North Shore Community College
description
Transcript of North Shore Community College
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A Practical Approach to Assessment in Service-Learning
North Shore Community College
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Overview
• Background information
• Methods of assessment
• Assessment findings
• Actions and Plans
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Background Information
• North Shore Community College (NSCC)
• NSCC Service-Learning Program
• NSCC Service-Learning Program Self-Study Process
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STUD
ENTS
STUD
ENTS FACULTY
STUD
ENTS FACULTY
COMMUNITYORGANIZATIONS
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Planning of Assessment
Identify goals of assessment• Students experience• Faculty motivation and engagement• Suitability and satisfaction of organizations
Identify methods of assessment• Surveys• Site visitations and interviews
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STUDENTS SURVEY
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Understanding of Course Contents
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Personal Development
• Understood issues in the community-81%• Gained self-confidence-77%• Developed team work skills-77%• Respect for Diversity-74%• Time management skills-67%
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Most Satisfying Aspects
Note: in counts
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Top responses included• Community Service (28)• Satisfaction (21)• Interacting with people (17)• Learning new materials (11)• Hands on experience (9)• Working with kids (9)
Most Satisfying Aspects
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Least Satisfying Aspects
A few complaints:• Commute to the site (2)
• Scheduling (2)
• Paperwork (2)
• Coordinating with their groups, agencies, & clients (4)
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Recommendations
• Advertise the program • Increase the number of choices/
organizations available to do a project
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FACULTY SURVEYMotivational Factors of NSCC Faculty to Get Involved with and Persist with
Service-Learning
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Literature Review• Higher Education
Faculty motivated by student learning outcomes/Peers
Vs.• Community Colleges
Faculty motivated by student learning outcomes/ S-L Coordinator
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Methods• Development of Survey
• Implementation of Survey
• Response Rate
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Demographics
Male31%
Female69%
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Years at NSCC
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Why did you get involved in service-learning?
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Who encouraged you to incorporate service-learning into your course(s)?
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Do you receive institutional recognition for your involvement with service-learning?
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Have you incorporated service-learning into your course within the last 12-15 months?
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If YES, what ensures your continued participation in service-learning?
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If NO, why not?
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Key Findings
What motivated your involvement:• Key role of Service-Learning Faculty• Self-Directed • Key role of Service-Learning Coordinator• Valued Experiential Education/Active-Learning
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Key Findings Cont’d
Persistence with Service-Learning• Student satisfaction • Increase in student skills and abilities
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COMMUNITY PARTNERSIn-Depth Interviews & Survey
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Purpose of Interviews• To know about programs and services offered
• To understand agency expectations
• To evaluate any potential health and safety risks
• To receive feedback about students
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Methods
• In-Depth Interviews
• Survey
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Interviews-Key Findings
• Positives• Orientations• Satisfaction with student work
• Challenges• Student/Agency communication regarding
scheduling
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Survey-Key Findings• Positives
• Orientations• Students explained S-L objectives• Positive attitude• Served needs of organization
• Challenges• Identify themselves as NSCC Students• Communicate-create closure
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Conclusion• All sites would welcome NSCC students back
in the future
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CLOSING THE LOOP
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Implications• Maintain strong ties with Service-Learning Faculty.
• Create more recognition for Service-Learning Faculty.
• Create more recognition of Service-Learning students.
• Further qualitative study of faculty perceptions of rewards and recognition.
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Closing the Loop
Students Recognition
• Service-learning on Transcripts
Flexibility• One credit hour class
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Faculty Recognition
• Inclusion in Celebration• Years of Service
• Letters
Flexibility• Jump Start option
Closing the Loop
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Closing the Loop
Publicity• Activities in the Bulletin• Revision of public website
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Closing the Loop
Institutional Commitment• GenEd Outcomes• Job Postings