Nonverbal Communication in Business
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Transcript of Nonverbal Communication in Business
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By: Tracy Tran
Nonverbal Communication in Business
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Nonverbal ?Types Implementing your understanding of
nonverbal communicationConclusion
Content
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Facial and body languageThe communication of silence, time, colour
and spaceCommunication through signs and symbols
Types of non-verbal communication
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Eye contact
Facial and body language
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Facial expression
Facial and body language cont’s
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Gesture
Facial and body language cont’s
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Posture
Facial and body language cont’s
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Silence
The communication of silence, time, color and space
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Time
The communication of silence, time, color and space
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Color
The communication of silence, time, color and space
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Space
The communication of silence, time, color and space
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Signals
Communication through signs and symbols
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Objective language
Communication through signs and symbols
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1. Expression of feelings2. Identification of feelings3. Analysis of feelings expressed
Communication of feelings by content-free speech
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Feeling expressed Number of correct identificationanger 156fear 60happiness 104jealousy 59nervousness 60pride130sadness 118satisfaction 74sympathy 93
Table 1: number of correct identifications of each feeling
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Encoding:
Implementing your understanding of nonverbal communication
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Decoding:
Implementing your understanding of nonverbal communication
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Important to understand
Conclusion
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Thank you for your attention