NorthWestern Financial Review

www.NorthWesternFinancialReview.com

More information, more opinions, more often.

North•WesterNFINANCIAL REVIEW

April 1-14, 2012 • Vol. 197, No. 7

ICBA Convenes in Nashville

Is cash really going away?

Illinois banks weather tornado

Q&A with the NDBA Chairman

cover.indd 1 3/20/2012 3:30:44 PM

Introducing Toby Aeilts

the difference is

www.eidebai l ly.com | 888.777.2015

Experience the DifferenceMeet Toby Aeilts, the newest member of our financial institutions team! Toby is dedicated to working with financial institutions, with a focus on regulatory advisory services. He is a nationally certified bank examiner with more than 12 years of OCC bank examination experience, and three years of credit management experience with a large financial institution.

Let us put our solutions to work for you—call today to learn more.

4.01.2012 [the financial review] 3

People on the Move, p. 17For the Record, p. 18

Illinois Bank List, Part 2 of 4, p. 19Business Marketplace, p. 21

National News, p. 22

COLUMNS

4 Straight Talk Bankerswhofigureouthowtoservecustomerswithtechnology andahumantouchwillhaveanunbeatablecompetitiveedge.

By Tom Bengtson

5 Web Watch Thecashlesssocietymaybeheresoonerthanyouthink. Plus,customerstweetabouthowtheywouldspendanextra$60.

By Justin Dullum

18 Interview VauneCripeischairmanoftheNorthDakotaBankers Association. She visits with NorthWestern Financial Reviewabout bankingamidsttheoilboominwesternNorthDakota.

By Matt Doffing

FEATURE

6 ICBA Convention Coverage SpeakersattheannualICBAmeetingtoldbankersinNashville thattheyhavewhatpeoplewant—passionandahumantouch. Ourcoveragealsoincludesanindustryconditionsupdate, plusotherobservationsinourconventionnotebook.

By Tom Bengtson

DEPARTMENTSChronicles: Colorado bank boosts

earnings with failed bank purchase, p. 14

•Bankersreportrising interest in health savings accounts, p. 14

•Illinoisbankssurvive Harrisburg tornado, p. 16

CONTENTS

Index of Companies, Organizations Page

[April 1-14, 2012]

Published by NFR Communications Inc. 7400 Metro Blvd., Suite 217 • Minneapolis, Minnesota 55439

Tel (952) 835-2275 • Fax (952) 835-2295 www.NorthWesternFinancialReview.com

“All goes well for those gracious in lending...”

North•WesterNFINANCIAL REVIEW

For subscription information see: www.NorthWesternFinancialReview.com

ISSN: 1042-1254

Editorial StaffPublisher/Editor Tom Bengtson [email protected] Writer MattDoffing [email protected] Contributors: Justin Dullum, Liz WheelerProduction and Design: Traditions Communications LLCAdvertising Information Tom Bengtson [email protected]/Classifieds Laurie Feltault [email protected] (952) 835-2275

NorthWestern Financial Review, USPS 025-371, is published 23 times a year (twice a month with combined issue in January) by NFR Communications, Inc., 7400 Metro Blvd., Suite 217, Minneapolis, MN 55439. Telephone (952) 835-2275. Periodicals postage at Minneapolis, MN andadditionalmailingoffices.SUBSCRIP-TION RATES: United States, 1 year $99.00; Canada, 1 year $109.00; single copies $5.00. Absolutely no refunds for early subscription cancellation. North-Western Financial Review does not as-sume responsibility for the writing or state-ments of others not directly connected with this publication. REPRINTS: All contents of this magazine are copyrighted 2012 by NFR Communications, Inc., all rights reserved. Reproduction or use of editorial or graphic content, without permission, is strictly prohibited. POSTMASTER: Send address changes to NorthWestern Financial Review, 7400 Metro Blvd., No. 217, Minneapolis, MN 55439. Reprints of all articles appearing in this magazine are available from NFR Communications, Inc.

http://twitter.com/BankBeat

April 1-14, 2012 Vol. 197, No. 7

Altura State Bank, Altura, Minn. .............................................. 12 American Bank Center, Dickinson, N.D. ................................. 18 American Bankers Association ............................................ 8,22 Apple River State Bank, Scales Mound, Ill. ............................ 13 Bank of Mead, Neb. ................................................................ 13 Banterra Bank, Eldorado, Ill. ................................................... 16 Citizens State Bank, Friend, Neb. .......................................... 13 Conference of State Bank Supervisors .................................. 12 Consumer Financial Protection Bureau .................................... 8 CorTrust Bank, Sioux Falls, S.D. ............................................ 13 Farmers & Merchants State Bank, Scotland, S.D. ................. 13 Farmers State Bank, Hartland, Minn. ..................................... 10 FDIC ..................................................................... 8,13,14,18,22 Federal Reserve ........................................................... 10,12,22 Federation Bank, Washington, Iowa ....................................... 10 First Citizens National Bank, Mason City, Iowa ...................... 12 First Comm. Bank Lester Prairie/Silver Lake, Minn. .......... 10,12 First National Bank of Farragut, Shenandoah, Iowa ............... 10 First National Bank, Henning, Minn. ....................................... 10 First National Bank, Saint Peter, Minn. ................................... 17 First State Bank Southwest, Worthington, Minn. .................... 10 Flatirons Bank, Boulder, Colo. ................................................ 12 Glenwood State Bank, Glenwood, Minn. ................................ 13 Grand Rapids State Bank, Grand Rapids, Minn. .................... 13 Independent Bank, Richland, Mich. ........................................ 17 Independent Community Bankers of America ................ 6,12,22 Independent Community Bankers of Minnesota ..................... 12 Indiana Bankers Association .................................................. 17 Iowa State Bank, Hull, Iowa .................................................... 10 Iowa Trust and Savings Bank, Emmetsburg, Iowa ................. 10 Legence Bank, Harrisburg, Ill. ................................................ 16 Midwest Heritage Bank, West Des Moines, Iowa ................... 17 New City Bank, Chicago ......................................................... 22 North Dakota Bankers Association ......................................... 18 Northeast Bank, Minneapolis .................................................. 17 Office of the Comptroller of the Currency ............................... 12 Peoples National Bank, Mt. Vernon, Ill. .................................. 16 Pinnacle Bank, Elkhorn, Neb. ................................................. 13 Points West Community Bank, Julesburg, Colo. .................... 14 Prior Lake State Bank, Prior Lake, Minn. ............................... 10 Security State Bank, Gowrie, Iowa ......................................... 10 Shazam, Johnston, Iowa ........................................................ 13 Signature Bank, Windsor, Colo. .............................................. 14 State Bank of Newman Grove, Neb. ........................................ 6 TIB-The Independent BankersBank, Dallas ........................... 17 UMB Financial Corp., Kansas City, Mo................................... 14 United Bankers’ Bank, Bloomington, Minn. ............................ 13 Wahoo State Bank, Wahoo, Neb. ........................................... 13 Wells Fargo & Company, San Francisco ................................ 14 Wintrust Financial Corp., Lake Forest, Ill. ................................. 5

ON THE COVERFeatured on the cover, clockwise from top left, are:•TomBass(left)andJeffWallaceofWyomingBank&Trust,Cheyenne,acceptanICBAhonorforoutstanding community service. •FormerICBAChairmenO.JayTomson(left),FirstCitizensNationalBank,MasonCity,Iowa,andTomOlson, Lisco State Bank, Lisco, Neb.•ICBATreasurerJackHartings,PeoplesBankCo.,Coldwater,Ohio,announcesthatConnieWeinmanofUnited Bankers’ Bank, Bloomington, Minn., has won a diamond pendant in a convention drawing. •Atareceptionare,fromleft:GaryWestra,andLeroyVanKekerix,IowaStateBank,Hull,andBarbandGregRaymo,FirstStateBankSouthwest,Worthington,Minn.•2012-13ICBAChairmanJeffGerhart,StateBankofNewmanGrove,Neb.

contents.indd 3 3/21/2012 11:20:00 AM

4 [the financial review] 4.01.2012

[straight talk]

By Tom Bengtson, Publisher

How well do you know your competition? I don’t mean the credit union down the street or the bank across town, I mean one of these: Manilla.com; Mint.com; Pageonce.com; Serve.com; Boku.com; Zong.com; Prosper.com; Kabbage.com or Squareup.com.

If you haven’t heard of any of these services, I encourage you to go to your computer right now and visit each site. These are internet services that help consumers make payments, keep track of their money and even make them a loan. This is the competition, especially for those Gen Y folks who are unlikely to ever set foot in a brick and mortar financial institution. For them, a smartphone is not an accessory or luxury, but an essential tool for functioning in daily life. Years ago when a bank was about to set up shop, it looked for the busiest street corner in town and built a branch

there. Today, the busiest commercial intersection is in the palm of your customer’s hand.

Like most of you holding this magazine in your hands, I am a paper-based guy who has to work at “embracing technology.” Publishing is somewhat like banking in that it is an industry that has been completely transformed by technol-ogy. I understand that getting comfortable with technology is not merely a personal challenge but a mandate for long-term survival.

While I love history, I am energized by the notion that the future will not look like the past. I can see that technology will make it possible for small companies like mine to serve more people, more effectively. And the more effective we are serving you, the more effective you will be serving your customers – those business owners, entre-preneurs and managers who are creating jobs, putting people to work and otherwise making a great future for our country.

Participants in last month’s ICBA conven-tion in Nashville heard a lot about the impor-tance of passion. In order to overcome all the hurdles posed by new technology and changing customer demands, bankers and business owners

are going to have to have a lot of passion – passion for the customer, pas-sion for the business and passion for success. It is important to remember that technology will never replace the caring proprietor. While customers want the convenience of service delivered through their cell phone, they still want a human touch.

Technology by itself will not be enough to win over the next genera-tion of customers. It takes a human touch to build lasting relationships, which has been a community bank specialty since long before anyone ever heard of a computer. v

Competitive edge

straight talk.indd 4 3/20/2012 3:35:47 PM


[web watch]

By Justin Dullum

Are banks ready to give up cash?Following the explosion of phone apps

that facilitate financial transactions at the retail and person-to-person level, there has been a swell of media interest in the idea of a cashless society. While not a new concept, a country without coins was once the fodder of science fiction. Today, with banks of all sizes rolling out apps, the cash-free fantasy is be-coming a real possibility.

Author David Wol-man makes a comprehensive case against currency in his book “The End of Money: Counterfeiters, Preachers, Te-chies, Dream-ers—and the Coming Cash-less Society.” Wolman, who detests cash, admits it is still convenient in specific instances. Still, he’s confident cash will one day be obsolete and banks have little reason to fight the trend.

“What I’ve found in my reporting is that banks don’t like cash,” Wolman said. “It’s very expensive and that’s true for all businesses. Some denominations cost more to make and transport than the declared value on their face.”

The expense doesn’t stop after two guards in an armored truck make a de-livery. Banks pay to protect the bills, and employees are on the front lines. “There’s a union of bank employees in Sweden lob-bying their government to get rid of cash entirely because it’s dangerous,” Wolman said. “Sweden has a cultural affection for its cash like every other country but it also has a high number of robberies and the employees are sick of it. In the United States, we have thousands of bank robber-ies a year. Think of what that costs and I’m not even talking about the amount of cash stolen. The expense and liabilities extend far beyond that.”

With banks leading the mobile charge, Wolman believes this technology could very well be the beginning of the end for cash.

“I’ve heard it said that if you’re not

talking about mobile, no one wants to talk to you,” he said. “That’s punchy corporate speak but I sort of buy it. Mobile bank-ing is incredibly hot right now. In casual conversation about the twilight of cash, I’ll hear people say, ‘I can take a picture of a check with my phone, send it to the bank, and they’ll cash it.’ Right now these apps

are sort of window dressing. But they have cap-tured the imagina-tion of people who don’t normally think about financial transac-tions, and they aren’t going away.”

Wolman’s makes a case that cold cash is least important to the most affluent and geographically connected people. If crimi-nal activity is taken out of the big picture, people in poorer urban areas and remote rural areas rely the most on cash, and the emergence of a system that enables these people to easily facilitate small transac-tions will truly put a dent in the armored truck.

Until that day comes, banks will keep the cash flowing to appease a dwindling sector of customers, said veteran bank consultant Noel Busch. There is a distinct resistance to cashless transactions in some areas, where a widely accepted alternative to cash remains a tough sell, he said.

“There is no doubt that a cashless society is developing,” Busch said. “I’m constantly flabbergasted at the resistance to the technology by small businesses in some areas. Frankly, there is an underlying fear. When the technology goes down, their business goes down. The technology isn’t trusted yet. Many small merchants rely upon an up-front fee for service, pay for your product, C.O.D., cash on the bar-rel. This is probably a small faction of the economy but these are the hardest places to install technology.” v

TwiTTer wATch: Bank has a hit with online giveaway

In the Twittersphere, com-munity banks are learning how to leverage an old standby: the giveaway. What was once an ana-log raffle has become a powerful tool of communication that offers banks an opportunity to interact with customers in a personal way.

Take Wintrust Financial Corporation, Lake Forest, Ill. Late in 2011, the $12.4 billion holding company launched a website — my60bucks.com — along with a twitter account with the same name. Wintrust’s 15 subsidiary bank brands joined in, each tweeting their followers to enter the contest by submitting what they’d do with an extra $60. Each submission was posted on the website, and people could vote for their favorite uses of the cash. Sixty winners were to be chosen by vote rank. Nearly 1,000 sub-missions were received.

What sets this apart from the contests of yore are the personal stories expressed in the submis-sions.

One reads: “I would take the $60 and use it to purchase food and then invite several service men from Great Lakes Naval Training Center over to enjoy a warm cooked meal around the holidays.”

Another: “Sixty dollars seems like a little to some people, but we have been saving to take our grandchildren to Disney World...we would like to splurge on them.”

Another: “Fill up my gas tank! That would allow me to visit another child waiting in foster care to be adopted.” v

web watch.indd 5 3/21/2012 11:19:49 AM


ICBA Convention Coverage

While consultants and regulators talked about the challenges community bankers face, a market-ing expert from a motorcycle company told them they have exactly what everyone wants – passion and a human touch. although the regulatory burden is greater than ever, loan demand is weak and new capital is hard to come by, community banking will survive – no, make that thrive – because it meets a fundamental need people have for acknowledgement, affirmation, and personal connection. More than 3,000 people basked in that message for four days at the gaylord opryland resort & convention cen-ter in nashville, tenn., last month under the auspices of the independent community Bankers of america annual convention.

“in a world that is devoid of passion, passion stands out,” said ken schmidt, the marketing genius behind the success of harley davidson. he told community bankers they offer the high-touch service that everyone craves. almost four years after the financial crisis of 2008, this is the community bankers’ moment, he said. “any time fear enters a market, people flock to the smaller players,” he said.

showing a picture of a heavily tattooed man, schmidt said people crave attention. “they are saying, ‘react to me!’ People want to be validated, acknowledged,” schmidt explained. a business model based on customer relation-ships instead of merely transactions will succeed in this environment, he said.

other speakers during the March 11-14 meeting af-firmed schmidt’s message. david kemp, president of Bankers Management inc., reminded a breakout session audience to “focus on the customer.” he said it is easy for directors and managers to put all their attention on com-pliance issues. “don’t forget your mission,” he stressed.

kevin Blair, another breakout session speaker, gave examples of banks that were going far beyond normal to connect with their customers. one bank, located in ger-many, actually serves beer and food to its customers while they bank, he said. the question, he said, is “how will you

stay relevant?” The best bankers will figure out how to use the technology that gen Y customers want and still make a human connection.

Passionate leadershipcamden Fine, icBa president and ceo, channeled

his own passion into his annual message from the general session stage where he declared: “as long as this country produces entre-preneurial men and women with a will to succeed there will always be community banks.”

the Missouri-born former banker said icBa “recognizes that we have two very different business models within the banking sector. the relationship-based model favored by Main street banks, and the transaction-based model favored by most Wall Street firms. One model is based on each individual customer,

the other on mass production.”and there is no question about which model the icBa

represents. “it was community banks that rebuilt the nation after the devastation of the civil War,” Fine said. “it was community banks that made vigorous western expansion possible. it was community banks that kept much of the nation going in the great depression, just as you did during

Camden Fine

Community bankershave what customers want

the right Striking

Chord

2012-13 ICBA Chairman Jeff Gerhart, State Bank of Newman Grove, Neb., makes music with the band at the Nebraska reception.

By Tom Bengtson

feature.indd 6 3/20/2012 3:36:17 PM


Right chord, Continued on page 8

this most recent crisis…“We make getting big possible

because it takes Main Street to create a Wall Street. Without com-munity banks to take a chance on incubator companies, single-owner start-ups, small businesses, and dreamers, there are no small busi-nesses to grow into huge companies,” Fine declared.

Salvatore Mar-ranca, president/CEO of Cattarau-gus County Bank, Little Valley, N.Y., told bankers he poured passion into his 2011-12 ICBA chairmanship, which came to a close at the convention. “Use your zeal, your conviction, your determination, by deed and by action to insure the future of your destiny,” he said. “Be an achiever, not a spectator. Passion is the fuel for the will, your persever-ance, your strength are needed now. Your bank size or charter doesn’t matter, commercial bank, thrift, mutual bank, does not matter. We are Main Street community bankers. Passion does change and drive you beyond normal endurance. Promote and protect our honorable profession. I admit my passion exceeds my skills but fire in my heart makes the impos-sible possible.”

Jeff Gerhart, the Nebraska banker ICBA named its chairman for 2012-13, picked up where Marranca left off. “Destiny is not a matter of chance,” he said. “Destiny is a matter of choice.” Gerhart, president and CEO of the State Bank of Newman Grove, urged bankers to make industry stewardship their destiny.

“At the end of the day, what we do each day will define our legacy, and our legacy depends upon steward-ship… Community bankers are good stewards. We work hard to make sure the communities we serve are well taken care of,” Gerhart said.

Sal Marranca

feature.indd 7 3/20/2012 3:36:27 PM


Right chord, Continued from page 7

Right chord, Continued on page 10


M&A expert summarizes industry conditionsThomas Mecredy of Vining Sparks, the commu-

nity bank advisory group, offered the follow obser-vations about the industry landscape. He spoke at an ICBA convention breakout session:

• Industry earnings are beginning to recover from a low point in the cycle, as credit loss provisioning is beginning to decrease and lending activity is be-ginning to improve. However, reduced fee income, increased costs of doing business and narrow margins will hamper any significant improvement for many community banks.

• Regulators, rating agencies, analysts and investors still do not have the necessary balance sheet and earnings clarity to bring the sector “out of the penalty box” and accurately identify “core earn-ings.”

• Credit quality remains the largest question mark for 2012 earnings.

• With uncertain earnings, and in certain regions of the U.S., asset quality concerns, industry stake-holders still point to two primary drivers of bank valuations: asset quality and capital.

• The landscape has changed since 5-6-10 percent were the capital standards — effective mini-mums seem to be 8-9-12 percent for most banks.

• M&A activity will begin to increase in 2012 from the previous three historically quiet years and valu-ations will begin to improve for healthy and profit-able community banks.

Mecredy predicted that another 50 to 75 banks will fail each year for the next two to three years. At the end of 2011, he noted, more than 400 banks across the country had a Texas ratio higher than 100 percent. Furthermore, he said approximately 10 percent of the banks are operating under a severe enforcement action. The majority of failure candidates, he said, are banks will less than $250 million in assets.

Bank performance tracks the economy, which is largely a function of the employment situation and the real estate markets, he said. The economy will remain “fragile” through 2012, he said, and although bank performance is likely to remain weak, it is improving.

Mecredy said that two years ago, he would have described the industry as though “the glass were half empty, today it is half full.” Although it is difficult for banks with less than $750 million to attract new capital, he said “those banks with plenty of capital will be the survivors.”

Regulators weigh inEven the regulators said they see

the community banking sector as something special, something worth protecting and preserving. “When the world went mad all around us, you did not stray from your traditional mod-el of steadfast customer service and concern for long-term rela-tionships,” said Richard Cor-dray, the direc-tor of the Con-sumer Financial Protection Bureau.

Saying that community banking did not cause the financial crisis,

Cordray said: “Our job is to protect all those who serve consumers well in the financial marketplace. You are the ones who do that best.

“Hundreds of millions of Ameri-cans depend on you every day,” Cordray said. “They place their trust in you and they know that you have earned their trust. This is about far more than mere economics. It is about human beings depending on one an-other. When people entrust you with their money, they are entrusting you with their hopes for the future, with the claim they are staking to the great American dream.”

Martin Gruenberg, the acting chair-man of the Federal Deposit Insurance Corporation, repeated a fact he shared at the American Bankers Association convention last October, which illus-trates the impact community banks have on the economy. “Community

banks play a crucial role in the financial system of the United States,” he said. “Community banks with assets of less than $1 billion account for a little more than 10 percent of the banking assets in our country but pro-vide nearly 40 percent of all the small loans that insured fi-nancial institu-tions make to businesses and farms.

“Given the labor-intensive, highly-customized nature of many small business loans, it is not clear that large institutions would easily fill that critical credit need if community

Richard Cordray

Martin Gruenberg

feature.indd 8 3/20/2012 3:36:52 PM

Real people,real helpful!“Bankers’ Bank client support is consistently outstanding in all areas, a rare find with many businesses today. Helpful, knowledgeable staff are always just a phone call or email away. They’re an excellent resource for Valley Bank’s correspondent banking needs. We value our long-standing relationship with Bankers’ Bank and look forward to continuing this partnership.”

Christine McGlynnVice President - OperationsValley BankEldridge, IA

Pictured front to back are customer account reps

Peggy, Linda, Laura, and Kevin, who combined have 25 years of experience with Bankers’ Bank.

Kim Foell • Storm Lake, IA • 515.238.2100

Scott Krieger • Eau Claire, WI • 715.271.0937

Marlene Luther • Springfield, IL • 618.381.8648

Jeff Niesen • Madison, WI • 608.577.8081

Rob Shetter • Sterling, IL • 815.441.2656

Jeanne Speas • Waterloo, IA • 515.238.5975

Mark Wade • Carmel, IN • 317.523.4342 800.388.5550 • www.BankersBankUSA.com

Madison, WI | Chicago, IL | Des Moines, IA | Indianapolis, IN | Springfield, IL


banks were not there.”John Walsh, acting comptroller of

the currency, also stressed the key role community banks play. “We at the OCC believe it’s vital to our financial system that community institutions not only survive, but that they grow and thrive,” he said. Walsh said the OCC devotes “significant resources”

to the community bank sector. He said, for example, the agency con-ducted more than 50 outreach ses-sions across the country in 2011 to community bankers. The ses-sions are in addi-tion to teleconfer-ences, workshops

and other industry interactions the OCC regularly engages, he said.

Federal Reserve Board Chairman

Ben Bernanke also validated the community bank business model. Although unable to attend the con-vention due to the timing of a Federal Open Market Committee meeting, he sent along a videotaped message in which he praised community bankers.

“Community banks remain a criti-cal component of our financial system and our economy,” Bernanke said. “They help keep their local economies vibrant and growing by taking on and managing the risks of local lending, which larger banks may be unwilling or unable to do. They often respond with greater agility to lending re-quests than their national competitors because of their detailed knowledge of the needs of their customers and their close ties to the communities they serve.”

Schmidt, the Harley Davidson mar-keting executive, urged the bankers to make the most of their distinctive qualities. He warned against mes-sages which make a bank sound like

every other player in the market. “When everyone is saying the same thing, people stop listening,” he said.

While many banks advertise with interest rate claims and other finan-cial information, Schmidt advised bankers to drop the ration appeals. He said the vast majority of people make decisions based on emotion rather than reason so emotional appeals are much more effective in marketing. Harley Davidson appeals to emotion, he said, which is why it can sell a mo-torcycle for $24,000 that is mechani-cally indiscernible from competitor models that sell for $8,000.

Schmidt said that commercial businesses generally do a good job of moving customers along efficiently, but he said humanity has been sac-rificed. He said people feel ignored and they have turned to Facebook in a desperate attempt to get noticed. Community bankers, he said, offer the service model that people crave more than ever. v

Right chord, Continued from page 8

John Walsh


At the Midwest states reception, Jim Espeland, First National Bank, Henning, Minn., and Nancy Skophammer, Farmers State Bank, Hart-land, Minn.

Iowa bankers enjoying the reception, from left, are: Kris Ausborn, Iowa Trust and Savings Bank, Emmetsburg; Kurt Henstorf, First National Bank of Farragut, Shenandoah; Steve Lane, Security State Bank, Gow-rie, and Dale Torpey, Federation Bank, Washington.

Visiting, from left, are: Gary Westra, Iowa State Bank, Hull; Leroy Van Kekerix, Iowa State Bank, Hull; and Barb and Greg Raymo, First State Bank Southwest, Worthington, Minn.

At the Midwest states reception, from left, are: Matt Schuldt, First Community Bank Lester Prairie, Minn.; Bob Barsness, Prior Lake State Bank, Prior Lake, Minn., and Tom Lynch, ECI, Minneapolis.

feature.indd 10 3/20/2012 3:37:22 PM

UNLOCK OPPORTUNITY

WITH ATURNKEYCARD

PROGRAM

NEW CUSTOMERAND INCOME

Your customers expectcredit cards, merchant

programs, and gift andtravel cards throughyour bank. So why

not give them what theywant and retain those best

customers, all while limiting yourexposure to risk and added costs?

Check out these turnkey card programs

from United Bankers' Bank(UBB) and the Independent

Community Bankers of America(ICBA), two organizations

dedicated to the success ofcommunity banking:

Merchant ProgramTargeted payment solutions help local businesses grow while you control discounts and fees.

Retail Visa PlatinumCompetitively priced

hometown credit enhancescustomer loyalty and

encourages local spending.

Gift and Travel CardsAttract new customers andgenerate added fee income with the hottest new cardproducts on the market.

Business VisaConvenience, cost savings

and generous creditexclusively for smallbusiness owners.

Unlock Opportunity at Your BankWe’ve helped community banks create opportunity

and secure a strong foothold in the payment market with successful bankcard programs for more than

20 years. For a detailed description of card options,marketing support and protections, contact us now,

and we’ll get you started today.

America’s First bankers' bank founded to ensure Your Success

800.762.8140 or www.ubb.com

United Bankers’ Bank | 1650 West 82nd Street | Suite 1500 | Bloomington, MN 55431952.881.5800 • 800.752.8140 • www.ubb.com | Member FDIC

ubb NFR CC AD 0311 3/18/11 10:17 AM Page 1


OCC uses stage to advocate for its interestsDuring his general session presentation at the ICBA

convention, Acting Comptroller John Walsh defended his

agency against the notion that state banking departments

understand smaller banks better than they do, and against

a congressional effort to create an additional appeals pro-

cess for exams.

Walsh promoted the value of the national charter, saying

the OCC offers “local perspective, national expertise.” He

said the agency has more than 60 offices around the coun-

try, where local OCC officials have “full decision-making

authority for satisfactorily rated institutions.” Furthermore,

he said “there are a number of states in which we have

more offices and examiners than the state banking agency,

and we know the towns and markets as well as anyone.”

Walsh also acknowledged an industry effort to support

legislation which would create an independent appeals pro-

cess for bank exams. While not directly stating he opposes

the legislation, Walsh went into depth describing the OCC’s

own ombudsman program, which he touted as a “fair and

independent review of supervisory determinations.” He also

said the OCC has mechanisms in place to guard against

retaliation by examiners who go back to a bank after it has

filed an appeal.

Columnist George Will talks politicsWashington Post Columnist George F. Will spoke to

bankers at the ICBA convention. Among the points he

made during an hour-long presentation:

Regarding the upcoming presidential election, he noted

that President Obama won in 2008 with only 53 percent of

the vote, just enough to beat a weak Republican candidate

with an implausible vice president in the midst of the finan-

cial meltdown.

If President Obama this November wins the same states

presidential candidate John Kerry won in 2004, plus

Florida, he will achieve 270 electoral votes and win the

election.

President Obama currently has

a 42 percent job approval rating. No

presidential incumbent has won who

has had an approval rating lower than

48 percent.

Regarding the economy, he said

one in seven people in the U.S. labor

force currently works for the govern-

ment; that’s twice as many people

who work in manufacturing.

Will noted that about 50 percent

of Americans pay no income tax and

that another 10 percent only pay 5 percent of their income

or less in income taxes. He called it a “moral hazard” that a

majority of people have essentially no stake in the size of

government because they are not paying for it.

Views on interchange fees, CU business lending capDuring a convention press conference, ICBA President

and CEO Camden Fine was asked about two legislative

issues. When asked about initiating legislative efforts to lift

the interchange cap implemented by the Durbin amend-

ment, he said mandated studies to be conducted by the

Federal Reserve will be helpful. He said the Dodd-Frank

Act requires the Fed to study the impact of the cap on

community banks one year and 18 months after implemen-

George Will

ICBA Convention Notebook

Visiting at the Midwest states reception, from left, are: Marshall MacKay, Independent Community Bankers of Minnesota; Jim Kramer, Altura State Bank, Altura, Minn., and Douglas Jilek, First Community Bank, Silver Lake, Minn.

At the Nebraska reception, from left, are: O.J. Tomson, First Citizens Na-tional Bank, Mason City, Iowa; Kyle Heckman, Flatirons Bank, Boulder, Colo.; Kent Jones, Flatirons Bank, Boulder, and Neil Milner, Conference of State Bank Supervisors.

feature.indd 12 3/20/2012 3:37:33 PM


tation. “With that information, we can go to Congress and

have ammunition to show this doesn’t work, and that is

when we will fix it,” he said.

Asked about efforts by credit unions to get Congress to

increase the business lending cap on their industry, Fine

said ICBA will fight hard against lifting the cap. He said

lawmakers are beginning to see they would be “shooting

themselves in the foot” if they lift the cap. Fine said that if

the cap was lifted some business customers would move

their loans to tax exempt credit unions from tax paying

banks. “Why would you do that at a time when Washington

is starved for revenue?” Fine asked.

Impact of formula change significantWhen recounting recent accomplishments, ICBA leader-

ship often mentioned its advocacy for the asset-based

deposit insurance premium formula, which ultimately was

incorporated in the Dodd-Frank Act. Cam Fine noted it is

the first time in the history of the FDIC that the formula was

changed. Fine said community banks are saving $1.5 bil-

lion annually as a result of the change.

Jeff Gerhart explained during a press conference that

his FDIC insurance premium bill will be $17,000 this year

compared to $37,000 last year.

ICBA leaders trace roots to NashvilleFine told reporters convention attendance — at 3,100

— was the second-highest since 1988. Only the 2006

convention boasts higher attendance. About a third of the

total attendees to the 2012 convention were bankers. The

last time the convention was in Nashville was 1953.

Fine and 2012-13 Chairman Jeff Gerhart met at the

Opryland Hotel in Nashville in 1984 when both joined an

association education committee. “We were both in our

early thirties,” explained Fine. “We looked around the room

and saw a room full of old men. We thought: ‘we are in the

land of dinosaurs.’”

PAC funds raisedThe Shazam-sponsored fundraiser on March 13 raised

$471,081.26 for the ICBA PAC.

Prize winners in the regionLots of prize winners at the convention hail from the

Midwest. Winning an iPad was Gregory Hohl, president

and chairman of Wahoo State Bank, Wahoo, Neb. Win-

ning a set of golf clubs was Eric Einsweiler, a director with

Apple River State Bank in Scales Mound, Ill. Peter Nelson,

chairman of the Glen-

wood State Bank,

Glenwood, Minn.,

won free registration

and lodging to next

year’s IBCA conven-

tion in Las Vegas;

and Connie Wein-man of United Bank-

ers’ Bank, Bloom-

ington, Minn., won a

diamond pendant. vICBA At-Large State Director Noah Wilcox, Grand Rapids State Bank, Grand Rapids, Minn., receives recognition for his service to the ICBA Board of Directors.

At Nebraska reception, from left, are: Kathi and Mark Hesser, Pinnacle Bank, Elkhorn; Dalene and Scott Selko, Bank of Mead, Neb., and Bill and Marlys Voss, Citizens State Bank, Friend.

Enjoying the meetings, from left, are: ICBA 2011-12 Chairman Sal Mar-ranca; Dick Behl, Farmers & Merchants State Bank, Scotland, S.D.; and Jack Hopkins, CorTrust Bank, Sioux Falls, S.D.

feature.indd 13 3/20/2012 3:37:44 PM


A thrifty purchase added the proverbial icing on the cake to 2011 for Points West Community Bank of Julesburg, Colo. Last July, Points West purchased Signature Bank, Windsor, Colo., from the FDIC. The purchase brought the bank two branches, $66.7 million in assets and $64.5 million in deposits. Catapulted by the additional loan volume, the bank’s net income for 2011 jumped $2.4 million over the previous year. Its return on equity more than doubled from a year earlier, ending 2011 at 25.6 percent. The American Banker newspaper recently included Points West Community Bank among its list of top 25 banks based on ROA of 4.15 percent in the third quarter of 2011.

Points West purchased the bank without a loss share agreement. “Size and reporting requirements were two considerations but mainly I felt that you pay less without a loss-share. If you expect the FDIC to guarantee 80 percent, you can expect to pay for the guarantee. We wanted to get a better bargain,” said Tom Olson, president of the now $197 million bank.

Failed bank purchase gives Colorado bank earnings boost Signature Bank was small enough

that Points West’s management was able to sort through the majority of the failed bank’s assets. Their review made them confident a loss-share agreement was not necessary. Now, the bank has seen considerable re-turns because it has not had to allo-cate funds for loan losses. “We would need to see some real deterioration to have losses,” he said. “We expect to keep the extraordinary income from the new volume and not fund short-falls down the road.”

The purchase brought new loans to Points West but did not add significant operational cost. “We were able to take on those assets without add-ing too much overhead,” Olson said. The bank had to bring in additional loan officers but, for the most part, already had the staff to support the new volume.

The branch buildings and other assets came at a discount, with even lower costs expected for 2012. “We purchased the buildings at current appraised values, which were very low, and continued using the exist-

ing assets of the bank,” Olson said. Points West has moved the old bank’s data onto its data processing system. “We are going to see some increased efficiency this year because we won’t have to pay two bills [for data process-ing],” he said.

Last year would have been a good year without the purchase, Olson said. “The new assets were the icing on the cake,” he said. The bank has a large presence in eastern Colorado which is agricultural country. The current prosperity for the agricultural industry has served Points West well. “Even though the margins are low, we haven’t had to fund loan loss re-serves,” he said.

Olson expects 2012 to be a strong year. The bank has dealt with asset quality issues at their Windsor and Wellington branches connected with the commercial real estate market. “We had to get rid of some non-per-forming assets and now have those branches performing as they should,” he said.

By Matt Doffing

[chronicle]

Despite a changing landscape in the health insurance benefits arena, the region’s largest banks are report-ing growth in their health savings accounts. Wells Fargo & Company, San Francisco, reported on March 7 that it added more than 100,000 new health savings accounts in 2011, representing year-over-year growth of 38 percent. On March 15, UMB Financial Corporation, Kansas City, Mo., reported HSA account balances grew 36.1 percent in 2011 to surpass $400 million. The number of HSAs at the company stood at about 220,000 at year-end 2011.

Account-based health plans have surpassed $12.4 billion in assets in more than 8.4 million accounts nation-wide, according to the Employee Ben-efit Research Institute. More than 20 percent of employers offering health

Popularity of Health Savings Accounts on the risebenefits now have this plan option, according to Mercer’s annual National Survey of Employer-Sponsored Health Plans.

UMBA Healthcare Services, the UMB Financial subsidiary that man-ages the company’s HSA products, also saw 37.9 percent growth in its debit cards associated with flexible spending accounts, health reimburse-ment arrangements and HSAs. Total accounts reached more than 2.4 mil-lion at year-end.

“We are excited to see the contin-ued adoption and acceptance of con-sumer-directed health care plans by individuals looking to better manage current health care costs while saving for the future,” said Dennis Triplett, CEO of UMB Healthcare Services.

In 2011, UMB Healthcare Services launched three toolkits to help em-

ployers implement and communicate the features of high deductible health plans with HSAs.

“We continue to see an increase in adoption as more of our customers take advantage of the long-term tax and retirement benefits of HSAs,” said Elizabeth Ryan, head of Wells Fargo Health Benefit Services.

More than 320,000 individuals and 10,000 companies use Wells Fargo HSAs. In 2011, Wells Fargo business clients with HSA programs contributed more than 27 percent of total HSA con-tributions to their employees’ accounts, helping those businesses save an esti-mated $10 million in payroll taxes. As the average account balance increased by 10 percent to more than $2,500 (for accounts with a balance), account hold-ers also saved an estimated $90 million in taxes last year. v

chronicles, etc.indd 14 3/20/2012 3:34:35 PM

freedom of choice

Choose an EFT Network Invested in YouWhile some would like community financial institutions to have fewer choices and less control,

SHAZAM believes that community financial institutions must remain in control of their own futures.

SHAZAM is owned and operated by community financial institutions. We understand who you are and what you believe in. We’re here for you, providing the cost-effective technology that makes you more effective.

You do have a choice in EFT networks. Choose the only EFT network invested in your success.

www.shazam.net (800) 537-5427


[chronicle]

A tornado with winds of up to 170 miles per hour hit Harrisburg, Ill., during the early hours of Feb. 29. The tornado ripped a swath 200 yards wide as it passed through the south-ern side of this town of 900 people. All told, the tornado destroyed 104 homes, seriously damaged 50, and damaged another 276 homes in the five-county area of southern Illinois. In Harrisburg, the county seat and commercial center of Saline County, it also claimed seven lives.

While Legence Bank in Har-risburg wasn’t directly hit, its em-ployees were impacted. “Everyone in our community has been affected by the damage of the tornado in one way or another” as well as bank employees, said Shannon Ewald, a supervisor at Legence Bank. “One of our employees’ homes was destroyed and her father passed away due to injuries sustained from the tornado. Another employee’s parent’s home was destroyed.

“Our customers are really shook up over it, as is the entire community. But, it is amazing how everyone is just working on putting everything back together and helping everyone in the community. We will rebuild, and we will become an even stronger commu-nity because of this tragedy,” Ewald said. The bank also is doing what it can to get the word out to the commu-nity about resources available while also accepting donations of funds and supplies. Legence is a $227 million institution chartered in Eldorado, Ill. The bank opened the morning of Feb. 29, although it was without power for a few hours.

Harrisburg has seen “a lot of hor-rific weather in the last three to four years,” said Beth Williams, chief oper-ating officer at Peoples National Bank which has a branch and a separate drive-through facility in Harrisburg. The town experienced an ice storm in 2009, serious flooding in 2011 and 2008 which caused millions of dollars in damage, and now—a tornado in 2012. Peoples National Bank, with

Banks in Harrisburg, Ill., weather another storm

assets of about $884 million, has 18 branches and is headquartered in Mt. Vernon, Ill.

Despite the weather and the power outage, Peoples was open by 10 a.m. on that Feb. 29. “Our banks were not hit by the tornadoes,” Williams said. Even if Peoples had been hit, temporary locations are already un-der contract so the bank could move locations within 48 hours. And despite how the bank and its employees have weathered the weather, Williams said they are always looking to see how they can tweak the disaster recovery plan. “Every time you go through something like that, you’re looking at how you can improve the business continuity plan.”

Banterra Bank, a $1.1 billion institution based in Eldorado, Ill., escaped damage and was open as usual on the day of the tornado. The bank’s Ridgway office had its windows blown out, but they were quickly boarded up.

Business at the area banks hasn’t been impacted, per se, by the tornado, however more work has been created. Another Beth Williams, this one a mortgage consultant at Banterra, has

definitely seen an increase in her daily to-do list. With the receipt of the many insurance claim checks made out to the borrowers and the bank, “we set up an escrow account and we make sure those repairs are done. And we’ve had a lot of those accounts.” So she’s been visiting homes, taking pictures, assessing damage and comparing that to the insurance documents, collecting contracts and doing inspections before disbursing payment all seemingly in hyper-drive. “We’re trying to move the process along in a speedy fashion because the residents want to get back in their homes,” she said.

“People who have lost their hous-es—most of them are going to rebuild. Some may downsize. Kids are older and gone [and they] don’t need that much home anymore. I think it’s a good thing; they’re going to rebuild the town. It’s not going to take long. We’ve had everything but locusts I think—but we had those too,” said Michelle Baker, Harrisburg branch manager at Banterra. “It just makes you stronger, and I’m not even a Harrisburg native. I’ve only been here 30-plus years!”

By Liz Wheeler

Damage from a Feb. 29 tornado was extensive, as shown in the photo above by Donald Pulliam of Legence Bank, Harrisburg, Ill. At left, Illinois Treasurer Dan Rutherford reviews damage with Harrisburg Mayor Eric Gregg, who points out details in the debris. Rutherford oversees a state-sponsored disaster recovery loan program.



Hayek

Scholl Ingle

[people on the move]

w Michael W. Bresnahan has been named president and chief executive officer of First National Bank, Saint Peter, Minn. He took over on March 1, replacing Larry Van Tol, who is retiring.

A St. Peter native, Bresnahan was a frequent visitor at First National Bank Minnesota in his younger years. This was mostly due to his father, John Bresnahan, being a long time member of First National Bank Minnesota’s staff serving for 40 years and retiring as president in 1997.

After graduating from St. Peter High School, Bresnahan went on to obtain a bachelor’s of science degree at Manka-to State University in 1989. From there he worked at several banks in-cluding the former Mid America Bank in Mankato. Prior to coming to First National Bank Minnesota, Bresnahan spent the previous 12 years in senior management at Security State Bank in Hibbing, Minn.

w Lisa Hayek joined Midwest Heri-tage Bank, West Des Moines, Iowa as senior vice president, chief operat-ing officer. Hayek graduated from Iowa State Univer-sity with a degree in business admin-istration, account-ing, and has more than 20 years of experience. Prior to joining Midwest Heritage, she was senior vice presi-dent, chief risk offi-cer at Farmers & Merchants Savings Bank in Iowa City.

w A.J. Harma and Gayle Jenkins have joined Independent Bank’s mort-gage lending team in Richland, Mich.

Harma is a senior mortgage loan officer. His background includes mortgage lending and retail manage-ment. He has a real estate broker’s license and is a life and health insur-ance agent.

Jenkins is a mortgage originator.

w Mike Scholl and Gary Ingle have been promoted to vice president –

ersBank, Dallas. Bass will be respon-sible for Indiana and Michigan. Bass is a native of Indiana and is based in Indianapolis. He is a graduate of Ball State University, Muncie, Ind., with a bachelor’s of science degree in finance.

w The Indiana Bankers Association announced the promotions of Amber R. Van Til to senior vice president-government relations, Dax Denton to vice president-government relations, and Rod Lasley to vice president-products & services.

Van Til is responsible for all state legislative issues concerning Indiana’s banking industry. She has a bachelor’s degree from the University of India-napolis and a law degree from Indiana University School of Law.

Prior to joining IBA in 2008, Denton worked for the Indiana Statewide Association of Rural Electrical Coop-eratives. He is a graduate of Indiana University, Indianapolis.

Prior to joining IBA in 2009, Lasley was a banker for 18 years, serving the last three years as president and CEO of IBA-member North Salem State Bank. Lasley is a graduate of DePauw University, Greencastle, Ind., and of the Graduate School of Banking at the University of Wisconsin-Madison. v

commercial loans at Northeast Bank, Minneapolis.

Four years ago, Scholl was hired as a commercial lender in the bank’s Coon Rapids office. Scholl worked previ-ously at Landmark Community Bank in Ramsey. He is a University of Min-nesota, Duluth graduate with a degree in finance. He is also a graduate of the

RMA Commercial Lending Academy.Ingle joined the bank in 1998. He

has a bachelor’s degree in business administration from the University of Wisconsin- Stout, Menomonee, and he is a graduate of the RMA Commercial Lending Academy.

w Mike Bass has been named vice president/correspondent relations of-ficer for TIB-The Independent Bank-

NorthWestern Financial Review magazine is getting ready for its

popular Rising Stars program. This is your opportunity to honor up-

and-coming colleagues in the banking industry. Nominate a banker

from the Upper Midwest; selections will be featured in our June 15 and

July 1 editions.

Candidates should be younger than 45 years old but have at least 10

years of experience in banking. Candidates should have proven ability

as an outstanding banker, possess a significant record of community

service and be poised to make major contributions to the bank and

industry for years to come.

Anyone is eligible to submit a nomination. Candidates should work

in one of the following states: Wis., Minn., S.D., N.D., Mont., Wyo.,

Colo., Neb., Kan., Iowa, Ill., Mich., Ind., or Mo. Send an email, fax or

letter providing the candidate’s name, bank, telephone number and

a few sentences about why you believe this person is a Rising Star.

Include your own contact information. Send nominations by May 11 to:

[email protected] or fax 952-835-2295.

Rising Star nominations sought



[interview: Vaune Cripe]

Banking amidst the oil boom

Q:How has the oil boom affected your bank?We are very flush with deposits. Our little branch in Stanley had $50 million

in deposits; it is now $152 million. Each of our branches in the energy counties is that way. Loan demand is up. We are seeing requests by those who want to

do land development. Some small businesses here have quadrupled in size. We don’t want to put anyone in a position to over-expand so we have been very conservative. We also have challenges in retaining and recruiting employees. We are competing with some high paying positions now.

Q. How are you handling the additional demand for credit and what are you doing with the additional deposits?

Our loan requests have been very diverse, some have made us chuckle. One request might be a farmer who wants to purchase some trucks and do some hauling or a land developer who wants to buy a school to make it into a man camp [a housing compound for oil industry employees]. The local entrepreneurs are also getting creative with their businesses. One cus-tomer is opening a car wash that also has a dog wash. Hunting is really big in our area; to be able to wash your dog while you wash your truck is a good idea.

The extra cash is a challenge. We have employed an outside company to help us find FDIC insured investment outlets. Another thing we do with our individual depositors is have them talk to our trust professionals. If the customer chooses, they move their deposits to the trust side of our business and get a better return. This helps reduce the impact of all the new deposits.

Q. What is NDBA working on?One of the association’s projects is to cultivate new relationships to help smaller members

meet their compliance needs. Another service that has done very well is our peer groups. We have about five peer groups right now. The groups cover compliance, technology and other topics, and big and small banks participate. These groups allow the staff of the bank to share best practices with each other. Often, associations tend to be top heavy in terms of a focus on only bank management; peer groups even the focus.

Q. What are the biggest issues your bankers are faced with?The first one is regulation but the other is technology. I really see how painful it would

be for a small bank to keep up with the technology. The cost of the products that customers just expect now is astronomical. We have to provide the ability to make deposits and transfer funds electronically. Carpenters and electrician don’t have time to come into a branch. We’ve got customers who say, “If I didn’t have remote check deposit then the checks would sit on my desk all month.” Farmers do their banking at midnight. If you can’t support that cost you almost have to sell your bank. v

Editor’s Note: Vaune Cripe is chairman of the North Dakota Bankers Association and senior vice president of American Bank Center, Dickinson, N.D. American Bank Center is an $896.5 million organization with 13 offices in western North Dakota, at the center of the state’s oil boom. NorthWestern Financial Review writer Matt Doffing visited with Cripe recently.

FEDERAL RESERVE WEEKLY FILINGS:

March 10: Midwest Bank-centre, Lemay, Mo., authorized to establish a branch in Page-dale, Mo.

JCK, Inc., Junction City, Kan., authorized to become a bank holding company and to acquire First National Bank and Trust Company, Junction City.

Town and Country Bank, Springfield, Ill., authorized to purchase the Quincy, Ill., branch of Associated Bank, N.A., Green Bay, Wis.

Isabella Bank, Mt. Pleasant, Mich., filed to establish a branch in Saginaw County, Mich.

River Valley Bancorp ESOP and Trust, Madison, Ind., filed to acquire up to 24.99 percent of River Valley Bancorp, Inc., Madison, Ind.

March 3: The Farmers and Mechanics Bank, Galesburg, Ill., authorized to purchase two Galesburg branches of Associated Bank, N.A., Green Bay, Wis.

State Bankshares, Inc., Far-go, N.D., authorized to acquire First Hawley Bancshares, Inc., Hawley, Minn., and thereby acquire First National Bank.

New West Banks of Colorado, Inc. ESOP Trust, Greeley, Colo., authorized to become a bank holding company and to acquire shares of New West Banks of Colorado, Inc., Greeley, and New West Bank.

MinnDak Bancshares, Inc., Park Rapids, Minn., authorized to become a bank holding com-pany and to acquire Kent Banc-shares, Inc., Kent, and thereby acquire Kent State Bank.

Country Club Bank, Kansas City, Mo., authorized to es-tablish a branch at One Ward Parkway, Kansas City, and to increase its investment in bank premises.

First Farmers Bank and Trust Company, Converse, Ind., filed to merge with Citizens National Bank of Paris, Ill., and thereby establish four branches.

ANB Bank, Denver, filed to merge with Premier Bank, Lenexa, Kan., and establish two branches in Lenexa, and branches in Overland Park, Kan., Kansas City, Mo., and Chesterfield, Mo.

Feb 25: Cabool State Bank ESOP, Cabool, Mo., authorized to increase its ownership of Cabool Bancshares, Inc., and thereby increase its control of Cabool State Bank.

[for the record]



Equity Capital

to Assets

Year-to-date...

Institution, Location Offices FTEs Assets Net Income ROA ROEEfficiency

RatioDepositsILLINOIS Part 2 of 4

FDIC-Insured Institutions as of June 30, 2011

*Indicates Subchapter S incorporation. All dollar figures in thousands.

196.Legence Bank*, Eldorado 7 84 $219,817 $190,790 $1,330 1.28% 12.06% 69.16% 11.18%197.The Citizens National Bank of Paris 4 54 $217,193 $172,600 $293 0.28% 2.74% 92.47% 10.18%198.Marine B&T*, Carthage 3 41 $215,689 $175,453 $1,504 1.40% 14.36% 56.22% 10.04%199.First Trust Bank of Illinois, Kankakee 4 40 $213,963 $173,163 $1,147 1.06% 11.87% 57.54% 9.50%200.Citizens State Bank*, Lena 3 50 $213,911 $184,970 $1,272 1.22% 12.22% 60.99% 10.06%201.State Bank, Freeport 2 29 $213,469 $170,738 $1,315 1.26% 14.41% 37.91% 8.88%202.Better Banks*, Peoria 6 66 $213,144 $186,830 $782 0.74% 8.64% 76.07% 8.65%203.Pan American Bank*, Chicago 4 39 $211,802 $194,137 $859 0.82% 11.96% 67.85% 7.33%204.Second Federal S&L Assoc. of Chicago 3 67 $211,633 $181,736 -$2,254 -2.13% -51.87% 134.74% 3.61%205.Oak Bank, Chicago 1 40 $210,500 $171,047 $769 0.74% 4.79% 64.55% 15.43%206.Bank of Rantoul* 3 40 $209,454 $175,027 $2,723 2.68% 31.54% 37.33% 8.98%207.First National Bank of Steeleville* 3 41 $208,464 $160,560 $1,073 1.04% 9.11% 64.76% 11.93%208.Park Federal Savings Bank, Chicago 4 52 $208,237 $149,460 -$1,558 -1.49% -18.95% 109.05% 7.49%209.Baytree National B&T Co., Lake Forest 3 80 $207,771 $186,707 -$1,231 -1.17% -20.39% 89.13% 5.42%210.BankChampaign, N.A.*, Champaign 3 41 $205,598 $164,083 $872 0.84% 11.96% 77.46% 7.25%211.First Robinson Svgs. Bank, N.A., Robinson 5 62 $202,244 $171,444 $541 0.52% 7.45% 62.51% 7.35%212.State Bank of Illinois*, West Chicago 4 56 $201,511 $180,980 -$1,059 -1.05% -10.52% 97.35% 9.95%213.First Trust and Savings Bank of Watseka 2 37 $198,687 $173,095 $1,333 1.37% 10.87% 46.10% 12.69%214.Midwest Community Bank*, Freeport 4 96 $196,770 $170,450 $658 0.63% 6.05% 87.75% 11.23%215.Shelby County State Bank*, Shelbyville 6 55 $196,328 $174,003 $928 0.96% 9.34% 69.39% 10.38%216.First Security T&S Bank, Elmwood Park 1 49 $196,207 $165,242 -$1,166 -1.16% -7.73% 124.81% 15.26%217.Spring Valley City Bank, Spring Valley 1 31 $193,970 $167,603 $877 0.90% 7.51% 56.42% 12.45%218.Country Bank, Aledo 2 32 $190,601 $167,470 -$4,542 -4.63% -202.77% 68.86% 0.63%219.The Bank of Carbondale 5 54 $190,539 $162,544 $1,226 1.28% 12.53% 49.11% 10.66%220.Farmers State Bank of Alto Pass* 3 41 $190,246 $172,729 $545 0.58% 6.36% 79.49% 8.97%221.State Bank of Herscher* 2 37 $189,920 $177,372 -$1,863 -1.96% -31.21% 60.90% 5.69%222.Oswego Community Bank, Oswego 3 39 $189,637 $175,327 $274 0.29% 4.57% 73.38% 6.44%223.Gold Coast Bank, Chicago 1 31 $189,230 $162,264 $397 0.43% 4.52% 51.86% 9.41%224.Central Federal S&L Assoc., Cicero 3 48 $188,637 $163,991 -$1,038 -1.09% -10.57% 88.34% 10.12%225.German-American St. Bank, German Valley 4 37 $187,948 $164,758 $1,020 1.09% 12.28% 50.41% 9.12%226.Comm. First Bank*, Fairview Heights 1 28 $187,495 $164,888 $1,459 1.53% 14.62% 52.97% 10.95%227.Forest Park Nat’l. B&T Co.*, Forest Park 2 47 $186,838 $169,445 $340 0.36% 4.22% 85.77% 8.81%228.Ottawa Savings Bank, Ottawa 1 23 $186,116 $162,392 $236 0.25% 2.24% 55.48% 11.38%229.Teutopolis State Bank, Teutopolis 2 32 $185,170 $161,268 $862 0.94% 7.54% 49.77% 12.65%230.Peoples Bk. of Kankakee Cty.*, Bourbonnais 2 40 $182,094 $155,766 $663 0.69% 8.48% 60.21% 8.61%231.State Bank, Wonder Lake 6 57 $181,791 $163,047 -$2,822 -3.13% -29.31% 101.80% 9.88%232.First National Bank in Taylorville 2 32 $181,316 $152,732 $1,312 1.49% 12.39% 47.31% 12.34%233.The Farmers State B&T Co., Jacksonville 2 62 $181,271 $150,805 $351 0.39% 3.33% 86.23% 11.74%234.The Havana National Bank, Havana 5 49 $180,298 $155,659 $870 0.98% 11.61% 58.66% 8.62%235.Tompkins State Bank, Avon 4 60 $179,264 $146,917 $831 0.94% 8.63% 80.31% 11.15%236.State Bank of Toulon* 3 40 $178,764 $152,781 $1,077 1.23% 13.45% 65.05% 9.39%237.Petefish, Skiles & Co.*, Virginia 6 40 $177,124 $152,745 $1,246 1.42% 13.21% 56.30% 11.31%238.Capaha Bank, SB, Tamms 6 69 $176,299 $159,356 $515 0.58% 6.41% 73.63% 9.24%239.Belmont B&T Co., Chicago 1 21 $174,603 $154,156 $424 0.52% 4.96% 58.62% 10.28%240.Premier Bank of Jacksonville 4 36 $174,276 $151,553 $1,117 1.35% 17.08% 44.52% 8.28%241.State Bank of Graymont 3 37 $174,148 $157,471 $820 0.96% 11.33% 63.99% 8.71%242.Security Savings Bank, Monmouth 2 37 $170,896 $152,520 $336 0.40% 4.50% 77.33% 8.87%243.PNA Bank, Chicago 3 24 $169,350 $140,321 -$1,556 -1.73% -16.75% 93.81% 10.50%244.First Personal Bank, Orland Park 3 40 $169,174 $156,479 $18 0.02% 0.30% 94.98% 7.00%245.First National Bank of Brookfield 1 35 $168,576 $159,019 -$3,004 -3.45% -58.06% 141.57% 5.29%246.State Bank of Speer* 2 26 $167,921 $143,798 $835 1.09% 14.29% 58.13% 7.36%247.Hometown National Bank, La Salle 6 44 $167,315 $147,069 $676 0.82% 8.47% 69.23% 9.81%248.Harvard Savings Bank, Harvard 3 32 $167,059 $132,675 $166 0.20% 1.86% 80.61% 10.74%249.Burr Ridge B&T, Burr Ridge 1 13 $166,636 $145,437 $573 0.72% 6.17% 58.16% 11.39%250.TrustBank*, Olney 5 49 $166,619 $142,728 $830 0.99% 8.75% 72.54% 11.81%251.Merchants & Manufacturers Bank, Joliet 4 35 $165,590 $135,320 $333 0.41% 4.68% 74.60% 8.75%252.Pacific Global Bank, Chicago 3 42 $164,984 $142,656 -$827 -1.00% -10.27% 70.04% 9.53%253.Union Savings Bank, Freeport 5 60 $164,956 $139,892 $155 0.19% 2.27% 88.18% 8.43%254.The First National Bank in Amboy* 3 53 $163,455 $143,217 $526 0.63% 6.37% 74.12% 10.56%255.Security Bank, s.b., Springfield 4 47 $161,679 $146,500 -$134 -0.16% -1.85% 96.93% 9.04%256.Community Bank of Elmhurst* 3 30 $161,290 $147,859 $142 0.18% 2.20% 93.85% 8.20%257.First Community Bank, Elgin 2 31 $160,935 $140,101 $427 0.53% 4.76% 67.54% 11.34%258.American Eagle Bank, South Elgin 1 22 $158,281 $131,313 $835 1.07% 12.44% 54.45% 8.51%259.First Fed. Svgs. Bank of Champaign Urbana 3 67 $157,706 $134,506 $508 0.63% 6.99% 79.35% 9.39%260.The First National Bank of Allendale 2 28 $157,660 $128,954 $804 1.05% 9.85% 55.02% 10.64%

Illinois list 2012.indd 19 3/20/2012 11:40:19 AM


Year-to-date...

Institution, Location Offices FTEs Assets Net Income ROA ROEEfficiency

RatioDeposits

Equity Capital

to AssetsILLINOIS

FDIC-Insured Institutions as of June 30, 2011

*Indicates Subchapter S incorporation. All dollar figures in thousands. Data compiled from www.FDIC.gov by NFR Communications.

261.Farmers & Merch. Nat’l. Bank of Nashville* 7 48 $157,370 $129,281 $649 0.84% 6.59% 77.20% 12.97%262.State Street B&T Co.*, Quincy 4 53 $157,060 $139,676 $899 1.17% 11.18% 71.28% 10.52%263.Metropolitan Capital Bank, Chicago 1 23 $156,929 $136,663 $253 0.34% 4.01% 80.10% 8.17%264.Raritan State Bank, Raritan 3 32 $156,788 $142,941 $707 0.89% 11.48% 60.29% 8.43%265.STC Capital Bank*, Saint Charles 2 27 $156,015 $133,305 -$41 -0.05% -0.37% 77.77% 14.15%266.The First National Bank in Carlyle 3 33 $153,890 $114,127 $603 0.79% 6.56% 65.04% 12.34%267.Streator Home Bldg. & Loan Assoc., Streator 1 15 $153,773 $120,253 $954 1.25% 5.86% 35.57% 21.50%268.Golden Eagle Comm. Bank, Woodstock 1 21 $151,130 $134,585 $279 0.37% 3.55% 66.77% 10.49%269.First Farmers State Bank*, Minier 3 35 $149,910 $122,658 $897 1.22% 12.20% 67.87% 10.21%270.Illinois-Service Fed. S&L Assoc., Chicago 2 45 $149,507 $104,222 -$835 -1.12% -11.34% 102.29% 9.87%271.Holcomb State Bank*, Holcomb 4 46 $149,031 $134,342 $822 1.09% 12.22% 66.43% 9.36%272.The First National Bank of McHenry 4 38 $148,874 $131,674 $467 0.64% 6.61% 81.34% 9.81%273.Brickyard Bank, Lincolnwood 3 24 $148,051 $133,392 $178 0.23% 2.70% 101.44% 9.03%274.First State Bank Shannon-Polo* 3 37 $147,256 $121,373 $694 0.95% 9.77% 71.65% 9.83%275.First Community B&T, Beecher 2 37 $146,882 $120,576 $375 0.51% 5.24% 63.06% 9.87%276.Allied First Bank,sb, Oswego 1 21 $146,717 $128,845 -$4,559 -5.82% -86.96% 140.58% 5.16%277.Cornerstone B&T, N.A., Carrollton 3 55 $144,269 $123,985 $248 0.35% 3.06% 73.48% 11.27%278.Algonquin State Bank, N.A.*, Algonquin 4 38 $143,793 $127,632 $364 0.51% 4.88% 85.83% 10.83%279.National Bank of Petersburg* 2 30 $141,206 $123,875 $60 0.09% 0.82% 66.53% 10.39%280.First Choice Bank, Geneva 2 28 $141,016 $137,215 -$3,191 -3.94% -132.76% 128.48% 2.23%281.Jersey State Bank, Jerseyville 2 33 $138,750 $121,856 $669 0.97% 11.98% 64.29% 8.54%282.First National Bank of Nokomis* 3 36 $138,693 $120,741 $1,061 1.53% 13.13% 56.64% 12.11%283.West Central Bank*, Ashland 5 38 $138,400 $115,774 $770 1.13% 10.12% 73.04% 11.28%284.Flanagan State Bank*, Flanagan 5 43 $137,490 $123,045 $895 1.31% 13.49% 64.98% 10.14%285.Buena Vista National Bank, Chester 5 47 $136,997 $111,090 $779 1.16% 8.27% 64.02% 14.23%286.First Bank of Manhattan* 3 39 $136,362 $120,861 $51 0.08% 0.71% 82.42% 10.65%287.First FSB of Mascoutah 3 10 $136,301 $122,332 $398 0.58% 6.47% 60.44% 9.58%288.First Trust & Savings Bank of Albany* 3 24 $136,066 $117,364 $1,274 1.94% 16.69% 46.28% 11.24%289.Peru Federal Savings Bank, Peru 2 26 $135,719 $120,912 $364 0.54% 5.19% 74.37% 10.53%290.Community Bank*, Winslow 4 19 $133,316 $105,123 $1,037 1.57% 11.80% 59.89% 13.72%291.Collinsville Building and Loan Assoc. 2 14 $132,261 $102,478 $436 0.66% 2.99% 53.25% 22.18%292.Crossroads Bank, Effingham 2 29 $132,258 $113,714 $750 1.14% 9.26% 50.18% 12.47%293.The First National Bank of Raymond* 6 40 $131,994 $118,890 $775 1.19% 12.77% 72.35% 9.81%294.Farmers State Bank of Hoffman 3 39 $131,592 $110,239 $545 0.85% 6.30% 69.42% 13.56%295.State Bank of Waterloo 3 28 $130,966 $114,161 $479 0.74% 8.49% 68.29% 9.01%296.First National Bank of Pana 3 37 $130,671 $114,095 $554 0.85% 7.53% 64.05% 11.42%297.State Bank of Davis 1 17 $130,400 $111,067 $758 1.17% 12.94% 41.06% 9.35%298.Prairie Community Bank, Marengo 2 28 $129,601 $110,855 -$881 -1.30% -13.51% 84.68% 9.84%299.Town Center Bank, Frankfort 2 18 $129,583 $102,236 -$2,170 -3.19% -36.97% 116.19% 8.73%300.North Central Bank*, Hennepin 2 25 $127,759 $108,134 $670 1.11% 9.33% 63.31% 11.47%301.LincolnWay Comm. Bank, New Lenox 1 23 $127,732 $115,233 -$63 -0.10% -1.04% 96.54% 9.44%302.First Community Bank of Plainfield 1 16 $127,396 $110,496 $735 1.25% 10.82% 54.06% 10.97%303.Union Federal S&L Assoc., Kewanee 7 37 $127,373 $105,877 $336 0.53% 7.18% 73.84% 7.48%304.The First National Bank of Dwight* 1 25 $124,783 $103,819 $883 1.41% 11.35% 53.58% 12.77%305.Community State Bank*, Galva 5 30 $124,501 $110,081 $291 0.48% 4.81% 54.50% 9.75%306.The Peoples’ Bank of Arlington Heights 2 16 $122,955 $109,745 $252 0.42% 4.69% 76.36% 8.99%307.Heritage Bank of Schaumburg* 1 24 $122,811 $105,085 $320 0.53% 3.70% 64.66% 14.16%308.Marion County Savings Bank, Salem 2 29 $121,041 $97,727 $397 0.67% 6.92% 72.63% 9.57%309.Midland Federal S&L Assoc., Bridgeview 4 50 $120,421 $108,707 -$81 -0.14% -1.43% 95.94% 9.39%310.The First National Bank of Grant Park* 4 39 $119,945 $104,290 $153 0.25% 2.92% 86.97% 9.32%311.First State Bank of Forrest* 5 39 $119,634 $103,344 $1,197 2.00% 19.51% 53.96% 10.12%312.The First National Bank of Arcola* 3 21 $119,143 $103,031 $914 1.58% 12.66% 53.20% 13.04%313.Farmers State Bank of W. Illinois*, Alpha 6 51 $119,090 $102,721 $790 1.33% 11.10% 64.36% 12.13%314.The First National Bank in Tremont 3 32 $117,280 $104,053 $243 0.41% 4.31% 80.36% 9.83%315.North Bank, Chicago 2 26 $117,134 $105,213 $251 0.44% 5.19% 83.61% 8.53%316.The First National Bank of Barry* 4 33 $115,077 $97,244 $483 0.80% 5.54% 67.35% 15.34%317.The Gifford State Bank*, Gifford 3 30 $114,445 $104,712 $490 0.88% 11.10% 73.09% 7.85%318.Warren-Boynton State Bank, New Berlin 2 22 $113,266 $91,609 $819 1.42% 11.13% 52.88% 13.50%319.Williamsville State B&T, Williamsville 4 43 $112,117 $98,559 $119 0.22% 1.99% 89.72% 10.89%320.Bank of Shorewood 3 29 $110,723 $104,021 -$1,783 -3.01% -113.62% 119.87% 1.93%321.1st Equity Bank*, Skokie 1 7 $110,623 $91,535 $886 1.54% 12.21% 40.88% 13.52%322.Athens State Bank*, Athens 4 37 $110,440 $98,923 $526 0.96% 9.92% 73.40% 9.89%323.Farmers-Merchants Nat’l. Bank of Paxton 3 24 $110,081 $96,537 -$2 0.00% -0.03% 79.56% 11.56%324.Home Federal S&L Assoc. of Collinsville 2 20 $109,569 $82,548 -$473 -0.85% -8.32% 87.27% 10.10%325.Ben Franklin Bank of Ill., Arlington Hgts. 2 23 $109,170 $98,776 -$99 -0.18% -2.07% 87.31% 8.73%

Illinois list 2012.indd 20 3/20/2012 11:40:39 AM


legal services

BaNK arcHiTecTs

B U S I N E S S M A R K E T P L A C E

appraisals

correspoNdeNT services©2009 LarsonAllen LLP

Serving Financial Institutions

United Bankers’ BankBankValue Advisory Services

Dwight Larsen 952-886-9525Matthew Becker 952-886-9526

Stock Valuations, Market Analysis, M&A Consulting

Phone: 800-752-8140 Fax: 952-886-9529

iNsuraNce services

iNvesTMeNT services

recruiTiNg

James R. KlosterPresident, CSA, GPPA

606 25th Ave. S., Ste. 104St. Cloud, MN 56301

[email protected]. (320) 217-6300 www.klostercommercial.com

Machinery & Equipment AppraisalsInventory ValuationsEnvironmental AssessmentsCollateral Consultants

educaTioN

Experience the Eide Bailly Difference.888.777.2015 | www.eidebai l ly.com

accouNTiNg & TaX

Participation loans•

Bank stock & ownership loans•

Bank building financing•

Business & personal loans for bankers•

3100 13th Avenue South, Fargo, N.D.800.450.8949 | statebanks.com

MEMBER FDIC

Partnering with more than 100 banks in the Midwest.

0410 NWFR Marketplace Ad.indd 1 4/30/10 9:15:44 AM

Join the savvy businesses who believe in the power

of advertising. It’s affordable and effective!

Call today to place a

Help Wanted or Business Marketplace ad.

(952) 835-2275

pg_21.indd 21 3/20/2012 11:42:14 AM

[national summary]

news•news

Bankers’ Bank .......................................9 (800) 388-5550bankersbankusa.com

Bank Holding Company Assoc. .........23 (800) 813-4754 thebhca.org

CSI .........................................................24(800) 545-4274 csiweb.com

Eide Bailly ..............................................2 (507) 387-6031 eidebailly.com

HTG Architects .......................................4 (952) 278-8880 ........ htg-architects.com

Modern Banking Systems .....................7(402) 592-5500 modernbanking.com

SHAZAM ...............................................15 (800) 537-5427 shazam.net

United Bankers’ Bank ..........................11 (800) 752-8140 ubb.com

ADVERTISER INDEX

Industry groups weigh in on suit against the Federal ReserveThe American Bankers Association and the Independent Community Bankers of America have filed

an amicus brief asking for reasonable and proportional debit interchange fees amid the retail merchant suit over the fairness of the cap established by the Federal Reserve. The merchants have accused the Fed of yielding to pressure from the banks and credit card companies in their final rule and have filed suit. The Fed altered its proposed rule that would have reduced bank interchange fees from an average of 44 cents per transaction to no more than 12 cents per transaction. Its final rule capped interchange fees at about 21 cents per transaction. The suit is a “pursuit of even deeper cuts in issuers’ interchange-fee revenues, seeking to reap the benefits of debit card transactions and innovation in the electronic-payments system practically for free,” said ABA and ICBA in their friend-of- the-court brief filed on March 15.

Growth continues at a modest paceThe latest Beige Book report (Feb. 29) from the Federal Reserve indicates overall economic activity

increased at a modest pace in all districts during the previous two months. The Kansas City district economy expanded moderately since the beginning of the year, while the Minneapolis district economy grew at a firm pace. Chicago reported business spending, manufacturing production and construction increased, with improvement in credit conditions. The volatility of commodity prices remained a concern. The Minneapolis area saw strong performances in consumer spending. Professional services firms, commercial and residential real estate and construction, manufacturing, energy and mining, and agriculture all performed well. In Kansas City, manufacturing rebounded with higher expectations for production, hiring, and capital spending. Residential and commercial real estate activity improved.

Senate postpones bill to raise CU’s business lending capIn acknowledgement of opposition from the banking industry, the Senate has deferred credit

union interests that would more than double their business lending cap. “The amendment would benefit a select few credit unions while starving community banks of the loans they use to build revenue to support greater lending efforts locally,” said a joint letter to the Senate sent by the Independent Community Bankers of America and the American Bankers Association. Senate Majority Leader Harry Reid (D.-Nev.) said he intends to bring the measure to the floor again but said it will not be included in the small-business jobs package. In an effort to raise support for the measure, an estimated 4,500 credit union members were scheduled to travel to Capitol Hill in mid-March to press their agenda. Their proposed Small Business Lending Enhancement Act would more than double the cap on business loans to 27.5 percent from 12.25 percent.

Bank failure in IllinoisThe Illinois Department of Financial and Professional Regulation – Division of Banking closed

the New City Bank, Chicago on March 9. The FDIC was unable to find a purchaser for the assets of the failed bank. Depositors received checks from the FDIC for their insured bal-ances. New City Bank had $71.2 million in assets and $72.4 million in deposits. The FDIC estimates that the cost to the Deposit Insurance Fund will be $17.4 million. New City Bank is the 13th FDIC-insured institution to fail in the nation this year, and the second in Illinois. v


national news.indd 22 3/21/2012 11:19:34 AM

Bonus Event!

RegistRation Fees:

Members and guests:Monday evening…$75Tuesday seminar…$225

outside directors from member institutions:Monday evening…$50Tuesday seminar..$125

non-members:Monday evening…$125Tuesday seminar…$325

tuesday evening at the guthrie (includes transportation, backstage tour, dinner and show ticket)…$125

Minneapolis Airport Marriott Hotel2020 East American Blvd.Bloomington, MN 952-854-7441

Call to reserve your hotel room before April 16 to get your discounted room rate.

Bank Holding Company Association7400 Metro Blvd., No. 217Minneapolis, MN 55439952-835-2248 or 800-813-4754

the Bank Holding Company

association spring seminar

is set for Monday and tuesday,

May 7-8, 2012 at the

Minneapolis airport Marriott

Hotel in Bloomington, Minn.

Climbing to new heights!

Climb to new heights with these great presenters:

w University of Min-nesota Football Coach Jerry Kill is our kick-off speaker Monday evening. In addition to talking college football, Coach Kill will share timeless truths for succeeding in difficult times.

w Attorney Jeffrey Gerrish, who specializes in work with community bankers, directors and owners. He will focus on issues surrounding family-held and closely-held institutions.

w Consultant Tom Farin of Madison, Wis., will share ideas for maximizing profitability and making the most of your banking enterprise.

w Tim Koch, president of the Graduate School of Banking at Colorado, will look at planning and risk management for your bank and holding company.

w Special guest award-winning KSTP Sports Broadcaster Joe Schmit speaking on the “Pursuit of Happiness.” Joe talks from the heart about beating cancer, overcoming adversity and he shares lessons he has learned from athletes he has covered for the past three decades.

Climb to new heights at the BHCa spring seminar.

Bring:YoUr dIrECTorS. outside directors of member institutions get a special discounted rate on seminar registration

BUSINESS CArdS. BHCA seminars are known for the best industry networking available. Meet other bank owners throughout the region.

YoUr SPoUSE. The Seminar hotel is located across the street from the world famous Mall of America. Plus, a special Tuesday evening event is planned for dinner and a show at the Guthrie Theater.

Register online today at

www.theBHCa.org or call 1-800-813-4754

Time Stands StillStay for a special á la carte event on Tuesday, May 8. Join your BHCA colleagues for a backstage tour, dinner and the show “Time Stands Still” at the Guthrie Theater in downtown Minneapolis. If you are coming in from out of town, bring your spouse, stay an extra night, and make the most of your seminar trip with this unique social outing.

SpringSemAd_2012.indd 19 3/20/2012 9:41:55 AM

At CSI, we understand that the best solutions aren’t complicated. That’s why we’ve united several of our affiliate companies under the CSI name – empowering you with a direct line to everything you need to be successful. As a single-source partner, CSI provides a dynamic suite of solutions to handle everything from technology infrastructure to customer-centric services. All without sacrificing the warm, personable customer service that you have come to expect. After all, your challenges aren’t simple. The solutions should be.

Can a single company help you become more competitive, compliant and profitable?

A simple answer to your banking needs.

Core Bank Processing • Managed Services Provider • Mobile & Internet Solutions

Payments Processing • Print/Mail & Electronic Distribution • Regulatory & Compliance

800.545.4274csiweb.com

NorthWestern Financial Review

Documents

Transcript of NorthWestern Financial Review