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2. NON VERBAL COMMUNICATION THINGS THAT YOU DONT REALLY SAY; BUT THEY SAY A LOT ABOUT YOU!A communication where action speaks louder than words. 3. TYPES OF NON-VERBAL COMMUNICATION Kinesics Proxemics Paralanguage 4. KINESICS POSTURE Posture is a position of persons body when sitting and standing. Posture should be dynamic and strong. It is also affected by your individual body typeTYPES: Standing Posture Sitting Posture Hand Movement 5. EXAMPLE AND INTERPRETATION POSTURE BRISK ERECT WALK HANDS ON HIP SITTING LEG CROSSED SITTING LEGS APART ARM CROSSED ON CHEST HANDS IN POCKET N SHOULDERS HUNCHEDINTERPRETATION CONFIDENCE READINESS OR AGGRESSION BOREDOM OPEN N RELAXED DEFENSIVENESS DEJECTIONA GOOD POSTURE SHOULD ALLOW YOU TO STAY FLEXIBLE AND PROVIDE THE NECESSARY MOTION TO PERFORM YOUR TASK EFFECTIVELY. 6. FACIAL EXPRESSIONS ANGRY- Lower eyebrow, stare intensely. FEAR- round eyes, open mouth. DISGUST- wrinkled nose, lowered eyelids. SURPRISE- raised eyebrows, wide open eyes, open mouth. HAPPINESS- round eyes, smiles, raised cheeks. SADNESS- upward slating eyebrows. EVIL- downward slanting eyebrows. BORED- tired face expression. MAIN DIFFERENCE IS IN THE RAISED EYEBROW. 7. GESTURES Messages conveyed through bodily actions. Movement of body parts such as: Hands Face Shoulders Or other body parts 8. PROXEMICS 1) TERRITORY2) PERSONAL SPACEThat to which we lay claimThat which we carry with usTERRITORIALITY PRIMARY Exclusive to owner Central to daily functioning Guard against intruders Can also include possessions Why the woman called about the young men coming to her doorSECONDARY N`ot exclusivemagazine you are reading, TV you are watchingPUBLIC available to almost anyone for temporary ownership 9. PERSONAL SPACE Expected distance in a given conversation is a function of the social norms combined with idiosyncratic patterns of the individuals. CONVERSATIONAL SPACE That which we carry with us The magic bubble Approx. 16-18 10. CONVERSATIONAL DISTANCESIntimate 12 ft 11. Pitch How high or low the sounds of your voice are When do you speak with a high pitch? Low? 12. VOICE QUALITY What makes people able to recognize you by your voice alone Ex: on the phone Who has a distinct voice? Arnold Schwarzenegger? Mr. Barack Obama? 13. Occurs at regular intervals Time to say something depends on the number of stressed syllables rather than the number of syllables itself. Longer in duration Higher in pitch Louder in volume 14. The most important thing in communication is to hear what isnt said. 15. QUESTIONS IF ANY???