Northern RailwayNorthern Railway

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Safety PerformanceSafety Performance

Zone No. of Accidents in 2017-18

No. of Accidents in 2018-19(Apr-Feb)

% Variation

NR 16 9* 43%NR 16 9* -43%

Causes Nos Brief causeCauses Nos. Brief causeEngg 2 • Excess clearance of check rail.

• Track geometry on curve -uneven cross level .Commercial 1 • Uneven loadingCommercial 1 • Uneven loading.S&T 2 • Maintenance of S&T gears without proper

disconnection.• Under CRS enquiryUnder CRS enquiry.

Rolling stock(Foreign Railway)

2 • Combination of difference in movement of wheelsand broken wheel flange.

• Breakage of journal due to bearing failure.Railway) Breakage of journal due to bearing failure.Incidental 2 • Tree fallen.

Safety PerformanceSafety Performance

A ti Pl

• Emphasis on strict adoption of maintenance practices.

Action Plan

Emphasis on strict adoption of maintenance practices.• Safety Awareness through Audio-Visual Clips.• To prevent tree falling on the track, trimming/cutting

is being undertaken on identified locations.• Mega Block Corridors in Time Table.• Increased block hours overall : Improvement of 8% over• Increased block hours overall : Improvement of 8% over

last year.• Safety Audits of 31 vulnerable yards.• 100% elimination of un-manned level crossings.• Elimination of Mechanical Signalling : 20 stations.

CTR f 480 K 26% hi h t l t• CTR of 480 Kms, 26% higher w.r.t last year.

PUNCTUALITY PERFORMANCE PUNCTUALITY PERFORMANCE (M/Exp %)(M/Exp %)(M/Exp %)(M/Exp %)

TOP 5 REASONSPunctuality %S. No. Cause Avg. P/Day

Train Lost1 ENGINEERING 822 FROM OTHER RAILWAY 32

Punctuality %

Month 2017‐18 2018‐19Apr 83 49 2 FROM OTHER RAILWAY 32

3 SIGNAL AND TELECOM 184 PLANNED BLOCK OPEN LINE 165 ALARM CHAIN PULLING 13

p

May 82 50Jun 77 52

5 ALARM CHAIN PULLING 13Total Head Lost 230

Action Taken Plan

Jul 83 60Aug 84 62

• Elimination of Traction Changing - 12 trains.• Scratch rakes - 8 inducted.• Rationalisation of stoppages : Fuelling, Watering, Crew Changing.

Sep 67 65Oct 66 62 g g g

• Mega Blocks on weekend - 112 done between 1st Apr- 31st Jan.

• Additional manpower and resources on critical sections ( BSB area, LKO area, Rosa-

Nov 45 60Dec 50 59

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(Moradabad section).

• RPF and Home Guards at heavy road traffic gates.

Jan 37 66Avg. 67 58

Passenger Amenities, Cleanliness Passenger Amenities, Cleanliness and Service Quality Improvementsand Service Quality Improvementsa d Se ce Qua ty p o e e tsa d Se ce Qua ty p o e e ts

Item Total station/i b

Achieved till 28th F b

Balance to b d

Target for M h 19

Target for A il 19units to be 

covered 28th Feb, 2018‐19

be done March‐19 April‐19 

Cleanliness &beautification of tracks at

554 477 77 39 38beautification of tracks atstations, yards andapproaches (Porbandarmodel)

Bright illumination of stations

26 18 8 8 0

Soft up‐gradation of stations

5(Delhi

3Shimla

2Dehradun

2Dehradun

‐stations (Delhi, 

Dehradun, Haridwar, Shimla & Ambala)

Shimla, Ambala, Delhi

Dehradun(66% 

progress)Haridwar(75%

Dehradun& 

Haridwar

Ambala) (75% progress)

Tall Flags at stations 15(All A1)

7(UMB,LKO,JAT, ASR CDG JUC

8(FoundationCompleted)

8 ‐

5

ASR,CDG, JUC, LDH)

Completed)

Passenger Amenities, Cleanliness Passenger Amenities, Cleanliness and Service Quality Improvementsand Service Quality Improvementsa d Se ce Qua ty p o e e tsa d Se ce Qua ty p o e e ts

Item Total t ti /

Achieved till 28th

Balance to b d

Target for M h 19

Target for A il 19station/

units to be covered 

till 28thFeb, 2018‐

19

be done March‐19 April‐19 

l *Escalator at stations 80* 47 33 4 4

ATMs at station 248 66 182 33 149

Up‐gradation of rakes – 27 18 9 1 2SWARN  

Up‐gradation of rakes –UTKRISHT  

64 2 – BG2 – NG

60 2 2

Up‐gradation of rakes –refurbishment during MLR

No MLR done on NRMLR

Toilets at all stations 1024 997 27 17 10

Drinking water facilities at all stations

1024 961 63 33 30

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at all stations

(* 25 Nos. by Dec’19. 14 not feasible due to 2 stage FOB)

Service Quality Improvement & Service Quality Improvement & Other important initiatives Other important initiatives Other important initiatives Other important initiatives

Item Total station/ Achieved  Balance to  Target for  Target for /units to be covered 

till 28th Feb, 2018‐19

be doneg

March‐19g

April‐19 

Quick watering of trains 12 0 12 0 0

Automatic Coach washing plants

13 3 10 0 0

Faster & better  100 30 70 20 20coaches/trains for NG/MG Hill routes including Vistadome coaches

Bio‐Vacuum Toilets 2327 0 2327 0 0Bio‐Vacuum Toilets 2327 0 2327 0 0

CCTVs in Zonal & divisional hospitals

8 8 0 ‐ ‐

RPF Barrack improvement 101 22 73 13 21

Uploading of contracts labour data on Shramik

l l

17351 1866 15485 7171 6721

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Kalyan Portal 

Cleanliness & CateringCleanliness & Catering

Cleanliness at stations:Reduction in Number of cleanliness complaints (COMS) during Apr‐January 2018‐19 in comparison to last year

o Complaints for dirty platforms reduced by 50.74 %, waiting room reduced by 32.05%., dirty Track reduced by11.76%.

o Total No of cleanliness complaints decreased by 29 23%o Total No. of cleanliness complaints decreased by 29.23%.

o Intensive Anti‐littering drives are launched. From Apr ‐18 to Feb‐19 a fine of Rs.1.38 Cr has been imposed, which is54.71% higher than the corresponding period of previous year. A total number of 1.12 lakh person have been finedduring the period Apr‐18 to Feb‐19, which is 54% higher than corresponding period of previous year.

Steps taken to improve cleanliness:Steps taken to improve cleanliness:o Out of 1023 stations, 88 stations (NSG1‐3, NSG2‐11, NSG3‐24, NSG4‐20, NSG5‐16, NSG6‐7 & HG3‐7) are having

mechanized/ comprehensive cleaning contracts as on Feb‐19. Further, 62 stations have been identified for awardingmechanized cleaning contracts (NSG2‐2, NSG3‐13, NSG4‐16, NSG5‐31). Rest of the stations have rough surface andnot amenable to mechanized cleaning.not amenable to mechanized cleaning.

Catering Quality and service:o Green initiative has been taken by banning “Use of Plastic Carry Bags” at catering units on station of NR.

o “No Tips” badges given to waiters of Rajdhani/ Shatabdi/ Duronto. Passengers being educated to demand bills.o No Tips badges given to waiters of Rajdhani/ Shatabdi/ Duronto. Passengers being educated to demand bills.

o To curb unauthorized vending, 13,175 offenders prosecuted and penalty of Rs.1,16,46,305 imposed.

o From Apr‐18 to Jan‐19, 20.03 % inspections increased in comparison to last year.

o From Apr‐18 to Jan‐19, total 572 samples were collected which was 90.03% more than last year.

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o All 57 trains have been handed over to IRCTC following Catering Policy‐2017. Mobile catering and major static unitsare with IRCTC.

POS Machines, CCTV & HHTsPOS Machines, CCTV & HHTs

POS machines to catering staff with digital payment & print facility:o Out of total 1201 minor static units, digital/cashless mode of transaction is

available at 1089 catering units of NR. Mobile catering units (40), Jan Ahar(04) and all 46 major static units are with IRCTC.

CCTV in kitchens/packaging rooms:o 24 X 7 surveillance through CCTV is available in base kitchens (Central Kitcheno 24 X 7 surveillance through CCTV is available in base kitchens (Central Kitchen

NOIDA and Base Kitchen New Delhi) which is under control of IRCTCHHTs to TTEs with digital payment & print facility:

o 232 HHTs deployed in 11 Rajdhani, 12 Shatabadi and 01 Gatiman trains in the1st phase (DLI – 180, FZR – 20, UMB – 32). The devices supplied by CRISpresently do not have digital payment & print facility. The overall requirementf h b dof 1561 HHTs has been communicated to CRIS.

o The scheme has been successfully implemented over NR . Proper training hasbeen imparted to ticket checking staff. Nodal officers have been nominated in

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each division for their monitoring.

Other important Other important passenger amenities passenger amenities

S. N.  Item  2018‐19

passenger amenities passenger amenities

Progress

1  Foot Over Bridge 7

Kheta Sarai, Mariahu, Chilbila, Lucknow 2nd Entry, Pratapgarh, Moradabad & Bathinda

2  Improvement in  28PF Surface 

Bhadohi, Shahganj, Chilbila, Kankaha, Shrirajnagar, Sonipat, Panipat, Meerut Cantt, Modi Nagar, Deoband, Faridabad Town Sahibabad Ghaziabad Asthal BoharFaridabad Town, Sahibabad, Ghaziabad, Asthal Bohar,  Delhi Cantt, Bhodwal Majri, Baraut, Tilak Bridge,Badli, Delhi Shahadra, Hazrat Nizamuddin,  Mansa, Delhi Sarai

Rohilla Kurukshetra Thanesar City SamalkhaRohilla, Kurukshetra, Thanesar City, Samalkha, Ramakistapuram Gate & Nangloi

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Other important Other important passenger amenities passenger amenities

S. N.  Item  2018‐19

passenger amenities passenger amenities

Progress

3  Platform shelter 20

Mariahu, Unchahar, Faizabad, Kurukshetra, Dudia, Khekra, Sunehra, , , , , , , ,Behta Hazipur, Sona Arjunpur, Manani, Kandhla, Hind, Shakurbasti, Tugalakabad, Tapri, Ghaziabad, Jind, Delhi, Delhi Cantt. & Kalayat

4  Improvement of  9Station building including façade. 

Delhi Safdarjung, Narela, Delhi Sarai Rohilla, Farukhnagar, New Delhi, Delhi Main, Okhla, Ghaziabad & Mansa

5 Provision of Chairs 7265  Provision of Chairs and seating arrangement at Railway stations 

726

Delhi Shahadara ‐30, Ghaziabad‐120, Hazarat Nizamuddin‐216, Delhi‐146, Tajnagar‐10, Tughlakabad‐10, Faridabad New Town‐10, 

Ballabhgarh‐26, Asaoti‐10, Palam‐50under MPLAD scheme. 

Ballabhgarh 26, Asaoti 10, Palam 50

Udhampur ‐50, Kathua‐30, Ramnagar J&K‐18,

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Infrastructure creationInfrastructure creation

Target for 2018 19

AchievementTill 28th F b

Balance to hi

Target for A il & M2018‐19 

(April‐Mar)(km)

Till 28th Feb(2018‐19)

(km)

achieve uptoMarch 2019

(km)

April & May2019(km)

New Line 16 16 0 0New Line 16 16 0 0

Doubling 202 41.5 24* 45**

Gauge ConversionGauge Conversion 0 0 0 0

Railway Electrification (RE) 1364 500 507 148 #

* Mansa-Bathinda-2 Km, * Khatauli-Muzaffarnagar-22 Km ,

** Ikkar-Laksar-17 Km , ** Prayag-Allahbad -6 Km, ** Ballabhgarh-Tughlakabad-12 Km, ** , y g , g g ,

Utraitia-Transport Nagar-10 Km

# Balance 209 Kms will be electrified by Sep’19.

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LoadingLoading

Actual  Annual Target  Actual  Balance forZone 2017‐18

(Apr‐Feb)MT

2018‐19 (Apr‐Mar)

MT

2018‐19 (Apr‐Feb)

MT

Balance for Mar 2019

MT

NR 48.47 58.00 47.55 10.45Loading:• 42% of NR Loading is Foodgrain. Affected by issues like Work to Rule agitation by FCI in Nov,

Reduction in overall FCI Monthly Program from 924 rakes per month in 2016‐17 to 804 in2017‐18 and 747 in 2018‐19 upto Jan., Saturation of storage capacity at other end due to 25MT excessive stock holding above buffer norms.

• Loading Other than Foodgrain is 1.47 MT above LY.Loading Other than Foodgrain is 1.47 MT above LY.Action Plan to Improve Loading:• Regular coordination with CMD FCI / Ministry at Zonal/Board Level• Focus on Cement , Containers, Automobiles & OthersFocus on Cement , Containers, Automobiles & Others• Development and commissioning of Cement Siding at Kundan Ganj/LKO Div, tapping

potential for cement requirement in Punjab Area from GACL/ACC plants in Himachal.• Focus on reducing Turnaround of Container Rakes in hinterland terminals in Delhi/Ludhiana

AAreas.• Development of facilities at Farukh Nagar Terminal to tap auto loading and increase rail

coefficient. Also additional rakes planned under AFTO Scheme.

Thank YouThank YouThank YouThank You

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