North Lanarkshire Council Report

Community Empowerment Committee

☒approval ☐noting Ref LMcM/LF/EW Date 24/08/20

Programme of Work (PO84 (2)) Develop and Implement an Adult Learning Delivery Plan

From Lizanne McMurrich, Head of Communities

Email mcmurrichl@northlan.gov.uk Telephone 01236 812388

Executive Summary

As of August 2018, the Scottish Government assumed policy lead responsibility for community Learning and Development (CLD) youth work, adult learning, English for speakers of other languages, and adult literacies, providing advice to Scottish Government Ministers and working with stakeholders to develop and implement related policy. A key priority for the policy team for CLD is the development of an Adult Learning Strategy 2020-2025 which combines adult learning, English for speakers of other languages, and adult literacies into one policy document. This report introduces the North Lanarkshire CLD Partnership Adult Learning Delivery Plan 2020 – 2022. The plan firstly supports the requirements of The Plan for North Lanarkshire and the NLC CLD Partnership Plan at a local level and secondly the National Performance Framework at a national level with a particular focus on the 29,400 (13%) 16-64 year olds who do not have any qualification which is well above the Scottish average of 8.7%. The plan seeks to understand and address the impact of the Covid -19 pandemic on issues such as; unemployment, mental health, social isolation, digital literacies and targets specific groups most affected.

A carefully targeted Adult Learning Delivery Plan is essential to support, enable and encourage adults in North Lanarkshire to acquire the knowledge, skills and confidence necessary to play an active and productive role in personal, family, work and community aspects of life as we move forward into this period of recovery and beyond.

Recommendations The Community Empowerment Committee is recommended to:- (1) note the Adult Learning programme delivered during lockdown as outlined in section

2.2 of the report; and

(2) approve the North Lanarkshire CLD Partnership Adult Learning Plan as included in

Appendix 1 of this report.

1. Background The National Adult Learning Strategy paper, submitted to committee on 3rd February

2020, reported that Adult Learning is at the heart of lifelong learning and that it is essential that all relevant agencies work together to ensure common understanding of the importance of the provision of learning across all areas of life: personal life, family life, working life and community life. Adult Learning is delivered by a range of partners including; the community and voluntary sector, further and higher education, the Council’s CLD, and Employability teams, Culture and Leisure NL Libraries, NHSL and DWP.

The impact of the COVID pandemic has highlighted the necessity of a targeted joint

programme of Adult Learning delivery as we now focus on recovery, renewal and investment to re-gain lost ground and build back better. The Delivery Plan combines the principles of learning being lifelong, life-wide and learner centred with an immediate need to tackle the issues created or aggravated by the pandemic.

2. Report 2.1 Adult Learning Provision To support the development of Adult Learning across North Lanarkshire the North

Lanarkshire CLD Partnership offers a broad range of learning activities in a variety of settings including online at home, in the workplace, in educational establishments and within communities. The range of provision covers but is not exclusive to:

Literacy and Numeracy;

English as a Second Language (ESOL);

Gaelic;

Health and Wellbeing;

Mental Health;

Personal Development;

Accreditation;

Employability; and

Digital Inclusion The CLD Partnership Adult Learning Delivery Plan covers each of these key areas and also identifies where the impact of the COVID-19 crisis and lockdown has been greatest. This impact has created an urgency and need for greater focus in relation to:

Digital Literacies, Online Learning and Digital Exclusion: Adult learning delivery continued during lockdown as CLD staff adapted delivery methods to suit the situation. A blended approach to learning including distance, online and direct face to face delivery is a necessity moving forward to ensure an inclusive learning offer for all learners. Some learners are shielding and others are anxious about group settings. The challenge with this approach is the lack of access to digital equipment and broadband. The North Lanarkshire CLD Partnership and DigitalNL are supporting the implementation of the Connect Scotland programme with SCVO to identify need and distribute 600 digital devices to the most vulnerable NLC residents. The distribution of the devices will be supported by the creation of Digital Champions who will assist in the set-up of devices and provide learning support.

The Plan for North Lanarkshire Priority Improve economic opportunities and outcomes

Ambition statement (6) Raise attainment and skills for learning, life, and work to enhance opportunities and choices

Young Adults: Between March and April 2020 the number of young people claiming benefits rose by 55% to 2,550, (The North Lanarkshire claimant rate for this group is higher than the Scottish rate (7% v 5.8%)). Young people have also reported an increase in mental health issues as a result of unemployment, furlough and lockdown. A revised Young Adult programme will provide the support needed to gain entry into employment, increase confidence and support good mental health. Unemployment and Employability: People who live in areas with the lowest incomes – like North Lanarkshire, whose unemployment benefit claimant rate hit a record high in April, with a claimant count sitting at 13,485, 6.2% of the working age population, higher than the Scottish rate of 5.4% – are predicted to be the most vulnerable and hardest hit. The delivery plan provides employability, health and wellbeing, financial and digital inclusion resources and support for those who need new skills for the changing job market. Social Isolation and Mental Health: many learners have expressed concerns with their mental health due to lockdown and fears for the future. Those socially isolating who do not have a family network or access to digital resources have been hit most. A combination of low income, unemployment and social isolation can often lead to mental health issues and in some cases homelessness or hospitalization. A robust programme of support using the skills within CLD, NHS, colleges and community and voluntary organisations will ensure a variety of options will be available to learners. Volunteering: One positive from lockdown has been the increased numbers of people volunteering to help others in the community. The delivery details a joint approach to recruiting, induction, managing and training of volunteers to provide a wealth of people and skills across North Lanarkshire supporting individuals and communities. Volunteers will have a record of unpaid work and experience for use in job and further education applications. Adult Learner Forums: North Lanarkshire has groups and individuals actively take part in decision making and influence the learning that takes place. The delivery plan outlines plans to build a network of learners and a pathway through the learning experience that includes opportunities build skills for participation. This particularly takes into account seldom heard voices and links to the participation in the 9 new Community Boards.

Family Learning: enables both adults and children to develop and learn while participating in Family Learning activities and encourages and supports further learning in both adult and child out with the Family Learning experience. For parents and carers to not only be able to support their child’s learning but to realise their own full potential it is essential that their learning needs form part of the Adult Learning Strategy 2020-2025 and the Adult Learning Delivery Plan linking to the expected outcomes of The Plan for North Lanarkshire. Home schooling as part of lockdown has highlighted the concerns of parents over their own learning including literacy and numeracy and ICT skills. Lone parents make up 1 in 4 of all families, and women account for 90% of lone parents.

2.2 North Lanarkshire CLD Partnership Adult Learning Delivery Plan The Adult Learning Delivery Plan (attached) reflects the priorities and ambitions of

The Plan for North Lanarkshire and the NLC CLD Partnership plan. It addresses key issues affecting adult learners in North Lanarkshire and identifies the impact of COVID on learners’ lives, CLD practitioners’ provision and delivery and the changes required to move forward into recovery. Challenges include:

implementation of COVID social distancing and PPE requirements;

access to digital equipment for learners and staff;

accreditation assessment in a distance learning situation;

managing face to face delivery in a social distancing environment; and

supporting learners who continue to shield. 2.3 Adult Learning in Lockdown Adult learning delivery has continued throughout lockdown. The Council’s CLD team

has had to adapt and revise delivery methods to take account of the situation. This has resulted in innovative and forward thinking practice that can be further developed to move forward into recovery and beyond. The use of social media and online learning combined with doorstep visits and drop off of work has evolved into a blended learning approach to working with communities. Some examples of lockdown learning are:

Tackling mental health and social isolation: Digital Health walking activity with weekly theme, promoted via text and social media. This encourages learners to be more physically active and raises awareness of their mental wellbeing. Participants take photos on a positive theme – recent topics have included trees and bees- encouraging mindfulness and then share their photos on social media, increasing their sense of connection. Staff also remotely give learners help to use new equipment in order to join in with activities online. Nature themed topics have been extended with links to materials and activities from Cumbernauld Living Landscapes to encourage further learning. All learners not able to engage in learning activities because of current COVID situation, receive welfare calls from staff to reduce loneliness and boost mental health. There is also a Summer Book Club, with the first book called ‘A Fresh Start’ with question cards, a bookmark with a mental health theme, teabag and reading card to get started. The reading card also promotes the libraries own book club to encourage people to move on to something new as they gain confidence.

English for Speakers of Other Languages and Syrian Resettlement Programme: Initial challenge at the start of lockdown was to establish lines of communication between staff, ESOL learners and resettled refugees in North Lanarkshire to firstly provide up-to-date COVID 19 guidance in English and Arabic and then to ensure that fundamental needs were covered such as access to food and prescriptions and support for those in isolation. English language learning has continued throughout lockdown via online platforms however where this has not been possible learners were contacted by phone and door step drops of learning packs and resources were made. Going forward there will be a strong focus on building people’s IT skills to reduce exclusion from online activities.

Adult Literacies: A slow initial response to online learning and tasks using ICT led to CLD staff suggesting a hard copy ‘activity pack’ for learners that included word, spelling and number puzzles, outdoor nature activity sheets and colouring sheets for relaxation and mindfulness. This received a positive response from all learners. Packs were printed and delivered to doorsteps with instructions and led to more focussed requests from learners, increased self-direction and ownership of learning plans.

2.4 Designing and Delivering Outcomes in Partnership In terms of the National Performance Framework, the North Lanarkshire CLD

Partnership Adult Learning Delivery Plan 2020 – 2022 will support the achievement of the following outcome:-

Our People:

grow up loved, safe and respected so that they realise their full potential;

live in communities that are inclusive, empowered, resilient and safe; and

are well educated, skilled and able to contribute to society.

A partnership approach will allow for sharing of resources and ideas, joint working and delivery, and joint reporting of impact. The partnership includes; New College Lanarkshire, NHS Lanarkshire, Routes to Work, VANL. The plan supports the CLD partnership established priorities:

support inclusive growth through digital inclusion;

address inequalities in relation to health and wellbeing, poverty and empowerment;

identification of needs of inclusive individuals, groups and communities;

support the ‘Seldom heard’ to engage in community life and access services;

build the capacity of communities;

ensure that we build a skilled workforce and the capacity to build on a shared agenda; and

support schools and young people in relation to attainment and achievement including positive mental health.

North Lanarkshire adult learning staff and learners play a key role in influencing and

informing adult learning locally, regionally and nationally. Adult learners have participated in conferences and networks and have been actively involved in the development of the National Adult Learning Strategy. Adult Learning practice in North Lanarkshire is recognised for quality and innovation and practitioners from across the UK have visited to share ideas and good practice.

Statement from Education Scotland The Council’s Adult Learning team has been actively involved in the promotion and sharing of resources at a national and regional level through a variety of engagements. Staff have delivered Adult Learning inputs at the recent Education Scotland webinars on Adult Learning and Adult Literacy where they shared interesting practice with approximately 180 practitioners over the two sessions. NLC Adult Learning:

are a founding key contact on the National Adult Literacy network, which leads on strategic national thinking of delivering adult literacy provision, sharing information, highlighting resources and networking with the other Scottish local authorities;

recently also supported an International visit by the Waterford and Wexford Education Board, offering a visit to provision where a partnership approach to adult learning was highlighted, with staff, learners, volunteers and voluntary organisations involved in the visit;

has taken forward a leadership role in the delivery of Adult Literacy professional learning for the West Region. The original staff event took place at the start of 2020 with further development planned to lead practitioners in the West Region to improve staff knowledge, promote adult literacy social practice approach and network with West Region local authorities, which Education Scotland also supports; and

support Education Scotland in producing case studies which are used and highlighted to Scottish Government CLD Policy Team, through Education Scotland social media, through Education Scotland’s West Regional Team and through the National Improvement Hub. This supports improvement across Scotland by sharing interesting working practice and resources as well as supporting the promotion of the importance and impact of Adult Learning.

Statement from Scotland’s Learning Partnership Learners from North Lanarkshire are extremely active on the National Learners’ Forum and we have been meeting virtually during COVID-19.

The main current priories are:

supporting the Learners’ Network through telephone calls and on line meetings;

seeking funding to develop a national learners’ platform for Scotland; and

developing a National Adult Learning Strategy with Richard Lochhead, Minister for Further Education, Higher Education and Science.

3. Equality and Diversity 3.1 Fairer Scotland Duty

In line with the Fairer Scotland Duty, the Adult Learning Delivery Plan contributes to the Council’s strategic approach to reducing inequalities and improving outcomes for our adults in relation to the approaches outlined in the Scottish Government’s guidance for Public Bodies.

3.2 Equality Impact Assessment

An initial assessment has been completed that will be further informed by the ongoing consultation associated with the development of the plan.

4. Implications 4.1 Financial Impact

The strategy will be delivered within the available resources of the Council and partners, subject to future potential realignment in accordance with Covid -19 crisis recovery planning and the establishment of future provision on the principle of “build better back”.

4.2 HR/Policy/Legislative Impact The development of the North Lanarkshire CLD Partnership Adult Learning Delivery

Plan will support and direct the delivery of Adult Learning in line with the Fairer Scotland Duty and the Community Learning and Development (Scotland) Regulations 2013.

4.3 Environmental Impact None identified at present. 4.4 Risk Impact

The plan will be delivered in accordance with guidance from the Scottish Government in relation to COVID-19 and the Council’s Recovery Planning principles and guidance.

5. Measures of success 5.1 More adults aged 16 to 64 years old who are gaining a qualification or engaging in

learning which improves their outcomes in relation to work, further learning, employability and health and wellbeing.

6. Supporting documents 6.1 Appendix 1 – North Lanarkshire CLD Partnership – Adult Learning Delivery Plan

2020 – 2022.

Lizanne McMurrich Head of Communities

Appendix 1

North Lanarkshire CLD Partnership

Adult Learning Delivery Plan 2020 - 2022

Community Based Adult Learning

Vision Statement

“Our vision for North Lanarkshire is of a strong vibrant community where everyone is committed to improving the quality of life, work, and attainment for themselves and others”

Priorities

1. Improve economic opportunities and outcomes. 2. Support all children and young people to realise their full potential. 3. Improve the health and wellbeing of our communities. 4. Enhance participation, capacity and empowerment across our communities. 5. Improve North Lanarkshire’s resource base.

Shared Ambition(s)

8. Engage children and families in early learning and childcare programmes and making positive transitions to school. 9. Invest in early interventions, positive transitions, and preventative approaches to improve outcomes for children and young people. 10. Engage with children, young people, parents, carers, and families to help all children and young people reach their full potential. 11. Increase economic opportunities for adults by understanding, identifying and addressing the causes of poverty and deprivation, and the barriers to financial inclusion. 15. Encourage the health and wellbeing of people through a range of social, cultural, and leisure activities. 18. Ensure our digital transformation is responsive to all people’s needs and enables access to the services they need. 19. Improve engagement with communities and develop their capacity to help themselves. 20. Improve the involvement of communities in the decisions, and development of services and supports, that affect them.

CLD Partnership Contributions

Objective Lead Actions Timesc

ale Milestones

Contribution to NLC

Programme of Work

Contribution to NLC CLD Partnership

Plan Adult Learning Programme: A joint Adult Learning programme that provides adult learners and specifically vulnerable groups with a programme of opportunities that have been designed with, and for, learners based on their interests and the skills they bring in the context of both local and national economic and social drivers. Additionally review delivery methods to further develop a blended learning approach. The main themes of: Accreditation Reducing Poverty Employability Health and Wellbeing Digital Inclusion.

NLC CLD / CLD Partnership

Review and refresh the Adult Learning offer to ensure it meets the needs of adult learners across North Lanarkshire and the requirements of the Plan for North Lanarkshire, the NLC CLD Partnership Plan the Strategic Policy Framework and the revised Adult Learning Strategy: Prepare and carry out a consultation with adult learners and partners. Create a working group that includes adult learners, NLC CLD and CLD Partnership to develop, monitor, review and evaluate the NLC Adult Learning Strategy. Present the plan to management team, committee, partners and staff. Monitor, review and evaluate the plan.

21/22

Completed consultation with learners and partners Completed plan: staff development, targeted themes and targeted client groups Rationalised adult learning offer that provides opportunities online and in a variety of venues across the partnership and NL wide. Increased number of adult learners within SMID 1 & 2.

PO6 PO9 PO21

Co-produce a range of well-planned and tailored learning offers with individuals, groups and communities.

Young Adult Offer: A refreshed Young Adult offer that addresses the issues of poverty, housing, employment, mental health, post school transition, further education and accreditation and place in the community.

NLC CLD / Employability Team / CLD Partnership / Routes To Work

Revise the Young Adult Programme including Community Learning and Employability Hubs: Consultation with employability hub team. Appoint a Hub Co-ordinator. Develop an action / work plan that utilises the opportunities available from partners. Re-brand and re-launch the Young Adult Offer. Monitor, review and evaluate plan / offer.

20/21

Completed consultation with Hub Team. Hub Co-ordinator appointed. Completed action plan. Increased number of young adults achieving qualifications. Increased number of young adults engaging with the programme. Increased number of young adults progressing to positive destinations. Reduction in the number of benefit claimants aged 16-24 (currently at 2,550)

PO6 PO9 PO21 PO24 PO33

CLD Partnership Priority: Support individuals and communities to realise their full potential Reduce the poverty and inequality-related attainment gap through the targeted support of relevant young people, adults, families and communities, particularly at key transition stages.

Gaelic Language: A revised CLD Gaelic programme that meets the needs of adult learners across North Lanarkshire and the commitments set out in the NLC Gaelic Language Plan by providing increased opportunities for Gaelic learners to practise the language within community and social settings.

CLD / CLD Partnership

Gaelic: Assess CLD input to the Gaelic Language Plan (GLP) to develop a revised CLD Gaelic programme that meets the needs of adult learners across North Lanarkshire and the commitments set out in the NLC Gaelic language Plan: Consultation of Gaelic learners across NLC. Assess the need for increasing opportunities to use Gaelic in informal settings. Review methods of delivery to include online groups, activities and classes. Review staffing required to provide a blended learning programme. Prepare local Gaelic delivery plan that complements the NLC Gaelic Language Plan. Monitor, review and evaluate the plans.

20/21

Need assessed across North Lanarkshire. Updated local plan prepared for revised GLP. Increased opportunities for learning across North Lanarkshire. Increased numbers of learners engaging with Gaelic language.

PO9 Co-produce a range of well-planned and tailored learning offers with individuals, groups and communities.

ESOL: An updated ESOL programme for North Lanarkshire that meets the needs of learners, utilises the joint resources of partners and meets the recommendations set out in the ESOL Strategy for Scotland.

CLD / CLD Partnership / New College Lanarkshire

Develop an ESOL plan for North Lanarkshire: Assess needs and skills of ESOL learners. Devise a programme that meets the needs of learners: language, employability, education, health and wellbeing. Review methods of delivery to include online groups, activities and classes. Review staffing required to provide a blended learning programme. Finalise ESOL Plan for north Lanarkshire. Monitor, review and evaluate the plan.

20/21

Current ESOL provision reviewed and evaluated. Staff awareness and training plan confirmed. Relevant staff trained to required level. ESOL programme confirmed.

PO9 PO21

Reduce the poverty and inequality related attainment gap through the targeted support of relevant young people, adults, families and communities, particularly at key transition stages.

Syrian Resettlement Programme (SRP): A joint programme that encompasses ESOL language and the integration needs of the Syrian families that encompasses family, community, personal and work experiences.

CLD / CLD Partnership / NCL / Jobcentre Plus / Housing / Social Work

Syrian Resettlement Project: ensure all Syrian learners have the opportunity to learn English and integrate within the local and wider community: Meet with individuals to assess learning needs. Create a programme for each learner / group. Identify staff training needs re SQA qualifications and progression route to NCL. Review methods of delivery to include online groups, activities and classes. Review staffing required to provide a blended learning programme. Ongoing review and evaluation of the programme.

20/21

All Syrian families’ English language

level assessed and individual

learning plans created.

All Syrian learners working towards

required levels of ESOL qualification.

Each individual adult has a portfolio of learning and integration activities. Increased engagement with partners and communities.

PO9 PO21 PO45

Reduce the poverty and inequality related attainment gap through the targeted support of relevant young people, adults, families and communities, particularly at key transition stages. Recognise and celebrate achievement, attainment and progression

Digital Inclusion / Digital literacies: All North Lanarkshire ICT delivery is identified and programmed to ensure a range of learning opportunities, times and venues are available to learners. Digital NL website and badging process is accepted as mainstream across NL.

CLD / CLD Partnership / VANL / Culture NL

Digital NL Project: work with partnership to continue the work of the project in particular with those adults and communities who are digitally excluded: Ensure strong links between communities and the council’s digital transformation project. Implement roll-out of Connecting Scotland Programme. Update Digital NL website and review and develop role of Digital NL Champions learners and staff. Review methods of delivery to include online groups, activities and classes. Review staffing required to provide a blended learning programme. Introduce Digital NL badging across all CLD Partnership delivery. Upskill partnership staff on Digital NL procedures via NCL course.

20/21

Agreed remit for continuation of the

work of the Digital NL project.

North Lanarkshire programme of ICT

provision offering a variety of venues

and levels of ICT support including

qualification and clear progression

routes.

PO9 Support inclusive growth, employment and social enterprise through the development of literacy, numeracy and digital inclusion. Recognise and celebrate achievement, attainment and progression

Learners’ Voices: An agreed, clear process and opportunities for adult learners to participate in the planning, implementation and review of the adult learning programme. A range of opportunities throughout the programme for learners to become involved in community matters.

CLD / CLD Partnership

Develop a continuous process for including adult learners’ voices in community engagement in particular in relation to the 9 Town Boards: Gather baseline information on existing methods of consultation with learners on learning activities, at all stages. Gather baseline information on local opportunities for learner involvement in wider decision making structures and processing. Working group to review baseline information and establish forward plan for Learners’ Voices. Develop a plan including a process throughout the learning journey. Monitor, review and evaluate plan.

21/22

Community consultations will utilise

the adult learner resource to reach a

wider and target specific audience.

Clear engagement infrastructure

across adult learning.

Opportunities for learners to become

involved in local communities is

established as part of all learning

activities.

PO9 PO57

Empower individuals and communities to express their voices and influence local decision making.

Accreditation: An offer and programme of accreditation that provides a progression route from community based to further education and beyond that tracks learner progression.

CLD / CLD Partnership / NCL

Identify progression routes for community based adult learning. Develop and agree a tracking system to allow for evaluation and impact of learner progression. Align tracking system with reporting across the partnership. Develop routes of progression through the Adult Achievement Awards in the context of compliance with COVID 19 guidance.

20/21

System in place to track learner

progression

PO9 Recognise and celebrate achievement, attainment and progression. Jointly monitor, evaluate and share the impact of learning with participants and partners across North Lanarkshire.

Quality Assurance: A full complement of assessors and verifiers available across all CLD Adult Learning subjects, specifically SQA qualifications, contributing to a robust QA system and supporting a wide range of accreditation opportunities.

CLD / CLD Partnership / NCL

Quality Assurance: ensure continuation of current high standard of QA across partnership. Identify gaps and plan relevant joint training.

21 / 22 Updated record of staff QA skills

across CLD.

Training and development plan in

place.

Full complement of assessors and verifiers across the range of qualifications.

PO9 Develop a skilled, professional and cohesive CLD workforce across partnership organisations.

Sharing resources: An effective system of operational networks that makes best use of skills and experience of frontline workers and learners’ representatives across NL CLD Partnership.

CLD / CLD Partnership

CLD Partnership: build effective partner networks across adult learning. Review of current status of partnership networks identifying gaps and overlaps. Agree operational network requirements with partnership. Introduce new networks, review and evaluate.

20/21 Programme of engagement with

partner organisations.

Locality meetings re-established

within the 9 Town Boards

Framework.

Sharing of resources, referrals and good practice.

PO9 Work in partnership with communities and stakeholders to target resources based on local needs and assets.

Adult Learning Networks: NL Adult Learning Partnership representatives at the forefront of local, regional and national learning networks and organisation. NL Adult learning considered a key player within Adult Learning in Scotland and beyond.

CLD / CLD Partnership

Adult Learning Networks including promotion and publicity: Identify adult learning events and networks. Make contact, join, as required. Assign leads to networks and events. Use information gathered to promote participation in the wider adult learning forum.

21/22

Small working group set up to look at

publicity, annual events and adult

learning networks

Leads assigned to annual events

Leads assigned to adult learning

networks

Increased participation in adult learning decision making across CLD, locally, regionally and nationally

PO9 Co-produce a range of well-planned and tailored learning offers with individuals, groups and communities.

Developing the workforce: A fully trained and skilled adult learning workforce across the partnership at the forefront of new and innovative learning practice.

CLD / CLD Partnership

Training and Development: identify training needs and develop a training programme: Identify training needs for joint working. Training plan developed. Upskilled workforce able to meet the needs of local communities and requirements of CLD.

21/22

Training plan developed

Upskilled workforce able to meet the needs of local communities

PO9 Develop a skilled, professional and cohesive CLD workforce across partnership organisations.

Volunteering: A joint approach to recruiting, induction and training of volunteers that provides each volunteer with a record of progress and achievement while supporting and meeting the needs of the most vulnerable in our communities.

NLC CLD / CLD Partnership / VANL

Set up a working group across the partnership to review volunteering process. Agree an induction process and minimum training requirements. Assign volunteers to most relevant opportunities matching their skill set.

21/22

An agreed process in place including a training plan.

P09 Build the capacity of individuals, communities and the voluntary sector to meet their own needs.

Family Learning: Family Learning programmes that provide learning specifically to our most vulnerable parents, families and communities and align to closing the poverty related attainment gap. Programmes have been designed with and are based on learner needs: Health and Wellbeing Literacy, Numeracy STEM Transitions Accreditation

NLC CLD / CLD Partnership

Prepare and carry out a consultation with parents/carers/families and partners. Link to Digital NL project to ensure parents are equipped with the digital skills required to support children. Present the plan to management team, committee, partners and staff. Monitor, review and evaluate the plan.

21/22

Completed consultation with parents/carers, families and partners. Completed Action Plans identifying targeted communities/ families and priority themes. Increased number of parent/carers engaging with and gaining qualifications.

P06 P09 P021 P031 P032 P033 P039

Reduce the poverty and inequality related attainment gap through the targeted support of relevant young people, adults, families and communities, particularly at key transition stages.

Mental Health: A robust programme tackling health and wellbeing particularly supporting mental health during and as a result of isolation.

NLC CLD / CLD Partnership / NHS Lanarkshire

Collate information of courses and groups available. Prepare a programme of courses and groups across NL.

20/21

Increased numbers of adult learners engaging.

P09 Co-produce a range of well-planned and tailored learning offers with individuals, groups and communities.

Measures of Success – Improved Outcomes

Outcomes (from Interim CLD Partnership Plan) Evidence to support outcome

1 Adult learners are confident, resilient and optimistic for the future

Individual Learning Plans, record of work, review and evaluation, records of progression.

2 Adult learners develop positive networks and social connections. Records of progression, individual and group feedback, surveys and feedback from partner agencies.

3 Adult learners apply their skills, knowledge and understanding across the four areas of life.

Individual and group feedback, review and evaluation, accreditation records, surveys.

4 Adult learners participate equally, inclusively and effectively. Feedback from tutors, CLD Workers, peers and partners.

5 Adult learners are equipped to meet key challenges and transitions in their lives. Progression records, qualifications gained, feedback from learners.

6 Adult learners express their voices, co-design their learning and influence local and national policy.

Adult learning forums, attendance at community meetings and forums, attendance at national events, seminars and SALP events.

7 Adult learners critically reflect on their experiences and make positive changes for themselves and their communities.

Progression records, feedback from partners and

Measures of Success – Operational Indicators

1 Number of adult literacy and numeracy learning outcomes achieved.

2 Number of ESOL learning outcomes achieved.

3 Number of National Qualifications gained by adult learners participating in CLD programmes (SQA Certificates) Number of SQA certificates gained through other provider.

4 Number of distinct adult learners attaining national qualifications (SQA Certificates) Number of candidates gaining SQA certificates through other provider.

5 Number of adult learners enrolled in CLD programmes.

6 % of adult learners enrolled in CLD programmes from the 20% most deprived areas.