Nov contrautimes

Inspirational Travel 1

Happy Christmas and best wishes for the New Year

Issue 11 - Nov - 2012

2 Inspirational Travel

THE CON TRÂU TIMES

Table of Contents

Tip of the monthReach high, for stars lie hidden in your soul. Dream deep, for every dream precedes the

goal.” Pamela Vaull Starr

PublisherHr Department

DesignerBui Minh Tan

Staff WritersPorjai ChaiwongyartDoan Phuong Thao

Dao Vi Bao NgocNguyen Thi Thanh Truc

EditorTran Gia Bach

Customers’s contributionDrena BrounAlicia PicouAlfred FieldsTina Bhakta

Credits1. Joining and Leaving Buffalo Family2. Best Staff of the Month3. Recruitment News4. Serious Fun After Work with iViVu5. Monk Blessing Ceremony in Chiang Mai Office6. The Ho Chi Minh City Terry Fox Run 20127. Feedback on what our staff have been doing8. Business Tips9. Birthdays and Anniversaries of December10. New born Buffalo


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Joining Buffalo tours

Leaving us

MS LE NgoC Mai – LEgaL aSSiStaNt“Hi everyone,

May I introduce about myself. My name is Le Ngoc Mai. I was born in Bac Giang and now I live in Ha Noi. I recently joined legal division in Thien Minh Group. I’m

very excited to become a member of Thien Minh Group.I wish Thien Minh Group will become the leading travel company in the region

and look forward to opportunities of working with you soon.

MS Do thi huoNg Ly – tM traNSPort iNtErNLy currently studies at Hanoi Tourism College and she will be with us for several months as an intern at Thien Minh Transport from 12th November, 2012. Please

say hello to Ly when you are around.

MS NguyEN thu traNg - FiNaNCE iNtErNMy name is Trang. I have just graduated from university. My hobbies are cooking

and watching movies with my friends and I love travelling because I can see many beautiful places, learn about various cultures, enjoy yummy food.

I’m really happy working at Buffalo Tours, everyone are so friendly and helpful.

MS BEv tayLor worked as Marketing Director until 30th November 2012

MS thai thi KiM Nhut worked as a Cholon Tour guide until 1st November 2012

We all will keep good memories which you gave us and wish you to success in your life after leaving BT.


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Recruitment News:

Staff of the month MS PhatChaDaPhoN NEtiBuD (tuN)

aCCouNtaNt oF Bt thaiLaNDShe has been with Buffalo Tours Thailand for 1 year and 8 months in

good relationships with other departments. She is always more than happy to help colleagues out and performs exceptionally well with

great can-do attitude. Her strengths are underlined by being reliable, hard-working, efficient, timely, and responsible.

Mr. Bui aNh viEt outStaNDiNg CuStoMEr SErviCE aWarD

Bui Anh Viet sets great example of outstanding customer service. He is always hard working and dependable. He makes sure everything in the office is well maintained and makes our office a safe place to work. Recently, Viet took the initiative and decorated the office with lovely hanging garden at 94 Ma May.

You must come and see it!

Congratulations on his winning Outstanding Customer Service Award!

vSpanish team Leader – hanoi office (01)

To establish and manage Spanish team at Buffalo Tours. To provide outstanding customer service including infor-mation on Buffalo Tours products and destinations. To promote Buffalo Tours brand and ensure sales growth to Spanish speaking market. To ensure all bookings con-firmed with suppliers accurately and efficiently. To ensure the team to achieve financial targets and KPI.

• Graduate • Fluent in Spanish • Good listening, reading and writing in English • Knowledge of Spanish travel market • Experience managing staff and developing relationship • Experience in sales and business development

v operation Executive – hanoi office (01) To operate the tour to booking process. To ensure guides and drivers and suppliers comply with SLA. To implement approved policies, standards and proce-dures.

• Fluent in Vietnamese and English • Good knowledge of Microsoft Word and Excel • Personal and professional travel experience of Buffalo Tours products in Vietnam • Undergraduate degree

v For detail job description, please visit our website at: http://www.buffalotours.com/action/45/Careers.htmlPlease send us email to: [email protected] if you would like to apply or if you know any qualified candidates. Thank you


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After Work with iViVu Serious Fun FUN AFTER WORK – 21st NOV 2012

I was so excited and could not wait to see the Twilight as the day came. None of us had any problem wrapping up work at 5pm for the cinema. This is the first time I have ever gone to the cinema with my colleagues - we had popcorn, laughed out loud at the ‘cheesy’ scenes and really enjoyed the fight scenes. After the movie, we went out for snacks and continued talking non-stop

about the movie. Twilight was a very good movie choice ;-) Who would have thought that Edward, Bella and the shirtless guy are still so popular after all?

Dear iVIVU, thank you for the fun. I feel so happy work-ing with my team everyday, bringing in new sales and happy customers. We will be back to the cinema soon. Watch out!

Doan Phuong Thao


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in Chiang Mai OfficeifMonk Blessing Ceremony


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“Buffalo Tours Chiang Mai office is located in the heart of Chiang Mai or the so called “Old City” blending the charm of ancient town with modern buildings. We first started our operation since 1st July 2012 but we saved the most auspi-cious time for monk blessing ceremony on Friday 16th November 12. 5 monks have been invited from revered temple nearby (Wat Chedi Luang – Wat is tem-ple) for monk ceremony, blessing, anointing and sprinkling the holy water to bring good luck and prosperity to the team and company. Before the ceremony started, we offered food and prayed respect to our spirits who take care of the building. We believe that by taking care of our spirits, they will look after us and bring us in good health, productivity and prosperity. The monk ceremony took place for an hour. After the ceremony, we hosted lunch with our partners and suppliers to celebrate long term relationship and growth.

Porjai Chaiwongyart

f


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Honestly, I am not a fan of marathon when I registered to join Terry Fox Marathon last Sunday. But now the experience totally changed me. Last Sunday was not only the day for great cause, it was also the day the whole teams were having fun while run-ning together side by side.

Another fun bit is that we took lots of pho-tos together and poked fun at each other. The weather could not be any better with clear blue sky and sunshine. I can’t wait to do the fun run next year. And next time, I will be the first one on the list!

Dao Vi Bao Ngoc – Product Manager

2012tErry FoX ruNTHE HCMC


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Did you do anything fun or meaningful activity last weekend? Of course, we had both with Terry Fox Run in Ho Chi Minh City last Sunday. With purpose of raising money for cancer research, Thien Minh team joined by young-dynamic team including boys, girls, and pet J! It was such a great experience and I even plan to bring my pet pig to compete for next run ^_^. Nguyen Thi Thanh Truc


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Feedback on

what our staf

f members have be

en doing

• “The food was always great and huge servings. Never went hungry! The program tour was very well

organized. It would be helpful if early and late check-ins were arranged. Especially overnight train” -

Mrs. Alicia Picou from USA

• “I was able to customize very easy with great suggestions from the consultant that I got a great

balance between sites seeing and relaxing time. The programs were very comfortable, worth the

amount of travelling and the drive. We got to enjoy the major sites in central and north Thailand.

Overall we had many memorable adventures in Thailand that we will always remember greatly.

Special mention to our tour guide, he went above and beyond to ensure we were well attended too.

This knowledge and guidance was exceptional and his personality is a neat asset to making him a

remarkable tour guide. None- slightly disappointed with a few accommodations but not on level

that offended our experiences. Wishes to travel to Japan, Korea and Australia in the future” - Mrs.

Tina Bhakta from the United Kingdom

• “Jay, our guide, was terrific and went above and beyond with regards to supporting our special

health need and answered a lot of question so the program tour was comfortable and professional.

Tailor recommendation was a great experience” - Mrs. Drena Broun from USA

• “Party Krebser & Messerli liked the trip very much, everything was fine. They liked the Guide Precha

in the North very much” - Fritz Arm Managing Director - Vista Reisen

• “ We and our friends enjoyed our trio and Buffalo Tours and will definitely give you the highest

rating on Trip Advisor. Your guides went out of their way to personalize our tour even more than our

itinerary and spent more time than we anticipated making the trip even more enjoyable especially

since we would have missed much in Ninh Binh due to the typhoon. Hope to be back in Vietnam

soon and perhaps other areas in Southeast Asia you provide services” - Alfred Fields


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Supawadee SaiyasilpDang thuy Linhvu Lan PhuongNguyen thi giangLe hong hanhtrinh thi Nhungtran Danh hoanNguyen thi thuy vanthitichaya Phimphakuntran Nam trungSirirat PakdeerakPareena SaengfaiNathapac NakmeeDoan Phi hunghuynh Kim Dunghuynh thi thu MenNgo thi thu trangNetchanok Sinnongtrang Kim tuongSayan Mongpho

2-Dec3-Dec4-Dec4-Dec4-Dec7-Feb9-Dec9-Dec9-Dec10-Dec12-Dec14-Dec15-Dec17-Dec18-Dec20-Dec20-Dec21-Dec22-Dec24-Dec

Branch Manager PhuketFinance OfficerOperation ExecutivePurchasing ExecutiveBTA Travel ConsultantBTA Travel ConsultantSupport OfficerFIT ExecutiveSales ExecutiveGerman Sales TeamleaderPurchasing ExecutiveOperation ExecutiveOperation Team LeaderTE DriverSales ExecutiveBTA Travel ConsultantGIT ExecutiveSales ExecutiveBranch ManagerDriver

Birthdays:

Birthdays Anniversaries&

Phan thi Kim Ngochoang thi trangMai huyen thuongtran thu thuytran hai hoctran Danh hoantran Xuan DanLe Quang thuyNguyen thi Phuong thaoho thi yen NhiNguyen thi thanh tructruong thi huong Lanthongkeo SoMPhavaNh thewi raengklatassin tinnaromNguyen vo Ngoc ChauBui the hiepNgo anh Phuong ChiNguyen the My

10 years in service02 years in service02 years in service02 years in service02 years in service04 years in servce02 years in service02 years in service04 years in servce03 years in service04 years in servce02 years in service04 years in servce03 years in service01 year in service03 years in service01 year in service01 year in service01 year in service

Payable AccountantAccountantFinance OfficerFinance OfficerProject ManagerOffice SupporterTour guideTour guideCoporate Travel Team LeaderBTA Team LeaderAssistant Branch ManagerAccountantTour guideAccountantOperations ExecutiveTravel ConsultantOperation ExecutiveOperation ExecutiveGroup Training Manager

Anniversaries:


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New born Buffalo

Congratulation to Ms. Nguyen Thi Mai Lan – German Sales – on the birth of your beautiful baby on 5th November 2012. Her name is Vu Mai Linh.

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