Nonverbal Communication Communication without words; a process by which an individual stimulates...
-
Upload
rodger-garrett -
Category
Documents
-
view
212 -
download
0
Transcript of Nonverbal Communication Communication without words; a process by which an individual stimulates...
![Page 1: Nonverbal Communication Communication without words; a process by which an individual stimulates meaning in the mind of another person through intentional.](https://reader036.fdocuments.us/reader036/viewer/2022083005/56649f1e5503460f94c352c3/html5/thumbnails/1.jpg)
Nonverbal Communication
Communication without words; a process by which an individual
stimulates meaning in the mind of another person through intentional
and unintentional messages through use of the body and voice
![Page 2: Nonverbal Communication Communication without words; a process by which an individual stimulates meaning in the mind of another person through intentional.](https://reader036.fdocuments.us/reader036/viewer/2022083005/56649f1e5503460f94c352c3/html5/thumbnails/2.jpg)
Functions of Nonverbal Behavior
![Page 3: Nonverbal Communication Communication without words; a process by which an individual stimulates meaning in the mind of another person through intentional.](https://reader036.fdocuments.us/reader036/viewer/2022083005/56649f1e5503460f94c352c3/html5/thumbnails/3.jpg)
Nonverbals Can:
•Repeat a message•Substitute for a verbal message•Contradict a verbal message•Complement a verbal message•Accent a message•Regulate a message•Add vocal cues•Communicate Emotion•Communicate spatially
![Page 4: Nonverbal Communication Communication without words; a process by which an individual stimulates meaning in the mind of another person through intentional.](https://reader036.fdocuments.us/reader036/viewer/2022083005/56649f1e5503460f94c352c3/html5/thumbnails/4.jpg)
Repeat- nonverbal message conveys the same idea as the verbal; can take either verbal or nonverbal message away and it still gives the same message
Examples: saying “Hello” while waving or saying “Be quiet” while holding index finger up to your mouth
Repeat
Nonverbal message conveys the same idea as the verbal; can take either verbal or nonverbal message away and it still gives the same message
Examples: saying “Hello” while waving or saying “Be quiet” while holding index
finger up to your mouth
![Page 5: Nonverbal Communication Communication without words; a process by which an individual stimulates meaning in the mind of another person through intentional.](https://reader036.fdocuments.us/reader036/viewer/2022083005/56649f1e5503460f94c352c3/html5/thumbnails/5.jpg)
Repeat- nonverbal message conveys the same idea as the verbal; can take either verbal or nonverbal message away and it still gives the same message
Examples: saying “Hello” while waving or saying “Be quiet” while holding index finger up to your mouth
Substitute
nonverbal message replaces verbal message; (also called emblems)
Examples: waving to say hello, thumbs up for “good job,” clapping at a concert,
hitchhiker thumb
![Page 6: Nonverbal Communication Communication without words; a process by which an individual stimulates meaning in the mind of another person through intentional.](https://reader036.fdocuments.us/reader036/viewer/2022083005/56649f1e5503460f94c352c3/html5/thumbnails/6.jpg)
Contradict
Nonverbal goes against verbal; they do not match up
Examples: Nodding yes while shaking head no, saying “I’m fine” when your head is
hanging down with slumped shoulders, etc.
Note: Which is more believable when verbal and nonverbal behaviors are contradictory?
Why?
![Page 7: Nonverbal Communication Communication without words; a process by which an individual stimulates meaning in the mind of another person through intentional.](https://reader036.fdocuments.us/reader036/viewer/2022083005/56649f1e5503460f94c352c3/html5/thumbnails/7.jpg)
Complement
Nonverbal supports verbal; used to show how to do something, show sizes, or
emphasize emotional feelings; we complement the verbal message with the nonverbal message when demonstrating something or giving directions & pointing
(also called illustrators)
Examples: “The fish was this big” while holding hands out to indicate size or “I’m so
frustrated!” while shaking fists
![Page 8: Nonverbal Communication Communication without words; a process by which an individual stimulates meaning in the mind of another person through intentional.](https://reader036.fdocuments.us/reader036/viewer/2022083005/56649f1e5503460f94c352c3/html5/thumbnails/8.jpg)
AccentUse of gestures & facial expressions to emphasize or punctuate spoken
words (also called illustrators)
Examples: yelling “That’s it!” while pounding fist, emphasizing words through tone of voice, saying “My first point…” while holding up one
finger
![Page 9: Nonverbal Communication Communication without words; a process by which an individual stimulates meaning in the mind of another person through intentional.](https://reader036.fdocuments.us/reader036/viewer/2022083005/56649f1e5503460f94c352c3/html5/thumbnails/9.jpg)
Regulate
Nonverbal cues that control or regulate the interaction of flow of communication between ourselves and another person
(Called regulators)
Examples: nodding head and saying “uh huh,” giving eye contact, opening mouth
to speak, leaning forward, raising eyebrows, or raising index finger
![Page 10: Nonverbal Communication Communication without words; a process by which an individual stimulates meaning in the mind of another person through intentional.](https://reader036.fdocuments.us/reader036/viewer/2022083005/56649f1e5503460f94c352c3/html5/thumbnails/10.jpg)
Add vocalizations
Communication through voice (vocal cues other than words = paralanguage) such as…
• Tone of voice/ pitch• Volume• Rate• Accent/ dialect
![Page 11: Nonverbal Communication Communication without words; a process by which an individual stimulates meaning in the mind of another person through intentional.](https://reader036.fdocuments.us/reader036/viewer/2022083005/56649f1e5503460f94c352c3/html5/thumbnails/11.jpg)
Communication EmotionNonverbal behaviors used to
communicate emotions
Examples: hugging someone to express love or shaking fist at someone
to show anger
![Page 12: Nonverbal Communication Communication without words; a process by which an individual stimulates meaning in the mind of another person through intentional.](https://reader036.fdocuments.us/reader036/viewer/2022083005/56649f1e5503460f94c352c3/html5/thumbnails/12.jpg)
Adaptors
Nonverbal behaviors that help us to satisfy a personal need and adapt
to the immediate situation; not really intending to communicate meaning
Examples: scratching mosquito bite, adjusting glasses, combing hair,
pulling hanging thread of clothing, etc.
![Page 13: Nonverbal Communication Communication without words; a process by which an individual stimulates meaning in the mind of another person through intentional.](https://reader036.fdocuments.us/reader036/viewer/2022083005/56649f1e5503460f94c352c3/html5/thumbnails/13.jpg)
Spatial:
Communication through the use of space
Territoriality- fixed area that is occupied, controlled and defended by a person or
group as their exclusive domain; regulates social interaction; can be
source of conflict; indicates ownership (permanent or temporary)
![Page 14: Nonverbal Communication Communication without words; a process by which an individual stimulates meaning in the mind of another person through intentional.](https://reader036.fdocuments.us/reader036/viewer/2022083005/56649f1e5503460f94c352c3/html5/thumbnails/14.jpg)
Zones of Space:
Intimate: 0- 1 and ½ feet
Personal: 1 and ½ - 4 feet
Social: 4-12 feet
Public: Beyond 12 feet