North Branch Newsletter

8/14/2019 North Branch Newsletter

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Edition-1

NewsletterNorth

My Best wishes to the North Team on this initiative of News letter

VIPIN KHANNA -VP - Sales & Customer Development

Team Comes First

Partha Sarkar (GSM North)

North is a team of highly spirited individuals. The energy & passion that

each member of the team brings to the forefront has to be seen to be

believed. The team has taken up all the business challenges head on and

delivered great results. The team has very enterprising set of Managers,

Officers and committed individuals who has been instrumental in driving

the growth in sales, employee/customer engagement needs.

I consider it to be an honor & privilege to be associated with the North

team and be a part of the dream of reaching the Rs.200crores turnover

landmark.

This Newsletter tries to capture some of the key highlights/contributions

of our team members that have gone to create the North success story.

This is a first time initiative at the Branch level and would request all team

members to give their feedback & contributions (for next) Newsletter to

Manpreet.


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HUMAN RESOURCE DEVELOPMENT

Total combined SSR/TSP sessions held in 7 locations between 7th to 26th Aug and was

attended by SSR-161 TSP-47 along with respective SOs & ASMs. From the BranchPS attended all the sessions while Manpreet joined in 3 locations and Bhisham &

Suresh were present in Delhi & Ghaziabad.

DDI Training leadership held on 3rd aug and attended by 10 participants.

Advanced Excel two day training was on 17th & 18th Aug. Both Branch as well as

Field participated in the same.

Branch Movements- Aug 1st

Sno Name of the SO Transferred fm

Transferred

to

1 Shivam Shukla Varanasi Kanpur

2 Amit Kumar Choudhary Gurgaon Varanasi

3 Prasoon Pallav Chandigarh Ambala

4 Vishnu Prasad Gupta Delhi Gurgaon

5 H.S.Chawla Allahabad Chandigarh

6 Ajay Maindoliya Faizabad Delhi

7 Shavaid Hasan Siddiqui Kanpur Faizabad


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BRM & Special Projects

Two days Residential BRM was held on 27 th to 28th aug

NORTH TEAM PROJECTS

Project DetailsProjectChampion

Projectsponsored by

Leveraging &Winning with IRIS Ujjawal Partha SarkarCreating NPD success in North withRTE,BFC,RTC Amit Partha SarkarEvaluating & leveraging Brandopportunity in North Bhisham Partha Sarkar

Providing Customer Delight -customerstock servicing& claims settlement

Suresh Partha Sarkar

Managing smooth transition D.K. Seth Partha Sarkar

a)Discontinued parties

b)Parties converted to Sub-stockistsc)Super stockist & sub-stockist MarginreductionBusiness Perspective & Area BusinessPlans Kalpesh Partha SarkarLeveraging existing people resourcesoptimally Sunil Partha Sarkar

Sales Training - speed to market Jawad Partha Sarkar

Creating a winning SO Team Vaneet Partha Sarkar

FY09 Best SO/ASM


5/10

STOCKIST CONSOLDATION & IRIS INSTALLATION -Successful carried out by

the team.

IRIS installation at 29 stockiests were pending end of July09 and the team

completed the same by 11th Aug09-3 days ahead of deadline

For the first time 100% sync happened on 26th Aug09 for the entire North

It was a great team effort with SO, (A)SMs being supported by the Kusum, Atul &

Bhisham from the Branch.

Naveen Srivastava, Dehradun SO met with an accident during the installation but

still was on job till the completion.

In Varanasi territory Power failure is the major concern but Stockists did not stop

and went almost 5 odd kms away from their places to cyber to get that done.

Management Trainee

Neha will work under Delhi ASM Amit Singh for her ASM stint for 5 weeks-Sep/Oct

Annual Conference

During Annual Conference Bhisham Dhingra bagged Second prize for his

presentation and Amit Singh bagged Third prize.

Jitender Singh Jaipur-SO shared his Complan success story for 5 mins amongst

distinguished guests and all India participants.

Customer Delight & Building Brand Goodwill

Same day customer complaint on HTK is addressed by Sales Officer Kapil Rana.

Prompt response by these Sales Team members to consumer complaints and how it

can be leveraged into building consumer goodwill for our brands is very heartening.

Mr. Govinda Pant (Consumer) thanks for changing the ketchup sauce within 24

hrs,i really want to appreciate your concern for changing my ketchup in such a fastpace, it makes us more loyal about the company Heinz and not to mention that your

staff is extremely hospitable.

In the words of V. Mohan My special appreciation to all of you for handling this

complaint in a professional manner expeditiously.


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In the words of Stan Baptista Many thanks for the prompt follow up by the branch

and the field team.

Complan Double Dhamaka Contest Winners for North

AMIT SINGH ASM DELHI KAPIL RANA SSO

DELHI

Ethics & Compliance

North is the first Branch to accomplish the target of reaching out to NMS & MS on

Corporate Governance, Ethics, Compliance. Presentation was prepared by Manpreet

in Hindi language which was very well rolled out to the team.

Employee & Customer Welfare Measures

Info on Swine Flu Shared by Manpreet with team including Management staff &

Non-management staff on awareness on the symptoms and cure of Swine flu

Prepared an exigency plan for the Branch, involved FF & OS

Speed Collection @Accounts Team

What is Speed Collection

DAY 1 clearing. This effectively means that cheques deposited on Monday evening

would be credited to our account on Wednesday morning. (cheque deposit date is

excluded while calculating the days).

How it will work:-

No impact on local clearing

HSBC collect outstation cheques from the CFA and sending these cheques to

HSBC-Delhi clearing location.

Speed clearing operates in a single location. The cheques would not be

physically sent to the respective bank branches. They would be electronicallycleared. Incidentally the Branch Manager of the Bank may not even be awarethat cheque has been sent for clearing.

What we have done:-

First we checked whether each stockists bank is participating in speed

clearing or not. We observed that except three customers all stockists bankare under speed clearing process.

Since it was critical that these cheques hit in stockists accounts immediately

after the cheque is issued therefore We intimated every ASMs and SOs tobrief this process to the stockist.


7/10

Super stars-YTD M4-Top Teams & Top SOs Total Sales value (excluding

Sampriti)

Stockist Matrix

Area with best Stock balancing

Green cell scores in M4

Back end Front end collaboration to optimize on stock availability & Sales through

Saturday Telecom by Surender/Suresh with (A)SMs initiated.

Super Star -YTD(M4)-Top Teams & Top SosTotal Sales Value (excl.Sampriti)

Branchs Top 3ASM/SMs

Branchs Top 3 Salesofficers

ASM/SMs Gr.% SO Name Gr.%

Sunil Raina 86AmreshUpadhyay 137

Amit Singh 83RajeshBhartiya 113

Kalpesh 71SatyamevSingh 113

Branch66

Super Star-YTD(M4) Brandwise -ASM/SMs

Complan Glucon-D

Area Gr.% Area Gr.%Punjab 42 Delhi 103

Rajasthan 31 Ghaziabad 100

U.P.(C) 31 Rajasthan 89

Branch 28 Branch 85

Nycil HTK Area Gr.% Area Gr.%

Delhi 176 Punjab 43

Ghaziabad 173 Rajasthan 17

UP(E) 151 Delhi 4

Branch 110

Branch

(5.5)

Super Star-YTD(M4) Brandwise -ASM/SMs


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Complan Glucon-DName of SO Gr.% Name of SO Gr.%

Satyamev Singh 80AmreshUpadhyay 186

Prashant Bali 67 Ankur Jain 149

AmareshUpadhyay 63

HasratS.Siddiqui 123

Nycil HTK Name of SO Gr.% Name of SO Gr.%

Rajesh Bhartiya 307ParagPaithanikar 103

Satyamev Singh 272 Ankur Jain 46

S.K. Babuta 244JeetenderaKumar 30

SO - TOP STAR EARNERS YTD-M-4

S.NO. Name % Ach of YTD

HQcalculated

Tgt Net Stars/Black Mark

1 Ajay Maindoliya Del 138 28000

TOP STAR SOs 2 Dhiraj Singh Ghz 131 28000

EARNERS 3 Jitender Singh Jpr-1 123 28000

YTD(M-4)

S.NO. Name % Ach of YTD

HQcalculated

Tgt Net Stars/Black Mark

1 Kalpesh Kapadia Jpr 103 37850

A(SM)s 2 Sunil Raina Ghz 105 36125

3 D.K. Seth Lko 104 36025

100% Sync _ M-5

Name of SO

Arpit VijayAmareshUpadhyay

Amit Kumar

Ajay Maindoliya


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S.K. Babuta

Deepak Sharma

Vijay Kumar

Jeetendra Kumar

CONGRATULATIONS!!


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Editorial Panel Manpreet Kaur & Atul Kumar

Please send in your comments/feedback to

[email protected]

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