Northern Periphery Programme 2007-2013/file/MyHealth@Age... · 2013. 1. 31. · Northern Periphery...

Northern Periphery Programme 2007-2013

FINAL CONTENT REPORT

Project Name: MyHealth@Age – Improved Health, Safety and Well being for Elderly People living in Northern Periphery regions

Project Number: 304-13036-2008

Date Submitted: 15-05-2011

Address: Northern Periphery Programme Secretariat Strandgade 91, 4. sal DK-1401 Copenhagen K DENMARK E-mail: [email protected] Website: www.northernperiphery.eu

MyHealth@Age Final Content Report Rev A.doc


Final Content Report - version 1.1 For Programme Secretariat use only Registration no: x.x CAV number: xxx-xxxx-xxx Date of arrival: dd-mm-yyyy

Please read the guidance carefully before filling in the form!

1. Introduction MyHealth@Age has developed products and services for Mobile Safety Alarm, Prescribed Healthcare and Social Network. It makes it possible for elderly people to socialize and live a physically active life even when their health becomes fragile. This makes it possible to remain in good health several years longer. A win-win solution that improve Quality of Life for Citizens and reduce the cost for Healthcare and Welfare organizations. The project was 2010 awarded the price “eHealth to benefit the patient” by Dagens Medicin and Computer Sweden. A Swedish ICH Healthcare award.

2. Project Story Through increasing elderly population where many have chronic diseases, it is important to introduce new products and services that make it possible to remain in good physical condition and manage their own healthcare activities to a larger extent. It is also important to improve the availability to healthcare professionals and to make the communication more efficient in order for the healthcare professionals to manage increasing demand for their services. Field-trial sites was established in Boden/Luleå, Tromsø and Ulster during spring 2008. An important activity was to engage the elderly end-users and the healthcare and welfare staff. During fall 2008, the project focused on identification of the elderly participants needs. Through multi stakeholder dialogues, product and service ideas was discussed and enhanced to solve the needs. It was meaningful for everybody to share knowledge between the elderly people, the health- and welfare staff, ICT staff and researchers. The solutions was visualized and the end-users provided suggestions for improvements. By sharing knowledge this way, the solution becomes more usable and valuable. The product and service development began end of 2008 and continued until summer 2009. During this period, demonstrations was made where the elderly people could request improvements. The end-users selected the smart phone they preferred to use, medical diagnose equipment, preventive health equipment etc. The acceptance test began Q3-2009 where the elderly people and the healthcare and welfare staff made quality assurance evaluation of the products. The Prescribed Healthcare field trial began Q3-2009 followed by the Mobile Safety alarm and Social Network.



During Q4-2009 the end-users evaluated the new products and services. The requests for improvements was prioritized February 2010. The field trial continued and enhanced functionality was released Q2-2010. Since there was limited budget for enhancements, the elderly end-users enhancements was prioritized. During Q2-Q3 2010 the field trial continued with large emphasis on evaluation and result dissemination. During Q3-Q4 2010, the market analysis was intensified to evaluate if and how the results could be commercialized. The Prescribed Healthcare Product and Service have been very successful. It have caused the Healthcare organizations in Sweden and Norway engaged in MyHealth@Age to participate in the CIP project Renewing Health (see www.renewinghealth.eu). That is a project where 9 countries evaluates personal eHealth systems for patients with Type-2 Diabetes, Chronic Hearth Diseases and KOL. The Swedish field trial is based on enhanced version of the Prescribed Healthcare product. The study involve about 8.500 patients and the project budget is 14 m€. The Mobile Safety Alarm provides a high end-user value. It is however not obvious how this can be financed and commercialised (see delivery report D4.3). Dialogues have been established with the INTERREG IV A NORD Sensorband II project to develop a joint project application for a large scale European field trial. The Sensorband II project have focused on in-home based safety alarm system and it makes sense to develop a solution that combine the solutions from both these projects. Social Networks are an expanding area. The end-users felt that the market trial groups was to small to make the service really useful. It should also have been linked to relevant information and interest groups. It makes more sense through wider usage with critical mass for different interests. It is therefore worthwhile to continue to develop and evaluate it’s usage for elderly people. It might however be more useful to base this on widespread service like Face book that provides more functional-rich communication and which support both computer and mobile phone usage. The MyHealth@Age project have received award for providing most end-user value of eHealth projects in Sweden. The project results have got lot of media attention. The Healthcare and welfare sector is moving towards making the patient more in control of his/her own healthcare. That is made both by providing this kind of new products and services that makes it possible. But also through regulation changes stimulating a more competitive and patient oriented healthcare and welfare sector. The MyHealth@Age project have developed important personalized eHealth products and services that supports this new interaction between clients and the healthcare and welfare providers.

3. Project Outcomes: products and services 1 Mobile Safety Alarm Service 2 Mobile Safety Alarm Product 3 Prescribed Healthcare Service 4 Prescribed Healthcare Product 5 Social Network Product



6 4. Project Outcomes: producers and providers List the producers and providers of the product and services mentioned in question 3. Also indicate which project outcome this producer/provider is delivering, by listing the project outcome number mentioned in question 3.

Organisation name (in English) City Country Outcome(s) Municipality of Boden Boden Sweden 1 County Council of Norrbotten Boden Sweden 3 City of Luleå Luleå Sweden 1 Arctic Group Luleå Sweden 2 Tieto Healthcare and Welfare Luleå Sweden 4 Norwegian Centre for Integrated Care and Telemedicine

Tromsø Norway 3

Social Welfare Department of Tromsø Tromsø Norway 1 Southern Health and Social Care Trust Ulster Ulster Northern

Ireland 3

Blue Tree Service Ulster Northern Ireland

2

Swarmteams Belfast Northern Ireland

5

Nelilab Oulu Finland 2 5. Testimonials Provide testimonials about the impact of your project and lessons learnt, from project actors, key stakeholders, programme bodies and/or end beneficiaries. Cover at least 3 of the following points:

• Impact of the project on the daily work in the partner organisations • Success factors, mistakes and important lessons learnt • Analysis of the overall project performance • Impact of the project on the quality of life of the citizens in the NPP area • Impact of the project on policy decisions and initiatives at the local/regional/national

or international level • Advice to future project managers • Analysis of the partnership dynamics • Analysis of the project’s performance in information and communication

For each person providing a testimonial, mention their name, organisation (in English) and country as well as their connection to the project. Max. 500 characters per testimonial (excluding source reference) Mobile Safety Alarm service:

The mobile Safety Alarm makes most of the clients feel safer when they are outside their house, since the smart phone has GPS positioning. That made it possible for the clients to participate in social activities outside their homes. The alarm goes to an alarm centre



where professionals answer the alarms. That was a requirement from the clients. Since this was a test, no “real” alarms was received. Instead, the field trial participants made weekly alarms to evaluate the functionality and that the alarm centre and assistance staff could contact them rapidly and tell where they were located. That worked well. An important issue for the health organizations is that the alarm service need to be reorganized if the Mobile Safety Alarm shall be possible to offer commercially.

Prescribed healthcare service:

The clients were able to do medical checkups without visiting health care centre, which led to that the clients could be even more active and mobile. In order to make the clients self going and interested in their own health, it is important for the caregivers to communicate regularly. If the professionals fails to respond to input from the clients the rate of communication falls. This is to avoid unnecessary work for professionals and clients. Important success factors were that the clients felt closer to the professionals when the professionals were active.

Social network

If social network shall be valuable, it has to be applied on a larger scale. During the field trial, there was too few participants at each trial site to utilize this possibility. The elderly people that was used to use Face book felt also that this Social Network application lacked possibility to share pictures, links to articles etc. It is therefore more suitable to utilize a more widespread and content-rich Social Network application. If Prescribed Healthcare is introduced larger scale, Social network solutions are considered valuable to support groups of elderly people to make activities together.

6. Where to get the solutions Mobile Safety Alarm product – Mobile Alarm Customer application Contact Person: Jonas Månsson Organisation name (in English): Arctic Group AB Address: Sandviksgatan 81, P.O Box 163 City/Town: Luleå Postal Code: SE-971 05 Country: Sweden E-mail: [email protected] Telephone: +46 920 29 59 36 Work mobile: +46 70 600 52 22 Website: www.arcticgroup.se/english Mobile Safety Alarm product – Alarm Centre and Assistance Staff application Contact Person: Michael Smuts Organisation name (in English): Blue Tree Services Address: 70-72 The Havens Ransomes Europark City/Town: Ipswich Suffolk Postal Code: IP3 9SJ Country: United Kingdom E-mail: [email protected] Telephone: +44 208 253 7026 Website: www.bluetreeservices.co.uk



Mobile Safety Alarm product – Blue Tooth Fall Sensor Contact Person: Janne Haverinen Organisation name (in English): Nelilab Inc. Address: Perhotie 28 City/Town: Kiviniemi Postal Code: FIN-90801 Country: Finland E-mail: [email protected] Telephone: +358 50 51 72 355 Website: www.nelilab.com Prescribed Healthcare product Contact Person: Anders Dahlgren Organisation name (in English): Tieto Healthcare and Welfare Address: Laboratoriegränd 11 City/Town: Luleå Postal Code: SE-973 21 Country: Sweden E-mail: [email protected] Telephone: +46 10 481 96 20 Work mobile: +46 70 556 90 32 Website: www.tieto.com/industries/healthcare-and-welfare Social Network product Contact Person: Ken Thompson Organisation name (in English): Swarmteams Address: 2 Kennelbridge Old Holywood Road City/Town: Belfast Co. Antrim Postal Code: BT4 2JN Country: Northern Ireland E-mail: [email protected] Telephone: +44 28 9076 1206 Work mobile: +44 870 3836695 Website: www.swarmteams.com Mobile Safety Alarm Service - Sweden Contact Person: Maria Runelöv Organisation name (in English): Municipality of Boden Address: Cityhall City/Town: Boden Postal Code: SE-961 86 Country: Sweden E-mail: [email protected] Telephone: +46 921 782 13 Work mobile: +46 70 299 75 89 Website: www.boden.se Mobile Safety Alarm Service - Norway Contact Person: Alfons Kemming Organisation name (in English): Municipality of Tromsø Address: Sykehusvegen 30 City/Town: Tromsø Postal Code: 9038 Country: Norway E-mail: [email protected] Telephone: +47 776 28 000 Website: www.tromso.kommune.no



Prescribed Healthcare Service - Sweden Contact Person: Malte Brännström Organisation name (in English): Sanden Healthcare Centre at County Council of Norrbotten Address: Sturegatan 20A City/Town: Boden Postal Code: SE-961 33 Country: Sweden E-mail: [email protected] Telephone: Phone: +46 921 130 03 Work mobile: +46 70 663 21 61 Website: www.nll.se Prescribed Healthcare Service - Norway Contact Person: Eli Arild Organisation name (in English): Norwegian Centre for Integrated Care and Telemedicine Address: Tromsø Science Park (Forskningsparken) in Breivika City/Town: Tromsø Postal Code: 9019 Country: Norway E-mail: [email protected] Telephone: Phone: +47 971 70 908 Website: www.telemed.no Prescribed Healthcare Service – Northern Ireland Contact Person: Melanie McClements Organisation name (in English): Southern Health & Social Care Trust Address: Bannvale House 10 Moyallen Road City/Town: Gilford Postal Code: BT63 5JX Country: Northern Ireland E-mail: [email protected] Telephone: Phone: +44 38 833220 Website: www.southerntrust.hscni.net Social Network Application Contact Person: Ken Thompson Organisation name (in English): Arctic Group AB Address: Sandviksgatan 81, P.O Box 163 City/Town: Postal Code: City/Town: Luleå Country: Sweden E-mail: [email protected] Telephone: Work mobile: Website: www.swarmteams.com

7. Visualisation Provide a telling picture or video about your project. Send the picture/video file separately, but list the filename and caption below. Note: This can be the same as a picture/video from the fact sheets. Please find the quality criteria for audiovisual materials in the guidance. See enclosed photographs to the fact sheets.



8. Supporting Documents

Please mark the relevant enclosures. For each category, provide the number of enclosed files.

___ Product Fact Sheet(s) ___ Service Fact Sheet(s) ___ Picture(s) ___ Graph(s) ___ Video(s) Others:

9. Signature

Please certify that all information given is complete and correct

Place and date

For completion and submission to:

Northern Periphery Programme Secretariat Att.: name of Desk Officer

Strandgade 91, 4.sal DK 1401 Copenhagen K

Denmark (Original blue ink signed copy)

E-mail: [email protected]

(Electronic copy in Word and Excel)

Authorized signature for the Lead partner organisation Name of the LP representative

FACT SHEET

Please submit 1 fact sheet for each product or service listed in question 3 of the Final Content Report.

Project Name: MyHealth@Age

Type of project outcome Choose one of the options below.

Product Service

Product/Service name: Mobile Safety Alarm Service

Key words: Safety Alarm Security Tracking Mobility

Purpose Provide safety for elderly people independently where they are located. Make it possible for people with fragile health to live a normal life. Perform daily life activities. Socialize with friends and relatives. Perform physical exercises. Main challenges:

a) Make it possible for the Healthcare provider to assist the alarm customers. For many welfare organizations, it will be necessary to develop the organization and work processes to be able to provide the assistance service.

b) Finance the new service. It is unclear how the financing shall be made. Shall the elderly people pay part of the cost? How much? Who shall pay what (smart phone, fall sensor, assistance staff work cost)?

c) Establish co-operation between healthcare providers in order to be able to provide assistance support also when the alarm customer is visiting other regions.

Target group(s) Who is the product/service for? List the intended end users. Be quite specific.

• Elderly people with fragile health that would like to be able to walk outdoors, socialize with friends and relatives and manage daily life activities with remain feel of security.

• Clients with balance problems as patients with stroke and Parkinson. It is also valuable for patients with osteoporosis.



Attributes Describe the product/service for the target group. Provide relevant details that your target group will need to form their opinion about the product/service and whether they will use it. Include information about:

• Its physical shape or delivery format • Its functionality • Its price • Its distribution channel/service provider • Its Co2 impact

Max. 1500 characters The Healthcare organization offer the alarm centre customer assistance Service within the municipality region when mobile safety alarm is generated by the alarm centre customer. The alarm centre receive alarm calls wirelessly from the alarm customer. The alarm centre staff call the alarm customer to check-out which assistance is needed. The alarm centre staff then distribute the alarm call to assistance staff smart phone. The assistance staff locate the alarm customer and provides requested support service. If the alarm customer generate a mobile safety alarm outside the healthcare and welfare organization´s region, the alarm centre call the alarm customers smartphone and check-out what has happened. If appropriate, the alarm centre staff can contact the general national emergency centre (112 in Europe) and request assistance. Since the GPS position of the alarm customer works anywhere, the alarm centre staff can inform the national emergency centre about the persons position.

References List the names of any companies/organisations using this product or service. Please make sure to obtain the permission of the company in question for publication of their name in connection to your project outcome.

Organisation name (in English) City Country Municipality of Boden used this service during the project. Boden Sweden City of Luleå used this service during the project. Luleå Sweden Municipality of Tromsø used this service during the project Tromsø Norway



Contact Details Provide information where end users can find further information, customer support or where interested parties can obtain the complete solution free of charge. Contact Details Contact Person: Maria Runelöv Organisation name (in English): Municipality of Boden Address: Cityhall City/Town: Boden Postal Code: SE-961 86 Country: Sweden E-mail: [email protected] Telephone: +46 921 782 13 Telephone: +46 921 782 13 Website: www.boden.se Instructions: Maria can provide information about the service. The service is not a free-of-charge service and it is not available commercially.

Visualisation Please visualise the product/service with audiovisual materials. Send the picture/video files separately, but list the filename(s) and caption(s) below. In case of a product:

• Mandatory: picture(s) • Optional: graph(s), animation/video

In case of a service:

Mandatory: graph(s) explaining the delivery process/model Optional: picture(s), animation/video

Note: By submitting audiovisual materials to the NPP as part of supporting documents for the Final Content Report, you give the NPP the right to use the materials and duplicate them in different publications, websites, etc. Please find the quality criteria for audiovisual materials in the guidance. 1 Picture - MSA1 Smart Phone Training 2 Picture - MSA2 Mobile Safety Alarm Training 3 Picture - MSA3 Fall Sensor Evaluation 4 Picture - MSA4 Mobile Safety Alarm usage 5 Picture - MSA5 Smart Phone and Fall Sensor 6 Graph – MSA6 Mobile Safety Alarm Service Value Chain





Product Service

Product/Service name Mobile Safety Alarm Product Note: this name should correspond to the name listed in question 3 of the Content Report.

Key words Safety Alarm Security Tracking Mobility Provide max. 5 key words related to your product/service to facilitate online search.

Purpose Providing safety for elderly people independently where they are located. Making it possible for people with fragile health to live a normal life. Socialize with friends and relatives. Perform physical exercise. Perform daily life activities. Main challenges: Provide correct position of client outdoor and indoor. Provide cost effective implementation feasible for elderly people and healthcare organizations. Reliable and easy to use on broad range of mobile devices that also can be used for other kind of applications/usage. Convince welfare organizations to support mobile safety alarm assistance. Provide ICT support that makes it possible for the welfare organizations to provide mobile safety alarm assistance cost-efficient enough to introduce it large-scale. Convince different municipalities to co-operate to support nationwide service for alarm clients. Develop feasible economic model including also personal safety alarm assistance.


• Welfare organizations that would like to provide mobile safety alarm service for their clients.

• Alarm centres that would like to offer mobile safety alarm to their clients. • Elderly people with fragile health that would like to be able to walk outdoors, socialize

with friends and relatives and manage daily life activities with remain feel of security. It has been identified that the safety alarm is very valuable for the following groups: Clients with balance problems as patients with stroke and Parkinson. It is also valuable for patients with osteoporosis.





Max. 1500 characters Smart phone application for elderly people (alarm customers). It provides a graphical user interface where the user can initiate an alarm by pushing a soft alarm key. It also include a fall sensor connected to the smart phone by blue tooth. If the person fall, an automatic alarm is generated by the fall sensor and transmitted to the alarm centre through the smart phone. The alarm customer can also push an alarm button on the fall sensor to generate an alarm. False alarms can be cancelled through the smart phone and the fall sensor. The alarm centre staff application generate sound and visual alarm to make the staff aware that a new alarm is received. The alarm centre staff can change alarm status to received. The alarm sound is then turned-off. The alarm centre staff can view the alarm customers position on an electronic map. If there is no GPS-coordinates available at the moment for the alarm customer position, the application display the most recent positions of the alarm customer. The application also provide digital photograph of the alarm customer and contact information to the alarm customers and his/her relatives. The alarm centre application makes it possible to dispatch the alarm to welfare staff located close to the alarm customer. When the alarm customer have accepted to assist the alarm customer, the alarm status is changed to assist. When the welfare staff have finished the assistance, the alarm status is changed to finished. The assistance staff application provides the assistance staff with information about the alarm. That includes a photograph of the alarm customer and contact data to the alarm customer and his/her relatives. A GPS map application that display the location of the alarm customer and the assistance staff position. That makes it easy for the assistance staff to find the alarm customer also when the customer is located in the forest or at other places without roads or other easily located reference points.




Organisation name (in English) City Country Municipality of Boden used this service during the project. Boden Sweden City of Luleå used this service during the project. Luleå Sweden Municipality of Tromsø used this service during the project Tromsø Norway

Contact Details Provide information where end users can find further information, customer support or where interested parties can obtain the complete solution free of charge. Contact Details Contact Person: Jonas Månsson Organisation name (in English): Arctic Group AB Address: Sandviksgatan 81, P.O Box 163 City/Town: Luleå City/Town: Luleå Country: Sweden E-mail: [email protected] Telephone: +46 920 29 59 36 Telephone: +46 920 29 59 36 Website: www.arcticgroup.se/english Instructions: Jonas can provide information about the product. The product is not a free-of-charge product and it is not available commercially.





Note: By submitting audiovisual materials to the NPP as part of supporting documents for the Final Content Report, you give the NPP the right to use the materials and duplicate them in different publications, websites, etc. Please find the quality criteria for audiovisual materials in the guidance.



1 Picture - MSA1 Smart Phone Training 2 Picture - MSA2 Mobile Safety Alarm Training 3 Picture - MSA3 Fall Sensor Evaluation 4 Picture - MSA4 Mobile Safety Alarm usage 5 Picture - MSA5 Smart Phone and Fall Sensor





Product Service

Product/Service name Note: this name should correspond to the name listed in question 3 of the Content Report. Prescribed Healthcare Service

Key words Provide max. 5 key words related to your product/service to facilitate online search. Healthcare eHealth Preventive Diabetes CVD

Purpose What is the product/service for? What main challenge does it address? Max. 500 characters. Prescribed Healthcare is a service that engage the clients more actively in their own healthcare. The service stimulate the clients to live a healthier life with physical exercises and healthier diet. It also make drug treatment more accurate. Since the healthcare professionals get access to more complete and accurate information about patients health, the possible to adopt treatment based on the patients actual situation becomes improved. Main challenges is to engage the clients that have most need for the service. Many clients are active and eager to use this service to get even better health. But many of the people that would benefit most of the service are inactive and not easy to engage. And if they begin to use this service, it is a challenge to motivate them to continue to improve their lifestyle longterm. Health coaching is key to succeed with that.

Target group(s) Who is the product/service for? List the intended end users. Be quite specific. Clients who´s health would benefit if they change to a healthier lifestyle with more physical exercise and/or healthier diet. Clients with Diabetes and Cardio Vascular diagnose.





Max. 1500 characters The healthcare staff develop a health activity plan together with the patient. The healthcare staff specify goals for the upcoming time period. When the time period is finished, the healthcare staff evaluate the outcome together with the patient and revise the plan for the next time period if needed. The healthcare staff offer secure e-mail communication with the patients to manage patients health questions. If the health plan includes specific exercises or utilization of own diagnose measurements, the healthcare staff can provides instructions through video messages, digital photographs and other kind of documents that explain how the health activity shall be performed. This is done through secure mail enclosures.


Organisation name (in English) City Country County Council of Norrbotten used this service during the project. It is now made available to patients at four healthcare centres.

Boden Sweden

Norwegian Centre for Integrated Care and Telemedicine used this service during the project.

Tromsø Norway

Southern Health Care Trust used this service during the project

Ulster Northern Ireland

Contact Details Provide information where end users can find further information, customer support or where interested parties can obtain the complete solution free of charge. Contact Details Contact Person: Malte Brännström



Organisation name (in English): Sanden Healthcare Centre at County Council of Norrbotten Address: Sturegatan 20A City/Town: Boden City/Town: Boden Country: Sweden E-mail: [email protected] Telephone: Phone: +46 921 130 03 Telephone: Phone: +46 921 130 03 Website: www.nll.se Instructions: When this report was developed, the service is only available to patients listed at the following Healthcare Centres at County Counsil of Norrbotten. Sanden, Björknäs, Grytnäs and Övertorneå.





Note: By submitting audiovisual materials to the NPP as part of supporting documents for the Final Content Report, you give the NPP the right to use the materials and duplicate them in different publications, websites, etc. Please find the quality criteria for audiovisual materials in the guidance. 1 Picture – PHC1 2-Channel ECG Measurement 2 Picture – PHC2 Blood Pressure Measurement 3 Picture – PHC3 Physical Exercise 4 Picture – PHC4 Pole Walking instruction 5 Picture – PHC5 Prescribed Healthcare GUI 6 Graph – PHC6 Prescribed Healthcare Service Value Chain



Product Service

Product/Service name



Note: this name should correspond to the name listed in question 3 of the Content Report. Prescribed Healthcare Product

Key words Provide max. 5 key words related to your product/service to facilitate online search. Prescribed Health Diagnose Self-care Communication

Purpose What is the product/service for? What main challenge does it address? Max. 500 characters. Modernize the interaction between clients and healthcare providers. Utilize the possibilities ICT provides to give clients control of their own healthcare. The aim is to stimulate clients to apply a healthier lifestyle and improve medical compliance. This require that healthcare staff becomes coaches for the patients. A work-role shift that might be cumbersome for some professionals. It also require new ICT infrastructure to manage patient provided data securely and provide proper integration with the Healthcare providers ICT systems.


• Healthcare organizations that would like to engage patients more actively performing own healthcare activities.

• Healthcare organizations that would like to introduce secure mail conversation with patients and possibility to provide video, digital images and other enclosures.



Max. 1500 characters Prescribed Healthcare (PH) is a web-application for smart-phones provided by Tieto Healthcare and Welfare. For any interested parties, please contact for a price quotation. The prescribed healthcare service strongly reduce travel to healthcare centres. Since the potential customer base is really large, the Co2 impact will be significant.



Step and pulse meters stimulate and evaluate physical activity. Goals can be set regarding exercises suitable for the actual persons interest and physical ability. The exercise programs are transferred to the mobile phone. Medication list is transferred to the elderly persons mobile phone. An alarm is received when it’s time to make medication. The client report performed medication, including a time stamp. That makes it possible to follow-up medication compliance. A schedule for own diagnose measurements are transferred to the elderly persons mobile phone. Supported measurements include glucose, blood pressure, PK and 2-channel ECG. An alarm is received when it's time to do the measurement and report the data. The physical exercises and the own diagnose measurements are displayed as diagrams on the mobile phone or web-browser. The recommended values are displayed making it easy to interpret the health progress. The elderly people can easily communicate with healthcare staff by secure messaging services through the mobile phone. That improves the healthcare staff availability. The services utilize secure authentication and data transmission. It is for example only approved IP-addresses that are allowed to login to the services.


Organisation name (in English) City Country Kroken Legekontor Tromsö Norway Sanden Healthcare Centre, County Council of Norrbotten Boden Sweden

Contact Details Provide information where end users can find further information, customer support or where interested parties can obtain the complete solution free of charge. Contact Details Contact Person: Anders Dahlgren Organisation name (in English): Tieto Healthcare and Welfare Address: Laboratoriegränd 11 City/Town: Luleå City/Town: Luleå Country: Sweden E-mail: [email protected] Telephone: +46 10 481 96 20 Telephone: +46 10 481 96 20 Website: www.tieto.com/industries/healthcare-and-welfare Instructions: The Prescribed Healthcare solution is an extension of Meddix. The product is offered on commercial terms by quotation.







Note: By submitting audiovisual materials to the NPP as part of supporting documents for the Final Content Report, you give the NPP the right to use the materials and duplicate them in different publications, websites, etc. Please find the quality criteria for audiovisual materials in the guidance. 1 Picture – PHC1 2-Channel ECG Measurement 2 Picture – PHC2 Blood Pressure Measurement 3 Picture – PHC3 Physical Exercise 4 Picture – PHC4 Pole Walking instruction



Product Service

Product/Service name Note: this name should correspond to the name listed in question 3 of the Content Report. Social Networking Product

Key words Provide max. 5 key words related to your product/service to facilitate online search. Social Networking Contact Active Peer-Support

Purpose What is the product/service for? What main challenge does it address? Max. 500 characters. Remaining socially active can be important in improving quality of life and promoting a



healthy lifestyle. However, maintaining existing social contacts and making new contacts can be difficult, particularly if living in a remote location. MH@A aims to provide mobile, active and easy to use Social Networking Product that facilitates maintaining old & making new social contacts along with a means to communicate with family, friends & healthcare professionals to exchange information and advice.

Target group(s) Who is the product/service for? List the intended end users. Be quite specific. Elderly people who (may have one or more of the following scenarios): -‐ live in rural locations; -‐ have family who do not live close by; -‐ wish to have regular contact with Healthcare Professionals for informal advice; -‐ wish to communicate with a wider circle of friends more regularly; -‐ wish to communicate with others who live in similar scenarios or have similar ailments /

diseases.



Max. 1500 characters The MH@A Social Networking Product was developed by SwarmTeams LTD., who are based in Belfast in Northern Ireland. SwarmTeams LTD. specialise in creating customised Social Networks and were able to develop a stripped back interface for MH@A. The interface was accessed through the web browser on the chosen MH@A Mobile Handset, with a simple launch and login shortcut developed to simplify access to the product. Once logged into the application, the user can see the networks they are part of, for example the Regional Field Trial cohort, or personalised family & friends. When a network is chosen, the user can see who is in the network, what messages (or discussions) are open, create a discussion or send another user a private message. As the product is web-based, it is possible for others, such as Family & Friends or Healthcare Professionals, to access the network using any web browser. The network supports both group messages and private messages, creating a discussion stream as conversations take place. Group messages can only be viewed / participated in by other members of the group the conversation was initiated in. Therefore other Field Trial users could not view the conversations a user was having with their family & friends.

References



List the names of any companies/organisations using this product or service. Please make sure to obtain the permission of the company in question for publication of their name in connection to your project outcome.

Organisation name (in English) City Country County Council of Norrbotten used this service during the project. It is now made available to patients at four healthcare centres.

Boden Sweden

Norwegian Centre for Integrated Care and Telemedicine used this service during the project.

Tromsø Norway

Southern Health Care Trust used this service during the project

Ulster Northern Ireland

Contact Details Provide information where end users can find further information, customer support or where interested parties can obtain the complete solution free of charge. Contact Details Contact Person: Ken Thompson Organisation name (in English): Swarmteams Ltd Address: 2 Kennelbridge Old Holywood Road Belfast City/Town: Belfast Postal Code: BT4 2JN Country: Northern Ireland E-mail: [email protected] Telephone: +44 771 47 000 10 Website: www.swarmteams.com Instructions: A trial version of the Swarms application can be downloaded for free from www.swarmteams.com.





Note: By submitting audiovisual materials to the NPP as part of supporting documents for the Final Content Report, you give the NPP the right to use the materials and duplicate them in different publications, websites, etc. Please find the quality criteria for audiovisual materials in the guidance.



1 Picture – SN1 Social Network training 2 Picture – SN2 Swarmteams Social Network application

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