November 05 - 06 , 2015, Srilanka main objective of the conference is to bring together tourism and...

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“Strategic alignment in tourism: Planning, developing, marketing, managing & monitoring” November 05 th - 06 th , 2015, Srilanka Organized By Hosted By

Transcript of November 05 - 06 , 2015, Srilanka main objective of the conference is to bring together tourism and...

“Strategic alignment in tourism:

Planning, developing, marketing, managing & monitoring”

November 05th - 06th, 2015, Srilanka

Organized By Hosted By

ORGANIZING COMMITTEE

PROF. SARATH KOTAGAMA (CONFERENCE CO-CHAIR)

Professor of Environmental Science, Department of Zoology, University of Colombo, Sri

Lanka.

DR. CHANDI JAYAWARDENA (CONFERENCE CO-CHAIR)

President – Chandi J. Associates Inc. Consulting, Canada Director – Intelligent Hotels, UK

ISANKA P. GAMAGE (CONFERENCE CONVENER)

The International Institute of Knowledge Management

OSHADEE WITHANAWASAM (CONFERENCE PUBLICATION CHAIR)

The International Institute of Knowledge Management

SCIENTIFIC COMMITTEE

Prof. Sarath Kotagama (Co-Chair) Sri Lanka

Prof. Patricia Ordóñez de Pablos Spain

Prof. Supathanish Termsnguanwong Thailand

Prof. Dr. Rev. W. Wimalarathna Sri Lanka

Prof. josé António C. Santos Portugal

Prof. Maria David Brás Portugal

Prof. Paul Sergius Koku USA

Dr. Chandi Jayawardena (Co-Chair) Sri Lanka

Dr. D.A.C Suranga Silva (Scientific Committee Chair) Sri Lanka

Dr. Jose Maria Álvarez Rodriguez Spain

Dr. Ulrike Gretzel Australia

Dr. Iraj Ratnayake Sri Lanka

Dr. Nalin Abeysekara Sri Lanka

Dr. Alaa Hussein Ali Alsrabi UAE

Dr. P.A.P.Samantha Kumara Sri Lanka

Dr. Archana Bhatia India

Mr. Lalith Chandralal Sri Lanka

Mr. Sabyasachi Dasgupta India

SCOPE AND OBJECTIVES

For sustainable development and effective management of all related aspects of hospitality and tourism,

it is essential to learn from the best practices around the world and be innovative in finding practical

solutions to ever-evolving challenges. Innovative approaches should be taken to strategically align with

the visions and expectations of key tourism and hospitality industry stakeholders in planning,

developing, marketing, managing, monitoring and controlling. As we advocate that industry leaders and

researchers should collaborate in seeking practical and innovative solutions for the challenges in

hospitality and tourism, papers jointly written by industry leaders and academics are sought for this

conference.

The International Conferences on Hospitality and Tourism Management in 2013 and 2014 were well

attended and hugely successful. This annual event attended by presenters from over 30 countries, is a

premier international forum for the presentation of new advances and research results in the fields of

hospitality and tourism management. The main objective of the conference is to bring together tourism

and hospitality industry leaders, educators, researchers and scholars in the domain of interest from

around the world.

PUBLICATION OPPORTUNITIES

All accepted abstract and full papers (for those who register for the

conference) will be published in the refereed conference proceedings

with ISSN (ISSN 2345-962x) & ISBN will be published electronically

after the conference. You have the option for including either

abstract only or full paper in the proceedings.

We will also make every effort to submit the proceedings to be

indexed in the Thomson Reuters, SCOUPS, Mendeley, CiteULike and

Google scholar for possible Indexing.

(Authors of accepted abstracts wishing to publish the full paper in the

proceedings or one of the supporting journals should submit the full

paper by 30 October 2015.)

SUPPORTING JOURNALS

Worldwide Hospitality and Tourism Themes

ISSN: 1755-4217

High quality papers on “Innovation in Global Tourism”, selected and presented at

the International Conferences on Hospitality & Tourism Management (ICOHT

2015 & 2016) will be considered for publication in a relevant theme issue of the

Worldwide Hospitality and Tourism Themes journal (ISSN 1755-4217) published

by Emerald Publishing Ltd, UK.

International Journal of Asian Business and Information

Management (IJABIM)

ISSN: 1947-9638 EISSN: 1947-9646

An Official Publication of the Information Resources Management Association

International Journal of Marketing and Social Policy

ISSN: 2362-1044

Editor-in-Chief: Prof. Paul Sergius Koku

Information: Journal information | Editorial Team | Author Guidelines

CONFERENCE SHEDULE

Thursday 05, November2015

7.30 a.m. 8.30 a.m. Conference Registration & Information Desk Open 8.30 a.m. 9.30 a.m. Inauguration Session & Conference Photograph 9.30 a.m. 10.00 a.m. Coffee Break 10.00 a.m. 12.30 p.m. Keynote Forum 12.30 p.m. 1.30 p.m. Lunch 1.30 p.m. 3.30 p.m. Technical Sessions 3.30 p.m. 4.00 p.m. Coffee Break 4.00 p.m. 5.30 p.m. Technical Sessions 6.30 p.m. 9.30 p.m. Official Networking Dinner with Cultural Show Friday 06, November 2015 8.30 a.m. 10.00 a.m. Technical Sessions 10.00 a.m. 10.30 a.m. Coffee Break 10.30 a.m. 12.30 p.m. Technical Sessions 12.30 p.m. 1.30 p.m. Lunch 1.30 p.m. 3.30 p.m. Technical Sessions 3.30 p.m. 4.00 p.m. Coffee Break

Saturday 7, November 2015 7.00 a.m. – 9.30 p.m. Post Conference Tour (Optional)

CONFERENCE TRACKS

Topics of interest for submission include the following 72 listed within nine sub themes, but are not

limited to:

Planning Operations management Tourism master plans Airlines and airports

New destination planning Cruise industry

Thematic architecture for tourism destinations MICE industry

Added-value creations for tourism Tour operations and travel agencies

Infusing local culture and spirituality in tourism offerings

Tourist guiding and tourist shops

Hotel and resort project planning Quality assurance in hotel rooms division operations

Secondary accommodation project planning Quality assurance in food & beverage operations

Enhancing the quality of life of communities through tourism

Guest security and safety

Developing Monitoring and financial controls Sustainable tourism triple bottom-lines – economic, environmental and social

Benefits from bi-national tourism

Mass tourism development Tourism data collection

Special interest tourism development Preparing accurate tourism statistics

Eco tourism development Tourism forecasting

Community based tourism development Tourism performance analysis

Post-war tourism development Tourism regulations

Hotel and resort development Measuring hotel and restaurant profitability

Visitor attraction development Hotel systems and procedures through franchising and management contracts

Marketing Strategic alignment (with the expectations of …) Marketing research Federal and local governments

Market segmentation Local community

Marketing planning International tourists

Advertising Domestic tourists

Sales promotions Hospitality and tourism industry employees

Hospitality sales Destination marketers

Tourism e-marketing Investors

Green marketing Hotel operators, franchisors and management corporations

Marketing strategies Innovations for the future Strategies to maintain market share from traditional tourism feeder markets

Emerging trends, themes and innovations in tourism

Strategies to attract new tourism feeder markets Emerging trends, themes and innovations in hospitality management

Strategies to increase the market share of Chinese outbound tourists

Innovations in tourism and hospitality education and research

Developing strategies to increase repeat tourist arrivals Innovations in tourism and hospitality knowledge management

Managing tourist destination networks through public relations

Innovations in dealing with tourism seasonality

Measuring customer satisfaction in the context of on-line reviews

Survival strategies for un-branded hotels and resorts

Dealing with OTAs and on-line reservation systems Entrepreneurship in hospitality and tourism

Destination branding through the internet “Outside the box” thinking in hospitality and tourism

Human resource management

Making career opportunities in the hospitality industry attractive

Improving service quality through effective recruitment and training strategies

Improving language skills of hospitality employees to enhance customer service

Empowerment to improve team spirit and motivation

Career development

Management development

Female employees in tourism

Youth in tourism

CALL FOR PAPERS

Submit your Abstract to: [email protected]

Please set up your abstracts according to the given format at this website.

(http://tourismconference.co/2015/abstract-guidelines/) that format will help you to submit your

abstract; therefore you are requested to follow the format carefully for your abstract submission.

Abstracts that do not follow this format will be rejected. You are also expected to send a brief biography

together with the Abstract. If you have any technical issue or you need any further assistance in

submitting your abstract, please contact Miss. Thulakshana Dilrukshi at [email protected] or +94

776 261 847

The abstract must indicate purpose of study, research methodology, major results,

implications, and key references. Last date for submission of abstract is August 31, 2015.

Authors must clearly mention the track in which the paper is to be included.

Submitted abstracts would undergo blind review by expert reviewers.

Authors of accepted abstracts wishing to publish the full paper in the proceedings or

one of the Supporting journals should submit the full paper by November 30, 2015. If

submitting the full paper, please indicate your publication preference.

At least one of the authors of the paper must register for the conference by October 15, 2015. Final

submission should be strictly in accordance with the author guidelines as provide at the time of

acceptance of paper.

THE OFFICIAL LANGUAGE

The official language of the conference will be English.

IMPORTANT DATES

Abstract submission deadline: 31 August 2015

Abstract acceptance notification: Within two weeks

Early Bird Registration deadline: 15 September 2015

2nd Registration deadline: 30 September 2015

Conference registration final deadline for presenters: 15 October 2015

PP Presentation due on or before 30 October2015

ICOHT 2015 05-06 November 2015

Post Conference tour: 07 November 2015

Full paper submission deadline 31 November 2015

CONFERENCE VENUE

Hotel Galadari Colombo

The finest five star hotel in Sri Lanka with the best of dinning, accommodation and

entertainment facilities. This 450 roomed beauty is located facing the foaming ripples of the

Indian Ocean and remains to be one of the best five star hotels in Sri Lanka. Step-in to be lost in

unearthly cuisines, cosy hideouts, heavenly surrounding and the best of services, which other

five star hotels in Sri Lanka could not offer. Galadari Hotel Sri Lanka; one of the finest five star

hotels in Sri Lanka is not only the best place to relax, eat and indulge, but is also the finest place

to celebrate. Come! Delight & breathe the air of luxury at the heart of Colombo.

CONTACT PERSONS

General Inquiries Visa, Accommodation, Transport

Thulakshana Dilrukshi Dinesh Madushanka

Conference Organizing Committee Conference Organizing Committee

[email protected] [email protected]

Tel: +94 776 261 847 Tel: +94 716 424 737

REGISTRATION DEADLINES

Registration deadline Closing date for early bird registration : 15 September 2015

Second registration deadline : 30 September 2015

Closing date for registration : 30 October 2015

Registration Now

REGISTRATION FEE

Please send a scanned copy of the bank receipt after transferring your registration fee. Also, send as your color photograph for the registration process.

In-Person Participant’s Registrations Include: Attendance at all plenary and parallel sessions (keynote addresses as well as paper presentations and

descriptions of practice and informal conversation sessions with keynote speakers).

In-person conference session presentation (which involves submitting an abstract and, if accepted,

inclusion in the conference program).

The option to submit your paper to the corresponding Journal.

Two conference lunch buffets

Four snack/coffee breaks

ISSN published Abstracts CD/ publication, admission to poster sessions, A printed conference

programme, conference bag , conference materials , attendance and/or author certificates, a receipt

of the registration fee

(Please note registration does not include extras such as transport, tours or accommodation.

These extras can be booked at the time of registration.)

Group Registration

All the benefits of in-person participant

Discounted Registration for five (5) or more participants from same organization/institution. Please contact Miss. Thulakshana Dilrukshi for more information [email protected]

Virtual Registration

If you wish your paper to be published in ICOHT 2015 Publications, but will not able to attend the ICOHT 2015 conference, you have an option to register as a “virtual presenter”.

Abstracts and papers will be published in conference proceedings

Upload a presentation of your paper to conference website and “author STREAM”

Submit your paper for peer review to the supporting Journals

An author certificate, Proceeding book and conference materials will be posted to every virtual presenter after the conference

Registration Types

Payment method for conference participants

For foreign Participants BANK TRANSFER (TT)

BANK NAME Hatton National Bank

479, T. B. Jayah Mawatha (Darley Road),

P.O. Box 837,

Colombo 10, Sri Lanka.

BRANCH Homagama

BENEFICIARY The International Institute of Knowledge Management(Pvt)Ltd

ACCOUNT NUMBER 077910146135

ADDRESS OF BENEFICIARY 423 1/D, High Level Road, Moraketiya, Pannipitiya, 10230, Sri Lanka

SWIFT CODE (International) HBLILKLX

BRANCH CODE 077

BANK CODE 7083

ONLINE PAYMENT

We have developed online payment system. Therefore, you can pay your registration fee by your credit

card (Visa card and Master card only). But, you have to add extra USD20 to your registration fee for

bank charges. Please put your invoice number or paper ID under Invoice/Order Number. Please use the

following link to make the payment

https://fosco.lk/UI/Company/payonline.aspx?comcode=tiikm

**Note: The Conference Secretariat should receive the exact amount of registration fees. If not, the

participant has to pay the balance due at the Registration Desk.

Therefore, the participant has to add US$ 5-10 for the international transaction cost. Any addition

received will be reimbursed at the Registration Desk.

For Sri Lankan Participants

BANK DEPOSIT

BANK NAME Hatton National Bank

BRANCH Homagama

BENEFICIARY The International Institute of Knowledge Management(Pvt)Ltd

ACCOUNT NUMBER 077010016840

Please email a scanned copy of the remittance advice to [email protected] as proof of

payment.

CHEQUE PAYMENTS

You can use the cheque to pay the registration fee. Please write down and cross the cheque to the name of “The International Institute of knowledge Management (pvt) Ltd” and post it to the given address:

No: 288/1/1, Old kottawa road,

Embuldeniya,

Nugegoda,

Sri Lanka.

Registration Note: One author registration can cover a maximum of one paper. Contributions will only

be published at ICOHT 2015 publications if at least one of the authors of each accepted abstract is

registered before Registration Deadline.

Please contact Miss. Thulakshana Dilrukshi for more information [email protected]

MEDIA PARTNER