North Tyneside CouncilParticipation and Engagement Team

‘You’re Welcome’ rocks my socks!

Who we are?• We are the North Tyneside Young Person’s Health

Reference Group.

• Our main role is to support health

services through ‘You’re Welcome’.

• We are also Young Verifiers, so we are trained to accredit services

What is ‘You’re Welcome’?

‘You’re Welcome’ is a programme that helps health services become more young person friendly.

What’s the point?• By improving accessibility and the quality of

services for young people, ‘You’re Welcome’ empowers young people to access services which meet their needs.

Key areas of ‘You’re Welcome’

• Access• Publicity• Confidentiality and consent• The environment• Staff training, skills and attitudes• Joined up working• Monitoring, evaluation and involvement of young people

Why are we involved?

• United Nations Convention on the Rights of the Child.– Article 12– Article 24

• Department of health say services should involve young people!

What we have done!

In the last two year we have…• Been involved in developing Sexual Health

services• Led on consultation around ‘Healthy Eating’• Conducted verification visits across the borough

and beyond• Been involved in creating guidelines and

protocol for services

What else have we done?As well as this we have..• Delivered training to health professionals• Led workshops for children and young people• Led workshops for health professionals• Bid for funding for to produce resources for young people and for

services• Supported Services in

becoming young person

friendly

CD ROM resource

We are producing a resource for You’re Welcome for North of Tyne services. Our idea led us to link with young people in Northumberland. Here is a snippet of the

artwork we are using throughout the CD ROM.

What we want to do in the future…

• Expand and recruit!• Do more!• Stay involved with ‘You’re

Welcome’!• Spread the word to young

people!• Get more services in North

Tyneside accredited!

What has the project done for you?

The project has;• Helped us communicate and work with many other

people• Meet lots of others• Be involved in lots of services• Learn about health• Many of us now want a career in health

Thank you for listening

For further information please contact

Kat Telfer (Children’s Participation Officer) on

(0191) 643 8765 or through kathryn.telfer@northtyneside.gov.uk

Any questions?