER 12

ClassifiedsGotta chimney question Sizing Codes Call Royal Edwards Make Royal your tech department CALL NOW 813-982-0219 for on-call tech support Continuing Education special bonus ndash ask how you can get the Friday morning E-Blast for FREE CALL NOW 813-982-0219

GasVent Software for Sizing Chimneys only $195 Call 1-800-648-9523 for more info and visit wwwelitesoftcom to download a free trial version

Chimney Sweep business for sale in the Northern Rocky Mountains of New Mexico Services a large area with three ski resorts in the service area Equipment and signed three year contracts goes with the business Business is well established For pricing and other info please email your questions to ridgeriders1gmailcom

CLASSIFIED ADS FREE FOR NCSG MEMBERSMembers can run one 35 word classified free each year Regularly classified ads are $2word or $1word for NCSG members Classified ads are non-commissionable and must be pre-paid To place a classified ad please contact Megan McMahon at mmcmahonncsgorg or (317) 837-1500

Cut To Fit Refractories

NEWPRODUCT

Having trouble locating that hard to find refractory panel No problem when you use the MC Refractory Inc CUT TO FIT refractory walls Carry them on your truck cuts easily to fit most fireplaces This product is the original Tested to UL127 amp ASTM C133 standards and certified by OMNI Test Laboratories

MC Refractory Inc11435 East Santa Fe Ave Unit B bull Hesperia CA 92345

Call us Toll Free (877) Cut-2-Fit(877) 288-2348

Visit us on the web at wwwmcrefractorycom

CUSTOM PANELS AVAILABLE CALL FOR DETAILSWe also manufacture fire rings and log lighters

Do you Pre-Screen Your EmployeesLABORCHEX a valuable employment background screening service since 1985 offers discounted pricing to all NCSG members There are no set up fees or minimum orders and many results are completed within 24 hours Members will simply complete a few forms via a secure website after the applicant has authorized the screening by signing a release Results will be provided on the website and by email or fax Not only will NCSG members lower turnover costs enhance safety and security and save $$ from day one - all screenings comply with federal laws and regulations bull Lower Turnover Costsbull Reduce Negligent Hiring Issuesbull Maintain Productive Worksitesbull Enhance Safety amp Securitybull Save $$ from Day One For more information on how to take advantage of this benefit go to the ldquoMembers Onlyrdquo section of wwwNCSGorg to access member benefits and discount information

TwittercomDntMoveFirewood

TweetThatsWhatTreeSaid to spread the message

TwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewood

TweetTweetTweetTweetTweetThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid to spread the messageto spread the messageto spread the messageto spread the messageto spread the messageto spread the message

FacebookcomDontMoveFirewood

Join us on Facebook to get up-to-date information and safe burning tips

FacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewood

Join us on Facebook to get up-to-date information and safe burning tips and safe burning tips

TwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewood

FacebookcomDontMoveFirewoodFacebookcomDontMoveFirewood

Spread the word not the pest

org

National Chimney Sweep Guild2155 Commercial DrivePlainfield IN 46168

1210

NEW CUSTOMERS BUY 2 GET 1 FREEQUALITY SERVICE AND THE BEST PRICES YEAR ROUNDSingle Wall 316L 6 x 25 $288Single Wall 316L 6 x 35 $368Smooth Wall 316L 6 x 25 $313Smooth Wall 316L 6 x 35 $403FOR BULK ORDERS AND MORE SIZES

CALL 877234PIPEVisit our website wwwLifetimeChimneySupplycom

Fire Safety Improved Performance Easy and Effective Cleaning Long-term Preservation

WHY DO YOUR CUSTOMERS NEEDA LIFETIME CHIMNEY LINER

Lifetime chimney liners offer the best protection against dangerous

conditions caused by improperly vented appliances misused

wood stoves poor construction and excessive moisture They improve

draft flow are easy to clean and help extend the life of your chimney

FREESHIPPINGWITH YOUR KITPURCHASE

FREESHIPPINGWITH YOUR KITPURCHASE

Page 16: November 2012

16 SWEEPING NOVEMBER 12

Employee or Independent Contractor

BY CHRIS VAN LEEUWEN OF VERACITY INSURANCE SOLUTIONS

Workers compensation is a form of insurance providing wage replacement and medical benefits to employees injured on the job Most employers are required to provide workers compensation and may have potential liability in the event of an employee injury in addition to the financial penalties that may be imposed upon them if they chose not to carry workers compensation coverage

A frequent question received is ldquowho is an employeerdquo It is common for employers to reclassify employees as independent contractors to avoid certain taxes benefits and other liabilities The IRS has developed the ldquo20 Factor Testrdquo to assist employers evaluate whether a worker is an employee or an independent contractor

1 InstructionIs the worker required to comply with employerrsquos instructions about when where and how to work

q Yes q No

2 TrainingIs training required Does the worker receive training from or at the direction of the employer including attending meetings and working with experienced employees

q Yes q No

3 IntegrationAre the workerrsquos services integrated with activities of the company Does the success of the employerrsquos business significantly depend upon the performance of services that the worker requires

q Yes q No

4 Services Rendered Personally Is the worker required to perform the work personally q Yes q No

5 Authority to hire supervise and pay assistantsDoes the worker have the ability to hire supervise and pay assistants for the employer

q Yes q No

6 Continuing Relationship Does the worker have a continuing relationship with the employer q Yes q No

7 Set Hours of Work Is the worker required to follow set hours of work q Yes q No

8 Full-Time Work Required Does the worker work full-time for employer q Yes q No

9 Place of WorkDoes the worker perform on the employerrsquos premises and use the companyrsquos office equipment

q Yes q No

10 Sequence of WorkDoes the worker perform work in a sequence set by the employer Does the worker follow a set schedule

q Yes q No

11 Reporting Obligations Does the worker submit regular written or oral reports to the employer q Yes q No

12 Method of PaymentHow does the worker receive payments Are there regular payments in set amounts

q Yes q No

13 Payments of Business and Travel Expenses Does the worker receive payment for business and travel expenses q Yes q No

14 Furnishing of Tools and Materials Does the worker rely on the employer for tools and materials q Yes q No

15 InvestmentHas the worker made an investment in the facility or equipment used to perform services

q Yes q No

16 Risk of LossIs the payment made to the worker on a fixed basis regardless of profitability or loss

q Yes q No

17 Working for More Than One Company at a Time Does the worker only work for one employer at a time q Yes q No

18 Availability of Services to the General Public Are the services offered to the employer unavailable to the general public q Yes q No

19 Right to Discharge Can the worker be fired by the employer q Yes q No

20 Right to Quit Can the worker quit work at any time q Yes q No

NOVEMBER 12 SWEEPING 17

If you answered ldquoyesrdquo to a high number of the questions above is likely an indication that there is a presence of an employer-employee relationship If a high number is marked ldquonordquo indicates a contractor relationship

A similar test is used in most state to determine status under workersrsquo compensation laws called the ldquoeconomic reality testrdquo This test is often used by the courts to determine independent contractor status and is harder to classify a worker as an independent contractor

In addition to the exposure to possible work related injuries to an ldquoemployeerdquo not being covered the penalties for misclassifying an employee is huge back tax and premiums civil fines interest and other retroactive damages

Refer to the Department of Labor and your local Workforce Departments for more information on the definition of an ldquoindependent contractorrdquo before you reclassify an employee to an independent contractor

About the Author Chris Van Leeuwen has been in the insurance industry since 1985 and is currently the Vice President of SalesCSO at Veracity Insurance Solutions LLC

Member Get a Member Program

Did you know that by promoting membership in the NCSG you help the Guild meet its goals AND you will reap rewards too To take advantage of potential savings on your next NCSG dues simply visit wwwNCSGorg to obtain a copy of the membership application form Make sure you put your name under Item 2 ldquoWho referred you to the NCSGrdquo OR you may send an email to dcorneliusncsgorg and request that NCSG membership information be sent on your behalf to people who should join Please provide the complete contact information ie name address telephone number and email address if available

Your participation in the Member-Get-A-Member program helps strengthen the Guildrsquos membership and allows you to win toobull You get $5000 off membership dues for each new member (1-4

new members)bull You get Free membership Dues (equal to 1 year) when you

recruit 5+ new members

Save some money on your next NCSG dues by simply promoting membership in the NCSG at every opportunity you haveNew Member - has not been a member of the NCSG for at least two (2) years

Hose Master Invented the WheelHose Master Invented the WheelWhen It Comes to Chimney LinersWhen It Comes to Chimney Liners

1964

1983

2000

2012

Pro amp UltraProInvented UltraPro - the only patented roll-lock design light-weight liner with extreme exibility and crush resistance

Redesigned Interlocked Machine TechnologyInnovations are still the core of manufacturing exible chimney liner today

HeavyFlexInvented RectangleFlex OvalFlex and Dial-A-Flex technology

Smooth-N-LiteToday Sam has designed Smooth-N-Lite the light interlocked liner for smoothwall applications Manufactured on the same machine technology he invented in 1964

Meet Sam Foti Hose Master CEO engineer and innovator

In 1964 Sam got involved with interlocked products Identifying the problems associated with manufacturing the hose Sam redesigned the tooling and machinery to not only produce a consistent interlocked hose but to also speed-up the production

Today the results of Sams ingenuity is the technology used throughout the industry in the production of interlocked products His designs not only changed the way that stripwound hose is made but the way that it is used and perceived in the industry

redesigned the tooling and machinery to not only produce a consistent interlocked hose but to also speed-up the production

Today the results of Sams ingenuity is the technology used throughout the industry in the production of interlocked products His designs not only changed the way that stripwound hose is made but the way that it is used and perceived in the industry

SmoothNLite Adindd 2 71212 335 PM

HomeSaverreg Smooth-N-Litetrade Fills the Smoothwall Niche

5-8 Diameters Light 010 stainless strip Available in 304 and 316 stainless steel alloys Interlocked seams are easy to flex Smooth inner wall Crush resistant No memory Ideal for smoothwall application

Now smoothwall liner doesnt have to be stiff and clumsy Because HomeSavers new Smooth-N-Lite gives you smooth without the headache Nestling right into HomeSavers famous family of UltraPro Pro RoundFlex RectangleFlex OvalFlex and Dial-A-Flex liners our new 010 Smooth-N-Lite gives you the superior weight flexibility and strength you need for smooth liner applications

6 times 25 (304-Alloy)

WITH SHIPPING$36786

~Free Freight bull On orders of $1800 or morebull 65rsquo of liner liner and components ship free

Speed Service Selection 8002473305 bull wwwcopperfieldcom

SmoothNLite Adindd 3 71212 335 PM

1964

1983

2000

2012

Pro amp UltraProInvented UltraPro - the only patented roll-lock design light-weight liner with extreme exibility and crush resistance

Redesigned Interlocked Machine TechnologyInnovations are still the core of manufacturing exible chimney liner today

HeavyFlexInvented RectangleFlex OvalFlex and Dial-A-Flex technology

Smooth-N-LiteToday Sam has designed Smooth-N-Lite the light interlocked liner for smoothwall applications Manufactured on the same machine technology he invented in 1964

Meet Sam Foti Hose Master CEO engineer and innovator

In 1964 Sam got involved with interlocked products Identifying the problems associated with manufacturing the hose Sam redesigned the tooling and machinery to not only produce a consistent interlocked hose but to also speed-up the production

Today the results of Sams ingenuity is the technology used throughout the industry in the production of interlocked products His designs not only changed the way that stripwound hose is made but the way that it is used and perceived in the industry

SmoothNLite Adindd 2 71212 335 PM

HomeSaverreg Smooth-N-Litetrade Fills the Smoothwall Niche

5-8 Diameters Light 010 stainless strip Available in 304 and 316 stainless steel alloys Interlocked seams are easy to flex Smooth inner wall Crush resistant No memory Ideal for smoothwall application

Now smoothwall liner doesnt have to be stiff and clumsy Because HomeSavers new Smooth-N-Lite gives you smooth without the headache Nestling right into HomeSavers famous family of UltraPro Pro RoundFlex RectangleFlex OvalFlex and Dial-A-Flex liners our new 010 Smooth-N-Lite gives you the superior weight flexibility and strength you need for smooth liner applications

6 times 25 (304-Alloy)

WITH SHIPPING$36786

~Free Freight bull On orders of $1800 or morebull 65rsquo of liner liner and components ship free

Speed Service Selection 8002473305 bull wwwcopperfieldcom

SmoothNLite Adindd 3 71212 335 PM

20 SWEEPING NOVEMBER 12

Letrsquos start with a few questions Have you noticed the Yellow Pages have become thinner with every new release Do you come across fewer flyers for services in your area Do you see fewer ads on TV for local businesses than you did a year ago Chances are you answered lsquoyesrsquo to at least one of these

Why the migration happened

But now we know the cause ndash In 2012 the average person is far more likely to search for a service online rather than offline The Internet has made it more convenient for us to look up services and in doing so has caused a major shift in the way all businesses should market their services

When one of your customers needs your services you want them to call you In 2000 if they didnrsquot have your phone number memorized they would grab the Yellow Pages and look you up In 2012 if a customer doesnrsquot know your number off the top of their head they are likely to Google you to find your contact info If you havenrsquot made an investment to show up on Googlersquos ldquoPage Onerdquo your competitorrsquos contact information might be displayed before yours ndash even if a customer types in your exact business name

So when Mr and Mrs Smith need their chimney cleaned this fall they arenrsquot going to look up local chimney sweeps in the Yellow Pages ndash they are going to do an Internet search for chimney sweeps in their area and choose a company that seems reliable and professional This happens millions of times every day and not surprisingly has led to many businesses spending their marketing dollars online rather than investing in ldquoold schoolrdquo forms of marketing Tips on what NOT to do

Ten years ago it made perfect sense to market on billboards and in the Yellow Pages but times have changed Businesses that continue to only focus on ldquoold schoolrdquo forms of marketing will find their lead flow diminishing On the other hand successful business owners are able to adapt to changes in consumer trends and todayrsquos consumers are online

As for those companies that happen to still be benefiting from the Yellow Pages thatrsquos great ndash as long as they balance their budget accordingly for this type of media Chances are

Yellow Pages marketing wonrsquot sustain itself much longer so be prepared to move marketing dollars online in the near future There are also many companies that rely on referral customers and word-of-mouth marketing but when potential customers hear about your business they are likely to look your company up online first and you need to make sure yoursquore showing up

Where to begin

For those businesses looking to get their feet wet in online marketing consider starting with basic search engine optimization (SEO) For example ensure that the services you provide are all listed on your Website especially in any headers Same goes for any areas you service ndash Be sure to list those as well (but donrsquot overdo it or it will look messy) Claim your business listing on Google and build up your Facebook Business Page These are all free strategies that you can use to boost your online presence

Depending on the competition in your area this might not be enough to get you on Page One of Google which is where you want to be Businesses looking to maximize their online marketing should consider advanced SEO (Meta tags inbound links) or a Pay-Per-Click service In order to compete in higher traffic target areas these are often necessities Remember all the other chimney sweeps in your area are aiming for Page One placement as well There just isnrsquot enough room for everyone

If you are busy and canrsquot spend your own time managing your online marketing there are many companies that can do it for you ndash you probably hear from them and their ldquoguaranteedrdquo results on a daily basis But be wary about which one you decide to work with Do your research and make sure you find a company you can trust At the end of the day if you have an online marketing plan and are focused on making it grow your business is in great shape

Alain Parcan is the Manager of Marketing for Market Hardware Inc (wwwMarketHardwarecom) and contributed this article Alain is experienced in the fields of Internet Marketing and small business marketing Market Hardware helps Chimney Sweep businesses compete on the Web and offers special discounts for NCSG members Ask Alain any Website or Internet Marketing question by emailing alainmarkethardwarecom or calling 888-381-6925

The Great Marketing Migration

BY ALAIN PARCAN OF MARKET HARDWARE

CSIA Update wwwCSIAorg

Publication for CSIA Certified Chimney Sweepregs

ADVERTISEMENT

INDIANAPOLIS - The United States District Court for the Northern District of Florida has issued a Permanent Injunction and Order on behalf of the Chimney Safety Institute of Americareg (CSIA) against James Joyner Absolute Chimney Sweeps Advanced Fireplace Technicians Chimney Doctor Fireplace Doctor and Orlando Chimney Doctor and any business entity performing chimney cleaning in which Joyner has an ownership interest or control

The order comes after CSIA brought legal action against Joyner in 2012 for repeated unauthorized use of CSIArsquos registered

trademarks including the CSIA Certified Chimney Sweepreg mark on websites and other marketing materials for multiple businesses

ldquoThis is a particularly satisfying victory in that this offender was using our trademark without authorization to inaccurately represent his sweeps in several states as being certified by CSIArdquo says CSIA Executive Director Mark McSweeney CAE

In a settlement agreement Joyner has paid CSIA an undisclosed sum and is indefinitely prohibited from applying for

certification from CSIA and from using CSIArsquos certification logo in conjunction with any of his current or future chimney sweeping businesses

ldquoCSIA Certified Chimney Sweeps work hard to earn and maintain their credential and we owe it to them and to the consuming public who rely on what that credential stands for to protect its legitimacy and credibilityrdquo says CSIA President John Pilger ldquoCSIA is proud of our consistent track record of enforcing the use of our valued trademarkrdquo

Federal ruling protects Chimney Safety Institute of America registered trademark from repeated unauthorized useOrder results in undisclosed settlement paid to CSIA

AlabamaDustin Doty bull The Fireplace Service Center bull Fort Payne

ArizonaAustin Retrum bull Affordable Chimeny Sweep bull Vail

CaliforniaThomas Kezas bull Chim Chiminey Sweep bull Vista

ColoradoMark Roberts bull Chimney Sweeps of America bull Littleton

ConnecticutChristopher Gonsalves bull Millstream Construction bull HebronDavid Heissenbuttel bull DMH amp Associates Inc bull WiltonChad Mitchell bull Northeastern Chimney LLC bull West Hartford

IdahoJoel King bull Kings Roofing Inc bull Mountain Home

IllinoisRichard Moore bull Jiminy Chimney Sweep amp Service bull Lake in the Hill

IndianaTom Meredith bull SaverSystems bull Richmond

KentuckyJoshua Moore bull Mt Sterling

MarylandTJ Davis bull Clean Sweep of AA Co Inc bull MillersvilleBrandon Mowell bull Magic Mountain Inc bull ThurmontChris Anderson bull Monocacy Chimney Care bull MyersvilleBrandon Green bull Monocacy Chimney Care bull Myersville

MassachusettsKevin Cabral bull Ash Away Hearth amp Chimney bull Dartmouth

MissouriBill Bonney bull Bill Bonney Chimney Sweep Service bull Jackson

New HampshireJoseph E Olisky Jr bull Tom Cady Chimney Sweep LLC bull Lebanon

New JerseyRaymond Bond bull Mercer County Chimney

Services bull HamiltonNorth DakotaAnthony Bach bull Cinderfellarsquos bull LidgerwoodOhioTom Rhine bull Chim Cheroo Chimney Sweeps bull GreenwichMichael Lentz bull Eastside Fireplace amp Contracting bull CygnetRobert Wickard bull Eastside Fireplace amp Contracting bull Cygnet

OregonEric Johnston bull American Chimney amp Masonry Inc bull PortlandBryan Wright bull American Chimney amp Masonry Inc bull Portland

PennsylvaniaRon Renninger bull Chester County Hearth amp Home bull Elverson

VirginiaChris Prouty bull Proutyrsquos Chimney Sweep Inc bull Leesburg

WisconsinBrad Freimuth bull The Chimney Guy LLC bull MenashaLuke Maynard bull The Chimney Guy LLC bull Menasha

Congratulations to Our New CSIA Certified Chimney Sweeps

October 12 2012

From Mark McSweeney CAE

Executive Director of the Chimney Safety Institute of America

and the National Chimney Sweep Guild

Earlier this morning NBCrsquos Today Show aired a segment featuring

an undercover investigation on chimney sweeps The Today Show

ldquostingrdquo operation took place at a home in the Northeast where

chimney sweeps were called in for a routine sweeping When

sweeps did not provide a thorough inspection of the homersquos

chimney when recommending repairs or service Today Show

reporters and producers confronted them about their tactics

Ashley Eldridge Chimney Safety Institute of America (CSIA)rsquos

Director of Education served as the lead technical expert for the

segment In his role as Director of Education Ashley is responsible

for the administration of the CSIA Certified Chimney Sweepreg

credentialing program and is a regular spokesperson for CSIA

When presented with the opportunity to participate we knew that

it was our responsibility to help educate the public about what to

expect when hiring a chimney sweep for regular maintenance It is

CSIArsquos mission is to encourage public awareness of issues relating

to chimney and venting performance and safety This segment

serves as a great reminder that homeowners need to do their

homework before inviting contractors into their home

In response to the segment both the Chimney Safety Institute

of America and the National Chimney Sweep Guild have issued

statements to the media introducing the organizationsrsquo programs

as the standard for the industry and outlining steps to take to

verify industry memberships and credentials We believe that the

segment on the Today Show and the industryrsquos response to the

segment will open the door for continued conversations about how

to hire a qualified ethical chimney professional

We encourage you to take this opportunity to proactively share

your experience and credentials with your customers Just like

in any service industry while there may be a few bad apples we

know there are far more of you out there who bring a high level of

professionalism and ethical accountability to the trade To confidently

demonstrate to the consumer that you are among the best of the

best here are a few ways that you can set yourself apart

An Open Letter to the Chimney Service Industry

bull Verify that your contact information is accurate and up-to-date

online at wwwNCSGorg andor wwwCSIAorg

bull Verify that your membership and credentials are accurate and

up-to-date on your own website

bull Invite your customers to verify your memberships and

credentials online at wwwNCSGorg andor wwwCSIAorg

Doing so helps to diminish the impact of competitors who

falsely claim to have those same credentials

bull Provide your customers with references

bull Have a valid certificate of insurance available upon request

bull If your company is a member of NCSG remind your

customers that you have signed the NCSG Code of Ethics

bull If you have CSIA Certified Chimney Sweeps on staff remind

your customers that each individual has signed the CSIA Code

of Ethics and be sure that they are each carrying their photo

identification cards

Both the National Chimney Sweep Guild and the Chimney

Safety Institute of America are here to support the industry

by reminding homeowners of the need for annual chimney

inspections and to help homeowners make informed decisions

about the professionals who will perform those services We

believe that our media outreach brings awareness to these

issues and hope that you through your affiliation with NCSG

and CSIA will benefit from more informed customers

All the best for a safe and successful season

Mark T McSweeney CAE

Executive Director

National Chimney Sweep Guild wwwncsgorg

Office (317) 837-1500 Fax (317) 837-5365

Chimney Safety Institute of America wwwcsiaorg

Office (317) 837-5362 Fax (317) 837-5365

NCSG and CSIA Partners in the Future of Chimneys amp Venting

in America

ADVERTISEMENT

QR code generated on httpqrcodelittleidiotbe

Now you can access more of the industryrsquos favorite seminars in a self-paced online format Itrsquos easy with CSIArsquos eLearning program mdash offered every week

Need to renew your CSIA Certified Chimney Sweep credential You

can now earn all of the CEUs entirely online We offer individual

sessions in affordable bundles so you can earn just the CEUs you

need $39 per session $99 for 3 sessions or $149 for 5 sessions

Ready to get started Learn more and register right now

W W W C S I A O R G E L E A R N I N G( 3 1 7 ) 8 3 7 - 5 3 6 2

Good for you your business and your busy schedule

Online review sessions also available weekly

Now you can access more of the industryrsquos favorite seminars in a self-paced online format Itrsquos easy with CSIArsquos eLearning program mdash offered every week

Need to renew your CSIA Certified Chimney Sweep credential You

can now earn all of the CEUs entirely online We offer individual

sessions in affordable bundles so you can earn just the CEUs you

Good for you your business and your busy schedule

ADVERTISEMENT

CSIA 2013Education CalendarAs of 102212 - Schedule subject to change Please contact the Chimney Safety Institute of America prior to making travel arrangements

Register today at wwwCSIAorg or call us at (317) 837-5362

Hate to travel CSIArsquos online education is now oered weeklyCSIA Certication Review Sessions Chimney Physics Lining Masonry with Stainless Steel and eLearning

The CSIA Technology Center is located near Indianapolis Indiana

National Chimney Sweep Training School April 29 ndash May 4 2013 | CSIA Technology Center

June 24 ndash 29 2013 | CSIA Technology Center

August 12 ndash 17 2013 | CSIA Technology Center

September 30 ndash October 5 2013 | CSIA Technology Center

Fundamentals of sweeping and inspection of chimney systems equipment operation health and safety considerations and step-by-step instruction in codes clearances standards and practices

Installing and Troubleshooting Gas Hearth AppliancesJuly 15ndash19 2013 | CSIA Technology Center

Service and installation including appliance standards combustion requirements pipe sizing and installation troubleshooting carbon monoxide testing and fuel conversion

CEUs 4-T 4-CS 4-HS 4-CL NFI CEUs 16 T

Chimney Physics March 4-5 2013 | CSIA Technology Center

Diagnosis and resolution of chimney performance problems solving air pressure problems identifying the symptoms of indoor air pollutants

determining combustion air requirements for vented appliances in a two-day in-person formatCSIA CEUs 3-T 3-CS 3-HS 3-CL NFI CEUs 4 E

Inspection and Report WritingMay 16ndash17 2013 | CSIA Technology Center

Chimney inspections and evaluations report writing including regional and environmental

inuences eective photo documentation digital organization and administrative procedures

CSIA Certied Chimney Sweepreg Review amp ExamJanuary 25 2013 | Jamison Masonry Restoration - Oreland PA

February 8 2013 | CSIA Technology Center

March 15 2013 | Orlando FL

April 3 2013 | Branson MO

April 26 2013 | Manchester NH

May 3 2013 | Scranton PA

June 7 2011 | CSIA Technology Center

June 28 2013 | Richmond VA

July 9 2013 | Oceanside CA

August 2 2013 | CSIA Technology Center

August 9 2013 | Kansas City MO

September 13 2013 | Atlantic City NJ

October 18 2013 | Latham NY

November 15 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the exams The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125-CS 125-HS 125 CL NFI CEUs 6 T

| CSIA Technology Center

CSIA Certied Dryer Exhaust Technicianreg Review February 7 2013 | Arlington VA

April 3 2013 | Branson MO

August 1 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the CSIA Certied Dryer Exhaust Technicianreg exam The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125 CS 1-HS 1-CL NFI CEUs 4 E

NOVEMBER 12 SWEEPING 25

ProgressiveProgressivePerksBY DEBBIE CORNELIUS

MEMBERSHIP DEVELOPMENT COORDINATOR

Cheaper ndash Is It Always Better

A few years ago one of the NCSG Board members decided to change his general liability insurance from Stratus Insurance now known as Veracity Insurance Solutions to a local agent who was able to get them general liability insurance for less money than his company was paying through Stratus Unfortunately he had a claim and found he was not covered properly The claim was denied costing them Shortly after he renewed coverage through Stratus and has been with them ever since

So often we have a tendency to only look at what it is going to cost us that we donrsquot read the fine print to see just exactly what the product wersquore buying entails and covers There are some very important items you need to make sure your current policy covers

bull Are you covered for incidents involving creosote andor sootbull Are you classified correctly to reflect the work you performbull Does your current policy provide coverage for inspectionsbull Are your limits of liability adequate

Veracity Insurance Solutions includes coverage for creosote in their insurance package This package also includes installationtool coverage that covers the owner and employeersquos tools as well as equipmentproduct the insured is contracted to install

If you prefer to deal with a person who handles your auto and other personal insurance Veracity will be happy to work with your local insurance agent

and it wonrsquot cost you any extra Contact Veracity today to see how they can meet your needs

Chelsea Ciena Program UnderwriterVeracity Insurance Solutions866-395-1308Chelseaveracityinscom

Made in the USA | Est 1998 | 8003352534 | whitecapscom

Wood amp Pellet Stoves and InsertsWe have a wide range of wood amp pellet stoves to fit any application In stock ready to ship Order by 3 PM EST and it ships the same day

NXT- I Wood Stove FP - 45 Pellet Stove

MonacoWood Burning Fireplace

XTD 15 IWood Insert

Purchase any Flame Stove or Insert between now and 123112 and receive a free grillgriddle or firewood moisture meter

OR

FREE WITHPURCHASE

CSIA 2013Education CalendarAs of 102212 - Schedule subject to change Please contact the Chimney Safety Institute of America prior to making travel arrangements

Register today at wwwCSIAorg or call us at (317) 837-5362

Hate to travel CSIArsquos online education is now oered weeklyCSIA Certication Review Sessions Chimney Physics Lining Masonry with Stainless Steel and eLearning

The CSIA Technology Center is located near Indianapolis Indiana

National Chimney Sweep Training School April 29 ndash May 4 2013 | CSIA Technology Center

June 24 ndash 29 2013 | CSIA Technology Center

August 12 ndash 17 2013 | CSIA Technology Center

September 30 ndash October 5 2013 | CSIA Technology Center

Fundamentals of sweeping and inspection of chimney systems equipment operation health and safety considerations and step-by-step instruction in codes clearances standards and practices

Installing and Troubleshooting Gas Hearth AppliancesJuly 15ndash19 2013 | CSIA Technology Center

Service and installation including appliance standards combustion requirements pipe sizing and installation troubleshooting carbon monoxide testing and fuel conversion

CEUs 4-T 4-CS 4-HS 4-CL NFI CEUs 16 T

Chimney Physics March 4-5 2013 | CSIA Technology Center

Diagnosis and resolution of chimney performance problems solving air pressure problems identifying the symptoms of indoor air pollutants

determining combustion air requirements for vented appliances in a two-day in-person formatCSIA CEUs 3-T 3-CS 3-HS 3-CL NFI CEUs 4 E

Inspection and Report WritingMay 16ndash17 2013 | CSIA Technology Center

Chimney inspections and evaluations report writing including regional and environmental

inuences eective photo documentation digital organization and administrative procedures

CSIA Certied Chimney Sweepreg Review amp ExamJanuary 25 2013 | Jamison Masonry Restoration - Oreland PA

February 8 2013 | CSIA Technology Center

March 15 2013 | Orlando FL

April 3 2013 | Branson MO

April 26 2013 | Manchester NH

May 3 2013 | Scranton PA

June 7 2011 | CSIA Technology Center

June 28 2013 | Richmond VA

July 9 2013 | Oceanside CA

August 2 2013 | CSIA Technology Center

August 9 2013 | Kansas City MO

September 13 2013 | Atlantic City NJ

October 18 2013 | Latham NY

November 15 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the exams The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125-CS 125-HS 125 CL NFI CEUs 6 T

CSIA Certied Dryer Exhaust Technicianreg Review February 7 2013 | Arlington VA

April 3 2013 | Branson MO

August 1 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the CSIA Certied Dryer Exhaust Technicianreg exam The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125 CS 1-HS 1-CL NFI CEUs 4 E

26 SWEEPING NOVEMBER 12

REGION 5

REGION 6

NCSG Charter Members

Paul Bourque Huntsville AL

Don Leavitt San Diego CA

David Harris Broken Arrow Oklahoma

Dan Wheeler Santa Rosa CA

John Cline Menlo Park CA

Dale Meisinger N Augusta SC

Alan Hisey St Louis MO

Eva B Horton Greenwich CT

Harry Richart Hasbrouck Heights NJ

NewNCSGNewNCSGMembers

REGION 2

REGION 1

REGION 4

REGION 3

NCSG REGIONS

REGION 1

Connecticut Vermont Massachusetts New York Maine Rhode Island New Hampshire

REGION 2

Delaware District of Columbia Maryland New Jersey Pennsylvania

REGION 3

Alabama Florida Georgia Mississippi North Carolina South Carolina Tennessee Virginia West Virginia

REGION 4

Illinois Indiana Kentucky Michigan Missouri Ohio

REGION 5

Arkansas Colorado Iowa Kansas Louisiana Minnesota Nebraska New Mexico North Dakota Oklahoma South Dakota Texas Wisconsin

REGION 6

Alaska Arizona California Hawaii Idaho Montana Nevada Oregon Utah Washington Wyoming

CONNECTICUTLorenzo Costa bull Diamond Duct Inc bull LindenhurstBernadette A Singh bull Wellworth Maintenance Corp bull BayshoreWesley J Harvey bull Harvey Wesley J bull Eden

MARYLANDGary Clift bull Fire-Safe Chimney SweepsGT Clift Inc bull Pasadena

PENNSYLVANIAH Richard Garten bull Above All Chimney Sweeps bull Seasterville

NEW JERSEYRaymond Bond bull Mercer County Chimney Services bull Hamilton

GEORGIAArvydas Didas bull Atlanta Chimney Worx LLC bull AtlantaJonathan Clements bull Atlanta Fireplace Specialists bull Atlanta

ILLINOISRichard M Moore bull Jiminy Chimney Sweep amp Service bull Lake in the Hills

OHIOMichael Lentz bull Eastside Fireplace amp Contracting bull CygnetKenneth Jackson bull 360 Home ServicesFireplace Pros bull Columbus

MICHIGANDustin Meyers bull Grand Rapids Air Duct amp Chimney bull Comstock

TEXASWilliam Vehon bull 1st Choice Chimney LLC bull Flower Mound

COLORADOSean Peck bull Ashes Away LLC bull Durango

CALIFORNIA Erik Hvolboll bull Carmichael Chimney Sweep bull SacramentoSteve Adcock bull Able Hearth and Home bull Antioch

NOVEMBER 12 SWEEPING 27

The 2012 ndash 2013 offers are being added daily in the ldquoMembers Onlyrdquo section of the NCSG website at wwwNCSGorg So start checking for these new offers each week These coupons will be good until June 30 2013

Airjet Division of Continental Industries bull Alpha American Company bull Condar Company bull Copperfield Chimney Supply bull Duct Cleanersrsquo Supply bull Dynacote LLC bull Earthcore Industries LLC bull ENERVEX Inc bull Firesafe Industries bull Fireside Distributors bull HY-C

Company bull Lifetime Chimney Supply bull Lindemann Chimney Supply bull Matters of the Hearth bull Meyer Machine amp Equipment bull National Chimney Supply bull Olympia Chimney Supply bull SaverSystems bull Smoktite LLC bull SNEWS ndash The Chimney Sweep News bull

Stove Builder International Inc (SBI) bull Ventech Industries Inc bull Wakefield Brush bull Wohler USA Inc bull Z-Flex

These are just a few of the many offers available to you as a member of the National Chimney Sweep Guild Visit wwwNCSGorg to learn more and to start saving

2012 ndash 2013 SWEEPS ADVANTAGE COUPON PROGRAM

Referral Reward for Non-Profits

Your non-profit can benefit when new NCSG Members mention your organization under Item 2 ldquoWho referred you to the NCSGrdquo on the NCSG membership application or you may send an email to membershipncsgorg and request that NCSG membership information be sent on your behalf to companies who should join Please provide the complete contact information ie name address telephone number and email address if available

Eligible Organizations Non-profit organizations (ie State and Regional Chimney Sweep Guilds HPBA Affiliates)

Referral Reward $100 per New NCSG Voting or Dual Member

Reward Earned Upon receipt of NCSG membership application and payment (full or first installment)

Reward Paid Paid to the organization within 10 business days of receipt of membership application and payment

New Member - Has not been a member of the NCSG for at least two (2) years

Airjet Div of Continental Industries

SAVE UP TO $13150 off Suggested Retail of any 8-inch All Fuel Decorative Chimney

Housing Kits

SAVE UP TO $11150 off Suggested Retail of any 6-inch All Fuel Decorative Chimney

Housing Kits

SAVE UP TO $10850 off Suggested Retail of any B-Vent (Gas) Decorative Chimney

Housing Kits ndash 48rdquo by 17rdquosquare

SAVE UP TO $9150 off Suggested Retail of any B-Vent (Gas) Decorative Chimney

Housing Kits ndash 36rdquo by 17rdquo square

CONDAR COMPANY

SAVE UP TO 4040 OFF Retail for Condar Custom-made Mesh Fireplace Screens for big

and odd size installs

SAVE UP TO $75FREE Design Service on a Condar Custom- Designed Stovepipe

Thermometer

SAVE UP TO ndashSavings Vary FREE shipping and a FREE pair of black screen pulls when you buy Condar Mesh Fireplace Screens (in stock sizes of 16rdquo to 36rdquo height)

Matters of the Hearth

SAVE UP TO $250 $250 off your first Quali-Fyre Purchase

SAVE UP TO $300 FREE shipping on first purchase

SAVE UP TO $250 FREE upgrade to a red firebrick interior

Effective September 1 2012

28 SWEEPING NOVEMBER 12

Congratulations - you all have accomplishments You support your family your employees and their families your vendors and you provide comfort and safety for your customers

So why do I run into far too many business owners who seem to have the ldquoWhat is your business worthrdquo question hanging over them like ominous rain clouds forming on the horizon

Do you feel pressure to increase the value of your business without fully understanding why what to do how to do it and when to do it

You have the opportunity to take your business and your life into any direction you choose So letrsquos start with the why ndash why are you in business today

Do you just love what you do Is your business a place to escape from issues you donrsquot want to deal with Do you need to continue to build wealth for retirement Does your why include consideration for family partners or co-owners or key employees or customers

For most the decision to sell or keep a business in the family is for retirement reasons It could also be to transition into a new business or career change such as a transition into a smaller

less stressful business or consulting role Perhaps you are seeking more diversity or less risk in your assets

Take out a piece of paper and write down your rdquowhysrdquo You may find that this does not take long to complete and can take a load off of your mind

Now what can you do Take a second piece of paper and write down why you would want to pass on or sell your business This is a great exercise to complete

You may uncover concerns about burning out becoming ill or injured lawsuits regulation or a host of other issues that just are not fun to deal with Are these concerns sapping your energy preventing you from making positive contributions to your business

Everyone has this tradeoff ndash life versus business Is giving up your life for your business worth it

At this point it is easy to fall into a pessimistic trap ndash get depressed and stop the process Or worse start blaming other people and become paralyzed in your day to day activities Have others told you that you have been a bit grumpy or tense lately

Business Valuation ndash Why What How When

BY BRIAN NOE CHFCreg CLTC

NOVEMBER 12 SWEEPING 29

Now is the time to take out a third piece of paper and write up a gratitude list What are you grateful for You should easily be able to come up with at least 100 people activities memories accomplishments and the beat goes on

Your gratitude list should enable you to throw the lsquopessimistic whysrsquo out the window and move on to a life you can look forward to

How do you want to live your life after you leave your business What are your financial requirements to achieve your goals This may seem like an arduous task but can be completed in just several hours with the right approach

Wouldnrsquot it be great if you found out you are in a position to lsquoretirersquo or lsquotransitionrsquo to a new endeavor NOW with little effort

The freedom to know what you want to do and what you need to do to fulfill it should give you your emotional time and enthusiasm back to move on to developing and implementing a plan

How to do what you need to do is a set of circumstances that is unique to you We do not have the space here to include even the basics of business and life valuation 101

The recommendation I want to make is to start this process NOW It will only take a few hours to answer the why questions ndash and only several hours more to determine what you need to do to achieve your why

Start the above and you can start to see the day when you your family and important others are finally rewarded for all of your hard work and sacrifice

Let Life Happen ndash Enjoy It

About the Author Brian Noe of MW Financial Group Ltd was a guest speaker at the NCSG 2011 convention held in Hartford CT where he discussed How to Get Out of Business and The Economy and Animal Spirits Brian has a son Eric who served four years in the US Army Eric is ranked first in his class with a degree in Computer Science is working in his field and plans on attending graduate school in 2013 His daughter Kara recently graduated undergraduate school with distinction and is planning to attend graduate school to become a Physiciansrsquo Assistant Brian thoroughly enjoys helping others spend more time with their families and friends while becoming financially successful He can be reached at (860) 606-0834 or Brian_NoeMWFinancialcom

hellip when opportunity calls we answer 1-800-875-8118

wwwcomnetmessagecom

Benefits of Answering Service

Award Winning Telephone Agents

Never Miss A Call

Better Time Management

Appointment Scheduling

Affordable

NCSG Innovation 2013 bull April 4-7 bull Branson MO

Company___________________________________ Address ____________________________________ City State ZIP ________________________________ Phone ______________________________________Fax ________________________________________Email _____________________________________ Check here to opt-in to email from exhibitors

REGISTRANT INFORMATION Please write name as you would like it to appear on your badge Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________ Registration Total $ ___________________

Showboat Branson Belle Tickets ($29each) Qty _______ Cruise Total $ ___________________ 2013 Convention Patch ($3each - Pickup on-site) Qty ________ Patch Total $ ___________________ PROMO CODE ___________________ $ ___________________

Payment Method Check ___________________ Visa MC AmEx

Account __________________________________ Card Security Code _____________ Exp __________Name on Card _______________________________ Signature ___________________________________

PAYMENT INFORMATION

GRAND TOTAL

For Office Use Only O2CR C2F AUTH _______________OrgID ________________ Profile ID ___________________RECrsquoD BY _____________ DATE ______________________

Advanced convention registation closes March 14

STANDARD RATES

Until 1913

11013- 21413

After21413

Primary $499 $549 $599Spouse 299 349 3991st Additional 449 499 5492nd Additional 399 449 4993+ Additional 349 399 449Single Day 279 279 279Banquet Only 89 89 89Tradeshow Only 79 79 79Child banquet tickets are available for kids 12 and under

NCSG MEMBER RATES

Until 1913

11013- 21413

After21413

Primary $399 $449 $499Spouse 199 249 2991st Additional 349 399 4492nd Additional 299 349 3993+ Additional 249 299 349Single Day 179 179 179Banquet Only 69 69 69Tradeshow Only 49 49 49Senior Members $100 $100 $100

MAIL TO National Chimney Sweep Guild 2155 Commercial Drive Plainfield IN 46168

FAX TO (317) 837-5365 CALL (317) 837-1500

REGISTER ONLINE NCSGorginnovationNCSG also accepts direct debit payments

Please contact Candice Bradbury at (317) 837-1500 or cbradburyncsgorg for more information

Cancellations must be made in writing and sent toNCSG 2155 Commercial Drive Plainfield IN 46168

Refund Policy Prior to 1913 90 11013-21413 75 No refunds are available after 21413

Chartered Cruise and Dinner ShowShowboat Branson Belle

-- Additional Registration Required --$29person - Join us aboard the Showboat

Branson Belle on the evening of April 4 for the spectacular ldquoMade in the USArdquo dinner show and a two-hour cruise on Table Rock Lake

No matter how you define success you will find something at NCSG Innovation 2013 that will stretch your imagination test your technical abilities and get that light bulb over your head to appear

From many perspectives one common theme has tied together all of NCSGrsquos convention and trade show events That theme is innovation Innovation is ldquodoing outside of the boxrdquo to make both work and personal lives more comfortable and enjoyable American chimney service businesses must remain on the cutting edge of innovation and our convention is your ticket to a more successful future

About BransonThe NCSG Innovation 2013 Convention and Trade Show will be held at the Chateau on the Lake in Branson Missouri Branson is located 40 miles south of Springfield and nestled in the heart of the Ozark Mountains Southwest Missouri is home of some of the most picturesque and breathtaking natural views in the country Rest assured we realize that we may have a little competition for our attendeesrsquo attention and wersquore working on creative ways to keep them engaged and on the tradeshow floor

About Chateau on the LakeThe Chateau on the Lake Resort Spa amp Convention Center in Branson Missouri is perfect for all kinds of stays Pack up the family - small dog included - and come for a vacation No matter what type of get-away you seek our extraordinary ldquoCastle in the Ozarksrdquo is here for you

Chateau on the Lake in Branson is the only AAA Four-Diamond Lake Resort in Missouri It has complimentary indoor and outdoor parking three amazing res-taurants first class relaxation at Spa Chateau and a full service Marina on Table Rock Lake

Hotel reservations are now being accepted for NCSG Innovation 2013 at Chateau on the Lake in Branson MO Just call 1-888-333-LAKE (5253) and mention that yoursquore with the National Chimney Sweep Guild to lock in rates starting at $129 for a mountain view and $134 for a lake view

NCSG Innovation 2013April 4-7 at Chateau on the Lake in Branson MO

For more info visit wwwNCSGorginnovation

Chartered Cruise and ldquoMade in the USArdquo Dinner Show

Showboat Branson Belle -- Additional $29person Registration Required --

Join fellow sweeps and industry friends for a two-hour chartered dinner cruise aboard the Showboat Branson Belle The eveningrsquos entertainment is a show called Made In The USA featuring Janice Martin the worldrsquos only aerial violinist and the five-member all-male vocal group The ShowMen in a patriotic musical tribute to America NCSG Innovation 2013 attendees and guests can experience this ALL-IN-ONE dinner show and cruise at a significantly discounted rate which has been even further discounted through a generous sponsorship from Olympia Chimney Supply Chartered Cruise and Dinner Show tickets are available for an additional fee ($29person) through the regular registration process

NCSG Innovation 2013 bull April 4-7 bull Branson MO

Company___________________________________ Address ____________________________________ City State ZIP ________________________________ Phone ______________________________________Fax ________________________________________Email _____________________________________ Check here to opt-in to email from exhibitors

REGISTRANT INFORMATION Please write name as you would like it to appear on your badge Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________ Registration Total $ ___________________

Showboat Branson Belle Tickets ($29each) Qty _______ Cruise Total $ ___________________ 2013 Convention Patch ($3each - Pickup on-site) Qty ________ Patch Total $ ___________________ PROMO CODE ___________________ $ ___________________

Payment Method Check ___________________ Visa MC AmEx

Account __________________________________ Card Security Code _____________ Exp __________Name on Card _______________________________ Signature ___________________________________

PAYMENT INFORMATION

GRAND TOTAL

For Office Use Only O2CR C2F AUTH _______________OrgID ________________ Profile ID ___________________RECrsquoD BY _____________ DATE ______________________

Advanced convention registation closes March 14

STANDARD RATES

Until 1913

11013- 21413

After21413

Primary $499 $549 $599Spouse 299 349 3991st Additional 449 499 5492nd Additional 399 449 4993+ Additional 349 399 449Single Day 279 279 279Banquet Only 89 89 89Tradeshow Only 79 79 79Child banquet tickets are available for kids 12 and under

NCSG MEMBER RATES

Until 1913

11013- 21413

After21413

Primary $399 $449 $499Spouse 199 249 2991st Additional 349 399 4492nd Additional 299 349 3993+ Additional 249 299 349Single Day 179 179 179Banquet Only 69 69 69Tradeshow Only 49 49 49Senior Members $100 $100 $100

MAIL TO National Chimney Sweep Guild 2155 Commercial Drive Plainfield IN 46168

FAX TO (317) 837-5365 CALL (317) 837-1500

REGISTER ONLINE NCSGorginnovationNCSG also accepts direct debit payments

Please contact Candice Bradbury at (317) 837-1500 or cbradburyncsgorg for more information

Cancellations must be made in writing and sent toNCSG 2155 Commercial Drive Plainfield IN 46168

Refund Policy Prior to 1913 90 11013-21413 75 No refunds are available after 21413

Chartered Cruise and Dinner ShowShowboat Branson Belle

-- Additional Registration Required --$29person - Join us aboard the Showboat

Branson Belle on the evening of April 4 for the spectacular ldquoMade in the USArdquo dinner show and a two-hour cruise on Table Rock Lake

No matter how you define success you will find something at NCSG Innovation 2013 that will stretch your imagination test your technical abilities and get that light bulb over your head to appear

From many perspectives one common theme has tied together all of NCSGrsquos convention and trade show events That theme is innovation Innovation is ldquodoing outside of the boxrdquo to make both work and personal lives more comfortable and enjoyable American chimney service businesses must remain on the cutting edge of innovation and our convention is your ticket to a more successful future

About BransonThe NCSG Innovation 2013 Convention and Trade Show will be held at the Chateau on the Lake in Branson Missouri Branson is located 40 miles south of Springfield and nestled in the heart of the Ozark Mountains Southwest Missouri is home of some of the most picturesque and breathtaking natural views in the country Rest assured we realize that we may have a little competition for our attendeesrsquo attention and wersquore working on creative ways to keep them engaged and on the tradeshow floor

About Chateau on the LakeThe Chateau on the Lake Resort Spa amp Convention Center in Branson Missouri is perfect for all kinds of stays Pack up the family - small dog included - and come for a vacation No matter what type of get-away you seek our extraordinary ldquoCastle in the Ozarksrdquo is here for you

Chateau on the Lake in Branson is the only AAA Four-Diamond Lake Resort in Missouri It has complimentary indoor and outdoor parking three amazing res-taurants first class relaxation at Spa Chateau and a full service Marina on Table Rock Lake

Hotel reservations are now being accepted for NCSG Innovation 2013 at Chateau on the Lake in Branson MO Just call 1-888-333-LAKE (5253) and mention that yoursquore with the National Chimney Sweep Guild to lock in rates starting at $129 for a mountain view and $134 for a lake view

NCSG Innovation 2013April 4-7 at Chateau on the Lake in Branson MO

For more info visit wwwNCSGorginnovation

Chartered Cruise and ldquoMade in the USArdquo Dinner Show

Showboat Branson Belle -- Additional $29person Registration Required --

Join fellow sweeps and industry friends for a two-hour chartered dinner cruise aboard the Showboat Branson Belle The eveningrsquos entertainment is a show called Made In The USA featuring Janice Martin the worldrsquos only aerial violinist and the five-member all-male vocal group The ShowMen in a patriotic musical tribute to America NCSG Innovation 2013 attendees and guests can experience this ALL-IN-ONE dinner show and cruise at a significantly discounted rate which has been even further discounted through a generous sponsorship from Olympia Chimney Supply Chartered Cruise and Dinner Show tickets are available for an additional fee ($29person) through the regular registration process

November 19-23 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

November 26-30 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 3-7 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 10-14 2012CSIA (online) - Chimney Physics

Dates amp Events

Please send notice of your events

for NCSG Dates amp Events listings at

mmcmahonncsgorg for inclusion here

in weekly posts to the discussion list

and online at wwwNCSGorgdates The

event must be considered educational or

informative for the industry (sales events

and open houses will not be listed)

- CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 14-19 2012AHIT Home Inspection Training CSIA Technology Center For more information please contact jhuebnerahitcom

December 17-21 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 24-28 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 31- January 4 2013CSIA (online) - Chimney Physics

- CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

January 7-11 2013CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

January 14-18 2013CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician

AND AS ALWAYS

uuml Direct Vent Pro uuml Pellet Vent Prouuml Class ADuraTech

bull Same Day Shipment bull 16 Toll Free Lines To Assist You bullbull Proud Supplier Member To The NCSG bull

Serving Sweeps for 35+ Years

LARGEST INVENTORY

LOWEST PRICES

HEADQUARTERS

Itrsquos In Stock

uuml Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ Years

Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ Years

bull Proud Supplier Member To The NCSG bull

1-866-880-3473

Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ Years

Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ Years

Class ADuraTech

Serving Sweeps for 35+ Years

32 SWEEPING NOVEMBER 12

NOVEMBER 12 SWEEPING 33

otivation Everybody wants it Just about

everything we do is affected by it Itrsquos a billion

dollar industry studied and preached by many

but truly understood and embraced by few I

myself subscribe to all sorts of blogs and article feeds related to

the topic When I go conferences I love to hear a good motivational

speaker But what truly motivates us

Irsquom guessing the answer to that question varies for all of us

Deciding what to have for dinner may be motivated by our desire

to lose weight our budget or maybe simply some food we saw on

TV Making the decision to attend a business conference may be

motivated by the speakers the topics the location or the cost Even

reading this magazine is a motivated behavior

So during this time of year when many sweeps seem to be motivated

by trying to keep up with the relative seasonal high pace of business

I decided to do a little research Not surprisingly there is no shortage

of information out there on the topic but I did run across a couple

of things that caught my attention and I thought were worthwhile to

pass along

One article in particular was written by a small business

entrepreneur (which is the first key to catching my attention) and

business coach Nancy Wurtzel She talks about both external and

internal forces that impact our motivation and the role they play in

our everyday business decisions and she encourages us to take the

time to examine those factors for each of us that truly and uniquely

make us tick

Specifically Wurtzel offers seven factors to motivate the motivational

thought process Inspiration goals networking self-reward exercise

organization and of course external stimulation from motivational

speakers and authors

What is your inspiration What are you truly interested in and

inspired by Whatever it is itrsquos critical to getting and staying

motivated If yoursquore note interested in your business you canrsquot

expect to stay motivated to succeed in it for the long term On the

other hand if you are excited about what you are doing you will be

persistent even when challenged and your energy and intensity will

help you thrive

Are you setting goals Short and long-term goal setting is vital for any

business owner This is hardly business savvy news but itrsquos amazing

how many small businesses donrsquot do this in a measurable way And

many of those that do forget to go back and review their goals to see

where they are and adjust as needed How could you possibly be

motivated if you are unsure about the direction and progress of your

company

Network whenever you can with peers and other small business

owners The isolation of working alone can be one of the most

difficult parts of entrepreneurship or frankly being the boss in any

BY MARK MCSWEENEY CAEEXECUTIVE DIRECTOR

Perspective

Worthwhile Motivation

ldquoMotivation is one of the most powerful driving forces in the workplace It can mean the difference between tremendous success and failurerdquo ndash Nancy Wurtzel

M

34 SWEEPING NOVEMBER 12

organization Gaining support from others is motivating Itrsquos hard to

move mountains by yourself However building off the energy and

inspiration of others who are in similar positions those mountains

can become merely small hills just waiting to be traveled By all

means network with other sweeps but donrsquot limit it to that Even

when businesses are not related there is a lot of common ground

between small businesses and plenty of opportunities to work

together

Reward yourself You know how hard you work Even when

you work smart you still tend to work hard Itrsquos human nature

particularly for the entrepreneurial mind But all work and no play

can be a big mistake Motivation will drop quickly of you never take

time away from the work you are doing So plan frequent rewards

for yourself They donrsquot have to be huge getaways though every once

in a while thatrsquos a good idea too And in between the rewards when

you have the inevitable bad day deal with it learn what you can

from it and then put it behind you The great Emerson said ldquoFinish

each day and be done with it You have done what you could Some

blunders and absurdities have crept in forget them as soon as you

can Tomorrow is a new day You shall begin it serenely and with too

high a spirit to be encumbered with your old nonsenserdquo

Take care of yourself Wersquove all heard that there is a powerful

connection between the mind and the body When we get busy

itrsquos easy to begin to neglect on or the other Exercise and cut back

on some of the unhealthy foods (note I didnrsquot say get rid of them

entirely that may be part of your self-reward) Exercise breaks donrsquot

have to be huge blocks of time and you donrsquot need to spend money

joining a gym or hiring a personal trainer if thatrsquos not what yoursquore

into But do something It will make you feel better and doing that

can help keep your mind fresh

Get organized Okay for those of you who have seen my desk you

know paper management is not my forte While I do keep myself

organized in other ways every once in a while I need to set aside

time to tackle the stacks and clean my desk off so that I can start

fresh I always feel better afterward Beyond the paper take a look

at opportunities to really get organized by creating business systems

that will help you streamline your operations and once you do the

ongoing challenge is to keep yourself on track by maintaining these

systems If you canrsquot do it on your own donrsquot be afraid to bring in

someone who can help you another great benefit of networking

Keep yourself motivated There is no shortage of motivational ideas

and materials out there for the taking Itrsquos hard to go through a

day without being exposed to books CDs blogs seminars videos

and more There are even apps for your smart phone So who do

you trust Who do you listen to How do you get through all the

motivational clutter out there and actually find someone who can

get you fired up about working and improving your business If you

have a business mentor get suggestions from him or her If yoursquore

networking with other small business

owners ask them what has worked

for them If they are in the same boat

you are maybe you can experiment

together

Jim Rohn says that life is worthwhile

when you learn try stay and care

Constantly challenge yourself to learn

what you can do to keep on top of

your game mentally and physically

Try your best to make a difference in

your life even when at first you donrsquot

succeed Stay in the game that you have

committed to play and see it through

And care about what you are doing

who you are doing it with and who

you are doing it for Do these things

with a passion and motivation is sure

to follow

Until next time I continue to wish you

every success

Double Locking CrimpRemains StrongYet Very Flexibl e

With No Memo ry

Strong Triple Locking CrimpHolds T ogether Even OnTough Jobs

Horizontal Sides Of CorrugationOffer Added Strengthamp Flexibility

Manufactured by CHIMNEY TECHNIQUE INC

Chim-Pro Interlock Flex

Chim-Pro Corrugated

Flex

Chim-Pro RigidADDED SAFETY EFFICIENCY AND VALUE

In Which ALL FITTINGS Are Attached With A Band Even The Tee Cap And Elbows Quick amp Simple No Drilling amp Riveting

Featuring

Visit wwwchim-prolinercom for more detailsbull 2000 Industrial Ave bull Sioux Falls SD 57104

1-800-582-1392

NOVEMBER 12 SWEEPING 35

Display Ad Index

Darwin Awards

Have you snapped a photo of a peculiar chimney in your area that made you shake your head in disbelief

Send it to Melissa Heeke at mheekencsgorg for publication in Sweeping Or mail it to NCSG 2155 Commercial Drive Plainfield IN 46168

Page Advertiser Phone Email or Website Address

34 Ahrens Chimney Technique 800-582-1392 ahrenschimneyqwestofficenet

21-24 Chimney Safety Institute of America 317-837-5362 wwwCSIAorg

17 Cobra Chimney Caps 888-463-0636 salescobrachimneycom

29 Communications Network Inc 800-875-8118 tkempercomnetmessagecom

19 Copperfield 800-247-3305 wwwcopperfieldcom

6 ENERVEX Inc 800-255-2923 infochimneyfanscom

15 Firesafe Industries Inc 800-545-6607 wwwfiresafeinccom

18 Hose Master 800-221-2319 bobdanielshosemastercom

10 ICP 508-695-7000 wwwchimneycapscom

BC Lifetime Chimney Supply LLC 877-234-7473 wwwlifetimechimneysupplycom

7 Lindemann Chimney Company 800-722-7230 wwwlindemannchimneycom

34 MC Refractory 760-956-1884 wwwmcrefractorycom

8 Meyer Machine amp Equipment 800-728-3828 wwwmeyermachinecom

4 National Chimney Supply 800-897-8481 wwwnationalchimneysupplycom

11 New England Chimney Supply 888-900-8106 wwwNECS-BEST-FLEXcom

5 Olympia Chimney Supply 800-569-1425 wwwolympiachimneycom

13 Sand Hill Wholesale 800-258-5496 wwwsandhillwholesalecom

3 Smoktite 866-439-0069 wwwsmoktitecom

32 Sweeprsquos Choice 866-880-3473 infosweepsamericacom

9 Thermocrete 866-439-0069 wwwthermocreteusacom

25 Whitecaps 800-335-2534 wwwwhitecapscom

This photo was taken by our tech Wes Thornton and we really donrsquot know what to say about it other than ldquoNo way am I getting up thererdquo

Enjoy Jessica Addams Barnhill Chimney Company Jessica Addams

36 SWEEPING NOVEMBER 12

ClassifiedsGotta chimney question Sizing Codes Call Royal Edwards Make Royal your tech department CALL NOW 813-982-0219 for on-call tech support Continuing Education special bonus ndash ask how you can get the Friday morning E-Blast for FREE CALL NOW 813-982-0219

GasVent Software for Sizing Chimneys only $195 Call 1-800-648-9523 for more info and visit wwwelitesoftcom to download a free trial version

Chimney Sweep business for sale in the Northern Rocky Mountains of New Mexico Services a large area with three ski resorts in the service area Equipment and signed three year contracts goes with the business Business is well established For pricing and other info please email your questions to ridgeriders1gmailcom

CLASSIFIED ADS FREE FOR NCSG MEMBERSMembers can run one 35 word classified free each year Regularly classified ads are $2word or $1word for NCSG members Classified ads are non-commissionable and must be pre-paid To place a classified ad please contact Megan McMahon at mmcmahonncsgorg or (317) 837-1500

Cut To Fit Refractories

NEWPRODUCT

Having trouble locating that hard to find refractory panel No problem when you use the MC Refractory Inc CUT TO FIT refractory walls Carry them on your truck cuts easily to fit most fireplaces This product is the original Tested to UL127 amp ASTM C133 standards and certified by OMNI Test Laboratories

MC Refractory Inc11435 East Santa Fe Ave Unit B bull Hesperia CA 92345

Call us Toll Free (877) Cut-2-Fit(877) 288-2348

Visit us on the web at wwwmcrefractorycom

CUSTOM PANELS AVAILABLE CALL FOR DETAILSWe also manufacture fire rings and log lighters

Do you Pre-Screen Your EmployeesLABORCHEX a valuable employment background screening service since 1985 offers discounted pricing to all NCSG members There are no set up fees or minimum orders and many results are completed within 24 hours Members will simply complete a few forms via a secure website after the applicant has authorized the screening by signing a release Results will be provided on the website and by email or fax Not only will NCSG members lower turnover costs enhance safety and security and save $$ from day one - all screenings comply with federal laws and regulations bull Lower Turnover Costsbull Reduce Negligent Hiring Issuesbull Maintain Productive Worksitesbull Enhance Safety amp Securitybull Save $$ from Day One For more information on how to take advantage of this benefit go to the ldquoMembers Onlyrdquo section of wwwNCSGorg to access member benefits and discount information

TwittercomDntMoveFirewood

TweetThatsWhatTreeSaid to spread the message

TwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewood

TweetTweetTweetTweetTweetThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid to spread the messageto spread the messageto spread the messageto spread the messageto spread the messageto spread the message

FacebookcomDontMoveFirewood

Join us on Facebook to get up-to-date information and safe burning tips

FacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewood

Join us on Facebook to get up-to-date information and safe burning tips and safe burning tips

TwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewood

FacebookcomDontMoveFirewoodFacebookcomDontMoveFirewood

Spread the word not the pest

org

National Chimney Sweep Guild2155 Commercial DrivePlainfield IN 46168

1210

NEW CUSTOMERS BUY 2 GET 1 FREEQUALITY SERVICE AND THE BEST PRICES YEAR ROUNDSingle Wall 316L 6 x 25 $288Single Wall 316L 6 x 35 $368Smooth Wall 316L 6 x 25 $313Smooth Wall 316L 6 x 35 $403FOR BULK ORDERS AND MORE SIZES

CALL 877234PIPEVisit our website wwwLifetimeChimneySupplycom

Fire Safety Improved Performance Easy and Effective Cleaning Long-term Preservation

WHY DO YOUR CUSTOMERS NEEDA LIFETIME CHIMNEY LINER

Lifetime chimney liners offer the best protection against dangerous

conditions caused by improperly vented appliances misused

wood stoves poor construction and excessive moisture They improve

draft flow are easy to clean and help extend the life of your chimney

FREESHIPPINGWITH YOUR KITPURCHASE

FREESHIPPINGWITH YOUR KITPURCHASE

Page 17: November 2012

NOVEMBER 12 SWEEPING 17

If you answered ldquoyesrdquo to a high number of the questions above is likely an indication that there is a presence of an employer-employee relationship If a high number is marked ldquonordquo indicates a contractor relationship

A similar test is used in most state to determine status under workersrsquo compensation laws called the ldquoeconomic reality testrdquo This test is often used by the courts to determine independent contractor status and is harder to classify a worker as an independent contractor

In addition to the exposure to possible work related injuries to an ldquoemployeerdquo not being covered the penalties for misclassifying an employee is huge back tax and premiums civil fines interest and other retroactive damages

Refer to the Department of Labor and your local Workforce Departments for more information on the definition of an ldquoindependent contractorrdquo before you reclassify an employee to an independent contractor

About the Author Chris Van Leeuwen has been in the insurance industry since 1985 and is currently the Vice President of SalesCSO at Veracity Insurance Solutions LLC

Member Get a Member Program

Did you know that by promoting membership in the NCSG you help the Guild meet its goals AND you will reap rewards too To take advantage of potential savings on your next NCSG dues simply visit wwwNCSGorg to obtain a copy of the membership application form Make sure you put your name under Item 2 ldquoWho referred you to the NCSGrdquo OR you may send an email to dcorneliusncsgorg and request that NCSG membership information be sent on your behalf to people who should join Please provide the complete contact information ie name address telephone number and email address if available

Your participation in the Member-Get-A-Member program helps strengthen the Guildrsquos membership and allows you to win toobull You get $5000 off membership dues for each new member (1-4

new members)bull You get Free membership Dues (equal to 1 year) when you

recruit 5+ new members

Save some money on your next NCSG dues by simply promoting membership in the NCSG at every opportunity you haveNew Member - has not been a member of the NCSG for at least two (2) years

Hose Master Invented the WheelHose Master Invented the WheelWhen It Comes to Chimney LinersWhen It Comes to Chimney Liners

1964

1983

2000

2012

Pro amp UltraProInvented UltraPro - the only patented roll-lock design light-weight liner with extreme exibility and crush resistance

Redesigned Interlocked Machine TechnologyInnovations are still the core of manufacturing exible chimney liner today

HeavyFlexInvented RectangleFlex OvalFlex and Dial-A-Flex technology

Smooth-N-LiteToday Sam has designed Smooth-N-Lite the light interlocked liner for smoothwall applications Manufactured on the same machine technology he invented in 1964

Meet Sam Foti Hose Master CEO engineer and innovator

In 1964 Sam got involved with interlocked products Identifying the problems associated with manufacturing the hose Sam redesigned the tooling and machinery to not only produce a consistent interlocked hose but to also speed-up the production

Today the results of Sams ingenuity is the technology used throughout the industry in the production of interlocked products His designs not only changed the way that stripwound hose is made but the way that it is used and perceived in the industry

redesigned the tooling and machinery to not only produce a consistent interlocked hose but to also speed-up the production

Today the results of Sams ingenuity is the technology used throughout the industry in the production of interlocked products His designs not only changed the way that stripwound hose is made but the way that it is used and perceived in the industry

SmoothNLite Adindd 2 71212 335 PM

HomeSaverreg Smooth-N-Litetrade Fills the Smoothwall Niche

5-8 Diameters Light 010 stainless strip Available in 304 and 316 stainless steel alloys Interlocked seams are easy to flex Smooth inner wall Crush resistant No memory Ideal for smoothwall application

Now smoothwall liner doesnt have to be stiff and clumsy Because HomeSavers new Smooth-N-Lite gives you smooth without the headache Nestling right into HomeSavers famous family of UltraPro Pro RoundFlex RectangleFlex OvalFlex and Dial-A-Flex liners our new 010 Smooth-N-Lite gives you the superior weight flexibility and strength you need for smooth liner applications

6 times 25 (304-Alloy)

WITH SHIPPING$36786

~Free Freight bull On orders of $1800 or morebull 65rsquo of liner liner and components ship free

Speed Service Selection 8002473305 bull wwwcopperfieldcom

SmoothNLite Adindd 3 71212 335 PM

1964

1983

2000

2012

Pro amp UltraProInvented UltraPro - the only patented roll-lock design light-weight liner with extreme exibility and crush resistance

Redesigned Interlocked Machine TechnologyInnovations are still the core of manufacturing exible chimney liner today

HeavyFlexInvented RectangleFlex OvalFlex and Dial-A-Flex technology

Smooth-N-LiteToday Sam has designed Smooth-N-Lite the light interlocked liner for smoothwall applications Manufactured on the same machine technology he invented in 1964

Meet Sam Foti Hose Master CEO engineer and innovator

In 1964 Sam got involved with interlocked products Identifying the problems associated with manufacturing the hose Sam redesigned the tooling and machinery to not only produce a consistent interlocked hose but to also speed-up the production

Today the results of Sams ingenuity is the technology used throughout the industry in the production of interlocked products His designs not only changed the way that stripwound hose is made but the way that it is used and perceived in the industry

SmoothNLite Adindd 2 71212 335 PM

HomeSaverreg Smooth-N-Litetrade Fills the Smoothwall Niche

5-8 Diameters Light 010 stainless strip Available in 304 and 316 stainless steel alloys Interlocked seams are easy to flex Smooth inner wall Crush resistant No memory Ideal for smoothwall application

Now smoothwall liner doesnt have to be stiff and clumsy Because HomeSavers new Smooth-N-Lite gives you smooth without the headache Nestling right into HomeSavers famous family of UltraPro Pro RoundFlex RectangleFlex OvalFlex and Dial-A-Flex liners our new 010 Smooth-N-Lite gives you the superior weight flexibility and strength you need for smooth liner applications

6 times 25 (304-Alloy)

WITH SHIPPING$36786

~Free Freight bull On orders of $1800 or morebull 65rsquo of liner liner and components ship free

Speed Service Selection 8002473305 bull wwwcopperfieldcom

SmoothNLite Adindd 3 71212 335 PM

20 SWEEPING NOVEMBER 12

Letrsquos start with a few questions Have you noticed the Yellow Pages have become thinner with every new release Do you come across fewer flyers for services in your area Do you see fewer ads on TV for local businesses than you did a year ago Chances are you answered lsquoyesrsquo to at least one of these

Why the migration happened

But now we know the cause ndash In 2012 the average person is far more likely to search for a service online rather than offline The Internet has made it more convenient for us to look up services and in doing so has caused a major shift in the way all businesses should market their services

When one of your customers needs your services you want them to call you In 2000 if they didnrsquot have your phone number memorized they would grab the Yellow Pages and look you up In 2012 if a customer doesnrsquot know your number off the top of their head they are likely to Google you to find your contact info If you havenrsquot made an investment to show up on Googlersquos ldquoPage Onerdquo your competitorrsquos contact information might be displayed before yours ndash even if a customer types in your exact business name

So when Mr and Mrs Smith need their chimney cleaned this fall they arenrsquot going to look up local chimney sweeps in the Yellow Pages ndash they are going to do an Internet search for chimney sweeps in their area and choose a company that seems reliable and professional This happens millions of times every day and not surprisingly has led to many businesses spending their marketing dollars online rather than investing in ldquoold schoolrdquo forms of marketing Tips on what NOT to do

Ten years ago it made perfect sense to market on billboards and in the Yellow Pages but times have changed Businesses that continue to only focus on ldquoold schoolrdquo forms of marketing will find their lead flow diminishing On the other hand successful business owners are able to adapt to changes in consumer trends and todayrsquos consumers are online

As for those companies that happen to still be benefiting from the Yellow Pages thatrsquos great ndash as long as they balance their budget accordingly for this type of media Chances are

Yellow Pages marketing wonrsquot sustain itself much longer so be prepared to move marketing dollars online in the near future There are also many companies that rely on referral customers and word-of-mouth marketing but when potential customers hear about your business they are likely to look your company up online first and you need to make sure yoursquore showing up

Where to begin

For those businesses looking to get their feet wet in online marketing consider starting with basic search engine optimization (SEO) For example ensure that the services you provide are all listed on your Website especially in any headers Same goes for any areas you service ndash Be sure to list those as well (but donrsquot overdo it or it will look messy) Claim your business listing on Google and build up your Facebook Business Page These are all free strategies that you can use to boost your online presence

Depending on the competition in your area this might not be enough to get you on Page One of Google which is where you want to be Businesses looking to maximize their online marketing should consider advanced SEO (Meta tags inbound links) or a Pay-Per-Click service In order to compete in higher traffic target areas these are often necessities Remember all the other chimney sweeps in your area are aiming for Page One placement as well There just isnrsquot enough room for everyone

If you are busy and canrsquot spend your own time managing your online marketing there are many companies that can do it for you ndash you probably hear from them and their ldquoguaranteedrdquo results on a daily basis But be wary about which one you decide to work with Do your research and make sure you find a company you can trust At the end of the day if you have an online marketing plan and are focused on making it grow your business is in great shape

Alain Parcan is the Manager of Marketing for Market Hardware Inc (wwwMarketHardwarecom) and contributed this article Alain is experienced in the fields of Internet Marketing and small business marketing Market Hardware helps Chimney Sweep businesses compete on the Web and offers special discounts for NCSG members Ask Alain any Website or Internet Marketing question by emailing alainmarkethardwarecom or calling 888-381-6925

The Great Marketing Migration

BY ALAIN PARCAN OF MARKET HARDWARE

CSIA Update wwwCSIAorg

Publication for CSIA Certified Chimney Sweepregs

ADVERTISEMENT

INDIANAPOLIS - The United States District Court for the Northern District of Florida has issued a Permanent Injunction and Order on behalf of the Chimney Safety Institute of Americareg (CSIA) against James Joyner Absolute Chimney Sweeps Advanced Fireplace Technicians Chimney Doctor Fireplace Doctor and Orlando Chimney Doctor and any business entity performing chimney cleaning in which Joyner has an ownership interest or control

The order comes after CSIA brought legal action against Joyner in 2012 for repeated unauthorized use of CSIArsquos registered

trademarks including the CSIA Certified Chimney Sweepreg mark on websites and other marketing materials for multiple businesses

ldquoThis is a particularly satisfying victory in that this offender was using our trademark without authorization to inaccurately represent his sweeps in several states as being certified by CSIArdquo says CSIA Executive Director Mark McSweeney CAE

In a settlement agreement Joyner has paid CSIA an undisclosed sum and is indefinitely prohibited from applying for

certification from CSIA and from using CSIArsquos certification logo in conjunction with any of his current or future chimney sweeping businesses

ldquoCSIA Certified Chimney Sweeps work hard to earn and maintain their credential and we owe it to them and to the consuming public who rely on what that credential stands for to protect its legitimacy and credibilityrdquo says CSIA President John Pilger ldquoCSIA is proud of our consistent track record of enforcing the use of our valued trademarkrdquo

Federal ruling protects Chimney Safety Institute of America registered trademark from repeated unauthorized useOrder results in undisclosed settlement paid to CSIA

AlabamaDustin Doty bull The Fireplace Service Center bull Fort Payne

ArizonaAustin Retrum bull Affordable Chimeny Sweep bull Vail

CaliforniaThomas Kezas bull Chim Chiminey Sweep bull Vista

ColoradoMark Roberts bull Chimney Sweeps of America bull Littleton

ConnecticutChristopher Gonsalves bull Millstream Construction bull HebronDavid Heissenbuttel bull DMH amp Associates Inc bull WiltonChad Mitchell bull Northeastern Chimney LLC bull West Hartford

IdahoJoel King bull Kings Roofing Inc bull Mountain Home

IllinoisRichard Moore bull Jiminy Chimney Sweep amp Service bull Lake in the Hill

IndianaTom Meredith bull SaverSystems bull Richmond

KentuckyJoshua Moore bull Mt Sterling

MarylandTJ Davis bull Clean Sweep of AA Co Inc bull MillersvilleBrandon Mowell bull Magic Mountain Inc bull ThurmontChris Anderson bull Monocacy Chimney Care bull MyersvilleBrandon Green bull Monocacy Chimney Care bull Myersville

MassachusettsKevin Cabral bull Ash Away Hearth amp Chimney bull Dartmouth

MissouriBill Bonney bull Bill Bonney Chimney Sweep Service bull Jackson

New HampshireJoseph E Olisky Jr bull Tom Cady Chimney Sweep LLC bull Lebanon

New JerseyRaymond Bond bull Mercer County Chimney

Services bull HamiltonNorth DakotaAnthony Bach bull Cinderfellarsquos bull LidgerwoodOhioTom Rhine bull Chim Cheroo Chimney Sweeps bull GreenwichMichael Lentz bull Eastside Fireplace amp Contracting bull CygnetRobert Wickard bull Eastside Fireplace amp Contracting bull Cygnet

OregonEric Johnston bull American Chimney amp Masonry Inc bull PortlandBryan Wright bull American Chimney amp Masonry Inc bull Portland

PennsylvaniaRon Renninger bull Chester County Hearth amp Home bull Elverson

VirginiaChris Prouty bull Proutyrsquos Chimney Sweep Inc bull Leesburg

WisconsinBrad Freimuth bull The Chimney Guy LLC bull MenashaLuke Maynard bull The Chimney Guy LLC bull Menasha

Congratulations to Our New CSIA Certified Chimney Sweeps

October 12 2012

From Mark McSweeney CAE

Executive Director of the Chimney Safety Institute of America

and the National Chimney Sweep Guild

Earlier this morning NBCrsquos Today Show aired a segment featuring

an undercover investigation on chimney sweeps The Today Show

ldquostingrdquo operation took place at a home in the Northeast where

chimney sweeps were called in for a routine sweeping When

sweeps did not provide a thorough inspection of the homersquos

chimney when recommending repairs or service Today Show

reporters and producers confronted them about their tactics

Ashley Eldridge Chimney Safety Institute of America (CSIA)rsquos

Director of Education served as the lead technical expert for the

segment In his role as Director of Education Ashley is responsible

for the administration of the CSIA Certified Chimney Sweepreg

credentialing program and is a regular spokesperson for CSIA

When presented with the opportunity to participate we knew that

it was our responsibility to help educate the public about what to

expect when hiring a chimney sweep for regular maintenance It is

CSIArsquos mission is to encourage public awareness of issues relating

to chimney and venting performance and safety This segment

serves as a great reminder that homeowners need to do their

homework before inviting contractors into their home

In response to the segment both the Chimney Safety Institute

of America and the National Chimney Sweep Guild have issued

statements to the media introducing the organizationsrsquo programs

as the standard for the industry and outlining steps to take to

verify industry memberships and credentials We believe that the

segment on the Today Show and the industryrsquos response to the

segment will open the door for continued conversations about how

to hire a qualified ethical chimney professional

We encourage you to take this opportunity to proactively share

your experience and credentials with your customers Just like

in any service industry while there may be a few bad apples we

know there are far more of you out there who bring a high level of

professionalism and ethical accountability to the trade To confidently

demonstrate to the consumer that you are among the best of the

best here are a few ways that you can set yourself apart

An Open Letter to the Chimney Service Industry

bull Verify that your contact information is accurate and up-to-date

online at wwwNCSGorg andor wwwCSIAorg

bull Verify that your membership and credentials are accurate and

up-to-date on your own website

bull Invite your customers to verify your memberships and

credentials online at wwwNCSGorg andor wwwCSIAorg

Doing so helps to diminish the impact of competitors who

falsely claim to have those same credentials

bull Provide your customers with references

bull Have a valid certificate of insurance available upon request

bull If your company is a member of NCSG remind your

customers that you have signed the NCSG Code of Ethics

bull If you have CSIA Certified Chimney Sweeps on staff remind

your customers that each individual has signed the CSIA Code

of Ethics and be sure that they are each carrying their photo

identification cards

Both the National Chimney Sweep Guild and the Chimney

Safety Institute of America are here to support the industry

by reminding homeowners of the need for annual chimney

inspections and to help homeowners make informed decisions

about the professionals who will perform those services We

believe that our media outreach brings awareness to these

issues and hope that you through your affiliation with NCSG

and CSIA will benefit from more informed customers

All the best for a safe and successful season

Mark T McSweeney CAE

Executive Director

National Chimney Sweep Guild wwwncsgorg

Office (317) 837-1500 Fax (317) 837-5365

Chimney Safety Institute of America wwwcsiaorg

Office (317) 837-5362 Fax (317) 837-5365

NCSG and CSIA Partners in the Future of Chimneys amp Venting

in America

ADVERTISEMENT

QR code generated on httpqrcodelittleidiotbe

Now you can access more of the industryrsquos favorite seminars in a self-paced online format Itrsquos easy with CSIArsquos eLearning program mdash offered every week

Need to renew your CSIA Certified Chimney Sweep credential You

can now earn all of the CEUs entirely online We offer individual

sessions in affordable bundles so you can earn just the CEUs you

need $39 per session $99 for 3 sessions or $149 for 5 sessions

Ready to get started Learn more and register right now

W W W C S I A O R G E L E A R N I N G( 3 1 7 ) 8 3 7 - 5 3 6 2

Good for you your business and your busy schedule

Online review sessions also available weekly

Now you can access more of the industryrsquos favorite seminars in a self-paced online format Itrsquos easy with CSIArsquos eLearning program mdash offered every week

Need to renew your CSIA Certified Chimney Sweep credential You

can now earn all of the CEUs entirely online We offer individual

sessions in affordable bundles so you can earn just the CEUs you

Good for you your business and your busy schedule

ADVERTISEMENT

CSIA 2013Education CalendarAs of 102212 - Schedule subject to change Please contact the Chimney Safety Institute of America prior to making travel arrangements

Register today at wwwCSIAorg or call us at (317) 837-5362

Hate to travel CSIArsquos online education is now oered weeklyCSIA Certication Review Sessions Chimney Physics Lining Masonry with Stainless Steel and eLearning

The CSIA Technology Center is located near Indianapolis Indiana

National Chimney Sweep Training School April 29 ndash May 4 2013 | CSIA Technology Center

June 24 ndash 29 2013 | CSIA Technology Center

August 12 ndash 17 2013 | CSIA Technology Center

September 30 ndash October 5 2013 | CSIA Technology Center

Fundamentals of sweeping and inspection of chimney systems equipment operation health and safety considerations and step-by-step instruction in codes clearances standards and practices

Installing and Troubleshooting Gas Hearth AppliancesJuly 15ndash19 2013 | CSIA Technology Center

Service and installation including appliance standards combustion requirements pipe sizing and installation troubleshooting carbon monoxide testing and fuel conversion

CEUs 4-T 4-CS 4-HS 4-CL NFI CEUs 16 T

Chimney Physics March 4-5 2013 | CSIA Technology Center

Diagnosis and resolution of chimney performance problems solving air pressure problems identifying the symptoms of indoor air pollutants

determining combustion air requirements for vented appliances in a two-day in-person formatCSIA CEUs 3-T 3-CS 3-HS 3-CL NFI CEUs 4 E

Inspection and Report WritingMay 16ndash17 2013 | CSIA Technology Center

Chimney inspections and evaluations report writing including regional and environmental

inuences eective photo documentation digital organization and administrative procedures

CSIA Certied Chimney Sweepreg Review amp ExamJanuary 25 2013 | Jamison Masonry Restoration - Oreland PA

February 8 2013 | CSIA Technology Center

March 15 2013 | Orlando FL

April 3 2013 | Branson MO

April 26 2013 | Manchester NH

May 3 2013 | Scranton PA

June 7 2011 | CSIA Technology Center

June 28 2013 | Richmond VA

July 9 2013 | Oceanside CA

August 2 2013 | CSIA Technology Center

August 9 2013 | Kansas City MO

September 13 2013 | Atlantic City NJ

October 18 2013 | Latham NY

November 15 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the exams The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125-CS 125-HS 125 CL NFI CEUs 6 T

| CSIA Technology Center

CSIA Certied Dryer Exhaust Technicianreg Review February 7 2013 | Arlington VA

April 3 2013 | Branson MO

August 1 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the CSIA Certied Dryer Exhaust Technicianreg exam The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125 CS 1-HS 1-CL NFI CEUs 4 E

NOVEMBER 12 SWEEPING 25

ProgressiveProgressivePerksBY DEBBIE CORNELIUS

MEMBERSHIP DEVELOPMENT COORDINATOR

Cheaper ndash Is It Always Better

A few years ago one of the NCSG Board members decided to change his general liability insurance from Stratus Insurance now known as Veracity Insurance Solutions to a local agent who was able to get them general liability insurance for less money than his company was paying through Stratus Unfortunately he had a claim and found he was not covered properly The claim was denied costing them Shortly after he renewed coverage through Stratus and has been with them ever since

So often we have a tendency to only look at what it is going to cost us that we donrsquot read the fine print to see just exactly what the product wersquore buying entails and covers There are some very important items you need to make sure your current policy covers

bull Are you covered for incidents involving creosote andor sootbull Are you classified correctly to reflect the work you performbull Does your current policy provide coverage for inspectionsbull Are your limits of liability adequate

Veracity Insurance Solutions includes coverage for creosote in their insurance package This package also includes installationtool coverage that covers the owner and employeersquos tools as well as equipmentproduct the insured is contracted to install

If you prefer to deal with a person who handles your auto and other personal insurance Veracity will be happy to work with your local insurance agent

and it wonrsquot cost you any extra Contact Veracity today to see how they can meet your needs

Chelsea Ciena Program UnderwriterVeracity Insurance Solutions866-395-1308Chelseaveracityinscom

Made in the USA | Est 1998 | 8003352534 | whitecapscom

Wood amp Pellet Stoves and InsertsWe have a wide range of wood amp pellet stoves to fit any application In stock ready to ship Order by 3 PM EST and it ships the same day

NXT- I Wood Stove FP - 45 Pellet Stove

MonacoWood Burning Fireplace

XTD 15 IWood Insert

Purchase any Flame Stove or Insert between now and 123112 and receive a free grillgriddle or firewood moisture meter

OR

FREE WITHPURCHASE

CSIA 2013Education CalendarAs of 102212 - Schedule subject to change Please contact the Chimney Safety Institute of America prior to making travel arrangements

Register today at wwwCSIAorg or call us at (317) 837-5362

Hate to travel CSIArsquos online education is now oered weeklyCSIA Certication Review Sessions Chimney Physics Lining Masonry with Stainless Steel and eLearning

The CSIA Technology Center is located near Indianapolis Indiana

National Chimney Sweep Training School April 29 ndash May 4 2013 | CSIA Technology Center

June 24 ndash 29 2013 | CSIA Technology Center

August 12 ndash 17 2013 | CSIA Technology Center

September 30 ndash October 5 2013 | CSIA Technology Center

Fundamentals of sweeping and inspection of chimney systems equipment operation health and safety considerations and step-by-step instruction in codes clearances standards and practices

Installing and Troubleshooting Gas Hearth AppliancesJuly 15ndash19 2013 | CSIA Technology Center

Service and installation including appliance standards combustion requirements pipe sizing and installation troubleshooting carbon monoxide testing and fuel conversion

CEUs 4-T 4-CS 4-HS 4-CL NFI CEUs 16 T

Chimney Physics March 4-5 2013 | CSIA Technology Center

Diagnosis and resolution of chimney performance problems solving air pressure problems identifying the symptoms of indoor air pollutants

determining combustion air requirements for vented appliances in a two-day in-person formatCSIA CEUs 3-T 3-CS 3-HS 3-CL NFI CEUs 4 E

Inspection and Report WritingMay 16ndash17 2013 | CSIA Technology Center

Chimney inspections and evaluations report writing including regional and environmental

inuences eective photo documentation digital organization and administrative procedures

CSIA Certied Chimney Sweepreg Review amp ExamJanuary 25 2013 | Jamison Masonry Restoration - Oreland PA

February 8 2013 | CSIA Technology Center

March 15 2013 | Orlando FL

April 3 2013 | Branson MO

April 26 2013 | Manchester NH

May 3 2013 | Scranton PA

June 7 2011 | CSIA Technology Center

June 28 2013 | Richmond VA

July 9 2013 | Oceanside CA

August 2 2013 | CSIA Technology Center

August 9 2013 | Kansas City MO

September 13 2013 | Atlantic City NJ

October 18 2013 | Latham NY

November 15 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the exams The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125-CS 125-HS 125 CL NFI CEUs 6 T

CSIA Certied Dryer Exhaust Technicianreg Review February 7 2013 | Arlington VA

April 3 2013 | Branson MO

August 1 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the CSIA Certied Dryer Exhaust Technicianreg exam The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125 CS 1-HS 1-CL NFI CEUs 4 E

26 SWEEPING NOVEMBER 12

REGION 5

REGION 6

NCSG Charter Members

Paul Bourque Huntsville AL

Don Leavitt San Diego CA

David Harris Broken Arrow Oklahoma

Dan Wheeler Santa Rosa CA

John Cline Menlo Park CA

Dale Meisinger N Augusta SC

Alan Hisey St Louis MO

Eva B Horton Greenwich CT

Harry Richart Hasbrouck Heights NJ

NewNCSGNewNCSGMembers

REGION 2

REGION 1

REGION 4

REGION 3

NCSG REGIONS

REGION 1

Connecticut Vermont Massachusetts New York Maine Rhode Island New Hampshire

REGION 2

Delaware District of Columbia Maryland New Jersey Pennsylvania

REGION 3

Alabama Florida Georgia Mississippi North Carolina South Carolina Tennessee Virginia West Virginia

REGION 4

Illinois Indiana Kentucky Michigan Missouri Ohio

REGION 5

Arkansas Colorado Iowa Kansas Louisiana Minnesota Nebraska New Mexico North Dakota Oklahoma South Dakota Texas Wisconsin

REGION 6

Alaska Arizona California Hawaii Idaho Montana Nevada Oregon Utah Washington Wyoming

CONNECTICUTLorenzo Costa bull Diamond Duct Inc bull LindenhurstBernadette A Singh bull Wellworth Maintenance Corp bull BayshoreWesley J Harvey bull Harvey Wesley J bull Eden

MARYLANDGary Clift bull Fire-Safe Chimney SweepsGT Clift Inc bull Pasadena

PENNSYLVANIAH Richard Garten bull Above All Chimney Sweeps bull Seasterville

NEW JERSEYRaymond Bond bull Mercer County Chimney Services bull Hamilton

GEORGIAArvydas Didas bull Atlanta Chimney Worx LLC bull AtlantaJonathan Clements bull Atlanta Fireplace Specialists bull Atlanta

ILLINOISRichard M Moore bull Jiminy Chimney Sweep amp Service bull Lake in the Hills

OHIOMichael Lentz bull Eastside Fireplace amp Contracting bull CygnetKenneth Jackson bull 360 Home ServicesFireplace Pros bull Columbus

MICHIGANDustin Meyers bull Grand Rapids Air Duct amp Chimney bull Comstock

TEXASWilliam Vehon bull 1st Choice Chimney LLC bull Flower Mound

COLORADOSean Peck bull Ashes Away LLC bull Durango

CALIFORNIA Erik Hvolboll bull Carmichael Chimney Sweep bull SacramentoSteve Adcock bull Able Hearth and Home bull Antioch

NOVEMBER 12 SWEEPING 27

The 2012 ndash 2013 offers are being added daily in the ldquoMembers Onlyrdquo section of the NCSG website at wwwNCSGorg So start checking for these new offers each week These coupons will be good until June 30 2013

Airjet Division of Continental Industries bull Alpha American Company bull Condar Company bull Copperfield Chimney Supply bull Duct Cleanersrsquo Supply bull Dynacote LLC bull Earthcore Industries LLC bull ENERVEX Inc bull Firesafe Industries bull Fireside Distributors bull HY-C

Company bull Lifetime Chimney Supply bull Lindemann Chimney Supply bull Matters of the Hearth bull Meyer Machine amp Equipment bull National Chimney Supply bull Olympia Chimney Supply bull SaverSystems bull Smoktite LLC bull SNEWS ndash The Chimney Sweep News bull

Stove Builder International Inc (SBI) bull Ventech Industries Inc bull Wakefield Brush bull Wohler USA Inc bull Z-Flex

These are just a few of the many offers available to you as a member of the National Chimney Sweep Guild Visit wwwNCSGorg to learn more and to start saving

2012 ndash 2013 SWEEPS ADVANTAGE COUPON PROGRAM

Referral Reward for Non-Profits

Your non-profit can benefit when new NCSG Members mention your organization under Item 2 ldquoWho referred you to the NCSGrdquo on the NCSG membership application or you may send an email to membershipncsgorg and request that NCSG membership information be sent on your behalf to companies who should join Please provide the complete contact information ie name address telephone number and email address if available

Eligible Organizations Non-profit organizations (ie State and Regional Chimney Sweep Guilds HPBA Affiliates)

Referral Reward $100 per New NCSG Voting or Dual Member

Reward Earned Upon receipt of NCSG membership application and payment (full or first installment)

Reward Paid Paid to the organization within 10 business days of receipt of membership application and payment

New Member - Has not been a member of the NCSG for at least two (2) years

Airjet Div of Continental Industries

SAVE UP TO $13150 off Suggested Retail of any 8-inch All Fuel Decorative Chimney

Housing Kits

SAVE UP TO $11150 off Suggested Retail of any 6-inch All Fuel Decorative Chimney

Housing Kits

SAVE UP TO $10850 off Suggested Retail of any B-Vent (Gas) Decorative Chimney

Housing Kits ndash 48rdquo by 17rdquosquare

SAVE UP TO $9150 off Suggested Retail of any B-Vent (Gas) Decorative Chimney

Housing Kits ndash 36rdquo by 17rdquo square

CONDAR COMPANY

SAVE UP TO 4040 OFF Retail for Condar Custom-made Mesh Fireplace Screens for big

and odd size installs

SAVE UP TO $75FREE Design Service on a Condar Custom- Designed Stovepipe

Thermometer

SAVE UP TO ndashSavings Vary FREE shipping and a FREE pair of black screen pulls when you buy Condar Mesh Fireplace Screens (in stock sizes of 16rdquo to 36rdquo height)

Matters of the Hearth

SAVE UP TO $250 $250 off your first Quali-Fyre Purchase

SAVE UP TO $300 FREE shipping on first purchase

SAVE UP TO $250 FREE upgrade to a red firebrick interior

Effective September 1 2012

28 SWEEPING NOVEMBER 12

Congratulations - you all have accomplishments You support your family your employees and their families your vendors and you provide comfort and safety for your customers

So why do I run into far too many business owners who seem to have the ldquoWhat is your business worthrdquo question hanging over them like ominous rain clouds forming on the horizon

Do you feel pressure to increase the value of your business without fully understanding why what to do how to do it and when to do it

You have the opportunity to take your business and your life into any direction you choose So letrsquos start with the why ndash why are you in business today

Do you just love what you do Is your business a place to escape from issues you donrsquot want to deal with Do you need to continue to build wealth for retirement Does your why include consideration for family partners or co-owners or key employees or customers

For most the decision to sell or keep a business in the family is for retirement reasons It could also be to transition into a new business or career change such as a transition into a smaller

less stressful business or consulting role Perhaps you are seeking more diversity or less risk in your assets

Take out a piece of paper and write down your rdquowhysrdquo You may find that this does not take long to complete and can take a load off of your mind

Now what can you do Take a second piece of paper and write down why you would want to pass on or sell your business This is a great exercise to complete

You may uncover concerns about burning out becoming ill or injured lawsuits regulation or a host of other issues that just are not fun to deal with Are these concerns sapping your energy preventing you from making positive contributions to your business

Everyone has this tradeoff ndash life versus business Is giving up your life for your business worth it

At this point it is easy to fall into a pessimistic trap ndash get depressed and stop the process Or worse start blaming other people and become paralyzed in your day to day activities Have others told you that you have been a bit grumpy or tense lately

Business Valuation ndash Why What How When

BY BRIAN NOE CHFCreg CLTC

NOVEMBER 12 SWEEPING 29

Now is the time to take out a third piece of paper and write up a gratitude list What are you grateful for You should easily be able to come up with at least 100 people activities memories accomplishments and the beat goes on

Your gratitude list should enable you to throw the lsquopessimistic whysrsquo out the window and move on to a life you can look forward to

How do you want to live your life after you leave your business What are your financial requirements to achieve your goals This may seem like an arduous task but can be completed in just several hours with the right approach

Wouldnrsquot it be great if you found out you are in a position to lsquoretirersquo or lsquotransitionrsquo to a new endeavor NOW with little effort

The freedom to know what you want to do and what you need to do to fulfill it should give you your emotional time and enthusiasm back to move on to developing and implementing a plan

How to do what you need to do is a set of circumstances that is unique to you We do not have the space here to include even the basics of business and life valuation 101

The recommendation I want to make is to start this process NOW It will only take a few hours to answer the why questions ndash and only several hours more to determine what you need to do to achieve your why

Start the above and you can start to see the day when you your family and important others are finally rewarded for all of your hard work and sacrifice

Let Life Happen ndash Enjoy It

About the Author Brian Noe of MW Financial Group Ltd was a guest speaker at the NCSG 2011 convention held in Hartford CT where he discussed How to Get Out of Business and The Economy and Animal Spirits Brian has a son Eric who served four years in the US Army Eric is ranked first in his class with a degree in Computer Science is working in his field and plans on attending graduate school in 2013 His daughter Kara recently graduated undergraduate school with distinction and is planning to attend graduate school to become a Physiciansrsquo Assistant Brian thoroughly enjoys helping others spend more time with their families and friends while becoming financially successful He can be reached at (860) 606-0834 or Brian_NoeMWFinancialcom

hellip when opportunity calls we answer 1-800-875-8118

wwwcomnetmessagecom

Benefits of Answering Service

Award Winning Telephone Agents

Never Miss A Call

Better Time Management

Appointment Scheduling

Affordable

NCSG Innovation 2013 bull April 4-7 bull Branson MO

Company___________________________________ Address ____________________________________ City State ZIP ________________________________ Phone ______________________________________Fax ________________________________________Email _____________________________________ Check here to opt-in to email from exhibitors

REGISTRANT INFORMATION Please write name as you would like it to appear on your badge Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________ Registration Total $ ___________________

Showboat Branson Belle Tickets ($29each) Qty _______ Cruise Total $ ___________________ 2013 Convention Patch ($3each - Pickup on-site) Qty ________ Patch Total $ ___________________ PROMO CODE ___________________ $ ___________________

Payment Method Check ___________________ Visa MC AmEx

Account __________________________________ Card Security Code _____________ Exp __________Name on Card _______________________________ Signature ___________________________________

PAYMENT INFORMATION

GRAND TOTAL

For Office Use Only O2CR C2F AUTH _______________OrgID ________________ Profile ID ___________________RECrsquoD BY _____________ DATE ______________________

Advanced convention registation closes March 14

STANDARD RATES

Until 1913

11013- 21413

After21413

Primary $499 $549 $599Spouse 299 349 3991st Additional 449 499 5492nd Additional 399 449 4993+ Additional 349 399 449Single Day 279 279 279Banquet Only 89 89 89Tradeshow Only 79 79 79Child banquet tickets are available for kids 12 and under

NCSG MEMBER RATES

Until 1913

11013- 21413

After21413

Primary $399 $449 $499Spouse 199 249 2991st Additional 349 399 4492nd Additional 299 349 3993+ Additional 249 299 349Single Day 179 179 179Banquet Only 69 69 69Tradeshow Only 49 49 49Senior Members $100 $100 $100

MAIL TO National Chimney Sweep Guild 2155 Commercial Drive Plainfield IN 46168

FAX TO (317) 837-5365 CALL (317) 837-1500

REGISTER ONLINE NCSGorginnovationNCSG also accepts direct debit payments

Please contact Candice Bradbury at (317) 837-1500 or cbradburyncsgorg for more information

Cancellations must be made in writing and sent toNCSG 2155 Commercial Drive Plainfield IN 46168

Refund Policy Prior to 1913 90 11013-21413 75 No refunds are available after 21413

Chartered Cruise and Dinner ShowShowboat Branson Belle

-- Additional Registration Required --$29person - Join us aboard the Showboat

Branson Belle on the evening of April 4 for the spectacular ldquoMade in the USArdquo dinner show and a two-hour cruise on Table Rock Lake

No matter how you define success you will find something at NCSG Innovation 2013 that will stretch your imagination test your technical abilities and get that light bulb over your head to appear

From many perspectives one common theme has tied together all of NCSGrsquos convention and trade show events That theme is innovation Innovation is ldquodoing outside of the boxrdquo to make both work and personal lives more comfortable and enjoyable American chimney service businesses must remain on the cutting edge of innovation and our convention is your ticket to a more successful future

About BransonThe NCSG Innovation 2013 Convention and Trade Show will be held at the Chateau on the Lake in Branson Missouri Branson is located 40 miles south of Springfield and nestled in the heart of the Ozark Mountains Southwest Missouri is home of some of the most picturesque and breathtaking natural views in the country Rest assured we realize that we may have a little competition for our attendeesrsquo attention and wersquore working on creative ways to keep them engaged and on the tradeshow floor

About Chateau on the LakeThe Chateau on the Lake Resort Spa amp Convention Center in Branson Missouri is perfect for all kinds of stays Pack up the family - small dog included - and come for a vacation No matter what type of get-away you seek our extraordinary ldquoCastle in the Ozarksrdquo is here for you

Chateau on the Lake in Branson is the only AAA Four-Diamond Lake Resort in Missouri It has complimentary indoor and outdoor parking three amazing res-taurants first class relaxation at Spa Chateau and a full service Marina on Table Rock Lake

Hotel reservations are now being accepted for NCSG Innovation 2013 at Chateau on the Lake in Branson MO Just call 1-888-333-LAKE (5253) and mention that yoursquore with the National Chimney Sweep Guild to lock in rates starting at $129 for a mountain view and $134 for a lake view

NCSG Innovation 2013April 4-7 at Chateau on the Lake in Branson MO

For more info visit wwwNCSGorginnovation

Chartered Cruise and ldquoMade in the USArdquo Dinner Show

Showboat Branson Belle -- Additional $29person Registration Required --

Join fellow sweeps and industry friends for a two-hour chartered dinner cruise aboard the Showboat Branson Belle The eveningrsquos entertainment is a show called Made In The USA featuring Janice Martin the worldrsquos only aerial violinist and the five-member all-male vocal group The ShowMen in a patriotic musical tribute to America NCSG Innovation 2013 attendees and guests can experience this ALL-IN-ONE dinner show and cruise at a significantly discounted rate which has been even further discounted through a generous sponsorship from Olympia Chimney Supply Chartered Cruise and Dinner Show tickets are available for an additional fee ($29person) through the regular registration process

NCSG Innovation 2013 bull April 4-7 bull Branson MO

Company___________________________________ Address ____________________________________ City State ZIP ________________________________ Phone ______________________________________Fax ________________________________________Email _____________________________________ Check here to opt-in to email from exhibitors

REGISTRANT INFORMATION Please write name as you would like it to appear on your badge Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________ Registration Total $ ___________________

Showboat Branson Belle Tickets ($29each) Qty _______ Cruise Total $ ___________________ 2013 Convention Patch ($3each - Pickup on-site) Qty ________ Patch Total $ ___________________ PROMO CODE ___________________ $ ___________________

Payment Method Check ___________________ Visa MC AmEx

Account __________________________________ Card Security Code _____________ Exp __________Name on Card _______________________________ Signature ___________________________________

PAYMENT INFORMATION

GRAND TOTAL

For Office Use Only O2CR C2F AUTH _______________OrgID ________________ Profile ID ___________________RECrsquoD BY _____________ DATE ______________________

Advanced convention registation closes March 14

STANDARD RATES

Until 1913

11013- 21413

After21413

Primary $499 $549 $599Spouse 299 349 3991st Additional 449 499 5492nd Additional 399 449 4993+ Additional 349 399 449Single Day 279 279 279Banquet Only 89 89 89Tradeshow Only 79 79 79Child banquet tickets are available for kids 12 and under

NCSG MEMBER RATES

Until 1913

11013- 21413

After21413

Primary $399 $449 $499Spouse 199 249 2991st Additional 349 399 4492nd Additional 299 349 3993+ Additional 249 299 349Single Day 179 179 179Banquet Only 69 69 69Tradeshow Only 49 49 49Senior Members $100 $100 $100

MAIL TO National Chimney Sweep Guild 2155 Commercial Drive Plainfield IN 46168

FAX TO (317) 837-5365 CALL (317) 837-1500

REGISTER ONLINE NCSGorginnovationNCSG also accepts direct debit payments

Please contact Candice Bradbury at (317) 837-1500 or cbradburyncsgorg for more information

Cancellations must be made in writing and sent toNCSG 2155 Commercial Drive Plainfield IN 46168

Refund Policy Prior to 1913 90 11013-21413 75 No refunds are available after 21413

Chartered Cruise and Dinner ShowShowboat Branson Belle

-- Additional Registration Required --$29person - Join us aboard the Showboat

Branson Belle on the evening of April 4 for the spectacular ldquoMade in the USArdquo dinner show and a two-hour cruise on Table Rock Lake

No matter how you define success you will find something at NCSG Innovation 2013 that will stretch your imagination test your technical abilities and get that light bulb over your head to appear

From many perspectives one common theme has tied together all of NCSGrsquos convention and trade show events That theme is innovation Innovation is ldquodoing outside of the boxrdquo to make both work and personal lives more comfortable and enjoyable American chimney service businesses must remain on the cutting edge of innovation and our convention is your ticket to a more successful future

About BransonThe NCSG Innovation 2013 Convention and Trade Show will be held at the Chateau on the Lake in Branson Missouri Branson is located 40 miles south of Springfield and nestled in the heart of the Ozark Mountains Southwest Missouri is home of some of the most picturesque and breathtaking natural views in the country Rest assured we realize that we may have a little competition for our attendeesrsquo attention and wersquore working on creative ways to keep them engaged and on the tradeshow floor

About Chateau on the LakeThe Chateau on the Lake Resort Spa amp Convention Center in Branson Missouri is perfect for all kinds of stays Pack up the family - small dog included - and come for a vacation No matter what type of get-away you seek our extraordinary ldquoCastle in the Ozarksrdquo is here for you

Chateau on the Lake in Branson is the only AAA Four-Diamond Lake Resort in Missouri It has complimentary indoor and outdoor parking three amazing res-taurants first class relaxation at Spa Chateau and a full service Marina on Table Rock Lake

Hotel reservations are now being accepted for NCSG Innovation 2013 at Chateau on the Lake in Branson MO Just call 1-888-333-LAKE (5253) and mention that yoursquore with the National Chimney Sweep Guild to lock in rates starting at $129 for a mountain view and $134 for a lake view

NCSG Innovation 2013April 4-7 at Chateau on the Lake in Branson MO

For more info visit wwwNCSGorginnovation

Chartered Cruise and ldquoMade in the USArdquo Dinner Show

Showboat Branson Belle -- Additional $29person Registration Required --

Join fellow sweeps and industry friends for a two-hour chartered dinner cruise aboard the Showboat Branson Belle The eveningrsquos entertainment is a show called Made In The USA featuring Janice Martin the worldrsquos only aerial violinist and the five-member all-male vocal group The ShowMen in a patriotic musical tribute to America NCSG Innovation 2013 attendees and guests can experience this ALL-IN-ONE dinner show and cruise at a significantly discounted rate which has been even further discounted through a generous sponsorship from Olympia Chimney Supply Chartered Cruise and Dinner Show tickets are available for an additional fee ($29person) through the regular registration process

November 19-23 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

November 26-30 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 3-7 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 10-14 2012CSIA (online) - Chimney Physics

Dates amp Events

Please send notice of your events

for NCSG Dates amp Events listings at

mmcmahonncsgorg for inclusion here

in weekly posts to the discussion list

and online at wwwNCSGorgdates The

event must be considered educational or

informative for the industry (sales events

and open houses will not be listed)

- CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 14-19 2012AHIT Home Inspection Training CSIA Technology Center For more information please contact jhuebnerahitcom

December 17-21 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 24-28 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 31- January 4 2013CSIA (online) - Chimney Physics

- CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

January 7-11 2013CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

January 14-18 2013CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician

AND AS ALWAYS

uuml Direct Vent Pro uuml Pellet Vent Prouuml Class ADuraTech

bull Same Day Shipment bull 16 Toll Free Lines To Assist You bullbull Proud Supplier Member To The NCSG bull

Serving Sweeps for 35+ Years

LARGEST INVENTORY

LOWEST PRICES

HEADQUARTERS

Itrsquos In Stock

uuml Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ Years

Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ Years

bull Proud Supplier Member To The NCSG bull

1-866-880-3473

Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ Years

Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ Years

Class ADuraTech

Serving Sweeps for 35+ Years

32 SWEEPING NOVEMBER 12

NOVEMBER 12 SWEEPING 33

otivation Everybody wants it Just about

everything we do is affected by it Itrsquos a billion

dollar industry studied and preached by many

but truly understood and embraced by few I

myself subscribe to all sorts of blogs and article feeds related to

the topic When I go conferences I love to hear a good motivational

speaker But what truly motivates us

Irsquom guessing the answer to that question varies for all of us

Deciding what to have for dinner may be motivated by our desire

to lose weight our budget or maybe simply some food we saw on

TV Making the decision to attend a business conference may be

motivated by the speakers the topics the location or the cost Even

reading this magazine is a motivated behavior

So during this time of year when many sweeps seem to be motivated

by trying to keep up with the relative seasonal high pace of business

I decided to do a little research Not surprisingly there is no shortage

of information out there on the topic but I did run across a couple

of things that caught my attention and I thought were worthwhile to

pass along

One article in particular was written by a small business

entrepreneur (which is the first key to catching my attention) and

business coach Nancy Wurtzel She talks about both external and

internal forces that impact our motivation and the role they play in

our everyday business decisions and she encourages us to take the

time to examine those factors for each of us that truly and uniquely

make us tick

Specifically Wurtzel offers seven factors to motivate the motivational

thought process Inspiration goals networking self-reward exercise

organization and of course external stimulation from motivational

speakers and authors

What is your inspiration What are you truly interested in and

inspired by Whatever it is itrsquos critical to getting and staying

motivated If yoursquore note interested in your business you canrsquot

expect to stay motivated to succeed in it for the long term On the

other hand if you are excited about what you are doing you will be

persistent even when challenged and your energy and intensity will

help you thrive

Are you setting goals Short and long-term goal setting is vital for any

business owner This is hardly business savvy news but itrsquos amazing

how many small businesses donrsquot do this in a measurable way And

many of those that do forget to go back and review their goals to see

where they are and adjust as needed How could you possibly be

motivated if you are unsure about the direction and progress of your

company

Network whenever you can with peers and other small business

owners The isolation of working alone can be one of the most

difficult parts of entrepreneurship or frankly being the boss in any

BY MARK MCSWEENEY CAEEXECUTIVE DIRECTOR

Perspective

Worthwhile Motivation

ldquoMotivation is one of the most powerful driving forces in the workplace It can mean the difference between tremendous success and failurerdquo ndash Nancy Wurtzel

M

34 SWEEPING NOVEMBER 12

organization Gaining support from others is motivating Itrsquos hard to

move mountains by yourself However building off the energy and

inspiration of others who are in similar positions those mountains

can become merely small hills just waiting to be traveled By all

means network with other sweeps but donrsquot limit it to that Even

when businesses are not related there is a lot of common ground

between small businesses and plenty of opportunities to work

together

Reward yourself You know how hard you work Even when

you work smart you still tend to work hard Itrsquos human nature

particularly for the entrepreneurial mind But all work and no play

can be a big mistake Motivation will drop quickly of you never take

time away from the work you are doing So plan frequent rewards

for yourself They donrsquot have to be huge getaways though every once

in a while thatrsquos a good idea too And in between the rewards when

you have the inevitable bad day deal with it learn what you can

from it and then put it behind you The great Emerson said ldquoFinish

each day and be done with it You have done what you could Some

blunders and absurdities have crept in forget them as soon as you

can Tomorrow is a new day You shall begin it serenely and with too

high a spirit to be encumbered with your old nonsenserdquo

Take care of yourself Wersquove all heard that there is a powerful

connection between the mind and the body When we get busy

itrsquos easy to begin to neglect on or the other Exercise and cut back

on some of the unhealthy foods (note I didnrsquot say get rid of them

entirely that may be part of your self-reward) Exercise breaks donrsquot

have to be huge blocks of time and you donrsquot need to spend money

joining a gym or hiring a personal trainer if thatrsquos not what yoursquore

into But do something It will make you feel better and doing that

can help keep your mind fresh

Get organized Okay for those of you who have seen my desk you

know paper management is not my forte While I do keep myself

organized in other ways every once in a while I need to set aside

time to tackle the stacks and clean my desk off so that I can start

fresh I always feel better afterward Beyond the paper take a look

at opportunities to really get organized by creating business systems

that will help you streamline your operations and once you do the

ongoing challenge is to keep yourself on track by maintaining these

systems If you canrsquot do it on your own donrsquot be afraid to bring in

someone who can help you another great benefit of networking

Keep yourself motivated There is no shortage of motivational ideas

and materials out there for the taking Itrsquos hard to go through a

day without being exposed to books CDs blogs seminars videos

and more There are even apps for your smart phone So who do

you trust Who do you listen to How do you get through all the

motivational clutter out there and actually find someone who can

get you fired up about working and improving your business If you

have a business mentor get suggestions from him or her If yoursquore

networking with other small business

owners ask them what has worked

for them If they are in the same boat

you are maybe you can experiment

together

Jim Rohn says that life is worthwhile

when you learn try stay and care

Constantly challenge yourself to learn

what you can do to keep on top of

your game mentally and physically

Try your best to make a difference in

your life even when at first you donrsquot

succeed Stay in the game that you have

committed to play and see it through

And care about what you are doing

who you are doing it with and who

you are doing it for Do these things

with a passion and motivation is sure

to follow

Until next time I continue to wish you

every success

Double Locking CrimpRemains StrongYet Very Flexibl e

With No Memo ry

Strong Triple Locking CrimpHolds T ogether Even OnTough Jobs

Horizontal Sides Of CorrugationOffer Added Strengthamp Flexibility

Manufactured by CHIMNEY TECHNIQUE INC

Chim-Pro Interlock Flex

Chim-Pro Corrugated

Flex

Chim-Pro RigidADDED SAFETY EFFICIENCY AND VALUE

In Which ALL FITTINGS Are Attached With A Band Even The Tee Cap And Elbows Quick amp Simple No Drilling amp Riveting

Featuring

Visit wwwchim-prolinercom for more detailsbull 2000 Industrial Ave bull Sioux Falls SD 57104

1-800-582-1392

NOVEMBER 12 SWEEPING 35

Display Ad Index

Darwin Awards

Have you snapped a photo of a peculiar chimney in your area that made you shake your head in disbelief

Send it to Melissa Heeke at mheekencsgorg for publication in Sweeping Or mail it to NCSG 2155 Commercial Drive Plainfield IN 46168

Page Advertiser Phone Email or Website Address

34 Ahrens Chimney Technique 800-582-1392 ahrenschimneyqwestofficenet

21-24 Chimney Safety Institute of America 317-837-5362 wwwCSIAorg

17 Cobra Chimney Caps 888-463-0636 salescobrachimneycom

29 Communications Network Inc 800-875-8118 tkempercomnetmessagecom

19 Copperfield 800-247-3305 wwwcopperfieldcom

6 ENERVEX Inc 800-255-2923 infochimneyfanscom

15 Firesafe Industries Inc 800-545-6607 wwwfiresafeinccom

18 Hose Master 800-221-2319 bobdanielshosemastercom

10 ICP 508-695-7000 wwwchimneycapscom

BC Lifetime Chimney Supply LLC 877-234-7473 wwwlifetimechimneysupplycom

7 Lindemann Chimney Company 800-722-7230 wwwlindemannchimneycom

34 MC Refractory 760-956-1884 wwwmcrefractorycom

8 Meyer Machine amp Equipment 800-728-3828 wwwmeyermachinecom

4 National Chimney Supply 800-897-8481 wwwnationalchimneysupplycom

11 New England Chimney Supply 888-900-8106 wwwNECS-BEST-FLEXcom

5 Olympia Chimney Supply 800-569-1425 wwwolympiachimneycom

13 Sand Hill Wholesale 800-258-5496 wwwsandhillwholesalecom

3 Smoktite 866-439-0069 wwwsmoktitecom

32 Sweeprsquos Choice 866-880-3473 infosweepsamericacom

9 Thermocrete 866-439-0069 wwwthermocreteusacom

25 Whitecaps 800-335-2534 wwwwhitecapscom

This photo was taken by our tech Wes Thornton and we really donrsquot know what to say about it other than ldquoNo way am I getting up thererdquo

Enjoy Jessica Addams Barnhill Chimney Company Jessica Addams

36 SWEEPING NOVEMBER 12

ClassifiedsGotta chimney question Sizing Codes Call Royal Edwards Make Royal your tech department CALL NOW 813-982-0219 for on-call tech support Continuing Education special bonus ndash ask how you can get the Friday morning E-Blast for FREE CALL NOW 813-982-0219

GasVent Software for Sizing Chimneys only $195 Call 1-800-648-9523 for more info and visit wwwelitesoftcom to download a free trial version

Chimney Sweep business for sale in the Northern Rocky Mountains of New Mexico Services a large area with three ski resorts in the service area Equipment and signed three year contracts goes with the business Business is well established For pricing and other info please email your questions to ridgeriders1gmailcom

CLASSIFIED ADS FREE FOR NCSG MEMBERSMembers can run one 35 word classified free each year Regularly classified ads are $2word or $1word for NCSG members Classified ads are non-commissionable and must be pre-paid To place a classified ad please contact Megan McMahon at mmcmahonncsgorg or (317) 837-1500

Cut To Fit Refractories

NEWPRODUCT

Having trouble locating that hard to find refractory panel No problem when you use the MC Refractory Inc CUT TO FIT refractory walls Carry them on your truck cuts easily to fit most fireplaces This product is the original Tested to UL127 amp ASTM C133 standards and certified by OMNI Test Laboratories

MC Refractory Inc11435 East Santa Fe Ave Unit B bull Hesperia CA 92345

Call us Toll Free (877) Cut-2-Fit(877) 288-2348

Visit us on the web at wwwmcrefractorycom

CUSTOM PANELS AVAILABLE CALL FOR DETAILSWe also manufacture fire rings and log lighters

Do you Pre-Screen Your EmployeesLABORCHEX a valuable employment background screening service since 1985 offers discounted pricing to all NCSG members There are no set up fees or minimum orders and many results are completed within 24 hours Members will simply complete a few forms via a secure website after the applicant has authorized the screening by signing a release Results will be provided on the website and by email or fax Not only will NCSG members lower turnover costs enhance safety and security and save $$ from day one - all screenings comply with federal laws and regulations bull Lower Turnover Costsbull Reduce Negligent Hiring Issuesbull Maintain Productive Worksitesbull Enhance Safety amp Securitybull Save $$ from Day One For more information on how to take advantage of this benefit go to the ldquoMembers Onlyrdquo section of wwwNCSGorg to access member benefits and discount information

TwittercomDntMoveFirewood

TweetThatsWhatTreeSaid to spread the message

TwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewood

TweetTweetTweetTweetTweetThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid to spread the messageto spread the messageto spread the messageto spread the messageto spread the messageto spread the message

FacebookcomDontMoveFirewood

Join us on Facebook to get up-to-date information and safe burning tips

FacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewood

Join us on Facebook to get up-to-date information and safe burning tips and safe burning tips

TwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewood

FacebookcomDontMoveFirewoodFacebookcomDontMoveFirewood

Spread the word not the pest

org

National Chimney Sweep Guild2155 Commercial DrivePlainfield IN 46168

1210

NEW CUSTOMERS BUY 2 GET 1 FREEQUALITY SERVICE AND THE BEST PRICES YEAR ROUNDSingle Wall 316L 6 x 25 $288Single Wall 316L 6 x 35 $368Smooth Wall 316L 6 x 25 $313Smooth Wall 316L 6 x 35 $403FOR BULK ORDERS AND MORE SIZES

CALL 877234PIPEVisit our website wwwLifetimeChimneySupplycom

Fire Safety Improved Performance Easy and Effective Cleaning Long-term Preservation

WHY DO YOUR CUSTOMERS NEEDA LIFETIME CHIMNEY LINER

Lifetime chimney liners offer the best protection against dangerous

conditions caused by improperly vented appliances misused

wood stoves poor construction and excessive moisture They improve

draft flow are easy to clean and help extend the life of your chimney

FREESHIPPINGWITH YOUR KITPURCHASE

FREESHIPPINGWITH YOUR KITPURCHASE

Page 18: November 2012

Hose Master Invented the WheelHose Master Invented the WheelWhen It Comes to Chimney LinersWhen It Comes to Chimney Liners

1964

1983

2000

2012

Pro amp UltraProInvented UltraPro - the only patented roll-lock design light-weight liner with extreme exibility and crush resistance

Redesigned Interlocked Machine TechnologyInnovations are still the core of manufacturing exible chimney liner today

HeavyFlexInvented RectangleFlex OvalFlex and Dial-A-Flex technology

Smooth-N-LiteToday Sam has designed Smooth-N-Lite the light interlocked liner for smoothwall applications Manufactured on the same machine technology he invented in 1964

Meet Sam Foti Hose Master CEO engineer and innovator

In 1964 Sam got involved with interlocked products Identifying the problems associated with manufacturing the hose Sam redesigned the tooling and machinery to not only produce a consistent interlocked hose but to also speed-up the production

Today the results of Sams ingenuity is the technology used throughout the industry in the production of interlocked products His designs not only changed the way that stripwound hose is made but the way that it is used and perceived in the industry

redesigned the tooling and machinery to not only produce a consistent interlocked hose but to also speed-up the production

Today the results of Sams ingenuity is the technology used throughout the industry in the production of interlocked products His designs not only changed the way that stripwound hose is made but the way that it is used and perceived in the industry

SmoothNLite Adindd 2 71212 335 PM

HomeSaverreg Smooth-N-Litetrade Fills the Smoothwall Niche

5-8 Diameters Light 010 stainless strip Available in 304 and 316 stainless steel alloys Interlocked seams are easy to flex Smooth inner wall Crush resistant No memory Ideal for smoothwall application

Now smoothwall liner doesnt have to be stiff and clumsy Because HomeSavers new Smooth-N-Lite gives you smooth without the headache Nestling right into HomeSavers famous family of UltraPro Pro RoundFlex RectangleFlex OvalFlex and Dial-A-Flex liners our new 010 Smooth-N-Lite gives you the superior weight flexibility and strength you need for smooth liner applications

6 times 25 (304-Alloy)

WITH SHIPPING$36786

~Free Freight bull On orders of $1800 or morebull 65rsquo of liner liner and components ship free

Speed Service Selection 8002473305 bull wwwcopperfieldcom

SmoothNLite Adindd 3 71212 335 PM

1964

1983

2000

2012

Pro amp UltraProInvented UltraPro - the only patented roll-lock design light-weight liner with extreme exibility and crush resistance

Redesigned Interlocked Machine TechnologyInnovations are still the core of manufacturing exible chimney liner today

HeavyFlexInvented RectangleFlex OvalFlex and Dial-A-Flex technology

Smooth-N-LiteToday Sam has designed Smooth-N-Lite the light interlocked liner for smoothwall applications Manufactured on the same machine technology he invented in 1964

Meet Sam Foti Hose Master CEO engineer and innovator

In 1964 Sam got involved with interlocked products Identifying the problems associated with manufacturing the hose Sam redesigned the tooling and machinery to not only produce a consistent interlocked hose but to also speed-up the production

Today the results of Sams ingenuity is the technology used throughout the industry in the production of interlocked products His designs not only changed the way that stripwound hose is made but the way that it is used and perceived in the industry

SmoothNLite Adindd 2 71212 335 PM

HomeSaverreg Smooth-N-Litetrade Fills the Smoothwall Niche

5-8 Diameters Light 010 stainless strip Available in 304 and 316 stainless steel alloys Interlocked seams are easy to flex Smooth inner wall Crush resistant No memory Ideal for smoothwall application

Now smoothwall liner doesnt have to be stiff and clumsy Because HomeSavers new Smooth-N-Lite gives you smooth without the headache Nestling right into HomeSavers famous family of UltraPro Pro RoundFlex RectangleFlex OvalFlex and Dial-A-Flex liners our new 010 Smooth-N-Lite gives you the superior weight flexibility and strength you need for smooth liner applications

6 times 25 (304-Alloy)

WITH SHIPPING$36786

~Free Freight bull On orders of $1800 or morebull 65rsquo of liner liner and components ship free

Speed Service Selection 8002473305 bull wwwcopperfieldcom

SmoothNLite Adindd 3 71212 335 PM

20 SWEEPING NOVEMBER 12

Letrsquos start with a few questions Have you noticed the Yellow Pages have become thinner with every new release Do you come across fewer flyers for services in your area Do you see fewer ads on TV for local businesses than you did a year ago Chances are you answered lsquoyesrsquo to at least one of these

Why the migration happened

But now we know the cause ndash In 2012 the average person is far more likely to search for a service online rather than offline The Internet has made it more convenient for us to look up services and in doing so has caused a major shift in the way all businesses should market their services

When one of your customers needs your services you want them to call you In 2000 if they didnrsquot have your phone number memorized they would grab the Yellow Pages and look you up In 2012 if a customer doesnrsquot know your number off the top of their head they are likely to Google you to find your contact info If you havenrsquot made an investment to show up on Googlersquos ldquoPage Onerdquo your competitorrsquos contact information might be displayed before yours ndash even if a customer types in your exact business name

So when Mr and Mrs Smith need their chimney cleaned this fall they arenrsquot going to look up local chimney sweeps in the Yellow Pages ndash they are going to do an Internet search for chimney sweeps in their area and choose a company that seems reliable and professional This happens millions of times every day and not surprisingly has led to many businesses spending their marketing dollars online rather than investing in ldquoold schoolrdquo forms of marketing Tips on what NOT to do

Ten years ago it made perfect sense to market on billboards and in the Yellow Pages but times have changed Businesses that continue to only focus on ldquoold schoolrdquo forms of marketing will find their lead flow diminishing On the other hand successful business owners are able to adapt to changes in consumer trends and todayrsquos consumers are online

As for those companies that happen to still be benefiting from the Yellow Pages thatrsquos great ndash as long as they balance their budget accordingly for this type of media Chances are

Yellow Pages marketing wonrsquot sustain itself much longer so be prepared to move marketing dollars online in the near future There are also many companies that rely on referral customers and word-of-mouth marketing but when potential customers hear about your business they are likely to look your company up online first and you need to make sure yoursquore showing up

Where to begin

For those businesses looking to get their feet wet in online marketing consider starting with basic search engine optimization (SEO) For example ensure that the services you provide are all listed on your Website especially in any headers Same goes for any areas you service ndash Be sure to list those as well (but donrsquot overdo it or it will look messy) Claim your business listing on Google and build up your Facebook Business Page These are all free strategies that you can use to boost your online presence

Depending on the competition in your area this might not be enough to get you on Page One of Google which is where you want to be Businesses looking to maximize their online marketing should consider advanced SEO (Meta tags inbound links) or a Pay-Per-Click service In order to compete in higher traffic target areas these are often necessities Remember all the other chimney sweeps in your area are aiming for Page One placement as well There just isnrsquot enough room for everyone

If you are busy and canrsquot spend your own time managing your online marketing there are many companies that can do it for you ndash you probably hear from them and their ldquoguaranteedrdquo results on a daily basis But be wary about which one you decide to work with Do your research and make sure you find a company you can trust At the end of the day if you have an online marketing plan and are focused on making it grow your business is in great shape

Alain Parcan is the Manager of Marketing for Market Hardware Inc (wwwMarketHardwarecom) and contributed this article Alain is experienced in the fields of Internet Marketing and small business marketing Market Hardware helps Chimney Sweep businesses compete on the Web and offers special discounts for NCSG members Ask Alain any Website or Internet Marketing question by emailing alainmarkethardwarecom or calling 888-381-6925

The Great Marketing Migration

BY ALAIN PARCAN OF MARKET HARDWARE

CSIA Update wwwCSIAorg

Publication for CSIA Certified Chimney Sweepregs

ADVERTISEMENT

INDIANAPOLIS - The United States District Court for the Northern District of Florida has issued a Permanent Injunction and Order on behalf of the Chimney Safety Institute of Americareg (CSIA) against James Joyner Absolute Chimney Sweeps Advanced Fireplace Technicians Chimney Doctor Fireplace Doctor and Orlando Chimney Doctor and any business entity performing chimney cleaning in which Joyner has an ownership interest or control

The order comes after CSIA brought legal action against Joyner in 2012 for repeated unauthorized use of CSIArsquos registered

trademarks including the CSIA Certified Chimney Sweepreg mark on websites and other marketing materials for multiple businesses

ldquoThis is a particularly satisfying victory in that this offender was using our trademark without authorization to inaccurately represent his sweeps in several states as being certified by CSIArdquo says CSIA Executive Director Mark McSweeney CAE

In a settlement agreement Joyner has paid CSIA an undisclosed sum and is indefinitely prohibited from applying for

certification from CSIA and from using CSIArsquos certification logo in conjunction with any of his current or future chimney sweeping businesses

ldquoCSIA Certified Chimney Sweeps work hard to earn and maintain their credential and we owe it to them and to the consuming public who rely on what that credential stands for to protect its legitimacy and credibilityrdquo says CSIA President John Pilger ldquoCSIA is proud of our consistent track record of enforcing the use of our valued trademarkrdquo

Federal ruling protects Chimney Safety Institute of America registered trademark from repeated unauthorized useOrder results in undisclosed settlement paid to CSIA

AlabamaDustin Doty bull The Fireplace Service Center bull Fort Payne

ArizonaAustin Retrum bull Affordable Chimeny Sweep bull Vail

CaliforniaThomas Kezas bull Chim Chiminey Sweep bull Vista

ColoradoMark Roberts bull Chimney Sweeps of America bull Littleton

ConnecticutChristopher Gonsalves bull Millstream Construction bull HebronDavid Heissenbuttel bull DMH amp Associates Inc bull WiltonChad Mitchell bull Northeastern Chimney LLC bull West Hartford

IdahoJoel King bull Kings Roofing Inc bull Mountain Home

IllinoisRichard Moore bull Jiminy Chimney Sweep amp Service bull Lake in the Hill

IndianaTom Meredith bull SaverSystems bull Richmond

KentuckyJoshua Moore bull Mt Sterling

MarylandTJ Davis bull Clean Sweep of AA Co Inc bull MillersvilleBrandon Mowell bull Magic Mountain Inc bull ThurmontChris Anderson bull Monocacy Chimney Care bull MyersvilleBrandon Green bull Monocacy Chimney Care bull Myersville

MassachusettsKevin Cabral bull Ash Away Hearth amp Chimney bull Dartmouth

MissouriBill Bonney bull Bill Bonney Chimney Sweep Service bull Jackson

New HampshireJoseph E Olisky Jr bull Tom Cady Chimney Sweep LLC bull Lebanon

New JerseyRaymond Bond bull Mercer County Chimney

Services bull HamiltonNorth DakotaAnthony Bach bull Cinderfellarsquos bull LidgerwoodOhioTom Rhine bull Chim Cheroo Chimney Sweeps bull GreenwichMichael Lentz bull Eastside Fireplace amp Contracting bull CygnetRobert Wickard bull Eastside Fireplace amp Contracting bull Cygnet

OregonEric Johnston bull American Chimney amp Masonry Inc bull PortlandBryan Wright bull American Chimney amp Masonry Inc bull Portland

PennsylvaniaRon Renninger bull Chester County Hearth amp Home bull Elverson

VirginiaChris Prouty bull Proutyrsquos Chimney Sweep Inc bull Leesburg

WisconsinBrad Freimuth bull The Chimney Guy LLC bull MenashaLuke Maynard bull The Chimney Guy LLC bull Menasha

Congratulations to Our New CSIA Certified Chimney Sweeps

October 12 2012

From Mark McSweeney CAE

Executive Director of the Chimney Safety Institute of America

and the National Chimney Sweep Guild

Earlier this morning NBCrsquos Today Show aired a segment featuring

an undercover investigation on chimney sweeps The Today Show

ldquostingrdquo operation took place at a home in the Northeast where

chimney sweeps were called in for a routine sweeping When

sweeps did not provide a thorough inspection of the homersquos

chimney when recommending repairs or service Today Show

reporters and producers confronted them about their tactics

Ashley Eldridge Chimney Safety Institute of America (CSIA)rsquos

Director of Education served as the lead technical expert for the

segment In his role as Director of Education Ashley is responsible

for the administration of the CSIA Certified Chimney Sweepreg

credentialing program and is a regular spokesperson for CSIA

When presented with the opportunity to participate we knew that

it was our responsibility to help educate the public about what to

expect when hiring a chimney sweep for regular maintenance It is

CSIArsquos mission is to encourage public awareness of issues relating

to chimney and venting performance and safety This segment

serves as a great reminder that homeowners need to do their

homework before inviting contractors into their home

In response to the segment both the Chimney Safety Institute

of America and the National Chimney Sweep Guild have issued

statements to the media introducing the organizationsrsquo programs

as the standard for the industry and outlining steps to take to

verify industry memberships and credentials We believe that the

segment on the Today Show and the industryrsquos response to the

segment will open the door for continued conversations about how

to hire a qualified ethical chimney professional

We encourage you to take this opportunity to proactively share

your experience and credentials with your customers Just like

in any service industry while there may be a few bad apples we

know there are far more of you out there who bring a high level of

professionalism and ethical accountability to the trade To confidently

demonstrate to the consumer that you are among the best of the

best here are a few ways that you can set yourself apart

An Open Letter to the Chimney Service Industry

bull Verify that your contact information is accurate and up-to-date

online at wwwNCSGorg andor wwwCSIAorg

bull Verify that your membership and credentials are accurate and

up-to-date on your own website

bull Invite your customers to verify your memberships and

credentials online at wwwNCSGorg andor wwwCSIAorg

Doing so helps to diminish the impact of competitors who

falsely claim to have those same credentials

bull Provide your customers with references

bull Have a valid certificate of insurance available upon request

bull If your company is a member of NCSG remind your

customers that you have signed the NCSG Code of Ethics

bull If you have CSIA Certified Chimney Sweeps on staff remind

your customers that each individual has signed the CSIA Code

of Ethics and be sure that they are each carrying their photo

identification cards

Both the National Chimney Sweep Guild and the Chimney

Safety Institute of America are here to support the industry

by reminding homeowners of the need for annual chimney

inspections and to help homeowners make informed decisions

about the professionals who will perform those services We

believe that our media outreach brings awareness to these

issues and hope that you through your affiliation with NCSG

and CSIA will benefit from more informed customers

All the best for a safe and successful season

Mark T McSweeney CAE

Executive Director

National Chimney Sweep Guild wwwncsgorg

Office (317) 837-1500 Fax (317) 837-5365

Chimney Safety Institute of America wwwcsiaorg

Office (317) 837-5362 Fax (317) 837-5365

NCSG and CSIA Partners in the Future of Chimneys amp Venting

in America

ADVERTISEMENT

QR code generated on httpqrcodelittleidiotbe

Now you can access more of the industryrsquos favorite seminars in a self-paced online format Itrsquos easy with CSIArsquos eLearning program mdash offered every week

Need to renew your CSIA Certified Chimney Sweep credential You

can now earn all of the CEUs entirely online We offer individual

sessions in affordable bundles so you can earn just the CEUs you

need $39 per session $99 for 3 sessions or $149 for 5 sessions

Ready to get started Learn more and register right now

W W W C S I A O R G E L E A R N I N G( 3 1 7 ) 8 3 7 - 5 3 6 2

Good for you your business and your busy schedule

Online review sessions also available weekly

Now you can access more of the industryrsquos favorite seminars in a self-paced online format Itrsquos easy with CSIArsquos eLearning program mdash offered every week

Need to renew your CSIA Certified Chimney Sweep credential You

can now earn all of the CEUs entirely online We offer individual

sessions in affordable bundles so you can earn just the CEUs you

Good for you your business and your busy schedule

ADVERTISEMENT

CSIA 2013Education CalendarAs of 102212 - Schedule subject to change Please contact the Chimney Safety Institute of America prior to making travel arrangements

Register today at wwwCSIAorg or call us at (317) 837-5362

Hate to travel CSIArsquos online education is now oered weeklyCSIA Certication Review Sessions Chimney Physics Lining Masonry with Stainless Steel and eLearning

The CSIA Technology Center is located near Indianapolis Indiana

National Chimney Sweep Training School April 29 ndash May 4 2013 | CSIA Technology Center

June 24 ndash 29 2013 | CSIA Technology Center

August 12 ndash 17 2013 | CSIA Technology Center

September 30 ndash October 5 2013 | CSIA Technology Center

Fundamentals of sweeping and inspection of chimney systems equipment operation health and safety considerations and step-by-step instruction in codes clearances standards and practices

Installing and Troubleshooting Gas Hearth AppliancesJuly 15ndash19 2013 | CSIA Technology Center

Service and installation including appliance standards combustion requirements pipe sizing and installation troubleshooting carbon monoxide testing and fuel conversion

CEUs 4-T 4-CS 4-HS 4-CL NFI CEUs 16 T

Chimney Physics March 4-5 2013 | CSIA Technology Center

Diagnosis and resolution of chimney performance problems solving air pressure problems identifying the symptoms of indoor air pollutants

determining combustion air requirements for vented appliances in a two-day in-person formatCSIA CEUs 3-T 3-CS 3-HS 3-CL NFI CEUs 4 E

Inspection and Report WritingMay 16ndash17 2013 | CSIA Technology Center

Chimney inspections and evaluations report writing including regional and environmental

inuences eective photo documentation digital organization and administrative procedures

CSIA Certied Chimney Sweepreg Review amp ExamJanuary 25 2013 | Jamison Masonry Restoration - Oreland PA

February 8 2013 | CSIA Technology Center

March 15 2013 | Orlando FL

April 3 2013 | Branson MO

April 26 2013 | Manchester NH

May 3 2013 | Scranton PA

June 7 2011 | CSIA Technology Center

June 28 2013 | Richmond VA

July 9 2013 | Oceanside CA

August 2 2013 | CSIA Technology Center

August 9 2013 | Kansas City MO

September 13 2013 | Atlantic City NJ

October 18 2013 | Latham NY

November 15 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the exams The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125-CS 125-HS 125 CL NFI CEUs 6 T

| CSIA Technology Center

CSIA Certied Dryer Exhaust Technicianreg Review February 7 2013 | Arlington VA

April 3 2013 | Branson MO

August 1 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the CSIA Certied Dryer Exhaust Technicianreg exam The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125 CS 1-HS 1-CL NFI CEUs 4 E

NOVEMBER 12 SWEEPING 25

ProgressiveProgressivePerksBY DEBBIE CORNELIUS

MEMBERSHIP DEVELOPMENT COORDINATOR

Cheaper ndash Is It Always Better

A few years ago one of the NCSG Board members decided to change his general liability insurance from Stratus Insurance now known as Veracity Insurance Solutions to a local agent who was able to get them general liability insurance for less money than his company was paying through Stratus Unfortunately he had a claim and found he was not covered properly The claim was denied costing them Shortly after he renewed coverage through Stratus and has been with them ever since

So often we have a tendency to only look at what it is going to cost us that we donrsquot read the fine print to see just exactly what the product wersquore buying entails and covers There are some very important items you need to make sure your current policy covers

bull Are you covered for incidents involving creosote andor sootbull Are you classified correctly to reflect the work you performbull Does your current policy provide coverage for inspectionsbull Are your limits of liability adequate

Veracity Insurance Solutions includes coverage for creosote in their insurance package This package also includes installationtool coverage that covers the owner and employeersquos tools as well as equipmentproduct the insured is contracted to install

If you prefer to deal with a person who handles your auto and other personal insurance Veracity will be happy to work with your local insurance agent

and it wonrsquot cost you any extra Contact Veracity today to see how they can meet your needs

Chelsea Ciena Program UnderwriterVeracity Insurance Solutions866-395-1308Chelseaveracityinscom

Made in the USA | Est 1998 | 8003352534 | whitecapscom

Wood amp Pellet Stoves and InsertsWe have a wide range of wood amp pellet stoves to fit any application In stock ready to ship Order by 3 PM EST and it ships the same day

NXT- I Wood Stove FP - 45 Pellet Stove

MonacoWood Burning Fireplace

XTD 15 IWood Insert

Purchase any Flame Stove or Insert between now and 123112 and receive a free grillgriddle or firewood moisture meter

OR

FREE WITHPURCHASE

CSIA 2013Education CalendarAs of 102212 - Schedule subject to change Please contact the Chimney Safety Institute of America prior to making travel arrangements

Register today at wwwCSIAorg or call us at (317) 837-5362

Hate to travel CSIArsquos online education is now oered weeklyCSIA Certication Review Sessions Chimney Physics Lining Masonry with Stainless Steel and eLearning

The CSIA Technology Center is located near Indianapolis Indiana

National Chimney Sweep Training School April 29 ndash May 4 2013 | CSIA Technology Center

June 24 ndash 29 2013 | CSIA Technology Center

August 12 ndash 17 2013 | CSIA Technology Center

September 30 ndash October 5 2013 | CSIA Technology Center

Fundamentals of sweeping and inspection of chimney systems equipment operation health and safety considerations and step-by-step instruction in codes clearances standards and practices

Installing and Troubleshooting Gas Hearth AppliancesJuly 15ndash19 2013 | CSIA Technology Center

Service and installation including appliance standards combustion requirements pipe sizing and installation troubleshooting carbon monoxide testing and fuel conversion

CEUs 4-T 4-CS 4-HS 4-CL NFI CEUs 16 T

Chimney Physics March 4-5 2013 | CSIA Technology Center

Diagnosis and resolution of chimney performance problems solving air pressure problems identifying the symptoms of indoor air pollutants

determining combustion air requirements for vented appliances in a two-day in-person formatCSIA CEUs 3-T 3-CS 3-HS 3-CL NFI CEUs 4 E

Inspection and Report WritingMay 16ndash17 2013 | CSIA Technology Center

Chimney inspections and evaluations report writing including regional and environmental

inuences eective photo documentation digital organization and administrative procedures

CSIA Certied Chimney Sweepreg Review amp ExamJanuary 25 2013 | Jamison Masonry Restoration - Oreland PA

February 8 2013 | CSIA Technology Center

March 15 2013 | Orlando FL

April 3 2013 | Branson MO

April 26 2013 | Manchester NH

May 3 2013 | Scranton PA

June 7 2011 | CSIA Technology Center

June 28 2013 | Richmond VA

July 9 2013 | Oceanside CA

August 2 2013 | CSIA Technology Center

August 9 2013 | Kansas City MO

September 13 2013 | Atlantic City NJ

October 18 2013 | Latham NY

November 15 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the exams The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125-CS 125-HS 125 CL NFI CEUs 6 T

CSIA Certied Dryer Exhaust Technicianreg Review February 7 2013 | Arlington VA

April 3 2013 | Branson MO

August 1 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the CSIA Certied Dryer Exhaust Technicianreg exam The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125 CS 1-HS 1-CL NFI CEUs 4 E

26 SWEEPING NOVEMBER 12

REGION 5

REGION 6

NCSG Charter Members

Paul Bourque Huntsville AL

Don Leavitt San Diego CA

David Harris Broken Arrow Oklahoma

Dan Wheeler Santa Rosa CA

John Cline Menlo Park CA

Dale Meisinger N Augusta SC

Alan Hisey St Louis MO

Eva B Horton Greenwich CT

Harry Richart Hasbrouck Heights NJ

NewNCSGNewNCSGMembers

REGION 2

REGION 1

REGION 4

REGION 3

NCSG REGIONS

REGION 1

Connecticut Vermont Massachusetts New York Maine Rhode Island New Hampshire

REGION 2

Delaware District of Columbia Maryland New Jersey Pennsylvania

REGION 3

Alabama Florida Georgia Mississippi North Carolina South Carolina Tennessee Virginia West Virginia

REGION 4

Illinois Indiana Kentucky Michigan Missouri Ohio

REGION 5

Arkansas Colorado Iowa Kansas Louisiana Minnesota Nebraska New Mexico North Dakota Oklahoma South Dakota Texas Wisconsin

REGION 6

Alaska Arizona California Hawaii Idaho Montana Nevada Oregon Utah Washington Wyoming

CONNECTICUTLorenzo Costa bull Diamond Duct Inc bull LindenhurstBernadette A Singh bull Wellworth Maintenance Corp bull BayshoreWesley J Harvey bull Harvey Wesley J bull Eden

MARYLANDGary Clift bull Fire-Safe Chimney SweepsGT Clift Inc bull Pasadena

PENNSYLVANIAH Richard Garten bull Above All Chimney Sweeps bull Seasterville

NEW JERSEYRaymond Bond bull Mercer County Chimney Services bull Hamilton

GEORGIAArvydas Didas bull Atlanta Chimney Worx LLC bull AtlantaJonathan Clements bull Atlanta Fireplace Specialists bull Atlanta

ILLINOISRichard M Moore bull Jiminy Chimney Sweep amp Service bull Lake in the Hills

OHIOMichael Lentz bull Eastside Fireplace amp Contracting bull CygnetKenneth Jackson bull 360 Home ServicesFireplace Pros bull Columbus

MICHIGANDustin Meyers bull Grand Rapids Air Duct amp Chimney bull Comstock

TEXASWilliam Vehon bull 1st Choice Chimney LLC bull Flower Mound

COLORADOSean Peck bull Ashes Away LLC bull Durango

CALIFORNIA Erik Hvolboll bull Carmichael Chimney Sweep bull SacramentoSteve Adcock bull Able Hearth and Home bull Antioch

NOVEMBER 12 SWEEPING 27

The 2012 ndash 2013 offers are being added daily in the ldquoMembers Onlyrdquo section of the NCSG website at wwwNCSGorg So start checking for these new offers each week These coupons will be good until June 30 2013

Airjet Division of Continental Industries bull Alpha American Company bull Condar Company bull Copperfield Chimney Supply bull Duct Cleanersrsquo Supply bull Dynacote LLC bull Earthcore Industries LLC bull ENERVEX Inc bull Firesafe Industries bull Fireside Distributors bull HY-C

Company bull Lifetime Chimney Supply bull Lindemann Chimney Supply bull Matters of the Hearth bull Meyer Machine amp Equipment bull National Chimney Supply bull Olympia Chimney Supply bull SaverSystems bull Smoktite LLC bull SNEWS ndash The Chimney Sweep News bull

Stove Builder International Inc (SBI) bull Ventech Industries Inc bull Wakefield Brush bull Wohler USA Inc bull Z-Flex

These are just a few of the many offers available to you as a member of the National Chimney Sweep Guild Visit wwwNCSGorg to learn more and to start saving

2012 ndash 2013 SWEEPS ADVANTAGE COUPON PROGRAM

Referral Reward for Non-Profits

Your non-profit can benefit when new NCSG Members mention your organization under Item 2 ldquoWho referred you to the NCSGrdquo on the NCSG membership application or you may send an email to membershipncsgorg and request that NCSG membership information be sent on your behalf to companies who should join Please provide the complete contact information ie name address telephone number and email address if available

Eligible Organizations Non-profit organizations (ie State and Regional Chimney Sweep Guilds HPBA Affiliates)

Referral Reward $100 per New NCSG Voting or Dual Member

Reward Earned Upon receipt of NCSG membership application and payment (full or first installment)

Reward Paid Paid to the organization within 10 business days of receipt of membership application and payment

New Member - Has not been a member of the NCSG for at least two (2) years

Airjet Div of Continental Industries

SAVE UP TO $13150 off Suggested Retail of any 8-inch All Fuel Decorative Chimney

Housing Kits

SAVE UP TO $11150 off Suggested Retail of any 6-inch All Fuel Decorative Chimney

Housing Kits

SAVE UP TO $10850 off Suggested Retail of any B-Vent (Gas) Decorative Chimney

Housing Kits ndash 48rdquo by 17rdquosquare

SAVE UP TO $9150 off Suggested Retail of any B-Vent (Gas) Decorative Chimney

Housing Kits ndash 36rdquo by 17rdquo square

CONDAR COMPANY

SAVE UP TO 4040 OFF Retail for Condar Custom-made Mesh Fireplace Screens for big

and odd size installs

SAVE UP TO $75FREE Design Service on a Condar Custom- Designed Stovepipe

Thermometer

SAVE UP TO ndashSavings Vary FREE shipping and a FREE pair of black screen pulls when you buy Condar Mesh Fireplace Screens (in stock sizes of 16rdquo to 36rdquo height)

Matters of the Hearth

SAVE UP TO $250 $250 off your first Quali-Fyre Purchase

SAVE UP TO $300 FREE shipping on first purchase

SAVE UP TO $250 FREE upgrade to a red firebrick interior

Effective September 1 2012

28 SWEEPING NOVEMBER 12

Congratulations - you all have accomplishments You support your family your employees and their families your vendors and you provide comfort and safety for your customers

So why do I run into far too many business owners who seem to have the ldquoWhat is your business worthrdquo question hanging over them like ominous rain clouds forming on the horizon

Do you feel pressure to increase the value of your business without fully understanding why what to do how to do it and when to do it

You have the opportunity to take your business and your life into any direction you choose So letrsquos start with the why ndash why are you in business today

Do you just love what you do Is your business a place to escape from issues you donrsquot want to deal with Do you need to continue to build wealth for retirement Does your why include consideration for family partners or co-owners or key employees or customers

For most the decision to sell or keep a business in the family is for retirement reasons It could also be to transition into a new business or career change such as a transition into a smaller

less stressful business or consulting role Perhaps you are seeking more diversity or less risk in your assets

Take out a piece of paper and write down your rdquowhysrdquo You may find that this does not take long to complete and can take a load off of your mind

Now what can you do Take a second piece of paper and write down why you would want to pass on or sell your business This is a great exercise to complete

You may uncover concerns about burning out becoming ill or injured lawsuits regulation or a host of other issues that just are not fun to deal with Are these concerns sapping your energy preventing you from making positive contributions to your business

Everyone has this tradeoff ndash life versus business Is giving up your life for your business worth it

At this point it is easy to fall into a pessimistic trap ndash get depressed and stop the process Or worse start blaming other people and become paralyzed in your day to day activities Have others told you that you have been a bit grumpy or tense lately

Business Valuation ndash Why What How When

BY BRIAN NOE CHFCreg CLTC

NOVEMBER 12 SWEEPING 29

Now is the time to take out a third piece of paper and write up a gratitude list What are you grateful for You should easily be able to come up with at least 100 people activities memories accomplishments and the beat goes on

Your gratitude list should enable you to throw the lsquopessimistic whysrsquo out the window and move on to a life you can look forward to

How do you want to live your life after you leave your business What are your financial requirements to achieve your goals This may seem like an arduous task but can be completed in just several hours with the right approach

Wouldnrsquot it be great if you found out you are in a position to lsquoretirersquo or lsquotransitionrsquo to a new endeavor NOW with little effort

The freedom to know what you want to do and what you need to do to fulfill it should give you your emotional time and enthusiasm back to move on to developing and implementing a plan

How to do what you need to do is a set of circumstances that is unique to you We do not have the space here to include even the basics of business and life valuation 101

The recommendation I want to make is to start this process NOW It will only take a few hours to answer the why questions ndash and only several hours more to determine what you need to do to achieve your why

Start the above and you can start to see the day when you your family and important others are finally rewarded for all of your hard work and sacrifice

Let Life Happen ndash Enjoy It

About the Author Brian Noe of MW Financial Group Ltd was a guest speaker at the NCSG 2011 convention held in Hartford CT where he discussed How to Get Out of Business and The Economy and Animal Spirits Brian has a son Eric who served four years in the US Army Eric is ranked first in his class with a degree in Computer Science is working in his field and plans on attending graduate school in 2013 His daughter Kara recently graduated undergraduate school with distinction and is planning to attend graduate school to become a Physiciansrsquo Assistant Brian thoroughly enjoys helping others spend more time with their families and friends while becoming financially successful He can be reached at (860) 606-0834 or Brian_NoeMWFinancialcom

hellip when opportunity calls we answer 1-800-875-8118

wwwcomnetmessagecom

Benefits of Answering Service

Award Winning Telephone Agents

Never Miss A Call

Better Time Management

Appointment Scheduling

Affordable

NCSG Innovation 2013 bull April 4-7 bull Branson MO

Company___________________________________ Address ____________________________________ City State ZIP ________________________________ Phone ______________________________________Fax ________________________________________Email _____________________________________ Check here to opt-in to email from exhibitors

REGISTRANT INFORMATION Please write name as you would like it to appear on your badge Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________ Registration Total $ ___________________

Showboat Branson Belle Tickets ($29each) Qty _______ Cruise Total $ ___________________ 2013 Convention Patch ($3each - Pickup on-site) Qty ________ Patch Total $ ___________________ PROMO CODE ___________________ $ ___________________

Payment Method Check ___________________ Visa MC AmEx

Account __________________________________ Card Security Code _____________ Exp __________Name on Card _______________________________ Signature ___________________________________

PAYMENT INFORMATION

GRAND TOTAL

For Office Use Only O2CR C2F AUTH _______________OrgID ________________ Profile ID ___________________RECrsquoD BY _____________ DATE ______________________

Advanced convention registation closes March 14

STANDARD RATES

Until 1913

11013- 21413

After21413

Primary $499 $549 $599Spouse 299 349 3991st Additional 449 499 5492nd Additional 399 449 4993+ Additional 349 399 449Single Day 279 279 279Banquet Only 89 89 89Tradeshow Only 79 79 79Child banquet tickets are available for kids 12 and under

NCSG MEMBER RATES

Until 1913

11013- 21413

After21413

Primary $399 $449 $499Spouse 199 249 2991st Additional 349 399 4492nd Additional 299 349 3993+ Additional 249 299 349Single Day 179 179 179Banquet Only 69 69 69Tradeshow Only 49 49 49Senior Members $100 $100 $100

MAIL TO National Chimney Sweep Guild 2155 Commercial Drive Plainfield IN 46168

FAX TO (317) 837-5365 CALL (317) 837-1500

REGISTER ONLINE NCSGorginnovationNCSG also accepts direct debit payments

Please contact Candice Bradbury at (317) 837-1500 or cbradburyncsgorg for more information

Cancellations must be made in writing and sent toNCSG 2155 Commercial Drive Plainfield IN 46168

Refund Policy Prior to 1913 90 11013-21413 75 No refunds are available after 21413

Chartered Cruise and Dinner ShowShowboat Branson Belle

-- Additional Registration Required --$29person - Join us aboard the Showboat

Branson Belle on the evening of April 4 for the spectacular ldquoMade in the USArdquo dinner show and a two-hour cruise on Table Rock Lake

No matter how you define success you will find something at NCSG Innovation 2013 that will stretch your imagination test your technical abilities and get that light bulb over your head to appear

From many perspectives one common theme has tied together all of NCSGrsquos convention and trade show events That theme is innovation Innovation is ldquodoing outside of the boxrdquo to make both work and personal lives more comfortable and enjoyable American chimney service businesses must remain on the cutting edge of innovation and our convention is your ticket to a more successful future

About BransonThe NCSG Innovation 2013 Convention and Trade Show will be held at the Chateau on the Lake in Branson Missouri Branson is located 40 miles south of Springfield and nestled in the heart of the Ozark Mountains Southwest Missouri is home of some of the most picturesque and breathtaking natural views in the country Rest assured we realize that we may have a little competition for our attendeesrsquo attention and wersquore working on creative ways to keep them engaged and on the tradeshow floor

About Chateau on the LakeThe Chateau on the Lake Resort Spa amp Convention Center in Branson Missouri is perfect for all kinds of stays Pack up the family - small dog included - and come for a vacation No matter what type of get-away you seek our extraordinary ldquoCastle in the Ozarksrdquo is here for you

Chateau on the Lake in Branson is the only AAA Four-Diamond Lake Resort in Missouri It has complimentary indoor and outdoor parking three amazing res-taurants first class relaxation at Spa Chateau and a full service Marina on Table Rock Lake

Hotel reservations are now being accepted for NCSG Innovation 2013 at Chateau on the Lake in Branson MO Just call 1-888-333-LAKE (5253) and mention that yoursquore with the National Chimney Sweep Guild to lock in rates starting at $129 for a mountain view and $134 for a lake view

NCSG Innovation 2013April 4-7 at Chateau on the Lake in Branson MO

For more info visit wwwNCSGorginnovation

Chartered Cruise and ldquoMade in the USArdquo Dinner Show

Showboat Branson Belle -- Additional $29person Registration Required --

Join fellow sweeps and industry friends for a two-hour chartered dinner cruise aboard the Showboat Branson Belle The eveningrsquos entertainment is a show called Made In The USA featuring Janice Martin the worldrsquos only aerial violinist and the five-member all-male vocal group The ShowMen in a patriotic musical tribute to America NCSG Innovation 2013 attendees and guests can experience this ALL-IN-ONE dinner show and cruise at a significantly discounted rate which has been even further discounted through a generous sponsorship from Olympia Chimney Supply Chartered Cruise and Dinner Show tickets are available for an additional fee ($29person) through the regular registration process

NCSG Innovation 2013 bull April 4-7 bull Branson MO

Company___________________________________ Address ____________________________________ City State ZIP ________________________________ Phone ______________________________________Fax ________________________________________Email _____________________________________ Check here to opt-in to email from exhibitors

REGISTRANT INFORMATION Please write name as you would like it to appear on your badge Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________ Registration Total $ ___________________

Showboat Branson Belle Tickets ($29each) Qty _______ Cruise Total $ ___________________ 2013 Convention Patch ($3each - Pickup on-site) Qty ________ Patch Total $ ___________________ PROMO CODE ___________________ $ ___________________

Payment Method Check ___________________ Visa MC AmEx

Account __________________________________ Card Security Code _____________ Exp __________Name on Card _______________________________ Signature ___________________________________

PAYMENT INFORMATION

GRAND TOTAL

For Office Use Only O2CR C2F AUTH _______________OrgID ________________ Profile ID ___________________RECrsquoD BY _____________ DATE ______________________

Advanced convention registation closes March 14

STANDARD RATES

Until 1913

11013- 21413

After21413

Primary $499 $549 $599Spouse 299 349 3991st Additional 449 499 5492nd Additional 399 449 4993+ Additional 349 399 449Single Day 279 279 279Banquet Only 89 89 89Tradeshow Only 79 79 79Child banquet tickets are available for kids 12 and under

NCSG MEMBER RATES

Until 1913

11013- 21413

After21413

Primary $399 $449 $499Spouse 199 249 2991st Additional 349 399 4492nd Additional 299 349 3993+ Additional 249 299 349Single Day 179 179 179Banquet Only 69 69 69Tradeshow Only 49 49 49Senior Members $100 $100 $100

MAIL TO National Chimney Sweep Guild 2155 Commercial Drive Plainfield IN 46168

FAX TO (317) 837-5365 CALL (317) 837-1500

REGISTER ONLINE NCSGorginnovationNCSG also accepts direct debit payments

Please contact Candice Bradbury at (317) 837-1500 or cbradburyncsgorg for more information

Cancellations must be made in writing and sent toNCSG 2155 Commercial Drive Plainfield IN 46168

Refund Policy Prior to 1913 90 11013-21413 75 No refunds are available after 21413

Chartered Cruise and Dinner ShowShowboat Branson Belle

-- Additional Registration Required --$29person - Join us aboard the Showboat

Branson Belle on the evening of April 4 for the spectacular ldquoMade in the USArdquo dinner show and a two-hour cruise on Table Rock Lake

No matter how you define success you will find something at NCSG Innovation 2013 that will stretch your imagination test your technical abilities and get that light bulb over your head to appear

From many perspectives one common theme has tied together all of NCSGrsquos convention and trade show events That theme is innovation Innovation is ldquodoing outside of the boxrdquo to make both work and personal lives more comfortable and enjoyable American chimney service businesses must remain on the cutting edge of innovation and our convention is your ticket to a more successful future

About BransonThe NCSG Innovation 2013 Convention and Trade Show will be held at the Chateau on the Lake in Branson Missouri Branson is located 40 miles south of Springfield and nestled in the heart of the Ozark Mountains Southwest Missouri is home of some of the most picturesque and breathtaking natural views in the country Rest assured we realize that we may have a little competition for our attendeesrsquo attention and wersquore working on creative ways to keep them engaged and on the tradeshow floor

About Chateau on the LakeThe Chateau on the Lake Resort Spa amp Convention Center in Branson Missouri is perfect for all kinds of stays Pack up the family - small dog included - and come for a vacation No matter what type of get-away you seek our extraordinary ldquoCastle in the Ozarksrdquo is here for you

Chateau on the Lake in Branson is the only AAA Four-Diamond Lake Resort in Missouri It has complimentary indoor and outdoor parking three amazing res-taurants first class relaxation at Spa Chateau and a full service Marina on Table Rock Lake

Hotel reservations are now being accepted for NCSG Innovation 2013 at Chateau on the Lake in Branson MO Just call 1-888-333-LAKE (5253) and mention that yoursquore with the National Chimney Sweep Guild to lock in rates starting at $129 for a mountain view and $134 for a lake view

NCSG Innovation 2013April 4-7 at Chateau on the Lake in Branson MO

For more info visit wwwNCSGorginnovation

Chartered Cruise and ldquoMade in the USArdquo Dinner Show

Showboat Branson Belle -- Additional $29person Registration Required --

Join fellow sweeps and industry friends for a two-hour chartered dinner cruise aboard the Showboat Branson Belle The eveningrsquos entertainment is a show called Made In The USA featuring Janice Martin the worldrsquos only aerial violinist and the five-member all-male vocal group The ShowMen in a patriotic musical tribute to America NCSG Innovation 2013 attendees and guests can experience this ALL-IN-ONE dinner show and cruise at a significantly discounted rate which has been even further discounted through a generous sponsorship from Olympia Chimney Supply Chartered Cruise and Dinner Show tickets are available for an additional fee ($29person) through the regular registration process

November 19-23 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

November 26-30 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 3-7 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 10-14 2012CSIA (online) - Chimney Physics

Dates amp Events

Please send notice of your events

for NCSG Dates amp Events listings at

mmcmahonncsgorg for inclusion here

in weekly posts to the discussion list

and online at wwwNCSGorgdates The

event must be considered educational or

informative for the industry (sales events

and open houses will not be listed)

- CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 14-19 2012AHIT Home Inspection Training CSIA Technology Center For more information please contact jhuebnerahitcom

December 17-21 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 24-28 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 31- January 4 2013CSIA (online) - Chimney Physics

- CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

January 7-11 2013CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

January 14-18 2013CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician

AND AS ALWAYS

uuml Direct Vent Pro uuml Pellet Vent Prouuml Class ADuraTech

bull Same Day Shipment bull 16 Toll Free Lines To Assist You bullbull Proud Supplier Member To The NCSG bull

Serving Sweeps for 35+ Years

LARGEST INVENTORY

LOWEST PRICES

HEADQUARTERS

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uuml Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ Years

Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ Years

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1-866-880-3473

Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ Years

Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ Years

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Serving Sweeps for 35+ Years

32 SWEEPING NOVEMBER 12

NOVEMBER 12 SWEEPING 33

otivation Everybody wants it Just about

everything we do is affected by it Itrsquos a billion

dollar industry studied and preached by many

but truly understood and embraced by few I

myself subscribe to all sorts of blogs and article feeds related to

the topic When I go conferences I love to hear a good motivational

speaker But what truly motivates us

Irsquom guessing the answer to that question varies for all of us

Deciding what to have for dinner may be motivated by our desire

to lose weight our budget or maybe simply some food we saw on

TV Making the decision to attend a business conference may be

motivated by the speakers the topics the location or the cost Even

reading this magazine is a motivated behavior

So during this time of year when many sweeps seem to be motivated

by trying to keep up with the relative seasonal high pace of business

I decided to do a little research Not surprisingly there is no shortage

of information out there on the topic but I did run across a couple

of things that caught my attention and I thought were worthwhile to

pass along

One article in particular was written by a small business

entrepreneur (which is the first key to catching my attention) and

business coach Nancy Wurtzel She talks about both external and

internal forces that impact our motivation and the role they play in

our everyday business decisions and she encourages us to take the

time to examine those factors for each of us that truly and uniquely

make us tick

Specifically Wurtzel offers seven factors to motivate the motivational

thought process Inspiration goals networking self-reward exercise

organization and of course external stimulation from motivational

speakers and authors

What is your inspiration What are you truly interested in and

inspired by Whatever it is itrsquos critical to getting and staying

motivated If yoursquore note interested in your business you canrsquot

expect to stay motivated to succeed in it for the long term On the

other hand if you are excited about what you are doing you will be

persistent even when challenged and your energy and intensity will

help you thrive

Are you setting goals Short and long-term goal setting is vital for any

business owner This is hardly business savvy news but itrsquos amazing

how many small businesses donrsquot do this in a measurable way And

many of those that do forget to go back and review their goals to see

where they are and adjust as needed How could you possibly be

motivated if you are unsure about the direction and progress of your

company

Network whenever you can with peers and other small business

owners The isolation of working alone can be one of the most

difficult parts of entrepreneurship or frankly being the boss in any

BY MARK MCSWEENEY CAEEXECUTIVE DIRECTOR

Perspective

Worthwhile Motivation

ldquoMotivation is one of the most powerful driving forces in the workplace It can mean the difference between tremendous success and failurerdquo ndash Nancy Wurtzel

M

34 SWEEPING NOVEMBER 12

organization Gaining support from others is motivating Itrsquos hard to

move mountains by yourself However building off the energy and

inspiration of others who are in similar positions those mountains

can become merely small hills just waiting to be traveled By all

means network with other sweeps but donrsquot limit it to that Even

when businesses are not related there is a lot of common ground

between small businesses and plenty of opportunities to work

together

Reward yourself You know how hard you work Even when

you work smart you still tend to work hard Itrsquos human nature

particularly for the entrepreneurial mind But all work and no play

can be a big mistake Motivation will drop quickly of you never take

time away from the work you are doing So plan frequent rewards

for yourself They donrsquot have to be huge getaways though every once

in a while thatrsquos a good idea too And in between the rewards when

you have the inevitable bad day deal with it learn what you can

from it and then put it behind you The great Emerson said ldquoFinish

each day and be done with it You have done what you could Some

blunders and absurdities have crept in forget them as soon as you

can Tomorrow is a new day You shall begin it serenely and with too

high a spirit to be encumbered with your old nonsenserdquo

Take care of yourself Wersquove all heard that there is a powerful

connection between the mind and the body When we get busy

itrsquos easy to begin to neglect on or the other Exercise and cut back

on some of the unhealthy foods (note I didnrsquot say get rid of them

entirely that may be part of your self-reward) Exercise breaks donrsquot

have to be huge blocks of time and you donrsquot need to spend money

joining a gym or hiring a personal trainer if thatrsquos not what yoursquore

into But do something It will make you feel better and doing that

can help keep your mind fresh

Get organized Okay for those of you who have seen my desk you

know paper management is not my forte While I do keep myself

organized in other ways every once in a while I need to set aside

time to tackle the stacks and clean my desk off so that I can start

fresh I always feel better afterward Beyond the paper take a look

at opportunities to really get organized by creating business systems

that will help you streamline your operations and once you do the

ongoing challenge is to keep yourself on track by maintaining these

systems If you canrsquot do it on your own donrsquot be afraid to bring in

someone who can help you another great benefit of networking

Keep yourself motivated There is no shortage of motivational ideas

and materials out there for the taking Itrsquos hard to go through a

day without being exposed to books CDs blogs seminars videos

and more There are even apps for your smart phone So who do

you trust Who do you listen to How do you get through all the

motivational clutter out there and actually find someone who can

get you fired up about working and improving your business If you

have a business mentor get suggestions from him or her If yoursquore

networking with other small business

owners ask them what has worked

for them If they are in the same boat

you are maybe you can experiment

together

Jim Rohn says that life is worthwhile

when you learn try stay and care

Constantly challenge yourself to learn

what you can do to keep on top of

your game mentally and physically

Try your best to make a difference in

your life even when at first you donrsquot

succeed Stay in the game that you have

committed to play and see it through

And care about what you are doing

who you are doing it with and who

you are doing it for Do these things

with a passion and motivation is sure

to follow

Until next time I continue to wish you

every success

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With No Memo ry

Strong Triple Locking CrimpHolds T ogether Even OnTough Jobs

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Visit wwwchim-prolinercom for more detailsbull 2000 Industrial Ave bull Sioux Falls SD 57104

1-800-582-1392

NOVEMBER 12 SWEEPING 35

Display Ad Index

Darwin Awards

Have you snapped a photo of a peculiar chimney in your area that made you shake your head in disbelief

Send it to Melissa Heeke at mheekencsgorg for publication in Sweeping Or mail it to NCSG 2155 Commercial Drive Plainfield IN 46168

Page Advertiser Phone Email or Website Address

34 Ahrens Chimney Technique 800-582-1392 ahrenschimneyqwestofficenet

21-24 Chimney Safety Institute of America 317-837-5362 wwwCSIAorg

17 Cobra Chimney Caps 888-463-0636 salescobrachimneycom

29 Communications Network Inc 800-875-8118 tkempercomnetmessagecom

19 Copperfield 800-247-3305 wwwcopperfieldcom

6 ENERVEX Inc 800-255-2923 infochimneyfanscom

15 Firesafe Industries Inc 800-545-6607 wwwfiresafeinccom

18 Hose Master 800-221-2319 bobdanielshosemastercom

10 ICP 508-695-7000 wwwchimneycapscom

BC Lifetime Chimney Supply LLC 877-234-7473 wwwlifetimechimneysupplycom

7 Lindemann Chimney Company 800-722-7230 wwwlindemannchimneycom

34 MC Refractory 760-956-1884 wwwmcrefractorycom

8 Meyer Machine amp Equipment 800-728-3828 wwwmeyermachinecom

4 National Chimney Supply 800-897-8481 wwwnationalchimneysupplycom

11 New England Chimney Supply 888-900-8106 wwwNECS-BEST-FLEXcom

5 Olympia Chimney Supply 800-569-1425 wwwolympiachimneycom

13 Sand Hill Wholesale 800-258-5496 wwwsandhillwholesalecom

3 Smoktite 866-439-0069 wwwsmoktitecom

32 Sweeprsquos Choice 866-880-3473 infosweepsamericacom

9 Thermocrete 866-439-0069 wwwthermocreteusacom

25 Whitecaps 800-335-2534 wwwwhitecapscom

This photo was taken by our tech Wes Thornton and we really donrsquot know what to say about it other than ldquoNo way am I getting up thererdquo

Enjoy Jessica Addams Barnhill Chimney Company Jessica Addams

36 SWEEPING NOVEMBER 12

ClassifiedsGotta chimney question Sizing Codes Call Royal Edwards Make Royal your tech department CALL NOW 813-982-0219 for on-call tech support Continuing Education special bonus ndash ask how you can get the Friday morning E-Blast for FREE CALL NOW 813-982-0219

GasVent Software for Sizing Chimneys only $195 Call 1-800-648-9523 for more info and visit wwwelitesoftcom to download a free trial version

Chimney Sweep business for sale in the Northern Rocky Mountains of New Mexico Services a large area with three ski resorts in the service area Equipment and signed three year contracts goes with the business Business is well established For pricing and other info please email your questions to ridgeriders1gmailcom

CLASSIFIED ADS FREE FOR NCSG MEMBERSMembers can run one 35 word classified free each year Regularly classified ads are $2word or $1word for NCSG members Classified ads are non-commissionable and must be pre-paid To place a classified ad please contact Megan McMahon at mmcmahonncsgorg or (317) 837-1500

Cut To Fit Refractories

NEWPRODUCT

Having trouble locating that hard to find refractory panel No problem when you use the MC Refractory Inc CUT TO FIT refractory walls Carry them on your truck cuts easily to fit most fireplaces This product is the original Tested to UL127 amp ASTM C133 standards and certified by OMNI Test Laboratories

MC Refractory Inc11435 East Santa Fe Ave Unit B bull Hesperia CA 92345

Call us Toll Free (877) Cut-2-Fit(877) 288-2348

Visit us on the web at wwwmcrefractorycom

CUSTOM PANELS AVAILABLE CALL FOR DETAILSWe also manufacture fire rings and log lighters

Do you Pre-Screen Your EmployeesLABORCHEX a valuable employment background screening service since 1985 offers discounted pricing to all NCSG members There are no set up fees or minimum orders and many results are completed within 24 hours Members will simply complete a few forms via a secure website after the applicant has authorized the screening by signing a release Results will be provided on the website and by email or fax Not only will NCSG members lower turnover costs enhance safety and security and save $$ from day one - all screenings comply with federal laws and regulations bull Lower Turnover Costsbull Reduce Negligent Hiring Issuesbull Maintain Productive Worksitesbull Enhance Safety amp Securitybull Save $$ from Day One For more information on how to take advantage of this benefit go to the ldquoMembers Onlyrdquo section of wwwNCSGorg to access member benefits and discount information

TwittercomDntMoveFirewood

TweetThatsWhatTreeSaid to spread the message

TwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewood

TweetTweetTweetTweetTweetThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid to spread the messageto spread the messageto spread the messageto spread the messageto spread the messageto spread the message

FacebookcomDontMoveFirewood

Join us on Facebook to get up-to-date information and safe burning tips

FacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewood

Join us on Facebook to get up-to-date information and safe burning tips and safe burning tips

TwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewood

FacebookcomDontMoveFirewoodFacebookcomDontMoveFirewood

Spread the word not the pest

org

National Chimney Sweep Guild2155 Commercial DrivePlainfield IN 46168

1210

NEW CUSTOMERS BUY 2 GET 1 FREEQUALITY SERVICE AND THE BEST PRICES YEAR ROUNDSingle Wall 316L 6 x 25 $288Single Wall 316L 6 x 35 $368Smooth Wall 316L 6 x 25 $313Smooth Wall 316L 6 x 35 $403FOR BULK ORDERS AND MORE SIZES

CALL 877234PIPEVisit our website wwwLifetimeChimneySupplycom

Fire Safety Improved Performance Easy and Effective Cleaning Long-term Preservation

WHY DO YOUR CUSTOMERS NEEDA LIFETIME CHIMNEY LINER

Lifetime chimney liners offer the best protection against dangerous

conditions caused by improperly vented appliances misused

wood stoves poor construction and excessive moisture They improve

draft flow are easy to clean and help extend the life of your chimney

FREESHIPPINGWITH YOUR KITPURCHASE

FREESHIPPINGWITH YOUR KITPURCHASE

Page 19: November 2012

1964

1983

2000

2012

Pro amp UltraProInvented UltraPro - the only patented roll-lock design light-weight liner with extreme exibility and crush resistance

Redesigned Interlocked Machine TechnologyInnovations are still the core of manufacturing exible chimney liner today

HeavyFlexInvented RectangleFlex OvalFlex and Dial-A-Flex technology

Smooth-N-LiteToday Sam has designed Smooth-N-Lite the light interlocked liner for smoothwall applications Manufactured on the same machine technology he invented in 1964

Meet Sam Foti Hose Master CEO engineer and innovator

In 1964 Sam got involved with interlocked products Identifying the problems associated with manufacturing the hose Sam redesigned the tooling and machinery to not only produce a consistent interlocked hose but to also speed-up the production

Today the results of Sams ingenuity is the technology used throughout the industry in the production of interlocked products His designs not only changed the way that stripwound hose is made but the way that it is used and perceived in the industry

SmoothNLite Adindd 2 71212 335 PM

HomeSaverreg Smooth-N-Litetrade Fills the Smoothwall Niche

5-8 Diameters Light 010 stainless strip Available in 304 and 316 stainless steel alloys Interlocked seams are easy to flex Smooth inner wall Crush resistant No memory Ideal for smoothwall application

Now smoothwall liner doesnt have to be stiff and clumsy Because HomeSavers new Smooth-N-Lite gives you smooth without the headache Nestling right into HomeSavers famous family of UltraPro Pro RoundFlex RectangleFlex OvalFlex and Dial-A-Flex liners our new 010 Smooth-N-Lite gives you the superior weight flexibility and strength you need for smooth liner applications

6 times 25 (304-Alloy)

WITH SHIPPING$36786

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Speed Service Selection 8002473305 bull wwwcopperfieldcom

SmoothNLite Adindd 3 71212 335 PM

20 SWEEPING NOVEMBER 12

Letrsquos start with a few questions Have you noticed the Yellow Pages have become thinner with every new release Do you come across fewer flyers for services in your area Do you see fewer ads on TV for local businesses than you did a year ago Chances are you answered lsquoyesrsquo to at least one of these

Why the migration happened

But now we know the cause ndash In 2012 the average person is far more likely to search for a service online rather than offline The Internet has made it more convenient for us to look up services and in doing so has caused a major shift in the way all businesses should market their services

When one of your customers needs your services you want them to call you In 2000 if they didnrsquot have your phone number memorized they would grab the Yellow Pages and look you up In 2012 if a customer doesnrsquot know your number off the top of their head they are likely to Google you to find your contact info If you havenrsquot made an investment to show up on Googlersquos ldquoPage Onerdquo your competitorrsquos contact information might be displayed before yours ndash even if a customer types in your exact business name

So when Mr and Mrs Smith need their chimney cleaned this fall they arenrsquot going to look up local chimney sweeps in the Yellow Pages ndash they are going to do an Internet search for chimney sweeps in their area and choose a company that seems reliable and professional This happens millions of times every day and not surprisingly has led to many businesses spending their marketing dollars online rather than investing in ldquoold schoolrdquo forms of marketing Tips on what NOT to do

Ten years ago it made perfect sense to market on billboards and in the Yellow Pages but times have changed Businesses that continue to only focus on ldquoold schoolrdquo forms of marketing will find their lead flow diminishing On the other hand successful business owners are able to adapt to changes in consumer trends and todayrsquos consumers are online

As for those companies that happen to still be benefiting from the Yellow Pages thatrsquos great ndash as long as they balance their budget accordingly for this type of media Chances are

Yellow Pages marketing wonrsquot sustain itself much longer so be prepared to move marketing dollars online in the near future There are also many companies that rely on referral customers and word-of-mouth marketing but when potential customers hear about your business they are likely to look your company up online first and you need to make sure yoursquore showing up

Where to begin

For those businesses looking to get their feet wet in online marketing consider starting with basic search engine optimization (SEO) For example ensure that the services you provide are all listed on your Website especially in any headers Same goes for any areas you service ndash Be sure to list those as well (but donrsquot overdo it or it will look messy) Claim your business listing on Google and build up your Facebook Business Page These are all free strategies that you can use to boost your online presence

Depending on the competition in your area this might not be enough to get you on Page One of Google which is where you want to be Businesses looking to maximize their online marketing should consider advanced SEO (Meta tags inbound links) or a Pay-Per-Click service In order to compete in higher traffic target areas these are often necessities Remember all the other chimney sweeps in your area are aiming for Page One placement as well There just isnrsquot enough room for everyone

If you are busy and canrsquot spend your own time managing your online marketing there are many companies that can do it for you ndash you probably hear from them and their ldquoguaranteedrdquo results on a daily basis But be wary about which one you decide to work with Do your research and make sure you find a company you can trust At the end of the day if you have an online marketing plan and are focused on making it grow your business is in great shape

Alain Parcan is the Manager of Marketing for Market Hardware Inc (wwwMarketHardwarecom) and contributed this article Alain is experienced in the fields of Internet Marketing and small business marketing Market Hardware helps Chimney Sweep businesses compete on the Web and offers special discounts for NCSG members Ask Alain any Website or Internet Marketing question by emailing alainmarkethardwarecom or calling 888-381-6925

The Great Marketing Migration

BY ALAIN PARCAN OF MARKET HARDWARE

CSIA Update wwwCSIAorg

Publication for CSIA Certified Chimney Sweepregs

ADVERTISEMENT

INDIANAPOLIS - The United States District Court for the Northern District of Florida has issued a Permanent Injunction and Order on behalf of the Chimney Safety Institute of Americareg (CSIA) against James Joyner Absolute Chimney Sweeps Advanced Fireplace Technicians Chimney Doctor Fireplace Doctor and Orlando Chimney Doctor and any business entity performing chimney cleaning in which Joyner has an ownership interest or control

The order comes after CSIA brought legal action against Joyner in 2012 for repeated unauthorized use of CSIArsquos registered

trademarks including the CSIA Certified Chimney Sweepreg mark on websites and other marketing materials for multiple businesses

ldquoThis is a particularly satisfying victory in that this offender was using our trademark without authorization to inaccurately represent his sweeps in several states as being certified by CSIArdquo says CSIA Executive Director Mark McSweeney CAE

In a settlement agreement Joyner has paid CSIA an undisclosed sum and is indefinitely prohibited from applying for

certification from CSIA and from using CSIArsquos certification logo in conjunction with any of his current or future chimney sweeping businesses

ldquoCSIA Certified Chimney Sweeps work hard to earn and maintain their credential and we owe it to them and to the consuming public who rely on what that credential stands for to protect its legitimacy and credibilityrdquo says CSIA President John Pilger ldquoCSIA is proud of our consistent track record of enforcing the use of our valued trademarkrdquo

Federal ruling protects Chimney Safety Institute of America registered trademark from repeated unauthorized useOrder results in undisclosed settlement paid to CSIA

AlabamaDustin Doty bull The Fireplace Service Center bull Fort Payne

ArizonaAustin Retrum bull Affordable Chimeny Sweep bull Vail

CaliforniaThomas Kezas bull Chim Chiminey Sweep bull Vista

ColoradoMark Roberts bull Chimney Sweeps of America bull Littleton

ConnecticutChristopher Gonsalves bull Millstream Construction bull HebronDavid Heissenbuttel bull DMH amp Associates Inc bull WiltonChad Mitchell bull Northeastern Chimney LLC bull West Hartford

IdahoJoel King bull Kings Roofing Inc bull Mountain Home

IllinoisRichard Moore bull Jiminy Chimney Sweep amp Service bull Lake in the Hill

IndianaTom Meredith bull SaverSystems bull Richmond

KentuckyJoshua Moore bull Mt Sterling

MarylandTJ Davis bull Clean Sweep of AA Co Inc bull MillersvilleBrandon Mowell bull Magic Mountain Inc bull ThurmontChris Anderson bull Monocacy Chimney Care bull MyersvilleBrandon Green bull Monocacy Chimney Care bull Myersville

MassachusettsKevin Cabral bull Ash Away Hearth amp Chimney bull Dartmouth

MissouriBill Bonney bull Bill Bonney Chimney Sweep Service bull Jackson

New HampshireJoseph E Olisky Jr bull Tom Cady Chimney Sweep LLC bull Lebanon

New JerseyRaymond Bond bull Mercer County Chimney

Services bull HamiltonNorth DakotaAnthony Bach bull Cinderfellarsquos bull LidgerwoodOhioTom Rhine bull Chim Cheroo Chimney Sweeps bull GreenwichMichael Lentz bull Eastside Fireplace amp Contracting bull CygnetRobert Wickard bull Eastside Fireplace amp Contracting bull Cygnet

OregonEric Johnston bull American Chimney amp Masonry Inc bull PortlandBryan Wright bull American Chimney amp Masonry Inc bull Portland

PennsylvaniaRon Renninger bull Chester County Hearth amp Home bull Elverson

VirginiaChris Prouty bull Proutyrsquos Chimney Sweep Inc bull Leesburg

WisconsinBrad Freimuth bull The Chimney Guy LLC bull MenashaLuke Maynard bull The Chimney Guy LLC bull Menasha

Congratulations to Our New CSIA Certified Chimney Sweeps

October 12 2012

From Mark McSweeney CAE

Executive Director of the Chimney Safety Institute of America

and the National Chimney Sweep Guild

Earlier this morning NBCrsquos Today Show aired a segment featuring

an undercover investigation on chimney sweeps The Today Show

ldquostingrdquo operation took place at a home in the Northeast where

chimney sweeps were called in for a routine sweeping When

sweeps did not provide a thorough inspection of the homersquos

chimney when recommending repairs or service Today Show

reporters and producers confronted them about their tactics

Ashley Eldridge Chimney Safety Institute of America (CSIA)rsquos

Director of Education served as the lead technical expert for the

segment In his role as Director of Education Ashley is responsible

for the administration of the CSIA Certified Chimney Sweepreg

credentialing program and is a regular spokesperson for CSIA

When presented with the opportunity to participate we knew that

it was our responsibility to help educate the public about what to

expect when hiring a chimney sweep for regular maintenance It is

CSIArsquos mission is to encourage public awareness of issues relating

to chimney and venting performance and safety This segment

serves as a great reminder that homeowners need to do their

homework before inviting contractors into their home

In response to the segment both the Chimney Safety Institute

of America and the National Chimney Sweep Guild have issued

statements to the media introducing the organizationsrsquo programs

as the standard for the industry and outlining steps to take to

verify industry memberships and credentials We believe that the

segment on the Today Show and the industryrsquos response to the

segment will open the door for continued conversations about how

to hire a qualified ethical chimney professional

We encourage you to take this opportunity to proactively share

your experience and credentials with your customers Just like

in any service industry while there may be a few bad apples we

know there are far more of you out there who bring a high level of

professionalism and ethical accountability to the trade To confidently

demonstrate to the consumer that you are among the best of the

best here are a few ways that you can set yourself apart

An Open Letter to the Chimney Service Industry

bull Verify that your contact information is accurate and up-to-date

online at wwwNCSGorg andor wwwCSIAorg

bull Verify that your membership and credentials are accurate and

up-to-date on your own website

bull Invite your customers to verify your memberships and

credentials online at wwwNCSGorg andor wwwCSIAorg

Doing so helps to diminish the impact of competitors who

falsely claim to have those same credentials

bull Provide your customers with references

bull Have a valid certificate of insurance available upon request

bull If your company is a member of NCSG remind your

customers that you have signed the NCSG Code of Ethics

bull If you have CSIA Certified Chimney Sweeps on staff remind

your customers that each individual has signed the CSIA Code

of Ethics and be sure that they are each carrying their photo

identification cards

Both the National Chimney Sweep Guild and the Chimney

Safety Institute of America are here to support the industry

by reminding homeowners of the need for annual chimney

inspections and to help homeowners make informed decisions

about the professionals who will perform those services We

believe that our media outreach brings awareness to these

issues and hope that you through your affiliation with NCSG

and CSIA will benefit from more informed customers

All the best for a safe and successful season

Mark T McSweeney CAE

Executive Director

National Chimney Sweep Guild wwwncsgorg

Office (317) 837-1500 Fax (317) 837-5365

Chimney Safety Institute of America wwwcsiaorg

Office (317) 837-5362 Fax (317) 837-5365

NCSG and CSIA Partners in the Future of Chimneys amp Venting

in America

ADVERTISEMENT

QR code generated on httpqrcodelittleidiotbe

Now you can access more of the industryrsquos favorite seminars in a self-paced online format Itrsquos easy with CSIArsquos eLearning program mdash offered every week

Need to renew your CSIA Certified Chimney Sweep credential You

can now earn all of the CEUs entirely online We offer individual

sessions in affordable bundles so you can earn just the CEUs you

need $39 per session $99 for 3 sessions or $149 for 5 sessions

Ready to get started Learn more and register right now

W W W C S I A O R G E L E A R N I N G( 3 1 7 ) 8 3 7 - 5 3 6 2

Good for you your business and your busy schedule

Online review sessions also available weekly

Now you can access more of the industryrsquos favorite seminars in a self-paced online format Itrsquos easy with CSIArsquos eLearning program mdash offered every week

Need to renew your CSIA Certified Chimney Sweep credential You

can now earn all of the CEUs entirely online We offer individual

sessions in affordable bundles so you can earn just the CEUs you

Good for you your business and your busy schedule

ADVERTISEMENT

CSIA 2013Education CalendarAs of 102212 - Schedule subject to change Please contact the Chimney Safety Institute of America prior to making travel arrangements

Register today at wwwCSIAorg or call us at (317) 837-5362

Hate to travel CSIArsquos online education is now oered weeklyCSIA Certication Review Sessions Chimney Physics Lining Masonry with Stainless Steel and eLearning

The CSIA Technology Center is located near Indianapolis Indiana

National Chimney Sweep Training School April 29 ndash May 4 2013 | CSIA Technology Center

June 24 ndash 29 2013 | CSIA Technology Center

August 12 ndash 17 2013 | CSIA Technology Center

September 30 ndash October 5 2013 | CSIA Technology Center

Fundamentals of sweeping and inspection of chimney systems equipment operation health and safety considerations and step-by-step instruction in codes clearances standards and practices

Installing and Troubleshooting Gas Hearth AppliancesJuly 15ndash19 2013 | CSIA Technology Center

Service and installation including appliance standards combustion requirements pipe sizing and installation troubleshooting carbon monoxide testing and fuel conversion

CEUs 4-T 4-CS 4-HS 4-CL NFI CEUs 16 T

Chimney Physics March 4-5 2013 | CSIA Technology Center

Diagnosis and resolution of chimney performance problems solving air pressure problems identifying the symptoms of indoor air pollutants

determining combustion air requirements for vented appliances in a two-day in-person formatCSIA CEUs 3-T 3-CS 3-HS 3-CL NFI CEUs 4 E

Inspection and Report WritingMay 16ndash17 2013 | CSIA Technology Center

Chimney inspections and evaluations report writing including regional and environmental

inuences eective photo documentation digital organization and administrative procedures

CSIA Certied Chimney Sweepreg Review amp ExamJanuary 25 2013 | Jamison Masonry Restoration - Oreland PA

February 8 2013 | CSIA Technology Center

March 15 2013 | Orlando FL

April 3 2013 | Branson MO

April 26 2013 | Manchester NH

May 3 2013 | Scranton PA

June 7 2011 | CSIA Technology Center

June 28 2013 | Richmond VA

July 9 2013 | Oceanside CA

August 2 2013 | CSIA Technology Center

August 9 2013 | Kansas City MO

September 13 2013 | Atlantic City NJ

October 18 2013 | Latham NY

November 15 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the exams The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125-CS 125-HS 125 CL NFI CEUs 6 T

| CSIA Technology Center

CSIA Certied Dryer Exhaust Technicianreg Review February 7 2013 | Arlington VA

April 3 2013 | Branson MO

August 1 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the CSIA Certied Dryer Exhaust Technicianreg exam The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125 CS 1-HS 1-CL NFI CEUs 4 E

NOVEMBER 12 SWEEPING 25

ProgressiveProgressivePerksBY DEBBIE CORNELIUS

MEMBERSHIP DEVELOPMENT COORDINATOR

Cheaper ndash Is It Always Better

A few years ago one of the NCSG Board members decided to change his general liability insurance from Stratus Insurance now known as Veracity Insurance Solutions to a local agent who was able to get them general liability insurance for less money than his company was paying through Stratus Unfortunately he had a claim and found he was not covered properly The claim was denied costing them Shortly after he renewed coverage through Stratus and has been with them ever since

So often we have a tendency to only look at what it is going to cost us that we donrsquot read the fine print to see just exactly what the product wersquore buying entails and covers There are some very important items you need to make sure your current policy covers

bull Are you covered for incidents involving creosote andor sootbull Are you classified correctly to reflect the work you performbull Does your current policy provide coverage for inspectionsbull Are your limits of liability adequate

Veracity Insurance Solutions includes coverage for creosote in their insurance package This package also includes installationtool coverage that covers the owner and employeersquos tools as well as equipmentproduct the insured is contracted to install

If you prefer to deal with a person who handles your auto and other personal insurance Veracity will be happy to work with your local insurance agent

and it wonrsquot cost you any extra Contact Veracity today to see how they can meet your needs

Chelsea Ciena Program UnderwriterVeracity Insurance Solutions866-395-1308Chelseaveracityinscom

Made in the USA | Est 1998 | 8003352534 | whitecapscom

Wood amp Pellet Stoves and InsertsWe have a wide range of wood amp pellet stoves to fit any application In stock ready to ship Order by 3 PM EST and it ships the same day

NXT- I Wood Stove FP - 45 Pellet Stove

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Purchase any Flame Stove or Insert between now and 123112 and receive a free grillgriddle or firewood moisture meter

OR

FREE WITHPURCHASE

CSIA 2013Education CalendarAs of 102212 - Schedule subject to change Please contact the Chimney Safety Institute of America prior to making travel arrangements

Register today at wwwCSIAorg or call us at (317) 837-5362

Hate to travel CSIArsquos online education is now oered weeklyCSIA Certication Review Sessions Chimney Physics Lining Masonry with Stainless Steel and eLearning

The CSIA Technology Center is located near Indianapolis Indiana

National Chimney Sweep Training School April 29 ndash May 4 2013 | CSIA Technology Center

June 24 ndash 29 2013 | CSIA Technology Center

August 12 ndash 17 2013 | CSIA Technology Center

September 30 ndash October 5 2013 | CSIA Technology Center

Fundamentals of sweeping and inspection of chimney systems equipment operation health and safety considerations and step-by-step instruction in codes clearances standards and practices

Installing and Troubleshooting Gas Hearth AppliancesJuly 15ndash19 2013 | CSIA Technology Center

Service and installation including appliance standards combustion requirements pipe sizing and installation troubleshooting carbon monoxide testing and fuel conversion

CEUs 4-T 4-CS 4-HS 4-CL NFI CEUs 16 T

Chimney Physics March 4-5 2013 | CSIA Technology Center

Diagnosis and resolution of chimney performance problems solving air pressure problems identifying the symptoms of indoor air pollutants

determining combustion air requirements for vented appliances in a two-day in-person formatCSIA CEUs 3-T 3-CS 3-HS 3-CL NFI CEUs 4 E

Inspection and Report WritingMay 16ndash17 2013 | CSIA Technology Center

Chimney inspections and evaluations report writing including regional and environmental

inuences eective photo documentation digital organization and administrative procedures

CSIA Certied Chimney Sweepreg Review amp ExamJanuary 25 2013 | Jamison Masonry Restoration - Oreland PA

February 8 2013 | CSIA Technology Center

March 15 2013 | Orlando FL

April 3 2013 | Branson MO

April 26 2013 | Manchester NH

May 3 2013 | Scranton PA

June 7 2011 | CSIA Technology Center

June 28 2013 | Richmond VA

July 9 2013 | Oceanside CA

August 2 2013 | CSIA Technology Center

August 9 2013 | Kansas City MO

September 13 2013 | Atlantic City NJ

October 18 2013 | Latham NY

November 15 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the exams The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125-CS 125-HS 125 CL NFI CEUs 6 T

CSIA Certied Dryer Exhaust Technicianreg Review February 7 2013 | Arlington VA

April 3 2013 | Branson MO

August 1 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the CSIA Certied Dryer Exhaust Technicianreg exam The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125 CS 1-HS 1-CL NFI CEUs 4 E

26 SWEEPING NOVEMBER 12

REGION 5

REGION 6

NCSG Charter Members

Paul Bourque Huntsville AL

Don Leavitt San Diego CA

David Harris Broken Arrow Oklahoma

Dan Wheeler Santa Rosa CA

John Cline Menlo Park CA

Dale Meisinger N Augusta SC

Alan Hisey St Louis MO

Eva B Horton Greenwich CT

Harry Richart Hasbrouck Heights NJ

NewNCSGNewNCSGMembers

REGION 2

REGION 1

REGION 4

REGION 3

NCSG REGIONS

REGION 1

Connecticut Vermont Massachusetts New York Maine Rhode Island New Hampshire

REGION 2

Delaware District of Columbia Maryland New Jersey Pennsylvania

REGION 3

Alabama Florida Georgia Mississippi North Carolina South Carolina Tennessee Virginia West Virginia

REGION 4

Illinois Indiana Kentucky Michigan Missouri Ohio

REGION 5

Arkansas Colorado Iowa Kansas Louisiana Minnesota Nebraska New Mexico North Dakota Oklahoma South Dakota Texas Wisconsin

REGION 6

Alaska Arizona California Hawaii Idaho Montana Nevada Oregon Utah Washington Wyoming

CONNECTICUTLorenzo Costa bull Diamond Duct Inc bull LindenhurstBernadette A Singh bull Wellworth Maintenance Corp bull BayshoreWesley J Harvey bull Harvey Wesley J bull Eden

MARYLANDGary Clift bull Fire-Safe Chimney SweepsGT Clift Inc bull Pasadena

PENNSYLVANIAH Richard Garten bull Above All Chimney Sweeps bull Seasterville

NEW JERSEYRaymond Bond bull Mercer County Chimney Services bull Hamilton

GEORGIAArvydas Didas bull Atlanta Chimney Worx LLC bull AtlantaJonathan Clements bull Atlanta Fireplace Specialists bull Atlanta

ILLINOISRichard M Moore bull Jiminy Chimney Sweep amp Service bull Lake in the Hills

OHIOMichael Lentz bull Eastside Fireplace amp Contracting bull CygnetKenneth Jackson bull 360 Home ServicesFireplace Pros bull Columbus

MICHIGANDustin Meyers bull Grand Rapids Air Duct amp Chimney bull Comstock

TEXASWilliam Vehon bull 1st Choice Chimney LLC bull Flower Mound

COLORADOSean Peck bull Ashes Away LLC bull Durango

CALIFORNIA Erik Hvolboll bull Carmichael Chimney Sweep bull SacramentoSteve Adcock bull Able Hearth and Home bull Antioch

NOVEMBER 12 SWEEPING 27

The 2012 ndash 2013 offers are being added daily in the ldquoMembers Onlyrdquo section of the NCSG website at wwwNCSGorg So start checking for these new offers each week These coupons will be good until June 30 2013

Airjet Division of Continental Industries bull Alpha American Company bull Condar Company bull Copperfield Chimney Supply bull Duct Cleanersrsquo Supply bull Dynacote LLC bull Earthcore Industries LLC bull ENERVEX Inc bull Firesafe Industries bull Fireside Distributors bull HY-C

Company bull Lifetime Chimney Supply bull Lindemann Chimney Supply bull Matters of the Hearth bull Meyer Machine amp Equipment bull National Chimney Supply bull Olympia Chimney Supply bull SaverSystems bull Smoktite LLC bull SNEWS ndash The Chimney Sweep News bull

Stove Builder International Inc (SBI) bull Ventech Industries Inc bull Wakefield Brush bull Wohler USA Inc bull Z-Flex

These are just a few of the many offers available to you as a member of the National Chimney Sweep Guild Visit wwwNCSGorg to learn more and to start saving

2012 ndash 2013 SWEEPS ADVANTAGE COUPON PROGRAM

Referral Reward for Non-Profits

Your non-profit can benefit when new NCSG Members mention your organization under Item 2 ldquoWho referred you to the NCSGrdquo on the NCSG membership application or you may send an email to membershipncsgorg and request that NCSG membership information be sent on your behalf to companies who should join Please provide the complete contact information ie name address telephone number and email address if available

Eligible Organizations Non-profit organizations (ie State and Regional Chimney Sweep Guilds HPBA Affiliates)

Referral Reward $100 per New NCSG Voting or Dual Member

Reward Earned Upon receipt of NCSG membership application and payment (full or first installment)

Reward Paid Paid to the organization within 10 business days of receipt of membership application and payment

New Member - Has not been a member of the NCSG for at least two (2) years

Airjet Div of Continental Industries

SAVE UP TO $13150 off Suggested Retail of any 8-inch All Fuel Decorative Chimney

Housing Kits

SAVE UP TO $11150 off Suggested Retail of any 6-inch All Fuel Decorative Chimney

Housing Kits

SAVE UP TO $10850 off Suggested Retail of any B-Vent (Gas) Decorative Chimney

Housing Kits ndash 48rdquo by 17rdquosquare

SAVE UP TO $9150 off Suggested Retail of any B-Vent (Gas) Decorative Chimney

Housing Kits ndash 36rdquo by 17rdquo square

CONDAR COMPANY

SAVE UP TO 4040 OFF Retail for Condar Custom-made Mesh Fireplace Screens for big

and odd size installs

SAVE UP TO $75FREE Design Service on a Condar Custom- Designed Stovepipe

Thermometer

SAVE UP TO ndashSavings Vary FREE shipping and a FREE pair of black screen pulls when you buy Condar Mesh Fireplace Screens (in stock sizes of 16rdquo to 36rdquo height)

Matters of the Hearth

SAVE UP TO $250 $250 off your first Quali-Fyre Purchase

SAVE UP TO $300 FREE shipping on first purchase

SAVE UP TO $250 FREE upgrade to a red firebrick interior

Effective September 1 2012

28 SWEEPING NOVEMBER 12

Congratulations - you all have accomplishments You support your family your employees and their families your vendors and you provide comfort and safety for your customers

So why do I run into far too many business owners who seem to have the ldquoWhat is your business worthrdquo question hanging over them like ominous rain clouds forming on the horizon

Do you feel pressure to increase the value of your business without fully understanding why what to do how to do it and when to do it

You have the opportunity to take your business and your life into any direction you choose So letrsquos start with the why ndash why are you in business today

Do you just love what you do Is your business a place to escape from issues you donrsquot want to deal with Do you need to continue to build wealth for retirement Does your why include consideration for family partners or co-owners or key employees or customers

For most the decision to sell or keep a business in the family is for retirement reasons It could also be to transition into a new business or career change such as a transition into a smaller

less stressful business or consulting role Perhaps you are seeking more diversity or less risk in your assets

Take out a piece of paper and write down your rdquowhysrdquo You may find that this does not take long to complete and can take a load off of your mind

Now what can you do Take a second piece of paper and write down why you would want to pass on or sell your business This is a great exercise to complete

You may uncover concerns about burning out becoming ill or injured lawsuits regulation or a host of other issues that just are not fun to deal with Are these concerns sapping your energy preventing you from making positive contributions to your business

Everyone has this tradeoff ndash life versus business Is giving up your life for your business worth it

At this point it is easy to fall into a pessimistic trap ndash get depressed and stop the process Or worse start blaming other people and become paralyzed in your day to day activities Have others told you that you have been a bit grumpy or tense lately

Business Valuation ndash Why What How When

BY BRIAN NOE CHFCreg CLTC

NOVEMBER 12 SWEEPING 29

Now is the time to take out a third piece of paper and write up a gratitude list What are you grateful for You should easily be able to come up with at least 100 people activities memories accomplishments and the beat goes on

Your gratitude list should enable you to throw the lsquopessimistic whysrsquo out the window and move on to a life you can look forward to

How do you want to live your life after you leave your business What are your financial requirements to achieve your goals This may seem like an arduous task but can be completed in just several hours with the right approach

Wouldnrsquot it be great if you found out you are in a position to lsquoretirersquo or lsquotransitionrsquo to a new endeavor NOW with little effort

The freedom to know what you want to do and what you need to do to fulfill it should give you your emotional time and enthusiasm back to move on to developing and implementing a plan

How to do what you need to do is a set of circumstances that is unique to you We do not have the space here to include even the basics of business and life valuation 101

The recommendation I want to make is to start this process NOW It will only take a few hours to answer the why questions ndash and only several hours more to determine what you need to do to achieve your why

Start the above and you can start to see the day when you your family and important others are finally rewarded for all of your hard work and sacrifice

Let Life Happen ndash Enjoy It

About the Author Brian Noe of MW Financial Group Ltd was a guest speaker at the NCSG 2011 convention held in Hartford CT where he discussed How to Get Out of Business and The Economy and Animal Spirits Brian has a son Eric who served four years in the US Army Eric is ranked first in his class with a degree in Computer Science is working in his field and plans on attending graduate school in 2013 His daughter Kara recently graduated undergraduate school with distinction and is planning to attend graduate school to become a Physiciansrsquo Assistant Brian thoroughly enjoys helping others spend more time with their families and friends while becoming financially successful He can be reached at (860) 606-0834 or Brian_NoeMWFinancialcom

hellip when opportunity calls we answer 1-800-875-8118

wwwcomnetmessagecom

Benefits of Answering Service

Award Winning Telephone Agents

Never Miss A Call

Better Time Management

Appointment Scheduling

Affordable

NCSG Innovation 2013 bull April 4-7 bull Branson MO

Company___________________________________ Address ____________________________________ City State ZIP ________________________________ Phone ______________________________________Fax ________________________________________Email _____________________________________ Check here to opt-in to email from exhibitors

REGISTRANT INFORMATION Please write name as you would like it to appear on your badge Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________ Registration Total $ ___________________

Showboat Branson Belle Tickets ($29each) Qty _______ Cruise Total $ ___________________ 2013 Convention Patch ($3each - Pickup on-site) Qty ________ Patch Total $ ___________________ PROMO CODE ___________________ $ ___________________

Payment Method Check ___________________ Visa MC AmEx

Account __________________________________ Card Security Code _____________ Exp __________Name on Card _______________________________ Signature ___________________________________

PAYMENT INFORMATION

GRAND TOTAL

For Office Use Only O2CR C2F AUTH _______________OrgID ________________ Profile ID ___________________RECrsquoD BY _____________ DATE ______________________

Advanced convention registation closes March 14

STANDARD RATES

Until 1913

11013- 21413

After21413

Primary $499 $549 $599Spouse 299 349 3991st Additional 449 499 5492nd Additional 399 449 4993+ Additional 349 399 449Single Day 279 279 279Banquet Only 89 89 89Tradeshow Only 79 79 79Child banquet tickets are available for kids 12 and under

NCSG MEMBER RATES

Until 1913

11013- 21413

After21413

Primary $399 $449 $499Spouse 199 249 2991st Additional 349 399 4492nd Additional 299 349 3993+ Additional 249 299 349Single Day 179 179 179Banquet Only 69 69 69Tradeshow Only 49 49 49Senior Members $100 $100 $100

MAIL TO National Chimney Sweep Guild 2155 Commercial Drive Plainfield IN 46168

FAX TO (317) 837-5365 CALL (317) 837-1500

REGISTER ONLINE NCSGorginnovationNCSG also accepts direct debit payments

Please contact Candice Bradbury at (317) 837-1500 or cbradburyncsgorg for more information

Cancellations must be made in writing and sent toNCSG 2155 Commercial Drive Plainfield IN 46168

Refund Policy Prior to 1913 90 11013-21413 75 No refunds are available after 21413

Chartered Cruise and Dinner ShowShowboat Branson Belle

-- Additional Registration Required --$29person - Join us aboard the Showboat

Branson Belle on the evening of April 4 for the spectacular ldquoMade in the USArdquo dinner show and a two-hour cruise on Table Rock Lake

No matter how you define success you will find something at NCSG Innovation 2013 that will stretch your imagination test your technical abilities and get that light bulb over your head to appear

From many perspectives one common theme has tied together all of NCSGrsquos convention and trade show events That theme is innovation Innovation is ldquodoing outside of the boxrdquo to make both work and personal lives more comfortable and enjoyable American chimney service businesses must remain on the cutting edge of innovation and our convention is your ticket to a more successful future

About BransonThe NCSG Innovation 2013 Convention and Trade Show will be held at the Chateau on the Lake in Branson Missouri Branson is located 40 miles south of Springfield and nestled in the heart of the Ozark Mountains Southwest Missouri is home of some of the most picturesque and breathtaking natural views in the country Rest assured we realize that we may have a little competition for our attendeesrsquo attention and wersquore working on creative ways to keep them engaged and on the tradeshow floor

About Chateau on the LakeThe Chateau on the Lake Resort Spa amp Convention Center in Branson Missouri is perfect for all kinds of stays Pack up the family - small dog included - and come for a vacation No matter what type of get-away you seek our extraordinary ldquoCastle in the Ozarksrdquo is here for you

Chateau on the Lake in Branson is the only AAA Four-Diamond Lake Resort in Missouri It has complimentary indoor and outdoor parking three amazing res-taurants first class relaxation at Spa Chateau and a full service Marina on Table Rock Lake

Hotel reservations are now being accepted for NCSG Innovation 2013 at Chateau on the Lake in Branson MO Just call 1-888-333-LAKE (5253) and mention that yoursquore with the National Chimney Sweep Guild to lock in rates starting at $129 for a mountain view and $134 for a lake view

NCSG Innovation 2013April 4-7 at Chateau on the Lake in Branson MO

For more info visit wwwNCSGorginnovation

Chartered Cruise and ldquoMade in the USArdquo Dinner Show

Showboat Branson Belle -- Additional $29person Registration Required --

Join fellow sweeps and industry friends for a two-hour chartered dinner cruise aboard the Showboat Branson Belle The eveningrsquos entertainment is a show called Made In The USA featuring Janice Martin the worldrsquos only aerial violinist and the five-member all-male vocal group The ShowMen in a patriotic musical tribute to America NCSG Innovation 2013 attendees and guests can experience this ALL-IN-ONE dinner show and cruise at a significantly discounted rate which has been even further discounted through a generous sponsorship from Olympia Chimney Supply Chartered Cruise and Dinner Show tickets are available for an additional fee ($29person) through the regular registration process

NCSG Innovation 2013 bull April 4-7 bull Branson MO

Company___________________________________ Address ____________________________________ City State ZIP ________________________________ Phone ______________________________________Fax ________________________________________Email _____________________________________ Check here to opt-in to email from exhibitors

REGISTRANT INFORMATION Please write name as you would like it to appear on your badge Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________ Registration Total $ ___________________

Showboat Branson Belle Tickets ($29each) Qty _______ Cruise Total $ ___________________ 2013 Convention Patch ($3each - Pickup on-site) Qty ________ Patch Total $ ___________________ PROMO CODE ___________________ $ ___________________

Payment Method Check ___________________ Visa MC AmEx

Account __________________________________ Card Security Code _____________ Exp __________Name on Card _______________________________ Signature ___________________________________

PAYMENT INFORMATION

GRAND TOTAL

For Office Use Only O2CR C2F AUTH _______________OrgID ________________ Profile ID ___________________RECrsquoD BY _____________ DATE ______________________

Advanced convention registation closes March 14

STANDARD RATES

Until 1913

11013- 21413

After21413

Primary $499 $549 $599Spouse 299 349 3991st Additional 449 499 5492nd Additional 399 449 4993+ Additional 349 399 449Single Day 279 279 279Banquet Only 89 89 89Tradeshow Only 79 79 79Child banquet tickets are available for kids 12 and under

NCSG MEMBER RATES

Until 1913

11013- 21413

After21413

Primary $399 $449 $499Spouse 199 249 2991st Additional 349 399 4492nd Additional 299 349 3993+ Additional 249 299 349Single Day 179 179 179Banquet Only 69 69 69Tradeshow Only 49 49 49Senior Members $100 $100 $100

MAIL TO National Chimney Sweep Guild 2155 Commercial Drive Plainfield IN 46168

FAX TO (317) 837-5365 CALL (317) 837-1500

REGISTER ONLINE NCSGorginnovationNCSG also accepts direct debit payments

Please contact Candice Bradbury at (317) 837-1500 or cbradburyncsgorg for more information

Cancellations must be made in writing and sent toNCSG 2155 Commercial Drive Plainfield IN 46168

Refund Policy Prior to 1913 90 11013-21413 75 No refunds are available after 21413

Chartered Cruise and Dinner ShowShowboat Branson Belle

-- Additional Registration Required --$29person - Join us aboard the Showboat

Branson Belle on the evening of April 4 for the spectacular ldquoMade in the USArdquo dinner show and a two-hour cruise on Table Rock Lake

No matter how you define success you will find something at NCSG Innovation 2013 that will stretch your imagination test your technical abilities and get that light bulb over your head to appear

From many perspectives one common theme has tied together all of NCSGrsquos convention and trade show events That theme is innovation Innovation is ldquodoing outside of the boxrdquo to make both work and personal lives more comfortable and enjoyable American chimney service businesses must remain on the cutting edge of innovation and our convention is your ticket to a more successful future

About BransonThe NCSG Innovation 2013 Convention and Trade Show will be held at the Chateau on the Lake in Branson Missouri Branson is located 40 miles south of Springfield and nestled in the heart of the Ozark Mountains Southwest Missouri is home of some of the most picturesque and breathtaking natural views in the country Rest assured we realize that we may have a little competition for our attendeesrsquo attention and wersquore working on creative ways to keep them engaged and on the tradeshow floor

About Chateau on the LakeThe Chateau on the Lake Resort Spa amp Convention Center in Branson Missouri is perfect for all kinds of stays Pack up the family - small dog included - and come for a vacation No matter what type of get-away you seek our extraordinary ldquoCastle in the Ozarksrdquo is here for you

Chateau on the Lake in Branson is the only AAA Four-Diamond Lake Resort in Missouri It has complimentary indoor and outdoor parking three amazing res-taurants first class relaxation at Spa Chateau and a full service Marina on Table Rock Lake

Hotel reservations are now being accepted for NCSG Innovation 2013 at Chateau on the Lake in Branson MO Just call 1-888-333-LAKE (5253) and mention that yoursquore with the National Chimney Sweep Guild to lock in rates starting at $129 for a mountain view and $134 for a lake view

NCSG Innovation 2013April 4-7 at Chateau on the Lake in Branson MO

For more info visit wwwNCSGorginnovation

Chartered Cruise and ldquoMade in the USArdquo Dinner Show

Showboat Branson Belle -- Additional $29person Registration Required --

Join fellow sweeps and industry friends for a two-hour chartered dinner cruise aboard the Showboat Branson Belle The eveningrsquos entertainment is a show called Made In The USA featuring Janice Martin the worldrsquos only aerial violinist and the five-member all-male vocal group The ShowMen in a patriotic musical tribute to America NCSG Innovation 2013 attendees and guests can experience this ALL-IN-ONE dinner show and cruise at a significantly discounted rate which has been even further discounted through a generous sponsorship from Olympia Chimney Supply Chartered Cruise and Dinner Show tickets are available for an additional fee ($29person) through the regular registration process

November 19-23 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

November 26-30 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 3-7 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 10-14 2012CSIA (online) - Chimney Physics

Dates amp Events

Please send notice of your events

for NCSG Dates amp Events listings at

mmcmahonncsgorg for inclusion here

in weekly posts to the discussion list

and online at wwwNCSGorgdates The

event must be considered educational or

informative for the industry (sales events

and open houses will not be listed)

- CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 14-19 2012AHIT Home Inspection Training CSIA Technology Center For more information please contact jhuebnerahitcom

December 17-21 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 24-28 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 31- January 4 2013CSIA (online) - Chimney Physics

- CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

January 7-11 2013CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

January 14-18 2013CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician

AND AS ALWAYS

uuml Direct Vent Pro uuml Pellet Vent Prouuml Class ADuraTech

bull Same Day Shipment bull 16 Toll Free Lines To Assist You bullbull Proud Supplier Member To The NCSG bull

Serving Sweeps for 35+ Years

LARGEST INVENTORY

LOWEST PRICES

HEADQUARTERS

Itrsquos In Stock

uuml Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ Years

Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ Years

bull Proud Supplier Member To The NCSG bull

1-866-880-3473

Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ Years

Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ Years

Class ADuraTech

Serving Sweeps for 35+ Years

32 SWEEPING NOVEMBER 12

NOVEMBER 12 SWEEPING 33

otivation Everybody wants it Just about

everything we do is affected by it Itrsquos a billion

dollar industry studied and preached by many

but truly understood and embraced by few I

myself subscribe to all sorts of blogs and article feeds related to

the topic When I go conferences I love to hear a good motivational

speaker But what truly motivates us

Irsquom guessing the answer to that question varies for all of us

Deciding what to have for dinner may be motivated by our desire

to lose weight our budget or maybe simply some food we saw on

TV Making the decision to attend a business conference may be

motivated by the speakers the topics the location or the cost Even

reading this magazine is a motivated behavior

So during this time of year when many sweeps seem to be motivated

by trying to keep up with the relative seasonal high pace of business

I decided to do a little research Not surprisingly there is no shortage

of information out there on the topic but I did run across a couple

of things that caught my attention and I thought were worthwhile to

pass along

One article in particular was written by a small business

entrepreneur (which is the first key to catching my attention) and

business coach Nancy Wurtzel She talks about both external and

internal forces that impact our motivation and the role they play in

our everyday business decisions and she encourages us to take the

time to examine those factors for each of us that truly and uniquely

make us tick

Specifically Wurtzel offers seven factors to motivate the motivational

thought process Inspiration goals networking self-reward exercise

organization and of course external stimulation from motivational

speakers and authors

What is your inspiration What are you truly interested in and

inspired by Whatever it is itrsquos critical to getting and staying

motivated If yoursquore note interested in your business you canrsquot

expect to stay motivated to succeed in it for the long term On the

other hand if you are excited about what you are doing you will be

persistent even when challenged and your energy and intensity will

help you thrive

Are you setting goals Short and long-term goal setting is vital for any

business owner This is hardly business savvy news but itrsquos amazing

how many small businesses donrsquot do this in a measurable way And

many of those that do forget to go back and review their goals to see

where they are and adjust as needed How could you possibly be

motivated if you are unsure about the direction and progress of your

company

Network whenever you can with peers and other small business

owners The isolation of working alone can be one of the most

difficult parts of entrepreneurship or frankly being the boss in any

BY MARK MCSWEENEY CAEEXECUTIVE DIRECTOR

Perspective

Worthwhile Motivation

ldquoMotivation is one of the most powerful driving forces in the workplace It can mean the difference between tremendous success and failurerdquo ndash Nancy Wurtzel

M

34 SWEEPING NOVEMBER 12

organization Gaining support from others is motivating Itrsquos hard to

move mountains by yourself However building off the energy and

inspiration of others who are in similar positions those mountains

can become merely small hills just waiting to be traveled By all

means network with other sweeps but donrsquot limit it to that Even

when businesses are not related there is a lot of common ground

between small businesses and plenty of opportunities to work

together

Reward yourself You know how hard you work Even when

you work smart you still tend to work hard Itrsquos human nature

particularly for the entrepreneurial mind But all work and no play

can be a big mistake Motivation will drop quickly of you never take

time away from the work you are doing So plan frequent rewards

for yourself They donrsquot have to be huge getaways though every once

in a while thatrsquos a good idea too And in between the rewards when

you have the inevitable bad day deal with it learn what you can

from it and then put it behind you The great Emerson said ldquoFinish

each day and be done with it You have done what you could Some

blunders and absurdities have crept in forget them as soon as you

can Tomorrow is a new day You shall begin it serenely and with too

high a spirit to be encumbered with your old nonsenserdquo

Take care of yourself Wersquove all heard that there is a powerful

connection between the mind and the body When we get busy

itrsquos easy to begin to neglect on or the other Exercise and cut back

on some of the unhealthy foods (note I didnrsquot say get rid of them

entirely that may be part of your self-reward) Exercise breaks donrsquot

have to be huge blocks of time and you donrsquot need to spend money

joining a gym or hiring a personal trainer if thatrsquos not what yoursquore

into But do something It will make you feel better and doing that

can help keep your mind fresh

Get organized Okay for those of you who have seen my desk you

know paper management is not my forte While I do keep myself

organized in other ways every once in a while I need to set aside

time to tackle the stacks and clean my desk off so that I can start

fresh I always feel better afterward Beyond the paper take a look

at opportunities to really get organized by creating business systems

that will help you streamline your operations and once you do the

ongoing challenge is to keep yourself on track by maintaining these

systems If you canrsquot do it on your own donrsquot be afraid to bring in

someone who can help you another great benefit of networking

Keep yourself motivated There is no shortage of motivational ideas

and materials out there for the taking Itrsquos hard to go through a

day without being exposed to books CDs blogs seminars videos

and more There are even apps for your smart phone So who do

you trust Who do you listen to How do you get through all the

motivational clutter out there and actually find someone who can

get you fired up about working and improving your business If you

have a business mentor get suggestions from him or her If yoursquore

networking with other small business

owners ask them what has worked

for them If they are in the same boat

you are maybe you can experiment

together

Jim Rohn says that life is worthwhile

when you learn try stay and care

Constantly challenge yourself to learn

what you can do to keep on top of

your game mentally and physically

Try your best to make a difference in

your life even when at first you donrsquot

succeed Stay in the game that you have

committed to play and see it through

And care about what you are doing

who you are doing it with and who

you are doing it for Do these things

with a passion and motivation is sure

to follow

Until next time I continue to wish you

every success

Double Locking CrimpRemains StrongYet Very Flexibl e

With No Memo ry

Strong Triple Locking CrimpHolds T ogether Even OnTough Jobs

Horizontal Sides Of CorrugationOffer Added Strengthamp Flexibility

Manufactured by CHIMNEY TECHNIQUE INC

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Featuring

Visit wwwchim-prolinercom for more detailsbull 2000 Industrial Ave bull Sioux Falls SD 57104

1-800-582-1392

NOVEMBER 12 SWEEPING 35

Display Ad Index

Darwin Awards

Have you snapped a photo of a peculiar chimney in your area that made you shake your head in disbelief

Send it to Melissa Heeke at mheekencsgorg for publication in Sweeping Or mail it to NCSG 2155 Commercial Drive Plainfield IN 46168

Page Advertiser Phone Email or Website Address

34 Ahrens Chimney Technique 800-582-1392 ahrenschimneyqwestofficenet

21-24 Chimney Safety Institute of America 317-837-5362 wwwCSIAorg

17 Cobra Chimney Caps 888-463-0636 salescobrachimneycom

29 Communications Network Inc 800-875-8118 tkempercomnetmessagecom

19 Copperfield 800-247-3305 wwwcopperfieldcom

6 ENERVEX Inc 800-255-2923 infochimneyfanscom

15 Firesafe Industries Inc 800-545-6607 wwwfiresafeinccom

18 Hose Master 800-221-2319 bobdanielshosemastercom

10 ICP 508-695-7000 wwwchimneycapscom

BC Lifetime Chimney Supply LLC 877-234-7473 wwwlifetimechimneysupplycom

7 Lindemann Chimney Company 800-722-7230 wwwlindemannchimneycom

34 MC Refractory 760-956-1884 wwwmcrefractorycom

8 Meyer Machine amp Equipment 800-728-3828 wwwmeyermachinecom

4 National Chimney Supply 800-897-8481 wwwnationalchimneysupplycom

11 New England Chimney Supply 888-900-8106 wwwNECS-BEST-FLEXcom

5 Olympia Chimney Supply 800-569-1425 wwwolympiachimneycom

13 Sand Hill Wholesale 800-258-5496 wwwsandhillwholesalecom

3 Smoktite 866-439-0069 wwwsmoktitecom

32 Sweeprsquos Choice 866-880-3473 infosweepsamericacom

9 Thermocrete 866-439-0069 wwwthermocreteusacom

25 Whitecaps 800-335-2534 wwwwhitecapscom

This photo was taken by our tech Wes Thornton and we really donrsquot know what to say about it other than ldquoNo way am I getting up thererdquo

Enjoy Jessica Addams Barnhill Chimney Company Jessica Addams

36 SWEEPING NOVEMBER 12

ClassifiedsGotta chimney question Sizing Codes Call Royal Edwards Make Royal your tech department CALL NOW 813-982-0219 for on-call tech support Continuing Education special bonus ndash ask how you can get the Friday morning E-Blast for FREE CALL NOW 813-982-0219

GasVent Software for Sizing Chimneys only $195 Call 1-800-648-9523 for more info and visit wwwelitesoftcom to download a free trial version

Chimney Sweep business for sale in the Northern Rocky Mountains of New Mexico Services a large area with three ski resorts in the service area Equipment and signed three year contracts goes with the business Business is well established For pricing and other info please email your questions to ridgeriders1gmailcom

CLASSIFIED ADS FREE FOR NCSG MEMBERSMembers can run one 35 word classified free each year Regularly classified ads are $2word or $1word for NCSG members Classified ads are non-commissionable and must be pre-paid To place a classified ad please contact Megan McMahon at mmcmahonncsgorg or (317) 837-1500

Cut To Fit Refractories

NEWPRODUCT

Having trouble locating that hard to find refractory panel No problem when you use the MC Refractory Inc CUT TO FIT refractory walls Carry them on your truck cuts easily to fit most fireplaces This product is the original Tested to UL127 amp ASTM C133 standards and certified by OMNI Test Laboratories

MC Refractory Inc11435 East Santa Fe Ave Unit B bull Hesperia CA 92345

Call us Toll Free (877) Cut-2-Fit(877) 288-2348

Visit us on the web at wwwmcrefractorycom

CUSTOM PANELS AVAILABLE CALL FOR DETAILSWe also manufacture fire rings and log lighters

Do you Pre-Screen Your EmployeesLABORCHEX a valuable employment background screening service since 1985 offers discounted pricing to all NCSG members There are no set up fees or minimum orders and many results are completed within 24 hours Members will simply complete a few forms via a secure website after the applicant has authorized the screening by signing a release Results will be provided on the website and by email or fax Not only will NCSG members lower turnover costs enhance safety and security and save $$ from day one - all screenings comply with federal laws and regulations bull Lower Turnover Costsbull Reduce Negligent Hiring Issuesbull Maintain Productive Worksitesbull Enhance Safety amp Securitybull Save $$ from Day One For more information on how to take advantage of this benefit go to the ldquoMembers Onlyrdquo section of wwwNCSGorg to access member benefits and discount information

TwittercomDntMoveFirewood

TweetThatsWhatTreeSaid to spread the message

TwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewood

TweetTweetTweetTweetTweetThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid to spread the messageto spread the messageto spread the messageto spread the messageto spread the messageto spread the message

FacebookcomDontMoveFirewood

Join us on Facebook to get up-to-date information and safe burning tips

FacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewood

Join us on Facebook to get up-to-date information and safe burning tips and safe burning tips

TwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewood

FacebookcomDontMoveFirewoodFacebookcomDontMoveFirewood

Spread the word not the pest

org

National Chimney Sweep Guild2155 Commercial DrivePlainfield IN 46168

1210

NEW CUSTOMERS BUY 2 GET 1 FREEQUALITY SERVICE AND THE BEST PRICES YEAR ROUNDSingle Wall 316L 6 x 25 $288Single Wall 316L 6 x 35 $368Smooth Wall 316L 6 x 25 $313Smooth Wall 316L 6 x 35 $403FOR BULK ORDERS AND MORE SIZES

CALL 877234PIPEVisit our website wwwLifetimeChimneySupplycom

Fire Safety Improved Performance Easy and Effective Cleaning Long-term Preservation

WHY DO YOUR CUSTOMERS NEEDA LIFETIME CHIMNEY LINER

Lifetime chimney liners offer the best protection against dangerous

conditions caused by improperly vented appliances misused

wood stoves poor construction and excessive moisture They improve

draft flow are easy to clean and help extend the life of your chimney

FREESHIPPINGWITH YOUR KITPURCHASE

FREESHIPPINGWITH YOUR KITPURCHASE

Page 20: November 2012

20 SWEEPING NOVEMBER 12

Letrsquos start with a few questions Have you noticed the Yellow Pages have become thinner with every new release Do you come across fewer flyers for services in your area Do you see fewer ads on TV for local businesses than you did a year ago Chances are you answered lsquoyesrsquo to at least one of these

Why the migration happened

But now we know the cause ndash In 2012 the average person is far more likely to search for a service online rather than offline The Internet has made it more convenient for us to look up services and in doing so has caused a major shift in the way all businesses should market their services

When one of your customers needs your services you want them to call you In 2000 if they didnrsquot have your phone number memorized they would grab the Yellow Pages and look you up In 2012 if a customer doesnrsquot know your number off the top of their head they are likely to Google you to find your contact info If you havenrsquot made an investment to show up on Googlersquos ldquoPage Onerdquo your competitorrsquos contact information might be displayed before yours ndash even if a customer types in your exact business name

So when Mr and Mrs Smith need their chimney cleaned this fall they arenrsquot going to look up local chimney sweeps in the Yellow Pages ndash they are going to do an Internet search for chimney sweeps in their area and choose a company that seems reliable and professional This happens millions of times every day and not surprisingly has led to many businesses spending their marketing dollars online rather than investing in ldquoold schoolrdquo forms of marketing Tips on what NOT to do

Ten years ago it made perfect sense to market on billboards and in the Yellow Pages but times have changed Businesses that continue to only focus on ldquoold schoolrdquo forms of marketing will find their lead flow diminishing On the other hand successful business owners are able to adapt to changes in consumer trends and todayrsquos consumers are online

As for those companies that happen to still be benefiting from the Yellow Pages thatrsquos great ndash as long as they balance their budget accordingly for this type of media Chances are

Yellow Pages marketing wonrsquot sustain itself much longer so be prepared to move marketing dollars online in the near future There are also many companies that rely on referral customers and word-of-mouth marketing but when potential customers hear about your business they are likely to look your company up online first and you need to make sure yoursquore showing up

Where to begin

For those businesses looking to get their feet wet in online marketing consider starting with basic search engine optimization (SEO) For example ensure that the services you provide are all listed on your Website especially in any headers Same goes for any areas you service ndash Be sure to list those as well (but donrsquot overdo it or it will look messy) Claim your business listing on Google and build up your Facebook Business Page These are all free strategies that you can use to boost your online presence

Depending on the competition in your area this might not be enough to get you on Page One of Google which is where you want to be Businesses looking to maximize their online marketing should consider advanced SEO (Meta tags inbound links) or a Pay-Per-Click service In order to compete in higher traffic target areas these are often necessities Remember all the other chimney sweeps in your area are aiming for Page One placement as well There just isnrsquot enough room for everyone

If you are busy and canrsquot spend your own time managing your online marketing there are many companies that can do it for you ndash you probably hear from them and their ldquoguaranteedrdquo results on a daily basis But be wary about which one you decide to work with Do your research and make sure you find a company you can trust At the end of the day if you have an online marketing plan and are focused on making it grow your business is in great shape

Alain Parcan is the Manager of Marketing for Market Hardware Inc (wwwMarketHardwarecom) and contributed this article Alain is experienced in the fields of Internet Marketing and small business marketing Market Hardware helps Chimney Sweep businesses compete on the Web and offers special discounts for NCSG members Ask Alain any Website or Internet Marketing question by emailing alainmarkethardwarecom or calling 888-381-6925

The Great Marketing Migration

BY ALAIN PARCAN OF MARKET HARDWARE

CSIA Update wwwCSIAorg

Publication for CSIA Certified Chimney Sweepregs

ADVERTISEMENT

INDIANAPOLIS - The United States District Court for the Northern District of Florida has issued a Permanent Injunction and Order on behalf of the Chimney Safety Institute of Americareg (CSIA) against James Joyner Absolute Chimney Sweeps Advanced Fireplace Technicians Chimney Doctor Fireplace Doctor and Orlando Chimney Doctor and any business entity performing chimney cleaning in which Joyner has an ownership interest or control

The order comes after CSIA brought legal action against Joyner in 2012 for repeated unauthorized use of CSIArsquos registered

trademarks including the CSIA Certified Chimney Sweepreg mark on websites and other marketing materials for multiple businesses

ldquoThis is a particularly satisfying victory in that this offender was using our trademark without authorization to inaccurately represent his sweeps in several states as being certified by CSIArdquo says CSIA Executive Director Mark McSweeney CAE

In a settlement agreement Joyner has paid CSIA an undisclosed sum and is indefinitely prohibited from applying for

certification from CSIA and from using CSIArsquos certification logo in conjunction with any of his current or future chimney sweeping businesses

ldquoCSIA Certified Chimney Sweeps work hard to earn and maintain their credential and we owe it to them and to the consuming public who rely on what that credential stands for to protect its legitimacy and credibilityrdquo says CSIA President John Pilger ldquoCSIA is proud of our consistent track record of enforcing the use of our valued trademarkrdquo

Federal ruling protects Chimney Safety Institute of America registered trademark from repeated unauthorized useOrder results in undisclosed settlement paid to CSIA

AlabamaDustin Doty bull The Fireplace Service Center bull Fort Payne

ArizonaAustin Retrum bull Affordable Chimeny Sweep bull Vail

CaliforniaThomas Kezas bull Chim Chiminey Sweep bull Vista

ColoradoMark Roberts bull Chimney Sweeps of America bull Littleton

ConnecticutChristopher Gonsalves bull Millstream Construction bull HebronDavid Heissenbuttel bull DMH amp Associates Inc bull WiltonChad Mitchell bull Northeastern Chimney LLC bull West Hartford

IdahoJoel King bull Kings Roofing Inc bull Mountain Home

IllinoisRichard Moore bull Jiminy Chimney Sweep amp Service bull Lake in the Hill

IndianaTom Meredith bull SaverSystems bull Richmond

KentuckyJoshua Moore bull Mt Sterling

MarylandTJ Davis bull Clean Sweep of AA Co Inc bull MillersvilleBrandon Mowell bull Magic Mountain Inc bull ThurmontChris Anderson bull Monocacy Chimney Care bull MyersvilleBrandon Green bull Monocacy Chimney Care bull Myersville

MassachusettsKevin Cabral bull Ash Away Hearth amp Chimney bull Dartmouth

MissouriBill Bonney bull Bill Bonney Chimney Sweep Service bull Jackson

New HampshireJoseph E Olisky Jr bull Tom Cady Chimney Sweep LLC bull Lebanon

New JerseyRaymond Bond bull Mercer County Chimney

Services bull HamiltonNorth DakotaAnthony Bach bull Cinderfellarsquos bull LidgerwoodOhioTom Rhine bull Chim Cheroo Chimney Sweeps bull GreenwichMichael Lentz bull Eastside Fireplace amp Contracting bull CygnetRobert Wickard bull Eastside Fireplace amp Contracting bull Cygnet

OregonEric Johnston bull American Chimney amp Masonry Inc bull PortlandBryan Wright bull American Chimney amp Masonry Inc bull Portland

PennsylvaniaRon Renninger bull Chester County Hearth amp Home bull Elverson

VirginiaChris Prouty bull Proutyrsquos Chimney Sweep Inc bull Leesburg

WisconsinBrad Freimuth bull The Chimney Guy LLC bull MenashaLuke Maynard bull The Chimney Guy LLC bull Menasha

Congratulations to Our New CSIA Certified Chimney Sweeps

October 12 2012

From Mark McSweeney CAE

Executive Director of the Chimney Safety Institute of America

and the National Chimney Sweep Guild

Earlier this morning NBCrsquos Today Show aired a segment featuring

an undercover investigation on chimney sweeps The Today Show

ldquostingrdquo operation took place at a home in the Northeast where

chimney sweeps were called in for a routine sweeping When

sweeps did not provide a thorough inspection of the homersquos

chimney when recommending repairs or service Today Show

reporters and producers confronted them about their tactics

Ashley Eldridge Chimney Safety Institute of America (CSIA)rsquos

Director of Education served as the lead technical expert for the

segment In his role as Director of Education Ashley is responsible

for the administration of the CSIA Certified Chimney Sweepreg

credentialing program and is a regular spokesperson for CSIA

When presented with the opportunity to participate we knew that

it was our responsibility to help educate the public about what to

expect when hiring a chimney sweep for regular maintenance It is

CSIArsquos mission is to encourage public awareness of issues relating

to chimney and venting performance and safety This segment

serves as a great reminder that homeowners need to do their

homework before inviting contractors into their home

In response to the segment both the Chimney Safety Institute

of America and the National Chimney Sweep Guild have issued

statements to the media introducing the organizationsrsquo programs

as the standard for the industry and outlining steps to take to

verify industry memberships and credentials We believe that the

segment on the Today Show and the industryrsquos response to the

segment will open the door for continued conversations about how

to hire a qualified ethical chimney professional

We encourage you to take this opportunity to proactively share

your experience and credentials with your customers Just like

in any service industry while there may be a few bad apples we

know there are far more of you out there who bring a high level of

professionalism and ethical accountability to the trade To confidently

demonstrate to the consumer that you are among the best of the

best here are a few ways that you can set yourself apart

An Open Letter to the Chimney Service Industry

bull Verify that your contact information is accurate and up-to-date

online at wwwNCSGorg andor wwwCSIAorg

bull Verify that your membership and credentials are accurate and

up-to-date on your own website

bull Invite your customers to verify your memberships and

credentials online at wwwNCSGorg andor wwwCSIAorg

Doing so helps to diminish the impact of competitors who

falsely claim to have those same credentials

bull Provide your customers with references

bull Have a valid certificate of insurance available upon request

bull If your company is a member of NCSG remind your

customers that you have signed the NCSG Code of Ethics

bull If you have CSIA Certified Chimney Sweeps on staff remind

your customers that each individual has signed the CSIA Code

of Ethics and be sure that they are each carrying their photo

identification cards

Both the National Chimney Sweep Guild and the Chimney

Safety Institute of America are here to support the industry

by reminding homeowners of the need for annual chimney

inspections and to help homeowners make informed decisions

about the professionals who will perform those services We

believe that our media outreach brings awareness to these

issues and hope that you through your affiliation with NCSG

and CSIA will benefit from more informed customers

All the best for a safe and successful season

Mark T McSweeney CAE

Executive Director

National Chimney Sweep Guild wwwncsgorg

Office (317) 837-1500 Fax (317) 837-5365

Chimney Safety Institute of America wwwcsiaorg

Office (317) 837-5362 Fax (317) 837-5365

NCSG and CSIA Partners in the Future of Chimneys amp Venting

in America

ADVERTISEMENT

QR code generated on httpqrcodelittleidiotbe

Now you can access more of the industryrsquos favorite seminars in a self-paced online format Itrsquos easy with CSIArsquos eLearning program mdash offered every week

Need to renew your CSIA Certified Chimney Sweep credential You

can now earn all of the CEUs entirely online We offer individual

sessions in affordable bundles so you can earn just the CEUs you

need $39 per session $99 for 3 sessions or $149 for 5 sessions

Ready to get started Learn more and register right now

W W W C S I A O R G E L E A R N I N G( 3 1 7 ) 8 3 7 - 5 3 6 2

Good for you your business and your busy schedule

Online review sessions also available weekly

Now you can access more of the industryrsquos favorite seminars in a self-paced online format Itrsquos easy with CSIArsquos eLearning program mdash offered every week

Need to renew your CSIA Certified Chimney Sweep credential You

can now earn all of the CEUs entirely online We offer individual

sessions in affordable bundles so you can earn just the CEUs you

Good for you your business and your busy schedule

ADVERTISEMENT

CSIA 2013Education CalendarAs of 102212 - Schedule subject to change Please contact the Chimney Safety Institute of America prior to making travel arrangements

Register today at wwwCSIAorg or call us at (317) 837-5362

Hate to travel CSIArsquos online education is now oered weeklyCSIA Certication Review Sessions Chimney Physics Lining Masonry with Stainless Steel and eLearning

The CSIA Technology Center is located near Indianapolis Indiana

National Chimney Sweep Training School April 29 ndash May 4 2013 | CSIA Technology Center

June 24 ndash 29 2013 | CSIA Technology Center

August 12 ndash 17 2013 | CSIA Technology Center

September 30 ndash October 5 2013 | CSIA Technology Center

Fundamentals of sweeping and inspection of chimney systems equipment operation health and safety considerations and step-by-step instruction in codes clearances standards and practices

Installing and Troubleshooting Gas Hearth AppliancesJuly 15ndash19 2013 | CSIA Technology Center

Service and installation including appliance standards combustion requirements pipe sizing and installation troubleshooting carbon monoxide testing and fuel conversion

CEUs 4-T 4-CS 4-HS 4-CL NFI CEUs 16 T

Chimney Physics March 4-5 2013 | CSIA Technology Center

Diagnosis and resolution of chimney performance problems solving air pressure problems identifying the symptoms of indoor air pollutants

determining combustion air requirements for vented appliances in a two-day in-person formatCSIA CEUs 3-T 3-CS 3-HS 3-CL NFI CEUs 4 E

Inspection and Report WritingMay 16ndash17 2013 | CSIA Technology Center

Chimney inspections and evaluations report writing including regional and environmental

inuences eective photo documentation digital organization and administrative procedures

CSIA Certied Chimney Sweepreg Review amp ExamJanuary 25 2013 | Jamison Masonry Restoration - Oreland PA

February 8 2013 | CSIA Technology Center

March 15 2013 | Orlando FL

April 3 2013 | Branson MO

April 26 2013 | Manchester NH

May 3 2013 | Scranton PA

June 7 2011 | CSIA Technology Center

June 28 2013 | Richmond VA

July 9 2013 | Oceanside CA

August 2 2013 | CSIA Technology Center

August 9 2013 | Kansas City MO

September 13 2013 | Atlantic City NJ

October 18 2013 | Latham NY

November 15 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the exams The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125-CS 125-HS 125 CL NFI CEUs 6 T

| CSIA Technology Center

CSIA Certied Dryer Exhaust Technicianreg Review February 7 2013 | Arlington VA

April 3 2013 | Branson MO

August 1 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the CSIA Certied Dryer Exhaust Technicianreg exam The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125 CS 1-HS 1-CL NFI CEUs 4 E

NOVEMBER 12 SWEEPING 25

ProgressiveProgressivePerksBY DEBBIE CORNELIUS

MEMBERSHIP DEVELOPMENT COORDINATOR

Cheaper ndash Is It Always Better

A few years ago one of the NCSG Board members decided to change his general liability insurance from Stratus Insurance now known as Veracity Insurance Solutions to a local agent who was able to get them general liability insurance for less money than his company was paying through Stratus Unfortunately he had a claim and found he was not covered properly The claim was denied costing them Shortly after he renewed coverage through Stratus and has been with them ever since

So often we have a tendency to only look at what it is going to cost us that we donrsquot read the fine print to see just exactly what the product wersquore buying entails and covers There are some very important items you need to make sure your current policy covers

bull Are you covered for incidents involving creosote andor sootbull Are you classified correctly to reflect the work you performbull Does your current policy provide coverage for inspectionsbull Are your limits of liability adequate

Veracity Insurance Solutions includes coverage for creosote in their insurance package This package also includes installationtool coverage that covers the owner and employeersquos tools as well as equipmentproduct the insured is contracted to install

If you prefer to deal with a person who handles your auto and other personal insurance Veracity will be happy to work with your local insurance agent

and it wonrsquot cost you any extra Contact Veracity today to see how they can meet your needs

Chelsea Ciena Program UnderwriterVeracity Insurance Solutions866-395-1308Chelseaveracityinscom

Made in the USA | Est 1998 | 8003352534 | whitecapscom

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Purchase any Flame Stove or Insert between now and 123112 and receive a free grillgriddle or firewood moisture meter

OR

FREE WITHPURCHASE

CSIA 2013Education CalendarAs of 102212 - Schedule subject to change Please contact the Chimney Safety Institute of America prior to making travel arrangements

Register today at wwwCSIAorg or call us at (317) 837-5362

Hate to travel CSIArsquos online education is now oered weeklyCSIA Certication Review Sessions Chimney Physics Lining Masonry with Stainless Steel and eLearning

The CSIA Technology Center is located near Indianapolis Indiana

National Chimney Sweep Training School April 29 ndash May 4 2013 | CSIA Technology Center

June 24 ndash 29 2013 | CSIA Technology Center

August 12 ndash 17 2013 | CSIA Technology Center

September 30 ndash October 5 2013 | CSIA Technology Center

Fundamentals of sweeping and inspection of chimney systems equipment operation health and safety considerations and step-by-step instruction in codes clearances standards and practices

Installing and Troubleshooting Gas Hearth AppliancesJuly 15ndash19 2013 | CSIA Technology Center

Service and installation including appliance standards combustion requirements pipe sizing and installation troubleshooting carbon monoxide testing and fuel conversion

CEUs 4-T 4-CS 4-HS 4-CL NFI CEUs 16 T

Chimney Physics March 4-5 2013 | CSIA Technology Center

Diagnosis and resolution of chimney performance problems solving air pressure problems identifying the symptoms of indoor air pollutants

determining combustion air requirements for vented appliances in a two-day in-person formatCSIA CEUs 3-T 3-CS 3-HS 3-CL NFI CEUs 4 E

Inspection and Report WritingMay 16ndash17 2013 | CSIA Technology Center

Chimney inspections and evaluations report writing including regional and environmental

inuences eective photo documentation digital organization and administrative procedures

CSIA Certied Chimney Sweepreg Review amp ExamJanuary 25 2013 | Jamison Masonry Restoration - Oreland PA

February 8 2013 | CSIA Technology Center

March 15 2013 | Orlando FL

April 3 2013 | Branson MO

April 26 2013 | Manchester NH

May 3 2013 | Scranton PA

June 7 2011 | CSIA Technology Center

June 28 2013 | Richmond VA

July 9 2013 | Oceanside CA

August 2 2013 | CSIA Technology Center

August 9 2013 | Kansas City MO

September 13 2013 | Atlantic City NJ

October 18 2013 | Latham NY

November 15 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the exams The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125-CS 125-HS 125 CL NFI CEUs 6 T

CSIA Certied Dryer Exhaust Technicianreg Review February 7 2013 | Arlington VA

April 3 2013 | Branson MO

August 1 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the CSIA Certied Dryer Exhaust Technicianreg exam The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125 CS 1-HS 1-CL NFI CEUs 4 E

26 SWEEPING NOVEMBER 12

REGION 5

REGION 6

NCSG Charter Members

Paul Bourque Huntsville AL

Don Leavitt San Diego CA

David Harris Broken Arrow Oklahoma

Dan Wheeler Santa Rosa CA

John Cline Menlo Park CA

Dale Meisinger N Augusta SC

Alan Hisey St Louis MO

Eva B Horton Greenwich CT

Harry Richart Hasbrouck Heights NJ

NewNCSGNewNCSGMembers

REGION 2

REGION 1

REGION 4

REGION 3

NCSG REGIONS

REGION 1

Connecticut Vermont Massachusetts New York Maine Rhode Island New Hampshire

REGION 2

Delaware District of Columbia Maryland New Jersey Pennsylvania

REGION 3

Alabama Florida Georgia Mississippi North Carolina South Carolina Tennessee Virginia West Virginia

REGION 4

Illinois Indiana Kentucky Michigan Missouri Ohio

REGION 5

Arkansas Colorado Iowa Kansas Louisiana Minnesota Nebraska New Mexico North Dakota Oklahoma South Dakota Texas Wisconsin

REGION 6

Alaska Arizona California Hawaii Idaho Montana Nevada Oregon Utah Washington Wyoming

CONNECTICUTLorenzo Costa bull Diamond Duct Inc bull LindenhurstBernadette A Singh bull Wellworth Maintenance Corp bull BayshoreWesley J Harvey bull Harvey Wesley J bull Eden

MARYLANDGary Clift bull Fire-Safe Chimney SweepsGT Clift Inc bull Pasadena

PENNSYLVANIAH Richard Garten bull Above All Chimney Sweeps bull Seasterville

NEW JERSEYRaymond Bond bull Mercer County Chimney Services bull Hamilton

GEORGIAArvydas Didas bull Atlanta Chimney Worx LLC bull AtlantaJonathan Clements bull Atlanta Fireplace Specialists bull Atlanta

ILLINOISRichard M Moore bull Jiminy Chimney Sweep amp Service bull Lake in the Hills

OHIOMichael Lentz bull Eastside Fireplace amp Contracting bull CygnetKenneth Jackson bull 360 Home ServicesFireplace Pros bull Columbus

MICHIGANDustin Meyers bull Grand Rapids Air Duct amp Chimney bull Comstock

TEXASWilliam Vehon bull 1st Choice Chimney LLC bull Flower Mound

COLORADOSean Peck bull Ashes Away LLC bull Durango

CALIFORNIA Erik Hvolboll bull Carmichael Chimney Sweep bull SacramentoSteve Adcock bull Able Hearth and Home bull Antioch

NOVEMBER 12 SWEEPING 27

The 2012 ndash 2013 offers are being added daily in the ldquoMembers Onlyrdquo section of the NCSG website at wwwNCSGorg So start checking for these new offers each week These coupons will be good until June 30 2013

Airjet Division of Continental Industries bull Alpha American Company bull Condar Company bull Copperfield Chimney Supply bull Duct Cleanersrsquo Supply bull Dynacote LLC bull Earthcore Industries LLC bull ENERVEX Inc bull Firesafe Industries bull Fireside Distributors bull HY-C

Company bull Lifetime Chimney Supply bull Lindemann Chimney Supply bull Matters of the Hearth bull Meyer Machine amp Equipment bull National Chimney Supply bull Olympia Chimney Supply bull SaverSystems bull Smoktite LLC bull SNEWS ndash The Chimney Sweep News bull

Stove Builder International Inc (SBI) bull Ventech Industries Inc bull Wakefield Brush bull Wohler USA Inc bull Z-Flex

These are just a few of the many offers available to you as a member of the National Chimney Sweep Guild Visit wwwNCSGorg to learn more and to start saving

2012 ndash 2013 SWEEPS ADVANTAGE COUPON PROGRAM

Referral Reward for Non-Profits

Your non-profit can benefit when new NCSG Members mention your organization under Item 2 ldquoWho referred you to the NCSGrdquo on the NCSG membership application or you may send an email to membershipncsgorg and request that NCSG membership information be sent on your behalf to companies who should join Please provide the complete contact information ie name address telephone number and email address if available

Eligible Organizations Non-profit organizations (ie State and Regional Chimney Sweep Guilds HPBA Affiliates)

Referral Reward $100 per New NCSG Voting or Dual Member

Reward Earned Upon receipt of NCSG membership application and payment (full or first installment)

Reward Paid Paid to the organization within 10 business days of receipt of membership application and payment

New Member - Has not been a member of the NCSG for at least two (2) years

Airjet Div of Continental Industries

SAVE UP TO $13150 off Suggested Retail of any 8-inch All Fuel Decorative Chimney

Housing Kits

SAVE UP TO $11150 off Suggested Retail of any 6-inch All Fuel Decorative Chimney

Housing Kits

SAVE UP TO $10850 off Suggested Retail of any B-Vent (Gas) Decorative Chimney

Housing Kits ndash 48rdquo by 17rdquosquare

SAVE UP TO $9150 off Suggested Retail of any B-Vent (Gas) Decorative Chimney

Housing Kits ndash 36rdquo by 17rdquo square

CONDAR COMPANY

SAVE UP TO 4040 OFF Retail for Condar Custom-made Mesh Fireplace Screens for big

and odd size installs

SAVE UP TO $75FREE Design Service on a Condar Custom- Designed Stovepipe

Thermometer

SAVE UP TO ndashSavings Vary FREE shipping and a FREE pair of black screen pulls when you buy Condar Mesh Fireplace Screens (in stock sizes of 16rdquo to 36rdquo height)

Matters of the Hearth

SAVE UP TO $250 $250 off your first Quali-Fyre Purchase

SAVE UP TO $300 FREE shipping on first purchase

SAVE UP TO $250 FREE upgrade to a red firebrick interior

Effective September 1 2012

28 SWEEPING NOVEMBER 12

Congratulations - you all have accomplishments You support your family your employees and their families your vendors and you provide comfort and safety for your customers

So why do I run into far too many business owners who seem to have the ldquoWhat is your business worthrdquo question hanging over them like ominous rain clouds forming on the horizon

Do you feel pressure to increase the value of your business without fully understanding why what to do how to do it and when to do it

You have the opportunity to take your business and your life into any direction you choose So letrsquos start with the why ndash why are you in business today

Do you just love what you do Is your business a place to escape from issues you donrsquot want to deal with Do you need to continue to build wealth for retirement Does your why include consideration for family partners or co-owners or key employees or customers

For most the decision to sell or keep a business in the family is for retirement reasons It could also be to transition into a new business or career change such as a transition into a smaller

less stressful business or consulting role Perhaps you are seeking more diversity or less risk in your assets

Take out a piece of paper and write down your rdquowhysrdquo You may find that this does not take long to complete and can take a load off of your mind

Now what can you do Take a second piece of paper and write down why you would want to pass on or sell your business This is a great exercise to complete

You may uncover concerns about burning out becoming ill or injured lawsuits regulation or a host of other issues that just are not fun to deal with Are these concerns sapping your energy preventing you from making positive contributions to your business

Everyone has this tradeoff ndash life versus business Is giving up your life for your business worth it

At this point it is easy to fall into a pessimistic trap ndash get depressed and stop the process Or worse start blaming other people and become paralyzed in your day to day activities Have others told you that you have been a bit grumpy or tense lately

Business Valuation ndash Why What How When

BY BRIAN NOE CHFCreg CLTC

NOVEMBER 12 SWEEPING 29

Now is the time to take out a third piece of paper and write up a gratitude list What are you grateful for You should easily be able to come up with at least 100 people activities memories accomplishments and the beat goes on

Your gratitude list should enable you to throw the lsquopessimistic whysrsquo out the window and move on to a life you can look forward to

How do you want to live your life after you leave your business What are your financial requirements to achieve your goals This may seem like an arduous task but can be completed in just several hours with the right approach

Wouldnrsquot it be great if you found out you are in a position to lsquoretirersquo or lsquotransitionrsquo to a new endeavor NOW with little effort

The freedom to know what you want to do and what you need to do to fulfill it should give you your emotional time and enthusiasm back to move on to developing and implementing a plan

How to do what you need to do is a set of circumstances that is unique to you We do not have the space here to include even the basics of business and life valuation 101

The recommendation I want to make is to start this process NOW It will only take a few hours to answer the why questions ndash and only several hours more to determine what you need to do to achieve your why

Start the above and you can start to see the day when you your family and important others are finally rewarded for all of your hard work and sacrifice

Let Life Happen ndash Enjoy It

About the Author Brian Noe of MW Financial Group Ltd was a guest speaker at the NCSG 2011 convention held in Hartford CT where he discussed How to Get Out of Business and The Economy and Animal Spirits Brian has a son Eric who served four years in the US Army Eric is ranked first in his class with a degree in Computer Science is working in his field and plans on attending graduate school in 2013 His daughter Kara recently graduated undergraduate school with distinction and is planning to attend graduate school to become a Physiciansrsquo Assistant Brian thoroughly enjoys helping others spend more time with their families and friends while becoming financially successful He can be reached at (860) 606-0834 or Brian_NoeMWFinancialcom

hellip when opportunity calls we answer 1-800-875-8118

wwwcomnetmessagecom

Benefits of Answering Service

Award Winning Telephone Agents

Never Miss A Call

Better Time Management

Appointment Scheduling

Affordable

NCSG Innovation 2013 bull April 4-7 bull Branson MO

Company___________________________________ Address ____________________________________ City State ZIP ________________________________ Phone ______________________________________Fax ________________________________________Email _____________________________________ Check here to opt-in to email from exhibitors

REGISTRANT INFORMATION Please write name as you would like it to appear on your badge Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________ Registration Total $ ___________________

Showboat Branson Belle Tickets ($29each) Qty _______ Cruise Total $ ___________________ 2013 Convention Patch ($3each - Pickup on-site) Qty ________ Patch Total $ ___________________ PROMO CODE ___________________ $ ___________________

Payment Method Check ___________________ Visa MC AmEx

Account __________________________________ Card Security Code _____________ Exp __________Name on Card _______________________________ Signature ___________________________________

PAYMENT INFORMATION

GRAND TOTAL

For Office Use Only O2CR C2F AUTH _______________OrgID ________________ Profile ID ___________________RECrsquoD BY _____________ DATE ______________________

Advanced convention registation closes March 14

STANDARD RATES

Until 1913

11013- 21413

After21413

Primary $499 $549 $599Spouse 299 349 3991st Additional 449 499 5492nd Additional 399 449 4993+ Additional 349 399 449Single Day 279 279 279Banquet Only 89 89 89Tradeshow Only 79 79 79Child banquet tickets are available for kids 12 and under

NCSG MEMBER RATES

Until 1913

11013- 21413

After21413

Primary $399 $449 $499Spouse 199 249 2991st Additional 349 399 4492nd Additional 299 349 3993+ Additional 249 299 349Single Day 179 179 179Banquet Only 69 69 69Tradeshow Only 49 49 49Senior Members $100 $100 $100

MAIL TO National Chimney Sweep Guild 2155 Commercial Drive Plainfield IN 46168

FAX TO (317) 837-5365 CALL (317) 837-1500

REGISTER ONLINE NCSGorginnovationNCSG also accepts direct debit payments

Please contact Candice Bradbury at (317) 837-1500 or cbradburyncsgorg for more information

Cancellations must be made in writing and sent toNCSG 2155 Commercial Drive Plainfield IN 46168

Refund Policy Prior to 1913 90 11013-21413 75 No refunds are available after 21413

Chartered Cruise and Dinner ShowShowboat Branson Belle

-- Additional Registration Required --$29person - Join us aboard the Showboat

Branson Belle on the evening of April 4 for the spectacular ldquoMade in the USArdquo dinner show and a two-hour cruise on Table Rock Lake

No matter how you define success you will find something at NCSG Innovation 2013 that will stretch your imagination test your technical abilities and get that light bulb over your head to appear

From many perspectives one common theme has tied together all of NCSGrsquos convention and trade show events That theme is innovation Innovation is ldquodoing outside of the boxrdquo to make both work and personal lives more comfortable and enjoyable American chimney service businesses must remain on the cutting edge of innovation and our convention is your ticket to a more successful future

About BransonThe NCSG Innovation 2013 Convention and Trade Show will be held at the Chateau on the Lake in Branson Missouri Branson is located 40 miles south of Springfield and nestled in the heart of the Ozark Mountains Southwest Missouri is home of some of the most picturesque and breathtaking natural views in the country Rest assured we realize that we may have a little competition for our attendeesrsquo attention and wersquore working on creative ways to keep them engaged and on the tradeshow floor

About Chateau on the LakeThe Chateau on the Lake Resort Spa amp Convention Center in Branson Missouri is perfect for all kinds of stays Pack up the family - small dog included - and come for a vacation No matter what type of get-away you seek our extraordinary ldquoCastle in the Ozarksrdquo is here for you

Chateau on the Lake in Branson is the only AAA Four-Diamond Lake Resort in Missouri It has complimentary indoor and outdoor parking three amazing res-taurants first class relaxation at Spa Chateau and a full service Marina on Table Rock Lake

Hotel reservations are now being accepted for NCSG Innovation 2013 at Chateau on the Lake in Branson MO Just call 1-888-333-LAKE (5253) and mention that yoursquore with the National Chimney Sweep Guild to lock in rates starting at $129 for a mountain view and $134 for a lake view

NCSG Innovation 2013April 4-7 at Chateau on the Lake in Branson MO

For more info visit wwwNCSGorginnovation

Chartered Cruise and ldquoMade in the USArdquo Dinner Show

Showboat Branson Belle -- Additional $29person Registration Required --

Join fellow sweeps and industry friends for a two-hour chartered dinner cruise aboard the Showboat Branson Belle The eveningrsquos entertainment is a show called Made In The USA featuring Janice Martin the worldrsquos only aerial violinist and the five-member all-male vocal group The ShowMen in a patriotic musical tribute to America NCSG Innovation 2013 attendees and guests can experience this ALL-IN-ONE dinner show and cruise at a significantly discounted rate which has been even further discounted through a generous sponsorship from Olympia Chimney Supply Chartered Cruise and Dinner Show tickets are available for an additional fee ($29person) through the regular registration process

NCSG Innovation 2013 bull April 4-7 bull Branson MO

Company___________________________________ Address ____________________________________ City State ZIP ________________________________ Phone ______________________________________Fax ________________________________________Email _____________________________________ Check here to opt-in to email from exhibitors

REGISTRANT INFORMATION Please write name as you would like it to appear on your badge Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________ Registration Total $ ___________________

Showboat Branson Belle Tickets ($29each) Qty _______ Cruise Total $ ___________________ 2013 Convention Patch ($3each - Pickup on-site) Qty ________ Patch Total $ ___________________ PROMO CODE ___________________ $ ___________________

Payment Method Check ___________________ Visa MC AmEx

Account __________________________________ Card Security Code _____________ Exp __________Name on Card _______________________________ Signature ___________________________________

PAYMENT INFORMATION

GRAND TOTAL

For Office Use Only O2CR C2F AUTH _______________OrgID ________________ Profile ID ___________________RECrsquoD BY _____________ DATE ______________________

Advanced convention registation closes March 14

STANDARD RATES

Until 1913

11013- 21413

After21413

Primary $499 $549 $599Spouse 299 349 3991st Additional 449 499 5492nd Additional 399 449 4993+ Additional 349 399 449Single Day 279 279 279Banquet Only 89 89 89Tradeshow Only 79 79 79Child banquet tickets are available for kids 12 and under

NCSG MEMBER RATES

Until 1913

11013- 21413

After21413

Primary $399 $449 $499Spouse 199 249 2991st Additional 349 399 4492nd Additional 299 349 3993+ Additional 249 299 349Single Day 179 179 179Banquet Only 69 69 69Tradeshow Only 49 49 49Senior Members $100 $100 $100

MAIL TO National Chimney Sweep Guild 2155 Commercial Drive Plainfield IN 46168

FAX TO (317) 837-5365 CALL (317) 837-1500

REGISTER ONLINE NCSGorginnovationNCSG also accepts direct debit payments

Please contact Candice Bradbury at (317) 837-1500 or cbradburyncsgorg for more information

Cancellations must be made in writing and sent toNCSG 2155 Commercial Drive Plainfield IN 46168

Refund Policy Prior to 1913 90 11013-21413 75 No refunds are available after 21413

Chartered Cruise and Dinner ShowShowboat Branson Belle

-- Additional Registration Required --$29person - Join us aboard the Showboat

Branson Belle on the evening of April 4 for the spectacular ldquoMade in the USArdquo dinner show and a two-hour cruise on Table Rock Lake

No matter how you define success you will find something at NCSG Innovation 2013 that will stretch your imagination test your technical abilities and get that light bulb over your head to appear

From many perspectives one common theme has tied together all of NCSGrsquos convention and trade show events That theme is innovation Innovation is ldquodoing outside of the boxrdquo to make both work and personal lives more comfortable and enjoyable American chimney service businesses must remain on the cutting edge of innovation and our convention is your ticket to a more successful future

About BransonThe NCSG Innovation 2013 Convention and Trade Show will be held at the Chateau on the Lake in Branson Missouri Branson is located 40 miles south of Springfield and nestled in the heart of the Ozark Mountains Southwest Missouri is home of some of the most picturesque and breathtaking natural views in the country Rest assured we realize that we may have a little competition for our attendeesrsquo attention and wersquore working on creative ways to keep them engaged and on the tradeshow floor

About Chateau on the LakeThe Chateau on the Lake Resort Spa amp Convention Center in Branson Missouri is perfect for all kinds of stays Pack up the family - small dog included - and come for a vacation No matter what type of get-away you seek our extraordinary ldquoCastle in the Ozarksrdquo is here for you

Chateau on the Lake in Branson is the only AAA Four-Diamond Lake Resort in Missouri It has complimentary indoor and outdoor parking three amazing res-taurants first class relaxation at Spa Chateau and a full service Marina on Table Rock Lake

Hotel reservations are now being accepted for NCSG Innovation 2013 at Chateau on the Lake in Branson MO Just call 1-888-333-LAKE (5253) and mention that yoursquore with the National Chimney Sweep Guild to lock in rates starting at $129 for a mountain view and $134 for a lake view

NCSG Innovation 2013April 4-7 at Chateau on the Lake in Branson MO

For more info visit wwwNCSGorginnovation

Chartered Cruise and ldquoMade in the USArdquo Dinner Show

Showboat Branson Belle -- Additional $29person Registration Required --

Join fellow sweeps and industry friends for a two-hour chartered dinner cruise aboard the Showboat Branson Belle The eveningrsquos entertainment is a show called Made In The USA featuring Janice Martin the worldrsquos only aerial violinist and the five-member all-male vocal group The ShowMen in a patriotic musical tribute to America NCSG Innovation 2013 attendees and guests can experience this ALL-IN-ONE dinner show and cruise at a significantly discounted rate which has been even further discounted through a generous sponsorship from Olympia Chimney Supply Chartered Cruise and Dinner Show tickets are available for an additional fee ($29person) through the regular registration process

November 19-23 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

November 26-30 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 3-7 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 10-14 2012CSIA (online) - Chimney Physics

Dates amp Events

Please send notice of your events

for NCSG Dates amp Events listings at

mmcmahonncsgorg for inclusion here

in weekly posts to the discussion list

and online at wwwNCSGorgdates The

event must be considered educational or

informative for the industry (sales events

and open houses will not be listed)

- CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 14-19 2012AHIT Home Inspection Training CSIA Technology Center For more information please contact jhuebnerahitcom

December 17-21 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 24-28 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 31- January 4 2013CSIA (online) - Chimney Physics

- CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

January 7-11 2013CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

January 14-18 2013CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician

AND AS ALWAYS

uuml Direct Vent Pro uuml Pellet Vent Prouuml Class ADuraTech

bull Same Day Shipment bull 16 Toll Free Lines To Assist You bullbull Proud Supplier Member To The NCSG bull

Serving Sweeps for 35+ Years

LARGEST INVENTORY

LOWEST PRICES

HEADQUARTERS

Itrsquos In Stock

uuml Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ Years

Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ Years

bull Proud Supplier Member To The NCSG bull

1-866-880-3473

Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ Years

Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ Years

Class ADuraTech

Serving Sweeps for 35+ Years

32 SWEEPING NOVEMBER 12

NOVEMBER 12 SWEEPING 33

otivation Everybody wants it Just about

everything we do is affected by it Itrsquos a billion

dollar industry studied and preached by many

but truly understood and embraced by few I

myself subscribe to all sorts of blogs and article feeds related to

the topic When I go conferences I love to hear a good motivational

speaker But what truly motivates us

Irsquom guessing the answer to that question varies for all of us

Deciding what to have for dinner may be motivated by our desire

to lose weight our budget or maybe simply some food we saw on

TV Making the decision to attend a business conference may be

motivated by the speakers the topics the location or the cost Even

reading this magazine is a motivated behavior

So during this time of year when many sweeps seem to be motivated

by trying to keep up with the relative seasonal high pace of business

I decided to do a little research Not surprisingly there is no shortage

of information out there on the topic but I did run across a couple

of things that caught my attention and I thought were worthwhile to

pass along

One article in particular was written by a small business

entrepreneur (which is the first key to catching my attention) and

business coach Nancy Wurtzel She talks about both external and

internal forces that impact our motivation and the role they play in

our everyday business decisions and she encourages us to take the

time to examine those factors for each of us that truly and uniquely

make us tick

Specifically Wurtzel offers seven factors to motivate the motivational

thought process Inspiration goals networking self-reward exercise

organization and of course external stimulation from motivational

speakers and authors

What is your inspiration What are you truly interested in and

inspired by Whatever it is itrsquos critical to getting and staying

motivated If yoursquore note interested in your business you canrsquot

expect to stay motivated to succeed in it for the long term On the

other hand if you are excited about what you are doing you will be

persistent even when challenged and your energy and intensity will

help you thrive

Are you setting goals Short and long-term goal setting is vital for any

business owner This is hardly business savvy news but itrsquos amazing

how many small businesses donrsquot do this in a measurable way And

many of those that do forget to go back and review their goals to see

where they are and adjust as needed How could you possibly be

motivated if you are unsure about the direction and progress of your

company

Network whenever you can with peers and other small business

owners The isolation of working alone can be one of the most

difficult parts of entrepreneurship or frankly being the boss in any

BY MARK MCSWEENEY CAEEXECUTIVE DIRECTOR

Perspective

Worthwhile Motivation

ldquoMotivation is one of the most powerful driving forces in the workplace It can mean the difference between tremendous success and failurerdquo ndash Nancy Wurtzel

M

34 SWEEPING NOVEMBER 12

organization Gaining support from others is motivating Itrsquos hard to

move mountains by yourself However building off the energy and

inspiration of others who are in similar positions those mountains

can become merely small hills just waiting to be traveled By all

means network with other sweeps but donrsquot limit it to that Even

when businesses are not related there is a lot of common ground

between small businesses and plenty of opportunities to work

together

Reward yourself You know how hard you work Even when

you work smart you still tend to work hard Itrsquos human nature

particularly for the entrepreneurial mind But all work and no play

can be a big mistake Motivation will drop quickly of you never take

time away from the work you are doing So plan frequent rewards

for yourself They donrsquot have to be huge getaways though every once

in a while thatrsquos a good idea too And in between the rewards when

you have the inevitable bad day deal with it learn what you can

from it and then put it behind you The great Emerson said ldquoFinish

each day and be done with it You have done what you could Some

blunders and absurdities have crept in forget them as soon as you

can Tomorrow is a new day You shall begin it serenely and with too

high a spirit to be encumbered with your old nonsenserdquo

Take care of yourself Wersquove all heard that there is a powerful

connection between the mind and the body When we get busy

itrsquos easy to begin to neglect on or the other Exercise and cut back

on some of the unhealthy foods (note I didnrsquot say get rid of them

entirely that may be part of your self-reward) Exercise breaks donrsquot

have to be huge blocks of time and you donrsquot need to spend money

joining a gym or hiring a personal trainer if thatrsquos not what yoursquore

into But do something It will make you feel better and doing that

can help keep your mind fresh

Get organized Okay for those of you who have seen my desk you

know paper management is not my forte While I do keep myself

organized in other ways every once in a while I need to set aside

time to tackle the stacks and clean my desk off so that I can start

fresh I always feel better afterward Beyond the paper take a look

at opportunities to really get organized by creating business systems

that will help you streamline your operations and once you do the

ongoing challenge is to keep yourself on track by maintaining these

systems If you canrsquot do it on your own donrsquot be afraid to bring in

someone who can help you another great benefit of networking

Keep yourself motivated There is no shortage of motivational ideas

and materials out there for the taking Itrsquos hard to go through a

day without being exposed to books CDs blogs seminars videos

and more There are even apps for your smart phone So who do

you trust Who do you listen to How do you get through all the

motivational clutter out there and actually find someone who can

get you fired up about working and improving your business If you

have a business mentor get suggestions from him or her If yoursquore

networking with other small business

owners ask them what has worked

for them If they are in the same boat

you are maybe you can experiment

together

Jim Rohn says that life is worthwhile

when you learn try stay and care

Constantly challenge yourself to learn

what you can do to keep on top of

your game mentally and physically

Try your best to make a difference in

your life even when at first you donrsquot

succeed Stay in the game that you have

committed to play and see it through

And care about what you are doing

who you are doing it with and who

you are doing it for Do these things

with a passion and motivation is sure

to follow

Until next time I continue to wish you

every success

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Featuring

Visit wwwchim-prolinercom for more detailsbull 2000 Industrial Ave bull Sioux Falls SD 57104

1-800-582-1392

NOVEMBER 12 SWEEPING 35

Display Ad Index

Darwin Awards

Have you snapped a photo of a peculiar chimney in your area that made you shake your head in disbelief

Send it to Melissa Heeke at mheekencsgorg for publication in Sweeping Or mail it to NCSG 2155 Commercial Drive Plainfield IN 46168

Page Advertiser Phone Email or Website Address

34 Ahrens Chimney Technique 800-582-1392 ahrenschimneyqwestofficenet

21-24 Chimney Safety Institute of America 317-837-5362 wwwCSIAorg

17 Cobra Chimney Caps 888-463-0636 salescobrachimneycom

29 Communications Network Inc 800-875-8118 tkempercomnetmessagecom

19 Copperfield 800-247-3305 wwwcopperfieldcom

6 ENERVEX Inc 800-255-2923 infochimneyfanscom

15 Firesafe Industries Inc 800-545-6607 wwwfiresafeinccom

18 Hose Master 800-221-2319 bobdanielshosemastercom

10 ICP 508-695-7000 wwwchimneycapscom

BC Lifetime Chimney Supply LLC 877-234-7473 wwwlifetimechimneysupplycom

7 Lindemann Chimney Company 800-722-7230 wwwlindemannchimneycom

34 MC Refractory 760-956-1884 wwwmcrefractorycom

8 Meyer Machine amp Equipment 800-728-3828 wwwmeyermachinecom

4 National Chimney Supply 800-897-8481 wwwnationalchimneysupplycom

11 New England Chimney Supply 888-900-8106 wwwNECS-BEST-FLEXcom

5 Olympia Chimney Supply 800-569-1425 wwwolympiachimneycom

13 Sand Hill Wholesale 800-258-5496 wwwsandhillwholesalecom

3 Smoktite 866-439-0069 wwwsmoktitecom

32 Sweeprsquos Choice 866-880-3473 infosweepsamericacom

9 Thermocrete 866-439-0069 wwwthermocreteusacom

25 Whitecaps 800-335-2534 wwwwhitecapscom

This photo was taken by our tech Wes Thornton and we really donrsquot know what to say about it other than ldquoNo way am I getting up thererdquo

Enjoy Jessica Addams Barnhill Chimney Company Jessica Addams

36 SWEEPING NOVEMBER 12

ClassifiedsGotta chimney question Sizing Codes Call Royal Edwards Make Royal your tech department CALL NOW 813-982-0219 for on-call tech support Continuing Education special bonus ndash ask how you can get the Friday morning E-Blast for FREE CALL NOW 813-982-0219

GasVent Software for Sizing Chimneys only $195 Call 1-800-648-9523 for more info and visit wwwelitesoftcom to download a free trial version

Chimney Sweep business for sale in the Northern Rocky Mountains of New Mexico Services a large area with three ski resorts in the service area Equipment and signed three year contracts goes with the business Business is well established For pricing and other info please email your questions to ridgeriders1gmailcom

CLASSIFIED ADS FREE FOR NCSG MEMBERSMembers can run one 35 word classified free each year Regularly classified ads are $2word or $1word for NCSG members Classified ads are non-commissionable and must be pre-paid To place a classified ad please contact Megan McMahon at mmcmahonncsgorg or (317) 837-1500

Cut To Fit Refractories

NEWPRODUCT

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Call us Toll Free (877) Cut-2-Fit(877) 288-2348

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CUSTOM PANELS AVAILABLE CALL FOR DETAILSWe also manufacture fire rings and log lighters

Do you Pre-Screen Your EmployeesLABORCHEX a valuable employment background screening service since 1985 offers discounted pricing to all NCSG members There are no set up fees or minimum orders and many results are completed within 24 hours Members will simply complete a few forms via a secure website after the applicant has authorized the screening by signing a release Results will be provided on the website and by email or fax Not only will NCSG members lower turnover costs enhance safety and security and save $$ from day one - all screenings comply with federal laws and regulations bull Lower Turnover Costsbull Reduce Negligent Hiring Issuesbull Maintain Productive Worksitesbull Enhance Safety amp Securitybull Save $$ from Day One For more information on how to take advantage of this benefit go to the ldquoMembers Onlyrdquo section of wwwNCSGorg to access member benefits and discount information

TwittercomDntMoveFirewood

TweetThatsWhatTreeSaid to spread the message

TwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewood

TweetTweetTweetTweetTweetThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid to spread the messageto spread the messageto spread the messageto spread the messageto spread the messageto spread the message

FacebookcomDontMoveFirewood

Join us on Facebook to get up-to-date information and safe burning tips

FacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewood

Join us on Facebook to get up-to-date information and safe burning tips and safe burning tips

TwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewood

FacebookcomDontMoveFirewoodFacebookcomDontMoveFirewood

Spread the word not the pest

org

National Chimney Sweep Guild2155 Commercial DrivePlainfield IN 46168

1210

NEW CUSTOMERS BUY 2 GET 1 FREEQUALITY SERVICE AND THE BEST PRICES YEAR ROUNDSingle Wall 316L 6 x 25 $288Single Wall 316L 6 x 35 $368Smooth Wall 316L 6 x 25 $313Smooth Wall 316L 6 x 35 $403FOR BULK ORDERS AND MORE SIZES

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FREESHIPPINGWITH YOUR KITPURCHASE

FREESHIPPINGWITH YOUR KITPURCHASE

Page 21: November 2012

CSIA Update wwwCSIAorg

Publication for CSIA Certified Chimney Sweepregs

ADVERTISEMENT

INDIANAPOLIS - The United States District Court for the Northern District of Florida has issued a Permanent Injunction and Order on behalf of the Chimney Safety Institute of Americareg (CSIA) against James Joyner Absolute Chimney Sweeps Advanced Fireplace Technicians Chimney Doctor Fireplace Doctor and Orlando Chimney Doctor and any business entity performing chimney cleaning in which Joyner has an ownership interest or control

The order comes after CSIA brought legal action against Joyner in 2012 for repeated unauthorized use of CSIArsquos registered

trademarks including the CSIA Certified Chimney Sweepreg mark on websites and other marketing materials for multiple businesses

ldquoThis is a particularly satisfying victory in that this offender was using our trademark without authorization to inaccurately represent his sweeps in several states as being certified by CSIArdquo says CSIA Executive Director Mark McSweeney CAE

In a settlement agreement Joyner has paid CSIA an undisclosed sum and is indefinitely prohibited from applying for

certification from CSIA and from using CSIArsquos certification logo in conjunction with any of his current or future chimney sweeping businesses

ldquoCSIA Certified Chimney Sweeps work hard to earn and maintain their credential and we owe it to them and to the consuming public who rely on what that credential stands for to protect its legitimacy and credibilityrdquo says CSIA President John Pilger ldquoCSIA is proud of our consistent track record of enforcing the use of our valued trademarkrdquo

Federal ruling protects Chimney Safety Institute of America registered trademark from repeated unauthorized useOrder results in undisclosed settlement paid to CSIA

AlabamaDustin Doty bull The Fireplace Service Center bull Fort Payne

ArizonaAustin Retrum bull Affordable Chimeny Sweep bull Vail

CaliforniaThomas Kezas bull Chim Chiminey Sweep bull Vista

ColoradoMark Roberts bull Chimney Sweeps of America bull Littleton

ConnecticutChristopher Gonsalves bull Millstream Construction bull HebronDavid Heissenbuttel bull DMH amp Associates Inc bull WiltonChad Mitchell bull Northeastern Chimney LLC bull West Hartford

IdahoJoel King bull Kings Roofing Inc bull Mountain Home

IllinoisRichard Moore bull Jiminy Chimney Sweep amp Service bull Lake in the Hill

IndianaTom Meredith bull SaverSystems bull Richmond

KentuckyJoshua Moore bull Mt Sterling

MarylandTJ Davis bull Clean Sweep of AA Co Inc bull MillersvilleBrandon Mowell bull Magic Mountain Inc bull ThurmontChris Anderson bull Monocacy Chimney Care bull MyersvilleBrandon Green bull Monocacy Chimney Care bull Myersville

MassachusettsKevin Cabral bull Ash Away Hearth amp Chimney bull Dartmouth

MissouriBill Bonney bull Bill Bonney Chimney Sweep Service bull Jackson

New HampshireJoseph E Olisky Jr bull Tom Cady Chimney Sweep LLC bull Lebanon

New JerseyRaymond Bond bull Mercer County Chimney

Services bull HamiltonNorth DakotaAnthony Bach bull Cinderfellarsquos bull LidgerwoodOhioTom Rhine bull Chim Cheroo Chimney Sweeps bull GreenwichMichael Lentz bull Eastside Fireplace amp Contracting bull CygnetRobert Wickard bull Eastside Fireplace amp Contracting bull Cygnet

OregonEric Johnston bull American Chimney amp Masonry Inc bull PortlandBryan Wright bull American Chimney amp Masonry Inc bull Portland

PennsylvaniaRon Renninger bull Chester County Hearth amp Home bull Elverson

VirginiaChris Prouty bull Proutyrsquos Chimney Sweep Inc bull Leesburg

WisconsinBrad Freimuth bull The Chimney Guy LLC bull MenashaLuke Maynard bull The Chimney Guy LLC bull Menasha

Congratulations to Our New CSIA Certified Chimney Sweeps

October 12 2012

From Mark McSweeney CAE

Executive Director of the Chimney Safety Institute of America

and the National Chimney Sweep Guild

Earlier this morning NBCrsquos Today Show aired a segment featuring

an undercover investigation on chimney sweeps The Today Show

ldquostingrdquo operation took place at a home in the Northeast where

chimney sweeps were called in for a routine sweeping When

sweeps did not provide a thorough inspection of the homersquos

chimney when recommending repairs or service Today Show

reporters and producers confronted them about their tactics

Ashley Eldridge Chimney Safety Institute of America (CSIA)rsquos

Director of Education served as the lead technical expert for the

segment In his role as Director of Education Ashley is responsible

for the administration of the CSIA Certified Chimney Sweepreg

credentialing program and is a regular spokesperson for CSIA

When presented with the opportunity to participate we knew that

it was our responsibility to help educate the public about what to

expect when hiring a chimney sweep for regular maintenance It is

CSIArsquos mission is to encourage public awareness of issues relating

to chimney and venting performance and safety This segment

serves as a great reminder that homeowners need to do their

homework before inviting contractors into their home

In response to the segment both the Chimney Safety Institute

of America and the National Chimney Sweep Guild have issued

statements to the media introducing the organizationsrsquo programs

as the standard for the industry and outlining steps to take to

verify industry memberships and credentials We believe that the

segment on the Today Show and the industryrsquos response to the

segment will open the door for continued conversations about how

to hire a qualified ethical chimney professional

We encourage you to take this opportunity to proactively share

your experience and credentials with your customers Just like

in any service industry while there may be a few bad apples we

know there are far more of you out there who bring a high level of

professionalism and ethical accountability to the trade To confidently

demonstrate to the consumer that you are among the best of the

best here are a few ways that you can set yourself apart

An Open Letter to the Chimney Service Industry

bull Verify that your contact information is accurate and up-to-date

online at wwwNCSGorg andor wwwCSIAorg

bull Verify that your membership and credentials are accurate and

up-to-date on your own website

bull Invite your customers to verify your memberships and

credentials online at wwwNCSGorg andor wwwCSIAorg

Doing so helps to diminish the impact of competitors who

falsely claim to have those same credentials

bull Provide your customers with references

bull Have a valid certificate of insurance available upon request

bull If your company is a member of NCSG remind your

customers that you have signed the NCSG Code of Ethics

bull If you have CSIA Certified Chimney Sweeps on staff remind

your customers that each individual has signed the CSIA Code

of Ethics and be sure that they are each carrying their photo

identification cards

Both the National Chimney Sweep Guild and the Chimney

Safety Institute of America are here to support the industry

by reminding homeowners of the need for annual chimney

inspections and to help homeowners make informed decisions

about the professionals who will perform those services We

believe that our media outreach brings awareness to these

issues and hope that you through your affiliation with NCSG

and CSIA will benefit from more informed customers

All the best for a safe and successful season

Mark T McSweeney CAE

Executive Director

National Chimney Sweep Guild wwwncsgorg

Office (317) 837-1500 Fax (317) 837-5365

Chimney Safety Institute of America wwwcsiaorg

Office (317) 837-5362 Fax (317) 837-5365

NCSG and CSIA Partners in the Future of Chimneys amp Venting

in America

ADVERTISEMENT

QR code generated on httpqrcodelittleidiotbe

Now you can access more of the industryrsquos favorite seminars in a self-paced online format Itrsquos easy with CSIArsquos eLearning program mdash offered every week

Need to renew your CSIA Certified Chimney Sweep credential You

can now earn all of the CEUs entirely online We offer individual

sessions in affordable bundles so you can earn just the CEUs you

need $39 per session $99 for 3 sessions or $149 for 5 sessions

Ready to get started Learn more and register right now

W W W C S I A O R G E L E A R N I N G( 3 1 7 ) 8 3 7 - 5 3 6 2

Good for you your business and your busy schedule

Online review sessions also available weekly

Now you can access more of the industryrsquos favorite seminars in a self-paced online format Itrsquos easy with CSIArsquos eLearning program mdash offered every week

Need to renew your CSIA Certified Chimney Sweep credential You

can now earn all of the CEUs entirely online We offer individual

sessions in affordable bundles so you can earn just the CEUs you

Good for you your business and your busy schedule

ADVERTISEMENT

CSIA 2013Education CalendarAs of 102212 - Schedule subject to change Please contact the Chimney Safety Institute of America prior to making travel arrangements

Register today at wwwCSIAorg or call us at (317) 837-5362

Hate to travel CSIArsquos online education is now oered weeklyCSIA Certication Review Sessions Chimney Physics Lining Masonry with Stainless Steel and eLearning

The CSIA Technology Center is located near Indianapolis Indiana

National Chimney Sweep Training School April 29 ndash May 4 2013 | CSIA Technology Center

June 24 ndash 29 2013 | CSIA Technology Center

August 12 ndash 17 2013 | CSIA Technology Center

September 30 ndash October 5 2013 | CSIA Technology Center

Fundamentals of sweeping and inspection of chimney systems equipment operation health and safety considerations and step-by-step instruction in codes clearances standards and practices

Installing and Troubleshooting Gas Hearth AppliancesJuly 15ndash19 2013 | CSIA Technology Center

Service and installation including appliance standards combustion requirements pipe sizing and installation troubleshooting carbon monoxide testing and fuel conversion

CEUs 4-T 4-CS 4-HS 4-CL NFI CEUs 16 T

Chimney Physics March 4-5 2013 | CSIA Technology Center

Diagnosis and resolution of chimney performance problems solving air pressure problems identifying the symptoms of indoor air pollutants

determining combustion air requirements for vented appliances in a two-day in-person formatCSIA CEUs 3-T 3-CS 3-HS 3-CL NFI CEUs 4 E

Inspection and Report WritingMay 16ndash17 2013 | CSIA Technology Center

Chimney inspections and evaluations report writing including regional and environmental

inuences eective photo documentation digital organization and administrative procedures

CSIA Certied Chimney Sweepreg Review amp ExamJanuary 25 2013 | Jamison Masonry Restoration - Oreland PA

February 8 2013 | CSIA Technology Center

March 15 2013 | Orlando FL

April 3 2013 | Branson MO

April 26 2013 | Manchester NH

May 3 2013 | Scranton PA

June 7 2011 | CSIA Technology Center

June 28 2013 | Richmond VA

July 9 2013 | Oceanside CA

August 2 2013 | CSIA Technology Center

August 9 2013 | Kansas City MO

September 13 2013 | Atlantic City NJ

October 18 2013 | Latham NY

November 15 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the exams The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125-CS 125-HS 125 CL NFI CEUs 6 T

| CSIA Technology Center

CSIA Certied Dryer Exhaust Technicianreg Review February 7 2013 | Arlington VA

April 3 2013 | Branson MO

August 1 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the CSIA Certied Dryer Exhaust Technicianreg exam The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125 CS 1-HS 1-CL NFI CEUs 4 E

NOVEMBER 12 SWEEPING 25

ProgressiveProgressivePerksBY DEBBIE CORNELIUS

MEMBERSHIP DEVELOPMENT COORDINATOR

Cheaper ndash Is It Always Better

A few years ago one of the NCSG Board members decided to change his general liability insurance from Stratus Insurance now known as Veracity Insurance Solutions to a local agent who was able to get them general liability insurance for less money than his company was paying through Stratus Unfortunately he had a claim and found he was not covered properly The claim was denied costing them Shortly after he renewed coverage through Stratus and has been with them ever since

So often we have a tendency to only look at what it is going to cost us that we donrsquot read the fine print to see just exactly what the product wersquore buying entails and covers There are some very important items you need to make sure your current policy covers

bull Are you covered for incidents involving creosote andor sootbull Are you classified correctly to reflect the work you performbull Does your current policy provide coverage for inspectionsbull Are your limits of liability adequate

Veracity Insurance Solutions includes coverage for creosote in their insurance package This package also includes installationtool coverage that covers the owner and employeersquos tools as well as equipmentproduct the insured is contracted to install

If you prefer to deal with a person who handles your auto and other personal insurance Veracity will be happy to work with your local insurance agent

and it wonrsquot cost you any extra Contact Veracity today to see how they can meet your needs

Chelsea Ciena Program UnderwriterVeracity Insurance Solutions866-395-1308Chelseaveracityinscom

Made in the USA | Est 1998 | 8003352534 | whitecapscom

Wood amp Pellet Stoves and InsertsWe have a wide range of wood amp pellet stoves to fit any application In stock ready to ship Order by 3 PM EST and it ships the same day

NXT- I Wood Stove FP - 45 Pellet Stove

MonacoWood Burning Fireplace

XTD 15 IWood Insert

Purchase any Flame Stove or Insert between now and 123112 and receive a free grillgriddle or firewood moisture meter

OR

FREE WITHPURCHASE

CSIA 2013Education CalendarAs of 102212 - Schedule subject to change Please contact the Chimney Safety Institute of America prior to making travel arrangements

Register today at wwwCSIAorg or call us at (317) 837-5362

Hate to travel CSIArsquos online education is now oered weeklyCSIA Certication Review Sessions Chimney Physics Lining Masonry with Stainless Steel and eLearning

The CSIA Technology Center is located near Indianapolis Indiana

National Chimney Sweep Training School April 29 ndash May 4 2013 | CSIA Technology Center

June 24 ndash 29 2013 | CSIA Technology Center

August 12 ndash 17 2013 | CSIA Technology Center

September 30 ndash October 5 2013 | CSIA Technology Center

Fundamentals of sweeping and inspection of chimney systems equipment operation health and safety considerations and step-by-step instruction in codes clearances standards and practices

Installing and Troubleshooting Gas Hearth AppliancesJuly 15ndash19 2013 | CSIA Technology Center

Service and installation including appliance standards combustion requirements pipe sizing and installation troubleshooting carbon monoxide testing and fuel conversion

CEUs 4-T 4-CS 4-HS 4-CL NFI CEUs 16 T

Chimney Physics March 4-5 2013 | CSIA Technology Center

Diagnosis and resolution of chimney performance problems solving air pressure problems identifying the symptoms of indoor air pollutants

determining combustion air requirements for vented appliances in a two-day in-person formatCSIA CEUs 3-T 3-CS 3-HS 3-CL NFI CEUs 4 E

Inspection and Report WritingMay 16ndash17 2013 | CSIA Technology Center

Chimney inspections and evaluations report writing including regional and environmental

inuences eective photo documentation digital organization and administrative procedures

CSIA Certied Chimney Sweepreg Review amp ExamJanuary 25 2013 | Jamison Masonry Restoration - Oreland PA

February 8 2013 | CSIA Technology Center

March 15 2013 | Orlando FL

April 3 2013 | Branson MO

April 26 2013 | Manchester NH

May 3 2013 | Scranton PA

June 7 2011 | CSIA Technology Center

June 28 2013 | Richmond VA

July 9 2013 | Oceanside CA

August 2 2013 | CSIA Technology Center

August 9 2013 | Kansas City MO

September 13 2013 | Atlantic City NJ

October 18 2013 | Latham NY

November 15 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the exams The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125-CS 125-HS 125 CL NFI CEUs 6 T

CSIA Certied Dryer Exhaust Technicianreg Review February 7 2013 | Arlington VA

April 3 2013 | Branson MO

August 1 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the CSIA Certied Dryer Exhaust Technicianreg exam The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125 CS 1-HS 1-CL NFI CEUs 4 E

26 SWEEPING NOVEMBER 12

REGION 5

REGION 6

NCSG Charter Members

Paul Bourque Huntsville AL

Don Leavitt San Diego CA

David Harris Broken Arrow Oklahoma

Dan Wheeler Santa Rosa CA

John Cline Menlo Park CA

Dale Meisinger N Augusta SC

Alan Hisey St Louis MO

Eva B Horton Greenwich CT

Harry Richart Hasbrouck Heights NJ

NewNCSGNewNCSGMembers

REGION 2

REGION 1

REGION 4

REGION 3

NCSG REGIONS

REGION 1

Connecticut Vermont Massachusetts New York Maine Rhode Island New Hampshire

REGION 2

Delaware District of Columbia Maryland New Jersey Pennsylvania

REGION 3

Alabama Florida Georgia Mississippi North Carolina South Carolina Tennessee Virginia West Virginia

REGION 4

Illinois Indiana Kentucky Michigan Missouri Ohio

REGION 5

Arkansas Colorado Iowa Kansas Louisiana Minnesota Nebraska New Mexico North Dakota Oklahoma South Dakota Texas Wisconsin

REGION 6

Alaska Arizona California Hawaii Idaho Montana Nevada Oregon Utah Washington Wyoming

CONNECTICUTLorenzo Costa bull Diamond Duct Inc bull LindenhurstBernadette A Singh bull Wellworth Maintenance Corp bull BayshoreWesley J Harvey bull Harvey Wesley J bull Eden

MARYLANDGary Clift bull Fire-Safe Chimney SweepsGT Clift Inc bull Pasadena

PENNSYLVANIAH Richard Garten bull Above All Chimney Sweeps bull Seasterville

NEW JERSEYRaymond Bond bull Mercer County Chimney Services bull Hamilton

GEORGIAArvydas Didas bull Atlanta Chimney Worx LLC bull AtlantaJonathan Clements bull Atlanta Fireplace Specialists bull Atlanta

ILLINOISRichard M Moore bull Jiminy Chimney Sweep amp Service bull Lake in the Hills

OHIOMichael Lentz bull Eastside Fireplace amp Contracting bull CygnetKenneth Jackson bull 360 Home ServicesFireplace Pros bull Columbus

MICHIGANDustin Meyers bull Grand Rapids Air Duct amp Chimney bull Comstock

TEXASWilliam Vehon bull 1st Choice Chimney LLC bull Flower Mound

COLORADOSean Peck bull Ashes Away LLC bull Durango

CALIFORNIA Erik Hvolboll bull Carmichael Chimney Sweep bull SacramentoSteve Adcock bull Able Hearth and Home bull Antioch

NOVEMBER 12 SWEEPING 27

The 2012 ndash 2013 offers are being added daily in the ldquoMembers Onlyrdquo section of the NCSG website at wwwNCSGorg So start checking for these new offers each week These coupons will be good until June 30 2013

Airjet Division of Continental Industries bull Alpha American Company bull Condar Company bull Copperfield Chimney Supply bull Duct Cleanersrsquo Supply bull Dynacote LLC bull Earthcore Industries LLC bull ENERVEX Inc bull Firesafe Industries bull Fireside Distributors bull HY-C

Company bull Lifetime Chimney Supply bull Lindemann Chimney Supply bull Matters of the Hearth bull Meyer Machine amp Equipment bull National Chimney Supply bull Olympia Chimney Supply bull SaverSystems bull Smoktite LLC bull SNEWS ndash The Chimney Sweep News bull

Stove Builder International Inc (SBI) bull Ventech Industries Inc bull Wakefield Brush bull Wohler USA Inc bull Z-Flex

These are just a few of the many offers available to you as a member of the National Chimney Sweep Guild Visit wwwNCSGorg to learn more and to start saving

2012 ndash 2013 SWEEPS ADVANTAGE COUPON PROGRAM

Referral Reward for Non-Profits

Your non-profit can benefit when new NCSG Members mention your organization under Item 2 ldquoWho referred you to the NCSGrdquo on the NCSG membership application or you may send an email to membershipncsgorg and request that NCSG membership information be sent on your behalf to companies who should join Please provide the complete contact information ie name address telephone number and email address if available

Eligible Organizations Non-profit organizations (ie State and Regional Chimney Sweep Guilds HPBA Affiliates)

Referral Reward $100 per New NCSG Voting or Dual Member

Reward Earned Upon receipt of NCSG membership application and payment (full or first installment)

Reward Paid Paid to the organization within 10 business days of receipt of membership application and payment

New Member - Has not been a member of the NCSG for at least two (2) years

Airjet Div of Continental Industries

SAVE UP TO $13150 off Suggested Retail of any 8-inch All Fuel Decorative Chimney

Housing Kits

SAVE UP TO $11150 off Suggested Retail of any 6-inch All Fuel Decorative Chimney

Housing Kits

SAVE UP TO $10850 off Suggested Retail of any B-Vent (Gas) Decorative Chimney

Housing Kits ndash 48rdquo by 17rdquosquare

SAVE UP TO $9150 off Suggested Retail of any B-Vent (Gas) Decorative Chimney

Housing Kits ndash 36rdquo by 17rdquo square

CONDAR COMPANY

SAVE UP TO 4040 OFF Retail for Condar Custom-made Mesh Fireplace Screens for big

and odd size installs

SAVE UP TO $75FREE Design Service on a Condar Custom- Designed Stovepipe

Thermometer

SAVE UP TO ndashSavings Vary FREE shipping and a FREE pair of black screen pulls when you buy Condar Mesh Fireplace Screens (in stock sizes of 16rdquo to 36rdquo height)

Matters of the Hearth

SAVE UP TO $250 $250 off your first Quali-Fyre Purchase

SAVE UP TO $300 FREE shipping on first purchase

SAVE UP TO $250 FREE upgrade to a red firebrick interior

Effective September 1 2012

28 SWEEPING NOVEMBER 12

Congratulations - you all have accomplishments You support your family your employees and their families your vendors and you provide comfort and safety for your customers

So why do I run into far too many business owners who seem to have the ldquoWhat is your business worthrdquo question hanging over them like ominous rain clouds forming on the horizon

Do you feel pressure to increase the value of your business without fully understanding why what to do how to do it and when to do it

You have the opportunity to take your business and your life into any direction you choose So letrsquos start with the why ndash why are you in business today

Do you just love what you do Is your business a place to escape from issues you donrsquot want to deal with Do you need to continue to build wealth for retirement Does your why include consideration for family partners or co-owners or key employees or customers

For most the decision to sell or keep a business in the family is for retirement reasons It could also be to transition into a new business or career change such as a transition into a smaller

less stressful business or consulting role Perhaps you are seeking more diversity or less risk in your assets

Take out a piece of paper and write down your rdquowhysrdquo You may find that this does not take long to complete and can take a load off of your mind

Now what can you do Take a second piece of paper and write down why you would want to pass on or sell your business This is a great exercise to complete

You may uncover concerns about burning out becoming ill or injured lawsuits regulation or a host of other issues that just are not fun to deal with Are these concerns sapping your energy preventing you from making positive contributions to your business

Everyone has this tradeoff ndash life versus business Is giving up your life for your business worth it

At this point it is easy to fall into a pessimistic trap ndash get depressed and stop the process Or worse start blaming other people and become paralyzed in your day to day activities Have others told you that you have been a bit grumpy or tense lately

Business Valuation ndash Why What How When

BY BRIAN NOE CHFCreg CLTC

NOVEMBER 12 SWEEPING 29

Now is the time to take out a third piece of paper and write up a gratitude list What are you grateful for You should easily be able to come up with at least 100 people activities memories accomplishments and the beat goes on

Your gratitude list should enable you to throw the lsquopessimistic whysrsquo out the window and move on to a life you can look forward to

How do you want to live your life after you leave your business What are your financial requirements to achieve your goals This may seem like an arduous task but can be completed in just several hours with the right approach

Wouldnrsquot it be great if you found out you are in a position to lsquoretirersquo or lsquotransitionrsquo to a new endeavor NOW with little effort

The freedom to know what you want to do and what you need to do to fulfill it should give you your emotional time and enthusiasm back to move on to developing and implementing a plan

How to do what you need to do is a set of circumstances that is unique to you We do not have the space here to include even the basics of business and life valuation 101

The recommendation I want to make is to start this process NOW It will only take a few hours to answer the why questions ndash and only several hours more to determine what you need to do to achieve your why

Start the above and you can start to see the day when you your family and important others are finally rewarded for all of your hard work and sacrifice

Let Life Happen ndash Enjoy It

About the Author Brian Noe of MW Financial Group Ltd was a guest speaker at the NCSG 2011 convention held in Hartford CT where he discussed How to Get Out of Business and The Economy and Animal Spirits Brian has a son Eric who served four years in the US Army Eric is ranked first in his class with a degree in Computer Science is working in his field and plans on attending graduate school in 2013 His daughter Kara recently graduated undergraduate school with distinction and is planning to attend graduate school to become a Physiciansrsquo Assistant Brian thoroughly enjoys helping others spend more time with their families and friends while becoming financially successful He can be reached at (860) 606-0834 or Brian_NoeMWFinancialcom

hellip when opportunity calls we answer 1-800-875-8118

wwwcomnetmessagecom

Benefits of Answering Service

Award Winning Telephone Agents

Never Miss A Call

Better Time Management

Appointment Scheduling

Affordable

NCSG Innovation 2013 bull April 4-7 bull Branson MO

Company___________________________________ Address ____________________________________ City State ZIP ________________________________ Phone ______________________________________Fax ________________________________________Email _____________________________________ Check here to opt-in to email from exhibitors

REGISTRANT INFORMATION Please write name as you would like it to appear on your badge Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________ Registration Total $ ___________________

Showboat Branson Belle Tickets ($29each) Qty _______ Cruise Total $ ___________________ 2013 Convention Patch ($3each - Pickup on-site) Qty ________ Patch Total $ ___________________ PROMO CODE ___________________ $ ___________________

Payment Method Check ___________________ Visa MC AmEx

Account __________________________________ Card Security Code _____________ Exp __________Name on Card _______________________________ Signature ___________________________________

PAYMENT INFORMATION

GRAND TOTAL

For Office Use Only O2CR C2F AUTH _______________OrgID ________________ Profile ID ___________________RECrsquoD BY _____________ DATE ______________________

Advanced convention registation closes March 14

STANDARD RATES

Until 1913

11013- 21413

After21413

Primary $499 $549 $599Spouse 299 349 3991st Additional 449 499 5492nd Additional 399 449 4993+ Additional 349 399 449Single Day 279 279 279Banquet Only 89 89 89Tradeshow Only 79 79 79Child banquet tickets are available for kids 12 and under

NCSG MEMBER RATES

Until 1913

11013- 21413

After21413

Primary $399 $449 $499Spouse 199 249 2991st Additional 349 399 4492nd Additional 299 349 3993+ Additional 249 299 349Single Day 179 179 179Banquet Only 69 69 69Tradeshow Only 49 49 49Senior Members $100 $100 $100

MAIL TO National Chimney Sweep Guild 2155 Commercial Drive Plainfield IN 46168

FAX TO (317) 837-5365 CALL (317) 837-1500

REGISTER ONLINE NCSGorginnovationNCSG also accepts direct debit payments

Please contact Candice Bradbury at (317) 837-1500 or cbradburyncsgorg for more information

Cancellations must be made in writing and sent toNCSG 2155 Commercial Drive Plainfield IN 46168

Refund Policy Prior to 1913 90 11013-21413 75 No refunds are available after 21413

Chartered Cruise and Dinner ShowShowboat Branson Belle

-- Additional Registration Required --$29person - Join us aboard the Showboat

Branson Belle on the evening of April 4 for the spectacular ldquoMade in the USArdquo dinner show and a two-hour cruise on Table Rock Lake

No matter how you define success you will find something at NCSG Innovation 2013 that will stretch your imagination test your technical abilities and get that light bulb over your head to appear

From many perspectives one common theme has tied together all of NCSGrsquos convention and trade show events That theme is innovation Innovation is ldquodoing outside of the boxrdquo to make both work and personal lives more comfortable and enjoyable American chimney service businesses must remain on the cutting edge of innovation and our convention is your ticket to a more successful future

About BransonThe NCSG Innovation 2013 Convention and Trade Show will be held at the Chateau on the Lake in Branson Missouri Branson is located 40 miles south of Springfield and nestled in the heart of the Ozark Mountains Southwest Missouri is home of some of the most picturesque and breathtaking natural views in the country Rest assured we realize that we may have a little competition for our attendeesrsquo attention and wersquore working on creative ways to keep them engaged and on the tradeshow floor

About Chateau on the LakeThe Chateau on the Lake Resort Spa amp Convention Center in Branson Missouri is perfect for all kinds of stays Pack up the family - small dog included - and come for a vacation No matter what type of get-away you seek our extraordinary ldquoCastle in the Ozarksrdquo is here for you

Chateau on the Lake in Branson is the only AAA Four-Diamond Lake Resort in Missouri It has complimentary indoor and outdoor parking three amazing res-taurants first class relaxation at Spa Chateau and a full service Marina on Table Rock Lake

Hotel reservations are now being accepted for NCSG Innovation 2013 at Chateau on the Lake in Branson MO Just call 1-888-333-LAKE (5253) and mention that yoursquore with the National Chimney Sweep Guild to lock in rates starting at $129 for a mountain view and $134 for a lake view

NCSG Innovation 2013April 4-7 at Chateau on the Lake in Branson MO

For more info visit wwwNCSGorginnovation

Chartered Cruise and ldquoMade in the USArdquo Dinner Show

Showboat Branson Belle -- Additional $29person Registration Required --

Join fellow sweeps and industry friends for a two-hour chartered dinner cruise aboard the Showboat Branson Belle The eveningrsquos entertainment is a show called Made In The USA featuring Janice Martin the worldrsquos only aerial violinist and the five-member all-male vocal group The ShowMen in a patriotic musical tribute to America NCSG Innovation 2013 attendees and guests can experience this ALL-IN-ONE dinner show and cruise at a significantly discounted rate which has been even further discounted through a generous sponsorship from Olympia Chimney Supply Chartered Cruise and Dinner Show tickets are available for an additional fee ($29person) through the regular registration process

NCSG Innovation 2013 bull April 4-7 bull Branson MO

Company___________________________________ Address ____________________________________ City State ZIP ________________________________ Phone ______________________________________Fax ________________________________________Email _____________________________________ Check here to opt-in to email from exhibitors

REGISTRANT INFORMATION Please write name as you would like it to appear on your badge Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________ Registration Total $ ___________________

Showboat Branson Belle Tickets ($29each) Qty _______ Cruise Total $ ___________________ 2013 Convention Patch ($3each - Pickup on-site) Qty ________ Patch Total $ ___________________ PROMO CODE ___________________ $ ___________________

Payment Method Check ___________________ Visa MC AmEx

Account __________________________________ Card Security Code _____________ Exp __________Name on Card _______________________________ Signature ___________________________________

PAYMENT INFORMATION

GRAND TOTAL

For Office Use Only O2CR C2F AUTH _______________OrgID ________________ Profile ID ___________________RECrsquoD BY _____________ DATE ______________________

Advanced convention registation closes March 14

STANDARD RATES

Until 1913

11013- 21413

After21413

Primary $499 $549 $599Spouse 299 349 3991st Additional 449 499 5492nd Additional 399 449 4993+ Additional 349 399 449Single Day 279 279 279Banquet Only 89 89 89Tradeshow Only 79 79 79Child banquet tickets are available for kids 12 and under

NCSG MEMBER RATES

Until 1913

11013- 21413

After21413

Primary $399 $449 $499Spouse 199 249 2991st Additional 349 399 4492nd Additional 299 349 3993+ Additional 249 299 349Single Day 179 179 179Banquet Only 69 69 69Tradeshow Only 49 49 49Senior Members $100 $100 $100

MAIL TO National Chimney Sweep Guild 2155 Commercial Drive Plainfield IN 46168

FAX TO (317) 837-5365 CALL (317) 837-1500

REGISTER ONLINE NCSGorginnovationNCSG also accepts direct debit payments

Please contact Candice Bradbury at (317) 837-1500 or cbradburyncsgorg for more information

Cancellations must be made in writing and sent toNCSG 2155 Commercial Drive Plainfield IN 46168

Refund Policy Prior to 1913 90 11013-21413 75 No refunds are available after 21413

Chartered Cruise and Dinner ShowShowboat Branson Belle

-- Additional Registration Required --$29person - Join us aboard the Showboat

Branson Belle on the evening of April 4 for the spectacular ldquoMade in the USArdquo dinner show and a two-hour cruise on Table Rock Lake

No matter how you define success you will find something at NCSG Innovation 2013 that will stretch your imagination test your technical abilities and get that light bulb over your head to appear

From many perspectives one common theme has tied together all of NCSGrsquos convention and trade show events That theme is innovation Innovation is ldquodoing outside of the boxrdquo to make both work and personal lives more comfortable and enjoyable American chimney service businesses must remain on the cutting edge of innovation and our convention is your ticket to a more successful future

About BransonThe NCSG Innovation 2013 Convention and Trade Show will be held at the Chateau on the Lake in Branson Missouri Branson is located 40 miles south of Springfield and nestled in the heart of the Ozark Mountains Southwest Missouri is home of some of the most picturesque and breathtaking natural views in the country Rest assured we realize that we may have a little competition for our attendeesrsquo attention and wersquore working on creative ways to keep them engaged and on the tradeshow floor

About Chateau on the LakeThe Chateau on the Lake Resort Spa amp Convention Center in Branson Missouri is perfect for all kinds of stays Pack up the family - small dog included - and come for a vacation No matter what type of get-away you seek our extraordinary ldquoCastle in the Ozarksrdquo is here for you

Chateau on the Lake in Branson is the only AAA Four-Diamond Lake Resort in Missouri It has complimentary indoor and outdoor parking three amazing res-taurants first class relaxation at Spa Chateau and a full service Marina on Table Rock Lake

Hotel reservations are now being accepted for NCSG Innovation 2013 at Chateau on the Lake in Branson MO Just call 1-888-333-LAKE (5253) and mention that yoursquore with the National Chimney Sweep Guild to lock in rates starting at $129 for a mountain view and $134 for a lake view

NCSG Innovation 2013April 4-7 at Chateau on the Lake in Branson MO

For more info visit wwwNCSGorginnovation

Chartered Cruise and ldquoMade in the USArdquo Dinner Show

Showboat Branson Belle -- Additional $29person Registration Required --

Join fellow sweeps and industry friends for a two-hour chartered dinner cruise aboard the Showboat Branson Belle The eveningrsquos entertainment is a show called Made In The USA featuring Janice Martin the worldrsquos only aerial violinist and the five-member all-male vocal group The ShowMen in a patriotic musical tribute to America NCSG Innovation 2013 attendees and guests can experience this ALL-IN-ONE dinner show and cruise at a significantly discounted rate which has been even further discounted through a generous sponsorship from Olympia Chimney Supply Chartered Cruise and Dinner Show tickets are available for an additional fee ($29person) through the regular registration process

November 19-23 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

November 26-30 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 3-7 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 10-14 2012CSIA (online) - Chimney Physics

Dates amp Events

Please send notice of your events

for NCSG Dates amp Events listings at

mmcmahonncsgorg for inclusion here

in weekly posts to the discussion list

and online at wwwNCSGorgdates The

event must be considered educational or

informative for the industry (sales events

and open houses will not be listed)

- CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 14-19 2012AHIT Home Inspection Training CSIA Technology Center For more information please contact jhuebnerahitcom

December 17-21 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 24-28 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 31- January 4 2013CSIA (online) - Chimney Physics

- CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

January 7-11 2013CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

January 14-18 2013CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician

AND AS ALWAYS

uuml Direct Vent Pro uuml Pellet Vent Prouuml Class ADuraTech

bull Same Day Shipment bull 16 Toll Free Lines To Assist You bullbull Proud Supplier Member To The NCSG bull

Serving Sweeps for 35+ Years

LARGEST INVENTORY

LOWEST PRICES

HEADQUARTERS

Itrsquos In Stock

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Serving Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ Years

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bull Proud Supplier Member To The NCSG bull

1-866-880-3473

Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ Years

Class ADuraTech

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Serving Sweeps for 35+ Years

32 SWEEPING NOVEMBER 12

NOVEMBER 12 SWEEPING 33

otivation Everybody wants it Just about

everything we do is affected by it Itrsquos a billion

dollar industry studied and preached by many

but truly understood and embraced by few I

myself subscribe to all sorts of blogs and article feeds related to

the topic When I go conferences I love to hear a good motivational

speaker But what truly motivates us

Irsquom guessing the answer to that question varies for all of us

Deciding what to have for dinner may be motivated by our desire

to lose weight our budget or maybe simply some food we saw on

TV Making the decision to attend a business conference may be

motivated by the speakers the topics the location or the cost Even

reading this magazine is a motivated behavior

So during this time of year when many sweeps seem to be motivated

by trying to keep up with the relative seasonal high pace of business

I decided to do a little research Not surprisingly there is no shortage

of information out there on the topic but I did run across a couple

of things that caught my attention and I thought were worthwhile to

pass along

One article in particular was written by a small business

entrepreneur (which is the first key to catching my attention) and

business coach Nancy Wurtzel She talks about both external and

internal forces that impact our motivation and the role they play in

our everyday business decisions and she encourages us to take the

time to examine those factors for each of us that truly and uniquely

make us tick

Specifically Wurtzel offers seven factors to motivate the motivational

thought process Inspiration goals networking self-reward exercise

organization and of course external stimulation from motivational

speakers and authors

What is your inspiration What are you truly interested in and

inspired by Whatever it is itrsquos critical to getting and staying

motivated If yoursquore note interested in your business you canrsquot

expect to stay motivated to succeed in it for the long term On the

other hand if you are excited about what you are doing you will be

persistent even when challenged and your energy and intensity will

help you thrive

Are you setting goals Short and long-term goal setting is vital for any

business owner This is hardly business savvy news but itrsquos amazing

how many small businesses donrsquot do this in a measurable way And

many of those that do forget to go back and review their goals to see

where they are and adjust as needed How could you possibly be

motivated if you are unsure about the direction and progress of your

company

Network whenever you can with peers and other small business

owners The isolation of working alone can be one of the most

difficult parts of entrepreneurship or frankly being the boss in any

BY MARK MCSWEENEY CAEEXECUTIVE DIRECTOR

Perspective

Worthwhile Motivation

ldquoMotivation is one of the most powerful driving forces in the workplace It can mean the difference between tremendous success and failurerdquo ndash Nancy Wurtzel

M

34 SWEEPING NOVEMBER 12

organization Gaining support from others is motivating Itrsquos hard to

move mountains by yourself However building off the energy and

inspiration of others who are in similar positions those mountains

can become merely small hills just waiting to be traveled By all

means network with other sweeps but donrsquot limit it to that Even

when businesses are not related there is a lot of common ground

between small businesses and plenty of opportunities to work

together

Reward yourself You know how hard you work Even when

you work smart you still tend to work hard Itrsquos human nature

particularly for the entrepreneurial mind But all work and no play

can be a big mistake Motivation will drop quickly of you never take

time away from the work you are doing So plan frequent rewards

for yourself They donrsquot have to be huge getaways though every once

in a while thatrsquos a good idea too And in between the rewards when

you have the inevitable bad day deal with it learn what you can

from it and then put it behind you The great Emerson said ldquoFinish

each day and be done with it You have done what you could Some

blunders and absurdities have crept in forget them as soon as you

can Tomorrow is a new day You shall begin it serenely and with too

high a spirit to be encumbered with your old nonsenserdquo

Take care of yourself Wersquove all heard that there is a powerful

connection between the mind and the body When we get busy

itrsquos easy to begin to neglect on or the other Exercise and cut back

on some of the unhealthy foods (note I didnrsquot say get rid of them

entirely that may be part of your self-reward) Exercise breaks donrsquot

have to be huge blocks of time and you donrsquot need to spend money

joining a gym or hiring a personal trainer if thatrsquos not what yoursquore

into But do something It will make you feel better and doing that

can help keep your mind fresh

Get organized Okay for those of you who have seen my desk you

know paper management is not my forte While I do keep myself

organized in other ways every once in a while I need to set aside

time to tackle the stacks and clean my desk off so that I can start

fresh I always feel better afterward Beyond the paper take a look

at opportunities to really get organized by creating business systems

that will help you streamline your operations and once you do the

ongoing challenge is to keep yourself on track by maintaining these

systems If you canrsquot do it on your own donrsquot be afraid to bring in

someone who can help you another great benefit of networking

Keep yourself motivated There is no shortage of motivational ideas

and materials out there for the taking Itrsquos hard to go through a

day without being exposed to books CDs blogs seminars videos

and more There are even apps for your smart phone So who do

you trust Who do you listen to How do you get through all the

motivational clutter out there and actually find someone who can

get you fired up about working and improving your business If you

have a business mentor get suggestions from him or her If yoursquore

networking with other small business

owners ask them what has worked

for them If they are in the same boat

you are maybe you can experiment

together

Jim Rohn says that life is worthwhile

when you learn try stay and care

Constantly challenge yourself to learn

what you can do to keep on top of

your game mentally and physically

Try your best to make a difference in

your life even when at first you donrsquot

succeed Stay in the game that you have

committed to play and see it through

And care about what you are doing

who you are doing it with and who

you are doing it for Do these things

with a passion and motivation is sure

to follow

Until next time I continue to wish you

every success

Double Locking CrimpRemains StrongYet Very Flexibl e

With No Memo ry

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Horizontal Sides Of CorrugationOffer Added Strengthamp Flexibility

Manufactured by CHIMNEY TECHNIQUE INC

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Featuring

Visit wwwchim-prolinercom for more detailsbull 2000 Industrial Ave bull Sioux Falls SD 57104

1-800-582-1392

NOVEMBER 12 SWEEPING 35

Display Ad Index

Darwin Awards

Have you snapped a photo of a peculiar chimney in your area that made you shake your head in disbelief

Send it to Melissa Heeke at mheekencsgorg for publication in Sweeping Or mail it to NCSG 2155 Commercial Drive Plainfield IN 46168

Page Advertiser Phone Email or Website Address

34 Ahrens Chimney Technique 800-582-1392 ahrenschimneyqwestofficenet

21-24 Chimney Safety Institute of America 317-837-5362 wwwCSIAorg

17 Cobra Chimney Caps 888-463-0636 salescobrachimneycom

29 Communications Network Inc 800-875-8118 tkempercomnetmessagecom

19 Copperfield 800-247-3305 wwwcopperfieldcom

6 ENERVEX Inc 800-255-2923 infochimneyfanscom

15 Firesafe Industries Inc 800-545-6607 wwwfiresafeinccom

18 Hose Master 800-221-2319 bobdanielshosemastercom

10 ICP 508-695-7000 wwwchimneycapscom

BC Lifetime Chimney Supply LLC 877-234-7473 wwwlifetimechimneysupplycom

7 Lindemann Chimney Company 800-722-7230 wwwlindemannchimneycom

34 MC Refractory 760-956-1884 wwwmcrefractorycom

8 Meyer Machine amp Equipment 800-728-3828 wwwmeyermachinecom

4 National Chimney Supply 800-897-8481 wwwnationalchimneysupplycom

11 New England Chimney Supply 888-900-8106 wwwNECS-BEST-FLEXcom

5 Olympia Chimney Supply 800-569-1425 wwwolympiachimneycom

13 Sand Hill Wholesale 800-258-5496 wwwsandhillwholesalecom

3 Smoktite 866-439-0069 wwwsmoktitecom

32 Sweeprsquos Choice 866-880-3473 infosweepsamericacom

9 Thermocrete 866-439-0069 wwwthermocreteusacom

25 Whitecaps 800-335-2534 wwwwhitecapscom

This photo was taken by our tech Wes Thornton and we really donrsquot know what to say about it other than ldquoNo way am I getting up thererdquo

Enjoy Jessica Addams Barnhill Chimney Company Jessica Addams

36 SWEEPING NOVEMBER 12

ClassifiedsGotta chimney question Sizing Codes Call Royal Edwards Make Royal your tech department CALL NOW 813-982-0219 for on-call tech support Continuing Education special bonus ndash ask how you can get the Friday morning E-Blast for FREE CALL NOW 813-982-0219

GasVent Software for Sizing Chimneys only $195 Call 1-800-648-9523 for more info and visit wwwelitesoftcom to download a free trial version

Chimney Sweep business for sale in the Northern Rocky Mountains of New Mexico Services a large area with three ski resorts in the service area Equipment and signed three year contracts goes with the business Business is well established For pricing and other info please email your questions to ridgeriders1gmailcom

CLASSIFIED ADS FREE FOR NCSG MEMBERSMembers can run one 35 word classified free each year Regularly classified ads are $2word or $1word for NCSG members Classified ads are non-commissionable and must be pre-paid To place a classified ad please contact Megan McMahon at mmcmahonncsgorg or (317) 837-1500

Cut To Fit Refractories

NEWPRODUCT

Having trouble locating that hard to find refractory panel No problem when you use the MC Refractory Inc CUT TO FIT refractory walls Carry them on your truck cuts easily to fit most fireplaces This product is the original Tested to UL127 amp ASTM C133 standards and certified by OMNI Test Laboratories

MC Refractory Inc11435 East Santa Fe Ave Unit B bull Hesperia CA 92345

Call us Toll Free (877) Cut-2-Fit(877) 288-2348

Visit us on the web at wwwmcrefractorycom

CUSTOM PANELS AVAILABLE CALL FOR DETAILSWe also manufacture fire rings and log lighters

Do you Pre-Screen Your EmployeesLABORCHEX a valuable employment background screening service since 1985 offers discounted pricing to all NCSG members There are no set up fees or minimum orders and many results are completed within 24 hours Members will simply complete a few forms via a secure website after the applicant has authorized the screening by signing a release Results will be provided on the website and by email or fax Not only will NCSG members lower turnover costs enhance safety and security and save $$ from day one - all screenings comply with federal laws and regulations bull Lower Turnover Costsbull Reduce Negligent Hiring Issuesbull Maintain Productive Worksitesbull Enhance Safety amp Securitybull Save $$ from Day One For more information on how to take advantage of this benefit go to the ldquoMembers Onlyrdquo section of wwwNCSGorg to access member benefits and discount information

TwittercomDntMoveFirewood

TweetThatsWhatTreeSaid to spread the message

TwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewood

TweetTweetTweetTweetTweetThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid to spread the messageto spread the messageto spread the messageto spread the messageto spread the messageto spread the message

FacebookcomDontMoveFirewood

Join us on Facebook to get up-to-date information and safe burning tips

FacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewood

Join us on Facebook to get up-to-date information and safe burning tips and safe burning tips

TwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewood

FacebookcomDontMoveFirewoodFacebookcomDontMoveFirewood

Spread the word not the pest

org

National Chimney Sweep Guild2155 Commercial DrivePlainfield IN 46168

1210

NEW CUSTOMERS BUY 2 GET 1 FREEQUALITY SERVICE AND THE BEST PRICES YEAR ROUNDSingle Wall 316L 6 x 25 $288Single Wall 316L 6 x 35 $368Smooth Wall 316L 6 x 25 $313Smooth Wall 316L 6 x 35 $403FOR BULK ORDERS AND MORE SIZES

CALL 877234PIPEVisit our website wwwLifetimeChimneySupplycom

Fire Safety Improved Performance Easy and Effective Cleaning Long-term Preservation

WHY DO YOUR CUSTOMERS NEEDA LIFETIME CHIMNEY LINER

Lifetime chimney liners offer the best protection against dangerous

conditions caused by improperly vented appliances misused

wood stoves poor construction and excessive moisture They improve

draft flow are easy to clean and help extend the life of your chimney

FREESHIPPINGWITH YOUR KITPURCHASE

FREESHIPPINGWITH YOUR KITPURCHASE

Page 22: November 2012

October 12 2012

From Mark McSweeney CAE

Executive Director of the Chimney Safety Institute of America

and the National Chimney Sweep Guild

Earlier this morning NBCrsquos Today Show aired a segment featuring

an undercover investigation on chimney sweeps The Today Show

ldquostingrdquo operation took place at a home in the Northeast where

chimney sweeps were called in for a routine sweeping When

sweeps did not provide a thorough inspection of the homersquos

chimney when recommending repairs or service Today Show

reporters and producers confronted them about their tactics

Ashley Eldridge Chimney Safety Institute of America (CSIA)rsquos

Director of Education served as the lead technical expert for the

segment In his role as Director of Education Ashley is responsible

for the administration of the CSIA Certified Chimney Sweepreg

credentialing program and is a regular spokesperson for CSIA

When presented with the opportunity to participate we knew that

it was our responsibility to help educate the public about what to

expect when hiring a chimney sweep for regular maintenance It is

CSIArsquos mission is to encourage public awareness of issues relating

to chimney and venting performance and safety This segment

serves as a great reminder that homeowners need to do their

homework before inviting contractors into their home

In response to the segment both the Chimney Safety Institute

of America and the National Chimney Sweep Guild have issued

statements to the media introducing the organizationsrsquo programs

as the standard for the industry and outlining steps to take to

verify industry memberships and credentials We believe that the

segment on the Today Show and the industryrsquos response to the

segment will open the door for continued conversations about how

to hire a qualified ethical chimney professional

We encourage you to take this opportunity to proactively share

your experience and credentials with your customers Just like

in any service industry while there may be a few bad apples we

know there are far more of you out there who bring a high level of

professionalism and ethical accountability to the trade To confidently

demonstrate to the consumer that you are among the best of the

best here are a few ways that you can set yourself apart

An Open Letter to the Chimney Service Industry

bull Verify that your contact information is accurate and up-to-date

online at wwwNCSGorg andor wwwCSIAorg

bull Verify that your membership and credentials are accurate and

up-to-date on your own website

bull Invite your customers to verify your memberships and

credentials online at wwwNCSGorg andor wwwCSIAorg

Doing so helps to diminish the impact of competitors who

falsely claim to have those same credentials

bull Provide your customers with references

bull Have a valid certificate of insurance available upon request

bull If your company is a member of NCSG remind your

customers that you have signed the NCSG Code of Ethics

bull If you have CSIA Certified Chimney Sweeps on staff remind

your customers that each individual has signed the CSIA Code

of Ethics and be sure that they are each carrying their photo

identification cards

Both the National Chimney Sweep Guild and the Chimney

Safety Institute of America are here to support the industry

by reminding homeowners of the need for annual chimney

inspections and to help homeowners make informed decisions

about the professionals who will perform those services We

believe that our media outreach brings awareness to these

issues and hope that you through your affiliation with NCSG

and CSIA will benefit from more informed customers

All the best for a safe and successful season

Mark T McSweeney CAE

Executive Director

National Chimney Sweep Guild wwwncsgorg

Office (317) 837-1500 Fax (317) 837-5365

Chimney Safety Institute of America wwwcsiaorg

Office (317) 837-5362 Fax (317) 837-5365

NCSG and CSIA Partners in the Future of Chimneys amp Venting

in America

ADVERTISEMENT

QR code generated on httpqrcodelittleidiotbe

Now you can access more of the industryrsquos favorite seminars in a self-paced online format Itrsquos easy with CSIArsquos eLearning program mdash offered every week

Need to renew your CSIA Certified Chimney Sweep credential You

can now earn all of the CEUs entirely online We offer individual

sessions in affordable bundles so you can earn just the CEUs you

need $39 per session $99 for 3 sessions or $149 for 5 sessions

Ready to get started Learn more and register right now

W W W C S I A O R G E L E A R N I N G( 3 1 7 ) 8 3 7 - 5 3 6 2

Good for you your business and your busy schedule

Online review sessions also available weekly

Now you can access more of the industryrsquos favorite seminars in a self-paced online format Itrsquos easy with CSIArsquos eLearning program mdash offered every week

Need to renew your CSIA Certified Chimney Sweep credential You

can now earn all of the CEUs entirely online We offer individual

sessions in affordable bundles so you can earn just the CEUs you

Good for you your business and your busy schedule

ADVERTISEMENT

CSIA 2013Education CalendarAs of 102212 - Schedule subject to change Please contact the Chimney Safety Institute of America prior to making travel arrangements

Register today at wwwCSIAorg or call us at (317) 837-5362

Hate to travel CSIArsquos online education is now oered weeklyCSIA Certication Review Sessions Chimney Physics Lining Masonry with Stainless Steel and eLearning

The CSIA Technology Center is located near Indianapolis Indiana

National Chimney Sweep Training School April 29 ndash May 4 2013 | CSIA Technology Center

June 24 ndash 29 2013 | CSIA Technology Center

August 12 ndash 17 2013 | CSIA Technology Center

September 30 ndash October 5 2013 | CSIA Technology Center

Fundamentals of sweeping and inspection of chimney systems equipment operation health and safety considerations and step-by-step instruction in codes clearances standards and practices

Installing and Troubleshooting Gas Hearth AppliancesJuly 15ndash19 2013 | CSIA Technology Center

Service and installation including appliance standards combustion requirements pipe sizing and installation troubleshooting carbon monoxide testing and fuel conversion

CEUs 4-T 4-CS 4-HS 4-CL NFI CEUs 16 T

Chimney Physics March 4-5 2013 | CSIA Technology Center

Diagnosis and resolution of chimney performance problems solving air pressure problems identifying the symptoms of indoor air pollutants

determining combustion air requirements for vented appliances in a two-day in-person formatCSIA CEUs 3-T 3-CS 3-HS 3-CL NFI CEUs 4 E

Inspection and Report WritingMay 16ndash17 2013 | CSIA Technology Center

Chimney inspections and evaluations report writing including regional and environmental

inuences eective photo documentation digital organization and administrative procedures

CSIA Certied Chimney Sweepreg Review amp ExamJanuary 25 2013 | Jamison Masonry Restoration - Oreland PA

February 8 2013 | CSIA Technology Center

March 15 2013 | Orlando FL

April 3 2013 | Branson MO

April 26 2013 | Manchester NH

May 3 2013 | Scranton PA

June 7 2011 | CSIA Technology Center

June 28 2013 | Richmond VA

July 9 2013 | Oceanside CA

August 2 2013 | CSIA Technology Center

August 9 2013 | Kansas City MO

September 13 2013 | Atlantic City NJ

October 18 2013 | Latham NY

November 15 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the exams The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125-CS 125-HS 125 CL NFI CEUs 6 T

| CSIA Technology Center

CSIA Certied Dryer Exhaust Technicianreg Review February 7 2013 | Arlington VA

April 3 2013 | Branson MO

August 1 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the CSIA Certied Dryer Exhaust Technicianreg exam The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125 CS 1-HS 1-CL NFI CEUs 4 E

NOVEMBER 12 SWEEPING 25

ProgressiveProgressivePerksBY DEBBIE CORNELIUS

MEMBERSHIP DEVELOPMENT COORDINATOR

Cheaper ndash Is It Always Better

A few years ago one of the NCSG Board members decided to change his general liability insurance from Stratus Insurance now known as Veracity Insurance Solutions to a local agent who was able to get them general liability insurance for less money than his company was paying through Stratus Unfortunately he had a claim and found he was not covered properly The claim was denied costing them Shortly after he renewed coverage through Stratus and has been with them ever since

So often we have a tendency to only look at what it is going to cost us that we donrsquot read the fine print to see just exactly what the product wersquore buying entails and covers There are some very important items you need to make sure your current policy covers

bull Are you covered for incidents involving creosote andor sootbull Are you classified correctly to reflect the work you performbull Does your current policy provide coverage for inspectionsbull Are your limits of liability adequate

Veracity Insurance Solutions includes coverage for creosote in their insurance package This package also includes installationtool coverage that covers the owner and employeersquos tools as well as equipmentproduct the insured is contracted to install

If you prefer to deal with a person who handles your auto and other personal insurance Veracity will be happy to work with your local insurance agent

and it wonrsquot cost you any extra Contact Veracity today to see how they can meet your needs

Chelsea Ciena Program UnderwriterVeracity Insurance Solutions866-395-1308Chelseaveracityinscom

Made in the USA | Est 1998 | 8003352534 | whitecapscom

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NXT- I Wood Stove FP - 45 Pellet Stove

MonacoWood Burning Fireplace

XTD 15 IWood Insert

Purchase any Flame Stove or Insert between now and 123112 and receive a free grillgriddle or firewood moisture meter

OR

FREE WITHPURCHASE

CSIA 2013Education CalendarAs of 102212 - Schedule subject to change Please contact the Chimney Safety Institute of America prior to making travel arrangements

Register today at wwwCSIAorg or call us at (317) 837-5362

Hate to travel CSIArsquos online education is now oered weeklyCSIA Certication Review Sessions Chimney Physics Lining Masonry with Stainless Steel and eLearning

The CSIA Technology Center is located near Indianapolis Indiana

National Chimney Sweep Training School April 29 ndash May 4 2013 | CSIA Technology Center

June 24 ndash 29 2013 | CSIA Technology Center

August 12 ndash 17 2013 | CSIA Technology Center

September 30 ndash October 5 2013 | CSIA Technology Center

Fundamentals of sweeping and inspection of chimney systems equipment operation health and safety considerations and step-by-step instruction in codes clearances standards and practices

Installing and Troubleshooting Gas Hearth AppliancesJuly 15ndash19 2013 | CSIA Technology Center

Service and installation including appliance standards combustion requirements pipe sizing and installation troubleshooting carbon monoxide testing and fuel conversion

CEUs 4-T 4-CS 4-HS 4-CL NFI CEUs 16 T

Chimney Physics March 4-5 2013 | CSIA Technology Center

Diagnosis and resolution of chimney performance problems solving air pressure problems identifying the symptoms of indoor air pollutants

determining combustion air requirements for vented appliances in a two-day in-person formatCSIA CEUs 3-T 3-CS 3-HS 3-CL NFI CEUs 4 E

Inspection and Report WritingMay 16ndash17 2013 | CSIA Technology Center

Chimney inspections and evaluations report writing including regional and environmental

inuences eective photo documentation digital organization and administrative procedures

CSIA Certied Chimney Sweepreg Review amp ExamJanuary 25 2013 | Jamison Masonry Restoration - Oreland PA

February 8 2013 | CSIA Technology Center

March 15 2013 | Orlando FL

April 3 2013 | Branson MO

April 26 2013 | Manchester NH

May 3 2013 | Scranton PA

June 7 2011 | CSIA Technology Center

June 28 2013 | Richmond VA

July 9 2013 | Oceanside CA

August 2 2013 | CSIA Technology Center

August 9 2013 | Kansas City MO

September 13 2013 | Atlantic City NJ

October 18 2013 | Latham NY

November 15 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the exams The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125-CS 125-HS 125 CL NFI CEUs 6 T

CSIA Certied Dryer Exhaust Technicianreg Review February 7 2013 | Arlington VA

April 3 2013 | Branson MO

August 1 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the CSIA Certied Dryer Exhaust Technicianreg exam The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125 CS 1-HS 1-CL NFI CEUs 4 E

26 SWEEPING NOVEMBER 12

REGION 5

REGION 6

NCSG Charter Members

Paul Bourque Huntsville AL

Don Leavitt San Diego CA

David Harris Broken Arrow Oklahoma

Dan Wheeler Santa Rosa CA

John Cline Menlo Park CA

Dale Meisinger N Augusta SC

Alan Hisey St Louis MO

Eva B Horton Greenwich CT

Harry Richart Hasbrouck Heights NJ

NewNCSGNewNCSGMembers

REGION 2

REGION 1

REGION 4

REGION 3

NCSG REGIONS

REGION 1

Connecticut Vermont Massachusetts New York Maine Rhode Island New Hampshire

REGION 2

Delaware District of Columbia Maryland New Jersey Pennsylvania

REGION 3

Alabama Florida Georgia Mississippi North Carolina South Carolina Tennessee Virginia West Virginia

REGION 4

Illinois Indiana Kentucky Michigan Missouri Ohio

REGION 5

Arkansas Colorado Iowa Kansas Louisiana Minnesota Nebraska New Mexico North Dakota Oklahoma South Dakota Texas Wisconsin

REGION 6

Alaska Arizona California Hawaii Idaho Montana Nevada Oregon Utah Washington Wyoming

CONNECTICUTLorenzo Costa bull Diamond Duct Inc bull LindenhurstBernadette A Singh bull Wellworth Maintenance Corp bull BayshoreWesley J Harvey bull Harvey Wesley J bull Eden

MARYLANDGary Clift bull Fire-Safe Chimney SweepsGT Clift Inc bull Pasadena

PENNSYLVANIAH Richard Garten bull Above All Chimney Sweeps bull Seasterville

NEW JERSEYRaymond Bond bull Mercer County Chimney Services bull Hamilton

GEORGIAArvydas Didas bull Atlanta Chimney Worx LLC bull AtlantaJonathan Clements bull Atlanta Fireplace Specialists bull Atlanta

ILLINOISRichard M Moore bull Jiminy Chimney Sweep amp Service bull Lake in the Hills

OHIOMichael Lentz bull Eastside Fireplace amp Contracting bull CygnetKenneth Jackson bull 360 Home ServicesFireplace Pros bull Columbus

MICHIGANDustin Meyers bull Grand Rapids Air Duct amp Chimney bull Comstock

TEXASWilliam Vehon bull 1st Choice Chimney LLC bull Flower Mound

COLORADOSean Peck bull Ashes Away LLC bull Durango

CALIFORNIA Erik Hvolboll bull Carmichael Chimney Sweep bull SacramentoSteve Adcock bull Able Hearth and Home bull Antioch

NOVEMBER 12 SWEEPING 27

The 2012 ndash 2013 offers are being added daily in the ldquoMembers Onlyrdquo section of the NCSG website at wwwNCSGorg So start checking for these new offers each week These coupons will be good until June 30 2013

Airjet Division of Continental Industries bull Alpha American Company bull Condar Company bull Copperfield Chimney Supply bull Duct Cleanersrsquo Supply bull Dynacote LLC bull Earthcore Industries LLC bull ENERVEX Inc bull Firesafe Industries bull Fireside Distributors bull HY-C

Company bull Lifetime Chimney Supply bull Lindemann Chimney Supply bull Matters of the Hearth bull Meyer Machine amp Equipment bull National Chimney Supply bull Olympia Chimney Supply bull SaverSystems bull Smoktite LLC bull SNEWS ndash The Chimney Sweep News bull

Stove Builder International Inc (SBI) bull Ventech Industries Inc bull Wakefield Brush bull Wohler USA Inc bull Z-Flex

These are just a few of the many offers available to you as a member of the National Chimney Sweep Guild Visit wwwNCSGorg to learn more and to start saving

2012 ndash 2013 SWEEPS ADVANTAGE COUPON PROGRAM

Referral Reward for Non-Profits

Your non-profit can benefit when new NCSG Members mention your organization under Item 2 ldquoWho referred you to the NCSGrdquo on the NCSG membership application or you may send an email to membershipncsgorg and request that NCSG membership information be sent on your behalf to companies who should join Please provide the complete contact information ie name address telephone number and email address if available

Eligible Organizations Non-profit organizations (ie State and Regional Chimney Sweep Guilds HPBA Affiliates)

Referral Reward $100 per New NCSG Voting or Dual Member

Reward Earned Upon receipt of NCSG membership application and payment (full or first installment)

Reward Paid Paid to the organization within 10 business days of receipt of membership application and payment

New Member - Has not been a member of the NCSG for at least two (2) years

Airjet Div of Continental Industries

SAVE UP TO $13150 off Suggested Retail of any 8-inch All Fuel Decorative Chimney

Housing Kits

SAVE UP TO $11150 off Suggested Retail of any 6-inch All Fuel Decorative Chimney

Housing Kits

SAVE UP TO $10850 off Suggested Retail of any B-Vent (Gas) Decorative Chimney

Housing Kits ndash 48rdquo by 17rdquosquare

SAVE UP TO $9150 off Suggested Retail of any B-Vent (Gas) Decorative Chimney

Housing Kits ndash 36rdquo by 17rdquo square

CONDAR COMPANY

SAVE UP TO 4040 OFF Retail for Condar Custom-made Mesh Fireplace Screens for big

and odd size installs

SAVE UP TO $75FREE Design Service on a Condar Custom- Designed Stovepipe

Thermometer

SAVE UP TO ndashSavings Vary FREE shipping and a FREE pair of black screen pulls when you buy Condar Mesh Fireplace Screens (in stock sizes of 16rdquo to 36rdquo height)

Matters of the Hearth

SAVE UP TO $250 $250 off your first Quali-Fyre Purchase

SAVE UP TO $300 FREE shipping on first purchase

SAVE UP TO $250 FREE upgrade to a red firebrick interior

Effective September 1 2012

28 SWEEPING NOVEMBER 12

Congratulations - you all have accomplishments You support your family your employees and their families your vendors and you provide comfort and safety for your customers

So why do I run into far too many business owners who seem to have the ldquoWhat is your business worthrdquo question hanging over them like ominous rain clouds forming on the horizon

Do you feel pressure to increase the value of your business without fully understanding why what to do how to do it and when to do it

You have the opportunity to take your business and your life into any direction you choose So letrsquos start with the why ndash why are you in business today

Do you just love what you do Is your business a place to escape from issues you donrsquot want to deal with Do you need to continue to build wealth for retirement Does your why include consideration for family partners or co-owners or key employees or customers

For most the decision to sell or keep a business in the family is for retirement reasons It could also be to transition into a new business or career change such as a transition into a smaller

less stressful business or consulting role Perhaps you are seeking more diversity or less risk in your assets

Take out a piece of paper and write down your rdquowhysrdquo You may find that this does not take long to complete and can take a load off of your mind

Now what can you do Take a second piece of paper and write down why you would want to pass on or sell your business This is a great exercise to complete

You may uncover concerns about burning out becoming ill or injured lawsuits regulation or a host of other issues that just are not fun to deal with Are these concerns sapping your energy preventing you from making positive contributions to your business

Everyone has this tradeoff ndash life versus business Is giving up your life for your business worth it

At this point it is easy to fall into a pessimistic trap ndash get depressed and stop the process Or worse start blaming other people and become paralyzed in your day to day activities Have others told you that you have been a bit grumpy or tense lately

Business Valuation ndash Why What How When

BY BRIAN NOE CHFCreg CLTC

NOVEMBER 12 SWEEPING 29

Now is the time to take out a third piece of paper and write up a gratitude list What are you grateful for You should easily be able to come up with at least 100 people activities memories accomplishments and the beat goes on

Your gratitude list should enable you to throw the lsquopessimistic whysrsquo out the window and move on to a life you can look forward to

How do you want to live your life after you leave your business What are your financial requirements to achieve your goals This may seem like an arduous task but can be completed in just several hours with the right approach

Wouldnrsquot it be great if you found out you are in a position to lsquoretirersquo or lsquotransitionrsquo to a new endeavor NOW with little effort

The freedom to know what you want to do and what you need to do to fulfill it should give you your emotional time and enthusiasm back to move on to developing and implementing a plan

How to do what you need to do is a set of circumstances that is unique to you We do not have the space here to include even the basics of business and life valuation 101

The recommendation I want to make is to start this process NOW It will only take a few hours to answer the why questions ndash and only several hours more to determine what you need to do to achieve your why

Start the above and you can start to see the day when you your family and important others are finally rewarded for all of your hard work and sacrifice

Let Life Happen ndash Enjoy It

About the Author Brian Noe of MW Financial Group Ltd was a guest speaker at the NCSG 2011 convention held in Hartford CT where he discussed How to Get Out of Business and The Economy and Animal Spirits Brian has a son Eric who served four years in the US Army Eric is ranked first in his class with a degree in Computer Science is working in his field and plans on attending graduate school in 2013 His daughter Kara recently graduated undergraduate school with distinction and is planning to attend graduate school to become a Physiciansrsquo Assistant Brian thoroughly enjoys helping others spend more time with their families and friends while becoming financially successful He can be reached at (860) 606-0834 or Brian_NoeMWFinancialcom

hellip when opportunity calls we answer 1-800-875-8118

wwwcomnetmessagecom

Benefits of Answering Service

Award Winning Telephone Agents

Never Miss A Call

Better Time Management

Appointment Scheduling

Affordable

NCSG Innovation 2013 bull April 4-7 bull Branson MO

Company___________________________________ Address ____________________________________ City State ZIP ________________________________ Phone ______________________________________Fax ________________________________________Email _____________________________________ Check here to opt-in to email from exhibitors

REGISTRANT INFORMATION Please write name as you would like it to appear on your badge Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________ Registration Total $ ___________________

Showboat Branson Belle Tickets ($29each) Qty _______ Cruise Total $ ___________________ 2013 Convention Patch ($3each - Pickup on-site) Qty ________ Patch Total $ ___________________ PROMO CODE ___________________ $ ___________________

Payment Method Check ___________________ Visa MC AmEx

Account __________________________________ Card Security Code _____________ Exp __________Name on Card _______________________________ Signature ___________________________________

PAYMENT INFORMATION

GRAND TOTAL

For Office Use Only O2CR C2F AUTH _______________OrgID ________________ Profile ID ___________________RECrsquoD BY _____________ DATE ______________________

Advanced convention registation closes March 14

STANDARD RATES

Until 1913

11013- 21413

After21413

Primary $499 $549 $599Spouse 299 349 3991st Additional 449 499 5492nd Additional 399 449 4993+ Additional 349 399 449Single Day 279 279 279Banquet Only 89 89 89Tradeshow Only 79 79 79Child banquet tickets are available for kids 12 and under

NCSG MEMBER RATES

Until 1913

11013- 21413

After21413

Primary $399 $449 $499Spouse 199 249 2991st Additional 349 399 4492nd Additional 299 349 3993+ Additional 249 299 349Single Day 179 179 179Banquet Only 69 69 69Tradeshow Only 49 49 49Senior Members $100 $100 $100

MAIL TO National Chimney Sweep Guild 2155 Commercial Drive Plainfield IN 46168

FAX TO (317) 837-5365 CALL (317) 837-1500

REGISTER ONLINE NCSGorginnovationNCSG also accepts direct debit payments

Please contact Candice Bradbury at (317) 837-1500 or cbradburyncsgorg for more information

Cancellations must be made in writing and sent toNCSG 2155 Commercial Drive Plainfield IN 46168

Refund Policy Prior to 1913 90 11013-21413 75 No refunds are available after 21413

Chartered Cruise and Dinner ShowShowboat Branson Belle

-- Additional Registration Required --$29person - Join us aboard the Showboat

Branson Belle on the evening of April 4 for the spectacular ldquoMade in the USArdquo dinner show and a two-hour cruise on Table Rock Lake

No matter how you define success you will find something at NCSG Innovation 2013 that will stretch your imagination test your technical abilities and get that light bulb over your head to appear

From many perspectives one common theme has tied together all of NCSGrsquos convention and trade show events That theme is innovation Innovation is ldquodoing outside of the boxrdquo to make both work and personal lives more comfortable and enjoyable American chimney service businesses must remain on the cutting edge of innovation and our convention is your ticket to a more successful future

About BransonThe NCSG Innovation 2013 Convention and Trade Show will be held at the Chateau on the Lake in Branson Missouri Branson is located 40 miles south of Springfield and nestled in the heart of the Ozark Mountains Southwest Missouri is home of some of the most picturesque and breathtaking natural views in the country Rest assured we realize that we may have a little competition for our attendeesrsquo attention and wersquore working on creative ways to keep them engaged and on the tradeshow floor

About Chateau on the LakeThe Chateau on the Lake Resort Spa amp Convention Center in Branson Missouri is perfect for all kinds of stays Pack up the family - small dog included - and come for a vacation No matter what type of get-away you seek our extraordinary ldquoCastle in the Ozarksrdquo is here for you

Chateau on the Lake in Branson is the only AAA Four-Diamond Lake Resort in Missouri It has complimentary indoor and outdoor parking three amazing res-taurants first class relaxation at Spa Chateau and a full service Marina on Table Rock Lake

Hotel reservations are now being accepted for NCSG Innovation 2013 at Chateau on the Lake in Branson MO Just call 1-888-333-LAKE (5253) and mention that yoursquore with the National Chimney Sweep Guild to lock in rates starting at $129 for a mountain view and $134 for a lake view

NCSG Innovation 2013April 4-7 at Chateau on the Lake in Branson MO

For more info visit wwwNCSGorginnovation

Chartered Cruise and ldquoMade in the USArdquo Dinner Show

Showboat Branson Belle -- Additional $29person Registration Required --

Join fellow sweeps and industry friends for a two-hour chartered dinner cruise aboard the Showboat Branson Belle The eveningrsquos entertainment is a show called Made In The USA featuring Janice Martin the worldrsquos only aerial violinist and the five-member all-male vocal group The ShowMen in a patriotic musical tribute to America NCSG Innovation 2013 attendees and guests can experience this ALL-IN-ONE dinner show and cruise at a significantly discounted rate which has been even further discounted through a generous sponsorship from Olympia Chimney Supply Chartered Cruise and Dinner Show tickets are available for an additional fee ($29person) through the regular registration process

NCSG Innovation 2013 bull April 4-7 bull Branson MO

Company___________________________________ Address ____________________________________ City State ZIP ________________________________ Phone ______________________________________Fax ________________________________________Email _____________________________________ Check here to opt-in to email from exhibitors

REGISTRANT INFORMATION Please write name as you would like it to appear on your badge Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________ Registration Total $ ___________________

Showboat Branson Belle Tickets ($29each) Qty _______ Cruise Total $ ___________________ 2013 Convention Patch ($3each - Pickup on-site) Qty ________ Patch Total $ ___________________ PROMO CODE ___________________ $ ___________________

Payment Method Check ___________________ Visa MC AmEx

Account __________________________________ Card Security Code _____________ Exp __________Name on Card _______________________________ Signature ___________________________________

PAYMENT INFORMATION

GRAND TOTAL

For Office Use Only O2CR C2F AUTH _______________OrgID ________________ Profile ID ___________________RECrsquoD BY _____________ DATE ______________________

Advanced convention registation closes March 14

STANDARD RATES

Until 1913

11013- 21413

After21413

Primary $499 $549 $599Spouse 299 349 3991st Additional 449 499 5492nd Additional 399 449 4993+ Additional 349 399 449Single Day 279 279 279Banquet Only 89 89 89Tradeshow Only 79 79 79Child banquet tickets are available for kids 12 and under

NCSG MEMBER RATES

Until 1913

11013- 21413

After21413

Primary $399 $449 $499Spouse 199 249 2991st Additional 349 399 4492nd Additional 299 349 3993+ Additional 249 299 349Single Day 179 179 179Banquet Only 69 69 69Tradeshow Only 49 49 49Senior Members $100 $100 $100

MAIL TO National Chimney Sweep Guild 2155 Commercial Drive Plainfield IN 46168

FAX TO (317) 837-5365 CALL (317) 837-1500

REGISTER ONLINE NCSGorginnovationNCSG also accepts direct debit payments

Please contact Candice Bradbury at (317) 837-1500 or cbradburyncsgorg for more information

Cancellations must be made in writing and sent toNCSG 2155 Commercial Drive Plainfield IN 46168

Refund Policy Prior to 1913 90 11013-21413 75 No refunds are available after 21413

Chartered Cruise and Dinner ShowShowboat Branson Belle

-- Additional Registration Required --$29person - Join us aboard the Showboat

Branson Belle on the evening of April 4 for the spectacular ldquoMade in the USArdquo dinner show and a two-hour cruise on Table Rock Lake

No matter how you define success you will find something at NCSG Innovation 2013 that will stretch your imagination test your technical abilities and get that light bulb over your head to appear

From many perspectives one common theme has tied together all of NCSGrsquos convention and trade show events That theme is innovation Innovation is ldquodoing outside of the boxrdquo to make both work and personal lives more comfortable and enjoyable American chimney service businesses must remain on the cutting edge of innovation and our convention is your ticket to a more successful future

About BransonThe NCSG Innovation 2013 Convention and Trade Show will be held at the Chateau on the Lake in Branson Missouri Branson is located 40 miles south of Springfield and nestled in the heart of the Ozark Mountains Southwest Missouri is home of some of the most picturesque and breathtaking natural views in the country Rest assured we realize that we may have a little competition for our attendeesrsquo attention and wersquore working on creative ways to keep them engaged and on the tradeshow floor

About Chateau on the LakeThe Chateau on the Lake Resort Spa amp Convention Center in Branson Missouri is perfect for all kinds of stays Pack up the family - small dog included - and come for a vacation No matter what type of get-away you seek our extraordinary ldquoCastle in the Ozarksrdquo is here for you

Chateau on the Lake in Branson is the only AAA Four-Diamond Lake Resort in Missouri It has complimentary indoor and outdoor parking three amazing res-taurants first class relaxation at Spa Chateau and a full service Marina on Table Rock Lake

Hotel reservations are now being accepted for NCSG Innovation 2013 at Chateau on the Lake in Branson MO Just call 1-888-333-LAKE (5253) and mention that yoursquore with the National Chimney Sweep Guild to lock in rates starting at $129 for a mountain view and $134 for a lake view

NCSG Innovation 2013April 4-7 at Chateau on the Lake in Branson MO

For more info visit wwwNCSGorginnovation

Chartered Cruise and ldquoMade in the USArdquo Dinner Show

Showboat Branson Belle -- Additional $29person Registration Required --

Join fellow sweeps and industry friends for a two-hour chartered dinner cruise aboard the Showboat Branson Belle The eveningrsquos entertainment is a show called Made In The USA featuring Janice Martin the worldrsquos only aerial violinist and the five-member all-male vocal group The ShowMen in a patriotic musical tribute to America NCSG Innovation 2013 attendees and guests can experience this ALL-IN-ONE dinner show and cruise at a significantly discounted rate which has been even further discounted through a generous sponsorship from Olympia Chimney Supply Chartered Cruise and Dinner Show tickets are available for an additional fee ($29person) through the regular registration process

November 19-23 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

November 26-30 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 3-7 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 10-14 2012CSIA (online) - Chimney Physics

Dates amp Events

Please send notice of your events

for NCSG Dates amp Events listings at

mmcmahonncsgorg for inclusion here

in weekly posts to the discussion list

and online at wwwNCSGorgdates The

event must be considered educational or

informative for the industry (sales events

and open houses will not be listed)

- CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 14-19 2012AHIT Home Inspection Training CSIA Technology Center For more information please contact jhuebnerahitcom

December 17-21 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 24-28 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 31- January 4 2013CSIA (online) - Chimney Physics

- CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

January 7-11 2013CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

January 14-18 2013CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician

AND AS ALWAYS

uuml Direct Vent Pro uuml Pellet Vent Prouuml Class ADuraTech

bull Same Day Shipment bull 16 Toll Free Lines To Assist You bullbull Proud Supplier Member To The NCSG bull

Serving Sweeps for 35+ Years

LARGEST INVENTORY

LOWEST PRICES

HEADQUARTERS

Itrsquos In Stock

uuml Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ Years

Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ Years

bull Proud Supplier Member To The NCSG bull

1-866-880-3473

Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ Years

Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ Years

Class ADuraTech

Serving Sweeps for 35+ Years

32 SWEEPING NOVEMBER 12

NOVEMBER 12 SWEEPING 33

otivation Everybody wants it Just about

everything we do is affected by it Itrsquos a billion

dollar industry studied and preached by many

but truly understood and embraced by few I

myself subscribe to all sorts of blogs and article feeds related to

the topic When I go conferences I love to hear a good motivational

speaker But what truly motivates us

Irsquom guessing the answer to that question varies for all of us

Deciding what to have for dinner may be motivated by our desire

to lose weight our budget or maybe simply some food we saw on

TV Making the decision to attend a business conference may be

motivated by the speakers the topics the location or the cost Even

reading this magazine is a motivated behavior

So during this time of year when many sweeps seem to be motivated

by trying to keep up with the relative seasonal high pace of business

I decided to do a little research Not surprisingly there is no shortage

of information out there on the topic but I did run across a couple

of things that caught my attention and I thought were worthwhile to

pass along

One article in particular was written by a small business

entrepreneur (which is the first key to catching my attention) and

business coach Nancy Wurtzel She talks about both external and

internal forces that impact our motivation and the role they play in

our everyday business decisions and she encourages us to take the

time to examine those factors for each of us that truly and uniquely

make us tick

Specifically Wurtzel offers seven factors to motivate the motivational

thought process Inspiration goals networking self-reward exercise

organization and of course external stimulation from motivational

speakers and authors

What is your inspiration What are you truly interested in and

inspired by Whatever it is itrsquos critical to getting and staying

motivated If yoursquore note interested in your business you canrsquot

expect to stay motivated to succeed in it for the long term On the

other hand if you are excited about what you are doing you will be

persistent even when challenged and your energy and intensity will

help you thrive

Are you setting goals Short and long-term goal setting is vital for any

business owner This is hardly business savvy news but itrsquos amazing

how many small businesses donrsquot do this in a measurable way And

many of those that do forget to go back and review their goals to see

where they are and adjust as needed How could you possibly be

motivated if you are unsure about the direction and progress of your

company

Network whenever you can with peers and other small business

owners The isolation of working alone can be one of the most

difficult parts of entrepreneurship or frankly being the boss in any

BY MARK MCSWEENEY CAEEXECUTIVE DIRECTOR

Perspective

Worthwhile Motivation

ldquoMotivation is one of the most powerful driving forces in the workplace It can mean the difference between tremendous success and failurerdquo ndash Nancy Wurtzel

M

34 SWEEPING NOVEMBER 12

organization Gaining support from others is motivating Itrsquos hard to

move mountains by yourself However building off the energy and

inspiration of others who are in similar positions those mountains

can become merely small hills just waiting to be traveled By all

means network with other sweeps but donrsquot limit it to that Even

when businesses are not related there is a lot of common ground

between small businesses and plenty of opportunities to work

together

Reward yourself You know how hard you work Even when

you work smart you still tend to work hard Itrsquos human nature

particularly for the entrepreneurial mind But all work and no play

can be a big mistake Motivation will drop quickly of you never take

time away from the work you are doing So plan frequent rewards

for yourself They donrsquot have to be huge getaways though every once

in a while thatrsquos a good idea too And in between the rewards when

you have the inevitable bad day deal with it learn what you can

from it and then put it behind you The great Emerson said ldquoFinish

each day and be done with it You have done what you could Some

blunders and absurdities have crept in forget them as soon as you

can Tomorrow is a new day You shall begin it serenely and with too

high a spirit to be encumbered with your old nonsenserdquo

Take care of yourself Wersquove all heard that there is a powerful

connection between the mind and the body When we get busy

itrsquos easy to begin to neglect on or the other Exercise and cut back

on some of the unhealthy foods (note I didnrsquot say get rid of them

entirely that may be part of your self-reward) Exercise breaks donrsquot

have to be huge blocks of time and you donrsquot need to spend money

joining a gym or hiring a personal trainer if thatrsquos not what yoursquore

into But do something It will make you feel better and doing that

can help keep your mind fresh

Get organized Okay for those of you who have seen my desk you

know paper management is not my forte While I do keep myself

organized in other ways every once in a while I need to set aside

time to tackle the stacks and clean my desk off so that I can start

fresh I always feel better afterward Beyond the paper take a look

at opportunities to really get organized by creating business systems

that will help you streamline your operations and once you do the

ongoing challenge is to keep yourself on track by maintaining these

systems If you canrsquot do it on your own donrsquot be afraid to bring in

someone who can help you another great benefit of networking

Keep yourself motivated There is no shortage of motivational ideas

and materials out there for the taking Itrsquos hard to go through a

day without being exposed to books CDs blogs seminars videos

and more There are even apps for your smart phone So who do

you trust Who do you listen to How do you get through all the

motivational clutter out there and actually find someone who can

get you fired up about working and improving your business If you

have a business mentor get suggestions from him or her If yoursquore

networking with other small business

owners ask them what has worked

for them If they are in the same boat

you are maybe you can experiment

together

Jim Rohn says that life is worthwhile

when you learn try stay and care

Constantly challenge yourself to learn

what you can do to keep on top of

your game mentally and physically

Try your best to make a difference in

your life even when at first you donrsquot

succeed Stay in the game that you have

committed to play and see it through

And care about what you are doing

who you are doing it with and who

you are doing it for Do these things

with a passion and motivation is sure

to follow

Until next time I continue to wish you

every success

Double Locking CrimpRemains StrongYet Very Flexibl e

With No Memo ry

Strong Triple Locking CrimpHolds T ogether Even OnTough Jobs

Horizontal Sides Of CorrugationOffer Added Strengthamp Flexibility

Manufactured by CHIMNEY TECHNIQUE INC

Chim-Pro Interlock Flex

Chim-Pro Corrugated

Flex

Chim-Pro RigidADDED SAFETY EFFICIENCY AND VALUE

In Which ALL FITTINGS Are Attached With A Band Even The Tee Cap And Elbows Quick amp Simple No Drilling amp Riveting

Featuring

Visit wwwchim-prolinercom for more detailsbull 2000 Industrial Ave bull Sioux Falls SD 57104

1-800-582-1392

NOVEMBER 12 SWEEPING 35

Display Ad Index

Darwin Awards

Have you snapped a photo of a peculiar chimney in your area that made you shake your head in disbelief

Send it to Melissa Heeke at mheekencsgorg for publication in Sweeping Or mail it to NCSG 2155 Commercial Drive Plainfield IN 46168

Page Advertiser Phone Email or Website Address

34 Ahrens Chimney Technique 800-582-1392 ahrenschimneyqwestofficenet

21-24 Chimney Safety Institute of America 317-837-5362 wwwCSIAorg

17 Cobra Chimney Caps 888-463-0636 salescobrachimneycom

29 Communications Network Inc 800-875-8118 tkempercomnetmessagecom

19 Copperfield 800-247-3305 wwwcopperfieldcom

6 ENERVEX Inc 800-255-2923 infochimneyfanscom

15 Firesafe Industries Inc 800-545-6607 wwwfiresafeinccom

18 Hose Master 800-221-2319 bobdanielshosemastercom

10 ICP 508-695-7000 wwwchimneycapscom

BC Lifetime Chimney Supply LLC 877-234-7473 wwwlifetimechimneysupplycom

7 Lindemann Chimney Company 800-722-7230 wwwlindemannchimneycom

34 MC Refractory 760-956-1884 wwwmcrefractorycom

8 Meyer Machine amp Equipment 800-728-3828 wwwmeyermachinecom

4 National Chimney Supply 800-897-8481 wwwnationalchimneysupplycom

11 New England Chimney Supply 888-900-8106 wwwNECS-BEST-FLEXcom

5 Olympia Chimney Supply 800-569-1425 wwwolympiachimneycom

13 Sand Hill Wholesale 800-258-5496 wwwsandhillwholesalecom

3 Smoktite 866-439-0069 wwwsmoktitecom

32 Sweeprsquos Choice 866-880-3473 infosweepsamericacom

9 Thermocrete 866-439-0069 wwwthermocreteusacom

25 Whitecaps 800-335-2534 wwwwhitecapscom

This photo was taken by our tech Wes Thornton and we really donrsquot know what to say about it other than ldquoNo way am I getting up thererdquo

Enjoy Jessica Addams Barnhill Chimney Company Jessica Addams

36 SWEEPING NOVEMBER 12

ClassifiedsGotta chimney question Sizing Codes Call Royal Edwards Make Royal your tech department CALL NOW 813-982-0219 for on-call tech support Continuing Education special bonus ndash ask how you can get the Friday morning E-Blast for FREE CALL NOW 813-982-0219

GasVent Software for Sizing Chimneys only $195 Call 1-800-648-9523 for more info and visit wwwelitesoftcom to download a free trial version

Chimney Sweep business for sale in the Northern Rocky Mountains of New Mexico Services a large area with three ski resorts in the service area Equipment and signed three year contracts goes with the business Business is well established For pricing and other info please email your questions to ridgeriders1gmailcom

CLASSIFIED ADS FREE FOR NCSG MEMBERSMembers can run one 35 word classified free each year Regularly classified ads are $2word or $1word for NCSG members Classified ads are non-commissionable and must be pre-paid To place a classified ad please contact Megan McMahon at mmcmahonncsgorg or (317) 837-1500

Cut To Fit Refractories

NEWPRODUCT

Having trouble locating that hard to find refractory panel No problem when you use the MC Refractory Inc CUT TO FIT refractory walls Carry them on your truck cuts easily to fit most fireplaces This product is the original Tested to UL127 amp ASTM C133 standards and certified by OMNI Test Laboratories

MC Refractory Inc11435 East Santa Fe Ave Unit B bull Hesperia CA 92345

Call us Toll Free (877) Cut-2-Fit(877) 288-2348

Visit us on the web at wwwmcrefractorycom

CUSTOM PANELS AVAILABLE CALL FOR DETAILSWe also manufacture fire rings and log lighters

Do you Pre-Screen Your EmployeesLABORCHEX a valuable employment background screening service since 1985 offers discounted pricing to all NCSG members There are no set up fees or minimum orders and many results are completed within 24 hours Members will simply complete a few forms via a secure website after the applicant has authorized the screening by signing a release Results will be provided on the website and by email or fax Not only will NCSG members lower turnover costs enhance safety and security and save $$ from day one - all screenings comply with federal laws and regulations bull Lower Turnover Costsbull Reduce Negligent Hiring Issuesbull Maintain Productive Worksitesbull Enhance Safety amp Securitybull Save $$ from Day One For more information on how to take advantage of this benefit go to the ldquoMembers Onlyrdquo section of wwwNCSGorg to access member benefits and discount information

TwittercomDntMoveFirewood

TweetThatsWhatTreeSaid to spread the message

TwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewood

TweetTweetTweetTweetTweetThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid to spread the messageto spread the messageto spread the messageto spread the messageto spread the messageto spread the message

FacebookcomDontMoveFirewood

Join us on Facebook to get up-to-date information and safe burning tips

FacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewood

Join us on Facebook to get up-to-date information and safe burning tips and safe burning tips

TwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewood

FacebookcomDontMoveFirewoodFacebookcomDontMoveFirewood

Spread the word not the pest

org

National Chimney Sweep Guild2155 Commercial DrivePlainfield IN 46168

1210

NEW CUSTOMERS BUY 2 GET 1 FREEQUALITY SERVICE AND THE BEST PRICES YEAR ROUNDSingle Wall 316L 6 x 25 $288Single Wall 316L 6 x 35 $368Smooth Wall 316L 6 x 25 $313Smooth Wall 316L 6 x 35 $403FOR BULK ORDERS AND MORE SIZES

CALL 877234PIPEVisit our website wwwLifetimeChimneySupplycom

Fire Safety Improved Performance Easy and Effective Cleaning Long-term Preservation

WHY DO YOUR CUSTOMERS NEEDA LIFETIME CHIMNEY LINER

Lifetime chimney liners offer the best protection against dangerous

conditions caused by improperly vented appliances misused

wood stoves poor construction and excessive moisture They improve

draft flow are easy to clean and help extend the life of your chimney

FREESHIPPINGWITH YOUR KITPURCHASE

FREESHIPPINGWITH YOUR KITPURCHASE

Page 23: November 2012

QR code generated on httpqrcodelittleidiotbe

Now you can access more of the industryrsquos favorite seminars in a self-paced online format Itrsquos easy with CSIArsquos eLearning program mdash offered every week

Need to renew your CSIA Certified Chimney Sweep credential You

can now earn all of the CEUs entirely online We offer individual

sessions in affordable bundles so you can earn just the CEUs you

need $39 per session $99 for 3 sessions or $149 for 5 sessions

Ready to get started Learn more and register right now

W W W C S I A O R G E L E A R N I N G( 3 1 7 ) 8 3 7 - 5 3 6 2

Good for you your business and your busy schedule

Online review sessions also available weekly

Now you can access more of the industryrsquos favorite seminars in a self-paced online format Itrsquos easy with CSIArsquos eLearning program mdash offered every week

Need to renew your CSIA Certified Chimney Sweep credential You

can now earn all of the CEUs entirely online We offer individual

sessions in affordable bundles so you can earn just the CEUs you

Good for you your business and your busy schedule

ADVERTISEMENT

CSIA 2013Education CalendarAs of 102212 - Schedule subject to change Please contact the Chimney Safety Institute of America prior to making travel arrangements

Register today at wwwCSIAorg or call us at (317) 837-5362

Hate to travel CSIArsquos online education is now oered weeklyCSIA Certication Review Sessions Chimney Physics Lining Masonry with Stainless Steel and eLearning

The CSIA Technology Center is located near Indianapolis Indiana

National Chimney Sweep Training School April 29 ndash May 4 2013 | CSIA Technology Center

June 24 ndash 29 2013 | CSIA Technology Center

August 12 ndash 17 2013 | CSIA Technology Center

September 30 ndash October 5 2013 | CSIA Technology Center

Fundamentals of sweeping and inspection of chimney systems equipment operation health and safety considerations and step-by-step instruction in codes clearances standards and practices

Installing and Troubleshooting Gas Hearth AppliancesJuly 15ndash19 2013 | CSIA Technology Center

Service and installation including appliance standards combustion requirements pipe sizing and installation troubleshooting carbon monoxide testing and fuel conversion

CEUs 4-T 4-CS 4-HS 4-CL NFI CEUs 16 T

Chimney Physics March 4-5 2013 | CSIA Technology Center

Diagnosis and resolution of chimney performance problems solving air pressure problems identifying the symptoms of indoor air pollutants

determining combustion air requirements for vented appliances in a two-day in-person formatCSIA CEUs 3-T 3-CS 3-HS 3-CL NFI CEUs 4 E

Inspection and Report WritingMay 16ndash17 2013 | CSIA Technology Center

Chimney inspections and evaluations report writing including regional and environmental

inuences eective photo documentation digital organization and administrative procedures

CSIA Certied Chimney Sweepreg Review amp ExamJanuary 25 2013 | Jamison Masonry Restoration - Oreland PA

February 8 2013 | CSIA Technology Center

March 15 2013 | Orlando FL

April 3 2013 | Branson MO

April 26 2013 | Manchester NH

May 3 2013 | Scranton PA

June 7 2011 | CSIA Technology Center

June 28 2013 | Richmond VA

July 9 2013 | Oceanside CA

August 2 2013 | CSIA Technology Center

August 9 2013 | Kansas City MO

September 13 2013 | Atlantic City NJ

October 18 2013 | Latham NY

November 15 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the exams The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125-CS 125-HS 125 CL NFI CEUs 6 T

| CSIA Technology Center

CSIA Certied Dryer Exhaust Technicianreg Review February 7 2013 | Arlington VA

April 3 2013 | Branson MO

August 1 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the CSIA Certied Dryer Exhaust Technicianreg exam The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125 CS 1-HS 1-CL NFI CEUs 4 E

NOVEMBER 12 SWEEPING 25

ProgressiveProgressivePerksBY DEBBIE CORNELIUS

MEMBERSHIP DEVELOPMENT COORDINATOR

Cheaper ndash Is It Always Better

A few years ago one of the NCSG Board members decided to change his general liability insurance from Stratus Insurance now known as Veracity Insurance Solutions to a local agent who was able to get them general liability insurance for less money than his company was paying through Stratus Unfortunately he had a claim and found he was not covered properly The claim was denied costing them Shortly after he renewed coverage through Stratus and has been with them ever since

So often we have a tendency to only look at what it is going to cost us that we donrsquot read the fine print to see just exactly what the product wersquore buying entails and covers There are some very important items you need to make sure your current policy covers

bull Are you covered for incidents involving creosote andor sootbull Are you classified correctly to reflect the work you performbull Does your current policy provide coverage for inspectionsbull Are your limits of liability adequate

Veracity Insurance Solutions includes coverage for creosote in their insurance package This package also includes installationtool coverage that covers the owner and employeersquos tools as well as equipmentproduct the insured is contracted to install

If you prefer to deal with a person who handles your auto and other personal insurance Veracity will be happy to work with your local insurance agent

and it wonrsquot cost you any extra Contact Veracity today to see how they can meet your needs

Chelsea Ciena Program UnderwriterVeracity Insurance Solutions866-395-1308Chelseaveracityinscom

Made in the USA | Est 1998 | 8003352534 | whitecapscom

Wood amp Pellet Stoves and InsertsWe have a wide range of wood amp pellet stoves to fit any application In stock ready to ship Order by 3 PM EST and it ships the same day

NXT- I Wood Stove FP - 45 Pellet Stove

MonacoWood Burning Fireplace

XTD 15 IWood Insert

Purchase any Flame Stove or Insert between now and 123112 and receive a free grillgriddle or firewood moisture meter

OR

FREE WITHPURCHASE

CSIA 2013Education CalendarAs of 102212 - Schedule subject to change Please contact the Chimney Safety Institute of America prior to making travel arrangements

Register today at wwwCSIAorg or call us at (317) 837-5362

Hate to travel CSIArsquos online education is now oered weeklyCSIA Certication Review Sessions Chimney Physics Lining Masonry with Stainless Steel and eLearning

The CSIA Technology Center is located near Indianapolis Indiana

National Chimney Sweep Training School April 29 ndash May 4 2013 | CSIA Technology Center

June 24 ndash 29 2013 | CSIA Technology Center

August 12 ndash 17 2013 | CSIA Technology Center

September 30 ndash October 5 2013 | CSIA Technology Center

Fundamentals of sweeping and inspection of chimney systems equipment operation health and safety considerations and step-by-step instruction in codes clearances standards and practices

Installing and Troubleshooting Gas Hearth AppliancesJuly 15ndash19 2013 | CSIA Technology Center

Service and installation including appliance standards combustion requirements pipe sizing and installation troubleshooting carbon monoxide testing and fuel conversion

CEUs 4-T 4-CS 4-HS 4-CL NFI CEUs 16 T

Chimney Physics March 4-5 2013 | CSIA Technology Center

Diagnosis and resolution of chimney performance problems solving air pressure problems identifying the symptoms of indoor air pollutants

determining combustion air requirements for vented appliances in a two-day in-person formatCSIA CEUs 3-T 3-CS 3-HS 3-CL NFI CEUs 4 E

Inspection and Report WritingMay 16ndash17 2013 | CSIA Technology Center

Chimney inspections and evaluations report writing including regional and environmental

inuences eective photo documentation digital organization and administrative procedures

CSIA Certied Chimney Sweepreg Review amp ExamJanuary 25 2013 | Jamison Masonry Restoration - Oreland PA

February 8 2013 | CSIA Technology Center

March 15 2013 | Orlando FL

April 3 2013 | Branson MO

April 26 2013 | Manchester NH

May 3 2013 | Scranton PA

June 7 2011 | CSIA Technology Center

June 28 2013 | Richmond VA

July 9 2013 | Oceanside CA

August 2 2013 | CSIA Technology Center

August 9 2013 | Kansas City MO

September 13 2013 | Atlantic City NJ

October 18 2013 | Latham NY

November 15 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the exams The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125-CS 125-HS 125 CL NFI CEUs 6 T

CSIA Certied Dryer Exhaust Technicianreg Review February 7 2013 | Arlington VA

April 3 2013 | Branson MO

August 1 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the CSIA Certied Dryer Exhaust Technicianreg exam The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125 CS 1-HS 1-CL NFI CEUs 4 E

26 SWEEPING NOVEMBER 12

REGION 5

REGION 6

NCSG Charter Members

Paul Bourque Huntsville AL

Don Leavitt San Diego CA

David Harris Broken Arrow Oklahoma

Dan Wheeler Santa Rosa CA

John Cline Menlo Park CA

Dale Meisinger N Augusta SC

Alan Hisey St Louis MO

Eva B Horton Greenwich CT

Harry Richart Hasbrouck Heights NJ

NewNCSGNewNCSGMembers

REGION 2

REGION 1

REGION 4

REGION 3

NCSG REGIONS

REGION 1

Connecticut Vermont Massachusetts New York Maine Rhode Island New Hampshire

REGION 2

Delaware District of Columbia Maryland New Jersey Pennsylvania

REGION 3

Alabama Florida Georgia Mississippi North Carolina South Carolina Tennessee Virginia West Virginia

REGION 4

Illinois Indiana Kentucky Michigan Missouri Ohio

REGION 5

Arkansas Colorado Iowa Kansas Louisiana Minnesota Nebraska New Mexico North Dakota Oklahoma South Dakota Texas Wisconsin

REGION 6

Alaska Arizona California Hawaii Idaho Montana Nevada Oregon Utah Washington Wyoming

CONNECTICUTLorenzo Costa bull Diamond Duct Inc bull LindenhurstBernadette A Singh bull Wellworth Maintenance Corp bull BayshoreWesley J Harvey bull Harvey Wesley J bull Eden

MARYLANDGary Clift bull Fire-Safe Chimney SweepsGT Clift Inc bull Pasadena

PENNSYLVANIAH Richard Garten bull Above All Chimney Sweeps bull Seasterville

NEW JERSEYRaymond Bond bull Mercer County Chimney Services bull Hamilton

GEORGIAArvydas Didas bull Atlanta Chimney Worx LLC bull AtlantaJonathan Clements bull Atlanta Fireplace Specialists bull Atlanta

ILLINOISRichard M Moore bull Jiminy Chimney Sweep amp Service bull Lake in the Hills

OHIOMichael Lentz bull Eastside Fireplace amp Contracting bull CygnetKenneth Jackson bull 360 Home ServicesFireplace Pros bull Columbus

MICHIGANDustin Meyers bull Grand Rapids Air Duct amp Chimney bull Comstock

TEXASWilliam Vehon bull 1st Choice Chimney LLC bull Flower Mound

COLORADOSean Peck bull Ashes Away LLC bull Durango

CALIFORNIA Erik Hvolboll bull Carmichael Chimney Sweep bull SacramentoSteve Adcock bull Able Hearth and Home bull Antioch

NOVEMBER 12 SWEEPING 27

The 2012 ndash 2013 offers are being added daily in the ldquoMembers Onlyrdquo section of the NCSG website at wwwNCSGorg So start checking for these new offers each week These coupons will be good until June 30 2013

Airjet Division of Continental Industries bull Alpha American Company bull Condar Company bull Copperfield Chimney Supply bull Duct Cleanersrsquo Supply bull Dynacote LLC bull Earthcore Industries LLC bull ENERVEX Inc bull Firesafe Industries bull Fireside Distributors bull HY-C

Company bull Lifetime Chimney Supply bull Lindemann Chimney Supply bull Matters of the Hearth bull Meyer Machine amp Equipment bull National Chimney Supply bull Olympia Chimney Supply bull SaverSystems bull Smoktite LLC bull SNEWS ndash The Chimney Sweep News bull

Stove Builder International Inc (SBI) bull Ventech Industries Inc bull Wakefield Brush bull Wohler USA Inc bull Z-Flex

These are just a few of the many offers available to you as a member of the National Chimney Sweep Guild Visit wwwNCSGorg to learn more and to start saving

2012 ndash 2013 SWEEPS ADVANTAGE COUPON PROGRAM

Referral Reward for Non-Profits

Your non-profit can benefit when new NCSG Members mention your organization under Item 2 ldquoWho referred you to the NCSGrdquo on the NCSG membership application or you may send an email to membershipncsgorg and request that NCSG membership information be sent on your behalf to companies who should join Please provide the complete contact information ie name address telephone number and email address if available

Eligible Organizations Non-profit organizations (ie State and Regional Chimney Sweep Guilds HPBA Affiliates)

Referral Reward $100 per New NCSG Voting or Dual Member

Reward Earned Upon receipt of NCSG membership application and payment (full or first installment)

Reward Paid Paid to the organization within 10 business days of receipt of membership application and payment

New Member - Has not been a member of the NCSG for at least two (2) years

Airjet Div of Continental Industries

SAVE UP TO $13150 off Suggested Retail of any 8-inch All Fuel Decorative Chimney

Housing Kits

SAVE UP TO $11150 off Suggested Retail of any 6-inch All Fuel Decorative Chimney

Housing Kits

SAVE UP TO $10850 off Suggested Retail of any B-Vent (Gas) Decorative Chimney

Housing Kits ndash 48rdquo by 17rdquosquare

SAVE UP TO $9150 off Suggested Retail of any B-Vent (Gas) Decorative Chimney

Housing Kits ndash 36rdquo by 17rdquo square

CONDAR COMPANY

SAVE UP TO 4040 OFF Retail for Condar Custom-made Mesh Fireplace Screens for big

and odd size installs

SAVE UP TO $75FREE Design Service on a Condar Custom- Designed Stovepipe

Thermometer

SAVE UP TO ndashSavings Vary FREE shipping and a FREE pair of black screen pulls when you buy Condar Mesh Fireplace Screens (in stock sizes of 16rdquo to 36rdquo height)

Matters of the Hearth

SAVE UP TO $250 $250 off your first Quali-Fyre Purchase

SAVE UP TO $300 FREE shipping on first purchase

SAVE UP TO $250 FREE upgrade to a red firebrick interior

Effective September 1 2012

28 SWEEPING NOVEMBER 12

Congratulations - you all have accomplishments You support your family your employees and their families your vendors and you provide comfort and safety for your customers

So why do I run into far too many business owners who seem to have the ldquoWhat is your business worthrdquo question hanging over them like ominous rain clouds forming on the horizon

Do you feel pressure to increase the value of your business without fully understanding why what to do how to do it and when to do it

You have the opportunity to take your business and your life into any direction you choose So letrsquos start with the why ndash why are you in business today

Do you just love what you do Is your business a place to escape from issues you donrsquot want to deal with Do you need to continue to build wealth for retirement Does your why include consideration for family partners or co-owners or key employees or customers

For most the decision to sell or keep a business in the family is for retirement reasons It could also be to transition into a new business or career change such as a transition into a smaller

less stressful business or consulting role Perhaps you are seeking more diversity or less risk in your assets

Take out a piece of paper and write down your rdquowhysrdquo You may find that this does not take long to complete and can take a load off of your mind

Now what can you do Take a second piece of paper and write down why you would want to pass on or sell your business This is a great exercise to complete

You may uncover concerns about burning out becoming ill or injured lawsuits regulation or a host of other issues that just are not fun to deal with Are these concerns sapping your energy preventing you from making positive contributions to your business

Everyone has this tradeoff ndash life versus business Is giving up your life for your business worth it

At this point it is easy to fall into a pessimistic trap ndash get depressed and stop the process Or worse start blaming other people and become paralyzed in your day to day activities Have others told you that you have been a bit grumpy or tense lately

Business Valuation ndash Why What How When

BY BRIAN NOE CHFCreg CLTC

NOVEMBER 12 SWEEPING 29

Now is the time to take out a third piece of paper and write up a gratitude list What are you grateful for You should easily be able to come up with at least 100 people activities memories accomplishments and the beat goes on

Your gratitude list should enable you to throw the lsquopessimistic whysrsquo out the window and move on to a life you can look forward to

How do you want to live your life after you leave your business What are your financial requirements to achieve your goals This may seem like an arduous task but can be completed in just several hours with the right approach

Wouldnrsquot it be great if you found out you are in a position to lsquoretirersquo or lsquotransitionrsquo to a new endeavor NOW with little effort

The freedom to know what you want to do and what you need to do to fulfill it should give you your emotional time and enthusiasm back to move on to developing and implementing a plan

How to do what you need to do is a set of circumstances that is unique to you We do not have the space here to include even the basics of business and life valuation 101

The recommendation I want to make is to start this process NOW It will only take a few hours to answer the why questions ndash and only several hours more to determine what you need to do to achieve your why

Start the above and you can start to see the day when you your family and important others are finally rewarded for all of your hard work and sacrifice

Let Life Happen ndash Enjoy It

About the Author Brian Noe of MW Financial Group Ltd was a guest speaker at the NCSG 2011 convention held in Hartford CT where he discussed How to Get Out of Business and The Economy and Animal Spirits Brian has a son Eric who served four years in the US Army Eric is ranked first in his class with a degree in Computer Science is working in his field and plans on attending graduate school in 2013 His daughter Kara recently graduated undergraduate school with distinction and is planning to attend graduate school to become a Physiciansrsquo Assistant Brian thoroughly enjoys helping others spend more time with their families and friends while becoming financially successful He can be reached at (860) 606-0834 or Brian_NoeMWFinancialcom

hellip when opportunity calls we answer 1-800-875-8118

wwwcomnetmessagecom

Benefits of Answering Service

Award Winning Telephone Agents

Never Miss A Call

Better Time Management

Appointment Scheduling

Affordable

NCSG Innovation 2013 bull April 4-7 bull Branson MO

Company___________________________________ Address ____________________________________ City State ZIP ________________________________ Phone ______________________________________Fax ________________________________________Email _____________________________________ Check here to opt-in to email from exhibitors

REGISTRANT INFORMATION Please write name as you would like it to appear on your badge Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________ Registration Total $ ___________________

Showboat Branson Belle Tickets ($29each) Qty _______ Cruise Total $ ___________________ 2013 Convention Patch ($3each - Pickup on-site) Qty ________ Patch Total $ ___________________ PROMO CODE ___________________ $ ___________________

Payment Method Check ___________________ Visa MC AmEx

Account __________________________________ Card Security Code _____________ Exp __________Name on Card _______________________________ Signature ___________________________________

PAYMENT INFORMATION

GRAND TOTAL

For Office Use Only O2CR C2F AUTH _______________OrgID ________________ Profile ID ___________________RECrsquoD BY _____________ DATE ______________________

Advanced convention registation closes March 14

STANDARD RATES

Until 1913

11013- 21413

After21413

Primary $499 $549 $599Spouse 299 349 3991st Additional 449 499 5492nd Additional 399 449 4993+ Additional 349 399 449Single Day 279 279 279Banquet Only 89 89 89Tradeshow Only 79 79 79Child banquet tickets are available for kids 12 and under

NCSG MEMBER RATES

Until 1913

11013- 21413

After21413

Primary $399 $449 $499Spouse 199 249 2991st Additional 349 399 4492nd Additional 299 349 3993+ Additional 249 299 349Single Day 179 179 179Banquet Only 69 69 69Tradeshow Only 49 49 49Senior Members $100 $100 $100

MAIL TO National Chimney Sweep Guild 2155 Commercial Drive Plainfield IN 46168

FAX TO (317) 837-5365 CALL (317) 837-1500

REGISTER ONLINE NCSGorginnovationNCSG also accepts direct debit payments

Please contact Candice Bradbury at (317) 837-1500 or cbradburyncsgorg for more information

Cancellations must be made in writing and sent toNCSG 2155 Commercial Drive Plainfield IN 46168

Refund Policy Prior to 1913 90 11013-21413 75 No refunds are available after 21413

Chartered Cruise and Dinner ShowShowboat Branson Belle

-- Additional Registration Required --$29person - Join us aboard the Showboat

Branson Belle on the evening of April 4 for the spectacular ldquoMade in the USArdquo dinner show and a two-hour cruise on Table Rock Lake

No matter how you define success you will find something at NCSG Innovation 2013 that will stretch your imagination test your technical abilities and get that light bulb over your head to appear

From many perspectives one common theme has tied together all of NCSGrsquos convention and trade show events That theme is innovation Innovation is ldquodoing outside of the boxrdquo to make both work and personal lives more comfortable and enjoyable American chimney service businesses must remain on the cutting edge of innovation and our convention is your ticket to a more successful future

About BransonThe NCSG Innovation 2013 Convention and Trade Show will be held at the Chateau on the Lake in Branson Missouri Branson is located 40 miles south of Springfield and nestled in the heart of the Ozark Mountains Southwest Missouri is home of some of the most picturesque and breathtaking natural views in the country Rest assured we realize that we may have a little competition for our attendeesrsquo attention and wersquore working on creative ways to keep them engaged and on the tradeshow floor

About Chateau on the LakeThe Chateau on the Lake Resort Spa amp Convention Center in Branson Missouri is perfect for all kinds of stays Pack up the family - small dog included - and come for a vacation No matter what type of get-away you seek our extraordinary ldquoCastle in the Ozarksrdquo is here for you

Chateau on the Lake in Branson is the only AAA Four-Diamond Lake Resort in Missouri It has complimentary indoor and outdoor parking three amazing res-taurants first class relaxation at Spa Chateau and a full service Marina on Table Rock Lake

Hotel reservations are now being accepted for NCSG Innovation 2013 at Chateau on the Lake in Branson MO Just call 1-888-333-LAKE (5253) and mention that yoursquore with the National Chimney Sweep Guild to lock in rates starting at $129 for a mountain view and $134 for a lake view

NCSG Innovation 2013April 4-7 at Chateau on the Lake in Branson MO

For more info visit wwwNCSGorginnovation

Chartered Cruise and ldquoMade in the USArdquo Dinner Show

Showboat Branson Belle -- Additional $29person Registration Required --

Join fellow sweeps and industry friends for a two-hour chartered dinner cruise aboard the Showboat Branson Belle The eveningrsquos entertainment is a show called Made In The USA featuring Janice Martin the worldrsquos only aerial violinist and the five-member all-male vocal group The ShowMen in a patriotic musical tribute to America NCSG Innovation 2013 attendees and guests can experience this ALL-IN-ONE dinner show and cruise at a significantly discounted rate which has been even further discounted through a generous sponsorship from Olympia Chimney Supply Chartered Cruise and Dinner Show tickets are available for an additional fee ($29person) through the regular registration process

NCSG Innovation 2013 bull April 4-7 bull Branson MO

Company___________________________________ Address ____________________________________ City State ZIP ________________________________ Phone ______________________________________Fax ________________________________________Email _____________________________________ Check here to opt-in to email from exhibitors

REGISTRANT INFORMATION Please write name as you would like it to appear on your badge Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________ Registration Total $ ___________________

Showboat Branson Belle Tickets ($29each) Qty _______ Cruise Total $ ___________________ 2013 Convention Patch ($3each - Pickup on-site) Qty ________ Patch Total $ ___________________ PROMO CODE ___________________ $ ___________________

Payment Method Check ___________________ Visa MC AmEx

Account __________________________________ Card Security Code _____________ Exp __________Name on Card _______________________________ Signature ___________________________________

PAYMENT INFORMATION

GRAND TOTAL

For Office Use Only O2CR C2F AUTH _______________OrgID ________________ Profile ID ___________________RECrsquoD BY _____________ DATE ______________________

Advanced convention registation closes March 14

STANDARD RATES

Until 1913

11013- 21413

After21413

Primary $499 $549 $599Spouse 299 349 3991st Additional 449 499 5492nd Additional 399 449 4993+ Additional 349 399 449Single Day 279 279 279Banquet Only 89 89 89Tradeshow Only 79 79 79Child banquet tickets are available for kids 12 and under

NCSG MEMBER RATES

Until 1913

11013- 21413

After21413

Primary $399 $449 $499Spouse 199 249 2991st Additional 349 399 4492nd Additional 299 349 3993+ Additional 249 299 349Single Day 179 179 179Banquet Only 69 69 69Tradeshow Only 49 49 49Senior Members $100 $100 $100

MAIL TO National Chimney Sweep Guild 2155 Commercial Drive Plainfield IN 46168

FAX TO (317) 837-5365 CALL (317) 837-1500

REGISTER ONLINE NCSGorginnovationNCSG also accepts direct debit payments

Please contact Candice Bradbury at (317) 837-1500 or cbradburyncsgorg for more information

Cancellations must be made in writing and sent toNCSG 2155 Commercial Drive Plainfield IN 46168

Refund Policy Prior to 1913 90 11013-21413 75 No refunds are available after 21413

Chartered Cruise and Dinner ShowShowboat Branson Belle

-- Additional Registration Required --$29person - Join us aboard the Showboat

Branson Belle on the evening of April 4 for the spectacular ldquoMade in the USArdquo dinner show and a two-hour cruise on Table Rock Lake

No matter how you define success you will find something at NCSG Innovation 2013 that will stretch your imagination test your technical abilities and get that light bulb over your head to appear

From many perspectives one common theme has tied together all of NCSGrsquos convention and trade show events That theme is innovation Innovation is ldquodoing outside of the boxrdquo to make both work and personal lives more comfortable and enjoyable American chimney service businesses must remain on the cutting edge of innovation and our convention is your ticket to a more successful future

About BransonThe NCSG Innovation 2013 Convention and Trade Show will be held at the Chateau on the Lake in Branson Missouri Branson is located 40 miles south of Springfield and nestled in the heart of the Ozark Mountains Southwest Missouri is home of some of the most picturesque and breathtaking natural views in the country Rest assured we realize that we may have a little competition for our attendeesrsquo attention and wersquore working on creative ways to keep them engaged and on the tradeshow floor

About Chateau on the LakeThe Chateau on the Lake Resort Spa amp Convention Center in Branson Missouri is perfect for all kinds of stays Pack up the family - small dog included - and come for a vacation No matter what type of get-away you seek our extraordinary ldquoCastle in the Ozarksrdquo is here for you

Chateau on the Lake in Branson is the only AAA Four-Diamond Lake Resort in Missouri It has complimentary indoor and outdoor parking three amazing res-taurants first class relaxation at Spa Chateau and a full service Marina on Table Rock Lake

Hotel reservations are now being accepted for NCSG Innovation 2013 at Chateau on the Lake in Branson MO Just call 1-888-333-LAKE (5253) and mention that yoursquore with the National Chimney Sweep Guild to lock in rates starting at $129 for a mountain view and $134 for a lake view

NCSG Innovation 2013April 4-7 at Chateau on the Lake in Branson MO

For more info visit wwwNCSGorginnovation

Chartered Cruise and ldquoMade in the USArdquo Dinner Show

Showboat Branson Belle -- Additional $29person Registration Required --

Join fellow sweeps and industry friends for a two-hour chartered dinner cruise aboard the Showboat Branson Belle The eveningrsquos entertainment is a show called Made In The USA featuring Janice Martin the worldrsquos only aerial violinist and the five-member all-male vocal group The ShowMen in a patriotic musical tribute to America NCSG Innovation 2013 attendees and guests can experience this ALL-IN-ONE dinner show and cruise at a significantly discounted rate which has been even further discounted through a generous sponsorship from Olympia Chimney Supply Chartered Cruise and Dinner Show tickets are available for an additional fee ($29person) through the regular registration process

November 19-23 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

November 26-30 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 3-7 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 10-14 2012CSIA (online) - Chimney Physics

Dates amp Events

Please send notice of your events

for NCSG Dates amp Events listings at

mmcmahonncsgorg for inclusion here

in weekly posts to the discussion list

and online at wwwNCSGorgdates The

event must be considered educational or

informative for the industry (sales events

and open houses will not be listed)

- CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 14-19 2012AHIT Home Inspection Training CSIA Technology Center For more information please contact jhuebnerahitcom

December 17-21 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 24-28 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 31- January 4 2013CSIA (online) - Chimney Physics

- CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

January 7-11 2013CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

January 14-18 2013CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician

AND AS ALWAYS

uuml Direct Vent Pro uuml Pellet Vent Prouuml Class ADuraTech

bull Same Day Shipment bull 16 Toll Free Lines To Assist You bullbull Proud Supplier Member To The NCSG bull

Serving Sweeps for 35+ Years

LARGEST INVENTORY

LOWEST PRICES

HEADQUARTERS

Itrsquos In Stock

uuml Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ Years

Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ Years

bull Proud Supplier Member To The NCSG bull

1-866-880-3473

Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ Years

Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ Years

Class ADuraTech

Serving Sweeps for 35+ Years

32 SWEEPING NOVEMBER 12

NOVEMBER 12 SWEEPING 33

otivation Everybody wants it Just about

everything we do is affected by it Itrsquos a billion

dollar industry studied and preached by many

but truly understood and embraced by few I

myself subscribe to all sorts of blogs and article feeds related to

the topic When I go conferences I love to hear a good motivational

speaker But what truly motivates us

Irsquom guessing the answer to that question varies for all of us

Deciding what to have for dinner may be motivated by our desire

to lose weight our budget or maybe simply some food we saw on

TV Making the decision to attend a business conference may be

motivated by the speakers the topics the location or the cost Even

reading this magazine is a motivated behavior

So during this time of year when many sweeps seem to be motivated

by trying to keep up with the relative seasonal high pace of business

I decided to do a little research Not surprisingly there is no shortage

of information out there on the topic but I did run across a couple

of things that caught my attention and I thought were worthwhile to

pass along

One article in particular was written by a small business

entrepreneur (which is the first key to catching my attention) and

business coach Nancy Wurtzel She talks about both external and

internal forces that impact our motivation and the role they play in

our everyday business decisions and she encourages us to take the

time to examine those factors for each of us that truly and uniquely

make us tick

Specifically Wurtzel offers seven factors to motivate the motivational

thought process Inspiration goals networking self-reward exercise

organization and of course external stimulation from motivational

speakers and authors

What is your inspiration What are you truly interested in and

inspired by Whatever it is itrsquos critical to getting and staying

motivated If yoursquore note interested in your business you canrsquot

expect to stay motivated to succeed in it for the long term On the

other hand if you are excited about what you are doing you will be

persistent even when challenged and your energy and intensity will

help you thrive

Are you setting goals Short and long-term goal setting is vital for any

business owner This is hardly business savvy news but itrsquos amazing

how many small businesses donrsquot do this in a measurable way And

many of those that do forget to go back and review their goals to see

where they are and adjust as needed How could you possibly be

motivated if you are unsure about the direction and progress of your

company

Network whenever you can with peers and other small business

owners The isolation of working alone can be one of the most

difficult parts of entrepreneurship or frankly being the boss in any

BY MARK MCSWEENEY CAEEXECUTIVE DIRECTOR

Perspective

Worthwhile Motivation

ldquoMotivation is one of the most powerful driving forces in the workplace It can mean the difference between tremendous success and failurerdquo ndash Nancy Wurtzel

M

34 SWEEPING NOVEMBER 12

organization Gaining support from others is motivating Itrsquos hard to

move mountains by yourself However building off the energy and

inspiration of others who are in similar positions those mountains

can become merely small hills just waiting to be traveled By all

means network with other sweeps but donrsquot limit it to that Even

when businesses are not related there is a lot of common ground

between small businesses and plenty of opportunities to work

together

Reward yourself You know how hard you work Even when

you work smart you still tend to work hard Itrsquos human nature

particularly for the entrepreneurial mind But all work and no play

can be a big mistake Motivation will drop quickly of you never take

time away from the work you are doing So plan frequent rewards

for yourself They donrsquot have to be huge getaways though every once

in a while thatrsquos a good idea too And in between the rewards when

you have the inevitable bad day deal with it learn what you can

from it and then put it behind you The great Emerson said ldquoFinish

each day and be done with it You have done what you could Some

blunders and absurdities have crept in forget them as soon as you

can Tomorrow is a new day You shall begin it serenely and with too

high a spirit to be encumbered with your old nonsenserdquo

Take care of yourself Wersquove all heard that there is a powerful

connection between the mind and the body When we get busy

itrsquos easy to begin to neglect on or the other Exercise and cut back

on some of the unhealthy foods (note I didnrsquot say get rid of them

entirely that may be part of your self-reward) Exercise breaks donrsquot

have to be huge blocks of time and you donrsquot need to spend money

joining a gym or hiring a personal trainer if thatrsquos not what yoursquore

into But do something It will make you feel better and doing that

can help keep your mind fresh

Get organized Okay for those of you who have seen my desk you

know paper management is not my forte While I do keep myself

organized in other ways every once in a while I need to set aside

time to tackle the stacks and clean my desk off so that I can start

fresh I always feel better afterward Beyond the paper take a look

at opportunities to really get organized by creating business systems

that will help you streamline your operations and once you do the

ongoing challenge is to keep yourself on track by maintaining these

systems If you canrsquot do it on your own donrsquot be afraid to bring in

someone who can help you another great benefit of networking

Keep yourself motivated There is no shortage of motivational ideas

and materials out there for the taking Itrsquos hard to go through a

day without being exposed to books CDs blogs seminars videos

and more There are even apps for your smart phone So who do

you trust Who do you listen to How do you get through all the

motivational clutter out there and actually find someone who can

get you fired up about working and improving your business If you

have a business mentor get suggestions from him or her If yoursquore

networking with other small business

owners ask them what has worked

for them If they are in the same boat

you are maybe you can experiment

together

Jim Rohn says that life is worthwhile

when you learn try stay and care

Constantly challenge yourself to learn

what you can do to keep on top of

your game mentally and physically

Try your best to make a difference in

your life even when at first you donrsquot

succeed Stay in the game that you have

committed to play and see it through

And care about what you are doing

who you are doing it with and who

you are doing it for Do these things

with a passion and motivation is sure

to follow

Until next time I continue to wish you

every success

Double Locking CrimpRemains StrongYet Very Flexibl e

With No Memo ry

Strong Triple Locking CrimpHolds T ogether Even OnTough Jobs

Horizontal Sides Of CorrugationOffer Added Strengthamp Flexibility

Manufactured by CHIMNEY TECHNIQUE INC

Chim-Pro Interlock Flex

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Chim-Pro RigidADDED SAFETY EFFICIENCY AND VALUE

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Featuring

Visit wwwchim-prolinercom for more detailsbull 2000 Industrial Ave bull Sioux Falls SD 57104

1-800-582-1392

NOVEMBER 12 SWEEPING 35

Display Ad Index

Darwin Awards

Have you snapped a photo of a peculiar chimney in your area that made you shake your head in disbelief

Send it to Melissa Heeke at mheekencsgorg for publication in Sweeping Or mail it to NCSG 2155 Commercial Drive Plainfield IN 46168

Page Advertiser Phone Email or Website Address

34 Ahrens Chimney Technique 800-582-1392 ahrenschimneyqwestofficenet

21-24 Chimney Safety Institute of America 317-837-5362 wwwCSIAorg

17 Cobra Chimney Caps 888-463-0636 salescobrachimneycom

29 Communications Network Inc 800-875-8118 tkempercomnetmessagecom

19 Copperfield 800-247-3305 wwwcopperfieldcom

6 ENERVEX Inc 800-255-2923 infochimneyfanscom

15 Firesafe Industries Inc 800-545-6607 wwwfiresafeinccom

18 Hose Master 800-221-2319 bobdanielshosemastercom

10 ICP 508-695-7000 wwwchimneycapscom

BC Lifetime Chimney Supply LLC 877-234-7473 wwwlifetimechimneysupplycom

7 Lindemann Chimney Company 800-722-7230 wwwlindemannchimneycom

34 MC Refractory 760-956-1884 wwwmcrefractorycom

8 Meyer Machine amp Equipment 800-728-3828 wwwmeyermachinecom

4 National Chimney Supply 800-897-8481 wwwnationalchimneysupplycom

11 New England Chimney Supply 888-900-8106 wwwNECS-BEST-FLEXcom

5 Olympia Chimney Supply 800-569-1425 wwwolympiachimneycom

13 Sand Hill Wholesale 800-258-5496 wwwsandhillwholesalecom

3 Smoktite 866-439-0069 wwwsmoktitecom

32 Sweeprsquos Choice 866-880-3473 infosweepsamericacom

9 Thermocrete 866-439-0069 wwwthermocreteusacom

25 Whitecaps 800-335-2534 wwwwhitecapscom

This photo was taken by our tech Wes Thornton and we really donrsquot know what to say about it other than ldquoNo way am I getting up thererdquo

Enjoy Jessica Addams Barnhill Chimney Company Jessica Addams

36 SWEEPING NOVEMBER 12

ClassifiedsGotta chimney question Sizing Codes Call Royal Edwards Make Royal your tech department CALL NOW 813-982-0219 for on-call tech support Continuing Education special bonus ndash ask how you can get the Friday morning E-Blast for FREE CALL NOW 813-982-0219

GasVent Software for Sizing Chimneys only $195 Call 1-800-648-9523 for more info and visit wwwelitesoftcom to download a free trial version

Chimney Sweep business for sale in the Northern Rocky Mountains of New Mexico Services a large area with three ski resorts in the service area Equipment and signed three year contracts goes with the business Business is well established For pricing and other info please email your questions to ridgeriders1gmailcom

CLASSIFIED ADS FREE FOR NCSG MEMBERSMembers can run one 35 word classified free each year Regularly classified ads are $2word or $1word for NCSG members Classified ads are non-commissionable and must be pre-paid To place a classified ad please contact Megan McMahon at mmcmahonncsgorg or (317) 837-1500

Cut To Fit Refractories

NEWPRODUCT

Having trouble locating that hard to find refractory panel No problem when you use the MC Refractory Inc CUT TO FIT refractory walls Carry them on your truck cuts easily to fit most fireplaces This product is the original Tested to UL127 amp ASTM C133 standards and certified by OMNI Test Laboratories

MC Refractory Inc11435 East Santa Fe Ave Unit B bull Hesperia CA 92345

Call us Toll Free (877) Cut-2-Fit(877) 288-2348

Visit us on the web at wwwmcrefractorycom

CUSTOM PANELS AVAILABLE CALL FOR DETAILSWe also manufacture fire rings and log lighters

Do you Pre-Screen Your EmployeesLABORCHEX a valuable employment background screening service since 1985 offers discounted pricing to all NCSG members There are no set up fees or minimum orders and many results are completed within 24 hours Members will simply complete a few forms via a secure website after the applicant has authorized the screening by signing a release Results will be provided on the website and by email or fax Not only will NCSG members lower turnover costs enhance safety and security and save $$ from day one - all screenings comply with federal laws and regulations bull Lower Turnover Costsbull Reduce Negligent Hiring Issuesbull Maintain Productive Worksitesbull Enhance Safety amp Securitybull Save $$ from Day One For more information on how to take advantage of this benefit go to the ldquoMembers Onlyrdquo section of wwwNCSGorg to access member benefits and discount information

TwittercomDntMoveFirewood

TweetThatsWhatTreeSaid to spread the message

TwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewood

TweetTweetTweetTweetTweetThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid to spread the messageto spread the messageto spread the messageto spread the messageto spread the messageto spread the message

FacebookcomDontMoveFirewood

Join us on Facebook to get up-to-date information and safe burning tips

FacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewood

Join us on Facebook to get up-to-date information and safe burning tips and safe burning tips

TwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewood

FacebookcomDontMoveFirewoodFacebookcomDontMoveFirewood

Spread the word not the pest

org

National Chimney Sweep Guild2155 Commercial DrivePlainfield IN 46168

1210

NEW CUSTOMERS BUY 2 GET 1 FREEQUALITY SERVICE AND THE BEST PRICES YEAR ROUNDSingle Wall 316L 6 x 25 $288Single Wall 316L 6 x 35 $368Smooth Wall 316L 6 x 25 $313Smooth Wall 316L 6 x 35 $403FOR BULK ORDERS AND MORE SIZES

CALL 877234PIPEVisit our website wwwLifetimeChimneySupplycom

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WHY DO YOUR CUSTOMERS NEEDA LIFETIME CHIMNEY LINER

Lifetime chimney liners offer the best protection against dangerous

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wood stoves poor construction and excessive moisture They improve

draft flow are easy to clean and help extend the life of your chimney

FREESHIPPINGWITH YOUR KITPURCHASE

FREESHIPPINGWITH YOUR KITPURCHASE

Page 24: November 2012

ADVERTISEMENT

CSIA 2013Education CalendarAs of 102212 - Schedule subject to change Please contact the Chimney Safety Institute of America prior to making travel arrangements

Register today at wwwCSIAorg or call us at (317) 837-5362

Hate to travel CSIArsquos online education is now oered weeklyCSIA Certication Review Sessions Chimney Physics Lining Masonry with Stainless Steel and eLearning

The CSIA Technology Center is located near Indianapolis Indiana

National Chimney Sweep Training School April 29 ndash May 4 2013 | CSIA Technology Center

June 24 ndash 29 2013 | CSIA Technology Center

August 12 ndash 17 2013 | CSIA Technology Center

September 30 ndash October 5 2013 | CSIA Technology Center

Fundamentals of sweeping and inspection of chimney systems equipment operation health and safety considerations and step-by-step instruction in codes clearances standards and practices

Installing and Troubleshooting Gas Hearth AppliancesJuly 15ndash19 2013 | CSIA Technology Center

Service and installation including appliance standards combustion requirements pipe sizing and installation troubleshooting carbon monoxide testing and fuel conversion

CEUs 4-T 4-CS 4-HS 4-CL NFI CEUs 16 T

Chimney Physics March 4-5 2013 | CSIA Technology Center

Diagnosis and resolution of chimney performance problems solving air pressure problems identifying the symptoms of indoor air pollutants

determining combustion air requirements for vented appliances in a two-day in-person formatCSIA CEUs 3-T 3-CS 3-HS 3-CL NFI CEUs 4 E

Inspection and Report WritingMay 16ndash17 2013 | CSIA Technology Center

Chimney inspections and evaluations report writing including regional and environmental

inuences eective photo documentation digital organization and administrative procedures

CSIA Certied Chimney Sweepreg Review amp ExamJanuary 25 2013 | Jamison Masonry Restoration - Oreland PA

February 8 2013 | CSIA Technology Center

March 15 2013 | Orlando FL

April 3 2013 | Branson MO

April 26 2013 | Manchester NH

May 3 2013 | Scranton PA

June 7 2011 | CSIA Technology Center

June 28 2013 | Richmond VA

July 9 2013 | Oceanside CA

August 2 2013 | CSIA Technology Center

August 9 2013 | Kansas City MO

September 13 2013 | Atlantic City NJ

October 18 2013 | Latham NY

November 15 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the exams The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125-CS 125-HS 125 CL NFI CEUs 6 T

| CSIA Technology Center

CSIA Certied Dryer Exhaust Technicianreg Review February 7 2013 | Arlington VA

April 3 2013 | Branson MO

August 1 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the CSIA Certied Dryer Exhaust Technicianreg exam The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125 CS 1-HS 1-CL NFI CEUs 4 E

NOVEMBER 12 SWEEPING 25

ProgressiveProgressivePerksBY DEBBIE CORNELIUS

MEMBERSHIP DEVELOPMENT COORDINATOR

Cheaper ndash Is It Always Better

A few years ago one of the NCSG Board members decided to change his general liability insurance from Stratus Insurance now known as Veracity Insurance Solutions to a local agent who was able to get them general liability insurance for less money than his company was paying through Stratus Unfortunately he had a claim and found he was not covered properly The claim was denied costing them Shortly after he renewed coverage through Stratus and has been with them ever since

So often we have a tendency to only look at what it is going to cost us that we donrsquot read the fine print to see just exactly what the product wersquore buying entails and covers There are some very important items you need to make sure your current policy covers

bull Are you covered for incidents involving creosote andor sootbull Are you classified correctly to reflect the work you performbull Does your current policy provide coverage for inspectionsbull Are your limits of liability adequate

Veracity Insurance Solutions includes coverage for creosote in their insurance package This package also includes installationtool coverage that covers the owner and employeersquos tools as well as equipmentproduct the insured is contracted to install

If you prefer to deal with a person who handles your auto and other personal insurance Veracity will be happy to work with your local insurance agent

and it wonrsquot cost you any extra Contact Veracity today to see how they can meet your needs

Chelsea Ciena Program UnderwriterVeracity Insurance Solutions866-395-1308Chelseaveracityinscom

Made in the USA | Est 1998 | 8003352534 | whitecapscom

Wood amp Pellet Stoves and InsertsWe have a wide range of wood amp pellet stoves to fit any application In stock ready to ship Order by 3 PM EST and it ships the same day

NXT- I Wood Stove FP - 45 Pellet Stove

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XTD 15 IWood Insert

Purchase any Flame Stove or Insert between now and 123112 and receive a free grillgriddle or firewood moisture meter

OR

FREE WITHPURCHASE

CSIA 2013Education CalendarAs of 102212 - Schedule subject to change Please contact the Chimney Safety Institute of America prior to making travel arrangements

Register today at wwwCSIAorg or call us at (317) 837-5362

Hate to travel CSIArsquos online education is now oered weeklyCSIA Certication Review Sessions Chimney Physics Lining Masonry with Stainless Steel and eLearning

The CSIA Technology Center is located near Indianapolis Indiana

National Chimney Sweep Training School April 29 ndash May 4 2013 | CSIA Technology Center

June 24 ndash 29 2013 | CSIA Technology Center

August 12 ndash 17 2013 | CSIA Technology Center

September 30 ndash October 5 2013 | CSIA Technology Center

Fundamentals of sweeping and inspection of chimney systems equipment operation health and safety considerations and step-by-step instruction in codes clearances standards and practices

Installing and Troubleshooting Gas Hearth AppliancesJuly 15ndash19 2013 | CSIA Technology Center

Service and installation including appliance standards combustion requirements pipe sizing and installation troubleshooting carbon monoxide testing and fuel conversion

CEUs 4-T 4-CS 4-HS 4-CL NFI CEUs 16 T

Chimney Physics March 4-5 2013 | CSIA Technology Center

Diagnosis and resolution of chimney performance problems solving air pressure problems identifying the symptoms of indoor air pollutants

determining combustion air requirements for vented appliances in a two-day in-person formatCSIA CEUs 3-T 3-CS 3-HS 3-CL NFI CEUs 4 E

Inspection and Report WritingMay 16ndash17 2013 | CSIA Technology Center

Chimney inspections and evaluations report writing including regional and environmental

inuences eective photo documentation digital organization and administrative procedures

CSIA Certied Chimney Sweepreg Review amp ExamJanuary 25 2013 | Jamison Masonry Restoration - Oreland PA

February 8 2013 | CSIA Technology Center

March 15 2013 | Orlando FL

April 3 2013 | Branson MO

April 26 2013 | Manchester NH

May 3 2013 | Scranton PA

June 7 2011 | CSIA Technology Center

June 28 2013 | Richmond VA

July 9 2013 | Oceanside CA

August 2 2013 | CSIA Technology Center

August 9 2013 | Kansas City MO

September 13 2013 | Atlantic City NJ

October 18 2013 | Latham NY

November 15 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the exams The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125-CS 125-HS 125 CL NFI CEUs 6 T

CSIA Certied Dryer Exhaust Technicianreg Review February 7 2013 | Arlington VA

April 3 2013 | Branson MO

August 1 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the CSIA Certied Dryer Exhaust Technicianreg exam The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125 CS 1-HS 1-CL NFI CEUs 4 E

26 SWEEPING NOVEMBER 12

REGION 5

REGION 6

NCSG Charter Members

Paul Bourque Huntsville AL

Don Leavitt San Diego CA

David Harris Broken Arrow Oklahoma

Dan Wheeler Santa Rosa CA

John Cline Menlo Park CA

Dale Meisinger N Augusta SC

Alan Hisey St Louis MO

Eva B Horton Greenwich CT

Harry Richart Hasbrouck Heights NJ

NewNCSGNewNCSGMembers

REGION 2

REGION 1

REGION 4

REGION 3

NCSG REGIONS

REGION 1

Connecticut Vermont Massachusetts New York Maine Rhode Island New Hampshire

REGION 2

Delaware District of Columbia Maryland New Jersey Pennsylvania

REGION 3

Alabama Florida Georgia Mississippi North Carolina South Carolina Tennessee Virginia West Virginia

REGION 4

Illinois Indiana Kentucky Michigan Missouri Ohio

REGION 5

Arkansas Colorado Iowa Kansas Louisiana Minnesota Nebraska New Mexico North Dakota Oklahoma South Dakota Texas Wisconsin

REGION 6

Alaska Arizona California Hawaii Idaho Montana Nevada Oregon Utah Washington Wyoming

CONNECTICUTLorenzo Costa bull Diamond Duct Inc bull LindenhurstBernadette A Singh bull Wellworth Maintenance Corp bull BayshoreWesley J Harvey bull Harvey Wesley J bull Eden

MARYLANDGary Clift bull Fire-Safe Chimney SweepsGT Clift Inc bull Pasadena

PENNSYLVANIAH Richard Garten bull Above All Chimney Sweeps bull Seasterville

NEW JERSEYRaymond Bond bull Mercer County Chimney Services bull Hamilton

GEORGIAArvydas Didas bull Atlanta Chimney Worx LLC bull AtlantaJonathan Clements bull Atlanta Fireplace Specialists bull Atlanta

ILLINOISRichard M Moore bull Jiminy Chimney Sweep amp Service bull Lake in the Hills

OHIOMichael Lentz bull Eastside Fireplace amp Contracting bull CygnetKenneth Jackson bull 360 Home ServicesFireplace Pros bull Columbus

MICHIGANDustin Meyers bull Grand Rapids Air Duct amp Chimney bull Comstock

TEXASWilliam Vehon bull 1st Choice Chimney LLC bull Flower Mound

COLORADOSean Peck bull Ashes Away LLC bull Durango

CALIFORNIA Erik Hvolboll bull Carmichael Chimney Sweep bull SacramentoSteve Adcock bull Able Hearth and Home bull Antioch

NOVEMBER 12 SWEEPING 27

The 2012 ndash 2013 offers are being added daily in the ldquoMembers Onlyrdquo section of the NCSG website at wwwNCSGorg So start checking for these new offers each week These coupons will be good until June 30 2013

Airjet Division of Continental Industries bull Alpha American Company bull Condar Company bull Copperfield Chimney Supply bull Duct Cleanersrsquo Supply bull Dynacote LLC bull Earthcore Industries LLC bull ENERVEX Inc bull Firesafe Industries bull Fireside Distributors bull HY-C

Company bull Lifetime Chimney Supply bull Lindemann Chimney Supply bull Matters of the Hearth bull Meyer Machine amp Equipment bull National Chimney Supply bull Olympia Chimney Supply bull SaverSystems bull Smoktite LLC bull SNEWS ndash The Chimney Sweep News bull

Stove Builder International Inc (SBI) bull Ventech Industries Inc bull Wakefield Brush bull Wohler USA Inc bull Z-Flex

These are just a few of the many offers available to you as a member of the National Chimney Sweep Guild Visit wwwNCSGorg to learn more and to start saving

2012 ndash 2013 SWEEPS ADVANTAGE COUPON PROGRAM

Referral Reward for Non-Profits

Your non-profit can benefit when new NCSG Members mention your organization under Item 2 ldquoWho referred you to the NCSGrdquo on the NCSG membership application or you may send an email to membershipncsgorg and request that NCSG membership information be sent on your behalf to companies who should join Please provide the complete contact information ie name address telephone number and email address if available

Eligible Organizations Non-profit organizations (ie State and Regional Chimney Sweep Guilds HPBA Affiliates)

Referral Reward $100 per New NCSG Voting or Dual Member

Reward Earned Upon receipt of NCSG membership application and payment (full or first installment)

Reward Paid Paid to the organization within 10 business days of receipt of membership application and payment

New Member - Has not been a member of the NCSG for at least two (2) years

Airjet Div of Continental Industries

SAVE UP TO $13150 off Suggested Retail of any 8-inch All Fuel Decorative Chimney

Housing Kits

SAVE UP TO $11150 off Suggested Retail of any 6-inch All Fuel Decorative Chimney

Housing Kits

SAVE UP TO $10850 off Suggested Retail of any B-Vent (Gas) Decorative Chimney

Housing Kits ndash 48rdquo by 17rdquosquare

SAVE UP TO $9150 off Suggested Retail of any B-Vent (Gas) Decorative Chimney

Housing Kits ndash 36rdquo by 17rdquo square

CONDAR COMPANY

SAVE UP TO 4040 OFF Retail for Condar Custom-made Mesh Fireplace Screens for big

and odd size installs

SAVE UP TO $75FREE Design Service on a Condar Custom- Designed Stovepipe

Thermometer

SAVE UP TO ndashSavings Vary FREE shipping and a FREE pair of black screen pulls when you buy Condar Mesh Fireplace Screens (in stock sizes of 16rdquo to 36rdquo height)

Matters of the Hearth

SAVE UP TO $250 $250 off your first Quali-Fyre Purchase

SAVE UP TO $300 FREE shipping on first purchase

SAVE UP TO $250 FREE upgrade to a red firebrick interior

Effective September 1 2012

28 SWEEPING NOVEMBER 12

Congratulations - you all have accomplishments You support your family your employees and their families your vendors and you provide comfort and safety for your customers

So why do I run into far too many business owners who seem to have the ldquoWhat is your business worthrdquo question hanging over them like ominous rain clouds forming on the horizon

Do you feel pressure to increase the value of your business without fully understanding why what to do how to do it and when to do it

You have the opportunity to take your business and your life into any direction you choose So letrsquos start with the why ndash why are you in business today

Do you just love what you do Is your business a place to escape from issues you donrsquot want to deal with Do you need to continue to build wealth for retirement Does your why include consideration for family partners or co-owners or key employees or customers

For most the decision to sell or keep a business in the family is for retirement reasons It could also be to transition into a new business or career change such as a transition into a smaller

less stressful business or consulting role Perhaps you are seeking more diversity or less risk in your assets

Take out a piece of paper and write down your rdquowhysrdquo You may find that this does not take long to complete and can take a load off of your mind

Now what can you do Take a second piece of paper and write down why you would want to pass on or sell your business This is a great exercise to complete

You may uncover concerns about burning out becoming ill or injured lawsuits regulation or a host of other issues that just are not fun to deal with Are these concerns sapping your energy preventing you from making positive contributions to your business

Everyone has this tradeoff ndash life versus business Is giving up your life for your business worth it

At this point it is easy to fall into a pessimistic trap ndash get depressed and stop the process Or worse start blaming other people and become paralyzed in your day to day activities Have others told you that you have been a bit grumpy or tense lately

Business Valuation ndash Why What How When

BY BRIAN NOE CHFCreg CLTC

NOVEMBER 12 SWEEPING 29

Now is the time to take out a third piece of paper and write up a gratitude list What are you grateful for You should easily be able to come up with at least 100 people activities memories accomplishments and the beat goes on

Your gratitude list should enable you to throw the lsquopessimistic whysrsquo out the window and move on to a life you can look forward to

How do you want to live your life after you leave your business What are your financial requirements to achieve your goals This may seem like an arduous task but can be completed in just several hours with the right approach

Wouldnrsquot it be great if you found out you are in a position to lsquoretirersquo or lsquotransitionrsquo to a new endeavor NOW with little effort

The freedom to know what you want to do and what you need to do to fulfill it should give you your emotional time and enthusiasm back to move on to developing and implementing a plan

How to do what you need to do is a set of circumstances that is unique to you We do not have the space here to include even the basics of business and life valuation 101

The recommendation I want to make is to start this process NOW It will only take a few hours to answer the why questions ndash and only several hours more to determine what you need to do to achieve your why

Start the above and you can start to see the day when you your family and important others are finally rewarded for all of your hard work and sacrifice

Let Life Happen ndash Enjoy It

About the Author Brian Noe of MW Financial Group Ltd was a guest speaker at the NCSG 2011 convention held in Hartford CT where he discussed How to Get Out of Business and The Economy and Animal Spirits Brian has a son Eric who served four years in the US Army Eric is ranked first in his class with a degree in Computer Science is working in his field and plans on attending graduate school in 2013 His daughter Kara recently graduated undergraduate school with distinction and is planning to attend graduate school to become a Physiciansrsquo Assistant Brian thoroughly enjoys helping others spend more time with their families and friends while becoming financially successful He can be reached at (860) 606-0834 or Brian_NoeMWFinancialcom

hellip when opportunity calls we answer 1-800-875-8118

wwwcomnetmessagecom

Benefits of Answering Service

Award Winning Telephone Agents

Never Miss A Call

Better Time Management

Appointment Scheduling

Affordable

NCSG Innovation 2013 bull April 4-7 bull Branson MO

Company___________________________________ Address ____________________________________ City State ZIP ________________________________ Phone ______________________________________Fax ________________________________________Email _____________________________________ Check here to opt-in to email from exhibitors

REGISTRANT INFORMATION Please write name as you would like it to appear on your badge Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________ Registration Total $ ___________________

Showboat Branson Belle Tickets ($29each) Qty _______ Cruise Total $ ___________________ 2013 Convention Patch ($3each - Pickup on-site) Qty ________ Patch Total $ ___________________ PROMO CODE ___________________ $ ___________________

Payment Method Check ___________________ Visa MC AmEx

Account __________________________________ Card Security Code _____________ Exp __________Name on Card _______________________________ Signature ___________________________________

PAYMENT INFORMATION

GRAND TOTAL

For Office Use Only O2CR C2F AUTH _______________OrgID ________________ Profile ID ___________________RECrsquoD BY _____________ DATE ______________________

Advanced convention registation closes March 14

STANDARD RATES

Until 1913

11013- 21413

After21413

Primary $499 $549 $599Spouse 299 349 3991st Additional 449 499 5492nd Additional 399 449 4993+ Additional 349 399 449Single Day 279 279 279Banquet Only 89 89 89Tradeshow Only 79 79 79Child banquet tickets are available for kids 12 and under

NCSG MEMBER RATES

Until 1913

11013- 21413

After21413

Primary $399 $449 $499Spouse 199 249 2991st Additional 349 399 4492nd Additional 299 349 3993+ Additional 249 299 349Single Day 179 179 179Banquet Only 69 69 69Tradeshow Only 49 49 49Senior Members $100 $100 $100

MAIL TO National Chimney Sweep Guild 2155 Commercial Drive Plainfield IN 46168

FAX TO (317) 837-5365 CALL (317) 837-1500

REGISTER ONLINE NCSGorginnovationNCSG also accepts direct debit payments

Please contact Candice Bradbury at (317) 837-1500 or cbradburyncsgorg for more information

Cancellations must be made in writing and sent toNCSG 2155 Commercial Drive Plainfield IN 46168

Refund Policy Prior to 1913 90 11013-21413 75 No refunds are available after 21413

Chartered Cruise and Dinner ShowShowboat Branson Belle

-- Additional Registration Required --$29person - Join us aboard the Showboat

Branson Belle on the evening of April 4 for the spectacular ldquoMade in the USArdquo dinner show and a two-hour cruise on Table Rock Lake

No matter how you define success you will find something at NCSG Innovation 2013 that will stretch your imagination test your technical abilities and get that light bulb over your head to appear

From many perspectives one common theme has tied together all of NCSGrsquos convention and trade show events That theme is innovation Innovation is ldquodoing outside of the boxrdquo to make both work and personal lives more comfortable and enjoyable American chimney service businesses must remain on the cutting edge of innovation and our convention is your ticket to a more successful future

About BransonThe NCSG Innovation 2013 Convention and Trade Show will be held at the Chateau on the Lake in Branson Missouri Branson is located 40 miles south of Springfield and nestled in the heart of the Ozark Mountains Southwest Missouri is home of some of the most picturesque and breathtaking natural views in the country Rest assured we realize that we may have a little competition for our attendeesrsquo attention and wersquore working on creative ways to keep them engaged and on the tradeshow floor

About Chateau on the LakeThe Chateau on the Lake Resort Spa amp Convention Center in Branson Missouri is perfect for all kinds of stays Pack up the family - small dog included - and come for a vacation No matter what type of get-away you seek our extraordinary ldquoCastle in the Ozarksrdquo is here for you

Chateau on the Lake in Branson is the only AAA Four-Diamond Lake Resort in Missouri It has complimentary indoor and outdoor parking three amazing res-taurants first class relaxation at Spa Chateau and a full service Marina on Table Rock Lake

Hotel reservations are now being accepted for NCSG Innovation 2013 at Chateau on the Lake in Branson MO Just call 1-888-333-LAKE (5253) and mention that yoursquore with the National Chimney Sweep Guild to lock in rates starting at $129 for a mountain view and $134 for a lake view

NCSG Innovation 2013April 4-7 at Chateau on the Lake in Branson MO

For more info visit wwwNCSGorginnovation

Chartered Cruise and ldquoMade in the USArdquo Dinner Show

Showboat Branson Belle -- Additional $29person Registration Required --

Join fellow sweeps and industry friends for a two-hour chartered dinner cruise aboard the Showboat Branson Belle The eveningrsquos entertainment is a show called Made In The USA featuring Janice Martin the worldrsquos only aerial violinist and the five-member all-male vocal group The ShowMen in a patriotic musical tribute to America NCSG Innovation 2013 attendees and guests can experience this ALL-IN-ONE dinner show and cruise at a significantly discounted rate which has been even further discounted through a generous sponsorship from Olympia Chimney Supply Chartered Cruise and Dinner Show tickets are available for an additional fee ($29person) through the regular registration process

NCSG Innovation 2013 bull April 4-7 bull Branson MO

Company___________________________________ Address ____________________________________ City State ZIP ________________________________ Phone ______________________________________Fax ________________________________________Email _____________________________________ Check here to opt-in to email from exhibitors

REGISTRANT INFORMATION Please write name as you would like it to appear on your badge Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________ Registration Total $ ___________________

Showboat Branson Belle Tickets ($29each) Qty _______ Cruise Total $ ___________________ 2013 Convention Patch ($3each - Pickup on-site) Qty ________ Patch Total $ ___________________ PROMO CODE ___________________ $ ___________________

Payment Method Check ___________________ Visa MC AmEx

Account __________________________________ Card Security Code _____________ Exp __________Name on Card _______________________________ Signature ___________________________________

PAYMENT INFORMATION

GRAND TOTAL

For Office Use Only O2CR C2F AUTH _______________OrgID ________________ Profile ID ___________________RECrsquoD BY _____________ DATE ______________________

Advanced convention registation closes March 14

STANDARD RATES

Until 1913

11013- 21413

After21413

Primary $499 $549 $599Spouse 299 349 3991st Additional 449 499 5492nd Additional 399 449 4993+ Additional 349 399 449Single Day 279 279 279Banquet Only 89 89 89Tradeshow Only 79 79 79Child banquet tickets are available for kids 12 and under

NCSG MEMBER RATES

Until 1913

11013- 21413

After21413

Primary $399 $449 $499Spouse 199 249 2991st Additional 349 399 4492nd Additional 299 349 3993+ Additional 249 299 349Single Day 179 179 179Banquet Only 69 69 69Tradeshow Only 49 49 49Senior Members $100 $100 $100

MAIL TO National Chimney Sweep Guild 2155 Commercial Drive Plainfield IN 46168

FAX TO (317) 837-5365 CALL (317) 837-1500

REGISTER ONLINE NCSGorginnovationNCSG also accepts direct debit payments

Please contact Candice Bradbury at (317) 837-1500 or cbradburyncsgorg for more information

Cancellations must be made in writing and sent toNCSG 2155 Commercial Drive Plainfield IN 46168

Refund Policy Prior to 1913 90 11013-21413 75 No refunds are available after 21413

Chartered Cruise and Dinner ShowShowboat Branson Belle

-- Additional Registration Required --$29person - Join us aboard the Showboat

Branson Belle on the evening of April 4 for the spectacular ldquoMade in the USArdquo dinner show and a two-hour cruise on Table Rock Lake

No matter how you define success you will find something at NCSG Innovation 2013 that will stretch your imagination test your technical abilities and get that light bulb over your head to appear

From many perspectives one common theme has tied together all of NCSGrsquos convention and trade show events That theme is innovation Innovation is ldquodoing outside of the boxrdquo to make both work and personal lives more comfortable and enjoyable American chimney service businesses must remain on the cutting edge of innovation and our convention is your ticket to a more successful future

About BransonThe NCSG Innovation 2013 Convention and Trade Show will be held at the Chateau on the Lake in Branson Missouri Branson is located 40 miles south of Springfield and nestled in the heart of the Ozark Mountains Southwest Missouri is home of some of the most picturesque and breathtaking natural views in the country Rest assured we realize that we may have a little competition for our attendeesrsquo attention and wersquore working on creative ways to keep them engaged and on the tradeshow floor

About Chateau on the LakeThe Chateau on the Lake Resort Spa amp Convention Center in Branson Missouri is perfect for all kinds of stays Pack up the family - small dog included - and come for a vacation No matter what type of get-away you seek our extraordinary ldquoCastle in the Ozarksrdquo is here for you

Chateau on the Lake in Branson is the only AAA Four-Diamond Lake Resort in Missouri It has complimentary indoor and outdoor parking three amazing res-taurants first class relaxation at Spa Chateau and a full service Marina on Table Rock Lake

Hotel reservations are now being accepted for NCSG Innovation 2013 at Chateau on the Lake in Branson MO Just call 1-888-333-LAKE (5253) and mention that yoursquore with the National Chimney Sweep Guild to lock in rates starting at $129 for a mountain view and $134 for a lake view

NCSG Innovation 2013April 4-7 at Chateau on the Lake in Branson MO

For more info visit wwwNCSGorginnovation

Chartered Cruise and ldquoMade in the USArdquo Dinner Show

Showboat Branson Belle -- Additional $29person Registration Required --

Join fellow sweeps and industry friends for a two-hour chartered dinner cruise aboard the Showboat Branson Belle The eveningrsquos entertainment is a show called Made In The USA featuring Janice Martin the worldrsquos only aerial violinist and the five-member all-male vocal group The ShowMen in a patriotic musical tribute to America NCSG Innovation 2013 attendees and guests can experience this ALL-IN-ONE dinner show and cruise at a significantly discounted rate which has been even further discounted through a generous sponsorship from Olympia Chimney Supply Chartered Cruise and Dinner Show tickets are available for an additional fee ($29person) through the regular registration process

November 19-23 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

November 26-30 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 3-7 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 10-14 2012CSIA (online) - Chimney Physics

Dates amp Events

Please send notice of your events

for NCSG Dates amp Events listings at

mmcmahonncsgorg for inclusion here

in weekly posts to the discussion list

and online at wwwNCSGorgdates The

event must be considered educational or

informative for the industry (sales events

and open houses will not be listed)

- CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 14-19 2012AHIT Home Inspection Training CSIA Technology Center For more information please contact jhuebnerahitcom

December 17-21 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 24-28 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 31- January 4 2013CSIA (online) - Chimney Physics

- CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

January 7-11 2013CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

January 14-18 2013CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician

AND AS ALWAYS

uuml Direct Vent Pro uuml Pellet Vent Prouuml Class ADuraTech

bull Same Day Shipment bull 16 Toll Free Lines To Assist You bullbull Proud Supplier Member To The NCSG bull

Serving Sweeps for 35+ Years

LARGEST INVENTORY

LOWEST PRICES

HEADQUARTERS

Itrsquos In Stock

uuml Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ Years

Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ Years

bull Proud Supplier Member To The NCSG bull

1-866-880-3473

Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ Years

Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ Years

Class ADuraTech

Serving Sweeps for 35+ Years

32 SWEEPING NOVEMBER 12

NOVEMBER 12 SWEEPING 33

otivation Everybody wants it Just about

everything we do is affected by it Itrsquos a billion

dollar industry studied and preached by many

but truly understood and embraced by few I

myself subscribe to all sorts of blogs and article feeds related to

the topic When I go conferences I love to hear a good motivational

speaker But what truly motivates us

Irsquom guessing the answer to that question varies for all of us

Deciding what to have for dinner may be motivated by our desire

to lose weight our budget or maybe simply some food we saw on

TV Making the decision to attend a business conference may be

motivated by the speakers the topics the location or the cost Even

reading this magazine is a motivated behavior

So during this time of year when many sweeps seem to be motivated

by trying to keep up with the relative seasonal high pace of business

I decided to do a little research Not surprisingly there is no shortage

of information out there on the topic but I did run across a couple

of things that caught my attention and I thought were worthwhile to

pass along

One article in particular was written by a small business

entrepreneur (which is the first key to catching my attention) and

business coach Nancy Wurtzel She talks about both external and

internal forces that impact our motivation and the role they play in

our everyday business decisions and she encourages us to take the

time to examine those factors for each of us that truly and uniquely

make us tick

Specifically Wurtzel offers seven factors to motivate the motivational

thought process Inspiration goals networking self-reward exercise

organization and of course external stimulation from motivational

speakers and authors

What is your inspiration What are you truly interested in and

inspired by Whatever it is itrsquos critical to getting and staying

motivated If yoursquore note interested in your business you canrsquot

expect to stay motivated to succeed in it for the long term On the

other hand if you are excited about what you are doing you will be

persistent even when challenged and your energy and intensity will

help you thrive

Are you setting goals Short and long-term goal setting is vital for any

business owner This is hardly business savvy news but itrsquos amazing

how many small businesses donrsquot do this in a measurable way And

many of those that do forget to go back and review their goals to see

where they are and adjust as needed How could you possibly be

motivated if you are unsure about the direction and progress of your

company

Network whenever you can with peers and other small business

owners The isolation of working alone can be one of the most

difficult parts of entrepreneurship or frankly being the boss in any

BY MARK MCSWEENEY CAEEXECUTIVE DIRECTOR

Perspective

Worthwhile Motivation

ldquoMotivation is one of the most powerful driving forces in the workplace It can mean the difference between tremendous success and failurerdquo ndash Nancy Wurtzel

M

34 SWEEPING NOVEMBER 12

organization Gaining support from others is motivating Itrsquos hard to

move mountains by yourself However building off the energy and

inspiration of others who are in similar positions those mountains

can become merely small hills just waiting to be traveled By all

means network with other sweeps but donrsquot limit it to that Even

when businesses are not related there is a lot of common ground

between small businesses and plenty of opportunities to work

together

Reward yourself You know how hard you work Even when

you work smart you still tend to work hard Itrsquos human nature

particularly for the entrepreneurial mind But all work and no play

can be a big mistake Motivation will drop quickly of you never take

time away from the work you are doing So plan frequent rewards

for yourself They donrsquot have to be huge getaways though every once

in a while thatrsquos a good idea too And in between the rewards when

you have the inevitable bad day deal with it learn what you can

from it and then put it behind you The great Emerson said ldquoFinish

each day and be done with it You have done what you could Some

blunders and absurdities have crept in forget them as soon as you

can Tomorrow is a new day You shall begin it serenely and with too

high a spirit to be encumbered with your old nonsenserdquo

Take care of yourself Wersquove all heard that there is a powerful

connection between the mind and the body When we get busy

itrsquos easy to begin to neglect on or the other Exercise and cut back

on some of the unhealthy foods (note I didnrsquot say get rid of them

entirely that may be part of your self-reward) Exercise breaks donrsquot

have to be huge blocks of time and you donrsquot need to spend money

joining a gym or hiring a personal trainer if thatrsquos not what yoursquore

into But do something It will make you feel better and doing that

can help keep your mind fresh

Get organized Okay for those of you who have seen my desk you

know paper management is not my forte While I do keep myself

organized in other ways every once in a while I need to set aside

time to tackle the stacks and clean my desk off so that I can start

fresh I always feel better afterward Beyond the paper take a look

at opportunities to really get organized by creating business systems

that will help you streamline your operations and once you do the

ongoing challenge is to keep yourself on track by maintaining these

systems If you canrsquot do it on your own donrsquot be afraid to bring in

someone who can help you another great benefit of networking

Keep yourself motivated There is no shortage of motivational ideas

and materials out there for the taking Itrsquos hard to go through a

day without being exposed to books CDs blogs seminars videos

and more There are even apps for your smart phone So who do

you trust Who do you listen to How do you get through all the

motivational clutter out there and actually find someone who can

get you fired up about working and improving your business If you

have a business mentor get suggestions from him or her If yoursquore

networking with other small business

owners ask them what has worked

for them If they are in the same boat

you are maybe you can experiment

together

Jim Rohn says that life is worthwhile

when you learn try stay and care

Constantly challenge yourself to learn

what you can do to keep on top of

your game mentally and physically

Try your best to make a difference in

your life even when at first you donrsquot

succeed Stay in the game that you have

committed to play and see it through

And care about what you are doing

who you are doing it with and who

you are doing it for Do these things

with a passion and motivation is sure

to follow

Until next time I continue to wish you

every success

Double Locking CrimpRemains StrongYet Very Flexibl e

With No Memo ry

Strong Triple Locking CrimpHolds T ogether Even OnTough Jobs

Horizontal Sides Of CorrugationOffer Added Strengthamp Flexibility

Manufactured by CHIMNEY TECHNIQUE INC

Chim-Pro Interlock Flex

Chim-Pro Corrugated

Flex

Chim-Pro RigidADDED SAFETY EFFICIENCY AND VALUE

In Which ALL FITTINGS Are Attached With A Band Even The Tee Cap And Elbows Quick amp Simple No Drilling amp Riveting

Featuring

Visit wwwchim-prolinercom for more detailsbull 2000 Industrial Ave bull Sioux Falls SD 57104

1-800-582-1392

NOVEMBER 12 SWEEPING 35

Display Ad Index

Darwin Awards

Have you snapped a photo of a peculiar chimney in your area that made you shake your head in disbelief

Send it to Melissa Heeke at mheekencsgorg for publication in Sweeping Or mail it to NCSG 2155 Commercial Drive Plainfield IN 46168

Page Advertiser Phone Email or Website Address

34 Ahrens Chimney Technique 800-582-1392 ahrenschimneyqwestofficenet

21-24 Chimney Safety Institute of America 317-837-5362 wwwCSIAorg

17 Cobra Chimney Caps 888-463-0636 salescobrachimneycom

29 Communications Network Inc 800-875-8118 tkempercomnetmessagecom

19 Copperfield 800-247-3305 wwwcopperfieldcom

6 ENERVEX Inc 800-255-2923 infochimneyfanscom

15 Firesafe Industries Inc 800-545-6607 wwwfiresafeinccom

18 Hose Master 800-221-2319 bobdanielshosemastercom

10 ICP 508-695-7000 wwwchimneycapscom

BC Lifetime Chimney Supply LLC 877-234-7473 wwwlifetimechimneysupplycom

7 Lindemann Chimney Company 800-722-7230 wwwlindemannchimneycom

34 MC Refractory 760-956-1884 wwwmcrefractorycom

8 Meyer Machine amp Equipment 800-728-3828 wwwmeyermachinecom

4 National Chimney Supply 800-897-8481 wwwnationalchimneysupplycom

11 New England Chimney Supply 888-900-8106 wwwNECS-BEST-FLEXcom

5 Olympia Chimney Supply 800-569-1425 wwwolympiachimneycom

13 Sand Hill Wholesale 800-258-5496 wwwsandhillwholesalecom

3 Smoktite 866-439-0069 wwwsmoktitecom

32 Sweeprsquos Choice 866-880-3473 infosweepsamericacom

9 Thermocrete 866-439-0069 wwwthermocreteusacom

25 Whitecaps 800-335-2534 wwwwhitecapscom

This photo was taken by our tech Wes Thornton and we really donrsquot know what to say about it other than ldquoNo way am I getting up thererdquo

Enjoy Jessica Addams Barnhill Chimney Company Jessica Addams

36 SWEEPING NOVEMBER 12

ClassifiedsGotta chimney question Sizing Codes Call Royal Edwards Make Royal your tech department CALL NOW 813-982-0219 for on-call tech support Continuing Education special bonus ndash ask how you can get the Friday morning E-Blast for FREE CALL NOW 813-982-0219

GasVent Software for Sizing Chimneys only $195 Call 1-800-648-9523 for more info and visit wwwelitesoftcom to download a free trial version

Chimney Sweep business for sale in the Northern Rocky Mountains of New Mexico Services a large area with three ski resorts in the service area Equipment and signed three year contracts goes with the business Business is well established For pricing and other info please email your questions to ridgeriders1gmailcom

CLASSIFIED ADS FREE FOR NCSG MEMBERSMembers can run one 35 word classified free each year Regularly classified ads are $2word or $1word for NCSG members Classified ads are non-commissionable and must be pre-paid To place a classified ad please contact Megan McMahon at mmcmahonncsgorg or (317) 837-1500

Cut To Fit Refractories

NEWPRODUCT

Having trouble locating that hard to find refractory panel No problem when you use the MC Refractory Inc CUT TO FIT refractory walls Carry them on your truck cuts easily to fit most fireplaces This product is the original Tested to UL127 amp ASTM C133 standards and certified by OMNI Test Laboratories

MC Refractory Inc11435 East Santa Fe Ave Unit B bull Hesperia CA 92345

Call us Toll Free (877) Cut-2-Fit(877) 288-2348

Visit us on the web at wwwmcrefractorycom

CUSTOM PANELS AVAILABLE CALL FOR DETAILSWe also manufacture fire rings and log lighters

Do you Pre-Screen Your EmployeesLABORCHEX a valuable employment background screening service since 1985 offers discounted pricing to all NCSG members There are no set up fees or minimum orders and many results are completed within 24 hours Members will simply complete a few forms via a secure website after the applicant has authorized the screening by signing a release Results will be provided on the website and by email or fax Not only will NCSG members lower turnover costs enhance safety and security and save $$ from day one - all screenings comply with federal laws and regulations bull Lower Turnover Costsbull Reduce Negligent Hiring Issuesbull Maintain Productive Worksitesbull Enhance Safety amp Securitybull Save $$ from Day One For more information on how to take advantage of this benefit go to the ldquoMembers Onlyrdquo section of wwwNCSGorg to access member benefits and discount information

TwittercomDntMoveFirewood

TweetThatsWhatTreeSaid to spread the message

TwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewood

TweetTweetTweetTweetTweetThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid to spread the messageto spread the messageto spread the messageto spread the messageto spread the messageto spread the message

FacebookcomDontMoveFirewood

Join us on Facebook to get up-to-date information and safe burning tips

FacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewood

Join us on Facebook to get up-to-date information and safe burning tips and safe burning tips

TwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewood

FacebookcomDontMoveFirewoodFacebookcomDontMoveFirewood

Spread the word not the pest

org

National Chimney Sweep Guild2155 Commercial DrivePlainfield IN 46168

1210

NEW CUSTOMERS BUY 2 GET 1 FREEQUALITY SERVICE AND THE BEST PRICES YEAR ROUNDSingle Wall 316L 6 x 25 $288Single Wall 316L 6 x 35 $368Smooth Wall 316L 6 x 25 $313Smooth Wall 316L 6 x 35 $403FOR BULK ORDERS AND MORE SIZES

CALL 877234PIPEVisit our website wwwLifetimeChimneySupplycom

Fire Safety Improved Performance Easy and Effective Cleaning Long-term Preservation

WHY DO YOUR CUSTOMERS NEEDA LIFETIME CHIMNEY LINER

Lifetime chimney liners offer the best protection against dangerous

conditions caused by improperly vented appliances misused

wood stoves poor construction and excessive moisture They improve

draft flow are easy to clean and help extend the life of your chimney

FREESHIPPINGWITH YOUR KITPURCHASE

FREESHIPPINGWITH YOUR KITPURCHASE

Page 25: November 2012

NOVEMBER 12 SWEEPING 25

ProgressiveProgressivePerksBY DEBBIE CORNELIUS

MEMBERSHIP DEVELOPMENT COORDINATOR

Cheaper ndash Is It Always Better

A few years ago one of the NCSG Board members decided to change his general liability insurance from Stratus Insurance now known as Veracity Insurance Solutions to a local agent who was able to get them general liability insurance for less money than his company was paying through Stratus Unfortunately he had a claim and found he was not covered properly The claim was denied costing them Shortly after he renewed coverage through Stratus and has been with them ever since

So often we have a tendency to only look at what it is going to cost us that we donrsquot read the fine print to see just exactly what the product wersquore buying entails and covers There are some very important items you need to make sure your current policy covers

bull Are you covered for incidents involving creosote andor sootbull Are you classified correctly to reflect the work you performbull Does your current policy provide coverage for inspectionsbull Are your limits of liability adequate

Veracity Insurance Solutions includes coverage for creosote in their insurance package This package also includes installationtool coverage that covers the owner and employeersquos tools as well as equipmentproduct the insured is contracted to install

If you prefer to deal with a person who handles your auto and other personal insurance Veracity will be happy to work with your local insurance agent

and it wonrsquot cost you any extra Contact Veracity today to see how they can meet your needs

Chelsea Ciena Program UnderwriterVeracity Insurance Solutions866-395-1308Chelseaveracityinscom

Made in the USA | Est 1998 | 8003352534 | whitecapscom

Wood amp Pellet Stoves and InsertsWe have a wide range of wood amp pellet stoves to fit any application In stock ready to ship Order by 3 PM EST and it ships the same day

NXT- I Wood Stove FP - 45 Pellet Stove

MonacoWood Burning Fireplace

XTD 15 IWood Insert

Purchase any Flame Stove or Insert between now and 123112 and receive a free grillgriddle or firewood moisture meter

OR

FREE WITHPURCHASE

CSIA 2013Education CalendarAs of 102212 - Schedule subject to change Please contact the Chimney Safety Institute of America prior to making travel arrangements

Register today at wwwCSIAorg or call us at (317) 837-5362

Hate to travel CSIArsquos online education is now oered weeklyCSIA Certication Review Sessions Chimney Physics Lining Masonry with Stainless Steel and eLearning

The CSIA Technology Center is located near Indianapolis Indiana

National Chimney Sweep Training School April 29 ndash May 4 2013 | CSIA Technology Center

June 24 ndash 29 2013 | CSIA Technology Center

August 12 ndash 17 2013 | CSIA Technology Center

September 30 ndash October 5 2013 | CSIA Technology Center

Fundamentals of sweeping and inspection of chimney systems equipment operation health and safety considerations and step-by-step instruction in codes clearances standards and practices

Installing and Troubleshooting Gas Hearth AppliancesJuly 15ndash19 2013 | CSIA Technology Center

Service and installation including appliance standards combustion requirements pipe sizing and installation troubleshooting carbon monoxide testing and fuel conversion

CEUs 4-T 4-CS 4-HS 4-CL NFI CEUs 16 T

Chimney Physics March 4-5 2013 | CSIA Technology Center

Diagnosis and resolution of chimney performance problems solving air pressure problems identifying the symptoms of indoor air pollutants

determining combustion air requirements for vented appliances in a two-day in-person formatCSIA CEUs 3-T 3-CS 3-HS 3-CL NFI CEUs 4 E

Inspection and Report WritingMay 16ndash17 2013 | CSIA Technology Center

Chimney inspections and evaluations report writing including regional and environmental

inuences eective photo documentation digital organization and administrative procedures

CSIA Certied Chimney Sweepreg Review amp ExamJanuary 25 2013 | Jamison Masonry Restoration - Oreland PA

February 8 2013 | CSIA Technology Center

March 15 2013 | Orlando FL

April 3 2013 | Branson MO

April 26 2013 | Manchester NH

May 3 2013 | Scranton PA

June 7 2011 | CSIA Technology Center

June 28 2013 | Richmond VA

July 9 2013 | Oceanside CA

August 2 2013 | CSIA Technology Center

August 9 2013 | Kansas City MO

September 13 2013 | Atlantic City NJ

October 18 2013 | Latham NY

November 15 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the exams The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125-CS 125-HS 125 CL NFI CEUs 6 T

CSIA Certied Dryer Exhaust Technicianreg Review February 7 2013 | Arlington VA

April 3 2013 | Branson MO

August 1 2013 | CSIA Technology Center

In-person intensive review sessions help candidates prepare for the CSIA Certied Dryer Exhaust Technicianreg exam The review sessions are not a substitute for advanced study

CSIA CEUs 125-T 125 CS 1-HS 1-CL NFI CEUs 4 E

26 SWEEPING NOVEMBER 12

REGION 5

REGION 6

NCSG Charter Members

Paul Bourque Huntsville AL

Don Leavitt San Diego CA

David Harris Broken Arrow Oklahoma

Dan Wheeler Santa Rosa CA

John Cline Menlo Park CA

Dale Meisinger N Augusta SC

Alan Hisey St Louis MO

Eva B Horton Greenwich CT

Harry Richart Hasbrouck Heights NJ

NewNCSGNewNCSGMembers

REGION 2

REGION 1

REGION 4

REGION 3

NCSG REGIONS

REGION 1

Connecticut Vermont Massachusetts New York Maine Rhode Island New Hampshire

REGION 2

Delaware District of Columbia Maryland New Jersey Pennsylvania

REGION 3

Alabama Florida Georgia Mississippi North Carolina South Carolina Tennessee Virginia West Virginia

REGION 4

Illinois Indiana Kentucky Michigan Missouri Ohio

REGION 5

Arkansas Colorado Iowa Kansas Louisiana Minnesota Nebraska New Mexico North Dakota Oklahoma South Dakota Texas Wisconsin

REGION 6

Alaska Arizona California Hawaii Idaho Montana Nevada Oregon Utah Washington Wyoming

CONNECTICUTLorenzo Costa bull Diamond Duct Inc bull LindenhurstBernadette A Singh bull Wellworth Maintenance Corp bull BayshoreWesley J Harvey bull Harvey Wesley J bull Eden

MARYLANDGary Clift bull Fire-Safe Chimney SweepsGT Clift Inc bull Pasadena

PENNSYLVANIAH Richard Garten bull Above All Chimney Sweeps bull Seasterville

NEW JERSEYRaymond Bond bull Mercer County Chimney Services bull Hamilton

GEORGIAArvydas Didas bull Atlanta Chimney Worx LLC bull AtlantaJonathan Clements bull Atlanta Fireplace Specialists bull Atlanta

ILLINOISRichard M Moore bull Jiminy Chimney Sweep amp Service bull Lake in the Hills

OHIOMichael Lentz bull Eastside Fireplace amp Contracting bull CygnetKenneth Jackson bull 360 Home ServicesFireplace Pros bull Columbus

MICHIGANDustin Meyers bull Grand Rapids Air Duct amp Chimney bull Comstock

TEXASWilliam Vehon bull 1st Choice Chimney LLC bull Flower Mound

COLORADOSean Peck bull Ashes Away LLC bull Durango

CALIFORNIA Erik Hvolboll bull Carmichael Chimney Sweep bull SacramentoSteve Adcock bull Able Hearth and Home bull Antioch

NOVEMBER 12 SWEEPING 27

The 2012 ndash 2013 offers are being added daily in the ldquoMembers Onlyrdquo section of the NCSG website at wwwNCSGorg So start checking for these new offers each week These coupons will be good until June 30 2013

Airjet Division of Continental Industries bull Alpha American Company bull Condar Company bull Copperfield Chimney Supply bull Duct Cleanersrsquo Supply bull Dynacote LLC bull Earthcore Industries LLC bull ENERVEX Inc bull Firesafe Industries bull Fireside Distributors bull HY-C

Company bull Lifetime Chimney Supply bull Lindemann Chimney Supply bull Matters of the Hearth bull Meyer Machine amp Equipment bull National Chimney Supply bull Olympia Chimney Supply bull SaverSystems bull Smoktite LLC bull SNEWS ndash The Chimney Sweep News bull

Stove Builder International Inc (SBI) bull Ventech Industries Inc bull Wakefield Brush bull Wohler USA Inc bull Z-Flex

These are just a few of the many offers available to you as a member of the National Chimney Sweep Guild Visit wwwNCSGorg to learn more and to start saving

2012 ndash 2013 SWEEPS ADVANTAGE COUPON PROGRAM

Referral Reward for Non-Profits

Your non-profit can benefit when new NCSG Members mention your organization under Item 2 ldquoWho referred you to the NCSGrdquo on the NCSG membership application or you may send an email to membershipncsgorg and request that NCSG membership information be sent on your behalf to companies who should join Please provide the complete contact information ie name address telephone number and email address if available

Eligible Organizations Non-profit organizations (ie State and Regional Chimney Sweep Guilds HPBA Affiliates)

Referral Reward $100 per New NCSG Voting or Dual Member

Reward Earned Upon receipt of NCSG membership application and payment (full or first installment)

Reward Paid Paid to the organization within 10 business days of receipt of membership application and payment

New Member - Has not been a member of the NCSG for at least two (2) years

Airjet Div of Continental Industries

SAVE UP TO $13150 off Suggested Retail of any 8-inch All Fuel Decorative Chimney

Housing Kits

SAVE UP TO $11150 off Suggested Retail of any 6-inch All Fuel Decorative Chimney

Housing Kits

SAVE UP TO $10850 off Suggested Retail of any B-Vent (Gas) Decorative Chimney

Housing Kits ndash 48rdquo by 17rdquosquare

SAVE UP TO $9150 off Suggested Retail of any B-Vent (Gas) Decorative Chimney

Housing Kits ndash 36rdquo by 17rdquo square

CONDAR COMPANY

SAVE UP TO 4040 OFF Retail for Condar Custom-made Mesh Fireplace Screens for big

and odd size installs

SAVE UP TO $75FREE Design Service on a Condar Custom- Designed Stovepipe

Thermometer

SAVE UP TO ndashSavings Vary FREE shipping and a FREE pair of black screen pulls when you buy Condar Mesh Fireplace Screens (in stock sizes of 16rdquo to 36rdquo height)

Matters of the Hearth

SAVE UP TO $250 $250 off your first Quali-Fyre Purchase

SAVE UP TO $300 FREE shipping on first purchase

SAVE UP TO $250 FREE upgrade to a red firebrick interior

Effective September 1 2012

28 SWEEPING NOVEMBER 12

Congratulations - you all have accomplishments You support your family your employees and their families your vendors and you provide comfort and safety for your customers

So why do I run into far too many business owners who seem to have the ldquoWhat is your business worthrdquo question hanging over them like ominous rain clouds forming on the horizon

Do you feel pressure to increase the value of your business without fully understanding why what to do how to do it and when to do it

You have the opportunity to take your business and your life into any direction you choose So letrsquos start with the why ndash why are you in business today

Do you just love what you do Is your business a place to escape from issues you donrsquot want to deal with Do you need to continue to build wealth for retirement Does your why include consideration for family partners or co-owners or key employees or customers

For most the decision to sell or keep a business in the family is for retirement reasons It could also be to transition into a new business or career change such as a transition into a smaller

less stressful business or consulting role Perhaps you are seeking more diversity or less risk in your assets

Take out a piece of paper and write down your rdquowhysrdquo You may find that this does not take long to complete and can take a load off of your mind

Now what can you do Take a second piece of paper and write down why you would want to pass on or sell your business This is a great exercise to complete

You may uncover concerns about burning out becoming ill or injured lawsuits regulation or a host of other issues that just are not fun to deal with Are these concerns sapping your energy preventing you from making positive contributions to your business

Everyone has this tradeoff ndash life versus business Is giving up your life for your business worth it

At this point it is easy to fall into a pessimistic trap ndash get depressed and stop the process Or worse start blaming other people and become paralyzed in your day to day activities Have others told you that you have been a bit grumpy or tense lately

Business Valuation ndash Why What How When

BY BRIAN NOE CHFCreg CLTC

NOVEMBER 12 SWEEPING 29

Now is the time to take out a third piece of paper and write up a gratitude list What are you grateful for You should easily be able to come up with at least 100 people activities memories accomplishments and the beat goes on

Your gratitude list should enable you to throw the lsquopessimistic whysrsquo out the window and move on to a life you can look forward to

How do you want to live your life after you leave your business What are your financial requirements to achieve your goals This may seem like an arduous task but can be completed in just several hours with the right approach

Wouldnrsquot it be great if you found out you are in a position to lsquoretirersquo or lsquotransitionrsquo to a new endeavor NOW with little effort

The freedom to know what you want to do and what you need to do to fulfill it should give you your emotional time and enthusiasm back to move on to developing and implementing a plan

How to do what you need to do is a set of circumstances that is unique to you We do not have the space here to include even the basics of business and life valuation 101

The recommendation I want to make is to start this process NOW It will only take a few hours to answer the why questions ndash and only several hours more to determine what you need to do to achieve your why

Start the above and you can start to see the day when you your family and important others are finally rewarded for all of your hard work and sacrifice

Let Life Happen ndash Enjoy It

About the Author Brian Noe of MW Financial Group Ltd was a guest speaker at the NCSG 2011 convention held in Hartford CT where he discussed How to Get Out of Business and The Economy and Animal Spirits Brian has a son Eric who served four years in the US Army Eric is ranked first in his class with a degree in Computer Science is working in his field and plans on attending graduate school in 2013 His daughter Kara recently graduated undergraduate school with distinction and is planning to attend graduate school to become a Physiciansrsquo Assistant Brian thoroughly enjoys helping others spend more time with their families and friends while becoming financially successful He can be reached at (860) 606-0834 or Brian_NoeMWFinancialcom

hellip when opportunity calls we answer 1-800-875-8118

wwwcomnetmessagecom

Benefits of Answering Service

Award Winning Telephone Agents

Never Miss A Call

Better Time Management

Appointment Scheduling

Affordable

NCSG Innovation 2013 bull April 4-7 bull Branson MO

Company___________________________________ Address ____________________________________ City State ZIP ________________________________ Phone ______________________________________Fax ________________________________________Email _____________________________________ Check here to opt-in to email from exhibitors

REGISTRANT INFORMATION Please write name as you would like it to appear on your badge Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________ Registration Total $ ___________________

Showboat Branson Belle Tickets ($29each) Qty _______ Cruise Total $ ___________________ 2013 Convention Patch ($3each - Pickup on-site) Qty ________ Patch Total $ ___________________ PROMO CODE ___________________ $ ___________________

Payment Method Check ___________________ Visa MC AmEx

Account __________________________________ Card Security Code _____________ Exp __________Name on Card _______________________________ Signature ___________________________________

PAYMENT INFORMATION

GRAND TOTAL

For Office Use Only O2CR C2F AUTH _______________OrgID ________________ Profile ID ___________________RECrsquoD BY _____________ DATE ______________________

Advanced convention registation closes March 14

STANDARD RATES

Until 1913

11013- 21413

After21413

Primary $499 $549 $599Spouse 299 349 3991st Additional 449 499 5492nd Additional 399 449 4993+ Additional 349 399 449Single Day 279 279 279Banquet Only 89 89 89Tradeshow Only 79 79 79Child banquet tickets are available for kids 12 and under

NCSG MEMBER RATES

Until 1913

11013- 21413

After21413

Primary $399 $449 $499Spouse 199 249 2991st Additional 349 399 4492nd Additional 299 349 3993+ Additional 249 299 349Single Day 179 179 179Banquet Only 69 69 69Tradeshow Only 49 49 49Senior Members $100 $100 $100

MAIL TO National Chimney Sweep Guild 2155 Commercial Drive Plainfield IN 46168

FAX TO (317) 837-5365 CALL (317) 837-1500

REGISTER ONLINE NCSGorginnovationNCSG also accepts direct debit payments

Please contact Candice Bradbury at (317) 837-1500 or cbradburyncsgorg for more information

Cancellations must be made in writing and sent toNCSG 2155 Commercial Drive Plainfield IN 46168

Refund Policy Prior to 1913 90 11013-21413 75 No refunds are available after 21413

Chartered Cruise and Dinner ShowShowboat Branson Belle

-- Additional Registration Required --$29person - Join us aboard the Showboat

Branson Belle on the evening of April 4 for the spectacular ldquoMade in the USArdquo dinner show and a two-hour cruise on Table Rock Lake

No matter how you define success you will find something at NCSG Innovation 2013 that will stretch your imagination test your technical abilities and get that light bulb over your head to appear

From many perspectives one common theme has tied together all of NCSGrsquos convention and trade show events That theme is innovation Innovation is ldquodoing outside of the boxrdquo to make both work and personal lives more comfortable and enjoyable American chimney service businesses must remain on the cutting edge of innovation and our convention is your ticket to a more successful future

About BransonThe NCSG Innovation 2013 Convention and Trade Show will be held at the Chateau on the Lake in Branson Missouri Branson is located 40 miles south of Springfield and nestled in the heart of the Ozark Mountains Southwest Missouri is home of some of the most picturesque and breathtaking natural views in the country Rest assured we realize that we may have a little competition for our attendeesrsquo attention and wersquore working on creative ways to keep them engaged and on the tradeshow floor

About Chateau on the LakeThe Chateau on the Lake Resort Spa amp Convention Center in Branson Missouri is perfect for all kinds of stays Pack up the family - small dog included - and come for a vacation No matter what type of get-away you seek our extraordinary ldquoCastle in the Ozarksrdquo is here for you

Chateau on the Lake in Branson is the only AAA Four-Diamond Lake Resort in Missouri It has complimentary indoor and outdoor parking three amazing res-taurants first class relaxation at Spa Chateau and a full service Marina on Table Rock Lake

Hotel reservations are now being accepted for NCSG Innovation 2013 at Chateau on the Lake in Branson MO Just call 1-888-333-LAKE (5253) and mention that yoursquore with the National Chimney Sweep Guild to lock in rates starting at $129 for a mountain view and $134 for a lake view

NCSG Innovation 2013April 4-7 at Chateau on the Lake in Branson MO

For more info visit wwwNCSGorginnovation

Chartered Cruise and ldquoMade in the USArdquo Dinner Show

Showboat Branson Belle -- Additional $29person Registration Required --

Join fellow sweeps and industry friends for a two-hour chartered dinner cruise aboard the Showboat Branson Belle The eveningrsquos entertainment is a show called Made In The USA featuring Janice Martin the worldrsquos only aerial violinist and the five-member all-male vocal group The ShowMen in a patriotic musical tribute to America NCSG Innovation 2013 attendees and guests can experience this ALL-IN-ONE dinner show and cruise at a significantly discounted rate which has been even further discounted through a generous sponsorship from Olympia Chimney Supply Chartered Cruise and Dinner Show tickets are available for an additional fee ($29person) through the regular registration process

NCSG Innovation 2013 bull April 4-7 bull Branson MO

Company___________________________________ Address ____________________________________ City State ZIP ________________________________ Phone ______________________________________Fax ________________________________________Email _____________________________________ Check here to opt-in to email from exhibitors

REGISTRANT INFORMATION Please write name as you would like it to appear on your badge Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________ Registration Total $ ___________________

Showboat Branson Belle Tickets ($29each) Qty _______ Cruise Total $ ___________________ 2013 Convention Patch ($3each - Pickup on-site) Qty ________ Patch Total $ ___________________ PROMO CODE ___________________ $ ___________________

Payment Method Check ___________________ Visa MC AmEx

Account __________________________________ Card Security Code _____________ Exp __________Name on Card _______________________________ Signature ___________________________________

PAYMENT INFORMATION

GRAND TOTAL

For Office Use Only O2CR C2F AUTH _______________OrgID ________________ Profile ID ___________________RECrsquoD BY _____________ DATE ______________________

Advanced convention registation closes March 14

STANDARD RATES

Until 1913

11013- 21413

After21413

Primary $499 $549 $599Spouse 299 349 3991st Additional 449 499 5492nd Additional 399 449 4993+ Additional 349 399 449Single Day 279 279 279Banquet Only 89 89 89Tradeshow Only 79 79 79Child banquet tickets are available for kids 12 and under

NCSG MEMBER RATES

Until 1913

11013- 21413

After21413

Primary $399 $449 $499Spouse 199 249 2991st Additional 349 399 4492nd Additional 299 349 3993+ Additional 249 299 349Single Day 179 179 179Banquet Only 69 69 69Tradeshow Only 49 49 49Senior Members $100 $100 $100

MAIL TO National Chimney Sweep Guild 2155 Commercial Drive Plainfield IN 46168

FAX TO (317) 837-5365 CALL (317) 837-1500

REGISTER ONLINE NCSGorginnovationNCSG also accepts direct debit payments

Please contact Candice Bradbury at (317) 837-1500 or cbradburyncsgorg for more information

Cancellations must be made in writing and sent toNCSG 2155 Commercial Drive Plainfield IN 46168

Refund Policy Prior to 1913 90 11013-21413 75 No refunds are available after 21413

Chartered Cruise and Dinner ShowShowboat Branson Belle

-- Additional Registration Required --$29person - Join us aboard the Showboat

Branson Belle on the evening of April 4 for the spectacular ldquoMade in the USArdquo dinner show and a two-hour cruise on Table Rock Lake

No matter how you define success you will find something at NCSG Innovation 2013 that will stretch your imagination test your technical abilities and get that light bulb over your head to appear

From many perspectives one common theme has tied together all of NCSGrsquos convention and trade show events That theme is innovation Innovation is ldquodoing outside of the boxrdquo to make both work and personal lives more comfortable and enjoyable American chimney service businesses must remain on the cutting edge of innovation and our convention is your ticket to a more successful future

About BransonThe NCSG Innovation 2013 Convention and Trade Show will be held at the Chateau on the Lake in Branson Missouri Branson is located 40 miles south of Springfield and nestled in the heart of the Ozark Mountains Southwest Missouri is home of some of the most picturesque and breathtaking natural views in the country Rest assured we realize that we may have a little competition for our attendeesrsquo attention and wersquore working on creative ways to keep them engaged and on the tradeshow floor

About Chateau on the LakeThe Chateau on the Lake Resort Spa amp Convention Center in Branson Missouri is perfect for all kinds of stays Pack up the family - small dog included - and come for a vacation No matter what type of get-away you seek our extraordinary ldquoCastle in the Ozarksrdquo is here for you

Chateau on the Lake in Branson is the only AAA Four-Diamond Lake Resort in Missouri It has complimentary indoor and outdoor parking three amazing res-taurants first class relaxation at Spa Chateau and a full service Marina on Table Rock Lake

Hotel reservations are now being accepted for NCSG Innovation 2013 at Chateau on the Lake in Branson MO Just call 1-888-333-LAKE (5253) and mention that yoursquore with the National Chimney Sweep Guild to lock in rates starting at $129 for a mountain view and $134 for a lake view

NCSG Innovation 2013April 4-7 at Chateau on the Lake in Branson MO

For more info visit wwwNCSGorginnovation

Chartered Cruise and ldquoMade in the USArdquo Dinner Show

Showboat Branson Belle -- Additional $29person Registration Required --

Join fellow sweeps and industry friends for a two-hour chartered dinner cruise aboard the Showboat Branson Belle The eveningrsquos entertainment is a show called Made In The USA featuring Janice Martin the worldrsquos only aerial violinist and the five-member all-male vocal group The ShowMen in a patriotic musical tribute to America NCSG Innovation 2013 attendees and guests can experience this ALL-IN-ONE dinner show and cruise at a significantly discounted rate which has been even further discounted through a generous sponsorship from Olympia Chimney Supply Chartered Cruise and Dinner Show tickets are available for an additional fee ($29person) through the regular registration process

November 19-23 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

November 26-30 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 3-7 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 10-14 2012CSIA (online) - Chimney Physics

Dates amp Events

Please send notice of your events

for NCSG Dates amp Events listings at

mmcmahonncsgorg for inclusion here

in weekly posts to the discussion list

and online at wwwNCSGorgdates The

event must be considered educational or

informative for the industry (sales events

and open houses will not be listed)

- CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 14-19 2012AHIT Home Inspection Training CSIA Technology Center For more information please contact jhuebnerahitcom

December 17-21 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 24-28 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 31- January 4 2013CSIA (online) - Chimney Physics

- CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

January 7-11 2013CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

January 14-18 2013CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician

AND AS ALWAYS

uuml Direct Vent Pro uuml Pellet Vent Prouuml Class ADuraTech

bull Same Day Shipment bull 16 Toll Free Lines To Assist You bullbull Proud Supplier Member To The NCSG bull

Serving Sweeps for 35+ Years

LARGEST INVENTORY

LOWEST PRICES

HEADQUARTERS

Itrsquos In Stock

uuml Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ Years

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1-866-880-3473

Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ Years

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Serving Sweeps for 35+ Years

32 SWEEPING NOVEMBER 12

NOVEMBER 12 SWEEPING 33

otivation Everybody wants it Just about

everything we do is affected by it Itrsquos a billion

dollar industry studied and preached by many

but truly understood and embraced by few I

myself subscribe to all sorts of blogs and article feeds related to

the topic When I go conferences I love to hear a good motivational

speaker But what truly motivates us

Irsquom guessing the answer to that question varies for all of us

Deciding what to have for dinner may be motivated by our desire

to lose weight our budget or maybe simply some food we saw on

TV Making the decision to attend a business conference may be

motivated by the speakers the topics the location or the cost Even

reading this magazine is a motivated behavior

So during this time of year when many sweeps seem to be motivated

by trying to keep up with the relative seasonal high pace of business

I decided to do a little research Not surprisingly there is no shortage

of information out there on the topic but I did run across a couple

of things that caught my attention and I thought were worthwhile to

pass along

One article in particular was written by a small business

entrepreneur (which is the first key to catching my attention) and

business coach Nancy Wurtzel She talks about both external and

internal forces that impact our motivation and the role they play in

our everyday business decisions and she encourages us to take the

time to examine those factors for each of us that truly and uniquely

make us tick

Specifically Wurtzel offers seven factors to motivate the motivational

thought process Inspiration goals networking self-reward exercise

organization and of course external stimulation from motivational

speakers and authors

What is your inspiration What are you truly interested in and

inspired by Whatever it is itrsquos critical to getting and staying

motivated If yoursquore note interested in your business you canrsquot

expect to stay motivated to succeed in it for the long term On the

other hand if you are excited about what you are doing you will be

persistent even when challenged and your energy and intensity will

help you thrive

Are you setting goals Short and long-term goal setting is vital for any

business owner This is hardly business savvy news but itrsquos amazing

how many small businesses donrsquot do this in a measurable way And

many of those that do forget to go back and review their goals to see

where they are and adjust as needed How could you possibly be

motivated if you are unsure about the direction and progress of your

company

Network whenever you can with peers and other small business

owners The isolation of working alone can be one of the most

difficult parts of entrepreneurship or frankly being the boss in any

BY MARK MCSWEENEY CAEEXECUTIVE DIRECTOR

Perspective

Worthwhile Motivation

ldquoMotivation is one of the most powerful driving forces in the workplace It can mean the difference between tremendous success and failurerdquo ndash Nancy Wurtzel

M

34 SWEEPING NOVEMBER 12

organization Gaining support from others is motivating Itrsquos hard to

move mountains by yourself However building off the energy and

inspiration of others who are in similar positions those mountains

can become merely small hills just waiting to be traveled By all

means network with other sweeps but donrsquot limit it to that Even

when businesses are not related there is a lot of common ground

between small businesses and plenty of opportunities to work

together

Reward yourself You know how hard you work Even when

you work smart you still tend to work hard Itrsquos human nature

particularly for the entrepreneurial mind But all work and no play

can be a big mistake Motivation will drop quickly of you never take

time away from the work you are doing So plan frequent rewards

for yourself They donrsquot have to be huge getaways though every once

in a while thatrsquos a good idea too And in between the rewards when

you have the inevitable bad day deal with it learn what you can

from it and then put it behind you The great Emerson said ldquoFinish

each day and be done with it You have done what you could Some

blunders and absurdities have crept in forget them as soon as you

can Tomorrow is a new day You shall begin it serenely and with too

high a spirit to be encumbered with your old nonsenserdquo

Take care of yourself Wersquove all heard that there is a powerful

connection between the mind and the body When we get busy

itrsquos easy to begin to neglect on or the other Exercise and cut back

on some of the unhealthy foods (note I didnrsquot say get rid of them

entirely that may be part of your self-reward) Exercise breaks donrsquot

have to be huge blocks of time and you donrsquot need to spend money

joining a gym or hiring a personal trainer if thatrsquos not what yoursquore

into But do something It will make you feel better and doing that

can help keep your mind fresh

Get organized Okay for those of you who have seen my desk you

know paper management is not my forte While I do keep myself

organized in other ways every once in a while I need to set aside

time to tackle the stacks and clean my desk off so that I can start

fresh I always feel better afterward Beyond the paper take a look

at opportunities to really get organized by creating business systems

that will help you streamline your operations and once you do the

ongoing challenge is to keep yourself on track by maintaining these

systems If you canrsquot do it on your own donrsquot be afraid to bring in

someone who can help you another great benefit of networking

Keep yourself motivated There is no shortage of motivational ideas

and materials out there for the taking Itrsquos hard to go through a

day without being exposed to books CDs blogs seminars videos

and more There are even apps for your smart phone So who do

you trust Who do you listen to How do you get through all the

motivational clutter out there and actually find someone who can

get you fired up about working and improving your business If you

have a business mentor get suggestions from him or her If yoursquore

networking with other small business

owners ask them what has worked

for them If they are in the same boat

you are maybe you can experiment

together

Jim Rohn says that life is worthwhile

when you learn try stay and care

Constantly challenge yourself to learn

what you can do to keep on top of

your game mentally and physically

Try your best to make a difference in

your life even when at first you donrsquot

succeed Stay in the game that you have

committed to play and see it through

And care about what you are doing

who you are doing it with and who

you are doing it for Do these things

with a passion and motivation is sure

to follow

Until next time I continue to wish you

every success

Double Locking CrimpRemains StrongYet Very Flexibl e

With No Memo ry

Strong Triple Locking CrimpHolds T ogether Even OnTough Jobs

Horizontal Sides Of CorrugationOffer Added Strengthamp Flexibility

Manufactured by CHIMNEY TECHNIQUE INC

Chim-Pro Interlock Flex

Chim-Pro Corrugated

Flex

Chim-Pro RigidADDED SAFETY EFFICIENCY AND VALUE

In Which ALL FITTINGS Are Attached With A Band Even The Tee Cap And Elbows Quick amp Simple No Drilling amp Riveting

Featuring

Visit wwwchim-prolinercom for more detailsbull 2000 Industrial Ave bull Sioux Falls SD 57104

1-800-582-1392

NOVEMBER 12 SWEEPING 35

Display Ad Index

Darwin Awards

Have you snapped a photo of a peculiar chimney in your area that made you shake your head in disbelief

Send it to Melissa Heeke at mheekencsgorg for publication in Sweeping Or mail it to NCSG 2155 Commercial Drive Plainfield IN 46168

Page Advertiser Phone Email or Website Address

34 Ahrens Chimney Technique 800-582-1392 ahrenschimneyqwestofficenet

21-24 Chimney Safety Institute of America 317-837-5362 wwwCSIAorg

17 Cobra Chimney Caps 888-463-0636 salescobrachimneycom

29 Communications Network Inc 800-875-8118 tkempercomnetmessagecom

19 Copperfield 800-247-3305 wwwcopperfieldcom

6 ENERVEX Inc 800-255-2923 infochimneyfanscom

15 Firesafe Industries Inc 800-545-6607 wwwfiresafeinccom

18 Hose Master 800-221-2319 bobdanielshosemastercom

10 ICP 508-695-7000 wwwchimneycapscom

BC Lifetime Chimney Supply LLC 877-234-7473 wwwlifetimechimneysupplycom

7 Lindemann Chimney Company 800-722-7230 wwwlindemannchimneycom

34 MC Refractory 760-956-1884 wwwmcrefractorycom

8 Meyer Machine amp Equipment 800-728-3828 wwwmeyermachinecom

4 National Chimney Supply 800-897-8481 wwwnationalchimneysupplycom

11 New England Chimney Supply 888-900-8106 wwwNECS-BEST-FLEXcom

5 Olympia Chimney Supply 800-569-1425 wwwolympiachimneycom

13 Sand Hill Wholesale 800-258-5496 wwwsandhillwholesalecom

3 Smoktite 866-439-0069 wwwsmoktitecom

32 Sweeprsquos Choice 866-880-3473 infosweepsamericacom

9 Thermocrete 866-439-0069 wwwthermocreteusacom

25 Whitecaps 800-335-2534 wwwwhitecapscom

This photo was taken by our tech Wes Thornton and we really donrsquot know what to say about it other than ldquoNo way am I getting up thererdquo

Enjoy Jessica Addams Barnhill Chimney Company Jessica Addams

36 SWEEPING NOVEMBER 12

ClassifiedsGotta chimney question Sizing Codes Call Royal Edwards Make Royal your tech department CALL NOW 813-982-0219 for on-call tech support Continuing Education special bonus ndash ask how you can get the Friday morning E-Blast for FREE CALL NOW 813-982-0219

GasVent Software for Sizing Chimneys only $195 Call 1-800-648-9523 for more info and visit wwwelitesoftcom to download a free trial version

Chimney Sweep business for sale in the Northern Rocky Mountains of New Mexico Services a large area with three ski resorts in the service area Equipment and signed three year contracts goes with the business Business is well established For pricing and other info please email your questions to ridgeriders1gmailcom

CLASSIFIED ADS FREE FOR NCSG MEMBERSMembers can run one 35 word classified free each year Regularly classified ads are $2word or $1word for NCSG members Classified ads are non-commissionable and must be pre-paid To place a classified ad please contact Megan McMahon at mmcmahonncsgorg or (317) 837-1500

Cut To Fit Refractories

NEWPRODUCT

Having trouble locating that hard to find refractory panel No problem when you use the MC Refractory Inc CUT TO FIT refractory walls Carry them on your truck cuts easily to fit most fireplaces This product is the original Tested to UL127 amp ASTM C133 standards and certified by OMNI Test Laboratories

MC Refractory Inc11435 East Santa Fe Ave Unit B bull Hesperia CA 92345

Call us Toll Free (877) Cut-2-Fit(877) 288-2348

Visit us on the web at wwwmcrefractorycom

CUSTOM PANELS AVAILABLE CALL FOR DETAILSWe also manufacture fire rings and log lighters

Do you Pre-Screen Your EmployeesLABORCHEX a valuable employment background screening service since 1985 offers discounted pricing to all NCSG members There are no set up fees or minimum orders and many results are completed within 24 hours Members will simply complete a few forms via a secure website after the applicant has authorized the screening by signing a release Results will be provided on the website and by email or fax Not only will NCSG members lower turnover costs enhance safety and security and save $$ from day one - all screenings comply with federal laws and regulations bull Lower Turnover Costsbull Reduce Negligent Hiring Issuesbull Maintain Productive Worksitesbull Enhance Safety amp Securitybull Save $$ from Day One For more information on how to take advantage of this benefit go to the ldquoMembers Onlyrdquo section of wwwNCSGorg to access member benefits and discount information

TwittercomDntMoveFirewood

TweetThatsWhatTreeSaid to spread the message

TwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewood

TweetTweetTweetTweetTweetThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid to spread the messageto spread the messageto spread the messageto spread the messageto spread the messageto spread the message

FacebookcomDontMoveFirewood

Join us on Facebook to get up-to-date information and safe burning tips

FacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewood

Join us on Facebook to get up-to-date information and safe burning tips and safe burning tips

TwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewood

FacebookcomDontMoveFirewoodFacebookcomDontMoveFirewood

Spread the word not the pest

org

National Chimney Sweep Guild2155 Commercial DrivePlainfield IN 46168

1210

NEW CUSTOMERS BUY 2 GET 1 FREEQUALITY SERVICE AND THE BEST PRICES YEAR ROUNDSingle Wall 316L 6 x 25 $288Single Wall 316L 6 x 35 $368Smooth Wall 316L 6 x 25 $313Smooth Wall 316L 6 x 35 $403FOR BULK ORDERS AND MORE SIZES

CALL 877234PIPEVisit our website wwwLifetimeChimneySupplycom

Fire Safety Improved Performance Easy and Effective Cleaning Long-term Preservation

WHY DO YOUR CUSTOMERS NEEDA LIFETIME CHIMNEY LINER

Lifetime chimney liners offer the best protection against dangerous

conditions caused by improperly vented appliances misused

wood stoves poor construction and excessive moisture They improve

draft flow are easy to clean and help extend the life of your chimney

FREESHIPPINGWITH YOUR KITPURCHASE

FREESHIPPINGWITH YOUR KITPURCHASE

Page 26: November 2012

26 SWEEPING NOVEMBER 12

REGION 5

REGION 6

NCSG Charter Members

Paul Bourque Huntsville AL

Don Leavitt San Diego CA

David Harris Broken Arrow Oklahoma

Dan Wheeler Santa Rosa CA

John Cline Menlo Park CA

Dale Meisinger N Augusta SC

Alan Hisey St Louis MO

Eva B Horton Greenwich CT

Harry Richart Hasbrouck Heights NJ

NewNCSGNewNCSGMembers

REGION 2

REGION 1

REGION 4

REGION 3

NCSG REGIONS

REGION 1

Connecticut Vermont Massachusetts New York Maine Rhode Island New Hampshire

REGION 2

Delaware District of Columbia Maryland New Jersey Pennsylvania

REGION 3

Alabama Florida Georgia Mississippi North Carolina South Carolina Tennessee Virginia West Virginia

REGION 4

Illinois Indiana Kentucky Michigan Missouri Ohio

REGION 5

Arkansas Colorado Iowa Kansas Louisiana Minnesota Nebraska New Mexico North Dakota Oklahoma South Dakota Texas Wisconsin

REGION 6

Alaska Arizona California Hawaii Idaho Montana Nevada Oregon Utah Washington Wyoming

CONNECTICUTLorenzo Costa bull Diamond Duct Inc bull LindenhurstBernadette A Singh bull Wellworth Maintenance Corp bull BayshoreWesley J Harvey bull Harvey Wesley J bull Eden

MARYLANDGary Clift bull Fire-Safe Chimney SweepsGT Clift Inc bull Pasadena

PENNSYLVANIAH Richard Garten bull Above All Chimney Sweeps bull Seasterville

NEW JERSEYRaymond Bond bull Mercer County Chimney Services bull Hamilton

GEORGIAArvydas Didas bull Atlanta Chimney Worx LLC bull AtlantaJonathan Clements bull Atlanta Fireplace Specialists bull Atlanta

ILLINOISRichard M Moore bull Jiminy Chimney Sweep amp Service bull Lake in the Hills

OHIOMichael Lentz bull Eastside Fireplace amp Contracting bull CygnetKenneth Jackson bull 360 Home ServicesFireplace Pros bull Columbus

MICHIGANDustin Meyers bull Grand Rapids Air Duct amp Chimney bull Comstock

TEXASWilliam Vehon bull 1st Choice Chimney LLC bull Flower Mound

COLORADOSean Peck bull Ashes Away LLC bull Durango

CALIFORNIA Erik Hvolboll bull Carmichael Chimney Sweep bull SacramentoSteve Adcock bull Able Hearth and Home bull Antioch

NOVEMBER 12 SWEEPING 27

The 2012 ndash 2013 offers are being added daily in the ldquoMembers Onlyrdquo section of the NCSG website at wwwNCSGorg So start checking for these new offers each week These coupons will be good until June 30 2013

Airjet Division of Continental Industries bull Alpha American Company bull Condar Company bull Copperfield Chimney Supply bull Duct Cleanersrsquo Supply bull Dynacote LLC bull Earthcore Industries LLC bull ENERVEX Inc bull Firesafe Industries bull Fireside Distributors bull HY-C

Company bull Lifetime Chimney Supply bull Lindemann Chimney Supply bull Matters of the Hearth bull Meyer Machine amp Equipment bull National Chimney Supply bull Olympia Chimney Supply bull SaverSystems bull Smoktite LLC bull SNEWS ndash The Chimney Sweep News bull

Stove Builder International Inc (SBI) bull Ventech Industries Inc bull Wakefield Brush bull Wohler USA Inc bull Z-Flex

These are just a few of the many offers available to you as a member of the National Chimney Sweep Guild Visit wwwNCSGorg to learn more and to start saving

2012 ndash 2013 SWEEPS ADVANTAGE COUPON PROGRAM

Referral Reward for Non-Profits

Your non-profit can benefit when new NCSG Members mention your organization under Item 2 ldquoWho referred you to the NCSGrdquo on the NCSG membership application or you may send an email to membershipncsgorg and request that NCSG membership information be sent on your behalf to companies who should join Please provide the complete contact information ie name address telephone number and email address if available

Eligible Organizations Non-profit organizations (ie State and Regional Chimney Sweep Guilds HPBA Affiliates)

Referral Reward $100 per New NCSG Voting or Dual Member

Reward Earned Upon receipt of NCSG membership application and payment (full or first installment)

Reward Paid Paid to the organization within 10 business days of receipt of membership application and payment

New Member - Has not been a member of the NCSG for at least two (2) years

Airjet Div of Continental Industries

SAVE UP TO $13150 off Suggested Retail of any 8-inch All Fuel Decorative Chimney

Housing Kits

SAVE UP TO $11150 off Suggested Retail of any 6-inch All Fuel Decorative Chimney

Housing Kits

SAVE UP TO $10850 off Suggested Retail of any B-Vent (Gas) Decorative Chimney

Housing Kits ndash 48rdquo by 17rdquosquare

SAVE UP TO $9150 off Suggested Retail of any B-Vent (Gas) Decorative Chimney

Housing Kits ndash 36rdquo by 17rdquo square

CONDAR COMPANY

SAVE UP TO 4040 OFF Retail for Condar Custom-made Mesh Fireplace Screens for big

and odd size installs

SAVE UP TO $75FREE Design Service on a Condar Custom- Designed Stovepipe

Thermometer

SAVE UP TO ndashSavings Vary FREE shipping and a FREE pair of black screen pulls when you buy Condar Mesh Fireplace Screens (in stock sizes of 16rdquo to 36rdquo height)

Matters of the Hearth

SAVE UP TO $250 $250 off your first Quali-Fyre Purchase

SAVE UP TO $300 FREE shipping on first purchase

SAVE UP TO $250 FREE upgrade to a red firebrick interior

Effective September 1 2012

28 SWEEPING NOVEMBER 12

Congratulations - you all have accomplishments You support your family your employees and their families your vendors and you provide comfort and safety for your customers

So why do I run into far too many business owners who seem to have the ldquoWhat is your business worthrdquo question hanging over them like ominous rain clouds forming on the horizon

Do you feel pressure to increase the value of your business without fully understanding why what to do how to do it and when to do it

You have the opportunity to take your business and your life into any direction you choose So letrsquos start with the why ndash why are you in business today

Do you just love what you do Is your business a place to escape from issues you donrsquot want to deal with Do you need to continue to build wealth for retirement Does your why include consideration for family partners or co-owners or key employees or customers

For most the decision to sell or keep a business in the family is for retirement reasons It could also be to transition into a new business or career change such as a transition into a smaller

less stressful business or consulting role Perhaps you are seeking more diversity or less risk in your assets

Take out a piece of paper and write down your rdquowhysrdquo You may find that this does not take long to complete and can take a load off of your mind

Now what can you do Take a second piece of paper and write down why you would want to pass on or sell your business This is a great exercise to complete

You may uncover concerns about burning out becoming ill or injured lawsuits regulation or a host of other issues that just are not fun to deal with Are these concerns sapping your energy preventing you from making positive contributions to your business

Everyone has this tradeoff ndash life versus business Is giving up your life for your business worth it

At this point it is easy to fall into a pessimistic trap ndash get depressed and stop the process Or worse start blaming other people and become paralyzed in your day to day activities Have others told you that you have been a bit grumpy or tense lately

Business Valuation ndash Why What How When

BY BRIAN NOE CHFCreg CLTC

NOVEMBER 12 SWEEPING 29

Now is the time to take out a third piece of paper and write up a gratitude list What are you grateful for You should easily be able to come up with at least 100 people activities memories accomplishments and the beat goes on

Your gratitude list should enable you to throw the lsquopessimistic whysrsquo out the window and move on to a life you can look forward to

How do you want to live your life after you leave your business What are your financial requirements to achieve your goals This may seem like an arduous task but can be completed in just several hours with the right approach

Wouldnrsquot it be great if you found out you are in a position to lsquoretirersquo or lsquotransitionrsquo to a new endeavor NOW with little effort

The freedom to know what you want to do and what you need to do to fulfill it should give you your emotional time and enthusiasm back to move on to developing and implementing a plan

How to do what you need to do is a set of circumstances that is unique to you We do not have the space here to include even the basics of business and life valuation 101

The recommendation I want to make is to start this process NOW It will only take a few hours to answer the why questions ndash and only several hours more to determine what you need to do to achieve your why

Start the above and you can start to see the day when you your family and important others are finally rewarded for all of your hard work and sacrifice

Let Life Happen ndash Enjoy It

About the Author Brian Noe of MW Financial Group Ltd was a guest speaker at the NCSG 2011 convention held in Hartford CT where he discussed How to Get Out of Business and The Economy and Animal Spirits Brian has a son Eric who served four years in the US Army Eric is ranked first in his class with a degree in Computer Science is working in his field and plans on attending graduate school in 2013 His daughter Kara recently graduated undergraduate school with distinction and is planning to attend graduate school to become a Physiciansrsquo Assistant Brian thoroughly enjoys helping others spend more time with their families and friends while becoming financially successful He can be reached at (860) 606-0834 or Brian_NoeMWFinancialcom

hellip when opportunity calls we answer 1-800-875-8118

wwwcomnetmessagecom

Benefits of Answering Service

Award Winning Telephone Agents

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Appointment Scheduling

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NCSG Innovation 2013 bull April 4-7 bull Branson MO

Company___________________________________ Address ____________________________________ City State ZIP ________________________________ Phone ______________________________________Fax ________________________________________Email _____________________________________ Check here to opt-in to email from exhibitors

REGISTRANT INFORMATION Please write name as you would like it to appear on your badge Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________ Registration Total $ ___________________

Showboat Branson Belle Tickets ($29each) Qty _______ Cruise Total $ ___________________ 2013 Convention Patch ($3each - Pickup on-site) Qty ________ Patch Total $ ___________________ PROMO CODE ___________________ $ ___________________

Payment Method Check ___________________ Visa MC AmEx

Account __________________________________ Card Security Code _____________ Exp __________Name on Card _______________________________ Signature ___________________________________

PAYMENT INFORMATION

GRAND TOTAL

For Office Use Only O2CR C2F AUTH _______________OrgID ________________ Profile ID ___________________RECrsquoD BY _____________ DATE ______________________

Advanced convention registation closes March 14

STANDARD RATES

Until 1913

11013- 21413

After21413

Primary $499 $549 $599Spouse 299 349 3991st Additional 449 499 5492nd Additional 399 449 4993+ Additional 349 399 449Single Day 279 279 279Banquet Only 89 89 89Tradeshow Only 79 79 79Child banquet tickets are available for kids 12 and under

NCSG MEMBER RATES

Until 1913

11013- 21413

After21413

Primary $399 $449 $499Spouse 199 249 2991st Additional 349 399 4492nd Additional 299 349 3993+ Additional 249 299 349Single Day 179 179 179Banquet Only 69 69 69Tradeshow Only 49 49 49Senior Members $100 $100 $100

MAIL TO National Chimney Sweep Guild 2155 Commercial Drive Plainfield IN 46168

FAX TO (317) 837-5365 CALL (317) 837-1500

REGISTER ONLINE NCSGorginnovationNCSG also accepts direct debit payments

Please contact Candice Bradbury at (317) 837-1500 or cbradburyncsgorg for more information

Cancellations must be made in writing and sent toNCSG 2155 Commercial Drive Plainfield IN 46168

Refund Policy Prior to 1913 90 11013-21413 75 No refunds are available after 21413

Chartered Cruise and Dinner ShowShowboat Branson Belle

-- Additional Registration Required --$29person - Join us aboard the Showboat

Branson Belle on the evening of April 4 for the spectacular ldquoMade in the USArdquo dinner show and a two-hour cruise on Table Rock Lake

No matter how you define success you will find something at NCSG Innovation 2013 that will stretch your imagination test your technical abilities and get that light bulb over your head to appear

From many perspectives one common theme has tied together all of NCSGrsquos convention and trade show events That theme is innovation Innovation is ldquodoing outside of the boxrdquo to make both work and personal lives more comfortable and enjoyable American chimney service businesses must remain on the cutting edge of innovation and our convention is your ticket to a more successful future

About BransonThe NCSG Innovation 2013 Convention and Trade Show will be held at the Chateau on the Lake in Branson Missouri Branson is located 40 miles south of Springfield and nestled in the heart of the Ozark Mountains Southwest Missouri is home of some of the most picturesque and breathtaking natural views in the country Rest assured we realize that we may have a little competition for our attendeesrsquo attention and wersquore working on creative ways to keep them engaged and on the tradeshow floor

About Chateau on the LakeThe Chateau on the Lake Resort Spa amp Convention Center in Branson Missouri is perfect for all kinds of stays Pack up the family - small dog included - and come for a vacation No matter what type of get-away you seek our extraordinary ldquoCastle in the Ozarksrdquo is here for you

Chateau on the Lake in Branson is the only AAA Four-Diamond Lake Resort in Missouri It has complimentary indoor and outdoor parking three amazing res-taurants first class relaxation at Spa Chateau and a full service Marina on Table Rock Lake

Hotel reservations are now being accepted for NCSG Innovation 2013 at Chateau on the Lake in Branson MO Just call 1-888-333-LAKE (5253) and mention that yoursquore with the National Chimney Sweep Guild to lock in rates starting at $129 for a mountain view and $134 for a lake view

NCSG Innovation 2013April 4-7 at Chateau on the Lake in Branson MO

For more info visit wwwNCSGorginnovation

Chartered Cruise and ldquoMade in the USArdquo Dinner Show

Showboat Branson Belle -- Additional $29person Registration Required --

Join fellow sweeps and industry friends for a two-hour chartered dinner cruise aboard the Showboat Branson Belle The eveningrsquos entertainment is a show called Made In The USA featuring Janice Martin the worldrsquos only aerial violinist and the five-member all-male vocal group The ShowMen in a patriotic musical tribute to America NCSG Innovation 2013 attendees and guests can experience this ALL-IN-ONE dinner show and cruise at a significantly discounted rate which has been even further discounted through a generous sponsorship from Olympia Chimney Supply Chartered Cruise and Dinner Show tickets are available for an additional fee ($29person) through the regular registration process

NCSG Innovation 2013 bull April 4-7 bull Branson MO

Company___________________________________ Address ____________________________________ City State ZIP ________________________________ Phone ______________________________________Fax ________________________________________Email _____________________________________ Check here to opt-in to email from exhibitors

REGISTRANT INFORMATION Please write name as you would like it to appear on your badge Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________ Registration Total $ ___________________

Showboat Branson Belle Tickets ($29each) Qty _______ Cruise Total $ ___________________ 2013 Convention Patch ($3each - Pickup on-site) Qty ________ Patch Total $ ___________________ PROMO CODE ___________________ $ ___________________

Payment Method Check ___________________ Visa MC AmEx

Account __________________________________ Card Security Code _____________ Exp __________Name on Card _______________________________ Signature ___________________________________

PAYMENT INFORMATION

GRAND TOTAL

For Office Use Only O2CR C2F AUTH _______________OrgID ________________ Profile ID ___________________RECrsquoD BY _____________ DATE ______________________

Advanced convention registation closes March 14

STANDARD RATES

Until 1913

11013- 21413

After21413

Primary $499 $549 $599Spouse 299 349 3991st Additional 449 499 5492nd Additional 399 449 4993+ Additional 349 399 449Single Day 279 279 279Banquet Only 89 89 89Tradeshow Only 79 79 79Child banquet tickets are available for kids 12 and under

NCSG MEMBER RATES

Until 1913

11013- 21413

After21413

Primary $399 $449 $499Spouse 199 249 2991st Additional 349 399 4492nd Additional 299 349 3993+ Additional 249 299 349Single Day 179 179 179Banquet Only 69 69 69Tradeshow Only 49 49 49Senior Members $100 $100 $100

MAIL TO National Chimney Sweep Guild 2155 Commercial Drive Plainfield IN 46168

FAX TO (317) 837-5365 CALL (317) 837-1500

REGISTER ONLINE NCSGorginnovationNCSG also accepts direct debit payments

Please contact Candice Bradbury at (317) 837-1500 or cbradburyncsgorg for more information

Cancellations must be made in writing and sent toNCSG 2155 Commercial Drive Plainfield IN 46168

Refund Policy Prior to 1913 90 11013-21413 75 No refunds are available after 21413

Chartered Cruise and Dinner ShowShowboat Branson Belle

-- Additional Registration Required --$29person - Join us aboard the Showboat

Branson Belle on the evening of April 4 for the spectacular ldquoMade in the USArdquo dinner show and a two-hour cruise on Table Rock Lake

No matter how you define success you will find something at NCSG Innovation 2013 that will stretch your imagination test your technical abilities and get that light bulb over your head to appear

From many perspectives one common theme has tied together all of NCSGrsquos convention and trade show events That theme is innovation Innovation is ldquodoing outside of the boxrdquo to make both work and personal lives more comfortable and enjoyable American chimney service businesses must remain on the cutting edge of innovation and our convention is your ticket to a more successful future

About BransonThe NCSG Innovation 2013 Convention and Trade Show will be held at the Chateau on the Lake in Branson Missouri Branson is located 40 miles south of Springfield and nestled in the heart of the Ozark Mountains Southwest Missouri is home of some of the most picturesque and breathtaking natural views in the country Rest assured we realize that we may have a little competition for our attendeesrsquo attention and wersquore working on creative ways to keep them engaged and on the tradeshow floor

About Chateau on the LakeThe Chateau on the Lake Resort Spa amp Convention Center in Branson Missouri is perfect for all kinds of stays Pack up the family - small dog included - and come for a vacation No matter what type of get-away you seek our extraordinary ldquoCastle in the Ozarksrdquo is here for you

Chateau on the Lake in Branson is the only AAA Four-Diamond Lake Resort in Missouri It has complimentary indoor and outdoor parking three amazing res-taurants first class relaxation at Spa Chateau and a full service Marina on Table Rock Lake

Hotel reservations are now being accepted for NCSG Innovation 2013 at Chateau on the Lake in Branson MO Just call 1-888-333-LAKE (5253) and mention that yoursquore with the National Chimney Sweep Guild to lock in rates starting at $129 for a mountain view and $134 for a lake view

NCSG Innovation 2013April 4-7 at Chateau on the Lake in Branson MO

For more info visit wwwNCSGorginnovation

Chartered Cruise and ldquoMade in the USArdquo Dinner Show

Showboat Branson Belle -- Additional $29person Registration Required --

Join fellow sweeps and industry friends for a two-hour chartered dinner cruise aboard the Showboat Branson Belle The eveningrsquos entertainment is a show called Made In The USA featuring Janice Martin the worldrsquos only aerial violinist and the five-member all-male vocal group The ShowMen in a patriotic musical tribute to America NCSG Innovation 2013 attendees and guests can experience this ALL-IN-ONE dinner show and cruise at a significantly discounted rate which has been even further discounted through a generous sponsorship from Olympia Chimney Supply Chartered Cruise and Dinner Show tickets are available for an additional fee ($29person) through the regular registration process

November 19-23 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

November 26-30 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 3-7 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 10-14 2012CSIA (online) - Chimney Physics

Dates amp Events

Please send notice of your events

for NCSG Dates amp Events listings at

mmcmahonncsgorg for inclusion here

in weekly posts to the discussion list

and online at wwwNCSGorgdates The

event must be considered educational or

informative for the industry (sales events

and open houses will not be listed)

- CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 14-19 2012AHIT Home Inspection Training CSIA Technology Center For more information please contact jhuebnerahitcom

December 17-21 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 24-28 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 31- January 4 2013CSIA (online) - Chimney Physics

- CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

January 7-11 2013CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

January 14-18 2013CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician

AND AS ALWAYS

uuml Direct Vent Pro uuml Pellet Vent Prouuml Class ADuraTech

bull Same Day Shipment bull 16 Toll Free Lines To Assist You bullbull Proud Supplier Member To The NCSG bull

Serving Sweeps for 35+ Years

LARGEST INVENTORY

LOWEST PRICES

HEADQUARTERS

Itrsquos In Stock

uuml Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ Years

Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ Years

bull Proud Supplier Member To The NCSG bull

1-866-880-3473

Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ Years

Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ Years

Class ADuraTech

Serving Sweeps for 35+ Years

32 SWEEPING NOVEMBER 12

NOVEMBER 12 SWEEPING 33

otivation Everybody wants it Just about

everything we do is affected by it Itrsquos a billion

dollar industry studied and preached by many

but truly understood and embraced by few I

myself subscribe to all sorts of blogs and article feeds related to

the topic When I go conferences I love to hear a good motivational

speaker But what truly motivates us

Irsquom guessing the answer to that question varies for all of us

Deciding what to have for dinner may be motivated by our desire

to lose weight our budget or maybe simply some food we saw on

TV Making the decision to attend a business conference may be

motivated by the speakers the topics the location or the cost Even

reading this magazine is a motivated behavior

So during this time of year when many sweeps seem to be motivated

by trying to keep up with the relative seasonal high pace of business

I decided to do a little research Not surprisingly there is no shortage

of information out there on the topic but I did run across a couple

of things that caught my attention and I thought were worthwhile to

pass along

One article in particular was written by a small business

entrepreneur (which is the first key to catching my attention) and

business coach Nancy Wurtzel She talks about both external and

internal forces that impact our motivation and the role they play in

our everyday business decisions and she encourages us to take the

time to examine those factors for each of us that truly and uniquely

make us tick

Specifically Wurtzel offers seven factors to motivate the motivational

thought process Inspiration goals networking self-reward exercise

organization and of course external stimulation from motivational

speakers and authors

What is your inspiration What are you truly interested in and

inspired by Whatever it is itrsquos critical to getting and staying

motivated If yoursquore note interested in your business you canrsquot

expect to stay motivated to succeed in it for the long term On the

other hand if you are excited about what you are doing you will be

persistent even when challenged and your energy and intensity will

help you thrive

Are you setting goals Short and long-term goal setting is vital for any

business owner This is hardly business savvy news but itrsquos amazing

how many small businesses donrsquot do this in a measurable way And

many of those that do forget to go back and review their goals to see

where they are and adjust as needed How could you possibly be

motivated if you are unsure about the direction and progress of your

company

Network whenever you can with peers and other small business

owners The isolation of working alone can be one of the most

difficult parts of entrepreneurship or frankly being the boss in any

BY MARK MCSWEENEY CAEEXECUTIVE DIRECTOR

Perspective

Worthwhile Motivation

ldquoMotivation is one of the most powerful driving forces in the workplace It can mean the difference between tremendous success and failurerdquo ndash Nancy Wurtzel

M

34 SWEEPING NOVEMBER 12

organization Gaining support from others is motivating Itrsquos hard to

move mountains by yourself However building off the energy and

inspiration of others who are in similar positions those mountains

can become merely small hills just waiting to be traveled By all

means network with other sweeps but donrsquot limit it to that Even

when businesses are not related there is a lot of common ground

between small businesses and plenty of opportunities to work

together

Reward yourself You know how hard you work Even when

you work smart you still tend to work hard Itrsquos human nature

particularly for the entrepreneurial mind But all work and no play

can be a big mistake Motivation will drop quickly of you never take

time away from the work you are doing So plan frequent rewards

for yourself They donrsquot have to be huge getaways though every once

in a while thatrsquos a good idea too And in between the rewards when

you have the inevitable bad day deal with it learn what you can

from it and then put it behind you The great Emerson said ldquoFinish

each day and be done with it You have done what you could Some

blunders and absurdities have crept in forget them as soon as you

can Tomorrow is a new day You shall begin it serenely and with too

high a spirit to be encumbered with your old nonsenserdquo

Take care of yourself Wersquove all heard that there is a powerful

connection between the mind and the body When we get busy

itrsquos easy to begin to neglect on or the other Exercise and cut back

on some of the unhealthy foods (note I didnrsquot say get rid of them

entirely that may be part of your self-reward) Exercise breaks donrsquot

have to be huge blocks of time and you donrsquot need to spend money

joining a gym or hiring a personal trainer if thatrsquos not what yoursquore

into But do something It will make you feel better and doing that

can help keep your mind fresh

Get organized Okay for those of you who have seen my desk you

know paper management is not my forte While I do keep myself

organized in other ways every once in a while I need to set aside

time to tackle the stacks and clean my desk off so that I can start

fresh I always feel better afterward Beyond the paper take a look

at opportunities to really get organized by creating business systems

that will help you streamline your operations and once you do the

ongoing challenge is to keep yourself on track by maintaining these

systems If you canrsquot do it on your own donrsquot be afraid to bring in

someone who can help you another great benefit of networking

Keep yourself motivated There is no shortage of motivational ideas

and materials out there for the taking Itrsquos hard to go through a

day without being exposed to books CDs blogs seminars videos

and more There are even apps for your smart phone So who do

you trust Who do you listen to How do you get through all the

motivational clutter out there and actually find someone who can

get you fired up about working and improving your business If you

have a business mentor get suggestions from him or her If yoursquore

networking with other small business

owners ask them what has worked

for them If they are in the same boat

you are maybe you can experiment

together

Jim Rohn says that life is worthwhile

when you learn try stay and care

Constantly challenge yourself to learn

what you can do to keep on top of

your game mentally and physically

Try your best to make a difference in

your life even when at first you donrsquot

succeed Stay in the game that you have

committed to play and see it through

And care about what you are doing

who you are doing it with and who

you are doing it for Do these things

with a passion and motivation is sure

to follow

Until next time I continue to wish you

every success

Double Locking CrimpRemains StrongYet Very Flexibl e

With No Memo ry

Strong Triple Locking CrimpHolds T ogether Even OnTough Jobs

Horizontal Sides Of CorrugationOffer Added Strengthamp Flexibility

Manufactured by CHIMNEY TECHNIQUE INC

Chim-Pro Interlock Flex

Chim-Pro Corrugated

Flex

Chim-Pro RigidADDED SAFETY EFFICIENCY AND VALUE

In Which ALL FITTINGS Are Attached With A Band Even The Tee Cap And Elbows Quick amp Simple No Drilling amp Riveting

Featuring

Visit wwwchim-prolinercom for more detailsbull 2000 Industrial Ave bull Sioux Falls SD 57104

1-800-582-1392

NOVEMBER 12 SWEEPING 35

Display Ad Index

Darwin Awards

Have you snapped a photo of a peculiar chimney in your area that made you shake your head in disbelief

Send it to Melissa Heeke at mheekencsgorg for publication in Sweeping Or mail it to NCSG 2155 Commercial Drive Plainfield IN 46168

Page Advertiser Phone Email or Website Address

34 Ahrens Chimney Technique 800-582-1392 ahrenschimneyqwestofficenet

21-24 Chimney Safety Institute of America 317-837-5362 wwwCSIAorg

17 Cobra Chimney Caps 888-463-0636 salescobrachimneycom

29 Communications Network Inc 800-875-8118 tkempercomnetmessagecom

19 Copperfield 800-247-3305 wwwcopperfieldcom

6 ENERVEX Inc 800-255-2923 infochimneyfanscom

15 Firesafe Industries Inc 800-545-6607 wwwfiresafeinccom

18 Hose Master 800-221-2319 bobdanielshosemastercom

10 ICP 508-695-7000 wwwchimneycapscom

BC Lifetime Chimney Supply LLC 877-234-7473 wwwlifetimechimneysupplycom

7 Lindemann Chimney Company 800-722-7230 wwwlindemannchimneycom

34 MC Refractory 760-956-1884 wwwmcrefractorycom

8 Meyer Machine amp Equipment 800-728-3828 wwwmeyermachinecom

4 National Chimney Supply 800-897-8481 wwwnationalchimneysupplycom

11 New England Chimney Supply 888-900-8106 wwwNECS-BEST-FLEXcom

5 Olympia Chimney Supply 800-569-1425 wwwolympiachimneycom

13 Sand Hill Wholesale 800-258-5496 wwwsandhillwholesalecom

3 Smoktite 866-439-0069 wwwsmoktitecom

32 Sweeprsquos Choice 866-880-3473 infosweepsamericacom

9 Thermocrete 866-439-0069 wwwthermocreteusacom

25 Whitecaps 800-335-2534 wwwwhitecapscom

This photo was taken by our tech Wes Thornton and we really donrsquot know what to say about it other than ldquoNo way am I getting up thererdquo

Enjoy Jessica Addams Barnhill Chimney Company Jessica Addams

36 SWEEPING NOVEMBER 12

ClassifiedsGotta chimney question Sizing Codes Call Royal Edwards Make Royal your tech department CALL NOW 813-982-0219 for on-call tech support Continuing Education special bonus ndash ask how you can get the Friday morning E-Blast for FREE CALL NOW 813-982-0219

GasVent Software for Sizing Chimneys only $195 Call 1-800-648-9523 for more info and visit wwwelitesoftcom to download a free trial version

Chimney Sweep business for sale in the Northern Rocky Mountains of New Mexico Services a large area with three ski resorts in the service area Equipment and signed three year contracts goes with the business Business is well established For pricing and other info please email your questions to ridgeriders1gmailcom

CLASSIFIED ADS FREE FOR NCSG MEMBERSMembers can run one 35 word classified free each year Regularly classified ads are $2word or $1word for NCSG members Classified ads are non-commissionable and must be pre-paid To place a classified ad please contact Megan McMahon at mmcmahonncsgorg or (317) 837-1500

Cut To Fit Refractories

NEWPRODUCT

Having trouble locating that hard to find refractory panel No problem when you use the MC Refractory Inc CUT TO FIT refractory walls Carry them on your truck cuts easily to fit most fireplaces This product is the original Tested to UL127 amp ASTM C133 standards and certified by OMNI Test Laboratories

MC Refractory Inc11435 East Santa Fe Ave Unit B bull Hesperia CA 92345

Call us Toll Free (877) Cut-2-Fit(877) 288-2348

Visit us on the web at wwwmcrefractorycom

CUSTOM PANELS AVAILABLE CALL FOR DETAILSWe also manufacture fire rings and log lighters

Do you Pre-Screen Your EmployeesLABORCHEX a valuable employment background screening service since 1985 offers discounted pricing to all NCSG members There are no set up fees or minimum orders and many results are completed within 24 hours Members will simply complete a few forms via a secure website after the applicant has authorized the screening by signing a release Results will be provided on the website and by email or fax Not only will NCSG members lower turnover costs enhance safety and security and save $$ from day one - all screenings comply with federal laws and regulations bull Lower Turnover Costsbull Reduce Negligent Hiring Issuesbull Maintain Productive Worksitesbull Enhance Safety amp Securitybull Save $$ from Day One For more information on how to take advantage of this benefit go to the ldquoMembers Onlyrdquo section of wwwNCSGorg to access member benefits and discount information

TwittercomDntMoveFirewood

TweetThatsWhatTreeSaid to spread the message

TwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewood

TweetTweetTweetTweetTweetThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid to spread the messageto spread the messageto spread the messageto spread the messageto spread the messageto spread the message

FacebookcomDontMoveFirewood

Join us on Facebook to get up-to-date information and safe burning tips

FacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewood

Join us on Facebook to get up-to-date information and safe burning tips and safe burning tips

TwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewood

FacebookcomDontMoveFirewoodFacebookcomDontMoveFirewood

Spread the word not the pest

org

National Chimney Sweep Guild2155 Commercial DrivePlainfield IN 46168

1210

NEW CUSTOMERS BUY 2 GET 1 FREEQUALITY SERVICE AND THE BEST PRICES YEAR ROUNDSingle Wall 316L 6 x 25 $288Single Wall 316L 6 x 35 $368Smooth Wall 316L 6 x 25 $313Smooth Wall 316L 6 x 35 $403FOR BULK ORDERS AND MORE SIZES

CALL 877234PIPEVisit our website wwwLifetimeChimneySupplycom

Fire Safety Improved Performance Easy and Effective Cleaning Long-term Preservation

WHY DO YOUR CUSTOMERS NEEDA LIFETIME CHIMNEY LINER

Lifetime chimney liners offer the best protection against dangerous

conditions caused by improperly vented appliances misused

wood stoves poor construction and excessive moisture They improve

draft flow are easy to clean and help extend the life of your chimney

FREESHIPPINGWITH YOUR KITPURCHASE

FREESHIPPINGWITH YOUR KITPURCHASE

Page 27: November 2012

NOVEMBER 12 SWEEPING 27

The 2012 ndash 2013 offers are being added daily in the ldquoMembers Onlyrdquo section of the NCSG website at wwwNCSGorg So start checking for these new offers each week These coupons will be good until June 30 2013

Airjet Division of Continental Industries bull Alpha American Company bull Condar Company bull Copperfield Chimney Supply bull Duct Cleanersrsquo Supply bull Dynacote LLC bull Earthcore Industries LLC bull ENERVEX Inc bull Firesafe Industries bull Fireside Distributors bull HY-C

Company bull Lifetime Chimney Supply bull Lindemann Chimney Supply bull Matters of the Hearth bull Meyer Machine amp Equipment bull National Chimney Supply bull Olympia Chimney Supply bull SaverSystems bull Smoktite LLC bull SNEWS ndash The Chimney Sweep News bull

Stove Builder International Inc (SBI) bull Ventech Industries Inc bull Wakefield Brush bull Wohler USA Inc bull Z-Flex

These are just a few of the many offers available to you as a member of the National Chimney Sweep Guild Visit wwwNCSGorg to learn more and to start saving

2012 ndash 2013 SWEEPS ADVANTAGE COUPON PROGRAM

Referral Reward for Non-Profits

Your non-profit can benefit when new NCSG Members mention your organization under Item 2 ldquoWho referred you to the NCSGrdquo on the NCSG membership application or you may send an email to membershipncsgorg and request that NCSG membership information be sent on your behalf to companies who should join Please provide the complete contact information ie name address telephone number and email address if available

Eligible Organizations Non-profit organizations (ie State and Regional Chimney Sweep Guilds HPBA Affiliates)

Referral Reward $100 per New NCSG Voting or Dual Member

Reward Earned Upon receipt of NCSG membership application and payment (full or first installment)

Reward Paid Paid to the organization within 10 business days of receipt of membership application and payment

New Member - Has not been a member of the NCSG for at least two (2) years

Airjet Div of Continental Industries

SAVE UP TO $13150 off Suggested Retail of any 8-inch All Fuel Decorative Chimney

Housing Kits

SAVE UP TO $11150 off Suggested Retail of any 6-inch All Fuel Decorative Chimney

Housing Kits

SAVE UP TO $10850 off Suggested Retail of any B-Vent (Gas) Decorative Chimney

Housing Kits ndash 48rdquo by 17rdquosquare

SAVE UP TO $9150 off Suggested Retail of any B-Vent (Gas) Decorative Chimney

Housing Kits ndash 36rdquo by 17rdquo square

CONDAR COMPANY

SAVE UP TO 4040 OFF Retail for Condar Custom-made Mesh Fireplace Screens for big

and odd size installs

SAVE UP TO $75FREE Design Service on a Condar Custom- Designed Stovepipe

Thermometer

SAVE UP TO ndashSavings Vary FREE shipping and a FREE pair of black screen pulls when you buy Condar Mesh Fireplace Screens (in stock sizes of 16rdquo to 36rdquo height)

Matters of the Hearth

SAVE UP TO $250 $250 off your first Quali-Fyre Purchase

SAVE UP TO $300 FREE shipping on first purchase

SAVE UP TO $250 FREE upgrade to a red firebrick interior

Effective September 1 2012

28 SWEEPING NOVEMBER 12

Congratulations - you all have accomplishments You support your family your employees and their families your vendors and you provide comfort and safety for your customers

So why do I run into far too many business owners who seem to have the ldquoWhat is your business worthrdquo question hanging over them like ominous rain clouds forming on the horizon

Do you feel pressure to increase the value of your business without fully understanding why what to do how to do it and when to do it

You have the opportunity to take your business and your life into any direction you choose So letrsquos start with the why ndash why are you in business today

Do you just love what you do Is your business a place to escape from issues you donrsquot want to deal with Do you need to continue to build wealth for retirement Does your why include consideration for family partners or co-owners or key employees or customers

For most the decision to sell or keep a business in the family is for retirement reasons It could also be to transition into a new business or career change such as a transition into a smaller

less stressful business or consulting role Perhaps you are seeking more diversity or less risk in your assets

Take out a piece of paper and write down your rdquowhysrdquo You may find that this does not take long to complete and can take a load off of your mind

Now what can you do Take a second piece of paper and write down why you would want to pass on or sell your business This is a great exercise to complete

You may uncover concerns about burning out becoming ill or injured lawsuits regulation or a host of other issues that just are not fun to deal with Are these concerns sapping your energy preventing you from making positive contributions to your business

Everyone has this tradeoff ndash life versus business Is giving up your life for your business worth it

At this point it is easy to fall into a pessimistic trap ndash get depressed and stop the process Or worse start blaming other people and become paralyzed in your day to day activities Have others told you that you have been a bit grumpy or tense lately

Business Valuation ndash Why What How When

BY BRIAN NOE CHFCreg CLTC

NOVEMBER 12 SWEEPING 29

Now is the time to take out a third piece of paper and write up a gratitude list What are you grateful for You should easily be able to come up with at least 100 people activities memories accomplishments and the beat goes on

Your gratitude list should enable you to throw the lsquopessimistic whysrsquo out the window and move on to a life you can look forward to

How do you want to live your life after you leave your business What are your financial requirements to achieve your goals This may seem like an arduous task but can be completed in just several hours with the right approach

Wouldnrsquot it be great if you found out you are in a position to lsquoretirersquo or lsquotransitionrsquo to a new endeavor NOW with little effort

The freedom to know what you want to do and what you need to do to fulfill it should give you your emotional time and enthusiasm back to move on to developing and implementing a plan

How to do what you need to do is a set of circumstances that is unique to you We do not have the space here to include even the basics of business and life valuation 101

The recommendation I want to make is to start this process NOW It will only take a few hours to answer the why questions ndash and only several hours more to determine what you need to do to achieve your why

Start the above and you can start to see the day when you your family and important others are finally rewarded for all of your hard work and sacrifice

Let Life Happen ndash Enjoy It

About the Author Brian Noe of MW Financial Group Ltd was a guest speaker at the NCSG 2011 convention held in Hartford CT where he discussed How to Get Out of Business and The Economy and Animal Spirits Brian has a son Eric who served four years in the US Army Eric is ranked first in his class with a degree in Computer Science is working in his field and plans on attending graduate school in 2013 His daughter Kara recently graduated undergraduate school with distinction and is planning to attend graduate school to become a Physiciansrsquo Assistant Brian thoroughly enjoys helping others spend more time with their families and friends while becoming financially successful He can be reached at (860) 606-0834 or Brian_NoeMWFinancialcom

hellip when opportunity calls we answer 1-800-875-8118

wwwcomnetmessagecom

Benefits of Answering Service

Award Winning Telephone Agents

Never Miss A Call

Better Time Management

Appointment Scheduling

Affordable

NCSG Innovation 2013 bull April 4-7 bull Branson MO

Company___________________________________ Address ____________________________________ City State ZIP ________________________________ Phone ______________________________________Fax ________________________________________Email _____________________________________ Check here to opt-in to email from exhibitors

REGISTRANT INFORMATION Please write name as you would like it to appear on your badge Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________ Registration Total $ ___________________

Showboat Branson Belle Tickets ($29each) Qty _______ Cruise Total $ ___________________ 2013 Convention Patch ($3each - Pickup on-site) Qty ________ Patch Total $ ___________________ PROMO CODE ___________________ $ ___________________

Payment Method Check ___________________ Visa MC AmEx

Account __________________________________ Card Security Code _____________ Exp __________Name on Card _______________________________ Signature ___________________________________

PAYMENT INFORMATION

GRAND TOTAL

For Office Use Only O2CR C2F AUTH _______________OrgID ________________ Profile ID ___________________RECrsquoD BY _____________ DATE ______________________

Advanced convention registation closes March 14

STANDARD RATES

Until 1913

11013- 21413

After21413

Primary $499 $549 $599Spouse 299 349 3991st Additional 449 499 5492nd Additional 399 449 4993+ Additional 349 399 449Single Day 279 279 279Banquet Only 89 89 89Tradeshow Only 79 79 79Child banquet tickets are available for kids 12 and under

NCSG MEMBER RATES

Until 1913

11013- 21413

After21413

Primary $399 $449 $499Spouse 199 249 2991st Additional 349 399 4492nd Additional 299 349 3993+ Additional 249 299 349Single Day 179 179 179Banquet Only 69 69 69Tradeshow Only 49 49 49Senior Members $100 $100 $100

MAIL TO National Chimney Sweep Guild 2155 Commercial Drive Plainfield IN 46168

FAX TO (317) 837-5365 CALL (317) 837-1500

REGISTER ONLINE NCSGorginnovationNCSG also accepts direct debit payments

Please contact Candice Bradbury at (317) 837-1500 or cbradburyncsgorg for more information

Cancellations must be made in writing and sent toNCSG 2155 Commercial Drive Plainfield IN 46168

Refund Policy Prior to 1913 90 11013-21413 75 No refunds are available after 21413

Chartered Cruise and Dinner ShowShowboat Branson Belle

-- Additional Registration Required --$29person - Join us aboard the Showboat

Branson Belle on the evening of April 4 for the spectacular ldquoMade in the USArdquo dinner show and a two-hour cruise on Table Rock Lake

No matter how you define success you will find something at NCSG Innovation 2013 that will stretch your imagination test your technical abilities and get that light bulb over your head to appear

From many perspectives one common theme has tied together all of NCSGrsquos convention and trade show events That theme is innovation Innovation is ldquodoing outside of the boxrdquo to make both work and personal lives more comfortable and enjoyable American chimney service businesses must remain on the cutting edge of innovation and our convention is your ticket to a more successful future

About BransonThe NCSG Innovation 2013 Convention and Trade Show will be held at the Chateau on the Lake in Branson Missouri Branson is located 40 miles south of Springfield and nestled in the heart of the Ozark Mountains Southwest Missouri is home of some of the most picturesque and breathtaking natural views in the country Rest assured we realize that we may have a little competition for our attendeesrsquo attention and wersquore working on creative ways to keep them engaged and on the tradeshow floor

About Chateau on the LakeThe Chateau on the Lake Resort Spa amp Convention Center in Branson Missouri is perfect for all kinds of stays Pack up the family - small dog included - and come for a vacation No matter what type of get-away you seek our extraordinary ldquoCastle in the Ozarksrdquo is here for you

Chateau on the Lake in Branson is the only AAA Four-Diamond Lake Resort in Missouri It has complimentary indoor and outdoor parking three amazing res-taurants first class relaxation at Spa Chateau and a full service Marina on Table Rock Lake

Hotel reservations are now being accepted for NCSG Innovation 2013 at Chateau on the Lake in Branson MO Just call 1-888-333-LAKE (5253) and mention that yoursquore with the National Chimney Sweep Guild to lock in rates starting at $129 for a mountain view and $134 for a lake view

NCSG Innovation 2013April 4-7 at Chateau on the Lake in Branson MO

For more info visit wwwNCSGorginnovation

Chartered Cruise and ldquoMade in the USArdquo Dinner Show

Showboat Branson Belle -- Additional $29person Registration Required --

Join fellow sweeps and industry friends for a two-hour chartered dinner cruise aboard the Showboat Branson Belle The eveningrsquos entertainment is a show called Made In The USA featuring Janice Martin the worldrsquos only aerial violinist and the five-member all-male vocal group The ShowMen in a patriotic musical tribute to America NCSG Innovation 2013 attendees and guests can experience this ALL-IN-ONE dinner show and cruise at a significantly discounted rate which has been even further discounted through a generous sponsorship from Olympia Chimney Supply Chartered Cruise and Dinner Show tickets are available for an additional fee ($29person) through the regular registration process

NCSG Innovation 2013 bull April 4-7 bull Branson MO

Company___________________________________ Address ____________________________________ City State ZIP ________________________________ Phone ______________________________________Fax ________________________________________Email _____________________________________ Check here to opt-in to email from exhibitors

REGISTRANT INFORMATION Please write name as you would like it to appear on your badge Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________ Registration Total $ ___________________

Showboat Branson Belle Tickets ($29each) Qty _______ Cruise Total $ ___________________ 2013 Convention Patch ($3each - Pickup on-site) Qty ________ Patch Total $ ___________________ PROMO CODE ___________________ $ ___________________

Payment Method Check ___________________ Visa MC AmEx

Account __________________________________ Card Security Code _____________ Exp __________Name on Card _______________________________ Signature ___________________________________

PAYMENT INFORMATION

GRAND TOTAL

For Office Use Only O2CR C2F AUTH _______________OrgID ________________ Profile ID ___________________RECrsquoD BY _____________ DATE ______________________

Advanced convention registation closes March 14

STANDARD RATES

Until 1913

11013- 21413

After21413

Primary $499 $549 $599Spouse 299 349 3991st Additional 449 499 5492nd Additional 399 449 4993+ Additional 349 399 449Single Day 279 279 279Banquet Only 89 89 89Tradeshow Only 79 79 79Child banquet tickets are available for kids 12 and under

NCSG MEMBER RATES

Until 1913

11013- 21413

After21413

Primary $399 $449 $499Spouse 199 249 2991st Additional 349 399 4492nd Additional 299 349 3993+ Additional 249 299 349Single Day 179 179 179Banquet Only 69 69 69Tradeshow Only 49 49 49Senior Members $100 $100 $100

MAIL TO National Chimney Sweep Guild 2155 Commercial Drive Plainfield IN 46168

FAX TO (317) 837-5365 CALL (317) 837-1500

REGISTER ONLINE NCSGorginnovationNCSG also accepts direct debit payments

Please contact Candice Bradbury at (317) 837-1500 or cbradburyncsgorg for more information

Cancellations must be made in writing and sent toNCSG 2155 Commercial Drive Plainfield IN 46168

Refund Policy Prior to 1913 90 11013-21413 75 No refunds are available after 21413

Chartered Cruise and Dinner ShowShowboat Branson Belle

-- Additional Registration Required --$29person - Join us aboard the Showboat

Branson Belle on the evening of April 4 for the spectacular ldquoMade in the USArdquo dinner show and a two-hour cruise on Table Rock Lake

No matter how you define success you will find something at NCSG Innovation 2013 that will stretch your imagination test your technical abilities and get that light bulb over your head to appear

From many perspectives one common theme has tied together all of NCSGrsquos convention and trade show events That theme is innovation Innovation is ldquodoing outside of the boxrdquo to make both work and personal lives more comfortable and enjoyable American chimney service businesses must remain on the cutting edge of innovation and our convention is your ticket to a more successful future

About BransonThe NCSG Innovation 2013 Convention and Trade Show will be held at the Chateau on the Lake in Branson Missouri Branson is located 40 miles south of Springfield and nestled in the heart of the Ozark Mountains Southwest Missouri is home of some of the most picturesque and breathtaking natural views in the country Rest assured we realize that we may have a little competition for our attendeesrsquo attention and wersquore working on creative ways to keep them engaged and on the tradeshow floor

About Chateau on the LakeThe Chateau on the Lake Resort Spa amp Convention Center in Branson Missouri is perfect for all kinds of stays Pack up the family - small dog included - and come for a vacation No matter what type of get-away you seek our extraordinary ldquoCastle in the Ozarksrdquo is here for you

Chateau on the Lake in Branson is the only AAA Four-Diamond Lake Resort in Missouri It has complimentary indoor and outdoor parking three amazing res-taurants first class relaxation at Spa Chateau and a full service Marina on Table Rock Lake

Hotel reservations are now being accepted for NCSG Innovation 2013 at Chateau on the Lake in Branson MO Just call 1-888-333-LAKE (5253) and mention that yoursquore with the National Chimney Sweep Guild to lock in rates starting at $129 for a mountain view and $134 for a lake view

NCSG Innovation 2013April 4-7 at Chateau on the Lake in Branson MO

For more info visit wwwNCSGorginnovation

Chartered Cruise and ldquoMade in the USArdquo Dinner Show

Showboat Branson Belle -- Additional $29person Registration Required --

Join fellow sweeps and industry friends for a two-hour chartered dinner cruise aboard the Showboat Branson Belle The eveningrsquos entertainment is a show called Made In The USA featuring Janice Martin the worldrsquos only aerial violinist and the five-member all-male vocal group The ShowMen in a patriotic musical tribute to America NCSG Innovation 2013 attendees and guests can experience this ALL-IN-ONE dinner show and cruise at a significantly discounted rate which has been even further discounted through a generous sponsorship from Olympia Chimney Supply Chartered Cruise and Dinner Show tickets are available for an additional fee ($29person) through the regular registration process

November 19-23 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

November 26-30 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 3-7 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 10-14 2012CSIA (online) - Chimney Physics

Dates amp Events

Please send notice of your events

for NCSG Dates amp Events listings at

mmcmahonncsgorg for inclusion here

in weekly posts to the discussion list

and online at wwwNCSGorgdates The

event must be considered educational or

informative for the industry (sales events

and open houses will not be listed)

- CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 14-19 2012AHIT Home Inspection Training CSIA Technology Center For more information please contact jhuebnerahitcom

December 17-21 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 24-28 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 31- January 4 2013CSIA (online) - Chimney Physics

- CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

January 7-11 2013CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

January 14-18 2013CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician

AND AS ALWAYS

uuml Direct Vent Pro uuml Pellet Vent Prouuml Class ADuraTech

bull Same Day Shipment bull 16 Toll Free Lines To Assist You bullbull Proud Supplier Member To The NCSG bull

Serving Sweeps for 35+ Years

LARGEST INVENTORY

LOWEST PRICES

HEADQUARTERS

Itrsquos In Stock

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Class ADuraTech

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Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ Years

Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ Years

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Serving Sweeps for 35+ Years

32 SWEEPING NOVEMBER 12

NOVEMBER 12 SWEEPING 33

otivation Everybody wants it Just about

everything we do is affected by it Itrsquos a billion

dollar industry studied and preached by many

but truly understood and embraced by few I

myself subscribe to all sorts of blogs and article feeds related to

the topic When I go conferences I love to hear a good motivational

speaker But what truly motivates us

Irsquom guessing the answer to that question varies for all of us

Deciding what to have for dinner may be motivated by our desire

to lose weight our budget or maybe simply some food we saw on

TV Making the decision to attend a business conference may be

motivated by the speakers the topics the location or the cost Even

reading this magazine is a motivated behavior

So during this time of year when many sweeps seem to be motivated

by trying to keep up with the relative seasonal high pace of business

I decided to do a little research Not surprisingly there is no shortage

of information out there on the topic but I did run across a couple

of things that caught my attention and I thought were worthwhile to

pass along

One article in particular was written by a small business

entrepreneur (which is the first key to catching my attention) and

business coach Nancy Wurtzel She talks about both external and

internal forces that impact our motivation and the role they play in

our everyday business decisions and she encourages us to take the

time to examine those factors for each of us that truly and uniquely

make us tick

Specifically Wurtzel offers seven factors to motivate the motivational

thought process Inspiration goals networking self-reward exercise

organization and of course external stimulation from motivational

speakers and authors

What is your inspiration What are you truly interested in and

inspired by Whatever it is itrsquos critical to getting and staying

motivated If yoursquore note interested in your business you canrsquot

expect to stay motivated to succeed in it for the long term On the

other hand if you are excited about what you are doing you will be

persistent even when challenged and your energy and intensity will

help you thrive

Are you setting goals Short and long-term goal setting is vital for any

business owner This is hardly business savvy news but itrsquos amazing

how many small businesses donrsquot do this in a measurable way And

many of those that do forget to go back and review their goals to see

where they are and adjust as needed How could you possibly be

motivated if you are unsure about the direction and progress of your

company

Network whenever you can with peers and other small business

owners The isolation of working alone can be one of the most

difficult parts of entrepreneurship or frankly being the boss in any

BY MARK MCSWEENEY CAEEXECUTIVE DIRECTOR

Perspective

Worthwhile Motivation

ldquoMotivation is one of the most powerful driving forces in the workplace It can mean the difference between tremendous success and failurerdquo ndash Nancy Wurtzel

M

34 SWEEPING NOVEMBER 12

organization Gaining support from others is motivating Itrsquos hard to

move mountains by yourself However building off the energy and

inspiration of others who are in similar positions those mountains

can become merely small hills just waiting to be traveled By all

means network with other sweeps but donrsquot limit it to that Even

when businesses are not related there is a lot of common ground

between small businesses and plenty of opportunities to work

together

Reward yourself You know how hard you work Even when

you work smart you still tend to work hard Itrsquos human nature

particularly for the entrepreneurial mind But all work and no play

can be a big mistake Motivation will drop quickly of you never take

time away from the work you are doing So plan frequent rewards

for yourself They donrsquot have to be huge getaways though every once

in a while thatrsquos a good idea too And in between the rewards when

you have the inevitable bad day deal with it learn what you can

from it and then put it behind you The great Emerson said ldquoFinish

each day and be done with it You have done what you could Some

blunders and absurdities have crept in forget them as soon as you

can Tomorrow is a new day You shall begin it serenely and with too

high a spirit to be encumbered with your old nonsenserdquo

Take care of yourself Wersquove all heard that there is a powerful

connection between the mind and the body When we get busy

itrsquos easy to begin to neglect on or the other Exercise and cut back

on some of the unhealthy foods (note I didnrsquot say get rid of them

entirely that may be part of your self-reward) Exercise breaks donrsquot

have to be huge blocks of time and you donrsquot need to spend money

joining a gym or hiring a personal trainer if thatrsquos not what yoursquore

into But do something It will make you feel better and doing that

can help keep your mind fresh

Get organized Okay for those of you who have seen my desk you

know paper management is not my forte While I do keep myself

organized in other ways every once in a while I need to set aside

time to tackle the stacks and clean my desk off so that I can start

fresh I always feel better afterward Beyond the paper take a look

at opportunities to really get organized by creating business systems

that will help you streamline your operations and once you do the

ongoing challenge is to keep yourself on track by maintaining these

systems If you canrsquot do it on your own donrsquot be afraid to bring in

someone who can help you another great benefit of networking

Keep yourself motivated There is no shortage of motivational ideas

and materials out there for the taking Itrsquos hard to go through a

day without being exposed to books CDs blogs seminars videos

and more There are even apps for your smart phone So who do

you trust Who do you listen to How do you get through all the

motivational clutter out there and actually find someone who can

get you fired up about working and improving your business If you

have a business mentor get suggestions from him or her If yoursquore

networking with other small business

owners ask them what has worked

for them If they are in the same boat

you are maybe you can experiment

together

Jim Rohn says that life is worthwhile

when you learn try stay and care

Constantly challenge yourself to learn

what you can do to keep on top of

your game mentally and physically

Try your best to make a difference in

your life even when at first you donrsquot

succeed Stay in the game that you have

committed to play and see it through

And care about what you are doing

who you are doing it with and who

you are doing it for Do these things

with a passion and motivation is sure

to follow

Until next time I continue to wish you

every success

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Featuring

Visit wwwchim-prolinercom for more detailsbull 2000 Industrial Ave bull Sioux Falls SD 57104

1-800-582-1392

NOVEMBER 12 SWEEPING 35

Display Ad Index

Darwin Awards

Have you snapped a photo of a peculiar chimney in your area that made you shake your head in disbelief

Send it to Melissa Heeke at mheekencsgorg for publication in Sweeping Or mail it to NCSG 2155 Commercial Drive Plainfield IN 46168

Page Advertiser Phone Email or Website Address

34 Ahrens Chimney Technique 800-582-1392 ahrenschimneyqwestofficenet

21-24 Chimney Safety Institute of America 317-837-5362 wwwCSIAorg

17 Cobra Chimney Caps 888-463-0636 salescobrachimneycom

29 Communications Network Inc 800-875-8118 tkempercomnetmessagecom

19 Copperfield 800-247-3305 wwwcopperfieldcom

6 ENERVEX Inc 800-255-2923 infochimneyfanscom

15 Firesafe Industries Inc 800-545-6607 wwwfiresafeinccom

18 Hose Master 800-221-2319 bobdanielshosemastercom

10 ICP 508-695-7000 wwwchimneycapscom

BC Lifetime Chimney Supply LLC 877-234-7473 wwwlifetimechimneysupplycom

7 Lindemann Chimney Company 800-722-7230 wwwlindemannchimneycom

34 MC Refractory 760-956-1884 wwwmcrefractorycom

8 Meyer Machine amp Equipment 800-728-3828 wwwmeyermachinecom

4 National Chimney Supply 800-897-8481 wwwnationalchimneysupplycom

11 New England Chimney Supply 888-900-8106 wwwNECS-BEST-FLEXcom

5 Olympia Chimney Supply 800-569-1425 wwwolympiachimneycom

13 Sand Hill Wholesale 800-258-5496 wwwsandhillwholesalecom

3 Smoktite 866-439-0069 wwwsmoktitecom

32 Sweeprsquos Choice 866-880-3473 infosweepsamericacom

9 Thermocrete 866-439-0069 wwwthermocreteusacom

25 Whitecaps 800-335-2534 wwwwhitecapscom

This photo was taken by our tech Wes Thornton and we really donrsquot know what to say about it other than ldquoNo way am I getting up thererdquo

Enjoy Jessica Addams Barnhill Chimney Company Jessica Addams

36 SWEEPING NOVEMBER 12

ClassifiedsGotta chimney question Sizing Codes Call Royal Edwards Make Royal your tech department CALL NOW 813-982-0219 for on-call tech support Continuing Education special bonus ndash ask how you can get the Friday morning E-Blast for FREE CALL NOW 813-982-0219

GasVent Software for Sizing Chimneys only $195 Call 1-800-648-9523 for more info and visit wwwelitesoftcom to download a free trial version

Chimney Sweep business for sale in the Northern Rocky Mountains of New Mexico Services a large area with three ski resorts in the service area Equipment and signed three year contracts goes with the business Business is well established For pricing and other info please email your questions to ridgeriders1gmailcom

CLASSIFIED ADS FREE FOR NCSG MEMBERSMembers can run one 35 word classified free each year Regularly classified ads are $2word or $1word for NCSG members Classified ads are non-commissionable and must be pre-paid To place a classified ad please contact Megan McMahon at mmcmahonncsgorg or (317) 837-1500

Cut To Fit Refractories

NEWPRODUCT

Having trouble locating that hard to find refractory panel No problem when you use the MC Refractory Inc CUT TO FIT refractory walls Carry them on your truck cuts easily to fit most fireplaces This product is the original Tested to UL127 amp ASTM C133 standards and certified by OMNI Test Laboratories

MC Refractory Inc11435 East Santa Fe Ave Unit B bull Hesperia CA 92345

Call us Toll Free (877) Cut-2-Fit(877) 288-2348

Visit us on the web at wwwmcrefractorycom

CUSTOM PANELS AVAILABLE CALL FOR DETAILSWe also manufacture fire rings and log lighters

Do you Pre-Screen Your EmployeesLABORCHEX a valuable employment background screening service since 1985 offers discounted pricing to all NCSG members There are no set up fees or minimum orders and many results are completed within 24 hours Members will simply complete a few forms via a secure website after the applicant has authorized the screening by signing a release Results will be provided on the website and by email or fax Not only will NCSG members lower turnover costs enhance safety and security and save $$ from day one - all screenings comply with federal laws and regulations bull Lower Turnover Costsbull Reduce Negligent Hiring Issuesbull Maintain Productive Worksitesbull Enhance Safety amp Securitybull Save $$ from Day One For more information on how to take advantage of this benefit go to the ldquoMembers Onlyrdquo section of wwwNCSGorg to access member benefits and discount information

TwittercomDntMoveFirewood

TweetThatsWhatTreeSaid to spread the message

TwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewood

TweetTweetTweetTweetTweetThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid to spread the messageto spread the messageto spread the messageto spread the messageto spread the messageto spread the message

FacebookcomDontMoveFirewood

Join us on Facebook to get up-to-date information and safe burning tips

FacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewood

Join us on Facebook to get up-to-date information and safe burning tips and safe burning tips

TwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewood

FacebookcomDontMoveFirewoodFacebookcomDontMoveFirewood

Spread the word not the pest

org

National Chimney Sweep Guild2155 Commercial DrivePlainfield IN 46168

1210

NEW CUSTOMERS BUY 2 GET 1 FREEQUALITY SERVICE AND THE BEST PRICES YEAR ROUNDSingle Wall 316L 6 x 25 $288Single Wall 316L 6 x 35 $368Smooth Wall 316L 6 x 25 $313Smooth Wall 316L 6 x 35 $403FOR BULK ORDERS AND MORE SIZES

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FREESHIPPINGWITH YOUR KITPURCHASE

FREESHIPPINGWITH YOUR KITPURCHASE

Page 28: November 2012

28 SWEEPING NOVEMBER 12

Congratulations - you all have accomplishments You support your family your employees and their families your vendors and you provide comfort and safety for your customers

So why do I run into far too many business owners who seem to have the ldquoWhat is your business worthrdquo question hanging over them like ominous rain clouds forming on the horizon

Do you feel pressure to increase the value of your business without fully understanding why what to do how to do it and when to do it

You have the opportunity to take your business and your life into any direction you choose So letrsquos start with the why ndash why are you in business today

Do you just love what you do Is your business a place to escape from issues you donrsquot want to deal with Do you need to continue to build wealth for retirement Does your why include consideration for family partners or co-owners or key employees or customers

For most the decision to sell or keep a business in the family is for retirement reasons It could also be to transition into a new business or career change such as a transition into a smaller

less stressful business or consulting role Perhaps you are seeking more diversity or less risk in your assets

Take out a piece of paper and write down your rdquowhysrdquo You may find that this does not take long to complete and can take a load off of your mind

Now what can you do Take a second piece of paper and write down why you would want to pass on or sell your business This is a great exercise to complete

You may uncover concerns about burning out becoming ill or injured lawsuits regulation or a host of other issues that just are not fun to deal with Are these concerns sapping your energy preventing you from making positive contributions to your business

Everyone has this tradeoff ndash life versus business Is giving up your life for your business worth it

At this point it is easy to fall into a pessimistic trap ndash get depressed and stop the process Or worse start blaming other people and become paralyzed in your day to day activities Have others told you that you have been a bit grumpy or tense lately

Business Valuation ndash Why What How When

BY BRIAN NOE CHFCreg CLTC

NOVEMBER 12 SWEEPING 29

Now is the time to take out a third piece of paper and write up a gratitude list What are you grateful for You should easily be able to come up with at least 100 people activities memories accomplishments and the beat goes on

Your gratitude list should enable you to throw the lsquopessimistic whysrsquo out the window and move on to a life you can look forward to

How do you want to live your life after you leave your business What are your financial requirements to achieve your goals This may seem like an arduous task but can be completed in just several hours with the right approach

Wouldnrsquot it be great if you found out you are in a position to lsquoretirersquo or lsquotransitionrsquo to a new endeavor NOW with little effort

The freedom to know what you want to do and what you need to do to fulfill it should give you your emotional time and enthusiasm back to move on to developing and implementing a plan

How to do what you need to do is a set of circumstances that is unique to you We do not have the space here to include even the basics of business and life valuation 101

The recommendation I want to make is to start this process NOW It will only take a few hours to answer the why questions ndash and only several hours more to determine what you need to do to achieve your why

Start the above and you can start to see the day when you your family and important others are finally rewarded for all of your hard work and sacrifice

Let Life Happen ndash Enjoy It

About the Author Brian Noe of MW Financial Group Ltd was a guest speaker at the NCSG 2011 convention held in Hartford CT where he discussed How to Get Out of Business and The Economy and Animal Spirits Brian has a son Eric who served four years in the US Army Eric is ranked first in his class with a degree in Computer Science is working in his field and plans on attending graduate school in 2013 His daughter Kara recently graduated undergraduate school with distinction and is planning to attend graduate school to become a Physiciansrsquo Assistant Brian thoroughly enjoys helping others spend more time with their families and friends while becoming financially successful He can be reached at (860) 606-0834 or Brian_NoeMWFinancialcom

hellip when opportunity calls we answer 1-800-875-8118

wwwcomnetmessagecom

Benefits of Answering Service

Award Winning Telephone Agents

Never Miss A Call

Better Time Management

Appointment Scheduling

Affordable

NCSG Innovation 2013 bull April 4-7 bull Branson MO

Company___________________________________ Address ____________________________________ City State ZIP ________________________________ Phone ______________________________________Fax ________________________________________Email _____________________________________ Check here to opt-in to email from exhibitors

REGISTRANT INFORMATION Please write name as you would like it to appear on your badge Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________ Registration Total $ ___________________

Showboat Branson Belle Tickets ($29each) Qty _______ Cruise Total $ ___________________ 2013 Convention Patch ($3each - Pickup on-site) Qty ________ Patch Total $ ___________________ PROMO CODE ___________________ $ ___________________

Payment Method Check ___________________ Visa MC AmEx

Account __________________________________ Card Security Code _____________ Exp __________Name on Card _______________________________ Signature ___________________________________

PAYMENT INFORMATION

GRAND TOTAL

For Office Use Only O2CR C2F AUTH _______________OrgID ________________ Profile ID ___________________RECrsquoD BY _____________ DATE ______________________

Advanced convention registation closes March 14

STANDARD RATES

Until 1913

11013- 21413

After21413

Primary $499 $549 $599Spouse 299 349 3991st Additional 449 499 5492nd Additional 399 449 4993+ Additional 349 399 449Single Day 279 279 279Banquet Only 89 89 89Tradeshow Only 79 79 79Child banquet tickets are available for kids 12 and under

NCSG MEMBER RATES

Until 1913

11013- 21413

After21413

Primary $399 $449 $499Spouse 199 249 2991st Additional 349 399 4492nd Additional 299 349 3993+ Additional 249 299 349Single Day 179 179 179Banquet Only 69 69 69Tradeshow Only 49 49 49Senior Members $100 $100 $100

MAIL TO National Chimney Sweep Guild 2155 Commercial Drive Plainfield IN 46168

FAX TO (317) 837-5365 CALL (317) 837-1500

REGISTER ONLINE NCSGorginnovationNCSG also accepts direct debit payments

Please contact Candice Bradbury at (317) 837-1500 or cbradburyncsgorg for more information

Cancellations must be made in writing and sent toNCSG 2155 Commercial Drive Plainfield IN 46168

Refund Policy Prior to 1913 90 11013-21413 75 No refunds are available after 21413

Chartered Cruise and Dinner ShowShowboat Branson Belle

-- Additional Registration Required --$29person - Join us aboard the Showboat

Branson Belle on the evening of April 4 for the spectacular ldquoMade in the USArdquo dinner show and a two-hour cruise on Table Rock Lake

No matter how you define success you will find something at NCSG Innovation 2013 that will stretch your imagination test your technical abilities and get that light bulb over your head to appear

From many perspectives one common theme has tied together all of NCSGrsquos convention and trade show events That theme is innovation Innovation is ldquodoing outside of the boxrdquo to make both work and personal lives more comfortable and enjoyable American chimney service businesses must remain on the cutting edge of innovation and our convention is your ticket to a more successful future

About BransonThe NCSG Innovation 2013 Convention and Trade Show will be held at the Chateau on the Lake in Branson Missouri Branson is located 40 miles south of Springfield and nestled in the heart of the Ozark Mountains Southwest Missouri is home of some of the most picturesque and breathtaking natural views in the country Rest assured we realize that we may have a little competition for our attendeesrsquo attention and wersquore working on creative ways to keep them engaged and on the tradeshow floor

About Chateau on the LakeThe Chateau on the Lake Resort Spa amp Convention Center in Branson Missouri is perfect for all kinds of stays Pack up the family - small dog included - and come for a vacation No matter what type of get-away you seek our extraordinary ldquoCastle in the Ozarksrdquo is here for you

Chateau on the Lake in Branson is the only AAA Four-Diamond Lake Resort in Missouri It has complimentary indoor and outdoor parking three amazing res-taurants first class relaxation at Spa Chateau and a full service Marina on Table Rock Lake

Hotel reservations are now being accepted for NCSG Innovation 2013 at Chateau on the Lake in Branson MO Just call 1-888-333-LAKE (5253) and mention that yoursquore with the National Chimney Sweep Guild to lock in rates starting at $129 for a mountain view and $134 for a lake view

NCSG Innovation 2013April 4-7 at Chateau on the Lake in Branson MO

For more info visit wwwNCSGorginnovation

Chartered Cruise and ldquoMade in the USArdquo Dinner Show

Showboat Branson Belle -- Additional $29person Registration Required --

Join fellow sweeps and industry friends for a two-hour chartered dinner cruise aboard the Showboat Branson Belle The eveningrsquos entertainment is a show called Made In The USA featuring Janice Martin the worldrsquos only aerial violinist and the five-member all-male vocal group The ShowMen in a patriotic musical tribute to America NCSG Innovation 2013 attendees and guests can experience this ALL-IN-ONE dinner show and cruise at a significantly discounted rate which has been even further discounted through a generous sponsorship from Olympia Chimney Supply Chartered Cruise and Dinner Show tickets are available for an additional fee ($29person) through the regular registration process

NCSG Innovation 2013 bull April 4-7 bull Branson MO

Company___________________________________ Address ____________________________________ City State ZIP ________________________________ Phone ______________________________________Fax ________________________________________Email _____________________________________ Check here to opt-in to email from exhibitors

REGISTRANT INFORMATION Please write name as you would like it to appear on your badge Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________ Registration Total $ ___________________

Showboat Branson Belle Tickets ($29each) Qty _______ Cruise Total $ ___________________ 2013 Convention Patch ($3each - Pickup on-site) Qty ________ Patch Total $ ___________________ PROMO CODE ___________________ $ ___________________

Payment Method Check ___________________ Visa MC AmEx

Account __________________________________ Card Security Code _____________ Exp __________Name on Card _______________________________ Signature ___________________________________

PAYMENT INFORMATION

GRAND TOTAL

For Office Use Only O2CR C2F AUTH _______________OrgID ________________ Profile ID ___________________RECrsquoD BY _____________ DATE ______________________

Advanced convention registation closes March 14

STANDARD RATES

Until 1913

11013- 21413

After21413

Primary $499 $549 $599Spouse 299 349 3991st Additional 449 499 5492nd Additional 399 449 4993+ Additional 349 399 449Single Day 279 279 279Banquet Only 89 89 89Tradeshow Only 79 79 79Child banquet tickets are available for kids 12 and under

NCSG MEMBER RATES

Until 1913

11013- 21413

After21413

Primary $399 $449 $499Spouse 199 249 2991st Additional 349 399 4492nd Additional 299 349 3993+ Additional 249 299 349Single Day 179 179 179Banquet Only 69 69 69Tradeshow Only 49 49 49Senior Members $100 $100 $100

MAIL TO National Chimney Sweep Guild 2155 Commercial Drive Plainfield IN 46168

FAX TO (317) 837-5365 CALL (317) 837-1500

REGISTER ONLINE NCSGorginnovationNCSG also accepts direct debit payments

Please contact Candice Bradbury at (317) 837-1500 or cbradburyncsgorg for more information

Cancellations must be made in writing and sent toNCSG 2155 Commercial Drive Plainfield IN 46168

Refund Policy Prior to 1913 90 11013-21413 75 No refunds are available after 21413

Chartered Cruise and Dinner ShowShowboat Branson Belle

-- Additional Registration Required --$29person - Join us aboard the Showboat

Branson Belle on the evening of April 4 for the spectacular ldquoMade in the USArdquo dinner show and a two-hour cruise on Table Rock Lake

No matter how you define success you will find something at NCSG Innovation 2013 that will stretch your imagination test your technical abilities and get that light bulb over your head to appear

From many perspectives one common theme has tied together all of NCSGrsquos convention and trade show events That theme is innovation Innovation is ldquodoing outside of the boxrdquo to make both work and personal lives more comfortable and enjoyable American chimney service businesses must remain on the cutting edge of innovation and our convention is your ticket to a more successful future

About BransonThe NCSG Innovation 2013 Convention and Trade Show will be held at the Chateau on the Lake in Branson Missouri Branson is located 40 miles south of Springfield and nestled in the heart of the Ozark Mountains Southwest Missouri is home of some of the most picturesque and breathtaking natural views in the country Rest assured we realize that we may have a little competition for our attendeesrsquo attention and wersquore working on creative ways to keep them engaged and on the tradeshow floor

About Chateau on the LakeThe Chateau on the Lake Resort Spa amp Convention Center in Branson Missouri is perfect for all kinds of stays Pack up the family - small dog included - and come for a vacation No matter what type of get-away you seek our extraordinary ldquoCastle in the Ozarksrdquo is here for you

Chateau on the Lake in Branson is the only AAA Four-Diamond Lake Resort in Missouri It has complimentary indoor and outdoor parking three amazing res-taurants first class relaxation at Spa Chateau and a full service Marina on Table Rock Lake

Hotel reservations are now being accepted for NCSG Innovation 2013 at Chateau on the Lake in Branson MO Just call 1-888-333-LAKE (5253) and mention that yoursquore with the National Chimney Sweep Guild to lock in rates starting at $129 for a mountain view and $134 for a lake view

NCSG Innovation 2013April 4-7 at Chateau on the Lake in Branson MO

For more info visit wwwNCSGorginnovation

Chartered Cruise and ldquoMade in the USArdquo Dinner Show

Showboat Branson Belle -- Additional $29person Registration Required --

Join fellow sweeps and industry friends for a two-hour chartered dinner cruise aboard the Showboat Branson Belle The eveningrsquos entertainment is a show called Made In The USA featuring Janice Martin the worldrsquos only aerial violinist and the five-member all-male vocal group The ShowMen in a patriotic musical tribute to America NCSG Innovation 2013 attendees and guests can experience this ALL-IN-ONE dinner show and cruise at a significantly discounted rate which has been even further discounted through a generous sponsorship from Olympia Chimney Supply Chartered Cruise and Dinner Show tickets are available for an additional fee ($29person) through the regular registration process

November 19-23 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

November 26-30 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 3-7 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 10-14 2012CSIA (online) - Chimney Physics

Dates amp Events

Please send notice of your events

for NCSG Dates amp Events listings at

mmcmahonncsgorg for inclusion here

in weekly posts to the discussion list

and online at wwwNCSGorgdates The

event must be considered educational or

informative for the industry (sales events

and open houses will not be listed)

- CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 14-19 2012AHIT Home Inspection Training CSIA Technology Center For more information please contact jhuebnerahitcom

December 17-21 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 24-28 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 31- January 4 2013CSIA (online) - Chimney Physics

- CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

January 7-11 2013CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

January 14-18 2013CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician

AND AS ALWAYS

uuml Direct Vent Pro uuml Pellet Vent Prouuml Class ADuraTech

bull Same Day Shipment bull 16 Toll Free Lines To Assist You bullbull Proud Supplier Member To The NCSG bull

Serving Sweeps for 35+ Years

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LOWEST PRICES

HEADQUARTERS

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32 SWEEPING NOVEMBER 12

NOVEMBER 12 SWEEPING 33

otivation Everybody wants it Just about

everything we do is affected by it Itrsquos a billion

dollar industry studied and preached by many

but truly understood and embraced by few I

myself subscribe to all sorts of blogs and article feeds related to

the topic When I go conferences I love to hear a good motivational

speaker But what truly motivates us

Irsquom guessing the answer to that question varies for all of us

Deciding what to have for dinner may be motivated by our desire

to lose weight our budget or maybe simply some food we saw on

TV Making the decision to attend a business conference may be

motivated by the speakers the topics the location or the cost Even

reading this magazine is a motivated behavior

So during this time of year when many sweeps seem to be motivated

by trying to keep up with the relative seasonal high pace of business

I decided to do a little research Not surprisingly there is no shortage

of information out there on the topic but I did run across a couple

of things that caught my attention and I thought were worthwhile to

pass along

One article in particular was written by a small business

entrepreneur (which is the first key to catching my attention) and

business coach Nancy Wurtzel She talks about both external and

internal forces that impact our motivation and the role they play in

our everyday business decisions and she encourages us to take the

time to examine those factors for each of us that truly and uniquely

make us tick

Specifically Wurtzel offers seven factors to motivate the motivational

thought process Inspiration goals networking self-reward exercise

organization and of course external stimulation from motivational

speakers and authors

What is your inspiration What are you truly interested in and

inspired by Whatever it is itrsquos critical to getting and staying

motivated If yoursquore note interested in your business you canrsquot

expect to stay motivated to succeed in it for the long term On the

other hand if you are excited about what you are doing you will be

persistent even when challenged and your energy and intensity will

help you thrive

Are you setting goals Short and long-term goal setting is vital for any

business owner This is hardly business savvy news but itrsquos amazing

how many small businesses donrsquot do this in a measurable way And

many of those that do forget to go back and review their goals to see

where they are and adjust as needed How could you possibly be

motivated if you are unsure about the direction and progress of your

company

Network whenever you can with peers and other small business

owners The isolation of working alone can be one of the most

difficult parts of entrepreneurship or frankly being the boss in any

BY MARK MCSWEENEY CAEEXECUTIVE DIRECTOR

Perspective

Worthwhile Motivation

ldquoMotivation is one of the most powerful driving forces in the workplace It can mean the difference between tremendous success and failurerdquo ndash Nancy Wurtzel

M

34 SWEEPING NOVEMBER 12

organization Gaining support from others is motivating Itrsquos hard to

move mountains by yourself However building off the energy and

inspiration of others who are in similar positions those mountains

can become merely small hills just waiting to be traveled By all

means network with other sweeps but donrsquot limit it to that Even

when businesses are not related there is a lot of common ground

between small businesses and plenty of opportunities to work

together

Reward yourself You know how hard you work Even when

you work smart you still tend to work hard Itrsquos human nature

particularly for the entrepreneurial mind But all work and no play

can be a big mistake Motivation will drop quickly of you never take

time away from the work you are doing So plan frequent rewards

for yourself They donrsquot have to be huge getaways though every once

in a while thatrsquos a good idea too And in between the rewards when

you have the inevitable bad day deal with it learn what you can

from it and then put it behind you The great Emerson said ldquoFinish

each day and be done with it You have done what you could Some

blunders and absurdities have crept in forget them as soon as you

can Tomorrow is a new day You shall begin it serenely and with too

high a spirit to be encumbered with your old nonsenserdquo

Take care of yourself Wersquove all heard that there is a powerful

connection between the mind and the body When we get busy

itrsquos easy to begin to neglect on or the other Exercise and cut back

on some of the unhealthy foods (note I didnrsquot say get rid of them

entirely that may be part of your self-reward) Exercise breaks donrsquot

have to be huge blocks of time and you donrsquot need to spend money

joining a gym or hiring a personal trainer if thatrsquos not what yoursquore

into But do something It will make you feel better and doing that

can help keep your mind fresh

Get organized Okay for those of you who have seen my desk you

know paper management is not my forte While I do keep myself

organized in other ways every once in a while I need to set aside

time to tackle the stacks and clean my desk off so that I can start

fresh I always feel better afterward Beyond the paper take a look

at opportunities to really get organized by creating business systems

that will help you streamline your operations and once you do the

ongoing challenge is to keep yourself on track by maintaining these

systems If you canrsquot do it on your own donrsquot be afraid to bring in

someone who can help you another great benefit of networking

Keep yourself motivated There is no shortage of motivational ideas

and materials out there for the taking Itrsquos hard to go through a

day without being exposed to books CDs blogs seminars videos

and more There are even apps for your smart phone So who do

you trust Who do you listen to How do you get through all the

motivational clutter out there and actually find someone who can

get you fired up about working and improving your business If you

have a business mentor get suggestions from him or her If yoursquore

networking with other small business

owners ask them what has worked

for them If they are in the same boat

you are maybe you can experiment

together

Jim Rohn says that life is worthwhile

when you learn try stay and care

Constantly challenge yourself to learn

what you can do to keep on top of

your game mentally and physically

Try your best to make a difference in

your life even when at first you donrsquot

succeed Stay in the game that you have

committed to play and see it through

And care about what you are doing

who you are doing it with and who

you are doing it for Do these things

with a passion and motivation is sure

to follow

Until next time I continue to wish you

every success

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Featuring

Visit wwwchim-prolinercom for more detailsbull 2000 Industrial Ave bull Sioux Falls SD 57104

1-800-582-1392

NOVEMBER 12 SWEEPING 35

Display Ad Index

Darwin Awards

Have you snapped a photo of a peculiar chimney in your area that made you shake your head in disbelief

Send it to Melissa Heeke at mheekencsgorg for publication in Sweeping Or mail it to NCSG 2155 Commercial Drive Plainfield IN 46168

Page Advertiser Phone Email or Website Address

34 Ahrens Chimney Technique 800-582-1392 ahrenschimneyqwestofficenet

21-24 Chimney Safety Institute of America 317-837-5362 wwwCSIAorg

17 Cobra Chimney Caps 888-463-0636 salescobrachimneycom

29 Communications Network Inc 800-875-8118 tkempercomnetmessagecom

19 Copperfield 800-247-3305 wwwcopperfieldcom

6 ENERVEX Inc 800-255-2923 infochimneyfanscom

15 Firesafe Industries Inc 800-545-6607 wwwfiresafeinccom

18 Hose Master 800-221-2319 bobdanielshosemastercom

10 ICP 508-695-7000 wwwchimneycapscom

BC Lifetime Chimney Supply LLC 877-234-7473 wwwlifetimechimneysupplycom

7 Lindemann Chimney Company 800-722-7230 wwwlindemannchimneycom

34 MC Refractory 760-956-1884 wwwmcrefractorycom

8 Meyer Machine amp Equipment 800-728-3828 wwwmeyermachinecom

4 National Chimney Supply 800-897-8481 wwwnationalchimneysupplycom

11 New England Chimney Supply 888-900-8106 wwwNECS-BEST-FLEXcom

5 Olympia Chimney Supply 800-569-1425 wwwolympiachimneycom

13 Sand Hill Wholesale 800-258-5496 wwwsandhillwholesalecom

3 Smoktite 866-439-0069 wwwsmoktitecom

32 Sweeprsquos Choice 866-880-3473 infosweepsamericacom

9 Thermocrete 866-439-0069 wwwthermocreteusacom

25 Whitecaps 800-335-2534 wwwwhitecapscom

This photo was taken by our tech Wes Thornton and we really donrsquot know what to say about it other than ldquoNo way am I getting up thererdquo

Enjoy Jessica Addams Barnhill Chimney Company Jessica Addams

36 SWEEPING NOVEMBER 12

ClassifiedsGotta chimney question Sizing Codes Call Royal Edwards Make Royal your tech department CALL NOW 813-982-0219 for on-call tech support Continuing Education special bonus ndash ask how you can get the Friday morning E-Blast for FREE CALL NOW 813-982-0219

GasVent Software for Sizing Chimneys only $195 Call 1-800-648-9523 for more info and visit wwwelitesoftcom to download a free trial version

Chimney Sweep business for sale in the Northern Rocky Mountains of New Mexico Services a large area with three ski resorts in the service area Equipment and signed three year contracts goes with the business Business is well established For pricing and other info please email your questions to ridgeriders1gmailcom

CLASSIFIED ADS FREE FOR NCSG MEMBERSMembers can run one 35 word classified free each year Regularly classified ads are $2word or $1word for NCSG members Classified ads are non-commissionable and must be pre-paid To place a classified ad please contact Megan McMahon at mmcmahonncsgorg or (317) 837-1500

Cut To Fit Refractories

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Do you Pre-Screen Your EmployeesLABORCHEX a valuable employment background screening service since 1985 offers discounted pricing to all NCSG members There are no set up fees or minimum orders and many results are completed within 24 hours Members will simply complete a few forms via a secure website after the applicant has authorized the screening by signing a release Results will be provided on the website and by email or fax Not only will NCSG members lower turnover costs enhance safety and security and save $$ from day one - all screenings comply with federal laws and regulations bull Lower Turnover Costsbull Reduce Negligent Hiring Issuesbull Maintain Productive Worksitesbull Enhance Safety amp Securitybull Save $$ from Day One For more information on how to take advantage of this benefit go to the ldquoMembers Onlyrdquo section of wwwNCSGorg to access member benefits and discount information

TwittercomDntMoveFirewood

TweetThatsWhatTreeSaid to spread the message

TwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewood

TweetTweetTweetTweetTweetThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid to spread the messageto spread the messageto spread the messageto spread the messageto spread the messageto spread the message

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Spread the word not the pest

org

National Chimney Sweep Guild2155 Commercial DrivePlainfield IN 46168

1210

NEW CUSTOMERS BUY 2 GET 1 FREEQUALITY SERVICE AND THE BEST PRICES YEAR ROUNDSingle Wall 316L 6 x 25 $288Single Wall 316L 6 x 35 $368Smooth Wall 316L 6 x 25 $313Smooth Wall 316L 6 x 35 $403FOR BULK ORDERS AND MORE SIZES

CALL 877234PIPEVisit our website wwwLifetimeChimneySupplycom

Fire Safety Improved Performance Easy and Effective Cleaning Long-term Preservation

WHY DO YOUR CUSTOMERS NEEDA LIFETIME CHIMNEY LINER

Lifetime chimney liners offer the best protection against dangerous

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draft flow are easy to clean and help extend the life of your chimney

FREESHIPPINGWITH YOUR KITPURCHASE

FREESHIPPINGWITH YOUR KITPURCHASE

Page 29: November 2012

NOVEMBER 12 SWEEPING 29

Now is the time to take out a third piece of paper and write up a gratitude list What are you grateful for You should easily be able to come up with at least 100 people activities memories accomplishments and the beat goes on

Your gratitude list should enable you to throw the lsquopessimistic whysrsquo out the window and move on to a life you can look forward to

How do you want to live your life after you leave your business What are your financial requirements to achieve your goals This may seem like an arduous task but can be completed in just several hours with the right approach

Wouldnrsquot it be great if you found out you are in a position to lsquoretirersquo or lsquotransitionrsquo to a new endeavor NOW with little effort

The freedom to know what you want to do and what you need to do to fulfill it should give you your emotional time and enthusiasm back to move on to developing and implementing a plan

How to do what you need to do is a set of circumstances that is unique to you We do not have the space here to include even the basics of business and life valuation 101

The recommendation I want to make is to start this process NOW It will only take a few hours to answer the why questions ndash and only several hours more to determine what you need to do to achieve your why

Start the above and you can start to see the day when you your family and important others are finally rewarded for all of your hard work and sacrifice

Let Life Happen ndash Enjoy It

About the Author Brian Noe of MW Financial Group Ltd was a guest speaker at the NCSG 2011 convention held in Hartford CT where he discussed How to Get Out of Business and The Economy and Animal Spirits Brian has a son Eric who served four years in the US Army Eric is ranked first in his class with a degree in Computer Science is working in his field and plans on attending graduate school in 2013 His daughter Kara recently graduated undergraduate school with distinction and is planning to attend graduate school to become a Physiciansrsquo Assistant Brian thoroughly enjoys helping others spend more time with their families and friends while becoming financially successful He can be reached at (860) 606-0834 or Brian_NoeMWFinancialcom

hellip when opportunity calls we answer 1-800-875-8118

wwwcomnetmessagecom

Benefits of Answering Service

Award Winning Telephone Agents

Never Miss A Call

Better Time Management

Appointment Scheduling

Affordable

NCSG Innovation 2013 bull April 4-7 bull Branson MO

Company___________________________________ Address ____________________________________ City State ZIP ________________________________ Phone ______________________________________Fax ________________________________________Email _____________________________________ Check here to opt-in to email from exhibitors

REGISTRANT INFORMATION Please write name as you would like it to appear on your badge Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________ Registration Total $ ___________________

Showboat Branson Belle Tickets ($29each) Qty _______ Cruise Total $ ___________________ 2013 Convention Patch ($3each - Pickup on-site) Qty ________ Patch Total $ ___________________ PROMO CODE ___________________ $ ___________________

Payment Method Check ___________________ Visa MC AmEx

Account __________________________________ Card Security Code _____________ Exp __________Name on Card _______________________________ Signature ___________________________________

PAYMENT INFORMATION

GRAND TOTAL

For Office Use Only O2CR C2F AUTH _______________OrgID ________________ Profile ID ___________________RECrsquoD BY _____________ DATE ______________________

Advanced convention registation closes March 14

STANDARD RATES

Until 1913

11013- 21413

After21413

Primary $499 $549 $599Spouse 299 349 3991st Additional 449 499 5492nd Additional 399 449 4993+ Additional 349 399 449Single Day 279 279 279Banquet Only 89 89 89Tradeshow Only 79 79 79Child banquet tickets are available for kids 12 and under

NCSG MEMBER RATES

Until 1913

11013- 21413

After21413

Primary $399 $449 $499Spouse 199 249 2991st Additional 349 399 4492nd Additional 299 349 3993+ Additional 249 299 349Single Day 179 179 179Banquet Only 69 69 69Tradeshow Only 49 49 49Senior Members $100 $100 $100

MAIL TO National Chimney Sweep Guild 2155 Commercial Drive Plainfield IN 46168

FAX TO (317) 837-5365 CALL (317) 837-1500

REGISTER ONLINE NCSGorginnovationNCSG also accepts direct debit payments

Please contact Candice Bradbury at (317) 837-1500 or cbradburyncsgorg for more information

Cancellations must be made in writing and sent toNCSG 2155 Commercial Drive Plainfield IN 46168

Refund Policy Prior to 1913 90 11013-21413 75 No refunds are available after 21413

Chartered Cruise and Dinner ShowShowboat Branson Belle

-- Additional Registration Required --$29person - Join us aboard the Showboat

Branson Belle on the evening of April 4 for the spectacular ldquoMade in the USArdquo dinner show and a two-hour cruise on Table Rock Lake

No matter how you define success you will find something at NCSG Innovation 2013 that will stretch your imagination test your technical abilities and get that light bulb over your head to appear

From many perspectives one common theme has tied together all of NCSGrsquos convention and trade show events That theme is innovation Innovation is ldquodoing outside of the boxrdquo to make both work and personal lives more comfortable and enjoyable American chimney service businesses must remain on the cutting edge of innovation and our convention is your ticket to a more successful future

About BransonThe NCSG Innovation 2013 Convention and Trade Show will be held at the Chateau on the Lake in Branson Missouri Branson is located 40 miles south of Springfield and nestled in the heart of the Ozark Mountains Southwest Missouri is home of some of the most picturesque and breathtaking natural views in the country Rest assured we realize that we may have a little competition for our attendeesrsquo attention and wersquore working on creative ways to keep them engaged and on the tradeshow floor

About Chateau on the LakeThe Chateau on the Lake Resort Spa amp Convention Center in Branson Missouri is perfect for all kinds of stays Pack up the family - small dog included - and come for a vacation No matter what type of get-away you seek our extraordinary ldquoCastle in the Ozarksrdquo is here for you

Chateau on the Lake in Branson is the only AAA Four-Diamond Lake Resort in Missouri It has complimentary indoor and outdoor parking three amazing res-taurants first class relaxation at Spa Chateau and a full service Marina on Table Rock Lake

Hotel reservations are now being accepted for NCSG Innovation 2013 at Chateau on the Lake in Branson MO Just call 1-888-333-LAKE (5253) and mention that yoursquore with the National Chimney Sweep Guild to lock in rates starting at $129 for a mountain view and $134 for a lake view

NCSG Innovation 2013April 4-7 at Chateau on the Lake in Branson MO

For more info visit wwwNCSGorginnovation

Chartered Cruise and ldquoMade in the USArdquo Dinner Show

Showboat Branson Belle -- Additional $29person Registration Required --

Join fellow sweeps and industry friends for a two-hour chartered dinner cruise aboard the Showboat Branson Belle The eveningrsquos entertainment is a show called Made In The USA featuring Janice Martin the worldrsquos only aerial violinist and the five-member all-male vocal group The ShowMen in a patriotic musical tribute to America NCSG Innovation 2013 attendees and guests can experience this ALL-IN-ONE dinner show and cruise at a significantly discounted rate which has been even further discounted through a generous sponsorship from Olympia Chimney Supply Chartered Cruise and Dinner Show tickets are available for an additional fee ($29person) through the regular registration process

NCSG Innovation 2013 bull April 4-7 bull Branson MO

Company___________________________________ Address ____________________________________ City State ZIP ________________________________ Phone ______________________________________Fax ________________________________________Email _____________________________________ Check here to opt-in to email from exhibitors

REGISTRANT INFORMATION Please write name as you would like it to appear on your badge Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________ Registration Total $ ___________________

Showboat Branson Belle Tickets ($29each) Qty _______ Cruise Total $ ___________________ 2013 Convention Patch ($3each - Pickup on-site) Qty ________ Patch Total $ ___________________ PROMO CODE ___________________ $ ___________________

Payment Method Check ___________________ Visa MC AmEx

Account __________________________________ Card Security Code _____________ Exp __________Name on Card _______________________________ Signature ___________________________________

PAYMENT INFORMATION

GRAND TOTAL

For Office Use Only O2CR C2F AUTH _______________OrgID ________________ Profile ID ___________________RECrsquoD BY _____________ DATE ______________________

Advanced convention registation closes March 14

STANDARD RATES

Until 1913

11013- 21413

After21413

Primary $499 $549 $599Spouse 299 349 3991st Additional 449 499 5492nd Additional 399 449 4993+ Additional 349 399 449Single Day 279 279 279Banquet Only 89 89 89Tradeshow Only 79 79 79Child banquet tickets are available for kids 12 and under

NCSG MEMBER RATES

Until 1913

11013- 21413

After21413

Primary $399 $449 $499Spouse 199 249 2991st Additional 349 399 4492nd Additional 299 349 3993+ Additional 249 299 349Single Day 179 179 179Banquet Only 69 69 69Tradeshow Only 49 49 49Senior Members $100 $100 $100

MAIL TO National Chimney Sweep Guild 2155 Commercial Drive Plainfield IN 46168

FAX TO (317) 837-5365 CALL (317) 837-1500

REGISTER ONLINE NCSGorginnovationNCSG also accepts direct debit payments

Please contact Candice Bradbury at (317) 837-1500 or cbradburyncsgorg for more information

Cancellations must be made in writing and sent toNCSG 2155 Commercial Drive Plainfield IN 46168

Refund Policy Prior to 1913 90 11013-21413 75 No refunds are available after 21413

Chartered Cruise and Dinner ShowShowboat Branson Belle

-- Additional Registration Required --$29person - Join us aboard the Showboat

Branson Belle on the evening of April 4 for the spectacular ldquoMade in the USArdquo dinner show and a two-hour cruise on Table Rock Lake

No matter how you define success you will find something at NCSG Innovation 2013 that will stretch your imagination test your technical abilities and get that light bulb over your head to appear

From many perspectives one common theme has tied together all of NCSGrsquos convention and trade show events That theme is innovation Innovation is ldquodoing outside of the boxrdquo to make both work and personal lives more comfortable and enjoyable American chimney service businesses must remain on the cutting edge of innovation and our convention is your ticket to a more successful future

About BransonThe NCSG Innovation 2013 Convention and Trade Show will be held at the Chateau on the Lake in Branson Missouri Branson is located 40 miles south of Springfield and nestled in the heart of the Ozark Mountains Southwest Missouri is home of some of the most picturesque and breathtaking natural views in the country Rest assured we realize that we may have a little competition for our attendeesrsquo attention and wersquore working on creative ways to keep them engaged and on the tradeshow floor

About Chateau on the LakeThe Chateau on the Lake Resort Spa amp Convention Center in Branson Missouri is perfect for all kinds of stays Pack up the family - small dog included - and come for a vacation No matter what type of get-away you seek our extraordinary ldquoCastle in the Ozarksrdquo is here for you

Chateau on the Lake in Branson is the only AAA Four-Diamond Lake Resort in Missouri It has complimentary indoor and outdoor parking three amazing res-taurants first class relaxation at Spa Chateau and a full service Marina on Table Rock Lake

Hotel reservations are now being accepted for NCSG Innovation 2013 at Chateau on the Lake in Branson MO Just call 1-888-333-LAKE (5253) and mention that yoursquore with the National Chimney Sweep Guild to lock in rates starting at $129 for a mountain view and $134 for a lake view

NCSG Innovation 2013April 4-7 at Chateau on the Lake in Branson MO

For more info visit wwwNCSGorginnovation

Chartered Cruise and ldquoMade in the USArdquo Dinner Show

Showboat Branson Belle -- Additional $29person Registration Required --

Join fellow sweeps and industry friends for a two-hour chartered dinner cruise aboard the Showboat Branson Belle The eveningrsquos entertainment is a show called Made In The USA featuring Janice Martin the worldrsquos only aerial violinist and the five-member all-male vocal group The ShowMen in a patriotic musical tribute to America NCSG Innovation 2013 attendees and guests can experience this ALL-IN-ONE dinner show and cruise at a significantly discounted rate which has been even further discounted through a generous sponsorship from Olympia Chimney Supply Chartered Cruise and Dinner Show tickets are available for an additional fee ($29person) through the regular registration process

November 19-23 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

November 26-30 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 3-7 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 10-14 2012CSIA (online) - Chimney Physics

Dates amp Events

Please send notice of your events

for NCSG Dates amp Events listings at

mmcmahonncsgorg for inclusion here

in weekly posts to the discussion list

and online at wwwNCSGorgdates The

event must be considered educational or

informative for the industry (sales events

and open houses will not be listed)

- CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 14-19 2012AHIT Home Inspection Training CSIA Technology Center For more information please contact jhuebnerahitcom

December 17-21 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 24-28 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 31- January 4 2013CSIA (online) - Chimney Physics

- CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

January 7-11 2013CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

January 14-18 2013CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician

AND AS ALWAYS

uuml Direct Vent Pro uuml Pellet Vent Prouuml Class ADuraTech

bull Same Day Shipment bull 16 Toll Free Lines To Assist You bullbull Proud Supplier Member To The NCSG bull

Serving Sweeps for 35+ Years

LARGEST INVENTORY

LOWEST PRICES

HEADQUARTERS

Itrsquos In Stock

uuml Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ Years

Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ Years

bull Proud Supplier Member To The NCSG bull

1-866-880-3473

Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ Years

Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ Years

Class ADuraTech

Serving Sweeps for 35+ Years

32 SWEEPING NOVEMBER 12

NOVEMBER 12 SWEEPING 33

otivation Everybody wants it Just about

everything we do is affected by it Itrsquos a billion

dollar industry studied and preached by many

but truly understood and embraced by few I

myself subscribe to all sorts of blogs and article feeds related to

the topic When I go conferences I love to hear a good motivational

speaker But what truly motivates us

Irsquom guessing the answer to that question varies for all of us

Deciding what to have for dinner may be motivated by our desire

to lose weight our budget or maybe simply some food we saw on

TV Making the decision to attend a business conference may be

motivated by the speakers the topics the location or the cost Even

reading this magazine is a motivated behavior

So during this time of year when many sweeps seem to be motivated

by trying to keep up with the relative seasonal high pace of business

I decided to do a little research Not surprisingly there is no shortage

of information out there on the topic but I did run across a couple

of things that caught my attention and I thought were worthwhile to

pass along

One article in particular was written by a small business

entrepreneur (which is the first key to catching my attention) and

business coach Nancy Wurtzel She talks about both external and

internal forces that impact our motivation and the role they play in

our everyday business decisions and she encourages us to take the

time to examine those factors for each of us that truly and uniquely

make us tick

Specifically Wurtzel offers seven factors to motivate the motivational

thought process Inspiration goals networking self-reward exercise

organization and of course external stimulation from motivational

speakers and authors

What is your inspiration What are you truly interested in and

inspired by Whatever it is itrsquos critical to getting and staying

motivated If yoursquore note interested in your business you canrsquot

expect to stay motivated to succeed in it for the long term On the

other hand if you are excited about what you are doing you will be

persistent even when challenged and your energy and intensity will

help you thrive

Are you setting goals Short and long-term goal setting is vital for any

business owner This is hardly business savvy news but itrsquos amazing

how many small businesses donrsquot do this in a measurable way And

many of those that do forget to go back and review their goals to see

where they are and adjust as needed How could you possibly be

motivated if you are unsure about the direction and progress of your

company

Network whenever you can with peers and other small business

owners The isolation of working alone can be one of the most

difficult parts of entrepreneurship or frankly being the boss in any

BY MARK MCSWEENEY CAEEXECUTIVE DIRECTOR

Perspective

Worthwhile Motivation

ldquoMotivation is one of the most powerful driving forces in the workplace It can mean the difference between tremendous success and failurerdquo ndash Nancy Wurtzel

M

34 SWEEPING NOVEMBER 12

organization Gaining support from others is motivating Itrsquos hard to

move mountains by yourself However building off the energy and

inspiration of others who are in similar positions those mountains

can become merely small hills just waiting to be traveled By all

means network with other sweeps but donrsquot limit it to that Even

when businesses are not related there is a lot of common ground

between small businesses and plenty of opportunities to work

together

Reward yourself You know how hard you work Even when

you work smart you still tend to work hard Itrsquos human nature

particularly for the entrepreneurial mind But all work and no play

can be a big mistake Motivation will drop quickly of you never take

time away from the work you are doing So plan frequent rewards

for yourself They donrsquot have to be huge getaways though every once

in a while thatrsquos a good idea too And in between the rewards when

you have the inevitable bad day deal with it learn what you can

from it and then put it behind you The great Emerson said ldquoFinish

each day and be done with it You have done what you could Some

blunders and absurdities have crept in forget them as soon as you

can Tomorrow is a new day You shall begin it serenely and with too

high a spirit to be encumbered with your old nonsenserdquo

Take care of yourself Wersquove all heard that there is a powerful

connection between the mind and the body When we get busy

itrsquos easy to begin to neglect on or the other Exercise and cut back

on some of the unhealthy foods (note I didnrsquot say get rid of them

entirely that may be part of your self-reward) Exercise breaks donrsquot

have to be huge blocks of time and you donrsquot need to spend money

joining a gym or hiring a personal trainer if thatrsquos not what yoursquore

into But do something It will make you feel better and doing that

can help keep your mind fresh

Get organized Okay for those of you who have seen my desk you

know paper management is not my forte While I do keep myself

organized in other ways every once in a while I need to set aside

time to tackle the stacks and clean my desk off so that I can start

fresh I always feel better afterward Beyond the paper take a look

at opportunities to really get organized by creating business systems

that will help you streamline your operations and once you do the

ongoing challenge is to keep yourself on track by maintaining these

systems If you canrsquot do it on your own donrsquot be afraid to bring in

someone who can help you another great benefit of networking

Keep yourself motivated There is no shortage of motivational ideas

and materials out there for the taking Itrsquos hard to go through a

day without being exposed to books CDs blogs seminars videos

and more There are even apps for your smart phone So who do

you trust Who do you listen to How do you get through all the

motivational clutter out there and actually find someone who can

get you fired up about working and improving your business If you

have a business mentor get suggestions from him or her If yoursquore

networking with other small business

owners ask them what has worked

for them If they are in the same boat

you are maybe you can experiment

together

Jim Rohn says that life is worthwhile

when you learn try stay and care

Constantly challenge yourself to learn

what you can do to keep on top of

your game mentally and physically

Try your best to make a difference in

your life even when at first you donrsquot

succeed Stay in the game that you have

committed to play and see it through

And care about what you are doing

who you are doing it with and who

you are doing it for Do these things

with a passion and motivation is sure

to follow

Until next time I continue to wish you

every success

Double Locking CrimpRemains StrongYet Very Flexibl e

With No Memo ry

Strong Triple Locking CrimpHolds T ogether Even OnTough Jobs

Horizontal Sides Of CorrugationOffer Added Strengthamp Flexibility

Manufactured by CHIMNEY TECHNIQUE INC

Chim-Pro Interlock Flex

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Featuring

Visit wwwchim-prolinercom for more detailsbull 2000 Industrial Ave bull Sioux Falls SD 57104

1-800-582-1392

NOVEMBER 12 SWEEPING 35

Display Ad Index

Darwin Awards

Have you snapped a photo of a peculiar chimney in your area that made you shake your head in disbelief

Send it to Melissa Heeke at mheekencsgorg for publication in Sweeping Or mail it to NCSG 2155 Commercial Drive Plainfield IN 46168

Page Advertiser Phone Email or Website Address

34 Ahrens Chimney Technique 800-582-1392 ahrenschimneyqwestofficenet

21-24 Chimney Safety Institute of America 317-837-5362 wwwCSIAorg

17 Cobra Chimney Caps 888-463-0636 salescobrachimneycom

29 Communications Network Inc 800-875-8118 tkempercomnetmessagecom

19 Copperfield 800-247-3305 wwwcopperfieldcom

6 ENERVEX Inc 800-255-2923 infochimneyfanscom

15 Firesafe Industries Inc 800-545-6607 wwwfiresafeinccom

18 Hose Master 800-221-2319 bobdanielshosemastercom

10 ICP 508-695-7000 wwwchimneycapscom

BC Lifetime Chimney Supply LLC 877-234-7473 wwwlifetimechimneysupplycom

7 Lindemann Chimney Company 800-722-7230 wwwlindemannchimneycom

34 MC Refractory 760-956-1884 wwwmcrefractorycom

8 Meyer Machine amp Equipment 800-728-3828 wwwmeyermachinecom

4 National Chimney Supply 800-897-8481 wwwnationalchimneysupplycom

11 New England Chimney Supply 888-900-8106 wwwNECS-BEST-FLEXcom

5 Olympia Chimney Supply 800-569-1425 wwwolympiachimneycom

13 Sand Hill Wholesale 800-258-5496 wwwsandhillwholesalecom

3 Smoktite 866-439-0069 wwwsmoktitecom

32 Sweeprsquos Choice 866-880-3473 infosweepsamericacom

9 Thermocrete 866-439-0069 wwwthermocreteusacom

25 Whitecaps 800-335-2534 wwwwhitecapscom

This photo was taken by our tech Wes Thornton and we really donrsquot know what to say about it other than ldquoNo way am I getting up thererdquo

Enjoy Jessica Addams Barnhill Chimney Company Jessica Addams

36 SWEEPING NOVEMBER 12

ClassifiedsGotta chimney question Sizing Codes Call Royal Edwards Make Royal your tech department CALL NOW 813-982-0219 for on-call tech support Continuing Education special bonus ndash ask how you can get the Friday morning E-Blast for FREE CALL NOW 813-982-0219

GasVent Software for Sizing Chimneys only $195 Call 1-800-648-9523 for more info and visit wwwelitesoftcom to download a free trial version

Chimney Sweep business for sale in the Northern Rocky Mountains of New Mexico Services a large area with three ski resorts in the service area Equipment and signed three year contracts goes with the business Business is well established For pricing and other info please email your questions to ridgeriders1gmailcom

CLASSIFIED ADS FREE FOR NCSG MEMBERSMembers can run one 35 word classified free each year Regularly classified ads are $2word or $1word for NCSG members Classified ads are non-commissionable and must be pre-paid To place a classified ad please contact Megan McMahon at mmcmahonncsgorg or (317) 837-1500

Cut To Fit Refractories

NEWPRODUCT

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MC Refractory Inc11435 East Santa Fe Ave Unit B bull Hesperia CA 92345

Call us Toll Free (877) Cut-2-Fit(877) 288-2348

Visit us on the web at wwwmcrefractorycom

CUSTOM PANELS AVAILABLE CALL FOR DETAILSWe also manufacture fire rings and log lighters

Do you Pre-Screen Your EmployeesLABORCHEX a valuable employment background screening service since 1985 offers discounted pricing to all NCSG members There are no set up fees or minimum orders and many results are completed within 24 hours Members will simply complete a few forms via a secure website after the applicant has authorized the screening by signing a release Results will be provided on the website and by email or fax Not only will NCSG members lower turnover costs enhance safety and security and save $$ from day one - all screenings comply with federal laws and regulations bull Lower Turnover Costsbull Reduce Negligent Hiring Issuesbull Maintain Productive Worksitesbull Enhance Safety amp Securitybull Save $$ from Day One For more information on how to take advantage of this benefit go to the ldquoMembers Onlyrdquo section of wwwNCSGorg to access member benefits and discount information

TwittercomDntMoveFirewood

TweetThatsWhatTreeSaid to spread the message

TwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewood

TweetTweetTweetTweetTweetThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid to spread the messageto spread the messageto spread the messageto spread the messageto spread the messageto spread the message

FacebookcomDontMoveFirewood

Join us on Facebook to get up-to-date information and safe burning tips

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Spread the word not the pest

org

National Chimney Sweep Guild2155 Commercial DrivePlainfield IN 46168

1210

NEW CUSTOMERS BUY 2 GET 1 FREEQUALITY SERVICE AND THE BEST PRICES YEAR ROUNDSingle Wall 316L 6 x 25 $288Single Wall 316L 6 x 35 $368Smooth Wall 316L 6 x 25 $313Smooth Wall 316L 6 x 35 $403FOR BULK ORDERS AND MORE SIZES

CALL 877234PIPEVisit our website wwwLifetimeChimneySupplycom

Fire Safety Improved Performance Easy and Effective Cleaning Long-term Preservation

WHY DO YOUR CUSTOMERS NEEDA LIFETIME CHIMNEY LINER

Lifetime chimney liners offer the best protection against dangerous

conditions caused by improperly vented appliances misused

wood stoves poor construction and excessive moisture They improve

draft flow are easy to clean and help extend the life of your chimney

FREESHIPPINGWITH YOUR KITPURCHASE

FREESHIPPINGWITH YOUR KITPURCHASE

Page 30: November 2012

NCSG Innovation 2013 bull April 4-7 bull Branson MO

Company___________________________________ Address ____________________________________ City State ZIP ________________________________ Phone ______________________________________Fax ________________________________________Email _____________________________________ Check here to opt-in to email from exhibitors

REGISTRANT INFORMATION Please write name as you would like it to appear on your badge Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________ Registration Total $ ___________________

Showboat Branson Belle Tickets ($29each) Qty _______ Cruise Total $ ___________________ 2013 Convention Patch ($3each - Pickup on-site) Qty ________ Patch Total $ ___________________ PROMO CODE ___________________ $ ___________________

Payment Method Check ___________________ Visa MC AmEx

Account __________________________________ Card Security Code _____________ Exp __________Name on Card _______________________________ Signature ___________________________________

PAYMENT INFORMATION

GRAND TOTAL

For Office Use Only O2CR C2F AUTH _______________OrgID ________________ Profile ID ___________________RECrsquoD BY _____________ DATE ______________________

Advanced convention registation closes March 14

STANDARD RATES

Until 1913

11013- 21413

After21413

Primary $499 $549 $599Spouse 299 349 3991st Additional 449 499 5492nd Additional 399 449 4993+ Additional 349 399 449Single Day 279 279 279Banquet Only 89 89 89Tradeshow Only 79 79 79Child banquet tickets are available for kids 12 and under

NCSG MEMBER RATES

Until 1913

11013- 21413

After21413

Primary $399 $449 $499Spouse 199 249 2991st Additional 349 399 4492nd Additional 299 349 3993+ Additional 249 299 349Single Day 179 179 179Banquet Only 69 69 69Tradeshow Only 49 49 49Senior Members $100 $100 $100

MAIL TO National Chimney Sweep Guild 2155 Commercial Drive Plainfield IN 46168

FAX TO (317) 837-5365 CALL (317) 837-1500

REGISTER ONLINE NCSGorginnovationNCSG also accepts direct debit payments

Please contact Candice Bradbury at (317) 837-1500 or cbradburyncsgorg for more information

Cancellations must be made in writing and sent toNCSG 2155 Commercial Drive Plainfield IN 46168

Refund Policy Prior to 1913 90 11013-21413 75 No refunds are available after 21413

Chartered Cruise and Dinner ShowShowboat Branson Belle

-- Additional Registration Required --$29person - Join us aboard the Showboat

Branson Belle on the evening of April 4 for the spectacular ldquoMade in the USArdquo dinner show and a two-hour cruise on Table Rock Lake

No matter how you define success you will find something at NCSG Innovation 2013 that will stretch your imagination test your technical abilities and get that light bulb over your head to appear

From many perspectives one common theme has tied together all of NCSGrsquos convention and trade show events That theme is innovation Innovation is ldquodoing outside of the boxrdquo to make both work and personal lives more comfortable and enjoyable American chimney service businesses must remain on the cutting edge of innovation and our convention is your ticket to a more successful future

About BransonThe NCSG Innovation 2013 Convention and Trade Show will be held at the Chateau on the Lake in Branson Missouri Branson is located 40 miles south of Springfield and nestled in the heart of the Ozark Mountains Southwest Missouri is home of some of the most picturesque and breathtaking natural views in the country Rest assured we realize that we may have a little competition for our attendeesrsquo attention and wersquore working on creative ways to keep them engaged and on the tradeshow floor

About Chateau on the LakeThe Chateau on the Lake Resort Spa amp Convention Center in Branson Missouri is perfect for all kinds of stays Pack up the family - small dog included - and come for a vacation No matter what type of get-away you seek our extraordinary ldquoCastle in the Ozarksrdquo is here for you

Chateau on the Lake in Branson is the only AAA Four-Diamond Lake Resort in Missouri It has complimentary indoor and outdoor parking three amazing res-taurants first class relaxation at Spa Chateau and a full service Marina on Table Rock Lake

Hotel reservations are now being accepted for NCSG Innovation 2013 at Chateau on the Lake in Branson MO Just call 1-888-333-LAKE (5253) and mention that yoursquore with the National Chimney Sweep Guild to lock in rates starting at $129 for a mountain view and $134 for a lake view

NCSG Innovation 2013April 4-7 at Chateau on the Lake in Branson MO

For more info visit wwwNCSGorginnovation

Chartered Cruise and ldquoMade in the USArdquo Dinner Show

Showboat Branson Belle -- Additional $29person Registration Required --

Join fellow sweeps and industry friends for a two-hour chartered dinner cruise aboard the Showboat Branson Belle The eveningrsquos entertainment is a show called Made In The USA featuring Janice Martin the worldrsquos only aerial violinist and the five-member all-male vocal group The ShowMen in a patriotic musical tribute to America NCSG Innovation 2013 attendees and guests can experience this ALL-IN-ONE dinner show and cruise at a significantly discounted rate which has been even further discounted through a generous sponsorship from Olympia Chimney Supply Chartered Cruise and Dinner Show tickets are available for an additional fee ($29person) through the regular registration process

NCSG Innovation 2013 bull April 4-7 bull Branson MO

Company___________________________________ Address ____________________________________ City State ZIP ________________________________ Phone ______________________________________Fax ________________________________________Email _____________________________________ Check here to opt-in to email from exhibitors

REGISTRANT INFORMATION Please write name as you would like it to appear on your badge Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________ Registration Total $ ___________________

Showboat Branson Belle Tickets ($29each) Qty _______ Cruise Total $ ___________________ 2013 Convention Patch ($3each - Pickup on-site) Qty ________ Patch Total $ ___________________ PROMO CODE ___________________ $ ___________________

Payment Method Check ___________________ Visa MC AmEx

Account __________________________________ Card Security Code _____________ Exp __________Name on Card _______________________________ Signature ___________________________________

PAYMENT INFORMATION

GRAND TOTAL

For Office Use Only O2CR C2F AUTH _______________OrgID ________________ Profile ID ___________________RECrsquoD BY _____________ DATE ______________________

Advanced convention registation closes March 14

STANDARD RATES

Until 1913

11013- 21413

After21413

Primary $499 $549 $599Spouse 299 349 3991st Additional 449 499 5492nd Additional 399 449 4993+ Additional 349 399 449Single Day 279 279 279Banquet Only 89 89 89Tradeshow Only 79 79 79Child banquet tickets are available for kids 12 and under

NCSG MEMBER RATES

Until 1913

11013- 21413

After21413

Primary $399 $449 $499Spouse 199 249 2991st Additional 349 399 4492nd Additional 299 349 3993+ Additional 249 299 349Single Day 179 179 179Banquet Only 69 69 69Tradeshow Only 49 49 49Senior Members $100 $100 $100

MAIL TO National Chimney Sweep Guild 2155 Commercial Drive Plainfield IN 46168

FAX TO (317) 837-5365 CALL (317) 837-1500

REGISTER ONLINE NCSGorginnovationNCSG also accepts direct debit payments

Please contact Candice Bradbury at (317) 837-1500 or cbradburyncsgorg for more information

Cancellations must be made in writing and sent toNCSG 2155 Commercial Drive Plainfield IN 46168

Refund Policy Prior to 1913 90 11013-21413 75 No refunds are available after 21413

Chartered Cruise and Dinner ShowShowboat Branson Belle

-- Additional Registration Required --$29person - Join us aboard the Showboat

Branson Belle on the evening of April 4 for the spectacular ldquoMade in the USArdquo dinner show and a two-hour cruise on Table Rock Lake

No matter how you define success you will find something at NCSG Innovation 2013 that will stretch your imagination test your technical abilities and get that light bulb over your head to appear

From many perspectives one common theme has tied together all of NCSGrsquos convention and trade show events That theme is innovation Innovation is ldquodoing outside of the boxrdquo to make both work and personal lives more comfortable and enjoyable American chimney service businesses must remain on the cutting edge of innovation and our convention is your ticket to a more successful future

About BransonThe NCSG Innovation 2013 Convention and Trade Show will be held at the Chateau on the Lake in Branson Missouri Branson is located 40 miles south of Springfield and nestled in the heart of the Ozark Mountains Southwest Missouri is home of some of the most picturesque and breathtaking natural views in the country Rest assured we realize that we may have a little competition for our attendeesrsquo attention and wersquore working on creative ways to keep them engaged and on the tradeshow floor

About Chateau on the LakeThe Chateau on the Lake Resort Spa amp Convention Center in Branson Missouri is perfect for all kinds of stays Pack up the family - small dog included - and come for a vacation No matter what type of get-away you seek our extraordinary ldquoCastle in the Ozarksrdquo is here for you

Chateau on the Lake in Branson is the only AAA Four-Diamond Lake Resort in Missouri It has complimentary indoor and outdoor parking three amazing res-taurants first class relaxation at Spa Chateau and a full service Marina on Table Rock Lake

Hotel reservations are now being accepted for NCSG Innovation 2013 at Chateau on the Lake in Branson MO Just call 1-888-333-LAKE (5253) and mention that yoursquore with the National Chimney Sweep Guild to lock in rates starting at $129 for a mountain view and $134 for a lake view

NCSG Innovation 2013April 4-7 at Chateau on the Lake in Branson MO

For more info visit wwwNCSGorginnovation

Chartered Cruise and ldquoMade in the USArdquo Dinner Show

Showboat Branson Belle -- Additional $29person Registration Required --

Join fellow sweeps and industry friends for a two-hour chartered dinner cruise aboard the Showboat Branson Belle The eveningrsquos entertainment is a show called Made In The USA featuring Janice Martin the worldrsquos only aerial violinist and the five-member all-male vocal group The ShowMen in a patriotic musical tribute to America NCSG Innovation 2013 attendees and guests can experience this ALL-IN-ONE dinner show and cruise at a significantly discounted rate which has been even further discounted through a generous sponsorship from Olympia Chimney Supply Chartered Cruise and Dinner Show tickets are available for an additional fee ($29person) through the regular registration process

November 19-23 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

November 26-30 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 3-7 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 10-14 2012CSIA (online) - Chimney Physics

Dates amp Events

Please send notice of your events

for NCSG Dates amp Events listings at

mmcmahonncsgorg for inclusion here

in weekly posts to the discussion list

and online at wwwNCSGorgdates The

event must be considered educational or

informative for the industry (sales events

and open houses will not be listed)

- CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 14-19 2012AHIT Home Inspection Training CSIA Technology Center For more information please contact jhuebnerahitcom

December 17-21 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 24-28 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 31- January 4 2013CSIA (online) - Chimney Physics

- CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

January 7-11 2013CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

January 14-18 2013CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician

AND AS ALWAYS

uuml Direct Vent Pro uuml Pellet Vent Prouuml Class ADuraTech

bull Same Day Shipment bull 16 Toll Free Lines To Assist You bullbull Proud Supplier Member To The NCSG bull

Serving Sweeps for 35+ Years

LARGEST INVENTORY

LOWEST PRICES

HEADQUARTERS

Itrsquos In Stock

uuml Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ Years

Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ Years

bull Proud Supplier Member To The NCSG bull

1-866-880-3473

Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ Years

Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ Years

Class ADuraTech

Serving Sweeps for 35+ Years

32 SWEEPING NOVEMBER 12

NOVEMBER 12 SWEEPING 33

otivation Everybody wants it Just about

everything we do is affected by it Itrsquos a billion

dollar industry studied and preached by many

but truly understood and embraced by few I

myself subscribe to all sorts of blogs and article feeds related to

the topic When I go conferences I love to hear a good motivational

speaker But what truly motivates us

Irsquom guessing the answer to that question varies for all of us

Deciding what to have for dinner may be motivated by our desire

to lose weight our budget or maybe simply some food we saw on

TV Making the decision to attend a business conference may be

motivated by the speakers the topics the location or the cost Even

reading this magazine is a motivated behavior

So during this time of year when many sweeps seem to be motivated

by trying to keep up with the relative seasonal high pace of business

I decided to do a little research Not surprisingly there is no shortage

of information out there on the topic but I did run across a couple

of things that caught my attention and I thought were worthwhile to

pass along

One article in particular was written by a small business

entrepreneur (which is the first key to catching my attention) and

business coach Nancy Wurtzel She talks about both external and

internal forces that impact our motivation and the role they play in

our everyday business decisions and she encourages us to take the

time to examine those factors for each of us that truly and uniquely

make us tick

Specifically Wurtzel offers seven factors to motivate the motivational

thought process Inspiration goals networking self-reward exercise

organization and of course external stimulation from motivational

speakers and authors

What is your inspiration What are you truly interested in and

inspired by Whatever it is itrsquos critical to getting and staying

motivated If yoursquore note interested in your business you canrsquot

expect to stay motivated to succeed in it for the long term On the

other hand if you are excited about what you are doing you will be

persistent even when challenged and your energy and intensity will

help you thrive

Are you setting goals Short and long-term goal setting is vital for any

business owner This is hardly business savvy news but itrsquos amazing

how many small businesses donrsquot do this in a measurable way And

many of those that do forget to go back and review their goals to see

where they are and adjust as needed How could you possibly be

motivated if you are unsure about the direction and progress of your

company

Network whenever you can with peers and other small business

owners The isolation of working alone can be one of the most

difficult parts of entrepreneurship or frankly being the boss in any

BY MARK MCSWEENEY CAEEXECUTIVE DIRECTOR

Perspective

Worthwhile Motivation

ldquoMotivation is one of the most powerful driving forces in the workplace It can mean the difference between tremendous success and failurerdquo ndash Nancy Wurtzel

M

34 SWEEPING NOVEMBER 12

organization Gaining support from others is motivating Itrsquos hard to

move mountains by yourself However building off the energy and

inspiration of others who are in similar positions those mountains

can become merely small hills just waiting to be traveled By all

means network with other sweeps but donrsquot limit it to that Even

when businesses are not related there is a lot of common ground

between small businesses and plenty of opportunities to work

together

Reward yourself You know how hard you work Even when

you work smart you still tend to work hard Itrsquos human nature

particularly for the entrepreneurial mind But all work and no play

can be a big mistake Motivation will drop quickly of you never take

time away from the work you are doing So plan frequent rewards

for yourself They donrsquot have to be huge getaways though every once

in a while thatrsquos a good idea too And in between the rewards when

you have the inevitable bad day deal with it learn what you can

from it and then put it behind you The great Emerson said ldquoFinish

each day and be done with it You have done what you could Some

blunders and absurdities have crept in forget them as soon as you

can Tomorrow is a new day You shall begin it serenely and with too

high a spirit to be encumbered with your old nonsenserdquo

Take care of yourself Wersquove all heard that there is a powerful

connection between the mind and the body When we get busy

itrsquos easy to begin to neglect on or the other Exercise and cut back

on some of the unhealthy foods (note I didnrsquot say get rid of them

entirely that may be part of your self-reward) Exercise breaks donrsquot

have to be huge blocks of time and you donrsquot need to spend money

joining a gym or hiring a personal trainer if thatrsquos not what yoursquore

into But do something It will make you feel better and doing that

can help keep your mind fresh

Get organized Okay for those of you who have seen my desk you

know paper management is not my forte While I do keep myself

organized in other ways every once in a while I need to set aside

time to tackle the stacks and clean my desk off so that I can start

fresh I always feel better afterward Beyond the paper take a look

at opportunities to really get organized by creating business systems

that will help you streamline your operations and once you do the

ongoing challenge is to keep yourself on track by maintaining these

systems If you canrsquot do it on your own donrsquot be afraid to bring in

someone who can help you another great benefit of networking

Keep yourself motivated There is no shortage of motivational ideas

and materials out there for the taking Itrsquos hard to go through a

day without being exposed to books CDs blogs seminars videos

and more There are even apps for your smart phone So who do

you trust Who do you listen to How do you get through all the

motivational clutter out there and actually find someone who can

get you fired up about working and improving your business If you

have a business mentor get suggestions from him or her If yoursquore

networking with other small business

owners ask them what has worked

for them If they are in the same boat

you are maybe you can experiment

together

Jim Rohn says that life is worthwhile

when you learn try stay and care

Constantly challenge yourself to learn

what you can do to keep on top of

your game mentally and physically

Try your best to make a difference in

your life even when at first you donrsquot

succeed Stay in the game that you have

committed to play and see it through

And care about what you are doing

who you are doing it with and who

you are doing it for Do these things

with a passion and motivation is sure

to follow

Until next time I continue to wish you

every success

Double Locking CrimpRemains StrongYet Very Flexibl e

With No Memo ry

Strong Triple Locking CrimpHolds T ogether Even OnTough Jobs

Horizontal Sides Of CorrugationOffer Added Strengthamp Flexibility

Manufactured by CHIMNEY TECHNIQUE INC

Chim-Pro Interlock Flex

Chim-Pro Corrugated

Flex

Chim-Pro RigidADDED SAFETY EFFICIENCY AND VALUE

In Which ALL FITTINGS Are Attached With A Band Even The Tee Cap And Elbows Quick amp Simple No Drilling amp Riveting

Featuring

Visit wwwchim-prolinercom for more detailsbull 2000 Industrial Ave bull Sioux Falls SD 57104

1-800-582-1392

NOVEMBER 12 SWEEPING 35

Display Ad Index

Darwin Awards

Have you snapped a photo of a peculiar chimney in your area that made you shake your head in disbelief

Send it to Melissa Heeke at mheekencsgorg for publication in Sweeping Or mail it to NCSG 2155 Commercial Drive Plainfield IN 46168

Page Advertiser Phone Email or Website Address

34 Ahrens Chimney Technique 800-582-1392 ahrenschimneyqwestofficenet

21-24 Chimney Safety Institute of America 317-837-5362 wwwCSIAorg

17 Cobra Chimney Caps 888-463-0636 salescobrachimneycom

29 Communications Network Inc 800-875-8118 tkempercomnetmessagecom

19 Copperfield 800-247-3305 wwwcopperfieldcom

6 ENERVEX Inc 800-255-2923 infochimneyfanscom

15 Firesafe Industries Inc 800-545-6607 wwwfiresafeinccom

18 Hose Master 800-221-2319 bobdanielshosemastercom

10 ICP 508-695-7000 wwwchimneycapscom

BC Lifetime Chimney Supply LLC 877-234-7473 wwwlifetimechimneysupplycom

7 Lindemann Chimney Company 800-722-7230 wwwlindemannchimneycom

34 MC Refractory 760-956-1884 wwwmcrefractorycom

8 Meyer Machine amp Equipment 800-728-3828 wwwmeyermachinecom

4 National Chimney Supply 800-897-8481 wwwnationalchimneysupplycom

11 New England Chimney Supply 888-900-8106 wwwNECS-BEST-FLEXcom

5 Olympia Chimney Supply 800-569-1425 wwwolympiachimneycom

13 Sand Hill Wholesale 800-258-5496 wwwsandhillwholesalecom

3 Smoktite 866-439-0069 wwwsmoktitecom

32 Sweeprsquos Choice 866-880-3473 infosweepsamericacom

9 Thermocrete 866-439-0069 wwwthermocreteusacom

25 Whitecaps 800-335-2534 wwwwhitecapscom

This photo was taken by our tech Wes Thornton and we really donrsquot know what to say about it other than ldquoNo way am I getting up thererdquo

Enjoy Jessica Addams Barnhill Chimney Company Jessica Addams

36 SWEEPING NOVEMBER 12

ClassifiedsGotta chimney question Sizing Codes Call Royal Edwards Make Royal your tech department CALL NOW 813-982-0219 for on-call tech support Continuing Education special bonus ndash ask how you can get the Friday morning E-Blast for FREE CALL NOW 813-982-0219

GasVent Software for Sizing Chimneys only $195 Call 1-800-648-9523 for more info and visit wwwelitesoftcom to download a free trial version

Chimney Sweep business for sale in the Northern Rocky Mountains of New Mexico Services a large area with three ski resorts in the service area Equipment and signed three year contracts goes with the business Business is well established For pricing and other info please email your questions to ridgeriders1gmailcom

CLASSIFIED ADS FREE FOR NCSG MEMBERSMembers can run one 35 word classified free each year Regularly classified ads are $2word or $1word for NCSG members Classified ads are non-commissionable and must be pre-paid To place a classified ad please contact Megan McMahon at mmcmahonncsgorg or (317) 837-1500

Cut To Fit Refractories

NEWPRODUCT

Having trouble locating that hard to find refractory panel No problem when you use the MC Refractory Inc CUT TO FIT refractory walls Carry them on your truck cuts easily to fit most fireplaces This product is the original Tested to UL127 amp ASTM C133 standards and certified by OMNI Test Laboratories

MC Refractory Inc11435 East Santa Fe Ave Unit B bull Hesperia CA 92345

Call us Toll Free (877) Cut-2-Fit(877) 288-2348

Visit us on the web at wwwmcrefractorycom

CUSTOM PANELS AVAILABLE CALL FOR DETAILSWe also manufacture fire rings and log lighters

Do you Pre-Screen Your EmployeesLABORCHEX a valuable employment background screening service since 1985 offers discounted pricing to all NCSG members There are no set up fees or minimum orders and many results are completed within 24 hours Members will simply complete a few forms via a secure website after the applicant has authorized the screening by signing a release Results will be provided on the website and by email or fax Not only will NCSG members lower turnover costs enhance safety and security and save $$ from day one - all screenings comply with federal laws and regulations bull Lower Turnover Costsbull Reduce Negligent Hiring Issuesbull Maintain Productive Worksitesbull Enhance Safety amp Securitybull Save $$ from Day One For more information on how to take advantage of this benefit go to the ldquoMembers Onlyrdquo section of wwwNCSGorg to access member benefits and discount information

TwittercomDntMoveFirewood

TweetThatsWhatTreeSaid to spread the message

TwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewood

TweetTweetTweetTweetTweetThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid to spread the messageto spread the messageto spread the messageto spread the messageto spread the messageto spread the message

FacebookcomDontMoveFirewood

Join us on Facebook to get up-to-date information and safe burning tips

FacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewood

Join us on Facebook to get up-to-date information and safe burning tips and safe burning tips

TwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewood

FacebookcomDontMoveFirewoodFacebookcomDontMoveFirewood

Spread the word not the pest

org

National Chimney Sweep Guild2155 Commercial DrivePlainfield IN 46168

1210

NEW CUSTOMERS BUY 2 GET 1 FREEQUALITY SERVICE AND THE BEST PRICES YEAR ROUNDSingle Wall 316L 6 x 25 $288Single Wall 316L 6 x 35 $368Smooth Wall 316L 6 x 25 $313Smooth Wall 316L 6 x 35 $403FOR BULK ORDERS AND MORE SIZES

CALL 877234PIPEVisit our website wwwLifetimeChimneySupplycom

Fire Safety Improved Performance Easy and Effective Cleaning Long-term Preservation

WHY DO YOUR CUSTOMERS NEEDA LIFETIME CHIMNEY LINER

Lifetime chimney liners offer the best protection against dangerous

conditions caused by improperly vented appliances misused

wood stoves poor construction and excessive moisture They improve

draft flow are easy to clean and help extend the life of your chimney

FREESHIPPINGWITH YOUR KITPURCHASE

FREESHIPPINGWITH YOUR KITPURCHASE

Page 31: November 2012

NCSG Innovation 2013 bull April 4-7 bull Branson MO

Company___________________________________ Address ____________________________________ City State ZIP ________________________________ Phone ______________________________________Fax ________________________________________Email _____________________________________ Check here to opt-in to email from exhibitors

REGISTRANT INFORMATION Please write name as you would like it to appear on your badge Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________

Name _____________________________________________________________ First time attendee Yes Registrant Type ______________________________________________________ $ ___________________ Registration Total $ ___________________

Showboat Branson Belle Tickets ($29each) Qty _______ Cruise Total $ ___________________ 2013 Convention Patch ($3each - Pickup on-site) Qty ________ Patch Total $ ___________________ PROMO CODE ___________________ $ ___________________

Payment Method Check ___________________ Visa MC AmEx

Account __________________________________ Card Security Code _____________ Exp __________Name on Card _______________________________ Signature ___________________________________

PAYMENT INFORMATION

GRAND TOTAL

For Office Use Only O2CR C2F AUTH _______________OrgID ________________ Profile ID ___________________RECrsquoD BY _____________ DATE ______________________

Advanced convention registation closes March 14

STANDARD RATES

Until 1913

11013- 21413

After21413

Primary $499 $549 $599Spouse 299 349 3991st Additional 449 499 5492nd Additional 399 449 4993+ Additional 349 399 449Single Day 279 279 279Banquet Only 89 89 89Tradeshow Only 79 79 79Child banquet tickets are available for kids 12 and under

NCSG MEMBER RATES

Until 1913

11013- 21413

After21413

Primary $399 $449 $499Spouse 199 249 2991st Additional 349 399 4492nd Additional 299 349 3993+ Additional 249 299 349Single Day 179 179 179Banquet Only 69 69 69Tradeshow Only 49 49 49Senior Members $100 $100 $100

MAIL TO National Chimney Sweep Guild 2155 Commercial Drive Plainfield IN 46168

FAX TO (317) 837-5365 CALL (317) 837-1500

REGISTER ONLINE NCSGorginnovationNCSG also accepts direct debit payments

Please contact Candice Bradbury at (317) 837-1500 or cbradburyncsgorg for more information

Cancellations must be made in writing and sent toNCSG 2155 Commercial Drive Plainfield IN 46168

Refund Policy Prior to 1913 90 11013-21413 75 No refunds are available after 21413

Chartered Cruise and Dinner ShowShowboat Branson Belle

-- Additional Registration Required --$29person - Join us aboard the Showboat

Branson Belle on the evening of April 4 for the spectacular ldquoMade in the USArdquo dinner show and a two-hour cruise on Table Rock Lake

No matter how you define success you will find something at NCSG Innovation 2013 that will stretch your imagination test your technical abilities and get that light bulb over your head to appear

From many perspectives one common theme has tied together all of NCSGrsquos convention and trade show events That theme is innovation Innovation is ldquodoing outside of the boxrdquo to make both work and personal lives more comfortable and enjoyable American chimney service businesses must remain on the cutting edge of innovation and our convention is your ticket to a more successful future

About BransonThe NCSG Innovation 2013 Convention and Trade Show will be held at the Chateau on the Lake in Branson Missouri Branson is located 40 miles south of Springfield and nestled in the heart of the Ozark Mountains Southwest Missouri is home of some of the most picturesque and breathtaking natural views in the country Rest assured we realize that we may have a little competition for our attendeesrsquo attention and wersquore working on creative ways to keep them engaged and on the tradeshow floor

About Chateau on the LakeThe Chateau on the Lake Resort Spa amp Convention Center in Branson Missouri is perfect for all kinds of stays Pack up the family - small dog included - and come for a vacation No matter what type of get-away you seek our extraordinary ldquoCastle in the Ozarksrdquo is here for you

Chateau on the Lake in Branson is the only AAA Four-Diamond Lake Resort in Missouri It has complimentary indoor and outdoor parking three amazing res-taurants first class relaxation at Spa Chateau and a full service Marina on Table Rock Lake

Hotel reservations are now being accepted for NCSG Innovation 2013 at Chateau on the Lake in Branson MO Just call 1-888-333-LAKE (5253) and mention that yoursquore with the National Chimney Sweep Guild to lock in rates starting at $129 for a mountain view and $134 for a lake view

NCSG Innovation 2013April 4-7 at Chateau on the Lake in Branson MO

For more info visit wwwNCSGorginnovation

Chartered Cruise and ldquoMade in the USArdquo Dinner Show

Showboat Branson Belle -- Additional $29person Registration Required --

Join fellow sweeps and industry friends for a two-hour chartered dinner cruise aboard the Showboat Branson Belle The eveningrsquos entertainment is a show called Made In The USA featuring Janice Martin the worldrsquos only aerial violinist and the five-member all-male vocal group The ShowMen in a patriotic musical tribute to America NCSG Innovation 2013 attendees and guests can experience this ALL-IN-ONE dinner show and cruise at a significantly discounted rate which has been even further discounted through a generous sponsorship from Olympia Chimney Supply Chartered Cruise and Dinner Show tickets are available for an additional fee ($29person) through the regular registration process

November 19-23 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

November 26-30 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 3-7 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 10-14 2012CSIA (online) - Chimney Physics

Dates amp Events

Please send notice of your events

for NCSG Dates amp Events listings at

mmcmahonncsgorg for inclusion here

in weekly posts to the discussion list

and online at wwwNCSGorgdates The

event must be considered educational or

informative for the industry (sales events

and open houses will not be listed)

- CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 14-19 2012AHIT Home Inspection Training CSIA Technology Center For more information please contact jhuebnerahitcom

December 17-21 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 24-28 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 31- January 4 2013CSIA (online) - Chimney Physics

- CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

January 7-11 2013CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

January 14-18 2013CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician

AND AS ALWAYS

uuml Direct Vent Pro uuml Pellet Vent Prouuml Class ADuraTech

bull Same Day Shipment bull 16 Toll Free Lines To Assist You bullbull Proud Supplier Member To The NCSG bull

Serving Sweeps for 35+ Years

LARGEST INVENTORY

LOWEST PRICES

HEADQUARTERS

Itrsquos In Stock

uuml Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ Years

Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ Years

bull Proud Supplier Member To The NCSG bull

1-866-880-3473

Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ Years

Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ Years

Class ADuraTech

Serving Sweeps for 35+ Years

32 SWEEPING NOVEMBER 12

NOVEMBER 12 SWEEPING 33

otivation Everybody wants it Just about

everything we do is affected by it Itrsquos a billion

dollar industry studied and preached by many

but truly understood and embraced by few I

myself subscribe to all sorts of blogs and article feeds related to

the topic When I go conferences I love to hear a good motivational

speaker But what truly motivates us

Irsquom guessing the answer to that question varies for all of us

Deciding what to have for dinner may be motivated by our desire

to lose weight our budget or maybe simply some food we saw on

TV Making the decision to attend a business conference may be

motivated by the speakers the topics the location or the cost Even

reading this magazine is a motivated behavior

So during this time of year when many sweeps seem to be motivated

by trying to keep up with the relative seasonal high pace of business

I decided to do a little research Not surprisingly there is no shortage

of information out there on the topic but I did run across a couple

of things that caught my attention and I thought were worthwhile to

pass along

One article in particular was written by a small business

entrepreneur (which is the first key to catching my attention) and

business coach Nancy Wurtzel She talks about both external and

internal forces that impact our motivation and the role they play in

our everyday business decisions and she encourages us to take the

time to examine those factors for each of us that truly and uniquely

make us tick

Specifically Wurtzel offers seven factors to motivate the motivational

thought process Inspiration goals networking self-reward exercise

organization and of course external stimulation from motivational

speakers and authors

What is your inspiration What are you truly interested in and

inspired by Whatever it is itrsquos critical to getting and staying

motivated If yoursquore note interested in your business you canrsquot

expect to stay motivated to succeed in it for the long term On the

other hand if you are excited about what you are doing you will be

persistent even when challenged and your energy and intensity will

help you thrive

Are you setting goals Short and long-term goal setting is vital for any

business owner This is hardly business savvy news but itrsquos amazing

how many small businesses donrsquot do this in a measurable way And

many of those that do forget to go back and review their goals to see

where they are and adjust as needed How could you possibly be

motivated if you are unsure about the direction and progress of your

company

Network whenever you can with peers and other small business

owners The isolation of working alone can be one of the most

difficult parts of entrepreneurship or frankly being the boss in any

BY MARK MCSWEENEY CAEEXECUTIVE DIRECTOR

Perspective

Worthwhile Motivation

ldquoMotivation is one of the most powerful driving forces in the workplace It can mean the difference between tremendous success and failurerdquo ndash Nancy Wurtzel

M

34 SWEEPING NOVEMBER 12

organization Gaining support from others is motivating Itrsquos hard to

move mountains by yourself However building off the energy and

inspiration of others who are in similar positions those mountains

can become merely small hills just waiting to be traveled By all

means network with other sweeps but donrsquot limit it to that Even

when businesses are not related there is a lot of common ground

between small businesses and plenty of opportunities to work

together

Reward yourself You know how hard you work Even when

you work smart you still tend to work hard Itrsquos human nature

particularly for the entrepreneurial mind But all work and no play

can be a big mistake Motivation will drop quickly of you never take

time away from the work you are doing So plan frequent rewards

for yourself They donrsquot have to be huge getaways though every once

in a while thatrsquos a good idea too And in between the rewards when

you have the inevitable bad day deal with it learn what you can

from it and then put it behind you The great Emerson said ldquoFinish

each day and be done with it You have done what you could Some

blunders and absurdities have crept in forget them as soon as you

can Tomorrow is a new day You shall begin it serenely and with too

high a spirit to be encumbered with your old nonsenserdquo

Take care of yourself Wersquove all heard that there is a powerful

connection between the mind and the body When we get busy

itrsquos easy to begin to neglect on or the other Exercise and cut back

on some of the unhealthy foods (note I didnrsquot say get rid of them

entirely that may be part of your self-reward) Exercise breaks donrsquot

have to be huge blocks of time and you donrsquot need to spend money

joining a gym or hiring a personal trainer if thatrsquos not what yoursquore

into But do something It will make you feel better and doing that

can help keep your mind fresh

Get organized Okay for those of you who have seen my desk you

know paper management is not my forte While I do keep myself

organized in other ways every once in a while I need to set aside

time to tackle the stacks and clean my desk off so that I can start

fresh I always feel better afterward Beyond the paper take a look

at opportunities to really get organized by creating business systems

that will help you streamline your operations and once you do the

ongoing challenge is to keep yourself on track by maintaining these

systems If you canrsquot do it on your own donrsquot be afraid to bring in

someone who can help you another great benefit of networking

Keep yourself motivated There is no shortage of motivational ideas

and materials out there for the taking Itrsquos hard to go through a

day without being exposed to books CDs blogs seminars videos

and more There are even apps for your smart phone So who do

you trust Who do you listen to How do you get through all the

motivational clutter out there and actually find someone who can

get you fired up about working and improving your business If you

have a business mentor get suggestions from him or her If yoursquore

networking with other small business

owners ask them what has worked

for them If they are in the same boat

you are maybe you can experiment

together

Jim Rohn says that life is worthwhile

when you learn try stay and care

Constantly challenge yourself to learn

what you can do to keep on top of

your game mentally and physically

Try your best to make a difference in

your life even when at first you donrsquot

succeed Stay in the game that you have

committed to play and see it through

And care about what you are doing

who you are doing it with and who

you are doing it for Do these things

with a passion and motivation is sure

to follow

Until next time I continue to wish you

every success

Double Locking CrimpRemains StrongYet Very Flexibl e

With No Memo ry

Strong Triple Locking CrimpHolds T ogether Even OnTough Jobs

Horizontal Sides Of CorrugationOffer Added Strengthamp Flexibility

Manufactured by CHIMNEY TECHNIQUE INC

Chim-Pro Interlock Flex

Chim-Pro Corrugated

Flex

Chim-Pro RigidADDED SAFETY EFFICIENCY AND VALUE

In Which ALL FITTINGS Are Attached With A Band Even The Tee Cap And Elbows Quick amp Simple No Drilling amp Riveting

Featuring

Visit wwwchim-prolinercom for more detailsbull 2000 Industrial Ave bull Sioux Falls SD 57104

1-800-582-1392

NOVEMBER 12 SWEEPING 35

Display Ad Index

Darwin Awards

Have you snapped a photo of a peculiar chimney in your area that made you shake your head in disbelief

Send it to Melissa Heeke at mheekencsgorg for publication in Sweeping Or mail it to NCSG 2155 Commercial Drive Plainfield IN 46168

Page Advertiser Phone Email or Website Address

34 Ahrens Chimney Technique 800-582-1392 ahrenschimneyqwestofficenet

21-24 Chimney Safety Institute of America 317-837-5362 wwwCSIAorg

17 Cobra Chimney Caps 888-463-0636 salescobrachimneycom

29 Communications Network Inc 800-875-8118 tkempercomnetmessagecom

19 Copperfield 800-247-3305 wwwcopperfieldcom

6 ENERVEX Inc 800-255-2923 infochimneyfanscom

15 Firesafe Industries Inc 800-545-6607 wwwfiresafeinccom

18 Hose Master 800-221-2319 bobdanielshosemastercom

10 ICP 508-695-7000 wwwchimneycapscom

BC Lifetime Chimney Supply LLC 877-234-7473 wwwlifetimechimneysupplycom

7 Lindemann Chimney Company 800-722-7230 wwwlindemannchimneycom

34 MC Refractory 760-956-1884 wwwmcrefractorycom

8 Meyer Machine amp Equipment 800-728-3828 wwwmeyermachinecom

4 National Chimney Supply 800-897-8481 wwwnationalchimneysupplycom

11 New England Chimney Supply 888-900-8106 wwwNECS-BEST-FLEXcom

5 Olympia Chimney Supply 800-569-1425 wwwolympiachimneycom

13 Sand Hill Wholesale 800-258-5496 wwwsandhillwholesalecom

3 Smoktite 866-439-0069 wwwsmoktitecom

32 Sweeprsquos Choice 866-880-3473 infosweepsamericacom

9 Thermocrete 866-439-0069 wwwthermocreteusacom

25 Whitecaps 800-335-2534 wwwwhitecapscom

This photo was taken by our tech Wes Thornton and we really donrsquot know what to say about it other than ldquoNo way am I getting up thererdquo

Enjoy Jessica Addams Barnhill Chimney Company Jessica Addams

36 SWEEPING NOVEMBER 12

ClassifiedsGotta chimney question Sizing Codes Call Royal Edwards Make Royal your tech department CALL NOW 813-982-0219 for on-call tech support Continuing Education special bonus ndash ask how you can get the Friday morning E-Blast for FREE CALL NOW 813-982-0219

GasVent Software for Sizing Chimneys only $195 Call 1-800-648-9523 for more info and visit wwwelitesoftcom to download a free trial version

Chimney Sweep business for sale in the Northern Rocky Mountains of New Mexico Services a large area with three ski resorts in the service area Equipment and signed three year contracts goes with the business Business is well established For pricing and other info please email your questions to ridgeriders1gmailcom

CLASSIFIED ADS FREE FOR NCSG MEMBERSMembers can run one 35 word classified free each year Regularly classified ads are $2word or $1word for NCSG members Classified ads are non-commissionable and must be pre-paid To place a classified ad please contact Megan McMahon at mmcmahonncsgorg or (317) 837-1500

Cut To Fit Refractories

NEWPRODUCT

Having trouble locating that hard to find refractory panel No problem when you use the MC Refractory Inc CUT TO FIT refractory walls Carry them on your truck cuts easily to fit most fireplaces This product is the original Tested to UL127 amp ASTM C133 standards and certified by OMNI Test Laboratories

MC Refractory Inc11435 East Santa Fe Ave Unit B bull Hesperia CA 92345

Call us Toll Free (877) Cut-2-Fit(877) 288-2348

Visit us on the web at wwwmcrefractorycom

CUSTOM PANELS AVAILABLE CALL FOR DETAILSWe also manufacture fire rings and log lighters

Do you Pre-Screen Your EmployeesLABORCHEX a valuable employment background screening service since 1985 offers discounted pricing to all NCSG members There are no set up fees or minimum orders and many results are completed within 24 hours Members will simply complete a few forms via a secure website after the applicant has authorized the screening by signing a release Results will be provided on the website and by email or fax Not only will NCSG members lower turnover costs enhance safety and security and save $$ from day one - all screenings comply with federal laws and regulations bull Lower Turnover Costsbull Reduce Negligent Hiring Issuesbull Maintain Productive Worksitesbull Enhance Safety amp Securitybull Save $$ from Day One For more information on how to take advantage of this benefit go to the ldquoMembers Onlyrdquo section of wwwNCSGorg to access member benefits and discount information

TwittercomDntMoveFirewood

TweetThatsWhatTreeSaid to spread the message

TwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewood

TweetTweetTweetTweetTweetThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid to spread the messageto spread the messageto spread the messageto spread the messageto spread the messageto spread the message

FacebookcomDontMoveFirewood

Join us on Facebook to get up-to-date information and safe burning tips

FacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewood

Join us on Facebook to get up-to-date information and safe burning tips and safe burning tips

TwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewood

FacebookcomDontMoveFirewoodFacebookcomDontMoveFirewood

Spread the word not the pest

org

National Chimney Sweep Guild2155 Commercial DrivePlainfield IN 46168

1210

NEW CUSTOMERS BUY 2 GET 1 FREEQUALITY SERVICE AND THE BEST PRICES YEAR ROUNDSingle Wall 316L 6 x 25 $288Single Wall 316L 6 x 35 $368Smooth Wall 316L 6 x 25 $313Smooth Wall 316L 6 x 35 $403FOR BULK ORDERS AND MORE SIZES

CALL 877234PIPEVisit our website wwwLifetimeChimneySupplycom

Fire Safety Improved Performance Easy and Effective Cleaning Long-term Preservation

WHY DO YOUR CUSTOMERS NEEDA LIFETIME CHIMNEY LINER

Lifetime chimney liners offer the best protection against dangerous

conditions caused by improperly vented appliances misused

wood stoves poor construction and excessive moisture They improve

draft flow are easy to clean and help extend the life of your chimney

FREESHIPPINGWITH YOUR KITPURCHASE

FREESHIPPINGWITH YOUR KITPURCHASE

Page 32: November 2012

November 19-23 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

November 26-30 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 3-7 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 10-14 2012CSIA (online) - Chimney Physics

Dates amp Events

Please send notice of your events

for NCSG Dates amp Events listings at

mmcmahonncsgorg for inclusion here

in weekly posts to the discussion list

and online at wwwNCSGorgdates The

event must be considered educational or

informative for the industry (sales events

and open houses will not be listed)

- CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 14-19 2012AHIT Home Inspection Training CSIA Technology Center For more information please contact jhuebnerahitcom

December 17-21 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 24-28 2012CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

December 31- January 4 2013CSIA (online) - Chimney Physics

- CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

January 7-11 2013CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician Review- CSIA eLearning - Health amp Safety Multi-User Courses- Lining Masonry Chimneys with Stainless Steel For more information please call (317) 837-5362 or visit wwwCSIAorg

January 14-18 2013CSIA (online) - Chimney Physics - CSIA Certified Chimney Sweep Review - CSIA Certified Dryer Exhaust Technician

AND AS ALWAYS

uuml Direct Vent Pro uuml Pellet Vent Prouuml Class ADuraTech

bull Same Day Shipment bull 16 Toll Free Lines To Assist You bullbull Proud Supplier Member To The NCSG bull

Serving Sweeps for 35+ Years

LARGEST INVENTORY

LOWEST PRICES

HEADQUARTERS

Itrsquos In Stock

uuml Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ Years

Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ YearsServing Sweeps for 35+ Years

bull Proud Supplier Member To The NCSG bull

1-866-880-3473

Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ Years

Class ADuraTech

Serving Sweeps for 35+ YearsServing Sweeps for 35+ Years

Class ADuraTech

Serving Sweeps for 35+ Years

32 SWEEPING NOVEMBER 12

NOVEMBER 12 SWEEPING 33

otivation Everybody wants it Just about

everything we do is affected by it Itrsquos a billion

dollar industry studied and preached by many

but truly understood and embraced by few I

myself subscribe to all sorts of blogs and article feeds related to

the topic When I go conferences I love to hear a good motivational

speaker But what truly motivates us

Irsquom guessing the answer to that question varies for all of us

Deciding what to have for dinner may be motivated by our desire

to lose weight our budget or maybe simply some food we saw on

TV Making the decision to attend a business conference may be

motivated by the speakers the topics the location or the cost Even

reading this magazine is a motivated behavior

So during this time of year when many sweeps seem to be motivated

by trying to keep up with the relative seasonal high pace of business

I decided to do a little research Not surprisingly there is no shortage

of information out there on the topic but I did run across a couple

of things that caught my attention and I thought were worthwhile to

pass along

One article in particular was written by a small business

entrepreneur (which is the first key to catching my attention) and

business coach Nancy Wurtzel She talks about both external and

internal forces that impact our motivation and the role they play in

our everyday business decisions and she encourages us to take the

time to examine those factors for each of us that truly and uniquely

make us tick

Specifically Wurtzel offers seven factors to motivate the motivational

thought process Inspiration goals networking self-reward exercise

organization and of course external stimulation from motivational

speakers and authors

What is your inspiration What are you truly interested in and

inspired by Whatever it is itrsquos critical to getting and staying

motivated If yoursquore note interested in your business you canrsquot

expect to stay motivated to succeed in it for the long term On the

other hand if you are excited about what you are doing you will be

persistent even when challenged and your energy and intensity will

help you thrive

Are you setting goals Short and long-term goal setting is vital for any

business owner This is hardly business savvy news but itrsquos amazing

how many small businesses donrsquot do this in a measurable way And

many of those that do forget to go back and review their goals to see

where they are and adjust as needed How could you possibly be

motivated if you are unsure about the direction and progress of your

company

Network whenever you can with peers and other small business

owners The isolation of working alone can be one of the most

difficult parts of entrepreneurship or frankly being the boss in any

BY MARK MCSWEENEY CAEEXECUTIVE DIRECTOR

Perspective

Worthwhile Motivation

ldquoMotivation is one of the most powerful driving forces in the workplace It can mean the difference between tremendous success and failurerdquo ndash Nancy Wurtzel

M

34 SWEEPING NOVEMBER 12

organization Gaining support from others is motivating Itrsquos hard to

move mountains by yourself However building off the energy and

inspiration of others who are in similar positions those mountains

can become merely small hills just waiting to be traveled By all

means network with other sweeps but donrsquot limit it to that Even

when businesses are not related there is a lot of common ground

between small businesses and plenty of opportunities to work

together

Reward yourself You know how hard you work Even when

you work smart you still tend to work hard Itrsquos human nature

particularly for the entrepreneurial mind But all work and no play

can be a big mistake Motivation will drop quickly of you never take

time away from the work you are doing So plan frequent rewards

for yourself They donrsquot have to be huge getaways though every once

in a while thatrsquos a good idea too And in between the rewards when

you have the inevitable bad day deal with it learn what you can

from it and then put it behind you The great Emerson said ldquoFinish

each day and be done with it You have done what you could Some

blunders and absurdities have crept in forget them as soon as you

can Tomorrow is a new day You shall begin it serenely and with too

high a spirit to be encumbered with your old nonsenserdquo

Take care of yourself Wersquove all heard that there is a powerful

connection between the mind and the body When we get busy

itrsquos easy to begin to neglect on or the other Exercise and cut back

on some of the unhealthy foods (note I didnrsquot say get rid of them

entirely that may be part of your self-reward) Exercise breaks donrsquot

have to be huge blocks of time and you donrsquot need to spend money

joining a gym or hiring a personal trainer if thatrsquos not what yoursquore

into But do something It will make you feel better and doing that

can help keep your mind fresh

Get organized Okay for those of you who have seen my desk you

know paper management is not my forte While I do keep myself

organized in other ways every once in a while I need to set aside

time to tackle the stacks and clean my desk off so that I can start

fresh I always feel better afterward Beyond the paper take a look

at opportunities to really get organized by creating business systems

that will help you streamline your operations and once you do the

ongoing challenge is to keep yourself on track by maintaining these

systems If you canrsquot do it on your own donrsquot be afraid to bring in

someone who can help you another great benefit of networking

Keep yourself motivated There is no shortage of motivational ideas

and materials out there for the taking Itrsquos hard to go through a

day without being exposed to books CDs blogs seminars videos

and more There are even apps for your smart phone So who do

you trust Who do you listen to How do you get through all the

motivational clutter out there and actually find someone who can

get you fired up about working and improving your business If you

have a business mentor get suggestions from him or her If yoursquore

networking with other small business

owners ask them what has worked

for them If they are in the same boat

you are maybe you can experiment

together

Jim Rohn says that life is worthwhile

when you learn try stay and care

Constantly challenge yourself to learn

what you can do to keep on top of

your game mentally and physically

Try your best to make a difference in

your life even when at first you donrsquot

succeed Stay in the game that you have

committed to play and see it through

And care about what you are doing

who you are doing it with and who

you are doing it for Do these things

with a passion and motivation is sure

to follow

Until next time I continue to wish you

every success

Double Locking CrimpRemains StrongYet Very Flexibl e

With No Memo ry

Strong Triple Locking CrimpHolds T ogether Even OnTough Jobs

Horizontal Sides Of CorrugationOffer Added Strengthamp Flexibility

Manufactured by CHIMNEY TECHNIQUE INC

Chim-Pro Interlock Flex

Chim-Pro Corrugated

Flex

Chim-Pro RigidADDED SAFETY EFFICIENCY AND VALUE

In Which ALL FITTINGS Are Attached With A Band Even The Tee Cap And Elbows Quick amp Simple No Drilling amp Riveting

Featuring

Visit wwwchim-prolinercom for more detailsbull 2000 Industrial Ave bull Sioux Falls SD 57104

1-800-582-1392

NOVEMBER 12 SWEEPING 35

Display Ad Index

Darwin Awards

Have you snapped a photo of a peculiar chimney in your area that made you shake your head in disbelief

Send it to Melissa Heeke at mheekencsgorg for publication in Sweeping Or mail it to NCSG 2155 Commercial Drive Plainfield IN 46168

Page Advertiser Phone Email or Website Address

34 Ahrens Chimney Technique 800-582-1392 ahrenschimneyqwestofficenet

21-24 Chimney Safety Institute of America 317-837-5362 wwwCSIAorg

17 Cobra Chimney Caps 888-463-0636 salescobrachimneycom

29 Communications Network Inc 800-875-8118 tkempercomnetmessagecom

19 Copperfield 800-247-3305 wwwcopperfieldcom

6 ENERVEX Inc 800-255-2923 infochimneyfanscom

15 Firesafe Industries Inc 800-545-6607 wwwfiresafeinccom

18 Hose Master 800-221-2319 bobdanielshosemastercom

10 ICP 508-695-7000 wwwchimneycapscom

BC Lifetime Chimney Supply LLC 877-234-7473 wwwlifetimechimneysupplycom

7 Lindemann Chimney Company 800-722-7230 wwwlindemannchimneycom

34 MC Refractory 760-956-1884 wwwmcrefractorycom

8 Meyer Machine amp Equipment 800-728-3828 wwwmeyermachinecom

4 National Chimney Supply 800-897-8481 wwwnationalchimneysupplycom

11 New England Chimney Supply 888-900-8106 wwwNECS-BEST-FLEXcom

5 Olympia Chimney Supply 800-569-1425 wwwolympiachimneycom

13 Sand Hill Wholesale 800-258-5496 wwwsandhillwholesalecom

3 Smoktite 866-439-0069 wwwsmoktitecom

32 Sweeprsquos Choice 866-880-3473 infosweepsamericacom

9 Thermocrete 866-439-0069 wwwthermocreteusacom

25 Whitecaps 800-335-2534 wwwwhitecapscom

This photo was taken by our tech Wes Thornton and we really donrsquot know what to say about it other than ldquoNo way am I getting up thererdquo

Enjoy Jessica Addams Barnhill Chimney Company Jessica Addams

36 SWEEPING NOVEMBER 12

ClassifiedsGotta chimney question Sizing Codes Call Royal Edwards Make Royal your tech department CALL NOW 813-982-0219 for on-call tech support Continuing Education special bonus ndash ask how you can get the Friday morning E-Blast for FREE CALL NOW 813-982-0219

GasVent Software for Sizing Chimneys only $195 Call 1-800-648-9523 for more info and visit wwwelitesoftcom to download a free trial version

Chimney Sweep business for sale in the Northern Rocky Mountains of New Mexico Services a large area with three ski resorts in the service area Equipment and signed three year contracts goes with the business Business is well established For pricing and other info please email your questions to ridgeriders1gmailcom

CLASSIFIED ADS FREE FOR NCSG MEMBERSMembers can run one 35 word classified free each year Regularly classified ads are $2word or $1word for NCSG members Classified ads are non-commissionable and must be pre-paid To place a classified ad please contact Megan McMahon at mmcmahonncsgorg or (317) 837-1500

Cut To Fit Refractories

NEWPRODUCT

Having trouble locating that hard to find refractory panel No problem when you use the MC Refractory Inc CUT TO FIT refractory walls Carry them on your truck cuts easily to fit most fireplaces This product is the original Tested to UL127 amp ASTM C133 standards and certified by OMNI Test Laboratories

MC Refractory Inc11435 East Santa Fe Ave Unit B bull Hesperia CA 92345

Call us Toll Free (877) Cut-2-Fit(877) 288-2348

Visit us on the web at wwwmcrefractorycom

CUSTOM PANELS AVAILABLE CALL FOR DETAILSWe also manufacture fire rings and log lighters

Do you Pre-Screen Your EmployeesLABORCHEX a valuable employment background screening service since 1985 offers discounted pricing to all NCSG members There are no set up fees or minimum orders and many results are completed within 24 hours Members will simply complete a few forms via a secure website after the applicant has authorized the screening by signing a release Results will be provided on the website and by email or fax Not only will NCSG members lower turnover costs enhance safety and security and save $$ from day one - all screenings comply with federal laws and regulations bull Lower Turnover Costsbull Reduce Negligent Hiring Issuesbull Maintain Productive Worksitesbull Enhance Safety amp Securitybull Save $$ from Day One For more information on how to take advantage of this benefit go to the ldquoMembers Onlyrdquo section of wwwNCSGorg to access member benefits and discount information

TwittercomDntMoveFirewood

TweetThatsWhatTreeSaid to spread the message

TwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewood

TweetTweetTweetTweetTweetThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid to spread the messageto spread the messageto spread the messageto spread the messageto spread the messageto spread the message

FacebookcomDontMoveFirewood

Join us on Facebook to get up-to-date information and safe burning tips

FacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewood

Join us on Facebook to get up-to-date information and safe burning tips and safe burning tips

TwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewood

FacebookcomDontMoveFirewoodFacebookcomDontMoveFirewood

Spread the word not the pest

org

National Chimney Sweep Guild2155 Commercial DrivePlainfield IN 46168

1210

NEW CUSTOMERS BUY 2 GET 1 FREEQUALITY SERVICE AND THE BEST PRICES YEAR ROUNDSingle Wall 316L 6 x 25 $288Single Wall 316L 6 x 35 $368Smooth Wall 316L 6 x 25 $313Smooth Wall 316L 6 x 35 $403FOR BULK ORDERS AND MORE SIZES

CALL 877234PIPEVisit our website wwwLifetimeChimneySupplycom

Fire Safety Improved Performance Easy and Effective Cleaning Long-term Preservation

WHY DO YOUR CUSTOMERS NEEDA LIFETIME CHIMNEY LINER

Lifetime chimney liners offer the best protection against dangerous

conditions caused by improperly vented appliances misused

wood stoves poor construction and excessive moisture They improve

draft flow are easy to clean and help extend the life of your chimney

FREESHIPPINGWITH YOUR KITPURCHASE

FREESHIPPINGWITH YOUR KITPURCHASE

Page 33: November 2012

NOVEMBER 12 SWEEPING 33

otivation Everybody wants it Just about

everything we do is affected by it Itrsquos a billion

dollar industry studied and preached by many

but truly understood and embraced by few I

myself subscribe to all sorts of blogs and article feeds related to

the topic When I go conferences I love to hear a good motivational

speaker But what truly motivates us

Irsquom guessing the answer to that question varies for all of us

Deciding what to have for dinner may be motivated by our desire

to lose weight our budget or maybe simply some food we saw on

TV Making the decision to attend a business conference may be

motivated by the speakers the topics the location or the cost Even

reading this magazine is a motivated behavior

So during this time of year when many sweeps seem to be motivated

by trying to keep up with the relative seasonal high pace of business

I decided to do a little research Not surprisingly there is no shortage

of information out there on the topic but I did run across a couple

of things that caught my attention and I thought were worthwhile to

pass along

One article in particular was written by a small business

entrepreneur (which is the first key to catching my attention) and

business coach Nancy Wurtzel She talks about both external and

internal forces that impact our motivation and the role they play in

our everyday business decisions and she encourages us to take the

time to examine those factors for each of us that truly and uniquely

make us tick

Specifically Wurtzel offers seven factors to motivate the motivational

thought process Inspiration goals networking self-reward exercise

organization and of course external stimulation from motivational

speakers and authors

What is your inspiration What are you truly interested in and

inspired by Whatever it is itrsquos critical to getting and staying

motivated If yoursquore note interested in your business you canrsquot

expect to stay motivated to succeed in it for the long term On the

other hand if you are excited about what you are doing you will be

persistent even when challenged and your energy and intensity will

help you thrive

Are you setting goals Short and long-term goal setting is vital for any

business owner This is hardly business savvy news but itrsquos amazing

how many small businesses donrsquot do this in a measurable way And

many of those that do forget to go back and review their goals to see

where they are and adjust as needed How could you possibly be

motivated if you are unsure about the direction and progress of your

company

Network whenever you can with peers and other small business

owners The isolation of working alone can be one of the most

difficult parts of entrepreneurship or frankly being the boss in any

BY MARK MCSWEENEY CAEEXECUTIVE DIRECTOR

Perspective

Worthwhile Motivation

ldquoMotivation is one of the most powerful driving forces in the workplace It can mean the difference between tremendous success and failurerdquo ndash Nancy Wurtzel

M

34 SWEEPING NOVEMBER 12

organization Gaining support from others is motivating Itrsquos hard to

move mountains by yourself However building off the energy and

inspiration of others who are in similar positions those mountains

can become merely small hills just waiting to be traveled By all

means network with other sweeps but donrsquot limit it to that Even

when businesses are not related there is a lot of common ground

between small businesses and plenty of opportunities to work

together

Reward yourself You know how hard you work Even when

you work smart you still tend to work hard Itrsquos human nature

particularly for the entrepreneurial mind But all work and no play

can be a big mistake Motivation will drop quickly of you never take

time away from the work you are doing So plan frequent rewards

for yourself They donrsquot have to be huge getaways though every once

in a while thatrsquos a good idea too And in between the rewards when

you have the inevitable bad day deal with it learn what you can

from it and then put it behind you The great Emerson said ldquoFinish

each day and be done with it You have done what you could Some

blunders and absurdities have crept in forget them as soon as you

can Tomorrow is a new day You shall begin it serenely and with too

high a spirit to be encumbered with your old nonsenserdquo

Take care of yourself Wersquove all heard that there is a powerful

connection between the mind and the body When we get busy

itrsquos easy to begin to neglect on or the other Exercise and cut back

on some of the unhealthy foods (note I didnrsquot say get rid of them

entirely that may be part of your self-reward) Exercise breaks donrsquot

have to be huge blocks of time and you donrsquot need to spend money

joining a gym or hiring a personal trainer if thatrsquos not what yoursquore

into But do something It will make you feel better and doing that

can help keep your mind fresh

Get organized Okay for those of you who have seen my desk you

know paper management is not my forte While I do keep myself

organized in other ways every once in a while I need to set aside

time to tackle the stacks and clean my desk off so that I can start

fresh I always feel better afterward Beyond the paper take a look

at opportunities to really get organized by creating business systems

that will help you streamline your operations and once you do the

ongoing challenge is to keep yourself on track by maintaining these

systems If you canrsquot do it on your own donrsquot be afraid to bring in

someone who can help you another great benefit of networking

Keep yourself motivated There is no shortage of motivational ideas

and materials out there for the taking Itrsquos hard to go through a

day without being exposed to books CDs blogs seminars videos

and more There are even apps for your smart phone So who do

you trust Who do you listen to How do you get through all the

motivational clutter out there and actually find someone who can

get you fired up about working and improving your business If you

have a business mentor get suggestions from him or her If yoursquore

networking with other small business

owners ask them what has worked

for them If they are in the same boat

you are maybe you can experiment

together

Jim Rohn says that life is worthwhile

when you learn try stay and care

Constantly challenge yourself to learn

what you can do to keep on top of

your game mentally and physically

Try your best to make a difference in

your life even when at first you donrsquot

succeed Stay in the game that you have

committed to play and see it through

And care about what you are doing

who you are doing it with and who

you are doing it for Do these things

with a passion and motivation is sure

to follow

Until next time I continue to wish you

every success

Double Locking CrimpRemains StrongYet Very Flexibl e

With No Memo ry

Strong Triple Locking CrimpHolds T ogether Even OnTough Jobs

Horizontal Sides Of CorrugationOffer Added Strengthamp Flexibility

Manufactured by CHIMNEY TECHNIQUE INC

Chim-Pro Interlock Flex

Chim-Pro Corrugated

Flex

Chim-Pro RigidADDED SAFETY EFFICIENCY AND VALUE

In Which ALL FITTINGS Are Attached With A Band Even The Tee Cap And Elbows Quick amp Simple No Drilling amp Riveting

Featuring

Visit wwwchim-prolinercom for more detailsbull 2000 Industrial Ave bull Sioux Falls SD 57104

1-800-582-1392

NOVEMBER 12 SWEEPING 35

Display Ad Index

Darwin Awards

Have you snapped a photo of a peculiar chimney in your area that made you shake your head in disbelief

Send it to Melissa Heeke at mheekencsgorg for publication in Sweeping Or mail it to NCSG 2155 Commercial Drive Plainfield IN 46168

Page Advertiser Phone Email or Website Address

34 Ahrens Chimney Technique 800-582-1392 ahrenschimneyqwestofficenet

21-24 Chimney Safety Institute of America 317-837-5362 wwwCSIAorg

17 Cobra Chimney Caps 888-463-0636 salescobrachimneycom

29 Communications Network Inc 800-875-8118 tkempercomnetmessagecom

19 Copperfield 800-247-3305 wwwcopperfieldcom

6 ENERVEX Inc 800-255-2923 infochimneyfanscom

15 Firesafe Industries Inc 800-545-6607 wwwfiresafeinccom

18 Hose Master 800-221-2319 bobdanielshosemastercom

10 ICP 508-695-7000 wwwchimneycapscom

BC Lifetime Chimney Supply LLC 877-234-7473 wwwlifetimechimneysupplycom

7 Lindemann Chimney Company 800-722-7230 wwwlindemannchimneycom

34 MC Refractory 760-956-1884 wwwmcrefractorycom

8 Meyer Machine amp Equipment 800-728-3828 wwwmeyermachinecom

4 National Chimney Supply 800-897-8481 wwwnationalchimneysupplycom

11 New England Chimney Supply 888-900-8106 wwwNECS-BEST-FLEXcom

5 Olympia Chimney Supply 800-569-1425 wwwolympiachimneycom

13 Sand Hill Wholesale 800-258-5496 wwwsandhillwholesalecom

3 Smoktite 866-439-0069 wwwsmoktitecom

32 Sweeprsquos Choice 866-880-3473 infosweepsamericacom

9 Thermocrete 866-439-0069 wwwthermocreteusacom

25 Whitecaps 800-335-2534 wwwwhitecapscom

This photo was taken by our tech Wes Thornton and we really donrsquot know what to say about it other than ldquoNo way am I getting up thererdquo

Enjoy Jessica Addams Barnhill Chimney Company Jessica Addams

36 SWEEPING NOVEMBER 12

ClassifiedsGotta chimney question Sizing Codes Call Royal Edwards Make Royal your tech department CALL NOW 813-982-0219 for on-call tech support Continuing Education special bonus ndash ask how you can get the Friday morning E-Blast for FREE CALL NOW 813-982-0219

GasVent Software for Sizing Chimneys only $195 Call 1-800-648-9523 for more info and visit wwwelitesoftcom to download a free trial version

Chimney Sweep business for sale in the Northern Rocky Mountains of New Mexico Services a large area with three ski resorts in the service area Equipment and signed three year contracts goes with the business Business is well established For pricing and other info please email your questions to ridgeriders1gmailcom

CLASSIFIED ADS FREE FOR NCSG MEMBERSMembers can run one 35 word classified free each year Regularly classified ads are $2word or $1word for NCSG members Classified ads are non-commissionable and must be pre-paid To place a classified ad please contact Megan McMahon at mmcmahonncsgorg or (317) 837-1500

Cut To Fit Refractories

NEWPRODUCT

Having trouble locating that hard to find refractory panel No problem when you use the MC Refractory Inc CUT TO FIT refractory walls Carry them on your truck cuts easily to fit most fireplaces This product is the original Tested to UL127 amp ASTM C133 standards and certified by OMNI Test Laboratories

MC Refractory Inc11435 East Santa Fe Ave Unit B bull Hesperia CA 92345

Call us Toll Free (877) Cut-2-Fit(877) 288-2348

Visit us on the web at wwwmcrefractorycom

CUSTOM PANELS AVAILABLE CALL FOR DETAILSWe also manufacture fire rings and log lighters

Do you Pre-Screen Your EmployeesLABORCHEX a valuable employment background screening service since 1985 offers discounted pricing to all NCSG members There are no set up fees or minimum orders and many results are completed within 24 hours Members will simply complete a few forms via a secure website after the applicant has authorized the screening by signing a release Results will be provided on the website and by email or fax Not only will NCSG members lower turnover costs enhance safety and security and save $$ from day one - all screenings comply with federal laws and regulations bull Lower Turnover Costsbull Reduce Negligent Hiring Issuesbull Maintain Productive Worksitesbull Enhance Safety amp Securitybull Save $$ from Day One For more information on how to take advantage of this benefit go to the ldquoMembers Onlyrdquo section of wwwNCSGorg to access member benefits and discount information

TwittercomDntMoveFirewood

TweetThatsWhatTreeSaid to spread the message

TwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewood

TweetTweetTweetTweetTweetThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid to spread the messageto spread the messageto spread the messageto spread the messageto spread the messageto spread the message

FacebookcomDontMoveFirewood

Join us on Facebook to get up-to-date information and safe burning tips

FacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewood

Join us on Facebook to get up-to-date information and safe burning tips and safe burning tips

TwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewood

FacebookcomDontMoveFirewoodFacebookcomDontMoveFirewood

Spread the word not the pest

org

National Chimney Sweep Guild2155 Commercial DrivePlainfield IN 46168

1210

NEW CUSTOMERS BUY 2 GET 1 FREEQUALITY SERVICE AND THE BEST PRICES YEAR ROUNDSingle Wall 316L 6 x 25 $288Single Wall 316L 6 x 35 $368Smooth Wall 316L 6 x 25 $313Smooth Wall 316L 6 x 35 $403FOR BULK ORDERS AND MORE SIZES

CALL 877234PIPEVisit our website wwwLifetimeChimneySupplycom

Fire Safety Improved Performance Easy and Effective Cleaning Long-term Preservation

WHY DO YOUR CUSTOMERS NEEDA LIFETIME CHIMNEY LINER

Lifetime chimney liners offer the best protection against dangerous

conditions caused by improperly vented appliances misused

wood stoves poor construction and excessive moisture They improve

draft flow are easy to clean and help extend the life of your chimney

FREESHIPPINGWITH YOUR KITPURCHASE

FREESHIPPINGWITH YOUR KITPURCHASE

Page 34: November 2012

34 SWEEPING NOVEMBER 12

organization Gaining support from others is motivating Itrsquos hard to

move mountains by yourself However building off the energy and

inspiration of others who are in similar positions those mountains

can become merely small hills just waiting to be traveled By all

means network with other sweeps but donrsquot limit it to that Even

when businesses are not related there is a lot of common ground

between small businesses and plenty of opportunities to work

together

Reward yourself You know how hard you work Even when

you work smart you still tend to work hard Itrsquos human nature

particularly for the entrepreneurial mind But all work and no play

can be a big mistake Motivation will drop quickly of you never take

time away from the work you are doing So plan frequent rewards

for yourself They donrsquot have to be huge getaways though every once

in a while thatrsquos a good idea too And in between the rewards when

you have the inevitable bad day deal with it learn what you can

from it and then put it behind you The great Emerson said ldquoFinish

each day and be done with it You have done what you could Some

blunders and absurdities have crept in forget them as soon as you

can Tomorrow is a new day You shall begin it serenely and with too

high a spirit to be encumbered with your old nonsenserdquo

Take care of yourself Wersquove all heard that there is a powerful

connection between the mind and the body When we get busy

itrsquos easy to begin to neglect on or the other Exercise and cut back

on some of the unhealthy foods (note I didnrsquot say get rid of them

entirely that may be part of your self-reward) Exercise breaks donrsquot

have to be huge blocks of time and you donrsquot need to spend money

joining a gym or hiring a personal trainer if thatrsquos not what yoursquore

into But do something It will make you feel better and doing that

can help keep your mind fresh

Get organized Okay for those of you who have seen my desk you

know paper management is not my forte While I do keep myself

organized in other ways every once in a while I need to set aside

time to tackle the stacks and clean my desk off so that I can start

fresh I always feel better afterward Beyond the paper take a look

at opportunities to really get organized by creating business systems

that will help you streamline your operations and once you do the

ongoing challenge is to keep yourself on track by maintaining these

systems If you canrsquot do it on your own donrsquot be afraid to bring in

someone who can help you another great benefit of networking

Keep yourself motivated There is no shortage of motivational ideas

and materials out there for the taking Itrsquos hard to go through a

day without being exposed to books CDs blogs seminars videos

and more There are even apps for your smart phone So who do

you trust Who do you listen to How do you get through all the

motivational clutter out there and actually find someone who can

get you fired up about working and improving your business If you

have a business mentor get suggestions from him or her If yoursquore

networking with other small business

owners ask them what has worked

for them If they are in the same boat

you are maybe you can experiment

together

Jim Rohn says that life is worthwhile

when you learn try stay and care

Constantly challenge yourself to learn

what you can do to keep on top of

your game mentally and physically

Try your best to make a difference in

your life even when at first you donrsquot

succeed Stay in the game that you have

committed to play and see it through

And care about what you are doing

who you are doing it with and who

you are doing it for Do these things

with a passion and motivation is sure

to follow

Until next time I continue to wish you

every success

Double Locking CrimpRemains StrongYet Very Flexibl e

With No Memo ry

Strong Triple Locking CrimpHolds T ogether Even OnTough Jobs

Horizontal Sides Of CorrugationOffer Added Strengthamp Flexibility

Manufactured by CHIMNEY TECHNIQUE INC

Chim-Pro Interlock Flex

Chim-Pro Corrugated

Flex

Chim-Pro RigidADDED SAFETY EFFICIENCY AND VALUE

In Which ALL FITTINGS Are Attached With A Band Even The Tee Cap And Elbows Quick amp Simple No Drilling amp Riveting

Featuring

Visit wwwchim-prolinercom for more detailsbull 2000 Industrial Ave bull Sioux Falls SD 57104

1-800-582-1392

NOVEMBER 12 SWEEPING 35

Display Ad Index

Darwin Awards

Have you snapped a photo of a peculiar chimney in your area that made you shake your head in disbelief

Send it to Melissa Heeke at mheekencsgorg for publication in Sweeping Or mail it to NCSG 2155 Commercial Drive Plainfield IN 46168

Page Advertiser Phone Email or Website Address

34 Ahrens Chimney Technique 800-582-1392 ahrenschimneyqwestofficenet

21-24 Chimney Safety Institute of America 317-837-5362 wwwCSIAorg

17 Cobra Chimney Caps 888-463-0636 salescobrachimneycom

29 Communications Network Inc 800-875-8118 tkempercomnetmessagecom

19 Copperfield 800-247-3305 wwwcopperfieldcom

6 ENERVEX Inc 800-255-2923 infochimneyfanscom

15 Firesafe Industries Inc 800-545-6607 wwwfiresafeinccom

18 Hose Master 800-221-2319 bobdanielshosemastercom

10 ICP 508-695-7000 wwwchimneycapscom

BC Lifetime Chimney Supply LLC 877-234-7473 wwwlifetimechimneysupplycom

7 Lindemann Chimney Company 800-722-7230 wwwlindemannchimneycom

34 MC Refractory 760-956-1884 wwwmcrefractorycom

8 Meyer Machine amp Equipment 800-728-3828 wwwmeyermachinecom

4 National Chimney Supply 800-897-8481 wwwnationalchimneysupplycom

11 New England Chimney Supply 888-900-8106 wwwNECS-BEST-FLEXcom

5 Olympia Chimney Supply 800-569-1425 wwwolympiachimneycom

13 Sand Hill Wholesale 800-258-5496 wwwsandhillwholesalecom

3 Smoktite 866-439-0069 wwwsmoktitecom

32 Sweeprsquos Choice 866-880-3473 infosweepsamericacom

9 Thermocrete 866-439-0069 wwwthermocreteusacom

25 Whitecaps 800-335-2534 wwwwhitecapscom

This photo was taken by our tech Wes Thornton and we really donrsquot know what to say about it other than ldquoNo way am I getting up thererdquo

Enjoy Jessica Addams Barnhill Chimney Company Jessica Addams

36 SWEEPING NOVEMBER 12

ClassifiedsGotta chimney question Sizing Codes Call Royal Edwards Make Royal your tech department CALL NOW 813-982-0219 for on-call tech support Continuing Education special bonus ndash ask how you can get the Friday morning E-Blast for FREE CALL NOW 813-982-0219

GasVent Software for Sizing Chimneys only $195 Call 1-800-648-9523 for more info and visit wwwelitesoftcom to download a free trial version

Chimney Sweep business for sale in the Northern Rocky Mountains of New Mexico Services a large area with three ski resorts in the service area Equipment and signed three year contracts goes with the business Business is well established For pricing and other info please email your questions to ridgeriders1gmailcom

CLASSIFIED ADS FREE FOR NCSG MEMBERSMembers can run one 35 word classified free each year Regularly classified ads are $2word or $1word for NCSG members Classified ads are non-commissionable and must be pre-paid To place a classified ad please contact Megan McMahon at mmcmahonncsgorg or (317) 837-1500

Cut To Fit Refractories

NEWPRODUCT

Having trouble locating that hard to find refractory panel No problem when you use the MC Refractory Inc CUT TO FIT refractory walls Carry them on your truck cuts easily to fit most fireplaces This product is the original Tested to UL127 amp ASTM C133 standards and certified by OMNI Test Laboratories

MC Refractory Inc11435 East Santa Fe Ave Unit B bull Hesperia CA 92345

Call us Toll Free (877) Cut-2-Fit(877) 288-2348

Visit us on the web at wwwmcrefractorycom

CUSTOM PANELS AVAILABLE CALL FOR DETAILSWe also manufacture fire rings and log lighters

Do you Pre-Screen Your EmployeesLABORCHEX a valuable employment background screening service since 1985 offers discounted pricing to all NCSG members There are no set up fees or minimum orders and many results are completed within 24 hours Members will simply complete a few forms via a secure website after the applicant has authorized the screening by signing a release Results will be provided on the website and by email or fax Not only will NCSG members lower turnover costs enhance safety and security and save $$ from day one - all screenings comply with federal laws and regulations bull Lower Turnover Costsbull Reduce Negligent Hiring Issuesbull Maintain Productive Worksitesbull Enhance Safety amp Securitybull Save $$ from Day One For more information on how to take advantage of this benefit go to the ldquoMembers Onlyrdquo section of wwwNCSGorg to access member benefits and discount information

TwittercomDntMoveFirewood

TweetThatsWhatTreeSaid to spread the message

TwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewood

TweetTweetTweetTweetTweetThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid to spread the messageto spread the messageto spread the messageto spread the messageto spread the messageto spread the message

FacebookcomDontMoveFirewood

Join us on Facebook to get up-to-date information and safe burning tips

FacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewood

Join us on Facebook to get up-to-date information and safe burning tips and safe burning tips

TwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewood

FacebookcomDontMoveFirewoodFacebookcomDontMoveFirewood

Spread the word not the pest

org

National Chimney Sweep Guild2155 Commercial DrivePlainfield IN 46168

1210

NEW CUSTOMERS BUY 2 GET 1 FREEQUALITY SERVICE AND THE BEST PRICES YEAR ROUNDSingle Wall 316L 6 x 25 $288Single Wall 316L 6 x 35 $368Smooth Wall 316L 6 x 25 $313Smooth Wall 316L 6 x 35 $403FOR BULK ORDERS AND MORE SIZES

CALL 877234PIPEVisit our website wwwLifetimeChimneySupplycom

Fire Safety Improved Performance Easy and Effective Cleaning Long-term Preservation

WHY DO YOUR CUSTOMERS NEEDA LIFETIME CHIMNEY LINER

Lifetime chimney liners offer the best protection against dangerous

conditions caused by improperly vented appliances misused

wood stoves poor construction and excessive moisture They improve

draft flow are easy to clean and help extend the life of your chimney

FREESHIPPINGWITH YOUR KITPURCHASE

FREESHIPPINGWITH YOUR KITPURCHASE

Page 35: November 2012

NOVEMBER 12 SWEEPING 35

Display Ad Index

Darwin Awards

Have you snapped a photo of a peculiar chimney in your area that made you shake your head in disbelief

Send it to Melissa Heeke at mheekencsgorg for publication in Sweeping Or mail it to NCSG 2155 Commercial Drive Plainfield IN 46168

Page Advertiser Phone Email or Website Address

34 Ahrens Chimney Technique 800-582-1392 ahrenschimneyqwestofficenet

21-24 Chimney Safety Institute of America 317-837-5362 wwwCSIAorg

17 Cobra Chimney Caps 888-463-0636 salescobrachimneycom

29 Communications Network Inc 800-875-8118 tkempercomnetmessagecom

19 Copperfield 800-247-3305 wwwcopperfieldcom

6 ENERVEX Inc 800-255-2923 infochimneyfanscom

15 Firesafe Industries Inc 800-545-6607 wwwfiresafeinccom

18 Hose Master 800-221-2319 bobdanielshosemastercom

10 ICP 508-695-7000 wwwchimneycapscom

BC Lifetime Chimney Supply LLC 877-234-7473 wwwlifetimechimneysupplycom

7 Lindemann Chimney Company 800-722-7230 wwwlindemannchimneycom

34 MC Refractory 760-956-1884 wwwmcrefractorycom

8 Meyer Machine amp Equipment 800-728-3828 wwwmeyermachinecom

4 National Chimney Supply 800-897-8481 wwwnationalchimneysupplycom

11 New England Chimney Supply 888-900-8106 wwwNECS-BEST-FLEXcom

5 Olympia Chimney Supply 800-569-1425 wwwolympiachimneycom

13 Sand Hill Wholesale 800-258-5496 wwwsandhillwholesalecom

3 Smoktite 866-439-0069 wwwsmoktitecom

32 Sweeprsquos Choice 866-880-3473 infosweepsamericacom

9 Thermocrete 866-439-0069 wwwthermocreteusacom

25 Whitecaps 800-335-2534 wwwwhitecapscom

This photo was taken by our tech Wes Thornton and we really donrsquot know what to say about it other than ldquoNo way am I getting up thererdquo

Enjoy Jessica Addams Barnhill Chimney Company Jessica Addams

36 SWEEPING NOVEMBER 12

ClassifiedsGotta chimney question Sizing Codes Call Royal Edwards Make Royal your tech department CALL NOW 813-982-0219 for on-call tech support Continuing Education special bonus ndash ask how you can get the Friday morning E-Blast for FREE CALL NOW 813-982-0219

GasVent Software for Sizing Chimneys only $195 Call 1-800-648-9523 for more info and visit wwwelitesoftcom to download a free trial version

Chimney Sweep business for sale in the Northern Rocky Mountains of New Mexico Services a large area with three ski resorts in the service area Equipment and signed three year contracts goes with the business Business is well established For pricing and other info please email your questions to ridgeriders1gmailcom

CLASSIFIED ADS FREE FOR NCSG MEMBERSMembers can run one 35 word classified free each year Regularly classified ads are $2word or $1word for NCSG members Classified ads are non-commissionable and must be pre-paid To place a classified ad please contact Megan McMahon at mmcmahonncsgorg or (317) 837-1500

Cut To Fit Refractories

NEWPRODUCT

Having trouble locating that hard to find refractory panel No problem when you use the MC Refractory Inc CUT TO FIT refractory walls Carry them on your truck cuts easily to fit most fireplaces This product is the original Tested to UL127 amp ASTM C133 standards and certified by OMNI Test Laboratories

MC Refractory Inc11435 East Santa Fe Ave Unit B bull Hesperia CA 92345

Call us Toll Free (877) Cut-2-Fit(877) 288-2348

Visit us on the web at wwwmcrefractorycom

CUSTOM PANELS AVAILABLE CALL FOR DETAILSWe also manufacture fire rings and log lighters

Do you Pre-Screen Your EmployeesLABORCHEX a valuable employment background screening service since 1985 offers discounted pricing to all NCSG members There are no set up fees or minimum orders and many results are completed within 24 hours Members will simply complete a few forms via a secure website after the applicant has authorized the screening by signing a release Results will be provided on the website and by email or fax Not only will NCSG members lower turnover costs enhance safety and security and save $$ from day one - all screenings comply with federal laws and regulations bull Lower Turnover Costsbull Reduce Negligent Hiring Issuesbull Maintain Productive Worksitesbull Enhance Safety amp Securitybull Save $$ from Day One For more information on how to take advantage of this benefit go to the ldquoMembers Onlyrdquo section of wwwNCSGorg to access member benefits and discount information

TwittercomDntMoveFirewood

TweetThatsWhatTreeSaid to spread the message

TwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewood

TweetTweetTweetTweetTweetThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid to spread the messageto spread the messageto spread the messageto spread the messageto spread the messageto spread the message

FacebookcomDontMoveFirewood

Join us on Facebook to get up-to-date information and safe burning tips

FacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewood

Join us on Facebook to get up-to-date information and safe burning tips and safe burning tips

TwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewood

FacebookcomDontMoveFirewoodFacebookcomDontMoveFirewood

Spread the word not the pest

org

National Chimney Sweep Guild2155 Commercial DrivePlainfield IN 46168

1210

NEW CUSTOMERS BUY 2 GET 1 FREEQUALITY SERVICE AND THE BEST PRICES YEAR ROUNDSingle Wall 316L 6 x 25 $288Single Wall 316L 6 x 35 $368Smooth Wall 316L 6 x 25 $313Smooth Wall 316L 6 x 35 $403FOR BULK ORDERS AND MORE SIZES

CALL 877234PIPEVisit our website wwwLifetimeChimneySupplycom

Fire Safety Improved Performance Easy and Effective Cleaning Long-term Preservation

WHY DO YOUR CUSTOMERS NEEDA LIFETIME CHIMNEY LINER

Lifetime chimney liners offer the best protection against dangerous

conditions caused by improperly vented appliances misused

wood stoves poor construction and excessive moisture They improve

draft flow are easy to clean and help extend the life of your chimney

FREESHIPPINGWITH YOUR KITPURCHASE

FREESHIPPINGWITH YOUR KITPURCHASE

Page 36: November 2012

36 SWEEPING NOVEMBER 12

ClassifiedsGotta chimney question Sizing Codes Call Royal Edwards Make Royal your tech department CALL NOW 813-982-0219 for on-call tech support Continuing Education special bonus ndash ask how you can get the Friday morning E-Blast for FREE CALL NOW 813-982-0219

GasVent Software for Sizing Chimneys only $195 Call 1-800-648-9523 for more info and visit wwwelitesoftcom to download a free trial version

Chimney Sweep business for sale in the Northern Rocky Mountains of New Mexico Services a large area with three ski resorts in the service area Equipment and signed three year contracts goes with the business Business is well established For pricing and other info please email your questions to ridgeriders1gmailcom

CLASSIFIED ADS FREE FOR NCSG MEMBERSMembers can run one 35 word classified free each year Regularly classified ads are $2word or $1word for NCSG members Classified ads are non-commissionable and must be pre-paid To place a classified ad please contact Megan McMahon at mmcmahonncsgorg or (317) 837-1500

Cut To Fit Refractories

NEWPRODUCT

Having trouble locating that hard to find refractory panel No problem when you use the MC Refractory Inc CUT TO FIT refractory walls Carry them on your truck cuts easily to fit most fireplaces This product is the original Tested to UL127 amp ASTM C133 standards and certified by OMNI Test Laboratories

MC Refractory Inc11435 East Santa Fe Ave Unit B bull Hesperia CA 92345

Call us Toll Free (877) Cut-2-Fit(877) 288-2348

Visit us on the web at wwwmcrefractorycom

CUSTOM PANELS AVAILABLE CALL FOR DETAILSWe also manufacture fire rings and log lighters

Do you Pre-Screen Your EmployeesLABORCHEX a valuable employment background screening service since 1985 offers discounted pricing to all NCSG members There are no set up fees or minimum orders and many results are completed within 24 hours Members will simply complete a few forms via a secure website after the applicant has authorized the screening by signing a release Results will be provided on the website and by email or fax Not only will NCSG members lower turnover costs enhance safety and security and save $$ from day one - all screenings comply with federal laws and regulations bull Lower Turnover Costsbull Reduce Negligent Hiring Issuesbull Maintain Productive Worksitesbull Enhance Safety amp Securitybull Save $$ from Day One For more information on how to take advantage of this benefit go to the ldquoMembers Onlyrdquo section of wwwNCSGorg to access member benefits and discount information

TwittercomDntMoveFirewood

TweetThatsWhatTreeSaid to spread the message

TwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewood

TweetTweetTweetTweetTweetThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid to spread the messageto spread the messageto spread the messageto spread the messageto spread the messageto spread the message

FacebookcomDontMoveFirewood

Join us on Facebook to get up-to-date information and safe burning tips

FacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewood

Join us on Facebook to get up-to-date information and safe burning tips and safe burning tips

TwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewood

FacebookcomDontMoveFirewoodFacebookcomDontMoveFirewood

Spread the word not the pest

org

National Chimney Sweep Guild2155 Commercial DrivePlainfield IN 46168

1210

NEW CUSTOMERS BUY 2 GET 1 FREEQUALITY SERVICE AND THE BEST PRICES YEAR ROUNDSingle Wall 316L 6 x 25 $288Single Wall 316L 6 x 35 $368Smooth Wall 316L 6 x 25 $313Smooth Wall 316L 6 x 35 $403FOR BULK ORDERS AND MORE SIZES

CALL 877234PIPEVisit our website wwwLifetimeChimneySupplycom

Fire Safety Improved Performance Easy and Effective Cleaning Long-term Preservation

WHY DO YOUR CUSTOMERS NEEDA LIFETIME CHIMNEY LINER

Lifetime chimney liners offer the best protection against dangerous

conditions caused by improperly vented appliances misused

wood stoves poor construction and excessive moisture They improve

draft flow are easy to clean and help extend the life of your chimney

FREESHIPPINGWITH YOUR KITPURCHASE

FREESHIPPINGWITH YOUR KITPURCHASE

Page 37: November 2012

TwittercomDntMoveFirewood

TweetThatsWhatTreeSaid to spread the message

TwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewood

TweetTweetTweetTweetTweetThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid ThatsWhatTreeSaid to spread the messageto spread the messageto spread the messageto spread the messageto spread the messageto spread the message

FacebookcomDontMoveFirewood

Join us on Facebook to get up-to-date information and safe burning tips

FacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewoodFacebookcomDontMoveFirewood

Join us on Facebook to get up-to-date information and safe burning tips and safe burning tips

TwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewoodTwittercomDntMoveFirewood

FacebookcomDontMoveFirewoodFacebookcomDontMoveFirewood

Spread the word not the pest

org

National Chimney Sweep Guild2155 Commercial DrivePlainfield IN 46168

1210

NEW CUSTOMERS BUY 2 GET 1 FREEQUALITY SERVICE AND THE BEST PRICES YEAR ROUNDSingle Wall 316L 6 x 25 $288Single Wall 316L 6 x 35 $368Smooth Wall 316L 6 x 25 $313Smooth Wall 316L 6 x 35 $403FOR BULK ORDERS AND MORE SIZES

CALL 877234PIPEVisit our website wwwLifetimeChimneySupplycom

Fire Safety Improved Performance Easy and Effective Cleaning Long-term Preservation

WHY DO YOUR CUSTOMERS NEEDA LIFETIME CHIMNEY LINER

Lifetime chimney liners offer the best protection against dangerous

conditions caused by improperly vented appliances misused

wood stoves poor construction and excessive moisture They improve

draft flow are easy to clean and help extend the life of your chimney

FREESHIPPINGWITH YOUR KITPURCHASE

FREESHIPPINGWITH YOUR KITPURCHASE

Page 38: November 2012

National Chimney Sweep Guild2155 Commercial DrivePlainfield IN 46168

1210

NEW CUSTOMERS BUY 2 GET 1 FREEQUALITY SERVICE AND THE BEST PRICES YEAR ROUNDSingle Wall 316L 6 x 25 $288Single Wall 316L 6 x 35 $368Smooth Wall 316L 6 x 25 $313Smooth Wall 316L 6 x 35 $403FOR BULK ORDERS AND MORE SIZES

CALL 877234PIPEVisit our website wwwLifetimeChimneySupplycom

Fire Safety Improved Performance Easy and Effective Cleaning Long-term Preservation

WHY DO YOUR CUSTOMERS NEEDA LIFETIME CHIMNEY LINER

Lifetime chimney liners offer the best protection against dangerous

conditions caused by improperly vented appliances misused

wood stoves poor construction and excessive moisture They improve

draft flow are easy to clean and help extend the life of your chimney

FREESHIPPINGWITH YOUR KITPURCHASE

FREESHIPPINGWITH YOUR KITPURCHASE