Notice Inviting Request for Proposal (RFP) for Making use ... · GOVERNMENT OF INDIA MINISTRY OF...

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GOVERNMENT OF INDIA

MINISTRY OF COMMERCE & INDUSTRY

OFFICE OF THE CONTOLLER GENERAL OF PATENTS,

DESIGNS & TRADEMARKS

PATENT OFFICE

BOUDHIK SAMPADA BHAWAN

PLOTNO.32, SECTOR–14, DWARKA, NEW DELHI-110075

E-mail: [email protected]: www.ipindia.nic.in

Tele:011-25300200, Fax: 011-28034301,02

RFP No. IPO/IT/2019/AI-RFP/01 Dated : 02/08/2019

Notice Inviting Request for Proposal (RFP) for Making use of Artificial

Intelligence in Patent Processing system of IPO

CGPDTM therefore invites Request for Proposal (RFP) from the shortlisted vendors agencies / companies against CPP tender ID no. 2018_DIPP_367976_1 and tender reference no. IPO/POD/EOI/2018/01 dated 02/08/2018, for making use of Artificial Intelligence in Patent processing in IPO.

a) The RFP document containing the details is uploaded on the website http://www.ipindia.nic.in or http://eprocure.gov.in.

b) Shortlisted vendors / Companies who meet the criteria may furnish their Request for Proposal in accordance with the instructions contained in this document accompanied by all the necessary documents duly signed by an authorized signatory.

c) The Request for Proposal (RFP) may be submitted on or before 02 September 2019 by 16:00 hrs. at the e-portal of CPP.

d) Office of CGPDTM shall not be responsible for any postal delay or non-receipt / non- delivery of the documents. No further correspondence on the subject will be entertained.

e) The office of CGPDTM reserves the right to accept/ reject one or all RFPs or stop the process of approval at any stage, at its sole discretion without assigning any reason and shall bear no liability whatsoever consequent upon such a decision.

f) For all other terms and conditions for tender please refer tender document uploaded on http://eprocure.gov.in.

mailto:[email protected]

http://www.ipindia.nic.in/

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1. Critical Information

a) Name of the Purchaser:

"Controller General of Patents, Designs and Trade Marks" on behalf of

President of India.

b) Address for downloading the RFP document:

The RFP document containing the details can be downloaded free of cost from

http://www.ipindia.nic.in or http://eprocure.gov.in,

c) Schedule of Activities

S.No Event Date

1 Availability of RFP document at http://eprocure.gov.in,

www.ipindia.nic.in

02/08/2019

2 Last date for receiving queries 12/08/2019

3 Date for issuing clarifications 21/08/2019

5 Issuance of addendum to RFP document, if any 21/08/2019

6 Last date for submission of proposals on e-Procurement portal 02/09/2019

7 Opening of Eligibility Technical bids and Evaluation on eligibility

criteria and Technical Proposal

04/09/2019

Note: 1. Proposals are required to be submitted only through electronic bid on e-

procurement portal (http://eprocure.gov.in)

2. No bids shall be accepted in hard copy or in any other form including email.

The envelope should be addressed to:

The Administrative Officer,

The Patent Office,

Boudhik Sampada Bhawan,

Sector 14, Plot 32, Dwarka,

New Delhi-110075


http://eprocure.gov.in/




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Government of India

Controller General of Patents, Designs & Trade Marks

Ministry of Commerce & Industry

Department for Promotion of Industry and Internal Trade

E-REQUEST FOR PROPOSAL (RFP)

for

Making use of Artificial Intelligence in the Patent

Processing system of IPO

RFP No. IPO/IT/2019/AI-RFP/01

Controller General of Patents, Designs &Trade Marks

The Patent Office, Boudhik Sampada Bhawan,

Sector 14, Plot 32, Dwarka, New Delhi-110075

Phone: 011-25300200, Fax: 011-28034301

Email: [email protected]

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Table of Contents:

S.No. Contents Page No.

1. Notice inviting RFP 3

2. Definition and Abbreviations 4

3. Introduction 4

4. Request for Proposal 6

5. Objective of RFP 6

6. Electronic Submission of Bids 6

7. Critical information 7

8. EMD for RFP 8

9. Eligibility Criteria 10

10. Evaluation Process and way forward 11

11. Financial Evaluation 12

12. Queries 13

13. Responses and Corrigendum 13

14. Amendments in RFP 14

15. Terms and Conditions 14

16. Instruction to interested parties 23

17. Submission of RFP 24

18. Liability of Bidder 26

19. Existing work flow at IPO 27

20. Scope of Work 31

21. Timelines and Deliverables 38

22. List of Deliverables 39

23. Resource requirements 39

24. Payment Schedules 40

25. Payment Against AMC 40

26. Annexure-I 42

27. Annexure-II 43

28. Annexure-III 44

29. Annexure-IV 45

30. Annexure-V 51

31. Annexure-VI 53

32. Annexure-VII 54

33. Annexure-VIII 56

34. Annexure-IX 57

35. Annexure-X 58

36. Annexure-XI 62

37. Annexure-XII 63

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GOVERNMENT OF INDIA

MINISTRY OF COMMERCE & INDUSTRY

OFFICE OF THE CONTOLLER GENERAL OF PATENTS,

DESIGNS & TRADEMARKS

PATENT OFFICE

BOUDHIK SAMPADA BHAWAN

PLOTNO.32, SECTOR–14, DWARKA, NEW DELHI-110075

E-mail: [email protected]: www.ipindia.nic.in

Tele: 011-25300200, Fax: 011-28034301,02

Notice Inviting Request for Proposal (RFP) for Making use of Artificial

Intelligence in Patent Processing system of IPO

The office of Controller General of Patents, Designs and Trademarks (CGPDTM), under Department for Promotion of Industry and Internal Trade, Ministry of Commerce and Industry, Government of India, is responsible for administration of all major IPR legislations in the country viz. Patents, Designs, Trademarks, Geographical Indications, Copyrights and Semiconductor Integrated Circuits Layout-Design. Office of CGPDTM intends to make use of Artificial Intelligence in Patent Processing system of IPO. While the IP communities across the globe are concerned about devising appropriate IP laws to protect these emergent technologies, the true potential of these latest technologies need to be leveraged in IP regime itself by utilizing their mettle to address issues ranging from inception of a possible IP to its enforcement. These latest technologies may be used in wide ranging applications like re-engineering processes of prosecution, protection of IPRs, their enforcement

CGPDTM therefore invites Request for Proposal (RFP) from the shortlisted vendors agencies / companies against CPP tender ID no. 2018_DIPP_367976_1 and tender reference no. IPO/POD/EOI/2018/01 dated 02/08/2018, for making use of Artificial Intelligence in Patent processing in IPO.

a) The RFP document containing the details is uploaded on the website http://www.ipindia.nic.in or http://eprocure.gov.in.

b) Shortlisted vendors / Companies who meet the criteria may furnish their Request for Proposal in accordance with the instructions contained in this document accompanied by all the necessary documents duly signed by an authorized signatory.

c) The Request for Proposal (RFP) may be submitted on or before 02 September 2019 by 16:00 hrs. at the e-portal of CPP.

d) Office of CGPDTM shall not be responsible for any postal delay or non-receipt / non- delivery of the documents. No further correspondence on the subject will be entertained.

e) The office of CGPDTM reserves the right to accept/ reject one or all RFPs or stop the process of approval at any stage, at its sole discretion without assigning any reason and shall bear no liability whatsoever consequent upon such a decision.



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1. Definitions & abbreviations

(i) 'Act' means the Patents Act, 1970.

(ii) Bidder/ Proposer means a Firm / Company / Organization / making a

proposal in response to this RFP.

(iii) 'CGPDTM' means the Controller General of Patents, Designs and Trade

Marks.

(iv) „CPP‟ means Central Procurement Portal

(v) 'IPO' means Indian Patent Office including branch offices. CGPDTM and

IPO shall be used interchangeably in this document.

(vi) 'IPEA' means the International Preliminary Examining Authority.

(vii) 'ISA' means the International Searching Authority.

(viii) 'PCT' means the Patent Cooperation Treaty.

(ix) 'Proposal' means the proposal submitted by a bidder/ proposer in response

to this RFP.

(x) 'RFP' means the present Request for Proposal.

(xi) „Solution‟ means the proposal submitted by the bidder/ proposer in

response to this RFP.

(xii) 'SLA' means Service Level Agreement.

(xiii) „Vendor‟ means the Bidder/proposer who has been selected by the

CGPDTM in response to this RFP.

2. Introduction

2.1 The office of Controller General of Patents, Designs and Trademarks

(CGPDTM), under Department of Industrial Policy and Promotions,

Ministry of Commerce and Industry, Government of India, is responsible

for administration of all major IPR legislations in the country viz. Patents,

Designs, Trademarks, Geographical Indications, Copyrights and

Semiconductor Integrated Circuits Layout-Design. In the recent times, the

Government of India has taken many concrete steps to establish favorable

milieu for creation and protection of Intellectual Property Rights and

strengthening IP administration in the country. The National IPR Policy

was launched by the Government of India on 12th May 2016, which lays

down seven objectives including Administration and Management of IPRs.

It endeavors to promote stable IP regime in the country and encourages

innovation to achieve the country‟s industrial and economic development

goals. The Office has taken necessary steps to implement the objectives

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of National IPR Policy including strengthening IPR management and

ensuring ease of access to IP system for all stakeholders.

2.2 The CGPDTM is responsible for the administration of the Patents Act,

1970. Consequent to India's accession to the World Trade Organization in

1995, the intellectual property laws were amended/re-enacted in order to

meet the obligations under the TRIPS Agreement. The Patents Act 1970

was amended in 1999, 2002 and 2005. India also became the Member of

Patent Cooperation Treaty (PCT) and the Paris Convention for the

protection of Industrial Property in 1998. In 2007 India acquired the status

of International Searching Authority (ISA) and International Preliminary

Examining Authority (IPEA) under the PCT and is now also discharging

functions as an ISA / IPEA.

2.3 Several steps have been taken for enhancing efficiency, uniformity and

consistency in processing of IP applications, strengthening transparency,

dissemination of IP related information, nurturing bilateral co-operations at

the international level and building up IP awareness among the public.

2.4 Reengineering of IP procedures and reforms in IPO administration have

been implemented which include, auto allocation of patent applications for

examination across all patent offices to remove disparity in time of

examination in similar field of technology, complete electronic processing

of Patents and Trademarks applications through specialized modules,

dynamic utilities for stage-wise real -time information of patent and

trademark applications, e-mail communication by IP offices to

stakeholders, online generation of certificates of grant of patent and

registration of trademark and sending it to the applicant or his agent

through e-mail, redesigning of IPO website for improved contents, real-

time IP information and ease of access and making it more interactive,

informative and easy to navigate.

2.5 With the objective of improving functioning and service delivery of the

office and resolve public grievances more speedily and effectively, many

initiatives have been implemented, which include; (i) launching SMS Alert

service to stakeholders regarding Examination reports and time-bound

actions to be taken by them, (ii) publishing Periodic List of First

examination Reports (FER) issued in the Patent Office E- journal on IPO

website so as to enable all stakeholders to know the status of issuance of

FER online, (iii) introducing the facility for e-verification of signature in

addition to the present mode of digital signature to make online filing

easier and more user-friendly, (iv) introducing updated facility for hearing

with the Controller through Video-conferencing from the applicant‟s office

and (v) developing Mobile App service for providing IP-information and

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service to stakeholders. Thus, the office of CGPDTM has also been a front

runner in keeping pace with the latest technological developments.

3. Request for Proposal (RFP)

The office of the Controller General of Patents, Designs and Trade Marks invites

interested and shortlisted eligible parties to submit their proposals for “making

use of Artificial Intelligence in Patent Processing system of IPO”.

4. Objective of the RFP

The purpose of this RFP is to seek proposals for making use of Artificial

Intelligence in Patent Processing system of IPO to augment and enhance the

speed, efficiency and productivity in the processing of applications. The proposals

received through this RFP from the shortlisted vendors will be analyzed for

providing and implementing the solutions selected by IPO.

5. Electronic Submission of Bids

Bids against this RFP shall be received only electronically through the e-

Procurement Portal (eprocure.gov.in). No bids shall be accepted in hard copy or

in any other form.

i. For submission of e-bids, bidders are required to get themselves

registered with eprocure.gov.in website using Class III Digital Signature to

submit e-tender.

ii. The e-tender will be submitted online in two Electronic Envelop system.

a) Electronic Envelope No-I :- Eligibility documents & Technical Bid (e-Tender).

b) Electronic Envelope No-II :- Price Bid.

iii. Earnest Money Deposit (EMD) is required to be submitted in the form of a

Demand Draft payable at Delhi and must reach Patent Office Delhi before

closure of the e-tender in the manner prescribed herein.

iv. Bids should be submit online by downloading excel file and same can be

uploaded after filling the rates for items without any alterations/cuttings

etc. Such cuttings/alteration etc. even if accompanied by signature shall

be liable to be rejected on such grounds.

v. On Line e-Tender can only be submitted after uploading following valid

scanned documents (i.e. e-Envelope-I) related to eligibility conditions up to

last date and time of online submission/ uploading of E-tender.

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vi. Validity of tender shall be for 120 days from the date of opening of tender.

vii. The bidding process will be accepted only through e-Tendering platform. As tenders are invited through e-Tendering process, physical copy of the tender document would not be available for sale. Bidder should upload documents in the format as permissible by the e- tendering portal.

The bidders are required to upload soft copies of the following:

Acceptance of Technical Bid (prepared on Company‟s Letter head).

Copy of PAN No., and GST No.

Registration Certificate of the Company/Firm/Agency under the relevant

Act.

Income Tax Return for the last three preceding years.

Scanned copy of Demand Draft submitted towards Earnest Money

Deposit of Rs. 25 Lac as mentioned in technical bid or MSME/Startup

Registration Certificate.

Copy of required Experience Certificate (Satisfactory Completion

Certificate)

Copy of required annual turnover

Certificate/undertaking that the firm has not been blacklisted/debarred by

any Govt. Department. (on Non-Judicial Stamp Paper).

Financial Bid (prepared on CPP excel format).

Complete tender document duly signed and stamped on each page by the

bidder in token of having understood and agreed to the terms and

conditions mentioned.

Certificate/undertaking that the firm has not been blacklisted/debarred by

any Govt. Department. (on Non-Judicial Stamp Paper) along with EMD

and/or copy of MSME certificate, along with other required documents

mentioned above should reach the patent Office before last date of filing

of tender

6. Critical Information

a) Name of the Purchaser:

"Controller General of Patents, Designs and Trade Marks" on behalf of

President of India.

b) Address for downloading the RFP document:

The RFP document containing the details can be downloaded free of cost from

http://www.ipindia.nic.in or http://eprocure.gov.in,



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c) Schedule of Activities

S.No Event Date

1 Availability of RFP document at http://eprocure.gov.in,

www.ipindia.nic.in

02/08/2019

2 Last date for receiving queries 13/08/2019

3 Date for issuing clarifications 21/08/2019

5 Issuance of addendum to RFP document, if any 21/08/2019

6 Last date for submission of proposals on e-Procurement portal 02/09/2019

7 Opening of Eligibility Technical bids and Evaluation on eligibility

criteria and Technical Proposal

04/09/2019

Note: 1. Proposals are required to be submitted only through electronic bid on e-

procurement portal (http://eprocure.gov.in)

2. No bids shall be accepted in hard copy or in any other form including email.

7. Earnest Money Deposit (EMD)

Bidders shall submit, along with their Bids, EMD of Rs. 25 (Twenty five )

lacs, as bid security in the form of an Account Payee Demand Draft issued by

any bank in favour of “Controller of Patents”, payable at Delhi. The EMD, for

the amount as mentioned above, of successful bidder would be returned upon

submission of Performance Bank Guarantee by the bidder. The bid security of

all unsuccessful bidders will be returned within 30 days after the award of the

contract to the successful bidder.

The EMD amount is interest free and will be refundable to the unsuccessful

bidders without any accrued interest on it.

The EMD document shall reach to this office in physical form in a sealed

envelope clearly marking “EMD in favour of RFP for “Making use of Artificial

Intelligence in Patent Processing system of IPO” on or before Bid

submission closing date & time in the drop box of this office or through

registered post/speed post. The envelope should be addressed to:

The Administrative Officer,

The Patent Office,

Boudhik Sampada Bhawan,

Sector 14, Plot 32, Dwarka,

New Delhi-110075




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The EMD is exempted for bidders who are Micro and Small Enterprises

(MSEs) as defined in MSE Procurement Policy issued by Department of

Micro, Small and Medium Enterprises (MSME) or are registered with the

Central Purchase Organisation or the concerned Ministry or Department and

as per Rule 170 of GFR 2017. Relevant documentary proof should be

submitted by the bidder for claiming such relaxation.

Bidder should scan and upload EMD document in the Pre-Qualification

envelop on the e-tendering platform. The bid, however, shall be deemed to be

invalid in the event of non-receipt of physical copy on or before Bid

submission closing date & time.

The EMD may be forfeited:

a) If a bidder withdraws its bid during the period of bid validity.

b) In case of a successful bidder, if the bidder fails to sign the contract in

accordance with this RFP.

c) If the bidder tries to influence the evaluation process or engage in

corrupt, fraudulent or undesirable practice.

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8. Eligibility Criteria

1. The invitation of bids for RFP is open only to the shortlisted entities

that have been selected through the process of EOI vide CPP

tender ID no. 2018_DIPP_367976_1 and tender reference no.

IPO/POD/EOI/2018/01 dated 02/08/2018.

2. The bidder should have successfully completed at least one project

of INR 10 Crores,

or

at least two projects of INR 6 Crores each,

or

at least three projects of INR 5 Crores each,

relating to use of Artificial Intelligence in a similar project in

Government / Semi-Government/ PSU or other reputed

organizations in the last three financial years. (Please enclose the

work order and completion certificate for the said work.)

3. The condition of prior turnover and prior experience may be relaxed

for MSME/Startups [as defined by Department for Promotion of

Industry and Internal Trade (formerly, DIPP)] subject to meeting of

quality & technical specifications.

4. Local suppliers under Make in India initiative are also eligible to

apply as per Public Procurement (Preference to Make In India)

order.

5. The bidders exempted under Micro and Small Enterprises (MSEs)

as defined in MSE Procurement Policy issued by Department of

Micro, Small and Medium Enterprises (MSME) or are registered

with the Central Purchase Organization or the concerned Ministry

or Department or Startups (as defined by Department of Industrial

Policy and Promotion/DPIIT) are required to submit documentary

proof for claiming such exemption subject to meeting of quality &

technical specifications. Relevant documentary proof shall be

submitted by the bidder for claiming such relaxation to the office

before closing date of bidding.

6. Office of CGPDTM reserves the right to verify the proof of

having experience and expertise of the bidder in executing similar

works and the bidder has to produce the proof thereof.

7. There should be only one quote in the financial proposal. A

proposal containing multiple quotes will be summarily rejected.

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8. The bidder or any constituent partner in case of partnership firm

should not have been debarred/ black listed for competing in any

organization at any time. (Affidavit to be submitted to this effect on

stamp paper)

9. The bidder or any constituent partner in case of partnership firm,

should not have been convicted.(Affidavit to be submitted to this

effect on stamp paper)

10. The bidder or any constituent partner in case of partnership firm,

should not currently be engaged in a dispute / dispute settlement

mechanism / arbitration / mediation with any of its clients at any

time.(Affidavit to be submitted to this affect on stamp paper)

The bidders, who are fulfilling the eligibility criteria, shall be considered for

the financial evaluation.

9. Evaluation Process and Way Forward

a. This RFP is an endeavor to receive proposals from shortlisted vendors

by following an openly advertised competitive short-listing process

(EOI). The vendors were shortlisted based on the evaluation criteria

given in the EOI document.

b. Office of CGPDTM will constitute an Evaluation Committee to evaluate

the proposal of the applicants.

c. The Evaluation Committee constituted by Office of CGPDTM shall

evaluate the proposal to the RFP and all supporting documents &

documentary evidence. The committee may seek additional

documents as it deems necessary.

d. The decision of the Evaluation Committee in the evaluation of

proposals to the Request for Proposal (RFP) shall be final. No

correspondence will be entertained outside the evaluation process of

the Committee.

e. The Evaluation Committee reserves the right to reject any or all

proposals.

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10. Financial Evaluation

i. The Financial Proposal shall take into account all expenses and tax

liabilities, whatsoever, including AMC charges for a period of 03 Years.

For the avoidance of doubt, it is clarified that financial evaluation

shall be done solely on the basis of Base Price mentioned in the

Financial Proposal. The decision of the competent authority in the

Government of India with regard to the applicable GST shall be final

and the bidder shall be bound by the said decision of the competent

authority.

ii. The financial proposal shall be submitted in the Excel sheet in

prescribed format made available at the e-procurement portal.

iii. The prices in the Financial Proposal shall be submitted in INR (Indian

Rupee) Only. The total price should be stated clearly. It is clarified that

the total price shall cover all the associated costs for the development

of the solution, whatsoever, including the AMC charges for a period of

03 years.

iv. The total amount indicated in the Financial Proposal shall be

unconditional, unequivocal, final and binding. If any assumption or

condition is indicated in the Financial Proposal, it shall be considered

as non-responsive and the proposal shall be rejected.

v. The lowest financial proposal, provided that it satisfies the criteria

provided in this document, will be awarded the contract. The applicants

are therefore advised to carefully read the document and apprise

themselves of all the conditions in this document.

vi. Non bidding or bidding with zero prize of any item in financial bid will

be treated as non-acceptance of RFP documents and shall be

summarily rejected.

vii. The lowest bidder shall be selected as L1 and shall be awarded the

contract.

viii. Without prejudice to the above, in order to assist in the evaluation of

applications, CGPDTM may, at its sole discretion, ask any Applicant

for any clarification on its Application which shall be submitted on the

same day or at the most the next day, as per the time provided during

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the evaluation. Any request for clarification and all clarifications shall

be in writing.

ix. If an Applicant does not provide clarifications requested by the date

and time set in CGPDTM's request for clarification, its Application is

liable to be rejected.

11. Queries

a) All enquiries / clarifications from the Applicants, related to this RFP, must be

directed through email bearing a subject line as “RFP for Making use of

Artificial Intelligence in the Patent Processing system of IPO” within the

prescribed time period. Enquiries received after the due date shall not be

entertained.

b) The mode of delivering questions is through e-mail:

([email protected]) only. No other mode of query shall be

entertained.

The queries may be raised in the following format.

S.No. Page Clause of the RFP Clarification required

All the queries and their reply shall be published on the official website of

the CGPDTM. No individual reply will be send to the interested vendor.

12. Responses & Corrigendum

a) After issuance of the RFP, Office of CGPDTM will begin accepting written

questions from the applicants. Office of CGPDTM will endeavor to provide

timely response to all queries. However, Office of CGPDTM makes no

representation or warranty as to the completeness or accuracy of any

response made in good-faith nor does Office of CGPDTM undertake to

answer all the queries that have been posed by the applicants. The

responses to the queries from all Applicants will be posted online on

www.ipindia.gov.in as per schedule mentioned above.

b) At any time prior to the last date for receipt of RFP, Office of CGPDTM may,

for any reason, whether at its own initiative or in response to clarification


http://www.ipindia.gov.in/

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requested by a prospective applicant, modify the RFP document by a

corrigendum.

c) The corrigendum (if any) shall be posted at www.ipindia.gov.in/

http://eprocure.gov.in

d) Any such corrigendum shall be deemed to be incorporated in to this RFP.

e) In order to provide prospective applicants reasonable time for taking the

corrigendum into account, Office of CGPDTM may, at its discretion, extend

the last date for the receipt of RFP proposals which shall again be notified

online through the portal www.ipindia.gov.in.

13. Amendment of RFP Document:

The office of CGPDTM reserves the right to amend this RFP document by issuing

addendum/ addenda on the date as mentioned in para4 (d) of Schedule. The

addenda will be posted at the website of CGPDTM and shall be treated as a part

of the RFP Document. CGPDTM may, at its discretion, extend the deadline for the

submission of Applications.

14. Terms and Conditions

The following are the general terms and conditions proposed to be included in the

agreement. However, these terms and conditions are not exhaustive and

CGPDTM reserves the right to add, delete, modify or alter all or any of these

terms and conditions in any manner, subjected to the directives issued by

Government of India.

The bidder, selected for the development of the solution, will have to enter into an

agreement directly with CGPDTM. The agreement will contain various terms and

conditions relating to payment, delivery, installation &Operationalization, training,

commissioning & acceptance, support during periods of maintenance, liability and

penalty due to delay in performance responsibilities, etc. All the diagrams,

drawings, specifications and other related literature & information, provided by the

bidder, under the total solution and agreed to by CGPDTM, will also form a part of

the agreement.

The agreement/contract shall be governed and interpreted in accordance with the

Indian Contracts Act Laws.



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14.1 General Terms and Conditions

(i) This RFP is not an offer by Controller General of Patents, Designs

and Trademarks but an invitation to receive proposals only from

short listed bidders in respect of the above-mentioned project. The

RFP does not commit Controller General of Patents, Designs and

Trademarks to enter into a binding agreement in respect of the

project with the short listed vendors.

(ii) The Interested parties are expected to examine all instructions,

terms, project requirements and other information in the RFP

documents. Failure to furnish all information required as mentioned

in the RFP documents or submission of a proposal not substantially

responsive to the RFP documents in every respect will be at the

bidder's risk and may result in rejection of the proposal and

forfeiture of the bid security.

(iii) In case of need of any clarification, a query may be forwarded to the

email: [email protected] with subject of email as “Query w.r.t.

RFP for Use of AI in Patent processing of IPO”

(iv) CGPDTM‟s decision with regard to the selection of parties through

this RFP shall be final and CGPDTM reserves the right to reject any

or all the bids without assigning any reason.

(v) Each interested vendor shall submit a comprehensive proposal

along with a write up describing its strengths as to why it considers

itself suitable and fit for work.

(vi) Office of CGPDTM will constitute an Evaluation Committee to

evaluate the proposal of the interested vendors, which will evaluate

the proposals received in response to the RFP and all supporting

documents & documentary evidence. The committee may seek

additional documents as it deems necessary. Each of the proposals

shall be evaluated to validate competence of the applicant

according to the supporting documents specified in this document.


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14.2 Withdrawal of applications (i) No modification or substitution of the submitted proposal/application

shall be allowed.

(ii) An Applicant may withdraw its Application after submission, any

time before the last date of bid submission on the e-procure portal.

(iii) In case an applicant wants to resubmit the application, a fresh

application following all the applicable conditions before the last

date of bid submission is required to be submitted.

14.3 Right to Accept/reject any or all applications CGPDTM reserves the right to accept or reject any or all

proposals/Applications and to annul the qualification process at any

time without any liability or any obligation for such acceptance,

rejection or annulment, without assigning any reasons.

14.4 Additional work Upon request of CGPDTM, the vendor shall agree to provide

quotes for additional work.

14.5 Payment (i) Payments shall be made as per the successful completion of the

milestones as given in the RFP document.

(ii) When CGPDTM is entitled to a refund, a credit note for the

corresponding amount will be issued by CGPDTM and the amount

shall either be paid by the vendor, and upon failure to do so shall

be deducted from future invoices raised along with interest at the

prevailing rate.

(iii) The General Financial Regulations of the Government of India

preclude advance payments and payments by letter of credit. Such

provisions in a proposal will be prejudicial to its evaluation by the

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CGPDTM. The normal terms of payments are 45 days after raising

the invoice.

14.6 Sub-contracting In case of sub-contracting, the CGPDTM will have no legal

relationship with the entities other than the successful vendor and

the successful vendor will be entirely responsible for the

performance of the contract. Under no circumstances will the

successful party be able to avoid the liabilities accruing under this

document/contract.

14.7 Licenses

The proposer/ bidder shall provide to CGPDTM, at no additional

cost, perpetual, irrevocable, non-exclusive right and licences (or

such other equivalent or comparable rights required) to access and

use all such third party or proposer proprietary software for the

benefit of CGPDTM in connection with the solution/ project (and

continue to access, use and modify as needed to continue to

operate in the future in the same or equivalent manner).

14.8 Other Conditions

1. The project shall be developed on the bidder‟s own resources

(hardware/software) and shall be deployed on the IPO‟s

resources after successful acceptance testing.

2. The cost incurred for the Security Audit / STQC testing etc. and

/or any other cost related to implementation of the solution shall

be borne by the bidder.

14.9 Intellectual Property Rights

The solution developed and furnished under this RFP, belongs

exclusively to CGPDTM and shall be deemed to work made for hire

for its sole benefit. All right title, interest and copies in different

medium (including all Moral Rights) of solution shall be owned

exclusively by CGPDTM immediately after their creation in a

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tangible medium of expression. The proposer and his/her

employees and agents shall be deemed to have expressly

disclaimed any and all interest in them. Proposer along with his/her

employees and agents should expressly waive all Moral Rights in

the solution developed under this RFP which has been prepared by

the proposer and his/her employees and agents, which is pursuant

to this Agreement/Contract. CGPDTM shall have the exclusive right

to obtain and hold in its own name as per the Intellectual Property

Rights on solution developed under this RFP. Proposer shall give

CGPDTM all reasonable assistance required to make the foregoing

rights on the solution, including (but not limited to) directing its

employees to execute all applications for patents, trademarks,

and/or copyrights, domestic and foreign, assignments and other

papers necessary to secure and enforce rights.

The proposer shall procure and grant to CGPDTM a fully paid-up,

irrevocable, non-exclusive licence throughout the territory of India

and outside world to access, replicate and use the Application

Software, the Custom Software and any proposer owned software

which are embedded in the systems and are necessary for the

proper utilization of the solution under RFP, provided by the

proposer. This includes all inventions, designs and marks,

embodied in perpetuity.

Notwithstanding anything to the contrary set forth anywhere else in

the RFP or the Agreement/Contract, the proposer shall not use any

third party or proposer proprietary software in the implementation of

the solution that is not available to CGPDTM in the market on

reasonable commercial terms. The proposed solution should work

on the specified hardware setup of IPO as mentioned in annexure

XI of this document. Any additional hardware/software required for

the proposed solution by the bidder should be identified and

included in the cost of the solution. If the proposer fails to identify to

CGPDTM, any third party or proposer proprietary

software/hardware that is necessary for the proper functioning of

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the project, CGPDTM shall not be liable in any manner for the

procurement of the same. The proposer shall procure perpetual,

irrevocable, worldwide, royalty free, non-exclusive right and

licences (or such other equivalent or comparable rights required) to

access and use all such third party or proposed proprietary

software for the benefit of CGPDTM in connection with the solution/

project (and continue to access, use and modify as needed to

continue to operate in the future in the same or equivalent manner).

In no case CGPDTM shall be liable to bear any additional cost.

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14.10 Penalty Clause

Any unjustified and unacceptable delay beyond the schedule will

render the proposer liable for liquidated damages at the rate as

below:

Any delay, not condoned by the CGPDTM on the part of the

proposer in the performance of its obligation shall attract penalty.

The penalty shall be charged at the rate of 0.5% of the delayed

milestone per week of delay subject to maximum of 10% of value of

the work. Post that, CGPDTM will have the option of getting the

work done through alternate sources at the cost and risk of the

proposer which will be realized from the pending payment of the

proposer or from the security deposit or from the performance bank

guarantee or by raising claims.

14.11 Breach of the agreement

In case, the applicant does not meet the requirements of the

agreement for 3 continuous months, CGPDTM will treat it as a

breach of the agreement. The CGPDTM shall have the right to

terminate the contract and in such a situation the applicant shall

have to pay the entire amount already paid with interest within 2

months from the date of communication of such termination order.

14.12 Guarantee The Applicant who has been awarded the contract (successful

bidder) shall furnish a performance security to the tune of 10% of

the total value of the contract in the form of fixed deposit receipt or

in the form of a bank guarantee, in favour of “Controller of Patents”

payable at Delhi. It would be the duty of the Applicant to ensure that

the performance security remains valid during the period of the

contract. Performance bank guarantee shall be forfeited and

credited to the Government account in the event of breach of

contractual obligations by the Applicant. The performance bank

guarantee will be released after 180 days of successful completion of

project.

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14.13 Corrupt or Fraudulent Practices: CGPDTM requires that Applicants under this contract observe the

highest standard of ethics. In pursuance of this policy, CGPDTM;

a. Defines, for the purpose of these provisions, the terms set forth

below as follows:

I. “Corrupt practice” means the offering, giving, receiving or

soliciting of anything of value to influence the action of a

public servant; and

II. “Fraudulent practice” means a misrepresentation of facts in

order to influence the decision to award the consultancy

contract to the detriment of the Govt. of India and PPP and

targeted stake holders and includes collusive practice

among Applicants/ (prior to or after the bid submission)

designed to establish bid prices at artificial non-competitive

levels and to Government of India and PPP and targeted

stake holders of the benefits of free and open competition.

b. CGPDTM may reject a proposal for award of work if it is

determined that the Applicant recommended for award has

engaged in corrupt or fraudulent practices in competing for the

contract in question.

c. CGPDTM may declare an Applicant/ ineligible, either indefinitely

or for a stated period of time, to be awarded a contract /

contracts, if it at any time determines that the Applicant/ has

engaged in corrupt or fraudulent practices in competing for, or in

executing the consultancy contract.

14.14 Conflict of interest

Theselectedapplicantsshallnotengageinactivitiesthatconflictwiththe

interest of the office of the Controller General of Patents, Designs &

Trade Marks under the contract and nor would they engage in any

assignment that would be in conflict with their current obligations to

the same or other clients. The selected applicants that have a

business or family relationship with such members of staff of the

office of the Controller General of Patents, Designs & Trade Marks

who are directly or indirectly involved in the project will not be

awarded the contract.

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14.15 No commitment

This RFP does not commit the CGPDTM to award a contract or to

pay any costs incurred in the preparations or submission of

proposals, or costs incurred in making necessary studies for the

preparation thereof or to procure or contract for services or

supplies. The CGPDTM reserves the right to reject any or all

proposals received in response to this RFP and to negotiate with

any of the applicants or other firms in any manner deemed to be in

the best interest of the CGPDTM. The CGPDTM reserves the right

to negotiate and award only a portion of the requirements; to

negotiate and award separate or multiple contracts for the elements

covered by this RFP in any combination it may deem appropriate,

at its sole discretion to add new considerations, information or

requirements at any stage of the procurement process, including

during negotiations with applicants; and reject proposal of any

applicant that has previously failed to perform properly or in a timely

manner contracts of a similar nature, or of an applicant who, in the

opinion of the CGPDTM, is not in a position or is not sufficiently

qualified to perform the contract.

This RFP contains no contractual proposal of any kind. Any

proposal submitted will be regarded as a proposal by the applicant

and not as an acceptance by the applicant of any proposal by the

CGPDTM. No contractual relationship will exist except pursuant to

a written contract being signed between the CGPDTM and by the

vendor.

14.16 Arbitration: The disputes, if any, arising between the vendor and CGPDTM

shall be resolved amicably, failing which the dispute shall be

referred to a sole Arbitrator, appointed by the CGPDTM as per the

Arbitration and Conciliation Act, 1996.

14.17 Jurisdiction The unresolved disputes, if any, arising between the vendor and

CGPDTM shall be subject to the exclusive jurisdiction of courts at

Delhi. However, the CGPDTM shall have the right to change the

Jurisdiction.

14.18 Disclaimer

I. This Request for Proposal (RFP) is not an offer by the Office

of the Controller General of Patents, Designs and Trade

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Marks but an invitation to receive offers from interested

parties. The purpose of this RFP is to provide the necessary

information that may be useful to such interested parties in

formulating their proposals in response to this RFP.

II. No contractual obligation whatsoever shall arise from the

RFP process unless and until a formal contract is signed and

executed between the Office of the Controller General of

Patents, Designs and Trade Marks and the selected party.

III. Office of the Controller General of Patents, Designs and

Trade Marks reserves the right to modify or even not to

proceed with the proposed RFP at any stage.

14.19 Proposal Preparation Costs & Related Issues

I. The applicant is responsible for all costs incurred in

connection with participation in this process, including, but

not limited to, costs incurred in preparation of proposal,

participation in meetings/discussions. Office of CGPDTM in

no case will be responsible or liable for these costs,

regardless of the conduct or outcome of the RFP process.

II. This RFP does not commit office of CGPDTM towards

contractor to engage in negotiations. Further, no

reimbursable cost may be incurred in anticipation of award or

for preparing this RFP.

III. All materials submitted by the Applicants will become the

property of office of CGPDTM and may be returned

completely at its sole discretion.

15. Instructions to interested parties/vendors

a) General Instructions

I. This RFP is not an offer by Controller General of Patents,

Designs and Trademarks but an invitation to receive

proposals only from short listed bidders in respect of the

above-mentioned project. The RFP does not commit

Controller General of Patents, Designs and Trademarks to

enter into a binding agreement in respect of the project with

the short listed vendors.

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II. The Interested parties are expected to examine all

instructions, terms, project requirements and other

information in the RFP documents. Failure to furnish all

information required as mentioned in the RFP documents or

submission of a proposal not substantially responsive to the

RFP documents in every respect will be at the bidder's risk

and may result in rejection of the proposal and forfeiture of

the bid security.

III. In case of need of any clarification, a query may be

forwarded to the email: [email protected] with subject of

email as “Query w.r.t. RFP for Use of AI in Patent processing

of IPO”

IV. CGPDTM‟s decision with regard to the selection of parties

through this RFP shall be final and CGPDTM reserves the

right to reject any or all the bids without assigning any

reason.

V. Each interested vendor shall submit a comprehensive

proposal along with a write up describing its strengths as to

why it considers itself suitable and fit for work.

VI. Office of CGPDTM will constitute an Evaluation Committee to

evaluate the proposal of the interested vendors, which will

evaluate the proposals received in response to the RFP and

all supporting documents & documentary evidence. The

committee may seek additional documents as it deems

necessary. Each of the proposals shall be evaluated to

validate competence of the applicant according to the

supporting documents specified in this document.

b) RFP document:

The RFP document may be downloaded free of cost

fromhttp://eprocure.gov.in, or http://www.ipindia.gov.in

16. Submission of RFP

(a) Proposals are required to be submitted only through electronic bid on

e-procurement portal (http://eprocure.gov.in). No bids shall be

accepted in hard copy or in any other form including email.





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(b) Applicant shall enclose supporting proofs and documents as will be

necessary to prove the eligibility of the applicant to be considered for

the award of work

(c) The system of bidding shall be two-packet bidding system (Technical

Bid + Financial Bid) as per the CPP (http://eprocure.gov.in)

(d) The bids shall be submitted on or before the date of submission as

mentioned in the RFP document.

(e) The offer shall be valid for 120 days from the date of opening of the

tender.

(f) The bidder are advised to go through the instructions given in the RFP

document available on the portal eproc.gov.in

(g) IPO will not be responsible for any delay on the part of the vendor in

obtaining the terms & conditions of the tender or submission of online

bids.

(h) The bids submitted by any other means except as mentioned in the

RFP document shall be rejected summarily. No correspondence will

be entertained on this matter.

(i) Bids submitted without EMD shall be summarily rejected.

(j) The department shall have right to verify the details submitted in the bid

documents. If, at any stage, it is found that any of the information

provided in the bid document is incorrect or false, the bid shall be

summarily rejected.


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17. Liability of the Bidder

17.1 The Bidder‟s liability under this Agreement shall be determined by the

Applicable Laws and the provisions hereof.

17.2 The Bidder shall, subject to the limitation specified in terms and

conditions, be liable to the Authority for any direct/ indirect loss or

damage accrued or likely to accrue due to deficiency in Services

rendered by the bidder. For the avoidance of doubt, the Parties agree

that the aggregate liability of the bidder to the Authority for and in

respect of all breaches by the bidder including any error or deficiencies

in the design documents or any other ground whatsoever, together with

the liability as specified in this RFP shall not exceed a limit equal to the

Agreement Value.

17.3 The Parties hereto agree that in case of negligence or willful

misconduct on the part of the Bidder or on the part of any person or firm

acting on behalf of the Bidder in carrying out the Services, the Bidder,

with respect to damage caused to the Authority‟s property, shall be

liable to the Authority.

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18. Existing work flow at Patent Office

The Patent Office process the patent application for grant of patent under the

provisions of The Patents Act 1970 and the Patents Rules 2003. The

processing of applications is divided into various section of the office namely.

i. Receipt, EDP, Classification & Screening (RECS) section

ii. Record Management & Information Dissemination (RMID) section

iii. Examination section

iv. General Patent Matters (GPM) section

v. Publication Section

Following are the different stages through which the patent applications travel:

a) Application filing:

Filing of the Patent application by the applicant and providing all the

details related to patents including complete specification, drawings,

supported documents, filled-in form etc.

The applications can be submitted either through the online mode i.e.

through e-filing or in of-line mode through the physical filing at the

counter.

b) Electronic Data Processing:

Applications submitted in physical format are scanned and the Data is

processed in IPO, which includes the OCRs of the document, validation

checks, sufficiency of data for further processing,.In case of

applications filed through the online mode, this activity is not performed.

c) Classification:

The applications submitted are classified as per the International Patent

Classification (IPC). The IPCs are available on the website WIPO.INT.

Presently, the documents are classified manually as per the IPC. The

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examiner in-charge of the division, goes through the abstract

/claims/specification and then ascertains the invention. Based on the

invention, the application is classified in the best possible class by the

examiner.

d) Screening:

The application after the classification is carried out moves to the next

step of screening. The application is searched for any terminology,

which is prejudicial to the Defence of India. In case the application has

some words or the invention is related to devices, which are prejudicial

to the defence of India, then such applications are taken out of the

system and are sent to Ministry Of Defence (MoD) for further clearance.

Until such clearance is received, the application remains out of the

system. If the invention is allowed by the MoD, then the application is

moved into the system and it proceeds for publication and thereafter for

examination.

The applications filed are also screened for any inventions, which may

have any of the materials, related to the Atomic Energy. The list of

items/ materials that are prohibited for any patent is available under

Section 20 of the „The Atomic Energy Act‟. If it is found that the

invention is having any of the prohibited material under the Atomic

energy Act, then the application is taken out of the system and is sent

to Department of Atomic Energy (DAE) for further clearance. If the

application is allowed by the DAE, then the application is moved into

the system and proceeds further. However, if it is denied by the DAE,

then the application is not processed.

e) Publication

The applications, which are matured for publication, are published in

the online journal.

f) Allotment (automated)

The applications, which are mature for examination (where the

application is published and the Request for examination is filed), are

allotted to the examiner, as per the date of filing of Request for

Examination, for carrying out the examination which includes searching

the prior art in various databases.

The process includes allotting patent applications to appropriate

examiners on the basis of expertise of the examiner, workload

of Examiner and the actual field of the invention of the patent

applications.

In case of expedited examination, the applications are allotted

on priority.

g) Prior art searching

The process includes searching the invention disclosed in the

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application throughout the available patent databases as well as non-

patent literature. The prior art search uses the relevant keywords and

IPC classifications for searching the prior art. The search for the prior

art is a manual process wherein the examiner provides the relevant

keywords (based on the experience and comprehension of the

invention) to the search database, both Patent and Non-patent

literature, and the result so obtained are analyzed in respect of the

invention. The examiner may also use various other parameters like

IPC/CPC, synonyms, context of the invention etc. to arrive at a

particular search strategy.

h) Examination – formal and substantive

The examination of the application is carried out in two parts:

Formal Examination:

In the formal examination, the documents, forms submitted by the

applicants are checked for their completeness. In case there is any

deficiency in the forms/fee, the deficiencies are flagged out and are

sent to the applicant along with the First Examination Report (FER).

Substantive examination:

In the substantive examination, the examiner searches for the prior

art based on the invention disclosed in the application and makes

assessment as to whether the invention is New, Inventive and

Industrially applicable.

Based on this assessment, the report of the examiner is

forwarded to the controller and if the controller is satisfied with

the report, the FER is forwarded to the applicant for compliance

within the statutory period.

i) Pre-grant Opposition(s), if any

Pre-grant opposition can be filed against any application after its

publication and before the grant of patent on various grounds of

opposition. The pre-grant opposition, if filed, has to be disposed before

the Grant/ Refusal of the patent by way of hearings with both parties.

j) Hearings, if required

In case hearing is required in normal course of the application or in the

matter of pre-grant/post-grant oppositions, the Controller conducts the

same and the decision/Order is issued.

k) Disposal (Grant, Refusal, Abandon, Withdrawal)

The application for patent, if found in order for grant, is proceeded for

grant and accordingly a patent is granted. Else the application is

refused/abandoned/ Withdrawn.

l) Post grant Oppositions, if any

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The post grant oppositions can be filed within one year from the date of

publication of the Grant of the Patent on various grounds of opposition.

In case, the opposition is filed, the controller hears the same before

disposing the post grant opposition.

m) Renewal of Patent, if Granted

Patents once granted are required to be renewed annually for the

period of 20 years from the date of filing. The renewals are to be paid

within the statutory timeline as prescribed.

n) Post grant amendments in Patent E-register, if any

The applicant, if required, can file the post grant amendments.

However, the controller allows the same if and only if the amendments

are within the scope of the invention for which Patent is granted and

further, the amendments are published in the official journal and are

open for any opposition by the public.

Patent applications move from one stage to another based on the processing

inputs at each stage. Almost entire workflow is electronic and is done in the

role based application software modules developed in-house.

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19. Scope of the work

The Agency shall primarily be required to submit the proposal for application of

Artificial Intelligence in the following work processes of IPO and execution of the

same to expedite and strengthen the processes of IPO in order to enhance the

speed, efficiency and quality of the work. The proposal should be based in the

areas as suggested below. However, the vendor is expected to explore further

avenues to include the areas incidental to the work defined in the said annexure.

S.No. Scope of Work Proposed Solution

1.

Use of Artificial Intelligence in the Patent Processing system of IPO.

1. Screening of Applications

a) The solution should be able to identify application related to Atomic energy/Defense category based on the keywords associated with the Defence / Atomic energy purpose. The solution should be able to identify the keywords based on the NLP also.

b) The solution should be able to identify

the applications related to Traditional

Knowledge and Biodiversity related

applications. The solution should be

able to identify the keywords based on

the NLP and the keywords provided by

the office.

c) The solution should be able to

segregate the applications into pre-

defined fields of inventions based on the

IPC.

2. Integration with WIPO IPCCAT, WIPO Translate, WIPO Image tools The solution should be able to integrate

with the following modules or any other

modules which may be required for

carrying out further activities using the

output from the said system

I. IPCCAT for AI assisted Classification

of the applications.

II. WIPO Translate for carrying out the

translation of the documents from one

language to other.

III. WIPO Image for AI assisted image

search activity to search relevant

images.

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3. Automatic allotment of applications

for examinations

a) The solution should be able to create an

application pool based on the field of

invention.

b) The solution should be able to allot the

application to the examiner based on

the IPC of the examiner and the

current load and number of such cases

examined by the examiner (such cases

to be identified based on the context of

the application, arrived through NLP

using AI/ML)

c) The solution should also take care of

the standard business rules and

priorities of the existing system while

allotting the applications (like expedited

cases, divisional cases etc.)

d) The solution should also allot a

controller based on the business rules.

4. Prior Art (Taxonomy) Search

a) The solution should be able to identify

priority date of the application based

on the business rule.

b) The solution should be able to perform

the prior art search based on the most

relevant keywords/IPC/Context through

NLP/Images etc. of the application to

be examined.

c) The proposed system should be able

to identify and also rank the results

based on the relevancy of the

keywords/IPC/Context/Image search

d) The solution should be able to take

modified input (Keywords/IPC/context)

from the examiner and provide the

results.

e) It should enhance examiners‟

productivity with program editor

features, such as auto complete and

integrated syntax.

5. Predictive Analytics

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a) The solution should be capable of

Predictive analysis for maximizing

capacity utilization of examiner‟s

b) Predictive analysis for incorporating

value added services

c) Solution should be able to Create more

appropriate analytics for a wide range

of behaviors using an extensible model

repository that includes intermittent

demand models, unobserved

components models, ARIMAX models,

dynamic regression, exponential

smoothing models with optimized

parameters, and user-defined models.

d) It should facilitate ongoing and

repeatable analysis as part of overall

IPO planning process by surfacing

more effective statistically based

predictive methods that can be used

throughout the entire organization.

6. Data Management services

a) The solution should be able to perform

Data Integration and Data

deduplication

b) Data governance model should be

adaptable for managing the quality,

consistency, reliability, usability,

security, data integrity and availability

of the solution. Framework could be

suggested along data quality.

c) The data quality tool should have data

profiling capabilities so that Profile Jobs

can be built providing detailed metrics

on Completeness, Validity, Accuracy,

Recency based on the counts,

frequency distributions, pattern

frequencies and other relevant metrics.

d) The solution should use clustering

techniques using a wide range of

phonetic matching functions on

attributes such as Family Name,

Address, Mobile Number, Landline

Number etc. in order to establish

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19.1 Tasks to be performed by Bidder

Bidder is expected to perform all activities required to design and develop

the analytical solutions for scope mentioned in the RFP. This shall include:

19.1.1 Requirement Analysis and Documentation (Milestone-1)

a) The bidder shall be responsible for gathering and understanding

requirements for the use-cases mentioned in scope of work section.

b) Acceptance parameters of the proposed solution shall be provided

by IPO.

c) The bidder shall prepare detailed Software Requirement

Specification (SRS) Document.

household linkages across individual

records.

e) The solution should have intelligent

logic for INDIAN names, addresses,

phone numbers.

f) Automated Notices to be issued to all

the stakeholders across the country if

they are failing in providing and

submitting any data.

g) The infrastructure should have data

quality and data profiling capacities

h) Verify that data meets organizational

standards for data quality and business

processes using validation routines

assessed by statistical measures as

well as customized business rules.

i) Detect data that falls outside

predetermined thresholds and gain

insight into source data integrity.

j) The solution should have the capability

to provide fuzzy logic to induce

tolerance during matching

k) The solution should have the ability to

be customizable in terms of the

vocabularies, grammars, phonetics,

standardization rules, etc.

demographic details

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d) The bidder shall update the SRS document, as per feedback

received from IPO.

e) The Milestone 1 shall be considered as complete upon issuance of

acceptance certificate for the SRS document by the committee

constituted by IPO.

19.1.2 Solution Design: (Milestone 2)

a) The Solution shall be designed by the bidder based on the SRS

document finalized and approved by the IPO.

b) The bidder shall prepare detailed system design document,

application design document and transaction maps of the solution.

c) The bidder shall update all the design documents as per feedback

received from IPO.

d) The Proposed analytics solution should be scalable as required and

should not be limited to user-based licenses to avoid future

enhancements

e) The functional and the system / infrastructure requirements shall be

discussed and agreed upon before development phase.

f) The Design documents will be finalized after approval from IPO.

g) The Milestone 2 shall be considered as complete upon issuance of

acceptance certificate for the Design document by the committee

constituted by IPO.

19.1.3 Development and Acceptance Testing [Milestone-3]

a) The bidder shall prepare detailed Work Breakdown Structure (WBS)

with timelines for the project.

b) The bidder shall be responsible for developing the solution based

on the finalized and approved design document.

c) IPO will review the progress as per the WBS provided.

a) Bidder shall have to setup the testing environment and deploy the

application for testing.

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b) IPO will use its own test data based on domain knowledge and

validate the output generated by the solution provided by the

Bidder. The solution shall be accepted if the accuracy of the output

in each of the deliverables / activities mentioned in the scope of

work is at least 75%.

c) The suggestions / any input regarding the acceptance testing shall

be incorporated by the bidder.

d) The bidder shall be responsible for implementing enhancements &

fixing bugs reported, testing new versions and rollout of final

version

e) The bidder shall get the solution Security Audited through a

CERTIN empanelled agency.

f) After the Security Audit, the bidder shall, after approval from the

IPO, setup the production environment and deploy the application

on to the IPO servers to the full satisfaction of the IPO.

f) The milestone 3 shall be considered complete upon issuance of a

completion certificate, detailing the completion of the above

mentioned activities, by the committee constituted by IPO.

19.1.4 Knowledge Transfer and Hand Holding to IPO[Milestone-4]

a) There shall be an organized knowledge transfer session and

handholding session for IPO.

b) Bidder shall provide source code, complete operational manual of

the solution to the IPO.

c) The Milestone 4 shall be considered as complete upon issuance of

a completion certificate, detailing the completion of the above

mentioned activities, by the committee constituted by IPO

19.1.5 Post Implementation support (AMC phase) [Milestone-5]

a) The successful bidder will have to maintain the system developed and its successful running in production for a period of three years after 180 days of successful deployment of the project.

The AMC can be further extended by two years on same terms and conditions on mutually agreed basis.

b) The bidder shall be responsible for implementing enhancements & fixing bugs reported, testing new versions and rollout of new version. No extra cost shall be admissible for the new version.

c) Detailed version tracking document along with description,root cause analysis & version details will be submitted by the bidder to IPO.

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19.2 Location of the Project

The project location shall be: Intellectual Property Office, Plot No. 32, Sector-14,

Dwarka, New Delhi-110075. The working space shall be provided by IPO for

performing tasks related to the assignment. The ICT Infrastructure shall also be

provided by the IPO. The detailed list of ICT infrastructure as available at IPO is

listed at Annexure XI.

19.3 Additional Information / requirements

Bidders are expected to develop, operate, maintain and improve the above

system, integrate the solution with current patent processing system without

affecting or downgrading the performance of the existing patent processing

system and also without transferring significant development work on part of IPO.

The OEM of Analytics Tools, if any should preferably be mentioned in category of

Leaders in the Gartner Magic Quadrant or Forrester report on Data Science and

Machine Learning Solutions/Big Data and Predictive Analytics Solution in any of

the last 3 years as on bid submission date.

The bidders should submit MAF (Manufacturer Authorization Form), if any COTS

(Commercially Off the shelf Software products) product is used in designing the

solution.

The Intellectual Property Rights (IPR) of all the artifacts of the solution provided

shall remain with IPO.

The Bidder shall ensure the confidentiality of the information, including execution

of a Non-Disclosure Agreement (NDA) enclosed as given in the Annexure X as

per format provided by IPO along with the sub-contractors / partners, to the

satisfaction of IPO.

19.4 Proposed Infrastructure setup:

a. The proposed solution shall be deployed on the current workflow

for Patent processing system of IPO. This shall support both Linux

and Windows. The databases supported may include MS SQL,

PostGres and MongoDB. From a Big Data perspective, additionally,

Solr / Lucene, etc. are expected to be available and used. The

details of the existing infrastructure setup are available at

Annexure- XI.

In case vendors believe some more infrastructures needs to be

created, then the same may be included for costing by them as a

part of the solution.

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b. The solution shall have deliverables in terms of KPIs as well as

quality and completeness of the solution.

c. The services necessarily shall include full technology transfer by

way of training, hand holding etc. to ensure successful uptake by

IPO.

20. Timelines and Deliverables

The broad timelines and deliverables as per the RFP are given below:

Phase Activities Deliverable Time line

Milestone-1 Requirement 1) Detailed Software D + 60 Days

Analysis and Requirement

Documentation Specification (SRS)

Document

2) Acceptance parameters

Milestone-2 Design the solution 3) Detailed system design D + 120days

Document

4) Application design

document

5) Transaction maps of the

solution

Milestone-3

Development,

Acceptance Testing,

Deployment and

Operationalization

6) Detailed Work Breakdown

Structure

7) Solution deployed on

testing environment,

8) Solution deployed on

Production environment.

9) Complete operational

manual for the solution

D + 300 days

Milestone-4

Knowledge Transfer 10) Organize knowledge D + 360 days

and Hand Holding transfer and handholding

to IPO session for IPO

Milestone-5

Implement

Enhancements,

resolve bugs &

Deploy - Post

Implementation

support

11) Version change document

with every release.

3 years

Extendable by 2

years on

mutually agreed

basis.

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*D represents the date of issue of the Work Order to the successful

bidder.

21. List of Deliverables

S.No. List of Deliverables*

1. AI based solution implementing Artificial Intelligence in Patent

Processing system of IPO:

(i) Screening of applications; (ii) Integration of IPCCAT/WIPO Translate and WIPO

Image tools with the proposed system; (iii) Automatic allotment of applications to Examiner for

substantive examination; and (iv) Prior Art Search. (v) Predictive Analytics (vi) Data Management services.

* The Details of the deliverable are available under the Scope of Work and also

under Annexure -IV

22. Resource Requirements

The indicative resource requirements like qualification, experience of the

resource level is given in Annexure IX.

The level of key professionals required is as under: -

* The bidder is required to deploy sufficient number of resource persons for the

project.

S No. Level of key professionals*

1 Project Manager -01

2 Business Analyst -01

3 Data Scientists -02

4 Solution Architect -02

5 Analytics Developer -05

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23. Payment Schedule:

.

Payment

Schedule

Project Milestone Release of Payment

against base cost of the

project (in %) after

completion of the

milestone.

(excluding the AMC

charges)

1 After successful completion

of Milestone 1

5


of Milestone 2

10


of Milestone 3

15


of Milestone 4

30

5 After 6 Months of successful

running of the project along

with all software after the

completion of Milestone 5

40

24. Payment against AMC

AMC will start after 180 days of successful commissioning / roll out of

entire functionality which includes Milestone 1, 2, 3, 4 and 5 as specified

in Para 8.1 above.

Payment

Milestone

Milestone Details Release of Payment against

AMC

1 1st year of AMC after deducting

penalty, if any.

On quarterly basis, after

satisfactory performance in

the quarter.

2 2nd year of AMC after deducting

penalty, if any.



the quarter.

3 3rd year of AMC after deducting

penalty, if any.



the quarter.

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Penalty, if imposed due to delay in rectification of faults to be categorized

as critical, moderate and non-critical within a period of four hours/two

days/five days respectively or non-compliance for the milestone, will be

deducted at the rate of 5% of the AMC cost beyond the stipulated period

(Hourly for critical and daily for moderate/non-critical) subject to maximum

of total AMC cost while making the payment for that milestone.

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25. Annexure I

Covering Letter on Letterhead of the Applicant

<Location, Date>

To,

………….

………….

………….

………….

Kind Attn. - Sh.

Dear Sir / Madam,

We, the undersigned, offer to provide our services to carry-out the work as

envisaged in the

We are hereby submitting our Request for Proposal. We understand you are not

bound to accept any proposal you receive.

We fully understand and agree to comply that on verification, if any of the

information provided here is found to be misleading, we are liable to be

dismissed from the RFP selection process or termination of the contract during

the project.

We agree to abide by the conditions set forth in this RFP.

We hereby declare that our proposal submitted in response to this RFP is made

in good faith and the information contained is true and correct to the best of our

knowledge and belief.

Sincerely,

<Applicant‟s Name with seal>

Name: <<Insert Name of Contact>>

Title: <<Insert Title of Contact>>

Signature: <<Insert Signature>>

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26. Annexure II

GENERAL INFORMATION

1. Name of the firm: …………………………………………………………

(Attach an attested photocopy of Certificate of Registration.)

2. Legal Status of the Firm: Individual/Association/Joint Venture/Consortium

3. PAN/TAN Number:

4. Registered Address, telephone, Tele-fax.

………………………………………………………………

………………………………………………………………

……………………………………………………………….

5 .Contact Person, Designation and Address including email ID

…………………………………………………………………

………………………………………………………………….

………………………………………………………………….

6 .Length of experience in providing such solution / services: Please provide

details of the similar contracts awarded and completed.

7. In case the company is subsidiary, the involvement, if any, of the Parent

Company in the services:

8. Has the applicant or any constituent partner in case of partnership firm, ever

been debarred/black listed for competing in any organization at any time? If so,

give details.

9. Has the applicant or any constituent partner in case of partnership firm, ever

been engaged in a dispute / dispute settlement mechanism / arbitration /

mediation with any of its clients at any time? If so, give details

Certified that the information furnished/ given above is true and correct to the

best of my knowledge. In case, it is found wrong/misrepresentation of facts, I

have no objection for my technical bid to be rejected.

Signature of the Authorized representative

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27. Annexure III

Financial Capability

Financial information in INR Actual :Previous years

2018-2019 2017– 2018 2016‐2017

1. Total Assets

2. Current Assets

3. Total Liabilities

4. Current Liabilities

5. Sales

6. Profit before Taxes

7. Profit after Taxes

(Name &Signature)

(Seal)

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28. ANNEXURE-IV

Functional Requirements to meet the Scope of work:

S.No. Scope of

Work

Proposed Solution Compliance* (Yes/No)

1.

Use of Artificial Intelligence in the Patent Processing system of IPO

1. Screening of Applications

a) The solution should be able to identify application related to Atomic energy/Defense category based on the keywords associated with the Defence / Atomic energy purpose. The solution should be able to identify the keywords based on the NLP also.

b) The solution should be able

to identify the applications

related to Traditional

Knowledge and Biodiversity

related applications. The

solution should be able to

identify the keywords based

on the NLP and the

keywords provided by the

office.

c) The solution should be able

to segregate the

applications into pre-

defined fields of inventions

based on the IPC.

2. Integration with WIPO IPCCAT, Translate, WIPO Image tools The office of the CGPDTM

is in the process of

implementing the AI based

solutions for the following

activities:

I. IPCCAT for AI assisted

Classification of the

applications.

II. WIPO Translate for carrying

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out the translation of the

documents from one

language to other.

III. WIPO Image for AI

assisted image search

activity to search relevant

images.

The proposed system

should be able to integrate

the above modules for

carrying out further

activities using the output

from the said system

3. Automatic allotment of

applications for

examinations

a) The proposed solution

should be able to create

an application pool based

on the field of invention.

b) The proposed solution

should be able to allot the

application to the examiner

based on the IPC of the

examiner and the current

load and number of such

cases examined by the

examiner (such cases to

be identified based on the

context of the application,

arrived through NLP using

AI/ML)

c) The proposed solution

should also take care of

the standard business

rules and priorities of the

existing system while

allotting the applications

(like expedited cases,

divisional cases etc.)

d) The proposed solution

should also allot a

controller based on the

business rules.

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4. Prior Art Search

a) The proposed solution

should be able to identify

priority date of the

application based on the

business rule.

b) The proposed solution

should be able to perform

the prior art search based

on the most relevant

keywords/IPC/Context

through NLP/Images etc.

of the application to be

examined.

c) The proposed system

should be able to identify

and also rank the results

based on the relevancy of

the

keywords/IPC/Context/Ima

ge search


should be able to take

modified input

(Keywords/IPC/context)

from the examiner and

provide the results.

e) It should enhance

examiners‟ productivity

with program editor

features, such as auto

complete and integrated

syntax.

5. Predictive Analytics

a) The system should be

capable of Predictive

analysis for maximizing

capacity utilization of

examiner‟s

b) Predictive analysis for

incorporating value added

services

c) Solution should be able to

Create more appropriate

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analytics for a wide range of

behaviors using an

extensible model repository

that includes intermittent

demand models,

unobserved components

models, ARIMAX models,

dynamic regression,

exponential smoothing

models with optimized

parameters, and user-

defined models.

d) It should facilitate

ongoing and repeatable

analysis as part of overall

IPO planning process by

surfacing more effective

statistically based predictive

methods that can be used

throughout the entire

organization.

6. Data Management services

a) The proposed

system should be able to

perform Data Integration

and Data deduplication

b) Data governance model

should be adaptable for

managing the quality,

consistency, reliability,

usability, security, data

integrity and availability of

the solution. Framework

could be suggested along

data quality.

c) The data quality tool

should have data profiling

capabilities so that Profile

Jobs can be built providing

detailed metrics on

Completeness, Validity,

Accuracy, Recency based

on the counts, frequency

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distributions, pattern

frequencies and other

relevant metrics.


uses clustering techniques

using a wide range of

phonetic matching

functions on attributes such

as Family Name, Address,

Mobile Number, Landline

Number etc in order to

establish household

linkages across individual

records.

e) The solution should have

intelligent logic for INDIAN

names, addresses, phone

numbers.

f) Automated Notices to be

issued to all the

stakeholders across the

country if they are failing in

providing and submitting

any data.

g) The infrastructure should

have data quality and data

profiling capacities

h) Verify that data meets

organizational standards

for data quality and

business processes using

validation routines

assessed by statistical

measures as well as

customized business rules.

i) Detect data that falls

outside predetermined

thresholds and gain insight

into source data integrity.

j) The solution should have

the capability to provide

fuzzy logic to induce

tolerance during matching

k) The solution should have

the ability to be

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*Indication of the compliance of each activity is compulsory, failing which the bid will be

summarily rejected.

customizable in terms of

the vocabularies,

grammars, phonetics,

standardization rules, etc.

demographic details

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29. Annexure –V

Approach, Methodology and Work Plan

a. Technical Approach and Methodology

Technical Approach and Methodology: The bidder is required to explain your

understanding of the objectives of the Assignment/job, approach to the

Assignment/job, methodology for carrying out the activities and obtaining the

expected output, and the degree of detail of such output. You should highlight

the problems being addressed and their importance and explain the technical

approach you would adopt to address them. You should also explain the

methodologies you propose to adopt and highlight the compatibility of those

methodologies with the proposed approach. You should also propose the

solution architecture / framework for implementation of this project. You should

provide the detailed compliance to the Scope of Work in following format:

S.No. Area of Work Proposed

Methodology

Proposed

Technology

1 Use of Artificial Intelligence in the Patent Processing system of IPO

Authorized Signature [In full and initials]:

Name and Title of Signatory:

Name of Company/Firm:

b. Work Plan

The bidder should propose and justify the main activities of the Assignment/job,

their content and duration, phasing and interrelations, milestones (including

interim approvals by the Employer), and delivery dates of the reports. The

proposed work plan should be consistent with the technical approach and

methodology, showing understanding of the Scope and ability to translate them

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into a feasible working plan. A list of the final deliverables should be included

here. The work plan should be consistent with the Staffing and Work Schedule

.

c. Organization and Staffing

The bidder should propose and justify the structure and composition of the team.

The bidder should list the main disciplines of the Assignment/job, the key

professional staff responsible, and proposed technical and support staff. The

Staffing plan should be consistent with the Staffing Schedule.

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30. Annexure-VI

Team Composition and Task Assignment

S. Name of Area of Position / Task Deliverable(s) with

No. Staff Expertise assigned for this job which associated

Authorized Signature:

Name and Title of Signatory:

Name of Company/Firm:

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31. Annexure-VII

Curriculum Vitae (CV) For Key Professionals

S. Description Details to be

N. filled

1 Proposed Position [only one candidate shall be

nominated for each position]

2 Name

3 Date of Birth & Nationality

4 Education [Indicate college/university and other

specialized education, giving names of institutions, degrees

obtained, and dates of obtainment]

5 Membership of Professional Associations

6 Other Training [Indicate significant training since degrees

under „Sr. No. 4 - Education' were obtained]

7 Countries of Work Experience [List countries where

resource has worked in the last ten years]

8 Languages [For each language indicate proficiency good,

fair, or poor in speaking, reading, and writing]

9 Employment Record [Starting with present position, list in

reverse order every employment held since graduation,

giving for each employment (see format here below)

dates of employment, name of employing organization,

positions held.]

From [Year]_______ To [Year] ________

Employer positions held

10 Detailed Tasks Assigned (list all tasks or activities assigned

under this project)

11 Work that best illustrates capability to handle the tasks

assigned (Among the assignments in which the staff has

been involved, indicate the following information for

those assignments that best illustrate staff capability to

handle the tasks listed under point 10)

Name of assignment

Year

Location

Client

Main Project Features

Positions held

Activities performed

12 Two References (preferably from out of 11 above)

13 Certification

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I, the undersigned, certify that to the best of my knowledge and belief, this CV

correctly describes myself, my qualifications, and my experience. I understand

that any willful misstatement described herein may lead to my disqualification or

dismissal, if engaged.

Date: [Signature of the professional or

authorized

signatory]

Place: [Full name of professional

authorized

signatory]

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32. Annexure-VIII

Staffing Schedule

Name Of Resource Role /Activities

Total

Note:-

The above Staffing Schedule should map with the resource requirements

as mentioned in bid document.

Authorized

Signature:

Name and Title of

Signatory:

Name of

Company/Firm:

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33. Annexure-IX

Resource Profile

S No Roles Roles and

Responsibility

Qualifications and

Work experience

1 Project Manager Overall Program

Management

B.Tech./MBA with

12 Years of exp

2 Business Analyst Good Domain

Knowledge along

with MIS and

Operations

B.Tech/MBA with

8 Years of Exp

3 Data Scientist Designing Data

Model and have

good exposure to

Analytics

B.Tech with 12-15

Plus Years of

Experience

4 Solution Architect Designing Overall

Requirements in

an optimized

Manner

B.Tech with 8-12

years of

experience.

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34. Annexure-X

Non Disclosure Agreement (NDA)

Effective Date:

This Confidential Disclosure Agreement is entered into by and between

……..and the Company Indian Patent Office(IPO).In order to protect certain

confidential information ("Confidential Information") that may be disclosed

between them, ……. and IPO agree as follows:

1. Contact Information. The parties‟ primary contacts under this Agreement

are:

On behalf of Company_________

Name:

Title:

Contact

No. :

Address:

On behalf of Company_________

Name:

Title:

Contact No. :

Address:

2. Description of Confidential Information.

The "Confidential Information" disclosed under this agreement is described

as and includes business/any technical information shared during study of

solution or architecture built by ……. for IPO. It also includes the roadmap

of business/technology that shall be provided by M/s ……...

Each party shall disclose to the other party, only such Confidential

Information as is necessary for purposes of facilitating the pre-sale

activities being conducted under this Agreement. A recipient of Confidential

Information under this Agreement ("Recipient") will have a duty to protect

only Confidential Information disclosed by the other party (“Discloser”) that

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is identified as confidential at the time of disclosure. Each disclosure of

Confidential Information is subject to this Agreement for the unexpired

duration of Disclosure Period (defined in clause 3) following the initial date

of disclosure or till the date of termination, whichever is earlier.

3 Disclosure Period.

This Agreement controls only Confidential Information that is disclosed

within one year or completion of the project whichever is earlier after the

Effective Date of this Agreement.

4 Protection of Confidential Information.

Recipient will hold Discloser‟s Confidential Information in confidence.

Recipient agrees, unless required by law, not to make Discloser‟s

Confidential Information available in any form to any third party for any

purpose other than implementation of an agreement between …….. and

IPO. Recipient will protect Confidential Information by using the same

degree of care, but no less than a reasonable degree of care, to prevent

unauthorized disclosure or publication of the Confidential Information as

Recipient uses to protect its own confidential information of a like nature.

5 This Agreement states the entire agreement between the parties

concerning the non-disclosure of Confidential Information. Any addition or

modification of this Agreement must be made in writing and signed by the

parties.

6 Proprietary Rights.

Neither party to this Agreement acquires any intellectual property rights in

any Confidential Information disclosed.

7 Neither party has any obligation under this Agreement to purchase or

otherwise acquire any service or item from the other party. The parties do

not intend that any agency, partnership or joint venture relationship be

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created between them by this agreement, further, nothing in this

agreement will be construed to preclude either party from developing,

using, marketing, licensing, and/or selling any software, hardware or data

processing material developed without reference to the confidential

information that is similar or related to the Confidential Information.

8 Limitation of Liability.

Neither party will be liable for any indirect, incidental, special, punitive, or

consequential damages, or any loss of profits, revenue, data, or data use

arising from breach of this Agreement.

9 Governing Law.

This Agreement is governed by the substantive and procedural laws of

India and the Company and M/s …….. agree to submit to the exclusive

jurisdiction of, and venue in, the courts in New Delhi in any dispute arising

out of or relating to this Agreement.

10 General

The Recipient will:

1) comply with all applicable export and import laws and regulations,

including associated embargo and sanction regulations, and

2) unless authorized by applicable governmental license or regulation, not

directly or indirectly export or re-export any technical information or

software subject to this Agreement (including direct products of such

technical information or software) to any prohibited destination or country

(including release to nationals, wherever they may be located, of any

prohibited country) as specified in such applicable export regulations. This

paragraph will survive the termination or expiration of this Agreement and

the confidentiality period above and will remain in effect until fulfilled.

Either of us may terminate this Agreement by providing one month‟s

written notice to the other. Any terms of this Agreement which by their

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nature extend beyond its termination remain in effect until fulfilled, and

apply to respective successors and assignees.

11 Entire Agreement

This Agreement sets forth the entire agreement with respect to the

Confidential Information disclosed hereunder and supersedes all prior or

contemporaneous agreements concerning such Confidential Information,

whether written or oral.

All additions or modifications to this Agreement must be made in writing

and must be signed by authorized representatives of both parties. If any

term of this Agreement is found to be invalid or unenforceable, the

remaining provisions will remain effective.

Company :- Indian Patent Office


__________________


_________________

Name:-

____________________________

Name:-

____________________________

Title:-

_____________________________

Title: -

_____________________________

Dated :-___________________________ Dated :- _________________________

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35. Annexure-XI

Existing Infrastructure Setup at IPO, Delhi

Details of the Hardware and Software deployed at IPO, Delhi areas under:

Sr. No. Item Details Quantity

Hardware

1.

Blade Server with two numbers of 8 core processor with SPEC rating in the

range of 441 to 460. SAS controller with RAID 0 & 1 support 2 X 300 GB hot

swap SAS HDD, 256GB ECC DDR-III

16

2. EMC Storage–SAS 30TB Raw

3. EMC Storage–NLSAS 60TB Raw

4. EMC Storage–SSD 2TB

5. EMC Virtual Tape Library with Networker Licences 45TB Raw

6. CISCO UCS Fiber interconnect 2

7. CISCO Blade servers with (16 core with 256 GB RAM) 16

8. Blade Enclosure 2

9. 24 ports FCOEL2 manageable switch 2

Software

1. Windows Server 2019 Standard Version 6

2. Red Hat Web Portal Application–Version2.0/Portal Linux Server 5

3. Oracle Database Web Portal Application–Version2.0/Portal Edition 18

4. Oracle Database Web Portal Application–Version2.0/Portal Support 18

5. Oracle Database Software Update 18

6. Partitioning Software 18

7. Partitioning Support 18

8. Partitioning Update 18

9. Real Application Cluster 18

10. Real Application Cluster Support 18

11. Real Application Cluster Update 18

12. Diagnostic Pack 18

13. Diagnostic Pack Support 18

14. Diagnostic Pack Update 18

15. Tuning Pack 18

16. Tuning Pack Support 18

17. Diagnostic Pack Update 18

18. MSSQL Server2012 16

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36. Annexure-XII

Format for Financial Bid

(To be filled only in the excel sheet provided on the E-

procurement portal)

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